Here you will be able to see the opinions of real people who are purchasing the services of North Road Auto Repair (Tires) in the territory close to Burnaby (Canada).
At the present this business gets a score of 4.5 stars over 5 and the rating has been based on 127 reviews.
As you can see the average of ratings that it reaches is almost the best one, and it's founded on a very large number of reviews, so we may conclude that the valuation is very accurate. If people have bothered to value when they are satisfied, it works.
As you know, we do not usually stop to put scores when they are good and we usually do it only if we've had a problem or issue...
This Tires belongs to the category of Auto repair shop.
Fairly competent, but over priced on parts. Car was delayed an entire day without notifying me from estimated time.
Great spot to take your car because they don't pressure you. I spoke to the owner about some bad reviews, like the guy that came for an oil change but needed to change a belt and something ends and then paid 150$. That's a deal! Changing my belts cost me 150$. His labour and oil change was basically free.... Maintaining a car is expensive and these guys warranty their work. Overall good, efficient and friendly service at decent value. To those only looking for deals, Craigslist has plenty of backyard mechanics but you get what you pay for.
Went there to change oil, brought all my staff plus air filter (which I was going to change myself, just left it on the seat). When they finished, I didn't find the filter and decided they were super nice and changed it. But when I checked a few days after, the filter was as dirty as before! Very disappointed
Good honest work
Highly recommend them
I manage a small fleet of vehicles and I take them all to North Road Auto. They do efficient and accurate work. Sabi tells me what is needed but also tells me what can wait for next time. Further, he will suggest options I hadn't thought of that will save wear and tear and maintenance over time. Excellent shop.
I bought my first car last year & i would always do my oil change at Mr Lube and never had an issue. They would always update me on what needs to be changed and update me on different things. We took my car here and they did the oil change but never mentioned my car needed Anti freeze. Usually when you go to a place for a service like an oil change they're suppose to tell you what else needs servicing. My car ended up overheating and the water pump started to leak along with making a hole in the engine. Moral of the story is don't be fooled by their cheap oil change service. I would never take another car to these guys and would never suggest another person to go here for servicing.
Reliable and fair price!
Great service. They present clear options to fix the problem before proceeding. Honest and to the point. I've been into the shop for multiple car issues and the service is consistent everytime.
Great service every time. Never had an issue with a repair. They know what they're doing and don't try to sell you stuff that you don't need.
Good place auto repair.
Very impressed! They noticed an issue with my car that I had been noticing for years that the dealer could never find...without me even asking about it. They were friendly, prompt and reasonably priced.
North Road Auto Repair is amazing. This summer my car was over heat. I had to fix right way, North Road Auto just around by. I never try this store but no option. My car is old, I didn't want spend a lot money for it. The owner suppose off at 5:00pm, I was lived in Chilliwack, had to drove back at the same day. The fun of my car didn't work and was too late too order new one, he fixed the fun and spend a lot of time, he was over time work and even didn't charge me for it, all he did just help me out... I'm very appreciated. The cost was very reasonable. Good skill, since he fixed it, the same problem never happened again. He put the customer first. He deserve all great word for him. I went to his store again to fix my car. They checked my car and found problem, gave my info and advise . The owner is very honest nice guy. 100% recommend to come here if your car need to repair.
The guys at North Road Auto Repair are awesome! We had a flat tire late in the afternoon and showed up 20 minutes before closing. They were busy but squeezed us in, repaired the tire, and got it back on the car in no time - and for a great price. We'll definitely be going back!
Great experience and awesome customer service highly recommend
The best auto shop experience I have ever had! People were friendly and efficient. The guy went out of his way to fix my car battery in no time for FREE!!!! He presented me with multiple options and provided the best suggestion. The environment is clean, friendly and caring. They have me for life as a customer and I highly recommend for anyone looking for a great service, people and price.
The guys there are super friendly, professional and effective! I went to there without the application so I had to wait for about an hour. And then they fixed my flat tire in less than 30 min. Plus, my English is not very good but they explained everything very clear to me. Thanks a lot and will definitely choose here again when need.
Excellent mechanics only exceeded by their customer service. I will go back to them any time.
Fast service Good price
Great shop, won't take my vehicles anywhere else
This is where I get my regular oil change and they are always busy. Good service and good price!
the engine light on my 2003 corolla a turned on and Ravi tested and reset it for free as it was the gas cap sensor, other shops would've taken the opportunity to give me the list of problems that my car has. Thanks for your professionalism and mostly for your honesty , the world can use some of that.
As others said, the guy at front desk is off putting, basically just rude. Called them ahead, booked the time for oil change. When I got there I was notified that the entire team is having a lunch that would last for about an hour and then they probably will take my vehicle in and will oil change will take at least half an hour (!) I don't know where they have learned about cars, obviously they have no clue about business ethics.
They did the check up without asking me any money.
I hit a curb and bent somethings connected to the wheel. The dealer quoted me 1250. These folks were cheaper than the deal and the surrounding shops, they communicated very well and did not try and up sell me or anything. I got my car fixed for a good price from very honest mechanics and very nice folks.
Called to check see what cost to do a wheel alignment on Quattro a4 they wanted to charge $110 for front and $110 back rip off artist!!! average rate for any wheel alignment is about $100 plus for all 4
Very friendly and professional staff. So far my experience has been excellent cuz as compared to other mechanics, I haven’t been overcharged or asked to do maintenance that wasn’t required. Thank you North road Auto for providing excellent service with integrity and professionalism.
I took my truck To North Road Auto Repair because the idle was stuck on a high rev and didn't want to drive it across town to my regular mechanic, big mistake! I told them that the engine light is on and has been on for over a year and if they hook it up to diagnostics the catalytic converter code will show up but to ignore that since it had always been on it was not the issue. They called me later and told me it was the catalytic converter since that's the only code that came on and it would cost my $1000-1200 to fix it. I asked them if they knew what a catalytic converter does because if they knew they would know it has NOTHING to do with the high idle. I asked them if they checked the IAC (idle air control valve) or if there was a vacuum leak. They said they had not and that they would have to tear the truck part to look for something like that. I WAS SHOCKED. In the meantime I had called my regular mechanic and he told me what I had already known and told the North Road mechanic, that it's no way the catalytic converter. I got my truck towed to my regular mechanic and within half an hour they confirmed it was it IAC valve and with parts and labour it cost my just under $200. I would never recommend this auto shop. They are incompetent,ignorant and lazy. Maybe it's because I am a female and they thought I didn't know a thing about engines. Maybe they should think twice about judging people based on what gender they are before trying to rip them off royally. It's not a good way to start of a fairly large and new auto shop. I will be going in to show them the repair bill from my mechanic and tell them they are not a reputable auto shop. I'm sure they won't be bothered since they don't seem to have a conscience anyway. You take very high risk dropping your vehicle off at that shop.
Great costumer service, my second time going and I wouldn’t go anywhere else! Very helpful:)
I had a wonderful experience here. Sabi is very knowledgeable and easy to talk with. His know-how ended up saving me at least $500 because the problem other shops were telling me my car had was not true! I will be returning for future car repairs.
Best auto Repair shop; hands down!
High quality service at a reasonable price. I have been a customer for over 5 years and Sabi and his team ALWAYS go above and beyond. On multiple occasions he has helped me find deals on parts and services. He also takes time to explain things to his customers before giving them an honest and detailed assessment. If you're looking for a trustworthy mechanic, believe me, this is the place for you.
Friendly and helpful!
Great service
A++++. Great service. Great rates. Friendly and knowledgeable staff. I'll definitely return.
They explained everything so clearly and did exactly what they promised without trying to add on extra labor. Excellent experience and will definitely go back.
Good pricing for oil change and general quick service. Front desk guy is also quite friendly and helpful. Seems trustworthy and willing to explain issues and give options.
I have been to North Road Auto many times and they always take care of their customers. I always get the best deals . North Road Auto is honest and reliable. They always fix my car right away and I feel like I am a top priority . Great mechanics and honest review of your vehicle.
Good and reasonable priced mechanical service. Service was good
The gentleman at north road auto repair were great. Professional, affordable, and thorough. Did excellent at social distancing, and keeping myself and their staff safe. Will be using them again
Great help full frendly service and honest even if they have to sudjest to go some where else if it's better for time or money and they do there best to honestly get you a deal family owned business true mom and pop thx for all your help on my truck And all certified machines..... and even a yr later my go to for any truck related questions
They are best in town
Every time I've come here, I receive excellent service. They don't pressure or try to up-sell you. They are honest with their services and costs. And they are extremely accommodating! I've come in last minute more than once and they are always helpful. I'd recommend them to anyone and everyone!
The service was quick, the price is better than all the rest, the employees explained the problem thoroughly. Thanks again for going out of your way!
Excellent customer service along with economical prices and quality too....
They'll rip you off in a blink of an eye. You think you are going there to pay $24.99 for a simple oil change. Before you realize, you'll end up paying $150.
Thank you so much to the person at the counter who helped me with my headlight today. This is definitely a 5 star place. Will be bringing my vehicle here next time I have any issues.
Good service
North Road Auto always exceptional service. I drive from Surrey, BC to bring all my direct family and personal vehicles here. Speedy service, never been over charged and at times been advised items I felt I should change that their was no need which is rare from a shop to do. I will highly recommend this shop to anyone that wants honest reliable service.
I've been going here for about a year and even though I haven't required any big fixes for my car, I will trust them when the time comes because the staff on hand have always been very kind and accommodating. Plus it's been really affordable.
efficient and friendly service
Very impressed. Got my car in quickly. Polite and friendly service. Followed through on commitments with turnaround and quotes. First time customer would return and recommend. Fair price and good work.
These guys made room for my car, got the job done quickly, and didn't overcharge. It was an unhappy time, but they didn't add to the misery...
Excellent customer service, knowledgeable and honest staff while reasonably priced. My car runs better than ever! Free wi-fi, too, so you can watch DYI how-to-fix-your-car youtube vids, which is probably a bad idea. Highly recommend North Road Auto Repair!
They were extremely helpful in getting my car up and running again and I gotta really thank them for caring about it. They really went the extra mile. Easy to get to and quick service. I'd recommend it to anyone.
Had a flat tire across the street. Took it in and Sabi took care of it for free. Awesome shop.
Can I give this business 6 stars? 5 stars... and not a, hey nothing bad happened 5 stars, but an enthusiastic “this is an awesome business “ 5 stars!!! I arrived at work (a couple of blocks from this business) this morning with “car troubles” the kind that make me think “do I really want to drive this thing home? (The problem was an Oil Pressure Switch) So, I found them online and , when they opened, I called and they let me bring them my problem right away.... no notice, just off the street. So, I did not have to ask myself “should I drive this thing home today.” They told me to leave it with them and they would call in about an hour. They meant it! 50 Minutes later, they called. They did not take advantage of a fella who oh-so-obviously knows nothing about cars .... (Mechanic: is that a something litre or a something-point-something litre? Me: uhm, it’s blue....). They told me what was wrong, the required repair, and a pretty reasonable price. They told me it would take 2-3 hours... and they meant it too? The thing was ready in about 2 1/2 hours... so I did not have to figure out “how am I gonna get home without my pickup truck?” I may not know anything about auto repair but I have purchased many many goods and services in this lifetime. I have rarely, if ever, been so impressed with the quality of what I received in return.
Thankyou north rd auto! I came in to get winter tires put onto my suv & this place did a fantastic job. I went to other auto shops for a price but most of them were too costly & told me ok we can fit you in next week. The staff was friendly & honest they were really buzy in the shop & didnt lie they told me itd take atleast 2hrs. Oil changes are done there too. I will come back to north rd auto thx.
Friendly and professional service.
They are honest. If our vehicles do not need the work, he will tell us honestly.
Needed a battery replaced and the owner got me in asap even tho he had a days for of clients. Called a few times to see if it was in stock so he realized i needed it urgently. Great guy. Great friendly shop
These guys fixed a problem that had been lingering for months! I had brought my truck in twice to my Nissan dealer and they couldn't find the problem (rough idle). I gave up on them and called around, luckily I found these guys... They found and fixed the issue, within an hour of dropping it off! Turns out, it was a small leak in my radiator. Very happy with their service, truck has been running great ever since! Would highly recommend this place.
Fast, quality work and the prices are the best in the area for breaks.
They are very accommodating and honest I went here on a Saturday because I got a flat. They said they were very busy but they will try their hardest to fit me in. At around 2pm I recieved a call from them saying they inspected the tire and they couldn't repair it because the nail was to close to the side wall. I was off to catch a flight the next morning and wasnt going to be home for 2 weeks so they said to pick it up cause they didnt have my tire and they didn't charge me anything. My husband now brings his car here for all his services. If you are looking a mechanic I recommend that.
The best mechanic shop I've been to in like 10 years. Super professional, great service, friendly staff. Open on weekends which is a plus. Highly recommend. They offer every service you can think of for your vehicle. From oil change to tires.
reasonable price & honest
I brought a used car in to get it checked before buying. They were great. Did a thorough job. Many thanks to Sabi who lifted the car and walked me through all the probs it had, showing me firsthand which gasket leaked or how the brakes were grabbing. Tracked down prices for parts that needed replacing. Helped me understand and see exactly what I was thinking of buying. Great service. Highly recommended. Very friendly & helpful.
Great shop and fast service. Had an issue with my jeep that 2 other shops couldn't fix. This shop got it right the first time. Highly recommend them!
This is a first come, first serve auto repair shop that's why I came here before their opening time of 8:30am. I was the second customer but still, I've waited for 2 hours and 30 minutes just to change my tires to winter tires! Apparently, they did first some customers who came after me and they were done way before mine!!! Not a good experience!!!
Sabi is a great guy and runs a a very fair automotive repair business, which, sadly is all to rare these days. He diagnosed my Caravan and even suggested getting it repaired at the dealer as it was an insurance/warranty repair. He didn't charge me for the diagnosis and clearly wanted the best outcome for his customers. Thanks Sabi. A rare find
My first visit and they were very helpful. I recommend this shop and will be back if needed in the future.
Excellent customer service. Came in without an appointment and although they looked busy they were very accommodating. They fixed the problem I came in for quickly and for the price they quoted. I will definitely go back and I will tell my friends! Thanks so much.
Great staff with Great service. I took my vehicle in without an appointment and staff were so accommodating and courteous. I definitely recommend this place. Thank you again North Road Auto. I will be back again.
Those guys are the best. They will honestly try to get you the best prices for parts. They always guarantee their work. People are super nice, they will try to help in your timing constraints. They also connect people to each other. Through them I got a new free set of winter tires with rims. I definitely recommend this place for anything.
Amazing customer service, great prices. My favorite auto shop by far.
They are the best, I have repared my car several times here, and the work have been very well!!!
Amazing. Honest garage with fast service. Hard to find nowadays. I came in and they charged me less than quoted. Definitely going back.
My 2016 vehicle had some problem with signal. I took to Dealership a month ago.they keep told me that it's big job to find out the problem. But I take my car to this place.and they find out the problem in 10 minutes. and fixed it in a very reasonable price. I'm totally happy with it.and sabi is a great guy. Thanks brother
There one of the most honest people you'll meet good customer support and fast service
A great team who offer exceptional customer service always! Never steer you wrong! (Steer! Get it!) ???? Needed a new alternator and they were quick to deliver. Have had oil changes here as well as other services. Wonder why I keep coming back here? You guessed it! Friendly courteous and honest!
Been here a few times in the past. Reliable shop, honest communication and quick service. Will keep coming back!
Extremely overpriced - if you are just going for a cheap oil change and not afraid of having a $1 oil filter installed on your car, go for it; I got a $1500 quote from this location for a simple repair. I left, and eventually found another place only charging $100. Not sure why they are still in business. Yes, the staff can be friendly, but this friendliness is, overpriced.
I stopped by because on my way back car was showing weird signs so I freaked out. The guys at the shop were so kind they did not take any money after finding out that it wasn't a big deal. They even bought me a tims coffee and but still didn't take any money. If my car were to act weird again whenever I am nearby, I am definitely gonna stop by here. Thanks guys for helping me out
The light to have my brakes checked by a dealer came on Sunday afternoon and I called North Road Auto about 10 minutes before they were to close. I asked if the could help and they said to try checking and topping up the brake fluid rather than trying to book me in right away. The following day was a stat holiday. We topped up the fluid and..guess what? That light went off!!! At the back of my mind I knew I needed the brakes done anyway but based on them not trying to convince me to come in and that they helped with the advice on the fluid without getting anything in return, I brought my car to them the following weekend. The did the breaks in a few hours and for cheaper than we’d been quoted anywhere else and were extremely professional and pleasant while they were at it. 100% recommend and will only take my car here going forward.
Thanks very much for helping me get back home to chilliwack very good service and great employees i highly recemend this shop top notch servicr
Honest and straight up - they've always done good work on my vehicle - and I really like their one year guaranteed warranty at no extra cost. Always one of my first choices.
Received great service. They diagnosed my car and unfortunately had to scrap it but they helped each step of the way. Would definitely go to them again once I get another car
I have always been going to North Road Auto for my car maintenance and repair since I had very bad customer service experience from the owner of Minit-Tune Coquitlam. North Road Auto never fails to deliver the best customer care. They have reasonable pricing and I very much appreciate the owner's business honesty. Just today, I brought my car in to check the problem on my clutch after I accidentally knocked it out making the clutch pedal go up. They checked it and adjusted it. I was ready to pay for the service when the owner said that this is so minor that he did not charge me for it. This took about 15 minutes of their precious time considering they were so busy today. Thank you North Road Auto! You guys are excellent!!! :)
My favourite garage. I've been there a lot of times. Always receives great service. The shop owner Sibi is a very honest person. Yesterday, I brought my SUV in again due to left turn vibrating in high speed. Sibi figured it might be the right side ball joint issue. He replaced it and problem solved! When I try to pay for the service, Sibi told me its free! Because on their records, last summer, they did a replacement for one side of the ball joint on my SUV. But somehow there was no remark about which side they did. So this time, he will treat it as a warranty! Thumbs up!
I had small projects with my car, and sometimes I couldn't unscrew rusted nuts. So I brought parts here and they helped me and didn't charge me anything in the end. Usually I spent there around 10 mins. I want say THANK YOU for your service, very friendly. If I'll need repair definitely I'll go there.
Driving home from work I could hear a thud thud thud noise. I pull over and check the tires to see a large screw embedded in the front right tire. Damn it! So I take it to these guys for a repair. They inspected it and removed the screw. Turns out the screw was only 1/4 inch long and did not actually puncture the tire. They could have easily charged me full price for a repair and I would have never known. Instead they showed honesty and integrity and did not charge me for anything! These guys give auto mechanics a good name! :)
Great service, friendly staff and competitive pricing. Long waits but well worth it. Thanks North Road Auto
The staff here is so friendly and professional. They are transparent about your car and make sure you have the information you need to make a decision. I can’t recommend them enough!
Great experience. My car was making horrible noises and I was concerned about the cost as I suspected there were quite a few things wrong. They called every step of the way as they figured out what was wrong to give me the price. They also took the time to explain exactly what was wrong and what they were going to do. The cost came in just under what they had quoted. It was also a very quick turnaround from drop off, to diagnosing the problem and fixing it. I would highly recommend these guys.
Great service , reasonable prices.
Not bad a little pricey
Went to North Road Auto Repair for few repairs on my car, it was done real fast and customer service was really good. Great atmosphere here and will definitely recommend coming here.
Highly recommended by a friend. This place is great. Very nice guys. Not looking to nickle and dime people. No uneccessary work on vehicles. Highly recommend.
Amazing service! So friendly and didn't overcharge me for anything. Came to get AC fixed. Problem was solved in just a few hours
They are friendly, professional and most importantly - honest! Helped diagnose an issue with my car and provided great service. Wouldn't hesitate to recommend! Thanks so much!
I'm happy and proud to refer to North Road Auto Repair shop as "my" mechanic shop! Sabi and his staff have constantly provided me quick and excellent service (usually done within a couple of hours). Sabi is a fair and honest owner, so I am never worried about being "ripped off". I have referred many of colleagues to the shop, as I am confident him and his staff will provide the same high quality service to them (and anyone) as well - keep up the great work!
LOVE THIS PLACE! I cant say enough about this shop. Always honest and fair prices. A big thank you to Sabi and his team, with my recent car issue. You went above and beyond to help me.
Great place, awesome people, friendly service, very reasonable pricing!!!! Strongly recommended!
"They are fast, good service and good price" Thank you so much
First of all these are my personal experiences with this company and it's up to anyone to see if they would like to come here or not, but my opinion is to STAY AWAY. I learned about this place from googling auto repair shops near me, and this place has good reviews and good ratings. I first came here about 4 or 5 years ago to get my tires changed into all weather tires. About a couple months in, one of the tire somehow got a hole and was losing air. I brought the car in and showed them. They told me the hole was in a place that was not fixable and they will order a new one for me and will notify me when the tire gets there so they can replace it. They never called, I had to call myself and they told me it arrived. I brought my car in and afterwards they gave me another bill for the tire, I guess there was no warranty after only a couple months. I didn't question this, nor did I find anything wrong with it, I thought that's just how the auto business is (they did take off the installation fee). My second time coming here was just for a simple oil change (October 2nd, 2020). It was for my brothers vehicle. They told me there were differences in the oil for different types of cars and years of the cars and let me know the pricing of them. I told them it was ok if it was more expensive as long as it's the right engine oil for the car. In mid January, my brother told me the oil change light came up, brought it into Toyota, and they said the oil was critically low. The car is only used to commute to work which is only 15 minutes away. My third experience is the same date as the oil change, there was a lady there before me, and she was not happy with the business because, she brought the car in to have it checked for something. The business ordered a part and installed it into her vehicle without her knowledge, and when she came to see what was wrong with her car, they told her it's done and ready for pickup and here's the bill for the things they did. She was confused as she doesn't know ANYTHING about what was going on. The man said he thought someone already called her, and that if she doesn't want it they will have to remove it and put the old one back. The lady didn't want to wait, just paid for it and left. Update for your response: I unfortunately have recommended your business to other people and I truly regret it. I agree you guys do provide exceptional customer service, but I believe you use this exceptional customer service to cut corners and cheat your customers. I've emailed Hankook (the brand of tires that you changed) as well as checked in with other auto repair shops, there is one year limited warranty for tires that are NOT REPAIRABLE. I can only imagine how many customers left thinking they got a good deal but in reality got completely ripped off. Fool me once, shame on you. Fool me twice, shame on me. I will not come to be fooled a third time, so no, I will not give you another chance.
My car completely broke down on my partner and I yesterday (after most shops had closed, in the middle of nowhere), and the timing honestly could not be worse because I'm also dealing with a broken toe, making walking quite difficult and severely limiting my mobility without my car. We determined that we needed a new alternator (and serpentine belt, though I didn't think that was as desperate until the mechanics let me know today that the belt was worn out), and sent out requests for quotes last night. North Road Auto Repair got back to me faster than anyone else with a quote, and when I called in to confirm the possibility of repair, they told me they could have it done by 5pm! Not only were they efficient, finishing up around 3:30, they also gave me a discount! I am so incredibly grateful that they were able to make the repairs on the same day that I asked. So fast and friendly, I could not be happier with the service I received! Absolutely recommend, and I'm sure I'll be back with any other problems I might face!
My car went from sounding & feeling like I was driving a diesel fueled standard to me no longer feeling or hearing my car. I couldn't be more thrilled with the work done and it was very reasonably priced too! Thank you North Road Auto, you've given me peace of mind!
Bottom line: The owner said my repair wasn't urgent, but if I wanted it done now anyway, he said they could do it, but recommended another garage to try first specializing in the type of repair I needed (catalytic converter) to see if they could do it for less. I did, and saved a lot. North Road Auto Repair didn't get my business this time, but due to their honesty and helpfulness, they'll get my business for ALL future repairs. Note: I did mention to the owner I went to North Road Auto Repair because of the reviews I read on the internet.
Sabi and his team are always accomodating and always take the time to explain what is going on. More importantly, they are honest and fair. I would recommended North Road Auto.
First time there. Great service and price. I believe that I've found my new mechanic :)
I got lotta oil changes in my life. But the service and the treatment I received today was unbelievable. Right from the moment I walked in the door to the min I was handed my keys was absolutely amazing. I recommend this place to everyone!
Every time I go, they are understaffed and turn me away. Nice guy but can never get in.
I came for tire change but they charged with $210 without asking me for approval
Friendly staff, honest work for honest pay. Repeat customer. ????????
This is our go to shop. Quality work, fair pricing, honest and fixed what needed to be fixed without trying to sell us on more work.
Yes $25 oil change is cheap but you get what you pay for. I took my vechicle there 2 months ago before a road trip. Half way to Washington the oil light came on. Took it to Walmart and found a bad quality oil filter installed on my car. The Walmart mechanic said it is a $2 filter from China. Thank god I stopped right away otherwise engine damage. I have reported to BBB. Learned a hard lesson!
The price is reasonable for changeover of the tires.
I was about to take my family on a road trip when i noticed my brakes were running thin. North Road Auto was able to fit me in the next day to get the job done. Identified the cause of other problems i was having with my vehicle and was able to order parts and fix it the same day. Very happy with the quality of the work done. Performed in a timely manner at a reasonable price. Communication/explanation were clear and concise (i'm not a car guy, but they explained things in a way i understood). Will definitely recommend North Road Auto and will be back for future auto service. Thank you
Great people. Awesome service!
I have been going to North Road Auto Repair for a few years now and have always been satisfied with the quality of service and customer appreciation I receive from them. I have recommended them to many of my friends and neighbors and heard nothing back but good reviews. I highly recommend them!!
Excellent prices and service!
Engine shield came loose going over a large puddle and went in to get it checked out. They did it free of charge as it was a simple fix. Will be back!
I love this place. They are really good at what they do. I am Always treated well there. I have been going for years and would not go anywhere else. Thank you for the great service!
These guys are awesome and always make sure to understand what's going wrong with the car and do a proper job of fixing it. One time when my car was stalling every time I idled, I was prepared to spend hundreds of dollars to fix whatever was wrong and it only ended up being a dirty throttle that they cleaned up and only charged me for diagnosing it and then sent me back on the road. I'll always keep coming back to them!
This team is very organized and professional. Very transparent in their service and customer care.
The best mechanic shop where u can go and rely on the mechanic. Sarbie is very honest and he tells u straiggt forward what needed to be done not trying to sell u.
I use this shop for 6-7 yrs already. They are nice to customers and price is also good. It's 1 of the best auto shop.
Awesome service! Everyone at North Road Auto is very helpful, honest and friendly. They will take care of minor services as well as larger repairs, and always do a great job.
Will overcharge you for parts
Honest and thoughtful mechanics. Great service at a fair price.
Sabby is the owner and always goes above and beyond to make sure that I leave a happy customer. Highly recommend to anyone looking for good service at reasonable and fair pricing.
North road auto repair was awesome! Hadi and Sabi were friendly, fast, and did a great job with the brakes on my 05' Civic. Would highly recommend. Thank you!
Good service, very up front about what they can/ probably can't do and time required. They seem to manage their schedule well.
very quick, friendly and will tell you what you need and what you can go without. Compared to other places i have gone to this seemed to be a high quality shop with very reasonable pricing!
Great service ,Very professional and honest shop , great price too ! Thanks
I've been coming here for over 5 years and the service has always been great . Very honest and fair mechanic . Great pricing and reliable work . Recommended for anyone with any kind of car.
Very overpriced! Try to get different quotes before going there and you will see the difference.
Wi-Fi available. Service moderate
I would recommend north road auto to all friends and family They are Very honest and friendly Service was great ! Thank you
Be careful going here. They will overcharge you enormously. When I talked to them to try and get them to discount some of the ridiculously mark-up parts, they told me there was no margin in it for them and that I should call a supplier and get them to confirm. Well I did, I called Napa Auto parts and they confirmed that they were ripping me off. And I know that the price Napa gave was 30-40% higher then what these guys are probably paying, meaning that they are ripping me off even more. Unfortunately for me it was too late. I needed my car back in a hurry so I had to pay their outrageous price. However, I definitely won't be going back there again unless its an emergency like last time! Which is too bad really as the work seemed decent and the location is great for me. I just can't abide liars and cheaters. Hope this doesn't happen to you.
These guys are awesome!
They be so good so good pricing I like so good
Great service at a fair price.
These guys are really the best at what they do. Great workers, very reliable and honest where other shops i have been to havent been. Highly recommend this shop to everyone.
I called with some questions and was treated very well by the person I spoke with. Sabi was the name and Thank you Again for just being plan helpful!!!
Great staff, competitive prices. My wife and I have been going here for a while now and I trust them to not only do the work needed, but to not up-sell or scam us. Highly recommend. Definately a mechanic you can trust
Always take great care of my car ????
Awesome all around. Gave me a quote on the phone and stuck to it. The price was fair, everyone was friendly, and they finished the job in the time they said they would. I will come back.
Great service, helpful and pleasant to deal with staff
North Road Auto is a great garage. They always takes the time to explain everything that is needed and give options where available. It's the only place I take my car to, even if I move further away I will still make the trip over to see them. Great service
Went to get an oil change, called them and they said they have a spot. 10 minutes later when I show up. the guy tells me they don't have anyone terrible service
Very customer friendly & honest
They won't install an exhaust. Guess they don't want people business and money. Guy was pretty rude on the phone and was also brief and didn't want to answer questions. Will never go to them ever .
Service was super quick, honest guy told me exactly what was needed and what could wait, didn't feel price gouged at all. Would definitely go back :)
There is no other way to Thank these guys than with a review. Simple put…they’re awesome! I have been coming here for several years, and I continually think that they’re under-charging me!! Actually, they could charge me double and I wouldn’t bat an eye lid. The service is impeccable and as for honesty, well need I say more?! Thank you North Road Auto for being an honest and hardworking member of our community. Your loyal customer, Chris
Amazing overall service! Customer service was key and the job was done so well and in a timely manner.i was provided a courtesy car while my vehicle was getting the tires changed and he assisted me with my babies car seat installation. 100% recommend them.
Reasonable,friendly and efficient
I'm surprised anyone could leave a 1 review. I came in thinking my brake rotars were warped because my car was rumbling when is brake. This would have cost around $300-$400 to fix with brake pads. They test drove my car and told me all I needed was a $9 bottle of injector to clean out my gas tank from a bad batch of fuel. This solved the problem. They could have easily ripped me off, being a younger female, and I don't know much about cars. $9 and my car runs like new again. Thanks Sabi. I'll be back for any car needs in future.
Always there for me when I have car crisis. Very dependable, reasonable prices.
very helpful
Excellent service. Well priced. Honest people.
This is the best auto shop around. Oil changes best price, tires as well. They will give you great service and fair prices on everything , which is very hard to find. Very happy to find this place. Thanks guys
Where did all the 5-stars review come from? Visit them for an oil change and lesson learned. Ok for $24.95 I shouldn't complain. I am cheap but the upselling drove me insane. I had my brakes checked at a dealer a month ago 50% left. Now they tell me I have 10% left and need replacement immediately. How much? $650 for a brake job cause I need rotors, pads, calipers etc. Then I took it to Budget brake and muffler on brunette ave, they said I still have 40%. I have said enough, haven't I? I am not going back!
Very nice! They help me with low pressure tire for free!
Had a bent tie-rod and needed a couple tires and alignment. Busy as heck however were able to get me in and out in a day. Super reasonable an professional. Last visit was several years ago and nice to see nothing has changed. Still # 1.