We have all the reviews of people like you who used the services and products of Vancouver West Motors (Tires) in the territory close to Burnaby (Canada).
Now the business receives a score of 4.7 over 5 and this score has been calculated on 84 reviews.
As you can read, it has an average rating is practically the best one, and it's based on a very high number of scores, so we may say that the assessment is quite accurate. If many people have bothered to rate when they've done well, is that it works.
As you know, we don't usually stop to set feddbacks when these are good and we usually do it only if we have had a problem or incidence...
This Tires is included in the category of Auto repair shop.
Al is super knowledgeable on VW, Audi, Porsche, you name it! Great service, clean shop, and can always rely on fair pricing. Truthful about car issues or other potential points of concern (unlike stealerships). Awesome experience all around the past 6 years or however long it’s been now, 110% recommend it. Thanks Al!
I'm always super happy dealing with Vancouver West. Alfred knows VWs super well - I never feel like he's throwing parts at a problem. Finding a mechanic with great diagnostic skill is hard to find! If you have a VW then Alfred is your guy.
I've been taking my Audi to Alfred for about 9 years. I moved to Squamish in 2009, which is 80 kms away, but after trying a couple of local mechanics for the convenience, I ended up going back because I just didn't trust them. Twice a year I haul my ass down to Vancouver West Motors because there's a lot of value in having a mechanic you can trust. Most recently, my car broke down and the local mechanic was going to write it off. I called Alfred on the off chance that he might have another solution, and sure enough it worked and my car's back on the road, saving me a load of money. If you have a VW or Audi, and you live anywhere in the lower mainland, you should not be taking it anywhere else. Do yourself a favour.
This team is incredibly knowledgeable and passionate in what they do! I had an alternator suddenly go out on me when i was vistied Canada from Seattle. I had to tow my Audi there and leave it in Canada for over 2 weeks because I had to travel for work. They took care of my alternator and took cared of my car while I was away. Then this past week my car didn't start again! Thinking it was a faulty alternator again, the crew there diagnosed it for a couple hours and discovered it was my battery cable. They repaired the issue. I was very unprepared for any additional work but they took cared of the expense and labor! I wish I had a reliable and trustworthy shop in Seattle like West Motors! Taking care of your customers will have us rent and rave of their excellence!
Needed brakes done on my MK6 GTI and Alfred got me in next day. He is a wealth of knowledge in European cars and is more than helpful with any questions you may have. He was able to get my brakes replaced, swapped my brake fluid and transmission fluid and stayed within my predetermined budget. Highly recommend!
When we take delivery of a new car with extended warranty and have the dealer maintain its care, there is both a convenience and an understanding that the car will get the best possible service. It's from the manufacturer after all. At the end of my Audi Q5's warranty I discovered just the opposite though. Tires were reportedly always checked but never rotated. Full care? Wheel alignment: only if you ask. The quoted cost of my first after-warranty service at the dealer was $1200. For an oil change and to check belts and door hinges, etc.? Say what! Dear Alfred, please will you check over my car and do a major service for me, etc.? Certainly... there's nothing wrong with your car, we got it all up to date, including changing your brake fluid (high moisture content) and the charge will be less than half of the quoted dealer price. Hey everyone, please know I was treated extremely well by Vancouver West Motors, and I get the impression it is a honest and trustworthy place for actual full care of my baby. (What a concept!) I highly recommend Alfred and his team.
These guys know their stuff! Alfred explains things in full detail and will help you the best he can. A good reliable trustworthy mechanic is hard to find, so here it is.
Great shop, they made my older Audi A4 drive like new. Worn out and clunky suspension now fitted with quality parts and drives like a dream. No reason to even think about buying a newer car..
Alfred is an old school guy with modern knowledge who loves cars....a great combo of reasonable prices and service in a typically greedy industry. I recommend this place to everyone.
Alfred is very experienced with Volkswagens and takes the time to explain what's going on. You can probably find a cheaper shop, but I trust Van West to do a thorough, professional job.
Alfred is awesome and generous with his time. I had no idea what to expect, needed a service and was taken care of quickly and efficiently. Price was fair, not the cheapest - but the quick service was worth it. I am definitely coming her from now on! Thank you! Maria
Alfred Lal at Vancouver West Motors has always been upfront and honest with me. I've taken my car to him several times for basic service and he consistently (and quickly) delivered exactly what we'd discussed beforehand. On top of being very friendly, Alfred takes the time to explain to you what is going on with your car, and he does so with obvious passion. I am not surprised that other reviewers here have said similar things.
Amazing service, really good knowledge and friendly staff. I took my Audi (v8 s5) for carbon cleanup, they did an amazing job. As luck would have it, my Audi's manual transmissionn also bailed on me. These folks had my back as I called them to toe the car there. They did a really good job with the clutch replacement. Highly recommended for Euro cars, and in my experience very knowledgeable on Audis. If my wife is reading this review, I know honey I lied about the engine needing some looking into, even after the carbon cleanup. It was the clutch.. lol.
Great shop, great service, great owner! Always provides context as to why and how of the issue. I have been been a customer for over 6 years and will continue to be and recommend to other people.
Great service, and my car was ready for pick up the same day. Alfred is extremely professional, personable, and goes above and beyond diagnosing your vehicle
Just took my Audi Allroad to Alfred to fix a coolant leak and I was afraid it was a turbo charger. Alfred was super knowledgeable and spent sometime talking with me on the phone before I brought it in. It turned out to be a leaky return line that was fixed in an hour. I will definitely be coming back to Alfred should the need arise.
I have been bringing my car to Alfred for over 7 years his knowledge on VW and other European makes is amazing. He once saved me $4,000 bill from a VW/Audi dealership by diagnosing my car over the phone and advising me it was safe to drive home. He will be honest with you and tell you what your car really needs and what you can wait on. He has kept my tdi running like a top for ovrt 200,000km. He even helps me out with my vintage VW's even though they are not his favorite ???? but he has the knowledge and skills to keep them on the road as well. I highly recommend him to anyone who is tired of being lied to by bad mechanics or dealerships who said they did the job but didn't.
Specializing in VW & Audi... Great people clean shop
Alfred I believe the owner/ mechanics name is. Worst service and interpersonal skills I've ever experienced. He over charged me for a job and made things worse. I would recommend not going to the shop. He is rude and much to high on himself. Lot's of other alternatives in Vancouver for Audi, Volkswagen, European cars.
I have been dealing with Vancouver West Motors for the better part of 20 years , Initially it was on recommendation from a coworker and from the start i was treated with respect and always a comprehensive explanation of what repairs were done as well as what other issues were needed if any . Alfred took/takes the time to explain what the problems are as well as how much the repairs will be . I find his service and prices to be second to none . Anyway after my initial experience i was so impressed that i recommended him to friends and family and all of them have thanked me since . In this day and age where it's incredibly hard to find a trustworthy/competent auto repair facility believe me you can't beat Alfred at Vancouver West Motors .
The folks at Vancouver West Motors are truly excellent. I was unsure about where to take my beloved ol' Jetta after moving to Vancouver and came across Alfred's shop... and am very glad I did. Alfred thoroughly explained everything and made sure I understood and was comfortable with what had to be done to fix our cars. The few times we have been to Vancouver West Motors, we have been super impressed when we left. The prices are very fair and Alfred is honest in his work. 5/5 would recommend to a friend!
Honest and straight forward! The owner Alfred Lal is clearly a cut above!
Alfred and his staff were incredibly helpful and efficient. He clearly explained everything he did and the total cost of repairs was far less than the quote from Audi. I highly recommend them for Audi repairs. My 15 year old A8 drives and runs like new.
Really great service here from the guys today. Clearly communicated what was done, and also recommendations for my vehicle, also answered a bunch of questions too. Reasonable rates, overall just a great job all around. Highly recommended!
We have had a great experience taking our car to VWM. Alfred fixed everything at a moments notice and gave very reasonable rates on parts and labour. He was the most convenient and accommodating mechanic I have ever dealt with. Our car was successfully prepared for a long-trip and made it through safely. There were no hidden costs and all of the estimates were dead-on or if not even a little less than projected. Excellent service.
Alfred is professional, very knowledgeable, funny, and easy to talk to. He's straight to the point, and the service is second to none. I'm grateful for him and his team of AAA mechanics. (Also great guys)
It’s good service
Alfred has been servicing my cars for several years now. He's very friendly and very honest. He specializes in European cars, but has never hesitate to service my Mitsubishi.
Alfred and the crew at Vancouver West Motors offer multiple solutions for any mechanical issue. I drive a 92' VW Eurovan, which of course has it's "up-keep" to it. VWM offers knowledge and quality service.
Alfred was so awesome! Right before Christmas, my car died and he just said for BCAA to get the car towed to him, and he would take a look. He was able to look at it even though it was the holiday season, and unfortunately the car was beyond repair, however I was super impressed with the service
Alfred and his mechanics were super helpful and honest. Everything was explained to me in detail before doing the work and in the end I even paid a little less than what I was quoted for! My steering still needed some adjustment after swapping the control arms though so I went back and Alfred took care of it right away. He actually went and corrected the adjustment himself. I would bring my car to them again anytime!
Alfred and his team are the best! They are extremely knowledgable, provide excellent service and are great with their clients. I’ve been taking my cars to them for many years because they are best place to go!
The owner was very unprofessional, what he does best is replacing more than needed parts. My audi A4 had a leaking drain plug due to the drain plug seal which is an aluminum washer, ended with a new oil pan and over a thousand dollar bill.
Alfred is super personable and was very honest.
Fantastic service! Very knowledgeable, warm friendly atmosphere. Honest and fair and always willing to explain to you whats going on with different options to save money. Will continue to be a loyal customer for many years to come!
Very quick service from Alfred for a very fair price. No hidden fees or costs, no playing around. Alfred did what I requested and did it quickly and well. Would definitely recommend to anyone!
Very knowledgeable and friendly. Took the time to explain in detail what my car needed, and how urgent each fix was. Gave me a lift to the nearest Skytrain station, and then back again after the work was done. Service was completed the same day. Price matched the estimate. Recommended
Been using Vancouver West for about 10 years and have never not been satisfied. I've taken all the cars I've owned during this period to Alfred and his team and they've been courteous, professional and very welcoming. From regular oil-changes and services to more specialized services they've always come through. Alfred is extremely knowledgeable and if you're ever in need of a mechanic I cannot recommend Vancouver West Motors highly enough.
Just the best. Alfred and team are so thoughtful and provide the best service and advice you can trust. All of my friends go to Al. I can’t say enough fabulous things!
I have been taking my car to Alfred for years now and I have nothing to say but good things. They always provide great quality of work and service!
I have been going to Vancouver West Motors since thr late 70's when they were on Seymour St. near Davie, then later at Scotia and 6th Ave and now at Fraser and North Kent; all in all that is over 40 years for servicing my various cars, Volvos, Subaru, Jettas, Audi A4 and now my Mazda B3000. Obviously I am a happy customer. When I first met Alfred way back when, he was an apprentice at Vancouver West and he is now the long-time owner who treats all his customers with honesty and respect. There are no surprises when it comes to paying the bill as he lets you know in detail before and during the inspection and repair what needs doing and what kind of number you will be looking at. In all the years I have been going to Vancouver West I have never been disappointed in the work, the price or the timeliness of the servicing. Thank you Alfred and your team for your expertise and help.
Vancouver West Motors recently serviced my Subaru Legacy wagon. When I dropped by for the first time Alfred introduced me to an experienced Subaru mechanic who took the car in, inspected the engine noise problems and advised. It was immediately apparent that Alfred and his team take pride in their work. After performing valve adjustment and other work my Subaru is running better than it has in years. Noises, rattles and minor performance issues that the dealership described as “normal” are now gone. Based on this one service experience, it appears that the people of Vancouver West Motors are competent, honest, and fairly priced. Although they have earned their solid reputation as VW/Audi specialists, I plan to bring my Subaru in for future servicing – major or minor. If only I could find someone this reliable to service my motorcycle…
I cannot say enough good things about Vancouver West Motors. Alfred is a humble, genuine and extremely helpful boss and his team are all amazing in both work ethics and customer service. If you're looking to be taken cared of no BS then this is the place. They are fairly booked and busy for the most part so just call ahead of time first as they'll try their best to service you. Highly recommend!! Vancouver West Motors is equivalent to a fancy 5* Hotel or Restaurant in terms of service for an affordable price. The value is definitely here!! Thanks guys!
The owner is an airhead with attitude. Not recommend anyone to do any repair there.
I ordered OLED taillights for my 2020 m340i and initially had them installed at Mopar in Langley. Long story short they broke one of my lights abd were only able to install 3 of the 4 pieces. Further to this they also charged me $250 dollars with no apologies. This brings me to Vancouver West Motors. After calling almost every shop in the lower mainland, Alfred from Vancouver West Motors advised me to come on in and would take a look at the taillight to see if it was salvageable. He also advised me he wouldn't charge me for the repair. I asked Alfred if he could install the taillight as I did not trust Mopar. Fast forward to October 21, I drove from Maple Ridge to Vancouver and asked if Alfred could try and install my light, and also advised him that I had knee surgery at 1pm. Alfred is down to earth and really seemed to enjoy his work as we chatted for about 15-20 minutes. Alfred was successful in installing my remaining taillight, and man he was fast but thorough. I would not hesitate to bring my car to Alfred in the future, and left a very happy customer. Thanks again Alfred for fitting me in on short notice, and your honestly was a breath of fresh air. Craig
Alfred and his team are in my estimation the best, by far!!! So good that I want to stick to VW's so I can keep going to Vancouver West Motors. Honest, fair, professional, expert...the list goes on and on and Alfred is never too busy to walk you through the repairs he has done explaining every detail :-)))
Excellent service very transparent. Went over and above to explain exactly what, how and why the work I was having done, was done. Would reccomend and will use again. VW MK3
Alfred and his staff are a breath of fresh air. Finally an alternative to the dealer, that is not only more cost effective but I do truly believe he provides better service than even the dealer. I am on my seventh BMW now and am only willing to take it to the only shop I trust to provide not only the best performance but at a reasonable price. Most BMW mechanics believe we are all loaded and fixing BMW's is a licence to print money, however Vancouver West is a greatly appreciated change from this mentality. Any man that can tell you what is wrong with your vehicle and genuinely want to help you not only fix it, but save money is great in my books.
Love this place. Alfred always takes the time to explain everything and lays out options. Doesnt push unnecessary work. Highly recommend!
Great experience with this shop. It's always a pleasure to find someone so passionate about his work :) Alfred and his team helped us with our car - was thorough and efficient and talked us through exactly what happened and what was needed to fix the problem. Highly recommended. I'd trust these guys with my car any day!
Good service, good craftsmanship
I have been taking all my cars to Al for years.All the mechanics knowledge of VW's is incredible. All work is done quickly and right(the first time).Price can't be beat.I will continue to take my cars to Al
We've taken my wife's collector Mercedes to Alfred a number of times. We used another Mercedes mechanic for years before and always felt "abused" with high prices and obligatory repairs. Alfred has been candid, reasonable with pricing and frankly a pleasure to deal with. Some kind of an old world trustworthy compatriot.
I was blown away by the service at Vancouver West Motors. Alfred explained the repairs in a way I could understand, helped me find solutions that fit my budget and got my car in and out in record time. A true gem amongst car mechanics in Vancouver!
Very knowledgeable owner and the work was nor overpriced. Shop went over every line item with me to make sure I am aware of what is being done and why. Went way above my expectations and I will not be taking my vehicles anywhere else.
Alfred is really knowledgeable and honest with me when I brought my car in for an alignment issue. He took the time to answer my questions and I am impressed with his work ethic. I definitely recommend them.
Alfred is super knowledgeable, work is great and the price is fair (European cars are never cheap to fix). If you own a VW, Audi or Porsche this is the place to go. Highly recommend Cheers,
Al and the "guys" are courteous and knowledgeable. They get the job done right the first time. Great personal service. If it's not Al working on your vehicle, it's Joe or James and that's it. If you have a question you can talk directly to the mechanic. They're more than happy to deal with any concerns you may have. Al only uses quality parts cause you get what you pay for. Whether you're late for work, on a road trip, or just picking up the kids from school you need your car to just start and go and stop. Its just piece of mind. They've been servicing my cars for over 20yrs. and my sisters cars for over 15yrs.
High end workshop. Clean!
I can't say enough about Alfred and his team. I live in Whistler, but I still always take my car(s) to Alfred at Van West Motors. The professionalism and total peace of mind are the main reasons, but I can honestly say I've never seen Alfred be anything but friendly and polite whether it be in person or over the phone. Thanks again Alfred and team. You're the best!
Great reliable service. Always! Too bad there's isn't the same closer.
I have been dealing with Alfred for the past 10 years professionally and know i can always count on a professional job from here. As I deal alot with insurance companies his thorough explanations and diagnostics are always appreciated and allows me to do my job ultimately taking care of my customers. He may not be the cheapest guy on the block but lets be realistic ...auto repair is all relative and is never cheap. I do know in the end he will save you money and you always know how what and why. Dont think that just because a door rate is less that you will be saving cause the ability to diagnose problems will make that savings dissappear real fast. Thanks Alfred!
Great business
I left my car on them to fix my AUDI engine trouble. They charged $ 1000 for repair, and I paid for it because I believed them. But the next day, the engine got a bigger problem. When I asked them again, they tried to avoid responsibility. Eventually they gave me an estimate of over $ 7000 and I just brought my car It was the worst service I ever experienced. I will not visit here again and do not recommend this place to anyone.
I randomly walked into this shop this week and this really kind gentleman helped me figure out a hex bolt size I was super confused about...He even gave me a couple longer ones which worked perfectly for my skid plate! Thank you! Restored my faith in humanity! Will be back for future service on my 4runner. Bless you dude!
It's always a gamble finding a new mechanic, this shop is so trustworthy that we still call him from across the country when we need a second opinion on our VW rabbit repairs. Explanations are clear and he will re-direct you to other reliable garages when the need is there. Notified me of a recall on my car after a vw dealership didn't even tell me months prior. Definitely worth the detour to know you're in good hands.
I've been taking my vehicles to Vancouver West Motors for a few years now and have since recommended them to many family and friends. Absolutely amazing knowledge from these folks and they always take the time to explain and review the work that was done. I will continue to trust these folks with my vehicles for the years to come.