Reviews of Merson Automotive (Tires)

6533 Rue Saint-Jacques, Montréal, QC H4B 1V3, Canada

Average Rating:

DESCRIPTION

You have all the information of people like you who buy the products of Merson Automotive (Tires) near Beloeil (Canada).

Nowadays the firm has a score of 4.4 over 5 and that rating is based on 127 reviews.

As you can see its rating is quite positive, and it is based on a very high number of reviews, so we can be pretty sure that the valuation is quite faithful. If many people have bothered to give their feddback when they've done well, is that it works.

You know that we don't usually stop to put opinions when these are correct and we usually do it only if we have had a problem or issue...

This Tires belongs to the category of Tire shop.

Where is Merson Automotive?

REVIEWS OF Merson Automotive IN Beloeil

Marc Ricci

Quick and honest service. If you have any repairs to be done the mechanic working on your vehicle will explain the work to be done in detail. How and why it should be done. If the repair can wait. They will give you all available options. Friendly staff.

Lucas Carter

Yoann Tremblay

Great staff, knowledgeable team. Will not try to do unnecessary repairs and no surprises when bill comes. I definitely recommend merson!!!

Steve Lewis

Ralph Chah

(Translated) Excellent service! Taking appointments online is very convenient too, but unfortunately it makes you wait a long time even if you go on site in time. My RV was for 10am, but we did not start working on the tire change before 11am. I know it's the season and they're busy right now, but there's a better way to manage RVs so you do not have to wait for customers unnecessarily. (Original) Excellent service! La prise de rendez-vous par internet est très pratique aussi, mais malheureusement il vous font attendre longtemps même si vous vous rendez sur place à temps. Mon RV était pour 10h, mais on n’a pas commencé à travailler sur le changement de pneus avant 11h. Je sais que c’est la saison et qu’ils sont très occupés en ce moment, mais il y a une meilleure façon de bien gérer les RV afin de ne pas faire attendre les clients inutilement.

Chris Kantas

Merson Auto has great customer service. I went in for an alignment with my S2000, I'm lowered on Coilovers and the technician was very professional about putting my car on their alignment machine. I would recommend going to merson auto any time! Their great over there!

Brendan Sera-Shriar

Always friendly and fast. Good service and no messing around. We take all our cars here.

Marc Ferrazzano

Excellent service.

Adam Du

I went there for wheel alignment only because my school (mechanic) does not have alignment equipment. However, they sold additional job to change wheel bearing. I double checked with my teacher (CPA class 1 mechanic) and the part is in decent condition. In the end they charged me $30+tax of "fraud" inspection fee.

Cedric Mector

(Translated) nice customer service the guy hangs up on me (Original) beau service a la clientèle le gars me raccroche au nez

Jy Jo

Audrey Mc Mahon

(Translated) Super good service and above all professional. Made several times that I go there and I highly recommend it. (Original) Super bon service et surtout professionnel. Fait plusieurs fois que j'y vais et je le recommande fortement.

abk900

I've been coming to Merson Auto for 7 years now simply because their high standards, customer service, and quality of work help create an atmosphere that greatly reduces the anxieties and feelings of vulnerability many car owners encounter. The customer service has been positively consistent over the years with employees that always greet me in a friendly manner. They are knowledgeable, eager, and willing to answer any questions. Conveniently, they have a lobby where you can stay and lounge while waiting for your car. Additionally, there are multiple magazines, and wifi to help pass the time. Merson has always prioritized safety. Chad, who is the mechanic who has communicated with me over the years is always very helpful and describes what's happening in a simple to understand way. Simply put, if it doesn't pose any threat to the safety of their customer or if it isn't a vital component of the car that needs to be repaired in order to get from point A to point B, Chad will explain what the problem is, if it will need to be repaired anytime in the near future, and he'll usually have an estimate on what it would cost to do the optional repair. This example of honesty has been a rare find. I've been to garages in the past where I was told I needed a certain repair done on my car only to find out years later through Merson Auto that they were not necessary. My first experience, I brought my car in for what I imagined would be a simple oil change. I was sitting in the lobby and about five minutes in, Chad walked in to have me come take a look at my car in the garage. I was informed that I had a major problem concerning the strut towers. There was excessive amounts of rust and holes in both strut towers. They had been purposely covered with excessive amounts of rust proofing with the intention of covering up the damage as much as possible. Chad, explained to me that my car which I had recently purchased at a used car dealer several months earlier was essentially scrap (never had I been so embarrassed. At the time, my inexperience with cars and impatience of wanting my very own car so bad led me to make an impulsive purchase). That was not something I wanted to hear and I could see that the other mechanic's along with Chad sympathized with my situation and gave me the best advice they could. He explained to me that my car was scrap unless I could find a body shop that would be willing to weld the strut towers right away. He explained that this was a major safety concern and was even reluctant to let me drive the car out of there because he feared for my well being. Thankfully, he was able to refer me to a body shop just down the street and I was able to salvage the car. What was even more bothersome however, is that a few months prior, I had been to another garage for an oil change and new tires. Unlike Merson, however, they didn't bother to notify me about the rusty strut towers. Understandably, experiences like this caused me to have a great amount of distrust and resentment for those who offer services in this line of work. However, Merson's integrity and honesty has helped me build a lot of trust with them since those past experiences. My most recent experience came this week. I dropped my car off and within two hours Chad called me with a quick estimate. I was caught off guard by how extensive the problems were and went over my situation with Chad who helped me come to a decision. In the end, it was a costly repair that could've been worse but the team of mechanics working on my car managed to save some parts. When I returned to collect my car, I saw Chad in the garage. Although he was busy, he happily gave me five minutes of his time to answer my questions. After our talk, I left feeling confident that I had made the right choice and I am very satisfied with the work that was done. Hopefully, I have been able to provide a better understanding of how Merson operates. I definitely recommend Merson. They offer a very unique and positive experience.

Martin Kossman

They bailed me out. Pulled my front leaking tractor wheel and tire off just before a run into Montreal for errands and they fixed it while I waited. I believe him when he said that not many know how to do what they did.

Joelle Irvine

Great service. Honest, friendly and helpful staff! I’ve been going there for over a decade. From my experience I can tell you that they are extremely proactive and diligent about finding and letting you know about upcoming issues with your vehicle. But what I appreciate the most is how honest they are about what’s urgent and important, and what can wait, so you can prioritize the work on your car. Side note: I’ve been there 3 times since COVID started. From what I can see they are taking all the appropriate measures to keep their staff and customers safe.

Robert Dee

They're the best

William W

Amazing! hit a pothole while visiting from Ontario. Mark special ordered a tire for me same day and had me on the road again. Thank you so much for your impeccable service.

Jeremy Braziller

Saajan Chowdhry

Chris at Merson Automotive was a great sport in helping me out with my car. Originally came in to patch a tire but they explained to me that it was irrepairable, and even allowed me into the garage to see for myself. Great service and staff.

Terry Argiroudis

Costa

Amazing honest service.

Doug Sherrington

Friendly and prompt service everything. Thanks!

Aleksei Trubnikov

They balanced my wheels after another not so good company. They gave me previous readings (they were awful), nice touch. Car was vibrating, now it's good, love the experience.

Bryan Haley

Great to deal with the owners directly

Gilbert Migirditsian

Fantastic service!

Shawn Oliver

Gave me a good deal on Nokian Hakka 8s. Gave me the run flats at the same price as the non run flats since they didn't have the latter in stock and had quoted me previously. Update 2017: Gave me a wheel balance, no hassle, no charge, bumping to 5 stars.

Sorin Eliskof

Roy Semple

Best place to buy tires. Prices are the lowest and service is first class.

Patrick Campbell

Great, consistent service. Only drawback for me is that they are not in my neighborhood! Still trust them to take care of the tires on my car and keep me informed of any possible problems.

Jerome Pasian

Bad service guys. they sold me bad tires and would not even do anything about it. I regret stepping in to their door. Avoid this garage ...thumbs downnn

carolina veas

(Translated) Excellent (Original) Excellent

Pierina Iachino

Very friendly staff and very affordable.

Raymond Chamberlain

Ray well i went to get used tires very good service fast no extra cost well done told me what i should check for in the future brakes ect at no extra cost well done guys see u soon.

Peter Grogono

Merson are the best! I went in with a broken windshield-wiper this morning and it was fixed in five minutes with no labour charge. Just one incident, but typical of Merson.

Mash Z

Mitch Schwartz

Good people

Thanya D

(Translated) The service is perfect and they are listening. I have never been disappointed. I have always be happy about my experience. The service is perfect (Original) Le service est parfait et ils sont à l’ecoute. Je n’ai jamais été déçu. I have always be happy about my experience. The service is perfect

Stephanie Harris

Great service. Very honest people working there.

Mauricio Ramirez

Merson is a great place for tires. Good prices, good service. Tire storage available.

Artchie Angelo S. Reyes

Martin

(Translated) Good mechanics I have been going for my repair and maintenance for several years and nothing to complain about they are in their business and know the cars well (Original) Bon mécaniciens je vais pour mes réparation et entretien depuis plusieur années et rien a redire il sont a leur affaire et connaisse bien les voitures

Martin

(Translated) Good mechanics I have been going for my repair and maintenance for several years and nothing to complain about they are in their business and know the cars well (Original) Bon mécaniciens je vais pour mes réparation et entretien depuis plusieur années et rien a redire il sont a leur affaire et connaisse bien les voitures

Nikki Craig

michel bouchard

Very knowledgeable and honest. Mechanical and tire service really good

Ali HOMSI

(Translated) I highly recommend. An efficient and professional service. I thought my wheel was unrecoverable. But in the end I was lucky. It did not cost me anything leaving. The other garages in the area have all said that you have to change the tire before you even inspect it, so there are some who wanted to change the 4 tires because it is an AWD SUV. Thank you Merson for your efficiency! (Original) Je recommande vivement. Un service efficace et professionnel. Je pensais que ma roue etait irrécupérable. Mais au final j'etais chanceux. Ca ne m'a rien coûté en sortant. Les autres garagistes de la region ont tous dit qu'il faut changer le pneu avant meme de l'inspecter, aussi y en a qui voulaient me changer les 4 pneux car c est un SUV AWD. Merci Merson pour votre efficacité!

Talib ABDEL WEDOUD

I wish I can give 0 star to this place. They're very unfriendly and super expensive!? Never recommend

Cydney Mar

Merson is the BEST!! I have been a happy client for maybe 20 years? The service is great & today Charlie made sure that my transmission was all ok, kept the car in the shop as it was raining hard, so I did not have to got out in the rain and followed up to make sure that my car still functioned well after I left. They've always been consistent, great prices & very nice people.

Steph

Love the service at this family run place. They will always give you an honest opinion on your vehicle. Saved me from car problems more than once. Comfortable lounge with free wifi is a bonus. Often crowded at tire-change season.

Sean Healey

Been going here for almost a decade and nothing changes... Great service. Fair prices. No recommendations for unecessary reapirs. Chris and Mark at the desk are awesome as always. Looking forward to another decade of business with Merson.

OFFICIALMINAMUSIC

just discovered this place, Mark was courteous and they accommodated me the same day because I had a flat. Competitive pricing, many thanks

giovanni sgro

Excellent service. Very resonable. Very quick

Ben Merson

Nothing but good.

Ariel Dahan

Constant update and explanations as the work is getting done. Prices feel a little steep especially when it comes to diagnostics.

Sandra L

Great service and wonderful staff. I highly recommend it! ????

Christopher Macdonald

Great place, great service, great expertise. Been taking my cars there for 15 years. Tried a few other places, keep going back to Merson for their reliability. These guys are specialists, they do tires, wheels, alignment all day long, every day, so they do it way better than a general mechanic.

Tim Tadayon

I agree that this place does over charge and the staff in the front are not the friendliest but the guys in the back are pretty nice and helpful. I only had two tires mounted on my rims and balanced with one tire to plug and it cost me over $80. Thankfully I take care of most of my own mechanical work because I would hate to see how much these guys would charge for a basic break or suspension job. Most people are better off buying tools and learning about their own car(s). Japanese cars are mechanically friendly so that is all I will ever own until I buy my new Porsche 911 GT2 :)

Dylan N

I did not have the greatest experience with this shop, BUT they were professional and refunded me because I was unhappy with the service I received. They are professionals and take business and customer service seriously, so I still recommend this shop

Oleg RS

They tried to make wheel alignment on BMW 3 times, as a result, nothing happened to them. and i drove to another garage.

Glenn Funamoto

Great staff, great service. Bonnie and Mark Merson are wonderful people and their staff show the same pride that they do.

Nathalie Gervais

I switched to Merson's 4 or 5 years ago and will not go anywhere else. The staff is fantastic; helpful, professional, courteous, knowledgeable. I highly recommend Merson's.

Nathalie A

Been coming here for years. Staff are good in that they explain & even show you what’s going on. I feel like I’m fairly treated too. Good job!

Robert Babak Razavi

Excellent service, friendly staff, and you can have an appointment which is awesome, no need to stand in line!

Marc Séclin

Jay H

(Translated) Very happy with their service. Fast and well done service (Original) Très content des leur service .service rapide et bien fait

Andrew jACOBS

This was a very positive experience. My car was test-driven by the mechanic while I was in the car which gave an opportunity to ask questions. The mechanic gave his expert opinion which turned out to be correct...a bad front-right wheel bearing. I usually fear not using the dealer for my high-performance car, but have dealt with Merson in the past and decided to give it a try. There was an estimate prepared, which I held onto in case the repair exceeded the estimate. The car was left there and the work was done on-time (as promised) the next day, and exactly for the amount on the estimate. My sense is that I also saved money over using the dealer...my gut says about $500-$700.This really counts for me, and I feel the service was the same or better than the dealer. I really like Merson. I have bought all my tires there in the past, and now will trust them for future mechanical work. They have earned my business. ... Andy

Suzanne Sendel Agency Canada

Merson Tires has become my second home. I have spent more time in that garage then any in Montreal and that is because they are simply the best! Charlie is my go to mechanic, even abroad, with car problems, he takes my calls and is always available in keeping me safe when I do visit. Merson is family and they are trusting. I am very grateful for the years of service and dedication to me and my car. She is 12 years old now, 265,000 km and is running me across the country with the support of MERSON. Suzanne Sendel worldy driver~ Thank you!

Jude Jumeras

I got my tires changed & my car aligned . Fantastic, Friendly services from Mark & Rey . Wouldn't hesitate to go back & refer people to go there .

Frank

Great service. Called me back quickly with the problem, solution and price. Very knowledgeable staff and mechanics.

C B

Ruined one of my mom's summer tires when installing winter set. Didn't say anything. Found out the next year when she switched em back. Don't come here.

Antonio Sabella

Did the tires change there, the staff were friendly and professional.

Domingo Amarillo-Brillantes

Reliable and efficient service.

Kyle Dahms

Great service, competitive prices! On top of a clean and comfy waiting room.

Elie Nassar

I have been referred by a Friend to put new tires at Merson's I used to do it at Costco. Honestly Merson's did a good job, the were honest with good service and follow up. I hope to keep same opinion in the future, to be continued... So far I recommanded them.

Robert Young (Montreal's Home Inspector)

Merson Automotive. I have been bringing my vehicles to Merson Automotive for over 15 years now. Long enough to watch the Merson family pass the business onto another generation of Merson's. Great staff. Bill, Charley, Chad and Bernard, I know them you all by name and they take the time to chat with me about your lives. Much appreciated! Chris, lead mechanic, I want to thank you personally. Your attention to detail, keeping me informed, is what trust is built on. Thank you Merson family for taking care of my trust and making me feel like family. Best regards. Robert Young Robert Young's Montreal Home Inspection Services Inc.

DigitalTheft

I had an issue with my alternator and the mechanic was thorough and called me through each step giving me a proper estimate so there was no surprises when I went to pick up my car. Very honest and warm staff, although on the expensive side.. it's worth it for the peace of mind!

Seyed Sadr

Nice staff,family business, honest, lovely

Gabriel Keane

I’ve always received great service here. My first visit was with my previous car, a 2010 Mazda6. Now, for some tires for my 2016 Smart. The tires ordered arrived much quicker than expected. Prices are reasonable. Will definitely go back.

Eric Dunn

Great service.

Steve Rees

A big thank you to Mark and the rest of the Merson team for their recent work. I dropped my car off with two flat tires at 11:00 pm and by 8:30 am the next day my car was ready. Of course, the speed of repairs depends on part availability and man power, but this is testament to the professional service one receives at Merson. Competitive prices, and friendly staff from the service desk through to the garage.

MCF MCF

Scam alert! These people are all about up-selling. Don't go here!

Ryk Edelstein

Great tires. Great service...

Nick T

They are exact to the point and honest. I never feel like I got had when I go.

Zachary Jurkowski

A great team of mechanics with phenomenally friendly service at the front desk. Honest work, quick service and the best tires in town.

Sylwia Bielec

I've been doing business with Merson for over a decade. Prompt, courteous service, good advice, great staff. This should be obvious for any business, but it really isn't these days - Merson stands out! They can store your tires for a fee.

Kent Conover

Bill Bo

Awesome fast service! Good prices.

Michael Pandy

Great experience and good staff! Will definitely go there again!

Krystal Lapierre

Kate Fellerath

I trust Merson Auto 100% with my Subaru. I've been going to them for many years and I've always gotten excellent service and advice. Their team lets me know what repairs are necessary, what's on the horizon and they keep great records on the history of my car. It makes me feel safe to be on the road in a car that is well maintained. Highly recommended!

Hassan Walker

Hands down the best. Got a deal for 4x18" tires with installation for a super great price. Thanks chris.

Tina Di lembo

Service is A1. Curtious and very professional.

Mr BCS

I have purchased tires for my last 3 vehicles here (summer and winter) and have found the staff helpful and the prices competitive. I have recommended them to family and friends. I do know that they tend to get very busy so don't blame them if you wait until the first snow storm to get your tires.

Anne Kingsland/Schulman

December 29, 2014 Our Nissan Altima quit as we went under the overpass on Girouard heading up to St. Jacques. I chugged around through a green arrow and came to a very dead stop in the entrance to Merson. My husband and I are over 70 and live on a farm one hour from Montreal. We had been having breakfast with our daughter. For some reason I thought Merson was a motorcycle mechanic. While my husband considered phoning CAA I entered the shop. I have never (I was married to a car dealer with a full service department for several years) received such perfect attention, kindness and service. We were back on the road one and a half hours later with a new battery and new friends. Thank you Christopher Burke and the kind mechanics at Merson. You made our day!! Anne Schulman

Serge Alexandre

Charm Gemini

Very nice place clean and professional.

neil tryansky

Worked with Mark, his last name should be competence, and middle name Extreme............these guys were efficient, knew exactly what they were doing, the service was great, now I'm a customer and will not wander elsewhere...............I highly recommend Mercer Tire, Neil Tryansky

Greg Johnson

Great service, very knowledgeable staff

steve jobs

Charging x2-3 whatever the part really costs

Magdalena Yanez

Tony Sperduti

Madeleine King

Amazingly fast service, knowlegeable friendly staff, fair prices - got me out of a jam in a hurry! Would definitely recommend.

Maxim N

Great service. I had a problem with air conditioner on my car and the problem is fixed.

Andrei Copelet

Service was great, I highly recommend this place!

Messy L

Great work team & prices. The staff are a pleasure to deal with and the guys in the garage are great ! Thanks Mark & Charles.

peter-john murdock

Matthew Delego

Decent place to have your tires changed. Prices could be better. Friendly staff

Maxine Grossman

I am consistently impressed with the service at Merson. As someone who does not know what's going on "under the hood", I find they have been informative and honest, and the quotes are always fair or under what the dealership has quoted. I hadn't always known it was a family business (the original Mr. and Mrs. Merson have now retired and their daughter and her husband run it). However this becomes clear when you notice that everyone you deal with -- from the owners to the mechanics -- is courteous and friendly. It's obvious customer service is a value that runs in the family... and entire company.

Joshua G

Pauline Frixione

Extremely professional and trustworthy. I own a very old car and they are patient and dedicated to giving me the best service possible at a fair price. I can't say enough good things about their customer service...the best I have ever encountered in any field. Their waiting area is wonderful: comfortable and filled with great magazines. I am very happy with Merson and would most certainly recommend to all my friends.

Anton Mik

Always excellent and knowledgable service.

Josef Mory (Kamera Joe)

I've been going to Merson for the at least 15 years, I've gone through 4 cars but I always go back, WHY, because I trust them, recently I had a braking issue with my Subaru Outback and the floor manager (Charly) took me in on short notice, took a look at front disk brakes that had locked, they cleaned it, but released there was more to it possibly ABS/Bouster and suggested I go to a Subaru dealer because it required special eqjuipment they didn't have. They spent about 2 hours of work and Charly didn't charge (about $125) because they couldn't fix it, now that's being honest and that's why I trust them and keep going back Josef M.

trevor king

THE LAST TIME I WENT TO MERSON FOR A TIRE CHANGE THEY BROKE MY TPS SENSOR AND THEN TOLD ME IT WAS NOT THERE FAULT I SAID THE CAR CAME TO YOUR SHOP IT WAS WORKING AND NOW ITS BROKE YOU CHARGE 100$ PLUS FOR A TIRE CHANGE AND YOU TAKE NO RESPONSIBILITY FOR YOUR ACTIONS AFTER MAKING A FUSS IN THERE WAITING ROOM AND STORMING OUT THEY CALLED ME AND OFFERED TO DO IT FOR FREE YES AFTER MAKING A FUSS THEY TOOK RESPONSIBILITY THATS REALLY HONEST THIS IS WHY I WILL NEVER GO THERE AGAIN AND WILL TELL EVERYBODY I NOW NOT TO GO TO MERSON

Annie Perreault

Ehsan Akbari

I have been going to Merson for a few years after having some harrowing experiences with mechanics in Verdun. I’m so glad to have found them. They’re professional, reliable, and competent. A few years ago, they gave me a good deal on a set of Yokohama winter tires. Since then I’ve been going to them for basic services and I’ve had good experiences consistently. Yesterday, they changed my tire in 30 minutes. Thanks for the great service!

J F

David Segelstein

Cesar Barrezueta

Always friendly service.

Howard Kaplow

Waited much too long

Geoffrey Baum

ex stormtrooper

had a lot of questions and the staff was very helpful and gave great advice. LOVE the fact that they ask you to come back within 48hrs to double check the lug nuts to ensure safety and the tire rotation at every 6000kms. bought 4 winter tires w rims for a bmw. great experience.

Javier DL

Excellent customer service, competitive and reasonable prices, thoughtful and proactive.

TaNk

Super nice friendly people. Extremely helpful.

J CS

Great staff, fast service, fantastic quality.

Tina Jory

Anna Wickberg

I've been a Merson customer for over 10 years. They are very honest and never try to sell you services/parts you don't really need, which is very important to me since I'm clueless about cars.

Thomas Buddo

Just wanted to thank Merson for their great post-service. I went and had an oil change and tire change. There was a small oil leak after the job was done...I called the next day spoke to Charlie and he made room for me right away that same day AT A TIME THAT was convenient for me. I spoke with Chad (who was very apologetic) and the problem was fixed right away.....In and out in no time. Hey we all make mistakes, but it is great customer service like this that will make me return to Mersons! Thanks Guys.

InfeCted ADN

(Translated) Excellent service !!! I would say the best =), quickly done well (Original) Excellent service !!! Je dirais le meilleur =) ,vite fait bien fait

Gonzalo Rubio

Shadi Khader

Been going there for years. Awesome service! You can go into the garage to see you car serviced. They remember you, and always treat you as a valued customer

Corry Todd

The Merson family looks after all of your automotive needs!

Dimitri Martin

Had my 4 summer tires balanced and installed for my truck there for about 100$. Got on the highway and started skipping really badly, the truck was almost losing control over 80 km/h, clearly the job wasn't done properly. Called them back and was told it could be a whole bunch of things, not necessarily that they weren't balance properly, but they would do me a favor and check it, but only in one week because there were 65 clients ahead of me and my safety apparently wasn't a priority. So I went to Pneus Ouellette in Longueil next door to where I was at the time I called and they charged me 60$ tax included to re-balance the tires properly this time and guess what problem solved. Looks like the problem was the mechanics and the customer service at Merson Automotive. First and last time at this place, if they cant even balance tires properly, with no accountability for their own work, imagine how they are gonna do fixing your brakes.

Emmanuelle Rouleau

Many people recommended me to go to there instead of my car dealership to fix some parts in my car. I now understand why - the service was outstanding, they explained to me everything that was going on, showed me what they were doing and fixed everything for 1/3 of the price! Everyone was polite, patient, and very professional. I cannot recommend it enough!

p-l h

For the past three days, the orange TPMS had been coming on after driving about 10 minutes. So not a low tire, but a problem with the system, either transmitter or receiver, most probably. I was thinking of trying the trick of dropping the pressure in each tire one by one to 20 PSI to pinpoint which corner was defective, but I just took it in to Merson where I got my new Michelin LTX M/S2s installed in the spring, including new TPMS sensors, because a) they have a scanner and b) I figure it was still under warranty. Scanner got no reading from the front right wheel, so they pulled it and found the clip had broken and the sensor was just free-rolling around inside the tire. These things happen, I was told. They did step up and replaced it without additional charge. Hats off to Merson Automotive for standing behind their work and making good. I now recommend them to family and friends.

Tristan Dowbiggin

Nothing but good things to say about this place. While I realize that dealing with car issues is always a stressful time, Merson has always been fair and communicated clearly with me. I definitely recommend them.

David Lim

Went in to swap out my summer wheels and tires for winter set up. Noted some of my summer wheels were damaged. Brought it up to the garage manager and he stated it was from curb rash. I told him it was not from curb rash and showed him photos of my wheels prior to the appointment which I do as precaution. He refused to take responsibility and walked away. I also went to an independent wheel repair shop for a quote. The owner confirmed that the damages shown are not from curb rash but rather from someone dropping the wheel on the frontside of it. UPDATE: I added a photo of a public Facebook conversation I had which the owners have deleted. This is an example of how professional they treat their customers

Eva Fog

Showed up before they opened to change my tires. We had spoken on the phone because I needed to go to work afterwards. Once I showed up, they told me it would take ONE HOUR to change my tires. Completely absurd. Won't be going back.

Tom Di Narzo

Marco Outdoors

Thanks again Bill. He knows his stuff. Don't waste time and money, he knows what tire is right for the vehicle and driving you do. Fast and professional place and has been in business longer than I can remember. Prices are very competitive

Marjorie Herman

I have been a happy customer of Merson for almost 20 years. It is always a pleasure to visit with them as the atmosphere is extremely friendly and the team is truly professional and accommodating. I have an older vehicle and they take care of it as if it were new. Today Charlie phoned me to remind me of a discussion we had during my last appointment wherein it was noted there was some repair work to be done. He assured me it was not an emergency but suggested that I set up an appointment at my earliest convenience. He truly cares about his customers and the safety of their vehicles. For anyone who truly appreciates honesty and superior service, I highly recommend this wonderful company.

Joe Vega

Very professional and very thorough service. I use to go to another place to get my tires and oil change done but after hearing about Merson Automotive on CJAD, I gave them a try a few years back and I know go to them exclusively. They know how to get the job done and they do it right.

WESLEY BRATHWAITE

Great customer service at the counter and skilled workers in the garage

David Holmes

if you want excellent service excellent staff and just an all-around great experience this is the tire store to go to,period.

Wadih Bou Rouphael

Barry Solman

I have been a customer of Merson Automotive for a number of years now; always fair, honest and reliable service. Merson will NEVER replace anything that does not need replacement, nor try to push additional work unless it is required to insure your safety. All work required is always explained to you in detail by the excellent team of knowledgeable shop foremen, like Chad and Charlie. Their front desk staff is also extremely qualified in handling your questions and concerns regarding your car, Chris and Bill, just to name two. In closing, one of best decisions I have made in recent years was to entrust my business for both my Subaru and RV with this one of a kind operation. Thanks for taking the time to read my review. Barry Solman. NDG.

Nadia Desmarais

(Translated) I have been a Merson client for several years and the professionalism of the team is remarkable. They are respectful of customers AND CUSTOMERS! They always gave me the facts about my car problems. We feel confident in Merson! (Original) Je suis une cliente de Merson depuis plusieurs années et le professionnalisme de l'équipe est remarquable. Ils sont respectueux des clients ET des CLIENTES ! Ils m'ont toujours donné l'heure juste sur les problèmes de ma voiture. On se sent en confiance chez Merson !

elmer cruz

Filipino guys are friendly.

K.K. Cherif

Professional and nice people ,reasonable prices, great and fast services

Sam Vincenti

gugu moyo

What a great place , i had been to two other garages for the same problem but Merson automotive managed to bring my car back to its original state . Thanks to Chad and his crew , its been my service garage since then. Great Technicians.Thanks

Andy D

They do good work but it's overpriced

Julia Pare

I’ve been a client of Merson for decades! The entire team is courteous, attentive , accommodating and professional. Their service is friendly and efficient! I highly recommend them!

krw888

Fixed my flat in under one hour, no appointment

lise fur

Elena Kouznetsova

(Translated) Thank you very much to the entire team at this company! Yesterday a miracle happened: my garage could not afford to remove the broken safety bolts, so it was impossible to change the finished tires. All the other garages either weren't able to do this or didn't have availability for a few days. Charlie, I hope I am writing correctly the name of the person who immediately organized this tough job, along with other experts who worked until the shutdown. It's really appreciated! Thanks again and again! Recommended! (Original) Je remercie infiniment toute l’équipe de cette entreprise! Hier, un miracle est arrivé : mon garage n’avait pas les moyens d’enlever les boulons de sécurité cassés, donc, c’était impossible de changer les pneus finis. Tous les autres garages soit n’étaient pas capable de le faire, soit n’avaient pas de disponibilités avant quelques jours. Charlie, j’espère j’écris correctement le nom de la personne qui a immédiatement organisé ces travaux pas faciles, avec d’autres experts ont travaillé jusqu’à la fermeture. C’est vraiment apprécié! Merci encore et encore! Recommandé!

Carlos H.

Nice efficient work.

spin box

Average service. Good prices for tires. Will do a quick check of the car during tire changes. If there are things to be done estimate is provided along with condition of tires and breaks.

Termanader X

Worst garage I’ve ever been to. They couldn’t find the problem with slow leaking tires. Only thing is that I’ve never had any issues with the tires until they changed all 4 TPMS Sensors. Since then 2 tires have slow leaks out of 4. I went back several times all for them to tell sorry there’s nothing wrong. But I’m having to pump air in the tires every second day? This isn't normal. I bought a $150 digital compressor to make sure the dashboard is reading the same PSI from the actual tires and everything was good there. Conclusion, there’s a slow leaks with 2 tires. I went back again a 3rd time and still they told me we can’t find the problem. Then they asked me what would like for us to do more? Like all of a sudden had years of experience fixing cars. I told them to buff the rims and seal the tires which they insisted they had already done. So they did it. Funny enough I’ve had no issues since. I had to troubleshoot and suggest to them how to fix the tires while they call themselves experts. And while they couldn’t admit where they might have done something wrong. They kept telling me, sir you could have hit a pot hole. I live 10min away and am very cautious driving a luxury car. This was a complete waste of time and money. I’ve never felt this insulted. And so for $90 to do a job you should’ve done the first time around Merson, this review is going public. What Merson can improve on is their honesty, integrity, service level and giving a customer the benefit of the doubt. Just saying.

Martin Surkis

Long time client. First class service.

Neil.P

"Great service, wonderful staff and great prices."

Simoe Nkomazana

Excellent service. Most professional mechanics I have come across so far,been a customer for years and won't be leaving any time soon.

marius roscanu

I recently switched to Merson for all our family's cars. I have to say their customer service mentality is exemplary compared to most garages. In two short months I have had two very positive experiences where they fully took care of my concerns - in one instance by making sure that only the most modest amount possible was charged, in another instance by taking the car back to correct a residual issue the same day at no charge. Thank you Merson team!

Alain Larivee

Very professional staff. Straight forward and helpful. Worth every penny.

Kelbinoor Kasim

Michael Bylow

Best car service in all of Montreal! Friendly ! Customer service is excellent !

Gloria

We've been customers for about 8 years. Service is always friendly and accommodating. They are very professional, but most important for me is that they've shown themselves to be honest.

Rosina Felice

The outstanding, friendly service, competitive rates, and professionalism of Merson's is the reason why I've been a customer of theirs for over 10 years. I trust Charly and the team at Merson's for all my auto servicing needs and I appreciate the feedback and detailed explanations they provide. The safety and peace of mind that come with a well-maintained vehicle, thanks to the highly skilled staff, makes this service center a gem of NDG.

Braden Willey

Every staff member is very nice and patient. I recommend this place big time

E C

(Translated) 2:15 to wait until after my tire change recommend to anyone! (Original) 2h15 pour attendre après mon changement de pneus recommande à personne!

rob deslaurier

Suzanne Desmarais

Joe Capozzo

Awesome experience .Top notch service...Customer for 19 years. Honest and quick . Joe. (Montreal)

Will Hudson

These guys tried to convince me that my brakes needed to be replaced, even called me to follow up a week later. I brought my car to a trusted mechanic who told me I had a good 70% left on my brakes. I'm very unimpressed to say the least. Good price on tires to be fair. Still won't be going back.

SmithandJones256

'Been meaning to leave this review for some time, now. A few years back they cracked my windshield during a routine repair and REFUSED to take responsibility for it. Head mechanic came up with every theory and excuse possible, and even pried up the trim around the windshield to look for the phantom rust that "may have caused it". None to be found. The flunky mechanic who took my car for a test drive WHILE I WAS SITTING IN THE PASSENGER SEAT BESIDE HIM studying every detail about how he handled my car absolutely lied out of his mouth, and while smiling at me claimed that he saw the crack before I came in, as though I wouldn't have noticed a 9 inch slash in my windshield RIGHT IN FRONT OF MY EYES on the driver's side. The three of us went to Mark himself, who was completely indifferent to the matter and barely said a word, nor looked at me. Mark absolutely refused any responsibility. In the end I had to bargain with them that I'd accept a free oil change while my insurance took care of replacing the windshield (after verifying that my premium wouldn't increase). I've never been back since, nor will I. I always go to my dealer, now. Might cost a bit more, but the courteous service I receive from them is worth every penny. Yep, Merson is great until something goes wrong. Then they become the shady, small town, country bumpkin mechanic that has you over a barrel when you're in trouble. So long, and good riddance to you.

David Rees

laszlo bodroghkozy

Good service, not cheap

Christine

I've been going to Merson Tire for over 15 years now and every time the service is absolutely impeccable thanks to Mark, Chris and Charlie they do great work and recommend what's necessary and always give me the best price. So two thumbs up for the team at Merson they're service oriented and really do care about the customer experience! Thank you.

Ralph Frank

Professional,friendly,and above all honest.highly recommended for automotive and tire sales and services.

Alex Catruc

D. Ambayec

Great professional workmanship, general automotive and tires.

Sheldon Sladden

Reliable, knowledgeable staff and great service.

Sergio Gabrielli

Juliana Keefler-Johnson

I can't recommend this place enough. The team is super helpful and courteous, pricing is fair and I know my car is always in good hands.

Gayle Fransham

In 2015 our Honda Pilot decided to break down across the street from Merson. Merson looked after us quickly and installed a reconditioned alternator. At the end of 2016 the alternator broke down again. I called Merson to let them know not expecting anything as it had been some time. Chad said he was going to call the company who supplied the alternator as he felt it should have lasted longer and Celso agreed. To our pleasant surprise they called back to tell us that we will get reimbursed completely for the part on behalf of the company. We were very happy with the level of service especially since it's not typical of garages. Thank you Merson for respecting our time and money. You provided a positive experience and when we move back to the city will use your garage for our regular servicing.

Susan Potter

First time there. Very impressed. Feel very reliable.

lexiiecanillo Lexiie

Adam

I have mixed feelings about them. As a first time car owner I heard the radio ads and chose to try them out. Every time I came in extra work had to be done on the car. After a while facing this you being to wonder how many of these repairs really have to be done. I wouldn't mind the expense, but the fact you can't see them work on the car is a red flag, unlike other shops. At one point I had my car's horn replaced, and they tried to hit me up for extras and I turned them down. No extra work done, so far so good. On the way home I noticed my exterior lights weren't working. Had to double back so they could reconnect them. They did it for free, but you'd think they'd double check stuff like this before releasing the car to the customer.

Nina Cohen

Great mechanics. Every time I go there their service is impeccable. The staff is very polite and extremely knowledgeable. I recommend them to anyone who wants quality service.

attila szapek

Robert Larose

Recently went for a routine oil change and check up. During that visit I was informed that my 10 year old Acura MDX and the oil pan plug had reached its lifespan limit and would no longer hold and not leak. While I learned afterward that this is a normal possibility after so many years of oil changes, I had no idea just how expensive the repair could be with most dealers and garages as they normally would propose to replace the oil pan with an expensive labor charge as it is complicated. But not at Merson! Charly to the rescue with his talented team of mechanics who make up the real magic and difference here! Charly (that is the correct spelling) came out to see me and proposed a retapping of the oil pan plug hole and a replacement plug kit , a solution they researched and did successfully with other clients. This turned out to be a wonderful solution at a minimal cost, which Charly always rises to the challenge to save clients money. So this is why I continue to go there for more than 30 years, and you should too as their honesty and credibility for managing your vehicle maintenance as well as the costs is tops! Just ask to meet Charly!

Lulu Belles

There are still genuinely kind and honest people out there, and Chris is one of them. Thank you for the great work that you do. Keep it up!

Dan Pfeffer

Merson's staff have strong attention to detail, and will show you exactly what's wrong so you know you are only paying for repairs you need. Great tires at great prices. I travel from afar to be serviced here!

Andrew Toeman

The only Tire place where you can make an appointment. I store my tires for the season and am well taken care of each visit. Now I also do my maintenance on both cars , because they still use the brand auto parts but at much better hourly rates.

David Prevost

Don't be fooled by Terry DiMonte's ads on CHOM. He gets paid well for them and I wouldn't be surprised if he gets free labour at this shop. After all, he is a Montreal celebrity. Non-regulars and normal people like you and me won't get a high level of service here. I gave this place 2 chances since it's close to home, but extremely disappointed and was met with really bad, borderline rude and arrogant service. I went in for an alignment . They made a big deal when I asked for the before and after alignment printout so I could see how far out of spec my car was. At first they flat out refused and made it seem like it was an unusual request. After the alignment was done, I saw from the printout that the new alignment was much worse than before. It was even more out of spec with all the settings being in the red (green is within spec). I mentioned this while paying the bill and the clerk tried to make me believe that's what the alignment is supposed to be. He tried to make me feel like an idiot in front of all the other clients there. Not everyone who isn't a mechanic is clueless when it comes to cars. He called the manager over who basically repeated the same thing even more arrogantly and walked away. I understand they must get frustrated at some difficult clients they get, but I am one of the most reasonable people to deal with. Driving back home, my car, which was driving perfectly straight before the alignment, was now pulling to one side significantly. Brought it to another alignment shop and it was fixed with no additional parts required and no problems encountered. Despite this experience, I brought my wife's car to fix a small oil leak. Three visits, $2500 later and many new parts, car still leaks oil and they can't figure out why. Brought it to another shop, oil leak fixed in 1 hour and only one part needed that cost $35. I've always heard good things about them, but all the good reviews are from people who have been coming here for 10+ plus years regularly and probably don't realize when they're getting ripped off. Lesson learned, will avoid this shop in the future and not recommend them to anyone.

Vanessa Hebert

Best service. Amazing staff. So helpful and the prices are great! Got an appointment the same day and barely waited at all.

Ron Gesser

Good and friendly service with fair prices.

Shari Feigenbaum

Everybody that thinks there getting a good deal. There not Mark over charges on everything i know i use to go there. Not anymore . Everybody should go to Midas there just down the road . And you are not getting screwed.And if you have to go there ask for Bill he is the only honest person there at Merson

Jerry Maisel

J. H.

Priced out inexpensive tires at Canadian Tire but could only get an appointment in November. Took my chances and drove directly to Merson's (after always passing it by and hearing ads on CHOM). A very nice gentleman took my info and I told him what I was looking for and then he lowered the price of his tires to match Cdn Tire's (when I mentioned what they were charging) - plus I got a mail-in rebate! They also put the tires on the same day and it only took an hour. You can cross the street and shop at Loblaw's or they have comfy seats on which to wait. I was impressed with the service and prices and would highly recommend this place.

Pauline Anderson

Excellent service

Sandra Aird

Robert Bailey

I used to have my tires changed and stored here after having rave reviews by a friend. During my time as a customer there I had two extremely bad experiences. Typically as I was there they would alwasy try and sell me on some additional maintenance that my car needed, was told my brakes would have to be fixed as they were completely worn out, took it back in to my dealer and they informed me that I had at least another year of life on the pads. Routinely I would hear the sales staff selling maintenance jobs to customers in the waiting room. On one occasion every single person in the waiting room needed a new hub, suddenly everyone's bearings had started to seize up. I just couldn't believe the gall of this shop. However, the worst experience was when I went in one spring to have winter tires taken off and summer ones put on. They brought out one of my tires that had a 9inch screw in it and told me that this was how it was taken off car in the fall. Oddly, no one at that time mentioned anything to me about a gigantic screw sticking out of my tire, nor had I noticed that driving into the shop. When I confronted them I was assured this was how my tire was brought in and I would obviously have to two new tires so they would be the same on each axle. I challenged them on this and demanded they replace at their cost it as this was obviously a scam. They refused and when I escalated the situation the management was very rude. I ended up having to buy one tire and drive away, with all my tires in the trunk. That was the last time I dealt with this company. Avoid them at all times, do not accept anything they tell you about maintenance issues on your car.

Jacqueline Dinsmore

First- rate service from a family- run business.

Reon Hartner

I'm very skeptical when it comes to fixing anything on the car (and I'm sure I'm not the only one in this situation) because usually, when going to service the car, I feel like a sheep going into the wolves den... Well, this feeling doesn't apply to Merson, where I wend last September and got the feeling I might have found a trustworthy garage. Hence, I called them Friday evening because of problems with my brakes and they invited me to come Saturday morning (roughly 12 hours later) at 7:30AM! I was 110% sure it will cost me a fortune because most probably I will require all 4 wheels to be fixed, as it happened a couple years ago at the Nissan dealership when my truck was still under warranty (actually brakes are not covered under any warranty because they are considered consumables). Believe it or not: they (at Merson) told me that front brakes are still good for a while (50% life) and only the rear disks and pads need to be replaced + the exact cost I will incur... Rhetorical question: who else at a garage does that??? Long-story-short: I'm Merson's customer from now on, and that for both cars in my household!!! PS: I would give them more stars but unfortunately 5 is the limit...

Jamie Rappaport

Reliable. Honest.

florin.mity A

Guillaume Voghel

Great service, great experience, friendly staff. Came to see them after another garage botched a puncture repair. They were helpful in identifying the problem and making sure everything is safe and repaired. They were very quick too. Warmly recommend them.

Nick Lalonde-Fogel

Friendly people

Evgenii

Sygam Sygam

My only place to go ...fair price points and great mechanical experience

FreakShowMonsta!

Amazing service. They took me last minute while I was in a bad situation. Also, The staff that helped me out was of great assistance and very knowledgeable. I would like to specially give my thanks to Mr. Mark Bisares for everything. Again Amazing service. Thank you and Happy holidays! Jean-Michel Dugal

Julien Gamache

(Translated) Appointment at 4:00 p.m. to replace a tire. We received the car at 6.30 p.m. Flagrant lack of seriousness. (Original) Rendez-vous a 16h00 pour remplacement d'un pneu. Nous avons reçu la voiture a 18h30. Manque flagrant de serieux.

Gilles Mercier

Naif Taha

One of the best customer services I have seen in ages Highly recommended

Baptiste Bauvin

(Translated) The service is great! It may be that some operations take time but it is the minimum for a job as well done! They even repaired the handle of the suitcase without any charge! (Original) Le service est super ! Il se peut que certaines opérations prennent du temps mais c'est le minimum pour un travail aussi bien fait ! Ils ont même réparé la poignée de la valise sans aucun frais !

Lee-Ann Da Paz

Exceptional customer service! I've been bringing my truck here for years. All staff are honest, knowledgeable and patient. I highly recommend this mechanic shop to anyone.

Anne Boutin

(Translated) I have been a satisfied customer for over 10 years. The service at Merson is personalized, extremely professional, all the staff pleasant and courteous. The waiting room is nice. I recommend Merson without hesitation. (Original) Je suis une cliente satisfaite depuis plus de 10 ans. Le service chez Merson est personnalisé, extrêmement professionnel, tout le personnel est agréable et courtois. La salle d'attente est agréable. Je recommande Merson sans hésitation.

Google User

Have been a Merson customer for 20+ years and have been completely satisfied with their tire and automotive service....Service personnel are polite and knowledgeable!

Arieh Sochaczevski

I store my tires here, and I get them changed here. I never have a hard time scheduling tire-changes, and I never end up waiting for anything unexpected. I've seen slightly better prices elsewhere, but never by a lot, and never with the same reliable service.

Paul Wong

Merson auto is the best automotive garage in the west end of the city. I have found the customer service of all the staff to be honest , warm, informative and quick. I was very impressed with the speed and efficiency of their service.It is a nice refreshing change to be treated like a person. I would recommend anyone to use Merson for your tire changes and all car maintenance needs.

Constantin Mihaliuc

spak man

Got my winter tires put on here. Great price and service. They offer storage for my summer tires too. Bilingual staff. Found my new garage

Stefano Di Biasio

Great service, very knowledgeable and quality products.

hazey dayz

Always great service dont hesisate to bring in any model car jaguar swore to me that some issue they could only fix i took to mersons and saved money and zero issues after that thank you they was patient with me as im not the easiest customer when letting mechs work on more serious costly maintenance work

christos kastamoulas

I worked at Merson for over 17 years and yes there were ups and downs like any business, especially when serving the public. One thing always remained constant, Customer Service was paramount. Recently sent my prarents there for 4 new Hakka 9 studded tire + rim package. As a licensed technician I would only reccomend my parents go somewhere I TRUST, and that would be Merson Auto. Keep up the good work everybody!!

Beatrice Savoie

(Translated) Very satisfied! (Original) Très satisfaite!

A. Foisy

Tire pressures vary greatly after winter tire install. Pressure warning light went off after a day as they had said it would but pressures still varied by about 50kp between some tires.

Don B

Bronia Zaks

Glad everyone had such a great experience. I had a horrible experience. Not in my tires being changed, but in how an accident on their grounds was handled. While I was waiting for my tires to be changed a staff drove into my parked car and broke my rear bumper of my brand new Hyundai Santa Fe. The manager said they would repair or replace the bumper. He rented a car for me next door and the next day I was called to say my car was ready. I came to pick it up. It looked fine. Three weeks ago I noticed black duct tape hanging from my bumper. I pulled it off and saw the same cracked bumper from the accident. Merson or the body shop they sent my car to had put on three pieces of black overlapping duct tape on the damage. I never noticed till the underside of the tape got loose from dirt. I went back to see the manager and he was insulted that I blamed him for not repairing the damage as he said he would. Unbelievable. I have filed a claim with the consumer protection office. Let’s see if they replace the bumper that they damaged. Bronia Things got resolved to my satisfaction after they received a letter of complaint from the consumers protection office. Merson agreed to take responsibility for the accident and will pay my insurance company. I made a claim and the bumper is ordered. All good.

Mask DuPanties

Best garage around. They will take the time to show and explain everything to you before doing any job so that you fully understand what needs to be done and why. I will not go anywhere else!

Michele Levasseur

(Translated) I had excellent service at Merson, very professional. special thanks to Charlie (Original) j'ai eu un excellent service chez Merson, très professionnel. merci special à Charlie

Joe Kersys

Quick and reliable service

Yves Boisvert

Leonora Benchimol

Great customer service. Very friendly staff. I would highly recommend this mechanic shop.

Jennifer Bauer

I have been going to Merson for years, and have always been satisfied with their service. They are attentive and respectful, and they will take appointments so you don't have to wait, if you don't want to. I've also just walked-in without an appointment, no problem. The owners work at the front counter and are always around, so you know you're going to be treated well. Highly recommend!

Stephen Segal

The Mersin team were tremendously accommodating and did excellent work regarding the wheel alignment for our car. Outstanding service and follow-up, from the moment we arrived, to progress updates, completion of work, etc. Wonderful experience and it was truly a pleasure to deal with them.

suzy levy

Maryam Meghdadi

My first visit here and it was perfect. super professional, and they do all kind of services. Every little step if needs to be done they come and check with you.

jack rosenthal

I purchased 4 new tires from Merson Tire 2 years ago and felt that the ride was getting noisy ..brought the car in for a free tire rotation and they quickly saw that the uneven tire wear was caused by the need to realign the wheels. It was done within 1 hour and the car is back to the way it was when the car was new! Thank you Merson Tire for expert work. Barbara Rosenthal

Shazbotomized

Always professional

Guittel Cohen

Terrible service Expect to wait 1:30 to 2 hours after your given appointment, for no reason They expect you to sit and wait or do your groceries in the meantime!

Bob camacho

Great service. Friendly , knowledgeable and trustworthy. They even made a followup call a few days later to make sure everything was fine with the vehicle. Fantastic experience, I will not hesitate to go back.

Fotini Spyr

As a long timer devoted listener of CHOM 97.7, Terry Dimonte would praise Merson Auto. His recommendation did not disappoint! Great service! Competitive pricing and overall fantastic experience! The experienced team explained all repairs in detail and even prioritized the required repairs! I paid half of what the dealership had quoted me with original Acura parts! Fantastic experience! The personnel went out of their way to make me feel that I was in great hands! Special thanks to Charlie !

Rajendra Parmar

Great service.

Sandrine Campeau

AVOID, AVOID, AVOID!!! We recently moved to NDG and wanted to find a garage close by for regular maintenance. Merson came to mind thanks to all those radio mentions! We brought the car in for an oïl change and to check the breaks as they seemed to be activing up. We ended up doing a $1,400 break job for which they had to redo after noticing the breaks were squelling! Following this, we noticed a new problem appear (the car is 4 years old) which has yet to be resolved! Fast forward a few weeks, we get a flat tire. Hubby goes to change the tire to put on the spare and realizes the garage did not return the allen keys. We call Merson to inform them of the issue and after freaking out on them for not returning the Allen keys, yesterday they drove over (we live 5 mins away) without the Allen keys but did help remove the over tightened nut so we could install the spare They offered to take and fix the tire for free. In addition they offered to check the bad break job for a SECOND time for free. Upon confirming the appointment the next day, the story changed. They were charging us for fixing the tire on top of charging us for checking the back breaks! And the mechanic who promised all of this admitted to changing his mind! In my books this is BAD BAD BAD business practice! I just wish I had read the reviews and spoken to others before bringing them the car! Seems like they are good for deals on tires and the basic stuff but beyond that they are pretty deficient. I am a big believer in business KARMA!!!

Pneu CsAutos

(Translated) Good service (Original) Bon service

Toni Lynn Zuberi

Merson is reliable, prices are very reasonable.

Michael Carrera

Fast and efficient

Katina Xenos

Great service!

Edie Ledany

We have been Merson customers for over 15 years. Always great service, friendly and professional. They know their stuff!

Y A

125$ for an alignment? This is what people pay at a dealer. Came here on recommendation but most likely the last time.

Business Hours of Merson Automotive in Beloeil

SUNDAY
CLOSED
MONDAY
7:30AM TO 5PM
TUESDAY
7:30AM TO 5PM
WEDNESDAY
7:30AM TO 5PM
THURSDAY
7:30AM TO 5PM
FRIDAY
7:30AM TO 5PM
SATURDAY
7:30AM TO 1PM

PHONE & WEBPAGE

Merson Automotive en Beloeil
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