You have the reviews of real people like you who consume the products and services of Westcoast Tire & Wheel Ltd (Tires) near to the territory of British Columbia (Canada).
At the moment this firm has a score of 4.8 stars over 5 and this rating is based on 127 reviews.
You must have seen that it reaches an reviews average is virtually the best one, and it is based on a high number of reviews, so we may think that the score is very accurate. If there are many people who bothered to rate when they are satisfied, is that it works.
You know that we don't usually stop to place reviews when they are correct and we usually do it only if we've had a problem or issue...
This Tires belongs to the category of Tire shop.
I called to get my car in to have my new snow tires put on. They tell me that they don't put news tires on they have not sold. For balance and ride reasons. Who turns down business of any kind?
Awesome every time :)
Reasonable prices, great service and excellent warranty work... What more could you want except more locations?
Fast service, great customer service, great prices! Didn't try to upsell us at all!! Thank you!
Outstanding service, and on budget. The staff were friendly and got right to work.
As always when I come here....the most amazing customer-centric experience from genuine people. Cannot recommend this place highly enough.
super kind staff, quick service, affordable prices (believe me, I'm a broke collage kid lol)
I love the first come first serve, they gave me lots of options for replacing my tires with great prices, no surprises, in and out in no time! Super friendly and easy! Thanks guys so much!!
Never had an issue with any of their products or services. Edit March 2021: still getting all my tires here. Still super friendly, fast and great prices.
What a great team at Westcoast Tire & Wheel. Whenever I go there I am greeted warmly and treated excellently. They are efficient, with great attention to detail, customer focus and fair pricing. I would recommend to my family and friends.
Kind and helpful staff. Great prices. I was a pleased and will return again
Exceptional service from an iconic family run business. Fast, reliable and no hassle.
Great service and fair prices! ????????????????????
Excellent service. Staff extremely helpful and did not try to oversell me like other companies. An overall awesome experience! Will definitely go back.
Super fast, very friendly, they always take of their customers. Highly recommend these folks for your tires.
Excellent as always! They take care of everything the smallest jobs and never charge for flats or air. In my previous vehicle they fixed my flat, put everything back where it belonged and even shop vac'd my spare tire well that was full of water from a leak! All this and they refused my money!!
When they say that this is the best tire shop in town they're putting it lightly.. I cannot recommend this place enough! Keep it up guys!
Couldn't recommend these guys enough, awesome service for a great price.
I just wanted to let everyone know my experience I had at Westcoast Tire last week. I had another "Tire Shop" install a tire on my car a couple of months ago, it went flat within 48 hours. I went back, after an hour I was told that it was a tire valve; it was replaced for free. Within 30 hours the tire was flat again. I went to Westcoast Tire for my third visit for the same tire. I was greeted, and sent right into the shop with my car. The guys there said I was going to watch the entire process so there was no doubt in any steps they took to figure out the issue. I have to say, those guys figured out what was wrong, and repaired what should have been done the first two times, within 20 minutes. They were as shocked as I was that it wasn't dealt with care previously at the other "Tire Shop" as the bead on my tire had been cracked in 3 places from the lack of care taken. I was treated incredibly, and the bill was $10.00 It doesn't get better than that!! I actually feel safe driving now thanks to everyone at Westcoast Tire. Thanks guys!
Amazing prices. Very fast service.
Excellent service and prices with a really friendly, helpful staff.
Best tire store around for over 30 years. Best prices. Best advice.
Rad people rad prices I love it
On my way home to Sooke, easy to get to, comfy chairs, coffee while you wait for tire service
I can not even rate this business as I did not even make it into the store before I was turned off by there customer service. When I had called to enquire about tires not only was I on hold for 8 min 23 sec I at that point I decided to hang up and called back when I did the women who I thought was a receptionist had asked me to hold again I politely stated before she place me on hold again that I had been waiting for 8 min 23 sec already and was just about to ask if i could get a return phone call when she had replied with " My dear how about I place the phone on the counter not on hold so you can hear I'm doing nothing " All I could reply was wow so I had hung up and called back to ask to speak to a manager she answered again and stated she was the manager far as I am concerned weather or not she is really busy which I can understand but the reply to me was so unprofessional
It may be a little further out of town,but these guys are by far the best! Unbelievabley fast efficient service,witha really neat waiting area with swivel seats mounted along a wall of windows looking into the shop keeps the interest of the young ones(and some of the old,like me). Great idea, turns shopping for tires into a pleasant experience.
These folks are excellent. I ordered a set of tires for my little import mini-truck that are a challenge to find, and they had them within a couple of business days, and their price was more than reasonable. Tires installed in less time than it took me to walk my dog a bit up the street and back. Yes they are a little out of the way, and I live by Uvic, but it's worth the time to go see them the next time you're looking for tires.
Best tire shop around
Excellent service! Good choice
Super nice and helpful staff. Gave us a deal, and we were in and out in half an hour. Highly recommend!
Distroyed a tire on a friday at 550 pm and these guys saved my weekend ! Found me a used spare and stayed around to help a guy out . Westcoast tire you guys rock ! Thanks again
Great service great prices.
Amazing customer service and really fast flat repair! Definitely saved my bacon!
Fast service, good prices. Well worth the drive out there
Great front desk staff. They were friendly, helpful and knew their stuff. Tire installers were great, speedy and installed correctly, torqued to the correct specification and out the door in an hour during a busy Saturday rush. Thanks ladies and gentlemen.
Great price and awesome service.
Wanted a new set of BFG K02's, literally wasted 2 hours of leg work from Kal tire to BigO based on existing tire trade in towards a discount on a new set. Should've just gone to Westcoast Tire from the start. BEST price anywhere, by A LOT, and then with my tire trades, it was even better. Friendly staff, quick service, in and out within 30 minutes or so. Will be back again! And again! (Sorry to the staff for laying some rubber as I was leaving, that's a scary turn with all the cars flying past)
Have always had excellent service from West Coast Tire great prices too. Bit of a drive from Victiria but well worth it.
Called in ahead of time. They answered calls quickly. Found my tires gave me my options. Price of tires included mounting and installation. Showed up in the evening greated immediately. Great service
Recycled tires, no hassles.
Great service great people!!!!
Slick, efficient service
Always so hopeful and accommodating, even though they're always quite busy. Great service.
I ordered tires over the phone told me that they would be in Monday noon went out in the afternoon went in they swapped out old for new and found me a used rim for my spare , amazing service great shop fair prices ! The front desk person was super fun and very sociable. Highly recommend this shop ! Thanks
West coast is the best tire shop around. Always fast. Great service , quality and prices
Wow! Super well priced, super fast and really good service. This was my first time getting tires, and it was super easy here. I went in while it was snowing to get winter tires, and they had a good selection of tires at all different budget points. They had my new tires on in about 40 minutes. Super satisfied. Highly recommend.
Awesome people, accommodating to what I had and needed. Will be back. Thanks guys!
Thanks to the gentel man he helped and saved us with his great tire knowledge.
I have bought tires from this business for many years. Not only are their prices outstanding but their customer service is knowledgeable and excellent. Before you commit to buying a new tire or set of tires I would strongly recommend obtaining a quote from West Coast Tire first of all.
First visit to this place two days ago. Purchased a new tire and get it installed. Exceptional customer service, quick, professional and reasonable price. Would definitely recommend this place to friends and family.
Great Service
The service was GREAT! They performed like a pit crew, it's worth the few extra minutes drive from the West Shore.
Great to support local but it is very easy when they are as great as Westcoast Tire.
These guys were able to get me back on the road in under an hour..The price for my 2 tires was way lower than any competitors I visited and it was done in the same day...The lady at the front desk was amazing and even took an extra 20 bucks off the price they quoted..The technician was great and they even let my dog stay in the car while the work was done, which allowed him to sit comfortably...If you like brutally honest people with great selections and amazing prices this is the place to get your tires!HIGHLY RECOMMENDED!!!!!
Good place to get tired but be forewarned its usually first come first served.
I've bought my Tires here for years and would highly recommend. Not just for the pricing but also for the post sales service. Definitely worth the drive.
Yep those are nice boots i tell ya . yepp i tell u what ding dang do .
I haven't gone anywhere else for new tires or tire repairs since 1991 when we first stopped in to see if they could fix a flat within a few hours (Canadian Tire had told me to leave the car and they'd see if they could do it by closing time, some seven hours hence). Our flat was repaired in under 30 minutes, we had courtesy coffee and reading material, and our kids had toys to play with and a huge aquarium to keep their interest. And although I've looked elsewhere, I have yet to find better pricing or as large a selection of readily available tire makes, styles, or sizes.
Great Prices, but very poor attitudes and customer service from the front desk. You get the feeling that talking to them is wasting their time, and you're more of an annoyance. I feel the people at the front desk could take a course in customer relations. The people actually doing the work are very kind though.
Amazing service and price. Very friendly staff and very helpful. Explained everything I needed to know and did not push any unnecessary services.
Always do great work and the staff is awesome!
Excellent service, helpful and fast. I had a deadline to leave town and they fit me in the same day.
Always great. I never go anywhere else
Excellent service. Tire was leaking and needed the valve stem replaced. They had it repaired in less than 5 minutes.
Happily fit us in right at the end of the day with a quick and reasonable tire solution
I came in 30 mins before closing time and they changed my tires in 20 mins and were friendly. Reasonable prices too. No appointment necessary
The people there are the most ethical ive come across in a very long time. I expected to need a new set of tires and they said no that the tires on the car still have plenty of tread. They fixed a slow leak in a valve stem and checked all of the tire pressures very quickly. They were so pleasant to deal with previously and today that I'm never going anywhere else for tires.
My favorite place for tires, even after moving to Victoria I still will gobtobWCT for ALL my tire needs. The service is above beyond every single time, they are professional, friendly and have the BEST prices in town. Only place for me and my family!!
Great prices, free flat repair with tire purchase and good customer service (even during Covid) makes it easy to be a return customer! :)
Fast and cheap for tires. Smiles, witty banter and concern about how your day is going will not be anywhere on menu.
Excellent service, fast and conscientious. Will definitely return and would definitely recommend.
Best tires in town
Great service
As soon as I arrived 4 staff descended upon my car and started to work. Everyone from the front desk to the installers were a pleasure to deal with. Well worth the drive from Victoria. So impressed.
Best place to get tires.
Friendly, competitive pricing and knowledgeable. Fast service even without an appointment. Obviously well managed by competent staff
Best service by best people. Support local. Definitely worth the drive from Victoria if need be.
I always go there to get my tires done. Love the service and prices. Sandy is awesome she sure knows her stuff and so does the rest of the crew. Will be going there pretty soon to get my winter tires on and than getting ones in the spring
Tire repair, fast efficient & reasonable
Yes our family uses West Coast Tire a lot and between our five vehicles we have always had great service with a smile! The Gilberts
Great people, great service!!
Friendly and efficient
I would recommend this place anytime! They are fast ..efficient...friendly...get the job done for a reasonable price! Thank you Westcoast tire!
Awesome group of guys and gals there.. top notch service.
Awesome people, great service, even better prices. Why would you want to go anywhere else.
Good tires and management. They even employ our Fire Chief !
Excellent service
Excellent customer service and got a great price!
Amazing service. Called all over town to get tires, nobody had any. Some had no idea when they would get more. These guys had them in stock at a good price, was done in an hour, and they do free rotations. Don’t go anywhere else!
half an hour to do 4 tires - quick efficient service..
Bought tires from them , had an unhappy event 2 years after , got a new car and Jeff still agreed to perform the service for the new tires based on my initial purchase . This is what I call CUSTOMER SERVICE .
Great experience and great tires .The staff is knowledgeable and friendly.
Tire service simplified! Fast, efficient, friendly.
Excellent fast and friendly service.
Had a problem when I came in the first time to get some tires changed on my truck. I reached out to Kris at West coast Tire and wheel, and he helped me out. he gave me some new knowledge about tires especially used ones and gave me a great deal putting them on my truck. Problems happen, but this tire shop did the right thing and helped me make it right. So five stars, highly recommended . Their prices are hard to be as well.
Great service!
Awesome service and pricing
These folks are friendly, personable, down right nice people. They do amazing work quickly for the best prices on the island as far as I can tell. I will be seeing you folks every two months for rotations going forward, and appreciate your knowledge and help. Hands down the best spot to go!
These guys are the best..nothing but great service
that wasn't Nitrogen in my tires ! I know because I went over the mountains and it got cold! Also, I have a bottle of compressed Nitrogen and have experimented with air and Nitrogen on long trips! This experiment lasted over a year and 22K Km on same car and tires Wasn't Nitrogen! Tires were $40 cheaper than other shops in Victoria! Locals line up and don't care who was there first!
Great service and great staff! Very knowledgeable and they don't try to upsell you. Highly recommend!
Great service and friendly staff. Dog friendly ????❤️
Quick, friendly, knowledgeable and HONEST.
Best place in town to get your Tires
Great bunch of guys there..I had a screw in my tire and went elsewhere because westcoast has been so busy...I got told elsewhere that tire was not repairable so ended up at westcoast tire anyway and they had it fixed in ten minutes..he even waited for me to get there before they closed... very much appreciate what they did... great job guys HAPPY NEW YEAR!
These guys are the best for tires! No where else you find this kind of service!
Thank you to your staff for saving the day today with new tires. I had an emergency over Christmas break and had to get winter tires and the only place that was open to help me at that time put all seasons on my car when I specifically said winter tires. When I complained to the other business they didnt do much to help me so I went back to my usual place which is you guys Thank you for getting me in right away and having the proper tires. I feel safe when I come to your place of business. Also a HUGE thank you to Steve who fixed a mess that happened at the mechanics shop. They couldn't hear it or figure it out but you did and fixed it. Happy New Year everyone ❤
Always a fantastic professional experience!
You simply can't beat this combo of price and quality. The comfortable waiting room is the icing on the cake.
Honest, knowledgeable, and friendly company!
Best place for all your tire needs. Top notch service!
Great service!
The best prices around! Staff are great!
Great service. Free WiFi while you wait. Wouldn't get tires or tire service any place else.
Great establishment, they helped me get new tires for my truck, same day, and great price. Thanks guys!!
Great service, lowest prices on premium products
Always good advice.
Great place with outstanding service!
Wonderful staff. Best prices.
Competitively priced, quick, friendly and professional service.
Always the best price and best service.
They got me a used tire for $35 installed within 10 minutes. Awesome business
Fast and efficient. Great prices, that include install and balance of tires unlike some of their competitors.
No lineup, roughly half hour I was there 4 new tires changed and balanced! Good prices.
Great price on the tires I bought, and good input from the staff about what customers were buying and what they thought. I definitely felt like they were giving me good product knowledge, not just pushing what they had in stock. I checked online reviews for their recommended run flat tires and found similar enthusiasm for what they recommended. Installation took no more than 40 minutes from the time I pulled in to the lot. It ended up costing over a hundred dollars less than other quotes, and the dealership was insanely high priced. Oh, they even reminded me to check to bring in the wheel lock before driving out to their store. That likely saved a trip, because for some reason it wasn't in the car. Thanks for the great advice on tires, the good price, quick service, and reminder that saved me a bunch of driving time and gas. This will be my first place to check for future tire replacements.
The feeling of family and that you matter to them
Quick and helpful service
Friendly, knowledgeable people with great customer service, excellent prices and a quick tire change. I highly recommend.
Amazing service, and installation of my tires here. Great shop, and prices.
Best service as always Missing Jeff.
Friendly service, very helpful, great experience overall!!
Top notch service!
These guys are the best tire shop on the south Island hands down. Very thorough and bend over backwards for the customer. Keep it up!
I went in with a nail in my tire and instead of fixing it they put a used tire on that was in better shape than mine and all for nothing
Highly professional fast service for my EV. A bit of a drive to get there but worth it.
Would highly recommend Westcoast Tire & Wheel LTD to anyone on Vancouver Island in need of quality, speedy service. Extremely knowledgeable and friendly staff. New tires are awesome, thanks!
Always an amazing place great service wonderful people. Best place for everything tire.
Awesome staff and prices.
Jeff was a great guy to do business with.He not only sold me tires but noticed I needed to back tires on my van and put two on for free.I'm painting his interior wall and bay door for two tires on my camaro.Awesome place and would recommend them any time.
The best prices and service for generic tires.
Very friendly and professional ,great price on my tires, no waits and had me out in under a hr, they had safety protocols in place, well be back for sure, worth the drive from Shawningan lake!
Outstanding customer service as always. There's no excuse to go anywhere else.
Good reputation
Beat tire shop around. Best prices, best service! Couldn't ask for anything more!
I very rarely post any comments about a business, but this is an exception. I have been buying tires for 3 vehicles from West Coast Tires for over 12 years. Throughout this time West Coast Tires have been outstanding. Their prices have always been very good (difficult to find better) and their customer focus and industry knowledge is excellent. These are simply good people to deal with. When you ask for a ‘quote’ then the price that they advise is ‘firm’! It is exactly what you would pay. Unlike many other tire outlets they do not try and push ‘add ons’…… Well worth checking out. Highly recommended.
Great service on tires as well as great prices!
Worth the drive to go there.. Fast and friendly service. Was in quick and fixed right away.. Will be back for any other tire related issues for sure..
Good prices!
I took a friends rims there today and they installed his new tires in a really quick fashion. Very friendly staff. I'll definitely be taking my tire issues there.????????
Staff is amazing they always seem to have the tires that I need in stock and they're willing to try to fit any size you ask them to put on. Front staff is super knowledgeable about what you need and what will work for your vehicle.
Love West Coast Tire. Bought my tires there. Always helpful when checking my air pressure and when the crazy low tire indicator light comes on they make sure all my sensors are working and and turn the sensor off. Best service ever.
Great service and competitive prices.
Just bought winter tires and they had the best quote after calling multiple shops and they had the tires in store. About 1.5 hrs after my initial phone call I was driving home with the new tires. Thank you.
So glad we purchased our tires from West Coast tire. Had fast leak on a tire while I happened to be close to them. Had the tire repaired and got be back on the road in 15 mins. Love the attitude you get from everyone when you roll up. Kept me entertained and fixed my tire.
Always awesome, deserving of business
Best tire store...you guys ROCK big time would recommend to anyone
Yup five stars they earned each and every single one of them 1st was fair prices 2nd they were able to have in stock the exact tires other company's did not have 3rd there were even a variety to choose from. 4th The employees were Beyond helpful knowledgeable and eager to go above and beyond expectations and even recommended the less expensive tires as it suited my needs better. 5th they were able to have my appointment done in a hour even as a walk-in and close to closing time too. the staff even assisted my preparations to secure my old 38'' SU SW in my blazer and gave no qualms when it took awhile to do so. It's a hands down good decision to shop there and even worth the trip even from a bit up island.
Great service and staff
I can't say enough good things about this place!!!!!
They always go above and beyond for the clients. More than reasonable prices and if you can't afford a premium tire they do there best to get you into what you need for your budget. I've been to alot of big tire retailers and have never gotten the service I get at west coast and I won't go to anyone else ever again. BIG THANKS TO JEFF AND STAFF keep up the good work ???? ????
Great service and prices , well worth the 25 min ride from Victoria.
Walked in at opening time. I was treated to exemplary service and professional advice regarding proper tire fit for my car. After doing some shopping around, I gave these guys my business for new rims and tires. Best prices in this area. Their service was also very fast, and they had product on hand enough that I was fixed up within an hour. 5/5 stars will go there again when I need some winter tires. Very impressed, thanks for your hard work guys.
Definitely recommend this place, so friendly and accommodating. We had a nail in our rv tire, we pulled in they fixed it right away, no appointment needed.
Best service on the south island. Friendly, honest, knowledgeable staff.
Best prices, outstanding service, can't say enough wonderful stuff about this family owned business. Worthy of the drive out to Sooke, without a doubt.
Great follow up work on tires they installed last year
They were so nice to me got me in right away
Outstanding experience. I went there on a day I thought they were open, however it turned out they were closed. As I was about to leave an employee showed up and asked what I needed, I replied four new tires. So I am not sure if it was his day off or if he was there for something else, regardless he was more than willing to help me. Thankfully he did because the tires were in such poor condition I am not sure what I would have done. So to summarize this company Is willing to go above and beyond and has tires at the best price, why would you go anywhere else?
Worst tire repair place on the island. They made me waist a whole day without even saying sorry. They are bias as and only serve people who buy there tires. I was a paying customer. And there cold and arragent lady teller She needs some people skills. Dodge Willie is a way better choice And they are there to make you happy .
Westcoast tire installed winter tires quickly..and the Price was excellent.
Always excellent service and best prices too!
I went to a number of places that told me I needed winter tires and quoted $800 - $1200 to purchase them. When I called WestCoast Tire the woman who answered the phone was nice and helpful. She not only answered my questions but was truly patient while I searched through my owners manual trying to find answers. She suggested I bring my car in so they can look at the tires. This was at 4:35 pm and they close at 6:00 pm. I jumped in the car and got there just after 5:00 pm. The woman at the counter turned out to be the amazing woman I spoke with on the phone. She looked at the tires, determined my tire depth was more than 3.5 - 4.0 and that I did have the MS on my tire therefore I did not need winter tires. On the phone she had quoted under $500 for winter tires. Now after looking at my tires this wonderful person was saying I didn't need to get winter tires - that's honesty! She took the time to photo copy the ICBC information on winter tires and went over it so I would understand it. I mentioned my back tire on the passenger side was leaking air and she asked the men in the back if they could check the tire. Turned out I had some metal stuck in the tire and for under $16.00 they patched it. I can't tell you how relieved and grateful I am for the help I received at WestCoast Tire. I will gladly spread the word that this is the place to go for accurate, honest information. Thank you WestCoast Tire!
The staff here go above and beyond, always have such amazing service!
Have had several dealings with Westcoast Tire. Am not surprised at some of the reviews I have read. I have experienced positive and negative feedback from the front desk people, but upon reflecting back, their attitudes were just a reflection of my own on each particular occasion. Funny how that works.... :-) Service and prices have actually been great!
I only deal with them, the owners are extremely honest and knowledgeable, They recommend what is best for the customer according to their driving need not on the most expensive. The after sale service is consistent and as promised. Our family own 5 vehicles and all of them are fitted with WestCoast tire products.
Best tire shop in town and I highly recommend them to anyone needing tires or rims that don't want to go through a dealership. We got rims and winter tires for my wife's Nissan Rouge, I regret not getting my winter tires for my Tacoma from these guys that I had at that time I got my wife's winter tires, I went to kale tire (worst decision ever) in Langford as they could never balance them correctly ended up going to the Toyota dealership (should have sent kale tire the bill after that) never went back to them after that incident. I just got a set of BF Goodrich all terrain KO2's tires for my 2021 F-150 to replace the stock ones and couldn't be happier especially as they gave me the best price, if you know anything about the KO2's there not a cheap tire and I have the larger rim too. There staff are super friendly and I always leave with a smile on my face, I can see now why my dad when I was little always went to these guys regardless of where we lived in town :)
Best tire place on the island hands down
Quality staff and service. I was told by the business that does my car maintenance that I needed new tires especially on the front and since I was changing tire types that meant all 4 should be replaced. I talked with West Coast and reserved 4 All Season radials for my Smart Car. When I arrived he took one look at them and said you do not have to replace them for another year. I mentioned what I had been told and he said, he sticks by what he says as he does not want to be on the road with someone who needs tires and that is not me. So I can keep the $700 in my pocket for another year! Thank you West Coast for your honesty and trustworthiness.
I have been dealing with WestCoast Tire for 30 years and have always been very satisfied with service, price and knowledge. No sales, no appointments, just the best prices and service they can provide every day. I know they also support many community organizations.
WILL NOT MOUNT/BALANCE WHEELS AND TIRES NOT PURCHASED IN STORE. have been going here for years to either purchase new tires or get wheels/tires mounted and balanced usually with very good service. I tried to bring some brand new wheels and tires by to get mounted a couple weeks ago as they have been my go to place. The fellow turned me away immediately and said they won’t mount anything that wasn’t purchased from them because “it wasn’t worth his time”, i tried pretty hard to give them my Money with no luck. he told me there is only one place in town that will deal with mounting new wheels and tires not purchased in store. Trying to avoid that long drive I made a quick call and trip to the nearest kal tire and proved that wrong, they took the wheels/tires and mounted them for me that afternoon with no grief.
We have been going there for many years and have always been very plased with their service and products highly recommend them!
Great service, in and out in less than a half hour. The staff is very approachable and care about there work
2020-APR-7 This was my second visit to West Coast Tire this time for my 98 Land Rover, the first was 2018-Mar-02 for my 2000 Toyota Camry. I went back for a reason, customer service, professionalism and VERY quick install. The prices made it worthwhile as well. It is always nice to support a hard working family business such as this. Good wishes to Sandy and all the guys and gals. Art Goodwin, North Saanich B.C.
Great service and prices, they changed the tires on my trailer while I waited and were able to keep it attached so I didn't have to mess around unhooking it
Have been visiting this business for many years. Never have I had an issue. AWESOME SERVICE!!
Friendly, fast service. Coffee while you wait and excellent prices! Highly recommended!
Super happy with the new All Weather tires I just had installed on my truck. Pulled in at 9:00am, on the road again by 9:35am. The installers are quick and efficient right through to paying the bill while I sat in my truck. Always a pleasure dealing with these folks and their pricing is always sharp!
Best place possible to get tires and you can't beat the price or the service
Great staff great prices very helpful
Professional team. Quick service (reminds me of Nascar). Good prices and very honest.
Great service
Good service good people
Great service and fast. I needed 4 new tires for my 4×4 truck and they were able to have them mounted and installed in less than 45 minutes although the tires I bought weren't cheap they still quoted less than the competition and unlike most shops in Victoria area they have a large selection of oversized off-road tires. They also mounted mounted two spares for free. Great shop for 4x4s
Great service and even better prices. Definitely never going anywhere else.
Fast and efficient service, just what I needed after getting a flat tire. They also recycle old ones too.
I went there for a flat tire repair today. They were courteous, honest, fast and professional. I will be going back there for any tire related issues. Good job guys, keep up the good work... :)
Great service with friendly staff and a sharp pencil
Love you guys, your the best. The only tire place I trust. They're honest, fair and informative. They always go the extra mile to make their customers happy. I highly recommend. ????
Very helpful thank very much
Well worth the trip. Super fast, friendly, and helpful. Helped me to find the most financially logical option. Weren't condescending despite my lack of tire knowledge. Customer for life!
Great service, very honest, friendly staff and family owned. I would highly recommend anyone get their tires here.
Called West coast tire this morning to inquire about r compound tires in a specific size hoping to order a fairly large quantity of tires. Was met with rudeness and a condescending tone from a woman on the phone who said "it's not in the book" and r compounds are only made by BF Goodrich.So no phone call to a distributor could be made or availability can't be checked on a computer?just because a catalog doesn't show up means it's unavailable? Front end staff that don't care much about they're jobs really can ruin potential service and and income for a shop. I used to use West coast a lot now I won't ever set foot through there doors again.
Thanks for the quick tire change and for helping me get my vehicle through the snow! Cheers :)
Hands down the best service and prices. Called the day before for info they were super friendly and knowledgeable and the price was great. Went the next day and my car was ready within 2 hours. They even re set my tire pressure sensor at no charge. Was my first time using West Coast Tire and can definitely say I will be a customer for life!
Swapped FIVE tires on my truck, fixed a nail in my spare, thoroughly cleaned my new/used tires I bought elsewhere, balanced all five, installed and torqued... For UNDER $100 and I came 20 min. Before closing with no appointment during winter tire swap season, all other shops were booked up for nearly 2 weeks. Friendly, Fast, cheapest on the Island and no appointment. FIVE HUNDRED STARS. ????????
Staff were friendly and knowledgeable. They worked quickly and efficiently to resolve my issue (two flat tires) while demonstrating time and time again with other customers that their goal is providing the best quality service and advice.
Excellent job well done and Thankyou
Super fast and friendly service; I will be back!
It was just excellent! Good service, and very helpful staff.
almost missed the place... kinda at the end of the drive way... had almost no air in my trailer tire... They helped me out with a air bottle... twice... as I couldn't move my truck... Thanks So Much For The Help....
Up until last week no complaints. However, less than 20 km after a tire rotation I had to pull off the road and discovered that ALL the lug nuts on front left wheel were very loose. After cranking them tight myself, I returned to their shop. My story was "listened to" , tire was checked and I was given a grudging apology for what had been a life threatening situation. An offer to review camera footage and report back to me was made and I have heard nothing. Previously satisfied customer will not be returning.
Super service! Best team service anywhere! From the time you drive in to the parking lot till you drive out again very impressive! When you get there a staff member is instantly at your car to help you. Then you drive into the Bay Area where immediately another staff member takes off the tire. The old tire is disposed of and another staff member is putting the rim on the new tire which is then put onto the car. While all this activity is going on you remain in the car. A staff member brings the bill to your car and it’s done without ever leaving your car. 25 minutes later you are driving off the lot. Everyone was super friendly and courteous! Although I hope my tires don’t spring a leak anytime soon I would go back there in a heartbeat!
Great place to get tires.Good prices. Great service.
Wow! First time at Westcoast Tire today and they've now got a new customer whenever I need tire work. Fast service. More and cheaper options than at a dealership. I saved $219 today! Large, clean waiting area with free coffee, chocolates, donuts (at least today, but almost gone by 12:30!) newspapers, magazines, travel guidebooks, etc. to read. I was there less than an hour (including the 20 minutes it took to replace my tire with a perfectly good used one.) Thank you! Highly recommended!!!!!
The staff here are awesome folks and they want you to be happy. A great place to get your tires
Awesome
I am really impressed with West Coast Tire,,,while waiting for the business to open,,the older lady came out and gave all of us a number for a tire service for when the store opened at 9am. They really do care about each Customer,,and their prices are great too! So a big Thankyou to Westcoast Tire and Wheel!
Almost 20 years excellent service!
Would never go to another tireshop...customer service is top shelf
Reasonable rates fast and efficient
that was a awesome experience today but not cheap these guys are great not my first time there good job guys
Great place for tires. Very professional and and experienced.
We purchased a used RV recently. All tires were in poor condition. The staff at West Coast checked and discovered that 3 of the 7 tires were on recall. This saved us hundreds of dollars. Thanks for the great service.
Great Service! I was sitting outside waiting for them to open, and someone came 45 min early and took me in and fixed my flat tire so I could get to work on time. I got to work early.
Closed doors early, and refused me service due to being closed. Although hours posted stated otherwise.
They were great and knoledgeable
Always get service and friendly guys have never got tires anywhere else going there since the only people working there was Jeff and Bob.
Excellent customer service, I would highly recommend them! Having customers involved with showing them the service on their car is a win as you can see everything they are doing. This is my tire shop for now on. Good job Westcoast Tire!
Went to West Coast Tire today best experience I've ever had they had an issue with my lug and they fixed everything and did a wicked job and also great deal on bfg kos Will deffenty go there every time
Best place for anything to do with Tires and Wheels in VICTORIA... Got my rims mounted and balanced from them and got my tuner lug nutz @ $1 each! BEST PRICE ANYWHERE IN VICTORIA definitely worth the drive from Sidney!!!!!
talked to two different ladies over the phone from west coast tire. Looking for a specialty wheel. I have money just like every other customer don’t I? Never got a call back from either one of them. Thanks for your help???????????? I was happy to spend my money somewhere else with some real customer service.
Great service & value ; well worth the extra drive : way better than any chain :
Great service, geat deal! thanks!
I have purchased tires from Westcoast before, completely satisfied. Purchased and had installed 4 Continental Cross Contact for my SUV. Service and prices : excellent. This time by the time I drove from their shop to Sidney the back tire was completely flat. I called but it was 15 minutes after closing and they don't have an answering machine. Hope I don't have to drive all the way back on Monday. I also noted that the grease and dirty finger prints were left on the rims. My SUV is a Land Rover and it was serviced and cleaned a week ago. I thought they should have cleaned up after themselves.
Awesome friendly
Great service whenever you need it
Fast friendly service at a good price
Very fast and friendly
Excellent people, and excellent service. Nothing but impressed when I was in the other day.
Always helpful and friendly
I think west coast tire is great They are fast and friendly and the best price on the south island
Always friendly and professional. Best prices around.
they have done 2 of my cars in the last few years. prices are great by far, even beating Costco. Its well worth the drive
They look after customers like family
I got my new winter tires here. They made a mistake on the quote, so they honoured the quote and gave me the tires at the lower price. They bent over backwards to make sure I was happy. I'll be getting my new All Seasons there this summer. Friendly people and a great atmosphere.
Great service. Very helpful.
Great service and best price....In and out within 20 minutes. I never leave reviews, thought I had to, been going to WestCoast Tire for years !!
Very well priced for both labour and tires/wheels. A little out of the way for city dwellers, but worth the trip.
Excellent service, friendly staff and reasonable prices.
Good service
Great place for tires. I had a punctured one of my tires before a camping trip. As they did not have my tires in stock, they loan me two tires for my trip. That is going above and beyond. I want to personally thank Jeff for all your assistance. I will come back here for all future tire purchases.
Excellent service.
Great service these guys go the extra mile with a smile.No appointment got right to it no pressure on trying to upsale did extras for no charge and gave us some tire cleaner to take with us no charge.Love to support local Thanks to the gang at West coast Tirr& Wheel excellent value and service!
Gone here twice for tires and 5 stars each time. Professional, friendly, competitive pricing and no BS. The staff worked with me on what needed to be done and the bill was less than expected. Just remember to bring something to entertain yourself with while you wait.
Everyone was very friendly, they were quick with the job, and most importantly they were honest and did not try to sell me tires that I didn't need! I would recommend this place to anyone who needs tire repairs! Thank you for the excellent service!
Great place. Fast service. Free rotation when you buy tires there, and nail hole repairs.
Always quick and friendly service
I had an emergency with a flat tire and Jeff and the crew were absolutely outstanding. The best tire service I've ever experienced, and I'm 70 years old and have lived right across the whole of Canada. They will always be my first choice!
Great staff, very quick , friendly and helpful! Thank you to the staff for your assistance.
Friendly, efficient, got me out the door in an hour even though they were busy. The shops i checked wanted to keep my truck all day and maybe could fit me in. I will definitely come here again in the future.
Better service and lower prices than competitors. Be mindful that it is first come first served, adjust accordingly.
Good communication from helpful staff, efficient quality service. Thanks, guys!
Fixed our tire very quick! Thanks Westcoast.
The best price for tires. always helpful.
Absolutely wonderful experience here this afternoon, I stopped in on my way home from work to get a few leaky tires fixed..everybody including front desk was informational, helpful and friendly. I was in and out in 10 minutes and left with a BIG smile on my face. I will definitely be coming here from now on. YOU guys rock!!! :)
Great service. Knowledgeable. Only tire store I will go to. Competitive prices.
I'm constantly impressed by the consistently excellent service. The staff always seem to be in a great mood and enjoy what they do. They've never tried to upsell me and have saved me hundreds of dollars in the past couple of years. 10/10 would highly recommend!
Amazing service and price! Very unusual to find something like that today. They are worth 10 stars!
Just got my new truck tires, best price around and great service. Drove in and they sent me to the back and in 40 mins was on my way. This is the 3 rd time I have bought my tires there, never had no problems.
Thanks Westcoast tire, you always go above and beyond!
Really affordable service and exceptional staff. Had a really positive experience having a tire patched. In and out in no time with a shockingly affordable price at the end. could not be happier
I waited 20 minutes for someone to help my girlfriend with her tire on her car... didn't get any help to check tire pressure, left and will never be back.
Outstanding service today by Chris and others at Westcoast Tire. I needed one tire to complete my set on my vehicle. It was was damaged due to unforeseen circumstances. Many thanks. Jack(Subaru Outback)
Excellent friendly service. Will look for reasonable affordable options for you.
Nice, knowledgable and fair. **Until we needed a tire plugged and they charged us when it's supposed to be free after a tire purchase. No offer to refund after the mistake. We also dropped a spare off to be fixed and they threw away our Lorinser rim and tire without a phone call that it was ready or notice that they would "throw away" our property, again no offer to compensate for the $500 rim. Service used to be they're moto, not so much anymore. The long drive isn't worth it these days.
The best place for tires on the Island. Staff are so nice and amazing prices and great service. They are always busy and this is why!!
Wonderful team here and reasonably priced