You will be able to see the opinions of people like you who are purchasing the products and services of The Tire Terminal (Tires) in the territory of Brampton (Canada).
At present the business receives a score of 4.4 stars out of 5 and the rating is based on 127 reviews.
As you can read, it reaches an reviews average is really positive, and it is based on a very high number of scores, so we may think that the valuation is quite accurate. If many people have bothered to leave their score when they are satisfied with the business, it works.
As you know, we don't usually stop to set opinions when these are correct and we usually do it only if we have had a problem or issue...
This Tires is included in the category of Tire shop.
Great prices and excellent service.
I will say first and for most, the prices here are great. I’ve used the tire terminal twice for new tires. I understand that it was change over time for a lot of people, but the first come first service policy has a lot of flaws. I got there at 7:45 on a Saturday (before opening) there was still a line up out the door. I was told it wouldn’t take more than 2 based on my spot in line. 4 HOURS LATTER was my car done. (New tires installed and winters taken off). Four hours would be acceptable if that was the time I was given when I dropped my car off. Beware if you go there bring a book, a snack and a sleeping bag. The 40 dollars I saved going here based on their prices was not worth the wait.
Great service, great prices! 100% customer focused.
My tire blew out and Tire Terminal was courteous and helpful, providing me with various options for my vehicle. The tires were ordered and arrived the next day. The shop provided fantastic service, super happy all around.
Tire Terminal is a top Notch Place with excellent customer service and experience. I went to tire terminal after having a horrible experience at a meinike auto shop where they did not do a proper balance and a wheel alignment. For a couple of months i drove with vibration in my steering wheel while driving on highway thinking my tires must be no good or i have a damaged rim. I first walked in and approached a representative at the service counter. His name was Andrew M. I was greeted in a friendly manner. I explained my problem and driving experiences with my truck and wanted 4 new tires and a wheel allignment. Andrew took the time and explained the company products and services and we talked about the concerns i was having with my truck and some options to look at as i had concerns my rim maybe damaged. We discussed the options of checking current rim and tires Andrew called me twice during the process to update me on what was happening to keep me informed. Andrew called not and hour and a half later to tell me the truck was finished, everything was good and ready to pick it up. It was unbelievable. The test process that he and his mechanics wanted to try, worked out. Thats experience! Andrew did not try to upsell me, he took the time to explain the services the company offers, the problems i was experiencing and the possible solutions. You feel valued as a customer. Turned out i did not need new tires. They just needed to be reinstalled and balanced and have a proper allignment. They did a test drive and confirmed everything was good. I did a test drive afterwards and everything was good. Not only has the tire terminal gained me as a regular customer and positive word of mouth referrals, but more importantly, they have gained my trust as a cutomer in a time where this level of service is hard to find. Thanks Andrew for a positive experience, your professionalism and courtesy and reinstatement as a valued customer. Oh, almost forgot, you will be hard pressed to find a better deal on tires anwhere in ontario. Tires have great prices and include install with excellent customer service which is a value in itself. All the best Sam G
Very helpful staff. Fantastic fast service. Affordable price. Always going there with my truck and car.
Excellent Service; perfect environment with one need: a coffee machine!
Great service, honest and decent prices. Don't forget your locknuts!! Service guys were polite and helpful. Would recommend for anyone looking for some professional work.
First time trying and very satisfied. Will be back and I have already spread the word. Excellent service! Professional, efficient and fast.
I would recommend the Tire Terminal to anyone. They took great care in getting me the right products. Andrew went above and beyond to make sure I got my winter tires on. Thank you!!
Fast and friendly service
Staff were nice and helpful
They are amazing and the wait time was short
Very helpful and understanding. This is my number one place to come for my tires!
Good service
They provided a great price and friendly sales people. I got quotes from over 6 tire places they gave me a good range of options at different price points. Service was fantastic. Only took less than 30 mins from when I drove in to being back in my car and on my way. They have WiFi and a waiting room with a TV. if I needed tires and rims again I would be calling them first! Price was lower than Costco.
Great
I can here to change all 4 tires of my SUV. They provided me with an online quote and walked me through the entire process, they did not try to upsell anything and gave me competitive pricing. …
Best place to get your tire's done great service and also great employees Denny from Lambert oil ????????????????
Go elsewhere. I simply called to request pricing on a tire swap and whether that price included rotation. The person I spoke with was extremely rude and condescending, speaking to me as if I was a child. I regret not getting his name but he was working at 3:00pm on Friday Oct. 16 and I hope he's spoken to about this. I was instantly turned off by his tone with me and would never bring my service here nor would I recommend this place to any family and friends. Great job on losing not one but many potential customers through a phone call.
I was there for the 1st time I got nothing but positive vibes from all the crew here specially from Andrew who did not only match tire world's price he beat it. Installation of my new tires were done in 1/2 hr Keep up the good work guys.
If you have a vehicle with sensitive steering I'd say go elsewhere for balancing. These guys charge a fair price of $15 per tire for balancing. However... I had consistent vibration at highway speeds. I had the tires balanced at this shop and the problem existed after they balanced them. Naturally, I thought my car must have mechanical issue. I took it to a European shop to have it looked it. My car did not have any mechanical issues... except they rebalanced and rotated the tires. The problem was gone. Although Tire Terminal charges a fair price my money is wasted as I had to get the same job done twice and spent twice the money.
Complete trash experience, brought in a BMW 535xi, to replace all tires. When the vehicle was returned, the 19’ M-Sport rims were scratched, as though it was dragged or rushed while driven, deep NEW scratches on 2 of the rims. They refinished the rims in a hyper silver color when the original was alloy and refuse to fix it, watching the rim in the sun and attempting to convince me it’s the same (to this day it stands out), the nitrogen caps were replaced on 2 rims with standard black plastic caps. The new tires had a slow leak and triggered the sensors. 1 STAR IS TOO MUCH.
Best place to do service and for tire no one can beat the price
I haven't purchased winter tires in a very long time, I forgot how long the wait was. I went Saturday morning, got there for 7:15am. They opened about 15mins early since it was cold, thank you. It was a 2hr wait for my car to be completed. Customer service was solid. But due to the season, and how popular they are, be prepared to wait long or be sent home due to how many people are in line or are waiting to get their car
Surprisingly found these guys through google when I was searching for a store with reasonable price for Micheline tire. They were very helpful and professional. When other leading stores were pricey, these guys were at least $50 lesser for each tire..
The guy with goatee I met at reception had a disgusting attitude and zero customer service, felt like I was walking into a joint rather than a respectable shop, not a single one of them smiled or greeted or even made eye contact as a decent human being. I advise the owners to recheck their hiring process. The only reason why I changed the tires here is because I'm traveling in couple of days and I'm in a rush. On the positive side they finished the work in one hour as they estimated and they covered the wheels properly. I'm assuming this place is surviving on the professionals at the back but the guys in the front are placing a negative image and wasting their efforts. Lastly, this place will never see my face again and I'm glad to say I will never see theirs again. Good luck
Excellent service ????????????
Great service. Full disclosure pricing. Long time 20+ year client and never let down. These guys have everything you could ask for in terms of variety from different manufacturers and cant beat their prices.
This place is amazingly efficient. Basically I was in and out in 20 minutes from the moment I walked in. I was able to balance and install a tire on a new rim (old one was damaged). I particularly am impressed with their system of dealing with customers and general customer service. Way better than the big box stores out there for service.
Best service and price
Best place for tire new tires or tire service! Good price 5 more stars for great customer service! Imran went above and beyond to figure out a problem with my tire.. Gave me best solution. I'm very happy with their service.
Advisors are good See Josh he's a a very helpful guy They suggest what you should use for the winter and are not biased Check for the stock that they have cause rims are a quickly finishing commodity especially the ones that are better looking (machined ones) Prices are great Service is quick Cheers.......
I have dealt with Tire Terminal in the past on a few occasions and was very pleased with the work done for me. My last visit was not too recent, but remember having them put a patch on one of my tires after I got a screw puncture from Metalogics Inc. I am very pleased at their expertise and great service when I had my tire problem back then. I have always recommended them to others and hopefully was able to offer them a few more clients to serve.
Staff was very knowledgeable, friendly and fast. Josh recommended me the best winter tires for a great price. Overall superb service, will definitely be coming back here and suggesting The Tire Terminal to all my friends.
I’ve been going to the tire terminal for years now. The service is awesome. I went in today and saw Josh at the counter. I was in and out within 30 minutes. I highly recommend the tire terminal to all my family and friends. Top notch.
Fast service and great prices
Considering we use the Tire Terminal for all our tire swapping jobs, every time the job is completed we are nothing but thankful for the outstanding service. The mannerism and polite respect from coming in to greet us before the job, and the dedication while on the job surely goes to show that every employee was trained very well. We will continue to use the Tire Terminal for all our tire services and we extend this review to anyone, letting the public know they are dependable.
Super busy at times but these guys are awesome! Highly recommend them!
Been coming here for years , wouldn't trust anyone else with my fleet
Staff is very friendly and helpful. Went in to get a tire balance in the winter bc my tire was vibrating, instead of them charging me the gentleman looked at my car and noticed it was just snow build up and told me to get a car wash first. Turns out that's all I needed! As a female I admire the respect and honesty of the men who work here as I could've been easily dupped into purchasing items or services not needed. Thanks for being honest!
Excellent
Great service, friendly staff. Got there at 7.30am and there was a queue already. It was cold, but had to see it through to get the tires done and get to work. Prices and very competitive and they do a good job.
Love these guys! Hehehe it's almost my second home due to my BMW always having tire issues because our roads are just not meant for this type of car. But they have always gone above and beyond to help me with my tires. All the guys there are just a fantastic bunch of people with a great sense of humour. My daughter loves them. The waiting area has comfortable seating and a tv so your not bored when waiting around for your tires.
Very punctual service. Great people. Would definitely recommend!
Great
Great selection, location and price.
(Translated) Great service and tire selection (Original) Great service and tire sélection
Very good service reception area guys need to be more friendly some of them
Great prices, great service, great staff. Been a repeat customer
Best place to buy tires. Family owned business, guys at the front are very helpful and only sell what you need.
Gentlemen at desk being as helpful . Will update experience on service an efficiency after tires are installed.
Great service! Great Price! My Mini JCW thanks them
Tried to resolve the issue:), Happy you guys ended up helping Dave. Thanks
One of the best tire shops I have been too ever! I will never go anywhere else for tires anymore.
This place is special. Great prices, great service, very honest and authentic. I tell everyone to go here for tires.
They gave me a good deal on tires, however they completely damaged my rims and didnt properly balance them...I would never recommend this place
Service was on point! I would comeback again to purchase winter tires from here. Amazing service!
Good Price, Good and Fast Service,
Sloppy workmanship
Great out-the door prices, fast service, guys at the front are always so helpful, Imran, Adam etc.
Fast, friendly service. Great prices.
Great service for all your tire needs the tire terminal team will explain all your options and needs for your truck or car and will give you the best price definitely recommend this place .
I've been going here for years, and they are by far the most honest shop I've ever been to. I once went in thinking I needed about $1000 in repairs, and they told me I simply needed a wheel alignment. Their prices are fair and their work is second to none.
Consistently offers great service. I went as a reccomendations a couple years ago and have been reccomended friends since. They always have the lowest prices when I shop around.
Great Customer Service
Excellent prices, mostly friendly staff but this year they seem to be having problems serving customers in a reasonable amount of time. Brought my Mercedes there and was in the waiting room for over 3 hours. Appears on that day that both their balancing machines broke down and my tires had to be taken to another location to be balanced. The next day I brought my Volvo there (this was simply a swap of tires - all on rims already). I was there for over 2 hours waiting. In total I spent 5 hours for 2 cars which I find unacceptable for a person with a busy schedule. If it wasn't for the great prices and mostly friendly staff, plus previous good experiences I would have given less stars. Hopefully they will redeem themselves in the fall! :)
Great and fast service
The level of service is amazing. And the prices cannot be beat. Getting a quote all in and then only paying that price is outstanding!!
Great place for tires
Quick fast service.
Staff is very friendly and helpful. Went in to get a tire balance in the winter bc my tire was vibrating, instead of them charging me the gentleman looked at my car and noticed it was just snow build up and told me to get a car wash first. Turns out that's all I needed! As a female I admire the respect and honesty of the men who work here as I could've been easily dupped into purchasing items or services not needed. Thanks for being honest!
Very good service and best price in town
Great service did not need an appointment. Fast service.
Very disappointed Bought brand new tires with rotation and alignment from this location I noticed feeling while driving on highway after was not right like its was shaking my car and steering but since it's my first suv the tires might do that. I just thought of re balancing my tires where I usualy go to swap my tires from the winter for my other house hold cars, I couldn't belive my eye how the weight were off by 5 ounce from combined 4 tires . The rear were not that bad but the front for off more by 1.5 After getting the wheels re balanced, the suv drove like a charm.. Im really Sad that I have sent you guys allot of business but I think this will change. If I had not re balanced my tie rod ball joint would have been screwed.
Very impressed with Eric, he was attentive, helped me get my tires the same day and required little from me to get started! Highly recommend The Tire Terminal to anyone who needs prompt and great service!
The prices are great!
Mike De Sousa hands down took amazing care of me. Set the truck all nice with its new set of tires. And he went beyond on explaining other tire selections. Thank you mike for everything
I've been visiting Tire Terminal since 2017. I highly recommend their services to friends and family. They are professional and quick to service my car. Other places you would end up waiting minimum 2 hours just for a seasonal/winter tire swap. This place gets it done in a Jiffy. Also, they offered the best winter tire/Rim set out there. As everyone knows winter tires are not cheap. This place gives you the best price for your dollar. I wish I had known this place earlier, because other tire places your pretty much wasting your time and money. Once again thank you to all of the staff, for your kind and professional can do attitude and efforts.
Excellent service and great prices. A very friendly and knowledgeable team to assist with all your tire needs.
Winter Tire
Ended up blowing my tire, came to the Tire Terminal and was so easy and not expensive to quickly get me back on the road. Highly recommend.
First time visiting Tire Terminal. Very professional and friendly service! I was in and out in 30 minutes. I will definitely be back! Thank you !
Honestly blown away messaged Mike 10:15am for a specific tire not only was he able to source tires, he was able to beat every price other buddies paid. Did I say tires arrived literally less then 2 hours later, Thank you Mike will be buying more tires through Tire Terminal ????????
Always take my car here for tires. Staff are friendly and helpful and they never try to rip you off, unlike the major dealerships...
Great service and prices!
You want tires done right? Save yourself the headaches and time go to the Tire Terminal and get it done roght the first time. In 18 years dealing with this shop, had one tiny issue.
Spike through my tire tire on a Saturday morning. Mike and the guys were able to locate a very odd size tire and had me up and running even after closing up for the day. Its that kind of customer service that keeps me coming back. Above and beyond.
Best sales and service in town ...great place
Efficient courteous service been there a few times and they always try to accommodate your budget
Excellent group of people with awesome customer service. Great prices as well! Sold me the tires I needed for my personal use without trying to upsell me on tires that weren't necessary for my needs. Was told it would be an hour and a half wait and was done within the time frame so I appreciated that as well. Great experience overall would definitely recommend.
Great service. Cheap prices. Told me i needed new brakes. I went and looked for myself and i had almost 0 pad left. I only went in for a nail in my tire. Thanks for giving me the heads up guys!
Super fast tire replacement. Decent price. Would use their services again.
Friendly, professional, curious, fantastic service
Fair pricing Fast service
Super good and quick service and great prices!
Great place. The staff at the desk are always courteous, professional, & friendly. The rates are amazing. The staff in the back who take your car & tell yu where to pick it up are very nice. Great place. Will always go back. Need anything tires, check them out.
Unfortunately I blew out one of my tires on a pothole nearby. Luckily the they were open and had a tire in stock that fit my car. Extremely friendly and helpful staff got my back on the road in less than 45 min.
Great service...and prices are good as well Been going there for over a decade.
The service is of top notch. Staff are professional and friendly. One thing which surprised me more was that " I was in and out in 45min". Highly Recommend ✅
They did a good job on my tires. Got new tires at a fair price and got them done fast.
They did a good job on my tires. Got new tires at a fair price and got them done fast.
Very clean work and fast and amazing customer service great job
Best tire change place. Workers so friendly and fast and safe
First time customer here. Very, fast & friendly service!
honestly .. great staffs and variety of tires sold and installed here for an affordable price.
Quick and reliable; a great company to deal with.
I find Tire Terminal always the best service, least expensive and quickest place to get tires. I have going here for years and every time I need tires they are the lowest price, I can always get an appointment right away.
Friendly and knowledgeable service. If you work at the airport, great location for drop off and pick up.
Unbelievably good service. These guys went above and Beyond. We worked with Mike DeSousa and the level of hustle was incredible. He got us a very rare set of tires that no one else in the country had and he did it on a Saturday morning, very early, no questions asked. Highly recommend this place.
I come to change the tires of my trailer.they r professional.super friendly.super funny.TV in the waitting room is good.I like here.
You guys are the best, needed new tires, no waiting , love it.
If the two brothers own this place still I would suggest staying away!! Horrible people with bad attitudes! Not sure if it’s still them from 10yrs ago but if it is STAY AWAY!!!
Fast work but they didn't call me when my van was done. I could have waited a lot longer
Was good, quick and reasonably priced
Rude guys at front desk! Be aware
well to start this was my first time at the Tire Terminal. I've seen a few posts on social media and figured since i bought new wheels i needed somewhere to go to get them put on. As i arrived a gentleman named Andrew was professional and greeted me and quickly checked me in and before i knew it my truck was done. In and out within 20 mins! Amazing as i went on my lunchtime. Not crazy on giving reviews but felt like this place really needed to be recognized. My truck looks great thanks to these guys and ill definitely recommend them to everyone.Thanks again!!!!!!!
Great fast service.
Been coming here for years, i would not go anywhere else. Great staff and very helpful. Great price on tires.
Great service - conducted four wheel brake service , right on time and dropped the car to my office , service 100% and price very reasonable.
I was looking to replace a Goodyear Triple Tread tire for my daughter's car. Tried my regular place in Brampton...looked everywhere, at least 10 other places either did not have one or out of stock and could not get one for 3 weeks...Not only did The Tire Terminal find the exact tire, it came in at a much better price than anywhere else, installed and balanced. My tire place from now on.
Excellent service. I had a bolt wedge into my tire and called Tire Terminal to see if it could be fixed. Their phone service was fast and friendly and when I brought my car in, they let me know that the damage was too much and that the tire would need to be replaced, which they did in a timely manner for a fair price. I'd highly recommend them!
Quick service, just in and out
Really great tire shop, fast service and cheap.
I was shopping for the tires online and found great prices at Tire Terminal. It was Sunday and Monday morning I got text from Andrew. He was great in communication and showed me different options I had. Very hard to find such a great customer service. Next time I know where to go; Tire Terminal with Andrew!! Best luck Andrew
Phew the wait time!! I mean go on Saturday if you can wait for ... well your guess is as good as mine because they really don't give you time .. came in at 8 am was told to come back in 2 hours to get your vehicle.. came at 10 am .. said it will take another 2 hours ... at 12 am another 2 hours .. got my car at 2:30 pm . So from 8 am waited for more than 6 hours! What's more frustrating that they don't issue you any ticket, or a time frame so when will your turn come? you have no idea of knowing... The sitting area is comfortable. The service itself is good. Its too early to say anything about the winter tires . So far so good. Staff was bit rude but that's okay they had a lot on their hand ... Would have been a 5 star if they can have a system of waiting time in place when you can get at least an idea when you will get your car back .. If you want peace of mind go on a weekday. Edited: Came for the winter tires. Yes too much traffic there at your desks.
Good
Quick efficient and professional...nuff said
Fast, reliable, caring, to top it all off they are quarter of what I have paid at the dealership for both storage and tire change.
Wide variety in tire brands. Reasonably priced.
Great prices on tires and fast service. Clean new place has a decent waiting area
I recently had my car serviced at the dealership and was advised that one of my tires had to be replaced. When I called back to get a quote and I asked which tire it was they wouldnt tell me... only mentioned the cost of replacing the tire. I decided to get a second opinion and Tire Terminal came highly recommended. I went and discussed my issue with Andrew and he did a visual inspection and advised he couldn't see anything wrong. Andrew went a further step and said he would take the tires off and check to really make sure nothing was wrong since the dealer did say one had to be replaced. The guys advised me NOTHING was wrong with my tires and they did not have to be replaced and decided to rotate my tires for me since they were already off. Thank you to Andrew and associates for saving me time and MONEY from not following what the dealership wanted me to do...spend money on one new tire. I highly recommend Tire Terminal for all your tire needs because if they wanted to they could have also lied and said I need a tire just for the business but they didnt...and now they have a customer who will return because of their honesty. Thanks again Tire Terminal!
Went here to get my winter tires switched. My tires were on rims. Generally a 10 min job. Arrived at 1 pm and they said it will be 2.5 hours. After 3.5 hours, they said it will be another hour. Unbelievable that it would take 4.5 hours to change tires when the estimate was 2.5. Waste of time visiting, never again!!
Great place
Great prices on tires, service was faster than estimated. Had some trouble figuring out how to calibrate my sensors after otherwise would've been 5 stars.
Great service, they truly want to help you out.
Your not going to find a better place in Mississauga to take care of your tires. Their prices are very reasonable and are probably the best prices in the GTA.
I had a flat tire and also a ruined wheel. I texted them, got everything sorted out and was given an accurate and fair quote immediately after a few quick and painless questions (thank you Andrew!) the boys at the front are swell guys, and I paid a low low rate for parts and labour, it was not bad at all. Nothing extra was pushed on me either and they fixed my wheels in what felt like less than 20 minutes. Go with these guys if you got tire problems or whatever else they can do for you, they’re top notch. Highly recommended.
Excellent customer service definitely will shop there again Mike at the desk was a huge help thanks Tire terminal!
Professional service and friendly staff.
Very professional. Super fast. Best tire place I’ve been too.
Love these guys, they do both my commercial truck tires and my personal vehicle. I've done business with this tire company for over 10 years. A1 service. Big thumbs up!
Such a rip off...you get the worst deals and terrible service. They don't even tell you about the additional hidden costs.
Fast service, but job not done right. Car started to shake after 100km. Had my winters put on their new rims.Took it back, they claimed that my 1 yr old wheels are worn out and that one rim was dent. Car currently still shakes at 120km.. Before this my Audi s3 didnt shake even after 170km.
Great, awesome service! I was really impressed how well Andrew handled everything from start to finish, including my long and frequent questions. Lol. He was Personable and always professional. Everything was clearly explained to me, and the wife's, satisfaction. Prices were very reasonable compared to industry standards. Even the mechanics were accommodating and very nice to deal with. Overall, I would highly recommend them for any tire needs. Peace
They know tires!
Many years very good service!
Fast in Fast out, services exactly as Described
It's good service, efficient and quick
Great service and these guys do their work quickly because they have multiple staff members working on your vehicle at the same time. No 2hr wait around like the dealership or other Tire places.
good ppl
In and out in under an hour. Everyone had masks on. Felt safe.
Been going there for years. Good prices. Prompt service. Bought several sets of tires there. Once I wasn't happy with some winters they recommended and they swapped them out the next day no questions asked. Good people.
A very quick service and the prices too are reasonable.
Minimal waiting time, I was able to see the tire first before they were mounting them on my car. I love the video cameras in the waiting room that show the work area. I will recommend The Tire Terminal and definitely come back with my other car for tire services. Nov 2021 update: The service is second to none. I had my appointment booked two weeks ahead. Remember, it is the busy season for winter tires. I was in and out within 45 minutes. The new winter tires were mounted and the summer rims bagged and stored in the trunk. This time I opted for pressure monitors. One was not syncing with my car, but Tire Terminal first checked the sensor and then replaced it at no charge and no waiting time, even without an appointment. I recommend these guys to any one who is looking for new tires and rims. Great Job done, Thank you.
They won't bull **** you on what you need done. Great service and inexpensive.
The customer service at tire terminal is at the top! I love the assurance of watching the mechanics work on my car from the comfort of the waiting room. The service is quick if you call in prior to coming in and the quality of work is felt when you drive your vehicle after the completion of the service! Thank you Tire Terminal Team!
Good service
Great place with great service! The guys at the front desk were super nice and helpful in making sure I was being taken care of. A very pleasant waiting room.
After several attempts at other tire companies, I found Tire Terminal. They had my exact tire which weirdly, I couldn't locate in most other places. They where fast in terms of assisting my needs, attempted to find a more economical tire for my cars age and installed in appx. 30 mins. Most importantly to me, is they where able to get me an appt within my time frame for installation. All in time for winter, which my old tires would not have done well in. Last but not least, in terms of Covid-19 Tire Terminal has excellent measures in place from social distancing to plexi barriers. 100% felt safe and secure throughout the experience.
If you want to change your tire in Mississauga this is your place to go very good prices and they have good connections if no body able to find your rims and tires try the tire terminal in most cases you will not be disappointed.
Timely, efficient and proactive. Cares for their customers. Honest business to deal with. Expect excellence at all levels.
Really Very disappointed with the service. I been using them for both my commercial trucks and personal Vehicles for tire swaps in winter and summer. Few weeks ago I took my Mercedes benz S550 for summer tire swap. After the swap when I went home the Tire pressure sign came on and I called them back they said it will reset after few KM's of driving. After a week when this sign didn't go I took the car back and spoke with Josh at service and he sent the car for checkup . After few mins they brought the car out and told me that both front tire sensors are missing and he had no answer how they went missing. After few Questions he assured me that he will escalate this problem to their manager Ryan and he will have an answer for me. Now its like 4 weeks and still haven't heard from tire terminal at all. This is really disappointing. I didn't change the rims it was only tire swap and don't know why they had to touch the sensors as they are mounted on the rims. Still waiting for an answer from tire terminal. Please be aware and if you have tire sensors make sure to check them before leaving their facility.
Fast when you book an appointment, friendly and reliable. Best service!
Great service and staff.
Great service fixed my tire in no time!
Amazing service and excellent prices, the staff very friendly and helpful to let me decide, my only complain is because the person who is in charge for the alienation didn’t show up and they couldn’t do the service in my vehicle to know if I really need it. They asked me to back another day when I have time, but just in the first month to get it for free, now is to late and if I want to get a free revision. However, I have to pay if I need the alienation or not, hopefully they let me know the next time if the guy will be there to avoid this. I went so far for this amazing service and great prices, but the guy who was in charge for the alienation service makes looks bad the full place. Instead to tell the client you have only one month to back and do it, could be better to let us know “whenever you have a time please back to do the free check to your vehicle” In the end we have to pay anyway for the alienation right? Even that I highly recommend the place, prices and service to get done, just don’t forget to ask if the person in charge for the alienation is there. Thank you @theterminaltire ????????
Installed 4 all seasons on my sisters Mazda CX9 255 55 18. I phoned around to afew different tire shops around my area, Tire Terminal had the most helpful staff. They ordered my tires, called me when they came in a day later and I brought in the car for installation. By the way... they are the best price.
Great prices and service!
Fair prices, good friendly staff. I've been dealing with TT for around 6 years. Their new building is very nice and well equipped.
Issue Resolved
Super friendly and professional. Good selection of winter tires. They don't try to up sell and prices are hard to beat!
Took some tires to here to get mounted and balanced. They had to take off old tires from rims and put new tires on to those rims and install onto my vehicle which they did for an exceptionally low price of 20$/tire...can't beat that! It took them a little longer than they estimated but other than that I was very pleased with the service and highly recommend this place for tire service.
These guys are professionals and they know their stuff
Good price
I bought new tires for summer but they did not seal properly after 2/4 days tire was flat because there was no sealing properly on rim thanks God I was not on highway
This is my first time ever putting on Winter tires. Tire Terminal has been extremely helpful. They have been very patient with answering my millions of questions. Employees are very supportive and knowledgeable. Special Thanks to Dave for being patient with me. I would recommend Tire Terminal any day.
Friendly staff and quick service on a Saturday and not too busy which is good. Andrew got me a great deal on four tires and they'll be put to a good test when I drive to the Maritimes. Very happy . You can't beat thier prices. Check them out.
Amazing guys!
I will highly recommend this location to buyer new tires. Price & Service is unbeatable. I have two vehicles & buying new tires always from 'The Tire Terminal'. Customer service representative Adam Panke & Josh Vecchiato are really helpful.
I am very impressed with Tire Terminal. From inquiry to checkout, all individuals I dealt with were very professional, friendly, and more than helpful. I highly recommend them if you are looking for tires and a good place to get them. I know I will be back for all seasons in the spring.
Super fast installation of new tires. Best price for my tires I could find. Very professional front line. Fantastic waiting area with CCTV monitors of your vehicle being worked on, TV and vending machines. I imagine wait times are quite different in November / December as everyone waits until the last minute.
Great service and unbeatable prices
Fast service great prices
I went to Active Green and Ross, OK Tire and then to Tire Terminal. I ended up going with Tire Terminal because they had a great selection of tires, good rates and very professional. I had initially went there for a quote for Kuhmo tires. They explained that they were a Goodyear dealer and they get better pricing on Goodyear products. They could order the Kuhmos for me because it was a highly rated tire when you look at the reviews online. However they couldn't guarantee what their customer service would be like if something was to go wrong. They recommended the Dunlop Winter Maxx. I did my research and the reviews were just as good. So I went with their recommendation. It took about 1.5 hours to do the service. They have a nice waiting area and wifi access. If you want Goodyear tires, this is the place to go!
Service is quick, fast and reliable. Tire price are competitive match to market. I had high end car so had to pay little extra for runflat tires. I also got allignment done. Person is very knowlegable and gave me detailed report. Thanks and will visit again
Good service and prices
Always Great Service
Warm and professional
Been going here for the past 5 years. I work down the street, so I drop it off first thing in the morning and usually pick up by noon. Always been great service and excellent pricing. These guys are great
Good place to buy your tires. I've purchased several sets here over the last decade. Consistently competitive price and good service. I was not satisfied with a tire they suggested once and a rim another time. In both cases they made it right with no hassle. Good people.
Great place to get your tires done both commercial and personal vehicles staffing incredibly kind willing to help! I refer everyone i speak to !
Went in for a new drive tire but all other ones on my truck were getting worn down. So tech suggested a used tire sane size of course thus saving me $770CND Yes goody gumdrops. Need to reward them with beer of course.
Great place. Very friendly and knowledgeable. If you plan it right, you can swap your tires each season without any hassle at all! Thanks guys for yet another great year!
Fast and precise service.
Large well established place for your Tire needs
Highly recommend this for tires. Staff is friendly and knowledgeable. They have a nice waiting room if you need it. Usually I just drop my car off and pick it up later. Prices seem to be good and they have different options at different price levels.
If you’re looking for winter tires ... Tire Terminal is the place to go!!! Recently got winter tires installed on my car at Tire Terminal. Delt with Andrew, he was amazing!! Made sure the correct tires were ordered and ready to install when I came in. Thanks Andrew for the great experience. See you in the summer :)
Horrible wait time, initially was told it was a 2 hours wait but the car was finally taken in after 4 hours and it is sitting on the bay without being worked on. Just waisted the day because I was misinformed.
Not had a lot of experience at tire places but the service was fast, had what I needed in stock and the price was excellent! ☆☆☆☆
Fast, Comparible Prices. Professional Service.
Good people working and fast service.
Everyone is super friendly and helpful. Never had bad service. Always have my car ready before the expected time. They have missed a reminder sticker on my oil change once or twice but that's that's minimal.
Called in for information spoke to Micheal and he was very helpful, very knowledgeable about the products and parts that i needed. He was very well spoken and extremely polite. I would certainly recommend the company to my family and friends
They know what they are doing....highly recommended
Fast friendly service. Very reasonable prices.
Fast friendly service. Very reasonable prices.
Every time good experiences
Absolutely unreliable! They use sub contractors, so if they see an opportunity to make money on the way in, they make you wait and do not advise you that they will be late.
I'm buying my tires from this place for about 15 years and I am always been satisfied with a product they recommend as well as service.
Great service and great pricing on truck tires
Really great experience with the team here! Andrew and Trevor (and a couple of others) were very professional and responsive to my concerns. They went above-and beyond my expectations when my new rims didn't fit over my brake calipers and a couple of my bolt caps were damaged. I would highly recommend if you're looking for tires/rims at a reputable place with great service. Thrilled with my experience, and will be back in the future!
Fast service for busy season and reasonable prices!
Very friendly. Went above and beyond what I expected. This is no ordinary tire shop. They are full service. I am definitely going to recommend them to all my colleagues.
Guys are great. Especially Mike. He takes care of you as if you were family. I have sent family and friends to see him and honest they have been super happy. Thanks Mike for your great service. Prices are fair and as long as they remain that way ill keep recommending this place.
Great service, the best place in town
Fast service. Competitively priced tires.
Long waiting hours but worth it.. thank you guys
Great people, service and price. I have purchased 5 or 6 sets of tires from them, never disappointed
(Translated) I had good service and the agent who received me was very friendly (Original) J'ai eu un bon service et l'agent qui m'a reçu a été très sympa
Quick and easy service! Also cheaper than Canadian Tire... Oh! And I got a neat keychain (bi-winning!!) :P Thanks Tire Terminial. Special shout out to Andrew at the desk; you're a cool dude! Thanks again!
First time at The Tire Terminal. Conveniently located, staff is friendly, I was satisfied with the service and the price is right. It took a little bit of time to have my tires switched but I guess is due to demand. The only other thing is that their WiFi wasn't working but that was not the reason I went there.
This Sunrise Freight System Brittania yard.
I’ve been the customer for some time. It is a decent place to buy/swap tires. Proximity to my workplace is a big plus. I work with the GTAA and many of our departments bring the vehicles for the tire service here. Usually, there are no complaints, however, my latest experience was a bit ruined. I usually bring my car over here to swap the tires and have them stored for the season. After the service, I noticed a charge for the TPMS Reset which was around $20. My 2016 Honda Civic EX is not equipped with the TPMS (only U.S. models are). When asked the gentleman who issued the invoice, he started arguing with me by saying that my car does have the TPMS. Long story short, the charge was reversed and the gentleman apologized for charging me for the TPMS reset. Although he was still adamant that my car was equipped with it and added that the TPMS on my car can be reset with a button under the steering wheel. I’m still looking for this “button”. As for the tire storage, the price I currently pay for 6 months used to pay for all 12 months of storage. Quite a spike, if you ask me. Maybe it’s time to look for another tire place.
I have got tired replaced by them twice. I was informed that I should call before coming in to make sure it's not a long wait. They told me it wouldn't be long but 2 hours in and I could still see my car sitting outside. Make sure you don't have any appoints around the time you want to change tires as it can be very uncertain. Also I felt that the staff was a bit too casual. It could be helpful to be a little more professional. Also, any company I have reached out has always just asked for the car make and model and can tell me what tires I would need. Unfortunately tire terminal does not have access to the program that enables this and you need to know your tires before going in.
If I could give Tire Terminal zero stars, I would. Worst service ever experienced, was insulted by staff, and they do not stand behind the products they sell. Embarrassed to say I had actually recommended this place to others. Bought 4 new tires less than 8 months ago. Haven't even driven 5500 km yet. However at a regular oil change, the shop I went to advised me that my two front tires were bald. Upset, but not overly so...YET. After all, some times, things happen and that is why there is customer service and product rating guarantees. In I went. Spoke with Nathaniel (I think that was his name). I explained situation and without even looking at my vehicle was told that for "transparency sake", he was going to advise me that "if" I chose to have tires replaced at Tire Terminal, I would have to pay for new tires and pay for an alignment as that was probably the issue and should have had done originally. I advised him that I had inquired about a wheel alignment when I got original tires replaced as this has always been a recommendation when I've had tires changed in the past on other vehicles. The response I received had been non-committal, which to me, indicates "no". Besides staff was more interested in the client that was looking at new rims and much more expensive tires than mine. I've since discovered that they do free wheel alignment assessments. That option was definitely not offered to me, even AFTER my inquiry. Would have gladly done. When I told "Nathaniel" this fact, he said that this was not possible. He advised me that I should have noticed something was wrong with my tires and brought in car sooner. When I asked for a manager, he told be he was one and that there was nothing he would do for me. No replacement, no discount. My response was that if that was the case, then I would not be having service here. He smuggly told me that this was my choice, that he wanted no negativity in HIS shop and that...and I quote... "not our fault YOU are a bad vehicle owner". At this point I finally got angry. I turned, told the customer behind me not to get anything done here and left. I drove to Canadian Tire, where I got exceptional service, four all new tires (yes only needed two, but no longer trusted product I had from Tire Terminal), got my new tires balanced and aligned with full service and product guarantees. Don't waste your time at Tire Terminal. Funny enough if they had replaced my two tires at no cost or even at a discount (which would likely have cost them under $60), I would have paid for an alignment and probably walked away happy. Goes to show what bad customer service can get you!!!
Went for winter tire change and purchased a new set of rims. Best price out there. Staff are friendly and services are fast and ????.
super fast.
Best price and Friendly staff..
I was very happy with my service at Tire Terminal. I went in last week to get new winter tires. I am pleased with the job done and happy with the wait time (about 1hr). The workers at the front desk were also all very friendly and helpful. I purchased new winter tires and had them installed all for a great, affordable price.
Great Price, Fantastic and Speedy Service! Called in at noon and they fortunately had the tires I needed and I was in at 3:30 to get them put on. Personally, I dont know much about tires but person I spoke to was very knowledgeable and helped me choose the right tires for my car. They were the only place out of three that I called that could get me in the same day, a Friday before the long weekend. Prices were the cheapest for all the places I called as well.
Very good. I had appointment and I did not wait to much
Great prices and selection. They treat you fair and come across as honest people! I am a 3 x repeat customer. Quick and efficient service as well.
Andrew offered excellent service. We had 3 cars done today. Winters taken off and all season put on as well as a new set of tires for one car. Prices were great and service was fast. Highly recommend them.
Normal tire place
Great group of people. Been using them for years. Thanks again for the great service.
I have been their customer for more than 8 years, during this period they were great in price and service but after they moved to new location and they got more customer now the service went down and the prices are higher than even dealer ship . For example I used to pay $85 tires storage in 2017 then $125 in 2018 and now they are asking for $180 . it was my last time using their service .
this place definitely doesn’t care about its customers. I think they have too many that they just don’t need any more. Went in to drop off my car to get winter tires put on. Dropped it off and they said they would call me when it’s ready for pick up. Perfect! I confirmed the car would be ready today because I have work tomorrow. They assured me it would. Called them at 6 because nobody had gotten back to me. THEYRE CLOSED! Called them the next morning asking if it was ready and why nobody called-they couldn’t even be bothered to apologize for my inconvenience of having to take an Uber to work.
Not only did I wait 6 hours to get 2 tires replaced!!! I was given a price installed out the door for $189 a tire then magically a "miscommunication" happened where tax wasn't added on the price. Usually when someone asks for an out the door price and they are given a quote it is good business to stick with their word.
Great prices on tires
Cleaned up there act
Was their today...in and out in under an hour...great prices and service
Fast service, good pricing
Great service and competitive prices
Yesterday, Aug 18, I had the opportunity to experiance a friendlyness and great service that you dont find too often these days. I have an old split rim wheel off a 52 Merc dump truck that I use at the cottage to " take stuff to the dump" One of the tires went flat so tried to get it fixed at several other tire repair shops. No luck. The I happened on The Tire Terminal and life changed. Right from the young fella on the front desk to the guys in the back, especialy dude named "Kevin". To say that he was helpful would be an understatement. He was unable to fix it but was really helpful in directing me to where I could along with with a note of who to call and ph number. For sure I will def recommend the boys at The Tire Terminal. Keep up the great customer service. Murray
Great experience, great service, they made my son very happy. Put 22’s on his Caddy, other place said it was impossible. They made it happen! Highly recommended. 10 stars ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Friendly Service from everyone. Professional. Awesome customer experience. I priced around and no one comes close. Impressive facility. I would highly recommend going there. Thank you Andrew. Next set of tires i will be coming back #1thetireterminal
Very helpful staff , reasonable prices and quick service. The website is very clear and intuitive to use.
Professional service from phone calls, at the counter and in the shop.Plus best prices around. My new tire shop.
I had an amazing experience. Andrew was polite and extremely accommodating. I must’ve tried at least 5-6 other places that couldn’t help me but, within minutes, he had what I needed. All of the guys at the front, as well as the fellow in the back, provided wonderful service and were really friendly. I highly recommend.
Fast response. Quick quotes . Great customer service. Will be back in the spring for summer tires
Fast and great service. Friendly and knowledgeable staff.
Make sure to get your winter tires before it snows. Tire Terminal has the best selection of tires in town! Big or small Tire Terminal has them all. Make sure to see Andrew Murphy and tell him Mississauga Hockey sent you for extra special pricing!!!
Josh is the man Andrew is ok too
Great place for tire fix. Very kind and honest guys.
Majority of the team here shows compassion for the business ethic at all times. It is appreciated. Keep on Rollin.
Very impressed ! I called Andrew on Thursday with a request for new rims and tires for my 2017 Golf R. He had them ordered, shipped and on my car by Monday afternoon. Outstanding customer service and extremely knowledgeable. Will be returning in the fall for winter tires. Thank you very much. Brad
Excellent service, no waiting to be served, excellent customer service.
The prices are fair, but it does not justify waiting 3-4 hours to change 2 tires. We were told the wait time would be quick, around 1 hour.. can front desk at least recommend to drop the car off and come back? It is a Thursday afternoon, there's no reason why this simple service should take this long. Also, watching the mechanics just walk past your car on the surveillance is just agonizing. It was clear the service isn't completed on a first come, first serve basis - 4 people who came after me left before me. Currently writing this as I sit in the waiting room.
Initially, I went to another tire shop where they said that my tire with a nail in it was unrepairable. When I went to Tire Terminal, Andrew was honest, professional and knowledgeable. They were able to repair the tire at a reasonable price. Taking care of your car as a female can be very frustrating with dishonest vendors. I absolutely will be coming back to to this company for future repairs/replacements.
Wayyyyy expensive, told me $50 over the phone for winter tire change, charged me $90. Disappointed!!
Amazing service by the guys at Tire Terminal. Mike was a great help in making sure everything went well with my tire and rim installation. I had a small issue and without hesitation Mike made sure it was resolved immediately. He kept in …
Awesome service. In and out quickly
All i can say is Honest people, good customer service and best place for new tires, tire rotations. whether its car or semi tractor trailer.
I have mixed feelings about this place. The good thing about them is that they performed the service I asked for, they put on my winter tires with no functional issues. Additionally, the prices were very fair/decent and the guys working at front desk seemed to know their products well/could speak intelligently to winter tires - they didn't try to unnecessarily up sell me on a more expensive tire, instead, they went over the options and let me pick. I liked how honest and non pushy they were during the sales process and as a result, I saved a lot of money from what the dealer would have charged. However, the wait time was absurd. I got in just after 8 AM and didn't leave the shop until 2:30 PM. Normally, I wouldn't be so bothered since it is busy season, however, I was told at around 8 AM that it would take 2.5-3 hours, which was clearly way off. I don't know if this was just a bad guess or a lie to make me feel comfortable with waiting, but I would've done other things if I knew I had 6 hours to spend instead of 2.5 hours. Again, I understand it's busy season and knew I was going to have to wait a while, but to be so inaccurately advised of my wait time was disappointing, every time I followed up the wait time kept getting pushed back. Further, when I asked about how many cars were ahead of me, the numbers didn't add up. I was told 'X' amount were ahead of me, but I physically watched double that get in front of me, I am not sure what kind of queue system they use. Lastly, and perhaps the most annoying thing, the mechanics need to be more careful. Not only did my car interior get dirty (dust/dirt on the dashboard under the windshield, no idea how) but they managed to scratch my car on the body under the rear passenger door, possibly from getting it up on the hoist. It's one thing to make me wait a long time, but to physically damage my car is unacceptable. If you want to get a good product at a good price, come here, but be careful as they don't seem to be too careful or concerned with the cleanliness/condition of your car throughout the process.
You get what you pay for. Good people but a bit sloppy. I've had my hub rings lost (they did go and get me replacements eventually) and just recently had winter tires changed - not bagged properly tossed around my car (even missed the plastic i had on the seats) - dirt on seats. Got tired balanced and even for that I had to return a second time. A little attention to detail would help.
Extremely quick tire change. My suggestion is to visit on a Wednesday.
Had an issue with them because of an accident there and ryan was very quick to call me and fix everything and wasnt happy until i was happy. I did not expect a call from them what so ever. nobodys perfect, mistakes happen and they owned up to it which makes me a happy customer. As my car does 350kms a day to work and home everyday , i Burn thru many tires , and i will be back! Thank you tire terminal!
The good: -service was quick -one of the reps was really helpful when i asked him questions about purchasing new rims The bad: -unwelcoming environment at first. the 5-6 reps saw that I had come in, looked up at me and looked back down without any sort of acknowledgement or greeting or anything at all -messy. shoe marks and dirt were left in the car and the tool used to remove the tire out of it's case and thrown on the seat I know this place has great reviews- which is why I thought I'd try it out, but I probably won't return.
Another great experience with the crew at Tire Terminal - well organized, friendly. Definitely pros at what they do, and would easily recommend to others.
Excellent customer service and great prices for tires.
Really good deals
Once again Ryan and the staff at Tire Terminal provided exceptional service today. Thanks again for getting us back on the road in record time !
Horrible customer service. Was there for a tire swap and was told on the phone that they were available. By the time I got there another customer service representative told me a different story saying they are at maximum capacity. My first time experience with them and I'm already getting treated well, jks, smh.
Amazingly fast service. I was in and out in 30 minutes. The tire rates were also cheaper compared to other businesses such as kal tire, ok tire and canadian tires. The tires were delivered within a day and my appointment was also pushed ahead with no issues. I would definitely recommend coming here for your tire swaps.
Customer service always a delight!
Wired behaviour, they are not ready to share you product knowledge. It's all about you want to buy or not.
Worst service - Arrived at location at 4:25 for tire change. Website and pylon sign says open until 5:30 pm. Was told by the rep we close at 4:30 and cannot change or provide service. Such a disgrace. Update your hours online and on pylon sign. Waste of time, leaving from work early just to be denied service! Pathetic!!
My experience here was good, my only issue was the tires were all at different pressures when I left the building.
This is a terrible company. They either don’t know how to do their job well or just lie to upswell you to buy tires from them. They claimed to balance my tires however there was vibration throughout the car. They told me to buy two new tires. Vibration was still there after. Brought it to another mechanic only to find out the tires weren’t balanced at all. Do not trust this company they either suck at their job or lie so you waste money with them
Got winter tires installed for the first time last year and the service was great. Finally back today to put on the regular tires and had the same great service, Thank you to Ryan and his team .
Poor service, Long waits, Rude staff and poor management responses!
Amazing place to buy your tires. After a long hunt for buying winter tires for a good price I've came across tire terminal and wow the prices are good and the service was outstanding. Mike (one of the sales rep) helped me pick the right tires for my car. Not only did he help me, he as well helped my other family members with their cars too. To sum things up if you want winter/summer/all season tires don't think twice just go to tire terminal and get it done right.
Great service. Even though it was a very busy day, they stayed back an hour to squeeze my car into their schedule
Nice collection
Will not be returning. This shop opens at 7:30, I showed up at 8:30 and cued my car for a winter tire change. I spent almost 8 HOURS waiting for my car to be worked on--people that had come in after me left BEFORE me. The staff are very sarcastic and almost get mad at you for inquiring about your vehicle and after waiting all day for my car, while in their possession my brake light no longer worked. I called the shop back (during open hours, might I add) and sat on the line for 10 mins to have no one pick up. This is ridiculous! Never again.
Such a rip off...you get the worst deals and terrible service. They don't even tell you about the additional hidden costs. Not professional at all.
Visited this place earlier for winter tyres. Staff recommended Goodyear Winter Command - really very nice tyres and excellent grip on snow. Thereafter visited for my TPMS change - very quick service and reasonably charged Staff is very friendly and knowledgeable ???????????????? Would recommend to visit.
Great Service at the right price.
Great place . Lots of room. Truck tires galore great pricing
Fast, Professional, good prices.
I worked there famly run and treats everone with respect a happy custamer makes your day miss use all
My 80 year old father went in bought 4 tires while installing them they damaged a rim cap that cannot be repaired. They would not take responsibility. He was treated poorly left to wait 2.5 hours after being told it would take 1 hour . This is despicable, horrible service ! If I could have given a 0 star they earned that.
Lines moved quickly. Staff helpful. First visit will return.
Great competitive prices
Always have the best prices. Quick service too
I was really impressed with my experience at Tire Terminal. When I arrived, I was greeted right away by a representative at the front desk. He was very courteous and helpful. The service staff took my car in efficiently and offered for me to sit in their waiting room while I waited. The waiting room was big, comfortable, and clean, with a TV screen that showed my car being worked on in their shop. My winter tires were put on quickly, therefore my waiting time was minimal. When the job was done, I was called back to the front desk, where another friendly and helpful representative assisted me. Overall, I was very satisfied and would definitely recommend Tire Terminal to others.
Awesome place to get the tire services....quick service....very reasonable prices....will surely recommend...
Absolutely best place to buy a new tires! Friendly and knowledge personal, who will address all your tire questions and needs!
Overall good experience! Special thanks to Ryan and his team for helping get a dangerously worn-out truck tyre replaced and me back on the road safely!
Excellent service!! I've brought my tri-axle in there numerous times with a flat they have me fixed up and gone within 30min or less ...guys out back are the best always going the extra mile friendly and professional !! Wouldn't go anywhere else
Been there twice and their staff are really kind and supportive.
My go to place for tires and yearly tire swaps. Fast service
I visited tire terminal to purchase tires for my freight liner. The salesman I dealt with, Jeff, was both knowledgable and attentive. Being a female trucker, I feel I was I treated with respect and dignity. Overall, a fantastic experience. I would recommend tire terminal to everyone.
Really good service and very honest people. Whether you need a truck tire or a car tire, buying from here is always a good decision. Special thanks to Kevin, Jeff and all team!
Needed to change my Winter tires to All season tires. Purchased brand new All season tires for a 2013 Chrysler 200. When my car was returned I noticed the original mental valve caps for the tire were replace with rubber valve caps. I checked my Winter tires the rubber valve caps are missing. THEY STOLE MY METAL VALE CAPS! In addition, they broke the Chrysler Car Wheel Centre Hub Cap on one of my wheels and did not bother to discuss it with me. I noticed it was sitting in the drink tray later that day. I called them about the the Hub cap and they brushed of the fact they broke claiming the car is 7 years old and therefore them breaking the cap is acceptable and when i called back about my missing metal valve caps they said a supervisor would contact me. I emailed a day later after no call back and still no response. Beautiful weather today so I rolled down my window and hear a funny sound coming from my tire. I check out the the sound and I found ... AN ALLEN KEY STUCK IN THE WHEEL! This is a negligent business!
Great services. I won't go any where to fix my tires.the only good place to do so is tires terminal with good price and labour fee.God bless you guys.
They helped me and at great prices
Imran and The Team took care of me as promised. Unbeatable service, quality and pricing. You can watch your car being worked on from the comfort of the clean and spacious waiting room. Highly recommend.
Great pricing and service for my winter wheels (Jan 2020)
Fast service
Not bad. Friendly service. But workers don't do proper job
The Tire Terminal is a large, well organized shop. Prices are competitive and service is second to none! They were very prompt with email replies, status updates and booking appointments. They set up two of my cars with winter tires and I'll definitely be back in the spring for summer wheel setups. A big thanks to Mike for all his help and friendly service!
Helpful courteous and fast group of people
Save money
GO TO TIRE WORLD INSTEAD!!!! Was told wait time is 2.5 hrs, been here 3 hrs and yet my car still sitting in the parking lot. Basiclly wasted all day waiting for service. I was told there's one car ahead of me, 3 other cars went in. Maybe there's a VIP pass i can get. Their excuse its busy season. Well if you know that, you should get more people on the floor! They got annoyed by me asking how much longer and i got kicked out the store with one worker threatening to fight me after work! Nice way to be greeted as a first time customer!!
Thanks when in the West end, it is by far the best tire shop.
After my review, Mr.Ryan contacted me , he fixed the flat tire Free Of Charge. And also issued me a new invoice to get my $70.00 rebate which I think I will get from the manufacturer eventually.. This way I got the remedy. After this rebate my purchase was the cheapest in the market from Tire Terminal.. Following was my old review. Horrible! Was there to buy Michelin and Tire Terminal tried their best to sell me Goodyear.They Installed Michelin next day inside out (with dates insides), without checking the tire pressure monitoring sensors(TPMS) , valves and stems. Visited them twice with the complaint and they didn't fixed it and even did not re torqued the nuts. I got these things fixed from Lexus free of charge when ordered wheel alignment to them(costed $129.99+Tax only) Tire Terminal quoted $148.00 plus tax for the wheel alignment alone. Even COSTCO double checks and resets TPMS and replaces Valves and Stems free of charge with many other free additional services. And if needed Costco service TMPS for $4.00 each only. Tire Terminal is very unprofessional place that pretends to be professional. Moreover Michelin rejected my $70.00 rebate and I think its because of this company is not present on Michelin website as their authorized dealer either. Costco that sells almost everything is way more professional in their Tire Services.
Got in for 10 o'clock am and lift at 3:40 pm I was told it would be an hour and half
Very professional
Was in and out in 30 mins for a alingment. Clean , modern shop with friendly knowledgeable staff . Will be back
Their website didn't show prices for the tires but it did offer an option to text with staff from the physical location. Staff responded promptly and recommended good tires for a good price. They were able to get the tires in within about 1 hour of leaving a deposit and installed them in about half hour. Good experience overall and will continiue to support this business in the future
Best tire shop around. Hands down
Very nice
Quick and reasonable prices for tire mount and balancing. They take walk ins which is convenient. I don't go anywhere else anymore.
I looked everywhere for specific all terrain tires that had great reviews. Everyone I contacted had them on backorder for 3 weeks and I admit I was caught with sub par tires for the early snowfall. I called tire terminal and they told me that could get it in 2 days, so I ordered them. The tires came the next day and I had them installed the day after on a walkin (early because they had the decency to let me know that people practically sit out front to claim a spot in line during the busy season). Driving in the city there were no issues at all, I havent tested the balancing on the highway yet, but I doubt ill see any issues. The staff were super friendly and accommodative, all while going on 12+hour shifts during the busy time of year. My experience with them was a true 5 star rating. I will definitely come back to these guys for my next set of tires, but next time I'll schedule way before November. Thanks so much for the help guys! Loving my tires! I will definitely be referring you to everyone I know who need some tires.
Great service
Good ,professional service .
Andrew was fantastic to work with! Will go back if need new tires. Thanks again
Great customer service!
Great people, great service, good pricing
Not bad for tires try to sell you some thing you dont need
Fast. Reliable and friendly service. Definitely recommend.
Long wait times! I had an appointment and had to wait 5 hours! The staff are nice till you start asking questions then they turn ice cold and rude. Just take time to read the other reviews to see how they will blow off your concerns. Not professional and not honest about wait times. Its just a waste of time to wait all day to save a few bucks.
Nice attention
Amazing service, and really knowledgeable, kind staff. Will only be coming here from now on.
This place can't be beat in terms of value, highly recommended!!
Wonderful place with amazing staff! They did an awesome job on my 2015 Nissan GTR with the new set of tire and wheel they put on it. Thanks Tire Terminal!
Great selection of tires at great prices.
Scheduled appointment helps a lot. Out in 45minutes.
Very good customer services.
No recommending they don't respect for customer
make an appointment before walking in ...but very good service
Excellent service. Excellent price. Highly recommended.
Great service
I like this place to change my car tires good prices nice people to bring a good service. 100%
Quick service, decent prices. The name says it all.
Love this place straight up answers good work .
Awesome
I give them 4 stars just for one tiny thing which could make huge difference. One of the tires was rather severely underinflated noticed when I got home. That shouldn't happen. But great service they work with you for the best price and delivery was faster then expected. So whole process with purchase and scheduling is 5 stars ! No doubt Service and installation is 3 stars that averages to 4. Just because under inflated tire could be potential hazard.
Great service Tire Terminal is the best
Very friendly and honest people! Not to mention best prices. ANDREW is the man
Awesome service and the staff is very professional. Eric is terrific and very easy to deal with. I have been back time and time, they explain your situation well, give you options and no pressure. Well done guys!
Recently purchased snow tires. Disappointed with service of front desk reps and technician. Not even 2 weeks after installation of tires, tire bursted on highway due to low pressure. Rep on phone was extremely rude and was trying to blame me for causing the burst. When i questioned how could tire burst due to low pressure, rep informed this is due to Michelin's quality of tire. After paying $300 for new tire, 2 days later tire reported low pressure. Had to use own road side assistance for tire pressure and CAA confirmed that tires recently installed were not checked properly for tire pressure which could have caused another burst and additional cost. Do not recommend this place for any one looking for tire change and peace of mind. Extremely unhelpful staff and poor service.
Replaced new all season tires for my Dodge Grand Caravan month and half ago spent almost $850.00 tires and alignment but just recently drove the car on the Highway first time after the change, at the speed of 110KM/hour can feel the vibration of one tire which was not balanced properly, I called them to for a quote on snow tires with rims which was going to be around $1400.00 which was reasonable and was ok to get them I told them about the issue I had with the previous balancing and requested them that when changing to my new snow tires, to please fix the issue with the balancing of the all season tire which I had replaced recently done. they said it was more than a month we cannot fix the problem, I was not told of the 30days guarantee, and not that I am complaining after a year its just reasonable amount of time, and I didn't know this problem until I drove it on the highway, also the attitude of the sales rep was not good all. Made me feel that they don't need my business, Well now I will go some where else, the way they talked to me as though they were the only one tire shop in the whole of GTA. They didn't care about the business I was about to give them, so please go to some one who really needs your business.
Excellent customer service. Efficient and friendly!
Yesterday, I lost a tire on the highway and needed new tires. I did a lot of research and when I phoned, a guy named Mike answered and was incredibly helpful in my search for tires. He had them in and ready for installation in less then 24 hrs, they are a great place to go and Mike is a really helpful, friendly CSR. I appreciate all the help received. Just note that the cost given doesn't include alignment on your new tires. I wasn't informed of this prior to purchase and it was a bit of a negative aspect to the company. Even then though the manager called to try and find a resolution for me. The team really cares about you. I would definitely come back.
Thanks Tire Terminal for so quick service. Mike DeSousa was very polite and helpful in getting my order for new tires and rims. He also gave me good suggestions for winter tires which saved me a lot of time and money.
Great price and service! Worth the drive to Dixie and Britannia esp for the breakfast at Sami’s!!!
Best choice, best price, quick service
Great place for all your tire and auto needs. Friendly staff, great selection and fantastic prices. Been going here for years and will continue to
They do good work
Best place to get tire service people do know what they doing. Eric also very helpful. Thanks guys
One of the nicest tire shops around, Adam had great customer service and helped me fix my flat tire in a matter of time. Thanks to the service guys as well fixing my car so fast and efficiently. Some issues finding tire I wanted because of stock but other than that great service.
Know about tires at reasonable prices
Very helpful service
Commercial trucks. Very quick, decent prices.
Real good service
Sold me a set of “NEW” tires which are: almost 6!!!!!!! Years old!!!!!! 3 were made in August if 2013 and the 4th one in 2015!!! It is 2019 now! Many manufacturers Recommend replacing tires after 5 years as beyond that tires are deemed UNSAFE so.... I was taken for “a ride”. “My fault”, bought the tires over the phone. Decide for yourself if you want to deal with such UNSCRUPULOUS establishment.....
Excellent Service by Competent Technicians and Extremely Friendly and Helpful Sales Representatives. Prices for Tires including taxes and insulation compared with Competitors was a substantial savings and well worth the drive. Sincer Thanks to Management and Staff. Respectfully, George Williams
Great service, nice and quick!
Great place for tires. Honest service and great people.
Always great service
I had to give one star cause it wouldn't let me give them no stars ! I bought winter tires from these people and they installed my winter tires which took 4 hour! When they installed my winters they place the wrong size bolt on my car cause they lost my original one. They replace the one lost bolt with anther one that was two size two big. They damaged my steel rim on my winters placing the wrong size bolt on my car! They also lost two of my wheel locks which was never mentioned to me at all! when i called the shop to explain to them what was found i spoke to a man name shawn! This man laughed and told me i had no idea what i was talking about me. When i asked to speak to the manger Shawn once again laughed and said " Nope you're not talking to him! Haha Ryan is in a meeting you're not talking to him !" Then Shawn hung up the phone on me before allowing me to leave my number for Ryan to call me about the problem !
First time visiting The Tire Terminal and I wholeheartedly recommend this place. Process was very straightforward, I booked an appointment through their website, they send you a confirmation with a quote, once they receive the tires (they have a huge inventory) they’ll text you to let you know when to drop by. The guys working there are very nice and help you out with any questions and maybe it was the time of the year (January) but I was in and out in 20 minutes. Best part was I saved $300 over the price at the dealer. Whohoo!
Excellent service and prices!
Affordable used tires for my car, cheaper than everyone else I have called. The place is clean, professional, and a good waiting area. There is no direct view of the garage BUT they have a monitor of various camera angles where you can see them servicing your vehicle. They have a large TV too, to watch... TV. They also offer WiFi and water. When I call on the phone, the person is very polite and cheerful. The frontline could be more welcoming but they are still very helpful and professional. For the price, I didn't expect the place to be of such caliber.
Fast and affordable
Very impressed. I don't usually write reviews but I was very happy with the service and impressed with the cost. I wasn't looking for the cheapest yet I feel like I got to save some cash and get everything completed to a high standard. I'll be back to buy and install winters in the fall.
I always buy tires here great place to deal with
Great stock for commercial
Got my winter tires great staff very friendly
Professional and on time
Good service
Very busy it is winter tire time! They are doing their best!!
Fall winter tired. Tk for additional inf
horrible place i want tire change i wait three hours than the want to charge me extra even though i told the guy only tire change for the second time. the guy took it off and than blamed it on me for not telling them not to make that service and i am going to put a note on your account not to be serviced again even thought i tried to explain that I did tell his guy not to make that service of course i made the mistake of swear at him after he did not let me finish explaining but hay they do not want my business that is fine that is their right but i was not gonna come back anyway here is for them losing 8 more cars to service truly horrible service specially the manager if i could give them zero stars i would here; here to servicing my tire at my favorite dealership and closer to my house with appointments to boot good luck to you tire terminal hope to never see your faces again
Great place for competitive pricing on all types of tires from passenger to commercial vehicles. Also Andrew, Adam, Josh and Trevor are great with customer service. I have been personally dealing with Tire Terminal for many years because of the professional curtesy. Highly recommended!
Professional and quick service. Variety of tire options to choose from.
Very nice professional people, great deals as well
Today (27 October, 2017) was my first visit to Tire Terminal. I went there to get a flat tire repaired. I am happy with the service I received. The staff were friendly and professional. Based on today's experience, I will come back next time.
Great prices and fast professional service. Always a great experience there
I went in for a nail in my tire today. They were very prompt and professional. It took them 20 min tops! My stressful discovery turned into an easy fix. Thank you for all your help. Very much appreciated.
Good service and a very fair price on tires/ installation. Was in and out in under an hour. Thank you.
Excellent service, Jeff in truck service always goes that extra mile to make sure I'm looked after and that's hard to find these days!!
I was in a month ago to get 4 winter tires and the steel rims as well. I spoke with a gentleman at the front desk named andrew. He was very thorough over the phone when I had questions about the different types of tires and even at the store he took the time to finalize everything without up selling. I was in and out in under hour. Clean installation they bagged my regular tires nicely and left them in the back seat and trunk along with a bag of bolts and nuts. When driving I don't hear any road noise at all after purchasing the mirage tire. Thank you andrew and the rest of the staff. I was in yesterday to buy those floor mats for 45 bucks great buy.
Excellent service
Attached the wrong size wheels on our vehicle and barely attached them. Gave us a lot of trouble and even after we ordered new ones that fit appropriately, they lost our order and then insulted us. Definitely the worst purchasing experience of my entire life.
Great service and price
Perfect place to get all your tires and variety of selection depends on your budget, and one best thing about this place that they never try to rip me off by saying things and rack my bill They will do what you asked to do and notice other problems and let you decide.
Great service! Very organized
Helpful and honest! Only place I'll take my car.
I’ve always had a good experience at the Tire Terminal. Every time I’ve gone to get my tires changed it’s done earlier than told which is good for someone who’s busy. Ive never had an issue with their service and the staff are very helpful.
Great prices. Better than Active Green & Ross. Great Service too.
Very informative
Great friendly service, with great prices
Great and Honest Service.
I needed a replacement tire but was afraid of being taken advantage of for pricing. I was really surprised and impressed with the service here. Very polite and professional. Imran and the guys made the whole process stress-free. They were even willing to come deliver the tire to the dealership. Thank you for making this easy! Would highly recommend.
Awesome place, was late for my appointment and stuck in DT traffic, the owner and Mike DeSousa helped out and were still able to accommodate close to closing!
Excellent service
Quality tire at a reasonable price. Nice people too.
Have been to several locations over the years in Brampton to get tires for several different pickup trucks - Tire Terminal wins for me....will be going back to them in future. Here is why: 1. These guys have a Great Website - current info, vehicle model selector is actually updated! 2. Fast personal response via Text Message with the exact info I had requested on pricing for multiple tire options. 3. Andrew from Tire Terminal stayed with the thread even through several additional follow up questions. 4. Professional and friendly staff 5. Service was very fast, and they have a very clean waiting room where you can watch your vehicle being serviced on CCTV 6. Pricing was among the lowest I researched in GTA Thanks to the staff for an excellent first experience - it won’t be the last and the extra drive was worth it by far! AD
This is the best place in town to get tires. I have been coming here for over 10 years. Superb customer service and prices.
The best in the business. I dealt with Andrew. Customer service is 5 stars. Highly recommended!
Love this place. Great price and fast service. Happy to give this guys business.
Excellent service, 100% better than Canadian Tire.
I got my winter tires here for the second time. Great tires, Great Service. I highly recommend this business if you are in the GTA and need tires. They are professionals.
After calling to another 100 places, this one had the best price. Im here right now and the service was great. They validated a warranty to a client while I was waiting. I will be back no problem.
Great help! Made me an exceptional deal & service. Shoutout to Andrew Murphy & Romnick Raymundo!
Quick service, good prices .
I went there to look into buying some winter tires. The gentleman that helped me was anything but helpful. He simply told me the brand names of the tires available in the size I needed and didn't even mention any specifics(make, model, advantages, disadvantages etc). I had to ask him to show me the tires and he sat in his chair and showed me each one by pointing them out on a tire rack beside him and told me the price. I couldn't even identify exactly which ones he was referring to. At that point I decided this would be a waste of time. When I go shopping for tires I want a place that actually seems like they want my business and would like to help me. Not sure how they sell anything there if this is how they do their business. How does a tire sales place expect to simply tell me the brands of tires available, give me the prices and expect me to buy anything when I know absolutely nothing about the product. Absolutely infuriating. I won't mention the salesperson's name because I understand everyone has bad days, but this whole experience was just plain awful.
Some may not like the "First Come First Served" policy. This is especially true for tire services during changeover season. Maintenance appointments are available for other work. To me, driving the distance from Oakville is well worth it. Economical service, friendly staff, very clean most of the time (tire change over season is different), comfy couches and cars plus reliable information
We have been using their services for over 5 years and they always been great and competitive rates. Looking forward to do more business with them.