You will see all the feddbacks of real people who purchased the products and services of OK Tire (Tires) in Borden area (Canada).
At present the business receives a rating of 4.4 out of 5 and that score was based on 23 reviews.
You may have noticed that it has an average rating is really good, and it is based on a very large number of reviews, so we can think that the evaluation is very accurate. If there are many people who bothered to rate when they are pleased with the business, is that it works.
As you know, we don't usually bother to set feddbacks when these are positive and we usually do it only if we've had a problem or incidence...
This Tires is included in the category of Auto repair shop.
Good service
Terrible front end lady... just mean and miserable. Bought tires last year now they say they are bald??!! I couldn’t be more disappointed with customer service. I’m more then willing to spend the money and have my truck running safe and sound. Spend your money somewhere else where they don’t abuse you when you walk in the door.
Great service
Excellent service... tires changed, oil changed. Clean, bright comfortable waiting area with washrooms, TV, internet and magazines to pass the time. Coffee and various teas available also.
Called 2 weeks ago for appt. Show up and said it was never booked. Took car in to get tires done. Car wouldn't start. Never bothered to call so we could correct. Wont be going again. Wasted my time
Friendly helpful. Went the extra mile . Lots of helpful information
Nice guys, good service, good prices and they always have hot coffee and cable TV on.
Friendly service. I brought my old car here cause I'm fussy about it and and I know I can trust Steve and the guys to be careful with my Mercury. I got some wide whites put on and it looks good. Thanks OK Tire and Steve .Julissa.
I like this place but plz book appointment it's busy place staff and owner very friendly
Great service
BOWLED OVER! I took my flat to get repaired on Tuesday afternoon. I had to steal away from work, but was told "no appointment needed with flats, we just try to get you in and out in about 45 minutes" so I went on my lunch hour. Unfortunately I was there for about an hour and a half. Not happy... but I get it (it's busy season; everyone's finally changing to summers after the freak April ice-storm!) ANYWAY, I drive out of my driveway to go to work this morning (Wednesday) and it's flat again!! I called OK Tire and they asked to bring it back so they can have another look. I call CAA and get a tow. (I'm now having to take time away from work yet again.) They said it's odd, but not unlikely that something punctured my tire between yesterday and today. (What?! REALLY?!) They said they do all kinds of tests and that it DEFINITELY was repaired yesterday. UGHHHH They gave me a lift to my work, which was a nice start. Then around 1PM, I got a call saying that "yep, for sure, something punctured it; it's clear as day. It's just bad luck." and I'm thinking oh great, how much is this gonna cost me now? Without missing a beat, he says "So I know this has been a big inconvenience, so we're covering the cost of the repair. Don't worry about that. And we're about 20 minutes away from dropping it off at your work." Wait... what? Yes. You read that right. What a pleasant surprise in this day and age that a company understands true customer service excellence and extends a helping hand. My husband's family has been going here for years and I'd recommend them to anyone! They really know the impact of reaching higher for their customers.
Always great service.
Good Service.
Patched my tire. Its been good.
Had a flat and they helped us immediately with a great deal. Thanks again
Excellent customer service, highly recommend them
Quick service and great staff
Best car service store in Calgary! Highly recommend!
Impeccable customer service! I have been coming here for quite some time and the staff always greets me by name and ready to take my vehicle in on time! Any issues I ever had (which has been rare) they get me in right away! I feel confident coming here, great prices and GREAT service. Customer service is a two way street, patience and kindness can make a world of difference in how someone treats you!
They have a professional team, always fast and efficient service! Thank you
Best place in town, will recommend to all friends and family
Very helpful
Wonderful service and great prices for oil change
Great staff and fast
Have always had fantastic service, prompt scheduling of appointments, very knowledgeable staff, great experience overall, would definitely take my business there in the future.
Ok Ture was fast , did a great job and did a free unspection of my car whilst doing ture change over .
Great customer service Ryan really know his tires and many other questions I had ask and as a woman I didn’t feel like he was talking down to me because I was asking all kinds of questions Thanks for all the great help you gave me Ryan
Didn't go there!
Professional service, extremely friendly staff, even saved me a trip back to my office by printing some documents for me. Definetly will always be my #1 choice for all tire related
A good group of mechanics operate this location. In addition to good advice and deals on tires, i get much of my vehicle service done here. They do oil changes, alignments, and more. Easy to deal with and honest advice makes this OK tire my local source for new rubber and reliable service.
Great service great prices no shady business practices. This is my now go to for all my vehicle maintenance needs.
Very prompt and friendly
Good experience
Really good affordable and quick service. My go to place for on and off tire seasonal change .
I was travelling from Ontario and the spark plugs and spark plug wires on cylinder 4 of my jetta seized and had it replaced by Ok tire chilliwack. At first I was skeptical because I have trust issues when mechanics deal with my german car as my past experiences was not good. I do all maintenance of my car including the spark plugs but because I was travelling I didn't bring any tools (my mistake). They changed the plugs and the wires and when I got to Vancouver the check engine light came on. I checked under the hood and the spark plug wire on cylinder 3 is leaking spark due to the damage of incorrect installation. Chilliwack is 1.5hrs away from Vancouver so I went to the 2 Ok tire branches in Vancouver. Both branches wouldn't fix my car until 2 days after as they said they are full and busy and ordering the parts would take days. I was frustrated because I was supposed to travel back to Ontario the next day. Instead of waiting for 2 more days for them to fix it, I decided to go to the VW dealer instead. The dealer changed the wires and did a complimentary all around check and topped up all fluids to make sure I am safe to travel across the country. Something Ok tire didn't do with the same price of the service. In short, I wouldn't recommend taking European cars to Ok tire unless you live in the area and is ok to keep coming back for issues on their work.
Long story short, got a flat tire which was unfix-able, they put on my spare, ordered a new tire, and I was back the next day. The employee over torqued one of my bolts and it was stuck till the point one of my studs broke in half and they started to blame a pre existing condition and charged me an extra 190$ to replace the stud and install my tire. Wouldn't recommend going here.
Awesome service from the staff at OK Tire. They helped me out immensely with a tire patch (after having been told by another shop I would have to replace the tire due to a screw). The staff were friendly, knowledgeable and worked quickly to get me on my way.
Great customer service! As a first time car owner, Keith walked me through everything I needed to know about Winter tires so that I actually understood the process. They even squeezed me into an earlier time slot despite a busy season of winter tires after I got a flat tire on my summer tires.
I was thrilled with my experience at the new OK Tire! Christian and his team are very knowledgeable and friendly. As someone who doesn't know much about vehicles, I was so pleased to know that my car was in capable hands and they weren't just trying to sell me things I didn't need. I would highly recommend them to anyone looking for quality, professional work at a quick turnaround time! I will be back again.
Best tire service business in town! Highly recommend!
Mark was very helpful and knows his customers.
I called around 8:30 to ask if they fixed tires as I had a nail in one of them, he said we can look at it and yes we fix them. Got there around 10 and out about 10:40. I was very happy with the service, the pricing and the speed.
Best service ever staff are amazing and accommodating to your needs at a last minute time frame was the best service and very caring, compassionate and non judgemental and very helpful and understanding great with kids very happy and friendly place to be especially if you are new here extremely helpful and great guidance kids enjoyed it there as well and felt very happy and content thank you for your understanding, care and compation, trust, honesty and equality and for your services at this difficult time also thank you for your honesty in your services for servicing my out of province vehicle! And thank you very much for the cleanliness means alot
Called and explained... called to check that I understood and made sure I was OK with the solution they had decided on... called to let me know it was ready... i was very pleased ????.
Was good service Got some winter tires and rims Reasonable prices
Fantastic place!. Place has style and knowledgeable staff. Always willing to go the extra mile to make sure their customers are happy.
Awesome team that goes above and beyond! Always willing to help a customer out no matter how much work it might be. Will always recommend!
Fixed my flat tire quickly without an appointment and at minimal cost.
Got my front tires replaced and balenced and they still shook pretty bad on the highway. Got it balenced at Kal Tire the next day and there was no more shake
Service as expected!
Always great service and work is done right.
Call short notice too replace worn out tire, I was impressed on how quickly they could take my car in to have us back on our road trip. Thank you so much!!
Great service, call back, friendly staff, quick, and well priced. They did an excellent job finding me tires and getting my car out. Thanks for your great team!
Well marked business. Clear where you are to go. Helpful staff. Went for a tire swap, and was told it'd be a couple hours wait, and there's no way to schedule it. For myself, I think I'll just buy 4 rims and change them myself.
Noticed a screw in one of the tires. I’m so grateful for the team for being able to squeeze me in between slots as a walk-in, although theyre fully booked for the day.
Very helpful. The staff treat me very well.
Good selection of tires & rims, knowledgeable staff..
Awesome service, friendly and knowledgeable people. They helped me after my engine died on the highway. They diagnosed the problem and got it done in 1 day. Highly recommended!
The crew here always goes above and beyond, whether for repairs or maintenance.
I was in and out in 25 minutes and everybody was kind and professional.
My experience was very bad. First off all it took 2 hrs to put tire back on bead,while i was only customer. Second off all run by father and son where fighting and swearing was going on with customer hearing everything. Don't take cgildren there it is rated PG. Need a babysitter to be there during work hours
I've always received great friendly service
Very helpful and good to deal with. They work hard to get the right tires for your needs.
Awesome staff, friendly service
Great price
Amazing service great hospitality very friendly
Great service and very quick
Amazing service, I dropped in to check on some tires, Rod thought the front end looked loose, so they popped it straight on the lift for me, the result ALL safe. I am so glad I started taking my truck there, good buy Ford!!
Honest, fair service for my late model vehicle. Potential customers need not worry of being ripped off.
Simple maintenance wheel alignment took THREE separate visits to correct. Won't ever go back, won't ever recommend them.
Nice, honest and knowledgeable people. Very comfortable to deal with.
Every time I have dealt with them the service has been great and the products as well. Popped in the other day for a tire repair and walked out with a zero dollar invoice! It doesn't get any better than that!
Super happy with the customer service, and was recommend the best tire for my budget. Will for sure be going back!
HIDDEN FEES!!! I was told 25 dollars a tire plus tax. I have been getting my tires changed every season for the last 5 years. I have gone to kal tire and Canadian tire Not ONCE have I been charged a corrosion removal for $20 I WAS NOT consulted and just charged at the end. I will NEVER GO BACK.
Awesome service! Quick and friendly, I would defiantly break down in Grande Prairie again! Thanks Guys!
The woman who works in the office Angie , is a very nasty person to deal with . They pretended to have a tire installer be a uhaul representivtivr when they had made error over error with uhaul reservations . Angie has no professionalism and should not deal with public . Ombudsman have been contacted and this representative of uhaul reported after 8 yes 8 calls of brutality and verbal accosting and hanging up all calls were recorded and further action is being taken .
I have used this place to purchase several tires and have used their tire repair service.
O.K. tire was better than ok. ????. Friendly staff who helped me put tires in my car.
If it hadnt been for them, I'd have messed my brand new car up. Grateful.
Fast and reliable service. Never gone anywhere else in 20 years and never will. Love these guys!!!
Great costomer service
Called the day of noticing that II had a nail in my tire and they took me in right away. 45 mins later I had a plug put in the tire and back on the road. This my second visit to them and they provided great service both times.
Always friendly, fast and accommodating. They have repaired my tires on several occasions.
I asked for my tires to be put into my truck that didn't happen. I had to get my tires re balanced somewhere else because I couldn't even drive with them the way they were. My rims were scratched too all hell afterwards.
Okay tire has been my go-to mechanic for many years in fort McMurray. They have done work on many vehicles I have had in the past. Always friendly service extremely fast service and never waiting for appointment times always accommodating to customers.
Owners are great. Always treated fair and honestly
Very helpful for getting the best deals for your tires.
Great place to get your vehicle worked on , tires they are quick , and they have diagnosed problems others have missed.Great place
Great service
While traveling through central Canada we experienced a breakdown near Grand Prairie, Alberta. We were towed to OK Tire Company on a Sunday afternoon and Monday morning I arrived at the shop to start the repair process. First thing you notice when entering the building is how neat and clean it is. The second and most important is the attitude of the people. You get an immediate sense that they care about you and providing service. Our problem was not major but it was frustrating as the parts were not readily available and could have causes a 9 day delay in our travel plans. They stuck with the problem, even modifying a part to make it work. I seldom give a five star rating to anyone but this group of people deserve five and more. Thanks OK Tire -you are great.
Friendly. Good service.
Absolutely great service, friendly faces, loaner vehicles, all around great company they even halepd me find smaller rims and tires to lower my bill.
Great service helpful staff I picked up a set of General grabber winter tires with studs best tires I've ever had on my truck !
When I was here getting some new tires I was greeted with friendly smiles and top notch service. They have a coffee machine you can drive some coffee into you while sitting on the nice ass couches and guess what. They give you the remote for the TV instead of forcing you to watch some garbage. Great stuff OK Tire. You are doing OK.
I'm quite new to the valley. Sometimes it takes time to find a garage you can trust to do what needs to be done. I've found that here. Professional, courteous and they went above and beyond to save me money and complete what was required . had a Japanese import in for it's inspection. No nonsense and timely. All my family car business now belongs to them.
Best experience I had, the staff were extremely knowable and professional. Keith is one of the best when it comes to be friendly and understanding. I would recommend them to anyone who asks
Better than OK in my books!
Great service, fair pricing.
Get everything in writing before your car goes up the hoist.
Friendly professional service from a great team of people. I am on an extended road trip (from far away), saw great online reviews, and pulled in for help. They gave me great option for replacing tires that badly needed replacement. Highly recommend this place!
I wanted to replace 12" tires on my small pop up trailer. They were the only shop (out of four that I tried) who were willing to help me and get what I was looking for (R12 radial trailer tires. Other shops all wanted to sell me R13 on rims since these small tires "are difficult to source" .) So yes, I'm pleased with the service I received.
I had a blown back blinker and they fixed it for me right away with minimal charge. Made my day!
Friendly helpful staff. They weren’t able to replace or fix my flat, but told me what I needed and where to go.
Fast, friendly service. My new go-to.
Very helpful . Awesome place.
Friendly, prompt & professional service.
The best tire place ever!!! Victor was awesome and very helpful!!! Love this place and will always come back!!! Workers are all polite. Go to OK TIRE in Etobicoke 5 star +++++ also awesome waiting area and coffee and a clean bathroom. You will not be disappointed trust me!!! Give them a try!
Good service
Great mechanic shop for all your auto repair and tire needs
Friendly, quick, great availability and pricing!
They know their stuff
I dropped my vehicle off to be serviced with no appointment and they were able to look at it fairly quickly. They also got me back on the road faster than I expected. Will definitely go with OK Tire for my next service.
Great service
Great shop. Honest, knowledgeable, and customer focused. 3 things you don't usually find at an auto repair or tire shop. Sean is amazing, and the guys who worked on my car were too. Very comfortable waiting area. It's not the cheapest place around, but you get what you pay for, and this OK Tire is worth what you pay - period.
What can I say that hasn't already been said about this shop? Shawn was amazing to deal with as a Service Writer. Above and beyond to ensure my vehicle was safe before I drove it off the lot. I've been through a few shops with my old jalopy (2003 car) and this one has met and exceeded all expectations. My Baby Blue and I will be back for her oil change in the next few months!
Great friendly service. Fast and inexpensive.
Rod and his staff are hard to beat.
Good service, but sketchy safety practices. Whoever's minivan this was probably doesn't appreciate the risk...
The best!!!!
nice crowd of people..refreshing for corner brook good experiences so far
Happy with the service here. Quick and efficient. Had new tires installed. They did the work faster than expected and to a good standard.
Treated ok but charged a lot to repair a flat...
very friendly and honest
If you want fast and honest service go here. I wouldn't go anywhere else to get my tires. Been going here for years. Pricing is more than fair and they are honest and quick. Highly recommended!
Great service friendly staff. Crew were very knowledgeable. They explain properly and work very efficiently. I always take my car there.
Again good guys , and free tire check and air
They were extremely fast and super friendly. Also really great price for getting my winter tires switched on.
Great service!!! Prices were very competitive...will recommend to family and friends!!
Decent prices. More critically though, honest service. Brought my truck here for some work that I didn't have time to do myself. They initially quoted me around $900 as they figured the problem was something other than what I thought it was. Called me back a half hour later to tell me we were both wrong and it was only going to be a $210 easy fix. Not often you see shops do that. Highly recommend.
Very helpful and professional. Stayed late just to get the tires on my Versa done so I could be safe on the road. Thank you to Sean and his crew!
Fast service and a good price. They can get you in for a tire change usually same day.
Awesome service.
Great service. Guys are pleasant professional and courteous.
Sean is the best at what he does. Great service and great pricing.
OK Tire in Willow Pt is our go-to for business and personal vehicles. You simply won’t find better people, value or Professionalism. We can count on them for consistently providing timely service in all aspects, not just tires. Try them out! Mark, Jason, Cathy & Gord, keep up the great work !
Amazing service. I forgot my lug nuts for a tire change, completely my fault, they were very nice and rescheduled my appointment and got me back in as soon as they could.
Very friendly and good prices .
Had a great experience at this place. They installed rim guards on my car this summer and did a great job. A week ago I had a tire replaced somewhere else and they ruined the rim guard in the process. I went back to OK tire and they fixed it for free!
Great People and Great Service! They fixed my car in no time when other service stores, dealerships refused to help when I needed an immediate fix.
My first OK Tire experience was great! They had exactly the tires I wanted, at the lowest price I could find in town. Installation was quick, service was professional, and I was provided with rebate forms and a GWP before I left. Tires are, for me anyways, a necessary investment, but an experience like this makes an expensive purchase a little less painful.
As a former diesel mechanic for OK Tire, I can say that it's been an absolute pleasure working for the Croft family. The staff are polite and competent. The owners really care about their customers. They have a great reputation in the area. Don't hesitate to bring your vehicle in.
Fast and affordable service! Edwin was incredibly helpful during a stressful time, and ensured my vehicle was finished quickly with a tight deadline. They even did a free tire rotation for me! Thanks, guys! I'll definitely be back in the future.
go for one thing had 1700 quote of all stuff that was just done. 3 hours we got back they said oh your truck good, however give a sec I'll double check. 1700 quote in 5 minutes. So why did my truck need to be there for 3 hours no thanks
First time going here and got an earful from the mechanic for having replaced a part on my car on my own. Never going here ever again, found another garage to go to.
Really helpful, practical and honest
Brittany is really helpful and understand your needs. I will give her 5 stars.
Great service I would recommend the family and friends
Honest an reliable
Great service and price. Use them whenever I need to.
Swift and fast service!
left me with no spare tire
This place is like it's was like it's name. Ok
Great service and awesome prices with things being done in a timely manner
Excellent customer service.
Very friendly and helpful even though they could not fix my problem.
New owner last two years. I believe he’s in the game of up charging customers. I was quoted by his staff a week ago for rear break work about $550. I book the job for today. I get a call from the new owner that the price is now $1100. I immediately stopped his work and went to pick up my van. Took my van to another mechanic where he sowed my fresh hammer marks on my rotors! So now these must be replaced. I went back to the owner of OK Tire and showed him what his mechanics did today. He flat out denied it. So you book a customer for a reasonably priced brake job, let them drop it off the night before and in the morning quote them with an over inflated price. Nine times out of 10 people are just going to take it but this time they run into a problem. I believe he’s in the business of grabbing a few extra dollars out of people‘s pockets when they’re not looking. Seems quite typical of these kind of “new owners“ do not I repeat do not take your vehicle to OK tire and Burnaby. The old owners were great and had good reviews but this new guy is a real sleaze and doesn’t care about quality of work or customers wallets. Stay clear away there’s plenty of other reliable reasonable mechanics out there.
Brought in tires for my rims the next day.
Booked an appointment. Told it would take 1.25 hours. Took over 2.5 hours. No explanation. No apology. Just be straight with people if you cannot run on time.
Tried to get some rims put on my truck from here, staff was rude, didn’t have the slightest care for my business. Front desk lady is miserable, Wanted to charge me 350 for the rim swap when other tire shops offered me half the price. Save the head ache, go to Kal tire.
Great, friendly, and quick service!
Great Service!
Great service, fast and friendly.
i .A TOP NOTCH CUSTOMER SERVICE FROM MINUTE ONE STEPPING INTO OK OFFICE. YOUR SERVICE ADVISOR ORVILLE REVIDAD WAS DEALING WITH A FEW CUSTOMERS AHEAD OF ME, PHONE RINGING ETC, HE FIT ME IN RIGHT AWAY TO CHANGE MY TOYOTA TIRES. FRIENDLY, EFFICIENT, TIMELY MANNER, ABOVE AND BEYOND CUSTOMER CARE FROM YOUR GREAT ASSET-ORVILLE.I am now a retired Hotel Manager and let me tell you this nice industry professional deserves more than a good handshake, Thank you Orville I will be back and will highly recommend this place to my many friends in Fort Mac.
The staff were quick and courteous, they had us in and out in no time.
Very good customer service, friendly and welcoming.
Broke my lugnuts and charged me for it, didnt fill one of the two tires. Charged over 90$to patch one tire. Avoid this place like the plague
Awesome staff to work with to get tire issues dealt with. Highly recommend to anyone looking for tire service or CVIPS
Service, communication, promptness.
Classic trying sell parts and services you don’t need yet or need to be changed at all. Avoid at all costs.
Great place! Great Service!
I've been bringing my car here for years, they do quality work and are honest which can be difficult to find in this industry.
Jason and the staff here treated us really well. We had a problem with our sensors in our tires after installation but they absolutely took care of the problem. I would recommend getting work done here. Thanks you guys!!!
I called last minute for an appointment. The staff was friendly, and fit me in, as I was travelling to Grande Prairie. The shop is clean. Staff is friendly, I explained where I drive and tires were chosen for me. We hunt lots and I don't like getting stuck in mud or snow. I'm very happy with the tires! Tried them out in a Feild today, no problems! They have our business, I don't mind a 3 hr drive for quality workmanship.
Got a set of winter tires from this Ok tire, was impressed with how quickly they were able to finish the job. Would definitely recommend to anyone who needs new tires.
Helpful and friendly
I can’t even say enough good things about the service Jeff and the rest of the staff at this location provided me. I am blown away! Their knowledge, kindness and extremely informative service review was everything I could have asked for. Ladies, they explain everything in detail!!! (With pictures ????????????????♀️) Jeff is your man!! He’s THE MAN!!
Great service. Fast and really polite. Thank you!
Always up-front and honest from the get-go. Very reasonable prices but most importantly, when they say the job is done, it is done. Period.
it was a ok tire
My cars runs perfect after leaving owner is great honest mechanics great prices
From tires to tail pipes, these guys take GREAT care of our vehicles and their customer service is as good as their work. HIGHLY recommend, we don't take out vehicles anywhere else!! Mark and Jason are awesome!
My boss swears by them.
I came from out of town to get my tires changed they got me in right away and they were very decent price and they even save me on some other stuff another mechanic didn't tell me about thank you guys
I had a wonderful experience here, getting my winter tires put on! They were welcoming and easy to talk to! And bonus their coffee in the customer lounge was good!
Bill Gray and his staff are top notch! Purchased some great tires at a fantastic price from these guys. Highly recommend.
Great service, the team there knows their stuff. I bring my car there for every oil change.
Hands down the best mechanic in the city!! They always remember your name and treat you like family :) I have searched high and low for reliable mechanic all across the city and NOBODY can come close to this team of professionals. Its such a relief to find a mechanic that is honest and looks out for your best interest. They never over charge and are always searching for the best deal for my budget. Way to go guys always a job very well done.
I usually dont take the time to write these however I had to take the time to do this. The owner Steven helped me out tremendously when I had a flat on my main tire and a flat on my spare as well. The tires needed were very hard to kind and he did everything possible to get me back on the road. He managed to find me a tire to fit my spare which was great, amazing service and fair price. Would be nice if all tire companies were like this!
Stopped in to ok tires after my tire pressure light went off and I was in a hurry to get to a meeting and didn't have a tire pressure gauge. Brady checked all four tires and topped up the low tire and made sure all my other tires were at the right PSI before sending me on my way. Beyond thankful for the courteous service while in a rush . Will be back for sure!
Locality owned tire shop, great service and good advice.
It's true what they say- you get what you pay for these days, good service is golden! such helpful, friendly people. you have a customer for life :) - a tip from me to you, stop wasting your time searching for a good place to take your vehicle, call them, get booked in and you wont be dissapointed.
Worst customer support in brandon. Took my vehicle in to have winter tires put on the rim. Took them 3 days to do it as they did not have a red seal approved mechanic on shift. Striped my lug nuts and only took half an hour labour off the bill price. DO NOT RECOMMEND ANY WORK FROM THEM. BEWARE!
To change the brake pads which is essentially an hour job takes them almost 2 hours bring the cost of everything up to almost $500 for a job that cost $200-$300 max to do Edit: Be thankful I gave it two stars ????
Although the mechanics were nice and pleasant to talk to on the phone, in general there needs to be more organization with this business. From the start of trying to find a spot there were absolutely no parking stalls. When I finally got there I phoned to let them know I parked across the street which parking is not allowed and they told me they just park in front of their garage with other cars in them. The lady at the front desk did not look like she knew what she was doing in fact I was wondering why she was even hired there, there is a lack of professionalism and communication as she seemed awkward working in the front desk. I came to my appointment 5 minutes early and they were late by 20 minutes. Update* Because of what they quoted me ($1300) and saying I had to replace a upper intake manifold for my SUV and said it was going to be a big job I thought I would rather have the vehicle fixed in Parkville closer to my home. After getting it inspected and fixed at the okay Tire in Parksville they said it wasn't the upper intake manifold but a spring that needed to be replaced and tighten... Total was $388, I feel like I could have been ripped off if I continued with the work in the Courtenay Okay Tire.
The wholesale staff here are top notch. They go above and beyond for their customers, and they really know their stuff. Do not hesitate to contact them for your needs.
I'm going here for years friendly people great service
They were quick and got our tires on just before the snow came thanks guys
Dodgy. Masters of Making It Sound Good when it comes to making up problems that do not exist. Parts are way over-priced/over quoted. They will charge you for "Gravy Work" which means billing the customer for more time than a repair job actually takes. Let Christian give you a detailed quote on the labor (time it will take to install parts) along with a price quote on the exact parts needed . Then take your vehicle to get a second and even a third opinion on what Christian quoted you. There is a very good chance he will be up to no good as we have found on numerous occasions. Also visit vehicle parts stores like Parts Source and get a quote on the parts needed and compare them with Christians parts price quote. IF you trust these guys they will take advantage of you.
Definitely one of the best places in the area for your automotive needs. They're a full service mechanic shop, licensed provincial vehicle inspector, and a full service tire shop. There's a coffee shop on the same block if your appointment is short and a large mall at the end of the street if your repair might take longer. Also accessible by a large number of bus routes.
Even during their busy season they got me in right away, patched my tire and have hot coffee in crosswords to do. Even though I know it was an inconvenience they never made me feel like I was. Fantastic service.
I walked in needing my signal light fixed and they helped me immediately. They had it fixed within 10 minutes and I was on my way! So kind, experienced and affordable! Very impressed!
Very accomodating, professional, friendly, fast and excelent service.
Very helpful and friendly!
I drive old cars. Ok Tire helps me keep them running. Good service, honest mechanics. I recommend Ok Tire to friends.
Professional, respectful, and great customer service
Sean and his team at OK tire provide wonderful customer service, even to more demanding customers like myself. I bring two high end vehicles to them and I trust they are in good hands. Highly recommended.
I had a wonderful experience at OK TIRE in Burnaby. Edwin and his team did a fantastic job with my car. First time adding on alloygator around my rims and didn't take much time either. I would come back and recommend other people to visit this location. THANK YOU!!!
Great fast service. Thanks!
Had 4 new Toyo at2 installed on my vehicle great and friendly service and had me done in under 1 hour at the right price. Thank you so much.
Isolated mechanical issues quickly...proved knowledge of car problems in performance that 2 other outlets missed.
Very professional work. Take the customers as friends. Really like this store.
Changed my tires . Quick .. efficient and all at an amazing price ..
Awful service, overpriced. Wrote off my tires with no justifiable reason behind it. There's a reason they're called OK tire.
It was okay service. After I paid I asked if they check lights. They said yes. Then told them I have 2 bulbs out. So they didnt. Keith did say thank you for the feedback. But thought they would try or attempt to look at them. But they didnt.
I have been going there for years and multiple cars. They do excellent, Professional work, and I highly recommend Tony and the guys at OK Tire Etobicoke. You will not find a better shop anywhere in southern Ontario!
Honest work, no problems, fair price.
JL and Ang are Wonderful! I feel Very comfortable taking my vehicle there and knowing that I would never be charged for unnecessary work to be done.
I just don't go Anywhere else .. period
Got my winter tires changed...it was quick & staff was really friendly! I would totally recommend to anyone who’s looking for great auto maintenance.
Parking here is a bit slim, but otherwise, as long as you make an appointment, the staff here are very accommodating. Avoid Canadian Tire if at all possible. I had a much better experience here.
Mark, Jason and the rest always provide friendly and excellent service!
Guy was really nice. Booked around 9am for 2pm tire repair really quick, did it in 20 mins and reasonable price. I would come here for repairs/service as there is no hassle.
They fixed my tire for free and with a smile, 2 smiles actually. Do me a favour and buy your next set of tires from them!
I have dealt with this company for 25 years. They have always been fair. Their pricing is competitive & in my opinion, their service is unbeatable.
The best place for tires in Campbell River. I shopped around quite a bit looking for the best deal that I could find and I stopped shopping when I called OK Tire. Great all in price for four excellent quality tires and I’ll be a repeat customer for sure. This shop is very busy and it’s not hard to figure out why.
Fast and good customer service !
Happy with their service
Great service!
Very helpful.
They're competent. They're polite. The prices are reasonable. Why go anywhere else? I have had so many bad experiences getting tire service since I bought my Range Rover Evoque. The dealer is too expensive so I have to go elsewhere. I have tried several vendors for basic tire services and I have had all manner of hassles from people who didn't understand tire pressure monitors to rudeness and scams. Finally I found someone I can trust. Thanks Ok Tire!
Friendly staff, free coffee and can charge your Mobile.
Smart friendly and a crew that works for you not the dollar! They care about you for safety and your satisfaction. Very happy. Thank you Crew!
Nice, friendly place. Gave me a great recommendation for new tires. Really pleased with them.
Good professional and honest service.
Very reasonable cost and repair work is done with quality parts. Never had any issues with the shop or the manager or staff.
These guys got me at the end of their day and fixed my slow leaking tire for a great price! Thanks y’all!
I really appreciate the honest and amazing work they do here. Shawn and Tony are really knowledgeable in servicing cars. Thanks Anders
Great friendly service and fast oil changes ????
Great service, knowledgeable staff, good prices. Definitely my go to garage
24 dollars to remove a check engine light.....kal tire would have done it for free if I had known. Go to kal tire before going here.....
I've been going to grays auto since I moved to Nova Scotia and found a nail in my tire! Not only did they treat me so kindly even when I was visibly upset, they explain all of my car's issues or needs clearly and precisely! Everyone is so friendly and I always get a wave or two! I highly recommend to anyone that wants good and timely service, fair prices, and friendly advice!
Great quality service from Edwin and his team!
Staff really cares about their clients
Amazing people, professionals, my best experience on a tire shop hands down. Highly recommend this place.
Great experience. Great team!
Promptly answered my questions about services i wss seeking.
Called to see how much a tire bead replacement would run, says $40 a tire. I asked why so expensive when other company’s do it for $20/tire? Says “Well we do it properly” wait what..? OVERPRICED SERVICE! Would not recommend anyone go.
Went in for alignment, ended up telling me they needed a ball joint before alignment. $200 turned into $800. They banged up the control arm clevis taking the ball joint out, The vehicle still veers to one side even after going back a second time. Could have done better in my driveway with a cple Jack's and some string. Won't be returning.
Bell
Everyone was friendly and welcoming
Solid customer service, and reasonable prices.
I had a faulty wiper blade that kept coming off during use as the adapter provided was not seating correctly into the wiper arm. The guys at the shop helped to fix the issue without resorting to buying a new blade (as these were brand new) and sent me off with safe, functioning wipers. These gents were kind and efficient, and I will certainly be going there again next time I need work done on the truck :)
Was fine. They provided me with a shuttle to get back home which was convient.
Great staff. Always been a pleasure to deal with
I drove here from toronto for 2 hours in rush hour left my job 2 hours earlier and came here to buy the owners bike that we agreed a price on . I get here he basically tells me someone came gave him more money and now I need to pay him 1000 dollars more what a joke. and he gave me 40 dollars (not bad of him actually ) . I wasted so much time and 40 dollar doesn't even cover my trip or the hours I missed at work . Make sure if you have an appointment he doesn't take someone that payed him more than you and tells you to beat it cuz they paid more . This is why I never deal with people on kijiji from now on . This is the kind of things you end up with.
Owner Ryan was extremely rude. Made me load tires in the car myself. Plus my vehicle smelled like cigarette when I picked it up. Horrible better you go to bramalea tire down the street.
This is the only place in chilliwack I will send people for their tires or alignment. Matthew and his staff are incredible. They go above what you expect for customer service. Thanks for helping me get on my way back North!
I had gone there for wheel alignment, checked my tire condition & told me it was not possible to align with worn out tires & did not charge me anything. Found them quiet upfront & fair.
Good tire shop!
Good service for a good price. Driving on the snow is now a pleasure.
Literally a life saver! They squeezed me in last minute because someone cancelled. Great customer service, honest prices! I was very thankful for their service in the midst of crazy winter weather!
Very helpful..boosted our car just around the corner from the shop..no charge!!
Rushed back to town from work to make it there before 6, guy at the desk stared at his phone for 10 minutes without serving me then looked up and told me it was 6:00 they were closed so I would have to come back in the morning.
Friendly, courteous staff, great service, fair pricing, and extra attention to a tight rim job
Excellent service, Samantha was so fun to talk to and the mechanic that fixed my A/C was awesome, it’s super nice and cold now and done in record time. The price was excellent I’m so happy!????????
Great service. Fast and professional. Will use again but only giving four stars because they book a couple weeks out but again worth the wait if possible. John was very helpful and went over alternative options with me for my vehicle which has non-standard tires sizes so he really had to work to find tire sizes and options for my truck.
Ok service, expensive
I have been bringing my vehicles to ok tire for years. Great customer service and quality work.
They explain things very thoroughly and don't push unecessary work on you. Awesome
Quick and good service
Walked in to have a tire repaired. 10 minute wait to get into bay. 30 mins later on the road. These people always give great service
Went to OK Tire for an out of province check. They were prompt, friendly, and was able to fit us in quickly. Forgot to bring the wheel nut lock with me, and they drove us back home to retrieve the lock. Service was quick, and we passed the check without any issues! Price was also very reasonable compared to the quotes we received from other places.
I don't recommend for mechanical works. Overall it's okay
Quick, friendly service. Clean waiting area, welcoming and sound insulated from the shop. Staff were very polite, work flowed smoothly.
Great people and staff, it can take awhile waiting but its worth it.
Even though Christian is somewhat friendly, Christian and the boys I don't think know how to do an alignment. I brought my car there twice and the steering wheel is not straight. That means I wasted time twice doing the exact same thing, and it still didn't fix the issue and that's just really peeves me off
Best place to buy tires and truck accessories. Great advice and good prices.
Good service with fair pricing. Mark and the crew are professional and know what they're doing. Had a vehicle requiring work for Provincial Registration and it was done super quickly. They were even able to make solid recommendations for services they were unable to provide (Windshield replacement). If you're in Campbell River and your vehicle needs some love, go see the crew at OK Tire. Thanks to Gordon for great work. ????
Great place to get tires, wheels and all your mechanical needs done. That's right it's a full mechanical shop. I had no idea and they are awesome.
Took my 2009 Fj cruiser to this location for an axel seal repair and brake pads/rotor. Techs didn't tighten the caliper bolts resulting in one bolt falling out and the other with 2-3 threads left holding it on. Given the safety sensitive nature of break repair one would think the techs would double/triple check their work. Guess not. I will never have my vehicle serviced at an OK tire nor would I recommend anyone else.
Had some exhaust work done today and as. Usual it was above and beyond.From the staff up front to the guys doing the work Definitely recommend these guys Thanks????
Awesome customer experience and competitive prices
Great place to get your new tires. Great price awesome selection. Many finance options. Including interest free Canex plans. Fast service. Nice waiting room with TV and fresh coffee.
Called in this morning for a quick tire swap. The person on the phone was very friendly and was quick to accommodate my appointment time. I showed up a 1/2 early for my appointment Keith Clarke was great to deal with. Even tho I was early they had me out before even my appointment time. Great job boys!! Thank you
Great and fair service! Would definitely recommend OK tire. I took my car in and basically told them what needed to be replaced. The issue ended up being much more minor, so they fixed it quickly and didn't even charge me. Great business!
I just sent my car there to check the breaking system. They are gonna charge me $1700+ for changing the pads, rotor, and a few other parts. It only costs me $700 at another auto repair store. But the most ridiculous is when I told them I decided to get my car repair at another place, they said BY LAW they cannot let me drive my car away anyway. I know it is not safe to drive my car in that condition, but as they said I have no right to drive it !? And after asking my friend, I decided to drive it anyway with signing claim which means I am willing to take full responsibility. But after I got there they just let me drive anyway. What?? This is not what you say in phone ! I cannot help to doubt that they say so only because they wanna get this unfair business from me. STAY AWAY FROM this store
Terrible mechanics, never solve the issues with your car
I had a coupon for my next service at their garage, and for some odd reason, I believe they would honor it. They did not. The service was OK, there is no above and beyond. I will not return.
Great service
Friendly and professional, helpful and efficient. They answered my questions and explained things on the phone and I was able to get my car in quick and it was done within 45-50 minutes. I needed new tires installed and I’m glad I had seen so many people recommend OK tire or I likely would have went elsewhere.
Very timely service, best prices around on Toyos
I visited OK tire on Kempt road on June 22nd to swap into my new all seasons. I am a mini driver, so when I dropped off my car in the morning I was sure to show the advisor how to take apart the fob and reveal the key (used on the glove box). I had originally intended to store my winters at their location. 2 hours after drop off I received a call saying the company could not find my tire lock. I tried to explain to them that I had been a client for a few years, and their company had placed the lock in a highlighter yellow bag at my previous visit. After offering so solution, and assuring me that all areas of my vehicle had been searched, advisor J said I would have to take my car to mini, as only the dealership could change my tires... I was forced to leave work to come retrieve my car. Upon arrival, I checked the glove box of my car, and right on top of my registration was the highlighter yellow bag. No one had even opened up the glove box. When I inquired why, the technician said he did not know how to open the glove box/fob key. His advisor colleague did not relay the message, and she had even assured me that the glove box had been checked & had no tire lock. When I went into the storefront to assure the advisors that the key had been found, I was told "ok!". Zero apology for any of what was entirely their miscommunication, causing me to leave work. I phoned back about 30 minutes later, deciding I'd prefer not to store my winter tires at OK. After I thanked the advisor following my request change, she did not say thank you or good bye, and she abruptly hung up. I later received a random text from an unknown number a few hours later saying, "car ready for pick up". This number was completely unrelated to the previous number that had sent me ok tire texts. When I arrived to pick up the car, the advisor did acknowledge their mis-step, and offered me 25$ off my service (which does not even bring OK tires prices to being comparable to other service providers). I must acknowledge that this advisor listened genuinely as I calmly relayed my grievances. Fast forward to today (48 hours later), a quality check provider left me a voicemail. When I called the same number back, I was told there was no direct line to contact the manager/individual performing the QC. The advisor said she could take note of my feedback herself (please note this was the same advisor I spoke to on the phone 2 days prior). I told the advisor I would skip on the feedback as I could not ensure it would be relayed. Hence, I am posting my experience here. I will only avoid OK and advise friends to do the same. The fact that I paid a premium to receive this service, and then have feedback disregarded was unfortunate. I highly recommend Coast Tires, 3 mins down the road. They are far more professional, and offered outstanding service at a far superior rate. They were polite, and greeted me with a warm smile. I dropped off my tires with coast right after leaving OK tire. I hope this experience gets relayed to management, who can address a serious issue on their front end.
it's ok
Great prices, Sean always has what you need,pleasant proffesional service,he goes the extra mile to make sure the needs for your vehicle are done right.
Really nice guys (and gals) they know who I am and I feel like they go above and beyond to help me and my company. We work on oil field deadlines and they always get what I need done on time and done right.
Great staff Didn't have tire needed in stock But took the time to help find 1 in town
Friendly helpful staff.
Great service, great advice.
Great service and staff!
Great people! Very helpful!
Will match competitors prices.
Great service
Clear and concise accurate estimates. Will return no questions
Good customer service and honest
Super friendly and helpful service by Trish! Very impressed and would highly recommend.
Good service
Excellent professional service
Best place on earth for all tire service. Friendly and reliable, extremely professional and the price is always right!
Professional with many years experience.
Great people! We always get our propane here.
Very nice, friendly and experienced. Had a flat tire, so I thought I would give this place a try. The service is really good. I was in and out within a few minutes. One affordable place!
Great service from everyone at this shop! So glad i chose this location to get my winter tires put on and my car fixed. My brakes were making a terrible grinding sound...They were metal on metal and now they are running 100% thanks to the folks at ok tire kempt road. Great prices would recommend this location to anyone in the HRM.
Quick and helpful
Great help and fast service. Highly recommended. Thanks John.
Great job on an install. Fast, friendly and good at what they do for sure..
Got my tire changed. Told me to come whenever and they'd do it. Was great
Incresibly dedicated staff. For wheels thwy are my go to
Great people to deal with. Our team at Starcrete disposal are very happy with there service.
Great service and good prices. You can count on these guys for your tire needs. They also specialize on off-road tires!
Incredible service, the guys were amazing, really helpful, honest and very knowledgeable. They helped us out totally and 100% recommend them. Totally awesome!!!
Good and honest people.
Great and friendly service! They were able to squeeze in an appointment for me to put on new summer tires. Highly recommend!
tires and rims done and installed thanks
Look everywhere else then go here for the best price and good service.
No hesitations to talk to the owner at anytime! Friendly and approachable... Go and try! Mechanics are polite and honest as well!
Overall, service was speedy and my tires were balanced perfectly. A little work could be used on customer service, for words could be misunderstood and taken the wrong way. I would recommend ok tire to anybody that needs work done.Also , I would like to thank the manager, Devon Reid for is professional advice, job will done .
Excellent service.
Great guys. Quick easy and they know what they are doing.
Great, friendly and knowledgeable service advisors.
Very accommodating,friendly and professional.
Great guys. Great prices. Got me in quick.
I wasn't sure what to expect, but I was pleasantly surprised as to how fast they got my tires changed. They do all aspects of vehicle maintanence. Very impressive, They even had a great play area for my 5yr old.
Murray's has always been our go-to shop since we started our business in 2016! Thanks for your great work always!
I was able to get 2 tires repaired which were leaking air without an appointment, was in and out within a half an hour with reasonable prices.
Great service.
Paid them to service my rear brakes. Had a mechanic friend check them out a month later because they were squeaking and found out the service was never done. Owner got pissed off with me when I questioned their business practices because "they had to make a profit." I'm never going here again. The military discount is useless if they are going to overcharge for bullshit work and poor integrity. Stay away from Ok tire if you love your car and your wallet.
Great service
Good job guys.
Excellent place to deal with! I'll be back!
I have been going to OK Tire for a couple of years for repairs and have found the staff to be fantastic. Brian / Darrel / John, have always been there. Yesterday going hunting i noticed a low tire on my truck thought i was not going to get out. But i stopped in and explained what was going on and they had an opening and got my tire repair done and away i went can't get better than that. Dannie Campbell
Got me in fast, diagnosed problem, had trouble finding replacement part but we located unfortunately did not fix problem but was offered alternative possible cause..friendly staff
They do not over charge. They are fair and reliable!
Purchased a new trailer hitch and they installed it and did a great job coming back for new tires soon
it's ok
Hats off to Brookside service center for exemplary vehicle repairs and maintenance that we've received. I have been mechanically inclined all my life and it's very hard to find such good service at a reasonable price. The front counter staff and mechanics are very knowledgeable get you back on the road in a the timely manner!
Had been shopping around for new tires for months. Finally decided it was almost October and needed to get on it. Came across OK Tire well googling a specific tire. I called to get a install quote and the gentleman that answered the phone was so nice and patient with me. This is the second time I've ever had to buy tires. They got me in super quickly as well. So major points for that lol. On appointment day the staff was polite and answered my questions. They were quick about the replacement and getting my Buick road ready for winter. Highly recommend.
I went there to fix my brake for ford fusion, the brake paddle was going to the floor and they ended up bleeding the brakes after “the inspection ”. The issue didn’t resolve so they were like you should reach out to previous repair shop and Calipers could faulty. I went to ford dealership and issue was totally different with my HCU unit. I paid for the service which didn’t even resolve my issue
Got some Toyo Celcius from them. Very nice tire. Excellent service. Very affordable.
Great service quick fast knowledgable staff highly recommend them
I would say a bad experience. I had gotten my tires changed to winter tires from them. My expectations were that they will do their job properly, but may be that was an incorrect one. They didnt even check my tire pressure and fill it . Within a few kilometers my tires reported low pressure. Also when checked found out that one of the tire's pressure valve was damaged and the air was leaking. Trusting them after changing tires, I was on an outstation trip the next day and it was a huge pain getting the valve replaced. I am never gonna go to this place where not even basic checks are done. Updating the comment for the owner's reply: if u had tried to fill up the air on my tires while changing, you would have noticed the leak as it was in the valve. But u guys didnt even fill up the tires or check the tire pressures while replacing. Simply this is laziness by your car mechanic.
Good price and knowledgeable staff. Quick and experienced service as well. ???? best price in town to fix a flat as well and I won't go anywhere else as long as that remains true.
I was very impressed with the level of professionalism and service. The shop appeared busy, but fit us in on our schedule and seemed to have well trained staff and many systems in place to make sure quality was maintained. I left very impressed.
I deal with OK Tire mostly for tires. I buy my new winters and summer tires there when I need them. I go basically twice a year to get my winters on/off. They offer a very convenient service to store my tires there. I call ahead and book my appointments so that when I get there, my car can get done quickly even when they are massively busy (they are usually very busy which talks about how great their service reputation is). When I need the brakes or alignment/suspension serviced, I get them to work on it because I really do trust their judgement - they are not just trying to up-charge me like other shops tend to do. I tend to do the service they recommend because they explain it to me and give me their opinion on whether it should be done at that time or not. I definitely recommend this location and its team to anyone that needs honest and over-the-top service. They really value their relationships with their customers. In fact I go out of my way to get my service there - it takes me 30 minutes each way to get there - that is how great I think their service is!
They been so ignorant... not recommended!
These guys are great! Professional and know what they are doing. Very quick and accommodating but honest and upfront ! Keep up the great work yawl!
Service was fast and efficient. Tires are well priced.
Early July I took my car for an inspection. They called back fairly fast and told me to replace one wheel bearing for a 2007 Yaris without ABS would cost me 800+tax including the inspection and shining up my front lights. Needless to say that is outrageous because I got it fixed for 150 dollars at another place. The guy also said that the wheelbearing that they failed me for shouldn't have even failed. The fact they tried to rip me off that much is disgusting. So after having it fixed we took it back to get inspected. When my partner went to pick it up he told me the guy didn't look happy and was not friendly what so ever. Evidently trying to rip me off. I got other quotes from other garages and not even close to what they tried to charge me. Will not be taking my business back here.
Every time I go I am greeted like a friend, given great advice even if it does not generate revenue for the store. I have been using OK tire Courtenay since 2013 and have come to rely on their opinions on all my mechanical needs, car purchase inspections and advice. They have never steered me wrong. Thank you Dave and team!
The best service, quick and very knowledgeable.
We blew a tire on our boat trailer and within 15 minutes of calling they had the tyres ready for us and they were changed within 20 minutes. Great service!
Excellent service. Quick
I had a flat tire and found one of the lug nuts was stripped so I couldn't take it off to put on the spare. On a Saturday morning, I was able to roll into the shop having filled the tire with a can of tire sealant. It was quickly fixed and was soon back on the road.
Always the best.Thats why we continue to get service there
Good service. I went to have my tire plug due to a screw stuck in my rear tire. Took me in without appointment. Thank guy.
Paul, Glenn and Audrey are always outstanding to deal with. The guys in the shop do great work and the front desk always explains what is needed to be done in detail. Friendly staff, great mechanics and competitive prices. What more can you ask for in a shop! Thanks everyone at OK TIRE!
OWNERS Care are receptive and do follow-up, very pleased
Absolutely amazing service and got me in Quick!
Very poor service .. waited for a while in the office and I had to go out the office to see someone that said to me what do you need.. set me off from the beginning.
The Service I received could not better. My compliments to the entire staff. Thank you so much
One of the best in town, got best rate for Bridgestone blizak DM-V2 in 19 inch , great service by boys at shop doe installation , will definitely recommend them Thanks guys
Very quick and affordable service. These people definitely know what they’re doing and how to attend to a customer.
Always good service and friendly staff. Never had an issue going to ok tire . Thanks guys!!!!
I came in to this shop to get my breaks done owner was very nice and professional and my car was done 20 mins early. I paid the price I was quoted in today's world it is such a pleasant change of pace to actually deal with an owner who not only wanted and did appreciate my business. I will be back for my future tire needs without hesitation I highly recommended this OK tire location.
THIEFS I had front end work done on my infinity and bought some tires. I was quoted 2800. When I came to pick up my car they told me it would be 3660. They said it took longer then expected and they needed a part from the dealer. I understand 50-100$ but not 800+. They treated me very poorly. I simply wanted them to honour the quote or at least get it close. 800$ is a lot of money for me . Also both times I was in the lady's breath had alcohol on it.BEWARE B.D.
Great service with easy after hours drop off and pick up!
I started going to OK Tire when they first opened up, I was having a lot of difficulties with previous shops. When I first came I met Christian, we did a walk through on my truck and found the issues no problem. My previous shops never could find the problem. I have been going there ever since! My girlfriend has since switched over to. We couldn’t be happier with the service!
Friendly staff and excellent service. Reasonably priced
Every experience here has been great! Can't say a bad word at all, people are all really nice and so accommodating. Had car towed for oil leak, parts ordered, replaced and out good as new in matter of hours! Thanks again to everyone there. Be safe.
I took my car in to get my winter tires switched, they fit me in same day and they washed my car for me!! Thanks guys
Literally always have the best experience with the staff here in FSJ. Always friendly, today they squeezed me in for a tire change and from the receptionist to the guy in the shop & from start to finish they were all so friendly and accommodating.
Went in for a fluids and oil change .was quoted one price , than was charged a different rate. Was than told my tires needed to be replaced , the mechanic came out and then said completely different information than what the people at the desk told me. Basically my tires were fine and that they didn't need to be changed. And finally they didn't fill my washer fluid...
Always very professional, I am always very well informed on what the issues could be, and very close rough estimate on time to fix and price. Will continue to keep my personal and company’s vehicle servicing done here.
Great service will always deal there.
Honest and very friendly.
They stayed 1/2 hour past closing just to get my truck done.
Thanks for the deal on the new tires.
Been a customer for six years and see no reason to change.
Fast, friendly service.
Always good service, fast.
Dave and the gang at OK tire in Courtenay are simply the best. My family and I have delt with them over the past decade or so and are always impressed with the service. Thank you, Ok Tire
Best Mechanic I know and Worked with in Squamish for 4 years. He and crew are loyal, trusting and very approachable for any and all Tire and Mechanical Needs. Ask For Rowland if want my teacher, Friend and a Incredible Job at true Descriptions and diagnosis before ur approval and Drivin away into another Day. Family Man and Loves His Profession and a customer satisfy and smile for three future Drive. 100% Recommended By A Service Adviser and shop labour friend for 10 + years.
This place is great! I'm from out of town, but drive out to Dartmouth regularly and have brought my car to both shops. Bill is wonderful, have known him for years. Best place to take your car in Halifax- wish I lived closer! 10 stars!
Came to fix my tire pressure sensor. They did a great job!
The best service in town. Dave is the fairest most honest guy in the business I've ever met. Head mechanic Roland also an amazing person who gets things done right never cutting corners. Awesome shop!!
Positive Experience
Went there for an inspection, and my breaks went barely a month after. When I went back for them to honor their inspection, they played stupid and wouldn't do it. They told me it was the calipers which could go without warning so it wasn't their fault they didn't catch it. Then I watched them call my dealer to ask if would be covered under warranty, which it apparently would not be and they estimated me a $700 bill to fix. I needed a second opinion, so went to the dealership who said they did not got any call, it wasn't the calipers, and in fact it was my breaks. However, if it was the caliper that would have in fact been covered. My bill in the end was half of what OK Tire estimated me for, not to mention that the real problems were overlooked. I'm never going back there for an inspection again. In fact, I'm not confortable going back ever again. I honestly dont know how they have such a high rating. Probably because they like through their teeth to make you believe you're getting what you need...
Great service. Friendly staff. Got tires changed quickly and pricing is reasonable.
Been here a bunch of times, whether it be for an oil change or to fix up the ol’ faithful. Never had any issues with Christian’s/his team’s work to this day and everything is gone over in detail and in a friendly manner. Never felt pressured into anything, unlike some other shops I’ve been to before. It’s also nice that if there are multiple options to get the job done, they are outlined. Everyone knows that cars can be endless money pits, so it really helps when they give you a cheaper alternative whenever possible that won’t bleed your wallet dry. They’re my go to place in town; I just hope that I’m not TOO regular of a customer.
They started out by telling me that I was stupid for using snow tires in the winter. Seriously? You called a customer stupid for doing something that transport Canada recommends. Then you told me to run my snowtires till they go bald, then switch to all-weather tires and to sell my rims. Trying to make a customer feel stupid is not good business. I will never visit OK tire EVER again, nor recommend it to ANYONE. Wish I could rate 0/5 stars.
The best service and always accommodates the customer !
Everyone was friendly, professional, and super efficient! I was in and out in a couple hours. They answered all my questions and concerns, and I will be sure to come back the next time that I need tires!
Went to OK Tire to get my Left Rear Tire replaced due to nail puncture. Unfortunately the tire is damaged. But the guy who attended to me was very helpful and knows what he is doing... and kind too. Will come back again for sure
friendly explained options
Shopping for rims, OK tire is the only place in Etobicoke that has them. Great customer service too
Great, friendly staff.
They took such good care of me. Any thing I needed the accommodated. I will be going back.
I have been dealing with Jason for quite a few years now! Very happy with everything he has done for me personally and my business. Very reliable and on time.
Very nice ????????????
Place has a great costumer service.
good service, good techs and the counter staff willalways tey to get you the best deal in town so you cant beat that!
The Owner and his skilled employees offer REAL service that you just can't find any more. They diagnosed my leaking tire (nail) and then properly repaired it in 10 min! I am not a local but if you're anywhere in Cape Breton, it's well worth the drive to have Johnny and his crew take care of all of your vehicles.
Edwin was so helpful. I had leaks in two of my tires. He was able to repair one. I agreed to buy 4 new tires from him and he didnt charge me for the repair. Will be back. Highly recommend!
Always have had good and fast service there. Last time there I had no appointment but was able to get in and new tires installed after about a ten minute wait.
OK Tire in Grande Prairie has exceptional service. The above review talking about getting let go after 4 months has nothing to do with the service people will get when taking their car to them. Sounds more like a personal problem and 4 months isn't that long for 'faithful service'. My experiences with OK Tire have been great. In a city that's full of people who think they make more money than the next person and should be treated better then everyone else, it's nice to see a company that treats everyone equally. Keep up the good work Laine!!
Got my tires changed over and they were fast! They also gave my truck an inspection while they were at it, and it was best price in town.
My first time stopping in with a surprise leaky tire, and the guys fit me in immediately. Awesome customer service! Thanks for helping me out :)
The guys at OK tire on humber road are fantastic. I went into get a wheel alignment and tires balanced and they where quick and easy to deal with. They even checked my bearings and agusted them abit at no extra cost to me. I'm going to bring in my car again soon to get my exhaust looked at. Great job guys!!! (Sorry about the original 1 Star rating not sure how that happened, these guys are great)
My car wouldn’t start, & I wasn’t far from there. They came & got my car, & said “not to worry, we’ll take care of everything!” They then walked me over to the waiting area.. offered me coffee, tea, or whatever I wanted! They were soo friendly & eager to help! Luckily my vehicle only needed a battery, but they checked everything else as a courtesy! I live over a few hours away, & I’ll be needing tires this summer. To me.. it’s TOTALLY worth the drive to get my tires done there! I’ve been in many service depts over the years, & I’ve never been treated so well, & felt so comfortable! Whatever I will need in the future.. it’s worth the trip! Thank You All for caring! That seems to missing now a days.. but NOT at your place! ????????????????????
Excellent and professional service at a fair price.
They have always been honest and great to work with. If the car doesn't need it, there won't be a fictional upcharge. Good business! Also, if you need a place to work while they are fixing things, free WiFi.
Excellent prompt service at a reasonable price as usual. Highly recommended.
The best service around. Fast, honest and great friendly service. I'd highly recommend this shop!!
My car was taken care of very quickly and I am happy with the service.
Met expectations, cordial service
Ouch???? quick service ????????
Daryl, Mav, Sean, and the rest of the crew at OK Tire were awesome and took good care of us during the mad rush of November's early snowstorm. Had snow tires put on two cars (Prius C, BMW i3) in back to back days and rented a 2011 Nissan Leaf in the interim at a great rate. (This location partners with Plug 'N Drive to rent out EVs... awesome!) Special Mention: When we purchased our used i3, the dealer didn't put our lock-nut-key back in its kit after replacing worn tires... meaning no way the tires could be swapped. Ok Tire staff were cool about the oversight. They easily could have told us to piss off and re-schedule our tire swap, but they squeezed us in after I hit up a BMW dealership to get the matching key. Much appreciated!
Best Service, Hand down. Sean and the team there actually care about what you need. They always do what they can to make the visit efficient, convenient and comfortable. Great care at a great price. They are truly trustworthy which I find is very rare in this field.
Been here a bunch of time, great service
They're named OK Tire for a reason, however this experience wasn't even close to OK. This store is under new management. Owner shouldn't even be allowed to own a business with his poor customer service skills. Booked an appointment for 2:30 and arrived at 1:45. Apparently it takes over 3 hours to get four tires mounted and balanced. Edit: Forgot to mention. Owner claims wheels and tires won't even be ready until the next day around mid day. However that's not even installing the tires onto the vehicle as I'm doing that myself.
Absolutely great service! Just had my tire patched and head light changed. Fast friendly service and great work. My car feels like a new ride! This is a fair and positive place to get vehicle work done. Thank you.
I had one of my shocks snap late one night and I dropped it off at OK Tire the following morning. I was given a quote and told that I would likely have to wait until the next day before work could be done. Not only did they manage to complete the work by the end of the day, but they shaved a few hours off the estimated amount of labour. Big thanks to Dave for his skills and Paul and Dan for their great communication and service.
Super friendly, knowledgeable staff. Prices weren't outrageous, large waiting room with free wi-fi
Had a problem with a stripped lug nut. Brought it in. They took about 20 minutes and couldn't remove it. Didn't charge me a thing. Instead, they suggested a place that could do it. Huge help! Excellent customer service!
I'm going to Murray's Auto and OK Tire since last fifteen years. I have great experience. Very friendly, helpful, professional and honest people. Never had any problem. The price is always very fair and reasonable.
Great people, very accommodating
Riel is legendary and his staff knows what they are doing.
Very friendly customer service...got wheel cover 4 set installed on my SUV on reasonable price.
Every time I come here for work on my vehicle, I get fast, friendly service. I will be returning for all my vehicle(s) needs in the future.
Had a great first time impression. I came in stressed about a breakage with my windshield wipers. They helped me through it with an impression that these people cared. I recommend this location.
Excellent quality service. Quick, and appointment time was bang on. Staff are friendly, and knowledgeable. I will definitely return!
Friendly, knowledgeable staff, honest service. They have been taking good care of me for 20 years now.
Great service, very fast. No complaints!
Will never go here again. So disappointed with service.
These guys actually care about your car and will go above and beyond.
I stopped in unannounced, but they were still able to get to me pretty quickly. Friendly people, great to deal with. Thanks Jay!
I needed to replace the same brand tires on my Toyota 4Runner, the mechanic and the manager of the shop suggested Toyo tires for a smoother ride and better traction year round. I’m so grateful for their professional and well informed suggestion. I now have a much smoother ride in my vehicle, most importantly I am ecstatic with the traction I am getting in these treacherous road conditions the last few weeks. Very happy customer!!
OK Tire Percy ST its simply runned by Scammers! DON'T go there! I took in my vehicle in order to get a safety inspection sticker. My SUV drives perfectly fine... somehow they found many wrong things with my vehicle and in order to pass the inspection I would need 2 days of repairs and it would cost me 2800$ Luckily I took the car elsewhere and turned out the car only need half of day of basic repair and cost me only 1100$ - Including the safety inspection fee and an oil change! I did compare both final print orders and OK Tire Percy ST definitely made stuffs up to say I needed to do the repair and drop 2800$! SCAMMERS!!! I will never go near any OK Tire again!
Slow service!!!
Recently had my tires changed there. No hang ups, and everything went as scheduled. Friendly staff. Reasonable prices.
A theif who rips people off with parts that are not required and the owner lost his MVI lisence for fraud.
The best on the island for honesty and skill
The place was quick and efficient. Not sure if it was a little pricey for a flat fixed.
Best place to get tires serviced or buy. Friendly, knowledgeable staff. Highly recommend.
Efficient. Good price. Pleasant. Had what I needed
Great service, quick and their prices are really affordable.
Haven't seen this much rubber since prom
Very helpful and friendly
Had my trucks tie rods and drag link replaced at the Dodge dealer and they did not have time for an alignment. Drove across town to OK tire for an alignment. Upon completion told my one tie rod end was worn out and should be replaced. Kind of shady or bad mechanics
No reply to phone.
Great service!
No comment
Love the service I get when I come it John Is extremely helpful and explain everything in detail. The shop is lucky to have him
Went in for an appointment to get my tires switched over. was in and out in less than 40 minutes. literally EVERY other place I've went to takes an hour minimum with an appointment, including other OK tire branches.
Truly exceptional, honest and knowledgeable! I booked an alignment for my car and Lisa called me the day before to let me know that the technician had checked and only my dealership could reset my electronic stability control. They couldn't do the alignment but wanted to save me the time and hassle of finding that out at the appointment. I was so appreciative as this was the only alignment shop I called that was honest with me about being able to reset the stability control. I will definitely return for a different type of service! Tough to find genuine service like this these days!
Yesterday I went there for brake service they charged me $125 hourly and total $353.00. Just for labour because I brought my own parts. Which I believe way too high. Just for brake servicr labour. I'm their regular customer but don't want to go back again.
Always friendly and professional. Very helpful and great prices
OK TIRE They get the job done, but the front desk person very rude like he don't care to sale and have a bad attitude.
Always great service and prices. Always get my car repairs and tires here. Steve is awesome.
Great service and price! Speedy and professional work!
Great info and help
I have been looking everywhere for a hub centric ring. Most people didn't even know what it was. Sean knew exactly what I was talking about. He knew the size to the millimetre just by looking the ring I had with me. In and out in 5 minutes. Now I can finally put my winter tires on. Thanks guys!
Needed tires and they took the time to help me find exactly what I was looking foe to put on my 2013 Jeep Wrangler. When they were changing the tires the tech saw that my rear brakes were in need of replacing. Not only were they replaced, but took the time to chow me the old brakes and how bad they were. Honest and true. Treated me like family and I would recommend Ok Tire Guelph to anybody. Great work guys !!!
Sean is the best he knows EVERYTHING !! and is the most honest service manager I've met.
Consistent great service
like home:)
Great guys, very friendly, knowledgeable and actually trustworthy. Quick service, no problems on any visit. I won't be going anywhere else!
Went there to get all season tires for my mothers car and the service was second to none! Answered all my questions and even offered me advice on tires for my truck for the future. Great service fair pricing - what more can you ask for.
Great honest service
Stopped in on my way back to Toronto with a tire pressure light on. They checked all my tired and reset my sensors. And they didn’t charge me a dime . Thank you so very much . I will bring you a tims card on my next time in town. Just to show my appreciation.
Well i give them a good review even though it was bad news service was excellent and they got me in right away
Many services, including tpms, tires, maintenance, inspections
Great Service
The customer service here is fantastic. The woman who helped me was extremely kind and helpful. I added on a last minute oil change with no problems. I've been getting my winter tires on/off here for years and always go back.
Really good service! Very friendly staff! Would recommend
Over charging for a front wheel alignment, got an alignment at ok tire for front 2 wheels a few months ago. Then hit a huge pit hole which put the alignment out of whack. I decided to call around for alignments. Megawheels in Mississauga did the alignment for 25.00 per tire and was done in 40mins. If I took the amount on my bill from ok tire and divided it by 2 without taxes These guys charged me 60.00 per tire and I waited for 1 hour and 43mins. It pays to shop around for quotes.
Excellent service and friendly staff. Highly recommended.
Had an appointment scheduled within a day for a set of tires installed in a high season, clean, fast and professional
Great prices on tires but the staff are what really keeps you coming back. Very friendly and courteous. A place that truly value you as a customer. We all know that the winter season for tires is extremely busy and wait times can be long. TV, coffee and lounge make the wait comfortable. Ok tire is more than ok in my book.
Called to see if I could have a flat tire repaired and was told I had to wait 2 weeks! Apparently they are "booked for the next 2 weeks" and they don't even have a single bay which they use to handle emergencies. What an odd business that offers a service but only when it is not urgent. Not very helpful and causes one to wonder how many people have tires that go flat that can wait two weeks to have it repaired or replaced!
Just came I to town to see the parents and of course fathers tire on their van is flat in the driveway. The valve stem has broken off. I ran the tire down to OK and they fixed it up with a new TPMS sensor and away we went. Big thanks!! the owner who's been in the neighborhood for 30 plus years for taking care of my dad. Great service.
I'm not one for writing reviews on google, but I felt like I should share my recent experience with OK Tire to hopefully make sure nobody gets scammed by them. I took my car in to get a full inspection done, being particularly concerned about a rattling noise coming from the front left side of my car. After what felt like a bit of a rushed inspection, they told me that I needed new ball joints and control arms, and that they could get them in in 4-6 weeks. Seemed like a long time to wait for a pretty simple part, but I thought whatever, let's do it. 5 weeks later I still haven't heard from them, so I sent an email asking whether they had an eta for the parts and was told that they couldn't give me an eta. No problem, I'll wait. 3 more weeks go by and I sent another email politely asking if they had any updates since it was way past the original time frame and I was eager to get my car fixed. This time they didn't bother to respond. After giving them two weeks to respond to my email, I got fed up and took my car to a different mechanic, who informed me that they could get the control arms in in 2 days, but after taking a look at my car they quickly realized that the sound had nothing to do with my ball joints (which were all totally fine) and was actually coming from the calliper. My assumption is that OK Tire knew that they botched the inspection and were telling me that they were waiting on parts to buy themselves time to figure out how they were going to dig themselves out of the hole that they had dug without admitting that they messed up. By going to a different mechanic I not only got the problem solved in a matter of days rather than months, but I also saved myself almost $1500 that I would have spent fixing a problem that didn't exist.
Quick and polite!
I have been dealing with this shop for over 15+ years. Excellent service and honest people. Cal & Steve, keep up with the good work!!
Worst Service Ever These guys are rude and unprofessional. They don't care about the customers at all.
Very quick service, had a tire rotation service
Awesome awesome awesome! Solid team here at Ok tire ! Staff was really friendly and helpful not to mention knowledgeable !! I trust them with my truck and was extremely happy with the overall experience here !
Great customer service, short waiting time for services, I went there to do out of province safety inspection for my car, then needed a windshield replacement, went back again after weeks to re do the inspection, they waived me the inspection fees and finished the service in less an hour. definitely recommend this location. Thank you!
Great service by Marcus and there techs, dropped off my truck with no appointment, didn't wait long and they swapped my tires fairly quick! Recommend this shop.
Best Customer service, unbeatable prices.. trust worthy.. Thank you guys.
Extremely friendly and super helpful employees. Highly recommended.
Best mechanics in all of Manitoba without a doubt. Extremely friendly and awesome down to earth guys. I highly recommend that anyone with any car problems to go here. Best prices too and you can always trust them. I would give more than 5 stars if I could.
We've used them a couple of times for work on a truck. Very knowledgeable staff and efficient service. Thanks for the amazing service guys!! Glad to have an honest and reliable mechanic at our fingertips!!
We had both of our trailer tires blow up on the side of the road on a Sunday last year about 120km outside of Grande Prairie. OK Tire was the only place that would even commit to being able to make it out to us that day. Within two hours, the wrecker showed up and we were back on the road headed North 45-minutes later. We even had a few minutes to chat with the service technician who was very nice (Josh?). Two new tires with one new rim and the Sunday call out was about $800CAD. I was honestly expecting the price to be worse. They made what could have been a very bad day with a toddler and a puppy stranded on the side of the road a fond memory for us.
These guys were just amazing! Had a tire destroyed just before we boarded the ferry for Newfoundland. Over the phone, they arranged to have a new tire I installed for us without a delay in our trip. Price was really reasonable and they had us on our way ( even threw in a free pipe to help us with our trailer sway bars!) in 20 minutes. Super friendly staff too!
Just found my go to tire and lube place, last month, will never go anywhere els. Yes. Honestly driven 100%
Showed up to get a tire fixed 15 minutes before opening and there were 4-5 people standing in the shop but they could not do anything for me so I left and have never been back. This was after buying 2 full sets of tires from OK Tire within about 18 months.
My sons 15 yrs old Taurus compressor went and they found an original way to get it fixed thinking outside the box.(wouldn’t have happened at a dealer) Thanks
Wow, these guys are amazing and they do a great job. You can trust them with your vehicle no matter what make or model. They have the experience and the management to make sure you are serviced well.
Service was excellent and really helpful. I had put the wrong winter tires on the wrong car and had to put the right tires on two different vehicles. They swapped the tires on both vehicles in just over 30min. I would return for more help.
These guys are busy and I figured out why pretty quickly. Excellent prices and service, and a high level of professionalism. Excellent experience even though I had to wait, but it was well worth it. They have a pretty awesome cell charging station, but no USB-C so bring a USB cable if you need to charge your phone.
If you are in the need for new wheels/tires for whatever season that’s ahead of you, I highly recommend you visit this location. In addition a, they are able to fix other needs that would cost an arm and a leg elsewhere. The entire staff are very professional, honest and they give you information to make an informed decision. I’ve been going here for all my car needs for the past two years now as I know they are reliable, timely and again, honest! I’m a happy customer!!
Have dealt with them many times always helpful and an easy going experience with no unwanted surprises.
Thank you Jason for your quick and courteous service on 02/04/21 Highly recommend the C.R. OK Tire team.
Excellent service
John got me new rims and switched my summer tires onto the new rims and put my winters on my old rims. Very happy with the service, Mr. Deghani is a great owner and it was great service!
Nice Staff,Get all my Vehicle serviced here
Great service, friendly staff. Very fast tire change.
Spare tire was flat, I dropped it off. They cleaned up the bead and replaced the stem had it ready within the hour.
This place is top notch. The new owners take pride in their family run operation and have great service and great products. We’ll be customers for years to come.
Satisfied!!!.
Great service
Very nice, honest people. Jim took me into the shop and not only showed me but he also took the time to explain how my brakes work. I will go back and will be recommending this place to my family and friends.
Fiancé had his truck taken here to switch two tires out and balanced. Left his truck there all day only to find it was never touched by the time he came back at 5 to pick it up. They said to leave and come back in an hour or so and it would be done. So we did and it still wasn’t done. Then they proceeded to tell him they didn’t want to switch them because of how hard the hardware was to remove to get the tires on. Nice to know after waiting over 10 hours for the truck back. Now we are getting some else to take care of it after they poorly attempted to do the job. Not very professional the way it was dealt with and we felt as if they didn’t want to do it because it was end of the day and they wanted to get out of there instead of following through with their promise of having it done before the end of the day. Will never be back to this location and advise anyone reading to avoid at all costs!
I had OK Tire install a 2" Rough Country leveling kit. This is a high quality component. They had the best pricing out 3 comparable competitors. The work was completed in one day. Because this lift chages the original specs of the truck, doing an alignment can't be done with the original specs. They took the time to aline, test drive and custom tune it after the test drive. I would recommend them.
We use this shop for all our tire needs. Good service with a small town business feel that I like.
Fantastic people and fantastic service. Rod runs a tight ship and looks after his people so they can look after you.
$80 for swapping tires !
I was ripped off going to this place not just once but twice first time i went to get a safety done on my used car and was charged over 2000 dollars to "fix" things that wouldn't pass. The second time i went to get my brake pads and rotors changed wich should cost no more than 200 they were going to charge me 350 because of "higher quality" parts than when i asked about the part style and type of brake pads /rotors they installed they told me they would pressure wash my rims to get the brake dust off so they held my car hostage for another hour and proceeded to charge me over 600 dollars and the brake dust was still caked on the rims. Beware if you go here arm yourself with knowledge or be willing to confront them otherwise they will rip you off.
Local and affordable
The front service desk performed in friendly and professional manner. Repairs to our damaged tire was completed in a timely fashion.
Always great service.
Did an out of province check here. They tried to rip me off. Will never go here again.
Quick service, reasonable rates, and well stocked!
Knowledgeable staff and great customer service
I called for a quote on new tires and they took down my information down and said they would call me back with a quote. They never did call back so I went somewhere else that could give me a quote right away.
Great people who obviously take pride in their work and care about everything being done right! Highly recommended!
Yup their name says it all
Not recommended for anyone that’s needing a tire fixed so they can continue working. Other places I’ve gone takes 1/2hr for the repair. I’ve sat and waited for. Hours while a whole crew was sitting. After and hour thinking it would of been done they said it will not be done till later in the day so I went back outside found another place that said they can do them soon as I show up. So I went in to get them then she said he’s starting on them. Should have at least one guy for drop offs that needs them done ASAP.
Good service, standard service pricing.
Was friendly and helpful
Christian is great as are the rest of the crew. These guys take care of you. Bring in any car thats unwell and for a great price and quick service (tires, oil change, brakes, etc) your car will be back to normal or better. Its where i take my 535i
Great service
Had a great experience at OK Tire. The staff was friendly and helpful, and they took the time to explain what the problem was and the different options to solve it. They had to keep my car overnight but they gave me a courtesy car to use in the meantime. Overall, I felt like I was treated very well and that the final bill was more than reasonable.
Dropped 20" tire on alloy rim for plug repair. Tire repaired but was not returned to rim. After 2 sessions OK tire declared they could not complete the job and that I should pick up my rim and tire. The tire was noticeably damaged on the bead surfaces. I have since taken the tire to my usual tire shop and they have declared the tire damaged and scrap now.... I've not encountered a tire shop that was overcome by a tire, and then simply gave me the plug for free... gee swell thanks.... set of 4 tires now to be bought elsewhere...
Fast & friendly & reasonable
Wasn't a nice place
If you're looking for friendly and professional tire and total automotive service, I highly recommend Lisa and Jim and the team at OK Tire on Woodlawn Road in Guelph.
This company is really helpful and knowledgable with the service they offer. Very friendly staff that are ready to help you with any problems you may have. Quick service as well. Thank you. Ps. They follow the covid 19 regulations perfectly.
Rude and pushy to the customer! Instead of explaining the issue the service agent was pushy and spoke over me - horrible service! Doesn't matter who is right, in their case apparently THEY are right and they let you know it. Good customer service is being courteous first and foremost, regardless of the issue. Will NEVER use them again or EVER recommend them!
These guys are second to none won't bring my vehicles anywhere else ...keep up the outstanding work
Great customer service and a good deal on tires. Very helpful and fast.
Always prefer going to OK Tire, the front desk is always friendly and make me feel welcome. I have a tire place right next door to me but I prefer OK Tire for their service and friendly happy service.
Had a Flat Tire Called Ok Tire, Really Quick Turn around time to get the tires i needed, More than Fair pricing , Honest Guys Tire shop workers were Quick, Will definitely go see them When i need New winter tires
5 out of 5 for that crew
Great customer service.
Been going there for a while now. They have competitive prices and are quick to get all the work done. Never had any issues
They tried to hold my car for some bad tires. Stating that legally they were not allowed to let me drive away and that I had to buy tires from them.
I got a leak from the transmission pump line to the radiator based on the diagnostic from OK TIRE and did what they recommended around 2 weeks ago. I just checked today and noticed that it has been leaking with the same issue. I didn’t drive the car until this weekend because the leak was not happening when I am not driving. Doesn’t look like they have professional stuff to do the right job. I will take my car in and see if they can fix it; otherwise, I will want my money back and go somewhere else. I will post again if there are any updates.
Friendly staff and great service. Competitively priced!
Always do a great job for a more reasonable price than the dealership. Great people.
Great staff very helpful .great prices
Great prices and excellent service
I have been going to this location for a bit now staff are great location is clean and are fast with their service department.
Quick curtious service
Highly recommended. I've been a regular customer for a few years now. Service is very courteous, well-organized, and trustworthy. Entire staff is knowledgeable and friendly. A pleasure to do business with.
The guys are great at what they do and friendly while doing it.
New owner now. booked appointment, arrived 45mins before, and owner told me can not finish today. Owner is rude!! And want $75 to mount and roadforce per tire. What a joke! Do not come here if u dont want get ripprd off!
Some big bandits wanted to force me to buy them a tire at twice the price than anywhere else, and I told them to put my own tire and put it on but they did not want to put air on it. The owner is a dishonest person who do not know nothing about ethics. He is short men but not only in size but mind, he been repeated the same thing a thousand times, short men thief, I told them I not going to move my truck there until they put air and all the lambiscones workers and became obvious in favor of the one who pays them, but I did not move until they put air on it and that's why they charged me 33 dollars, if you want to avoid a bad time and take money do not go to this place the owner is a dwarf of size and mind
Failed the inspection and said it would be almost $4000 to pass, which does not sit well as the car was checked before purchasing in November. Also the inspection sticker was still valid until end of the month, however, they put the failed sticker on when they could have left the still valid sticker so I could get a second opinion according to the MVI act changes of 2009. I was not aware of such act or that I could get a second opinion if the sticker is still valid until I researched home, they did not provided that information which is an extremely shady practise. I will be making a formal complaint to the registry of motor vehicle and even if the $4000 to fix the car is legit, I will not be spending my money there as I want to deal with honest and open individuals who would tell me about MVI procedures.
staff was helpful
Great service, they do it right the first time. Got a set of tires and wheels.
Friendly staff and quick service
Great folks! Prices/service are great. Support CAF and Vets.
So thankful for the speedy service I got here. My tires were in rough shape and they helped me get new tires installed ASAP. Thanks so much!
Took my 1968 F100 in to get oil done, Kailey ran around to find me the right filter and Mike + Dean topped up my gear box oil because they noticed it was losing a bit. Its that kind of extra care that make a place great and those guys care about their customers. Much appreciated - Great service, can't say enough good stuff about them. They even gave me a litre of oil to top up with on my ride across the country. Truck is still running great guys!
Always checks my tire air pressure for.free when I drop in.
Edit: have changed to 5 stars. OK tire called and apologized for the issue. They offered to and did come and pick up my car at my home, change the tires and drop it off again all free of charge and in speedy fashion. I'm extremely pleased, that is dedication to customer service. Original review: Made an appointment for a tire change because I have a child and someone needed to watch him. Was told more than once it would take an hour or less. So one and a half hours later when I ask what's going on, I'm told my work order was not picked up and my car hasn't been touched. I had to leave to get my kid, total waste of time. Not ok. Perhaps consider going to a place that will be considerate of your time.
I've known ok tire for over 20 years, very good service strongly recommended
Service is top notch. Staff is very friendly and extremely knowledgeable. 10/10 would recommend.
The staff here are AMAZING and extremely helpful and honest! Highly recommend OK tire to everyone
The receptionist seemed quite respectful, a great person. The mechanics were rude. Neither of them greeted you when you entered the business. I first had tire issues and they complained about not being able to get them off. However, I was able to have another business get it done. Overtime, I wanted to give them another chance and went to have my car fixed but all I heard was "problem, problem, problem" not "solution, solution, solution." The mechanics should learn to be more welcoming and less passive-aggressive towards customers. Good job to them for only fixing my car's serpentine belt. Amazing job to the receptionist for being welcoming, patient, communicative and receptive.
Initially I called Kal Tire and no one picked up the phone, so I decided to call OK Tire. OK Tire was able to look at my car on short notice. Tire repair was not repairable and they gave me my options and didn't pressure to buy a tire from them. They didn't charge for their time on the inspection. When I get my new tire, I'll come back to mount and balance the tire from them and give them my business.
The best service ????
Tires were not installed correctly. Lug nuts were stripped, tire came loose and destroyed wheel bearing and brakes.
Great service
They have awesome customer service and were affordable.
We decided to take a small trip from Vancouver to Chilliwack on a Saturday. While driving on the highway, my car's engine splash protection cover got loose and was falling off. I tried both Canadian Tire and another tire shop but they were all booked. I then phoned OK Tire and to my pleasent surprise, they were open and had a spot for me. I simply showed up, handed them the car keys and 10 minutes later the car was ready to go. When I asked how much, they just said don't worry about it. I would strongly recommend this place to anyone needing any car-related stuff done. 5 stars!
Great super fast service. Only place I got for my tire needs now.
They helped me out when I was in a jam with a flat and stayed late to put my tire on! Would highly recommend!!!!
Great service, friendly people, fair prices...what more could you ask for?
Good service
Been twice for flat tire repair. Quick, courteous, reasonable price.
Due to high demands their prices are changing especially during this winter, service wise it was good, but it seems some aren't organized maybe because they're used to it.
Do not take your vehicle here. SHADY BUSINESS. left a vehicle unlocked and parked out in the open and when it got broken into and tons of stuff was stolen they claimed it was not their problem. Thats a GREAT way to run a business...
Very friendly staff great technicians!
If you need anything done with your vehicle this is the place to go. I am so glad we were told about them by a friend of ours. They are the best, honestly. I've had absolutely amazing service from them every single time I go in. They remember me by name and make me feel like a valued customer, unlike other places I've been to. In the spring, when I was getting my inspection done my car needed a lot of work. Instead of having an employee bring us the bad news (and the high estimate) the owner/manager came over and talked us through everything himself. He even brought my boyfriend around to see exactly what he was talking about. This is the kind of service I appreciate. Everyone working here is friendly and you can really tell they're all part of the same team.
Price quoted from employee was not accurate. When I had them do a rim swap, an employee told me they could spin my rotors for $20 (The devils in the details) I was sold on a $20 rotor spin and then it cost quadruple the amount when i brought my car in. I should have known it was too good to be true. Besides all that, the rotors just warped again in 3 months. Dumb service to provide. (I'm redacting my old 2 star rating to 3 star) The company shouldn't have to suffer a bad rating because one employee quoted me an uninformed low price)
Quick, professional service. Had to order the size of tire I needed - they arrived and were installed the next day.
Great service, knowledge staff
Not happy with their customer service. I Will never spent money there again.
Had a huge scare with my engine and these guys were honest and accommodating. You guys relieved stress from my vacation so well thank you!
Boys'are great fast, experienced and give great advice
Always good service and friendly people, good group of guys n gals working here. Always manage to get things fixed quickly, correctly, and at a fair price.
Thank you for looking at my leaking tire and getting it fixed right away. Really appreciate it.
Excellent job with inspection and oil change
Thanks again Shawn
Excellent service experience. Need to increase timing on Saturday..!!
Great place. I have been changing my tires/ using them for various other car related services at this place; and they have always gone above and beyond to accommodate my last minute requests. Highly recommended.
The service advisor Tarra is amazing! ????
I got a recommendation to get my 2003 Pontiac Montana AC serviced here. I am very happy that I listened to it. A straightforward no nonsense service. Ryan listened to what the problem was and then followed up with what could be done and did it. Excellent service and excellent communication with the added bonus of being affordable. I highly recommend these guys.
I was able to get my car in the same day. Good work!
Quick thorough service.
My dad brought his range rover because of the tire sensor. After they told him he needs a new sensor. they replaced it didn't solve the problem and told him it wasn't their problem anymore. After they charged him full price..and now he has to go to range rover to get it fixed...
I visit this shop regularly and always get excellent service and good advices. Prices are acceptable and I will continue to maintain all family cars with these guys.
The service was done as expected. Was a simple mount and balance of 4 tires on my 1/2 tonne truck. I had called and got a quote so made an appointment to bring in for the swap over. I was very happy with the service advisor, he called twice to clarify 2 different things which I appreciated. What wasn't expected was to have a different price than I was quoted when I went to pay. Not only was the cost for each mount and balance different, they added valve stems and shop supplies. When I mentioned the price difference to the gentleman I was dealing with, he said "not my problem" so I asked who the owner was. He said, "I'm part owner" to which I said, it is your problem. He didn't seem to care. And it's now about the price difference, it's the principal of it and his attitude when dealing with a customer. I will not refer anyone there, nor will I go back.
Great friendly service. Driver, Carl, was extremely friendly and chatty. When I got to their office to drop off my car the staff were engaging and eager to help. Carl remembered my name and details about me when he fetched my wife to collect our car. Definitely better service than we've had elsewhere! Felt like they were conscious of keeping costs down, and wanting to ensure our car remained in good shape. When I called for updates on my car Gale was friendly and quick with a response.
Good service, friendly people
Great service and I had my winter tires put on and i was out in about 30 mins they also do tire storage.
Fast service and best prices I could find on my tire size.
Great service and honest pricing. Highly recommend them!
Got the special size tires I needed and had them put on same day I needed them. Competitive prices. Great service. Worth giving them a shot. I'll go back.
I went to OK Tire to get a winter tire changeover during a very busy time. They got me in same day I called, had the tires I wanted in stock, completed the work that day and the staff were super friendly and helpful. They also store your tires for a small charge. Would not hesitate to go here again!
Great Mechanical shop for all your needs! One stop shop!!!!! Everyone is extremely welcoming and knowledgeable with your best interest at mind all the time!
Have dealt with OK tires a few times for tire related jobs and have always been pleased. Didn't know until recently they also do routine car maintenance. Booked my car in for tune up & oil change today and I left thinking...this will be my go to place down the road. It is enjoyable to deal with Edwin and Ronita and I always leave feeling like they and their workers truly care about the customers' satisfaction.
Everytime I go in here, someone new is behind the counter. A different tech takes my vehicle, my pricing is different depending on who I talk to, the service advisors all failed to wear masks and I listened to one compliment a customer on their "SCAMDEMIC" sticker on their vehicle. I will not be coming back to this establishment, entirely unprofessional, pandemic or not
Very friendly staff, great service
Best place in town family owed
Small place but friendly and honest staff
One of the best places to get tires in the city.
Best place for auto service. I highly recommend them.
Shawn and the gang are amazing at what they do and will work with you to make your service fit your schedule. I travel across the city just to get my car serviced there. Great guys for great service!
I liked the employees at ok tire
With a fleet consisting of 15 vehicles, it can be difficult to find a maintenance and mechanical shop that you can depend on to be proactive with your maintenance and repairs, while keeping costs manageable and your vehicles in their best working condition. Once we started working with Christian at OK Tire Cambridge, we knew we found someone and somewhere that we could trust. Christian is very proactive in determining our maintenance needs and even sends out a report during each visit, that breaks down all immediate needs for our vehicles, as well as future recommendations and upcoming fixes that we can prepare for in the future. Christian and his staff are very knowledgeable and honest. We appreciate that he indicates which items require immediate repair, while bringing our attention to the items that will require attention or fixes later down the road. We highly recommend Christian and OK Tire Cambridge for all fleet and/or personal vehicle maintenance and repair needs.
Always straight up solid advice & service
I bought a car that had been given a clean bill of health by this OK TIRE, that was in close proximity to the dealership. In the first week of driving the vehicle I notice telltale obvious signs of brakes and CV joint in disrepair and rechecked OK TIRE assesment sheet and was correct there was no mention of either issue whatsoever that was more than obvious.just driving in the vehicle. Naturally I called the dealer and he was fantastic telling me to take it back to OK TIRE and have them reinspect and explain my concerns. Relieved, I did just that.knowing bad brakes are dangerous and a bad CV joint the wheel could come off in motion, both deadly. All I could think about was not being able to feel safe in a car OK TIRE had deemed perfect. The desk.guy was extremely rude to me in any aspect possible, belligerent, rude and spiteful. Since there were no witnesses, after I wrote down the exact words in the exchange that took place and still have those notes. I was humble and just stayed on course in spite of his unprofessional attempt to intimate and reminded him it was my car dealers request and bill. He was even rude telling me where to leave my car and can provide the exact quote. Later that day I came to pick car up, kind of hoping for a more reasonable desk guy with less issues to be on shift but wasn't so lucky. My car had the full appearance of not moving and I had written down the reading on my mileage meter, which was the first thing I examined when getting into the car. Had not moved just as the car. In the office the only words spoken was "It's fine."before he literally walked away. Well after that I took car to another mechanic and did not mention any defect, asking for full inspection. Upon arrival walking 5k home, there was already a message on my answering machine from the polite front office of this well known auto repairs shop telling me they hadn't finished inspection but absolutely at least brakes and both CV joint s had to be repaired and those had been in need for sometime, obvious during mechanics quick test drive on initial inspection and since confirmed. The bill was well over 1500$ and I did not want to write this 100% non exaggerated, completely honest accounting of my experience at OK TIRE, ON ALPHA ST, OFF BURNSIDE, IN.VICTORIA.untill I contacted a lawyer to examine my rights and if OK TIRE is allowed to put people's lives in danger and get away with it Folks keep any documentation as I did when in a situation such as this.I am far more interested in getting accountability from OK TIRE that my deserved 1500$ after they seemed to have no consideration of my nor and other person, including children's lives. I wanted to write this a couple weeks ago but felt security in making this public only after consult with a lawyer. This is not over and this letter will end up everywhere backed by my evidence and updates of resolution. I will not comment further for now but anyone reading this, please feel free to make your own conclusion and write me here or email. I'm not hiding behind a review and accept all opinions based on the facts. To be continues...
Bad customer service. I dropped my truck to change winter tires last Saturday at OK tire. After 5 hours, they called me that my truck is ready for pickup. When I came back home, I realized that the old all season tires are still on my truck. Another word, OK tires did nothing and charged me money for change winter tires. I don't have any time to go back there again. They put me in a life danger situation because one days later, there are heavy snow when I drove on north 63 highway. This is total unacceptable for me.
Friendly Staff, was in & out in under an hour for the new rubber on my RAM!!! Thanks guys, will recommend to all...
I purchased a groupon for an oil change, tire rotation and inspection with OK Tire and called to book an apointment right after buying it. They got me in the next morning! It was done very quickly and efficiently, and the staff were very friendly :) I was able to wait in the lobby with my pup while it was being completed! They were very helpful and I definitely recommend!! Thank you guys
On my second visit staff wasn’t friendly at all. I have been there couple months before and did not have any issues.I noticed that they started charging labour for replacing a cabin filter.I don’t think any other garages in the area does that.
Nice tyres excellent service got tyre cover changed after wards they did that for free and gave me moe drop and pick up 5 stars vender keep it up
Great service, would definitely recommend
If a mechanic can't diagnose an ongoing issue and ignores it and telling the customer everything is okay is not good business practice. I would never bring another vehicle into this establishment.
Ill tell you when my truck is fixed
Had an Airaid cold air intake installed on my 2018 Dodge Challenger R/T 392... Awesome job! Very satisfied ????
Called for work on a tractor tire. Rep sent out was super helpful! Repaired the stem and refilled the tire on-site. He was really great. He would get the 5 stars. On the strength of that experience I booked an oil change for my truck at the shop - based on the first experience. A bit disorganized in the shop. I arrived And was bumped for a ‘special client with a flat’ (?) aren’t all clients special? I do wish that the communication was better. Some clients get VIP treatment, while the rest of us were wandering around looking for a place to wait for our vehicles because of COVID restrictions, while the special client was ushered to a private office? Probably should have let me know when booked that seating was limited ? Left a bit of a bad impression. This is the reason for the 4 star instead of 5 star rating. The oil change was fine - but levels of other fluids not checked; no communication about type of oil I wanted (premium vs shop bulk)? So many places they could have upsold me...
Wouldn’t recommend this place to anyone! The Old Man was in a bad mood no need to pass around the negative energy. Plus they didn’t even have the tires I needed they had to order it... Went to Car Katz’s auto go it done in under 40 mins plus nice people
Highly recommend!! Incredible and Professional Customer Service!! Sean is very knowledgeable and assisted me when I purchased the incorrect used rims!!
What a speedy service!!! Thanks ok team
Called them in the morning and asked if they had a slot for an oil change. They said come in at 12, arrived at 11:50. It was done in an hour or so. Get in, done, get out. Receptionist was warm and accommodating. Will come back to them if I have any stuff need to be done on my car.
Great shop, great people to deal with
Very genuine people always try to make sure you get the best for what you paid. Very fast too.
Awesome place - great people and service!
Rip-off. Kenworth dealer charge much less than them for oil change. Their rates are horribly expensive. For 10 minutes job they would charge like an hour. Won't go again.
Excellent service. Great tires
Took my car there a couple days ago cause I got a bad flat they told me my tire cant be fixed which was fine I said I would come back and they Quoted me a new tire at over $340 plus labour..thinking that was pretty high for my small cars tire I shopped around only to find that my tire was quoted $140 higher then everywhere else AND when I brought the tire to another company they looked at it and told me the tire was 100% fixable and they have seen way worse and it only costed me $40 to repair!
I posted a similar review on Yelp. I had a great experience. I'll copy and paste that review here also. "I originally thought I needed just pads and rotors. I suspected more so I wasn't surprised to see that I needed calipers also. The mechanic took me round to see what I needed and I handled/touched it all being the paranoid person I am. I also have some mechanical experience. Anyway the work was done quickly and at a reasonable price. I will be going back to have the rear brake done as well and the other brake line I wasn't able to get done at my Kia dealer. Very helpful, friendly and the customer area is spotless, has free water, free coffee and free wifi. Thanks guys! I'll be back. *Terminator voice* Edit 07, July, 2018 I got that second brake line replaced. Good price and right on the cost quote. I'll be getting a full rear brake job soon so this will be updated yet again. Edit 30, Aug 2018 I had my catalytic converter replace and most of my exhaust system. Now it's very quiet and has most of it's pep back. My truck is almost 15 year old and Gray's is keeping it alive. Hah. Oh, and my neighbors will be happy my exhaust has been repaired also. Edit Sept 27; Got my master cylinder replaced and they gave me a good price! Will be having a rear brake job done by next pay. My 05 Kia Sportage is literally failing in all the right components and at the right mileage. So I was expecting much of this. Edit Oct 30; Complete rear brake job done. Feels nice to have full braking power again. Thanks guys!
Kal was very professional and helpful when I called to see if there was an appointment available. Great service from staff ????
Best customer service ???? very nice and polite
Service has been good and they fix what is needed to be fixed.
I only go to this location for anything my car needs now. The staff is amazing! I usually deal with Mike or Christian, and they're both very helpful and knowledgable. The prices are fair and the service is fast. LOVE this place.
Excellent service! Gentleman on the phone was very nice and helpful! They were able to take us right the next day! My husband met the owner in person and was very pleased with his knowledge and proffesional approach. Would definitely recommend and will be back! Thank you for the great job! Denisa and Henry
Always excellent service
Great experience at OK Tire. Brand new tires installed in an hour at a very good cost. My car was cleaned before I got it back too, possibly for COVID protocols. Regardless, top notch service and staff. Just go for a walk across Plains Rd towards the golf course. Before you know, you’re done and on your way home.
The staff are always kind, friendly, accommodating and professional. Not to mention, they always seem to have the cutest pups!! I will never go anywhere else ever again!! They have my business for life.
Great service at a low cost
They pulled a piece of metal out of my tire, ensured it wasn't leaking, and topped up all my pressures for nothing more than a smile and a thank-you. 10/10, would take future tire business here.
I had my tires changed here last year and the service was excellent. Price was fair and they took care of changing 20" RFT on my BMW X5. I will be going back.
Seems like a great business, just didn't want to buy my Rims? No need, guess ????
Always a great service at this location. Staff are very friendly and the service is always on time with extremely fair prices. The owners and staff take the time to explain what is getting done and are up front about charges and estimated times. Highly trusted and recommended
Great service and friendly atmosphere as always. My only go to place for all automotive service.
I'm disappointed in this place. I went a while ago to buy and change my tires. I got excellent customer service. I asked a million questions wanted to buy the best tires for my money and they were very patient. Based on this excellent customer service, I went back for them to check my wipers. I called ahead of time to make sure they could look into it - they could. Brought my car in and it was in for maybe 20 minutes and I was charged $70 for them to tell me they couldn't fix my wipers. I get there are shop fees, but $70 for 20 minutes of work when nothing was fixed? I wish I would've been told this was the fee to test my wipers. I definitely feel cheated and like they took advantage. What a disappointment.
Great service and value
extremely kind and helpful!!
Great staff
This company is amazing! What an awesome experience! I highly recommend. Caring people with beautiful hearts !!! Thank you!!!!!!!
Balanced all my tires and put proper weight on the tires how ever one has come off well driving but friendly workers, my bf took his car in to get his tires on and they put them on way to tight and the studs on three of the tires broke off but they put new ones on
Found myself here twice in the last little while. A wheel alignment, which a front end check showed was a bent steering part. Part replaced, alignment checked, fine. Charged only for parts and replacement. Later, I had a damaged stem on a tire. Got me in and on my way right away, minimal charge. Highly recommend this place. Friendly, Professional, Good Value!
Fast, friendly and efficient.Their staff exceeded all my expectations and I was pleasantly surprised
The best tire store in Fort St John. Very friendly, go over and above.
They charge me two time for safety inspection she told me we wont charge you if you bring vehicle within 10 days, i dropped my vehicle within 5 days
Was refused service. I wanted to bring my filter and my oil, and was willing to pay full price, as if they were supplying them. They said it has to be their filter and their oil, so that they know what they are putting in the car. I do not see how some 3rd party oil filter is better than the filter from the dealership, nor how is something that has been sitting in some barrel better than an unopened jug of high quality synthetic oil? I just wanted to share their policy, just in case that you are looking to do something similar.
Great place to get tires and great customer service.
My experience in this shop was incredible I was really pleased
Just had my car serviced got me in right at 8 am and finished so quick - everyone was joking and happy - don't see that on Monday mornings much - so glad I bring my car here - almost like family and always point out items that are going to be a problem in the future
Excellent service no hidden add ins right to the point honest service people. Get most my mechanical work done here.
Great service and friendly staff! Had my car back on the road in no time!
DO NOT TAKE YOUR CAR HERE! I took my car to Ok-Tire to get an out of province inspection. They told me that my lower left ball joint was worn and needed replacement. They also told me that this part was not available (not true) and I needed to replace the control arm for $700. The next day I called them to book my free re-inspection and they told me that I had to replace the whole control arm because it is not possible to replace just the ball joint, which is false, and contradicts what they said earlier. I took my car to a trustworthy mechanic and they found nothing wrong with the lower ball joint and it passed the inspection. Ok-Tire will try to take advantage of you. They call themselves OK-Tire, but I'm not OK and I'm tired of mechanics trying to scam people they think are naïve.
Man I love these guys and their 'hop to it ' service. They showed me the culprit of my slow leak and I was on the road in a jiff . Keep it up good sirs!
Excellent, had a punctured tire, drove right in and it was all fixed and ready to go in under 30 min. Fast, friendly and efficient service. Definitely recommend
I moved to Halifax from northern Alberta recently, and needed to get an inspection on my vehicle. The staff at Gray's were courteous and professional. My vehicle is a little older than most in Halifax and I was pleased to learn that it was in good shape! Any time I need work done on my vehicle, I'll take it to Gray's. ????
Timely and professional. It seems that there is no appointment necessary. For small jobs, you'll be in and out in under an hour. For bigger jobs, you are generally scheduled within a 1-2 business days where a place like Meineke could take up to a week. Prices are 25% less than any other place. OKTire is my go to place for car care and maintenance.
Very friendly and accommodating staff
Great workers. Awesome for last minute issues , or anytime I need services. I recently got a nail in each front tire. And they had me in an out the same day I called in 40 mins. ???? many thanks to the staff
Woke up yesterday morning to the unpleasant experience of a flat tire on my car in the driveway... I called Dwight at OK Tire in downtown Brantford and he had me in the air and was fixing my tire in less than 30 minutes. Considering I had to go to the airport that day at noon it was great to know that OK Tire had me covered. Team was very respectful and they even took a look at all my other tires and even made sure my car was in Tip-Top shape for the drive. I wouldn't recommend getting a flat tire but I would recommend OK Tire
I like this service
Had a flat tire. I just walked in and they repaired it on the spot. Service was quick and efficient.
I came today for a warranty claim to replace two winter tires. The service by John was very good and was quick. He was very helpful as he explained the whole process for why my car might be pulling to one side while driving. He fixed my cars problem and now it drives perfectly. Thank you OK TIRE brampton.
Great customer service experience - I was lucky enough to have them fit me in for a quick same-day tire repair! Completed the job super fast and the gentleman helping me behind the front counter was great!
I’ve been using OK for several years. They are always pleasant and great to deal with. I’ve tried the rest and only use the best. Thank You Ok Tire for your great service!
Just for an oil change of my toyota corolla they charge $195.34. Adding up a recycling charge of $63.15 and $8.11 for an oil filter. Total scam. Do not patronize this service center period.
Never had an issue with quality of work, but they consistently fail to contact me when my vehicle is ready to picked up.
Quick professional service
It was great.i was traveling with rv and needed tire,quick,friendly,best price with right tire.
I’ve gotten lots of work done at OK Tire in GP and I always leave beyond happy. Always quick, affordable and everyone is nice to talk to. Ask for Marcos!
Always a great place to put tires on and get mechanical work done to my vehicle.
Fantastic service! Found myself losing air in my tire. Just made it there in time befefore i lost all air. They were closed so i left it there overnight. Gave them a call im the morning and they managed to fix the flat without the keys. Also pointes out my rim was cracked.
Tracy is the best!
Fast service and they were great to deal with my wife needed a new tire and with her coming off night shift it was hard to get it in. Left vehicle in morning and tire was installed as soon as it came in.
Great customer service. Did not rip me off. Offered advice. No issues with my car. I will definitely be back next time I have an issue. Would totally recommend.
Excellent service and very good fitment knowledge
Very quick service
Always get served quickly and never have to wait long to talk with someone.
So I brought my 08 lancer that i believed it was nailed. they fixed it and after 2 days same thing happen. They ended replacing my tire with brandnew one no cost since they said that the repair thing didn't work. wasn't it amazing? Honesty and Integrity all in one. They could have said anything out of the blue but instead they went an extra mile. It is not only money. So 5 stars!
The people were friendly and helpful, with the work being done as fast as could be expected.
Amazing service! Bought a car believing to be on all seasons and was slipping and sliding every where. Came in feeling that there was no hope in making it home due to not being able to get tires. They went above and beyond, even staying late in order to serve me! 10/10 would recommend them!
Great price and service.
Very knowledgeable, trustworthy, friendly, and professional staff. In all my experiences with many other car shops in the past, myself and my vehicles have never been taken care of so well and given such quality advice. They take the time to explain details so you can understand and are not left hanging like hearing an unknown language. They often give multiple options and help you understand each option andtheir benefits/outcomes. I highly recommend this team for looking after all your automobile needs. These are the guys you drive across cities to get to!
Ryan is very knowledgeable about cars. He is pleasant. The prices are very very fair. The work is precise and excellent. Thank you Ryan. Shereen/Sherry.
Great customer service. Very professional and accommodating to my busy schedule. Jim and Lisa were a pleasure to deal with, Thank You very Much!!!!
Very nice service every time I go there for an appointment.
Big big thank you to Sean C. and Kevin S. for helping me out today with my Winter Tires on my new GTI! Sean was very friendly and kept me informed throughout my wait time. I don’t trust leaving my new car with very many people, and I was thoroughly impressed with the level of professionalism and curtesy from both employees! Thanks again Sean and Kevin, I will definitely see you both in the spring for the install of my new summer Rims and tires!
Fast and reliable. No appointment
Amazing service. Most people cry when they have to bring their car to a garage. I enjoy a good laugh when I go here.
Good service
Excellent staff & service.
First class tire service! My main go to for tires and brakes.
❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
Excellent, same day, no appointment service. This place is MORE than OK!
Great service fast booking always get what you need done correctly.. only place I will take my vehicle.
Great staff! Very friendly and makes you feel welcome. Will definitely go back with any issues I have :)
Good experience, had tires changed fast.
If you buy your tires here they do tire repairs for free. Quick and very reasonably priced.
Good customer service. That also stored my winter tires.
An excellent service, Erik was really helpful. My car was fixed fast and the price was great.
Excellent customer service, excellent work, fair prices!
The staff were professional and helpful.
Honest advise. Best Service hands down...
Definitely one of the best services you can find in Guelph. It is cheap for the quality of the service. Highly recommended.
Well this was easy....needed to replace the rear tires on my Smart Car, the young lady on the phone was very helpful, not only did they have the tires in stock, but they were able to replace the tires by noon that same day. Good tires, great service, fair prices, and knowledgeable friendly staff....what more do you want????????
The tire socks I got there are amazing I’ve been using cable chains to get up my driveway for 3 years I bought the socks used them today way better 100%
I typically purchase tires from Simply Tire which is closer to my home; however, OK Tire in Etobicoke is very close to where I work so I decided to try them out. It was a pleasure dealing with Sean to make my appointment and to finalize the purchase of my tires after installation. While waiting for the new tires to be installed, the facility appeared clean and free coffee was available for customers. I did however experience the following service quality issues: (a) they did not remove the two-way tape that held the old wheel balancing weights when installing the new tires...this never happens when I buy tires at Simply Tire. (b) I noticed today that my new tires have the basic plastic valve stem caps...when I went in, I had metal/chrome valve stem caps. I will assume that this was simply an oversite and not petty theft. To be fair, the store did appear busy on the day that I attended; they may have unfortunately just rushed my installation service.
Had my tire fixed in no time and the front counter guy was very polite and great to talk too.
Don't really have much to say I don't buy tires from there
Friendly staff
Had an alignment and checked suspension, friendly and knowledgeable staff.
This place is great, staff is super friendly everyone was masked and proper social distancing is practiced. Their alignment guy is the best in town, and all the tire techs are very honest, and don't add extra little services and there's absolutely no price gouging. They will let you know what's wrong with your vehicle, be up front on prices and what's absolutely necessary, and what might become a major problem down the road. If it's unsafe they'll tell you but they don't force services on you or try to con you to see it their way, to make the extra buck. Big shout out to Nolan, Braylyn, Josh, and Jake, they do excellent work and are just good dudes in general. Honesty and reliability go a long way in this day and age, when there's so many people scrambling to cover their bottom line. The Cherry on top of all of this is their prices are fair, and they seem to take great pride in the work they do... Hats off to everyone at ok tire Cranbrook, I'll go to them for all my mechanic work
They are decent people, managed to make an appointment for me in a very soon and reasonable amount of time, and do care for you/want your business so they go out of their way to make sure you're getting the best deal and good service. I like supporting smaller local businesses, and these guys are great. I will keep coming back here so long as my car has problems that need fixing lol
Christen and his team are very hardworking .
Best prices up front. Beat Canadian Tire and Costco by over$150. Amazing Service
Great price and wonderful service!
Bought 4 general winter tires good price ,staff friendly and great service.
Excellent customer service very professional and was very timely. Real good people here and real good service
Ok Tire got me in quickly and didn’t balk at all when I later added a few more items to the repair list. They looked over my car and had me on the road on time. Thanks folks, you are awesome!
I've been using Gray's since I moved here a few years ago. Never had any issues. Very accommodating and timely. Prices are fair and they're honest about what needs done. Will be going back next time my car needs some love!
Poor customer service. Person at the counter didn't seem like he cared (body language and attitude) from talking to him. Left my name and phone number for him to call me back... never received a call back.
Friendly and quick service
My go to guys for my tires!
Went in to buy a new tire after I got a flat. They were able to locate the hole and patch it and I was quickly on my way. Quick and Honest service here.
Thanks for fixing my flat and replacing the tire sensor.
Josh and his team did a pretty good job changing my axle on my hemi
I called and was asked to come in asap got oil changed they were fast and I'm from BC
These guys are always great
They damaged my car and started arguments when I mentioned it. Do not recommend it at all. Very unprofessional!!! Not recommended!!!
new ownership. Closed on weekends.
The team here at OK Tire are fantastic. Fast and reliable service with competitive prices. Very friendly staff from the front desk to the technicians. The manager is also very helpful and accommodating with deadlines and schedules. Would recommend to all family and friends.
70$ for a tire changeover ???? Took 20 mins!
have been a happy customer since 2006 and that should speak volumes to the care they have given me for 11 years. You want a honest answer; go no further
I took my truck in for a tire slowly loosing air. Had it repaired for just about $50. I left and went home and noticed later it was still loosing air down to 49 lbs again. The shop was closed already. Went out to my truck next day to a total flat! Not impressed with the service.
Very helpful and friendly staff.
Very courteous staff. When my car indicated Low Pressure on tires one day before my long trip, my dealer did not have the spot to check it. Another store was closed. I called OK Tire in Kingsway. They asked me to come and they checked the tire pressure, pumped air and offered professional advice to solve an issue. Suggested I can bring my car to them at any time and they will look into it. Thanks Guys!????????????????
OK Tire is always my first choice as they are honest and have always helped me find the most affordable deal. I would definitely recommend.
Thieves. Rip Off Artists, Liars. Christian is all of the above.
This is a really great shop to visit when your car needs some maintenance. Super friendly staff are more than willing to help and educate you on what your vehicle needs, getting you back on the road in a very reasonable time and at a very reasonable cost! My car loved the experience and so did I. Friendly, barbershop type atmosphere makes you feel welcome and relaxed knowing you are truly in great hands. Will be back to keep my baby (a collector car) running for years to come!
Ripped me off couple years ago..not fond of them .
GO ANYWHERE ELSE. THESE PEOPLEARE IDIOTS!!! I came in a rush as i needed to get home to sylvan, 7 hour drive away.i needed 2 rear tires put on (my vehicle is rwd) after waiting an hour in the front room and while my truck was already in the bay and explaining that i plan on getting 2 identical tires for the front once i get home, refused to put on 2 rear tires (both exact same) but 1/4 inch different than my fronts. And sent me on my way without the swap with my 2 rear tires cracked all the way around and worn right down knowing i had a 7 hour drove, my 2 dogs in the car and raining bad. Again rear wheel drive, as long as i keep in in rwd and not 4x4 it doesnt matter if the rear is a 1/4 inch bigger stance. THESE PEOPLE, ESPECIALLY THE MANAGER ARE RETARDS AND PUT ME AND MY DOGS AND OTHERS IN THE ROAD IN DANGER BECASUE OF SO. DO NOT GO HERE!!!!!!!
Requested app online on May 9, they responded within a few hours just to come on in either morning or afternoon. Drove in the next day, and they had my tired patched within 30 mins. I had called other tire places and couldn't even get in till days later or even weeks. Was happy with the fast and friendly service, along with reasonable price. I will be back for sure!
Great service. They go the extra mile to help.
Friendly, fast service and offer a shuttle. Staff explained the work required and expected costs.
Great place.
We're very helpful. They found out I was purchasing tires for charity and gave me a huge discount.Very community minded business. Thank you OK Tire.
Excellent service! Honest people and goes in detail with what you need and don't need. Saved $$$ with them. Totally recommend OK tire Chilliwack!
These guys are real gentlemen and they are very generous. I came almost at the closing time for a puncture repair whereas other shop( mr. Lube) told me it’s not repairable. They were very kind and did a very good job in a very efficient manner.
Nice friendly folk, great service. Highly recommended.
Fast and proper service
Best place I ever had the pleasure of working at!
Very kind and nice people with great service
Get work done quickly and price is competitive. Always try and fit you in somehow.
Excellent service
All the guys that work here are super! I am always greeted with a friendly smile. They are friendly and helpful. My car is always repaired quickly and is done right. Their labor rate is reasonable and they dont gouge you on parts. They fix what needs fixing and dont try and do additional unnecessary repairs. I recommend this shop to anyone looking for quality automotive repairs with awesome customer service!
Great friendly service, speedy!
Great service!
Very polite staff, best price in town. They treat you like their neighbour. Would rate 10 stars if I could.
Friendly, honest service!
Great service
Good service and best pricing! Recently bought some summers and shopped around and Ok tire was the cheapest by far! At least 200 dollars. excellent service.
Good service
Great price and the place in town for tires.
Excellent service and the staff were amazing
Good service
AWESOME!! These guys fixed our tire in around 2 hours, even with being extremely busy. Being from out of town and in need of repair these men helped us out beyond all expectations. Thanks is just not enough.
They have a good stock of items but there are better places on the island to have your car or small engine looked at.
Out of this world top notch service!! The owner even brought our tires out to us in Oromocto on a Sunday! We cannot recommend them enough!
Busy but friendly. Professional and appear to be very honest. Would recommend.
I have used OK Tire in Grande Prairie several times and each time has been a fantastic experience. The staff is always friendly and helpful. The shop is comfortable and clean. Ok Tire has provided me with top notch service and repairs for my new tires, repairs on my truck as well as my family’s vehicles. I like the fact they are locally owned. I have full confidence in OK Tire and would recommend them to all of my friends.
Fast, friendly service. Good price as well
I am very satisfied with the service I received at OK Tire. I recently moved from Ontario to Halifax and needed to have my 2004 Toyota Matrix inspected in order to receive a vehicle permit. I am cautious when finding a new mechanic because I am not very knowledgeable about cars. I knew that my car needed several repairs so I thought that I would get a few quotes. OK Tire's prices were reasonable and ultimately, the reason I decided to go with their service was because the service manager took the time to break down all of the expenses for me, including the cost of parts and hourly service costs and was able to offer some cost saving solutions for the repair job. My mechanic's name is Gilbert and he did a tremendous job. He even did a few extra things free of charge, like polishing my headlights. I will definitely go there again.
Excellent customer service, price is right, knowledgeable and friendly staff.
Good place to get your truck or car tires.
Overall, OK Tire has provided me and the company I was working for with quality service with good lead times. We had noticed once or twice that there were little things which were missed but the people there are great and work with integrity.
Used this shop to do a tire changeover and oil change. Price was reasonable, appointment was available within a few days, and it took about an hour. I had asked about purchasing new tires but the only ones they were able to get to fit my vehicle were a couple of grades above what were really needed. The staff member recommended I buy elsewhere rather than spend more than I had too, which I can appreciate.
Excellent service all with friendly smiles
Great service, speedy repairs.
Its alright.
Jim and Jack were generous with their time and advice - really appreciated it!
Fantastic Customer Service from Dan,Glen;and Paul right up front. Then the Mechanics out back worked hard to get us back on the road. We work for BC Hydro in a remote area and rely on this shop to keep us up on the Mountain working. Thanks for The Five Star Customer Service.
Great service....shuttled to n from hotel
They're great. They have a nice staff and their prices are great too. If you're looking to get quality tires and service without breaking the bank you can do no better than Ok Tire.
Great and prompt service, changed both my back tires. Thank you Edwin!
They over charged for 1 tire when Canadian tire the same tire for 1/2 the price and same tire
These guys are great. Willing to go above and beyond I have found. Shop is small and they do get very busy so wait time can be an issue sometimes but definitely trustworthy place
A very good shop, honest prices and good work. I very much appreciate them.
Now you may be looking and say "wow the reviews here are great, this guy is lying." Listen here. In august of 2018, I took my car in to get the brakes done. It was an overnight job and it was gonna be hella expensive. Anywho, the bill turned out to be almost $1500 as the brakes on my car were indeed screwed. Thats not the problem. The problem came qhen about 4 months later, I get a letter saying this misbilled me. They charged me $1480 when it was actually $1490. They wanted me to pay the $10. Ten freaking dollars on a huge bill like that. Now me being a student and hella busy with work and everything trying to balance many things in my life, I do not have the time to go pay this tiny amount of $10. I mean, it wasn't my fault that THEY misbilled me right? I ignored the letter and eventually got another February 2019. This one was a lot longer and was threatening. My classes got a canceled because of the snow and so I found time to go in and pay the stupid $10. Why should I have to take my time just to pay $10 when I wasn't the one who messed up the bill? I could understand if it was maybe $100, or a hundred dollar bill missing $10. But $10 on a $1500 bill? Thats 0.7% of the bill. What kind of a petty person do you have to be for coming after others for your own mistake. UNBELIEVABLE! Edit: OK tire reached out and they apologised for the whole situation and I am very greatful. Thanks OK tire!
always fast service when it comes to tires. my third time to the store. twice for new tires, once for a tire repair. always quick and easy.
Great place! I went there from advices of several people who told me they are trustful. Indeed, the staff and especialy the owner and manager are always very kind and helpful! There are very busy but they do their very best to help you rapidly. I had an old rv with issues all summer and they helped me a lot. Thank you again guys!
They did an oil change for me. Great staff, decent prices... I'm getting some new tires installed next week...
Great service. Fast and friendly.
last year was my first time and i am pretty sure the last i will never ever go back i get there to change my winter tiers my car was good and working just great get out from the shop with an ABS problem that i am still strageling with i have no idea how and why that happen all that i know when i call back to explain the problem and left my number no one call back so i have to call many times i had to take my car back to them and the explination i got is its not ther e faut and showed me a hall list of what need to be repaired to fix the problem anyways that was the last one and i will never recomand it to any of my family and friends
OK Tire in Chilliwack is customer service oriented, staff are friendly and manager Jim is very knowledgeable. Won’t be taking my Jeep anywhere else !
Ed and the gang at OK Tire were great! Fast too didn't even have time to browse Visions... wallet saved.
Great Service! Honest and friendly. I have bought tires here twice now. Highly recommended. Competitive pricing. They take pride in their work here, and that's a rarity nowadays.
Fast and super good service. Prices were great. Definitely recommend this place
Great auto shop. The guy I've dealt with (possibly owner?) is super friendly and helpful.
Awesome service! Very knowledgeable! Will go back for sure!
WHERE IS MY CAR? Dave Dawes at Ok Tire has had my car taken away to the crusher without my permission. ICBC, RCMP ARE involved in this matter.
Very quick and professional.
Quality products, competitive prices, and friendly, efficient staff.
.My go to shop hands down! Service is amazing, staff is amazing. Would recommend them to anyone!
Best Tire place around. Owner is super helpful and great service!
Working on the rd
They did excellent job, they forgot to tighten all the lug nuts and my car was making weird sound while breaking, going reverse and even worse on bumps. Lost three nuts. And I tightened it by myself. Amazing job. Thnx highly recommend to the people who wants to get the same experience.
Great service and knowledgeable staff
They were quick and efficient in getting me back safely on the road. They were very accommodating.
Pros
I'm very pleased that Mark quoted me a very fair price for my winter tires and when I went to pay, it was below the quote price. Much less than costco
Professional service, staff and competitive pricing. What more can you ask for? Thank you to everyone at Okay Tire!
Had a slow leak, they fixed me up and got me going quickly.
Had a good experience with the employees working here.
Great service
Great place for tires. Super friendly and great service
Terrible: Management and staff are flagrantly NOT practicing public health safety measures ie. No masks, distancing nor disinfecting anything they touch. Their practice (anti-vax) put my unvaccinated grand children at risk! I will never go back to that store, nor should anyone else!
Great staff, great service. Have been coming here for 8 years and never been disappointed. Good place to get your service done. Rolf
Due to miscommunication I had to pay for work to a company truck having to expense things is a pain not really pleased about that.
I got a great deal on some great tires. Had a coffee in the very well done waiting room while my tires were installed. Fast!
I bought my snow tires and had them installed at OK Tire. They were competitively priced and the service was friendly. When I had my all-seasons put back on this spring, the process was quick, easy, and painless! Would absolutely use them again and recommend them to others.
Fast and reliable Nita is very accomodating as well, given that she has been doing alot of things.
The staff are very friendly, helpful and accomodating. I was able to get a last minute appointment. The owner is an honest guy and always explains what and why they need to do something and doesn't try to sell you stuff you don't need.
Fast and cheap
I brought in a flat...they were so fast and efficient I was outta there in no time. Thanks.
.Thank you to all the staff at Ok tires for treating me and family and vehicles with respect and exceptional service. I would recommend family and friends. .
They was super fast. Got me in the second I called. Super friendly. Overall great service. Only down fall. No waiting room. Thanks again for the awesome work you did today. It don't go under appreciated.????
Great service
Professional, competant. Ive had two repairs done there and they are hard working, good communicators and good customer service
Great shop, great prices, great people!
Horrible customer service. Asked them to replace an cv axle for me. They did an alignment and rotated the tires. They did not do what i asked them to do. And did work that was not asked for. They told me that the problem was not the axle and that i dont know what im talking about and hese the machanic not me when i questoind him about doing an alignment before doing the job. He had my keys so i had to pay him. Then i went to another shop. I described what happend to them without saying the shop name. They knew exactly who i was talking about. So obviously ok tire courtenay has a bad rep with other shops. They replaced the part for me. And it worked. So dave at ok tire insulted me and ripped me off. There is lots of tire shops in town. I would look around before i settled for the bottom of the barrell. I will be expecting an apology and my money back. Nothing else
Always helpful and great advice.
Great honest competent service.they work hard to make you happy.
No bs. I trust these guys with the foreign language of auto mechanics that I don’t speak.
thanks jay
Jim and lisa are great people who try their best to get things done cost effectively and timely for the customer. A place you can feel comfortable leaving your vehicle.
My go to place for service that my vehicle warranty doesnt cover. Fast friendly service, beautiful waiting area. Staff are very knowledgable and are willing to take the time to help you or discuss vehicle concerns. I recommend them to all my friends and family. Go to OK Tire Fredericton with confidence that they will fix your vehicle issues and not overcharge you. Good Honest service!!!
Rolled in with a nail in tire. Angel at the desk got me squeezed in for the flat repair. Fast! Thank goodness ???? and thank OK Tire!
I had few questions regarding my tire problems...I end up going in store and great experience with front desk lady extremely understanding and helpful.
They charged me $180 for an oil change and a tire switch-over (tires on rims). Canadian Tire charged me $100 for the exact same service. I don’t think I’ll go back.
Great work, easy to book by email
Came in to check tires, he promised to check but didn't. I paid 120$. I had to go to other place and they've found a problem with just checked tires in OK Tire. That's horrible experience. Do not go there.
Ryan is very knowledgeable in what he does. I highly recommend!
Always good service here
Always upfront with great customer service.
Great service and competent staff
Very fast diagnosis. Advice is free.
Do not use this tire shop, they might bust your vehicle in the process and blame you for it. My wife came in for a tire change only to get the vehicle with a computer message about chassis malfunction. Upon further investigation it was discovered that read shock sensor was damaged. It was recorded on which time and date this message appeared, which was on the date the tires were changed. The owner was automatically hostile, rude and denied it was them, further more suggested it was already broken before that and I had no proof of otherwise. This is by far the worst service I have received.
Ever since moving to the KW area, finding a good, trust-worthy and dependable mechanic has been struggle but that's something I don't have to worry about anymore. OK Tire on Bishop Street north is my go-to-place. The new management that has taken over has completely revamped things at this shop. Prices are very competitive and trust-worthy and work done is always great. The waiting room is nice and clean and I definitely love the fact that you can clearly see the mechanics working from the waiting room. I would highly recommend to anyone!
Quick service and moderate price. Though I had some issue with appointment
We have been taking our vehicles here for years. Excellent service, no hassle, honest and they don't over charge or up-sell.
Super customer service. James is friendly and helpful.
Best service I've had at a tire shop to date.
Great service and always firendly faces. Great honest service to match Thank you Ed and Ronita!
After my Old Van wouldn't start I had to have it towed to OK tire to have it looked over. On the phone I talked with both the receptionist and Bill Gray the owner. We talked over the issue and he reassured me that they would have it fixed up in no time. I was thrilled wen there team had it back on the road the next day. I was happy to have options on the quality of the parts they would be putting in. I was even able to pay over the phone and arrange for an after hours pickup of the car. I never stepped once in the shop but I had felt very taken care of the whole time. Thanks.
God bless these guys, it was a cold day had to go to work ,but got a flat ture on the way,went here ,They fixed it so quick that i made it only 5 min late to work,and my ture was more than OK
There was a schedule miscommunication, when they thought I had cancelled and much to my pleasant surprise they took my car in anyways! Service was very quick and staff are super friendly, no surprise costs unlike most places. Oh and the best part? you can see what they are doing which is very professional knowledgeable work! ^.^/
Excellent service.
I made an appointment for 9:30. They didn't even look at the car until about 5 hours later. What was the point of me taking time in the morning to drop it off if they never intended to work on it until the afternoon? Then they gave me ridiculous quotes of parts. $1500 for brakes, rotors and calipers. I could get all those parts for for less than half that. I got the same job done 3 years ago for half the cost they quoted me (parts and labor).
Great customer service ????????????
Worst service ever never again will I or anyone I no in the trucking business ever use your service again
Great service.
5 sets of tires over the years and as always, so happy with the excellent quality, speedy service and best prices. Will always go back, thanks again guys.
Great service!
They told me I need a new ball joints I took it to another place in my ball joints were fine
Great knowledge...excellent customer service.
Talk to Ryan he knows his stuff when it comes to out fitting your truck with awesome tires!
HONESTLY ! Some of the best people in the Tire / Automotive industry. Always available, honest, and ready to help. You can trust their experts will go above and beyond for you. From technicians to upper management this team is well oiled and will have me as a customer for life !
It was Just OK ha ha
Great tire store. Excellent run business. Great prices on winter tires
Friendly, professional, good prices. lgbtq+ friendly. Very happy with their service.
The guy always put me on hold and never answer the call. I Called three times today. This is not good service at all. He just pick up the phone and say "Can I put you on hold" after that nothing from him .I put on hold for more than five minutes at a stretch. The same thing when i called after 1 hour.
Got me the correct tire for different sized wheels quickly and for a great price!
Great place to get tyres. People are great. Prices are top notch. They will help you with all your needs
A friend recommended them. Honest and do a damn good job. Great customer service. It’s a busy season getting winters on and they got me in no problem. They fixed my brakes in the process and gave me an online report as well as a phone call to discuss what needed to be done. I felt well taken care of. I would 100% recommend them to friends and family.
Many years of taking my vehicles to Gray's. Have never had a single issue, always advised of problems, resolution, and cost, which were always exactly what I was told. Highly recommend the service.
Very helpful, Great service and fair prices. Worth the 40 minute drive. Will definitely return.
Wow! They are so kind and accommodating. We highly recommend this place!
I had new tires installed and had a wheel alignment done on my Tacoma recently. The counter person was extremely helpful explaining the process and ensuring that I was satisfied. I was told that the alignment was out quite a bit but the technician had many years of experience with this and was able to fix the problem. I was also offered a mail in rebate for the tires which I did not know about when I first booked their service. After one week I returned to check that the wheel nuts were tightened correctly as they recommended. They were prompt with this service and made me a priority even though I didn't have an appointment. With the large tires on my truck I asked about the spacing between the upper control arm and the inside of the tire. I was reassured that this was normal spacing and that wheel spacers were not recommended. As I was leaving another person came out with the wheel alignment tech to assure me once again that spacing was normal and that it was good to go. In my opinion this was service above and beyond. I highly recommend OK Tire here in Chilliwack. They are professional, helpful, friendly and more than willing to go out of their way to offer you good service.
Very friendly service
I requested an appointment online, got a reply that they would contact me but nothing happened. If you are going to have an online presence then you have to follow up.
Went in for standard tire change from winter tires to all seasons. Staff failed to properly fasten my rear passenger tire which lead to it nearly coming off while driving. This put my family and others safety at risk. Secured the tire and returned to get it done properly which happened however no apology and was still charged for service. Won't be returning.
Great service, very accommodating, Friendly staff 10/10 So glad I got my tires here
After having troubles with a local dealership over a year ago, I found myself needing somewhere to service my Tacoma. The staff at OK Tire are exactly what is needed in the world of automotive repairs. They’re friendly, honest and make sure you’re only paying for what needs to be done. They inform the customers of what work they’ve done and what work should be expected in upcoming services so there are no surprises. In my case, they’ve saved me a lot of money in comparison to a dealerships’ recommended service because their inspections are far more comprehensive, even when the vehicle comes in for a routine oil change. I’ve been incredibly happy with the work that they’ve done. I will continue to bring my vehicle to them, as well as recommend to anyone who’s looking for respectable automotive services to do the same.
Great place! Brought our car in for work that was "needed" and was told that it was so minor that the part didn't need to be replaced. Saved us $300! We will be bring all our service here from now on.
Had new tires put on. Staff was very friendly and helpful...even after repeated phone calls and last minute cancellations on my end they remained professional, courteous and helpful getting me in. Service was quick (it was only tires) but there was no lag, my car was in on time and out when they said it would be without any other 'hidden' fees. Store is clean and professional looking. Great experience overall, I highly recommend.
Good job
Personal and real service. Best value!
Awesome service team
Good service
Tracy and Jeff are the best.
Joe is very profetional and keeps the clients interests in mind.
In today's day in age of customer service, it is difficult to find companies that still understand the importance of delivering great customer service. I can tell you that beyond a shadow of a doubt that the great folks at OK Tire Service in Cambridge get it! Christian and Mike are the two individuals that worked with me to fix my GMC Terrain - They took the time to diagnosis the problem properly, explaining that the code thrown could be a couple of different issues. They conducted thorough testing, and diagnostics and as hard as they tried my problem was still my catalytic converter. Ultimately I had to have it replaced, they completed the work in a timely fashion, and at a very reasonable price. They even stayed a bit later on the day I was picking up the truck to accommodate my schedule. Great group of people at OK Tire Auto Service in Cambridge, they have just earned a customer a life! Thank you guys for the great work!!!!!
Simply put! “The Best!” All around, friendly and knowledgeable customer service, quick and efficient, and the best price , I would definitely recommend OK Tire 110%!
Always great service and affordable prices.
Everything about the service and facilites was great. Service was prompt, explanations of the work were detailed (but still understandable). Rates are very reasonable and I'm very pleased with the work. Would very happily recommend them.
Great, friendly service. It took a little longer than expected to get my tire fixed, but they kept me updated and gave me a great deal. We have been buying our tires here for years. I would recommend them to anyone.
Fantastic staff! So friendly and helpful
Decent prices and great service. I recommend them!
Great friendly service. Always on top of things and dependable.
Needed to get a new set up tires installed for my daughter. All it took was 1 phone call and they squeezed her in. They offer great customer service and the staff is very friendly.
These guys are seriously professional
Cal and the team were awesome! Very friendly and speedy service. Highly recommended.
Honestly hands down best customer service I have received in the Valley at an auto shop. They also didnt charge me to put the lug nut in my car that I brought in and I honestly didnt feel like I was dealing with slime balls. Like many of the shops in the Valley.
Waiting area is sparse, free wifi and coffee. Reliable service,, friendly staff. I particularly like the app that provides you with details on your service visit!!
Incredibly amicable and very supportive workers. Strongly prescribed. Timely help, best costs around on Toyos. Short path incredible for family climbs. Parts to investigate and fortunes to discover.
A great place to have work completed on any vehicle.
We are so happy with their honesty and integrity, professionalism, and punctuality, ECT.. I can't say enough. Keep up the great work! Thank you!
A huge thanks to Mark and his team for the tires and service today.
Great service
I can't explain how happy I am with the level of Service at OK Tire, I have bought 2 new sets of tires here and had them installed and they have been exceptional. The first time I waited for my car, the woman at the front desk was so friendly and kept up a conversation with me. I highly recommend OK Tire for all your auto needs.
Amazing service. Nothing but great experiences here.
They were the only ones other than fountain that would take me in short notice . Despite being busy they had me on my way quickly. They were friendly. Will go again
Friendly and very accommodating!
Great service and very friendly staff. Were very knowledgeable about all of my questions and explained so I understood the products. I will return for future services for my vehicle
I have been a few times now and each time is a good experience! Especially when I feel panicked about my tires. I will always go there for my tire needs! All the people are nice and polite, and I love the doggie!
They ordered in my tires & installed while I went to Starbucks
Great friendly service. They're really knowledgeable and reasonable as well.
The valve tube of the tire in my car has broken, the staff in the OK Tire repaired it in a few minute . Good quality , good technique. God bless them.
Great place and friendly. I was impressed they remembered me lol. It is one of those places that charges "shop fees" though. One expects all charges would be encompassed in the service fee.
Ok Tire was the Jazz!! They fit me in right away and top quality too
Not just ok but awesome local buisness! Support local!
I called OK Tire on December 23rd and needed my car repaired quickly. They booked me for the morning of Christmas Eve and had me out by noon with an invoice approximately $300-$400 less than other local competitors. Fast, friendly and ultra accommodating. I will be dealing with OK Tire exclusively from now on. Thanks a lot guys.
The guy in the shop was quick and knowledgeable!
Great service. You can go here with confidence. Free coffee :)
Great customer service! The staff is always very informative. I’ve never felt like they’ve tried to up-sell me on something I didn’t need.
A great experience from the booking of the appointment till driving away!! Will be back again!!
Good service
Ok Tire always goes above and beyond, even when we're unorganized! They get us in and out quickly and efficiently as possible without any issues. The service is always excellent from all persons employed there.
While I am extremely thankful for being able to get in last minute as I have to take my car to Edmonton this weekend for a surgery on Monday, I was disappointed to be called and told that my tires are there. I said I would be there at my appointment time of 3:45 only to be told there is no guarantee that we will get my tires on today. My husband took my car in for me right away to be told you don't do appointments as its first come first served. Had we known that, we would have dropped my car off first thing this morning. I get that it's the first snowfall and it's crazy busy, but if you offer appointments, you should stick with them. It makes everyones life easier.
Excellent Service as always!! Thank you very much Cristian!
I personally take all my vehicles here for changing for summers and winters. Quality service and they care about your safety. The tire service forewoman was extremely helpful at helping me pick my last pair of winters.
Have had a few oil changes here and not to many problems just had the battery replace and they put one in that can barley start the engine like after -10 she won't start but my old one would start in -30. It also cost more than if I went to the store and did it my self with a stonger battery. The shop workers are nice but the battery thing makes me question ever going back. It's been about 2 weeks and I still have the slip can I still bring back the battery and get my money back and try somewares else or am I just sol. Edit. Went back and they replaced my battery with another one so far so good she's been starting in -30 like she use to this is with out a heater. So far as I know I was an unlucky with the first battery as 1 in every so many is faulty happy to have my car working.
Friendly staff
Ok prices pretty knowledgeable staff not my first choice
Service was great but I was very disappointed to find out OK tire stores are independent and I had to pay for warranty work because I bought at a different store.
I was not at OK Tire
I sent them a email early Tuesday with a tire problem and picture. Called them on Wednesday. It's now Friday and no word yet. What do they want me to send a smoke signal,Morris code,A punched braille letter in the mail? Fine I'm taking my business elsewhere. Unprofessional
Great service.
Great experience with Matthew and the other guys, persistently troubleshooted my problem and the pricing was fair.
The staff at Okay Tire are always helpful and friendly. I appreciate and trust the staff’s advice when it comes to servicing my truck. Trust is important to me because I’m not a mechanical expert. I don’t have to worry about unnecessary repairs and glad to receive their professional advice on how and when to carry out service. It’s also nice to be remembered by name and the extras they supply such as a lift to work while the truck is in the shop. Thank you, everyone, for your commitment to professional service!
How often do you look forward to going to a tire shop? After your first visit, you are family. Great prices. Very friendly and knowledgeable staff.
Very good I am please
Really affordable service and parts, excellent customer service.
Christian is the best he is honest and very helpful
Great people and efficient repairs
Not polite ????
OK Tire on Woodlawn is the only and best place I will go for my vehicle. They truly appreciate your business and prove it with honesty, good prices, and professional advice. You can compare prices and service and you will find some places a bit cheaper, but you get what you pay for. For any female drivers who might be nervous about being taken advantage of, go to this location and speak with Lisa. You become part of their family and will always be important to them. 5 stars all day long!
My vehicle broke down while returning home after the long weekend. Jason and his staff went out of their way to get us up and running again as soon as possible. I wouldn't hesitate to call the OK Tire in Cranbrook again should I need automotive services. Great job!
Excellent service, integrity still exists in some repair shops.. Great place, they also do Out of Province Inspections.
Awesome service
Great professional service with every visit. It's comforting to have found a place to service my vehicle and feel as though people are always looking out for my best interests.
Felt pressured into buying parts i didnt need. They never properly fixed my breaks and couldnt fix any other problems because they didnt have the knowledge to assess the problem. Not happy with these mechanics or the owner. Not recommend unless the extent of your visit involves getting your tire pressure checked and your windsheild wipers changed.
I have been a customer since May 2017. The service is excellent and all of the staff are friendly and efficient. I appreciated the honest answers I received to all my questions. I was treated with respect and made to feel very comfortable as I waited for my car service to be completed. This location is clean and the overall atmosphere is very approachable. I live in Surrey but I don't mind driving to Burnaby for the excellent service. Doreen, July 23, 2018
Seamless experience. Technician was great and explained an issue with a wheel cover from a previous installation from another tire shop. Very professional. Would definitely recommend .
Kewl tires
What a great experience and professionalism from start to finish. I booked the appointment for new winter tires and rims, showed up the next day for my schedule appointment on time and had great customer service given to me by Seamus. He was very knowledgeable, polite and is highly responsible for me telling others of the great service that I received at OK Tire in Grande Prairie Keep up the great work and I am glad to support local especially with such great customer care that I received
Very polite and experienced staff
Great guys here
Great shop. They were able to help me right away with a flat.
Brought my 07 dodge diesel in for some long over due work that needed done Simon and Mike did an excellent job getting the work done at a fair price and made sure to get me back on the road in a reasonable amount of time. The young lady that was changing my tires had them changed in no time even tho I had dropped the spare rims off for my truck just before lunch she had them done right after lunch when I got back. This is one of the finest auto shops in town there all great people right from the owner down thanks for the great work and reliable service!!
Had a vibration while driving, had taken my truck to a dodge dealership and they didn't fix the problem but gave me my truck back anyway saying it was fixed. Truck still had a vibration problem, I stopped in at OK Tire to see if they could diagnose the problem. As soon as the attendant at counter looked at my tires he knew what was wrong. They used balancing beads when they shouldn't have. I was booked in the next hour and the boys at OK Tire fixed the problem properly! Can't thank them enough for the service and quality of work!
Straight answers. Great service.
Top notch service
Thanks for getting me in for wheel alignment so fast on my truck. Would definitey recomend your business as professional and very courteous. Thanks again
Great guys to work with Shane and Alex !
Good place to go to get your car repaired!!
Honesty instead of trying to sell tires shows they're working with the customer.
Great prices
During our last ski weekend in Corner Brook I had a flat tire that a I had to fix. Ok Tire was the only place open on a Saturday morning. The friendly team saved our weekend with fast service. Thank you.
Great service. Friendly and clean.
All around great service
Got the pin changed in my valve stem on my tire and air pressure checked in my tires at no charge. Thank you so much. Thank you Justin for getting me in right away and thank you to the guy who did it. Awesome. I will recommend this place.
Great service and the best can do attitude in the city.
Great service and attention to detail. Been dealing with this shop for 5 years now and it's always a great experience. Thank you
Best service ANYWHERE in the Chilliwack area. These guys fixed my truck and got me back on the road. They also fixed what machanics at "CT" messed up. Would highly recommend you take your vehicle here for ALL servicing. Dont make the same mistake I made and go cheaper. Not worth the headaches. Thanks again guys!!
Went out of their way to get my trailer in the shop quickly and have the tyres switched out ASAP because I was short in time. Very happy with their service.
I've been using Oktire for a few years now and the service has always been fantastic. The staff are very friendly and they are quick and efficient to get by vehicle back on time. Thank you for always providing great service.
Asked them to switch tires, managed to scratch my truck. Then denied it with very non professional response. 0/5 blacklisted.
If Harv owns the place, I suggest avoiding it.
Great price and awesome service, would definitely recommend!
Top notch customer service and a level of trust not often seen anymore - I have frequented this shop many times in a variety of vehicles and never been disappointed . I refer this shop to my family and friends many times .
Fantastic, honest service, always!
Poor service. I was charged different prices (more) on two occasions. On the 1st occasion, I was charged for 2 sets of balance for the tires instead of 1 set of balance. On the 2nd occasion, I was demanded to have my mask on but yet the owners / employees not wearing masks when they are around with the customers. They also tried to charge me for $2 for water to fill one of the 5 gallons container.
Excellent customer service! Very friendly, helpful and knowledgeable employees plus fast service.
Really Nice People Best Place In Town
I had a vehicle worked on here figured they’d know what they were doing, they over inflated my tires to 90 psi and one blew up hauling a trailer went back to go get a new tire put on and they did not offer any discount what so ever
Great service.... they are super specialists when it comes to the complete inspection...and even i was able to talk to the mechanic on phone...getting a good advice on the report....highly recommended auto services...
Always trust Paul and Glen for any of my tire needs
Friendly frontline staff. Prompt service. Reasonable prices.
I live on a small rural island and had a flat so had to drive over on the donut. I left my car at Kal tire for the day while I was at work to have the tire repaired,I arrived after work for pickup. The tire had not been repaired and I was not informed of this. Now at closing time, I was scrambling to find help. Thankfully, ok tire in Courtney stepped up after closing time to assist to the best of their ability. I highly recommend the OK tire in Courtenay!
Jason the owner took care of our trailer's tire and rims, he even gave us a deal when we made a mistake and had to come back. He was very patient, and Johnny on the spot with everything going on. It's obvious why they're so busy with the amazing customer service that they have.
As an employee of OK TIRE & Auto we strive to provide honest and excellent service for our customers. A great company to work for.
Knowledgeable and friendly professional service Thank you
Worst experience ever I went their to patch my tire. They take your tire off, knowing that you have no other decision they make you buy a new one. They don't install it properly and when you call to do the job properly they charge more. Never use OK tire, they are there to rip people off. Never go their.
I’ve taken my car to OK tire since the day I bought it, I have always had the best service I could ask for. Great atmosphere & techs!
You will get a great service from Ivandro
They were able to get me in with no notice. Took me into the back to show me where they found more issues with my car. They were beyond professional and accommodating and would go back to them for anything and everything.
They do a great job and are very efficient in all their work
Very friendly and professional staff & mechanics. Had a pleasant experience
A great experience and very accommodating...highly recommend ????
I would not recommend this place.
Friendly and efficient...thanks guys
Good trustful people!
If I could give zero stars I would! I paid $170 for a new winter tire (just one) after getting a flat on the highway. I was charged $60 to have it put on a rim. The standard price at every tire shop is $80 for four tires to be put on rims. I had to leave work in the middle of the day for my appointment, after being told they would install it upon arrival. After the tire was put on the rim I was told "there wasn't enough time" to install the tire and that I would have to return again to have it installed. The installation itself takes two minutes. I know this because that's exactly how long it took for my friend to install it for free. They literally could have installed the tire in the time it took me to tell me they didn't have time. Complete ripoff. All in all I paid $230 for a tire to be put in my trunk. Scammers.
Great folks and excellent service.
Top notch staff. I had an unexpected flat tire. Was able to drive my car to OK Tire. They repaired it in a timely manner and I was on my way. Many thanks!
Incredibly cordial staff, quick service, reasonable prices. Plan to go back when I need tire work done.
Fast friendly service, great place to bring your car for tires or service.
Great service, very knowledgeable and friendly staff.
Good service.. good choices for tires..
They changed my tire to a new one!
All i needed was my spare swapped on because i had picked up a nail in my tire. Went to 3 other tire shops in town and was refused service and given attitude. Ok tire came thru changed out my tire and repaired my other one. Highly Recommend this place.
Great job
Got my winter tires here, spent $1500 on them. One tire had a slow leak so I brought it back a month later as they told me the valve may be off. Turns out I ran over a nail. And also turns out they're one of the only places in town that charge for a leak repair. So, looks like I'll go elsewhere.
Great place fair prices
Came in with a punctured tire. Not a huge job but they treated me like I was getting major work done. Great service and very professional. Definitely recommend them.
The best !
Great service
Very quick service
So glad a co-worker recommended his garage. Excellent customer service which makes bringing your car in for routine maintenance or repairs effortless.
We brought our car in for a rather complex onboard diagnostics and were delighted with the service offered by OK Tire Burnaby! Staff were very patient in explaining their findings, which was helpful since we aren't very "car savvy". The team was very thorough in trying to find the root problem, were timely and conveyed their findings and opinions honestly. The cost was also very reasonable. If we have any other vehicle issues, we would definitely come again!
Great customer service ????
Great service and great staff
Great place, great service
Needed a necessary Job done. This team is incredible. Sanitized my keys and everything! Nice work all!!
Great service, awesome prices. Jason was very polite & courteous, & helpful for what I needed.
Excellent service at a fair price.
I took a vehicle in to get a safety done, more than once, and they are always accurate and honest about what the vehicle needs without any added B.S.. I will most certainly use them when the repairs required exceed my capabilities or my equipment required to do the needed repairs. Highly recommended.
Fast, professional, and courteous
Great service, Friendly people. I needed 2 new tires i went in they got it done really quick. Customer service was the best ive ever seen. All around an excellent shop.
Ok Tire Etobicoke always has great service and they know their stuff!!
Very friendly team, and helpful. Is definitely recommend them to my friends and family.
Friendly, professional and very efficient! Excellent covid safety protocols in place. Thanks for a great experience!
Don't look further
I made an appointment to purchase, install, and align four tires for my car at Okay Tire, the Charlottetown Branch at 22 Spring Lane Charlottetown PE, C1A-5Z9. The worst service I ever ever received!
2 hours for a simple oil change, and the attached dealer is an overpriced joke selling lemons. Staff were pretty rude to me when I asked about their other services for my truck. Took my business for my truck elsewhere. Avoid.
Great service
I popped a tire pretty late in the afternoon. I called OK Tire and they set me up with the same brand of tire and instalation within 20 min of arriving. Their price was amazing I paid 90$ less for the hole package (2 new front tires, placing and balancing) then I paid for the previous set at Canadian tire. They wher super friendly and patient! Definitely recommend!!
Great.
Great Service!
Fruendly staff
Continually bringing my vehicles to OK for superb service. Honest, reasonable and timely are expected and delivered at OK. Also getting our company fleet serviced here regularly for the same reasons.
I had a awful experience dealing with them. I got a quote from them over the email which said that the installation, balancing and taxes are extra. So far so good. I called them and spoke to Mr. Marlow Vella inquire to give me the price for all 4 tires EVERYTHING INCLUSIVE. He gave me the total price of $680. So I discussed the price with my brother and we decided to go with it. At this point I remembered that at no point balancing of tires was mentioned so I wanted to confirm that before finalizing the order.I called Mr. Marlow again and to get an appointment but I wanted to double check if $680 includes balancing. He said No! And dropped the news on me that balancing is another $104 extra and is recommended with new tires. I felt that I was misinformed earlier and I told Mr. Marlow that this is not right way to deal with customers. He got angry with me and said I cannot read your mind. I wanted to post this review to expose their trick of hidden charges dropped on you when you will arrive to get the tires changed and their terrible customer service. I wasn't happy the way Mr. Marlow treated me.
Great service and advice from Jon S and Sean on the front desk. Back every season for tire swap and check up. 5 stars for them and the team! 6 stars if available. See you in the Fall. Thank you!!
I had my honda civic 2007 to have starter and battery replaced on May 10, 2017. They had done a very professional job. Quick and clean, very good rate compare to other automotive shop around. I am sure going to use their service and highly recommended to other people.
I moved to Guelph 4 years ago and was very concerned about finding a good mechanic in a new city. I happened to stumble upon the team at Ok Tire one day and all I can say is "what a relief it was to find a place like this that actually cares about me and my vehicle". They have never once tried to upsell me or charge to much, and they always try to find a way to make it cost effective for my pocket book. I will be moving an hour away soon but I will most definetily be making the drive back every time I need any work done to my car. A mechanic like this only comes around once in a lifetime. Thanx for everything guys and keep up the GREAT work!
Quick service did the job perfect
As usual, great service from Todd and Kevin
Great service great people. And reasonable
Well done , very informative and professional. All tires bagged and placed into vehicle. On time !
This is a great great shop to look after your vehicles, I have had my Buick serviced there for most of four years and they have been very competent and straight forward. I believe they will not sell you anything you do not need, and they are very thorough. It is a full service shop and they have real competitive prices on tires...retired realtor Robin Irwin
I have been a long time customer of Ok Tire. I had always received great service. This recent visit unfortunately was not the case. I purchased a set of tires and scheduled them to be installed on a Saturday, as I work mon-fri. I dropped the truck off and thought nothing of it. I received a call saying the inner bead of my wheels are warn and Ok didn't feel comfortable installing tires on them. This is a common problem with aluminium wheels and a matter of opinion as there is no spec so I wasn't surprised. Upon my own inspection I saw no cracks and there was still a lip on the rim, so I was comfortable with putting the tires on. Ok stood their ground and I completely understand that they had to draw the line somewhere. I asked how much new wheels would be and was told they didn't have any wheels available in store and it would take 4-6 days to get some in. This doesn't work for me as this is a service truck and down time is expensive. I drove to a second tire shop and they said they would put the tires on for me. I went back to Ok to pick up my tires that I prepaid for, and they were closed at noon. They are one of the only tire shops that closes at noon on Saturdays in Grande Prairie, which is really inconvenient for anyone that needs the work done on the weekends. My issue with the whole situation is that they wouldn't put the tires on (even though I would have taken the responsibility if they wrecked the tires) and they didn't have wheels in stock for me to purchase. OK charged me a $80 re-stock fee even though there in no way they could help me... which I find ridiculous. Sad to say that $80 cost them my business and I'll be sure to pass the word on to others.
As always Simon was great to deal with. Fixed my problem by 11:00am and had me back on the road by noon. Couldn’t be happier with the service.
So pleased with my experience! They took excellent care of me and my car. Friendly service and professional advice. Knew I was in good hands from start to finish.
Only place..no waiting for your tire replacement..not much choice available..you have to go only with their brand..they didn't honour price...even it's on their own website.
I needed a single tire replaced. Glen helped me out quickly, professionally and the pricing was more than fair. This is the first place I'm calling when I'm in a pinch in the future
I've known these people for over 30 years from having work on my car to knowing also as friends. The best place to have work done on your car hands down! ????
Excellent service, great value and genuinely friendly staff! They were able to get me in on short notice and get me back on the road quickly. Thank you!
I would give 10 stars if it was an option. Great service and great prices. Lisa, Tucker and Jim are all fantastic to deal with, friendly and informative. I highly recommend OK Tire in Guelph!
I have been dealing with Kevin and his right hand man Bill for 30 years and there is no other Tire shop I would rather deal with! They sell and service any tire you can imagine and if you're looking for off road rubber go and see Kevins son Ryan, great guys!
Great, honest service!
I Have been going to OK for years now. They are always helpful and professional. I once blew a tire about 10 mins away from their shop around 8AM. I called them to see if they could help me as it was winter time, and I had my toddler with me. They sent a truck right away at NO COST to me to see what they can do. They put my donut tire on for me, then my bummed tire back to the shop to repair it. They then brought my tire back repaired to me at work and put it on. Can't say enough good things about them. The whole staff is nice and down to earth. 2 Thumbs Wayyy up from me.
These guys are the greatest! Kevin and the entire team always go the extra mile to make sure you get the best service at the best price.
Good service
I was very happy with the service. They squeezed me in first thing in the morning and I was done and gone within the hour. (just a tire rotation and brake inspection.)
Wow, they picked up my vehicle from my house, fixed it up, diagnosed another minor issue and made recommendations, then returned it to my house. All while quoting the best price I could find. Thank you!
Great staff great service
Always a great experience dealing with jay and rest of staff
NOT recommended
Great service, friendly staff, and knowledgeable mechanics.
My favorite tire shop in fsj! Excellent customer service!
If I could give a 0 out of five, that's what they would receive. Delivering paving equipment to a street yesterday morning, had a flat tire on my float. Being from out of town phoned closest tire company with 24 hr Heavy truck tire service, was OK Tire. Talked to Young lady at Call service who took my info, told her I had cash and a credit card, she said that she would contact and driver and they would get back to me. Within 5 minutes she called me back to say that they do not deal with Companies not on there List??? Nice. Definitely Do not recommend them for after hr Service.
The owner Mark kept teasing me said I had put on weight.
Mechanics were capable and competent. Customer service was tops. Job done on time and on schedule.
About the worst customer service I have ever experienced in my life. I called and ordered specific tires and was in formed of the price and they would take two weeks to arrive their store. Made and appointment to have the tire installed when I dropped my truck off I was called about 30 minutes latter to be informed that the correct tires had not arrived for my truck. The person there made absolutely NO effort to correct the situation, The best she could do was re-order the tires but the price had gone up by 25 dollar for their mistake and it would take a month to get the correct tires. This store offered nothing to make a customer satisfied and the only thing I received was poor service at its best. Continental Tire should be ashamed to have this store as one of their dealers.
Paul Fleming and Audrey are some of the nicest people in this town. They really mean it when they say "Honestly driven." The staff did a great job on my truck and I would take it back to them again and again if any repairs are needed. They told me what needed fixing and it was done right the first time.
Locally owned. Great service.
Over two hours to change four tires, expect to wait, definitely not the place to look if you want hustle or quality.
Came to this place because it was local and I always try to deal with businesses in my neighborhood. Great prices and nice people to deal with!
They fixed my flat tire on Dec 31 without appointment. Great job and thanks to them.
Fast efficient, affordable, with friendly caring staff.
Top notch service.!!!!
Always great service!
Every visit to OK Tire Guelph has been a pleasure! Always diligent, honest and trustworthy in their service. I love that they are a small, family owned business. They truly go above and beyond for their customers.
Great fast staff !!!
Usually decent work. However just a simple tire swap was completed and returned with tire sensor issues that were there upon pickup. Figured they would ensure all codes are clear before returning the vehicle.
Honest, excellent service! I would highly recommend this company. The team worked on both my cars. They show you and describe what needs to be done, don't try to sell you on something you don't need. They are very pleasant and terrific to deal with.
Very good service. They actually allowed you to see your car so you know what needs to be done to repair your car. Ì am going back.
Have used OK Tire for a numbej of years for both auto and light trucks . Service has always been good and tire prodcts very good.
Great Servicw. They did everything they could to fix that tire.
Great job done on my truck very friendly service i recomend this place for anyone who needs any work done. Thanks guys
Always best in city!
I was 45kms from home when i ran over a huge bolt. I was barely keeping enough air in my tires to make it from one tire place to the next for a fix. After 2 other places telling me they couldnt help me, that i had to make an appt (like really? for an emergency fix?) i made it to OK Tire. They were awesome. I cant say enough good things! My car was inside within 5 minutes. Very nice, clean, and comfy waiting area. They kept me informed as to what was happening. Within a half hour i was on my way home! Best customer service (everyone was so nice!), best service, and best prices! I wouldn't even recommend any other place but OK Tire! Thank you all so much.
Excellent and fast service.Friendly staff too.Would likely recommend to others.
Very great ppl
Great service, awesome staff!
Awesome service
Knowledgeable and friendly staff. By appointment, I was in and out quickly.
Money grab. I went in to swap a couple tires over to winters and just ran into issues. Liability this liability that just so they could make an extra $500. I could do everything that needed to be done with my eyes closed and my hands tied behind my back. They will back you into a corner and start opening your wallet like a corrupt Bankster. I highly recommend utilizing somewhere else. A quoted $60 job turned into $300. Nonsense.
Most useless place I have been too staff refused to fix a tire allegedly my rim was worn down. It's not next tire place I went to had no issues and called ok tire retarded. Don't waste your time that's 30 minutes of my life I will never get back. Is negative 5 stars available
Great service! Fast, friendly, and affordable! Thanks!
Well for a day that didn't start out so good, they managed to get me back on the road. I picked up a bolt driving down a back aisle. I remembered where OK Tire was situated on Kingsway and hoped I could get to them in time. They managed to get my car seen to right away and in as little of 45min I was back on the road safely. The team here was very professional and curtious.
Checked my unbalanced tires for free and gave me advice regarding road trip safety. Helpful and prompt.
Took my vehicle in for an oil change and tire rotation and was so happy with the service! Marcos(sales) was great to deal with and their new system that text you a vehicle report was great. It allowed me to see my tread depth, wear pattern and alignment on my tires and call OK Tire once I made a decision on any further work.
Great service and price on new set of winter tires
Not recommended to anyone.
Super friendly and efficient.
I have had a number of services completed by the amazing crew at OK Tire Brandon. The service is amazing, the jobs are completed on time, and the communication is fantastic. Matt and Andrew on the service counter are beyond helpful and courteous! If there were 10 stars they would all be lit up!!
Tire prices were very good. Service friendly and knowledgeable. Wheel alignment corrected problems left by poor dealer alignment.
My brother and I were highly recommended to use Murray’s Automotive- Alpha Street by all the Prius owners and taxi drivers we canvassed. Having been there we were very pleased. It is refreshing to find a well run, honest, skilled and reasonable garage.
Best deal on propane refills!
Ok Tire has provided us with exceptional service on our farm in the Fraser Valley, we couldn't be happier! They go out of their way to make sure all our tire and mechanical problems are solved efficiently and professionally. Highly recommend them to everyone!
poorest service I've ever received. Not organized. Un professional. 100% recommend avoiding this place!
Well run store, with good prices and good staff, helmed by Edwin, who's a great manager and an ethical person too. Experienced advice, performance brakes, and performance oils at reasonable prices (give them a couple days notice to obtain almost any brand), and Hunter Road Force balancing available too. Highly recommended over the nearby competition. I'm just a repeat customer.
Extremely accommodating. Helped to walk me through fleet vehicle transactions. Took extra time to help me select appropriate winter tires. Excellent follow up after purchase with retorquing and resetting TPMS. Highly recommended.
Good service polite. Repair was excellent. Girl named Jenn is beautiful
Very honest people and easy to deal with. Would recommend to anyone that needs to get work done!
These guys are amazing. They fixed my punctured tire in less than 45 mins, and are incredibly friendly and knowledgeable. The man working in the office even watched my baby while I had to run out to my car. Very kind!
Dented the rocker panels on my 2015 when I was getting my tires changed!! The owner was very sympathetic and accommodating when trying to get it fixed but also didn't have a great experience with the shop I was sent to!! I hope nobody else has this experience!
Reliable service by qualified personnel at competive pricing. Parking is somewhat restricted, but once parked, there is a waiting area for those in need. The location is near the Bedford Highway, easy to find and convenient for both Bedford and Western Halifax area residents.
Excellent service. Staff go over and above to ensure top notch customer service and are very accommodating!
Great service
Had a flat during our summer road trip. Sidewall slash so no repair was possible, they had a replacement in 24 hours and everything went smoothly.
Knowledgeable staff that gave me a fair price
Good service, Friendly, and fast. brake pads, calipers and one rotor done in an afternoon.
I desperately needed winter tires the second I called this company they took great care of me they ordered my tires as soon as possible got me an amazing deal and I was in and out the morning I arrived! I dealt with Cody and he was absolutely amazing super kind understanding and very professional! Thank you for such an amazing experience!
Very fast, efficient, friendly and price was competitive. Will be back for more service on both vehicles. Thank you to their Team!
Great service always!
Highly recommend - always fits me in quickly on short notice and my car is in and out in no time. Fair prices and friendly customer service - shuttle driver is very kind as well. Zero complaints.
Quick Service, and treated Lovely by Staff
Good service.
excellent service....very kind and understanding staff......
Is good
Always good service. Very considerate and approachable. Reasonable pricing
Amazing prices for tires
Joe is an excellent old school & up to date mechanic. Add...a very honest & pleasant person. Fully trusted thru many years of experience. Appointments kept on schedule.
Friendly courteous and prompt service reasonably priced
We think our products and services are great, have a great day ! ????
Always friendly and polite. Fast service. Very clean reception and waiting area with very comfy seating. Vending and even a play area for the kids. Great selection of tires and rims and all that goes with them. Knowledgeable and if they don’t have it in stock can get it I only a couple of days. Highly recommended.
Great service
Thanks for the great work that has been done from wheel alignments to rims and tires very professional bunch with good service knowledge and competitive pricing keep up the good work.
A+. Came for tire service and was impressed. Ed and his team are pros and won't upsell you on things you don't need. I will definitely recommend them to everyone I know.
This place is great, and so are the people who work there. They are fast, and very courteous. They provide a quality product, and really work hard for your business. We dropped our vehicle off the night before, and they had our tires replaced before 9am the following day. I highly recommend OK Tire in Grande Prairie!
Great place to get good deals on tires
Great service
Over priced. Definitley shop around before getting tires from these guys. They are at least 500 dollars more than everyone else. Poor customer service.
Did not enjoy my experience here and felt like I was being preyed upon. Saleperson asked too many personal questions and quoted false information about the condition of my vehicle to boost a cheque. Claimed my oil was black and needed a change (did not ask the type I had). Claimed my brakes were "grinding down to the steel" and needed to be replaced. When the issue was passed to a MAN, my oil was not mentioned and my breaks were now "okay but still needed to be attended to".
It's a really good place for people get the car fixed
Great thanks
Amazing small town customer service!! Me and a friend got a flat tire while camping and had to come back on the emergency space saver tire. Sadly they did not have the right size we needed in stock that day but they filled our tires with air, gave us the tire recommendation we needed, recycled our old tire and then refused payment for their time. Didn't catch their names but we dealt with a great couple of guys
Excellent customer service and quality workmanship. Highly recommended!
Prices are a little high compared to other tire shops
Was very happy with the service I received.
Got a flat tire on a rental that could not be repaired. Called and were told they could get a replacement brought in within a day. By the time we arrived the next morning the tire was there. The flat was removed and the new tire installed before we had even finished a coffee at Tim's. Excellent staff.
Great people pleasant and professional would recommend to anyone. Sean runs a great team everyone is on their game, trusted which is so important! Thanks Guys!
Excellent service and always efficient
Service at the counter was great. However, pricing is inflated. I was shocked at what it cost to change out my winter tires
Quick and friendly service ????
Can’t say enough good things about this business! The folks there are always kind, the service is exceptional, and they make sure that our vehicles are well cared for. Definitely recommend!
The best service
mechanic told my I need to bay to bolb wick it's 360$ but they are not sure we'll be ok:)))and iff it's not working to pay extra 600 for electric parts ....and my answer was let's cancel everything and I pay 120 for nothing Hi.
I went there last year going back again now for snow tires great people
Excellent service
Great price for quality tires. Staff was very friendly and helpful.
They seem like nice people, and I enjoyed dealing with them for my inspection. I like how I could drop vehicle off. However, I had CV axle installed on my truck at this shop. Truck made a strange new sound when I pulled out of the shop. Brough it back twice over a period of a couple weeks. Was told each time that it was road noise from my tires. I knew there was something else wrong. Eventually decided to go to the dealership. Was informed that my 4X4 actuator was broken, probably damaged during the axle install. Dealership fixed it... very expensive. I won't be going back :(
I'm very grateful that ok tire was able to help me. I found that Riel was extremely professional and confident with what he was doing. He went over an above to help me when another tire shop caused me some grief. Thanks to ok tire I have a functional work vehicle when I would have otherwise been stranded. ok tire's got my business from here on.
Wanted to give a few days to leave a comment. Wow, when I was in trouble and I knew last winter I should have got new rubber. I'm lucky I didn't do more damage. Well I got super stuck and needed tires that day. Been shopping around online. I hate shopping online folks, it confuses me ! Stopped in at #OKtire #forestlawn and got well educated on what a tire pattern is, what tire suite's road and or trail conditions. Best part is they had me in the vary same day !! I needed to get to work the next day. AMAZING SERVICE !! P.S. about $50 more for the tires then others. But they had me hooked up the same day. Well worth it. So far I'm loving the new shoes, back to my random drives.
I recently purchased two new sets of tires from this location, as well as having some brake-work done on the vehicle. The staff is exceptionally helpful and friendly, and goes above and beyond to ensure the customer is taken care of. I will be returning to this location in the future for any work I need done on our cars as I think I've finally found a mechanic that I can trust not to take all my money.
Best shop in metro, BAR NONE keep up the top tier work gilbert , he is a true artisan of his trade ... agian well done
Very friendly and experienced staff, took my Honda in for some maintenance work and went back with my Audi for maintenence and new set of tires. They have different offers and deals on every so often which is nice because I love a good discount!
Unexpected transmission replacement job was completed to my satisfaction so far. OK Tires searched for rebuilt transmission price was high only because I did not expect this type of problem, OK Tire had a loaner vehicle this was good but, when the work was done they did not clean my car inside & out. Expensive repair without courtesy to wash my car, I was disappointed. I would recommend this company to others. Mathew very professional in his follow ups as requested.
If I could give this company 0 stars for the review, I would. These people are a bunch of rip offs. Do not use this company! I've worked for 3 different towing companies to know how pricing works and this is not a company to use... sad and pathetic customer service... I rather have monkies assisting me behind the counter rather than those clowns. Still unsure how they manage to go through life with the amount of stupidity that flows out of their mouths and through their heads.
I don't bother for Google reviews as they are like a rectum everyone has one but the service here was top notch and I have to take the time out to post a review. I was advised by one of my co workers to come check out this location for an engine diagnostic I was very surprised at how honest the fellow by the name of Edwin was with me very straight forward non sense I did have the work done. I also had a nail in my tire I didn't notice is but Ed sorted this out for me. I just want to say the main reason I am writing this review is I am immune compromised and I am a type 1 insulin dependent diabetic so as you can imagine I don't like to go out unnecessarily. I was pleasantly surprised at how Ed was following the Covid 19 protocols from top to bottom and this is a type of security that money can't buy if they take so much initiative and look after the shop and the customers in a positive manner in these difficult times this says a lot about this location. I will most certainly be back for all my future maintenance needs and tire service. Thank you OK tire for following the rules and procedures during the pandemic.
John and his crew are always great. They always do their best to have repairs done promptly and efficiently.
Awesome guys to deal with... best prices around!!
Fixing a flat tire passenger front line
Very friendly but so unorganized
I purchased my winter tires here today. They were so informative about something I know very little about. I am confident that the Bridgestone tires I decided on are the right choice for me. I highly recommend this garage and will be servicing my new van here also. Thanks for all your help guys!
Promt professional friendly service
Fast and friendly servive
Great Service
Great Service!
This shop has been my go to for years. Trust and integrity are paramount.
Terrible experience here. Felt totally ripped off my last time here, which is a shame, because I had bought several sets of tires from them in the past. Save yourself the headache and go to Kaltire where they actually appreciate your business and treat you with respect.
Got a flat tire on my way through town, the guys fixed it up within a half hour! No charge! So Nice of them. What a great place :)
DO NOT GO TO THIS SHOP!!! got my tires winter tires put on last year in november (i already had them on rims, so all he had to do was switch summer tires for winter)... and personally i think he over charged me. anyways, i was going to another place to buy new summer tires and there was a lock on my tires.... there wasn't any on there last year before my winter tires went on. i have never had a lock on my tires (the lock goes on the bolts... i just learned that today). so i went back to OK tire to get him to take them off. even though they were not on the original invoice (which would have been on the invoice) he said there was no way he could have made that mistake and that i had to pay him to take them off. i figure they were from another car, and put them on mine by accident. he basically looked at me as if i was just a woman who knew nothing about cars. lucky i have a regular mechanic in Abbotsford (Paul Carter Auto), and they are going to take it off for me for a fraction of the price ok tire wanted to take then off for!
I got good pricing and quick service.
Friendly staffs
I have had my vehicle serviced at OK Tire a few times now and I am always happy with the work performed on my vehicle. The staff is friendly and knowledgeable. The shop is clean and pricing is reasonable.
Has to be one of the friendliest businesses in the Comox Valley. Several years ago I was to go on a holiday touring beautiful Vancouver Island, and what happens, lol, a blown tire. They must of seen the desperation on my face, and promptly fixed my tire for me. Today, I took some tires into OK tire for my cousin to ensure there integrity, and once again they were awesome!!! I highly recommend OK Tire!!! Reviews are meant to give a potential customer insight to what their experience may be with a given business. In fact, there have been many occasions where I have written HONEST reviews on the local business in the Comox Valley, and many were good and on one occasion not so good. With that being said, there is a very mentally ill individual who is angry at a personal level with the owner of OK Tire because he finally set concrete boundaries (taking care of self) with her, and she is lashing out at him by attacking his business by writing a very vindictive,untrue, and venomous reviews on the internet. This on every level is wrong! Please take what that individual said with a grain of salt, she has her own agenda.
Great experience, quick, professional as always.
Nice friendly service... reasonable prices.
excellent price and great service
Always greated with a smile from the boys
Good overall experience back in 2015, staff is polite and courteous. Some issues with ordering wheels as they kept going on back order.
I purchased a full set of tires and had them installed here today. The price was great and service was quick and friendly. I had a chance to enjoy a quick cup of coffee while they worked on my car. My appointment was for 9 and I was out within the hour (I think I might of even been 5mins late). Thank you I will be back to get other services done for sure.
Fast and friendly service.
They charged me 250 dollars for a car battery and to install a new block heater cord the total cost was over 400 dollar's all this I've could have done myself but that week it hit -50 so i think and this is my opinion that they took advantage of the cold to make a profit.car battery at Walmart 140 bucks so rip offfffff
They’re honest, affordable, fast and thorough!
Great
Great service as always .
Honest repairs and fast reasonable service
Been with these guys for about 15 years and always the best prices, kevin,ryan and their team are the by far the best....thumbs up boys
Great expirience as always done in better then sufficeint time frame quality of work is good..friendly staff always does the best to fit you in and get ya on your way.. I would not take my vehicle anywhere else
Matt was so friendly and understanding with my truck problem I really appreciate it
Excellent technicians with Reliable service
Excellent customer service.
Cane in for a simple alignment. They did not perform it as they said it wasn't possible with my bad ball joints. Then they charged me 60$ for a "front end inspection" without my go ahead or authorization. Worker had a poor attitude and little motive to make things right. Save your money and go to Kal tire.
The staff were all very friendly and accommodating to both of our vehicles needs even with our busy life schedule. OK Tire helped me pick out the best tires for my driving conditions and within the budget we had set out. Great place with an experience that keeps you coming back. Thanks again.
The staff at OK tire were very helpful and the work done was very quick and efficient. I am planning to return for my future car maintenance.
We have had an issue with our tires leaking. We had them fixed at another tire place but the problem was never really fixed. So I took my truck to ok tire instead and let Cody know my issue. This was my first time at OK. He was knowledgeable, professional, he listened to my issue and made sure that our rims would be buffed nicely so we won’t have this problem again. He also let me know my tires were pretty done, So I had all my tires replaced as well. I appreciated that he let me know that and also I appreciated that he wasn’t trying to sell me the most expensive tire but a reasonably priced tire that was also of better quality then what I had. I feel like this is a tire place that I can have more trust in then the last couple places and I will be returning to OK tire for future services.
Came here to get a leaky tire patched up and it was done quickly for a reasonable price.
Great service! We had a punctured tire and they helped us right away. They were professional and fast.
Very friendly staff, greeted me, asked my needs , got me in quickly & answered my questions
Expensive repairs and they just get you to fix whatever is wrong with the car but not investigate into why there is a problem in the first place. Not cool
Fast, friendly, convenient and reliable!
Everything you'd expect from a chain mechanic shop :)
Purchased my continental tires here great price speedy service glad to see even though it seems like most places are winding down on the Covid protocol not here much appreciated.
Fair honest people, will definitely return.
Amazing service! Would highly recommend.
trustworthy and reliable. .
Great service and prompt also. Will always fit you in and do there best to satisfy your needs. Alignment and tires and any repairs needed light duty or heavy duty. They have a shop to fit all who need service. Mobile tire repair as well.
Kinds, punctual, and efficient. Glad I went with OK Tire.
Awesome prices. Wonderfull staff. Fast and efficient service.
Prompt and efficient service. Christian and Team do a great job. Would recommend for not only tires but general maintenance as well
Ok tire is an amazing place where i learnt and trust the employees there. They always go out of their way to make you feel confortable and happy with your service everytime. My fiance patrick is more then pleased with their pleasent atmosphere and clean hard working work enviroment ! They always work with you never agianst you . i would recommened oktire to anybody and everybody !!!!!!
Excellent service , quick and prompt!
Guys got me in the same day when none of the other shops I called could. They had my winters changed over to summers in less than an hour. All that was great, I couldn't have asked for better customer service for that part. The problem was they left a bunch of the tire glue all over the wheels and tires. I thought no big deal I'll just wipe it off when I get home. After I wiped it off, I noticed a couple chips and scratches on my brand new rims. It seems like they were trying to cover up the scratches until I got out of there. Would not recommend this place
Cheap prices for tires and helpful staff members ready to sever you with what you need.
I have been there for First time and the customer service was great. They did follow ups and informed of work done on time. Thanks!
Honest. And did great work.
These guys always go above and beyond, excellent tire shop and very competitive pricing.
Flat tire in a snowstorm, 50km from home, I was turned away because of the demand. On top of it all, your guy at the desk was clearly stressed and rude. I'll never walk into an OK tire again.
This is a great shop. Very friendly, honest, professional and knowledgeable. Jim and his team do great work. You can trust Ok Tire Guelph
These guys have always treated me fairly and with respect. After the flat tire I got earlier this year they really went out of their way to make sure that I was taken care of, including a loaner car until mine could be picked up the next morning. As a result I brought my car back to get all four tires replaced as they suggested.
This is by far the greatest shop I've ever been to.
Best in the west
Great owner, great service, great experience!
Brought my car in on the wrong day cuz I wrote it down wrong. They squeezed in the diagnosis anyway. The car needs specialized parts (BMW MINI) but they were able to overnight the parts and get it fixed! Pleasant fellows to work with and excellent service. Highly recommend!
Its a tire shop alright. As good as any. Nothing bad to report.
I had a great experience with ok tire. Great staff. Honest and fair.
First time here and so happy I found them. These guys are great to deal with and showed me things my last mechanic missed. Just moved here 3 weeks ago and was looking for someone new to trust my car with. Thanks guys!!
Good prices and knowledge about tires
Very professional service, doesn’t get any better than that.
Was driving to Kelowna and noticed a shimmy in my tires. Called them at 2 and they said bring it in and they would look at it. Within 20 minutes I was back on the road. The guys were awesome. It was very reasonable in price and I drove away feeling appreciated. I would highly recommend them to anyone.
Erik was great. Put my wipers on for free and was able to get me great used tires. Great service, thank you
These guys are awesome! Came in with a punctured industrial tire that needed to be fixed ASAP and they did their best to get it done with next to no notice. Shout out to Christian!!
Terrible won’t be back. Staff are Not accommodating Service was terrible
Excellent honest management We trust their advice and their professionalism...and I rarely say that about auto related service.
Did a bang up job on getting my winter tires put on, oil change, as well as an undercoating that I asked for last minute. Thanks again!
The staff at this location is very helpful and they have a great knowledge on how to repair vehicles
Great place. Service is always top notch!
Normal people
great service! Been going here for years and I highly recommend
The friendliest staff you’ll ever have the pleasure of dealing with and professional service technicians who are honest and do a great job! Thank you OK tire!!
I called them less than 2 hours before their closing time with a flat tire, and they took my tire right away and had it fixed in under 30 minutes! The staff were friendly, polite, and knowledgeable. Thank you guys so much for helping me right before the giant snowstorm.
Very poor don’t ever go there left me hanging with 5 kids in cat
Amazing and friendly service! I'm from nanaimo and I was in courtenay for work. I needed my lug nuts torqued as I just got new winter tires and they did it right when I got there and no charge. Thank you so much
Quick, freindly and professional service
Awesome. Had a low tire, they attended to me promptly. Service was courteous and incomparable to other places.
They were very helpful with the questions I was asking
Easy to deal with and no hidden charges..the cheapest place i found to have my tires replaced with brand new ones.
Great owner and service. Prices are good.
called ok tire one day looking for used tires. they didnt have what I wanted but the staff member told me they had tires to sell privately. they promised me they'd pass and were in good shape. i trusted them as a reliable tire store. I later found our they are not to be trusted. the tires were unevenly worn and one had a broken belt. ik it's my fault but I trusted them as a reliable tire place and anyone doing anything with my vehicle I'd like to trust them. I'll never go back and they lost my future buisness. never trust them. always think twice cuz u never know when there just trying to make a dollar
Pretty good
Great service. Reasonable pricing!
Shawn thank you for the great experience today at the shop! The service was top knotch!! Not only did they squeeze me in right away for an appointment, they made me feel as if I was part of the family. Keep up the great work :)
Good service good mechanics friendly and they know how to take care of their customers
I was having issues with my tires losing air. I went in and Brian spent quite a bit of time doing diagnostics; checking for air leaks and adjusting the psi. He explained to me what was happening and didnt even charge for his time. A+ for customer service and knowledge. I would definitely recommend this shop above others and will most definitely be back!
Allways get prompt and expert service, helpful and knowledgable advise.
Very bad service, I booked appointment in two weeks ago by phone. However , he didn't tell what the time only Nov 28 . I say for sure, 100%, because I have class on Tuesday 1 PM. I wouldn't book 1 PM if he told the appointment at 1 PM . When I been there 20 mins ago today, the guy said , he tells everybody the time. I said , No,we talked about rim in the phone , you just told Tuesday , that may your bad. He rudely, you can go somewhere ales. I have no idea why the shop does care their customers like that. I won''t trust OK Tire in Brantford DT. I wanna tell everyone DO NOT go there , they are rude , and poor and terrible service . Don't make trouble to yourself. I will report the shop even though it may won't work. I still want to do it. They are really bad.
Brought vehicle in for a tire change and they damaged all four of my wheels. Will not be bringing my vehicle back to them for anything in the future.
Thanks for quickly installing all new run flats, doing an alignment, and part replacement with hardly any delay! They were also very kind in answering the phone during the holiday when closed, to assure me they would take care of my car that I had to leave there. Really good people here :)
We were leaving on a road trip and our trailer lights quit working. We check with a other shop and were told in would be later in the day before they could have a look. We stop at OK tire a told them our predicament and they were more than happy to help us and got us into the shop right away. Service was excellent, attitudes were excellent, price excellent, overall experience was amazing. I give them a 10/10 and I will be going back for any another work on my Vehicle. Our huskies also loved them ????
Called about a tire swap to make an appointment and was told “first come first serve, there’s about an hour of work ahead of you” but I told him couldn’t make it , would like to make an appointment, he said they don’t do appointments for tire swaps. So I came in the next morning to be told “next week at the earliest”. Would have just made an appointment somewhere else if I had been told the truth. Disappointing.
The best customer service and good pricing.
Blew a tire on the highway, late in the day but was able to limp off the highway and to their location. Great bunch of guys. Had my car repaired and back on the road in less than 30 minutes. Fair pricing as well.
Good service just bad experience
I went to get my summer tires put on .. they put them on and charged me for putting them on, just to tell me I more or less needed new tires .. thanks I would have bought a set of tires off you but I cant afford to now after spending 160 ...
This is a great place. The service is good. They know your name and give quotes. I am a return customer. Definitely recommend
Good place for tires prices were very competitive
Good place for any kind of vehicle issues... Ask for Edwin he will take good care of your concerns
Good price Good service
Customer service sucks they dont have time to deal with you when you want a proper explanation they just tell you how long they have been a mechanic and will not look up specs to show you whats going on
Knowledgeable and trustworthy staff.
Reasonable prices, the workers talk to you like a human being and make the effort to explain what they are going to do for you. The cherry on top was when one of the workers walked out and asked of everyone was good for coffee or drinks, and offered to prepare people drinks. This is the shorncliffe locarion specifically.
Really nice staff but one of the managers is a full-blown liar. Had a flat last July, said it was u fixable but was very vague as to why, even though I asked for details. No biggie, I just paid for another tire to match my winter tire set, which was a good $300, plus service. This November I took my car in to get the winter tires put on and was informed by the same guy that all four of my tires was unmountable because of cracks on the inside. I was shocked of course because three of those tires were just barely 2 1/2 years old and still had about 70% tread on them, and the fourth one was purchased the year before (the unexplained flat), so it was only used for one short winter. I asked if I could see it, but they wouldn't let me back with my newborn which is sort of understandable, so I asked him to bring one to me so I could see the cracks. He agreed, but instead of bringing one to me he brought me a picture that he took on his smartphone and showed me that, with the excuse of "you can only see the cracks when the tires are on the spreader." Low and behold there were cracks in all 4, or so I was led to believe. He was quick to give me a quote for "much better and higher quality tires", which were almost exactly the same price and quality as the unmountable tires, about $30 cheaper overall actually. They wanted to scrap the tires for me but I asked to keep them, because I was headed back to integra tire to get warranty on them! I took them to integra tire, and once they looked them over AND let me see them on the tire spreader, THERE WERE NO CRACKS!! Perfectly good tires. I was livid. And after remembering seeing the pics, the texturing on the inside of my tires were completely different than the ones in the pics the OK tire manager tricked me with. On top of all this the OK tire manager was trying to give me a quote for a new set of summer tires because mine were shot and no longer useable. But after a tread check from integra tire I was informed that they had about 60% tread or possibly 2 summers left. Needless to say, I'm never setting foot in OK tire again! Thank goodness this new mom has a good head on her shoulders and decided to get a second opinion.
Yummy!
Amazing customer services and friendly helpful staff. I have been going there for years and will always use them for my tire and repair needs
very fast, knowledgeable and very friendly team
Good guys? Good prices.
Brought in 4 winter tires to swap on. Tires where brand new last season and in top shape... They made up stories and told me two needed to be replaced.. Went to Mr.tire and had them put on hassle free. Will never patron there again.
Saved me from having to pull the spare on the truck at the end of the day. They took me in and did the tire repair at the end of the day , when the shop was closing!! Thanks to all and very much appreciated
This is the best place ive ever been to! Everyone is so heplful and so polite its amazing. Ill be coming back here everytime i need something done!
Awesome. Place to bring your car or truck fast service and will tell you what needs to be fixed and what can wait .
1st time visit but seem friendly and honest.
Always great, fast, and accommodating! Locally owned and operated!
So helpful and pleasant to deal with. Will never go anywhere else for tires.
I moved to Guelph four years ago and am so lucky OK Tire was the first auto service shop I went to. I have had two cars with them and with my older car they were always so great about telling me what had to be done with my car versus what could wait depending on my budget at the time. They have amazing customer service skills and always thank me for my business. They make an effort to remember who their customers are. I would never go anywhere else because I know I can trust them and know they genuinely want to do what is best for my car and best for my budget. I have recommended them many times and will continue to do so because great people like this are hard to come by.
Excellent service
Very impressed. So Glad I found this place. Had a tire patch and oil change done and the staff were lovely. Super caring and honest. Will be back!
While travelling for work 8 hours away from home with a trailer I got a BOLT in my tire and this OK Tire location got me back on the road in under an hour for under $50! They were so good to me, I didn't even have time to finish my coffee lol! Nice to see a fair employer with both men and women working on the floor and in the shop as well. Way to go GO OK Tire!
I have lived in Elliot Lake for just over a year. I've been going to Okay Tire since and in and out job done and done well. just what I need.
Great experience. Very friendly and knowledgeable, will definitely come back.
Perfect transaction from getting the quote to getting the rims & tires done on my 300 Highly recommend!
Went there had manager say one price .then get some more work done then notice a extra charge on bill after left phone back he said he had to charge more on first job slipped extra money in on next bill ,said he forgot to tell me sad business got burned afew times not go back
to high a price for what I needed
I was happy with the service provided. Done promptly as requested. Work included balance and install summer tires (on rims)
Great shop, I came in with a busted tire which they fixed for free!!!! Will always go here.
Excellent customer service.
we got 4 tires installed on one of our work trucks ( 2008 E250 Ford van). a few days later, I was asked about the tires. he then said "did that include the batterys ?). this truck has a tire monitoring system. I called ok tires in Burlington (Ontario, on Plains road) and spoke to jerry. I expressed my concern about the battery in the tire. he said "they should be changed every 5 years or so. I told him this truck is 5 years old. Jerry then said "they would have scanned the computer (on the truck) for a tire pressure fault (da, that would show up on my dash (it works). he then said "buy the tire sensor/battery and we will install for free (more down time on a work truck). when you take the tire off the rim, and you see a valve stem with a box or a band around the tire, would you not know there is a pressure monitoring system? i am in the heating and air conditioning business for over 20 years. i never repair the problem and not have a look at the hole unit (air filter,venting,ect.ect.) it takes no time for recomondation to the owner. on Monday at 12:16 pm, someone called from ok tire (cell #416-8__-!__5). i advised him of my concern. all he said is it's not in the manual,you do have a valid point, i will bring to managements attention. and my invoice states our ford as 2005 E250, (wrong, it's a2008) and it doe's not state free tire rotation every 10 k km. all I am saying is "be carefull ". i should have seen their mistake in the invoice but I was in a hurry to get back to work, if you are like like me you are not a tire expert find someone that is. shop around..........be careful of ok tire on plains rd.
They had what I wanted in stock, the staff was friendly and the price was fair.
Excellent service
Only place I go
Knowledgeable, friendly staff
I purchased a spare tire from OK Tire. The staff was courteous and friendly, the price of the tire and rim where competitive and they received the product on time once it was ordered. I would purchase tires from them again.
Disappointing
They’re friendly, professional and on time!
Amazing Service, great work, friendly, reliable, and trustworthy! Thank you so much for everything. They went above and beyond and I couldn't be more pleased with the work they did and the price.
Had some service required that the dealer recommended who was over charging me because the vehicle just surpassed the warranty period. The Team at OK TIRE came through on time and under estimate. Thank-you for being honest and reliable. Simon
Went in for an oil change on my Honda CRV. Staff were friendly and waiting area was nice. Cost less than going to the dealership to get the oil change done and they were quick too. I will definitely be returning back.
Came in on a Saturday morning with a small nail and slow leak in my wife's tire. Dropped it off for a patch around 9 expecting to pick it up in a few days. Got a call before 11 that it was patched and ready. Cheap fix and fast service!
Awesome service. They always treat people fairly with friendly atmosphere. I witness an exchange with a customer where the mechanic actually fixed issue with rear bushing instead of causing customer an expensive repair. Now that is great service. John and Troy are always friendly. Never see these guys in a bad mood.
The people at ok tire are so good and helpful. I find their prices are reasonable too! Thanks for your help today!
Very satisfied
A huge thanks to Cal and Jason who have been taking excellent care of my car for a very long time and to Edwin & Ronita for taking over and doing a great job of taking care of their customers. I wouldn't take my car anywhere else unless I absolutely have to.
Jeff and his team are amazing. I drove in my 2021 audi Q8 for a quick tire repair as I ran over a small nail. I was reluctant at first as my car was brand new, but I would not trust anyone else when it comes with to tires but these guys. These professionals removed the nail from my tire, diagnosed it, and found out that no actions were required as it was not deep enough. All in the same day service. These professionals did not charge me anything $. Truly bless to find honest experts in the industry. My family and I will be going to you guys for all our tire and automotive need in the future. Bryan
Ok tire has more like no thank you tire. Apparently if you need to change tires over on some rims and you don't buy the tires from them they won't do it. RIP
great service and people
The guys there were professional and friendly. I got an oil change and as far as I know, everything worked out fine. It was done fast too. Not much else I can ask for.
Great staff get my tires here with no issues
Only thing good was the coffee
Best Auto Service that you can have ever!
I went to this garage for my first time today for my safety inspection, the service I received was absolutely amazing! I will never go anywhere else!! They kept a clear line of communication with me throughout the inspection process, very reasonable rates, AMAZING customer service. I highly recommend this garage to anyone!!!!!!
Ok tire was very fast and friendly. I had 3 out of 4 of my tires seperate and they ordered my new set in. Within 1 day of ordering I drive away with new tires at a reasonable price. Service was so nice:)
OK Tire has been my go to for several years now, and even when it's super busy tire changing season, they still try their very best to help! All the staff I've interacted with are pleasant and helpful, even when they're up to their ears in work; they are never irritable or exasperated. I know, like any business with busy seasons, they may not be able to fix my problem right that minute, but their approach is to always be working on a plan to get that problem looked after, and how they can support me as a customer in the meantime. It's an honest, thoughtful and ethical business we are lucky to have in our small town. Thanks OK!
Always fast and trustworthy. They'll take time to explain things to you and make sure you get what you need done, not what makes them the most money.
Fast service, great products.
Really great and efficient service, the owner is very helpful and prices are reasonable.
Great and friendly
Can’t recommend this place enough. Only place in Vic I’ll go to have my tires repaired. Friendly staff and good honest prices!
Good price, fast service, honest people
Can't say enough good things about this shop! Formerly known as Car-Mac under new ownership, this shop will go above and beyond what the normal shop will do. Comfortable, modern waiting room with super friendly owner and mechanics. They even gave me a rental vehicle at no charge! My car was having issues for weeks and was potentially a $2,000+ job for parts and labour. Christian and his team spent hours trying to get to the root of the problem and found it wasn't the assumed part but a string of sensors that had burnt out. Cost me less than half the original assumed problem because they went out of their way to ensure I wasn't replacing parts needlessly. Very thorough, trustworthy shop! Prices are great too, would highly recommend!
Always the best of service. Thanks for keeping me truck'in along guys!
Staff was very knowledgeable and friendly. I ordered tires and rims and received them within 24 hours. It was a great shopping experience.
I wish there were more stars to give. When you find someone you can trust it means so much. Edwin, Cal and Jason are dedicated, ethical professionals and their main concern is your safety and comfort. I trust them and when I'm told something needs doing I know it's for my benefit, not to get money out of me. You'll get nothing but top class service, value for money and a courtesy you don't see very often any more. I'm so glad I found them.
This place is very good for customer service. Their services cost more than the previous shop I dealt with, but I understand that, prices for everything are increasing everywhere.They are very friendly here, and the staff in the shop makes sure you know and see everything going on with your vehicle, not just telling you and you take their word for it. I look forward to doing business with this place in the future.
The only place I shop for tires and repairs. Tried most.
I got an appointment to have my summer tires put on when I needed. Easy to drop off my vehicle the night before. Clean facility well signed. My car was ready early the next day. Friendly staff and good service.
Customer service is amazing, i am totally satisfied
Murray's did an excellent job working on my electric VW eGolf and were very reasonably priced. I can't say enough good things about Joe and the guys.
I have been going to OK Tire in chilliwack for over 20 years and always been satisfied with the work that was done. I brought my Yaris in February to have the inner tie rods replaced I was quoted over $600 as the tie rods were $150 each I was able to purchase a top of the line set for $40 each so I purchased them and had the store install as I didn't have the special tool to install them. I got quoted a price for them. They charged an extra $40 for shop supplies which is ridiculous. I was doing the brakes a few months later and noticed the tie rod boots had come off and dirt had been getting in. There was also play in the steering. I brought the car back and spoke to the girl behind the counter after that had looked at my car. She said that the plastic quick ties had broken so the put jubilee clips on them. I guess that the $40 dollars shop supplies was for the plastic quick ties. I asked her about the play and she said it was in the steering which it had none before. I really now wondering if they even changed inner tie rods I should have asked for the old ones back. It was a sure waste of my money. Thanks Ok Tire
I am very satisfied with Ok tire. They changed my winter tires for me and re torqued my tires rite away when I came back. Such great staff!! 5 stars for ok tire
I've had great, prompt service from OK Tire for my tires and also for mechanical work on my vehicle.
Excellent service
Thanks to the crew at OK Tire! They were a big help getting my new tires on my baby and doing a wheel alignment on a classic car, not something every shop can do these days! Whenever possible they got my stuff done in the absolute least possible amount of time, but delivered quality work and saved me some headaches. So impressed with this shop! Thanks!
I booked an appointment to have my tires switched over from winter to summer tires. Was told that there was no difference between the tires I had on and the ones I was requesting to be put on. After talking to the manufacturer of the tires they informed me that there was a big difference between the two types if tires and if I continued using those tires they would wear out faster as they were only meant for winter driving. This store charged me for a rotation and refused to give me a refund... they know nothing when it comes to seasonal tires..... money grab!!!
Great place had noise in the font end they checked it out immediately this was after being told too busy at a couple of other tire shops friendly competent fixed me up very quickly
My apologies. Wrong OK Tire.
Great service and fast too
Great service but not the best prices in town.
The service at OK is very good. I arrived for my appointment at 10 am and they were done in 25 minutes, 5 minutes early. I highly recommend them.
Pretty good as far as doing a tire repair. Fairly knowledgeable. I’d check around for second opinion though if buying tires. They seem relatively honest though.
Thought I'd give OK tire another chance after their Kitchener location totally screwing me over... just called them to ask for a free muffler inspection in the said nope they would have to charge. My advice is to avoid any OK tire at all costs... I'm off to Speedy for a free inspection and quality work.
Good place
High prices. Will not return.
Great service. Great price!
They went above and beyond service today! A Courtenay pothole got the better of my tire and they were able to find me a tire enabling me to make it home to Nanaimo. Thank you so much!
They're prompt, reliable and smart. All the engineer professional and friendly. Love them all
New Owners Now! . Great Crew!!!! Super Service!
Did not follow through on several promises of when my vehicle would be ready.
Short trails great for family hikes. Lots to explore and treasures to find.
Always friendly
I had an issue with tires on my vehicle during our extreme cold Christmas weather. The Service Department was able to have someone look at the tires and repair them while I waited. They noticed another problem and explained the implications if it's not looked into sooner rather than later. Everyone at OK Tire was very professional and friendly. I had my vehicle back on the road in no time. I would highly recommend this shop to anyone. I'll definitely be back!
Great, fast service. Hand sanitizer & phusical distancing in place. Great employees! Thanks Sean for always helping me out!
Went in for a alignment and buddy looked at my truck and didn't even do it and still charged me 43$..
Awesome prices and service
Was not happy will never go back charged 33.00 just too test my car battery and was told it was no good , it was low on water added distilled water took to get re tested and it tested fine after I had already bought a new one
The owner Christian always seems like he is too busy to answer any questions. When you are spending hard earned money please pay me the respect that I'm paying him.
Quick service
Good service, quick to reply. Competitive and good stock on winter tires. Quick service. I approve.
Great people, great service. Cost effective and efficient. Will be going back for all my tire needs
Always great customer service, reasonable prices, and quality work done! Thank you OK Tire Chilliwack!
Keith and his guys were 5 star fantastic. They fit us in at the last minute and got us back on the road. Excellent service and fair price! Thank you so much!
Dropped off my truck on Wednesday April 24 7:30 am they called me at 8:30 was all done way ahead of pick up time .great job thanks again
Worst tire shop ever. They fixed a tire on warranty, then called back and left a message that it wasn't covered. I was camping out of cell service for the weekend, and by the time I got back they had out a lein on my truck. They tried to bully me into paying 1100 for a single tire (because the owner is a child). I got a hold of the Alberta lein people and the OK tire corporate office and they made it go away. I would never do any business here again in my life . The owner and his daughter (the manager) are the most unprofessional, ignorant people I have ever dealt with in all business dealings in my life. Negative 5 star rating for this "family" business.
These guys are amazing!! Great prices and great service ????????????
Amazing service
Fantastic service.
I went to OK Tire a few days ago to have a flat tire repaired and had an awesome experience!! The gentleman at the front desk was very helpful and kind!! He took the time to come outside to my truck and inspect the puncture before wasting my time and his on something that turned out to be unrepairable! He explained to me why it couldn't be repaired (in terms i could understand i might add), then brought me back inside to explain my options. After he clearly explained everything and reccomended thay i buy 2 new tires and save the one good one for if this ever happens again, i did exactly that. The whole time he was very kind and seemed happy to be helping me! Which had to be tough because i could tell he had a lot on his plate and easily could have been doimg something else! (He had like 10 post it notes with what i assume were things he needed to complete) Our conversation was inturupted by what i assume was one of his managers trying to ask him about an issue that said manager could have either dealt with himself or just waited until we were done. I found this very rude however the nice gentleman answered his managers question and then promptly went back to serving me, and he even took the time to apologize on the managers behalf!! (I greatly appreciated that!) The work was completed in a very timely manner and i feel like i paid a fair price!! I guess what i really want to say is keep up the good work OK Tire and i would like to thank the kind red haired gentleman for the outstanding service!! I will definitely be back for all my tire needs!!
I have used OK Tire on 2 occasions now and have had nothing but nice things to say. First time, it was 5 minutes before closing time and we showed up without an appointment to see if they could patch a tire as we were headed to Jasper that evening. They did it without missing a beat and with smiles and the best customer service. They informed us that tire already had a patch but they were far enough from each other that they were able to just patch it and it shouldn’t cause issues. I unfortunately had to go again yesterday since I woke up to a different tire being flat. I didn’t call or make an appointment but once again just tried to walk in. They took it in right away, got it done quickly and attempted to put my spare tire back under my car for me. AMA messed up the carriage for my spare tire so I told them to just throw the tire in the trunk. Even after that, they still got their mechanic to take a look and spent another 20 minutes or so trying to get my spare put away. Unfortunately they weren’t able to, to no fault of their own but explained to me what the problem was and who to go to for it to get fixed. Reasonable prices, amazing customer service, always accommodating. My forever tire place!
Excellent service.
Knowledgeable staff, prompt and courteous staff. Always a pleasure.
Excellent service. Person doing my tires was informative, personable and prompt. The front desk person was also friendly and prompt. Definitely will get my return business.
Amazing is all I can say
Very friendly and knowledgeable staff. The owner Charles is awesome as well as his staff. Quick and professional service. Great prices and selection on tires.
Good work fair price fast service
Honest and friendly service.
Made an appointment to get an oil change and my winter tires put on. Dropped the truck off, left for a couple hours, came back. Not done. Waited an hour until it was complete. Went to the counter to pay and noticed that the oil change wasn't on the bill. I asked about it and he said that they didn't do an oil change because it wasn't on the work order. In other words, whatever idiot answered the phone there when I made the appointment didn't put it on the work order. So all said and done, I paid $200 for a 3-hour tire change, and my truck still needs an oil change. Very disappointed.
Good service good price
Great service.
Great bunch of guys excellent workmanship friendly and knowledgeable staff
Customer service was outstanding???????????? ....purchased winter tires ...for the first time ,and love them .Thanks Mark ????You and your team are awesome ????
They seem to ever answer the phone, but otherwise good service
Thank you for fast n friendly service
I've been going to Eds Ok Tire for years with all my Cars... Amazing work, great prices and honesty without the automatic filler you hope not to get with mechanics! The owners and staff are soooo easy to chat with and their work shines through everytime. I never feel bad after paying as I know the work is spectacular and if it wasn't, they would correct it immediately. 6 stars!
I had a leak in my tire and as I pulled up to get fixed, not only did Sophie repair my tire but as well washed and cleaned out any foreign debris, she had me back on the road in 25 min, will definitely use her again ????
Amazing service, stopped by to fix the valve on my spare tire, took me in right away fixed the valve AND DIDN'T EVEN CHARGED ME !!!, thanks a lot OK Tire
I have never had a bad experience at OK Tire. They have always looked after me and prices were spot on
Great customer service , great staff ! I highly recommend this place to everyone !
Marcos was awesome!! Great customer service!! I will be getting my tire there from now on!! ⭐️⭐️⭐️⭐️⭐️
This is my third time using Ok Tire and they have always been courteous and helpful!
Great experience
I deal with OK Tire on a daily basis for rims and tires. Laine Wasylciw at OK tire is my go to guy, he's very knowledgeable and is always excited to help. They always have a good selection and are very friendly to deal with.
Marcos was wonderful, great experience with excellent service
Dave and his whole team go over and above
Very good service
Fair prices and knowledgeable staff, very accommodating.
Awesome service from these guys couldn’t be happier!!
Awesome people who really care and who are always ready to help. I would recommend this place highly. Great prices
Great service
I called because I needed a flat tire replaced. The woman who answered the phone kindly informed me that they don't stock Michelin tires, and happily referred me to another shop that does.
Excellent service, friendly staff, I would highly recommend them for any repairs .
Exceptional work and customer service! Definitely be back again!
Very reasonable and prompt with service.
Very poor service.2p minutes work took more than 2 hours fot fixing just one tire.I don't think so that I would like to go again .Also I will not recommend it to anyone.
This is a working car repair as well as tire shop. the mechanics are knowledgeable and competent. service is quick affordable and courteous. never take my vehicles anywhere else.
Excellent service, professional staff, had some tires replaced, they got me in and out quick and I'm headed back for some other repairs that are needed. Would definitely recommend.
Took my truck to OK Tire with a weird vibration coming from the front end. The technician checked it out and let me know everything that needed to get done. The guy helping me gave me a breakdown of what I needed and was even able to repair it in the same day to get me back to work. So glad I didn't have to miss out on a day of pay.
Had what I needed without having to wait for shipping but prices were a little high, could of bought twice as much off of amazon for the same price. Counteract tire balancing beads.
Great service and great advice with regards to tire purchases, vehicle repairs and maintenance.
Friendly knowledgeable staff
Knowledge, professional and friendly staff. I am extremely happy with my new tires and the service they provided me......thanks to the whole team at Ok tire????
I was impressed with the service and price for changing over 4 tires!! Jay and his staff were great we talked for over an hour while I was waiting! Some good laughs I will be going back!!
I'm retired on a fixed income. I needed shocks and tires which also meant wheel alignment. I wanted a shop to do it all. I hab shopped around for quotes at other shops and realized this was going to be expensive. So I purchased my parts online and saved $1100.00. Another shop in Chilliwack wouldn't even talk to me because I wasn't buying parts through them. Called OK Tire on Yale road in Chilliwack and they said no problem at all and did everything the next day. I won't be shopping around any more. This my number one place to go. In fact I had the wife's car in there yesterday. I very much recommend OK Tire in Chilliwack.
Good location, great customer service...Cheers ???? ????
As the manager of rocky mountain Collision we use OK tire for our tire and mechanical needs . And recieve superior service and high quality work. I also go to them for all my personal tires as well . Great products ,price , and service!!!!! Thanks again.
Nice clean lot good work on the snow removal.
Service was great but the price for balancing tires is crazy, to expensive for this cat!
Great staff, great service, great prices!
First come first serve, free coffee, nice building, good parking, good location, good service, good seating
Great family owned business. Very fair and even used business plates to pick up my Mom's Smart car that was on parked insurance. Had positive experiences with vehicle inspections too, allows 2 weeks to repair either yourself or at the shop. Integrity is still alive in Campbell River. Have always treated my wife and son fairly. Jason is a great guy to deal with.
Didn't like my experience a tire store that don't know tires. asked what type of tire I needed for a truck and the lady had no idea. Told me I needed to know that info. So I went to kal tire and they had all the info and ordered my tire i needed great service and frendly
Honest and reliable
Tires are priced competitively. The wait time that we all dread while getting a service done was minimal. Overall they were fast, efficient and courteous. ???????? 10 out of 10 ???????? In my books.
(Translated) On (Original) Na
Professional and pleasurable experience,,,will be using them again....
I love the service here. It has always been a challenge for me to find a trustworthy shop/mechanic and this shop has finally given me piece of mind. I have always received honest, wholesome and timely service here. The staff is welcoming over the phone and in person and even though there’s tons of traffic, I’ve always felt like I’m the only one there. It really speaks to how much they value their customers. Thanks for making me feel comfortable and always making it easy for me to reach out to you guys!
Excellent Service. Tires never came in when expected, another set of tires were installed. Tires installed were of a better quality than one that were ordered. OK tire did best to accommodate me and have me on my way with minimal delay. Good job by all.
I needed a valve stem replaced and asked them to tighten or replace the core. Tire was dismounted and I was told they wouldn't remount tire because it was damaged on the inner liner. She suggested I replace both rear and tried to push for all 4 corners. I told her I would return in the morning with my summer tires, or to purchase new. I was told they would store my vehicle(2017 ExSport) indoors which was not the case. Lastly, I asked if she would apply my company discount if I purchased 2 new and was told that she could not apply my company discount? I will be sure to let my Manager know. I also noticed on my invoice that there was an $8 charge for "tire environmental" fee. This fee is set at $4 per tire, they only disposed of 1 tire? Never again.....
I took my jeep to ok tire yesterday. A man named Christian helped me. When i left i knew i had just found my new mechanic. I received more then excellent car care yesterday, i received honesty and knowledge! I have had so many issues with my jeep in the past two years. Not only did Christian solve this puzzle for me, he took the time to explain how all the little parts of my jeep work together in a way that i could understand lol. As i walked out the door i thought to myself... hmmm that young man is 100 percent trustable.!!! i thank ok tire for going above and beyond for me yesterday. car care like this is very rare.! simply excellent! Best service ever!
It's awesome there I highly recommend it
Trustworthy and reliable
Great service - quick and professional
Looking to rip people off. Make sure to get a receipt so that they aren't pocketing the cash. Very unpleasant experience.
I was only in town for a short time and needed sudden repairs. The customer service was fast, efficient and sympathetic to my situation. I was very impressed!
I believe it was Trevor and Jim who helped me out my mistake if I got the names wrong but A1 service I really appreciate the help thanks guys.
What a pleasure to deal with such a fair and helpful group. Paul and his crew give going the extra mile a whole new meaning. Jill and I were amazed at the kindness and consideration that developed from a situation that could have really gone bad. Professionalism and customer satisfaction are the key words that describe OK tire. Thanks to everyone for your help. You will always have our respect and future business. Bob. .
good service stands by their work i had tires installed with an alignment in June, shortly afterwords i noticed the shoulders of the tires wearing off, had them look at it and they immediately put it under the tire warranty with bridgestone, i was working in another part of the province and my schedule was very difficult to work with and they handled it like professionals and when i was available. my truck needed some work before they could install the new tires and they didn't try to hold me over a barrel they were happy to let me complete the work and bring it back when it was done, work is now completed the tires are on and the truck drives great! ive done business with Gray's OK tire in the past and even with some challenges I'll do it again!
My wife has used OK tire for at least 5 years and I have switched to them since my warranty on new vehicle expired. We have always been treated well here. Jim and Lisa are knowledgeable, friendly and honest. You never feel like you are being ripped off or oversold on unnecessary maintenance. All the the staff there are helpful and sincere in their dealings with you. They recently helped me with a warranty issue with my current vehicle that could have cost me a LOT of money. If you're looking for a good, honest and fair auto repair shop try OK Tires.
My truck went in for a wheel bearing, power steering leak, fuel leak and a tie rod to get fixed. 10km after i noticed it still leaking. I take it back and they tell me, this time it is the transfer case leaking and that i need a wheel alignment. With struck me funny because they just did a wheel alignment 10km ago. I tell them that im not going to get them to fix my transfer case at the moment because it was going to cost me $3000 and i just dump $5200 into it there and got piss poor work. My truck wouldnt even start when i went to take it home and plastic interior peices were broken. I dont recomend ok tire in gp to to anyone.
Great customer service! Trustworthy staff and very fair pricing. Will be our new go to shop for all vehicle repairs/maintenance.
Mechanics and tire techs really know their stuff!!
Good service
Great service and prices!
My experience at OK Tire was excellent! They were very knowledgeable and efficient with my vehicle. I have already recommended them to my family and friends.
Great customer service extra help when needed
Efficient, honest and simply just great work.
Great service guys - as always. Thanks so much!
Really poor.customer service arrogance guys cant event answer properly and tell me to take.my business to a other place i will never go there again That reflect really good brantford ghetto
Friendly helpful staff and great service.
Worst experience I've ever had. This place will try to take you for every cent they can.
Excellent service. 2nd set of tires from there, and will be back next time.
Best place to go service good and knowledge
Great service and prices
Quick and happy
Went in thinking I had sidewall damage to my tire (there was a scratch in it) Staff warned me that if that was my issue it would have to be replaced. After about 10 minutes of looking at it, they informed me it was just a leaking valve stem and sent me on my way without charging me a dime.
Got a nail in my tire. I went to a different shop on north river road firstly, they coundn't fix it and wanted me to buy a new tire. Got charged $40 from them just for putting one tire off and on. Next morning, I went to OK TIRE and they fixed my tire with no problem for only $28. Great works!
The customer service they provide here is above and beyond and that’s why I keep coming back. They are fast, efficient, affordable and most importantly HONEST. The staff is always welcoming, knowledgeable and willing to answer any questions. A big thank you to Edwin, Ronita, Cal, and Jay (just to name a few) for always taking great care of me and my car. It’s nice to find a one stop shop from tires to oil changes and more.. keep up the great work. I highly recommend you visit this location!!
Very helpful, explained the difference in lugnuts to me and fixed my problem right away
Repaired a leaky tire.
I have been going Gray's Ok tire since I bought my car. They have gotten me out some pretty tight spots. I would recommend them to anyone and do to anyone I know who needs repair.
Very knowledgeable staff with great service
Fast and efficient, informed me of a rebate I would not have known about. Could use better coffee though.
Initially I was very upset on the service, after voicing my concern I have received great service. The owner apologized, recognized the fault and is willing to fix the issue. I am looking forward to taking my car there more often. Thank you very much.
Truck runs so smooth after getting u joints and ball joints fixed in one day ... thanx guys.
This is my go to place, Rod and his team are wonderful. I have been to OK Tire since 2010, and always received a courteous and friendly attitude towards. Their expertise in tire and car maintenance are just excellent. They take time to explain what is wrong with your car, they know hard earn money and how much one pays for a vehicle, so their attitude towards good repairs and excellent advice are outside the norm. ( I am by no mean affiliated with OK tire, but their service is so outstanding, I do feel I am). Cheers
In and out. Awesome friendly service.
Great product great service!
Customer service at this specific location is terrible, the manager at the front desk is impolite and disorganized. My appointment was booked for a tire change and I called in a week before. When I walked in, the person at the front desk could not find my booking he was not using a computer unlike any other auto shop would do instead he had papers lying around on his desk so he started searching them. After ten minutes of looking around the papers, he could not find my booking so he asked me for the necessary information and told me to wait. After patiently waiting for an hour I still saw my car parked outside I asked him politely how much more time he replied in an impolite manner that if I cannot wait patiently I can leave and to "not bug me anymore" to quote his exact words. After half an hour I saw some progress the car went in for the tire change. The staff at the back were nice and knew what they were doing (which explains the 2 stars). I would request the appropriate department to take this into consideration and fix this issue so it does not happen to any other customers.
Great service. Young man ignored his lunch break. To get me fixed up and on the road
Very good customer service. Everyone is friendly and VERY helpful. I recommended this place to a few friends of mine because the ladies from my old office used to go there and always had good things to say. When I needed someone to look at my tire they helped me in the middle of the winter tire season rush. They had me in and out with my tire repaired in no time. Thank you OK Tire, for restoring my faith in the retail/service market.
We are so glad we stopped at this OK Tire to get help. Braylon helped out us and when I asked him to explain what was going on, he took the time to explain what was going on, what it would take to fix it, the cost and the timeline. I really appreciated the work they did in a short timeline as we needed to get back on the road. The price was reasonable and the work was completed in time which is so appreciated when you’re on vacation time :) We were very impressed with our dealings with Braylon and this OK Tire!
They solved my lock nut problem. Great service!
Evetually they took money yet doesn’t care about work.
-Colmpete service for you truck or fleet -Roadside Services available -Top knotch service, best service advisors and techs around. -Waiting area, free coffee, etc... -Large bay which accommodates a truck of any size -Best rates around for this high caliber of service.
Asked to have the wieghts for balancing on the inside of the tire..showed up and the weight were hammered on the outside. was told someone would come help me load up tires...no one came so i loaded them my self.
Great service & staff, very informative and quality work.
Last week I went to your shop as I had a screw in my left rear tire. I was told the liner was ruined and it cannot be repaired. I was advised to buy 4 new tires and put them on asap (total cost $2039). I told them to put the spare on and I went to a competitor of yours. They repaired the tire ($30) and it is working properly. I have 3 vehicles in my household and will be taking my business to them in the future. I am advising you via this review that I intend to relay this encounter with your company to all I know. This includes company vehicles. Since I am in management I fail to understand how you remain in business as the loss of future business is very costly to you.
Great service
There was a couple reasons I wasn't super happy about my experience here. It seemed disorganised with the front office and the tire service. A couple times I had to go back and forth between the front and the back to find people and talk to people. Also they told me my tire would be in on a Tuesday and they would call me when it was ready. I never got a call on Tuesday (saying that it was there or it was going to be late) and then when I called on Wednesday the guy said it is there and I can come pick it up. When I got there 45 minutes later I was told it wasn't ready and to leave and come back in an hour. Also, they quoted me $110 for the tire but it cost more than that, I am assuming for putting the tire on the rim but it would have been nice to have been told that would cost money.
OK Tire is a good place to go. Excellent service time after time.
I found the team at OK Tire on Kingsway to be very professional and knowledgable. They were able to do my transmission service and gave me future recommendations for service. They were very honest and did not pressure me into getting services that I did not need. I will be returning for all of my mechanical and tire needs and will recommend OK Tire Burnaby to my friends and family.
All good
Great service,thanks Jason
Locally owned company that are great to deal with they made a error on there side owned up to it repaired it and I respect that and will continue to use them because of there honesty
Good
Great service and knowledgable staff !
They had my truck sitting in their parking lot not even looked at until 7 hours later. Told the owner exactly what needed to be fixed, he didn't like that. Wasted our entire day checking manuals instead of looking UNDER the truck like I told him in the first place. No parts involved, should've been a half hour fix, turned into 2 hours at a cost of $235. We are not even from the area. He knew this, he also knew we had a 7 hour drive back home THAT day. He certainly wasn't in a hurry..purposely made us wait till the end of the day when he was closing up, just to tell me that I was right about the diagnostic.
Been customer from this shop for years and recently had a pre purchase inspection from this guys. Highly recommended. Straight up honest.
We really like this place the people are very helpful and we just feel very comfortable with them and so it's awesome so but you always have to bring an apple pie or Donuts
Always treated fairly at OK tire.
Service was awesome as usual.
Amazing service !! Keith was so helpful and informative and even honoured a groupon I saw ! The service was quick but thorough. I will definitely be back. I went in for a tire and oil change and Keith gave me a free inspection. Very happy ! Becca
Very hopeful and great service provided me with the right tires right away would and do recommend to all my friend's and family
Got my brakes done on my Tesla and great job guys! and knowledge. Also got my wheels (mags) redone and to pnotch job, great price too!! thanks guys!
Amazing and fast service. Highly recommend.
Fast friendly, knowledgeable.
Better than OK! These folks are invariably courteous and professional.
Excellent service. Very nice people. Will definitely recommend to others.
Superb customer service and workmanship! Highly recommend
Quick service, very professional and will not over charge you.
Quick fix and patch on a tire... fast efficient service !!
Satisfied and happy customer! I had an issue with rusted rims from their storage, I had to go back for them to paint it. They did beyond what I was expecting them to do. THANK YOU!
Horrible service. Manager stated rim was worn out and tire could not be repaired because 2 small holes were too close together. Went to a different tire shop down the road and was back rolling in 20 minutes. Unreal. Really wanted to sell new rims and tires instead of a 20 dollar flat repair.
Expensive
Have been here multiple times from loose wheels to my brand new truck, never had an issue, fair pricing and great service. Highly recommend.!!
The service was great and the staff was friendly. Checked prices before choosing this place. It was $30 less than Cal tire for a trailer tire.
My wife and I are from Alberta and were touring P.E.I. when our 1994 Buick Regal which while most certainly old is in fantastic condition and stored inside every winter , picked up a bit of a shimmy while on coast and getting ready to return to mainland . I cannot say enough about James at the front counter or the numerous staff we encountered at OK Tire . While extremely busy they offered to look at problem later that afternoon . Then , very sympathetic to our situation they were able to order parts ( ball joint ) and a new tire , and do repair the next afternoon . This spared us hotel and living expenses for any extra nights and had us on our way the next day . It is so unexpected to find this kind of service and dedication to customers these days . I would highly recommend OK Tire Charlottetown to anyone in need of real down to earth service !!
Fantastic service! My go to repair shop. Fully trust this place! Very fair prices
Good guys good service
I went there for a tire that the VW garage said certainly to be replaced. They had a look at it, they fixed it in some 5 minutes, it cost me less than 40 $, and since then I made more than 1000 km without any issue with that tire. I recommend Ok Tire at Grande Prairie.
Got a great deal on the set of tires I was looking for. Friendly and efficient service.
I had amazing service from Cody and Sarah. They set me up with four studded winter tires at the best prices in town, once they got them in from Edmonton I went in to check them out and they offered to put them on right there on the spot! Thanks so much guys!
Cannot say enough good things! I was in a pinch due to bad service from another tire shop. Mark was able to make adjustments to get me fixed up in a timely fashion. Super awesome customer service which seems rare to find these days! I will support their business from now on and wish I had gone here years ago! Thanks to all the staff!
Had a wonderful experience here. Staff was friendly, professional and i had my vehicle out in the time promised. Hard to ask for more.
I went in to get a slow leak trouble shot and fixed. The problem was dealt with and I was out the door. Great staff. Professional service. ????????????????
You should get to know them ,they are a good bunch of people. Good prices too.
Great bunch of people, fast service that it priced well. Definitely a life long customer.
Nice people
Ok tire is always there to with any vehicle help I need. Always give great advice.
Excellent service and wonderful employees.i was 400 miles from had a flat tire they toom me in right away and had me rollin home in half hour.ok hires fantastic ppl.thank you ok tire made it home no problem.
While on our vacation, ran into a brake problem. After a couple of tries to get service we ended up at the Guelph location. Jim and his staff were awesome. With in a short period of time, we were back on the road. Awesome service. ????
2 thumbs up.
People you get what u pay for. Neighbor had an oil change here and shorty after the vehicle locked up on the highway. Lube guy forgot to tighten drain plug, seized engine. 3.3l hyundai santa fe. Please people take your vehicle to dealers where they are professionals and will take reaponsibility.
These guys were super nice. I drove up from Florida in January and had to get snow tires put on. They let me and my brothers hang out in the lobby with my dog and took really good care of my truck. It took a couple hours, but they had hot chocolate and magazine and a TV in the lobby.
Excellent service! They were fast and knowledgeable and we very helpful at finding the style of rim i wanted and making my new big tires fit perfectly. It was reasonably priced and i left very happy with my purchase and service
Great customer service.
Easily the best experience I have had at an auto shop! I brought my Prius in after getting a quote elsewhere ($1000+) and am so thankful a cabbie recommended this place to me. It ended up costing me under $400 and I couldn't afford it right away and the owner let me keep it there for a while, working on it when they had time and even started it EVERY DAY so the hybrid battery would stay charged! Amazing service.
Was quoted $1000 for a set of winter tires, supposedly the cheapest price, staff was very rude here, seemed like he did not want to help ..I went down the street and got a set of brand new winter tires for $320 with installation, and they're great quality.
OK Tire is far and away the best tire dealer I have ever had the privilege of dealing with. They have serviced the tires on my last 3 cars. Sean is amazing and explaining the situation and expectations and has always delivered on his commitments.
The staff at OK tire went above and beyond for me today. Almost lost a tire and these guys made time for me near the end of the day on a Saturday. They got me on the road back to Red Deer with a safe vehicle in prompt time. Thanks again guys!!
My first time here and won't be my last! I was very impressed how nicely I was greeted and how fast they got my car into the shop to work on my alignment . Shop is well organized with a nice seating area along with a side window to see the progress of the quality work that they do. I highly recommend coming in here to see Christian and his team as their service is top notch.
I always get the best service here and the people are great, I would highly recommend!
All I can say is Ok Tire isn't OK. They are SURE TIRE, to me ! I was so impressed..... I WOULD HAVE GIVEN 10 Stars! Thank you so much for the excellent service!
Always fast and efficient, good value for sure. Good to make an appointment for best service. Polite staff makes it a pleasure to do business
Awesome customer service. Sean and the team are very honest, fair and friendly. Would recommend to anyone
Great service. Very helpful and knowledgeable
Sean is always a great help.
I’ve been bringing my cars to Grays OK Tire for roughly 5 Year’s now and have always had a great experience. Friendly and professional.
Great customer service and awesome prices
Went to the shop late Friday afternoon to get a tube put into a small wheel for a dolly. The staff treated me with good humor and respect.i will certainly go back in the future. Thanks guys and gals it was a pleasure to deal with you
AMAZING STAFF! John went above and beyond for me today! Can't thank you enough!!
Amazing service, great pricing, friendly mechanics! I won’t go anywhere else!
Great service
Poor customer service and it took two hours to get an oil change and tires changed over. Not impressed at All! I'll never go back to this location!
I feel they appreciate my business.
Amazing service. They do the job without trying to rope you into repairs that are not necessary at that time. I LOVED that - creates trust. It was my first time there, and now I will continue to get all my future service work at this garage.
Great place great people and they took great care of me! Ok tire your the best!
Great service, always gets the job done, quickly at that whenever I need to bring my car in, fast and very reliable. ????very happy with the services at OK Tire and the friendly staff!!
In town for work woke up in morning to a flat tire. Changed to spare this was the closest place . Was there even before they opened someone came out asked my situation. Opened doors early offered coffee and had me on my way within an hour. Great service highly recommend
excellent service and advice, and I shall never go anywhere else... thanks for all the help and understanding
I recently had sold a vehicle and was waiting for the purchaser to pick up. The vehicle would not start with the key. It started with command start only. I called Sheamus and Simon and they got me in right away. After discussions with Simon we figured out it was a security issue with the keyless entry and it was a quick fix at no cost to me. A huge relief for me getting this problem de-bugged. Thanks again guys.
Great service, prompt and fast.
Always have a great price, great service— been using them for years.
Big shout out to Shane and the guys for the awesome service! You guys rock!
Good service, friendly and reliable, check them out.
Great customer and automotive service.. well done..
This is one of very few car related service centres that I feel comfortable going to. Top notch people work there and you are so well treated.
Great service. Great prices!
Could have called to tell me the tires were unsafe inserted of mounting them then telling me msgmars said that's just not right wouldn't recompensed to anyone sczm
Very polite and easy to deal with. They offered a service to store my winter tires for me which i really appreciate.
Location is no longer ok tire
Made an appointment to only end up having 3 cars arrive behind me without appointments get brought straight in..... why bother making an appointment then? If your in Chilliwack, go to Kens!!
Amazing service. Fast efficient and friendly staff.
Great professional experience at ok tire,, everyone was courteous and got my issue resolved quickly , tks again team!
Great interaction and great service. So glad I found OK Tire Guelph
In my experience okay Tire was a phenomenal service station. They were incredibly professional. They gave a very precise explanation on what was wrong with my vehicle. Their price was fantastic! I will be taking my vehicle back to them in the future whenever maintenance is necessary.
A terrifically run local business. They know what it means to take care of their customers. I recommend them as much as I can with confidence that they work with integrity. Would not shop for tires anywhere else.
Fast and friendly service.
Great service! Jake went the extra mile to help us with a warranty claim on our tires ( factory installed....not purchased at OK Tire ) when no one else could be bothered. He communicated with the tire company and completed all their requirements to review and resolve the claim very quickly. Our new tires were ordered and in within a week ready to be installed and the compensation from the tire company followed shortly after. Would definitely recommend Jake and his staff at OK Tire.
Best garage in town.Great service friendly staff
Great mechanics, and kind people work there. I suggest that place to everyone
This is where we will be taking our three vehicles for now on. Great service.
I had taken a flat in that was unrepairable, they were quick to check it and no charge since it couldn't be repaired. I bought new tires and a rim got scratched which they immediately brought to my attention, apologized and offered compensation/replacement.
Quick n reliable.
Personal service, fast and reliant.
Great prices and excellent service.
Friendly service
They can fix up my rubber anytime, huns
They were all very helpful
Awesome mechanic and your can meet snoopy
WoW, I call to see if vehicle is ready for pick up, "I wish we never seen this f-ing truck" is the response I get. They've ruined my lock nuts with the impact gun during a seasonal tire change over . Blamed the last service provider for over toqued wheels. They repaired parts they broke, no call to inform me and just gave me a the bill when I arrived for pick up. Replaced the lock nuts they destroyed with basic China wheel studs non locking. Unprofessional, unskilled and no customer service skills. Take your car's elsewhere,
This is my 3rd time dealing here and they always surpass my expectations, the staff are amazing, the service is quick and professional and the price can't be beat. Love this garage and all the staff. They make you feel like your always thier number one priority.
I only got propane here.
They are really good at fitting people in
Got it done in a hurry and helped me get the tires out to the truck
Good service
Everytime I go to ok tire I get awesome honest service and the new management is very knowledgable and helpful!
Staff were friendly and courteous. Change over of tires was timely
Not O.K.... Took 2 Months To Fix A Rad That They Said Was Fixeble.. Called Several Times.. Working On It.. 2 Months!. Just Find Out Now That Now It Is Not Fixable... Summer's Over.. Dont Think They Are Very Professional At All.. Over 2 Months... NOT O.K.
I made an appointment to put on steel rims and winter tires for 8 am on Saturday. I realized I would not have made it so I called the proprietor to arrange a later time. Ben was very accomodating. I arrived there at 10:35 am and I was pleasantly surprised tbat by 11:20 I was out of there! Also very reasonable prices. I will be going back.
They tried to charge me 1600 dollars to replace an exhaust flex pipe. I went to their competitors and had it done for 249 dollars. They WILL rip you off.
Tires and stuff
Greatest place and great people
Great service, fair prices.
Great place to get tires and mechanical work done
Great people lots of help.
Great service. I would do business there anytime
New owners and A huge huge shout out to ok tire on 17th ave se Calgary. Top notch. I was in an accident today in strathmore and when I got to Calgary my wheels were not functioning. Bent tire rod. I get it...shops are super busy but they took my van despite that and got it back on the road so I could make my specialist appt and get back to the hat to watch my sons hockey Game. Need a business that truly cares for customers ok tire 17 th ave se is it. Thank you OK Tire. Your positive and efficient customer service made a huge impact on my crappy day.
Been going to ok tire for years and the entire staff have always been up front and honest with me about my vehicle needs. I would highly recommend them to anyone.
I shopped around for bigger tires to compliment my leveling kit. Ok tire was the only store to have the tires I wanted in stock. They even priced matched the best quote I got from their competitor. They got me in right away eventhou it was a very busy day for them. I will definitely come back in the future.
Always friendly and knowledgeable for fixing my vehicle. Always indicates what is required to be fixed and what can wait.
Great people. Work to make it affordable.honest and very skilled technicians.
Great place they know their stuff
Great Service. Extremely knowledgeable team
Affordable fast and convenient
Awful place. Can't keep an appointment. No stock even though I had them the tire size 2 weeks earlier and made an appointment
Absolutely amazed at the service we received!! 3 guys stayed after hours on Friday night to rescue us after our car broke down on highway. We did not expect them to do that - we were just passing through on a trip. So refreshing to know there's still honest auto repair companies out there!! Thank you so much - you really saved us a lot of stress!!!
Went there to get my tires fixed. Amazing customer service from Marcos dude knows his job well, and with a great attitude.
Slow service
They are the best no bs just great service no frills old fashion work
Helpful, even when I had no idea what size my tires were
I have nothing but great things to say about this place. Honesty, integrity, great work and fantastic customer service that is such a refreshing change!
They try to help out and they do have a wide selection of tires. However as with anything make sure to do your homework and shop around, there are always deals to be had.
They are fast and efficent. They fixed my tire that has a screw in it. I took it to them and they took it in with no appointment. I was glad.
A lot of times bigger name stores get a bad name. I honestly don't think I'd trust anyone else in the city with my car. Was just in Friday and well taken care of. They go above and beyond and are great to deal with. Thank you OK Tire for an honest and reliable shop.
Bunch of liars
They know what they are selling and talking about and it's worth going to. They do the job that needs to be done. They don't look for more opportunities to make more profit from you..
First time went to OK tires and installed new rim and tires. The work was done well. Thanks to Daryl for the courtesy service provided. I am pleased with their service.
Amazing. I cannot say enough great things about Jeff and his team. The service was truly outstanding and this will be my permanent shop. I will also be telling all of my friends and family to go to OK Tire on International Ave for all of their automotive needs, because they’re THAT good! Thanks again for your hard work, Jeff and team!!
Very thorough and professional
Great Service
Everyone is super helpful. Answered all the questions I had. Reasonable pierces. Quick and safe.
Friendly fast service
Plugged my tire
Good deal helped me out super awesome
Thanks to the team at OK Tire this morning. Although the diagnosis was done quickly, to do it free of charge was much appreciated.
Great service. Easy to book with them and they are very efficient.
Very pleased with the customer service and the way myself and vehicle were treated. Thanks to Jon the mechanic for being honest and making the right call to not rush the job and do it properly Office staff were friendly and very helpfull Orded my parts required ahead of time and co ordinated the whole task Recomend this facility Thank you Ok tire Cambridge
Scammer, same story to me, Ruined my vehicle after a simple check up! DO NOT GO HERE!
OK Tire provided excellent service. Explained the problem and what was required to fix it. Work was completed in a reasonable amount of time by friendly, courteous staff. Will definitely recommend them to family and friends.
First off be Careful of reading Google reviews there are Companies you can hire for "great reviews" Paid to post BS 2nd after asking for a Clean and reseal on a Alum rim I was told to "roll it around back" Charged full price (more then the next shop i went to) Full rim tire and centre cap I know because there was no reason before hand to remove it ..Rim wasn't cleaned fully. Centre cap was lost after putting the rim on the Machine to balance Lead stick weights were doubled top of one another causing it to rub the rotor to the point it cut a groove in the weights. Rim had a slower leak but a leak all the same ..Called about the centre cap ..after 1 min on hold ..nope nothing here maybe you lost it before hand? anything else? Only thing that made me happy was it was only 1 rim they messed up ..oh and i was told because my tire was flat for 2 days i should look into getting a new tire ( my tires were at the time 1 month old But because it was flat the tire "could be defective" great sales pitch ! ...Got it done right by there competiton and shown the mistakes made Weights in hand Taken out of my car for me and installed $25 Lesson learned
went there cause my tire had fallen off needed new rotors pads rim etc. a month later i call never got a call back. Call again get an answer guy says truck has been done for a few days never thought to notify me. then go to pick it up cluster doesnt work and truck will not accelerate mechanic says i need a new cluster and transmission which were both fine when i showed up. So i towed the truck to a place that actually knows what they are doing! not sure what they did to my truck!
Service was good. I waited for 1 hour and they completed the job on time. Would recommend this location to anyone
Brought my work truck in for routine maintenance and an inspection, the staff were very diligent in the repairs and i was very happy with the service. Will be a return customer.
I was in town for the weekend and needed to have my brakes checked, but it was such short notice. OK Tire was able to squeeze me in to check my brakes for me quickly. Turns out the brakes were fine, just full of dirt. They cleaned it all out in no time, and made my day! The staff was incredibly friendly and welcoming. I had a great experience here and will definitely be back. Thank you - Hayley
We have been coming here for a number of years. We now have 6 vehicles that we bring to Jim and Lisa. Hands down best tire/repair shop in town.
Excellent work
Good service, need appointment, decent price for tires but expensive for other things.
They dont care about service at okay tire. All they care about is taking your money. Tried to call to talk to a mechanic and they wouldn't let me.
OK tire is the only place I'll take my car. They're trustworthy, they always explain everything to me and I'm never left wondering what was fixed on my car or what needs fixed on my next visit. This is the third car I've been bringing to Bill, and I won't go anywhere else.
Excellent service... they take care of our (inner city) Mission's van and are always there for us. Trustworthy.
Amazing customer service! Victor is your guy for the greatest experience. I was in and out within an hour and I didn't even have an appointment! The staff always informed about any changes/status of my car, which was very helpful and courteous of them. Thank you for the amazing work! Recommended 100%!
Friendly & quick service
Went in for a front wheel bearing and they stripped the threads on my cv axle. They used 1200 lb pounds of torque on the wheel nut. They made me pay for the cv axle that they broke....not impressed
Had a flat tire coz of a nail this morning and had to go to work, after basicly got chased out of fountain tire on 17th and another shop cant even remember, these guys here understood my emergency jumped on it right away and got it fixed in 10mins. Big thank you for the owner and his tech!!
Aggresive owner..
Very friendly , polite , knowledgeable and helpful staff
After two failed attempts by a mechanic to identify the cause of my noise and steering issue, OK Tire identified the issue(s) and repaired them. Final repair price was much better than their estimate and work was completed ahead of schedule. Saved a bundle of $$ too. Pro level service and customer service. Five stars.
Great service here.
Great service and affordable
I have nothing but good things to say about this Location I have purchased two sets of tires from them and the prices was better than other companies on the same tires. Service was always in a timely manner and the lady at the front counter was always helpful and very polite. I am purchasing new tires and having them installed on Thursday and expect nothing but good service.
Incredible people!!!! Very helpful in my time of dire need to replace my starter????
Great service and very friendly.
Excellent !!!
I was driving from Campbell River to Courtenay and my car suddenly started making a horrible grinding/screeching noise. I pulled into their parking lot and they helped me out immediately. Dave spent about 20-30 minutes tinkering around and discovered a rock in the rotors. All they asked for was to drop off some donuts next time I was passing through. I went and got them a dozen donuts from Big Foot and delivered them immediately. I was so appreciative of the help they provided. It's rare to find customer service like that! Keep up the good work! And thanks again! Christine Foster
Always a great experience dealing with the owner. Customer service is top notch. When buying either snowmobiles, atvs or tires I always make the trip to Biggar to make my purchases. It’s very much worth the drive!
Great prices and great service! 10/10 would buy again.
They are such an amazing and wonderful group of people...they go out of their way to help you whenever they can. I will always do my business there as well as highly recommend them to everyone I know. Thanks ok for everything you do!
Great Service. They were able to offer me a compatible tire for one I needed replaced that was discontinued that I was having trouble finding on my own. Even with my connections with dealerships and tire suppliers I could not have done better. Great price. Great Service. and Very Honest. Highly recommended Doug Simpkins
Absolutely fantastic. From the moment you walk in, everything is extremely polite and professional. These people take care of your vehicle with total professionalism. The gentleman the front office are easy to talk to, take there time to explain things, and are so kind to their coworkers in the shop. They are patient and speak to their coworkers with respect. It was so refreshing. It’s an extremely clean office, well divided for Covid guidelines and it feels so safe. As a woman I appreciate an office where I can feel comfortable. I will always come back here and recommend to everyone. I am very very impressed.
Honest and old school
I have only been twice. I had an excellent first experience which brought me back the 2nd time which again provided me with excellent service. Staff were very kind and informative. In no way did I feel pressured into extra work. Will be coming back here for any car services needed in the future.
Snobby with no customer service
Took a walk in slow leak repair, when others wanted to book an appointment a week out.
Former worker there, I still go to Sean whenever I need any parts and labour, even gets me dealerships parts cheaper than the dealer.
Great place to buy tire
The service/tire girl is pathetic as is the entire staff there. Stay away, lots of other tire stores, their car lot is horrid too, vehicles that have "safeties", pretty sure their mechanics are just backyard wannabes
Fast and inexpensive tire repair. Thanks for the help!
Nice clean shop and office with friendly owners. I will spread the word.
Good service
I looked around alot for a good local mechanic and iam super pleased to have found this amazing team . They are helpful hard working and get the job done. Even though they are bizzy i have never had a problem getting all the oddity's needed on my vehicle looked after ROCK ON GUYS!! iTS BEEN 2 YEARS OF GREAT SERVICE!!
Great service. Took a little longer than expected but hey life happens
Got in that day for a tire patch. Staff were pleasant to deal with.
I went in because I heard a scratching sound in my passenger rear tire. They did a good job fixing my car. They went in and bent away the rusted metal touching my brake rotor. Labour was 1.5hrs and it cost around $270. I do not hear the scratching sound in my car anymore. One thing I wish they did was communicate what was the problem and what work they were going to do before starting it. If that was the case I would've gladly paid for the labour and parts to replace the rusted metal. Also I wish they called when they were done with my car. I went there before closing assuming they've finished the work. Calling before starting work, and calling when they're done with my car is something I believe Canadian Tire does and I feel the customer would appreciate the the communication.
Great staff .great service. ????
Another great Chilliwack family business, been going to OK Tire for 35 years and wouldn't go anywhere else!
Great service! Fast and friendly
Good service for what I was quoted. I will try them again.
These guys are the best! I find them to be extremely thorough and always let me know what is coming up so I can plan ahead. This is very important to me as I am a senior on a fixed income. It is nice to know my car is one thing I can take of my list and leave it to the professionals. Thanks for the great service once again!
Friendly people and great shop
Quick and knowledgeable team.
Very helpful and friendly service. Always happy with the work that is done.
For a last minute repair they got me in and out whithin an hr, very clean, professional and eager to please, thank you for being nice to my little red truck ;)
When you walk into a business you only see a couple times a year and they remember your name, you know you're going to be treated with excellent customer service. Great prices fast service and very busy shop. Thanks big O.
Excellent service, knowledgeable staff.
Very efficient and polite
Great service from Marcos at OK tire. I told him what I needed and he handled everything for me over the phone so the only trip I had to make was to drop off and pick up! Fast and reliable service!
They provide good discounts on winter tire
Nice staff and their work is precis and amazing Than you ok tire
The staff always goes beyond my expectations for them, The customer service here is excellent!
Always friendly
Great service, friendly staff.
This place is always fast and helps make the best decisions on what's best for your unit weather its heavy duty or light duty. They do them all. They will also come and look at your entire fleet and show you what's old and what doesn't look to good. They are very prompt to get you up and running also. Give them call.
I have been going to O.K. Tire for some time now for my regular maintenance, repairs and tire storage. Trustworthy, great service and very convenient being right next to Walmart.
Pricey
(Translated) Friendly, but labor costs are expensive compared to other places. (Original) 친절하지만,인건비가다른곳에비해,비싼게흠입니다.
JL ran a brilliant diagnosis of the OBD-2 engine error codes, did the research & determined the problem would not be fixed by expensive new parts & work. Turned out to be bad fuel. Filled up tank with hi-test premium gas, added fuel conditioner & there was immediate improvement in engine performance.
Fabulous experience. Great prices! Highly recommended when searching for new and used tires!
Excellent experience. Booked by website, Keith answered me and booked the appointment only a few min later. Service was flawless, price was great, and I'll be returning for future work.
Great service. Since my call to make the appointment, I perceived that they are customer oriented. At the end of the service, they have time to explain exactly what was done and room to asking questions. Good price for the service. Also hear Mike (The owner or manager) talking about his stories and interacting with the customers is a good experience. A Professional place with a sense of feeling in good hands.
Amazing job done ...100% recommended
Good fast service excellent staff and great prices every time I go there and I have been going there a few years now thanks for everything you guys are great
Happy New Year to the honest and reliable staff of Ok Tire. Thank-you for your service in 2018. Looking forward to your continued service in 2019. Michelle
Great customer service, the staff always explains the work being done to the vehicle. Since the mechanic I regularly go to has retired retired, I have been coming to Gray's for service and I am very satisfied with the quality of work.
Changed tires over to winters. Fast service.
Constant contact during the entire process. Very honest and was completed a day earlier then anticipated. Definitely earned my business from now on. Strongly recommend!
Excellent customer service!!! Very satisfied.
honest
They always give me friendly service without any gender bias and were very accommodating with allowing me use of their courtesy vehicle. It is also nice to see how involved they are with the community, donating to many local fundraisers.
Easy to book a date and time for an appointment and they delivered the vehicle actually ahead of scheduled time which is rare these days.
These guys are really amazing! They were so nice on the phone and in person, the price of my appointment was jaw dropping in a good way, and they were done really quick! Overall super pleasant experience for me and my wallet, start to finish.
Took my car here for a quote and it felt like I was sitting around all day, no one knew what was going on and they tried to charge me way to much. Shop down the road took care of me for cheaper price and better service...
We had a appointment took us in right away. Very friendly staff. Excellent work. Very reasonable. He adjusted a few things drove home from camping to Vancouver ran so good. Thank you to these guys. Highly recommend them
Good service and a reasonable price
Unfortunately those guys took my money without fixing tire sensor problem!! Disappointed me .
Great staff and service. OK Tire has serviced my Toyota for the 5 years we have lived in Guelph and have always done a tremendous job. Offering service alternatives to keep the car running at a reasonable cost is one of the many things they do to go beyond what is expected at a repair shop. I had the car serviced for many years at a dealership and they could learn a thing or two from this business. Thanks Lisa & Jim !
Quick service and staff are very helpful and friendly.
Always quick and super friendly
I have only started going to OK Tire in the past year to have my winter/summer tires changed over and they have been fantastic! Today I took in my car in to have the rear brakes changed and when I picked up, they said that I didn't need new brakes at this time, but they did clean everything up as I had mentioned that they had been squeaking. I appreciate the honesty and the work that they did on my vehicle. I will definitely be recommending this shop to others! Thank you!
Very informative and honest, I will return.
They were able to fit me in for the day and had such great customer service!
Just had my wife’s car safetied. Great customer service, Fast service and reasonable prices. Will go to do future repairs.
Great automotive..shop great team and very professional.
Canadian tire has a lot of great products
Really great tirers. Love having their roadside service knowing that I won't be stranded! Great staff & Fantastic service!
Great service
Amazing work every time And even better staff!
Great service
Saved me money and found problems that didn't cost a fortune.... definitely recommended - been there twice now - very excellent
Great service, very quick. I will definatly be using their service again. They helped me pick out my winter tires and quoted me an awesome price. Staff is very friendly, waiting area is clean and has coffee.
Service was fine, but when my husband ordered his new set of tires, the incorrect lug nut was delivered. I understand mistakes happen, but rather than replace the lug nut, he was told that he would have to pay for a new lug nut. I would have expected that if a wrong item was delivered, we would have been able to have it replaced since its already included in the price of tires.
Dropped of my car for a out of province inspection , and was told it would be ready by Monday, it was indeed ready for Monday! However my door which had a slight problem is now even worse won’t even close, when I’m driving it opens! My seatbelt buckle is now broken and they’re offering to get it fix for 247 , next they’re asking for is control arms and strut replacement, and tie rods! This car just went through an inspection in bc and passed the only issue it had was the tie rods which was also on ok tires quote. They will scam you because they’re mechanics get paid more for more work! Terrible place! Will talk to them again tmrw to sort out other issues
They won't rip you off or do more than is needed and they round to the nearest 15 minutes for labour. Love this place
Very helpful and friendly service
Had my bearing and rotor replaced here, mechanic buddy from Calgary told me the price they charged me was very reasonable. They were quick as well for a walk in. Will be my go to in Fort Mac for mechanic work
Harvey was very honest with his service and helped find the tires I was looking for in my price range. Thanks.
Great customer service as soon as I walk in, will definitely book here every season.
Very helpful and friendly staff and will be going back again
Honest service from a very customer focused store. They take the time to explain the issues and treat you with respect. Good selection of coffees and teas while you wait!
Great service, reasonable prices.
Great customer service
Great service, friendly, knowledgeable staff. Punctual - completed the work on time, still quality work! Knows the community. Definitely recommend to others.
All the staffs are very knowledgeable when it comes to vehicle
Fast friendly knowledgable service, with no pressure to purchase other than a competitive price and good quality. No, I don't own the place, just a satisfied repeat customer.
Fair price and fast service on 4 new trailer tires with changeover, but they charged for new valve stems that weren't installed. Now I'm driving around with 9 year old stems because I didn't buy local and failed to check their work right away.
Excellent Honest Service
Awesome service. Vehicle in and out within an hour
Good business
Even with an appointment I still waited for 2 and a half hours for my car to have the snow tires taken off and my regular tires put on. Price was reasonable. Under $70.
Great service
Excellent service and affordable auto sevice.
OK has been looking after my vehicles for 10+ years. Jason and Mark do great work at fair prices. You can get that at many places in Campbell River, but their best quality is that I can always trust them to give me a fair and accurate estimate for work and the work is done right. If there's an issue they are more than willing to address it. I also appreciate their options for recommended work or work that I should think about doing down the road so I can plan for it. Finding a mechanic you can trust is a tall order. Look no further. Fantastic customer service makes loyal customers!
Great and helpful
My second experience was just as good as the first! I had a tire repair, it was quick easy and service with a smile
I came for an early morning oil change. They were prompt. Noticed I had a small light out and some minor maintenance issues. They had all required replacement parts on hand while I waited. Very friendly and helpful crew. Even helped me price up some winter tires for my daughter's car.
New owners, new level of AMAZING service! Thank you, OK Tire, for getting me back on the road!
Refused to retorque my wheels because the tire wasn't changed by them. Just ignorant in my opinion.
Great service and friendly staff. Have been going to OK Tire for years. You can totally count on them doing a great job.
Always great service from Jay and the guys!
I am sure they did a fine job of changing over my summers to winters on one set of rims but fair warning they are charging a lot per tire. $35 per tire it seemed from my bill. Dunno how much a cheaper outfit could screw up on this but walmart can do it for $15 a tire. Great overnight service, no complaints, just expensive.
They treat me very well. Each and every visit I make.
I was in a very DANGEROUS situation while driving after a snow storm..Something had fallen halfway off during driving. The closes place I came across was OK TIRE. The lady and gentlemen at the counter helped me instantly. So very friendly ,so very helpful. They fixed the problem, which otherwise would of been a DANGEROUS situation. I will be back to these people. Their service man in the back(who I didnt meet), made sure my car was back to safe driving. I thank you all! I will recommend this place to everyone. Customer Satisfaction at its BEST!
Been there twice, great service and honesty????
Took my car in on a Saturday and was able to make an apt. for the afternoon. Very happy! Thank you!
Good service
First time there, good experience.
Nothing but great things to say about this place since they've been under new management! The guys are really turning the shop around, thanks for the great service. I'll never take my truck anywhere else
Was good service
Very good company to do tire work for heavy trucks.
Learned a few valuable lesson from this particular garage; 1. Always inspect your vehicle before and after bringing it in for damage,.(found a scratch that someone attempted to cover up) 2. Ask to see a breakdown of cost before agreeing to purchase anything. (Was charged $5 per tire for nitrogen, that was not used to inflate the tires, as well as a $5 / wheel hub cleaning fee that they conveniently did not include in the price of changing over each tire.) 3. Find out how your TPMS system is reset. (Was charged $40 to re set TPMS even though my TPMS sets itself as the vehicle is driven) 4. Shop around. ( i could have purchased the same tires from another retailer for $40 less) I will not bring my business to this establishment again.
Very good service with kind people managing the front desk!!
These guys are great! Awesome service. I dropped my car off and they called me to pick it up before noon. Highly recommended. Thank you ok tire.
This location is awesome .great staff and service excellent
This shop has helped me several times over the last couple years. These -50 snaps in the winter have done a number to my power steering and OK Tire has always been there to help. The owner is very involved with clients, even assists with running the shuttle service so he can interact with people about their orders. Recently again I was just in there with a blown water pump. Once again the actual price paid was always LOWER than the original quote price during diagnostics. Very friendly and will allow customers to come back and look at what’s wrong instead of just taking their word. Always there, always fair. Never a hassle about needing to make appointments. Will always go back.
Awesome service. Thanks guys...and girlz!! ???????? cheaper than the other competitor in town (Grande Prairie, AB). And...the cakes from Granny was so tasty too...!!! ????????
The team at Ok Tire are both friendly and professional. My wife and I always feel very welcome. The prices and services are second to none .
Great staff great prices very honest
Ask for Raymond he is the Best
Service is great here and the price is good too!
Fast and friendly!
Dale always manages to come through for me when i have service issues or urgent tire requirements
from the tires they sold me for my 5th wheel to doing repairs , this is one of the best auto service firms I have had the pleasure to do business with. .
Honest quality work, best prices without the BS.
First time at this Mechanic with purchased second hand car. DO NOT do what I did, DO take potential purchases to these guys, if the seller does not want to let you take it to them, walk away. Gave me a real world walk through of the car and what it needed and what could wait for under 70 dollars. Even found a second hand part for my 13 year old wreck in minutes. Thanks Ryan!
Excellent customer service, took a little longer than what I was told but its fixed for what I was quoted. Highly recommended.
Went in to have my tire repaired because I had a screw in it, I was in and out in less than 10 minutes. Definitely recommend
They are really good fast and easy
Nice and pro staff
Nice
Very Professional Service & I am a Happy & satisfied Customer. They Are Taking Very good Care Towards my 2005 Nissan Frontier. Thanks a Bunch There Guys! - Would Definitely Recommend You Guys There at OK Tire Cranbrook BC.
Awsome repair shop
I have been a customer of Bill's for many years and feel very comfortable bringing my car in for service. While l may not always like the news, l have no fear of unnecessary work being recommended. They've always treated me fairly, honestly and l wouldn't trust anyone else.
Great guys friendly
Very poor service. Booked a week in advance and they could not be bothered to call and inform me that they couldn't fill my appointment. They waited until I was outside to tell me they had no one to provide an oil change. Would not recommend. Would not go back.
Our company Sapphire Heavy Transport was in need of steer tire. Time was critical. Tanya and her team got our truck up and running with a new steer tire right away. Great service, recommend highly.
Simon at Ok tire was awesome to talk about my car front end problems, he had it repaired,and very please with the quality of work they do, Ok tire personnel are always friendly and professional on every aspect from a phone call to service and billing, I recommend them for all your services, they are truly the best, thank you ????
I first visited the Guelph OK Tire store in 2014, after having some ongoing vibration issues with a new set of major-brand-name tires I had recently bought at a different store chain. OK Tire was my last effort at solving the vibration mystery, as two different mechanics since the time of purchase had found no apparent problem with the tires. When I first arrived at the store I was cordially greeted by Lisa, one of the owners whom I have come to know as a super nice lady who is also super knowledgeable about her business. Lisa suggested that her co-owner Jim do an evaluation and road test. As a master mechanic with many years of experience, Jim did just that and what he discovered was disquieting to say the least. He took me into the garage, and when he spun the tires on the machine they were wobbling quite noticeably. His concern was that this tire “runout” could be a real safety issue since it was so excessive. Jim therefore strongly recommended that I try to return the tires to the original seller. This was not easy as I was well past the return period, but with the knowledge provided by Jim and Lisa regarding the severity of the wobble, I was able to successfully make the case for a full refund from the other store. My wife and I are very thankful that Jim and Lisa are the kind of people who put the safety and well-being of their customers first, and this is of course a big part of the reason I like this store so much. I should also mention that I have never felt any kind of pressure here regarding sales, and I always know that Lisa and Jim will strive to provide me with the best advice and service they possibly can. For replacement of the old tires, I opted to go with OK Tire's best-selling all-season product, the Toyo Versado Noir. These were competitively priced and the online reviews were excellent, and having been not-so-happy with certain other “major” tire brands in recent years, I wanted to give them a try. I must say that I have thoroughly satisfied with the Toyos, as they have held their own admirably in terms of performance and durability. For winter tires I went with the Toyo Observe GSI-5, which have likewise been outstanding with both weather-related handling and minimal wear. In addition to tires, this store also does general mechanic work such as oil changes, plus they have an excellent tire balancing machine which utilizes a newer and more precise “Road Force” technology. I think that Lisa, Jim, and the rest of the Guelph OK Tire team are without a doubt the nicest and most capable "car people" I've had the pleasure of dealing with since living in Guelph! I've only ever had good experiences at this store, and wholeheartedly give them my highest recommendation.
First timer...problem solved that last 2 shops could not figure out. I will go back to get my winter tires put on. Thank you
I was told that rotors on my 10,000 km car needed to be replaced because it had thin out. I trusted their opinions based on the reviews. It costed me 600$. I then was told by a friend that a new car bought from a dealership should not have this issue. I went to 2 other dealerships with my old rotors ( both said yes there is a bit of rust but they are fine ). Basically, I was taken advantage of. Lesson learned.
Had to get tires changed on two vehicles. They were fast and did not try to charge me for something I didn't need. The cost of the tire change was also quite reasonable. The staff were very friendly and helpful.
Great! fast, friendly service. Need I say more. Highly recommend.
Gave me a great price on tires for my trailer, they were courteous and prompt with their service and had the tires mounted on the rims quickly.... I will be back again!! Thanks again!!!
Excellent service and great prices
Love coming to Ok Tire. Always got me in fast for any issue I’ve ever had, and they are always fair with their pricing. Dave the owner has a wealth of knowledge and is a very friendly guy. Definitely recommend Ok Tire over anywhere else!!
Very helpful employees, offer great recommendations. Poor organization from admin staff. The mechanic I dealt with was excellent.
Friendly staff and great service.
These guys are the originals when it comes to tires????. They were super fast and friendly ???? and they're prices were compatible if not a bit cheaper than others. I'll recommend them to ANYONE ????????????
My father in law had problems with this business too they are a very dishonest business. They charged my father in law for parts and when He took it some where else to get checked they told him that the parts had never been changed. Also read one of the reviews on there Facebook it actually from the owners daughter proves that they are dishonest. Can any of there 5 star reviews be trust
Approachable and friendly staff. Very accommodating with appointments. Knowledge employees that keep you informed as to how things are going, how much it will cost, and time. Fair prices. Excellent shop to go to!
Best place
Always a great experience! Staff are friendly, knowledgeable and honest. I never feel like I'm being taken advantage of. Thanks!
Very honest shop. Only fix what needs repair. Great people. I always recommend people to take their vehicles to this shop.
Was professional and good! 60 dollars for nitrogen in my tires when it's been proven you don't really need it, costco and many other tire shops do it for free. Or even less then that, I think that's a rip off. But they're good people worked late for me and was super awesome to work with! You aren't forced to get nitrogen so you don't have to worry!
We Have been lucky to deal with Steve Great guy Great service See you again
Outstanding Service !!! I was on my way from Pgh, PA to Kincardine, ON when I had an indicator light come on in my Audi indicating a possible tire issue. I was a total stranger to them, but they took time out of their busy day to help me. I am forever grateful.
Good service
I was in a bind and OK tire was very patient and helpful. I'll be buying my tires from them again in the future. Thanks especially to Carlon for the help!
Best service anywhere at ok tire guelph Ontario.always feel safe driving after every visit.
Amazing customer service. Very informative and prompt service. I highly recommend this location.
Very pleased with service
Friendly service, good prices,
A great business and a great group of people to do business with.
Always impeccable service every time I need work done on my vehicle.
OK Tire in GP is always friendly, efficient and fast.
It is very nice that the owner Dave and long time employee Simon still know your name. Been going to ok tire in Grande Prairie even before it was OK tire. Dave and Simon have been looking after our vehicle maintenance needs for our family for the past 30 years. Thank you
Very helpful service - I wanyed a particular tore and OK Tire went out of their way to research. Very happy with this repair centre.
Questions ? They have the answers . Honest and straightforward .
The staff was very helpful and accommodating in getting my truck serviced even under the tight schedule that the current weather and panic that everyone has trying to get their tires changed all at the same time before the snow finally flies. Cudos OK Tire
To busy
Ok tire is ok
Took 4 hours for tire repair and charges are high
The day after I spent $1,150 on new Toyo Tires and some repairs I noticed my lovely RTX wheels had black grease all over them. When I called to complain I got screamed at by the receptionist and we had a little go-around. That was some time ago. I bought my Toyo winters and summers at OK tire (as well as my wheels) so I get free changeovers and I've been storing my tires with them as well. When I cleaned my car on the weekend I noticed that there was glue residue on my beautiful wheels and so called ok tire to ask about it. I was told that I could just come by and they would clean it off (why not do the job right the first time is my thinking). I went into the store and inquired about their RTX tires and if they sold cleaner for them. Suddenly, Jay the manager just started yelling and screaming at me - in front of customers and staff. Bringing up things from my personal life that have nothing whatsoever to do with him. He yelled at me inside the store and then again in the parking lot outside. Scary. I believe he only did that to me because I am a woman.
I have mixed experiences: 1-A month ago I did oil and filter change. It was done within one hour quick and reasonable price. I asked them to check the water and the guy there asked me more questions to make sure nothing was happening (5 stars). 2-Booked an appointment to check the power outlet (cigarette lighter). I don't smoke, and simply the outlet sometimes work and sometimes doesnt for the phone charging and a FM transmitter. I called after a day or two and asked if they can check my brakes on the same appointment and the lady said yes, sure no problem. Today, I went for my appointment, the brakes checking wasnt on schedule and they said they can accommodate that because they are under staffed... (It wasnt an urgent matter, so that was okay. Regarding the main problem, they called me after I dropped my car and said the power outlet works fine (for cigarette lighter) and suggested that my charger might be faulty. so I explained it doesnt always work for phone charger, I know it works sometimes when i move it around to a certain angle, and suggested they try my charger which was in the car and try it on another car to make sure the problem is not from the charger itself (i tried it on my friend's car myself and tried theirs on mine, same the transmitter). After 5 minutes they called again and told me it's the socket... (which somehow I knew). And said they can change it and contacted me after 5 minutes with the price of the part + labour. The price was way much higher than expected so I said I wont go ahead with that and went back to get my car back. They charged me $73 to tell me that the socket is not working properly (although in their first call said it is then changed their mind after I argued it doesnt) and it needs to be replaced. (0 Zero star)
Amazing deals and excellent super friendly staff !!!
Honest people and great mechanics
Very professional and knowledgeable staff. As a first-time car owner, I have found Christian and his team to be extremely friendly and willing to answer any questions I might have. I would highly recommend them to anyone!
Awesome business..great staff!! Thanks Guys!!
The Team at OK TIRE are very kind, professional and very knowledgeable. We purchased 2 sets of tires for our trucks. We went and advised Edwin what we needed and he ended up saving us a lot of money with his expertise. Forever grateful thank you Edwin and his team at OK TIRE.
Excellent customer service
Excellent shop to deal with????
Everyone was very nice and professional. They were on time, friendly and a great price. They went above and beyond in helping me when I had my 2 young kids with me. Definitely would recommend. Thanks again!!
Helpful staff
Excellent service, from check in to done my tire repair was a half hour. Staff were very nice and helpful and I was lucky enough to get some of Granny's apple, blueberry and lemon pies.
I cannot say enough great things about Christian and the Staff at Okay Tire on Bishop in Cambridge. They are friendly, responsive, responsible and they communicate effectively and truthfully. HIGHLY Recommend!!
I called first thing Tuesday morning and Ryan arranged to have my transmission problems repaired by end of day.prompt, personal and polite! Thanks
Back in early November I woke up to a flat tire. I had 6 hours to try and get it fixed before I was supposed to drive my family to diner at the in laws. Everyone I called said I had to wait till the second week of December to get in to have it fixed. OK Tire was maybe the 10th place I called to try and get it repaired. Within 1 hour of placing the phone call I was leaving their store with my tire fixed tire in hand. It took 10 mins tops from the time the worker touched my tire till he had removed 2 penetrating objects, plugged the holes and had my tire back to me inflated, and ready to be put back on. I'm not sure how the 10 other companies I called didn't have the time to spare to help me out but next time I will be calling OK Tire first. Excellent and prompt service with a smile. Only way they could have improved my experience was if they were to remove my doughnut tire and put back on my newly repaired tire them selves, but I'm sure they were as busy as the rest but still took time to help me. New customer for life right here and all it took was 10 minutes of their time.
My experence was great the staff was knowledgeable and very curtious the service was fast and clean it is one of the cleanest shops i have ever been in
Quick service
Very honest and affordable.
Got me in quickly. Fast service. Could have charged an extra $100 and I would not have known the difference but they were professional and honest start to finish. Best service in a long while. Brakes work great. Good prices.
Great service
you guys are the best!!!! life savers. my daughter broke down in toronto yesterday afternoon. we had her honda towed to your shop . you not only treated her very fair in the diagnoses and repair (alternator) but did so much more . you arranged a loaner car for her to pick up after work , but then you worked afterhours to repair her own car so she could drive it home instead. GREAT service and a huge thankyou.
Friendly staff, easy to work with. Being able to stay in touch with text made life easy when I was in and out of service.
Great service
Good service, quick turnaround when they put on my tires, committed the the appointment time and clean facility. Great place, thanks Marco
No upseling... Honest work... Thanks Joe, & company!
Great service. I called in the morning and had the wheel alignment done on my truck in the early afternoon.
They supposedly fixed my car. I pulled out of the driveway and went 5 meters then something broke again. Never taking my car there again
Great service, knowledgeable staff and always and a great environment
I hit one of our beautiful Halifax pot holes last week and dented my winter rims. I called these guys, they welcomed a visit to get things checked out and determine if a repair was worthwhile. The gentleman at the counter walked out to my car with me, provided a firm quote which was very reasonable for the repair of two rims. Within 10 mins I had a same-day appointment. Within 30 mins, my tires were repaired, back on, and I was ready to go. The staff provided education on their invoice about the work completed and issues resolved. Today, I received a follow-up call to ensure I was happy with the service and the person (Kayla maybe?) asked if I had any questions. Overall, I am super pleased with the service, the speed of service, the staff, the skills and the follow-up. If your rims are frigged up, go here.
I have had several vehicles serviced by Christian and crew for several years now and cannot say enough good things about him and his shop. In summary, I trust him completely. He is a rare find!! The work is excellent, I get the straight goods, and he always finds a way to save me money. Keep up the great work Christian!!
OK Tire performed a pre-sale inspection of a high mileage luxury SUV on my behalf. Vehicle was sourced from a nearby dealership, looked decent, did not have any noticeable major issues and did not present any codes when scanned with an OBD2 tool. OK Tire offers a flat rate inspection, but at my request provided an enhanced inspection with additional items I specified. Well worth the fee. I was provided a professionally presented report with suggested and necessary service items, including high quality colour photographs of all visible issues. I highly recommend OK Tire for pre-sale inspections. They just saved me from ~6k (more than the value of the vehicle) in likely repair work that I would have been stuck with after purchase of the vehicle.
I've been there with my two cars and the service was excellent.
I got four tires mounted and balanced on my truck Saturday morning and as always these guys took good care the price was fantastic I will definitely recommend them and I will always go back to them
Was looking for winter tire quotes for my new car and was talking to a guy named kirk. He was unprofessional and rude, once he gave me the quote I told I was looking around and have some other quotes already. He asked about one and I told him I found one for $630 which was half of what he quoted me. He just laughed and said good luck. Even if this place had the best price i wouldn't go back because of their horrible customer service.
Do not get an out of province inspection here! Wanted to charge me $300 to polish my headlights, and wanted to remove my fog light housings because there was no bulbs. Failed inspection. Would NOT recommend OK Tire.
Professional and decent prices nice environment
Wonderful and fixed everything! Jane and Keith Balfour
Who ever would of thought there was so much to know about tires? These guys will help you understand whats important when getting rubbers for your ride. Prices aren't amazing but you pay for premium quality goods and service. I've been helped here a few times and never have any complaints.
Excellent winter tires.
Great service + knowledgeable staff + good price = my customer experience at OK Tire
Good and quick service but laber cost is too expensive..for less than a hour work..they charge 200 dollars!!!
It was late Saturday morning and I had to drive out of town and my tires where terrible. I called OK Tire and Simon and Dave where excellent to work with. I dropped it off and in an hour I picked it up feeling good about driving back and forth from Shaws Point. Awesome thanks!!
I made an appointment weeks ago for 8 am this morning. I understand it’s a busy time of year. Upon arrival at 7:45 am, I’m told that it’s going to take 2 - 3 hours to do it. Offered me a ride home. When I booked the appointment, I told them that I need to get in and out as quickly as possible, as I use my car for work. I informed the gentleman that I waited for weeks for this appointment, and I need the car for work...he says he will do his best...stay tuned.
Best service, best prices, great people. A super combination! I had a 4PM appointment, was a bit late and still got in and out in 15 minutes. I'll be back for sure and I'll be recommending this store to my friends and family. Don't waste your time, do yourself a favor and try these guys out.
I took a month to decide on tire choice, answered all my endless questions. Great guys.
Awesome service, they had me rolling out the door within a hour of dropping my vehicle off
By far the best car maintenance and repair place I've ever been to. Keep up the awesome service!
Super service
Great service , helpful and very nice people .
My van was taken there to get brakes checked, new battery installed and make sure it’s road worthy as I planned driving it to Vancouver. Good thing I got sick and had to cancel my trip as I found out today they left a HUGE rats nest on the engine block, which was VERY noticeable as soon as you open the hood. My son had to pull over and opened the hood to see what was smoking, the nest was starting to burn!! To leave a fire hazard like that in a vehicle that was supposedly checked is incomprehensible!!
I never ever had a any problems and great service
Approachable and friendly service, done quickly. Braylyn is the man!
Fast service in and out in 30 minutes.
Highly recommend! Ryan is top notch and on the ball. Thanks for the awesome, efficient and knowledgable service. I appreciated you getting my tires balanced and changed over quicker than planned and also your environmental stewardship :) Thank you Ryan, my dad, Roy would be pleased I used your shop :) You have a winning team thanks auto techs!
Rip off artists. Don't get fooled.
I called in about a week ago for a price on some winter tires, the staff there was very helpful and knowledgeable. They sold me a set of winter tires and I had them installed today after I had booked my appointment a week in advanced, I’ll be back again in the summer!
Great service. Friendly staff, thank you
Ran over a nail in town, put my donut on and drove to OK tire to get my popped tire fixed. They told me they couldn’t fix it, and quoted me 160$ for a new tire, saying that because I drove less than 50m to pull over that there was “wear” inside the tire. Thought it was sketchy, took my business elsewhere, got the tire fix and installed for 13$. Was told by the mechanic that my tire was in “really good shape and not sure why they wouldn’t just fix it”. Will not be back, and will not be ripped off.
I brought my car in to ok tire in dartmouth and was told i needed work done to my car. Ok fine its an old car i get it. Then i had to bring my car for a tire change in an emergency and got a completely different list of problems. Things the first store said were great were suddenly all broken and major issues the first store found were not mentioned in my second visit. When I went for an independent second opinion i was told that both reports were incorrect and that both stores reported issues rhat werent there and missed major issues that should have been obvious. This mechanic actually showed me the problems and lack of problems to verify. How can I take my car to you if I cant trust you to keep me safe? Ive gone exclusively to ok tire for 5 years, will never be back.
If you are looking for to change or get a new set of tires, OK Tires is where you should go. Great customer service and experienced techs. Everyone seems so friendly. I I had to buy one tire Toyo open country and put it on my spare for my Jeep, every place I called were busy but these folks found a slot for me and was quick and precise. Spoke to Shuan on the phone ...such an gentleman , took his time and didn't rush . Booked an appointment for morning and and met Tony at the desk, super cool , chatted about tea and coffee, very amiable and friendly. Kudos to Shaun and Tony. Great job guys, keep it up. I am planning to change my other 4 tires in the summer, I know exactly where to go. I will recommending every body at my work and gym to go to OK tires. They rock !!!! Cheers
OK Tire called me multiple times to give me a update on my vehicle referring to me as “Dennis” . I have never been to a OK Tire in my life and obviously they had the wrong number for there customer which I explained to the service advisor. Now I’m getting a review to see how my service was on my vehicle. This place seems disorganized, hope Dennis’s experience was better then mine.
great food, service & atmosphere
Great service… changed tires . Friendly staff
Great service. Nice people.
Awesome staff and a great experience! Got my car in and out super fast!
Top notch service!
These guys are always great and curtious....I store my tires there at a reasonable rate and anytime i have a flat it is free repair and on my way...
This shop went way out of their way to help me out when someone attempted to steal my light bar on my truck, and left it hanging by the wire. They found a mechanic who had a moment free, found some bolts to remount it temporarily, mounted it, and asked for nothing in return besides a pay it forward. Great bunch of helpful people who went above and beyond. I'll definitely use them for my tire etc needs in the future.
Amazing customer service, Nicola went out of her way to help me get on the road with some new tires in a very timely manner at a great price. Thanks to everyone at OK Tire for being a great crew!
Awesome staff! Fast and friendly service. A great price for the set of new tires.
Quick efficient, and reasonably priced. Everyone had a two week wait to get tires changed over, dropped my car off early at OK and they got it done within 3 hours. Gave me some advice/opinions about my current tires, and sent me off with a smile. Very pleased!
Super friendly service, very helpful with any questions, and managed to come in below quoted cost! Great guys.
Honesty and integrity is the me of their game ... Have dealt with you in past great shops great ppl great service
Came in to repair a punctured tire, I was told they were a little busy but could have it done in a hour. I came back an hour later and they put the tire back on for me, service was great and I appreciated that they were able to give me an accurate time to come back.
Really really awesome
Sean is very thorough so you know not just what he did but needs to be done in the future too
Very, rude and arrogant..glad I bought my winter tires else where.
Excellent customer service, knowledgable staff, always helpful and quick.
Best in town and surrounding area . Making the competition very jealous.
Staff here are really helpful and you dont walk away feeling like maybe you overpaid.
Hope this works out !!! Well, it was a very, very large bill. Less then a year after, I found that after they repaired my rear alignment adding an alignment parts on both rear wheels, I found that they had not asemble my rear brakes property. In fact I had no rear brakes and lots of shoe when I discovered it. Now, I did give this place a second chance to correct their first misstake. However I was asked to remove my post first. I did as requested in good faith. And I got a vehicle where the alignment was fixed, but the brake shoes where not assembled properly costing even a bigger bill. I was smarter this time, as I left them no room to manipulate me again and brought the vehicle some where else. Yes I waited too post this the second time. The first time was the treatment from the owner as a second class citizen.
Without a doubt the best service I've had as a visitor. I came into Grande Prairie on a work assignment, had a significant problem with my truck. I walked through the doors of OK Tire at 10 am and had my truck back at 5pm. Pleasant, thorough and very knowledgable people! Wow. Thanks very much. 5+ stars!
Great service - fantastic female shop manager going above and beyond - looking for corrosion and test driving my vehicle for safe delivery into my hands.
They are always willing to go the extra mile to assist me with whatever I may need. This is a great place to go to if you are looking for new tires or need maintenance on your car.
Was looking for a provincial certified inspection repair shop. This branch wasn't certified but gave me the name of a local shop that was. Thank you for helping even though it was to point me to someone else. :)
I went there today for my flat tire/tire pucture fix. It was a superb experience. They are really a professional at their work. Will recommend this place to everyone.
The staff here are amazing! I had such great service, prices are fair and reasonable, and they are honest. I will never go anywhere else. They went above and beyond to help me in my situation. Thanks guys!
Great service. Friendly and courteous staff. I'll recommend them to anyone.
Great service and great customer service. Not pressured to have anything done and well informed of problems with my car and what was of utmost importance to be repaired. Again, not pressured or pushed to do anything. Very friendly staff as well. Definitely will return.
Jay and his staff are very accommodating and willing to go the extra mile to ensure you are completely satisfied when you leave.
terrible enough said
Excellent Quick service. Thank you
Had an appointment to do my winter to summer tire switch. They returned my car to me quickly and after a test drive I returned thinking I had a tire issue. Even though the parking lot was full of waiting cars they listened to me and determined the problem was the router and they fixed it for me just as quickly. Now the car is driving perfectly again. Thanks to all of you there for your patience even though you were so busy! Much appreciated.
Excellent. Thanks.
Excellent service
Walked in a little panicked as my change oil light came on . At 5 percent . Jessica was very accomadating . They took my car right away and I had it back within a hour . I am one of those people that dont know if she can make an appt and actually keep it with my schedule . Normally I would loose my car for the whole day just for a oil change . Never again . OK TIRE will be my place to go . Thank you Jessica and team . You made my day !!! Super friendly, very nice .
Great place to get tires! Bought my tires and discovered i had a leaky valve-stem a week later. Brought my tire over and they had it fixed in five minutes.
Quick to book and prompt service:)
Was told that they would need my vehicle for a couple of hours, so I decided to wait and hang out there. 4 hours later, my vehicle was finally ready. Vehicle was left as a mess. Floor mat was left with mud and dirt all over it, and oil left on the steering wheel, gear shifter, and inside door handle from the mechanic's oily hands. Not very impressed.
Awesome place to get tires rotated and fixed. Been there a few times and had excellent customer service
If you need tires or in fact almost any type of service on your vehicle, be sure to check with JL and Angie. Tell them Ron and June said HI.
Friendly and honest bunch.
Awesome service and price, fast service.
Excellent tire store. Got a great price on a set of 4 tires. Installation, including balancing was very fast.
Was told 2 yr old tires were separated and we had to purchase 4 new tires. Took tires back to the place we got them and they took a look and nothing was wrong with them so there’s $1000 wasted
I purchased snow tires from OK Tire in Etobicoke. They booked the appointment a few weeks in advance, were right on time and extremely professional. They put in extra work to grind my wheels smooth, solving a longstanding slow-leak problem that my dealer had said was a mystery. I would definitely recommend them.
This is the second time I’ve had the pleasure of doing business with OK Tire, Grande Prairie. Their staff are on the ball and courteous. A year ago, they did a complete brake job on my truck. Recently they solved a vibration problem with a balance job to all 4 wheels and tire rotation. Their service was “top drawer” in both cases and pricing was excellent.
Good, fast service. Very friendly staff. Based on my experience, I would definitely use them again and i would recommend using them to others.
Great service and best prices on tires
Excellent service
Sorry no review I couldn't get an appointment still have a leaky tire
Nice Service. Thank you OK Tire????
Purchased new tire and rims. Great price and excellent service. I would definitely recommend them.
Great staff (I think his name was Paul) and better pricing than other stores I went to. Would not hesitate to recommend.
Great service from a friendly staff. Thank you
I was there last year with a motorhome and the car we towed behind it. I spoke with you about service and you said everything was right despite what the Ford mechanics next door said when we went there after you could not get the parts but we bought them next door and your people actually broke things on car. I think I was there.
Good
You can talk with any of the staff. All very knowledgeable and helpful. Friendly always happy to greet you with a smile and laughter. I'd recommend them anytime
Great service. Always looked after quickly.
Did a pre purchase inspection and was not disappointed :) they had amazing service and the men that were working were super friendly and understanding when I asked questions.
My vehicle required some attention to the clutch assembly. OK Tire & Auto Service did an outstanding job of quickly determining the issue, informing me of what it was, and repairing the assembly efficiently. I would recommend OK Tire & Auto Service to anyone in Grande Prairie and the surrounding area!
If I call regarding winter tires, and I tell you the make, model and year of my car, you should be able to figure out the size of tires I need! It's your job! Don't tell me to pull over on the highway and check the side of my tire for that information! You are supposed to be the experts. That's why I have been a customer for about 10 years. Bill has always been very helpful. Unfortunately, I ended up speaking to someone else on the phone today, and I will NOT be getting tires from Ok Brampton!
Good staff reliable service
Am out of province, needed tires replaced so could get home. Ok tire got the job done right away. They also have an awesome ladies washroom.
very good prices and quality of work hard to beat. all our 3 cars go there every time they need repairs or for maintenance and I never had a problem. will go back to them as long as they stay in business. also, Covid compliant.