Here we offer you all the reviews of real people like you who used the products and services of Canadian Tire (Tires) in the area close to Belleville (Canada).
As of day this firm receives a score of 4 stars out of 5 and the score has been calculated on 127 reviews.
As you can see it has an average rating is really good, and it is based on a very large number of opinions, so we can be pretty sure that the rating is quite accurate. If there are many people who bothered to value when they've done well with the business, it works.
As you know, we do not usually bother to place tatings when they are correct and we usually do it only if we have had a problem or incidence...
This Tires belongs to the category of Department store.
(Translated) Bad service to the car. I changed my winter tires and they broke my wheel cap by putting them on the rim. (he did not do on my winter rhyme) My neighbor across the way had his oil changed and they misfired the cap and he lost all his oil ... (Original) Mauvais service à l'auto. J'ai changé mes pneus d'hiver et ils ont briser mes cap de roue en les mettant sur les rim. (il ne fit pas sur mes rime d'hiver) Mon voisin d'en face a fait faire son changement d'huile et ils ont mal visé le bouchon et il a tout perdu son huile...
This Canadian tire is awesome the staff is great
Got some really good deals.
great
Always seems to be an issue with order pickup. How does it take 10 minutes to find an online order for oickup? Perhaps a better organization is required
Store is great, selection is great, staff are always friendly. I love the online buy and pick up option.
Two stars for a neat, tidy looking store. No stars for customer service...most of their staff overall is much too focused on stocking and straightening shelves. Even when it's not busy, most staff are either focused on stocking items and not looking around to take care of customers. It should be the other way around! Remember, no customers, no need for keeping those the shelves perfectly neat!! If Sears can be put out of business, so can you.????
(Translated) Very courteous (Original) Très courtois
(Translated) Good (Original) Bien
My favorite hardware/ automotive store.
Serves this community well....seems always something you need and it is at a special price.
(Translated) It helps out but not always everything in stock (Original) Ça dépanne mais pas toujours tout en stock
Don't honour warranties on MotoMaster products. Been going to this canadian tire for years unfortunately wont be buying products from there anymore. Staff are nice though.
Great place to shop. Usually no problem with their. Products. If so. They will replace. If you have your receipt
(Translated) Website not up to date (Original) Site web pas à jour
Never will I ever buy anything from here again I had bought a skidoo belt they for gor to give me my receipt and the belt blew a hole through my cab there was a 30 day return policy in store they wouldnt take it back the belt was made by dayco belts plus the belt haves a warranty through company so I dont k ow why they let Canadian tire sell there products
Very nice place to shopping!!
Nice layout not to many people. Good automotive section lots of inventory
Huge and well-laid out store, with plenty of stock. Missed five stars only because cashiers were unorganized at the customer service counter and openly griping in front of customers. Please inform them that they should never be agitated or short with clients, or show their frustration with their jobs.
Horrible experience, I brought in my 2005 Honda Civic LX to Canadian Tire Sources because it was leaking oil. For this job I was quoted 450$ and willingly I paid for it, afterwards I was surprised to see that my car was still leaving oil marks on the driveway, and for this I returned it back to Canadian Tire, to which I was quoted a 300$ job to replace a valve cover gasket that wasn't even leaking. A few oil puddles later I take it in to my school to get it fixed, to which I found out it was STILL leaking from the oil pan, and that this whole time the technician responsible over torqued the oil pan and broke the rubber gasket, and ALSO cross-threaded the drain-plug on the oil-pan, there's gasket sealant everywhere in the block, and I am NOT happy.
(Translated) Lamentable service, I had a puncture at 7:30 p.m. in front of this store and when I asked for help the only answer I had was that they did not have the time, while it only takes 10 min, but must say that the garage worker to me 25 min to change a tire, and yet I had specified that I lived at the other end of the city, the girl who is in charge of garage, I think she is not aware of what customer service is, I will never buy from this store again. (Original) Service lamentable, j'avais une crevaison à 19h30 devant ce magasin et quand j'ai demandé de l'aide la seule réponse que j'ai eu c'est qu'ils n'avaient pas le temps, alors que ça ne prend que 10 mn , mais faut dire que l'employé du garage à moi à 25 mn pour changer un pneu, et pourtant j'avais bien spécifié que j'habitais à l'autre bout de la ville, la jeune fille qui est en charge du garage, je pense qu'elle n'a pas conscience de ce qu'est le service à la clientèle,plus jamais je n'achèterai dans ce magasin.
Cadandian tire always has great sales for stuff around the home.
I didn't manage to get her name but there's a short middle-aged woman was a manager at this particular location. I've never seen someone be so rude and mean and demeaning to a new hire, she also turned around and was extremely rude to me because she thought I was a different customer. Honestly she is just miserable, really ruined my experience. It's sad to see a person behave that way. I'll avoid the location of I am able to shop elsewhere. Otherwise service was fine, and the location is average for a Canadian Tire.
I like this Canadian Tire not the biggest but has the best service
Always find what I need for my unique make of a car.
Top!
The cashiers we're rude and uninterested in providing any customer service.
(Translated) I asked the staff what the Canadian is shooting, but they wouldn't answer me. Good selection of products anyway. …
It's canadian
Almost always have what I'm looking for and if they dont they will somehow manage to find it!
A large Canadian Tire. Definitely has a good collection of stuff. One of few Canadian Tires on the west coast.
Great gardening centre, staff very helpful.
Crowded and long line on July 3, 2021. I guess everyone is happy to do in-store shopping again. Friendly service.
Very friendly and helpful staff (when you can find one), lots of selection, large, well stocked and clean store.
I ordered online & picked up an item within a day so that was nice. But was met with poor staff attitude, especially at the customer service desk…I know, ironic isn't it…especially the one young woman working here tonight. She seemed like she preferred to stand there with a blank look rather than serve me. With poor face-to-face service, I'd prefer to do more online shopping from Amazon, AliExpress and other stores in the future. Hope this store is aware that service is what will ultimately make people choose to shop in person. Or not.
Friendly staff very helpful and knowledgable
Top of the hat to Chris, the general manager in Campbell River who was very quick to give us a credit on the item we returned. He also suggested we contact Canadian Tire main office about this matter so that it can be dealt with at the national level. We can't say enough good things about how Canadian Tire in Campbell River helped us with our dilemma. Thank you
Customer service desk. I guess not all Islanders are friendly. I would say the lady is grumpy because its Canada Day, but I was here yesterday and it wasn't any better.
Not many places to shop in town
(Translated) Love shopping there (Original) Adore se magasin la
My fav
perfect!
The aisles are all so crammed together. Impossible to navigate the store. Hard to find things.
Frustrating when you buy a scope at Canadian Tire to go on a muzzle loader they sell and you cant get the proper mounting plate . And there was no way to check part numbers.Even with the help of the counter person
Top of the line security system. Great customer service. Superb ownership and management. All in all one of my best retail experiences in a long time. Highly recommend.
Fantastic service
Store is under Renovations. Product being moved and hard to find some products. Will be better when renovations are complete.
(Translated) Something for everyone (Original) De tout pour tout le monde
We found everything we needed, including desperately-needed fans during a heatwave when nobody else had them in stock. Helpful staff, well-kept store.
Great store
They literally have nothing in stock ever.
I like Canadian Tire. Any place that lets you return a product you're not happy with is okay with me.
Got just what I wanted. Store staff was very helpful.
Canada's proud store
Staff have always been helpful, if occasionally hard to find.
like store but never any staff to help you.
I noticed the shelves were perfectly faced which can't be easy in a store that big
Canada's everyday living store. Always check first, yesterday bird food and feeder plus some great Christmas cactus.
Big selection great flyer sales
Always in and out of this Canadian tire. Great staff for the most part, some staff is not very knowledgeable with what they are doing and should receive more training. Other than that this place usually has a well kept store and good pricing on merchandise.
This has to be the very BEST Canadian Tire I have ever been in. It's just a fun place to shop in because of the variety of excellent products, totally organized and clean. Best garden shop in the spring. Just LOVE this store!
Good deals
Awesome service
It's a full Canadian Tire, not just an auto service. so it has all the things you would go to a Canadian Tire store for. good products, reasonably price and friendly staff.
Great if you like selection. Lots of choice for everything
The Auto Center has the worst customer service I've ever experienced. Went there twice, dealt with two different people, and had two terrible interactions. Got yelled at and treated like an idiot while they ironically couldn't use common sense and just assumed I didn't know what I was talking about. I left and will be getting what I need elsewhere. Never dealing with them again.
Great store and helpful staff. Well stocked with fair prices.
It's a shame when you have a nice enough visit, find what you need and then get treated like junk when trying to go through the tills.
(Translated) Always good service. The staff know the store. (Original) Toujours du bon service. Le personnel connaissent le magasin.
(Translated) Unbelievable! 3 employees offered me help! Alone in the store. Long live Thursday. (Original) Incroyable! 3 employés m'ont offert de l'aide! Seul dans le magasin. Vive les jeudi.
The store was very busy on a beautiful spring day. There were lots of cashiers working and the person who helped us was very friendly and efficient. They were setting up the garden centre as well. I've always found this location to be one of the best I've ever visited and I recommend it highly.
Very helpful staff! Regina was very kind helping me find things while shopping with a toddler.
Brockville store has been an absolute mess since ownership changed last year. Aisles blocked by half unpacked product, TVs on high volume blasting ads all over the place, frequent loud announcements playing from overhead speakers. Used to love this store but now avoid it. Very unfortunate.
Had what I Need & Then Some
Excellent as always. Three new shrubs and a bbq tank exchange.
Absolutely appalling customer service. Rude and completely inept in the automotive department. Clear house and start fresh.
Have most of what u need
Canadian Tire is a great place and the ataff is very friendly and always there to help
Easy to find items. Friendly staff.
I did not find what i wanted but the young man who helped me was very kind...
Understocked, failed to locate inventory several times.
Helpful staff
Canadian Tire was not able to sell the "non-resident" quebec fishing license to me - it was apparently not an option in their system (and remember, Canadian Tire is the only place where you can buy a fishing license in the Montreal area). Luckily the non-resident license is available for purchase on the Quebec government site. Since Canadian Tire got the monopoly on selling fishing licenses in Quebec, why don't they train their employees on this service?
Got a flat tire and had to pull in to Canadian tire since that was the closest place to where I was. I went in and asked about getting the tire replaced, they could do it 5 days later. I'm not sure how a place is booked so solid that they can't take 5 minutes to swap 1 tire, but seeing only 2 cars in the 6 bay garage and getting a 5 day time frame made me laugh quietly to myself. The rep the said "sorry porkchop" and left. A+ customer service.
Customer service is poor at the Automotive service desk. The clerk thinks he's doing you the customer a favor. Carries arrogant and rude faces most times.
Never answer the phone. Why have a customer service if you dont answer the call
Great store - lots of selection, great staff. Lots of parking.
Best place in town
Amazing place
Great place and plenty of deals
They carry everything.
Love this store, and the tool sales!!!!!!!
Decent
You have to know where in the store to get what you need. I actually had an employee avoid eye contact with me so she wouldn't have to help me. Well they lost a $500 purchase from me as I couldn't find anyone to help me. We stood by the gazebos for about ten minutes until I got fed up and left
(Translated) I did not like this atmosphere I left St-Jean to go to Chambly and I stay in St-césaire so I made a lot of trips for nothing because in the inventory 15 minutes before there were 4 of the item that I wanted and arrived nothing more and phew the staff who are there is not made to work for the public I ask 1 question to 2 clerks and it was like this I disturbed me and the manager to me answered almost laughed in my face or mistook me for a nanny I'm not too sure. I would not go back to this place, it's over. (Original) Je n'ai pas aimé cette ambiance je suis partie de St-Jean pour aller a Chambly et je reste a St-césaire donc j'ai fait beaucoup de trajets pour rien car dans l'inventaire 15 min avant il restait 4 de l'article que je voulais et arrivé la plus rien et ouf le personnel qui est là n'est pas fait pour travailler au public j'ai poser 1 question a 2 commis et c'était comme ci je l'ai dérangeaient et la gérante m'a fait une réponse presque ris dans ma face ou me prenait pour une nounoune je suis pas trop certaine. Je ne retournerais plus a cette place c'est fini.
customer service in the automotive department is just brutal
(Translated) I find what I load (Original) Je trouve ce que je charche
Small Canadian tire and great service. Kudos!
Great customer service
(Translated) Very good service (Original) Très bon service
Very friendly staff! Love shopping here!
(Translated) We spoke to 2 people for a ceiling mount bracket for a curtain rod. The part was in inventory. I have never met 2 employees so disinterested, in fact totally useless. You could save on your payroll service. (Original) Nous avons parlé à 2 personnes pour un support à installation de plafond pour une tringle à rideau. La pièce était en inventaire. Je n'ai jamais rencontré 2 employés aussi désintéressés, en fait, totalement inutiles. Vous pourriez économiser sur votre service de paye.
Positive
I like the NDG store and Cavidish store. The Côte-des-neige store and des sources store are too crowded. The LaSalle store refused to accept a return of a car jack because I tried it in my living room.
(Translated) Good discount (Original) Bon rabais
The store had a facelift and looks great! Items are stocked and easy to find. Summer of ‘21.
Good prices for gardening
(Translated) Small but complete (Original) Petit mais complet
Love CTC Fort Erie.... The GM there is both smart and handsome!
Slow pace staff & not a lot of options for some departments. Also was never a fan of Canadian Tire Money..
Love going to Canadian Tire in chatham! Store is always well staffed, stocked and clean! And Canadian Tire has something for everyone!
This place has everything and the staff is incredible!
Very helpful staff, taking pride in doing a good job. Koodos.
Pretty standard for a Canadian Tire store. Prices are inexplicably more expensive than similar stores along the Trans Canada. If you can afford to wait hit one of the other locations. If you live here then.... well sorry.
Highly recommend purchasing items from here but I will.never bring my vehicle here again for repairs. They don't know what they are doing.
My go too placefor tools
Good store, well kept, lots of parking
(Translated) I had great service when I bought tires. The manager was very attentive and helpful. On the other hand, the store looks more like a warehouse, from stock to the ceiling almost everywhere, it is very crowded and it leaves less room to move around. (Original) J’ai eu un excellent service lorsque j’ai acheté des pneus. Le gérant a été très attentionné et serviable. Par contre, le magasin ressemble plus à un entrepôt, du stock jusqu’au plafond un peu partout, c’est très surchargé et cela laisse moins de place pour circuler.
Great service. Good prices
(Translated) Good service at the caisse by cons service moten quote customer in the store (Original) Bon service a la caissd par contre service moten coter de la clientèle dans le magasin
(Translated) Never disappointed (Original) Jamais déçu
Awesome selection. Staff are very helpful. Annica helped us out and was very polite and friendly. Great sales.
(Translated) I was refused a refund on a coat that had barely been 6 days since I had bought labels again after ... what is this new policy there is not written on the invoice, I am told they do only exchanges. Seriously, the coat section is such a pity there are no mirrors it is dark how can you expect us to try a coat in these conditions! The two cashiers were talking quietly when I told them that there was nothing else for me to do until the manager arrived and accepted without broaching the refund. Several times I was disappointed with the service it is really to improve !! (Original) On me refusait un remboursement sur un manteau que sa faisait à peine 6 jours que j'avais acheté étiquettes encore après..c'est quoi cette nouvelle politique là ce n'est pas écrit sur la facture, on me dit qu'ils font seulement des échanges. Sérieusement la section manteau fait tellement pitié il n'y a pas de miroirs il fait noir comment voulez-vous qu'on essai un manteau dans ces conditions! Les deux caissières parlaient tout bas quand je leur leur dit qu'il n'y avait rien d'autre à faire pour moi jusqu'à ce que le gérant arrive et accepte sans brocher le remboursement..Plusieurs fois que je suis déçue du service c'est vraiment à améliorer!!
What a great staff!!!!! Helpful beyond the call. I had to return an item and everyone was so helpful, efficient, professional and friendly. Good job all.
Nice
Staff very friendly and helpful.
Derrin an employee at the Bicycles department was very helpful and friendly. Thanks Derrin
(Translated) Boxes torn, products that break, clothes / stained items, but all sold full price plus a completely inefficient online service. I saw your answer, I'll take a moment to call. (Original) Boîtes déchirées, produits qui brisent, vêtements/objets tachés, mais le tout vendu plein prix avec en plus un service en ligne complètement inefficace. J'ai vu votre réponse, je vais prendre un moment pour téléphoner.
As always I love thus store and generally I can find what I need
If you need the parts department don't bother calling them. Been on hold for 9 minutes, someone answers every 2-3 minutes to tell me that someone will be with me in a minute. Horrible.
(Translated) Nice store, but the staff looks so jaded ... almost apologize for coming to disturb them! (Original) Beau magasin, mais le personnel a tellement l'air blasé... qu'on s'excuse presque d'être venu les déranger!
(Translated) When he says that a few things will be ready they happen but not built (Original) Quand qu'il dise que quelques choses va être prêt il sont arriver mais pas construit
(Translated) 2hrs for a tire change and oil change is long. The last time, change of oil only, still about 2 hours, while each time, I wait in the waiting room. I am told to make my oil change to 5000 km while the synthetic is everywhere else 8000. (Original) 2hrs pour un changement de pneu et changement d'huile, c'est long. La dernière fois, changement d'huile seulement, encore près de 2 heures, alors qu'à chaque fois, j'attends dans la salle d'attente. On me dit de faire mon changement d'huile a 5000 km alors que de la synthétique, c'est partout ailleurs 8000.
Had some of what I needed.
(Translated) There are all (Original) Il ya de tou
I think this is the only Canadian Tire that does not allow you to bring in your dog. This is really the only point of differentiation that would make me choose to shop here over any other box store. As a single pet owner, it can be challenging to go out with your pet, especially on a hot day. Knowing there is a place to go in if we need something while out and about has always been such a selling feature of Canadian tire stores. Very disappointed to be turned away today.
Helpful staff, well stocked, easy parking. Small.
Good place to buy automotive, camping, plumbing, electrical products as well as home consumer products. Staff is friendly and helpful.
Hmm website said 18 availible in the store , head from Comox to courtenay, and sure as sh.. None AVAILIBLE!!?? I
Don't bother buying paint from Canadian Tire because their paint mixing equipment and other paint equipment is always broken and also the department is unwilling to help you with any paint questions. Also very hard to get help from staff. You practically have to search for them. If one staff member can't answer, they "phone" another staff member and well you have to wait for hours for that person to come .....They never come.
The folks who work in curbside pickup are amazing! They helped me load my snowblower and were very personable. I also love all the beautiful houseplants that have been brought into the store (and my home!) lately!
(Translated) The service is more efficient than the Trois-Rivières branch (Original) Le service est plus efficace que la succursale de Trois-Rivières
Excellent display and they have what you need in store.
Originally 5 stars but the reply thanking me was only in French. While, yes - we live in Quebec. I feel that we live in Canada and a store called "Canadian Tire" should offer all support in both English and French.
I bring to car to the shop to get a new set of winter tires, it was shiny and clean when I got there. After they’re done with it, got some damage on the rim and super dirty. Cost 120$ for labour for 40 minutes of work. This is very upsetting me
Always pleasant staff and great quality products.
Its a canadian tire
So nice to have a place to quickly pick up almost anything.
Well I guess I should expand on my experience. I had an item I had to return. Now full disclosure is that I bought the item at a Canadian tire in another town. But after 30 min of downright confusion and watching several employees go through the same steps over and over and not be able to return the item. I was given the final option of take it back to the store I bought it from. It was due to the computer not wanting to take the item back into inventory or some such thing. So they offered me a gift card for the exchange but after this experience I would rather my cash back (as I had the proper receipt) the main reason being I didn't and to have to be beholden to spending my money there since my experience was so poor. I was forced to leave as I had a child that needed to get to sports. So you will be relieved that you have a second chance to make it right since I still have the item. On a side note I have never had an exchange or return go without some sort of drama at this store.
Was not a good personal experience on many visits
Everyone so friendly and helpful!
I don’t know whats wrong with them, but auto service department tried to take advantage from a women who have least car knowledge and almost made me pay $300 just without even knowing actual issue. Truly Fraud!! Be careful!
A beautiful bright clean store but terrible service from many of the floor staff. My experiences range from being totally ignored while staff chat between themselves about personal issues in the middle of an aisle to begrudging assistance being offered only to have the staff member disappear never to come back. The front end staff at the tills are 100% fantastic but management could fire half the floor staff and none of the customers would know the difference.
Automotive maintenance at a fair price.
Went for repairs, got the wrong quotation, got the wrong information for the credit card application regarding my repairs, all in all a bad experience, director of service wasn't very friendly either.
Great sales
Always got what I want there
All Canadian!! Except for most of the products available ...the service department was excellent, job performance exceptional.. New rear brakes only. Told only rears required. Again, excellent service manager, and brakeman.
Excellent staff with great service!
(Translated) Full of hammers (Original) Plein de marteaux
Rude staff, most give attitude when a question is asked, like they're being inconvenienced. It's worth driving to other locations for better customer service.
A very good sports and hardware
They have a good selection of gardening stuff, the camping section is great and most things are easy to find.
It's my fave
staff are very knowledgeable and a very friendly prices are usually on par with competitors my go to store whenever I need anything
Not as friendly as it once was.
Same as any other crappy tire store ????
yesterday i went to canadian tire and baught a fishing license, the workers are nice and extremely helpful. but the price were pretty inflated (not the fishing license). Good place to go after all.
I would like go send out my sincere regards to the whole team at Canadian Tire for the exceptional service they’ve provided me. Ive recently purchased a toolbox and was amazed at the customer services I received; I would especially like to acknowledge Kirk (store manager) for ensuring my toolbox was in stock and then arranged all shipping and handling which I’m truly grateful for. Overall a wonderful and positive experience; I look forward to doing business with your organization in the future. Thank you very much.
Guy on the phone was a prick when I was asking what tires they have available for sale. I get you won't mount oversized tires on me vehicle dude. Just tell me what youre selling so I can get passed this dragged out phone call.
The store sometimes seems crowded, but all you need is to practice common courtesy, and they always have what I'm looking for
(Translated) I experienced an urgent problem aimed in my tire on a Sunday noon the only one who had compassion for me because the winter tire season was all very busy and could not take me well done for this company a big thank you I'll go to you recommended for sure (Original) J'ai vécu un problème urgent vise dans mon pneu un dimanche midi le seul qui a eu de la compassion pour moi car la saison des pneus hiver était tous très occupés et ne pouvais pas me prendre bravo pour cette entreprise un gros merci je vais vous recommandé c'est certain
Fantastic Friendly Staff
Well stocked. Helpful staff.
Found everything I needed. Reasonable proces.long line moved fast.
(Translated) Thank you for all the products you have helped us in our daily life (Original) Merci pour tout les produits que vous avez sa nous aide dans notre quotidien
Very slow.
Tennis balls 7 days a week cheap.Everything a hardware store should have.
Store and staff always great. Once stopped a top level manager (or owner, not sure) for help, not realizing who he was, he stopped what he was doing and helped me 100%, did not pass me off to an employee.
No line up, staff was pleasant, and knowledgeable. The store was tidy and clean. Check out was a breeze.
Rude staff, and the store overall feels very compact and claustrophobic.
Canada's favourite Automotive, Hardware & Home store! Excellent on-line order & in store pickup! In & out in under 10 min's.
Great service!
Surprisingly large, and very well stocked. Everything you would expect for a store in a town of this size. Multiple vehicle service bays, and just about everything else a Canadian could need. Buncha stuff you don't need as well. Look out for the killer deals that feel too good to be true. Maybe they are?
Nice reorganization and few higher end brands added
Was in auto service. Got what I needed done at pretty good price.
Everytime I go into this particular store I cannot find anything that's posted on their website even if it shows to be in-stock. The help there is minimal. No one knows anything or where to find something and they make no attempt in searching. Either they need to hire experienced people or those who like to work.
New huge store
Since the pandemic, the garden center is useless. Need to go to Niagara Falls location. Hopefully this will change for our location when things get back to normal.
Why are there 8 EMPTY BAYS?
Always good deals on tools
Fast service as I picked up an on line purchase.
Had a screw in my tire They were really busy but managed to fit me in. Fixed the tire for 30 bucks under half an hour. Thanks!
In and out. Easy peasy
well organized store. have good item displays. the isles are well spaced and there are many staff available in each department when needed assistance or guidance. the whole store is in well layed out plan making shopping very convenient. whenever there is a chance for me to visit flinflon canadian tire, i make it a point to swing by, as there are many things you will not realize is available until you see them in the store. it helps to buy when you have a visual idea, and this store delivers that.
They don't offer a discount to military personnel like other locations do.
Great store customer service is great find what looking for to do your project
Very cluttered and hard to find things. Seemed disorganized and messy.
Staff is friendly and helpful. My only gripe is post covid a decent amount of products are kept "out-back" since they were more catering to curb side pickup during the pandemic. Great for camping and BBQ gear!
The garage was able to fit me in at the last minute, which really helped me out. The times I'd been there since have been okay, but there are never staff available in the store if you need help.
Very reliable with online ordering!
Wow the best service I've ever had hands down! It was moving day and my car was accidentally injured while trying to change my tired over with a friend. I called Canadian tire and Allen Y answered and I explained it was an emergency. He was fully booked and still said come right away and I'll fit you in. They even fixed my exaust leak after asking me. Thanks Allen and his team! I will be getting them to change my tired back in the winter! Cheers boys!
Great sized store, vast variety, helpful staff
Good
Good store. Nice selection. I could wander around there for hours finding stuff to buy that I do not need.
Large, lots of inventory but staff...well
(Translated) We are well received (Original) On y est bien recu
Great to visit for your daily essential , kitchen wares , automobile tools n service
Went to get a tire repair done. Super easy task.was told that they didn't have the proper machine to remove tire from rim.
The cashier, Heaven-Lee, was amazing. Friendly. Helpful. And full of energy.
(Translated) Yes well (Original) Yes bien
Curb-side pickup today got what I wanted Canadian Tire is the best place to buy some hex rubber or cast iron dumbbells at the moment everywhere else it's much more expensive! I've been waiting since the pandemic began to buy some 35s and 40s but they've been sold out everywhere due to panic buyers and the supply strain. Everything went smoothly happy with the service!
(Translated) Good service at your service (Original) Bon service à votre écoute
Nice clean store with lots of knowledgeable and helpful employees! An enjoyable and productive experience!!
Sorry I did not mean to post one star
Good store clean polite employees
(Translated) I had an unpleasant chu service! Employees trying to avoid me when I ask for an item !! (Original) J'ai eu un service de tchu désagréable! Employés qu'essayent de m'éviter lorsque j demande pour un article!!
I ordered some Cooper zeon tires online. It said "fits your 2013 Camry". Then got an email saying order will be paid when processed. I checked a few hours later they charged my credit card so I thought it was all done.Then I called the store they were supposed to be at, View Royal , and they told me no they don't have them. I said this is very disappointing as they charged my credit card already. After a short discussion with the manager of service , he HUNG UP on me. Can't trust View Royal .
Employees could be more helpful (some)
Good service. Friendly staff.
(Translated) Essential (Original) Indispensable
I got an out of province vehicle inspection at this location. I booked it over te phone, I was never quoted a cost, I didnt care because I needed to have it done. I was told it would take 1 hour. That day, 28 minutes into the service I got a call I needed a piece replaced and it would cost be an other $85.00. I said sure, because I needed to get BC that day and they had the time. I was told it would be an other 40 minutes or so. 30 minutes later I got a call, all done. Awesome fast service.. so I thought. I went to pay my bill and it was almost $500.00 showing on the debit machine, I was in shock and just continued the payment. I wasn't shown my bill before paying, I thought because of covid they didnt want to many people touching papers. My mistake. Got to my car and looked at my bill.. I was charged for 2.5 hours of service and I was there for just an hour. On top of that, a bunch of other service charges I was never told about. I was confused and upset so later that day I went back to speak to a manager. No one was in the automotive department, another manager told me she would leave a msg for the automotive manager and that he would get back to me the next morning. I never got a call.. I waited all day and by 4pm I figured I wasnt getting a call so I drove back over to Canadian tire. When I pulled into the parking lot I got a call from Dan, the automotive manager. Apparently, Dan was so busy that day he couldnt have called me and that he was leaving for the day and would call me tomorrow if he could. I heard the msg and quickly ran inside to catch him before leaving. I found Dan and I experienced the worst customer service I've ever witnessed. I explained to him how I was confused about the charges and how I was never told about these extra hourly charges, shop charges etc. Dan told me "I dont believe you. My men would never not quote you those extra charges" I tried to explain I was only ever told about the part piece costing an extra $85.00 which I was all good to pay for but I wasnt told about any other charges. I told him I wasnt even quoted for the orginal inspection over the phone! "I don't believe you" "Im not arguing with you" . So disappointing and I was belittled in front of other customers. He asked me why I didnt question it when I paid . I told him I didnt get my papers till after I paid and that i figured it was because of covid. Dan told me that was my fault and that maybe I should have looked before I paid. And that it was a lesson to be learned. Dan tried to tell me they charge that much an hour because thats how much hi employees make an hour. I know people who have worked there and no, thats not even close to true. I was straight up lied to by their management and tried to be taken advantage of by their staff. Needless to say, I won't be going back.
Moving back to this great Town a few years ago...the great Canadian Tire staff have welcomed myself and my family with open arms, warm smiles and always a positive attitude. THANK YOU to all your staff... walking into your store and being call by name makes one feel special and welcomed.
(Translated) It is often better to wait for the specials for good prices (Original) On trouve de toute c souvent mieux d'attendre les spéciales pour des bon prix
Was told by an employee that a product I was looking for was available at another location. Drove to that location and it was not, nor had it been in the past few days.
Clean and organized store, employees are always happy to help.
Found what I needed. The website told me the aisle.
Good selection and polite staff.
Although the selection is fine, and people are nice, there is no way to effectively social distance in the store. There are no directional aisles, although the aisles are narrow. The till area is very crowded, meaning you must walk through a big crowd to leave, or stand in a long crowded line to pay. I was very disappointed when I visited recently. Only go if you want the plague. ☠
I like it
(Translated) Offers a wide variety of products from small kitchen appliances to car tires. Please note that this firm store is scheduled to be moved in May 2018. The new Canadian Tire will be built between Maxi and Staples at Galeries du Cap. (Original) Offre une grande variété de produits des petits appareils de cuisine, jusqu'au pneu de voiture. Prendre note qu'il est prévu que ce magasin ferme soit déménagé en mai 2018. Le nouveau Canadian Tire sera construit entre le Maxi et le Bureau en gros aux Galeries du Cap.
(Translated) Very dedicated staff, sincerely I recommend this place. People of hearts! (Original) Personnels très dévoués, sincèrement je vous recommande cet endroit. Des gens de cœurs!
A friend and I were on vacation checking out the island when our power steering suddenly died on the highway heading into Buckley on BC Day. As it turned out, our engine mount loosened, serpentine belt blew, and we needed a full retiming of the engine. The day after the stat, not a single mechanic was available within 5 days to help despite there being a dozen in Courtenay. Canadian Tire was available to take us on short notice and went way beyond getting us back on the road that same day, including rubber fitting the worn engine mount into our car so we could get back home without waiting for the part. Big thanks guys - you salvaged our trip!
If you're in Elliot Lake and need anything, as always Canadian Tire is a great choice. They're well stocked and have very helpful staff, especially Reed, who offers grest customer service, willing to go above and beyond to help the customer.
Good service! Happy to help when asked!
The staff were helpful and friendly.
The staff we felt with was very helpful and kind.
New ownership, just not a fan of the Corral Style lines for the cashiers.
Like a candy store for adults
Nice Store, well stocked Canadian tire,
Kool
Their policy on masks is odd,one rule for shoppers and one for employees. Wearing a mask below your nose or on your chin is not the go and when making a remark, the employee was rude and disrespectful
Huge store with anything & everything, great quality tools, huge selection on everything with very decent sales, I go here for just about everything except my groceries and electronics. Of coarse just like any big store it can be hard to find someone to wait on you at times, other then that the staff is friendly and helpful.
Good
I love this place. Always stuff I need on sale. Huge variety. Staff is always friendly and helpful. Triangle Mastercard is best credit card ever too.
Had a breakdown passing through Cranbrook. James in Automotive service was awesome! Had me booked in for the next morning and I’m back on the road. A big shout out to James and his mechanics for an awesome job!
Canadian Tire is one of my favorite places to shop. They have very knowledgable staff and they have a very well run store. They often have sales and discounted items. Wait for stuff to go on sale!! A+ will go again.
Love this place always good deals and friendly stuff
I like going there late in the day, and they're open until 8. Very few people are there around supper time and later. Less chance of being exposed to Covidiots. ( People that aren't cautious about exposure!) I dropped a brand new 1/2" drive ratchet in 30 feet deep water, while attempting to tighten my outboard motor mount. It is from a 33 piece set that sells for $129.oo! The ratchet alone, to replace is $89.99 ! Makes no logic to me. Just though I'd throw that in. So I'm going without it. Otherwise, Canadian Tire has everything.
Flyer released day of visit.. out of stock on most flyer items
Good products and good service. The only complaint is that their prices are higher than the competition.
They had what I needed
Good staff in the automotive department.
Helpful and friendly staff, good pricing, and good quality items!
I knew exactly what I wanted so it was fast, friendly service
One of the worst place to get your car service. Even though i have pre booked appointment week ago for winter tire and waited more than hour on day of the appointment (after i handed over the keys) they are letting me that they don’t have Parts for service. What a waste of time, not even courtesy to let me prior at least. What is point to book appointment?!! Never coming back to Canadian Tire.
Great service center answered all our questions
Manager Dana is absolutely wonderful. Not only is he cool and calm with covid and how busy the store is, he managed a seriously irate customer with respect and dignity. This was a little scary for myself and the staff around me but Dana had this guys issue resolved and out the door safely. I was really impressed with his professionalism and ability to address multiple issues all at once.
(Translated) Aqueillent (Original) Aqueillent
Average ct
Love this place
Very efficient and sincere business. Staff is very knowledgeable about all involved with my service .Thankyou
Good staff, great deals
Easy to find whatever you need. Lookout for good deals, they crop up a lot.
Would be 5 but its absolutely absurd that my I am told to leave my purse (medium-small sized) at the tills even after explaining it has life saving meds in it and people with larger ones and big bags from other stores can come and go with no issue. Honestly makes me feel unwelcome and when this happens I explain whats in my purse and that they can look in it when I leave and if thats not okay which it never is I just leave and shop else where
Cramped, badly organized, short-staffed.
almost every time I get automotive parts they give me the wrong parts. its very frustrating!!!!!!
(Translated) The laziness of the employees is impressive. (Original) La paresse des employés est impressionnante.
Good service
Wide variety of different things a pretty nice building and for those of you who might be wondering they do have an auto repair shop part to it. They also sell bottled rabbit and buck urine.
Great place!
Same as usual. What we needed was in stock. Good prices.
Literally nickle and dime'd me when returning faulty product, wanting 15c store money or off return. Way to make me not want to shop there again with such a ridiculous policy.
(Translated) Super nice store! (Original) Super beau magasin!
Customer service went above and beyond to help find what I needed. Must have spent an hour helping me. Other team members would come by and help out too, really good service.
Nice new clean store. Lots of long-term staff which makes for great customer service.
Diana in garden centre was always amazing. Many times we went there, she helped us kindly. Thank you, Diana.
Has shopping for all your needs
Such slow service...but people were friendly..
Everyone is helpful.
Only there very briefly but staff was friendly and shelves were stocked.
Great shopping here , and even better customer service however I’m a little bit concerned that my husband is going to buy out the store sometimes. He seems to get everything at this Canadian Tire.. Love it love it love it
Great place to shop. Just make sure you buy the right thing.. or the wife will have your head.
????♥️????
Three years ago I said "Customer service and inventory needs a boost". This year I went back and their service was fantastic in the auto parts area - truly excellent! The man patiently helped me find parts for an old car, no longer sold. And they work perfectly.
One of the best cadTire stores around Montreal - I have been! Customer service is beyond great! Especially the Manager, Efrem is very helpful! Keep it up guys!
(Translated) Good place. (Original) Bonne place.
The friendliest Canadian Tire I've ever visited and I've travelled from coast to coast by car.
Very helpful staff
(Translated) Excellent service and choice (Original) Excellent service et choix
Pretty good Canadian Tire , but not the biggest,and outdoor section is never full
the garage is a mess worst service ever never going back to canadian tire chambly
Found exactly what I went in for. Plus More!! Great store...
Nice staff
Custom service ???? they dont even know where their products are placed !!
I rarely post reviews but this store is an exemption. I lost my wallet while buying some things in here. All my cards and I.D’s were in my wallet so I’ve been really worried. Almost 2 weeks passed when I finally decided to call this shop and to my surprise, they have my wallet and they keep it in their safe. I’m really touched because even if they’re busy, the staffs and the manager made some time to assist me and hand my wallet back. I’m really grateful to all the hardworking staffs there. Thank you so much for being soooo helpful!!! Way to go!!!
Very cluttered and hard to find anything
(Translated) What's flatter than crashing while traveling? Back from Montreal to Quebec, the alternator of the car lets us go ... I'm in the shnoutte until the blow! The tug brings my car to the Canadian Tire of Trois-Rivières rue Barkoff. It's Saturday night 22:30 ... From Quebec, I contact the store to let me know that everything is fine and that the repair is going well. All that is missing is the belt, damaged in the incident. Although it was Sunday and the suppliers of closed rooms, they managed to do everything, even my oil change! A big thank you to Steve who went out of his way to find the parts and keep me informed. A situation that started badly, but ended well thanks to you. Thank you! (Original) Quoi de plus plate que de tomber en panne en voyageant? De retour de Montréal vers Québec, l'alternateur de la voiture nous lâche... Je suis dans la shnoutte jusqu'au coup! Le remorqueur amène ma voiture au Canadian Tire de Trois-Rivières rue Barkoff. On est samedi soir 22h30... De Québec, je contacte le magasin pour me faire dire que tout va bien et que la réparation va bon train. Il ne manque que la courroie, endommagé dans l’incident. Bien qu'on était dimanche et les fournisseurs de pièces fermés, ils ont réussi à tout faire, même mon changement d'huile! Un grand merci à Steve qui a fait des pieds et des mains pour trouver les pièces et me tenir au courant. Une situation qui a mal commencé, mais qui a bien fini, grâce à vous. Merci!
The staff is helpful and very friendly. They really impressed me!
Today I attended this store to make a fairly large purchase. The guys in the electronic area were more than helpful. Things started when we got to the counter where we met up with Cheryl. To say we were treated horribly is an …
Just bought a canoe, great price, and they helped me install the car kit and get it properly loaded up
Small store, outdated and not open Sundays or past 6pm the other 6 days of the week. Helpful staff and service otherwise
At Christmas time ????, a 3-foot box of Shortbread cookies is THE must-have for my one sister, no others are QUITE as good. Only Canadian Tire, carries these in town. Thank you Canadian Tire ????
Best plant selection ever! I would give 5 stars just for that alone. There are unique and rare plants that aren’t always easy to come by, and it’s so nice living in a small town where they actually give you more choices. Wouldn’t mind some big gorgeous pothos species and philodendrons???? The missing star is for the shortages of other items in household sections, and the Christmas decor was lacking if I’m honest. Not a lot to choose from. The plant selection is by-far the best part of this Canadian tire… thankful for this division.
I stopped in there to buy coolers for an event and the customer service was excellent. I was in and out in under 15 minutes and they had to scour the store to find the ones that I was looking for! Thank you!!!
Unprofessional staff goofing around in front of cuatomers, heavy metal music playing on radio. Not the most pleasant experience.
They treat customers like thieves. I'll go to Lordco and Home Depot before I shop here.
I had my tires mounted on my newly rejuvenated rims. They took extra care not to damage them and the job was completed in a very timely manner. I would certainly return for other service!
(Translated) Its ok pretty good service (Original) Ses ok assez bon service
Could be better, could be worse.
(Translated) All kinds (Original) 種類其全
Store
Outstanding. Bought my new Snow Tires. They're ordered and will arrive in a couple of weeks. My local CanadianTire will do the install end of October, just before the snow arrives. Thanks CT!
(Translated) Super good service (Original) Super bon service
Service could be better. Sometimes you can get someone to help but it's not very often.
Always clean and friendly service, very few times they have not had what I want in stock.
Could be a little more Customer Service in the hallways.. All the rest is good ????????
Diversified products but need to compair prices with competitors before buying
They always have lots of tills open so you rarely have to wait in line. Friendly, helpful staff. Returning something is easy. Great store.
Stood in line for 20 minutes...pretty much par for the course in Estevan. Not impressed.
(Translated) Excellent service and very competitive price (Original) Excellent service et prix très compétitif
This location is a large full store and the employees running around in circles sometimes there's either a bunch of them in one area or you're searching for help with something and you can't find anyone. But the overall store looks good and it's clean and well-maintained so the overall shopping experience pretty decent
Helpful staff, well stocked, great app.
Love going to Canadian Tire.
Grey store! Dogs allowed, friendly staff! Only reason for the downvote was they were out of stock for a particular item. But were great finding where I could go to get it!
A little bit too crowded... but has everything posted in the flyers
One stop shop
Great selection, sstaff helpful
The building isn't a big rubber tire, that used Canadian rubber :(
Don't like it
Like the rest of them, its good.
Literally everything
The employee who served me felt imprisoned in her job. Hope she gets paroled soon.
It's Canadian Tire, what's not to love?
Love to get some tools there
Poor online ordering system, created a big headache. In store manager and customer service personnel, very helpful.
Good service
A lot to choose from with decent prices, store can be messy and good help is very hit and miss
(Translated) Wrong information on product prices. Waste of time. (Original) Mauvais renseignement sur prix produits. Perte de temps.
(Translated) Brand new store haha ???? (Original) nouveau magasin flambant neuf haha ????
Lots of specials!
We usually wait until we go to Sudbury to buy most things we need since this store is small and has a limited amount of merchandise to pick from. The Canadian Tire store in Sudbury is the size of a Costco and has plenty of product options.
(Translated) Beautiful new 2-3 year old store (Original) Beau magasin neuf de 2-3 ans
Helpful parts guys
It's a CanadianTire. What's there to complain about
Very nice ???? thanks for the help finding my power surge bars and putting them in my backpack ???? ???? much appreciated ????
Great manager and extremely helpful.
Great Canadian tire location!
Great service. Great staff
It's a wonderful store.
I just got off the phone with Al in the Auto department, what amazing customer service he provided, thank you. I will definitely call here again to seek auto parts. Well done.
This Canadian Tire has a great garden centre. A good variety of merchandise. To pay and get out of the store is sometimes slow. Lack of staff I think.
(Translated) Very good personal (Original) Très bon personnels
Usually busy , line can be long. Atleast 10 minute wait average
Roomy and pleasant staff
Helpful friendly staff. Large garden centre with great selection of plant and summer sales.
It's a Canadian Tire store
Great had fun actually.
The truck is finally gone!!
(Translated) It's good. (Original) C'est bien.
(Translated) Always know you need it, even if it is not the quality you are looking for. (Original) Toujours sque tu a besoin, même si c pas la qualité tu recherche.
They carry hobby stuff for grown ups. And stuff to help adults be responsible too. But mostly the hobby stuff. I bought bits today so I could repair an Xbox controller. Excellent!
Automotive centre tried charging me twice what Larry's Exhaust quoted. Avoid.
(Translated) Very disappointing service, unsupervised and lack of customer care. The worst Canadian shoots from the south shore! (Original) Service très décevant, non supervisé et manque d'attention au client. Le pire Canadian tire de la rive-sud!
very unfriendly welcome to the store by security clerk
(Translated) Well moved in we easily find (Original) Bien emménagé on trouve facilement
Took my JDM Subaru here for an inspection in Oct 2021 and found out my car needed a bit of work to be insured in BC. The staff (Ron in particular) were very good about explaining to me what needed to be done (and why!). After a few weeks spent acquiring all the parts I needed from a scrap dealer I brought my car back and they were able to do all the work needed to get the car to pass the inspection. All credit to the Canadian Tire Courtenay team. They were helpful, knowledgeable and patient with me as I had never done this before. Wil be bringing my JDM Subaru back to them for any future service needs as they clearly know what they're doing.
Now banning people unless they can wear a mask Will probably never shop here again Too bad, was one of my favorite stores
Always find something fun here!!
The service was great, the found the item I was looking for.
As a child I used to love Canadian Tire's toy and sporting good sections, now the whole store is like a toy store for adults. Great to pop in any location to see what is on sale because they always have a tempting deal!
I's what it is
Canadian Tire employees made sure my kayak wasn't roadkill! I just had a really great experience at The Brockville Canadian Tire. I bought a kayak online from my home and then drove 2 hours to the store to pick it up. I also needed to buy all the accessories, car rack etc... The customer service counter had my kayak ready when I arrived. Two very kind and patient employees brought it out to my car for me. They're not supposed to lift the kayak onto to the car but helped me lift it on because I was on my own and there was no way I could do it myself. The car department helped me get the right rack for my car. The regular racks for my car are over $150 ???? but they helped me fine an universal alternative kit that was less then half the price ????. The outdoor department helped me get a kayak safety kit. Then when I couldn't find a paddle I liked, the employee checked all the other Canadian Tires and went over the pros and cons of the available paddles that best suited me... SO helpful and saved me a lot of time. To top if off, a lovely local Brockville resident named Cole helped me tie everything down. So amazing because I've never had to tie down anything on my roof and if I did it wrong my new kayak would have been road kill. THANKS COLE????
I made an appointment to patch my tire. They did a great job fixing it and super friendly. Thank you
Big selection but few staff and the checkouts are a choke point.
Got exactly what I wanted. The guy who helped me was about to take his lunch break but, told me no problem and got me exactly what I needed. As result I think I made his new years that much better!!
Lots of cool stuffs even guns haha
Friendly staff trying to help. Like it.
Lots of stuff that is hard to find. Sales staff are few and far between.
I really like this Canadian Tire - the employees are helpful and easy to find (unlike other large boxy depots for your home or the other one that rhymes with "slows") and, even better, they are useful when you're trying to find something.
Costumer service is nearly non existent
Speedy service at the parts counter.
I find this store in particular to be very disorganized and the items you're looking for can sometimes be very hard to find. On the plus side sales associates seem to be friendly.
Well when asked for help no one came
Dose anyone know about the items in the store
Definitely a place that I could browse all day.....and I don't like to browse! Tidy store with helpful staff and has just about anything you need for your home / outdoor projects.
I bought brand new winter tires (Nordic) and rim set for my wife car (2011HondaCRV) last year . It cost me about 1,100CS. With new tires, the car had a pulling problem even driving in town. I did not aware that bcz I did not drive. Last …
Clean and friendly
Great store to shop in
Great service
Same as all of them
Always helpful and great service if an exchange or refund is needed!
As a mother of twin toddlers, who is forced to carry a large amount of supplies around on a daily basis, in a backpack; this locations unwavering dedication to their asinine "no backpacks" rule is, in my opinion, discriminatory to those of us who choose to cary a backpack. I refuse to leave my backpack with their staff, so thus I also unable to shop at this location. A little understanding and flexibility in regards to individuals life circumstances would go a long way towards creating a positive customer experience in this situation.
(Translated) Lacks a lot. REALLY disgusting parking lot. Garbage cans not emptied for 2-3 days. It overflowed at the location of the baskets. (Original) Manque beaucoup de choses. Terrain de stationnement VRAIMENT dégueulasse. Poubelles pas vidés depuis 2-3 jours. Ça débordé à la emplacement des paniers.
Hard initially to find someone to help, but once I did he was very helpful. They do need more staff I think.
Needed a tire fixed. Advised tire could not be repaired due to location of puncture. Tech said they "prefer" to replace both tires on same axle. Due to age of tires, I agreed. Two days later for appointment, Hankooks were replaced with cheap Motomasters. Also, charged $7.99 for "Replacement Advantage" but never explained what it is. Addendum: Talked with the service manager, who was apologetic and polite. I have chalked this visit as an isolated incident as I believe that the appropriate people were talked too. Also, the tire warranty was better explained to be by Scott, the gentlemen in question. I feel good about the resolution and that my concerns were adressed.
Excellent service . Technician dropped what he was doing to quickly assess and fix heater problem
This is a decent Canadian Tire. It's not a large Canadian Tire, but it's quite common for them to have things in stock when other stores in the area have been sold out.
Great prices location.. Good service.
I will never visit car service section until they kick out that lady manager . She is so rude in her talking . I made an appointment for 1 pm on Friday a week ago to switch my tire to winter tire when I reach there she canceled my appointment says need to come next Tuesday. So what I do with my tires she replied Tuesday Tuesday Tuesday and her voice is getting harder and harder . Why you keeping these kind of employees to loose your business. This is my first review post . I made it only because everyone should know about it .
Called them to let them know I'm bringing one of my fleet vans on a tow truck at 10am. They got it in at noon and it was fixed by end of the day . Fast service. That's why I use them! Last chain I took my fleet to (years ago) didn't care but these guys sure do
This location has a good selection and good prices, but they never have anything in stock. Guaranteed that every other Canadian Tire within a 500km radius will have the item you want in stock, except for this location. This problem gets worse when something is on sale. It's terribly frustrating and has made me a much more loyal customer of Home Depot instead.
Great service, awesome price, and availability
They didn't have what I waa looking for so left without buying anything.
Well organized and friendly staff. Lots of parking.
I picked up one item. Went thru a cashier " in training" her name is Maya. She did very well. Service with a smile & quick too. Will be back. ????????
(Translated) Beautiful store (Original) Beau magasin
Called the store to confirm something was in stock (it said 2 were available online). Woman was quite rude but told me yes, 2 were in stock. It was a hard to find item, so I drove the hour to pick it up immediately only to be told that the item sold out 2 weeks prior. Such a waste of time - especially since I called in advance!! And worst experience on the phone.
(Translated) The quality of the products is ordinary, but it is a good convenience store. (Original) La qualité des produits est ordinaire, mais c'est un bon dépanneur.
Don’t come for any car service! I came to get my winter tires on. From getting told my car would be in the shop in “about an hour” it turned out to be 3 and a half hours!!! Just to get it in the shop! They told me it would take and hour to do the tire swap, let’s see how long they really take. ???? They never offered me to book an appointment, they just told me it would take an hour to get my car in the shop, and the result was a 3 and a half hour wait.
Got the car in very fast thanks you guys !
Helpful happy staff
Would’ve given 5 stars, but sometimes it’s very hard to locate items or find assistance
Never ever pick up my phone call I drop my car there for service and now for 2 hours I am still calling them What kind of service it is ? And if they are busy at least should give me dial number?
I find the auto dept usually understaffed however the staff will do the best they can to their knowledge. They will still give you their attention eventhough they are super busy. That's good service.
It's under renovation now so it's sometimes difficult to find what your looking for.
(Translated) Pleasant employees, good choice and good prices. If downside, there are few employees or they are not visible. (Original) Employés agréables, bon choix et bons prix. S'il bémol, il y a peu d'employés ou ils ne sont pas visibles.
Has some decent gear for the outdoors
Great ????????good place for sports and home supplies
Great store
Would get 5 stars, but it's always difficult to find an employee to help.
From last 2 months i am going back and forth to this store in Charlottetown but everytime i go there they tell me the product is here, but we are not able to find it come tomorrow it ahould be here. Then they told me to order the product online and pickup from store i did that twice and both of the time they gave me wrong thing is the staff blind or illiterate to see what i have ordered and what they are giving me. Horrible experience poor management. Product is Dr do professional insect killer.
This Canadian Tire was once a small little store connected to Galleries des sources, but now it has grown to be quite a large store with its front entrance facing the highway. There was so much stuff that it seems almost cluttered. Yet everything is still sectionalized. Plenty of staff, lots of parking outside. With so much stuff everywhere, I find it hard to not leave without purchasing something.
I bought my mom a great flashlight here
Personnel.. young woman was very helpful. Thank God! ☆ Store is very badly organized unfortunately.. too many articles scattered everywhere.
Usually a good experience!
Friendly service. Well stocked.
Department store. Poor service...
Good sales every week
To my surprise, I found a helpful Canadian Tire employee who directed me to the right place and I found the gift of been searching for. To add to my surprise, when I got to the cash, it was half price.
It's a Canadian Tire store... same as any you've been in before only a bit older. Pretty much has all the things.
Difficult to get help from associates and their sales are usually always misleading.
Picked up some new wipers today. Tried to put them on myself but couldn't do it. It was freezing! So the technician told me they'd do it for me. I pulled right into the bay and it took him 2 minutes to put them on. That might seem like nothing but to me it meant the world as I had to drive across town! Thank you so much!
(Translated) You can find everything in a Canadian Tire, the staff are always smiling and the items are really cheap and the discounts are very advantageous compared to the competition! (Original) On trouve de tout dans un Canadian Tire, le personel est toujours souriant et les articles ne sont vraiment pas cher et les rabais sont très avantageux par rapport à la concurrence!
Great people. Put a tv aside for me as I was 2.5 hrs away.
Seen kbe seen them all. Can always find what Im looking for.
Pretty much everything you need there!
Very good. Very friendly and helpful people.
Very helpful and friendly staff
Walked in no wait got the item paid and left. All good. Weird music from overhead speakers.
Typical Canadian Tire Found in a small Ontario city. Have used auto service for a number of e-tests while working in southern Ontario, and while they seem chronically understaffed for the amount of auto service business they do, service manager is always friendly and accommodating.
Good
Love shopping here have great sales and always have better stock then the surrounding Canadian tires!
Great visit with excellent help from the staff!
Excellent customer service on such a busy time of the year!
I purchased a bike for myself The gentleman that sold me the bike was very knowledgeable and I couldn't be more satisfied with my purchase
Bathrooms were inspected well by both myself and husband ????????
Good selection but not the biggest out there
New to Canada? This is our one stop shop for engine oil and KitchenAid mixers.
(Translated) Very beautiful and excellent service (Original) Très beau et excellent service
If I could take the 1 star back I would Worst Canadian Tire Store in Canada. Service is horrible. Everyone I had the pleasure of dealing with could care less about the customer. It starts with management. Poor management means poor customer service. Thank you
Nice Canadian Tire but a bit cramped. They still have almost every product but every once in a while you will need to go to another store to find the product you want. The garden centre during the summer is great and has tonnes of plants.
GOOD service
got my truck in to be fixed they charged $1300 dollars and barely did anything to fix it except put some wiring in. DO NOT GO TO THE AUTOMOTIVE DERVICE DEPARTMENT
For all your Hardware Needs
Had good knowledgable staff, and great discounts.
Overpriced mechanic department They do however work as a team and maximize every car that enters the shop . Don't fall for their tricks to check this or check that for free. It's a gimmick.also watch out for the east Indian Guy. He likes to add on hidden charge's without information first.
What is with Canadian Tire and Theo lack of customer service. Ask for somthing anf they point and walk away. It a company wide problem at every location.must be a lot of unhappy employees. They seem to views questions or directions as a nuscience. Cone down from the top. Bad management.
(Translated) website difficult to follow ... for the rest the service is good (Original) site internet difficile a suivre...pour le reste le service est bon
Nice place & excellent staff ..
Had everything I needed in a Canadian Tire in Port Aux Basques. Thanks guys!
Was double billed for an item. Is in another city than where I live, they won't acknowledge the mistake. Poor taste
Gas bar workers are very friendly and nice people. Enjoy going there every time. Rolly is a very nice lady.
Canadian tire Prescott has untrained staff. Management is a joke. Told me my truck was obsolete. I had to travel an hour to Cornwall Canadian tire. Cornwall Canadian tire checked the stock in Prescott ,on the computer they even call Prescott gave him part numbers they have lots of parts in stock for my truck I didn't have to travel an hour ! Prescott and prices on sale won't be on sale when you go up to the front cash you have to argue and argue and argue . just stay away from this store!
Awesome deals
Online store is amazing and stock matches up.
Clean friendly staff
Slow service,, empty shelves. Would not accept American money. This store has really declined - such a bummer as I used to really like visiting. Drive down the road to the Walmart
I bought tires there The deals are good but the customer service I find at the parts servise desk is cocky . Maybe I am wrong . I doubt it . Doug is a great person and he is there for the customer. Maybe those at the parts service desk can learn from that ?
(Translated) There's not the quality you would expect for mops and mops. (Original) Il n'y pas la qualité à laquelle on peut s'attendre pour les moppes et vadrouilles.
Brockville CT. Won't be going to this store ever again. ???? Trump stuff? Really. So sad.
Found what I was looking for with no problem
The store is quiet, clean and well laid out. The staff are attentive and will help you as much as they can. They also have a well-organized process for curbside pickups. Staff have been kind and product availability has been great.
Because its Canadian
Customer service tip top
Great store
It’ll do in a pinch
Overall good experience, except their ridiculous online order pickup policy which does not allow my husband to pick up items I have ordered if I happen to not put his name on the order. Even called into the store to ask to add him to the order for pickup, gave them the order number and Mastercard information but they still would not add it.
Very good. So much variety
Good service. The staff are really friendly here especially if your a tourist and trying to ask for directions.
I love CT. Great variety of products for the home and outdoors and better quality than Walmart. They have awesome sales but could work on better customer service.
Large store with lots of selection... but zero customer service. Waited around 15 mins at service counter to give them my keys for my appointment to get my tires changed. Then it took them 2 hours to change my tires with only 2 or 3 cars in the garage. So they weren't busy.
They had what i was looking for on the shelf and was out the door with no fuss.
Not that busy yet
Not much of what I was looking for. Have to order anything I want in.
In the time of covid there is NO social distancing being practiced! Had I known how bad it was once I was in there I wouldn't have gone in!
Everyone was very courteous and helpful. The line ups were long but the efficient staff got everyone through in a timely manner
Cashier was very helpful
Nice staff over there
(Translated) I found what I was looking for (Original) J ai trouver ce que je cherchais
clean store with great customer service. Rhonda assisted us as we walked in & knew where everything was that we needed. she made our trip quick & efficient!
This review is just to do with the Party City aisle/section. The staff were so sweet and amazing but I paid $50 for helium balloons that didn’t even last 24 hours. Not happy because in the past it’s lasted over a week from other Party City’s.
I tryed to get some help but the one lady just walked by me
Open! And, reasonably staffed for a COVID-Saturday Afternoon. Arrows in some aisles, randomly... seemed to confuse people. Only one guy on auto parts with a line-up of folks needing serious help. So, I opted for the handy budget-brand headlight instead of waiting for him/someone to open the locked showcase containing better high price bulbs. Just wondering how much lost sales balances with $taff cost vs. locked $howcase vs potential for $tolen bulbs? If Cdn Tire insists on locking up product without having staff... I might as well go to a real auto shop like NAPA?
My "go to place" for most hardware used around the home. Best part is the helpful staff and the great customer service. Warranties and returns are hassle free.
The general manager of the auto parts is amazing! I am not from Campbell river, just visiting and have no idea how to begin with vehicles. I took my car in and he told me exactly what needed to be done, the reasoning why, and gave me my options and kept me updated throughout. Amazing experience!
Pathetic service. Pathetic.
Great store, fine staff.
(Translated) Lack of staff on the floor (Original) Manque de personnel sur le plancher
(Translated) When you call and you spend more than 5min before someone answers you and asks you to wait again .... the service is ridiculous !!!! More canadian tire Chambly .... (Original) Quand tu appels et que tu passes plus de 5min avant que quelqu' un te réponde et te demande d attendre encore....c ridicule le service !!!! Pus jamais canadian tire Chambly ....
Friendly people
On the smaller side but carries the essentials. Staff is knowledgeable and approachable.
Miss the small town homey feel of the old Canadian Tire. Very difficult to return items. I took a coffee pot back the stank so badly of plastic I could not drink the coffee. Their staff was so unhappy that I was returning it. She said she could not resell the item as it had been used and she was not going to let me return it. Well, sell better products. That is why I shop at Costco. Their staff is always cheerful and they have an excellent return policy. If you are not happy with the product you can return it.
Always enjoy my experience. Staff very friendly and helpful
My first carb cost me 23 bucks ,they may cost a bit more this is my go to for any thing to fix the house the staff are friendly and will be glad to help you got good parts and auto repair ,gas bar and every thing for the home and car .
good store but not so good staff
Friendly, helpful staff.
Typical Canadian tire stores, I appreciate that, I know where things are. But, I hate that they make it near impossible to exit to the mall from the store's mall exit . If you buy stuff, you can use the registers at the mall exit, but if you just want out, you must wait in line or squeeze through the narrow check out aisle. Actually I guess that is true at front exit, they make it difficult to leave if you dont but anything. If there is a long line, I prefer not to waste time in line and just want to leave.
Great store, always well stocked and reasonably organized. Staff mostly pleasant and helpful, registers are always ready to "take " your money, if busy they quickly add a cashier. My only opportunity this store always had have are washrooms, not well lit, mostly not very clean, dingy and outdated.
Sales are pretty great and finding a staff member is usually pretty easy. Wide variety of items to choose from.
Always great sales, and one good thing is, if a particular sale item runs out of stock while still on sale, unless listed as "while supplies last" or "limited quantities available", you can usually get a raincheck on the sale price once the iten is back in stock!
The name speaks for itself. Great prices, great deals
Third location I've been to in 3 weeks. They have a wide selection of product but zero associates on the floor and the aisles are so crowded, its unsafe. Trying to support them instead of WM but the experience is very unpleasant
(Translated) Large parking and clean store. Sells bus tickets for the OPUS card too. (Original) Grand stationnement et magasin propre. Vend des billets de bus pour la carte OPUS aussi.
(Translated) Purchase a battery for my vehicle. On the advice of the clerk, I buy what he tells me to be the best for my car model. Result, battery too low, has difficulty in winter. After checking with a garage, this battery is too small for my model. Waste of time, money and trouble. (Original) Achat d'une batterie pour mon vehicule. Sur les conseils du commis, j'achète ce qu'il me dit être la meilleure pour mon modèle de voiture. Résultat, batterie trop faible, a de la difficulté en hiver. Après vérifications auprès d'un garage, cette batterie est trop petite pour mon modèle. Gaspillage de temps, d'argent et du trouble.
Always feels like your visiting a friend.
Its Canadian tire
(Translated) Very nice prices very affordable (Original) Très beaux prix très abordables
I always have consistently fantastic experiences at the Charlotterown Canadian Tire. The wonderful people who make this store so fantastic create a welcoming and cheerful atmosphere that makes shopping an easy and fun activity. Darlene, the manager always makes the customer her top priority and is a kind and welcoming presence, treating everyone like family! Our most recent experience was made especially wonderful by Barrett and Bobby from the Parts and Service departments. Throughout the entire experience I felt confident in their kindness, ability and experience. Barrett reached out from his heart to assist me with getting my part and guiding me through the process so that the Service department could install the part on my vehicle. Bobby, the mechanic was clearly extremely skilled and treated my car with respect. I was so impressed by both Barrett and Bobby I wanted to share this story! With this location's effort to reach out to each customer with genuine kindness and a willingness go above and beyond, it creates a wonderful place that Canadian Tire's head office can be proud of and hold up as an example of excellence!
Called about if they carried a product and was told I'd have to come into the store to see if they have it. Obviously calling ahead doesn't save you from wasting your time of going to the store if they don't carry what you're looking for.
Wide variety of products for anything, outdoors and indoors. Like tools, sports, fishing, tenting, building supplies and much more! Along with their car service. ???? Since 1922!
If you're carrying a bag they will make you leave it with them or search it as you leave. What am I going to steal?? A bike??
Always a great place to shop....my first choice.
(Translated) A Canadian tire is a Canadian tire. No more no less. (Original) Un Canadian tire, c'est un Canadian tire. Pas plus, pas moins.
Great staff
Good small town Canadian Tire.
I was purchasing an outdoor carpet and a plant hanger . Neither item had price tags and they were the only ones left. I got to the cashier and she called a gentleman to help me. Within minutes he found the prices and was so helpful. I was very impressed.
Good store, friendly, helpful staff.
Good service, good deals, good experience
Has a host of many of the things you need for cleaning and repairing your home
(Translated) Disillusioned employees who all seem to be sleeping on gas. Clearly the next generation is not there. (Original) Employés désabusés qui semblent tous dormir au gaz. Clairement la relève n'est pas au rendez-vous.
Great service at the parts counter. And I really like the option they provide to rent tools you would only use once in a blue moon.
What a nice change. The New owner was actually on the floor. Helping customers, setting up new merchandise. This it's a welcome positive change.
Excellent job ladies only problem is the guys always think people are trying to steal things inside backpacks so people just leave store and buy products at store next door instead.
Variety of goods
Yesterday I placed an order for curbside pickup. Today I tried to follow directions to park at the sign for curbside pickup and call the stated phone number. There was no sign; and although I called the number a few times, no one answered so I had to go into the store. Regarding entering the store. There are no staff at the two entrances to count the number of customers. There is apparently no limit to customers; and the customers were not following the rules for social distancing.
I took in my car because the check engine light was blinking (it was previously on but when it's blinking that's when you should worry) and they charged me 90$ just to hook it up to the computer and told me it would cost 550$ to fix. Looked at it myself a couple days later and it was a spark plug which is a 4$ fix. They don't know what they're doing they just want as much money as possible. And the worst part is the 550$ "fix" they wanted to do wouldn't have changed a thing.
Typical crappy tire. Excellent sake prices.
Parts department does not answer the phone. Useless.
Staff to try to help but with the hours of the Christmas season it seems like they didn't have enough employees to find certain product
Always friendly service, well stocked, clean, and organized. It isn't the biggest Canadian Tire but rarely disappoints with selection.
Love the great selection of products
The main reason for the low review was the lack of staff available to assist on the store
Great place to shop
Always deals on, good costumers service
Canadian Tire isn't just your average hardware store. They stock everything from coffee, to kitchen materials, to dog toys, to drills and car parts! They always have some good deals, and their prices are relatively decent even when they're not on sale. The dog section (that's my favorite section) carries an great amount of dog toys, beds, treats, food, collars and leads. Their cat section is pretty great too, with scratching posts, beds, cat toys, treats, litter boxes and food. Canadian Tire's popular brand for a lot of things (food, garbage bags, mops ect) is Frank's. Frank's chips, Frank's candy, Frank's coffee. It is a pretty decent brand, but not overly high quality. They also carry seasonal items that anyone could enjoy! This Christmas, they had isles and isles of decorations for your tree and home. Canadian Tire is a great place for anyone to shop, even if you aren't looking for hardware.
(Translated) Nothing to say about the service ... there is none! You have to look for the tool clerk and when found she runs away! Fortunately, the promo on drill is interesting once you get advice! (Original) Rien à dire sur le service...il n y en a pas! Il faut chercher le commis outil et lorsque trouve elle se sauve! Heureusement la promo sur perceuse intéressante une fois qu on s auto conseille!
Service was good
Christine M with Stephen M and Dave M provided excellent customer service. Thank you 5+
Bought alot of stuff for my car and had my tires rebalanced and new studs put on, returned a pack of hub caps and asked alot of question and was a good experience, very nice staff clean bathrooms and recommended by my friend who' goes there alot. Thanks for making things easy!
Excellent place to shop
You can't find anything in this town
Great!
Great selection and helpful staff.
This is one of the smaller Canadian Tire store but you will most likely find what you are looking for. Staffing is low at times but the service is always excellent.
(Translated) Best EVER service (Original) Meilleur service EVER
I never leave reviews, but I feel I had to on this one particular visit. I was very disappointed. I saw a grill on sale on the Canadian Tire website that was perfect for my husband for Christmas. It said there were 3 in stock at the store. I went to the store and didn't see it on the shelf or on the middle aisle displays, so I ask an employee. They try to find it on the shelves but weren't able to. Then, he goes and checks in the back. He comes back maybe 5-10 mins later and let's me know they're bringing them out from the back. I say thank you then wait 20 mins. Then I ask another employee about the grill cause I had been waiting awhile. The new employee and the original one (who showed up about the same time, soaked from being outside) kinda talked to me but more so with each other and say they thought they found it but they think it's a different one. The new employee suggests to the the original employee to have so and so assist them in finding it. So, I wait another 45 mins until the original employee returns. At first, he was walking towards me then stops to talk with another employee for 5 mins. Then he eventually makes his way towards me and kinda looks at me like he wasn't sure it was me he was helping (honestly like he just took a lunch break and was coming back, but I'm only guessing) and I ask him were you able to find the grill? He said no. I asked if the website is not accurate then with having 3 in stock. He said someone moved it without putting in where they moved it cause they pretty much don't know how to do their job. I thought to myself, sounds like a common problem around there. But at that point I was very frustrated cause amongst the 10 or so employees I saw walking around, no one could help this guy or even asked if I was being helped. They seemed more concerned with talking with eachother or restocking shelves than helping customers out. Another lady was waiting awhile for an employee to ask for assistance in getting something off a higher shelf while I was waiting. I waited probably way too long to be told no, I can't find it. Giving this guy the benefit of the doubt that he'd find it in the back cause the website said that they were in stock. I mean, it's December and a grill. It's not like it's the middle of July. Anyway, the guy gave me a raincheck slip and I had to ask how it works cause clearly customer service is not a priority in this store. He said I would have to call the store and ask about the grill. Then, I asked if I did the order online and pickup in store would that be any different? He said no, probably not cause the order would get sent to one of them on the floor and then they would have to go look for it. Sorry bud if I'm actually having to make you work, geez. Seems so much trouble for a grill. I left this store feeling so frustrated and it just left a bad taste in my mouth. I should've just left maybe 15 mins in, but I wanted to shop somewhat local and save myself the waiting on shipping. Trusty ole Amazon won again. Sure I spent a little more and I have to wait a few days for shipping, but I probably got a better grill anyway and way less of a headache/faith in humanity. Canadian Tire train your employees to provide good customer service and to remember that the customers give them a job. Or maybe I'm crazy?! :D
cant say enough bad things about thier auto service . waited a week for appt to get exhaust work, oil change, center link and tire changeover. took them 11 hrs to call and when i got there they only had the tires done. nobody knew or cared what i was talking about or wanted to fix the situation. all they wanted to do was the quick tire change it seems. i lost the truck for a day, cost me 70$ in taxi to an from work, and now i have to call around again to find another appointment.. defeniatly somewhere else! you suck can tire
Been waiting in line for 30 minutes. There's 4 people ahead of me. There was 5, but one got fed up after 20 minutes and left. There's one till and customer service open. My toddler is grumpy but I need these things to heat my home TODAY. This is unacceptable
Well run and better organized than some of the other Can Tires around town. Better than average for stock at auto counter.
(Translated) Nice shop very complete although it would be good to sell parts of their products (Original) Bonita tienda muy completa aunque sería bueno vendieran refacciones de sus productos
The workers are always friendly here but there's far and few in between when you're looking for something and trying to find someone you spend about 10 minutes just to get some help.
One of my favorite places to shop :)
Great service
(Translated) When do you need help finding an item ... just ask (Original) Quand ont a besoin d'aide pour trouvez un article..juste a demander
I love Canadian Tire!!
The boys in the garage helped me out quite a bit, however - the whole store is saturated in dangerous levels of RF radiation from that mobile tower behind it. 15 minutes max visit time or your DNA will begin to degrade and unzip.
This store has a variety of items and very helpful staff..
Everything you need under one roof
Good store that caries most everything you will need in emergencies
(Translated) Really blah the service. No clerk at the auto center at noon to come and pick up my car. Very disappointing to have to wait. (Original) Vraiment bof le service. Aucun commis au centre auto sur l'heure du midi pour venir rechercher mon auto. Très décevant de devoir attendre.
Too busy in the tire center to help.
So quite
Super fast service!
The best Canadian Tire
Canadian Tire is such a wonderful joy to visit as the family owned and operated business they take such Pride to make sure that their customers are fully satisfied and if they don't suit your needs they will bend over backwards to please you
So darn handy. Everything I needed.
One of the better CT stores in the st johns/my pearl area. Great staff in the automotive department.
Great
i will never shop at this canadian tire again. i was treated extremely poorly by Lynn, she was incredibly rude and sassy with me, and she has ruined my entire experience of that canadian tire. very disappointed.
(Translated) The service at the car center is absolutely dismal and the prices are completely disproportionate and unjustified. For a simple change of oil, I was sitting in the waiting room for 2h30. Save time and money and go car repair elsewhere! (Original) Le service au centre-auto est absolument lamentable et les prix sont complètement disproportionnés et injustifiés. Pour un simple changement d'huile, j'ai été assise dans la salle d'attente pendant 2h30. Sauvez du temps et de l'argent et aller faire votre entretien automobile ailleurs!
A true testament of 'doing the best you can with what you're given'. I probably go here once a month? Maybe once per six weeks; I'm a huge fan of the Canadian Tire franchise. I constantly search for deals and they always scratch the itch. I sadly can't buy their gas anymore (I've moved away from the Brandon location) but visit the dauphin (from Ste Rose) as often as feasible. Even during the nonsense of Christmas, staff went out of their way to help me find things, deals were relevant, love the CT money thing, and the staff were all cheerful. Even though the banner out front says hiring FT and PT. I know what short staffed is like, I know what busy season is like; I was a cook for over a decade. To stay that dedicated and pleasant is a massive plus one to their management. The store itself is quite tight, but they don't have alot of sq/ft to show their goods, so I get it. My only negative thing to say, which is probably just an example of what short staffing does, is their hours. They're only open until 6. I live 35 mins away, and I'm off work at 5 at the earliest. I would love to see them open until 8, even just two days a week. Otherwise, hats off to you guys! Truly maximizing on what's available to them. Well done.
Friendly staff
Fav!
Pretty good selection and very friendly staff
People can find just about anything a person is going to need.
Really, if you can't find it here do you really need it?
Lots more selection, great, friendly, customer service, huge store.
Employee was very helpful and friendly
Today was a decent visit at least this time I didn't have to run around the store chasing people down to ask questions it's one of the only stories I have to chase down Associates because they walked the other way if they see you coming
Awesome store with friendly staff. Can’t wait till Boxing Day!
(Translated) I went with a friend to exchange a propane bottle, we asked a cashier to call a comis ... it took 30 min before getting our propane and the guy didn't even get into the car. Ouch seriously. (Original) Je suis allé avec une amie échanger une bouteille de propane, on a demander a une caissière d'appeler un comis... sa a pris 30 min avant d'avoir notre propane et le gars la même pas embarquer dans la voiture. Ouch sérieux .
We had hubcaps put on our car in the automotive shop. Melissa who works there, remembered us from when we'd come in before, and was super sweet, as was Justin who was the one who popped them on for us. He did a great job putting them on, showed us how to, and was generally very friendly and nice to work with. Would definitely recommend them! :)
Great
The staff was very useful. In dept. stores like this, service makes all the difference between a good experience and a frustrating one. I was served quickly. They offered alternatives to my purchase. One mechanic went the extra mile to help me out with my car problem. +1 for customer service. Please keep it up.
Best department store around & when they have a sale..."Its A Sale"!!! Great Staff & Selection ????
(Translated) Committed not always easy to have (Original) Commis pas tjs facile a avoir
⭐Friendly staff ➖Though there seems to be few of them ➖Isles are a bit narrow ➖Usually doesn't have enough items to meet the demand (especially for items in the flyer) ⭐Gives the feeling of a small town hardware store apposed to a big corporate run box store.
(Translated) Knows very well (Original) Sait tres bien
You will find almost everything you can think about
Terrible customer service as usual
Looked for item on line, told me where in the store to look for it. Excellent.
i didn't go in the store that trip.but was nice an calm in the car i was in.
Ordered stuff online and pickup was supper fast.
Amazing friendly staff !! Everyone's very knowledgle about the store and products very well and the garden centre is one of the best in the city, Kris the garden centre manager is very helpful and knows her plants
Nice selection of items however, regular prices are high sale prices are nice.
Had all the fishing bait needed
Very knowledgeable and happy staff.
Nice selections on tools
This review is an edited version - my first review described a terrible experience I had in this store. They have since redeemed themselves (the employee I had trouble with doesn't seem to be there anymore) and recently they went way out of their way to get me a second strand of Christmas Lights. Thanks so much for your efforts. It was greatly appreciated.
Everything I need and more
Big place
Staff was great. Couldn't find the toy my son wanted and the staff member called back to get it. Going to have a happy 4 year old!
Great place to get car accessories
(Translated) Always a mess in the aisles ... (Original) Toujours le bordel dans les allées...
Theres way too many Chiefs (supervisors & customer service reps)and not enough Indians at this place.... wow every 2 minutes your asked if u need help
New location was supposed to be easier but the new security features of the building make getting out a hassle if you don't end up buying anything
Good product selection with a auto mechanic shop built right in it. You can find some ridiculously good deals here. Also a good place to get your oil changed
Nice spot poor service
Awesome warranty's on tonnes of stuff
Got what I needed.
(Translated) Courteous service, but delay ... (Original) Service courtois, mais délai...
Nice staff and variety of products
I like the service Only bad thing the appointment for car service have a waiting time of 2 weeks which is way too long. Also information lcd's in car sections were not working Staff was helpful specially in car section Also for tire selection is better if customer can see the pricing own there own rather then asking from counter
It's frustrating that the actual store isn't open but I went to canadiantire.ca is an easy option. ????
Helpful staff, we found everything we needed. Nice and clean store.
Awesome Christmas decorations and as always, good deals.
Great service at the auto desk guy really knew his stuff
Canadian Tire always has good sales and things you never knew you needed
Avoid buying anything that you might have to return!!! Their return policy is terrible!!! The people are nice and helpful, but I will be shopping there a lot less!
Helpful staff. All the things you might need. I rather shop here than Wal-Mart.
Great staff, asked on the way in, good directions. Fast in and out. Priceless!
(Translated) Well located and large area, you can find almost everything at a good price! (Original) Bien situé et grande surface, on trouve presque tout à bon prix!
It's a mall with a car garage
No service couldnt change a tire with out waiting a day
Well run friendly store. Staff willing to help.
Great deals.
Quick service.
Went to have automotive work done. Fast and friendly service!
Lots of parking, great staff, connected to a mall Lots of inventory
Very bad customer service!
Following all protocols. No issues
(Translated) We find everything (Original) On trouve de tout
Great organization and easy to find products through the website
Everything is in good order.
Gotta love the tire
Tough sometimes to find what you're looking for, staff are good for that but don't carry as much as you'd expect sometimes
(Translated) Begins to be overloaded in stock at sight. Often stock in the aisles. Less room to spend with a basket. (Original) Commence a etre surChargé en stock a vue. Souvent du stock dans les allées. Moins de place pour passé avec un panier.
Friendly helpful staff.
In the smaller side, but has everything I need
The garage tried to rip me off. Avoid the garage, they will try to sell you stuff/service that you don't need probably because they work on commission. Always get a second opinion, I did and there was nothing wrong with my car.
Had what I wanted - on sale!
Automotive department has terrible customer service. Nuff said.
Decent stock helpful staff
Friendly service! It's a rarity that you get English customer service in Chambly!
Very good. Ir compressor was ready for pickup and good price. Works well.
If 0 stars was an option, that’s what I would have chosen. They said they had 10 of the tires I was looking for, they had 0. So I settled for another set, I told them I wanted them studded and to keep my old tires. They didn’t stud them and threw away my summer tires.. after waiting 3 hours I figured I’d wait and get them studded. Then, they didn’t put on a few of my lugnuts and my tires basically fell off my vehicle. 0/10 experience.
The staff were helpful with our questions and found everything we needed.
Good tool selection, good hunting selection as well as manly man and outdoorsman sort of the like
Friendly helpful service everytime!
Who doesn't love this place.
(Translated) I made my CT. It's always here that I go! (Original) J'en ai fait mon CT. C'est toujours là que je vais !
(Translated) Wonderful and encouraging prices (Original) رائع واسعار تشجيعيه
(Translated) By. we just have time to make an exchange. Where to get a refund For a room where an article. No problem..... (Original) Parce. qu'on vient le temps de faire un échange. Où se faire rembourser. Pour une pièce où un article. Pas de problème.....
SHOPPING FOR YOUR HOME, TOOLS, KITCHEN APPLIANCES, VACUUM CLEANERS, PET PRODUCTS, PAINT & PRIMERS, ALL YOU NEED TO COMPLETE SMALL HOME PROJECTS, TOOLS, HOME MAINTENANCE, LIGHTING, BATHROOM DESIGN AND NEC ESSENTIALS... EVERYTHING FROM HOME APPLIANCES, FURNITURE, TOOLS, AUTOMOTIVE ACCESSORIES AND MECHANICS AND A GARAGE WITH CERTIFIED MECHANICS.. YOU CAN ALSO FIND SPORTING GOODS, CAMPING GOODS...
Good for tools
(Translated) The team is great smile and we see that they like their work is the service is well done you are not afraid to ask questions is not Savoy to answer them as they need they just understand you .???? the team super???? (Original) L'équipe est super sourion est on voit que ils aiment leur travaille est le services est la est bien fait tu a pas peur de posée des questions est de pas Savoie lespliquer comme ils faut ils asaillont de te comprendre .???? l'équipe super????
Always good deals and good customer service
Disappointed. Am from Ontario and had a turn signal out but they couldn't even take 2 min to check it out. Luckily the KIA dealer is close by.
Service here was awesome.
The people here even called me when the item I wanted was on sale. Love it!
(Translated) Very nice store (Original) Très beau magasin
Two stars - one for quantity of merchandise to choose from. Second star for parking. While asking a question about an item being the right size for my vehicle I was told to leave it on the shelf for someone else who may want it and come back when you know the size. Won’t go back to this location.
Friendly staff. Unfortunately, the website often states they have a product in stock that is not actually there. Still, it's my adult version of the candy store
Deals
(Translated) Nice place to find what we need (Original) Belle endroit pour trouver ce qu on a besoin
Loves it here
All ways enjoy my experience there,everyone really friend and great service.
Did not have several items I was looking for in the sporting goods section. This is normal for this location, Langford is best. But they did have windshield wipers I needed????
The store was organized by Canadian Tire standards but the checkout process is extremely slow. Staff were knowledgeable and helpful. Would shop here again, as it is the only option in town.
Incredible service employees would go out of their way help me find what I need it if I needed explanation how the product worked they knew what they were talking about
Hard to find items
Huge, well stocked store. Found what we needed and paid for it without incident.
They never barter on clearance items... they should! Its a massive area that they could use for new items!!! Lots of associates but never around when you need one, that is a pity. Only go because of sentimentality.
Great store, lots of deals here. Friendly staff
Didn't appreciate being watched like I was going to steal. Was lots of customers in the store, yet I had 3 staff encompassesing me the entire visit. Store was clean and tidy though......
It's a nice store has much of everything I've been looking for and the staff is pretty good too. :-)
Reasonable and good quality
Had what I wanted- not on sale though ????. Fast checkout tonight.
Very very bad experience. Charged me 100$ unfairly and refused to let me talk to the manager when I asked for it. I will file an official complaint with Canadian Tire Headquarter and see what they have to say for the behaviour of their saff! More details on my case: I asked for an oil change in my cars since the check engine was on with a message that showed (Low engine oil). I asked the guy at the counter to change the Oil in my care, see if the check engine is still ON then Scan the Check Engine code. He told me that it's impossible. That check engine light never appear because of a needed oil change. It turns out he was wrong and they charged me the full price for the check engine diagnostic (100) and refused to let me talk to the manager saying he has nothing to say to me... It's a shame that we live in 2018 and we still have to experience such bad customer service!! See photo for the charges
Excellent staff, very good selection of products, and almost everything was on sale or cheaper than advertised! The store is very full and the aisles are a bit narrow but not problematic.
Absolutely horrible lying managers.. I had original receipt with everything in original boxes and because the one manager was being absolutely rude and not letting me speak refused to return my items and I called toll free number a supervisor then emailed the managers and said there was no reason for them not to return the items and told me to go into the store the next day so I went in and the other manager then called the other manager up cause the one who refused me the day before called the other one and explained that he refused me yesterday so the other manager got snarky and extremely rude and said they couldn't refund me yet i have spent easily over $2000 at canadian tire in the last two months and they won't return my 125 dollars wirth of unopened still in the packaging stuff or give me back my money from my cameras that were on sale for $79.99 yet charged me $199.99 so they made me pay an extra 120 on top of what I should have yet they can't give me my money back... Im a single mom of 2 children and its covid so money is already tight and yet they enjoy robbing single moms who faithfully spend alot of money at there store!! DO NOT GO TO ESTEVAN CANADIAN TIRE THEY ARE RUDE IGNORANT PEOPLE WITH NO CUSTOMER SERVICE AT ALL AND HAVE EXTREMELY RUDE EMPLOYEES... TAKE MY WORD SPEND YOUR MONEY ANYWHERE ELSE BUT THERE!!
Good service, more selection than old location. A "must stop" whenever we get to Cranbrook.
For the frightful situation when you lose some wheel bolts and need a replacement set on a Sunday... A miraculous save.
Prices are reasonable and friendly staff
The store on Admirals is well laid out and so it's easy to find everything. Staff are very helpful.
Very helpful
Can't thank the Automotive department enough very pleasant to deal with ..fixed my car and on the road in less than an hour
Great service
Positives is the staff are mostly nice and try to be helpful and some do know what they are talking about. The issues are that some staff don’t know basic information, and recently the system to find products has not been working. Looking things up on my phone is slow because the store has a weak signal for data with multiple carriers. This really can be over looked but the biggest problem the store is an organizational mess it is hard to navigate as they fill the space between aisles and some aisles are blocked that a cart can’t go through. The store has to much for the space and it makes shopping frustrating.
(Translated) Good service (Original) Bon service
Great spot to get almost anything. I went for potting soil
Cheaps price on pads and rotors ????
Always love visiting Canadian tire.
Funny i.by this at different store Canadian tire prices Much .low be wear not all stores same price
Good place and very good promotions
Found out my wife was looking for for a good price
Total reorganization....left disorganization in my opinion
Car parts
(Translated) During the mechanical inspection of my car they gave me an estimate of $ 2,600 with plenty of things to do and I refused ... asked for another opinion in another garage and the other garage m said that the only thing in the Canadian Tire estimate that was true was a steering boot at $ 200 p / m ... CAUTION BE VIGILANT WITH MECHANICAL SERVICE ... (Original) Lors de l'inspection mécanique de ma voiture, ils m'ont sorti un estimé de 2600 $ avec plein de choses à.faire et j'ai refusé... demandé un.autre avis dans un autre garage et l'autre garage m'a dit que la seule chose de l'estimé de Canadian Tire qui était vrai c'etait un soufflet de direction à 200 $ pièce et main d'oeuvre... ATTENTION SOYEZ VIGILANT AVEC LE SERVICE MECANIQUE...
lots of great buys of everything
Very polite employees. Great experience ????
They are also dog friendly!
People here know "Stuff" about "Stuff". I'm just amazed at how much "Stuff" I don't know. I also just went to purchase a bicycle tire and I left with A patio furniture and a Barbeque.
Went looking for a replacement taillight bulb for my truck. The staff were very friendly and helpful looking up the part number. I was looking for a few other things when a staff member asked me if I had found everything alright. I was surprised, as finding staff in other Canadian Tires has been difficult when I was looking for them
Great service. In and out very quickly.
Sugar is super cheap right now if you're a baker or feed hummingbirds
(Translated) never had bad service and experience. (Original) jamais eu de mauvais service et experience.
This is generally a good store. Most of the staff are good at what they do and are friendly. I just wish I could stop fooling my self into thinking that the auto parts counter has even the slightest idea what they are doing. So frustrating. And it's not just this location either, I've never been to a Canadian tire that has knowledgeable people in the Autoparts section. It's like there is a box they have to check on the application when they apply that says "must have zero intrest in vehicles and absolutely no interest in finding what people need" if they check the box, then they are hired. Sheesh! I wish you were better at Autoparts Canadian tire!
Found what i was looking for quickly and easily store was clean checkout staff polite.
(Translated) Practical choice of organic plants (Original) Pratique choix des plantes bio
Clean
I have yet to go inside the store, since all our orders have been for curbside pickup. That said, the curbside pickup is an extremely easy process from start to finish - the website is easy to order from, orders are fulfilled quickly (even during the Christmas rush) and the curbside takes 5 minutes or less from arrival to departure. Will definitely continue to use the curbside pickup!
They have all you need. In stock
Good assortment of the tap set I was looking for.
????????
(Translated) I would have put 5 stars ... but the featured products in special are rarely available ... and this, through the network (Original) J'aurais mis 5 étoiles...mais les produits vedette en spécial sont rarement disponibles....et ce, à travers le réseau
Nice branch
It's like every other Canadian tire
Great place
The water filling machine has been down for a month. Really. Did you even call someone? A month...
Worst customer service in town....come one , come all!!
Giant can tire. Almost too much stuff packed into this store. Often hard to find things or staff to help out.
(Translated) The clerk Véronique helped me find what I was looking for and made the call to Cape Town so that I could have the pet item I wanted. (Original) La commis Véronique m'a aidée a trouver ce que je cherchais et a passé l'appel au Cap pour que je puisse avoir l'article pour animaux que je désirais .
As Canadian as Canadian Tire can be. Helpful staff, clean store. The auto parts door was not open so I had to walk an extra 80 feet to get in but that's no biggie.
They have this horrendous one line still, so if you have one item in hand, I hope you enjoy standing behind 10 to 15 people. Should have an express lane at the very least. Other Can tire stores don't have this line-up system and you can cash out much much faster usually. Not sure why their manager thought this was an efficient way for people to cash out even before Covid.
Staff didn't even acknowledge me. But sometimes have good sakes.
Great place to shop
(Translated) I always find what I want. (Original) Je trouve toujours ce que je veux.
I had a TERRIBLE service from the cashier and two different managers at the same, only because the price was not matching. I hope i never had to come back to Chatham Canadian Tire. Totally different service comparing to others Canadian Tires. Save your time and money
Store is clean and bright. Staff is super friendly. Love the App.
Canadian Tire, 'should do a better job of hiring knowledgeable staff' & Not? 'CLOCK-WATCHING, TWITS & 'No-Minds!!!
Hi, I Like many things here but want to mention the one important, the "rain check". That Lets you buy stuff at a sale price even after offers expire???? Have a nice day.
very bad customer service.
(Translated) Super responsible customer service (Original) Service a la clientèle super responsable
(Translated) Few checkouts open during the week in the evening (3 p.m. to 5 p.m.), which can slow down the service offered at the checkouts. (Original) Peu de caisses ouvertes lors de la semaine en soirée (15-17h), cela peu ralentir le service offert aux caisses.
Great, fast reliable service
They had everything I needed.
Great selection. Helpful and friendly staff!
Exceptionla service from fantastic folks. Went above and beyond. I'm half tempted to start making the 7 hour drive down here for all my Canadian tire needs.
Do not take your vehicle here for a safety. They tried to hose my wife for over 700 dollars of work that was entirely not necessary.
Canadian Tire. What can I say. An institution of Canadian hardware and DIY dreams. Add to that housewares and a garden center and they almost have it all.
clean store good customer service
Good deals
Great place to shop. Canadian tire is an amazing department store. I would rather have a Canadian tire than a Wal-Mart. Everything is organized well. Always friendly staff to help you find those one off things that aren't on the aisle postings. Only downfall are sale days. Better be first in line as there are usually only 1 or 2 of the big ticket sale items.
Great customer service, went in for tires and rim , parts guy knew his stuff.
(Translated) Really good mechanical service, job well done (Original) Vraiment bon service mécanique travail bien fais
Not bad
Always so helpful,
small selection, everything is always out of stock
(Translated) It's a Canadian tire! What do you want to know more? (Original) C'est un pneu canadien! Qu'est-ce que vous voulez savoir de plus?
Great selection and courteous service. The very best sales
such a big place with many things to choose from
Its staff are rude but has things needed.
Found everyting we were looking for and fast service at the til
Great staff. Very helpful.
Seems bit bigger and to have a better selection than most Crappy Tire stores. I also found that when I asked a couple of staff for directions or help, they were friendly and actually did help me out.
I find almost everything needed to repair my car at the best price. And that's just awesome!
It took a longer time frame than it should have to get my new tires - well over a week and a half so I wasn't happy. The Parts Services staff to me weren't exceptionally helpful or willing to do more to get the order delivered
As someone just trying to see if they have a 2017 Honda Civic spare tire, including myself and 9 other customers were waiting for a long time. The employees completely disregard the phone line so for anyone trying to call - don't bother. A customer in front of me complained about waiting for an hour just trying to return something. If anyone needs an automotive service I highly reccommend somewhere local - like OK tire or Power tires.
Hard to find what you need, screens don't work and are slow as hell. Exit door takes forever to open, most likely broken.
(Translated) Check all the specials and we have good prices (Original) Averifier tout les spéciaux et on a de bons prix
Great experience with Canadian Tires service department. Simon was a respectful, considerate and caring automotive technician (truly an asset to CT's customer service). I'll definitely be returning for future auto repairs and vehicular maintenance.
The store was full inventory with plenty of selection. As usual, the staff was very welcoming and informative A pleasant shopping experience all around.
Okay
Not a good place to shop imo
The line ups at checkout are different and unique but longer waight times
It's a Canadian tire, what can you say?
Shout out to Lexi/Jax who is the best employee and helped me find some Dorval wood top kitchen carts :)
Usually good, for some reason the Nanaimo one appears to have better sales.
(Translated) Canadian Tire is all that is common. (Original) Canadian Tire tout ce qu'il y a de plus commun.
Good store. Hard to find things right now, Because of renovations. But lots of staff around to help.
Got 2 issues regarding my last visit.. 1st - I understand the stress of this COVID-19 times but I would figure that the supervisors/managers would be able to speak to their patrons with some decorum and act more like their employees who are doing a great job. They should remember we to are stressed waiting 20 minutes in the cold rain to shop. 2nd - I purchased a wheelbarrow Certified model# 060-4514 where both English and French assembly instructions were wrong and to top it off there was hardware missing. So I went a hardware store to purchase the missing bolts..sad. People complain about products coming from China this is an American built product and they striked out all 3 times.
(Translated) Well placed, large parking lot. (Original) Bien placé, grand stationnement.
Small, almost closterphobic. Slow service
Great place to shop very helpful
Great store, fair service. Under staffed most of the time
Always the best
A newish Canadian Tire. Tons of selection and some of the deals are amazing. We picked up a shop table and stools for our house today.
Love it
Greedy service department workers were so slow. If they are charging me per hour why they are fixing other cars at the same time by holding my work. Terrible service. Air Conditioner of my car was not working took 2 hours and they could not find what’s wrong with it. At the end, told me to change the compressor charged me $322 just for could not find anything. Horrible service by canadian tire going to contact Canadian tire main office to get my money back!!
(Translated) Very large and a lot of choice, good service. (Original) Très grand et beaucoup de choix,bbon service.
They had what I came for and more as usual!
(Translated) Very good service (Original) Très bon service
Excellent
Canadian Tire is a weird place with the security guards and such (I know they're needed, still feels weird seeing them), but I needed help with finding something and the workers were extremely friendly and efficient!
I had no problem returning the item I didn't need
Typical store. Good selection.
(Translated) To find small tool camping (Original) Pour trouver camping petit outil
(Translated) Great employees giving great service (Original) Excellents employés donnant un excellent service
(Translated) The prices are higher than some other Canadian prices. Service is not extra (Original) Les prix son plus élevé que certain autre canadian tire. Le service est pas extra
I find the staff for the most part very helpful here. The challenge I have is every time I need any products for the instant pot pressure cooker they always seem to be out of stock.(eg. 8qt Inside lid rings, 8 qt instant pots, 8 qt liner pots , and any cooking accessories for that size pot) Staff in this department have not been knowledgeable at all. Do your research for your instant pot pressure cooker before stopping here.
Love Canadian Tire! Got everything I needed for my day at home in one stop!
(Translated) Perfect when the product you are looking for is on special. (Original) Parfait lorsque le produit rechercher est en spécial.
Exchange place for Soda Stream C02 canisters. They do an exchange for empty canisters. Be sure to call ahead as they sell out quick. Wal-Mart does not do the exchange program in Estevan, I think Can Tire is the only place here right now that does.
Always a good experience at this Canadian tire, friendly staff and very accommodating when my RV broke down in Dawson creek.
We always go to this location, usually never had any problem but MELISSA at the return desk this morning had such angry and offensive look in her eyes just because my husband and 4 year old did not hear her call to come up. I was quite offended standing in line behind them. We all wearing masks indoor, please try to be understanding if someone can't hear you as well as before.
Always seem to be hitting up this spot when it’s not so busy. The cashiers are friendly and there’s no one lurking 8feet behind you like there is in Regina lol.
Was trying to figure out which bulb to get for my tail light, CSR came up and asked if I needed help and had the bulbs for me in seconds. Will definitely shop at this CT again.
Oder online always quick and hastle free pickup
(Translated) The wait is super very long imagined when its gonna be cold (Original) L attente es super tros long imaginé quand sa vas être froid
95 cents for gas WTH this is insane
Rude employees. Terrible service. I dropped full my shopping basket and ran out of here. Will never support them again.
Great place to shop
Their curbside pick up is awesome. Very quick!
A lot of great tools and people here.
Terrific!
Since the virus scare, the staff seem to blame the customers for actually showing up. They all love their paychecks but the customers keep their doors open.
I always find these stores lacking in staff to help and way too cluttered and messy.
Found what I was looking for and it was a discount so I saved 80$
Typical town Canadian Tire. Trying to have everything for everyone, so maximizing inventory space means smaller isles and crowded isle-ways. Found what we wanted. Had a wide variety of winter equipment stacked in the seasonal outdoor covered section. Checkout staff was nice.
Loves Canadian tire mount pearl
Goog
Great store and awesome staff. The girl that usually works the returns at the front is a rockstar. She AMAZING.
(Translated) They have everything and good specials (Original) Ils ont de tout et de bon spéciaux
Love the store.
Staff was friendly and helpful, and super quick. Always great to shop here.
(Translated) I have been disappointed on several occasions. This Canadian Tire can help out, but if you have the time .. Definitely go straight on and go to Saint-Jean Sur Richelieu, much more likely that what you want is available in store and the employees are more listening. Besides, the customer service for returns, exchange ect is much better optimized. I do not recommend this store, can troubleshoot as I mentioned above, but nothing more. 2⭐ (Original) J'ai été déçu à plusieurs reprises. Ce Canadian Tire peux dépanner, mais si vous avez le temps.. Passez définitivement tout droit et allez jusqu'à celui de Saint-Jean Sur Richelieu, beaucoup plus de chances que ce que vous désirez soit disponible en magasin et les employés sont plus à l'écoute. Par ailleurs, le service à la clientèle pour les retours, échange ect est beaucoup mieux optimisé. Je ne recommande pas ce magasin, peux dépanner comme je l'ai mentionné plus haut, mais sans plus. 2⭐
Big, well organized store. Helpful staff. Lots of home, auto and outdoor goods all in one place. Good sales. Good quality. Has a poinrs system.
Actually broke down and went in the Canadian Tire and they help me out. They have everything you need as they are Canadian Tire and a bit around for a long time. Love Canadian Tire
Had to get my winter tires put on here cause it was the only place on the north island with the right size. And they obviously don't have experienced mechanics back there cause they destroyed all 4 of my brand new rims while switching my tires and all they could do was say "sorry". Thanks for that
(Translated) This is my favorite when I go to Cap-de-la-Madeleine (Original) C’est mon préféré lorsque je vais au Cap-de-la-Madeleine
Customer service is unbelievable. Walked away out $200. Instead of refunding cash they give you a time limited refund card. Mine expires soon. They refused to do anything. I had a receipt when I bought the product back within 1week but it was just before the snow maggeden and the pandemic. Ay the time they gave me the refund card instead of cash. It was only this week I could return. They refused to do anything.
I saved $150 bux on an item regularly priced at $379.00
One of my favorite stores
UPDATE: at the beginning of the pandemic, Can Tire's online ordering was garbage - see below for an example. Then, they polished their process and it became the best curbside pickup in town. Now, things are going back to the way they were - not good. Placed a one-item order seven days ago - as of today absolutely nothing has happened. Maybe they don't like honoring small value orders. How did this company get so big? ------------- Placed an online request for an on-sale item Friday evening. Next morning I received an email saying my order was cancelled because the product is no longer in stock. Checked online right away, says the same store has 7 in stock. They were probably just too lazy to check. This company is getting too big for its own good. Customer service is getting left behind - time to go to Home Depot.
Very helpful staff!
What can you say? Canadian Tire is the go to store for everything, except groceries and lumber. Good parking and store hours.
Friendly service
The store has a great selection and you can always find a great buy! Only one problem, the staff is not very friendly and never ask if you need help!
Pretty useless store let's be honest especially the auto parts section they are really not helpful and 9 times out of ten they do not have or cannot order the parts for you would give 0 stars if I could.
Did get what I was looking for but great friendly service
I walked out after getting to the lineup for the checkout. 5pm on Tuesday, 10-20 customers in line, and only one cashier. Lots of other customers shaking their heads in disbelief at the poor staffing levels. I wouldn't be writing this if it was the first time, but it happens at this store far too often.
Thanks for bringing my cooler out from Stephenville Jeff! You are an amazing owner and a Credit to the stores!!!
They have alot of stuff in this little store. Seem like good people. Service was not bad. They've moved everything in this store around. So I had a hard time finding merchandise I was looking for.
(Translated) A Canadian Tire new large area l. (Original) Un Canadien Tire grande surface neuf l.
Lots of merchandise but very crowded.
Still like shopping at CT stores anywhere.
I had the greatest experience at this store ever. The integrity of the cashier and her good customer service are why I'll be sure to visit this store again and have my friends visit as well.
Great store with a lot of deals in the weekly flyer.
Love their sales. Easy to find things especially when the app tells you which isle it's in before you even get to the store... The only thing I would suggest is more cashier's during this time of the year (December) just to make it go quicker!
Had awesome service from the paint dept. Helped me find everything I needed.
Everything a guy needs, is at canadian tire. Word!
This is a smaller store than I am used to but they seem to have a fairly good selection of items. They are in the process of changing shelves at the moment
This store wouldn't let me carry my purse with me when I entered, while none of the other Canadian Tires in town don't seem to have any problems with that. Don't go to the store if you don't feel comfortable giving your belongings to strangers.
Found everything I need
Got what I was looking for at a decent price.
Well stocked
I went to Canadian Tire for an oil change and to fix a flat tire. The manager of the shop told me that his guy said that the tire can't be fix, and I had another one that also had a nail in it. So I ask him a couple of questions. One how much is 2 tires installed and everything. He quoted me for 2 new tires $500. I said no thanks ill come back later......not. I went to a real tire shop and they were able to fix both tires with no problems for $70. What a difference between $500 & $70 ehhh. From now on ill stick to shopping @ so called Tire for light bulbs and window washer and blinker fluids . A follow-up. I notice I was low on windshield washer fluid. That shouldn't be the case because I just had an oil change like a month after this posting. I've hardly ever use it unless I have to. So that means that they didn't even add any in. So I'm wondering if they even did the oil change at all.
Great store for shopping.
Clean... employees run away and only talk to each other sometimes super loudly
Great place to shop for all things home. They have a very well stocked garden center
(Translated) Great service! Have a good inventory! (Original) Super service! Bon inventaire!
Great hunting selection!
Good place lots of things you need
Helpful staff, great service!
Always receive great service.
Friendly staff, has a wide array of products and good prices. The products are of good quality and last long.
Incredibly helpful staff and huge amount of items at a low price
It's crazy how customer service representative, doesn't speak basic English.
(Translated) One of the best stores for your car. They have a large assortment of reactions and accessories for your car. Tires and wheels at very good prices. Maintenance service to your car. It also has a sports section, toys, decoration, kitchen and more. Get your Triangle points card and get good discounts and promotions (Original) Una de las mejores tiendas para tu auto. Cuentan con un gran surtido de reacciones y accesorios para tu auto. Llantas y rines a muy buenos precios. Servicio de mantenimiento a tu auto. Ademas cuenta com sección de deportes, jugueteria, decoración, cocina y más. Obten tu tarjeta de puntos Triangle y Obtén buenos descuentos y promociones
It's hard to pay full price when you know it's probably going to go on sale the next week. Thankfully if this happens, you just bring in your receipt and they will give you back the difference. Or you can wait for it to go on sale. Maintenance side of things are a different story. They seem to over exaggerate things and won't always give you a straight answer.
Dismissive employees, no interest to help.
The staff here are always so friendly & helpful. Store is kept immaculate. Variety of items to buy in the store.
This is one of the largest Canadian tire stores I've ever been to. They are polite and professional, the shelves are stocked very well with nicely priced items
It's a Canadian tire, you know, the place that rearranges its stock location every time you visit so that when you go in looking for an oil filter you have to go down every aisle and ooh I might need an 8" cast iron pan and ooh I'll pick up this 48 piece screwdriver kit because its on sale for $80 off. You know what i'm talking about. Also, have you heard about the Canadian tire master card? Well if not i'm sure you will.
Well laid out, helpful staff.
Great store
Pretty good store considering it's Fort Erie. Usually have stock on everything including sale items. Dog friendly. Which is awesome.
staff are nice and helpful and if follow the store flyers you can find great deals for car or home
Smaller store than most but has everything the big stores do and has great indoor sales
Associates need to stay focused! With the covid thing, I get it - everyone is out of focus, etc but associates at the store need to remain sharp and help customers move efficiently throughout the store and process to get customers in and out. Today, I knew what I wanted and purchased some plastic bins for storage (6 of them to be exact) and the associate (cashier 1218) wanted to take each one apart to ensure I wasn't stealing anything. I get it and good on her for doing her due diligence. But when I went to pay I asked a kit my rewards and the cashier said didn't it go through! I said, how could it as you didn't ask me for it. She said ”opps, sorry”. I said ”now what?”. She said you have to go to customer service and get them I void it and repurchase. Really? If she had done her job right by asking for the rewards before she finalized the purchase she would have saved a lot of time. As it was my wait at CS was another 10 minutes. Do the job right the first time. Very frustrating!
(Translated) Canadian Tire is often a hit or a miss, they improve on the service side. (Original) Canadian Tire c'est souvent un hit ou un miss, ils s'améliorent côté service.
Well stocked, but the line up at the cashier was way too long.
Dishonest or incapable auto service. I recently left my Toyota Yaris at Canadian Tire in Brockville to have my winter tires put on. They called me and said three of my tire pressure sensors were seized. They would have to break them to change my tires. They offered to replace them at $140 each. I told them I had my tires changed a few months earlier without issue. Unable to believe them, I told them to stop all work and I picked up my car. I brought my Yaris to the Toyota dealership and they changed my tires with no issue whatsoever. No mention of 'seized' tire pressure sensors. This is not the first time I brought my car to Canadian Tire and they called me to say they were having issues and there would be additional expenses. I feel like a fool for bringing my car to Canadian Tire for so long and paying extra fees. I don't think there's any explanation for this. Too bad. I'm taking the time to write this so that other people don't get duped by this garage.
(Translated) This particular site sell all kinds of items for the home in general. (Original) Este sitio en particular venden todo tipo de artículos para el hogar en general.
Quick service, very friendly and knowledgeable. Lots of stuff to browse and buy, too. Great guys!
(Translated) Ok, but not as comprehensive as some larger CTs. (Original) Ok, mais pas aussi complet que certains CT plus gros.
I feel so bad for the store people steal from it all the time and nobody watches or cares and the staff let them do it has the drug people are doing drugs outside of the store and stealing stuff from the inside it's just terrible I feel so bad for Canadian Tire something needs to be done there if the staff is reading this to something about it it's bad
(Translated) Like all Canadian Tire, a lot of products, mixed up and with overloaded aisles ... But a nice staff. (Original) Comme tous les Canadian Tire, beaucoup de produits, pêle mêle et avec des allées surchargées... Mais un personnel gentil.
I like this store ok, i can usually find something akin ti what im looking for, i find i can never really find staff so if its something I'll need help with I'll go to Kent and i find their pressboard and plastic household products are not well made and break easily so i would recomment investing a bit more money elsewhere than getting a cheaper version here.
My partner and I walk everywhere. We used to frequent Canadian tire until the other day when they made a new rule about men wearing backpacks. I say men, because my partner and I were both wearing backpacks and he was asked to leave his at the front and when I asked if I needed to as well they answered no. We both carry our personal belongings such as our keys, wallets, extra bags and inhalers in our packs and I felt very frustrated that a store would make only my boyfriend remove his, but have no issues with ladies extra large purses or my backpack. We both have stopped being Canadian Tire customers and will remain that way. We have buying power and choose to use it where it feels right.
NO STARS DO NOT BRING YOUR VEHICLE TO THEIR SERVICE DEPARTMENT. They scammed me out of 714$. Were rude, required a deposit prior to looking at my vehicle. Told me my vehicle needed a new motor and would cost 6000$. When I went get my vehicle towed to a real mechanic, my new car battery was dead. They showed no concern at all. IF YOU BRING YOUR VEHICLE TO THE CANADIAN TIRE DAWSON CREEK YOU WILL MOST LIKELY BE SCAMMED OUT OF YOUR HARD EARNED MONEY. Try micron performance, they fixed my vehicle at a reasonable price and treated me like a human being.
Always love this Canadian tire. It's a nice size
Nice location , aside from limited inventory an not carrying stock like thr store in Courtenay I will say the staff are all over the place
Responsive staff
They were very friendly and helpful but they didn't have what I wanted.
Willing informed and engaging.
Their salespeople are smarter than the ones at CarQuest
Great, large store. Has everything you need.
(Translated) Crazy during the holidays but the employees still keep smiling. Excellent service to auto parts. (Original) Fou dans le temps des fêtes mais les employés garde tout de même le sourire. Excellent service aux pièces automobiles.
Bought a high quality canadian flag here on sale. Staff was friendly enough.
(Translated) If all Canadian Tire were as well maintained. (Original) Si tous les Canadian Tire étaient aussi bien maintenus.
(Translated) We find everything! (Original) On trouve tout !
Helpful staff.
(Translated) Very good and warm personal (Original) Très bon et chaleureux personnels
Neat place. Friendly customer service. Passages are overstocked though, space not big enough for this kind of business.
(Translated) CAUTION, Never have your car repaired there, because when in doubt I had the supposed part to be changed checked elsewhere and it was not even broken. So they make false repairs, false diagnoses, they are not qualified and they overcharge most of the time. The owner told me an absurd story that it was an isolated fault and that he had kicked the mechanic out. No, but do I have a handle on my back. Canadian Tires have always had a bad reputation for the auto mechanics section and that is not going to get any better. We say NEVER MORE (Original) ATTENTION, Ne jamais faire réparer sa voiture là, car dans le doute j'ai fait vérifier ailleurs la supposée pièce à changer et elle n'était même pas brisée. Donc ils font de fausses réparations, de faux diagnostiques, ils ne sont pas qualifiés et ils surfacturent la plupart du temps. Le propriétaire m'a raconté une histoire absurde que c'était une faute isolée et qu'il avait mis le mécanicien à la porte. Non mais ai-je une poignée dans le dos. Les Canadian Tire ont toujours eu mauvaise réputation pour la section mécanique automobile et ce n'est pas près de s'améliorer. On dit JAMAIS PLUS
Lots of clearances and red tags. No lines to check out.
Service was great when we did get some but they need more staff in the holiday season. Almost an hour to buy two treadmills. Pickup area is a great addition to the new store.
Staff do the job at best. Some are ignorant. CTC prices have become stupid expensive for China junk. Think about it. "Canadian Tire" and nearly everything in the store is manufactured off shore. There should be a law against it.
Amana was excellent. She called when she said she would and gave me great advice. I trusted her judgement and she took care of getting my new used truck road worthy. Thanks Amana and team Canadian Tire. I’ll be back.
(Translated) It's well organized (Original) C'est bien organisé
Usually able to pick up what you went in for - nice quantity of stock . Hard to find staff(because they're so busy), when you do they are helpful Washrooms are extremely dirty and disgusting.
Me and my brothers were walking in the store and there was a lady with glasses and she started cussing at us. It was very stressful and it wasn’t fun
Selection of sporting goods was really not all that great. Went to go get my daughter a pair of roller blades and they didn't have any, only one pair of boys. It's a week before summer and there was more options for I've skates than roller blades. Maybe I got there on a bad week, haven't had that kind of issue when shopping for tools or auto things.
They always got what you need...just ask.
Ok
It's a Canadian tire
I enjoy the shopping experience with very courteous people that always give me the attention l need. Wonderful time expending the money.
Watch there pricing, they purposely place prices , that are wrong , then when you get to till there is a different price for product. They have excuses all the time, but the long and short of it is, it's done on purpose hopping you will just pay the price , instead of saying, no thanks ...keep it ... I will buy it from some where else. This is not a isolated, indecent. Lived in estevan for 10 years, and it happened , multiple times a year.
There is no one there on the floor to help you . A big store with no employees to serve you. Only 1 cash opened to do sales and refunds . Absolutely nobody in parts , and if there is , they are to lazy to go upstairs and find the item . Had to come back ,when there is a different person there hopefully they will look .I'm talking about a tunnel cover that showed it was in stock and said there were none . Saying , I'm the only one here and dont have time , here we are talking about 1000.00 item that the store lost out due to a lack of laziness. Had to buy at another store .
(Translated) The clerks are available to help us with a smile even when they seem to overflow ... (Original) Les commis sont disponible pour nous aider avec le sourire meme quand ils sembles déborder...
Always a good store to shop in.
Almost impossible to see prices on bottom shelf for items which are large and/or overhang the shelf edge. I literally had to get on my knees and look under the box.
All good
Good service, good prices, especially sale prices
You have to admit Canadian Tire has a huge selection. Nothing to complain about other than the Overseas import smell of products. Their automotive section is great for selection. One thing they could do to improve service to have enough cashiers at the tills. Nothing is worse than being treated like sheep in a narrow line up and then they only open up 2 cashiers to make the lineup wait time very annoying. It's a sign they only care about money.
Canadian Tire has come along way since my childhood. Anything other than automotive products were of cheap chaftmanship but now days the products are of equal quality as any local hardware store, at better prices and come with Triangle points. Keep an eye on the Triangle app offers. I'm able to earn a couple hundred dollars per year.
I finally found a helpful young man working on the floor who was able to help me find an item in the sale flyer that was displayed in an aisle far from the other kitchen appliances. Unfortunately, I had to hold my breath while in his presence. His body odor was overwhelming! I hope his supervisor can encourage him to wash himself!!!
Top notch auto service. They have the cheapest oil changes around, and are always willing to go the extra mile.
Easy to find what I was looking for. Friendly cashier's.
Good
Everything I need every time!
Canadian tire is a great place to go they always have a sale on an tons of things to look through. I go there often. Always finding something i need or want at good price.
Smaller Canadian tire story than others but well stocked and helpful staff
Had everything I needed. Even the sale items.
(Translated) Good service (Original) Bon service
Can get what I want
Good
Hard to find somebody to ask a question and when you find it's not from the right department....
Great.
Great store, great staff!
Good store but overpriced
horrible organized! too much crammed into to small of a space
Good
A great place for almost everything one should need for every day living
Terrible service bought 4 tires online finally they marked the order as ready get to the store and the order isn't even ready! Come to find out they only have 3 of the tires and now we have to request a refund from our card company!! Honestly this deserves less than 1 star!
Great prices, quality products and helpful staff.
No purchase today. But they have what you expect them to have.
I feel sry for the ppl working there
A great store with a friendly helpful staff. Sometimes is quickly sold out of a product due to the fact it is a small store.
Service is unbeatable.
(Translated) The people who serve us are always very nice, the tablets are well stocked and we answer our questions. Always a great experience and moreover, the new store is great. (Original) Les gens qui nous servent sont toujours très gentils, les tablettes sont bien stockées et on réponds à nos questions. Toujours une belle expérience et de plus, le nouveau magasin est génial.
great
Great Service and selection always available!!
The place is to small
Lots if products good deals friendlystaff
We all know how C. T. is it's not bad it's k. But most of these stores could have more customer service we all know don't blame it on the pandemic. C.T I like going in.
My son broke down coming home from Toronto to Windsor... the service center checked the car and engine was sized... There was no charge. They were very gracious and helped me with storage for 5 days. Highest recommendation Honest and compassionate
Support Canadian business. Good store, staff and quality.
Not the biggest Canadian tire but its there
I just love this place it the best
Awesome place
same as any other
This door is actually bigger than it looks. They are usually well stocked.
Big and clean store. Staff are friendly and helpful.
Yes I am a kid but it's a very good store
Need more good deals.
They have tires and so much more
It's alright. I don't care much for the store layout, and the prices aren't great unless you find what you want on sale... Staff is friendly, and the store is clean... Just... Not my favorite place. I go if I need to, never because I want to.
My local store great service
Today I tried to buy a new battery for my lawnmower by going through the auto entrance. After all that is where the batteries are kept. I could not get into the store without a tremendous amount of trouble. I am in a walker as I have a broken ankle. Turnstiles cannot be used in a walker but it did say to use the other side, which I did but that side does not open and if it did there was a bin of goods in front. Seems Cdn Tire wants you to walk through their entire store even if you are in a walker or wheelchair. I bought my battery and by the time I got to the car after all that walking I was and still am in a lot of pain. Thanks Cdn. Tire. Can't say when I'll be back.
great store....good deals
Very good and polite people working there
Very slow customer service when you ask for price match
It's Canadian tire staff was nice inventory generic
If you like to spend money for nothing...get your car fixed here! They do the bare minimum. I brought my car into them to fix an issue because my rear tires wore down to the cords so they made me buy 4 tires ($581) instead of just two because I have an AWD and they said the issue was caused by a worn bushing so I paid them $400 to fix it and then 7k kms later my rear tires were worn down to the cords again and it cost me another $251 to replace them AGAIN and they said oh well we thought that the bushing was the issue. They misinformed me because they said there was no alignment needed in the rear. I have never had any luck with Canadian Tire mechanics ripping me off and Elliot Lake is no exception!
Huge selection of tools and not bad prices
(Translated) Small Canadian Tire but the staff is very good (Original) Petit Canadian Tire mais le personnel est très bien
The mechanics do not know how to listen to there customers, ** simple minded mechanics.
Great staff
(Translated) A lot of stock and quick checkout (Original) Beaucoup de stock et caisse rapide
Like any other Canadian tire. Some knowledgeable and helpful staff. Others not so much. Car parts, camping gear, flowers, tools etc. Good size for the town though.
Always a great deal to be had with an awesome selection
Great Canadian store with great product for Canadians. The garden center has now the summer clearance sale. Great deals on plants but they will not last long.
I was looking for 3 m tape, it was on sale there.
It was ok but could have better experience.
Canadian tire now sells mostly cheap junk. In a small community we depend on this store for small electrical, plumbing, and hardware. Always sold out of many items. I shop elsewhere when ever possible now. Sad to not support a local business
Big store. Saw Canadians and tires!
There's lots of stuff and the staff is very helpful.
This store got new owners about a year ago, and they upgraded the store in many ways. This store has very much inventory and is nicely organized.
Decent service for a change
Great customer service
Found the product I was looking for, although it took quite a while to find it over in a department that has nothing to do with the category of products I was searching for.
Great place to grab oil for my car as well as things like windshield wipers, car freshners
Great garden centre
Excellent. Great personnel, great place and well supplied.
Good selection of products
Always great sales. Awesome selection of various tools.
Great staff
We always love Canadian Tire
Love this place. Great warranty on tools
Our van had a flat tire on the westbound 401 on Sunday and we had to stay at Brockville overnight. Being the closest Canadian Tire, we left the car there so that it could be fixed early on Monday. Got a text message from CT at 7:30 am mentioning van will be looked after and someone will advise. In 45 minutes got a call from Service Advisor (Scott) mentioning the wheel replacement will take 30 minutes however front left control arm was not safe to drive with especially all the way back to Toronto. Gave me a good price and time of 12 pm in the afternoon. Got a call from Scott at 11:52 am mentioning van was ready with completed repairs. Went over to pay and say thank you. Well done Scott and team CT @ Brockville. God Bless! :)
Website is terrible. Phone calls not always worth your time. Online stock levels are just lies since they never do inventory counts. Worst location I've ever seen. Multiple let downs and disappointments. They need new management.
1 ton wheel alignment was fantastic. I’ll be back with a smile to get the Ford done.
Not very good service when trying to get help. Small store so crammed inside
(Translated) Good service, only one checkout (Original) Bon service, seulement une caisse
Great! Reasonable price
when you need it they usually have it.
(Translated) Fast and very courteous service. Very efficient and appreciated customer service. Thank you. (Original) Service rapide et très courtois . Service à la clientèle très efficace et apprécié. Merci.
It was absolutely packed at the check out, everyone was every where. Workers push by you without saying excuse me. When we went to pick up our item around back we were waiting and waiting like they told us to (along with three other cars) so my hubby got out and rang the door bells, no one even knew we were there. Then they tried to give us a damaged item, which we said no to and finally got what we paid for.
I love that I can bring my dog in here. The staff are very friendly and the garden centre is well taken care of with a wonderful selection.
(Translated) Very nice new store (Original) Très beau magasin neuf
Bought some rope...thought it was yellow but when I unwrapped the rest of it was white
excellent selection
Changed all my oils to Royal Purple, fuel filter and put in a new battery. Very happy with service - wouldn't take my van anywhere else for maintenance servicing.
Excellent service, good prices
With the app I was able to go directly to the aisle my product was in.
Store needs to be inspected for its exits during emergencies like a fire or explosion. Like a maze to get out of this store. Never going back. Haven't been to a Canadian Tire that does anything reasonable for its customers. Everything is always a hassle.
I got myself an early christmas gift for a great price ;)
Everything you need
Took my new car in for a tire upgrade and 3 wheels were damaged by the "technician". Terrible service. Never again.
The service in this store is horrible and the general manager is rude and obnoxious
The layout of the store is a bit different from what I am used to but overall it's not as confusing as some stores I've been In
Don't bother with curbside pickup unless you pack a lunch and take a sleeping bag. Now you have to go into the store, they won't bring your order out to you. Lots of people milling around and shouting into walkie-talkies, but not doing much else. We're giving up on this store.
It's Canadian Tire. What can you say. It's a great local shop for lots of goodies. It's a must shop when you're doing any comparison shopping, and MasterCraft tools have been a good option over the years.
Bought some garden plants and they are doing very well in my garden! Most anything you need they have or will get it for you. Most helpful!
Very bad service! They sell old tires at the price of new ones !!!????????????
Large selection good deals. Nothing out of the norm.
It has everthing!
Found what I was looking for at a decent price. Staff were especially helpful.
Cheaper to fill my water jugs here
Did you Know that if you buy ANYTHING at CanTire that plugs in > IF on teh FIRST plug in that item doesn' work > TOUGH. No return, Even though its NEW > Once you plug it in CanTire has decided it is USED and you have to deal with warranty. Not to mention Very RUDE cashiers. I won't go back. They want to sell me broken items and not take them back?? No thank you.
Great, friendly, helpful staff, clean store and I have never experienced items that I was looking for not available. Not sure why the low rating as I have never had an issue at this location.
(Translated) I bought Stanley brand work boots ... in March she had about two and a half months that the seams of the lace bands have let go ... canadian tire guarantees these boots only 60 days so for boots of 179 dollars I find it's expensive for two months ... deplorable service that sticks to the manufacturer's warranty ... don't sell this product if it's not good it's your reputation you're playing for (Original) J ai acheté bottes de travail de marque Stanley...en mars elle avait environs deux mois et demi que les coutures des bande de lacet ont lâcher...canadian tire garantissent ces botte que 60 jours alors pour des bottes de 179 dollars je trouve que ca fait cher pour deux mois...service deplorable qui s en tienne a la garantie du fabricant...ne vendez pas ce produit si il n est pas bon c est votre réputation que vous jouez
Great service
Just another Bad Experience, Employees have time to group together and chat but no time to clean there filthy Washroom. The cleaning schedule list had not a single entry written down thus leaving it the only thing left unmarked X.X 3 Employees I seen failed to have there Mandatory Mask on. Compared to other Canadian Tire locations I've been to in Canada this one has a overstock of Products which keeps it looking Cluttered and Unorganized.
(Translated) bad service. he has the wrong tire size 2 times. finished I will go anywhere except there always problems closing this store (Original) mauvais service.il se trompe 2 fois de grandeur de pneu.fini jva allez nimporte ou sauf la.toujours des probleme fermer ce magasin
(Translated) Service very slow, I took the trouble to arrive in advance to be sure my oil change was completed in time (the director assured me), because I had an important appointment. I canceled my appointment, the manager took his time and all the staff and mechanics walked in front of all the cars. I had to wait 2 hours when the director himself told me 1h especially when he told me that it is just damaging me the keys 30 min before. I strongly recommend this property. (Original) Service très lent, j ai pris la peine d arrivé en avance pour être sur que mon changement d'huile soit terminé en temps (le directeur me l'a assuré) , car j avais un rendez-vous important. J'ai du annulé mon rendez-vous, le directeur prenais son temps et tout le personnel ainsi que les mécaniciens marchait devant tout les voitures. J ai du attendre 2h quand le directeur lui même m'a dit 1h surtout quand il me dit qu'il reste juste à me dommer les clées 30 min avant . Je déconseille fortement cette établissement.
Great, friendly service. Helpful and assisted us when we had questions.
(Translated) Be careful what the employees tell you there. Sometimes they are mistaken in their information. In addition, the customer service is POURRI. A star is even too much. (Original) Attention a ce que vous disent les employés a cet endroit. Parfois ils se trompent dans leur informations. De plus, le service a la clientèle est POURRI. Une étoile c'est même trop.
(Translated) Convenient now to have a canadian tire near you (Original) Pratique maintenant d’avoir un canadian tire près de chez soit
Impossible to shop as nearly every aisle was blocked.
Great people Great service
Ample parking. Clean and tidy store. They had what I came in for. Thank you.
Clean, and organized. Better yet found what I was looking for.
What a surprise!! Just moved from the mainland to here. Let me tell you this location is 10 times better in every way, cleanliness, service, selection, organization, heck even the prices seemed better. I was blown away at how nice it was in there. Like a candy store. My faith has been fully restored in Canadian Tire once again. Dropped some heavy bird in there today, no questions asked. I woulda kept going but the cart got too heavy. I'll be back for the rest soon, that's a guarantee. Do yourself a favour and go to a Canadian tire in Surrey or Vancouver and then come here and you'll know what i'm talking about, night and day.
Service centre was very helpful. I had a slow leak in a tire and they put off lunch to help me out.
They always seem to have what I'm looking for.
Love Canadian tire!
Absolutely everything in store is made in China...buy low sell high business model..I have found quality lacking in items purchased lately..prices can be high.
Just like every Canadian Tire store. Staff are friendly, helpful, and very knowledgable and can tell you exactly where in an aisle a particular item is. They have self checkouts available. Also pet friendly.
(Translated) Its very good (Original) Ses très bien
Nice clean store
This is a good store where you can find all kind of common good. The prices are average. Sometimes is hard to find help finding something you know the store has.
Great CT, fast tills and helpful staff.
Not very many department stores beat CT in my opinion. Everything is always up to date on the app and website and the employees are always available and knowledgable. Employees are super friendly and easy to communicate with
Always helpful staff,great deals and never long line ups
Awesome. Lots of selection and staff to help.
I love to shop here for lots of different things. Great place ♡♡♡
Apparently you can't return a tool set you've just bought (because the cheap drawer thing it came in was garbage and tools kept falling out of place and jamming the drawers) with a receipt! Interesting... Manger wasn't happy when I raised my voice about "wasting my money" because the tools still worked. I'd have to take it up with the manufacturer. Fair enough If you want to work by the book I guess but I won't be going back there for tools.
(Translated) Very nice brand new store and much bigger (Original) Très beau magasin tout neuf et beaucoup plus grand
Good value with great inventory.
Very good
(Translated) The place where we find everything (Original) La place ou on trouve de tout
Great staff. So much selection. Great sale items. Clear lay out. Great location
Charged me 90 dollars to balance wheels after saying they would do them for free
I can't believe I went to Canadian tire a year after coming here. It was so goooood!! Their Christmas decorations were so good. Though I went to buy potting soil. Very good quality for very cheap. Also, we bought remote control cars! ????
Poor customer service, no such thing as social distancing in Canadian tire! Extremely hard to return products!
Good enough buy trying to get me to get spark plugs when I just replaced them 4 months ago
Had a problem with my car while crossing the border. Called and spoke to Casey. Instantly made me feel comfortable while I was panicking. He arranged for a tow to their shop. After my car was checked they told me it was just a loose battery terminal. They fixed it and didn't even charge me. I couldn't get over it. This is the best car shop I've ever been to. Cannot recommend them enough.
(Translated) The Auto Center offers a very good service, we take the time to explain the work to be done. The costs are reasonable. (Original) Le Centre Auto offre un très bon service, on prend le temps d'expliquer le travail à effectuer. Les coûts sont raisonnables.
Better than Amazon every day of the week.
Really appreciate that I could return an air mattress, no problem. The staff was helpful and courteous. I'd suggest Canadian Tire not carry this particular item (outbound queen double high air mattress) as the reviews are terrible, but the return is what mattered to me. More generally, I've had a lot of great experiences shopping at this store.
The house plants that Deborah has been bringing in are AMAZING! The variety of everyday favourites to rare tropicals makes me stop in for a new plant or four waaaaay too often! Lol
I had something to return and it was quickly sorted. I'll be back the local Canadian Tire store has been very helpful in the past
Great service.
(Translated) I love Canadian Tire for the specials on so much. Either a small tool that is not necessary to pay the price for small housework rather rare, or for pool items, kitchen, etc. By cons, it's probably one of the worst I've visited. I go there very often because it is at the corner of my street and practice to troubleshoot. But the service ... I have rarely spoken to an employee since it's open. They're hidden. And if we ask a question, he does not know the answer. They are only useful to know where to find an object, but not for advice. You are better to go to BMR for real advice. I went to Canadian Tire once for a very simple white paint for cabinet doors. I waited a long time in front of the painting office to wait for an employee. Nobody came. So I went to BMR where they gave me a service. It is also much smaller than most CTs but that's not a problem. Overall, I like the store because it's a CT and it's good prices for some circumstances, but it's far from the best I've visited. (Original) J'adore Canadian Tire pour les spéciaux sur tellement de chose. Soit un petit outils qui n'est pas nécessaire de payer le gros prix pour des petits travaux ménagers plutôt rare, ou encore pour des articles de piscine, cuisine, etc. Par contre, c'est probablement un des pires que j'ai visité. J'y vais très souvent car c'est au coin de ma rue et pratique pour dépanner. Mais le service... J'ai rarement parlé à un employé depuis que c'est ouvert. Ils sont cachés. Et si on pose une question, il ne connaisse pas la réponse. Ils sont seulement utile à savoir où trouver un objet, mais pas pour conseil. Vous êtes mieux d'aller chez BMR pour des vrais conseil. J'ai été chez Canadian Tire une fois pour une peinture blanche, très simple, pour des portes d'armoire. J'ai attendu très longtemps devant le bureau de peinture à attendre un employé. Personne n'est venu. Je suis donc parti chez BMR où on m'a donner un service. Il est aussi beaucoup plus petit que la plupart des CT mais ça c'est pas un problème. Overall, j'aime le magasin parce que c'est un CT et que c'est des bons prix pour certaines circonstances, mais c'est loin d'être le meilleur que j'ai visité.
Canadian Tire is Canadian Tire is Canadian Tire...
Good store, and helpful staff
(Translated) A lot of choices (Original) Beaucoup de choix
Same as every canadian tire
They have good product's in automotive and outdoor use. They have a good bike selection as well and some home care items. Overall a more general store besides automotive.
Store is well marked for social distancing.
Great deals at this store
Some great bargains ..
Didn't find everything I needed but the usual here in Cranbrook. Quick and efficient checkout process.
(Translated) Beautiful brand new store (Original) Beau magasin tout neuf
Very large store! Wide selection of anything you might need. It's a good idea to look on line and see which aisle your target is in. That is unless you're wanting to browse.
First time here and came for Imported vehicle inspection, work was professional and was on time. Also in meanwhile did some shopping and prices are best you can in store. Always buy Canadian if possible and will return to this place as a member.
It's a very small Canadian tire. When it's busy, it is very hard to move around the store. The people are very nice and helpful, however, if you want to just browse choose a bigger store than this one.
Great experience. Wonderful staff at checkout.
(Translated) Very courteous and cheerful staff (Original) Le personnel très coutois et souriant
Products in wrong spots with labels of other prices. Seems to take the sporting section FOREVER to change from one season to the next leaving shelves empty for days and in one case a week before the baseball / summer was put out after hockey /winter.
Store not well organized.
Short on staff but the workers are nice and friendly
The best
A smaller store for Canadian Tire standards and is probably due for a bit of a renovation but still has everything you would need at good prices. Sometimes hard to find someone around in the aisles to help. Good service at the cash checkout.
Great freindly place
Has a lot of good stuff for a lot of different needs. Auto center is especially useful
Found what I needed.
Decent store
Great sales. Friendly staff. Always well stocked but the multiple TVs all over playing different infomercials on a 60 second repeat is too much disorganized noise for me. I would have loved to browse but had to get out of there. I actually wished for the typical muzak. I think I must be getting old ????
Good selection. Great service by David M.!
Store is smaller than expected. Still had what I needed and a few other great deals in the clearance area!
Great store with helpful people! I went and asked for 20 bags of pellets and they kindly brought it out on a flatbed and helped me load them into my car. Can't beat that, thanks very much! I appreciate it
Huge shout out to James in automotive. I left a brand new pair of birkenstocks on the counter while paying for a battery six weeks ago. I live out of town and called twice but no one had seen them. While in Cranbrook yesterday I decided to go ask at the automotive desk knowing it was a long shot and James had saved them behind the counter after all this time:) so awesome!
Update - Canadian Tire has reached out to me on several fronts, both from the corporate office as well my local store. In both cases I was really quite happy with the response I received. My faith has been somewhat restored in this company, so I've amended my review to reflect how they did their best to rectify my issues. Though I obviously cannot give a perfect 5 star review, it's great to see a company try to fix their mistakes. I have really mixed feelings about Canadian Tire. Sometimes you get great service other times not so much. I buy a lot here so I would like to feel like a valued customer, however during a recent transaction, I had tried to return a defective sander under warranty, I was treated as if I was trying to get away with something. The problem being the sander I had was discontinued and a new model took its place. The lady at the customer service desk was very unwilling to help, she kind of had the attitude of it's not my problem. Why have a 3-year warranty and not honour it. They eventually gave me the product replacing my sander but the customer rep acted like I stole it right out of her paycheck. Do better Canadian Tire.
(Translated) Personal your good guys. (Original) Personnels tes gentils .
Great products pricing Friendly helpful employees.
In my opinion it is a cluttered mess
Everytime, someone amazing who works at Canadian Tire Courtenay, goes out of their way to provide the best customer service!! They rock ❤
(Translated) I loved (Original) Amei
The new owner is making many changes and its shows. Friendly helpful and knowledgeable staff all around the store waiting to help you ????????????????
Great floor service. Wonderful girl found my pump for me in the back and brought it right to me.
Bin Bin correct
(Translated) Difficult to find a clerk who can answer questions (Original) Difficile à trouver un commis qui peut répondre aux questions
A little shorthanded when In was there. Good service but slow that day.
When do you ever walk into a Vehicle Repair location and get things done ASAP? Well, I did today and I couldn't be happier. The work was done quickly and the price was very reasonable. The counter people were courteous and they do not talk down to female customers. The service manager was thorough in his questioning and the female mechanic gets high praise too. Maybe this is the real time to get your needed repairs done.
Very competent workmanship in service. Helpful and technically experienced. Highly recommend Martensville service dept.
Great promotions
Staff directed me to correct aisle, quick checkout and dog friendly!
Bought my sons an Amazing Telescope, Wish I waited until it went on sale though
Good deals, great customer service & friendly staff.
The manager at this location doesn't care about his customers or employees. He will run it to the ground.
By "Pickup hours till 5" they mean the staff is at the clocked out at 5..
Terrible experience and Canadian tire, I was harassed by a worker and litterly forced to buy spray paint for accidentally spraying it onto my own finger. Worker threatened to call cops!
Good service,thanks for them.
Only dislike is the cssh area..
(Translated) My children almost drowned with an inflatable boat bought from Canadian Tire Chambly. The defective equipment did not last 5 min on the water ... A week after the purchase, invoice in support, the manager refused to reimburse me ... Nothing to do ... He says that I should not have put the boat other than in a POOL ??? Canadian Tire has refused to reimburse me twice. There will be no 3rd time .... (Original) Mes enfants ont failli se noyer avec un bateau pneumatique acheté chez Canadian Tire Chambly. Le matériel défectueux n'a pas tenu 5 min sur l'eau... Une semaine après l'achat, facture à l'appui, le gérant a refusé de me rembourser... Rien à faire... Il dit que je n'aurai pas dû mettre le bateau autre que dans une PISCINE ??? Cela fait 2 fois que Canadian Tire refuse de me rembourser. Il n'y aura pas de 3eme fois....
Staff did not know where to find products.
Always reliable service keeping my vehicle safe and running smooth
It's like going to the toy store for me and happy they always have deep discounts. Couldn't ask for more.
Tried to get a price for an oil change. Guy will only give me a range of $60-$100 or more. I have car details but he refuses to look up the price! Guess what. Oil change elsewhere!
meh
Great place to shop and close to me. Great staff with little town friendly people
Nice clean store, and lots of stock got my spring water there.
The man in automotive department was really helpful!
(Translated) Very good and clean (Original) Très bien et propre
What can I say its Canadian tire. Staple of canada
(Translated) I must not take a mask because I have an asthma disease so I have a face shield but mister right strength mask and not accepted face shield I do not go for Canadian end never more dsl sorry (Original) je ne dois pas prendre masque en raison j'ai une maladie asthme alors j'ai une face shield mais monsieur force droit masque et pas accepté face shield Je ne aller pas pour Canadian fin jamais plus dsl désolée
(Translated) Nice clean store, but the cashiers chat together and we have to wait to pay. Lacks as often products, it's special but there is none! (Original) Beau magasin propre, mais les caissières jasent ensemble et on doit attendre pour payer. Manque aussi souvent des produits, c'est en spécial mais il y en a pas !
I have always enjoyed shopping at this canadian tire, it carries everything I've needed for both gifts and practical items for around the house. I was however disappointed that they do not give you the option to register for your wedding at this store yet you can in the windsor location and they will give you the items at this store. Quite frustrating.
This store is usually stocked with lots of products and is nicely laid out. Staff are very friendly and helpful as well.
Went in for a tire rotation and they screw up air pressure in tires and didn't reset my gauge inside instrument panel.
(Translated) Courteous and efficient service at the automotive center. (Original) Service courtois et efficace au centre automobile.
(Translated) Personal qualities, advice and services, courtesies and courtesies are words that come naturally to me when I describe Canadian Tire Cap-de-la-Madeleine. I highly recommend. (Original) Personnels de qualités, conseils et services, politesses et courtoisies sont des mots qui me viennent naturellement lorsque que j'ai à décrire Canadian Tire du Cap-de-la-madeleine . Je recommande vivement.
Could be more room for shopping carts also store should be bigger .it's a small Canadian tire store
Great experience always
Awesome
(Translated) The aisles are too narrow and can of choice compared to others (Original) Les allées sont trop étroite et peux de choix comparé à d'autres
Very happy with my winter tires this week!
Well didn't want to leave another one star but should have not racial profile so quick. As saw the manger ask me a question the did a loop an ask eric a question well eye balling me. That's pathetic. Guess the company had to add salt into the wound. Never shopping or going near it again.
Never had a bad experience here. Staff are always friendly and helpful.
No selection
Amazing Canadian tire
Excellent customer service, helpful staff and everything I need is always on hand. The real kicker is I was able to bring my dog with me to run some errands and it saved me from doing a seperate trip. Awesome! Will be back!
Always a great service!
New store, big and bright and lots of shopping
Update*** they got my tree! Excited to have my tree. I came in after the email sent out about 2 weeks after ordering my tree. When I got to the desk and after 10’mins the rep said there was no tree. I wasn’t a happy camper. I walk out of the store, and thought to myself - it’s time be expected given the amount of time it has taken them up to this point. Just before leaving the side way. The costumer rep (young dude, dark hair) Hollared and chased me down. “We found your tree!!!” Haha, thought it was hilarious. I left happy, but still think it’s necessary to doc a few points for there lack of thoroughness when it came to my online order. Buyers Beware *** Having a troubling experience with the online to store system. It’s been a week of wanting for something in stock at this location. A rep in the costumer service department was extremely rude to deal with. Offering no solution and flat out pushing me to cancel the order on the phone with her. It’s was an awful experience. I do care the orders late; but to be treated in such regard on my $700+ order, is outright unacceptable. An absolute slap in the face. The pricing is good and they have a Maple leaf in there logo. The only reason I give them a star Otherwise, I would not give this location a thing. I could understand maybe in December when it’s actually busy, but November, with an online order. That should have been there ?! And they can’t find. I’ve made 6 trips to this location in efforts to receive my order and my requests are met with confusion and disregard. They they need to tune up before the busiest time of year. Management should get things in order to capture this short window of opportunity. Otherwise this season they will see significant loses
I have found so many sales for the things that are needed. So happy.
Only complaint is that the hand sanitizer smells weird, even after washing my hands that smell is stuck
Always great sales and friendly helpful staff.
Very helpful auto parts department, found me exactly what I needed
Good selection. Cash had a long line up but managed to cycle everyone through fairly quick
Good products and sales.
Lines moved fast, though they looked too busy when I got in line. Friendly employees consistently.
(Translated) Nice store good specials (Original) Beau magasin bon spéciaux
We must have visited on an off day- it was a Saturday and very busy. Had to get a car part from the parts desk- only one poor associate working the desk and was busy for quite some time helping the gentleman in front of me find a specific part. Meanwhile, myself and several others stood in line waiting for assistance while two other associates in the auto service department sat and watched. It wasn't until about 10 minutes of standing around that the one associate from the other desk decided to walk over and help. Then went to sporting goods and had to wait around again for another associate to help me get bear spray. Once at the checkout line, we were assisted with one a young woman who obviously was not having a good day- was very short and didn't even give me a chance to scan my Triangle rewards card. Not sure if it's a management issue, a staffing issue, or what- but every Canadian Tire employee we dealt with was not pleasant that day. I get it- customer service is a tough gig- but to have that many people seemingly unhappy at their jobs means that something is going on at that particular store.
They have online shopping. Phone in your order then pick it up the next day. C/T personnel put your items in vehicle and off you go. Really handy for me 'cause I'm crippled. ????????
It's Canadian Tire! They have everything!
Great location. Friendly staff. Lots of parking.
(Translated) Found what I was looking for for my husband rifle case to put construction tools. (Original) Trouvés ce que je cherchais pour mon mari case de carabine pour mettre outils de construction.????????
Looking for shelving...they had some on sale. Perfect.
Car detailing kits all layed out in front of you love the prices
I went to buy a new kitchen faucet. I decided on one that was on sale at the end of an aisle, where sale items tend to be displayed. After paying for it, as I was walking out, I realized I was charged full price. I immediately walked back up to customer service, explained that it was on sale, according to the tag. She called down and asked if there was a sale tag for that price and was told no, hung up with the person on the other end and told me there was no sale tag and this was the price. I knew this wasn't true...I had just spent 30 mins in that section, looking at all the options. So I went to get the tag. When I was approaching the end display with the on sale faucets, I saw an employee walking away from it...and I could see the tag was NOT there anymore. She walked to the paint desk, next to the items and opened the drawer and started to shove a sale tag in it. I stopped her, asking if she had just been called about a tag and she said yes. I asked to see the tag in her hand and it was the one I was looking for. When I told her that I had been the one that purchased the faucet, which I did bc of the 40% off sale tag that was now in her hand, she started walking around with it, looking everywhere but where it had come from. When I pointed to the spot where I had gotten the faucet, at the end of the aisle, where there were 4 more of the exact ones, she started stammering. I took the tag to show the name and brand matched and turned to go back to customer service to get it all sorted out. But then I wanted an explanation. So I asked her what was going on and why she told her coworker there was no tag and then immediately took the tag down and tried to hide it. She proceeded to tell me that she wasn't talking to anyone about that sale tag. So I reminded her that she had already told me she had been. I went back to customer service and explained what had just happened. The employee was shocked by it all and very apologetic and even gave me an additional $10 off. She also said she would be speaking with the manager about it. I assume the tag was suppose to be taken down and wasn't. So when asked about it, the young lady decided to lie and try to hide it than to own up to the mistake, knowing that they would have to give it to me at the advertised price. Shady af ???? And the sad part is, if they hadn't been so dishonest about it all, I probably would have just bought my second choice, which was an equally good deal...if that sale tag was current.
Wow take a shower bro...stinky
Excellent service
Too small, too crowded.
Excellent service!
Checkout is awful setup but staff always more than make up for it!
Great clean and well organized floor plan to make it easy to find what you need and good customer service.
Ok
Wonderfully helpful and amazing staff ????
Found what I wanted quickly and the staff was polite and efficient
I wasn't there
(Translated) We find everyone (Original) On trouve de tous
I went in to get a new vacuum and they were very helpful.
The staff were really nice and friendly. I was in and out real quick, no issues.
Always a good experience while visiting this Canadian Tire location. Helpful staff always willing to lend a hand in helping me find everything I am looking for!!
Great selection of dependable tools
I came in for a fridge and water cooler that were on sale. The staff immediately went out to the warehouse to retrieve both items.
Very small and tight spaces, easily crowded. But the location is good. Can get very busy at times making it really hard to maneuver in the isles.
(Translated) Service is good, the NOMA brand is a disaster. (Original) Service est bon, la marque NOMA est un désastre.
Good service sometimes.service centra
Friendly staff and a wide range of products
Has everything I need.
Love Canadian tire this store has way to much product feeling very claustrophobic
Poor quality customer service, always needing to return stuff.
Very clean and they seem to take social distancing well. Awesome customer service
(Translated) Very good welcome (Original) Très bon acceuil
Waited in a line for 30 minutes then another another 30 minutes had 4 workers Trying to find 1 item that they miss placed,h tlast man got it right away while one nasty women told a worker if he can't find it tell us they don't have it when you had 6 in stock. Maybe if you didn't hire incompitat and rude workers you would have an organizer and functional store
Staff is friendly and has good knowledge of what is available and where.
The associate was very helpful and fast. Great service and had what I was looking for in stock.
Often impossible to find staff and / or product, and the store layout / entry & exit points are brutal.
It's Canadian Tire. There's nothing else to say.
Friendly staff. Customers too. Random guy told me which plunger to buy from his personal experience. Brought it and it worked just like he said.
Great deals if you find them otherwise wait
Awesome
Research online first so you can find what you need
This place blows my mind. I booked to have the tires rotated on my truck and I left with nothing done after wasting my time for over an hour. The tires were purchased and installed at Canadian Tire and the even did my last rotation at this location but apparently today they are unable to complete it saying I have special wheel lug nuts ( Spline ). So you’re telling me that you guys sold and installed the tires and even rotated my tires at the 10,000 km mark and now you’re telling me you can’t do anything? You’re telling me you don’t have the tool you need to do the rotation in your automotive centre even though it is SOLD by Canadian Tire in your store for $11! Nothing has been changed on my tires since they were installed by Canadian Tire! Unbelievable!. Thanks for wasting my time! The picture below is from the last time they did a rotation at this exact location! Unacceptable and extremely unprofessional and what really blows me away is that another technician from the shop came out to the desk saying that he in fact had the proper tool to complete the job yet they didn’t bother!
Staff is excellent
Lots of product in stock. Staff are still learning the store, alright service.
Good shopping
(Translated) Disappointed with the service received in the sports department ... (Original) Déçue du service reçu dans le rayon des sports ...
Excellent
(Translated) 5 stars, impeccable service. (Original) 5 étoiles, service impeccable.
Fantastic. Love this store! Got a house plant!
Stopped in last min to get some help with some missing lug nuts we discovered after my car started making a horrible sound. Everyone was so lovely and went the extra mile to help us out. The thing that really stood out was just the genuine care and even great conversation!! You have some wonderful, kind hearted people on your team working there! Kudos you rescued us and made our night!!
Hard to get help here
Can't complain. Got what I needed and more. Pretty fast considering covid. Plenty of helpful staff.
Good service
(Translated) Very good service, the Gerants are always ready to help (Original) Très bon service, les Gerant sont toujours près à rendre service
Normal
Good service
This new store is way too big - it is massive and for anyone with any disabilities it's overwhelming especially when you also consider there are only TWO (2) parking places for the disabled. Just getting from your vehicle in the massive parking lot to the store is daunting. There needs to be a bin with detailed maps of the store and what is in EACH aisle. Unless these things happen we won't be back which is not good since we use a CT MasterCard and in the past got a lot of things with the Canadian Tire Money we accumulated (retired disabled seniors). We were regular shoppers at the smaller store.
Had what my car needed. No problem finding what I needed.
(Translated) Great store, good service! While sitting in the customer lounge waiting for car repairs, I felt like sitting at a blood donation station, constantly and voluntarily donating a small amount of blood on my body to this company. (Original) 大店,服务好!坐在顾客休息室等待汽车维修时,感觉坐在献血站一样,不断而自愿的为这家公司献上自己身上不多的鲜血。
(Translated) Very honest and a lot of good price (Original) Très honnête et beaucoup de bon prix
Excellent store, helpful staff, lots of inventory
(Translated) Apart from the famous Canadian prices, it is expensive for many products, the new store, I like separations and at least it's better than the old place. (Original) À part les fameux prix du Canadian tire cher sur bien des produits, le nouveau magasin,j'aime bien les séparations et aumoins c mieux fait que l'ancienne place.
Helpfull staff,nice to see!
Prompt and efficient service.
Decent amount of hardware. Darn busy in there since covid hit though. The lines are long sometimes. Still has decent sales though.
Friendly and helpful staff Clean and well organized store Very few out of stock items Wide variety of products.
One of the more unprofessional stores I've been in. 2 younger employees dropping f bombs left and right and while I know everyone swears, there's a time and place. Wanted to mention it to a manager and spent 10min waiting so I just left. *Update* spoke to someone at the store and feel like it has been remedied. Updated review to reflect positive customer service response.
I generally don't love this store, I often find it impossible to find anyone to help. I was looking for anyone in the tool section today- nadda. Paint desk- nadda. I looped the store and finally asked one of the tire guys if he could help me find the right drill battery. He was super helpful and I wound up finding the right thing. Props to him. If Home Depot sold what I needed though, I would have walked out after looping an empty store. Would give this store a 2 or 3, but a guy named Blain was super helpful.
I am always able to find what I am looking for ! Good place to shop and close to my house!
Great service!!!!!
Dog friendly, that's really good
(Translated) Good shop, to buy tools and products for the car .... all. On the other hand, clerks are more or less helpful, most of the time when you need help there is nobody, and when you finally find someone, you are entitled to a brief and vague answer or they call someone else. Very friendly customer service employees ........., an employee has already gone to dinner while she was not finished answering me. The employees of the caisses are probably the most smiling. If we forget the service, it's a very good store, everything is in its place and we do not look too long. I highly recommend . (Original) Bon magasin, pour acheter des outils et les produits pour la voiture....tous. Par contre, les commis sont plus ou moins aidants, la plupart du temps quand tu as besoin d'aide il n'y a personne, et quand tu finis par trouver quelqu'un, tu as droit à une réponse brève et vague ou bien ils appellent quelqu'un d'autre. Employés du service à la clientèle très sympathique........., une employée est déjà partie dîner alors qu'elle n'avait pas fini de me répondre. Les employés des caisses sont probablement les plus souriants. Si on oublie le service, c'est un très bon magasin, tout est à sa place et on ne cherche pas trop longtemps. je recommande vivement .
(Translated) Well maintained and the service is excellent (Original) Bien entretenu et le servies est excellent
Very Very slow! And they are rude. Is 6h not enough time to get a 1 item order ready? Not good.
So many products from China. In some categories it is hard to find items not made in China.
Smaller location than others but still has good selection clean and new touch screens help you find what you are looking for.
Very nicely decorated for Christmas ???????? Canadian Tire store. Wonderful selection of ????, ????, lights, and decorations. There was no line up at the cash, and the older cashier lady was super friendly ????????????and very helpful ???? Make sure you check out Canadian Tire flyer to see what's on sale, I always do. If you shop carefully you can find amazing bargains at this store that are advertised in the weekly flyer. If I can't find something that is advertised, I always ask an associate to check if this store has this sale item in stock (and, if yes, where is this item exactly located and how many of those sale items the store has on hand). I had service desk lady locate sale items for me at other stores (when this store was sold out of those items) and the service desk was nice and eager to help ???? This store is wheelchair friendly and has a wheelchair accessible entrance and lots of handicapped spots near the entrance. TorontoLocalGuide review.
Had an engine light come on and stopped by to check in the garage, they were closed but the staff on hand was super helpful and offered as much as help as he could. Thank you!
They had nothing in stock. And one of the managers there seemed pretty "useless" when I asked him some questions. Overall bad experience. Mind you the students that worked there were very nice.
They had a couple good deals and carried items I couldn't find elsewhere. I wish I didn't need a card or app to get "CT Money" rewards program. Should be able to look it up by phone number, or even tie it to my debit card, or to Google Pay. I feel a little ripped off every time I shop there: penalized with a 5% sanction, for not wanting to carry another card or install an intrusive app. (even though the 'reward' is now actually <½%.) ???? I used to love shopping at Canadian Tire.
Great service in the automotive department, however the store manager needs to learn people skills.
Very low on stock
Great staff
Great service!!
(Translated) Great mall (Original) 很棒的商場
A very good store .friendly staff.can find almost every here and good prices
Useful for finding almost anything that isn’t food .
One of the best locations I have been to. Very clean and organized.
Place where you can find your House. Nice one Canadian tire. All you need is here.. Check it out!
The man store... a place for any man to feel at home hahaha
Always good
Great place to buy car parts
Great customer service and found the products that I needed at decent prices.
We waited for a cashier for 20 minutes and then just left cuz the service was nonexistent
I bought a cabinet .. love it!!!! Good service as well once we found a young man.. it was very busy in the store
They have some good techs but the store is very cramped.
There helpful and curtious
We looked online to see if they had what we needed (wide mouth Mason jars and a grow led light). They listed the row to search in and the items were exactly where they said they would be. Excellent!
The staff knew what they work talking about and were helpfull.
(Translated) Go a little congested. But many good specials tempting to buy roof. Compulsive buyers refrain (Original) Aller un peu engorgé. Mais bien de bon speciaux tentant de toit achetee .acheteurs compulsif s abstenir
Usually have what you need when in a pinch
Went to automotive desk asked for rear axle seal.for my blazer .I didn't know what there suppose to look like.it was not til I had the axle out that he sold me the pinion seal..o.i asked the clerk how uch gear does it take hesays 1..no it's 2 3/4 liters.and of course covid lock down the next day..I tried to go online to get the proper things I need but the we site shows me trailer axle seals when I put my blazer in the search .so I had to drive my truck home with no oil in it what's the point putting in oil when the seal is no goof.and I've been with out a vehicle since then.thank you clerk at automotive desk.
(Translated) Excellent service (Original) Excellent service
Clean great staff
Vast space.one gets tired inside the store. The people who works in store are very cooperative and suggestive. Negative side is Bit expensive.
Staff were helpful when I returned an item bought earlier. Other staff were helpful in finding items we were searching for.
Biggest rip off in martensville.. Don't take your car in for out of province. SGI Test...they are looking for things to increase the overall bill. Not to be trusted. And when you decline, they add on Shop supplies, Why exactly am I paying for shop supplies on a SGI test? It's a visual test, the $129 that they charge should cover it.
I tried to return merchandise with receipt purchased from another location. Was given a hassle over $10. Will think twice about shopping at Canadian Tire.
The store was dirty, the outside seasonal area was very untidy and messy and unkempt. The cashier that served me was arrogant and certainly not friendly.
This Canadian Tire has everything you won't be disappointed
Very cramped.
Closes at 6pm either they think they are a bank or they only support the unemployed Maybe consider opening normal hours maybe
Close to home and great respect for customers with social distancing. A gem in our neighborhood.
Good custo.er service. Helped me to find what I needed and when they didnt have what I wanted, they suggested a cheaper and better alternative.
Always a good deal to be found
We came from saskatoon and found everything we were looking for
Its a canadian tire. Big. Bit same as the rest.
(Translated) where you can play to find the clerk who will help you (Original) lendroit où vous pouvez jouer a chercher le commis qui vas vous aider
(Translated) Some improvements would be needed (Original) Quelques améliorations serais nécessaire
Consistent Canadian (tire) experience
Big store, lots of selection. Keep an eye open for sales, Canadian Tire often has really good deals. I get a lot of things here, and have never had an issue. I like how you can order online and then go to pick your items up the same or next day.
It was groovy and totes ma goats. Copy 10 4
Most of the time I go to this Canadian Tire for shopping. I find that it is a very clean and prepared store. Staff is excellent and very helpful. Never had any difficulty.
Smaller than many Canadian tires it suits the area. One helpful employee and one very gruff one was my only exposure ???? sitting on the fence
Great help finding everything.
Didn't have what I needed and no one there seems to know anything if your lucky enough to find an employee.
(Translated) 15min in the car center phone line to request an appointment and no one answered (Original) 15min dans la ligne téléphonique du centre de l'auto pour demander une rendez-vous et personne a répondu
Staff are friendly the service is good.The only complaint was the space between isles.
Great staff
Excellent service when you can find a salesperson(reason for 4 stars), purchased items were as advertised, no problem if I had to return an item.
Great service
Canadian tire is the best
My husband and I stopped by yesterday on our way home from Kingston, and so glad we did! They have a huge in store clearance section where we managed to get a fireplace and a snowblower. The customer service was excellent and everyone we talked to was glad to help. One man that helped us (assuming its the manager?) answered all of our questions and was very pleasant. It's true when they say a smile goes a long way!
Big new store but staff are new also. Have a great selection.
I hate how you can not leave without buying something... OR walk behind people during covid .... open up a way to walk out if you do not buy something ...
Great deals
(Translated) Tire fitting on April 18, 2018. I left the garage and surroundings at .5 km I heard a noise, I disembarked and I checked my wheels, the bolts of the right rear wheel were not even screwed. Safety at Canadian pout pout is not their priority from what I see. (Original) Pose de pneus le 18 avril 2018. Je suis parti du garage et environs à .5 km j'entendais un bruit, je débarque et je vérifie mes roues, les bolts de la roue arrière droite n'étaient même pas visser. La sécurité chez Canadian pout pout n'est pas leur priorité à ce que je vois.
(Translated) Very nice store (Original) Tres beau magasin
(Translated) Pitiful service .... Employees who do not have the knowledge of their products to answer simple questions. (Original) Service pitoyable.... Des employés qui n.ont pas les connaissances de leurs produits pour repondre à de simples questions.
Good door crasher sales. Usually have what I went looking for.
IT SMELLS LIKE RUBBER AND IT MAKES ME UNCOMFORTABLE
The customer service was great.
Excellent, knew what I shopped for and they had it in stock.
Great place to shop, was looking for an item I couldn't find ask a working and immediately got help to find it very pleased
Love this store great helpful staff. Hours are good as well.
Poo They keep changing the store around Only good for last resort Lordco blows this place out of the water for service and parts
Great they have everything you need
(Translated) We find everything (Original) On trouve de tout
Good selection and friendly staff
The item I needed wasn't on the shelf but the staff found me a better solution
The Cranbrook store is great to deal. They have a great assortment of items from, cooking, hunting, hardware and automotive. The staff are courteous and knowledgeable.
Good staff, well stocked, clean store
It's Canadian Tire.
Guys at Canadian tire really help us out. Our dolly tires blew on the highway and the guys at canadian tire fix and welded the tire with no labor cost just paid for parts.
(Translated) Improved speed at checkouts with the addition of automated checkouts. Thank you! (Original) Rapidité améliorée aux caisses avec l'ajout de caisses automatisées. Merci!
Purchased coffee maker and small ottoman. The young man who helped us as very friendly and had excellent customer service skills
I love Canadian Tire.
Too long of a wait at line up for cashier. Only had 2 on.
Helpful quick checkout on monday morning!
Always find something when shopping. Store is clean.
Tried getting a hold of their auto-parts department & nobody answered the call. Tried several long attempts. A very poor service record for a company that prides itself on such a claim.
Great small town Canadian Tire. Some of everything you may need.
Very beautiful part of Nova Scotia
Working for efficiency pei. Very nice staff
Clean and well stocked
(Translated) Quick order (Original) Commande rapide
Love it
Friendly staff. Best fishing section of all Canadian tires.
Always loved Canadian Tire. Took my 4 day old granddaughter to CT for her first outing.
Super super super cluttered. Cant get down any isles without having to take a detour. Most staff don’t care about customers, and over all not an enjoyable place to shop.
Last time I was in here, it was near impossible to find a staff member. The place was crawling with staff today. Well done.
(Translated) Always a pleasure ! The staff are always welcoming and available (Original) Toujours un plaisir ! Le personnel est toujours accueillant et disponible
Convenient shopping right off Sources and the T-Can. Mechanics are fast and efficient.
Canadian tire ..... need I say more
Not enough front line service customer related..or at check out
good service
Just shopping. No line ups at the till
Friendly staff, well stocked shelves.
Good service and an excellent place to get deals and if you really watch what you buy to match your triangle rewards it's well worth it.
Pet friendly!!!
Great staff
Time for Fall clean-up stuff!
Dont waste your hard earned money here. They dont honor any items they sell like they used to. Terrible manager and business model they now have. If it breaks so what is their mindset as they already have ur money ... Shame on this place..
Hard to find help
(Translated) My blonde had her oil change despite my warnings not to go. Result: bolt of the malfunction screwed and loss of all its oil. Bravo! A 14 year old teenager would have done better! By cons in the store, it's ok, despite the small area that limits a little choice of goods. (Original) Ma blonde a fait faire son changement d'huile malgré mes avertissements de ne pas y aller. Résultat: bolt de la panne mal vissée et perte de toute son huile. Bravo ! Un ado de 14 ans aurait mieux fait ! Par contre dans le magasin, c'est correct, malgré la petite superficie qui limite un peu le choix de marchandise.
(Translated) more choice, and it's brand new. But Customer Service isn't all the best. Authentication (This writes on the paper that the person filling out the paper. You have to verify the identity, FAX, and DESTROY the EMIDIATEMNT paper. The lady took my paper and put it next to the other cash register with my re-bleeding card and allowed to be seen by all, not to fax it. When I got home the next day I applied the CT bank and told me that they had not received anything, and that it was supposed to immediately fax the paper and destroy it. I call the TC for tomorrow if she faxed the paper, and why she did not do as written on the paper, she replied that they keep the paper in a file and not destroy it, and that the only way to know if the paper is returned when I receive the card. That is the only way. So I called CT again but could speak to the manager and there the paper was sent and I received the confirmation they received. So be careful when you do the authentication, she didn't even send it and the others are telling you an irrelevant story. I apply Bank CT and Mont says they have no right to do as they please. This is written like that, that is what they are supposed to do. And even the bank asked me if it could give me a copy to confirm on the phone with the agent, which it did not do. A great experience thank you. (Original) plus de choix,et cé tout neuf. Mais Service a la clientele pas tout les mailleurs. Authentification(cé ecrit sur le papier que la person quil rempli le papier. Il faut verifier lidentiter, LE FAXER,et DETRUIRE le papier EMIDIATEMNT. La madame a pris mon papier et a mis ca a coter de lautre caisse avec mes remsaignement de carte et permis a la vue de tous, la pas faxer. Au retour chez moi, le lendemain jai appler la banque CT et mon dit quils ont rien recu, et quelle ete suposer faxer emidiatement le papier et detruire. Je rappel le CT pour demainder si elle a faxer le papier, et pourquoi elle na pas fait comme ecrit sur le papier, elle ma repondu que eux ils garde le papier dans un dossier et non le detruire, et que la seul maniere de savoir si le papier cé rendu cé quand je recoit la carte. Que cé la seule facon. Alors jai rappler encore CT mais poud parler au gerent et la le papier a ete envoyer et jai recu la comfirmation quil ont recu. Alors fait attention quand vous fait les authentification, elle lavais meme pas envoyer et les autre te dis une histoir qui na pas dalure. Jai appler la Bank CT et mont dit que ils ont pas droite de faire comme il leur tente. Cé ecrit comme ca cé ca quils sont suposer faire. Et meme que la banque ma demander si elle ma donner une copy pour comfirmer au telephone avec lagent,ce que elle a pas fait. Une belle experience merci.
I have been shopping at Canadian tires for so long. I became a triangle member few years back. However few weeks ago I shopped during one of these offers that will give you back Promo cards. I got a $30 Promo card and didn't realize that they give you few days to use it. Unfortunately, I only realized that couple of days after the expiration date. Went to the Canadian tire store but couldn't help. Called the customer service numbers which didn't help as well. It seems to me that Canadian Tires plan these offers as a trap. They just plan it and know that 90% of the people won't realize the expiry date. It is just a shame. I won't recommend shopping during these offers. *****Reply to Owner**** I tried calling the 1-800 number and the rep. just started talking about how it is impossible to refund or use the card after it expires. Not sure what was the point of asking me to contact the customer service number.****
It's Canadian tire
These guys saved my butt. This location did not have what I needed to make an inverter they had in stock work for my application so Matt and Bob were able to modify existing jumper cables to work with the inverter for my application. These guys saved my he day. Props to northern ingenuity. I would not have been able to make this work otherwise. And Canadian Tire, if you read this, your staff are what makes your mark in the community, not fancy marketing. These guys deserve recognition.
Online inventory indicates one or two items but when you get to the store there are none.
Great place to shop
(Translated) Very well (Original) Très bien
(Translated) Large area and lots of choice (Original) Grande surface et bcp de choix
I have had good experiences with both the store and the auto service. While to store is somewhat cramped I have had reasonable assistance in locating items from staff.
Weirdest Canadian Tire I've ever been to. The help desk is the least helpful place possibly anywhere.This one woman just yells at you! You can tell the other staff are embarrassed but they're grateful that she's not yelling at them for once …
Always easy to find what I'm looking for and I love wandering around checking out all the new products.
Great Service as usual !!!
(Translated) Good service in this time of covid (Original) Bon service en ce temps de covid
(Translated) Lack of service (Original) Manque de service
I love shopping there
Cammo! Yee yee!
I like Canadian Tire. It's got something for everyone.
can count on good products and great staff
Excellent service for car repairs.
My favourite Sunday morning store with my buddy Tim Horton
Who is answering the phones at this store?!?! I've called about 10 times, select the department that I want and go on hold. After a brief hold, I am looped back to the beginning and again asked which department I need and what service and go on hold. Looped back to the beginning again and again and again. OR the alternative happens and you just plain get hung up on or the phone rings out. No voice-mail, no let us call you back, nada! This is ridiculous and unprofessional. Do you even want the business? Doesn't seem like you do. Maybe don't have a phone line if you have no intention of answering it.
Friendly helpful people, top notch crew, always near if needed info or directions throughout the store.
It’s a Canadian tire. They sold me the wrong size tires for my truck and I didn’t realize until I noticed my speedo was out. Return to stop sorry nothing we can do you drive in them. Will never buy tires again or get repairs done.
Need a tool or car items they have everything you need also camping and hunting gear.
They had what I needed for reasonable money.
This is a good sized store so has lots of product selection compared to the old store
Absolutely everything for your automotive needs
Employees are helpful and kid.
Diabolical check out process.
My favorite Canadian tire ever.
(Translated) I live there we feel at home (Original) J'y habite on se sent chez nous
Great service
Customer service here went above and beyond my expectations! The team member that helped me was so understanding of my unique circumstances. They solved all of my problems, and provided relevant suggestions. I hope this whole team is recognized! I would recommend this location, and look forward to returning. In addition, The Party City balloon section is always a treat!
Very attractive staff
Always find everything I need a Canadian Tire you can't go wrong, they have always been super friendly... mind you, i have had problems several years ago with theirmechanic desk, but that was in the past and since there seems to be a staff change. I cannot say my car's been worked on there in years, but I always find what I need
Love Canadian Tire.
same as other Canadian Tires but under utilized. Thus they have more selection, shorter lines. I was able to do some easy Christmas shopping just before Christmas because of this.
Best store for any Canadian who makes it off the couch on the weekends
Great gun selection
(Translated) excellent (Original) excellent
Great store with diverse offerings Good ambiance with very helpful staff
Lately I find that only a handful of employees care to be friendly and/or help you when you need it. It's been pretty disappointing to say the least the past few years but recently it's hard to find someone who doesn't look like they hate their job or even smile and say hello.
Great service
Great service
(Translated) Fast and well organized (Original) Rapide et bien organisé
The service department was incredibly terrible. I booked an appointment for 3pm and when I got to the service desk I was told my tire repairman was on lunch and to come back at 3:30. Then the service desk guy asked me what I needed done of which I explained that a friend had done a repair on the side of the road using a temporary repair kit. He then preceeded to tell me that if it isn't leaking that I should just leave it and wait until it leaks again. I tried many times explaining to him that it is only a TEMPORARY repair and needs to be fixed. He figured if it isn't leaking it is fine but they could still look at it but they would probably just leave it as it is. I then left the store as I do not trust someone to fix my tire who does not understand that a temorary repair kit HAS to be changed and that it is not ok to continue risk driving with this tire as it is. When the fix comes undone I will have less than 10 seconds to stop or a severe accident could happen. I'm truly disgusted with the service.
I Received Speedy Service.
(Translated) Lack of choice for caps..staff too young to do all the tasks required. .long to be served and long wait during the service because lack of experience. Very messy also throughout the store. (Original) Manque de choix pour les casquettes..personnel trop jeune pour faire toutes les tâches exigées. .long se faire servir et longue attente lors du service car manque d expérience. Très le bordel aussi dans tout le magasin.
Just about everything you can think of is available here.
Regularly shop here, great businesses
Always helpful staff, I think they needs bigger store though. Isles are pretty crowded
Had two very bad experiences with their auto department and I should have asked for my money back for the second most recent experience. I will never be taking my vehicle to be serviced there again. Other than that, they have everything I'm looking for. Prices are very competitive.
Lots of liquidations this week
why did they get rid of their wifi
(Translated) too small, too many people, too many employees who sigh! ahhhhh beinvenue ct (Original) trop petit,trop de monde,trop d'employés qui soupire!ahhhhh beinvenue chez ct
Always love a trip to the CT!
Theres never the same employees at the registers. Can't get too attached to the good ones, the next day they're gone and replaced with someone new. So many of my fave cashiers are gone now, while a few of the less-favorable ones are still around. How is that possible? The hot dog guy is pretty much the only thing I like other than the discount section. It's the best one in the area by far.
(Translated) Well adjusted (Original) Bien aménagé
I go so often I should work there
Very disappointed in the tire and automotive service center. I have given them my service since the beginning and I continuously receive terrible service. The service manager is rude and questions every thing, trying to make me feel stupid. Ive gone in and tried to get my car in for a service and the employee said he could get me in that day and the manager said I could not come as I did not make the appointment earlier. Went to exchange a head light bulb for my car and stood there for 20 minutes without recognition that I was there. Went to get someone else as there was a line and the manager was in the shop and not helping ... this is so unacceptable and no business should have customers leaving because there's no one there to help. Canadian Tire needs people who can manage and that can do their job by helping fulfill the needs of the customers!
Well stocked, had everything that I was looking for.
I love this place. If you need it it's here. Great staff lots of check outs and very helpful.
Showed items in stock, but they could not find, wasted an hour travel
(Translated) Big hardware store with lots of choice! (Original) Grosse quincaillerie avec beaucoup de choix !
Made a web order, 2 days later gotta notification to pick them up. Drove 20 mins to pick it up, when I arrived at the store they said they didn't have my order and the item was now sold out. Even tho they had almost 300 in stock at the time of purchase. Why tell me the order is ready, have me drive all the way in from out of town only to tell me you gave someone else my items and now they are sold out? Brutal.
Web site shut down will not work at all
They have a little bit of everything here which is great except when the last time I went in for some new brake pads the app said they were in stock for my truck but they didn’t have any.
I am very disappointed in the layout of your new Can. Tire Store in Courtenay Vanc. Island. I wish a designer would take a trip bk to Kingston Ontario & see the new store they put in there by the 401...it is a fun store to go into & gives one a wow! when viewing the whole store... I have heard several peoples remarks on this store on the only one entrance and the parking now due to where the garden centre was laid out there is very little parking near the entrance... In retrospect...whoever designed the layout of the store has done a terrible job. The entrance & exist makes one feel that there are more thieves than honest customers....I am very disappointed and miss the old store now.... Sincerely, Eileen Montgomery Comox BC.
The guys in the shop went above and beyond helping me get my truck lifted. They took amazing care of it, kept me updated along the way and blew my expectations away. Hands down would go to these guys for anything automotive related. Thanks again from one very happy customer!
I had stopped at this Canadian Tire simply because the one out in Kirkland on the TCan did not have what I was looking for. Enter the 1980's... this CT is oddly layed out. Feels cluttered, disorganized and dingy. The store itself is not very welcoming or inviting of a longer visit. Unless you are doing some hit and run shopping, simply drive another 5 minutes for a spacious and clean shopping experience at the other CT.
Got what we wanted but it took 15 mine before someone was able to unlock it
Dependable
Be wary of using the pick up at store option. Despite informing you the product is ready to be picked up and you having paid for it, they may sell it on you and claim you cancelled your order to protect themselves. Better to just go in the store yourself.
(Translated) Very good prices all year round. Very courteous staff. I love our Canadian Tire (Original) De très bons prix à l'année longue. Personnel très courtois. J'adore notre Canadian Tire
Always got good deals most if the staff is really helpful.
Pretty much has everything I look for but sometimes stock shown online is not actually in the store or can't be found.
(Translated) The store for everything. ???? (Original) Le magasin pour tout. ????
Organized store and good COVID ???? signage. I found what I was looking for, but I’m still a bit hesitant ⚠️ to shop at Canadian Tire ???????? as their return policy is the worse ????. As soon as I open the box I won’t be able to return it... even if I’m not satisfied with the product ????????
Customer service minimal. Employees seem to be more interested in talking among themselves, especially the floor staff.
Its "Canada's Hardware Store!" What more can you say?
Hard to find employees hard to find what you want... Im exhausted after trying to find 1 storage bin... Sigh
Easy time find what I need using the app or there's always someone around to assist you.
A huge store and helpful staff !
Go to Wallaceburg store because it's sold out everywhere else!
Too small, cramped and dingy. They really need a new store. Staff members are terrific however and make it worth going just the same.
(Translated) A little tight in the rows and not always in stock what is special But very good and helpful service (Original) Un peu serrer dans les rangée et pas en stock toujours ce qui as en spécial Mais très bon service et serviable
Slowly getting better. Bought a tool kit at 71% off but, as usual had to use my hunting skills to find a staff member!
They spelt Ukrainian tire wrong
Had what I was looking for.
Good place to buy useful stuff
Absolutely love anything with a name that shouts Canadian. Always a great experience, helpful staff in all departments. Literally my go to store if i need anything that is not food. The website is a great tool to use to find out if in stock and also the location so you can find it super fast or just have it delivered.
This is a very big and modern can eating Tire it's a very clean with a good selection and good staff it has everything you would need and has the full lineup of things that you can find at Canadian Tire.
Well kept store, helpful employees.
Always a mess in the aisle
Great stock and customer service
Good service
Friendly staff. Organized.
Friendly staff
The staff are always friendly and helpful. We usually stop in for exceptional prices on their products.
Great for when you know what you need and where to find it. Parts desk is only useful 50% of the timw
Terrible service, not very nice at all! They called a manager to help answer my question and no one would show up... Only good person to deal with there is tim.
(Translated) Massive choice, impeccable and courteous service (Original) Du choix en masse, un service impeccable et avec courtoise
(Translated) OK, thanks (Original) Ok merci
Good called me when raincheck item came in . Very happy with security camera I bought now I can find out who is stealing from me . Not my NIEGHBOURS I HOPE. HMMMMMM ¿¿¿¿¿¿.☆☆☆☆☆
Much better than the hillside location, they actually have staff here that know where things are and can answer questions for you. Wide selection and great customer service.
I have been calling over an hour to the Canadian Tire store in Corner Brook Newfoundland. It is disgusting that nobody can answer the phone there or if they answer the phone they hang up on me. I am still calling this store with no success. Very dissatisfied if there was a star for zero I would have clicked it. I finally got through to customer service she was very rude by laughing because I asked to speak to the manager immediately. So is this Canadian Tires way to treat their customers especially considering I only have 60% mobility of my legs and needed this little blower right away. Very very rude customer service person and she needs to be fired for her ignorance in laughing at me.
Place is lit no cap
Staff are taking the covid19 social distancing very seriously. Overall good shopping experience
Nice product selection and staff
Great Auto Repair....fair quotes and good repairs.
Got my car running again
Friendly almost like family
If you don't like this Canadian Tire, seek counsel. Best inventory, good deals, and friendly staff. Pretty tough to beat that.
Best place for what you need. You get treated better than the Home Depot too.
It's typical Canadian Tire... Is good
They had no wash brushes and was hard to get any direction . Leaving my bag at the front desk I am not comfortable with at all .
Typical Canadian Tire store, good staff, but handicapped by small store size.
Great staff, clean, well stocked store.
Go for the sales
(Translated) Very good clean and good services remembering there are some good special (Original) Très bien propre et bon services souvant ya des bon spéciaux
Let’s be honest, it’s Canadian Tire… but we probably all need one in our neighbourhood. The staff at this location are very friendly, very helpful, and pretty attentive. Stock for this store is pretty thin, head office could probably give it a higher inventory priority.. so I hope they read this. But your staff are great and probably should get paid a little more to keep them. Nice cashier team, great floor staff. Nice local folks. I go here often and am rarely disappointed.
Great people
They always have the tools I am after, big bags of bird food for less than many other places. Lots of plant choices, and best of all vehicle service & parts.. I went in to talk about getting new tires for my truck and expected them to available in a few days to a week at the earliest....I go to the service desk, the 3 guys there say, how about 1:30 today (half hour later), by the time 4 came around I had brand new offroad tires, censors all gone, truck running smoother than ever....I'm very happy and I'm going to continue getting my truck service from here, especially for tires. Great work crew love these Wranglers!!
Lots of paint colors
Good and spacious but to might some of the attendance were hardly around . Some of them were stocking shelves and when they had to put stuff away they blocked the way.
Nice store.
(Translated) Poor service !! C rare that you will find an employee with a smile. Apart from it's not worse, there's all that needs as accessories (Original) Service médiocre!! C rare que tu va trouver un employé avec un sourire. À part sa c pas pire, ya toute sa qui faut comme accessoires
Was initially sold the wrong part for my car; when I went to return and exchange, there was only one person working at the car parts desk and there was lineup of 5 people waiting. After getting the correct part, I was then told I had to go to customer service for the exchange; there, I was 9th in line with only one harried customer service representative working (it's the 2nd of January, Canadian Tire, you should know there are a lot of people returning things!). Management was totally unprepared!
Everything u need
I just started working there as a cashier,, the staff are very helpful and friendly, management is awesome
Tools, outings, car accessories, kitchen and gardening, electronic.. Almost everything under one roof... competitive price too...
Always love my trips to Canadian Tire, I guess I've really become a Canadian Dad! Staff is very friendly and quite helpful! They could work on the online order pickup situation, if that was quicker same day it would compete with Amazon more.
Excellent
Terrible service on product return. Dealt with the General Manager of the store who was dismissive and unwilling to assist on return of a low value genuine Canadian Tire branded product. Lack of customer service is appalling.
Nice place
Good selection Nice staff Decent prices
Nice but sometime. Quality is not. Good
Has a good selection of everything you would expect a Canadian Tire to have
Always a great experience when you meet a friendly face. The service was excellent.
Love shopping here great store always find what i am looking for !!!!!!
Lots of inventory but staff is hard to find
Wonderful establishment, very well organized. Was there today August 19th 2020 counting inventory the employees were very helpful with each task @ hand
I want to add that (I can only speak for this location as it's the one I have visited) they've adapted well to make the curbside pick up seamless, easy and efficient. Placed my order and a about an hour or so later I received notification it was ready for pick up. Made my way there and the instructions to check in were very easy to follow. From the moment I arrived to the moment I got my order and left was about the time I would of spent in the store had I been able to go in. Great job on adapting to a situation that I'm sure hasn't been easy.
Shopping
Quoted me an outrageous price to fix a radiatir fan in my car. Around $700 after parts and duties. Took my car to ok tire and had it fixed for $140... Needless to say i will never take my car to canadian tire again.
Canadian Tire in Cranbrook just may be the friendliest and most helpful Canadian Tire in 200 miles. They always try to answer my questions and help me find what I am looking for. I would say for people that shop the Kootenays, don't forget to check out Canadian tire. Last year I got a fireplace for $1000, it was more than 500 dollars and taxes less than I can buy it in Edmonton. I shopped for 2 years for that fireplace, and when I seen it, I snapped it up.
Great service and out of season selection is decent
Great place to get garden supplies, tools, sports equipment, or even to get your car fixed at the garage, but it is pretty expensive in there for my liking
Staff friendly and helpful. Checkout was very quick, no crowding! Parking lot is insane and will be better once they get the seasonal stuff out of it.
Again what I wanted wasn't in stock had to order from Amazon
Great customer service. Cole in the automotive was very helpful.
Checked out the tool section, great prices and sales.
Little bit mad with Canadian Tire! Went to their website looking for a portable safe! Found one the right size! Checked availability, & said they had one on hand; went to the store to buy! Went to Isle & location were it was as supposed to be! Couldn't find one, approached a employee to see if he could locate! Talk about a irritable person! Thought employees are there to help customers find what they are looking for! But this one didn't even want to help! Tried to find another employee to help couldn't find one close by! Tried asking him again! One of the reasons I give Canadian Tire a 2 star rating out of 5, because employees like that shouldn't be near or on the floor in that kind of mood
Nice store, great staff.
Great boxing day sales
(Translated) You find everything for your projects at home, tools and a lot of decoration. Good prices and very good service! (Original) Encuentras todo para tus proyectos en el hogar, herramientas y mucha decoración. Buenos precios y muy buena atención!
Family member bought an exercise bike and it wasn't even usable, tried to return it but they said that it couldn't be returned if it was already opened. How is someone supposed to know that it's no good unless they open it?! ????
Great! So many healthy plants to choose from
Pretty good. Found a staff member right away, helped me get everything I needed and was out quite quickly. First and only time there and it was a good experience
Good
Had bad experiences at Canada Tire before, which I wrote off due to lack of experience of the staff. This week wanted to buy a Hoover Steam scrub Vac online, for pickup, but both my credits cards failed to work on there online purchasing system. These same cards just worked fine purchasing a holiday and an item from Amazon the same day, but not the Canadian tire website. Well that $89 dollar item went up to $125 today for the Black Friday Sale, for the same model, and items number. And both the assistant manager and store manager at the store that ordinarily I'd choose for pickup, were rude. Even with a department manager saying that was just the way it was, should have bought it yesterday, and than walked away when I asked another question.
While I have been shopping at Canadian Tire for some time, I thought that their Noma lights where a good quality light. I was sorely mistaken it seems. I purchased ten to fifteen strands of their lights this year and had trouble with at least 75% of them. Exchanged some of the stands for new ones only to be left with the same intermittent issues (flickering / very dim / refuse to come on). If you plan on shopping here, I suggest you stay away from any of their brands, and stick to others that seem to value quality more.
Fills most of my car/home needs
Wonderful improvements to the Brockville store now that the new owner has come onboard. Highly recommend choosing them over a US chain. Support local, shop Canadian!
Great place to shop
It's Canadian Tire
Wanted to get stuff on sale but worker refused to go to the back and get it
Went there to purchase a Dyson that was on sale in the flyer. We did comparison with what was on the shelf and made our decision but, there were none on the shelf. In fact, there was a sign saying find an associate to assist with any of the Dysons. We found an associate and asked for help. She replied not looking at us "Just a minute.". When she turned with her price gun in hand we had taken a photo of the sku and showed her. She typed it in and then said " Are there none on the shelf?". We told her there weren't. She responds "Well....I'll have to go upstairs.". She yells across the store to someone saying how she has to go upstairs for a vacuum for a customer. Her tone was rude. We felt as though she was terribly inconvenienced having to help us. I get it. Maybe it wasn't her section. Maybe she was busy. She could have handled it much better. She chose not to. We chose to purchase our Dyson from East Coast Furnishings instead.
I had two separate workers walk up to me today and asked if I needed help. Excellent customer service!!
Biggest cdn tire I've ever been to, which speaks to my world inexperience. The staff are nice enough, and (most important), auto service department always picks up the phone.
Great and friendly staff! I prefer this store over my own and it's an hour drive! It's totally worth it!
The team at this location deserves heaps of praise for how amazingly their curbside pick-up is run! My order was ready for pick-up SAME DAY (completely unexpected, above and beyond what I was anticipating) and when I went to pick it up, I waited a max. of 30 seconds for my order despite the parking lot being absolutely packed with other customers awaiting their orders. The employees here are an entirely organized, efficient crew just churning out everyone's orders like a well oiled machine. You guys could (and should lol) teach a master class to other locations!
I am visiting Courtenay and was in a serious car accident yesterday-my car was written off. I am without a car and went into Canadian Tire to get one thing and immediately someone came up to me and said I had to leave the store because no dogs are allowed in the store, (I was holding my 7 pound chihuahua). He then proceeded to tell me that there are signs on all the doors about no dogs but I checked going out and there was no sign on the mall entrance door saying no dogs. In Vancouver I frequently bring my dog into Canadian Tire and have never been asked to leave because of him. Very unpleasant experience.
Good because item was on stock but usually they can find the item in question
Ask clerk for more stock available.
Lot of choices - auto, electronics, household
Good easy access to parking. Nice staff. Some good bargains.
fast pickup service
Almost has everything
Very clean and very well stock, always has everything I’m looking for. Staff are friendly and very great customer service.
Very helpful staff, the mount pearl store seems to have everything you need plus more.
All good visit
Helpful staff. A bit smaller that the other one in town but probably has what you are looking for.
Can be hard to find someone to help you locate something you need. All the staff seem to be at the front running the tills ;)
Staff is a bit low in numbers but store is very clean and neat!
I personally love our Canadian Tire store. They usually have everything you need and if they don't then ask them if they can order what you want. No hurting for asking.
Great deals
Canada's original "Superstore" for automotive, sports, outdoors and so much more.
(Translated) Excellent service, courteous staff. (Original) Excellent service, personnel courtois.
Prepare yourself for terrible customer service when you go to the customer service desk and deal with Julie. No greeting. Gruff. Rude. Acts like she hates working there and you are bothering her.
(Translated) Small but effective (Original) Petit mais efficace
(Translated) Most of the time very good service but sometimes you have to look like 5 min for someone (Original) La plupart du temps très bon service mais quelque fois faut chercher comme 5 min pour quelqun
Canadian tire has the largest selection and best price (if you shop the flyer sales). Brooks bearing will price match CT. Motomaster batteries are the best vehicle batteries in town (for the price), and with a 3,4,5yr replacement warranty. They will test your other battery for free to see if you need a battery or not. Canadian Tire is pet friendly so you can walk your dogs indoors while you shop! They continue to be held back by their unreliable system for ordering out of stock items into the store. We waited many months, and staff strung us along with moving deadlines. The new store layout is also physically harder to see down/navigate as more aisles are perpendicular.
Great selection
Alright selection. Lots of employees at cash registers, no lineups.
It's a Canadian Tire in the front, with a Party City in the back !! Aribaaaa ! ????
Messy store. Unfriendly staff. Slow service.
(Translated) Well he is quite new so that's why he's pretty (Original) Bien il est tout à fait à neuf c'est pour ça qu'il est jolie
Always have whatever you want to down to the most particular item, its amazing
Helpful, friendly staff. Very well stocked.
My generator clearly works as I am writing this review aren't I muahaha ha Ps... The sales lady helped alot too.
nice location for shopping
Itsa Canadian Tire Store.
Very helpful staff helped me find what I needed
Canadian Tire Confederation - Daughter purchased 2 plastic door stools for my husband for Father's Day. She made the order online as she lives out of province. She gave me all the info for curbside pickup at Canadian Tire Confederation. She told me I had 2 days to pick it up according to the email. I went to pickup on the second day. I pulled into the designated curbside pickup in the parking lotz dialed the number in the email. When a woman answered, I said I had a pickup. She said are you in the store? I said no, I was parked in the curbside spaces. She said oh, we don't bring it to you there, you have to pull up in front of the store, in the traffic lane and park in front of the doors and someone will bring it out to you. I thought why do I have to move from designated parking , make a turn to face the other way, and park in front of the store. I waited about 10 minutes, and my footstools arrived, carried by a female employee. It was like, here, these are yours and she left and went back into the store. I thought lady, your customer service sucks.
Hit the garden centre for sure! Lots of great plants and great prices. People are always helpful here. You can get a plant card and for every 10 $ you spend on live plants - you get a stamp - when the card is full you get $10 off.
The only Canadian Tire I've ever been to that's not pet friendly. 1*
Always have what I need
I love this store! Great deals!
Product we were looking for was not on the shelf (happens often) but a helpful clerk found it elsewhere for us.
Pretty good normal Canadian tire. I always enjoy checking out the fishing stuff.
|Staff is not friendly to people of colour - attitude and disrespect. Did not feel welcome! ????
Awesome place, all in one place...
(Translated) I will buy a lot of tools from Canada tire (Original) je vais acheter beaucoup d'outils chez Canada tire
Every associate was super helpful.
Best sales anywhere
Great staff
Bought a treadmill yesterday and the guys showed up today to deliver it. Service was excellent; from the customer service, who sold me the treadmill, to the 3 guys that delivered it to me today. Greatly appreciated...keep up the great work.
Always great sales all the time!!
They had a very poor selection of househpld fans , although a relatively helpful staff ..to bad it is so hard to find the staff though.
Canadian Tire doesn't have the selection it once did . But l'm glad they are still in business
Very friendly and helpful staff, always look to help you and also very knowledgeable and it is situated at a very convenient location near.. Not too far from city mall! Do check out there weekly flayers! Turned out to be very helpful every time I visit and get you to the sale or reasonable price items directly! And exchange policy makes it very easy and satisfactory to purchase item so you have peace of mind if something you don't like once you buy.
It's a nice place to shop. Sale items are all in one place making it easy to spot them and find other deals. It is a bit on the small side when it comes to Canadian tire but I enjoy the small town feel of it
All your car needs
I like this place because I want to get a job here
Terrible experience , staff not helpfull at all Everything is very dirty we needed to clean by our self and also put pressure to the bike.would never come here!girl in the cash doesn't know what is gift receipt!!!
Staff in sporting and camping depts were great.
Great deals on tools .
(Translated) While we were at the customer service desk, discussions between currently employed and visiting employees were very unprofessional. Lack of respect towards a customer who had just called. In addition, the employee who served us seemed not to want to be at work despite having done extensive research to find the product. On the other hand, the employee who helped on the floor was very kind and friendly. (Original) Pendant que nous étions à la caisse du service à la clientèle, les discussions entre les employées travaillants présentement et employées en visite, étaient très peu professionnelles. Manques de respect envers un client qui venait d'appeler. De plus l'employée qui nous a servi semblait ne pas avoir envie d'être au travail malgré qu'elle aie fait des recherches approfondies pour trouver le produit. Par contre, l'employé qui a aidé sur le plancher était très aimable et avenant.
very crowded with stuff,but always have what I need!
The store is very small in comparison to other Canadian tires. Likewise it doesn't have everything you see on their website in stock. They do however have plenty of staff and in a small store they are very easy to find for assistance.
It's Canadian Tire!
(Translated) Difficult to find what we are looking for or someone to help us otherwise very good price! (Original) Difficile de trouver ce qu'on cherche ou quelqu'un pour nous aider sinon très bon prix!
Cheap motor oil
(Translated) The new location is cool. (Original) Le nouvel emplacement est cool.
This is a great Canadian Tire store.
Dont visit the auto department. No clue . Over charge and never have the parts they say they do.
The worst place to get service ! Now I know why People call it....... "Crappy Tire"
No staff. Couldn't find anyone to help us and then stood in line waiting for the one cashier to ring everyone through.
Travelling from Montreal to Toronto on a Sunday afternoon when I got a flat. :/ No auto repair shops were open on a Sunday. Stayed at a local hotel and made my way over to this nearby Canadian Tire. The team was more than accommodating (even though it was a busy Monday morning). As it turned out, tire replaced (due to large hole) and back on the road Monday morning. Again, a great team at this CT! Cheers!
Always have what you need
It's open to in store shopping again thankfully. Very clean and helpful staff.
I don't know why I still go to Canadian Tire when I know that I can find almost everything cheaper somewhere else..
Quality gear and good service.
Lots of stock for sale items.
Great place and good sales prices.
Not bad but bought a broken item, they returned it and got money back though
I can't believe the store closes at 7pm. Wow. So much for shopping after work .
(Translated) Trade difficult to attend for a client with reduced mobility. No motorized basket and the layout makes the use of a personal scooter impossible. (Original) Commerce difficile a fréquenter pour un client a mobilité réduite. Aucun panier motorisé et l'aménagement rend l'utilisation d'un quadriporteur personnelle impossible.
(Translated) A lot of choices (Original) Beaucoup de choix
I need it Winter Tires for my GMC vehicle, and Tao the Manager of the Shop suggested me to get the Michelin tires for my SUV. They had it installed and also they check to see if there was anything else my vehicle was in need of repair work need it. Peter the installer was so nice to pack my All Season Tires in a Bag without any ripping and cleaned. I have taken my vehicle for repairs for many years now and I trust thier work and dedication plus they care for the customer and tell you what is need it and what you don't need as many other shops that try to sell you things you don't need. I would recommend this location to anyone who needs any kind of work for your vehicle. Clean Shop, Nice and pleasant staff plus excellent service. As Auto Centre Repair Shop they perform many type of repairs like: Tire Installation, Tire Change, Engine Repair, Car Inspection, Tire Centre, Tire Shop, Oil Change, Tire Repair, Car Repairs, Van Repairs, Truck Repairs, Book Appointment, Winter Installation, Summer Installation, Radiator Repair and System Flush, Transmission Oil Change, Repairs, Shop, Flat Tire Repair.
Good, nobody complained when I brought my dog in the store.
Good service, helped me find what I needed when I couldn't.
Good prices great service
I get some business things there
Automotive team are great, especially when breaking the bad news that my car needed more fixing than we thought. Lady at the front counter was unnecessarily rude, didn't like her tone at all. If you're in customer service you should speak kindly to people
Great prices
Made an order online, they cancelled it three hours later. I called the store and after a 35 minute hold was told three different stories as to what happened to the item I reserved. during my hold the product went from available to sold out. So they sold it. I was told a manager had to deal with my order. I wasn't irate yet (This was 15 minutes into the 35 minute wait) and then when I finally spoke to Paul, I was informed the manager, Josh, decided to go on his lunch at 3:15 pm. Anyway, don't waste your time calling the store. If you have an issue with this location go straight to their customer service hotline and lodge a complaint against the store manager. When he finds out he'll be so peeved he'll take another lunch break at 3pm.
(Translated) Fair (Original) Passable
(Translated) Very good personal (Original) Personnels tres bien
amazing customer service, went above and beyond to help me.
We got a ton of Halloween chips for super cheap on sale, which is pretty cool in my book of things that are cool. Also if you are in my book, don't forget to check out Kimulator's Films on YouTube ????
Great selection and helpful staff.
Good products but its a pain to order online
Super helpful staff
(Translated) Very big with excellent price. (Original) Très grand avec d'excellent prix.
Get what ya need...but watch the great values red signs! Its regular price....decoy!
(Translated) For tires (Original) Pour les pneus
Great service
We have always had fantastic service at this store. Recently bought tires and had them installed. The young clerk in the evening was very friendly and the installation was good. The re-torque was quick with drive up service. There is a very good selection of products in the store for a city the size of Summerside. We also just purchased Christmas decorations and staff were very helpful. The front cash staff are very pleasant, although the cashes themselves could use an upgrade (narrow and limited space). Thanks.
LOVE ALL CANADIAN TIRES this is is very good.
So much merchandise, freindly and knowledgeable staff. Love my Canadian Tire store
Went in to kill some time awesome stock in store
Great addition to the town I visit this location almost every week. There's always a good deal to be done. Service can be a bit slow at some point at the cashier.
Spacious, bright and clean store. Merchandise is well marked and well displayed. Staff are very friendly and helpful.
Great store!
Good service.
Great place very helpful people
I would not recommen this service station to anyone. Terribly slow service, no customer respect hard to get a hold of anyone, staff "busy" standing around.
Canadian Tire is my all time favorite store, you can get everything here! Great deals, great items, great staff!!! The other day I got a lightning bolt strobe light with Thunder sounds for $5!! On sale from $33, definitely worth more than what I paid!
Big store but staffs are not capable for the store. Most of them doesn't know anything there.
(Translated) Very well served June 21 despite a turbulent child! Thanks to the clerk who was very considerate! (Original) Très bien servie le 21 juin malgré un enfant turbulant! Merci au commis qui a été très prévenant!
Friendly staff good sales
Big store. Well serviced.
Helpful employees
Same as every other Canadisn Tire, with lots of organized stock..
Extremely rude and not at all helpful staff. Need to retrain or hire some new people.
Staff is helpful and knowledgeable. Service is quick and the prices are amazing.
(Translated) New store with a good area and a lot of inventory. (Original) Nouveau magasin avec une bonne superficie et beaucoup d'inventaire.
Everything you need
Truth be told, I'm not a Canadian Tire fan at all. Most of them need MAJOR coaching in customer service, and many of their staff are downright rude. But THIS one is good. Classic small town experience. Friendly people and the usual huge variety of very fairly priced stuff. I say do it!
Every time, I call or go into the store, the service is excellent. Staff are happy and willing to help and make suggestions. That is all one can expect. Because of the great service, I shop there. They've got my business. Thanks for the great servicing.
Good service, friendly people, but the store felt a little dated. Like walking into the 90's, just a bit.
Very good service
They don't have as good supplies as they used to
It is a good store but their prices for sand are too high. HD has 55lb bags of play sand for 7.63. CT has 2kg bags for 14.99
Great store wonderful employes
Just went in to get a gift card but do not like lining like cattle to the slaughterhouse- wish they would go back to the old way- waited way too long in the line
Found what I was looking for, some of which was on sale so yayyy!!!
Not a bad selection of items. Parking is fine, lots of space and the snow is usually cleaned well enough to get around. Never used the mechanics there, so I can't provide a review on my experience with them. The staff are usually helpful although sometimes they will just give you directions as to which aisle you need to look in and don't try to help you any further. The store can have good deals once in awhile although I find you can buy items for cheaper elsewhere. The bike selection is terrible and the quality of bikes is hardly worth the money, too many mechanical issues to fix after using the bike for a short period of time.
Nice big one. Plenty of stock, friendly staff.
Love this place! Almost anything you might want or need is here. And it is locally owned.
Amazing store with great managers and team members.
(Translated) Very nice store (Original) Très bien beau magasin
They had a great amount of inventory of what I was looking for (Thermacell mosquito repellant device) and the staff assisting me were courteous and friendly.
(Translated) Clean and accessible to all (Original) Propre et accessible à tous
My go-to place.
(Translated) Who doesn't like canadian tire! (Original) Qui n'aime pas canadian tire !
Great
Extremely expensive place.
Looking for a bike bell good selection.
Good prices and return policy.
This store is always neat and tidy
My cashier and the two other guys who helped me were awesome. The lady at customer service was extremely rude and unhelpful. Trying to not let it ruin my experience.
The institution that has been around for years Canadian Tire always delivers with the things you need for the holidays and long lines at the checkout better than most years but still a 5-minute wait.
(Translated) We find everything (Original) On trouve de tout
Smaller store but great selection
Staff wasn't able to find the sale items I was looking for even though there were multiple in the shop but I eventually found them myself.
(Translated) PLEASING PLEASING :) (Original) PLAISANT PLAISANT :)
Fast prompt service
Not a fan on how hard it is to find someone to help with tools that are locked in cages. Nor am I happy with what they have done to the exit of the store.
Great Customer service. Never have had an issue, easy to return products and exchange for warranties
Great store. One of the largest ones I've been too. Clean and well organised as well.
Staff is quick to help when you ask for it.
Early black Friday sales!
Every time I go they don't have the item "in stock".... annoying waste of time
Typical. Sale prices are just marked down to regular prices any more... better shopping at Amazon.
Good prices, usually lots of stock. Love the order online option!
(Translated) Staff en masse to help you ..Valued (Original) Personnel en masse pour t'aider ..Très apprécié
(Translated) Excellent store courteous staff (Original) Excellent magasin personnel courtois
(Translated) On the floor, it is sometimes necessary to go around 5 times before finding a clerk and they never have anything in stock. They do not make good deferred for a special when there is the item in stock in another city, they tell us to move that As for the garage, the worst service of all time. Once I was doing an oil change with my old vehicle and the guy did not want to give me back my keys because he thought my vehicle was too old and he should not hit the road, a 2003 in good order, it was really not his business !!!! Go elsewhere at all costs. It's sad, it's the only big-box store we have in Chambly but the service is really bad. (Original) Sur le plancher , il faut parfois faire le tour 5 fois avant de trouver un commis et ils n'ont jamais rien en stock. Ils ne font pas de bons différés pour un spécial quand il y a l'article en stock dans une autre ville , ils nous disent de ce déplacer Pour ce qui est du garage , le pire service de tous les temps . Une fois j'ai été faire un changement d'huile avec mon vieux véhicule et le gars ne voulait pas me redonner mes clés car il trouvait que mon véhicule était trop vieux et qu'il ne devrait plus prendre la route , un 2003 en bon ordre , c'était vraiment pas de ses affaires !!!! Allez ailleurs à tout prix. C'est triste , c'est le seul magasin à grande surface que nous possédons à Chambly mais le service est vraiment minable.
Great staff don't try too over sell on car repairs.
stock tends to be better than Saskatoon
Ordered a socket online. Waited for 4 days, no email to pickup. I went to the parking lot and asked the runner if I could pick it up. He took my last name and went into the store, he came back and told me it'd be ready in a few hours. I then called the store and spoke to a "manager" advised her i live 20 minutes out of town, she said there was no way to pull the order early, even though they did 2 weeks previous for me.... So I drove to tsc which is about 5 minutes away... And boom I get the email that my CT order is ready... I go back... Pick up my order.. Get home and the socket is the wrong size... Worst experience ever... They are so u organized it's unreal..
Better than Walmart for variety. A bit more expensive but worth it
Helpful staff
Service from Nicholas Ralph I'll give advice or
Hey good service there for once....happy employees gj
They are doing a great job Through all the covid policies
Good sales on tools
A Canadian legend. Found the plants I wanted at reasonable prices.
Will be moving to Barkoff st soon
Always have what I'm looking for - this time was simply some leather cleaner and sham glove????
Always great deals.
(Translated) Beautiful department store (Original) Beau grand magasin
(Translated) We find everything (Original) On trouve de tout
????
Cashier I had needs training on customer service. Below corporate standards.
Came here to have things corrected after a horrific experience at the St. Dorothy location on April 22, 2020. From the original phone call through my departure when done here, I was treated with the utmost respect. Their service was at its most professional. I truly felt that they were concerned about my satisfaction, and that they bent over backwards to accomplish this. If you want great, respectful, professional and caring service, this IS the location to go to. ???????? This IS my new favourite store, and their behaviour convinced me to resume shopping at this chain store, but NEVER AGAIN at the St. Dorothy location that is closest to my home, the latter which SHOULD be avoided at all cost.
First of all the guy at Automotive reception confirmed with me that he can pre-order a certain product for me. When I reached there, the lady gave me a cold reply and said that it was not the case. They did not even try to check things properly and just said that they can't order them for me and can't help me. Worst service ever. Similar experience at the Canadian Tire on Preston Ave, Saskatoon.
always end up spending more than i need
I had some trouble finding an item that was on sale in the flyer. Asked a young lady who was busy stocking shelves to help me. Found the item and I was on my way quickly. Great job and thanks.
Pretty well stocked and clean. Staff can be hit and miss but most of the older staff is pretty knowledgeable.
Found everything
Not bad
Friendly service!
Weird hours
Best place to buy hardwares and game items, gun collection - gud
(Translated) Great shopping ???? (Original) Super achats ????
Fast service always. Staff are always friendly.
Just finished a big shop here today, myself and another gentleman we’re waiting in the cash area when a man I assume was the manager stepped up and ran a till while he waited for another cashier to arrive. I let the gentleman behind me go first as he had only two items, I then proceeded to the other cashier when he was free. A minute later, the ‘manager’ approached as I was putting the last of my items into my cart, he asked me if I’d like help to my vehicle! Wow! I said I was fine, but wow! I didn’t know service like this was still offered especially in the larger store. I didn’t need assistance, but it was so very nice to have the offer extended. *as I was loading my truck, this same man, (manager?), was out in the parking lot with a broom and scoop doing a tidy up of his store lot - nice to see that kind of care and pride. Thanks for a great experience :)
Great service that day considering store was closed to walk in traffic because of the lockdown.
Has everything you need for gardening
Helpful staff. Great local store
Always have what I'm looking for.
Large well equipped Canadian tire
Excellent customer service!!!
Good selection of products for this area
They think I'm stealing..this is all. Canadian tires arch nemesis out.
Had good prices
Great store experience. Website matches mostly the stock. People keep social distance mostly.
Stock availability is hit or miss. Staff is unable to correctly direct you through the store half the time. Being solicited to get the store's credit card almost every other time I visit is annoying. It's fine otherwise.
Great Canadian Tire
Great for Christmas shopping
Friendly and helpful staff and lots of stock on various items.
Nice to check out, while you're waiting
Can't say I've ever had an issue at our local CT????
**SEE EDIT (Knowledgeable staff especially in the auto department, never hard to find someone to help you. They have a lot of inventory but that being said, the negative is narrow isles throughout the store. You can barely push a cart without banging into corners which I find difficult with three young children, so it's noticeable for me.) **EDIT when I was asked to write a review, I mistakenly thought it was for the Canadian Tire in Espanola. The review in brackets is for the Espanola location and the difference is that the isles are not as narrow or difficult to navigate in Elliot Lakes' Canadian Tire and I would not have removed a star from my rating.
Not great customer service from the associates, to transfer call it'll take forever and in auot Lynn is very rude and gives vague responses as of its not her job to service customers. Bill was under training did a great job answering my questions.
No one seemed to know where and they was at this Canadian Tire
Friendly staff got what I needed
Better personal service than other locations
They have everything you need. Great deals and excellent payment plans for credit card holders.Also get Canadian Tire money with your purchases that can be saved and used on future purchases. Friendly , helpful staff.
Bought some of the premier infinity paint(VERY happy with the product) on sale and ended up needing a few more cans. Went back and the gentleman in paint advised me the sale was off but he remembered me buying the other cans so he gave me the sale price anyways!
Let me start off by saying that the store itself is a clean and friendly place to shop. The reason i give it this rating is for the GARAGE. I called once and they answered me, i told them what i needed done and they said they would call me back. Two days later still nothing. So i call back but i get no answer. Alright so i leave a message. Two more days pass and still nothing. I called one last time only for them to hang up mid conversation and not answer my next call. Very disappointing. I need urgent work and thsy could of made good money but they decided to loose a customer. I can only imagine the work they do in that garage.... definitely not recommended. The store itself though i would rate 4 out of 5 stars!
Wonderful helpful staff and good stock
Being inside the store was like being in another city
Great small town Canadian Tire. It's a small location but great for the city of Fort Erie. They were well stocked and lots of friendly helpful staff. It's tough to beat the sales at CT. I'd rather support a Canadian company than an overrated American company.
Good store nice and clean slow service but good outher wise
I love Canadian Tire. Prices are good and the sales are even better. I only went in to get batteries and I still spent 10 minutes wondering around. I could spend an hour easy in here just wondering and getting stuff I don't even need. I already have an eye on a few things for the next time I make the trip. There is a reason why you go to Canadian Tire. You get what you want and usually end up with more because you get too hooked in!
worst canadian tire ever
(Translated) Go for a price match, the girl says it's just regional. Where are the boundaries of the so-called "region"? There is always something in your store there. I will order online. The peace. …
Really friendly and helpful staff
It is the ‘Old Style’ of Canadian Tire Store. It could do with a makeover. However the staff are friendly, helpful and available.
I went for a soda stream cartridge exchange and it was quick and easy. Later we did a propane tank exchange which was also super quick. This store is really doing a great job of keeping everyone safe and also keeping life's necessary trips happening easily.
The store is packed with great automotive, sporting and household items. They sell bikes, tents, skates, tires, solar panels, tools, etc. Service is spotty and many staff members are not trained on where to find items... no one is an expert, even in the tire centre.
Big clean store lots of selection.
On every Sunday morning, one of the busiest time, they only have 1 cashier before 10 am. Do not shop before then because you will have a minimum 45 minute wait should you be customer number two. This was my case and it piss me off.
(Translated) I qualify this establishment as a convenience store where the mechanical service is worth nothing and where they take women for idiots. For the rest of the store, you should not expect to find specialized items, but rather to find products of general interest. (Original) Je qualifie cet établissement de dépanneur où le service mécanique ne vaut rien et où ils prennent les femmes pour des idiotes. Pour le reste du magasin, il ne faut pas s'attendre à trouver des articles spécialisés, mais plutot a y trouver des produits d'intéret général.
Great deals but staff is hard to find for assistance
Great store! Conveniently located ... Friendly and very helpful Staff.
CT is one of the best hardware, house goods, Automotive Parts and Repair, garden center, camping supplies , outfitter etc. Coupled with a proper, satisfaction guaranteed, warranty and points program, CT is a unique assembly of inventory genre.
(Translated) Good service in general (Original) Bon service en général
Selection and prices are decent, however it is nearly impossible to find an associate when needed.
First Canadian Tire I've been to w extremely helpful staff/sales walkers
(Translated) nice place (Original) مكان جميل
Very good experience .dale was very informative to me .much appreciated thks
i think maybe you should update your hours to match what you have on your answering machine and post your holiday hours when they occour .
Went today for paint and got all the help that anyperson could ask for. I was treated like gold.. one can,t get that everywhere.yes real good service.thank you.
The store is busy and well stocked. You can buy a wide variety of products from electronics, housewares, plants, automotive supplies, furniture and even clothing. It will move to a bigger location in the spring/summer of 2016.
(Translated) I don't understand how a big box store still has public restrooms closed to customers. I understand the covid time but the majority of fast food stores and restaurants have been open for a long time. Find a way to accommodate your clientele. I must not be the only one who finds this measure ridiculous. (Original) Je ne comprends pas comment un magasin a grande surface a encore les toilettes publiques fermés à la clientèle. Je comprends le temps de covid mais la majorité des magasins et restaurants rapides les ont ouverts vla bien longtemps. Trouver une façon d'accommoder votre clientèles. Je doit pas être la seule à trouver cette mesure ridicule.
Always a pleasure to visit Canadian Tire. No matter where you are in Canada the layout is very similar so easy to navigate.
They robbed me
Standard Canadian tire store, nothing overly special but nothing to complain about either.
Great place to shop for all your needs.
Overall all Canadian tire have same stuff but you have to watch out for pricing since may differ from each other for same product. " same product could be on special in one Canadian tire, while in other Canadian tire is regular price " I don't think this is fair to customers, there for only 4 stars to all Canadian tire stores until they will solve the issue. The store itself is nicely organized and people are nice and helpful. Overall I recommend this store.
This place hires CROOKS! I brought my truck in and it was making noise they said steady bearing is falling apart they change it cost me $391 for parts and labor. I leave still makes same noise was a loose u joint. I went back service manager and store manager said we replaced what was wrong. so they take me into shop to talk to the mechanic. I grab my steady bearing off his counter it was in perfect condition. nothing wrong with it. he had to cut it off! but then they say after wasting my time and money on something that was not broken is ill give you half your money back. Don't worry I have a lawyer and all the evidence on what they did video and audio of them acting like they know something. If corporate Canadian Tire reads this and wants my info ill gladly send you the videos and proof of your useless employees in this matter. and for the slob behind the service counter F U
I have never had a problem with this store or the staff. I think it is one of the better business's in this bo_honk one horse town.
I was camping in Pokemouche this weekend, and I had some issues with my hitch. I came here to get my issues solved, and they did it right away, no problem. …
Carol really knows her work. And is always willing to help a customer. Friendly and very nice.person. I don't shop any other stores for CTC.
Everyone is really helpful and they got a large variety of products.
All the plants my wife wanted but no vinegar for cleaning
Great store and very helpful staffs Customer service 10/10
Canadian Tire has everything you need
Not recommended for auto service! I've taken my car there multiple times for oil changes, inspections and general work. Each time the customer service was awful and I was treated like trash.
Canadian tire enough said
Great deals and good staff
(Translated) Erit Naidanac (Original) Erit Naidanac
It's a Canadian tire fair size
Hit or miss customer service here.
Big box store chain. They often have great deals, a wide selection of hardware, automotive, sporting gear. Poorly paid staff with hi turnover. Not very helpful.
They have what I'm looking for
The place to go for tires and household items
Pretty good selection of different bulbs. Nice Christmas displays.
(Translated) Brand new, clean and well lit. (Original) Flambant neuf, propre et bien éclairé.
(Translated) I really like! (Original) J'aime beaucoup!
Came to this store to purchase a item in store Kia Hyundai fuse kit that the website says was in stock and in store. The customer service reps were hesitant on helping and locating the item in question. Continued to go on about it came in 2019 and they weren't sure if it was there. Sounded like a bunch of BS. Came across that the employee and manager were couldn't be bothered.
Most unmotivated workers I've ever seen they would rather openly ignore you than take the 3 seconds to answer a question
Cannot cut a key to save their life!!! Don't waste your time.
Always have lots of stuff available but hard to find staff to assist or pricing/size information on some products
Very rude sales clerk not willing to help just treat us like crap I will go to Saskatoon rather than Martensville. Never go there again
(Translated) Great service. Quick and courteous. (Original) Super service. Rapide et courtois.
It's Canadian tire what els can I say.
Well organized and lots of staff to assist. Did not have the same selection of what I was looking for as other locations. Very helpful staff.
Managed by the best ! U will never be more impressed by a Canadian Tire.
Clean
Everyone was helpful..
I give you 5 stars this time hoping you are happy
Best Kind!
Found everything I was looking for plus more ????
I usually don't fill these out but ... I have been going to Canadian Tire for as long as I can remember but well over 40 years and all over Canada and customer service has become non-existent and when you can find someone they might as well be from from Mars cause they don't have a clue about anything but it doesn't matter they wouldn't know where it is even if for some reason they knew what I was asking for please hire people with some basic knowledge and experience and toot sweet !
Find it hard to find things and things are sold out to quick. But apparently they are getting a renovation. Hopefully this will change things.
Their app is not correct for locating many items. Staff has little idea where specific items are.
Like all Canadian Tire locations it's a bit of a disaster. Help is mostly invisible or lacking in any real knowledge or insight. If you choose not to buy something, exiting is always difficult and requires you during through lines and checkouts as there is no other way around. During COVID it makes leaving the store either a) entering people's space or b) waiting in line just to leave. Canadian Tire is so close to actually being a great store, and a true competitor to places like Walmart. Some staff training/upgrades and store layout adjustments are really all it needs.
Great variety and awesome sales
I dropped off an old battery and they took it away from me thanks
(Translated) Yres satisfied (Original) Yres satisfaite
It's Canadian tire
(Translated) The worst Canadian franchise is in Chambly. Lots of stock but online vs. online inventory. Store does not match at all. I wasted 30 minutes in the store to be told "sorry did not find" and yet it was marked 4 in inventory. In short, I arrived late for work in addition to having made a detour for nothing ... (Original) La pire franchise canadian tire est à chambly. Beaucoup de stock mais l'inventaire en ligne vs. Magasin ne correspond pas du tout. J'ai perdu 30 min en magasin pour me faire dire "désolé ont ne trouve pas " et pourtant c'était marqué 4 en inventaire. En résumé je suis arrivé en retard au travail en plus d'avoir fait un détour pour rien...
Didn't have my item in stock even though it said there were six available
Cluttered and small. Hard to pass people. Things not marked right on shelves.
Hard to find someone to answer a question , who knows the answer
Place to buy car parts just don't ask for help
It’s so difficult sometimes to find where they’ve hidden stock in stores but at least the employees are generally helpful. This is one of my preferred locations.
Great store. Well laid out, lots of space and the checkout system was awesome.
Friendly Staff. Great prices in the Clearance Areas. Quality products.
Derek L. Was a great help and redeemed my faith in this location, will definitely come back. He was courteous, informative and concise much different than previous experiences with other staff.
Store is better more selextion in new location.
Went in for furnace filters, walked out with furnace filters. Kept my eye on the prize despite the beautiful Christmas decorations
Today was a quick in & out for a couple of items. Friendly, helpful service. Items easy to find.
Got what I went there for.
good
(Translated) New store ... it seems. In my opinion less stock than other stores. Canadian Tire Service: Good for changing and balancing tires, oil change depends on your vehicle, that's it! do you find a real garage if you have another repair to do! I did inspect for a problem and although I paid the inspection the report is: it is not a leak. I was hoping to know the cause of the problem and not the no cause! I went to see a real garage 30 minutes later and 30 $ tx in later the problem is RESOLVED! In addition, I had a change of oil and they would put me the regular 10w30 in my turbo engine and the real specs of the manufacturer is 0w40 full synthetic. In short, if my engine would have broken who would pay the price? (Original) Nouveau magasin... ça paraît. À mon avis moins de stock que les autres magasins. Service à l'auto digne de Canadian Tire: bon pour changer et balancer les pneus, changement d'huile ça dépend de votre véhicule, that's it! trouvez-vous un vrai garage si vous avez une autre réparation à faire! J'ai fait inspecter pour un problème et bien que j'ai payé l'inspection le constat est: ce n'est pas une fuite. J'espérais savoir la cause du problème et pas la non cause! Je suis aller voir un vrai garage 30 minutes plus tard et 30$ tx in plus tard le problème est RÉSOLU! De plus, j'ai fait faire un changement d'huile et ils allaient me mettre de la 10w30 régulière dans mon moteur turbo et les vrais specs du constructeur c'est du 0w40 full synthétique. Bref, si mon moteur aurait brisé qui en aurait payer le prix?
No one has a PAL to sell firearms on Saturdays and the sports (hunting/fishing) has next to nothing.
The cashier at lane 1 seems not in the mood to serve the customers. Granville St. Summerside, PEI branch.
decent store, ammo but no guns has a fishing section nothing overly impressive really
Good selection
Great Prices if you shop from their sales catalogues
Not a super Canadian Tire but they have almost everything.
Great! friendly and clean.
This location can do better. Disorganized. Automotive spray paint locked up behind bars!!! (Other locations do not have this including Cote Des Neiges which is higher crime!!!0. Waited about 15 minutes to get served to get the paint!!!!
It's time to get the gears and bikes! My CT associate was the best he took time away from his restocking to assist me seen as some things i found online were no ware ti be found in store it was worth it I ended up spending and buying more than I had planned all for the kiddos???????? I believe it was my first time in this location, best experience with the manager ( lady ) who was super chill at closing time I had to pop back in quickly ????????????????
Service is questionable?
James from automotive is fantastic does great work and is very honest
helped out in a pinch thanks
Excellent customer service
Very helpful and courteous
Excellent place with friendly helpful staff.
Friendly staff and great mechanics!
Just like the reviewer stated a couple of reviews down, I was ridiculously harassed by an employee, while shopping at this sorry excuse for a Canadian Tire. I too ride a motorcycle, therefore if I intend to do any shopping, a backpack is a must. My backpack is an official issued piece of kit of the Canadian Forces. I received it as a gift from the Commander of the Northern Task Force, as a thank you for a job well-done, while on a winter exercise with Yellowknife 440 Squadron. This backpack means more to me than most anything else I own, and I refuse to let it out of my sight. Period. I have since retired from the Air Force, and as many ex-military members do, I have grown out my hair, after so many years of having to wear it 'high and tight'. I am not sure if it was my shoulder length hair that lead this particular employee to assume I was a thieving criminal, or just the fact that I was wearing a very nice camouflage backpack, but whatever it was, he felt compelled to flex his 'authority', and demand that I relinquish it to him, and he would take it to the front cash, and I could recover it as I checked out. I had already met, and been seen by about ten other employees, who had no issue with me wearing my backpack as I shopped, so why this guy felt the need to challenge me, I'm not sure. I have not even as much as considered stealing anything in my life, so I found this unwanted attention, complete with, what was basically an accusation, to be quite infuriating. I had already picked up some products from the car wax section, which totaled about seventy dollars, and had those in my arms, as I browsed the bath section. That was when he made the request, to which I told him I would not be complying. 'You can either give me your backpack, or you can leave the store', he proclaimed. I asked him why in the hell should I trust him, when he clearly didn't trust me? He rudely muttered something about 'store policies', and said that, 'I was lucky that he wasn't going to search my bag...' I told him that I would really like to see him try, as I am well-aware that he had no legal grounds to perform a search of me, or my bag, and there was nothing in it which he'd be interested in anyway... As he directed me to the front of the store, (because I obviously didn't know where it was) we had a good back and forth while we walked to the cashiers. He directed me to cash number one, where, 'l could pay for my items, and leave the store immediately after doing so'. Well, that was the final straw... I'm not a thief, and I had no intentions whatsoever of stealing any product from that store. So, as he stood there with his arms folded in a tough-guy pose, I threw my arms up, dropping the six, or seven items I had, onto the floor, and told Mr. Tough-Guy that I'd changed my mind, and he'd better make himself useful, and return the approximately seventy-dollar sale he just cost his employer, back to the shelves. I then turned, and walked out the front doors of the store, where I will never return again. When will these morons who make these policies realize, that for the amount of actual theft they prevent, they lose three times as much in sales, from honest customers who they have offended? Oh well... Their loss. There are plenty of other places to shop, where I don't get harassed, and don't get accused of being a criminal...
Everyone was so helpful. A gentleman from seasonal brought our gas bag in its BIG HEAVY BOX to the cash. another young man helped put it in the the cab. The cashier mentioned about the refill program regarding the gas tank so we purchased on of those too. I never saw the tanks and forgot to ask, so I'm so glad she mentioned it. She should get a bonus for that sale.!! tee her hahaha. Well she should, but dont be starting to pay them on commission only. That wouldn't be very nice.
was just there yesterday looking for a tin of roof patch tar and i was there for over 25minutes looking for it .not a single employees around just a mystery shopper that wasnt any help..i had a leak on my roof and really didnt have the extra time to spare..i would give zero stars but had to give it one to leave a review . next time i will be going to home depot
Ok
(Translated) Have all can find in this store (Original) Ont peux tous trouver dans ce magasin
Very friendly staff in the auto department.
Good selection but most of the staff are children and dont know what anything is
Great service got all i needed !
(Translated) Great service (Original) Super service
This place is like my future tool shed =) jk
Excellent customer service!
Very helpful. Great sales. And staff.
My car broke down just outside of town and brought it here. Unfortunately the service centre is closed on Sundays but they were quick to get it diagnosed and repaired early Monday. The service was great. I also browsed the store and found a lot of things I don't normally find in other Canadian Tires. Mostly knick knack and impulse buy things but it was nice to see.
Had to return a very expensive pump because it was not working and they returned it without a receipt bought a year ago...no questions asked Thanks Paul and Sharron/Shannon? for the great service
(Translated) The staff are nice and it's near my home. (Original) Le personnel est gentil et c'est près de chez moi.
They seem to have finally hired enough cashier's. Always lots of bargains in the clearance section!
It was fine. They had what I needed. Friendly staff!
good
Handy store for trailer supplies. We bought a black water hose there though and we didn't think it was very well made.
Fantastic automotive service. I never would think that a Canadian Tire auto shop would provide 10x better service, prices and help then private shops but they do. I called almost every shop asking if they would install a part in my vehicle which I already owned and they said no. Canadian Tire Admirals said "no problem" and installed the part on my vehicle with a tiny labour fee. Now, I'll be bringing my vehicle for service at Canadian Tire whenever it's needed because of that.
Very good service
Easy to find what I was looking for web site included what isles it was in .helpful staff .friendly cashiers .
Very friendly staff, large selection of goods. Parking in front of store.
Great prices with friendly helpful staff.
Well maintained store with friendly staff
Pretty standard Canadian tire with all the Canadian tire things
I took my truck in last year to get the brakes done all good until a year later driving with my kids and then I had no brakes almost got into an accident I went to talk to the mechanic manager well he didn't care "could be anything and told me it wasn't there fault so I took it to another mechanic shop and found out that they stripped my bleeders very poor service never going there again they like to scam people I spent over $1000 there just to say it's not there fault they stripped my bleeders and didn't fix them at the time no star from me
There was like no one there. (Customer) prices where good
I k ew what I wanted and where to find it. easy trip.
Clean store quick service
Sharing my story about my experience. One winter day I was about to drive back to Washington state from Fernie. But my car's alternator broke. It was Sunday, Canadian Tire was the only thing that worked on Sundays. They didn't have the part in Fernie, but had it in Cranbrook. So I bough couple extra batteries in Fernie just in case and drove 100km to Cranbrook. They were able to fix the car the same day (actually in couple hours). Meanwhile me and my family enjoyed local restaurants and sunny weather. Price was more than reasonable and, moreover, I was able to return unused batteries. Thanks this place and people that make in running (unfortunately I didn't memorize the names, but hope you'll read this)!
(Translated) Good choice and good price (Original) Bon choix et bon prix
Doesn't carry or order tires you have on website.
As far as canadian tires go, the staff here are helpful and don't scurry away like cockroaches when a light turns on. Management is helpful and easy to deal with.
Some untrained staff. Overall decent store
Great ppl, great service. Happy with the product aswell.
I have always found the staff friendly and helpful, and the range of products is great.
Always a few good deals weekly
(Translated) For a second consecutive time, wow and what service from Normand. Behind the banner are people who make the difference ... a big thank you for your outstanding service! PS please take care of your good employees I could go to my Chevrolet dealership but I chose you because of Normand ... (Original) Pour une deuxième fois consécutive, wow et quel service de la part de Normand. Derrière la bannière se trouve des gens qui font la différence... un gros merci pour votre service hors pair ! PS stp prendre soin de vos bons employés je pourrais aller chez mon concessionaire Chevrolet mais je vous ai choisi à cause de Normand...
Good experience, really friendly staff members. Shelves are stocked everything feels clean. Respectful of covid rules. If you need go pick something up id suggest here!
I was looking for some wood in hardware for my new project. One of the friendly workers there, Tin, was super helpful and nice.
Lots of stock to choose from.
One the best place to waste your time, I had an appointment for tire change on Nov-27 I went there to put my Winter Tires, they took my car in and forgot to work on it, So after 3 hours they called me that they could not find wheels lock. Anyway they finished their bad quality work after 4 hours. When I tried to pickup my car, I saw open windows, and also their forgot to put my air cap back..... Thanks guys, you are the best. And nobody wearing mask ???? in this bodyshop.
Always take care of me and my vehicles well
(Translated) It's a Canadian tire (Original) C'est un canadian tire
Nice friendly atmosphere
The stuffs helped me a lot
Love this place
Great service..always with a smile and very knowledgeable on their products
Store is well organized, enough cashier open to handle flow. Wash Room Clean
Got what I wanted
Good service, clean store, can usually find some help if you need it.
What's not to love, its Canadian Tire. Store Manager Keith, and the staff do a great job of keeping the shelves stocked and they have excellent customer service.
Very clean and tidy nice staff
If you want me not to carry my backpack in your store, I understand you do not know me or know that I am not a thief. Shoplifters suck. I however also do not know you and also feel I cannot trust you with my bag. How about rather than us all getting into a fight you put some lockers with electronic locks at the front of your store for my bag that way we can both feel safe and secure. I have seen this in Asia and it works great and everyone gets along. Just a thought...
(Translated) Very disappointing customer service Buy a new BBQ online to give me a branded demonstrator when I arrive. No excuses no nothing more no warning of this sale therefore arrives with an inadequate vehicle to pick up a BBQ already assembled Bravo to the manager (Original) Service à la clientèle très décevant Achete un BBQ neuf en ligne pour me faire donner un démonstrateur tout graffigné a mon arrivée. Aucune excuse aucun rien en plus aucun avertissement de cette vente donc arrive avec un véhicule inadéquat pour ramsser un BBQ deja tout monté Bravo à la gérante
Always friendly and helpful
Found what I was looking for
It was ok... I found the aisles very cluttered, I had a very hard time walking up and down a lot of aisles with a service dog, and my disability with my leg.
This store is a waste of time . I try to shop local however they never have the sale stuff out. Hardly ever carry what I need . I find myself having to go to Espanola to get items that should be in stock for a sale .
(Translated) often different web and store inventory. sometimes difficult to find help but when we succeed they have always been helpful (Original) inventaire web et magasin souvent differents. parfois difficile a trouver de l'aide mais lorsque l'on réussi ils ont toujours été serviable
Inventory is never accurate online.
Nice Canadian Tire. Well stocked moat of the time you can get what you need here.
Friendly and helpful employees, nice store
Friendly atmosphere but small store. Unable to carry everything.
Great place to spend money if you're bored
Way better service than any Canadian Tire I've been to in Saskatoon. Will gladly drive to Martensville just for the customer service at this location. They went above and beyond for me.
Aisles full of tacky, made-to-break spam items, blocking every aisle. They didn't have a screwdriver in their store 2 months ago. A generic, universal screwdriver with multiple bits. Staff couldn't find one. Home depot had a wall of them. Shoppers drug mart even had one. Great new location, ruined by chaotic layout (want an air conditioner? Every 4 floor displays or so, find a "sale" on one).
Store is great but need more cashier took a long time to cash out
(Translated) Good service (Original) Bon service
I always love canadian tire.
Always helpful
(Translated) The employees are not trained on certain things but on the whole it is okay. (Original) Les employés ne sont pas formés sur certaines chose mais dans l'ensemble sa va
The most horrendous customer service experience from auto department. Kept me waiting an hour before letting me know they wouldn't change my tires because of some arbitrary speed rating policy that every other tire shop says is ridiculous! Flippant rude staff who were completely unapologetic.
I placed an order for curbside pickup as I've been doing it quite often recently during covid and haven't had an issue. They placed the items in my trunk and I drove the 15 mins home. I had ordered a new Garmin Etrex but instead was given an obviously already opened Magellan in this beat up box. Shows an absolute lack of quality control both in whoever put a garmin sticker on it and the person who picked the order being okay giving a customer this obviously different product in such bad condition. I gave two stars because they atleast didn't give me a hassle returning it.
I love the online search engine, tells you the aisle and availability and amount of the thing you're looking for. No more asking around.
Got a battery charger from a different canadian tire. They helped look it up and warranty it and were great about it.
The parking in front is a little sparse, but you can park in the back by the auto center in the daytime.
I, mostly find what I need. Good sales!
You think Canadian Tire located in beautiful British Columbia would have more RV supplies. Guess they don't want more business
(Translated) Very clean and tidy, lots of space for. (Original) Bien propre et ordonner, bc d'espaces pour.
Went to buy gloves for working on a dirtbike, and they had literally 0 latex/nitrile gloves, only gardening gloves!! 4 boxes per person and yet they're so understocked that this is the only Canadian Tire that has none left in stock. I get that people want gloves due to covid 19 but c'mon, they're intended for mechanical applications so people like me can't find what they need because this seems to be the next thing people are hording unnecessarily! The kids at the one desk were trying to be helpful so that's one thing that's appreciated atleast
Good, with sales..but sales persons might be tricky. With offering you products which are not in sale.
Staff at this location are helpful, efficient and they care. I would recommend this location. Updated Apr 2021, recently took my new car for a seasonal tire swap and the team addressed efficiently and professional. This adds a great impression to the tire center on top on my regular shopping exp. well done.
I love the user experience on the Canadian Tire website. It's amazing to me that I can quickly search for any item and see if it's in stock at my preferred store. When I click on an item of interest I see how many they have left in stock and the aisle number as well ????. Knowing exactly where to get what I want has helped me breeze in and out of that big store many times without having to ask for help locating anything. I find this amaaaaazing. Good job Canadian Tire ????????!!! (Disclaimer - I know I sound like a gushing promoter so let me mention that I neither work for Canadian Tire nor know anyone there)
Great shopping via their app and the curbside pickup option is great especially since I have issues with walking a lot.
Got skates but they didint help
Had what I was looking for, and not too busy.....
DONT STOP HERE!!! We were travelling through from Cornwall to Toronto when I notice my tire light came in my car. we stopped at Canadian tire and they were two guys standing in the garage my son asked them if they can look at my tire they replied “go across the parking lot and put air in your tire yourself”. We couldn’t find the self-serve tire machine I went into the store later and complained to the parts manager. He put air in my tire. We got back to Toronto to find out there was a nail in my tire. We could have gotten into a bad accident on the 401. LAZY USELSS WORKERS!!!
Often understaffed, but the selection and prices are good and the staff are extremely friendly. One stop shopping.
Easy to find what you're looking for, helpful staff, clean and tidy store.
One of my favorite stores
Just browsing a smaller store.
Called looking for information for some PPE , rep wouldn't even take the time to look if other stores had the product nor would he advise of orders or order status. Not happy with the customer service at this moment!
It's pretty obvious that the staff at this location have better training and job fulfillment than at other locations. People here are friendly and helpful. Yesterday I was staring mindlessly into a display case and was actually asked by an employee if I needed some help, can't think of the last time that has happened to me at CT.
(Translated) Super store i love (Original) Magasin super j adore
I found the store to be very disorganized and cluttery today.
They keep alot of stock on the shelves and variety. Could do more with Atv dept and RV shelves. Missing basic stuff like RV bumper caps. And Atv dept has almost nothing considering many Atv riders in this area. Eg Boots, Gloves and basic Atv parts, Eg mirrors phone, Gps holders storage compartments for racks. Just basic stuff. Do this and you get 5 stars.
Good, helpful for finding a product.
Finding assistance at this store is quite difficult, and in some cases a waste of time. I really do not like going to this store.
Not the powerhouse it once was. Past few times I've gone in there staff (specifically in the auto department) have been knowledgeable and often rude. Nonetheless, large selection of goods if you know what youre looking for
Way more organized then Fort st John always stop in when im in DC
CANADIAN TIRE - WE CAN NOT!!!! This is a new slogan should be. Want to share some bad experience dealing with Flin-Flon store. - Wanted to buy a tool chest- found Two in stock available. Have to travel 140 km to the nearest store in Flin. And what? They CAN NOT find them! - They have one from shelf open but CAN NOT sell it without manager. - To buy online They CAN NOT deliver it because it is oversized item! Period! Two huge boxes can not be found! I wasted 3 hours of my time and about 60 CAD for gas to face such an unprofessional attitude!
They always have whatever automotive basics I need, but getting any help at the parts desk always feels like a waste of time.
Not dog friendly ???????? while other Canadian tire stores even ask you to not leave your pets in the hot car this store doesn’t care apparently. We’ll be shopping somewhere else!
(Translated) I often find what I'm looking for different items (Original) Je trouve souvent ce que je cherche différents articles
Very hard to maneuver a shopping cart due to products in the isles
4 employees behind front desk all grown women almost walked put poorest service i ever had EVER
Not a bad place, but sometimes lacking stock on key sale items at the start of the sale.
(Translated) You find even what you can't imagine (Original) Encuentras hasta lo que no te imaginas
WOW all the items you can buy that you don't even need, consumerism at it's finest.????????????
(Translated) Waiting interminable, it feels like served by children without talking about the garage a real joke. Place to avoid !! (Original) Attente interminable, on se croirait servit par des enfants sans parler du garage une vraie joke. Endroit à éviter!!
They always have what I'm looking for.
Came to this Canadian Tire to buy a common 21mm impact socket and they had none. Both Canadian Tires in Laval had lots in stock... Wasn't happy until I spoke to Maria and she helped brightened my day. Maria is the best. ❤️
Shelves are - lots of stock
Admirals and the Langford location are the best.
Great place
Very helpful staff courteous
Good service, some narrow aisles and poor wifi.
It's ok. Hard to find help. Need more staff.
Nothing but positive experiences here. The store is large and the people in the auto shop are wonderful to deal with.
Poor service. Never going back. Not worth the one star.
We were helped by James at customer service today. He helped us exchange some muffler parts without receipt but extensive research into our debit transactions history. He spoke with his manager and got approval to give us an in-store credit for the parts and we are able to continue our project car because of this. Thanks James, you've saved us a lot of heartache and time. Thank you Canadian Tire!
Ok
Always a joy shopping at CT
Top of the line automotive service department. Had a problem and was resolved without delay
Called several times got transferred to the auto dept and the phone line went dead tried three times then explained the situation to the front desk all for not ..that lazy person who answered my call just keep doing the same transfer after I said it was not working ..your store should have an undercover shopper to show how much the sevice has good down hill ..I will never call that store again
Always a great experience. Staff friendly and knowledgeable about the items in the store.
Amazing staff. Best can tire I've been to in Canada
(Translated) Lots of goods, very clean and very well arranged (Original) Beaucoup de marchandises, très propre et très bien disposees
Great service in every department. The bathroom was vulgar.
Excellent sale prices, hard to find anybody to help with anything
Awesome and super kid friendly, me and my daughters favorite ice cream shop :)
Filter ???!!!
Nice, clean and friendly staff
The worst costumer service experience I ever had, I dont know is this a racist thing but I went there with a flat tire and the auto service the guy told me everything is book, I said ok nothing to do but the place what's empty and I told the guy that if there's a chance to fix my tire because I need it urgently and I did it nicely but the old guy told me good luck with that, I didn't went there to ask a favor, I went there for a service that I'm gonna pay, to be honest how long is gonna take to fix a flat tire, after that I spend more than 1 hour outside in the parking lot and the auto service continue to be empty.
Great service.
(Translated) A must, always a lot of choice! (Original) Un incontournable , toujours beaucoup de choix !
You need it. It's probably here!
This is a review for the garden centre. I called 4 times because the people answering the phone didnt know how to transfer to different departments when they didnt know the answer. Obviously the people i spoke to were trying to help but even the person in the plant or seasonal department didnt know what an echinacea was... i was kind of hoping the person answering the phone would be capable of answering the question specific to their department. They were suoer nice and i totally understand that its difficult when people call, but why have a phone if its not helpful.
Some helpful and some not so helpful employees. There are never enough specials in hand. As one employee said today" you waited too long!" Well excuse me for working all day!
Excellent staff and service!
Store I could spend alot of money in if I had lots of money!
Small town Canadian Tire store with a decent selection.
(Translated) Store eheheheh (Original) Magasin pour homme eheheheh
Great job fixing up my vehicle, & getting me on my way! Always a love/hate relationship I say! Love talking with the friendly & courteous mechanics & manager Lynn but if I'm speaking with them it means I have a problem, Lol But it helps to have good relationship with mechanics & manager to deal with issue! Thanks guys for making it easy!????????
Okay
Please improve the way you organize the store: everything seems cramped and all over the place. It's been 3 times I come into the store and it just does not feel as clean and well organized as other Canadian Tire stores. However, you do have a friendly staff!
Like the store wish it was bigger so much stuff jammed in a small store .
Clean, well organized with super friendlu staff
Just another Canadian Tire
Friendly staff, all kinds of stuff.
Ups and downs but generally good enough I guess for Elliot Lake?
Well supplied departments. Great, helpful staff. Always find what I need.
This store has greatly deteriorated under its new owner: (1) Store no longer accepts used oil for recycling. This is outrageous for a company that sells so much oil. (2) Store evidently terminated all the previous owner's staff - new staff is far less knowledgeable. (3) Store has few staff on floor to answer questions -frequently have to search to find someone. (4) Store very rarely has sufficient cashiers - leading to frequent long checkout lines.. (5) Store distrusts us: they prohibit backpacks in store -must be checked at counter). I've been a long-time CTC customer, but I avoid this store and shop at others.
Very slow in unloading. I brought only two skids and it was my last delivery, so needed to get back with in my shift. They didn’t start for 45 minutes. I had to go inside and request them to get started otherwise the guy was asking 30 more minutes. It should not have taken more than 10 minutes to remove two skids.
One of the smaller canadian tire locations in the city. The area it is located in is very busy area for traffic. During the Colwood Crawl this area is a zoo with traffic jams
Good selection. Auto service has always been well done and professional for the few times that I have used it.
CORNER BROOK TODAY LOOKING FOR ODD AND END WALMART NEVER HAD ANY GOOD OLD CANADIAN TIRES BAM...FOUND WHAT I NEED
The older I get the more I enjoy Canadian Tire. To many isles lol
Google Pay not supported
Thank you for the help on Boxing Day.. I know things were flying off the shelves and 3 associates were able to get what we were looking for, amazing team and friendly staff..
In garage. Super .fast and friendly service
Love canadian tire
Bought new tires....good service.
I had immediate and attentive service both in dealing with the Department purchase and returns and exchange department.
Great friendly staff. The owners are great and they have the best food truck in their parking lot!
Very good place for buying most of the house things
Elliot lake Canadian Tire one stop place get everything u need
Lots of parking staff very good and very helpfull
(Translated) Good service, very polite employees! Very effective in terms of disinfection, both for the hands and the handles of the carriage. ???????????????????? (Original) Bon service, employés très poli ! Très efficace pour ce qui est du desinfectage, autant pour les mains que les poignées de carrosse. ????????????????????
Mia in Sporting Goods was very helpful!
GREAT deals!!!????????????????????eh!!!
Pretty darn average Canadian tire. Lots of stuff you need...just make sure you dont pay full price.
I like Canadian tire, they got everything I need mainly! ????
Awesome store, it has everything you need and more!
On my visit here today I planned to make one purchase. After looking around this smaller (but well stocked) location. I found several items I decided to purchase. Several staff members greeted me. I must have looked overwhelmed because a manager (Jeff) asked if I needed help. He asked what I was looking for and ended up helping find even more items to purchase. Another couple of team members assisted me with checking out. Another young guy (Tyler) helped me out to the truck and helped me load. He was very patient. Every one I encountered today at this Canadian Tire were very friendly and helpful. This is not always the experience I've had with other locations. Additionally it was probably the cleanest Canadian Tire I've been to. I live in Saskatoon and just happened to stop at the Martensville location today. After the wonderful experience today, I'll drive the extra distance to visit this location on my next Canadian Tire run.
(Translated) The worst mechanical service I have ever seen. 2 experiences that are summarized by lies, breach of trust and sloppy work in a dangerous way. I never return to a Canadian Tire with one of my cars. (Original) Le pire service Mécanique que je n'ai jamais vu. 2 expériences qui se résument par mensonges, abus de confiance et travail bâclé de façon dangereuse. Je ne remet plus jamais les pieds dans un Canadian Tire avec une de mes auto.
Nice place. Pretty cool stuff and cool staff.
Great
Yet another time we left with nothing. Staff the cash registers for once.
(Translated) Caring staff The best organized TC of T-R (Original) Personnel attentionné Le CT le mieux organisé de T-R
Great store but not stocking everything in flyer sadly
Sorta big store
Was a late minute customer one staff member greeted us at the door was happy to let us continue however the next staff member was rude in telling us they were closed and had to leave once inside the stagg went above and beyond especially the young guy in hardware...which made up for the previous female worker. The young guy even carried the item to the car for us
Traveling from the U.S. as and had a battery go bad on my Silverado. Late in the day, but they fit me in and replaced the battery in less than an hour. Very friendly folks in the Auto Repair Dept.
The staff was very polite and even when the bike I was purchasing was incorrectly tagged, they gave me the price it was showed which was quite a bit cheaper than it's actual price.
Really helpful
Large Canadian tire store with friendly staff.
K
Hate the way they set up their check out lines
Overpriced garbage
Found everything that I needed
Severely understaffed. Frequently have to wait in line for extended periods of time at the auto / parts desks and cashiers.
Always find what I'm looking for here.
I placed an order to pick up in store over a month ago and was getting no updates. Sent an email about it weeks ago and got no response. It said they had zero in stock in store but every other store on the island has the item I wanted so I don’t get why it was taking so long. Went in store yesterday and they had so many on the shelf but my order was just still processing and no one had responded to my email still. Also the parking lot was an icy mess when other parking lots in the same complex were much better. You clearly sell salt and snow shovels - spread some of that stuff to make it a safer, less stressful experience for customers.
Great customer service tonight, even when we were there so close to them closing!
Worst ever customer service!!!!
(Translated) Very cool (Original) رائع جدآ
You can find a lot of different things for the whole family. I even bought an early Christmas gift for my boys.
This is the best damn Canadian Tire store in Fort Erie. Lol
Super clean and very friendly and helpful staff
Your average CT
Got what I needed .
They have most of what you might need.
I like tires
Quite busy but got through checkout quickly
Has everything we wanted. But it's a nightmare navigating how to check out.
Helpful staff...
Cood place
Couldn't find a bathroom sink with the right dimensions in town, but the first one I looked at was the one I needed. Who knew? LOL.
The best kind of story you could ever want to have in your hometown I would love one there in Oroville California Canadian Tire
I don't like Chathem Canadian Tire. They run out of what they advertise and don't restock. Blenheim C.T is much better.
Manager was really helpful when we came back due to wrong parts given to us. Thanks!
the staff were friendly
It's ok
good
helpful staff clean store..
Not once in my probably last 20 visits have any rep asked if I need help. Always seems like they are trying not to be seen. I think they are short staffed as well.
Very helpfull to find what i was looking for, went the extra to help reach out to other stores.
My favorite store in cranbrook! Great service.
Not everything available the same as the other canadian stores. But they will help you very kindly
This last visit to Canadian Tire was awful. We were to pick up a kayak, which was purchased as a gift and to be picked up today. We went there and the kayak was nowhere to be found!! Five or six employees muddled about for over an hour, with no success finding the paid for kayak! My partner, because of a trip planned this week, purchased another kayak at $100 more than the one purchased, as a gift. Further to that, last Fall, I purchased 4 tires and some other items valued at over a thousand bucks. When I got to the till, the cashier asked me for around $300. I mentioned that couldn't be correct. She could not have charged me for the tires, which were $600. After a few minutes, fussing with the till, she assured me that the amount was indeed around $300. I paid her but when I got to my car, I could not leave the parking lot. I went back to the store, explained what had just occurred. I insisted there was an error and paid the $600 for the tires!! Cashier training: fail!!
Great deals but horrible customer service at front desk. Load and rude lady. Always there.
Not so common in a Canadian Tire so it has to be said. Got great assistance from the staff here. Available, friendly and smart, they were very caring and listening helped me find the right solution for my problem. Plus it was really fast and cheap solution
Shopped at this Canadian tire for 20 years. Great store with excellent staff
Got amazing service for the skates . Thanx.
Great store a varity of things you might need
Love this store. Lots of variety of goods. Good prices too.
Aways have great deals at Canadian Tire.
Young fellow working was very helpful
Great store
(Translated) The first few years the service was ok. For some time now (with the new general manager and the service manager) the experience has been truly pitiful. Personal experience: I was forced to go there with my car. I must say that the bad reputation of Canadian Tire is confirmed (see the magazine Protegez-vous). Overbilling, arrogant attitude, condescending attitude and even aggressive. I am considering filing a complaint with the central office for the attitude and the small claim for the overcharging. (Original) Les premières années, le service était correct. Depuis quelque temps (avec le nouveau directeur général et celui du service), l'expérience est vraiment pitoyable. Expérience personnelle: J'ai été contraint de m'y rendre avec mon auto. Je dois dire que la mauvaise réputation de Canadien Tire est confirmée (voir le magasine Protegez-vous). Surfacturation, attitude arrogante, attitude condescendante et même agressive. Je considère déposer une plainte au bureau central pour l’attitude et à la petite créance pour la surfacturation.
I started by trying to buy a sale item in our local Courtenay store. They didn't have 8item, so I asked if someone could contact a nearby store and inquire if the item was available. A call to the Campbell River store proved fruitful and they agreed to hold it for me. When I got to CR, the clerk knew about the hold, but, it took a wh6to find. In the end, this was one of the best experiences I have had with Canadian Tire.
Love the locker concept. Fast and easy.
Have always been very happy with my experience here. Love the garden centre when it's open and store has a decent selection of stuff. Cashiers are always helpful and there's cookies for my dog :) Recently had some tires installed at the service centre and was very happy with the advice given on tires as well as the overall service and installation
(Translated) Many customers today cause good weather (Original) Beaucoup client aujourd'hui cause du beau temps
Alway loved this place!
Great selection
Great as always, with good deals but I wish they can import more gym equipment...
Fantastic service people, very friendly and helpful even if they don't have what you are looking for, they will find out where you can get the help you need, I.e., transmission rebuild...very helpful. Good going
(Translated) Friendly staff (Original) Personnels conviviales
(Translated) The people who work in this square have your needs at heart. (Original) Les personnes qui travaillent dans cette place ont a cœur tes besoins.
Great staff
Had a safety done, vehicle sat in the driveway for months due to conversion to a camper van. On the first trip out we got 200km away and I felt some vibration. Pulled over and found driver's side rear as pictured. Lugs were finger-tight on passenger side rear, but fully torqued both sides of front. Luckily I noticed the issue before losing the wheel. Service says they won't do anything because too much time has passed.
Friendly staff I like the app and how it helps me know the inventory amount and aisle number
The store here is much larger and has a better selection than the store in my area
Didn't have what l was looking for.
Pretty good selection, but the employees always seemed busy. It also needed some sorting as it was a little difficult to find certain items or the price for an item once found.
Spent $68 on HID 9005 headlights, and they didn't work right out of the box. I went to return it (mind you it was only 2 hours since I had purchased them) and I was told "You cannot return this item as you opened up the box." I had my receipt, and the box IN RESELLABLE CONDITION. I took my ohmmeter and saw it was an OPEN CIRCUIT, and I didn't modify them or even mangle them in any way. I asked to see management and they refused, in fact they made excuses saying "Oh they're all busy..." ad my personal favorite "It is as it is. Go sell them on Ebay if you want your money back." which you DON'T SAY TO a CUSTOMER. And EVERY OTHER CANADIAN TIRE STORE I WENT TO said "They cannot do that to you, the product was faulty." and the item wasn't on clearance either. I use to love this store, now I will never step foot in it again for horrible customer service. EDIT: I should also mention that it is overpriced here and staff are very rude. I got a lecture about "Social Distancing" when I knew I was following the guidelines. I had to take my tape measure out and MEASURE THE DISTANCE and say "I'm 8 feet away from you." I'm extremely disappointed, and I don't recommend ANYONE going to this store.
nice and clean store. good service
Really good service
Was happy to see they hired security to enforce mask rules. After a recent trip to home depot with 2 customers not wearing masks properly and not being asked to leave, I'm going to stick with Canadian Tire. Bought an electric lawn mower here almost 3 years ago, still going strong. Good selection and strong return policy.
Very small Canadian Tire. Often need to ask if items are in stock, as they are not on the sales floor.
Great Canadian Tire for a small community
Awesome deals
Okay for general hardware, warranty can be finicky and layout is a bit confusing.
Employees very helpful!
We purchased a couple of mountain bikes here. The staff in the Sports department were friendly and helpful. The bikes were in boxes when we purchased them, but it only took a day for them to be assembled for free. Our only issue was that both bike’s had really low tire pressure. The tires call for 40-55 psi, but ours had about 15 psi in each tire.
Very convenient helpful people able to find everything I need Plus we have the triangle rewards card and we get points for everything we buy awesome
David in Auto Service Rocks...helped me with all my questions and was fast and efficient.????
A shelf I bought had a dented piece and they took it back no questions asked. Quick and friendly service.
Great sales happening
In and out very quickly not very busy amazing staff but store was very messy and all over the place
(Translated) There are really good prices (Original) Il y a vraiment de bon prix
I always have to stop by the Canadian Tire in Brockville when I am home. I remember going there as a young lad and buying my first set of ratchet wrenches for my first car.
Lots of stuff here
The staff is really helpful and friendly. They sell useful and important products at a very reasonable price. I enjoy collecting CT money. This location is well kept and has always had what I'm looking for.
The people of newfoundslands loves votin for liberals. "We votes liberal no matters whats bys" Should be their slogan. This canadian tire sold me a nice wrench.
It's a box store
so so
I find many things, it is very well stocked
The new location is a nice size. I only buy a few things here as I find it is more expensive than other stores.
Lots of stock and there were staff if you needed questions answered.
Helpful staff clean store easy to find what i needed.
Often they don't have what I'm looking for in stock or can't find it in inventory. The store is clean overall and staff are as helpful as they can be, once you manage to track one down.
Good
On reserve so that's good for taxes. Always find a deal here.
staff shortage and cashier rudeness
It was a typical trip to the store.
I went to five different hardware stores trying to find somewhere that would have blanks to copy my old garage side door key and I found them here! The man who makes the keys seems to be a veteran keymaker, they all work perfectly, very happy
On November 16th, I got 4 new tires. Two days later one is completely flat. On November 21st I went to Canadian Tire and replaced / repaired. On November 23rd it was flat again; so Canadian Tire replaced again. it's now November 27th and my tires flat again.
Clean store
They have such great service. Their new curbside pickup is awesome. Enjoy shopping there!
Love Canadian Tires selection
All good
I can bring my Dog, she loves it.
All you come to expect from The Tire.
Pretty good Canadian tire, can be very busy though.
Quick service. Manager in auto parts knows her stuff!
Amazing customer service workers ????
Your average big box store, lots of selection for the size of the store, mediocre service.
Excellent service
Newly renovated
Always find what I'm looking for and their garage has been reliable. The store has a nice atmosphere and staff are friendly.
Maybe if they would actually answer their phones it could be a good store. 45 minutes calling and no answer in any department. I'm not up to driving 3 hours without knowing if the object I'm looking for is even there. Awesome customer service.
Very good service
Canadian Tire doesnt have everything I need but it has most things. I have have been there so frequently I know what to expect. Today I bought stain in the paint department, lights in the outdoor section, containers in the kitchen department and I stocked up on their Frank's cashews. They have redone the entranceway and made the outdoor section less cluttered and more welcoming. Nice.
New building and looks fresh.
Thanks to the service dept. Especially Ian, peter and Ron for fantastic service and advice with our radiator problem.
It amazes me how customer service's is terribly awful at any Canadian Tire no matter where I go. Spent almost a grand 1K yesterday and could have spent more but the lack of help or knowledge left me forgoing a few items, I was served and told they had to look in the warehouse to see if an item was there after waiting for 37 minutes I had enough made my way to the cash and continued purchasing my needs to the Home Depot where I got exceptional services.
more then just tires, camping , boating and home has it all
Very awesome stuff and very clean
Can't exchange something that doesn't work
Excellent all around! Friendly staff. ????
friendly staff, pet friendly. ????Frankie gets her pet food here.
Great customer service! Always happy to help and explain what you need or what would work best!
Great products at awesome sale prices. Very helpful managers and staff.
Always great service and usually find what we want!!
Wont take a product back that has not left the box and have a receipt from when bought . not first time i have had problems with them not backing up there mastercrap products as well thought they were life time warranty !
Lots of stuff
My experience at Canadian Tire, (Dawson Creek) has been nothing but great lately and before it was good. I am pleased with Kim's help and information when I take in my car. (Automotive's Dept). She is above average in her help and knowledge and also thanks to the mechanics who did the great work on my car! Thanks!
Never seem to have what I'm looking for.
N9t the best
More than 3 hours change the tires with appointment. Don't lose your time and money here.
I really like Canadian tire they almost always have what your looking for and more. My friend got himself an electric lighter which was fun to use
Good product selection, amazing sales sometimes, hard to find things, not enough staff.
Good CT store, friendly staff
A go to place for all my vehicle needs... friendly service and the best price I've seeen for tire storage!
Just about a one stop shop.
Experience service staff
Easy to get around
Always lots of selection
Store can get crowded. They're expanding / remodelling now. Sometimes staff can seem a bit grouchy or snappy with you. Online orders could be better as the app will tell me it's ready when it's not and staff will act like it's my fault for coming early.
It's Canadian Tire. Overpriced most days unless you get things on sale but carry nearly every item. These people complaining about getting there car fixed at a Canadian tire ? Of course there gonna try to sell you stuff you don't need. There are no mechanics there. They are called parts changers and you gotta be a fool for taking your car into any big Corp for anything. Stay small, keep it to local mechanics or do it yourself. But c.tire There ok. Worth a visit
The wo-man store .. lol
Very clean well laid out store great mechanics as well
Very good lay out, very friendly and knowledgeable staff
Friendly staff that actually goes out of the way to help you find things.
I had some Canadian Tire cash and wanted to put it on my Canadian Tire triangle rewards card. The cashier wasn't sure how to do it, but she found out very shortly and was very helpful.
Nice and big store. Not as big as the one on Hebron Way but easy to get around in with usually lots of stock
Everything's easy to find and what i look for is always available
The staff at this location are great, I just bought two kayaks here, and its where I buy most my fishing equiptment.
Great new store. Lots of room, great selection. It can be a bit tough to find staff to assist however.
Good store and good selection of products the staff is super friendly
(Translated) We find excellent service! (Original) On trouve de tout excellent service!
For a place that sells tires and is the biggest tire retailer in Canada ,you would think they have an air hose to fill your tires , the ones they sell you , but no , I asked a technician and he said all the air hoses are inside , Maybe management are as goofy as the guy they hired to do their adds ?
Nice store, lots of stuff. Staff was friendly and attentive.
One of the BEST Canadian Tires I've been to! Huge store with lots and lots of selection, great staff and always kept immaculately clean and tidy. Wheelchair accessible.
My last trip to Cambodian tire I got everything I needed and more.
Regular ol' Canadian Tire. Large by Valley standards, always find something I need when I go in. Good selection and staff know where stuff is, also knowledgeable and helpful.
Martensville great. The Saskatoon stores harasses evrryone at the doors.
Nice big isles. Less annoying than other older Canadian Tires.
Great service and good work
Good selection
I love perusing the clearance sections, while using the free internet to look at the clearance items in their website. Polite, helpful staff. My favorite store.
Not much pool supplies
Very helpful and nice.
(Translated) Very messy and nobody could answer me where the window coverings were. (Original) Très bordélique et personne n’a pu me répondre ou était les revêtements de fenêtre.
A bit better than average Canadian Tire store. Good selection not very crowded with room in the aisles. Also has a service dept.
Car needed more work than expected but one of the service fellows called for a necessary recycled part and found it right away. Always honest and look for ways to help deal with unexpected costs. Thanks
Love my CT
My fav store
Good place to shop. Has most things you may need for your home and vehicle. There's a lot of staff present to help you with your needs.
Best place for everything you need home or camping ????????️
Went to get my tires torqued and was seen pretty much right away. The guy at the counter was very friendly, polite and chatty.
Great customer service
(Translated) Inventory often wrong otherwise good service (Original) Inventaire souvent faux sinon bon service
When Costco still didn't have my tires after more than three weeks of waiting, Canadian Tire had them in stock. Installation was by appointment and took less than an hour.
(Translated) I left my car for a Belt Tensioner change on Monday, November 6, 2017. The same Monday they called me to tell me that they did not find the problem. They told me they would fix it on Tuesday and that they would call me. Wednesday November 8, 2017 4pm I decide to stop by to see when it would be ready. The car was ready, nobody knew why they had not called me. They just told me they were really sorry. I am extremely disappointed in the service provided by this Canadian Tire branch. I do not recommend to anybody. Avoid having to fix your cars there. Extremely disappointed with this Canadian Tire Branch (Admirals). Lack of professionalism on the automotive section. Avoid do business with those people. (Original) Deje mi coche para un cambio de Belt Tensioner el Lunes 6 de Noviembre 2017. El mismo Lunes me llamaron para decirme que no encontraban el problema. Me dijeron que lo arreglarian el Martes y que me llamarían. Miércoles 8 de Noviembre 2017 4pm decido pasar para ver cuando estaría listo. El coche estaba listo, nadie sabía por que no me habían llamado. Solo me dijeron que lo sentían mucho. Yo estoy extremadamente decepcionado con el servicio que este branch de Canadian Tire. No lo recomiendo a nadie. Eviten tener que arreglar sus coches ahí. Extremely disappointed with this Canadian Tire Branch (Admirals). Lack of professionalism on the automotive section. Avoid do business with those people.
Amazing selection of just about anything for your home
40 minutes in line to buy a set of tires..
If I put 5 stars do I get a nice personal response from canadian tire?
Always can find what I want
It was a normal experience
People are pretty helpful if youre searching for something
Nice store
Customer service is bad
Always friendly and large, great priced selection.
Nice store
Very pleasant, helpful staff, good pricing and a great range of goods for every task inside and outside the home. All in all the best store for all you could ever need or want.
Shopping at this store can be very dunting for me as a women. Everytime going into the parts department I don't like you either get the guy that doesn't know anything about parts or the guy that trys to tell you don't need that part and it's this part when you tell whats going on with your vichele. This store I like walking around browsing and just looking. I always look at the clearance rack because you just never know what you will find.
Exce service!!! Everything and never out of stock!!
Not much for automotive stock (bulbs, fluids, etc.)
Well kept & good costumer experience
Awesome place for hockey gear and Canadian chocolate
My dog and I liked the pet section.
new store Grand opening Very friendly staff
(Translated) Always good price and good quality. (Original) Toujours bon prix et bonne qualitée.
Need more floor staff, and why is only one checkout open when the place is full.
Great customer service. Knowledgable staff.
Rude staff. Not helpful. Lack of selection. Customer service was a little bit helpful but overall I didn't fi d what I was looking for and even my 5 year old niece commented about the rude staff
Biggest in town
Always love the prices at Canadian Tire.
Nice, big store. Clean and organized. Sometimes a little tough to catch someone for help when busy.
(Translated) Good size, Good location (near the 40) courteous service (Original) Bonne superficie, Bon emplacement (près de la 40) service courtois
Canadian tire Brooks said I need new bearings for my Nissan when I went down there to get my breaks done. He also said I might not make it home to NORTH Battleford sk. I took the risk and drove it there anyway. I then went to NAPA to get the bearings witch where better and cheaper then CANADAIN tire and took my Nissan to my friend Bow who is a certified mechanic for 30 years and said there is nothing wrong with my Bearings . THANKS CANADIAN TIRE FOR THE STRESS AND WAISTING MY TIME AND MONEY.
Helpful staff and easy to find items.
Good
(Translated) Excellent service !!! (Original) Excellent service!!!
I came in for some shells and it took about 30 min to find someone to open the cabinet. Understandable if it was a weekend but it was Wednesday. Whatever still love the place.
Had hand sanitizers and free masks available at entrance.
Always have specials on tons of items
I do not like the service lady. There was a great big guy we all loved. What happened to him
absolutely useless auto parts stor ! They never get it right !!
(Translated) Good service, good products. (Original) Bon service, bon produits.
Good customer service from cashiers, can be difficult locating sales items (not on shelves)
Wow. Clean store and friendly staff. I asked two questions. Where is x? Immediate pleasant answers down aisle 22 and 25 with perfect pinpoint accuracy.
Great store
Nice!!
Good deals
Good stock, never too busy
Nice to have a Canadian Tire nearby. Always had good service.
Jan 5 2022 approx 5:30pm operator#72034 At checkout I was prompted to pay credit or debit, I submitted cash, the cashier scoffs at my money! Rude older woman.. if she is going to be judging me by my method of payment or attempting to embarrass me In front of the other customer waiting in line she shouldn’t be working the tills. I believe this isn’t the first time I’ve encountered this worker
great service.
Well stocked with day to day items
Good
Barely existent telephone service. The workers rush you on the telephone. Not a pleasant experience as a customer. Sports Experts's phone service is excellent compared to this store.
(Translated) I always find new things useful. (Original) Je trouve toujours des nouvelles choses utiles.
Always helpful
(Translated) Big area when you are looking for something in particular..and you have not much time to shop..tu searched for a long time Clerks in minimum number too busy to answer or else in found pad (Original) Grande surface quand tu cherche qq chose en particulier..et que tu n'as pas bcp de temps pr magasiner..tu cherches longtemps Les commis en nombre minimal trop occupes pr repondre ou bien in en trouve pad
Had to wait over an hour for the employee to find the tires I wanted to buy
All was good. Great price.
As expected. I had to do their job. Went in for short hair fibreglass filler. None in stock. He said if it's not on shelf then he don't stock it. B.S. Attendant did not know how to search for it. I Googled the item number on their website. He went in the behind the counter stock to get it. Just do your job. So I can do mine
A great place to shop around. Some surprising sales in store. Big selection. Appeals to both men and women.
Good survive, and have a lot of things that a person is looking for and good quality..
(Translated) Excellent ???? service (Original) Excellent ???? service
The staff was really great in helping me with ideas on how to deal with my 1/2 km icy driveway
My favourite store! Staff are helpful, great selection!
Tara in sporting goods went above and beyond to help. She provided excellent customer service, which is hard to find these days.
Very big store, free parking lots to choose from. Great Christmas store for decorations for the Griswold in you ,????
Big shout out to Canadian Tire in Dawson Creek tonight. They really helped us out when Grande Prairie Canadian Tire wouldn’t. I wish I remembered the names of the two ladies at customer service. You gals are fantastic! ????????????
(Translated) Not much to say, all know them and we're happy to have them (Original) Pas grand chose à dire, tous les connais et nous sommes content de les avoirs
Called to see if I could get a tire repair done today. Tire is leaking air as it has a nail in it. Service manager was at lunch. Was told shouldn't be a problem as we have two tech's and nobody booked for either at 4:00pm. No problem I called back at the suggested time and boom...can't get you in cause we are booked solid. I explain the situation and the response I got wasn't close to what I should have heard from a service manager representing a retail business. At any rate I have no other choice but to now wait until Monday. I gave one star as this review system won't allow me to post with zero stars!
You know, Canadian Tire used to be mostly auto parts, been going there for close to 50 years. Over time they have added to there product range and now sell most household and gardeners goods too. Shop wisely for amazing weekly specials! Picked up 40 watt solar panels for 70% off today, solar power to run our greenhouse electrics.
Always great.
Canadian Tire is a good place to grab a variety of goods, many hardware related, but since that stretch outside that. Christmas supplies are usually quite good and their requirement is generally more reliable than Walmart.
God deal
No way
Love it
Staff are not that knowledgeable to be honest..... I always have a lot of young women working there who don't know much..... Canadian Tire seems to hire minimum wage untrained staff for general floor work
(Translated) Nice department store lots of choice (Original) Beau grand magasin beaucoup de choix
When you find the right staff they know what they're doing but sometimes you're just standing waiting.
hard to get help from staff.
The pickup tower is cool and amazing, what a time to be alive!
Multiple experiences, getting better
Good service
Friendly and knowledgeble staff. Full service garage and competent licenced mechanics
The staff made shopping easy very friendlv and helpful !!
Classic Canadian Tire vibes. They got everything
Great prices, good selection of outdoor goods. Sales are always good.
Had all the camping supplies i needed for a nice 3 day trip
The store at this location is awesome and the people who work there are amazing and are incredibly helpful and friendly. If you find yourself in Campbell River I strongly recommend that you visit this location, even if you don't need anything from there.
Excellent customer service.
Hw8dhehdvduwbd suwhdbs hi wi Canadia
Find a different location... multiple bad experiences here both with auto service and the retail side. From online "pick up in store" orders that have contained very visibly damaged products that should never be sold as new, to my girlfriend going to get a tire plugged and being told it couldn't be done and she would need a new tire (pretty new car with very new tires) and that they couldn't replace one tire she would have to get two new tires... (I could understand if they were a bit worn worn and that having different tread depth is not good, but they were not). Luckily she left (warned in advance if they try something like that just leave) and we went somewhere else and it was fixed for $30 no problem.
Worst customer service at this Canadian garage. The girl working their said on call that we have the tires in stock. I drove all the way from Saskatoon to martensville and she told me we don't have it. And she said ( with her few brain cells working) that it only takes 12 minutes to drive from Saskatoon to martensville
Not a store for everyone but one of m favourites.
Canadian tire is getting way overpriced
(Translated) We always find everything (Original) On trouve toujours tout
This is a smaller older style Canadian Tire, it still has what you want, it just feels more cramped. The staff here are helpful and friendly. Personally I hate this parking lot however.
Rarely ever the stock in store though shown and promoted online.
(Translated) No good service from young people and he does not know their store well. employees lack knowledge. And training. And mechanical question me I prefer the fast track to richelieu they have good prices and experienced mechanics I can close my eyes quietly with them .. (Original) Service nul bien des jeunes et il ne connaisse pas bien leurs magazin . les employés manque je conaissance. Et de formation. Et question mecanique moi je prefaire la voie rapide a richelieu ils ont de bon prix et des mecano d experience je peu fermer les yeux tranquil avec eux..
Better then Canadian tire in cardbournear
Nice
Great service but need to restock faster
Order was ready when I arrived. Gast in and out.
Still love Canadian Tire
Good
Great for all
What a lovely store!
This fall we had winter tires installed on our existing rims at Canadian Tire. I didn't inspect the rims closely at the time and over a month later while washing the vehicle I noticed that all 4 rims were damaged in a similar manner. The tires were installed about 5 years ago and rotated last in August 2018. They have never been off those rims since they were installed. I have hand cleaned them since the last rotation in 2018 and would have realized the damage. Canadian Tire insists that they could not have damaged the rims as there is a plastic guard on their tire machine that is replaced daily and inspected before each tire installation. I disagree as there is no way in the world all 4 rims could be damaged in an exact manner by any other party other than their auto service department. I say that their plastic guard was missing. CANADIAN TIRE WILL NOT ACCEPT RESPONSIBILITY!!
Well stoked. Very helpful stuff.
(Translated) Variety and good service (Original) Variété et bon service
Brand New store! More stuff!
The associates here are amazing and super friendly. I had Ron help me find a car seat and he was one of the best and most courteous associates that I ever dealt with at Canadian Tire. I would definitely recommend this Canadian Tire store!
Good place, good costumer service.
Large high quality - home hardware.
One of my favorite places
Free install service when I purchase wiper blades there
Merchandise is well laid out and they have a huge selection of different categories of goods. It caters for the motorist, the cyclist and a host of other sports, the carpenter or hobbyist, kitchenware, fuel for open fires or the furnace plus a lot more than I can list here. It's bright and cheery and staff are friendly and helpful. You'll probably find what you're looking for.
Nice big CT store...found the employee in the paint department dismissive and a bit rude.
Good recommendation
I give this place the worst possible rating I can. I had a manager of the store named sue threaten to call the RCMP on me after I questioned her on a price check in the store. Then she lied to me about why the price was wrong and I called her on it. She then caused a huge scene and actually argued with me in the store over an $8 price discrepancy, and said she would have me removed from the store, for simply questioning an unclearly marked price. This place is a complete joke. This lady should be fired! Seriously go to Walmart or anywhere else. Support business that actually care about their customers. This lady doesn't deserve to have a job. Ide give a 0/5 but 1 is the lowest I can go . SHOP ANYWHERE ELSE
Hard to get help to find stuff but clean store and always have enough tills open
Been shopping here for years. Used to have great staff, knowledgeable, helpful etc. Not sure what's changed but it's not nearly as good as it used to be. There are staff and they try but something is missing. Training.. knowledge etc. Still pretty good products so I'll be coming back.
Fair selection, cramped..
Like most Canadian Tire locations, always good to browse through, always a sale happening. LPT: If you encounter the nice folks pushing to get everyone walking through the doors to sign up for the Triangle MC, and you're just not interested, tell them you "have one already" and they'll leave you alone!
My 2nd time in a store since covid and I felt very safe. Thank you, Canadian Tire
Good store. Wide variety of automotive and household items. Staff is helpful when called upon.
(Translated) We find everything. Good service, (Original) On trouve de tout. Bon service,
Saturday morning 10 o'clock 25 clients in line to pay only 1 cashier not very well manage store!
I was on the phone for a very long time before anybody picked up. But when I was finally answered the worker was very helpful and polite. Great service just the phone needs a little more attention
(Translated) Quick! (Original) Rapide!
Some flyer items not carried or locatible
Thank you Canadian Tire for the new tires because of one bad screw
Good clean Canadian tire I found what I needed it wasn't sold out and it was on sale
(Translated) For the first time in ages, there was a confusing number of employees. The problem is the attitude of the employees, it does not seem (in fact I would even dare say) to make the happiness of being present. However, there is improvement on the general experience so we are on our way to find a Canadian Tire where it is not a chore to go make these purchases. (Original) Pour la première fois depuis une éternité, il y avait un nombre déstabilisant d'employé. Le problème c'est l'attitude de employés, ça semble pas (en fait j'oserais même affirmé) faire le bonheur d'être présent. Cependant il y a amélioration sur l'expérience générale alors on est route pour retrouver un Canadian Tire où ce n'est pas une corvée d'aller faire ces achats.
I went on this place for my oil change the old man working in automotive section is not having his concentration. He wanted to charge me 140 dollars for oil change and he checked something with the car didn't even mention that he gonna charge for that even I asked him too. Only the mechanic who changed the oil was nyc with me.he explained everything very well. Overall bad experience.
So far has everything I need.
Great auto and in store service. Like small town.
About what you'd expect.
Quick and efficient
Friendly staff
Good Canadian Tire with good Canadian tire stuff.
Don't take your car here they just charge you tell u everything is fine then it turns out somethings wrong.
The best service I have had in a while... Young and eager to serve staff.... And they happily speak English!
Ordered a set of winter tires.... Few weeks go by they phone me tires are on back order, No big deal, order up another set, week goes by no call from them so I phone them "Oh Ya your tires are here but we cant put them on for a week" great work boys and girls!
Huge store, can get lost if you aren't paying attention to where your going lol
Enormous store. Staff that helped me was good.
(Translated) Too overloaded with cousins. It is stunning. Otherwise all good (Original) Trop surchargé de cousins. C'est étourdissant. Sinon tout bien
Good location
Long waiting lines
Small store compared to Charlottetown and a bit of a confusing layout.
(Translated) Superb store, good variety of products and courteous employees, but prices are higher than their competitors on many items ... Shop before you buy! (Original) Superbe magasin, bonne variété de produits et employés courtois, mais les prix sont plus élèves que leurs concurrents sur plusieurs articles... Magasinez avant d'acheter!
Had exactly what I needed. Helpful staff.
Great place
(Translated) Nice and wanted items in stock. (Original) Sympas et items voulut en stock.
Friendly staff.
No problem finding what I was looking for, and some good sale prices. Unfortunately only 1 live cashier working, the "self-serve" machine called over an associate on the first item scanned for whatever reason, AND the machines don't take cash. I like Canadian Tire, but not keen on the "upgrade".
Nice friendly staff
Great service
Staff did say Hi and asked me if needed any help. I'm grateful to hear staff to say those words. Feel more welcome into Canadian Tire - Martensville, SK
They need more space for all the items they have.
(Translated) Very well (Original) Très bien
Nice little store
Quick service, awesome employees :)
Had four employers try to help me including the manager
Staff gets 4.5, store itself is a 2, poor layout, no space, place is a bit of a mess but they have everything
There's a wide variety of merchandise, from seasonal items to car parts, various tools, decor, as well as garden and plant supplies in the spring. It can be hard to track down a human being if you need help though!
Need more people working, we as customers should not have to look for a employee to find something!!!
Store is disorganized, cluttered, and a complete mess. Most employees are under-trained and or unpleasant. The "you must use a cart" rule is ridiculous. Using the same cloth the clean every cart is gross and unsanitary. On top of that they force you to use it. Go to Niagara Falls or Welland. Stores are bigger, cleaner, better staffed, and overall better.
Poor customer serive at this locations. Went in for a flat tire repair at 9:00 a.m. was told wait would be 1.5 hours. 3 hours later and my car hasnt moved from the parking lot. No communication about increased wait times. Will avoid this location in the future.
Took a car battery back with warranty I thought it would be a rated percentage discount on new battery because the 4 year warranty was up this oct. Got a drand new battery .They also took covid into consideration for another purchase I returned and saved me money again the manager was friendly and seemed to want to help me .
Good variety and great prices!
Had what I wanted. Looked on their web site first and it was in the isle where they said it was.
So friendly and helpfully great store
Great greenhouse selection, inside is well maintained and very friendly staff
You can get almost anything here.
Employees are next to useless, dont give out points or even ask for your card to collect Cdn Tire Money, when I asked, the the reply was "we dont do that, you need your card or a phone number" and when I stated she didnt ask me for my phone number, just rang it in, I got a look that definitely does not belong behind a counter or dealing with the public. Don't shop here ever, save yourself
(Translated) Probably the worst Canadian Tire in Quebec. The selection is fine, but the service is poor. (Original) Probablement le pire Canadian Tire au Québec. La sélection est correcte, mais le service est pourri.
Huge and clean place nice job Chatham
The worst Canadian Tire in NATO.... Seriously.
Organization and merchandising is poor. You hardly get any sales associates to answer your questions concerning items.
This store is a mess. New owners have really junked it up. Hopefully it helps with business. I do like that they have started selling minnows.
We're not from here so we were very pleasantly surprised to find this well stocked and sizeable CT.
(Translated) The only place to put rubbers on Sunday (Original) La seule place pour poser des rubbers le Dimanche
What lacks in supplies they make up in customer service! Edit 2021: Best prices for fishing gear, and very helpful staff. Big line ups since covid, but I'm glad they're open again!
I found everything I needed for everyone on my Xmas list
Great place to get what you need.
(Translated) Bad services. 3/4 of the employers are contrair and the accessories just come out of the Dollorama (way of talking because nothing lasts long) (Original) Mauvais services. Le 3/4 des employeurs sont contrairie et les accessoires sortent juste du Dollorama (façon de parler parce que rien dur longtemps)
Good
Nice store
I find it kind of expensive.. and is so hard to find anything !
(Translated) Very good service! (Original) Tres bon service !
Spent over 45 minutes at the auto parts for an oil filter, the worker said to "give me 5 minutes" several times only to act like I never talked to him a few minutes ago each time. This Canadian tire has by far the worst customer service I have ever seen.
Very friendly staff.
Parts staff had no idea how to go beyond what the computer said would work. I would imagine anyone who can operate a computer could do their job. I would suggest knowing what you need before you go in as they probably won't be able to help you other then grabbing a part from their warehouse.
Perfect
(Translated) Nothing to say, I find everything I need aside from the average service for help finding our stuff! (Original) Rien à dire, je trouve tout ce que j'ai besoin mise à part du service moyen pour l'aide à trouver nos trucs!
Ok
Great place for all recreational goods, or other stuff.
Good supply of what you may need. Friendly staff
Always get what I need
All stuff
Always great place for Tools and Tires
Got what I needed
Love to support Canadian big box stores
Need better service
My favorite store!
Super nice employees!
Never any staff around throughout the store. They would get 4 star but that new checkout line is horrible.
They are always helpful and efficient! What a great team
I had some issues this last time I went there, however as I was leaving the parking lot in my vehicle, one of the older women that works there asked if she could help me. And I was able to get my $200 item. It's a very busy place, the staff is hit or miss, the good ones are so busy they don't get to stop.. while the other ones stand and look at the wall. I would go back, but it's hit or miss.
Excellent service
Always clean, and very easy to locate things.
Have you seen the new sports fishing and hunting area? The carving are amazing
Excellent tire service. Staff is friendly.
(Translated) Find a vacuum cleaner that I needed at a great price. Satisfied. (Original) Trouver un aspirateur dont j avait besoin à très bon prix. Satisfaite.
Best thing is they are pet friendly
Service is friendly and helpful. But aisles crowded n things hanging off corner racks. Dangerous to wheelchair users and children in strollers or walking down aisles
Great place to socialize with friends also
Good
I was in the parts area when customer service went out of her way to help me.
Fast friendly service
Purchase online and I take advantage of their free 'curbside' pick up. Friendly, organized staff. My online orders are usually ready to pick up the same day. COVID protocols are being observed.
It's a Canadian tire. It is a great place to shop if you like to spend a lot of money . Lol . Always something you catch your eye at CT.
Staff was very helpful, but had to wait some time for them to show up in the sports department, even after asking at customer service department.
To many people in the store
Great place
it was fantastic
Always a great experience when shopping in here.
Completely useless since covid. You might as well shop at Amazon as you will get better service there. Nobody will answer the phone and if they do, they'll just transfer you to someone that doesn't answer their phone. Update: I called the number that was given to me. It's just a generic Canadian Tire phone number. I was put on hold. Probably "because of Covid".
It's a good place to shop, the line up at the Cash is long and often is only one cashier there.
Very nice place and service providers always.
Thank you, it is a pleasure to shop in your store, it is a wonderful store .
Canadian tire is really a hit or miss experience. I enjoy browsing through their large amount of goods and when they have a sale, it's a real sale. Though a few things could be improved like the selection of items or lack there of. Also their credit card salesmen are a big put off and I have always wanted to leave after an encounter with them. Their help services are really good, but their cashiers are unfriendly. I went to buy pipefitting pieces to build a home project and the cashier kept asking me if I knew what I was doing buying these items and giving me strange looks, I almost went somewhere else.
(Translated) Good service and courteous (Original) Bon service et courtois
This is my go to store for oil change, only!...so far the service I have received has been good untill I brought in a 6cyclinder SUV and that's when this store disappointed me. I took a BMW X3 in to change a burnt out headlight. I bought the light bulb for $100+tax at this store. I have the mechanic change the bulb, I was charge another $100+tax. The bulb did not light on. The mecahnic said the headlight power source have issue that I should take it to the dealer then I told the mechanic to remove the bulb since it's new so that I can fix the power source issue. I was told I have to pay $60+tax for the mecahnic to remove the headlight, really! The receptionist at the mecahnic told me it doesn't matter if they repair/fix car problems as long as I request for a service I pay for it. Mind you I have been to multiple Canadian Tire stores across the nation and from my experience, if the mechanic can't repair I don't pay. Because the service rendered was not successful. I don't have to be a mechanic to know that...prior to going to Canadian Tire I has already went to Mr. Lube on Douglas they inserted the bulb and remove the bulb it took them 2-3hrs and I pay nothing, yes! I pay nothing. Eversince then I have not use this facility mehanics for my auto needs. I hope Canadian Tire talk to their auto/mecahnic department. I am sure they are also the face of the store.
Benchmark Canadian tire.
I'm glad to have a Canadian Tire in my town. I'm not sure why there a so many low ratings. I have not encountered any problems.
I bought my truck tires here. Without telling me they charged me a $20 "predisposal fee" for my old tires which I wanted to keep. The people in the automotive department are very unfriendly and unhelpful, they avoid eye contact and don't introduce themselves when you approach them. When I later got my tires changed there I had to tell them 4 times that I wanted to keep my old tires, and they still forgot. They also charged me 7dollars for "oiling the back hatch of my truck's topper" because they couldn't get it open apparently. The hatch squeaks just the same so I think very low of the employees at this particular Canadian tire. I will not be going there again.
Always fantastic customer service.
Had good help from the plumbing department Saturday
I asked for assistance and found my stuff and was out in a few minutes.
You never know what you'll find at Canadian Tire. Lots of signage, and well stocked for a large variety of items. Great holiday section. Good sales on items I wouldn't expect them to carry. Toy section is a decent size as well. Needs resource for paper CT money to either be used or added to online app.
(Translated) The mechanic did not check properly whether the new alternator was charging the battery. Chu fall down in half an hour (Original) Le mécanicien a pas vérifié comme il faut si le nouvel alternateur chargeait la batterie. Chu retomber en panne dans la demiheure
Ah Canadian Tire. A monument to overcharging and complicated returns for decades of Canadians.
This store is always overcrowded, product is stacked so poorly in aisles that you can't get a cart through. The staff does not seem to be knowledgeable about where products are.
Reliable for what's needed
(Translated) Always helpful, always friendly, and good special (Original) Toujours serviable, toujours sympa, et de bons spéciaux
Store desperately out of date. The staff are great, and I have received great customer service, particularly in the auto service. But, the store is cramped and small. I am surprised Dauphin hasn't gotten a better Cdn Tire building already.
Checked online for a store with inventory of Sirius Satellite modules and they have 5. Drove in from Calgary to buy 2, and they are CLOSED for inventory ... Back here again at about 8 30 opening...asked if I could purchase a Sirius modular out of the lockup. The called for someone with a key....20 minutes have gone by.
Highly recommend you look up your product online first and it will tell you in store where the item is located in the store. Eliminates the need to wander around looking.
Went in for an oil change. Super helpfull staff. Appreciated the honesty and help with choices! Will be back for sure!
Not the sexiest looking CT around. They fixed the facade but the insides still look like your 80s CT BUT you can't beat the convenient location on the corner of the 40 and sources. They keep their stock replenished (unlike other CTs that are always out of inventory). Also great to go fine items at because if it doesn't have it, there is another CT 5 minutes west on the 40 around st Charles.
Mechanics are great.
Lots of selection of tents. Always friendly staff willing to help.
Can occasional be hard to track down help or find someone who knows about the info/product I'm searching for. However I've had a normally nice shopping experience at this store and it's been tidy. Nice guy working parts counter did help me find a battery on a Saturday when other parts places weren't open to find a battery that would fit in our tractor ????.
I will begin by stating that if Google's review system had a rating for ZERO stars, it most definatly would be my choice. Canadian Tire, Merchant Drive, has now become one store on this whole Avalon Peninsula, that I simply will not give my business to, from this day forward. Almost 3 weeks ago, while I was in store shopping for several different things, I ordered (through one of their customer service reps in the parts department), a rear tail light socket (turn signal) for my Dodge caliber car. The young man informed me that it could be up to two weeks for the part to arrive, which I was fine with, so I proceeded to the front cash where they gave my a receipt for the purchase of my socket (along with rang in my other items). Two weeks later, I call and ask another young man on the parts desk, how much longer it should be until my part arrives? He then informs, me the socket had not been ordered. As frustrated as I was, especially after being pulled in for not having my signal light, I managed to keep my composure and I asked for him to order it. He then tells me it will be a week... So today has been a week. And I call to ask why I haven't been called yet, regarding my part being ready for pick up.... WHEN I'M INFORMED IT HASN'T BEEN ORDERED YET!!! So I have been ripped off twice now, they took the money from my Mastercard the very first evening that I was in store and PURCHASED the socket. Why is it right for them to NOT order it?? where does this money go??? Im pretty sure that's partially fraudulent if you ask me. Spoke to the manager who offers a FULL REFUND!!! :) OH HOW SWEET . Do they not realize that they should be paying for my part and ALSO should reimburse me for my inconvenience. It has cost me a ticket and a warning. I thought Canadian tire were supposed to satisfy their customers... Not charge them for parts that they don't even order!? This is ridiculous. Sick to my stomach Sent from my Samsung device
Good for returning merchandise, no problems
After having a negative experience at the Canadian Tire Auto Centre in North Van on Saturday, the Grandview location has restored my faith in the brand. Stanley was extremely helpful over the phone and I was able to get my car looked at within half an hour of calling. They took my car in right before closing and managed to patch my tire all within about 2 hours of the first phone call (over Easter weekend as well). Any time I have needed work done quickly without breaking the bank, this location has always been wonderful to deal with.
The Stock Data's in their computer not accurate, but the shopping experience and environment was still good because of the service
(Translated) Excellent (Original) Excellent
Fantastic staff, very clean store, a lot of stock and organized store. Thanks. Rick Stasiuk, Wetaskiwin Alberta Canada T9A 3R2
My return of a purchase was fast and pleasant.
Always great
I came to the store in search of a lawn tractor tire tube. They had it. Price seemed fine. Staff is friendly and knowledgeable. The store is big.
Horrible customer service by Jen at the return desk. I simply asked for gift card and she didn't answer but pointed in a direction. Then was snotty about having a points card and me not hearing her. It was like it would kill her to smile or be nice! Just plain rude!
I've been buying things in store for many years, and I'm disappointed this time! I bought a few things at 4 pm, a young girl cashier, no greetings, no smiley, maybe because I was slower to find a card, I ask her if she can write the balance of the card On the gift card, she stroked with a pen and said "the pen is broken, there is on the receipt," rudely told me, "more than 30 left!" I have bought a set of 11 pots, a very heavy box, I laboriously moved a large box from the bottom of the shopping cart to the checkout counter, and then moved back to the shopping cart. My hand was still scratched, and she stood there all the way without doing anything. The cashier's cold attitude is no different from the machine. In this way, I will choose the automatic cash register system next time, maybe there will be a good day. Except that I am very satisfied with the products I bought this time.
????
Went there to buy one particular item and came out with several. There were several items on liquidation or a huge percentage off. Worth a walk through!
The staff in this store are fantastic!
As always, I spend way more than I wanted too...lol lots of great deals today!!
(Translated) This place is great! (Original) Cet endroit est super !
My girlfriend and I were given the amazing customer service ever. The employee should be recognized for the amazing skills.
Great customer service saved my knees from walking around too much
Helpful staff, generally they have, within reason, what you need. During the current Covid pandemic they take safety somewhat seriously. I would have liked to see their employees on the floor wearing masks, for the safety of their customers as well as themselves, and customers should be wearing masks as well but it's not the standard to make them mandatory yet.
Love Canada tire! If you need to ask why, just go visit one.
(Translated) Very good service from the supervisor Mr Denis Fournier (Original) Très bon service du superviseur Mr Denis Fournier
(Translated) Very good place, superb atmosphere (Original) Tres bonne place superbe ambiance
I'm a guy why wouldn't I love it!
Great store and very convenient.
Went to the store at 450 after new closing time of 5 announced. Guess what, store is closed early
(Translated) Fast professionals (Original) Profesionales rápidos
A great place to walk around and check out items. Also to purchase things.
I like checking out McKenzie Seeds displays
(Translated) The butt to change just tank brakes (Original) La crosse pour changer juste des freins de char
Ths place says your not welcomethere if you are not wearing covid mask
A lot of things are available in this branch
Always professional service and good price
(Translated) Good services (Original) Bon services
Nice service and store, have almost everything
Not much customer service and some out of stocks
(Translated) Make several trips to their store by relying on their online inventory and staff because I call before to make sure they have it because I do not want to come for nothing ... and obviously they either and I'm not talking that there are 1 or 2 left in inventory no no have 15 they said and it's not special stuff either, arriving there I still get an answer ha sorry the inventory has not been updated and yet I called them before ... and afterwards they say that they do not know when they will receive some ... mediocre staff went to st-jean sur richelieu them to the less they keep their inventory up to date and don't make you move for nothing in saying that they don't have any ... staff a lot more turned on and kind too. (Original) Fais plusieurs fois que je me déplace à leur magasin en me fient a leurs inventaire en ligne et aux personnels car j'appelle avant pour m'assurer qu'ils en ont car je ne veux pas me déplacer pour rien... et évidemment ils en non plus et je ne parle pas qu'il en reste 1 ou 2 en inventaire non non ont en a 15 qu'ils disaient et c'est pas des trucs en spécial non plus, arriver sur place je me fais encore répondre ha désolé l'inventaire n'a pas été mise a jour et pourtant je les ai appelé avant... et après ils disent qu'ils ne savent pas quand il vont en recevoir... personnels médiocre allé a st-jean sur richelieu eux aux moins ils tiennent leurs inventaire à jour et ne te font pas déplacer pour rien en disent qu'ils en n'ont... personnels beaucoup plus allumé et gentil aussi.
It was fine, just as I would expect
Was a great week for shopping, Lots of good sales
This rating is for the store only. I’ve only used the garage once and was decent experience. The store experience is so ridiculously horrible that I only go to this location if I absolutely have to, preferring to drive out of my way to another location first. Staff are afraid of customers. They actually scatter and hide when they see you coming. Asking for help is like screaming SHARK at a beach. Complaining to manager has him literally picking his nose and contemplating its treasures rather than do anything about it. Cashiers are friendly enough. Almost too friendly? They have conversations with each other over your head while serving you. Basically really bad management and leadership. Atrociously bad.
Small store but good selection
Love this store you can get some really awesome deals there
Absurd wait times for the cash (only 1 cashier) or customer service. Be warned.
(Translated) I do not remember finding what I was looking for. (Original) Je ne me souvient pas d'avoir trouver ce que je cherchais.
The store return employee today, was awful. She treated us like criminals because we had a few returns since lockdown didn't allow it and searched everything with a rude look in a rude way even completely closed sealed product. I do understand this has to happen but not in the way she did it. I will go to another store from now on.
Always a good choice.
In and out. No wait
K rock rocks
Great place for great goodies with knowledge staff
Very unpleasant staff, had a hard time shopping there.
Still a good place to get just about anything you need or want!????
Always have what I need
I have shopped here often and if you know what your looking for on the sales floor than the experience is fine if they have it in stock. The automotive section is a different story. A few of the employees attempt to help but I never seem to be able to find what I need. When calling ahead you are usually met with unhappy and condisending conversation. I'd rather pay more at competitors than waste my time getting parts here
(Translated) Ninja 50% off (Original) Ninja 50% off
Weird set up for a canadian tire, but typical for it being attached to the mall. Was a bit disappointed at thier selection for outdoor patio furniture, but they had just about everything else you would expect from this chain of stores. Staff answered all questions, and were friendly. No complaints.
We like supporting a Canadian company when we can. It's pretty much our default stop for many things in our household, including camping gear, kitchen appliances and even sporting gear.
(Translated) Nice and patient service ???? (Original) Service gentil et patient ????
I can always find what I need. Very organized store.
Very small, cramped store with tiny isles and small inventory on hand.
Happy with this place sofar
I noticed 90% of staff are friendly and try hard to assist ypu if they can. If they can't they call someine who can. I love how they employ lots students. Looks good to be supporting local high school students and college students. We need more jobs for our students. Love the Frank products. I have yet to have a bad experience in this store. The cashiers actually smile and thank you. That means the world to me and many other patrons. The staff at Cranbrook CT are Golden and excellent.
Ukrainetire is friggin awesome
Too expensive
Had everything I needed in 1 stop
Small. But has your basic needs.
As always there sale items are not on the shelf but on back order. Rain checks again
Sometimes the store looks a bit disheveled but most Canadian Tires can. But the staff are always very helpful, and knowledgeable about where items are in the store even if they just moved things around! Plus, you can find some great bargains!!
Good
Every time I come here I swear I will never come back, and every time I need something cheap and quick they remind me why that is
I find it hard finding items at times. When you can find an employee, they are helpful.
(Translated) Not practical I had to cut my shopping because we do not have access to the ordinary enough toilet for a large store where families go with young children. (Original) Pas pratique j'ai du couper mon magasinage car nous n'avons pas accès au toilette assez ordinaire pour un gros magasin ou les famille y vont avec de jeune enfant.
Store is quite small and cramped. Hard to get around.
Great service. Everything we needed was in stock and a great price
Interesting... Seem to have everything that you need for a small town
Awesome, staff is very friendly
Crowded aisles which is reassuring knowing they have lots of stock. Good sales for the most part. This is my husband's version of Disneyland. I mostly just sigh and check my watch
(Translated) It's the most incompetent Canadian Tire that exists. You check a product before you come, they answer you they have it in store every time. They do not bother to check for real, go elsewhere than this store. You had four and did not know where he was. I took a chance in St-Jean 1. They knew exactly where he was! (Original) C'est le Canadian Tire le plus incompétent qui existe. Tu verifies un produit avant te présenter, ils te repondent ils ont pad sa en magasin chaque fois. Ils ne prennent pas la peine vérifier pour vrai, allez ailleurs qu'a ce magasin. Vous en aviez 4 et saviez pas ou il etait. J'ai pris une chance a St-Jean 1.. Ils ont su exactement ou il etait!!!
Employees helped get a second product of the same item when there were none on the shelf. Excellent service and friendly staff.
Great found what I came for
Environment ver safety oriented but people who just need to exit without a purchase pass through a meandering line in front of the cash register almost touching everyone in line. Perhaps another exit would be best.
(Translated) We see PS many employees are too busy talking to each other too bad (Original) On voie PS beaucoup d employés son trop occupé a jaser entre eux dommage
Seems to always be remodeling or moving aisles. Difficult to find an associate to help. Prices have skyrocketed in recent years.
Very slow going through cashier, every visit there has only been one lane open.
Huge lines during these times, street side pickup is a life saver and a time saver.
It's a Canadian Tire, won't disappoint. Satisfied with COVID-19 policies and procedures
Need more tellers but good store
Never have much of products you need. Gone like Walmart. All Chinese and other third world country products. No longer what they are supposed to be.
Great sales on items you need!
Always find what I need
(Translated) Very well . (Original) Très bien .
The store is almost too big
Huge selection, but things seem to be grossly over priced so they can mark it down by 70% every other week.
Spoke with Christen in service over the phone, while I was talking she transferred me to another department. I spoke with another lady who transferred me back to service to speak with a manager. The manager did not even apologize as if nothing happened. They need to understand that we as a customers pay for the service we get, we are not getting it for free. And everybody know that Canadian tire charge more than other shops. I guess it’s time to take my business somewhere else, but I wanted to share my experience.
I am newly disabled and found things difficult. Very young staff did their best but not all disabilities are visible
Nice to go into the store.always great service .
It's Canadian.......
Usually find what I want prices are decent when on sale lol
I always enjoy shopping at CT
This store is my go to store when I need hardwares and tools
Always have what I need and the employees are always very friendly and helpful
Given the current situation with "Covid-19", I did need to wait about 30min in line outside. But once you are In everything is quick and easy. Would recommend going a little early if you are in a rush. Kind and helpful staff.
Helpful staff
Just now, making a purchase. Only one in line. Debit machines not working. Had to use a second till. Waited for service while the two employees (one possibly management) had a conversation about a 3rd (I assume) ex-employee. The place could use a customer service lesson or two.
The manager at this location is an Angel.
Great store! Really decent hunting and fishing department, they also allow your furry pets to visit as well!
The staff are very nice and helpful but the store is too crowded with stock that it's hard to manuover, especially during Covid.
Good
Good store and good service
Had what I was looking for.
We purchased a gazebo at a different location and waited 3 days for a confirmation, only to find out that they could not find our product. We cancelled that order and placed an order through this location. We called and spoke with the manager mike and told him what happened with our previous order. Mike had someone drive out to their warehouse to make sure that they had our item, then rushed it back to the store do that we could pick up right away. We were really impressed with their customer service and fast actions! Thank you so much mike! You went above an beyond to correct another stores mistake and definitely made our experience a good one!
No lineups and stock mostly available. Getting assistance from an employee to find stuff is a challenge.
(Translated) I do not like too much (Original) perso j'aime pas trop
Came to this store to buy a headlight bulb for my car on Friday. Went to parts and Simon Bruton from parts was kind enough to not only locate the bulb for me in the store but he also installed it for me as well! I appreciate how he went out of his way and went that extra mile for me. Thank you very much Simon!!! I appreciate your kind service and I will be back . ????????????????????????
Winter in the north. Passing through. Took my my dog in. Stopped at the door. Told dogs are not allowed. Then ESCORTED off premises. There where no signs and no online alerts saying "this Canadian tire does not allow dogs". Thanks for the unnecessary embarrassment .
Friendly staff Knowledgeable management Had always had everything we needed, and believe me, with renovating our home we where always shopping for something. The garden section in the summer is excellent. Well stocked and healthy plants. Very reasonable prices Superb selection of flowers and shrubs, fertilizer and garden mulch. Highly recommended
(Translated) Canada's harbor freight (Original) Le harbor freight du canada
These have excellent service as well as customer service????
yea nevr anyone to ever help you costumer service is terrible
Finding someone to help you is always a problem.
it was a good experience at the Canadian Tire in Cranbrook. After I bought my Moto Master tires and I got a free rotation and balance, thank you so much to James and everyone else for helping me out I really appreciate the great service take care and have a good one
Lots of sales
Great auto service at a very reasonable price. Had the front brakes on my hightop van totally replaced. When I was called to say the job was done (after a couple of hours) I asked the svce mgr what they had left out. He said he put two mechanics on it. When I saw the invoice it was a couple of hundred less than what was originally quoted. Like Arnie once said..."I'll be back!"
Typical Cdn Tire, good and bad ????
Lots of choice and price is good
In BC we are trying to promote using reusable bags not dissuade from it. Had an employee follow me and treat me like a thief simply because I had a reusable bag. Will be shopping else where. Reading reviews here this seems to be a common issue at this particular Canadian Tire. Time to re-think poor policies.
Large selection and decent service
I like turtles
Tho there was no toilet paper or cleaning supplies that I usually use. The staff was very helpful.and cheerful.
A good neighbourhood Canadian Tire !
(Translated) His check mark (Original) Sa coche
Last Resort Auto Parts high prices bad service
Loved it, especially the outside pickup
Went to purchase a propane fire table that was on sale. Plenty in stock. Quick and easy checkout.
Good prices and lots to choose from
Above and beyond.
????
Can't beat good ol' Canadian Tire °
Good canadian tire store to shop in. Well layed out and good prices.
You want to experience top notch customer service? Come to this location and ask for Jordan. He is a straight-shooter with "upper management" written all over him.
Good selection of sale items
Good service
I've been shopping here for a about three years now. And just recently I have a experienced the worst customer service I have ever had from the people at the till. Will not go back.
Had trouble finding product, found peter who helped me and was very polite and a++++
went for fishing gear. it was a canadian tire. lol. lots more than wally-world thata for sure.
Big store. Has everything you need!
Tire was damaged and supposed to be covered under warranty. Told as much on the phone. At the store a different story. Avoid if possible.
The lady was friendly and helpful
eh its canadian eh
The store was crowded and in disarray.
Not the best place to shop
Line-up at the till was ridiculous. The 2 cashiers were working fast and efficiently but could not keep up. They needed at least one more till open. We actually put our items down and chose to shop elsewhere because it took less time than waiting.
(Translated) I received a good service thank you (Original) J'ai reçu un bon service merci
Had what I needed at a fair price and was easy to find myself.
Nice staff very helpful, clean store
Good service. Nice people.
Awesome service very friendly and helpful
Love the coffee
Always helpful! Always have what I'm looking for!
I was very impressed with this location and helpful staff. I popped in at a very busy time and was helped by two staff members who definitely knew their store and product lines. Huge array of products and the layout was great. I would definitely come back and recommend.
Just had some difficulty returning an item thus the 3 star, resolved successfully but anxiety to return there now lol.
Hard to see some items (like a chair) because it's on the top shelf
They have online only and it doesn't show any of the clearance items that make this store worth going to . Can't call to buy , the rep outside was ignorant as well . The cashiers are very polite so I will leave that complement. However I now have to go to Walmart to get a TV. Your rep outside is rude. When I asked if I could find out about clearance tvs he said .. try back next week on Tues possibly... lost my business for good and I've spent quite a few 1000 bucks here this year alone...
Canadian Tire Store, Summerside has everything I need. Lots of inventory and great weekly specials. Bought a Champion generator (on sale) and hooked it up, powers our whole house. Bought a ping pong table(Eastpoint 3200 series, on sale) and it is an excellent table. Staff friendly and helpful, store manager Peter Cusack, very helpful.
They sell everything and have friendly staff
Go to the city. Even when the website says they have something they usually don't. Have half the stuff that Saskatoon locations have. Very short staffed.
(Translated) There is everything ! (Original) Il y a de tout !
Huge Canadian Tire. Tons of merchandise. Tidy and clean
Today, I experienced a great display of Customer service at your store.This gal in Customer service..named Crystal, went the extra mile to make sure I got what I needed from your (not yet ready) Garden centre outside, in the west parking lot. Good customer service is hard to find these days..& I don't usually write reviews, but I was so impressed with her professionalism..I will definitely come back to your store. Jay Pettigrew/Creston BC.
Staff helpful at locating small items in abundantly stocked displays.
Just an ok Canadian Tire. Not a ton of selection but good enough for basics
Customer service was very good, Deb H was very pleasant as always.
Good customer service, helpful, patient...
The place really does have a little bit of everything but you get what you pay for
Most of the old staff are grumpy, new staff are not that knowledgeable, but there are a few people working there that can help you build or fix anything.
Decent selection and alright prices. Out of stock of a couple items I was looking for
Lousy staff attitude!!
Very friendly staff, store is organized, and my favorite part - pet friendly! We went to the Canadian Tire in Courtney and they wouldn't let our dog in, so this is our go to store.
One of my favourite places to go shopping wonderful selection she prices and always got some kind of a special going on
The store in Nanaimo is the best CT I ever was at .lots of help and had everything
(Translated) New store in cap de la madeleine (Original) Nouveau magasin à cap de la madeleine
I like the fact that other retail stores seem to be shying away from guns and things of the sort but our canadian tire just redid their hunting section with new selection of guns, better variety of ammunition, clothing and pretty much everything else in the sporting section. They really did a good job. I like it.
My experiences at this Canadian Tire have been so great! The staff were so willing to help. The staff were also friendly and professional I was impressed. Just an example; I wanted a car stereo, I asked at the parts counter expecting an answer of "they are in isle 23" or "I don't know, I work the parts counter". However, he came around from behind the parts counter and took me to the stereos! And he even had the key with him.
Helpful staff.
They always have what I need. It's a great store.
(Translated) A variety of goods are complete. Suitable for the public (Original) 各種货品齐全。适合大众选择
Great staff but crAmped store. Went to purchase item that said was in stock an employee's couldnt find
What do you say about it... It's Canadian Tire????????♀️
Great service
I got what I needed the price was right but the place itself just seemed a little out of whack not sure why
Excellent staff friendly mostly knew their stuff good experience
Where I buy all my car products
Always well stocked, well organized. They have competed the renovations at the checkouts to make lines easier and faster. Every staff member I've interacted with has been friendly, helpful and knowledgeable.
Lots of employees to help me find stuff
Decided to place an order online for the first time with Canadian Tire in Chatham. Online stated they had 2 left in stock. I ordered one. My bank charged me for one. Then I received the standard 'thanks for shopping with us' email that tells me to wait until I receive an email that tells me my item is ready for pick up. No big deal, I can do that. The next day I receive a call from someone from Canadian Tire here in Chatham that informs me they were unable to locate the product in their store inventory, but that they were able to successfully locate it at their Wallaceburg store. I was told I could cancel my order, or they could have it delivered to their store from the Wallaceburg store, but that it wouldn't arrive today, and that I would have to wait until tomorrow morning before I would be able to pick it up. Seeing as I had already paid for the item, and made arrangements for it in the house, I agreed to wait until the following day to pick it up. Then I noticed my bank charged me another fee. It turns out they cancelled my order prior to calling me, then realized when I still wanted it, processed the order again. Okay, whatever. I still want what I ordered, despite now having additional service charges with my banking for their mistake. And despite the fact that I now have to make other pick-up arrangements as this is now 2-days after the (same day) original pick up time. I finally receive an email that states "Your order is ready for pick up" but it's still day 2, so I call the Chatham store to see if my order arrived early and is ready for pick up, and am informed that they had to process it that way early, because it technically was 'picked up' from the Wallaceburg store, and is on the way to their store, but that it isn't really 'ready for pick up' yet and that it won't be ready for pick up until tomorrow. Okay, that makes little sense to me, but seeing as earlier's call did state I wouldn't be able to pick it up until the following day, I can live with this. Finally, the following day arrives. I walk the hour and 48 minutes to the Canadian Tire store to meet my ride there and pick up my order... It's 4 in the afternoon, the day's almost over.... And yet... I am told that my order isn't there. That they don't know why I was told it would be there yet, because they don't even do pick ups from Wallaceburg on the weekends, they do them on Mondays (and a few other days during the week), and that my order won't be available until TOMORROW... So this is the THIRD TIME I'm hearing the words "Will be ready for pick up tomorrow"... You told me that Saturday. You told me that Sunday. And now you are telling me this Monday. I'm beginning to think paying for shipping would have been worth it, rather then having to deal with store-pick up.... Needless to say, I won't EVER be buying online again from canadiantire.ca and I will be sharing my experience with anyone who so much as mentions their idea to order from the site in the near future... At this point, I won't be surprised if it's not there tomorrow either...
What Canadian Tire store willingly refutes the entry of pets? Terrible ownership.
They where great???? had an alignment done in a safety staff was very friendly and helped explain things to me thank you ????
Terrible customer service
So i came here for stuff& also dealt with the store manager. Helped me out with engine oil & headlight bulbs. So, that was nice of him. CT like any retailer need customer service oriented staff to help people with product inquiries, assist with inside store aisles or a hello to ease busy people. I got a bit of everything. Its nice that pets can also come along. Instant walk but indoors :)
Check my back pack? Not again.
(Translated) You can find everything, just check if the items are super special, otherwise we risk paying too much! (Original) On y trouve de tout, faut juste vérifier si les items sont en super spécial, sinon on risque de payer trop cher !
Friendly ppl clean always well stocked
(Translated) If you don't find it in this Canadian Tire there, you won't find it elsewhere! (Original) Si tu le trouves pas dans ce Canadian Tire là, tu ne le trouveras pas ailleurs!
Always a great place to shop!!
Much bigger and better than the old building. Good hunting selection. Good home decor section.
Canadian tire Digby N.S is one of my fav stores. I got my ride on here, my generator. I get oil changes here undercoating. Tires and tools awesome store and the staff is always helpful.
Terrible store. I asked 2 separate workers for help and their answer was "That's not my department".... shame
Awful customer service experience at this location. Staff were inconsiderate and unprofessional.
Canadian Tyre has everything you want, even if you have never heard of it before. Great value and generally better quality than you would expect at the price.
super friendly and helpful
(Translated) Buy a car battery in February 2020 (paid over $ 300) and less than a year later it drains for no reason. Last time I bought a battery from Canadian Tire. (Original) Achète une batterie d'auto en février 2020 (payée plus de $300) et moins d'une année plus tard elle se vide sans raison. Dernière fois que j'achète une batterie chez Canadian Tire.
Honor their price matching
Great store for men...shop till you drop
Affordable place to shop and buy Canadian
We went in to get a dehumidifier for our new house. The sales person was from a different area but directed us to the correct area. She then remembered there was a dehumidifier on her stock trolley and pointed it out to us. It was a winner! We were in and out before we knew it!
For the most part this is a good store for finding stuff on sale. although I give it 4 stars because there is always room for improvement.
I love this store Except finding staff is difficult
(Translated) Congested, limited staff like all Canadian pulls but it's still ok. (Original) Encombré, personnel limite comme tous les Canadian tire mais ça reste ok.
Since the curbside started theses employees have been on point. Im in out within minutes, even with a line up. All around great place to be.
A GREAT Place to Shop ! Always seems to have everything you Need !
Being handicapped I shopped online, verified they had it In store and arranged to pick it up at front desk. Paid in advance with credit card, son picked it up. Excellent service!
Great selection friendly staff
(Translated) Very nice place to shop (Original) Très belle place pour magasiner
Disappointed with my experience at this branch today. I purchased my new ice skates at the kirkland branch yesterday and was instructed there to get the blades sharpened for free at the DDO branch since their machine was broken. However, after the blades were sharpened at DDO branch today, I was asked to pay for the same even when I mentioned that I was instructed by the other branch. There should be better communication between the branches.
Big bright super store. Awesome addition to Niagara Falls.
Not enough stock for what the area requires. Many times I'm driving to a larger center to find what I need.
The prices OMG (auto service) but other than that you can have super great deals
(Translated) Oil change. 40 minutes. Meet at 3:00 p.m., they entered my vehicle at 3:15 p.m. (Original) Changement d'huile. 40 minutes. Rendez-vous à 15h00, ils ont entrée mon véhicule à 15h15.
Always clean and friendly
It's canadian tire, what more do you need to know? I had good service for my last visit.
A store for pretty much everything for your day to day life, home, hardware and auto parts & maintenance requirement. Nice organised store with plenty of parking and good customer service and return policies. Must take an appointment for auto oil, tyre changes, wheel balancing & alignment and other repairs. It's better to verify thoroughly after their completed work. At times they do miss your complaints.
CT always have everything.
My fave browsing store
Good customer service when you can find a worker.
Smaller store. I do find at times they don’t have what I am looking for.
I went here to buy giftcard with offer of 15 dollar worth of canadian tire money. Cashier told me it takes 2 weeks and waited. Guess what… she never even scanned my triangle barcode when I purchased. Sent email to triangle and i got ignored. Bad customer experience.
(Translated) I like better the new bigger shop with a lot of choices better arranged the gone and courteous and competent service (Original) Jaime mieux le nouveau magasin plus grand avec beaucoup de choix mieux disposé les allé et service courtois et compétant
Nice
Everything I need is here.
Everything under one roof and the service was great.
Always find something I wasn't looking for at a great price. Staff always make you feel welcome.
This location loses two stars because two days before Christmas, only two out of six cashiers are open. Trust me, it’s not any better during other busy periods. Otherwise, it has decent selection for a smaller-sized CT store and often has the sale products I’m looking for.
Some things are hard to locate and it's not always easy to get assistance. Some things in the flyer are not even on the shelves as considered out of season.
(Translated) ??? I want to believe that the Covid disturbs but I was 4th in the queue for a refund more than half an hour to spend ??? (Original) ??? Je veux bien croire que le Covid dérange mais j'était 4ième ds la file d'attente pour un remboursement plus d'une demi heure pour passer ???
They let me take my dog in !!!!
They gave my dad a free tire repair By putting a plug in for free!!!
(Translated) Friendly service. Sometimes not enough employee (Original) Service amical. Parfois pas asse employé
Good place to shop for overall good experience
Always helpful and friendly. The store is easy to access from mall side or front and back door. Great hours and the store is clean. It is a huge store and carries a great variety of products. It always has a large garden centre.
Very good service for the most part. Some staff issues. I still give the Franchise owners credit for a great job of meeting client needs.
Prices for plants are competitive but staff service is a bit mediocre. Big peeve about not providing paper funnels when you buy oil.
(Translated) Super Canadian Tire very rare that we find what we need (Original) Super Canadien Tire très rare que l’on trouve ce qu’on a besoin
This store could be awesome, if you didn't have to chase staff down every time you go there. No one ever seems to want to help you out.
Nice clean store. Great staff
(Translated) Bs bike trip (Original) Trip de bs pour vélo
Hubby loves it everything he needs in one place
(Translated) Much stock in store, service can be improved. (Original) Beacoup de stock en magasin, service peut être améliorer.
(Translated) Let's say that some employees tend to hide, that's my opinion of course (Original) Disons que certains employés ont tendance à se cacher c'est mon avis bien-sûr
My son was scheduled for his G2 road test. We did a light check and the rear left light was out. I called Chatham Canadian tire and spoke to Abigail and Brian. I explained my situation, advising we were over 1 hr away from home and we needed the bulb changed as we had a test in 1.5 hrs. They fit us in right away. Best customer service ever. Thank you so much.
Always what you miss , what you find need here .
This branch seems to have more than just tires too.. That's the second branch I've noticed this at...
Very helpful staff. They can help you find anything right quick. Plus they seem to have more options at this newer bigger location.
(Translated) Thank you Sonia for helping me wash the cards and thank you Isabelle too (Original) Merci Sonia pour m’aider au a laver les carte et merci Isabelle aussi
Its everything a Canadian tire should be
Typical Canadian Tire store. Good selection but understaffed.
Got lots of filters and not horrid prices on what I needed for an oil change. Some of my favorite car cleaning supplies come from here.
Helpful staff????
Could not find anyone to help
Quick, friendly service, they were very helpful at the automotive desk. The cashier was very friendly as well. Great store, great service.
This location has been pretty amazing during the Pandemic!
Always liked it
(Translated) Good service but small ... (Original) Bon service mais petit...
Open, clean and well stocked. Staff Helpful
Slow to restock.
If there would be 0 star then I would put 0. One of the manager, the guy who is semi bald and has a fair complexion is very rude, tall, slim and most of the time has a bad temper(because we always see him at the duty when we shop in canadian tire). We asked for an assistance in getting an item. We didn't want to get an open box with tapes on it. But he just walked away from us. Very rude. It is May 18,2021 at 6pm.
Great service even without a mask no question asked ?
Cost of a brake job was a crazy price. They are friendly and helpful. Cost wow
(Translated) Very good customer service !! And good price for the items I looked for. (Original) Très bon service à la clientèle!! Et bon prix pour les articles que j'ai cherché.
Good selection, friendly staff and handy location.
Medium sized Canadian Tire with good selection for the store size.
Too much merchandise. No where to walk
You might think this a bad review, because they put the wrong oil filter in, my engine blew up. But Cody made sure everything was fixxed like new . Replaced mortar with new one . Then made sure we were happy with free oil changes for life of car. On top of that free car to use while they fixxed it. Thanks Cody.
Good selection and excellent service.
Right place right time
Automotive employee IN the automotive counter area "Oh I don't know I just sell batteries you'll have to talk to them" standing behind the counter IN the automotive counter area when asked how much to have it installed. Due to Covid service exterior doors locked and access limited to this one side of same counter to which this conversation happened!?! You mean the guys standing beside you? Is this not a service here? Do I jump the barriers and ignore the signs? Is this not a full service garage? I went elsewhere and will continue to do so...
Moved customer service desk near entry. Good move.
No backpacks aloud in the store so I didn't go in while I was waiting for a friend. Not trusting some randos to watch my bag, when the point I am carrying it about in first place is because I have stuff in the damn thing I am needing.
fantastic services
Excellent curb side pick up! Have your order details ready and pull into one of the curb side spots and call the number, great system!
(Translated) Good service in the garage despite the lack of staff, nice store. (Original) Bon service au garage malgres le manque de personnel, beau magasin.
it was very good and it was very clean and your very welcome
They always have what i want.
Friendly staff and great selection. Thanks for allowing dogs, it's great to be able bring him for a walk and do a bit of shopping!
(Translated) Very well ! Modern! (Original) Très bien ! Moderne !
Good stock and staff seems to be very helpful if you have questions.
(Translated) Tiretastic (Original) Tiretastic
Decent service
(Translated) 10 customers waiting in front of the only open cash register Each time the wait is over I hope that in the new store you will improve this I adore the Canadian brand pulls before but your prices are less and less competitive, even in discounts. (Original) 10 clients qui attendent devant la seule caisse ouverte A chaque fois l attente n en fini plus J espere que dans le nouveau magasin vous allez ameliorer ca J adorai l enseigne canadian tire avant mais vos prix sont de moins en moins competitif, meme en rabais.
(Translated) Pitiful service from manager Ben (Original) Service pitoyable de la part du gérant Ben
(Translated) Always long lines at checkouts and never enough open checkouts. A sign of disrespect for customers in my opinion. ☹ (Original) Toujours de longues lignes aux caisses et jamais assez de caisses ouvertes. Signe de manque de respect envers la clientèle selon moi. ☹
(Translated) Clean and good service. (Original) Propre et bon service.
(Translated) Good customer service ... (Original) Bon service à la clientèle...
I was given a rain check and was told an item would be put on order as there were none left in store. It has been a month, I have called twice, and the item was never ordered. The situation isn't being handled with any professional courtesy to their customer.
Been here many times and is always the worst service in the parts counter. They will ignore you until you straight out beg for help. Better off going to parts source or drive to Prescott to get real service.
Excellent customer service from one young man in the parts/service area. Very nice clean store
Managed to score a great deal on a vaccum cleaner and saved $50.00.!!
They love dogs and dogs are welcome in the store so we had ours. The staff is really friendly.
It's Canadian Tire, what else can you say
I never have been able to buy certain products as dust masks never restocked
The automotive staff here is first rate. I felt well taken care of.
Thanks Terry for helping me find the hardware for my fish net project.
It's big!
Closest Canadian Tire to the US
Great staff and prices
Great staff, very helpful, very friendly.
What a wonderful oasis of everything. Like a mini Costco.
This Canadian Tire currently has an AWESOME paint/housing department staff. I've gotten immense help from the staff here on various house projects.
They were able to cut a very odd key
All good except mechanics work on commission which means they’re going to tell you things are wrong that ain’t speaking from experience
(Translated) very good service (Original) très bon service
(Translated) Very large, wide choice, clerks at all corners! (Original) Très grand, vaste choix, des commis a tous les coins!
Terrible
Was not crowded
Go their every year to get my fishing license and gear. I have not had a bad experience yet. The staff their knows there stuff and they seem to hire a lot of students in the summer. There garden/outdoor stuff is always in good supply, you can always get things like pesticide for your plants and they always have stuff on for low prices in the walkways.
Great selection and good sales. They had a mobility carts which was great for me as I am temporarily disabled. However the lanes are super narrow and it made navigating tricky. Over all one of my favorite places to shop :)
A good size Canadian Tire with a very helpful and friendly staff.
Well run location, friendly staff, good selection, lived up to my expectations...
Great specials & huge variety.
Left standing awaiting service. Left without purchasing.
I found everything i was looking for. I did noticed the firearms section was limited. That is understandable as there is massive competition just up the road that specializes in hunting and target shooting.
Best place to go for just about anything
staff doing a great job during covid. keep it up!
(Translated) Rotten mechanical service. I have been a customer for 3 or 4 years They refused to inflate a tire to help me out on the pretext that there was an employee on sick leave. So I went to another garage in Chambly who helped me with great pleasure. Hi Canadian Tire de Chambly. (Original) Service mécanique pourri. Je suis un client depuis 3 ou 4 ans On a refusé de gonfler un pneu pour me dépanner prétextant qu'il y avait un employé en congé de maladie. Alors J'ai été dans un autre garage de Chambly qui m'ont aidé avec grand plaisir. Salut Canadien Tire de Chambly.
Love this canadian tire ! Small enought to not get lost and super friendly staff.
Great service
Very busy location, difficult to locate staff however it was a clean store.
I did an online order to pick up at Canadian Tire. I was not told I needed a number to be able to pick up the item that I had already paid for. I had to go back home to look on my email to get the number. Not too happy about it. But when I went back a nice young gentleman got it for me no problem. Whoever was at the service desk didn't seem to want to help me out at all and I said well I have to go all the way back home now and she never said anything! ????
Simon in service was a star professionally n efficiently fixing my tire while I waited for a nominal fee...but it was his genuine kindness that will have me returning n telling u
This place sells stuff you didn't even know you wanted. The size and floor plan can be bit daunting, but the staff are friendly and very helpful. Decent prices and selection.
#good
Not a fan of using Canadian tires auto service.
(Translated) a guy always finds something useful at canadian tire (Original) un gars trouve toujours quelque chose d utile chez canadian tire
They take back my returns hassle free
You'll find what you need there.
(Translated) Average (Original) Moyen
Great store
Furnace air filters
Great place to buy just about anything.
I was so happy with the amazing customer service I just received at this store. The staff member I dealt with was so helpful and went above and beyond to help me find the item I was looking for. The store was clean and tidy. Each time I come to the store I have a good experience, thank you for your hard work!
Somtimes can be hard to get help In automotive when its busy but besides that good
So much more items than Bathurst. Worth the trip to be able to buy stuff in-store
(Translated) Very nice super practice (Original) Très beau super pratique
Slow service at cash registers on Friday evening
Really friendly staff
What can I say, I'm a guy, and I love tools! This place has them all and on sale most of time.
Poorest customer service. Exasperated and rude from the go. No smile no service. Don't bother asking questions.
Except that the shelve price is often different at the cashier, it's a good Canadian Tire.
It's Canadian tire.
Nice setup manager places his stock well For each occasion
Friendly and helpful staff. When sale items are sold out at bigger city stores, on many occasions I can still find them here.
Have a hard time comunicating with staff and they often dont know where anything is
Great prices!
Helpful staff
Terrible, service is beyond slow, it's ridiculous
Well stocked and helpful
Management is tone deaf, they run a decent store, but run a backend farce. They have a lot of key employees that make the store function like one of Canada's best locations, but they protect that feel with nonsense when you read between the lines.
The dude in sports was amazing, helping the guy before me getting something from the back in storage. Then he got me the last item or needed that you guys had in stock.
Just what I need
Best service at a CT ever
(Translated) Clerks are nice. The store is clean. The paths are well filled and it is well indicated. (Original) Les commis sont sympathiques. Le magasin est propre. Les allées sont bien remplies et c'est bien indiqué.
Great service!
Love that they allow pets in when it's hot or cold . It's organized with helpful staff
Big selection on all most everything
Lousy service very lousy help
I'm giving this canadian tire a 5 star rating because of the great service they did and the outlook of the store and the amount of things they have to offer. The mechanic shop is another story but for the staff and the place… keep it up team.. You are doing great…..
Very difficult to find anyone who actually works there to provide assistance.
(Translated) Up to date, space, service and excellent accessibility. The only problem is the main street "Barkoff" access to the problematic highway (Original) Au goût du jour, espace, service et accessibilité excellente. Le seul problème est la rue principale "Barkoff" accès à l'autoroute problématique
Good location good selection okay prices but unbelievably busy at lunchtime today. What the...????
Has just about everything you will need from a great selection of products.
Friendly staff. Small store but good collection. Online ordering and pick up is easy. NOT A BIG FAN OF AUTOMOTIVE SERVICE THOUGH. Serious trust issues with them.
Newer store. Nice and clean. Good inventory selections.
Newer bigger store, so many aisles and so much to choose from all seasons.
I have been to Canadian Tires across Canada (solo adventure!) and I found all the staff I encountered very helpful and friendly. I also had my car serviced and I was very happy with it!
Typically busy but they are efficient and fairly safe during covid
Always our favorite stores.
Purchased a almost 300 dollar item on sunday. Money has been taken from my account but it's now Wednesday and I'm still waiting. 300 dollar item and I'm still waiting Can actually talk to anyone I hated Canadian tire before now its absolutely terrible to get anything here at any canadian tire store in Canada they are all the same.
Favorite place but the customer services need improvement. I ask for assistance, she says get in line, I get in line, 2 employees leave the area to the one guy.
Getting Decent Customer service in here is very difficult. Staff seem very disengaged and not incline to help and assist you. I felt like I was a bother. Often out of items I am looking for. However the garage department is good, helpful and has good customer service. but more expensive then other places.
They always have what you want with excellent service
Good service when you can find someone.
The staff at this location are always helpful and on numerous occasions have gone above and beyond to help me find what I need and have even given me sale prices on big ticket items that I missed by a day or two. I can honestly say I have only ever had one negative experience at a Canadian Tire (not this location) in my lifetime. The staff are constantly dealing with abusive customers. Best service I have received from any chain store.
Really no help ... but found what l was looking for ...
Free Wi-Fi in the automotive waiting room. Comfortable and quiet. I found them quick, and reasonably priced
Nothing fashion and personal, but you can have almost everything for your home and vehicle. I needed a stain for my exterior window frame. The sales lady introduced a paint that can be applies on wood and metal. Even better. On my way out, I found some fishing baits interesting too. The paint worked well, hopefully the baits too.
(Translated) Very nice store (Original) Très beau magasin
Friendly staff, willing to help even if you need something that is not in their department.
What a fabulous Canadian Tire Store! I loved the variety inside, it was clean and well stocked. The giant bear near the entrance and the giant elf in the garden centre was a neat, creative touch. I liked the fact that you had the coffee …
(Translated) Advent we had 3% by dolor the 1/2% (Original) Avent on avais 3%par dolor la 1/2 %
Very helpful when I was looking for a tube for my stroller tire.
Nothing special to say.
Love the new store
(Translated) A little similar to its competitors (Original) Un peut semblable a ses concurrents
Customer service desk was great
This location is well stocked, but the internal layout is a bit of a mess and the atmosphere somehow feels more oppressive than the average Canadian Tire store. I like the one on St-Charles better, as I find it more pleasant.
Don’t ever come here for auto servicing! It is far too expensive compared to literally ANY other shop in town. They charged me over 400$ and my car is still in the exact same condition as when it arrived..no thanks to the woman mechanic I’m sure! ????????♀️ The actual store itself is alright for decent sales though.
Very nice spatious store and frendly staff
Friendly staff
The auto repair shop is not ethical and will do unnecessary work to push up the bill. Beware and always get a second opinion before allowing them to do any auto repairs
need more help around
A surprise! From the road, it barely looks like the Canadian Tires we're used to seeing. It's also seriously small... Step inside, however, and you're in for a pleasant shock. Every square millimetre is filled with stock. If they don't have it, you don't need it. The staff are amazingly friendly and go well or if their way to help you with everything you need.
I love shopping here and supporting the business. Staff are always polite and help you find stuff. I love the fact I can go and take my dog in and work on his training because it is something new for him. I wished more businesses would allow this for well behaved dogs to come in.
The Canadian tire itself is a well-structured store in this location downtown. And I just went in for a little pen knife a Gerber with textured aluminum handle and a very nice dark gray Gerber blade. Very inexpensive even with Quebec tax at 15% that barely broke 16. One rep at the counter help me out and got another rep who took me to the Penn knives. There was lots of choices and I was sorely tempted to buy many more but I stuck to it. The rep walked me to the cash and gave it to the clearance counter where I stood there for 20 minutes as some people couple of ladies were deciding about what color and what options and what payment plans and whatever and I was really sad to be in that line of the cash wall all the others were clearing out fast. The ladies apologized because I was a bit grumpy, for holding me back and I said no please give me a culpa I'm impatient but I didn't expect to be waiting 20 minutes for one item. Then the cashier was the usual experience that I had at this location, fteaking rude! I asked her if they had a small bag and she basically tossed it at me as she turned her back. I operated fully in French though I'm Anglo and downtown Montreal is usually multilingual bilingual at least. For some reason the cashiers at this store I've always shown themselves to me to be less than gracious, to say the least. The floor staff however has always been good and the store layout is fine. Canadian tire is a very handy store. Actually I'm not sure if I'm reviewing this one or the one in the West Island where I picked up some 1 l oil back up for the small leak I have or another Canadian tire where I picked up some coolant because those two things need attention in my 2005 Mazda 6 5 speed. But I think it's important to note when a head cashier in the customer service area is exceptionally rude that they should be reported and it should be noted. The rest of the staff was great. There was no call for her asinine behavior Canadian tire is a good store with so many different things that one can shop there for a good couple of hours. The quality and spirit of the Canadian tire store franchise, of which there are many Canadian tire stores throughout Quebec, as well as Ontario... Is defined both by the management and the staff. I saw no management presence in this downtown Canadian tire store. Perhaps they're absenteeism permits this customer service counter person at the cash to act out as she wishes. Too bad. I avoided that store for a long time but I happen to be downtown and looking for that great little pet knife. I'll make certain not to go to that one again. And actually that's what I said the last time. .
(Translated) Always practical (Original) Toujours pratique
Very good service! Friendly staff. Well stocked.
I got upset with the floor arrows, it made me walk in a circle around a center aisle shelf. I had to go rogue and disobey the law. The floor law. Mwahaha! I was lucky the Judge wasn't here.
Dropped my car off at 10am for an inspection. At 8pm (closing at 9), I hadn’t heard from anyone whether or not it was ready. I called and let the phone ring a dozen times twice and no one ever answered. I dropped in at 8:30pm to find out they never touched my car, but I could leave it overnight and it would be done first thing tomorrow morning. No, thank you! At some point, when they knew it wouldn’t get completed, a COURTESY phone call would have been nice! Instead, they’ve lost my business forever and didn’t seem to care. Sad.
Has what you need when you need it
Incredible service. Got a fantastic price on new tires, switched out on schedule and overall a smooth process where it feels like the staff really cares.
I do not know how Canadian tire Corner Brook is in business. Items are never in stock even knowing online says it is. You have to spend quite a time looking for a sales associate and they are useless. There is only one person at the store that i finds helpful and its the older man that's i believe is part of the management team. He dose his best and usually find an item. the rest of the staff is either to lazy or has the items pocked away for themselves. The online inventory cannot be wrong all the time especially for 4 missing tv's. I would like someone to call me back but its pointless.
Excellent service. They sell a decent variety of rifles as well.
Big selection and can find some good deals :)
You feels like you can fix anything but I learned overtime that if you keep an eye for promotions, you can buy tools with a huge discount.
Same as all the others !
4 times visited for figüre skates. Still couldn't find correct one.
Great selection of products. New self checkouts can speed things up.
Hh
It was great
Looting Customers, At first they failed my safety inspection, and asked me to install headlamp worth 120 dollars including labor and cost. But after checking with other mechanic in the town he said there was no problem with headlamp. I went back and said same, and they passed it after check. So it means they just want to loot you or they don't know to fix the cars. Further, they wasted my time. Not Recommended!
Lots of stuff were on sale..
Hey this is my grandmas first photoshoot ????????????????
Staff has always been great to me, but I have to highlight the help I received from a guy called Brett from the hunting department as I was looking for a specific item to gift my husband with. He sure went the extra mile even checking inside of each box until he found it. Customer service that cares and my husband was beyond happy with his present so a huge thank to Brett!
Happy with what I needed. The boys really helped me with my tires thank's
Everything you expect from Canadian tire. Not excellence, but typical sufficiency.
One of their bigger stores. You can always find what your looking for here. Clean too.
(Translated) Very good store (Original) Très bon magasin
Good experience. Helpful staff, got what I needed ????
Easy to enter the store but rather difficult to exit if you didn't find what you needed like in most of canadian tire i don't like these stores.
Very poor customer service. Asked an associate to find a product, he didn't come back. Went to a supervisor who brushed us off. Try harder!
You can find anything you need
Shop for a car part. And of course they had it.
They have everything but it is so crowded you can hardly get down the aisles . need a bigger building i think
Purchased a cordless vacuum. Took it home, tried it. The quality was poor. Didn't hold a charge. Tried to return it. Was told I could only exchange it. Now I'm stuck with a product I'm not satisfied with. Definitely not a happy customer. Management wouldn't even come talk to me.
Love using app and store location for finding items in the store.
The staff was very helpful
Great store. I'm always able to find what I'm looking for and the staff is always helpful.
Very small cute Canadian tire. Doesnt have the most selections in the world but it has enough and is better than nothing.
Wanted to get two studded tires for my ride van. I was told they could not do 2 rear tires that I had do all 4 tires and on top of that I had to have a wheel alignment done. I was told it was their policy. It would be nice if the people that are making these policies really knew the law. In BC you can put two studded tires on a rwd vehicle but a fwd or awd must have all 4 replaced but says nothing about requiring a wheel alignment
(Translated) Excellent variety of products and with good prices. (Original) Excelente variedade de produtos e com preços bons.
If you need auto service, you better avoid this place. I came to change oil, and was told that the service will take an hour. I was waiting almost two hours because instead of just changing the oil, they completed the full car inspection. However, when the associate asked me at the beginning whether I wanted the full car diagnosis, I said “No”. It seems like they don’t care about their client needs, but just wanted to upsell other services since they created a very long list of things that “should” be fixed with my car. Even though, in the other auto service I was told that everything was in good condition with the car. I was happy to leave this place, will go to Mr Lube for the oil change next time.
Friendly Customer Services enjoy shopping there
Awesome
They always have what I am looking for.
Helpful staff made sure I was taken care of and found everything I needed, the guy in the sports section is legendary.
One star!!! I Used to work here. The working environment is not suitable for a sober person., so much politics between Managers, moreover FULL TIME employees barely get 25 hrs per week, WHITE PR1v1LEGE as well! If you ever wonder that no one is helping you ,it's because staff isn't treated well in this store. I better suggest Kent building supplies, you will see more employees and less customers. Really good Customer service, Believe me! I used to work there too!
Had the product in stock in and out in five minutes perfect
Good service
Very helpful..Awesome staff
Quick service, asked for assistance and was quickly helped. Friendly cashier.
I love the vibe of the store and the staff are always helpful.
(Translated) Many choices and many specials. (Original) Beaucoup de choix et plusieurs bons spéciaux.
(Translated) Succeeded in finding what I was looking for. (Original) Réussi à trouver ce que je cherchais.
Good service
(Translated) Noticeably better since the move, the store is much bigger and functional! (Original) Pas mal mieux depuis le déménagement, le magasin est beaucoup plus grand et fonctionnel!
Some of everything
It was friendly and found what we wanted.
The lady at customer service is having a bad week. Curt and unhelpful.
The people should stay at home get pay from the prime minister. There no good there .
(Translated) Very well (Original) Très bien
Got what I went for. Excellent service from one young clerk.
Great prices, availability is pretty good... clean aisles. Friendly staff, knowledgeable staff..
(Translated) So go put your boot c $! # @ In the right place the prices do not match with item. Never seen such a male organizer place. Total waste of time (Original) Allez donc metre vos c$!#@ de botte aux bon endroit les prix correspond pas avec item. Jamais vu une place aussi male organizer. Perte de temps total
Staff was kind a courteous and line ups were small all in all a great place
HORRIBLE HORRIBLE HORRIBLE. Customer service is a joke. No one helps. I bought winter tires and got changed TWICE. When I called them they said they can’t give back the money to me. They put the SECOND charge through WITHOUT MY PERMISSION!!! (Almost a week after the first transaction) which is absurd. Also the managers can never seem to do anything. I will never shop here again. Their automotive workers are a joke, they will do and say anything to get more money from you. Canadian tire does not care about customers. I Will never recommend their automotive department to anyone, ever.
(Translated) Very nice store (Original) Très beau magasin
My favorite store
Didn't have stock on sale items I was after
Great discounts
(Translated) I found what I was looking for flares, lights (Original) J ai trouvé ce que je chervhais fuses , lumieres
Fantastic
(Translated) Always poor service at this branch !! If you need help with a tool or the like, it's very difficult to find an employee who can help you. I do not recommend. (Original) Toujours un service médiocre à cette succursale!! Si tu as besoin d'aide pour un outil ou autres, très compliqué de trouver un.e employé.e pouvant t'aider. Je ne recommande pas.
Lots of help finding products but too few helpers to be really efficient. Sure could use more staff on the floor.
Over priced! Got stuck taking my truck here a couple of times and they charged me way too much for small jobs I couldn't do myself. Person that I spoke to was nice and said they would waive part the diagnostic but when I went to pick it up the clerk there didn't acknowlege it at all. Seems as tho they make alot of money adding an extra hour onto every bill when you drop something off even if you know what is wrong with the vehicle and they don't actually use that time figuring it out.
(Translated) It is inconceivable that only one box is opened when 15 or more customers are waiting to pay. Poor service !!! (Original) C'est inconcevable qu'une seule caisse soit ouverte lorsque 15 clients et plus attendent pour payer. Mauvais service !!!
Lots of friendly staff to help. Enjoyed our experience at the campbell river store!
Your ammo, knife and gun cases are not very secure despite the locks.
As usual advertised items were available
Easy shopping, fast check out.
Just love canadian tire
Ordered yesterday on-line for curbside pickup. It's now 1:23 PM the next day I received an email that order is ready for pick up. Good service.
Always a pleasure to shop there
How do Casey, Kayla and the bald manager sleep at night for their actions. Fore Shame folks. This auto shop will do work you do not authorize, admit it and charge you for it. Refusing to return your vehicle until until you by $1200 when you only authorized $300 worth of work. Never take your car to the Fort Erie Canadian Tire.
Great place to shop.
Thanks to Tyler and Peter for going over and above customer service to help me get my stuff today!
(Translated) There is a lot of choice and nice shop. (Original) Il y'a beaucoup de choix et beau magasin.
2pm and wont answer their phones. Huge yikes
(Translated) I bought a Sodastream machine last year from your store, I am very satisfied. Since that time, I have been exchanging my Co2 bottles at your business. I ended up with a 2nd bottle of Co2 this summer. So I went to your store this morning to simply return it to take back my deposit. A deposit of about $ 15 on purchase and I was told this morning that the system now only refunds $ 1 and not what I paid initially. We get along here, I'm not $ 14 of happiness in life, but I do expect to gain respect as a consumer and not feel like I'm paying here for, I imagine, a form of abuse that there may have been on returns. I am therefore extremely disappointed with the situation, in principle of course. (Original) J'ai acheté une machine Sodastream l'année dernière à votre magasin, je suis très satisfait. Depuis ce temps, j'échange mes bouteilles de Co2 à votre commerce. Je me suis retrouvé avec une 2e bouteille de Co2 cet été. Je me suis donc présenté ce matin à votre magasin afin de simplement la rendre pour reprendre mon dépôt. Un dépôt d'une quinzaine de $ à l'achat et on m'indique ce matin que le système rembourse maintenant seulement 1$ et non ce que j'ai payé initialement. On s'entend ici, je ne suis pas à 14$ du bonheur dans la vie, mais je m'attends par contre à me faire respecter en tant que consommateur et à ne pas sentir que je paie ici pour, j'imagine, une forme d'abus qu'il y a pu avoir sur les retours. Je suis donc extrêmement déçu de la situation, sur le principe bien évidemment.
I always find what I am looking for. Staff very helpful.
Can bring my dogs Inside for treats
Excellent service
Very slow customer service!
(Translated) Thank you to Félix, Cédric and Sonia for their help and for the professional and courteous service they offered me on March 21 and 22, 2021. I bought 2 Red Pelican Summit 100 kayaks. I am still waiting for a Magna 100 green but I have high hopes. Thanks again ! (Original) Merci à Félix, Cédric et Sonia pour leur aide et pour le service professionnel et courtois qu'ils m'ont offerts le 21 et 22 mars 2021. J'ai acheté 2 kayaks Pélican rouge Summit 100. Je suis toujours en attente d'un Magna 100 vert mais j'ai bon espoir. Merci encore !
Needs to expand!!! No room to shop with a cart
Nice store. Good service. Fair selection of items that one would expect at a Canadian Tire. Quick checkout at the till. All good.
Very helpful. Bought a 3.3 cubic refrigerator. On sale $80 off regular price. Paid and employee brought to our car. And placed it very careful into car. AM
Crowded, almost no parking
Went looking sor sale item on beginning of sale flyer but no luck
Wish store was bigger
It really good nothing bad to say. Gentlemen that helped me was knowledgeable and the young man was very nice also. I have to remember them the next time I need car work done.
This place is a joke ..u can never find anyone to help u .When u do they say it's not my department. Plus when call the automotive department u get put on hold .I tried calling one day 3 times and each time I was put on hold!!!!
Tons of parking and very knowledgeable staff
(Translated) Good Serbian customer (Original) Buen serbio al cliente
Great place. I rated it one star as a joke and forgot about it.
Everything you need
Good selection, store was nice and tidy.
????????no toys for kids
Exactly as expected. The layout is good, the products are the typical Canadian tire products so you know what you are getting. The clearance section is handy. I wouldn’t use the automotive shop but that’s expected across the board for all Canadian tires so I didn’t dock a star for it. Garage issues not reflected in the rating and reasons not to use any Canadian tire’s garage: Automotive issues at this Canadian tire include: -oil change where oil was not added to the car after draining it. Noticed when they brought the car home so I filled it myself -when fixing Prescott CT’s alignment job they got rid of the pull but the steering wheel wasn’t centred (I specifically mentioned that I wanted it straight) Prescott Canadian tire: -went in with a slight pull to the right in a new to me car but the steering wheel was straight. Left with a heavy pull and the steering wheel about 1/8 turn crooked -my mom’s car left here without oil after an oil change, I noticed that it sounded odd when she pulled in (I was living there at the Cambridge Canadian Tire: -went in for an alignment, a bolt sheered off so they didn’t do the work but charged me anyways. They told me that it was safe to drive but right after merging onto the highway my wheel started wobbling horribly. In general it’s a great store but an awful garage. If you understand this you won’t be disappointed.
(Translated) I had the worst service ever ... I had the worst service for life, I asked the mechanic directly in the garage to know if he could fix, the guy in the front said he was not available from the day ... While the mechanic answered my question in 1 minutes .... (Original) I had the worsted serviced ever... J'ai eu le pire service à vie, j'ai demandé directement au mécanicien dans le garage pour savoir si il pouvait réparer, le gars à l'avant disait qu'il n'était pas disponible de la journée... Alors que le mécanicien a répondu à ma question en 1 minutes....
You HAVE to visit the Service Department. HUGE improvements and they are only getting BETTER!!!
(Translated) Clean, easy to find what you are looking for. (Original) Propre, facile à trouver se que l'on cherche.
Slow
Very helpful staff
Poor selection of my product and very long wait to pay for my purchase
Great selection of stuff. No need to drive to multiple stores if you shop here. great sales too
Dirty,massy and unplaesant personal. I am surprised. Boris
(Translated) To move out. . . (Original) Déménager. . .
Amanda and Chuck did a wonderful job of fixing the problems of my car!
Very helpful staff.
Do NOT pay $100.for delivery in Courtenay/Comox. You will have to wait all day for a truck from Nanaimo to do the delivery! 5 miles away! Why not a local truck?
Our amazing mechanic, Justin, went well above and beyond the call of duty making sure we got back on the road safe and sound! And shout out to Skyler for holding it down for us at the register! You guys are awesome!
You go for one thing aaaand... I spent 100$. Everytime
Hillside always has what I'm after. I don't shop at the other locations anymore.
Worst Canadian tire ever.
Easy to find products and great staff
(Translated) Great (Original) Super
Nothing to say. Will travel to Espanola anytime!
I was so disappointed with Canadian Tire in Corner Brook! Two employees ignored me when I asked for help and then I had to go back and get a picture of the cost for the chain that I was purchasing. There was approximately 5 or 6 employees visible in the store. 2 at customer service, 2 cashiers and the other 2 who ignored me... Close the store if you don't have enough people to run the store. This store has worse service than the Walmart store in Corner Brook.
Always great sales. Very clean well-run store. Staff are very helpful. Recommended
Had new tires installed and balanced. Truck had bad vibration so brought it back in and they re-balanced tires again and mentioned they were out by 3oz each tire. After second balance the truck still has bad vibration, so I brought the vehicle into my GM dealer for tire re-balance at my expense and vehicle is fine now.
Works
Excellent service
Good place for shopping.
(Translated) The worst in Quebec (Original) Le pire du Québec
(Translated) My store par excellence ..... (Original) Mon magasin par excellence.....
(Translated) Phew no one to serve you, aisles full of stock, I felt suffocated. I don't like stores filled with crackers (Original) Ouf personne pour te servir, des allées remplie de stock,je me sentais étouffé. J'aime pas les magasins rempli a cracker
Very pleasant and friendly staff
Great place with great staff.
Crowded parking lot. Crowded isles and inventory routinely does not match what is posted online. Staff is friendly if you can find them. Covid measures look like they were trying to keep costs to an absolute minimum with barriers looking shoddy.
Great store and staff Always have a great selection.
Great customer service! Couldn't find product we we're looking for even though there was supposed to be some in the store. The staff searched high and low.
Well stocked. Helpful staff
(Translated) A little crowded but I like Canadian pulls (Original) Un peu encombré mais j'aime bien canadien tire
Very well stocked for a smaller store
Trying to shop here during renovations is terrible
Excellent experience. Service was great.
Great deals in the clearance center
A Canadian icon with most everything you need to get your projects done
Great for most needs
Excellent service at the Automotive centre, saved three stranded New Brunswick travellers , squeezing a car repair into a busy day so they could get home. Kudos to them.
(Translated) I find everything for cooking at a very good price. (Original) Je trouve tout pour la cuisine a très bon prix.
I got a flat tire on the 401 20 min away from Brockville. I called them to see if they were open since it was a "holiday". They were and they got all my info so that everything would be ready for when we would arrive. Their service was quick and efficient. They even let me bring in my dog to the waiting room since it was so hot out today. Thank you for all your help today, you have no idea how much we appreciate it.
It was great, took a garden hose I bought there last Friday and had 1 given to me for father's day. No problems keeping safe distances.
Great selection and frequently good deals available
Big store with many departments from auto parts to hardening, pool, tools, kitchen and others but no much variety withing each department. You can find mostly everything except if you are looking for an specific model or brand. Staff is ok.
1st time into the store and the staff where very friendly and helpful
(Translated) Produced with the wrong price. But can not do it at the price display. Not very professional as a store. (Original) Produit avec le mauvais prix. Mais peux pas le faire au prix afficher. Pas très professionel comme magasin.
Odd bits I needed and helpful staff.
(Translated) Very big inventory at good prices more excellent specials it's worth the detour (Original) Très grosse inventaire à de bons prix plus excelente spéciaux ça vaut le détour bon magasinage
Called them today regarding information on a product in the middle of the conversation the guy walked away from the phone an a lady proceeded to help me after that. If your not good with customers and dont have patience maybe this job isn't for you. Terrible hiring by Canadian tire.
Customer service a little weak,maybe just from being under staffed
Fairly large Canadian tire with a little extra than most.
Ever thing u need and more
Canada's #1 Christmas store.
Don't take your car to them but good for simple parts
Service missed the mark today. We were looking for a specific bbq and an employee told us it was not in stock, but said it was available on Kelsey drive location, 17 in stock. We went to Kelsey drive location immediately after leaving Mount Pearl store, was told there information was false and none in stock. Wasted trip. Either human error or technical glitch. Employee at Kelsey says it happens alot- not sure of the validity of this statement. In any case, please don't send customers on a wild goose chase.
Found what I went for with the help of staff, who were very quick to find the items I was looking for.
The store is clean and very well stocked also they got lots off employees but non off them to help you most off them lazy and the refused to go at the back to get me a bike.scooters, skateboards and tea kettle checked online all off the. They had over 17 pcs in stock .i asked one off the manager he said he was busy with costumer there is other employees to get them for me but asked 4 off them same answer sorry we dont have them or you have to wait till after new years to recived them.sad because i waisted my time driving from mississauga and the lost my business in that location.
Who doesnt love Canadian Tire? It a great place to find the Christmas gifts or just sip on your tea and Window shop. Very helpful and nice employees.
(Translated) Service a bit slow people seem to be in slow motion in the stores (Original) Service un peu long les gens semble au ralenti dans le magasins
As usual, didn't have the advertised product on sale, in stock. It was ordered, not on the truck and no idea if or when it might be in. They did offer a raincheck this time, surprisingly though.
Good variety
Great customer service.
I would give zero stars if it was possible. My wife wrote an email complaint to the store owner last week about a terrible experience we had with the clerk who was on duty at the service desk. Have not heard a word from the owner as of yet, five days later. I noticed that the owner only seems to respond to the good reviews on the web site. Some of the staff need retraining in the customer service department. I will no longer be shopping here in Elliot Lake at this Canadian Tire store, I will now be going to Espanola if I really need anything from Canadian Tire.
Great service department. James will remember our 2001 Grey VW Eurovan. James was very patient with us.
Seem like all the old people hate their jobs and should get new ones
Good service pleasant staff
Customer service is very good here, i am always impressed by this
Really good selection and a very new store. Different layout than other CT stores and that makes it difficult to find something. They have moved away from the original focus on automotive goods, but the service and parts departments are always busy. Usually because of not enough staff. Lot of variety throughout the store and very quick to get seasonal items out. Good gas bonuses. Generally good prices, especially during sales.
Stopped in today when a friend's car started making knocking all of a sudden. The guys had the car up in minutes, fixed, chatted about what the issue was, and back on the road. Top notch guys.
(Translated) Friendly checkout service. (Original) Service au caisse chaleureux.
I love Canadian Tire! They have almost everything you can imagine and the employees are helpful.
Great service in general and have continued with good practises during Covid19.
dont believe their online inventory counts!
Lots of stock
The one star says it all, most would agree.
I live in Dalmeny so this Martensville location is convenient. I had a screw in my tire so went to go patch it. Apparently, if you get a flat after 6pm, you're out of luck. Automotive Service closes at 6pm. They lady who was in the area had no idea how to receive my information so that I could just leave the tire and have them repair it the next morning. I had my 3 year old with me and had no assistance with opening a door to the automotive area. Sorry. We can't open this door. It's our policy after 6pm. Next day, I call. The tire was still not patched by 1pm. So I drove back there and picked my tire up. Went to another outfit close to Dalmeny and it was fixed in 6 minutes. Very convenient location... inconvenient service.
The Elliot Lake online service is a joke. When I placed an order online at 11:30 am, the Point Of Sale online inventory shows they had plenty of the item on stock. My store pick up was assigned as the following day. I immediately received a notice that the order is being process. I noticed the store inventory started to decrease slowly. The next morning, I noticed the store inventory slowly decreasing to ZERO. At 12:30 pm, I received an email that my order has been CANCELLED ( not by me ) and no rain check. Why did they fill my online order at the last second??? Filed compliant with a reference number to the corporate office. No response from them either. Everywhere else, Canadian Tire is doing a fine job building their online pickup service. Not here in Elliot Lake.
good store to get what you to fix your car or anything around your house
I asked staff for help, what a waist of time my
Lack of staff in large new location. None of which know anything about the store or anything in the store
great store, friendly staff. dog friendly! decent garden center in the summer, not a great selection of house plants, if you are looking for house plants go to the Hillside location!
A+
Super bad and incompetent customer service !! We just wanted to get an oil change for our van and they did not ask us in advance for the height of our vehicle and when we dropped our car off they just said yeah we can't do it (hoist is not tall enough but they knew it's a campervan) without giving us any alternatives. So basically we came there for nothing..very disappointing ... we won't come back
Got what I needed, the cashier very friendly.
It's a Canadian tire. Not much to say really. Find the item you want and then be patient. Their sale/discount cycle is fairly quick and at some point what you want will go on sale for at least 50% off.
The store is decorated so much. Very inviting. Alot choice to shop
Service went above and beyond! Great team.
Very clean and bright. Aisles are a little congested though with merchandise.
No help to find things when you need to.
Awesome staff!!!
Great prices on the tools I needed
Found what I needed plus a couple of extra things. Good prices. Friendly staff.
I have noticed that in the past year or two, prices for many Mastercraft tools have increased quite a lot - sometimes as much 50%. The business transitioned to new ownership recently, and I don't know if this is the cause, or if it's just another result of our Covid-ravaged economy. You used to be able to get some good deals at Canadian Tire, but they're much harder to come by now.
(Translated) Never disappointed. Except the employees are a bit hard to find haha (Original) Jamais déçu. À l'exception qu les employé sont un peu dure à trouver haha
(Translated) Very good service thank you karl (Original) Très bon service merci karl
Just got studded winter tires. Very quick and efficient. Courteous service
There was an employee that is not nice. I think he has a higher rank because of the uniform. He don't respond well to customers and he is rude. Please give him disciplinary action. Don't buy here when the guy is around because he has an anger management issues. He is tall and slim and mostly bald.
Great plaxevto shop
Worst customer care ever
Is very pleasant staff
little messy but staff are tgere for help
It's hard to find help. Never enough staff.
The staff is always good but the shopping and quality is hit and miss. And I purchased a set of hex head sockets that I thought were on sale but were only on sale online so I had to order them online while I was standing there staring at them (because the store doesn't honor online only pricing) and then wait for the email telling me my order is in the very next day and make a second trip to the store. Come on Canadian Tire we're better than this.
Quoted about an hour for an oil change. Went for a walk. 2 hours 15 mins later, my vehicle still had not been moved into the garage. Go to Lester Lube and Auto at 1079 Topsail Rd 1.7 miles away. Likely faster and better service. I called them when I was waiting in line to check in and should have trusted my intuition and gone there instead.
Lot of stuff but couldnt find any stuff member on weekdays
Favorite store
The manager and the parts and service is no good and rude, felt unwelcome from the moment he came up mechanics and staff made up for it thou
Very helpful staff and great variety of stock!
When you purchase someone online and it says one in stock. It should be there when you go there since it’s prepaid.
Something on sale, on display, but when i asked where can I get this item, the sales lady said here it is. I said that's not the one on sale. She was rude in telling me that's the one we have, not the one in the picture or the one that was on display . Very disappointing visit to say the least!!
Love Canadian Tire! Got everything I needed for my day at home in one stop!
Got my tires changed in the automotive department and came back to find the wrong sized tire on one wheel. If I hadn't noticed the mistake, there could have been a serious accident. When I went back in, they switched it (the tire) out for the right one and simply said "sorry for the wait". This complacency can put people in serious danger or at the very least cause severe property damage.
Very knowledgeable and friendly staff.
(Translated) Good place for auto accessories (Original) Bonne endroit pour accessoires automobiles
Sold out pf what i need and very lil staff
I went to return my item and I waited for 35 minutes and they didn’t ask for any other customer service to help, in addition there is no waiting chairs for the case like this. I got a back pain from the long standing
Average Canadian tire.
Lots of choice.
Great customer service. Shubh is a fantastic employee. I had some questions about food saver and some other products, she knew all about them, really informative. She even recommended some other products and even helped me to shop through the store, by personally showing me each item. I had such a pleasant experience. Definitely the best employee at Canadian Tire. She should really be the employee of the YEAR!!! Really happy with the service I got.
(Translated) Shity (Original) Shity
Horrible. The old store was way better. Why do you have one of the busiest aisles blocked by huge shelves full of oil. Horrible store design. Have almost eliminated spending any money here. Princess Auto is way better
Got what I needed from there.
Good addition to the city, car mechanic is decent but tough to get a spot for repairs when it's tire changing season
There was a staff member this evening who was very helpful not only helping me out to find something, but also letting me know it was on sale. Because there was only one in stock, she backordered another one for me and provided me with a raincheck. I really appreciated her help.
manager good job????
Friendly and very helpful
always fun to go shop there
Do you mean China Tire? Unfortunately the Canadian Tire I grew up knowing, no longer exists. You would think that a true Canadian corporation if their size would respect the Canadian charter rights. Instead they choose to be agents if corrupt government and local health officials.
Way to go ct
Friendly staff and the best thing is that you can search your stuff online and find on which aisles is my shopping items.
Great store! Manager is nice. I got to know the staff well because everything I buy is goddamn broke. They call it crappy tire for a reason
Great variety of goods and always have the paint and painting tools we need.
Just bought a set of tires, after three visits and as many phone calls, after asking about deals coming up, staff didn't inform me that there was a rebate coming up, which comes up every year, cost me $40 that I could have saved if I had waited for 10 days. Told the service manager, and he gave me a hard time for "giving him hell" Well, they need to do way better to keep my business. Canadian TIRE, you'd think, would know and care a little about TIRES. After connecting with customer service after this post, l was impressed by this company's attention and consideration.
It was Fine!
Canadian Tire is Canadian Tire.... It's retail!
The usual older CT experience. Do not hold as much stock as the bigger stores. Kind of cramped inside. Friendly staff. Auto mechs know their job. Good parking, some potholes at entrance. Wheel chair accessible.
Too crowded
Went really well, good customer service
Found what I was looking for early in the morning so glad the store was open
Good service
(Translated) Low price (Original) Bas prix
(Translated) Customer service leaves something to be desired, employees run away (Original) Service clients laisse à désirer les employés se sauvent
Really? I brought my car for an out of province inspection, the vehicle was only three years old, and they failed it on ridiculous issues. Not all of it was bogus , but after bringing the car to an other mechanic, we were told the Canadian Tire technician who did the inspection had been very severe/strict with the inspection, more than necessary. I didn't expect a gift from CT, but I didn't want to spend more money on none urgent work, which I end up doing, because when the inspection is done and a record of deficiency is written, the work must done, even if you bring your car somewhere else. Thank you CT, you give us more grieves, and didn't make a new customer of your auto services. I will never bring any vehicle there again.
(Translated) good service (Original) bon service
Tools, winter gear, going moose hunting place to go, anything for vechile, cookware, friendly staff, will be back
Very disorganized placement of products, mixed together with other parts
(Translated) His super Canadian pulls we find everything we need for the house hihi (Original) Ses super canadian tire on trouve de tout ce qu'on a de besoin pour la maison hihi
I went to the store for rear breaks. Wayne in parts took the time to walk out to my car and take a look to make sure I had all the parts and equipment needed to fix them. He really went above and beyond for me. I'm happy Wayne was there continuing to make Canadian Tire great.
(Translated) Purchase done online, receive merchandise quickly, excellent customer service. (Original) Achat fait en ligne, réception de la marchandise par un préposé rapidement, excellent service à la clientèle.
Good selection. Store layout could be more user friendly.
No one around to help, only one cashier working waited forever to buy 1 thing
(Translated) Very courteous and the mechanics of people with a big heart helped us to close with a flat and all it has reasonable price (Original) Tres courtois et la mecanique des personnes au grand coeur nous ont aider a la fermeture avec un flat et tout ca a prix raisonnable
they.have.what.i.need and.they.are.canadian
Not enuff cashiers open
Smaller store but well stocked.
Great customer service. I had an issue for a BBQ I purchased and they gave me an awesome service without making me feel bad for it (as we can see sometimes in different places). Big thanks to the team, from the customer service's person (I didn't get her name) to the manager (Max)
Always customer centered and great friendly staff....
They are pricey but usually have what you are looking for
When toi find staff to help you, they seem eager to help. Finding them can be a struggle.
Big Canadian Tire
Love that internet tells how many Available and the aisle
(Translated) always fun to spend (Original) toujours le fun depenser
Great deals
Great place
Good place for good prices
Nice people make for a great experience
Lots of choices and great prices
Great store
I havent shopped at Canadian Tire in a while but I have to say the service today was fantastic. I was at Kent earlier and the service was terrible. I really have to give CT thumbs up for a wonderful experience. No doubt I will be back and more frequent.
Always my go to one-stop destination, was fairly busy and the staff were fantastic but seemed to be over worked by the amount of customers ! Definitely recommend stopping by even just for some window shopping ! Great deals in store and online ????
Good service once I was able to figure out which cash was open
I bought a hanging basket today. No signage but, the staff member said $19.99. However, it rang in at $25.99. I took my receipt into the store, the garden manager came only to say ' No...$25.99...sorry ' and walked away! #1 The staff should be held accountable for quoting an incorrect price. #2 The Manager needs a refresher on customer service and tact. I found her demeaner very dry and unfriendly. She might as well have said ' whatever ' ! Very disappointed .....In past years, I was in a managerial position....you don't treat customers this way and certainly don't train them to be this way!!
Parts department staff can't think outside the box and stray from their computer terminal. Instead of using common sense they'd rather argue with you on topics they obviously know nothing about. Rest of the store and staff are helpful, but I'd avoid Jeff.
Could not believe a major Canadian retailer like Canadian Tire would have 2 rows devoted to 'boys toys' in 2017! They are toys any child would play with. Shame on you CT.
Not too bad no inventory
Good
The usual with not being able to find a red shirt for help.
Easy to exchange or return items. Nice and patient with costumers!
Looking for a gun case for awhile finally found one at C T, so we did an online order nice and smooth paid the extra for delivery out to sooke. So order came to our house I'm thinking awesome hear already ( few days ) so I take a look when I returned to our house and I'm like oh #$%@ they sent the wrong case. Made a phone call to view royal told them the situation. Within 3 hours had 2 employees drive out in there own vecical with the proper case. Who now that is customer service those two ladies should get employee of the year . Thank you guy, keep up the great work. ????
Most of the staff are friendly and helpful, they do the best they can with the limited space they have. One cashier, who I assume is the head cashier, is extremely rude and overbearing. On several occasions I've witnessed her belittle and berate other cashiers and customers, including myself on one occasion. I've heard her talk about customers who were only a few feet away at the next cash register. She needs to be fired ASAP. I WILL be talking to the manager the next time I witness such disgusting degrading behaviour. It's nice to see the new managers fire some of the other ignorant people especially those who worked in the parts department for so long.
Awesome place to get trendy things.
Only place to go for hardware and huge selection of plants and gardening supplies.
Great customer service. Very friendly and helpful
Friendly, helpful associates.
Love it!
always have what i need customer service is decent
Great variety
Great for online shopping
They NEVER ANSWER THE PHONE!! It just rings and rings and rings. I Have tried every department, including Corporate!!! No Answer!
Not bad
One of the best Canadian Tire stores i have been too! Where staff help you and not visit each other!
Great Black Friday sales
Good
Beautiful large new store.
Always find what you're looking for and great prices on a variety of items.
Great quick for a return
Bibi from the paint department, very very helpful...she was very quick to assist me, very polite....she's the reason I will keep coming back here !!
Do like Cdn Tire but I always find it hard to get service. Go on line find what you want, see what aisle it's in.... that way you find it no problem.
(Translated) Lacks a bit of floor space, but there is everything (Original) Manque un peu de surface de plancher, mais on trouve de tout
This summer I witnessed a female employee who worked on the automotive desk talk negatively to a customer. Well, the same person just did the same thing to me. This is not acceptable in any business. The employee may be good on the computer but she has no people skills. She needs further training in this area.
Great place to shop and find everything you basically need
Friendly and helpful. The store is not as big as newer ones but the staff makes up for it.
I must go to Canadian tire each week now to look at the amazing plant section they have!
Canada tire
Great service
(Translated) Too bad things are moving ... (Original) Dommage que ça déménage...
(Translated) It can go (Original) Sa peut aller
(Translated) No clerks as usual for information and not know products. (Original) Pas de commis comme d'habitude pour informations et connaissent pas produits.
Not the biggest canadian tire but has what you need. They stopped selling guns but still have the ammo youll need. Lots of parking
I just love Canadian Tire. If you want something but don't like the price, just wait because it will go on sale. They sell just about everything you need there.
Worst experience.. went there to allign my wheels.. nothing but my car got even worse after. Then went back and same result and I got one extra problem, my head gasket starts leaking. To which I need to pay 1500 dollars to fix that now, plus the wheel allignment is still not done properly. So, my car was not worth spending this much money on. Unfortunately, have to sold the car and bought a new one.
(Translated) Great (Original) Super
Often given wrong parts
Save time go to Courtenay. They dont carry it at this store !
These guys tried to charge me 1,900 bucks for repairs to my car in order to pass it's "out of province inspection". I then took the car to a trusted mechanic, who then repaired said problems for 730$. I won't bore you with the details - suffice to say, this place is a complete rip off. Their faces actually light up if your car is over 15 years old.
(Translated) We find everything at good prices (Original) On trouve de tout il on de bon prix
Ordered 2 spark plugs around 3:45PM yesterday(Monday), store conveniently posted they received my order AFTER I first left this review(5:55PM), which I'm now editing, at 6:03PM 3 minutes after close. This email indicated I would not be charged until my order had been processed and it was not an official receipt, I was in fact charged the full amount yesterday well before receiving even THAT email. Now 4PM the following day still no ready for pickup email and I'm nervous if I cancel I will be in battle to refund the money I shouldn't have been charged yet. Will shop with Amazon from now on. Takes the same amount of time anyways. Its Wednesday now at 3PM. Still no word. Thanks for the 1-800 number but no thanks. Just the damn spark plugs please.
(Translated) Very good product ! (Original) Tres bon produit !
(Translated) Very good prompt and personal courteous services. (Original) Très bien services rapides et personnelles courtois.
I don't like receiving e-mails everyday to rate my experience. Especially when you can't spell my name correctly. I have tried to contact you numerous times to STOP sending me e-mails and I haven't been successful. So...stop sending e-mails. And please take the time to spell a customers name correctly.
after being told they didnt have the product, i walked around for 45 mins to find something similar..and end up finding excatly what i was told they didnt have..(.total watse of time).
Best Canadian tire I've been to, helpful staff and great selection
I've updated my review because i realized the reason there was a complication, but I would highly recommend this place they have great service and great employees.
(Translated) The store is ok but the return service was very slow we served a customer who arrived after me before me and finally made me wait even longer (Original) Le magasin est ok mais le service du retour a été très lent on a servi un client arrivé après moi avant moi meme pour finalement me faire attendre encore plus longtemps
Both the hours on Google, and their website were wrong for Saturdays. I drove an hour and a half only for them to close as soon as I arrived, 2 hours before their posted closing time.
(Translated) The aisles are too narrow! There are so many items close together that we are discouraged from looking for the desired item and leave empty-handed to buy it elsewhere. Shopping experience 0 out of 10. The clerks don't look at you or even a hello effort when you come in to ask a simple question. For online purchases, it works but expect to be fooled by the employees at SAC to receive your order in the car.! Poorly organized service! (Original) Les allées trop étroites! Il y a tellement d'articles rapprochés qu'on se décourage à chercher l'item voulue et repart bredouille pour l'acheter ailleurs. Expérience magasinage 0 sur 10. Les commis ne te regardent pas ni même un effort de bonjour quand vous avanceź pour demander une simple question. Pour l'achat en ligne, ça passe mais attendez-vous à vous faire niaiser par les employés au SAC pour recevoir votre commande à l'auto.! Service mal organisé!
Usually doesn't have what's in the flyers
Happy staff, organized store. Easy to find whar was needed.
Staff were helpful.
(Translated) I bought a car battery and some acid from their battery leaked onto my coat in the store before I paid. It scrapped my coat. They changed the battery but my coat nothing. The manager was very condescending and rude (Original) J'ai acheté une batterie d'auto et de l'acide de leur batterie a coulé sur mon manteau dans le magasin avant que je paie. Ça scrappé mon manteau. Il ont changé la batterie mais mon manteau rien. Le gérant fut très condescendant et impolie
(Translated) I would like to underline the excellent service I received from Isabelle at the cash register for my return to your store in Chambly. (Original) Je tiens a souligner l'excellent service que j'ai reçu de la part d'Isabelle à la caisse pour mon retour à votre magasin à Chambly.
Store is cluttered.
Good ol' canadian classic. Great variety and quality. Great customer service.
Great service
Great help to find what I needed
Be nice if this store would stock more then two sales items. Everytime i go to buy something on sale there is none left. Frustrating when online says there is and im traveling 35 minutes to the store.. for nothing.
(Translated) Fast service (Original) Service rapide
I returned an item from long ago...having not been able to return it during covid. They are very customer friendly...as easy as "W..". Although they did not have one product I needed they told me when it would be in stock and were willing to put it aside for me when it arrives. Always a friendly and helpful staff!
I went to Canadian tire today to return a welder. They gave me the refund then I proceeded to the auto parts section and they answered all my questions. The employees were very helpful and nice
I had a faulty tire, was under warranty and they still tried to charge me for it. Then they couldnt find my car key. Poor service.
Cool
I was having an issue with my van. I had talked to my son about it. He used his code reader to see what was wrong. He figured I could possibly need a new fuel filter. He also suggested I try a fuel additive first to see if I could avoid the higher cost. I went to Canadian Tire, I thought I'd just ask the automotive staff how much it would cost to replace my fuel filter. I was surprised that it wasn't going to be costly. The young man, Morgan, who was helping me, suggested trying Sea Foam first. He explained what it could do for my van. He obviously knew a lot about vehicles. He also told me about some other inexpensive other things I could try. The others working in that department were helpful as well. Thank you so :)
The new gun and hunting section is great
(Translated) Cashier service super slow (Original) Service aux caisses super slow
Service was friendly and fast.
If you need Auto Service, you better go to a different place. Terrible service. The don't respect appointments. I had to wait one hour for them to start working in my car. It took an hour for oil change, and blade wiper replacement "?". I didn’t check the job when I received my car.... my mistake. I was charged for everything. But 3 hours later, I realized that they didn't change my rear wiper blade, but I was charged for it. I called and they said, that they didn't have it in stock.... how come they charged me for something they didn't replace... and they godt mad at me, because I asked them.... now, I'm not sure if the replace the front ones, and if they change the oil filter, and the oil....... unacceptable service for an expensive place as Canafian Tire. I hope I can get my refund when I go back to Toronto.
Always a long line to checkout with only 1 or 2 tills open. The floor is very slippery
Ok, I have to start out by saying I spend a fair bit of time in your store and have made a few larger purchases from you, a BBQ, a rifle, and regularly by my ammunition and other hunting and outdoor items from you guys. I went in to the store tonight with my wife and kid in tow because we had decided I could buy a new rifle, I had a budget of 1500 bucks to spend and am itching to spend it. The service I received this evening at the gun counter was terrible. I walked up and was greeted by a fellow whom I told I was window shopping but also here to buy a new rifle, he laughed at the window shopping thing of which I then told him I had a tough time seeing across the bench to the guns and tags so instead of helping me he allowed me to wonder around squinting trying to see price tags all the while him and another female staff member where complaining about there jobs and a bunch of back and forth instead of offering to help... super awesome.... I normally have excellent service from the fellow who runs the sporting goods section which is why I have supported the department and purchased literally all of my hunting supplies this season from him. From knives, to ammo, to scents and calls. But tonight left a very sour taste in my mouth, also just another point one of the rifles I was considering tonight the Tika t3x lite in .300 win mag is 60 dollars more expensive then the local mom and pop shop in town. I have recommended the sporting goods department to everyone I talk hunting and fishing to since your revamp but the service today has certainly changed my mind.
It's a good store unfortunately it's out grown in space so sometimes it's a little crowded
(Translated) New and very large, you can find everything, it's a must. (Original) Nouveau et très grand, on y trouve de tout, c'est un incontournable.
Lots of sales.easy access. Quick
Easy to find what you are looking for.
The garage was awesome the girl that was the mechanic did amazing
Three dozen people in line and only two tails open walked out of there and left my purchase
Always have what i need
Got keys cut and it was fast service
(Translated) It acts like the police of the masks even with a medical condition place to be avoided (Original) Ça joue à la police des masques même avec une conditions médicale place à éviter
Garden centre was disappointing.
Good selection, helpful staff and clean store.
I live close to the Canadian Tire on Admirals Road and often walk to the store. i don't understand why businesses landscape their property and then don't weed and tend to it. Come on, you guys. You have a garden department. Surely you can assign staff members to this task...or hire a gardener...or, during Covid 19, hire someone who needs to earn a bit of money to get by. Please, look after your property like a homeowner does and be a good neighbour.
I store my winter tires with this location, and had the check engine light come on just before I was going to get my tires swapped over for the spring. I decided to get the whole car checked over and oil changed, etc. They provide the work order of everything that needed some work and advised what needed to be done immediately vs what could be put off which I really appreciated. I’ll definitely be going back for more honest work/repairs.
I have been a regular (several times a week) customer at this location for about 3 years, mainly due to the convenience factor. Not any more, I will never spend another dollar there again! I had booked an appointment to have the brakes bled on my car, a fairly simple procedure for which I had been quoted an already high price over the phone when I booked the appointment, they were the only ones who could get it in soon enough. When I was there dropping off the keys I asked what the cost would be just to be sure that the quote on the phone was correct. The employee told me a price that was almost 150% of what i was told on the phone. I asked for a price breakdown as the price he told me was significantly higher than what i was told and more than double that of other shops. The employee said "taxes". I asked again for a cost breakdown and he told me that he would give my keys back and i could go elsewhere. I said i wanted the work done, but didn't appreciate his attitude at all. At that point he became quite aggressive and abusive. I asked to speak to his manager who happened to be standing right there. The manager told him to go in the back so he could handle things. The employee refused, and continued arguing with me. My keys were returned to me and the manager told me that it was not a good time, that they were very busy. So, my scheduled appointment was not a good time? The employee, who by this point had been told to go to the back several times, was still standing there arguing with me. Unbelievable! I went to the front and asked to speak to the general manager. I was too upset by what had just happened to wait long enough to speak with them as apparently he was busy. After my experience today I will never set foot in that store again!
Last 2 visits where excellent. Very very pleasant and professional service.
Wow you don't want to leave. There is so much stock and verity.
Many items that were advertised as on sale, were not on display or in stock
Go for car stuff
awesome service . Jake was the best.
Picked up flowers, good selection
Considerably smaller than most modern stores, but it has a good selection of what you need, also has a gas bar
Crappietire qhat can I say?
Wonderful staff!
(Translated) Young people lack motivation ... (Original) Les jeunes manques de motivation un peu....
The place to go friendly staff and great service
Great place to shop
This particular store seems to have everything I'm looking for all the time. If another Canadian Tire is out of stock of particular items, I can always find it here. Great place!
Find what I needed to organize my stuff
(Translated) Nice hardware store and qualified person (Original) Belle quincaillerie et personne qualifier
Great place to find almost all of your shopping needs.
Staff have knowledge of where things are. No help
My go to store for just about everything other than groceries.
What can you say it's Canadian Tire they just don't sell Canadian made stuff
Gun and rifle selection sucks! But better than no guns I guess.
Staff were friendly. I had ordered and paid for items online for a quick in and out pick up. Nearly 30 minutes later in finally head back to my vehicle. It would have been quicker for me to pick out of the shelves myself and go through the cashier. They need to figure out a way to make this process quicker and smoother for the customer.
I am a big fan of cdn tire. Have their credit card and look forward to their flyer especially since my to do list was long during the covid period. I was disturbed when I went to get weed be gone and showed the cashier the rona sale price from circulaire des grand magasin and she called the manager. He said that is not a valid site.i had to go to the rona site to prove what I was legit. Yesterday the same manager told an older gentleman asking for the sale price that it was just put on the wrong peg.the elderly man was correct. The manager of the Dollard store has an attitude problem.
A great place to shop this store carry almost everything. For gardening i buy all my plants for out doors there never had a problem
Shopping was fine..check out system is a bit screwy
Good service
(Translated) It's Canadian tire (Original) C'est Canadian tire
Poor service
Out of stock on items in flyer
It's a big store they got lots of things to choose from always had the stuff I wanted which they're open to 10 but 9 seems good enough that's why I gave it five stars
Decent store but their master card program is horrible!
Always good service
(Translated) We find everything (Original) On trouve de tout
Love Canadian tire and this one was no exception. One of the larger branches in the kootenays
Complete joke. Staff has no idea what's in stock and if they do they have no clue where it is. Then when you ask them to find something they hide till you leave. Assuming you can even get an employee to acknowledge you at all.
Always enjoy going to Canadian Tire, so much to choose from and if I need help ya just got to take the time to find an employee and they almost always put me in the right direction. ...
Good selection and friendly service.
Large format with awesome employees
Staff needs to smile more and be more friendlier
Rude staff. Showed no interest in finding what I was looking for.
This Canadian Tire is usually well stocked. The staff has always been friendly and tries to be helpful.
I like Canadian Tire for the selection and prices but the customer service sucks all the workers on the floor to help customers when they need help seem to all disappear when they see customers there, there were 9 people including myself looking for a worker in the same area which was the hunting area that is crazy they need better workers
Friendly knowledgeable stuff clean well run staff do an excellent job under stressful circumstances keep up the good work
Canadian tire is organized Neat Busy But you can find what you need
I have been the last 4 days trying to contact this store by phone. Can anyone confirm that this store has a working phone? If they do not, they could probably buy their own overpriced phone and maybe help out customers who try to call. On the off chance that the phone does work, an employee picks it up only for me to hear them complain and slam the phone back down. I have also uploaded a picture of a phone that you carry. It is supposedly a "Best Seller" and "Tested for life in Canada." Maybe this could be a future purchase for your own store.
Hard to find a staff member for assistance.
Friendly staff, bought a new bike. A little cramped in some areas, but that just means they have more stuff! :)
(Translated) Very good service and courteous staff but the aisle to get to the cashier is very small. I had to leave my basket in the aisle and make 2 trips with my products by disturbing all the other customers to be able to pass. (Original) Très bon service et personnels courtois mais l'allée pour se rendre au caisse est très petite . J'ai été dans l'obligation de laisser mon panier dans l'allée et faire 2 voyages avec mes produits en dérangeant tout les autres clients pour pouvoir passer .
Nice store. Good parking by the door for handicapped. Store is large and mostly uncrowded isles. Check out staff are not the most friendly. Self check out is badly needed here.
Shelves were well stocked, sales person helpful. Had keys cut quickly
(Translated) Very nice store with good specials. (Original) Très beau magasin avec de bons spéciaux.
(Translated) Very well served (Original) Très bien servi
Garden center signs were all in the wrong place. Very disorganized!
Kinda rude
(Translated) Always VERY well received and served. (Original) Toujours TRÉS bien reçu et servi.
Under redesign but looking great
Great services
When I go In to buy a product no one around for assistance and if i find someone little to no knowledge where product is
(Translated) Not too much service (Original) Pas trop de service
Very friendly
Good experience
This branch of Canadian Tire recently started treating all customers as potential shoplifters, insisting that they leave their bags as at the service desk. I have been shopping here regularly for years, but I will now be shopping elsewhere.
knowledgeable friendly and helpful staff. for those people not into cars like me. will assist and help you install it. appreciate it. thanks
(Translated) Maxim P. You know customer service, you deserve your job, I hire anytime, thank you very much (Original) Maxim P. Tu connais le service client, tu merite bien ton poste, je tengage anytime, merci beaucoup
I walked into the store and asked two floor employee's to help me find the masks. Both of them told the direction and walked away. I did not find them. I then walked up empty handed to the cashier Daniella who walked right over to them and showed me. Thank-you for the 10 star customer service Daniella! You are the best of people through this difficult pandemic! I wish there was a Daniella at every store because she makes people want to come back with her kind smile and great attitude. Thank-you so much for helping me! Dawn
Waited 15 mins for service at the automotive department, one guy working and he said the same thing to the customer over and over again while the line up built up! Very poor work practice in my opinion
Always a great shopping experience!
Great place
Very busy (of course). Staff helpful & friendly
Needed help tracking down a small license plate light that was showing in stock but not where is was suppose to be in the aisle. A staff member was able to find it for me and seemed happy to help.
Worst customer service of all time. I had to beg to get someone to help me. Absolutely terrible.
All i wanted was a $1 auto fuse and had to wait in auto service ,with numerous people ahead of me who had obvously been waiting a long time, just to get sometime to unlock a cabinet. Went to Walmart and got the fuse right off the shelf.
Did not enjoy the NEW CTC. Store is confusing and a mess and no one around to help.
Thier staff were a really helpful.
Did not automotive light bulb or fuse
Yes its Canadian tire
Lots of stuff but where it's an older store tight fitting in walkways
Have shopped there several times and the experience was always than satisfactory. The shop is too small and too crammed with inventory and poorly organized. Some of floor staff do not speak any English at all. That would probably be fine in north or east Montreal but not in West lsland. The area around check out is too small as well. I much better prefer to shop in the Kirkland store.
(Translated) Medium size store. There was not the coveted BBQ as a demonstrator (not enough details on the internet). I had to buy blind and was disappointed to find that a model of the same brand (this one with demonstrator) costing $ 500 had a Stainless interior while the one paid $ 700 (relying on the model cheaper) had a painted metal interior !!! Nasty difference in quality !!! Not bad disappointing because I had to drain my 6 year old BBQ because the inside had rusted to the point of breaking. (Original) Magasin grandeur moyenne. Il n'y avait pas le BBQ convoité en démonstrateur (pas assez de détails sur internet). J'ai dû acheter à l'aveugle et j'ai été déçu de constater qu'un modèle de la même marque (celui-là avec demonstrateur) coûtant $500 avais un intérieur en Stainless alors que celui payé $700 (me fiant sur le modèle moins cher) avais un intérieur en métal peint !!! Méchante différence de qualité !!! Pas mal décevant car j'ai du mettre au vidange mon BBQ de 6 ans parce que l'intérieur avait rouillé au point de se briser.
It was Canadian Tire. They had what I went for, and I was able to pay with virtual Canadian Tire money, which is always nice. They didn't have two other things I'm in the market for, which will end up being online purchases, most likely. They moved the store around since I was last there, which meant it took a moment to orient myself, but the staff are friendly and helpful, and got me to where I needed to be.
Its Canadian Tire. They sell stuff cheap as any other. Relatively well stocked.
Had what I needed and the service was great as usual
Great prices, lots of choices on everything!
Good staff and service..easily to get around store
They didn't have much of what I went there to find. What they did have was very overpriced. The staff was not very knowledgeable about their store or the departments they were responsible for.
Well stocked with home and hardware.
Friendly staff and great service!
Always has the sale items in stock .. staff always knowledgeable and helpful!
(Translated) Very well (Original) Très bien
Sometimes sale items are not available but on this trip I got all that I went for.
Great store with awesome service you don't see at other Canadian Tire store.
had a problem trying to return a set of headlights, the store was very busy and the staff were very helpful. however I had lost my receipt and they were unable to exchange for the correct set. I later contacted peter ( general manager) and he was able to help.
Canadian Tire car auto shop provided very Good turnaround time to replace the car battery and to service the car within one hour. Great customer service, They provided uber ride home & back to the shop to pickup the car. The staff was friendly and was in touch to provide update. Highly recommend this place.
I went to Canadian Tire today and I have never received better experience from a manager. Mike in the automotive dept. guided me through the oils and filters for my vehicle. Mike clearly has both amazing knowledge in the automotive field as well as exceptional customer service skills. Will definitely come to this Canadian Tire location for my automotive needs. Thanks again Mike.
I still remember the space it is in being zellers, but Canadian tire is making great use of the space now. I moved out of Courtenay years ago, but was visiting when I had a problem with A tire, I stopped by and they had me on the road in no time. They even had spark plugs for my motorcycle, that the Canadian tires in Victoria didn't have. So I definitely recommend this Canadian tire
The key making machine worked perfect, never have an issue when doing tank exchanges, and the staff seem to have a good knowledge of the products.
Good prices
Did not have what I was looking for. Automotive connectors
Went to the garden centre and staff are all very helpful. All the staff were very busy helping customers but also very patient and respectful! They seem very competent and knowledgeable and I was able to get all the items I needed in a timely manner. Quite impressed with this Canadian Tire!
I would like to know why Canadian Tire Corner Brook doesn't limit the number Of customers in its store like other retailers do! I was just in there and was shocked at how many customers were walking around! Isn’t there a regulation in place that should be followed??
I've been to the automotive center a number of times to have my car serviced, and I always walk away happy. I have found the staff to be quick, efficient, courteous, and honest. They have never overcharged or done work that my car doesn't need (even though they could have - I very obviously don't know much about cars, and they have never taken advantage). They have won my trust and I will keep coming back.
One of the best Canadian Tire stores I have visited. Great selection of products for everything you require...
(Translated) Good service (Original) Bon service
great deals for men and women.
Friendly staff
No one offered to help.
Need bigger store ASAP
I never had a worse experience with a garage. I brought my perfectly functional car in to get some minor touch ups done. During the day they called me to explain to me that everything was fixed but when they took the car for a test drive, they realized that there was a loud noise coming from my front right tire. They told me I need to replace my wheel bearings and that it would cost over another $500 to fix. Usually when a wheel bearing breaks you slowly hear it getting louder and louder as you keep driving on it and it takes weeks if not months to become very loud. I never had any noises coming from my tire and when I picked up my car it was very loud and needed to get fixed as soon as possible. I have never left anyone a bad review and I usually am very laid back about things but this time I am livid and just can't help but share this because I am 100% sure that they are the ones that created the issue. How is it possible that I have no problems when dropping my car off and $600 in problems when I pick it up? Thanks for making my car worse then it was when I dropped it off... I strongly suggest that anyone who reads this takes their car to ANY other garage they can find and NOT to Canadian Tire. However it is a great place to go if you want to get overcharged to fix a small problem and then have the mechanic break something and try to charge you for it. They know that there is no way of proving that it was them so they pretend like it was there all along. Stay away from them, this is how they make all their money.
We wanted a bag of soil from outside and one girl at the checkout went out to check but only outside the door and came in and said there wasn't any, another girl said there wasn't any, another said she didn't care anyway and finally a gentleman came out with his scanner and said there were 41 of them. We wanted one and were looking at the bags while they were saying there were none.
Staff very helpful in my purchase today.
On Friday, I had a wonderful experience at this location. I was greeted by wonderful cashiers who made sure I could find exactly what I needed, clearly understood what I was saying, and treated me with respect. I didn't get their names, but they wore scarves and were very polite. Love to see the managers are doing a phenomenal job at hiring!
Terrible service, declined opportunity for additional saving for the employees incompetence.
Had a great visit. Every service rep knew where to fin d the items I needed. I was in and out very quickly. I love the fact they have beautiful bathrooms available for customers.
Dave is great
Great customer service
(Translated) Lots of choice and good service (Original) Beaucoup de choix et un bon service
Staff need to work on customer service
Love their sales always have what I need
good. didn't have what I was looking for.
Good staff easy to find everything
(Translated) Uncompromising service, I went for a flat tire and they served me straight away upon my arrival. They even made my tire change on the side of the garage since all the doors were occupied I don't know if it's because it's a young team but they are really dedicated In short, local garage service while it is a national banner. (Original) Service intraitable, je suis allé pour un pneu crevé et ils m'ont servi tout de suite dès mon arrivée. Ils ont même effectué mon changement de pneu sur le côté du garage puisque toutes les portes étaient occupés Je ne sais pas si c'est parce que c'est une équipe jeune mais ils sont vraiment dévoués Bref, service de garage de proximité alors que c'est une bannière nationale.
Is or was training store so manager comes and goes so issue gets put on back burners a lot loads of stuff not in stock and sales usually only have 1 or 2 of that item in
(Translated) Find any beautiful store (Original) Trouve de tout beau magasin
Friendly staff and just a good place to shop. Highly recommend!
(Translated) Very well (Original) Très bien
good place to go shopping
Purchased a "PowerSport" battery a few weeks ago. Brought it home and took it out of the package. It was undersized but the salesperson recommended it would work since it was a 12 volt and meant for quads, boats, and sea-doos. After following the instructions and trickle charging the battery over night. I hooked it up to my quad and it wouldn't even turn the quad starter over. I bring it into Estevan Canadian Tire to exchange it for a larger battery and id pay the difference. The salesperson couldn't test the battery and suggested I come back the next day (an hour drive for me) so I could speak t to the manager because it was his day off. Refused to help in any way. Assured me it was my fault that his salesman recommended me a smaller battery. Refused to return or exchange it since the battery acid had been used in the battery. Don't know how one would charge a battery dry to test it to make sure it would work for an application they assured me it would be sufficient for. Battery had been used once and set in the porch until the next time I came into the city to return it. I had original warranty card and receipt but was still met with an aggressive "you bought it, it's your fault it doesn't work". This is not the type of professionalism I've come to expect from Canadian Tire. Not impressed, do you own research before listening to the salespersons "professional" suggestions.
Went in to get my vehicle fixed, now it's making even more noise. very dissatisfied.
(Translated) Perfect (Original) Parfait
Great selection. Good size store.
Very helpful and knowledgeable
Usually find what you need
Wouldn't refund me for a product that did not work. Workers at the customer care centre seemed terrified when I asked to return it. Their voices were quivering, taking long pauses, avoiding eye contact, kept insisting I pick out another store item. It was pretty disconcerting. (To be clear, all I said was "This doesn't work, I'd like to return it please" and "No, I don't want anything from the store" and "Yes I'm sure". I don't blame or get upset at the front line employees for bad company policy or bad management) I used to work retail, and obviously they must deal with a lot of angry customers when the company won't allow refunds. They finally asked a senior employee or manager if it was okay to give me a store credit, which they reluctantly agreed to. This is what you get for trying to shop semi-locally. Guess I'm going to Amazon for all my home and garden needs from now on.
Most of store helpers can help u with what you are looking for
Service here was ok and product was good
Excellent staff and extremely knowledgeable with outstanding professionalism
(Translated) Yes (Original) Oui
Busy
The staff was excellent. They served me well. Store looks well organized and clean.
Good service
Endroit de qualité et de diversité
Good selection of tools
❤️❤️❤️❤️
Just went in to buy a set of tires I saw advertised in their most recent flyer and was totally disgusted with the sales rep's lack of knowledge and utter lack of interest in his job. Have always bought tires for all my vehicles at Canadian Tire but after today's experience I will be purchasing all my tires somewhere else.
If you have a sudden need to be insulted for asking simple questions ! This is the store to visit . For the Karen's out there !!! This is the perfect place to fairly ask for a manager . Just drive 5min away to the next Canadian Tire .
Good retail
Always something to buy
As any other CT
(Translated) Very stupid garage side staff (Original) Personnel côté garage très bête
Great store - always able to find what I need.
(Translated) We find everyone (Original) On trouve de tous
Very good and very helpful like shopping at canadian tire
Always great
They finally have their co2 machine up and running again, yippee
Helpful staff,great Christmas selection,
Always have what i am looking for
This store is old. It's too cramped and poorly designed. They have stuff everywhere.
(Translated) Disappointing, unsupervised service and lack of customer care. Looks like you're going after all your important steps. I hope they will improve in the way they act and serve. (Original) Service décevant, non supervisé et manque d'attention au client. On dirait que tu passe apres tout tes pas important. J'espere qu'ils vont s'ameliorer dans leur manière d'agir et de servir.
They tried to charge me full price for something that was on sale had to show them to different prices not a very good way to run a store
Cluttered and over priced
Would give a NEGATIVE star if I could. Brought my car in for an oil change as my regular mechanic was booked. I had just had a full inspection and replaced my front brakes and rotors in June with my mechanic saying my back brakes had 60% left. So I was pretty surprised when I received a call saying not only did my back brakes only have 5 % left on them a month later but that the rotors needed replacing. As we are about to do a big road trip, I called my regular mechanic who said he would look at it. Both he and my husband looked at the brakes in a full inspection and they have 50% not 5% left on them!!! I even asked the canadian tire guy if 5 % was correct. He checked with their mechanic and said yes and it was written up on my receipt!!! Part of me can't help but wonder if my gender was at play or perhaps just the hope that I had no clue. Will NOT go back there again.
All good,
Good selection but I could't find anyone to assist me.
It's Canadian and they have all you need from noob to expert
Great new store but same crappie service and wait time. I have gone to the parts desk 3 times since the new store opened and every time I have to wait at least 10-15 minutes before an associate will talk to me. I see plenty walk right by me but not one takes the time to stop and tell me that they will be right with me. In fact, they seem to be annoyed that they have another customer to deal with. Today I called the service desk to make an appointment to have 4 new tires put on my vehicle as well as an alignment. I am planning on buying my tires at the store and already have them picked out. Anyway, I was immediately put on hold and remained on hold for over 15 minutes before I got fed up and hung up the phone. I called back but this time dialed the parts desk. Again, I was immediately put on hold and left there until I got tired of waiting and just hung up! When is this store ever going to take their customers serious and stop treating them like they are an inconvenience? I have pretty much reached the point that I would rather spend the extra money somewhere else and get good service rather than save a few dollars and be treated like a ghost. Just because you guys have a nice new store doesn't mean you can slack in customer service.
Nice clean store and friendly staff
Super
Still an awesome place in my books. Found everything we were looking for and the staff are always so helpful
I live in Ontario and I have to say that I was impressed with this CT. Well located and so well organized.
Had great service today.
Great store,quiet and safe
Excellent customer service. Great place to work.
Kudos to great auto service. Arielle A., service manager, 1608 The Queensway location, went over and above what I ever expected from a chain store. And I know, as I have dealt with many over 40 years of driving, owning my own car always. Won't hesitate for service from this Canadian Tire.
Nice friendly service
Took my dog with me today while shopping, she was very well received and we had a pleasant experience.
Won't take an order for curbside pick up but there's hardly anyone in the lot. Much better hardware stores in town and better canadian tires in reasonable driving distance so don't waste your time on this one
Staff was available to assist today
Very busy and crowded to much stock and not enough room
If only zero stars were an option. Absolutely the worst Canadian Tire location to deal with. Terribly unorganized and poor service. The online order system at this location is a complete disaster. Order a sale item and three days later they just cancel your order if they can’t find the ordered item. Rather than order you in what you requested they just cancel your order with no explanation. Been burned by this location time and time again. Avoid at all costs!!!
Canadian Tire is Canadian Tire there is not much more to say ..
(Translated) I found everything I was looking for and quick services at checkouts ???????????????? (Original) J ai trouver tout ce que je cherchais et services rapides aux caisses ????????????????
(Translated) Good discount (Original) Bon rabais
The place for all your car needs and the price is right
Very clean and very helpful staff
My favorite store in the world
Good people their to help me
Say they have parts but cant find them
Had the misfortune of having to interact with the manager/dealer of the Dauphin Canadian Tire. Ordered and prepaid for a small cost item 5 Aug 2019. Store never contacted me nor a secondary phone I provided. Finally in October the secondary person contacted Canadian tire about the order and was told it was in. Promptly picked it up in my behalf. On my return to the area in Dec circumstances had changed and the item was no longer required. Attempted to return it today, not a pleasant dealing to say the least. Fortunately for me I don’t live in the area therefore not subject to such arrogance for a service where “customer satisfaction “ is supposedly #1.
Love it obviously.
New lay out to the store asked service clerk for help very knowledgeable in and out with all I needed
I just got very good customer service from the garage. They fixed my car problem in a efficient manner and as per the estimate.
Find myself searching for a floor employee when I'm looking for something. Good service though when you can find one.
Lots of selection but layout is poor. There is stuff everywhere in the middle of the aisle.
I love Canadian tire but corner brooks customer service is the worst. They supposedly take mail orders for people away, but they won't even answer the phone...this is my third day trying to buy a kayak, and so today someone Finally picked up only to hang it back up on me! I'm done! I will take my money elsewhere. Don't waste your time
Only canadian tire thats not open on sundays or past 6 pm.
Very good had new tires installed were done in a timely matter although had to return when tpms sensor warning light stayed on had to replace one also done quickly at a good price Kayla the service advisor was fantastic a real asset to the company
It has everything
Good buy
Always been served with an extra mile. All in one service I do recommend A ✓
Great place to shop customer service very courteous friendly willing to help no matter what
Their staff is always helpful. Any less common products seems like need ordered online and delivered to store.
Cashier wasn't too friendly when we checked out. Unfortunately must have been a bad day for her.
Great selection. Easy to maneuver aisles.
Great sales all the time
Amazing curb side shopping
Excella t customer service
They didn't have what I needed but found good deals on stuff I wanted.
(Translated) Very efficient for border pickup thank you (Original) Tres efficace pour la ramassage en bordure merci
They usally have it all
We needed a fly swatter and BAM! They had one for a fair price !
I still like Canadaian Tire, but they have resently taken away the military/veteran discounts. The return policies are great and one of the main reasons I shop here. Great selections and deals during sales.
The staff here are supper helpful and friendly. I like their Garden Center here very much. They have very nice selections of flowers and plants, and lower prices.
Great selection, clean store with precautions for covid issues considered. Much like most Canadian Tire stores
Nice store, good selection AND finally have mechanics on staff. the service manager was very accommodating and got our car in, diagnosed and fixed in a timely manner at a fair price. They didn't have any mechanics for the longest time, but they seem to be back on track now.
For all seasons
Little pricey, but a lot of great items. One should watch for sales, regularly. Great shopping, for sure.
Didn't have what they advertise
Love this place!!! The new owner certainly has made this store an amazing place to shop.
Canadian Tire Mt. Pearl. So I go to purchase a new shovel today and I pick up this shovel that's signed up for 29.99. When I get to the check out the shovel cost 43 bucks. I call over the young girl and say that the shovel is scanning for the wrong price. She started that it is the correct price for the barcode. Being unsure if my mind is playing a trick on me, I go to the back of the store and take a picture of the barcode and bring it to the young sales lady. She started that someone must of moved the shovel to a different location. I said why would someone move 10 shovels ten feet in the air. She proceeds to call over another lady who explains that she cannot give me the shovel for 29.99. I explained that this could be considered false advertising and I requested to speak to a manager, She started I am the manager for this department. So I say I would like to speak to the store manner. A senior manager walks with me once again to the back of the store to where the shovels are hung. Looks at the sign and proceeds to another computer to check the barcode and price. She started, give it to him for 29.99. This has nothing to do with the 13 bucks I would have saved, it was about principles of good customer service. Why did I have to go through so much trouble to argue my point over something so petty financially to a muti-billion dollar company. What if this was someone else who did not have the confidence to argue a point. Way to go Canadian Tire..... Believe in your customers, they make your business and the giant corporation you are today. That's my first rant for 2017.
Great. Was very helpful. Got me in and out very fast
(Translated) Good service (Original) Bon service
(Translated) Fast service. I went to make keys. Very effective (Original) Service rapide. Jai passer faire des cle. Tres efficace
Nice big store..clean and well stocked.could use more staff
Professional staff and very good services.
This is the smallest store in Canada they never have much of what's in the flyer! If your 5min past opening you lose out!
Clean and fast checkouts. Wide assortment of merchandise to suit many different needs
Perfect. Found everything. Staff were very friendly and efficient.
I can’t say I’ve ever reviewed a department store before, but this location always goes above and beyond to help. The store is always clean and well-stocked, the staff are friendly, funny, and courteous, and it’s never too busy when I go in. This is my go-to place for everything I need around the house.
It was okey but if you have a rain check they suppose to call you but they never do
(Translated) Difficult to get reimbursed! (Original) Difficile de se faire rembourser !
Had a low tire with a slow leak and they fixed it for free
Somewhat difficult to find what you need.
Great store.. great products..selection and prices
Good service
Always great assistance and prices
Helpful and knowledgeable.
Great sales today
Had what I needed
Went in and needed some help with a couple items. I was talking to one of the workers named Cole, and he helped me get three items off of the flyer and got them from around the store and in the back. He gave good conversation and I was very impressed. If I needed anything else I found him to help me. I tried to get a review card but the cashier said the store doesn’t have them. GREAT SERVICE!!
(Translated) Excellent service and large selection of items (Original) Excellent service et grand choix d'article
(Translated) Nice shop but the service too long. Yesterday I was honing my skates learned 45 minutes (Original) Beau magasin mais le service trop long. Hier j été faire aiguiser mes patins sa appris 45 minutes
decent store, friendly staff, not the same as it used to be unfortunately, not much "Canadian" about the franchise.
Very helpful staff
Super place AAA ????
(Translated) Service departmemt have very organized (Original) Service departmemt ont very organise
terrible service
Good selection, good sales, but pray you never need to return or exchange anything.
Unfortunately there is not a zero star option. I would caution anyone with vehicle issues to seek out a different service center for any repairs. Due to incomplete or incompetent testing after a "repair", I ended up with a bill over $2000.00 from another shop to repair the issues caused by this failure of duty. If you risk a visit here and expect to be treated fairly, or even professionally, I can assure you that it will not happen. If you expect to have any recourse should there be an issue, I would advise keeping copious notes right from the start of your interaction and it is probably a good idea to record any conversations had with the service department. You will need all of this and probably more to prevent the circle of denial and deflection that I was subjected to. So, if you like living on the edge by all means give them a try. If you'd rather deal with a company that actually cares about it's customers and the quality of work performed, I suggest doing some research and finding a different service provider.
Made an appointment last Saturday go there this morning and they tell me I don’t have An appointment this place is a joke
Always a great experience. The staff never disappoints... always more than helpful
Canadian Tire gas been around for a long time. They gave a large selection of merchandise. Can't find what your looking for? Download the app or go online. They also have one of the best rewards programs in the business. If you can't afford that large purchase you'd love to make, sign up for a Canadian Tire Mastercard and enjoy equal monthly payments with No Interest Financing.
(Translated) Great service great deals (Original) Très bon service de très bonnes aubaines
Excellent help at the paint desk, got exactly what I needed.
(Translated) Good (Original) Bien
Worst service ever at the Canadian Tire in View Royal. Walked in, obviously stressed about a broken down vehicle, and the auto service dude was an absolute dick! Without even looking at it he assessed it as an extreme problem that he could not possibly fix leaving me more stressed about what to do. Took it to another shop and turns out it isn;t that big of a deal. Now going to give new brakes and tires business to the other shop. Suck it Canadian Tire - your loss!
(Translated) No service during the pandemic (Original) Pasde service durant la pandémie
Return policy needs to be changed. If the box is opened you receive a refund card which is valid for 1 year unless you call and extend it. Why not give a full refund back to your original payment method? This is by far the worst return policy out of all the major big box stores. How can you check and see if you are able to use the product without opening the box? In addition, the staff on the return counter were very rude and unprofessional. Overall a poorly run store which corporate should look into based on all the recent 1 star reviews.
Found what I needed was treated well by staff
(Translated) Quality service and answers to our questions (Original) Un service de qualité et des réponses à nos questions
The renovations that were just completed have made for a much more efficient and enjoyable experience.
Staff are great. Usually always find what I want within a few minutes. Love having a Canadian Tire so close for last minute items.
I found what I look for.
I always enjoy going to any Canadian Tire even just to look around for pretty much anything.
I have never had any good experiences at this store. The manger is rude and the staff doesn't have a clue what is going on in the store.they tell u to come in with a rain check that they dont except at this time. What a waste of time trying to shop there
Canadian Tire is great! We found a part that we needed to repair our toilet at Canadian Tire. We had no such luck at neither of our local hardware specialty stores.
Clean, well organized easy to shop and find the things you want. Meets all the Covid standards.
Great selection, not enough tills
Well organized, fast service with social distancing.
Things are so inexpensive here.
Nice store to shop at. Staff are excellent.
Had our van towed here after a major coolant leak. They ordered the part ahead of us arriving and had us on our way within a few hours, despite being booked solid.
No good
Very helpful staff & manager
Ok
Clean and organized
The usual things you'd expect from Canadian tire. My only complaint is a lack of price tags
Sales are amazing at this place!
tire service was good
Went to buy something that is an instore sale. Even though there are more than a dozen showing as in stock, a young girl couldn't find any. She also couldn't find something different for another woman that was also in stock. They also would not give us a raincheck.
I have equipped my entire contracting business on 50-70% deals that Canadian tire offers regularly. To the point I stopped shopping on Amazon so much, and that's saying something... ????
The new location is significantly less convenient. Points deals are usually very worthwhile.
Beautiful flowers!!!
horrible service center service manager. Scott is by far the worst provider of customer service ive ever experienced. AND HE IS THE MANAGER....
Great service from Marcel in the automotive department when i had a flat that needed a replacement tire. Quick service, quite happy.
This place is ridiculous. I went in to get my can of paint tinted at 12:19am and there was NO ONE in the store that new how to do the paint department and told me to come back at 2pm when a girl goes on shift and knows how to do it. Are you kidding me? Im on my lunch break, live out of town. So NO im not coming back at 2 when its convenient for you! ... pathedic!!!!!
There is no easy way to exit the building if you haven't bought something.
Only unfortunate part is they don't have everything that the Saskatoon stores have. But 95% of the stuff I need i can get locally here and I'm glad to support them and staff have always been great to deal with
Customer service was awesome.
(Translated) no 5 excel (Original) no 5 excel
Terrible in store customer service. Online shows store stock get to the store and its a different story. Happened on more than 1 occasion
Picked up my customers van and trailer headed for Florida. Trailer plug was corroded and couldn’t leave the island with it. Comox Vallley RV who sold him the trailer for $11K the day before refused to help us out. Other local shops likewise were not even willing to give us 15 minutes. Canadian Tire put a mechanic on it immediately and I was on the way 30 minutes shop time and a $50 part. Excellent customer service.
(Translated) Always a pleasure!!! Exellent service (Original) Toujours un plaisir!!! Exellent service
One of our tires blew back in Febuary while visiting family in Cranbrook, took it here.... They didn't have the right tires in stock and the service counter told us to use the spare on our 4 hour trip through the snowy mountains back to Calgary..... We had to downgrade tires due to their lack of inventory but insisted that they replace both back tires(they never suggested this, we told them to do it. The only solutions they give were to wait a week for the tires to be shipped in or use the spare). Now almost a year later while getting the oil changed in Calgary we found out that they put 2 DIFFERENT size tires on the car.............. Their only job was to put two of the same sized tires on and they couldn't do that. We've also discovered that the back wheel alignment needs to be corrected, can't help but feel that the two are correlated.
I am so enjoying the plant selection that our Canadian Tire is offering to us - you're bringing in some of my absolute favorites and it is so appreciated! Thank you for the healthy, affordable and beautiful plants you're bringing in ????
(Translated) A big thank you to Ali for his impeccable service (Original) Un gros merci à Ali pour son service impeccable
(Translated) Excellent service to the auto department! ***** For the great service of Normand who is up to customer service! (Original) Excellent service au département auto ! ***** Pour le super service de Normand qui est à la hauteur au service client !
Great place has everything anyone could ever need... the store ... Great service... Clean. .. Etc .
Didn't find what I needed, calapsable chairs
Wish it was bigger
(Translated) Very good service! (Original) Très bon service!
Line was VERY long but moved reasonably quickly
Outstanding selection, friendly service
They have a large selection of item's...but you pretty much have to find them yourself
Everything u need but don't expect to be helped by the workers. Find it yourself.
Can't go wrong with this place,,has everything a man wants
Can never find the item in store even if the app or website says they do. Frustrating. Great staff otherwise.
They had what I needed
This happened (July 3 @ 12:12pm) and my experience was horrible and beyond shocked how rude, immature and VERY unprofessional the employee I was talking to from this store in the AUTOMOTIVE department. STAY AWAY FROM THIS STORE. This store do not even deserve 1 star after having that conversation with that horrible human being. I am about to purchase over a thousand dollar set of tires online for my vehicle and called the AUTOMOTIVE service and see how much would they charge for tire change. Whoever answer that call from AUTOMOTIVE department must be fired if Canadian Tire DON'T wanna lose future loyal customers. I can guarantee that HE do not care about Canadian Tire as a company as he do not care about me trying to spend over a thousand dollars for this store. I am just trying to ask some legitimate questions and just want 30 seconds of his time but he chose to hang up on me for he said he is busy. I was even polite to ask him to please bear with me as I am looking for the correct information of my car to avoid confusion but he instead just hang up like a CHILD who has TEMPER TANTRUMS. If He don’t care about me who is about to spend over a thousand dollars to bring business to the company in exchange for 30 seconds of his paid time by the Canadian Tire, I’m wondering how he treat those customers who spend less than that. To the extremely RUDE and UNPROFESSIONAL person who answered my call, my TIME is as precious as your time SIR! If you do not wish to answer legitimate questions from customers then clearly you're in the wrong business and if you hate getting calls then QUIT YOUR JOB to spare Canadian Tire an embarrassment and losing business for having YOU. You are dragging down some good employee from this store and that how selfish of you. Mopping floor as a job do not require answering calls from customers just to give you an idea. I'm wondering how the elders are treated when they call this store and you happen to be on the other line. To the executive officers and Shareholders of Canadian Tire who are reading this, you're setting your bar really really low for having this horrible PERSON representing your company. I am a loyal Canadian Tire customer and now I will also cancel my triangle Mastercard. I will promise not to bring business to this company EVER. I know it doesn't affect that much in your business but I will spread words to every person I know that is trying to bring business with Canadian Tire in the future. I already filed a complaint at the head office and I'm hoping it's not too late for the company to address this issue before losing another loyal customers.
The quality of items in the store is great. Employees are very helpful and friendly.
Always clean always nice people
great store to work for
Big place, cashier didn't know what is a leafblower.
Took over 2 hours to buy a tool chest and had to fight to buy it thought we should pay for the tool chest and come back to pick it up 2 days later everytime i go there its never run and get something always have to wait they never have on the shelves it definitely not my favorite place to shop
(Translated) These ok (Original) Ces ok
Well stocked great service
The worst experience for me with all Canadian Tire stores in Canada, I took my Mazda CX7 to check for a specific mechanic noise, the Service manager charged me for a complete diagnostic to tell me in the end they don't really know what's wrong with my car and he said it's inside the engine and they can't take it off, they asked me to go to Mazda dealer to find out what's the problem. Pacific Mazda found out in 10 min that it was just a simple problem with my high pressure fuel pump and nothing to do at all with the engine. I understand that they are more qualified dealing with their brand, but I came back to Canadian Tire in Admirals Rd and asked for my money back because I don't know what I did pay for??? They said no, they spent time doing that and somebody have to pay for it, and definitely not them.... I Asked the general manager and explain to her the hole situation... no way she asked me to call to headquarter and deal with them to have back my money back. I said you will loose more than a customer for that amount... Canadian tire are may be good selling bunch of stuff but I will never suggest you to bring your car to this specific location.
Good service ferry helpfully loading
Great little store friendly people
Very busy but service was good.
Cranbrook canadian tires, both the old one and their current one, are my favourite ones because they are usually so much bigger. I dont go in very often, but when I do I always feel so crowded in the aisles in other stores but in cranbrook I never have that problem. My issues with them is they make it hard to leave without buying anything since you have to go right through the checkout lane to leave and I feel guilty if I dont buy something for some reason. The last time i was here was just after new years and i bought a little christmas tree that i actually paid a little more for than the shelf price was labelled as, but it was still a good price and i wasn't going to argue over the few dollars, plus I didnt realize until later. The staff that day weren't super nice, the only till open actually walked away after my payment went through despite a line of people, but I'm not sure for how long. I'm assuming she was only gone a few seconds though
I've always had good service and experiences with CT! Over the last 35 years, not only is it one of the first shopping centers I go to for almost all my typical needs, I also worked for them as a red seal ticketed mechanic for about 15 of those years. Their tools, 'Maximum' for example, are excellent and very innovative. Good guarantees, warranty never an issue! I highly recommend them. My rating would be '5.5'!
In the middt of revamping store so un organized at the moment but still friendly
The things that you go in to get that are supposed to be there are not there or the staff dont want to look for the things you want
Great service
some excellent deals today. If its not at Canadian Tire you don't need it!
Great place to shop.
Good
Has just about anything you could want
blue light sale and paid 1/3 of the price for the tool i came to the store to buy..right place right time i guess...friendly staff ,and always clean and shiny up in this tool tower
Fix the doors
(Translated) Moving sale until October 14, 2018 (Original) Vente de déménagement jusqu'au 14 Octobre 2018
Awesome ????
(Translated) The girl who works in the flowers, such a sweet little blonde! Great service with her! (Original) La jeune fille qui travaille dans les fleurs ,une petite blonde tellement gentille ! Super service avec elle !
Great place to shop
Good
Great place for all the things you need
Lots of stock always!
Stood looking at trailer hitches for about ten min .No one around to help .an sold out if the 3 way hitches that were in sale
Just got a tire changeover done and it went very quick and easy
(Translated) Always fun to go to this place wow (Original) Toujours le fun daller à cette endroit wow
Friendly service
Easy to find what you need and helpful staff.
Friendly staff. Well stocked. A pleasure
Great
(Translated) Always find everything I need very good service (Original) Trouve toujour tous ce dont jai besoin très bon service
Very good.
Great experience at this store. Manager needed to help me with a pre-opened product. Very helpful in getting the pieces we needed to make it work with our application.
Local, in stock, friendly staff
Great place to find what ever you are needing... usually has lots in stock...great for returning also..never have an issue..
Nice store
This Canadian Tire has a small town feel. I always bring my dog with me and the staff love her! We go often for anything that can be purchased there. It's my favorite store to take my pup to for an outing when I need to get things!
(Translated) I like a lot to go there a lot of choices (Original) J aime bcp y aller bcp de choix
Great deals and dog friendly
Good for your family to get stuff
The only problem I have with canadian tire is that when your trying to find something, there is never anyone around to help you, and sometimes when you do, they have no knowledge of anything In the store
(Translated) Excellent service and very fast (Original) Excellent service et très rapide
Good staff and had what I was looking for ..love the sales
Low quantity of weekly specials. Staff hard to find and don't know inventory. Never enough staff or cashiers, so longer lines. In aisle scan stations usually not working. Pricing can be confusing. Often a bit messy. (Rather other sites)
Very helpful staff
(Translated) my favorite store youpi (Original) mon magasin préféré youpi
Good
Wanted to take advantage of a promo for tires they had. Asked for them to keep the old tires which they gladly charged me to do. Dropped it off at 8:15 (opening time). Came back at 14:00 because they wouldn't answer the phone. Tires were in the car. They tried to bill me on the normal price without discount. Driver window would not close anymore for some reason. After telling the "manager" he told me to bring it out front and someone would help. I had to go back in and remind him twice to send someone. One guy got my window up but I could no longer use it. He offered to open the door up and charge me to fix it and when I objected since it was working fine before he told me to ask in front and walked off. In the end, I dumped the tires in front and rode off. Never go there for auto repair.
They have all the right tools for any job.
Selection
Lots of workers available until you need one. Lol
(Translated) Excellent service as always thank you (Original) Excellent service comme toujours merci
Always well stocked. Parking is plentiful.
Worst staff you can have at a canadian tire. Nobody likes to help customers
Online order & in -store pick up. Online was nice and easy. Email confirm6of when and where order was ready, very helpful. BUT in this store location, the order was NOT ready. I had to wait for someone to go and gather the items! I could have done that myself faster! Horrible service Martensville Canadian Tire.
Ordered an order online for curb-side, however I didn't pick it up in time, so the money should have been refunded; but instead I was charged. They connected me to the manager (not sure her name) but she was exceptional. Was quick to reverse the problem. Thank you!
Good place for doing laundry
Helpful staff to the max! Suggested alternative to the product I sought & very happy with it. Thank you.
Scott and the automotive staff did a great job of quickly diagnosing and repairing engine faults on my vehicle!
Had what I was looking for but only staff i saw there were at the till. Very hard for me to get customer assistance.
Staff was very helpful when finding my merchandise. However the item was very dirty with dust and the cashier was very inexperienced...
Very friendly and helpful
I have never had such great service at a Canadian Tire. I called in to have an oil change on my motorhome. No problem we were booked in right away. Mechanics were very thorough and friendly. The service manager was excellent. He explained all that was done to the motorhome. The best part was a very reasonable bill at the end. Thanks to everyone I came in contact with at your store. Kelly Kirkham
(Translated) You find even friends! (Original) Tu trouve de tout même des amies !!
(Translated) David and his colleagues at the garage tonight offered me exceptional service. When I ran out of a starter on my way to Quebec, they repaired my emergency car. Sincerely, a huge thank you to you. Professional, friendly and very efficient service! (Original) David et ses collègues au garage ce soir m’ont offert un service exceptionnel. En panne de démarreur sur ma route vers Québec, ils ont réparé ma voiture d’urgence. Sincèrement, un immense merci à vous. Service professionnel, sympathique et très efficace!
it as ok
(Translated) I liked this Canadian Tire because it was not long ago that I bought an espresso machine pi the product was a display item and I had to return it but she gave me a deferred purchase voucher (raincheck in english) pi the service is really good the she had called me on my phone to tell me that the machine was arriving and that the raincheck is passing And I could say thank you to the customer service of the canadian pulls from hassle !!! I highly recommend this store because you find almost everything there and it's the biggest side against the one in bathurst or miramichi which is smaller on the other hand. (Original) J'ai aimer ce Canadian Tire la parce que y'avait pas longtemps j'avais acheter une machine a espresso pi le produit était un display item et jai dû le retourner mais elle m'a donner un bon d'achat différé (raincheck en anglais) pi le service est vraiment bon la elle m'avait appeler sur mon téléphone pour me dire que la machine était arriver et que le raincheck est passer Et je pourrais dire merci au service a la clientèle du canadian tire de tracadie!!! Je recommande fortement ce magasin parce que vous trouvez presque tout la et c'est le plus grand ct contre celui a bathurst ou a miramichi qui est plus petit par contre.
Very organized store. Friendly staff and quick checkout. Shop there often. Their ap is very helpful as it gives locator for items. Also you can shop from the ap and pick up items in store. Will use often.
Tried to RIP me off over 800$. Would love to talk to the owner about this
This store automotive customer service even not worth for 1star!!!! A guy who usually get the phone in every morning time, he always giving me an attitute when I ask to get appointment every single moments. What was the big deal to deal with make an appoinment? Why you just hold the phone each single time while someone ask you to make an appoinment!!!!! why are you being hostile in way your speak? Who do you think you are? Why you getting pay for it? Did u even get trained to deal with customer? Or brain problem with family background? Did someone affect to your personality? Why you guys still giving pay for him? It looked he got lots of complain before in this google reviews. Karma will must bite you back. you will must pay.
Always good
(Translated) Excellent service and quite a few offers, (Original) Excelente servicio y bastantes ofertas,
Friendly staff, great prices, clean store
2 tellers for 20 customers waiting to check out
very poor service. 40 people lined up and 2 registers open
Really love online shopping with CanadianTire. Renovation at this property is long overdue and certainly a welcome change to the area
The absolute worst service I have ever received. I left my car Saturday morning and did not receive a call until Monday afternoon with no update on what is going on with my car. I asked what has been done and they said that they don't even know. It is 4pm now and still no response on my car. I am going to pick up my car and I will NEVER going back to that joke of a service center
Had what I needed and quick help from staff members.
Good service
Horrible place to deal with. Girls at customer service were super rude. Manager came and she was even worse. All we wanted to do was return an item NOT USED they were mean about it. They blamed we used it after seeing white stuff on it which was from then packing!!! So they try to find another excuse. Let everyone I know not to buy from Canadian Tire if they that strict you can't open to look at it!!!
Incredible plant selection!! Thank you for bringing such a great selection of houseplants to our area. Deb you are a plant goddess! ♡
Nice store
The staff was of great service!!!
Walked in & was asked if I needed help. I did need assistance & was helped right through to the checkout. Friendly service.
Found iteam
The store is normally clean, friendly but the Auto department completely different. Things happen....had an oil change on my car. Appears they didn't seal the cap tight...and we had leaking. I went back and was met by a young lady who appears she would rather not be there....stated they were really busy but could take a look at it another day. Made an appointment. Showed up for our appointment. If this was to let go we could have an expensive repair. The appointment was 45 minutes late, no apologies. Upon review, yes the cap wasn't torqued right. The mechanic was quick to announce yes, that was the problem, they have fixed and (guess what, how kind) they weren't going to charge us for it. Really, our driveway is stained, I had you take time from work and generously, you will not charge me, how kind. I wasn't expecting a freebie as the technician made it sound, just correct the mistake. Won't be back, won't promote, just can't suggest poor service and attitude to others.
I'm a fan of Canadian Tire. Each location has their specialty or selection of stock. I love the garden center which is seasonal. In the spring and summer it's a great spot to stop and see if there's anything I "need" for the garden. I also like their Garden supplies and the sales they often have on soil, mulch and other items for the yard. Their outdoor selection for patio furniture is also excellent. The year round auto dept, paint supplies, bikes and kitchen things are also just what we often need at our nearby store.
The staff usually know about the products and if they do not, they usually manage to find some one who does.
Towed car to them and was charged for work that was not the problem,did not want to do the right job to make up the difference. Still have problem and had to go elsewhere to get fixed. They stalled too
Lots stuff to.choose from. Love the store
(Translated) Good service in general. (Original) Bon service en général.
Love this place for my car repairs. Ian or Dan are both the people to speak to for any of your vehicle servicing needs!
Staff here makes you feel like your stealing for simply looking over an item. Was approached 3 time by 2 different employees and had security lurking at the end of the isle. Not a great way to treat customers in my opinion.
Typical Canadian Tire store
Lower my rating to a one star cause of the experience I got there on Dec 20 2021. To further explain I'm not satisfied with their debit machines cause they debit card to lock and I had to pay cash, the last bit I had in my pocket, which in turn I couldn't get anything else that night that I really need like my groceries and furnace oil. So in turn I had no milk or heat for the night. I will NEVER use debit there again.
Can always find what.
Isles were confusing!
Every time I go in I look for Drew this young man is amazing his knowledge is incredible love shopping in the Digby store
Had exactly what I needed.
Great service and staff
Friendly and helpful staff.
Sold me unpurged propane tanks and then laugh at me when I return them . Thanks
Just what we needed to get for our RV.
Knowledgeable Pro shop!
(Translated) Lots of choice and good service, (Original) Beaucoup de choix et bon service,
Purchased two gallons of deck stain forCurbside pickupGot it homeAnd found it had not been shakenTook me 15 minutes to stir it with a stick
(Translated) Lots of beautiful and good things (Original) Beaucoup de belles et bonnes choses
Meh, toys for boys. Always a bad service at the auto center and barely any clerks on the floor. Any Canadian Tire store. Still the go to store for hardware knick knacks!
It was a fantastic experience with covode 19 going on in the world they are professional with a smile ,I was in-and-out very fast in line for not even 5 minutes thank you very much Canadian tire Martinsville Sk
Great service.
The auto service department has terrible customer service and doesn't properly quote prices, so you are floored when they tell you the final cost. I will never buy anything auto related from Canadian Tire again, nor will I be using the auto service department again. I'm incredibly disappointed in my experience.
We like go here to but there are no stories like that here either.
Difficulty returning a car battery under warranty
About as helpful as a hole in a rubber boot
Good always find what i need or get good help when i need it
(Translated) Very poor service not even give the right parts for tanks (Original) Très mauvais service donne même pas les bonnes pièce pour les chars
Had great service today. Used my phone to locate the items I needed and had 3 keys cut and they all worked.
(Translated) Excellent (Original) excelente
As usual this store didn't have what I was looking for!!!
Excellent store
Friendly and clean store
Assistant manager is A1. Great to help when needed. Not enough staff on the floor to serve customers.
Great service. Friendly and efficient.
Staff are usually quite pleasant. Products are good if you know what you're buying. Avoid re-taped packages. Too often have accidentally bought returned items only to return them again. Also, almost every visit lately I see at least one customer with no mask or it hanging down.
(Translated) Half the time there's not what I want (Original) La moitié du temps il n'y a pas ce que je veux
I like that you can find pretty much everything you're looking for when it comes to kitchen ware. I wanted a specific frying pan. It was there and inexpensive.
Stopped in out of the blue and couldn't be happier we did. Excellent food and friendly service. Huge servings and great prices! We'll be back for sure!
Very nice store, well stocked, friendly staff. Too many stack outs and hard to move around with a cart with larger Items. A little less clutter with all the impulse items.
When in need of something for a project or home they always have it
No staff to help it's like playing hide and seek
One of my fav stores! Always carries a great selection of boy toys ;)
Great place, great employees!
Was very successful in this visit.
Careful when buying car parts open the box and make sure it’s the right parts, cuz obviously the parts department has no experience with car parts they have no clue what they give you !!!!!!!!!
Found to be an excellent store.
Very efficient.
Clean , well laid out
I will 21st ,
Well run. Staff are helpful.
Staff super friendly it was my first day today I love it I can see myself working there for long time
Great service at return station. Very polite . No problems
(Translated) The manager is very kind and professional. (Original) La gérante est très gentille et professionnelle.
It was a awesome experience you are treated respect and always a smile I am so grateful that I am one of your customers thank you Canadian Tire
Pricier than Walmart!
I usually only visit the garden center which has a great selection. Plus the lady who runs it is very nice and knowledgeable.
Canadian Tire continues to provide excellent selection and prices on a diverse range of products. When using the app, you can select what you want and know what isle to go to. I love checking out the tools on sale as 70% off rotates through many items. Clean, polite, and friendly. Great social consciousness, what else can you ask for..
Friendly staff that were very helpful with the items we were looking for!!
Ordered tires online Monday. Online stock showed tires were in store and should be ready by 1:00 pm. Was told they should be ready by 5 pm. Waited some time, then went home as they were unlikely to be ready that day. For next several days, called periodically for the purchased tires to only be told 'we'll get back to you,' (never did) and 'they are almost ready,' (never were). Next night, I was trying to cancel the order to prevent the charge to my card going through, only to find the online website was down. Customer service stated there was nothing they could do until the website was back up. Following this, I called the online support line (the most helpful portion of the crew) who was kind enough to inform me the tires were neither in store, nor ever ordered. Tires were canceled through the support line, and once again in forced my opinion of Canadian tire automotive.
It's like all typical small town locations. I can spend hours wondering around Canadian Tire anywhere. Will always give a great rating for CT.
Its rare to have a fast parts in canadian tire but they do
Finding an employee for assistance is usually a task.
I ordered on line, got an email told me to pick up the next day. I drove into the parking lot with my order number. Someone came out took my number brought me my stuff. Very friendly man! He put it in my back seat. Easy Peasy! Thank you Canadian Tire Staff❤❤❤
Good people to talk to
Can find what I need
(Translated) Good product quality and good service. (Original) Bonne qualité du produit et bon service.
(Translated) Very. Good (Original) Tres. Bon
(Translated) Found what i wanted (Original) Trouvé ce que je voulais
Nice clean store. Small but well stocked. Friendly and helpful staff
Found it
Convenient place to shop. Good rewards program useful at several other stores.
Took by out of province car into have a PEI vehicle inspection and was told it needed $2700.00 in repairs, after having the car checked from bumper to Bumper 2 month ago in B.C. Said my tires had dry rot and multiple suspension parts needed to be replaced. Took it to a second shop in Alberton and only needed 2 suspension parts replaced , ended up buying 4 new winter tires as well and saved over $1700.00 in unneeded repairs. Will never take my car to Canadian tire for repairs again!
(Translated) Very good service (Original) Tres bon service
Friendly pleasant staff great atmosphere always helpful when asked.
Had an emergency, blew a tire and had to leave my family on the side of the road, they were the only place open to do a tire swap and they would not help me. Too busy to help a family stranded on the side of the HWY. Never shop here.
Great discounts and great product
I purchased 2 new winter tires for my mother in law on Friday, Nov 1st at this store. I brought the wheels off the car for tire install and balancing but didn't specify where the wheels were located on the car. They were intended for the front so because they are directional tires I needed a left and right install. When I attempted to install the tires on the car I noticed they were both installed on the wheels for the left side. I brought them back to CT on Tuesday prepared for a long explanation and possible argument to get one tire removed and reinstalled for installation on the right side of the car. The young man on the service counter couldn't have been better to deal with. He apologized for the mix-up even though I told him it was just as much my fault. His service people were on break so he took my phone number and promised to change the tire as soon as possible. Within 5 minutes he called me to say the tire was ready. Best service I have ever had at ANY Canadian Tire store...ever.
Easy to find what you need.
(Translated) A little bit of everything (Original) Un peu de tout
Got all my supplies for my truck and odd jobs for the garden and household Very helpful staff thank you
I should have listened to other people and their reviews about this place. Will not go again.
Always a great place to go . service is great
The staff were very friendly and helpful
They were very rude once again...
5 stars! Terrific service. The other day I was in and Chantal went out of her way to help me find the perfect mother's day gift for my mom! She was really helpful and sweet!
Service auto A1
Canadian tire is a amazing shopping experience. Alway's a exceptional selection & deal's to be had in all departments. My personal favorite's are Housewares (cooking & bake ware)& their Garden Center. The have the best selection for all seasonal holidays - amazing. Staff is always friendly & helpful. Pleasant place to shop
Very good.
First they had what I was after, the store near us always seems to be out of everything I require. The cashier was a joy, she was friendly and fun. Admirals Walk is well stocked and the staff are friendly and helpful.
(Translated) Outstanding choice and superior to other Canadian Tires. Like a very large general store. Great! (Original) Choix exceptionnel et supérieur à d'autres Canadian Tire. Comme un très grand magasin général. Super!
Canadian has such a great variety of goods. And we are supporting a Canadian store
Todd and John delivered excellent customer service. Todd helped give me guidance and options in addressing my service needs. Work was completed quickly and with a smile!
Lots of helpful staff. Very direct and to the point. Lots of variety for a medium sized town Canadian tire. Garage has been known to overcharge but is always ready to make it right when you notice the issue! Always has some sort of sale event happening. Most of the grocery carts have seat belts that aren’t broken which is a great change when you have two little ones to bring in. Great for rain checks. Auto parts staff is a bit understaffed at times but for the most part is very knowledgeable. We frequent here almost every week and very rarely is it a negative shop for us! Overall a great experience Would recommend to any do it yourself-er or auto enthusiast.
Much better than the miramichi store
Excellent service but store is small.
Dauphin Manitiba. Line ups in the store and only 1 cashier in the store
Great deals
Small store found it cramped.
Lots of stuff, little hard to get assistance, but I got what I needed. Overall a good experience.
Always find what I am looking for
I took my vehicle in to the automotive department asking for a diagnosis so that I could have my new to me used car repaired. I was told I needed an oil change, so paid to have a diagnosis and then an oil change. The following day I still had the same issues, so I brought the car back. They charged me again to have the car diagnosed. I explained I had already paid the previous day and they had not fixed the problem, However they were adamant I needed to pay another $65 for a new diagnosis. They told me my car was safe as I had a trip planned that day to Toronto. Needless to say, I barely made it to Toronto. When I arrived in Toronto I found a mechanic here, they diagnosed the problem, without charging me to do so, and actually repaired my vehicle. I do not recommend this Canadian Tire store AT ALL! I find it extremely in poor taste having to pay to diagnose my problem each and every time I have one if I am going to have the work done there. Customer service is horrible, no professionalism, and the mechanics are subpar
Can not for the life of me understand why they took away the parts counter and combined it with service. There's only one person who serves anyone that comes in for service, payment and questions at the counter. Clearly customer service is not a priority since you can be standing in line for 30 mins just to ask a simple question. To further add, even if the one and only person is busy, no manager comes in to help the clerk out at all.
Good store as usual. Friendly staffs. A bit more floor space in square footage could be be better for the staff, otherwhise found everything I need it. Thanks CDN Tire. Steeve
Like always got best deal!
It begun with a long line up at the cash but it quickly got shortened. They know how to manage the crowd. Excellent.
A good Canadian tire over all. Staff seemed a bit short handed as I had to look for someone to help me. Once I did find someone they were very courteous and very helpful.
Staff always helpful and pleasant
The staff very rude and disrespectful
My first vist, it had everything We we're looking for, and so much more.
Manager was snotty during a exchange
nice new store
Good, knowledgeable staff. Find that there are often goid quality products on sale for really good prices, particularly cookware. For hunting and sporting goods selection really varies
One of our go to stores. They a great selection, good quality, friendly staff and reasonable pricing.
Love the sales great customer service am very happy
Normally I enjoy shopping at the Cranbrook Canadian Tire Store but today was not that day. Husband and I went into the Store for a specific item which was on sale at the fron of the Store. We were standing there trying to find the dimensions when an employee was putting away carts and was pushing the carts about 6 inches away from me. I moved but continued to look at the item and he pushed them again and if I didn't move out of the way quickly he would have hit me with the carts. I looked at him and he didn't even offer an apology, just stared at me which I in return stared right back at him. He just stood there waiting for me to move but I needed to get the info off the box and if he pushed the carts all the way in then I wouldn't even been able to get close to the items. So disrespectful of an employee.. So disappointed that Canadian Tire would hire a person like him. :(
NEVER get your vehicle serviced here! They put my brakes on backwards. I was without a vehicle for 2 more days to fix this. One day at the dealer for diagnostics and to another Canadian Tire to fix the issue. I called to get some of my labor cost back due to the inconvenience and safety issue and the Service Manager Lyn said, “I spoke with Mazda and it was not a FATAL safety issue”.
Its Canadian Tire- always something you need. Clean. Organized. Bright store.
Had what I wanted but they had only one cashier on People in front of me had a pocket rat ( dog) and the cashier had to get out her jar of treats and pet the dog ,all the while the rest of us stood there looking at each other and our watches.
To be made feel like I used a product that I bought for my mother and we hadn't even opened it. Obviously someone had used it and returned it and it got put back on the shelf. The misses on the return desk was very rude and made me feel like I had done something wrong. Won't return to this place ever again! Wish there was a negative star review
I went to get new tires put on a few weeks back. I was told by a service tech that my old tires are no good and they would dispose of them for me. I told them no because I was going to sell them (didn't fit on my new car). He did not have my old tires put in my car and then said he forgot when I asked about them. He apologized and I retrieved them from the garage with the assistance of a nice young guy. I ended up selling them for $60/tire as they were still in great shape (barely any kms on them). I would have been out $240 if I listened to this tech.
Great new remodeled store fantastic service In the automotive department Alan and Scott are great
The fellow named peter dawe was amazing help and very friendly
Was forced to give at least 1 star. That should be enough said
Very disappointed in this Digby store. I have medical issues an they no it. Not allowed to shop there after I been shopping there the last year. Last time they let me in they announced over the PA that there was a man in the store with no mask. Very unprofessional. Funny cause all other ctc stores would let me shop. They have lost my business for life. Thank god for Walmart an Amazon.
Stopped in today returned an item that was bought 2 weeks ago as a final sale the manager took back the item and refunded my card wow there awesome there highly recommended. The new owner are great glade to have u in our little city cheers.
It's hard to walk around your barriers when you have leg trouble when asked if I could take s short cut I was told how around. NOT Good
Love this store
It was relaxing and I enjoyed going up and down most of the isles . Greated with one of your employees who I once worked with a long time ago .It was nice to see a friendly face with a big smile .
Great place to shop
Had everything I was looking for
Great selection. Drive thru garden centre. All protocols are being met. Well stocked
(Translated) Very nice store ... Great Parking and it's very clean ... (Original) Tres beau magasin...Grand Parking et cest très propre...
Always got a deal here !!
Helpful staff, good standard for a store
Our Canadian tire has knowledgeable and helpful staff and a bright, clean and we'll stocked store.
Ok
(Translated) Bad service to the car. We do not take care of you. We make you wait for nothing. (Original) Mauvais service à l'auto. On ne s'occupe pas de vous. On vous fait attendre pour rien.
Always a great place to pick up quick things to help whatever endeavor but my only complaint is that it's hard to receive help in English in this specific Canadian Tire
(Translated) New store, spacious !!! (Original) Nouveau magasin , spacieux !!!
(Translated) Store too tight, next fall with the new store c.tire it will be better. (Original) Ranger trop serré, l automne prochain avec le nouveau magasin c.tire ce sera mieux.
Much more stock than the previous store. Staff is very helpful. Unfortunately one cannot check out in the garden area and must trudge through the whole store to the checkout are. Inconvenient and clumsy.
(Translated) There are lots of household items and everything! (Original) On trouve beaucoup d'articles menagers et de tout!
My wife ordered $2000 worth of product and they canceled the order worst customer service ive ever had
My favorite place to shop everything.
(Translated) A lot of choices (Original) Beaucoup de choix
Excellent, good product, good service
The staff was very pleasant and very helpful.
Horrible customer service, older lady served me long pulled back brown hair . Had an attitude will never order on line again.
The worst Canadian tire I have ever been to. There were no employees to be found and some of the employees I did manage to find were incompetent and had the worst attitude ever. To get something down from a shelf I asked two people and they said they had to get someone from that department when the ladder was literally two feet from them so I did it myself. The attitude of the employees was unacceptable, I asked for a price check and that turned into an ordeal so I just left it. I went to another Canadian tire in a different city and it was so refreshing to see good customer service.
Good service
great place good customer service
Good experience
Crazy from Covid.....nice staff
Friendly and helpful staff. Stop what ever there doing to help you find what you need. Clean and ready for Christmas shoppers.
Good on black friday deals.
Not enough staff to look after customers waiting to checkout.
Good service and friendly staff!!
Greasy!
This location was clean and fairly organized. The cashier was pleasant and we were in and out fairly quickly.
(Translated) It's pretty safe at this time of covid 19 (Original) C'est assez sécuritaire en ce temps du covid 19
Appoitments means nothing here. Just to change winter tires 4 hours, and they told me it would take about 1h. If i colud give them half star i would. Three weeks ago i did appoitment for service and i took them 4 h.
Friendly and staff is quite helpful. Lots of tills open so no wait time. Parking lot is roomy and not too many people in or out the store.
Sure, it probably has what you need, but the staff don't know it. And neither will you. Good luck to anyone visiting this store, finding a knowledgeable staff member is a serious challenge, if you can even find a staff member at all.
Great variety of items. Staff doesn't go out of their way to help. Sale items usually sold out.
(Translated) No staff. Very slow crates (Original) Pas de personnel. Caisses très lentes
The shopping experience would better if there were cart stalls in the parking lot...hard to juggle packages and an infant while trying to park a cart.
Very nice store
Staff are usually helpful and it has a wide selection. Prices are reasonable and the online ordering service is great. Stock is sometimes in different places than stated online, and it's a bit weird getting out without purchasing anything because you have to squeeze past the people already in line (the two main exits are fenced in).
Love their gun section, great variety and knowledgeable courteous staff
Great store for all kinds of stuff that you need for your home, office, cabin, car, etc. They have just about everything you can think of and a lot of stuff that I didn't even know existed and the prices are very reasonable. Not to mention the amazing deals they regularly have in their weekly flyers.
Good
Found what I needed and more
Had everything that I needed.
Great place
(Translated) Very good service (Original) Très bon service
Excellent, best staff ever!!!!
Went in for specific tool came out 10 min later with the tool I wanted for a fair price. Excellent!
Turning into a dollarama
Very good
It is what it is. A bit disheveled, staff are doing a great job with physical distancing - didnt see one. Had what I wanted.
Poor service
I like the Wallaceburg store. It is a bit small but they pack a lot of goods into it and the staff is very cordial and helpful. Yesterday I found an item there which the Sarnia store was out of a few days ago. That is not to deminish Sarnia; it's just supply and demand.
Best store in the chain.
Only giving one star because that’s the lowest I can go. This is the second time I ordered online for curb side pick up and have waited over an hour for items they had in stock both times. The second time the order was made was 15 minutes after they opened so they weren’t busy! Now I’ve updated this post, have now waited over three hours for what has been ordered and still haven’t gotten it! Is it beyond stupid and unprofessional!!!
Products are generally a tad overpriced however it's always good quality and they offer many things that cannot be found in other stores in Wallaceburg.
Friendly workers
(Translated) Excellent service (Original) Excellent service
Good as any
Good store to go for what ever you need, but I will never bring my truck here again
(Translated) Have found everything we need (Original) Ont trouvé tout qu'on as besoin
The Chatham store went the extra mile for me today. Diane in sporting goods really helped me out. They were friendly and we worked through an issue I had. Great people to deal with!
Always helpful staff
I would like to publicly thank Vehicle Service Representative NICK in his way of dealing with a huge situation that developed concerning my vehicle. He dealt with it professionally, with understanding and made me feel that customer service is still alive. Also, much appreciation is given to JESSIE, master mechanic, the service manager and the shop staff. All of them made my visit there a good experience. The situation that had transpired with my vehicle at Canadian Tire was of no blame to the company or its fantastic staff in that department. Every one went well above and beyond my expectations. My hat comes off to their customer service. Once again Thank You !!! Sincerely, Thomas Cowan.
(Translated) Great variety of products to use helpful (Original) Grande variété de produit employer serviable
(Translated) The goods are complete and the price is moderate. (Original) 货品齐全,价格适中。
Very quiet..like a ghost town! Many shelves covered with plastic of non essentials
I will never use the online shopping again. Order 2 small items Friday afternoon and it is Saturday afternoon and still no email notice to pickup. Standing in line not so bad after all.
My husband was gifted by our daughters and their husbands a beautiful Napoleon barbecue for a birthday present from your Brockville Canadian Tire store. Since they live in Toronto they made arrangements through Canadian Tire to have the barbecue delivered. Somehow the delivery never happened so my son-in-law Pat spoke to the manager, Gabrielle. My husband and I arrived to pick up the barbecue and Gabrielle was there to help us. She had ironed out the delivery debacle with Pat and helped us retrieve our barbecue. She was so awesome (and Pat thought so too) and I felt like I really mattered as a customer. She and a helper loaded up our barbecue and wished my husband a happy birthday. That’s wonderful customer service. Thank you Gabrielle!
It's way better than American tire
It was good very fast at the cash
I love the sales and they do price matching as well as price adjustments. Staff knowledge and/or assistance in finding something is hit and miss, especially now with so many new seasonal staff. But they are typically students and they are trying.
Asked staff about pools, she was agitated and couldnt even look at me when she was talking. Just seemed annoyed to be bothered as she was stocking shelves. Sarcastically said "if we had any, we would have stocked our shelves" ...ok thought maybe i just couldnt see them.
Always hard to get help finding anything at Can Tire. Staff are always too busy?? to help you.
One of the few places on this coast to find anything, just like the staff...I have been there twice, one young girl seemed to be doing everything, her service was great, but I had to wait for it, absolutely not her fault, management needs to step it up, and find that young lady some help
The manager here is not a very nice person. Was going to return a item was asked to leave without returning my item . Was very unhappy with him .
This location has good hours 8 AM - 8 PM compared to some around the island, a good selection of indoor plants, and lawn mowers, went to another big box store in town and they had 2 lawn mowers to choose from, guess that's why I ended up spending $500 on one here and it was exactly what I wanted the Husqvarna with Honda motor very happy with my purchase.
Been my favorite store since I was a teenager
They were very helpful in finding what I needed and customer service was very helpful also with my exchanges. I now have everything I needed. Thank you kind staff!
The gentleman that ensured my nieces and I was still able to get bike ride today. You made her year. I know that the pick up is extremely busy and not easy to contact people easy for order issues. I was a desperate aunt willing to wait for bike today.. didnt know item was damaged until I arrived. I broke down in my car telling my sister in law, that I wouldn't be able to keep my promise. The gentleman was able to solve it for me. My niece was thankful able to go out and bike and do one last playground before extreme lockdown during her birthday. THANK YOU SOO MUCH!!
A very large store.... Everything you need.... Highly recommended...
Friendly staff and the location is always easy to find parking.
Good luck if you have to take something back because it's broken. We returned a camping table because it would not clip into place. The manager couldn't understand why we wanted to return it. We would of gladly taken an exchange, in fact that's what we wanted, but they could not find the one they had in the store. Then he tried to tell us he couldn't return the money because thier receipt they gave us didn't print out the Visa numbers clearly. So they wanted to give us a gift card. We didn't want that because we wanted the money back to buy another table elsewhere. We had to threaten to call head office. The manager was rude and said give her cash to get her out of here.
Had to ask for help as the shelf was empty but there was more on an end unit not far away.
The car service dept. lies and never will say they simply dont know how to do something they are not trained to do. Theres an aweful lot of iphone consulting while they work...
(Translated) Services and products in profusition the place par excellence for holiday gifts monitor specials ... (Original) Services et produits en profusition l endroit par excellence pour les cadeaux des fêtes surveiller les spéciaux...
Shop local ????????????????????????
Great... my favorite store
(Translated) Service department a rise too long (Original) Département du service une rise trop long
(Translated) There was a lot of stock but no helpful clerk (Original) Il y avait beaucoup de stock mais pas de commis serviable
Gave donations to our Atv Fun Run 2018
I own a mobility bike and they moved a display so that I can get out easily good store good people.
G00d store helpfully people good to have a canadian tire
(Translated) I find everything (Original) Je trouve de tout
Slow service not enough checkouts open hard to find somebody to help you sometimes
Hey, great service....
Great service and manager
Very efficent and helpful staff to help you. The staff us friendly and take care of there customers fast with precise information. The staff at the return counter is also good and kind. In totality you will enjoy shopping here as you get a good feel - feeling. E Cheers
Total jerks about purchasing a TV. Couldn't look in box , told you bought it you own . So went to Walmart , where no Hassel.
Always has what I'm looking for. ????
Horrible experience and customer service. Left car at 9am to change engine oil, flush break fluid, check spark plugs and diagnose idle low rpms. Waited 4.5 hrs to get the car back. The car stood outside for an hour before I got keys. Asked what was happening and was told that there are MULTIPLE repairs that are needed and that they are TRYING to prepare a detailed estimate. When I finally got the car, only oil was changed and they run diagnostics. Said ebgine light is not on anymore, and it was NEVER on. Did not check spark plugs, did not flush break fluid. The estimate was for only ONE part, that only may be a reason, after 4.5 hours. Could not answer the questions regarding the previous service at same location. HORRIBLE.
This is the fourth time I have used the online purchase and store pick-up system. Each time it has been a very efficient process with excellent service at the customer pickup entrance. It makes large purchases very easy to make and collect.
Friendly and helpful staff led me to the items I needed quickly,was in a rush to beat the storm.
This store always amazes me with their prices, every time I go in they have a great deal on something. Was in recently and found 8 rolls of soak up paper towel for $3! By far one of my favourite stores.
Spending lots of money on tires. On sale,great.
The service at Canadian Tire Charlottetown breaks the stigma of other Canadian Tires, and yes... you've definitely heard that stigma. I've been going to Canadian Tire Charlottetown for a few years because the service is that good. I've dealt with all the service advisors who provide outstanding customer service every single time, as well as Mark the service manager who continues to ensure that everything is as it should be. The main mechanic I deal with is Kenny. The entire team is great, but Kenny understands how picky I am... but if you're looking for a group who will be honest and upfront with you about your vehicle, and not try to tell you that you need unnecessary repairs that you don't - Canadian Tire should be your first stop. I also called in because I had friends from away who had a break down on their journey home (brake line busted) and CT was swamped. Mark tried to squeeze it in, made no promises but said they could bring it in to see what they could do... next morning, they were on the road home and SAFE which is what is most important and they didn't have to stay another 1-2 weeks for someone else to get them in. Mark and the entire service team at Canadian Tire went above and beyond on multiple occasions, and I've also heard excellent feedback from others around me.
Just bought a very nice patio set there and the guys that helped put it in my truck were awesome, very friendly.Got the set home and had a small issue. Talked to Sue , one of the managers and got everything taken care of with no problem.Great experience, thanks so much. Should have paid more attention to the guys names, thanks again guys.
Nice place
Staff is always friendly, and they do their best to be as helpful as possible.
Ok service, well stocked, it’s kind of a small building for a Canadian Tire. If the item you’re looking for is not on the shelf, just ask the staff if they have anything in the back. Not enough shelf room for everything.
(Translated) Excellent service. Friendly staff and work diligently. Well done! I'm impressed. Louis renaud (Original) Excellent service. Personnel affable et travaille avec diligence. Bravo! Je suis impressionné. Louis Renaud
Horrible ignorant service at the auto parts counter and in the shop, never been treated worse
(Translated) I asked for a set aside for a freestanding outdoor cooler and when I arrived at the store I was offered the demo that was on the floor. They dismantled it, they brought the pieces back to the cooler and the wood in the cooler was full of cracks. A real farce. I had to ask to check if they had others so that they brought me a new one packed in a box. What a waste of time. (Original) J'ai demandé une mise de côté pour une glacière extérieur sur pied et en arrivant au magasin je me fais offrir le démo qui était sur le plancher. Ils l'ont démonté, ils ont rapatrié les pièces dans la glacière et le bois de la glacière était pleins de fissures. Une vraie farce. J'ai du demander de vérifier s'ils en avaient d'autres pour qu'ils m'en apporte une neuve emballée dans une boîte. Quelle perte de temps.
(Translated) It's more expensive things. (Original) C'est plus chers les choses.
I am from Alberta in Snow Lake on Holidays and attended the Flin Flon Location to purchase a pressure washer that was in the flyer for $399 (of which the store said it had 2 in stock and 2 were showing in stock on line). It was a 2.5 hour drive to get to the Flin Flon store over some pretty crappy roads only to find out that the store didn’t have stock as they were misplaced or possibly stolen ? After 40 minutes of looking, I was told by the Assistant Manager that there was none in stock and there was nothing they could do to help the situation. They could sell me another one that was on sale for $100 more without any additional discount.... I asked if there was anything they could do to better the price a little as I really wanted the other one... and was told “NO” and that was final. After committing to a 5 hour road trip to get a Father’s Day Gift... I did not intend to return empty handed and ended up purchasing a better one at WalMart for $389... I do not think this Canadian Tire should have sent me packing so easily !! Canadian Tire is a great Store with a lot of good Staff and good Product !! The Management team at this store could learn a lesson or two from the previous Management or others successful stores - Customer Service is where it counts ! On a good note.... I contacted the Canadian Tire Head Office Customer Service department and they were more than helpful (Hats off to them).
I was @ the mount pearl store today..I asked the older lady that was in the paint area for help..twice I may say.. so when she came down I showed her what I was looking for..product number,price and store location and even how many were in the store..I was talking to my husband when she was there..she asked me if my husband knew what he was talking about.. I said he was the 1 that gave me all the info I had..so she said that wasn't enough info to go on..so she got really loud and I asked her to keep her voice down..she said when u find it u can let me know..so she walked away..when I looked up she started serving another couple.. the lady that she started serving was shaking her head..so I went up and asked her if she was going to help me and she said no..she said she didn't have to take that ABUSE..I said you were the one that started getting loud with me..so I told her I was reporting her..she said go ahead like a kid so I spoke to the manager and he apologized a few times..i put back the things that I had picked up..I left there and went to Kelsey drive where the service is 110 % everytime. I spent $257..that is the worst store and a few of the employees are very rude and degrading..she forgets we are the people who keep her employed..if she cant be on the front line..GO Home we dont need her there serving @ a stressful time like this..
I got a 58" smart tv here for 350... best deal ever.
(Translated) Cool my store (Original) Cool mon magasin
(Translated) All your prices have exploded since the construction of your new building is costing or what. Mobil one 1 liter spend from 12 as $ 15. Carquest sells it for $ 12 per liter and $ 32 5 liter at regular price you $ 60 per 5 liter mobile one. Personally, I no longer buy anything at regular price from you. Most of your prices don't make sense. I take my oil from carquest now much much cheaper. (Original) Toute vos prix on exploser depuis la construction de votre nouvelle bâtisse ca coûter cher ou quoi. Mobil one 1 litre passer de 12 as 15$. Carquest le vend 12$ le litre et 32$ 5 litre prix regulier vous 60$ le 5 litre mobil one. Moi personnellement je n'achète plus rien a prix régulier chez vous. La plupart de vos prix ont pas sense. Je prend mon huile chez carquest maintenant beaucoup beaucoup moins cher.
I went to their queensway location where I usually make all my purchases. Asmina was excellent at resolving a concern I had, and reassured me that Canadian tire was here to ensure each an exceptional customer experience.
Called for parts,said yes we have it in stock .went there waited 5 minutes for service.waited 10 minutes for them to find parts they don't have.left empty handed and very disappointed.
Service is horrible, manager, auto parts department
Didn't have what I was looking for but did his best to find it!! Very friendly and helpful!!!
Excellent place! Very helpful service too! Thank you!
(Translated) I ordered an article on the Canadian Tire website. The article was not available at the Chambly store, he had to deliver it to the store and send me an email when he arrived. I received an email to tell me that at my request the order was canceled, which was wrong. I called the store and he told me he had not received the item. I think he should have sent me an email or contacted me to apologize and explain the situation. I find they have lacked professionalism, I do not think I will order again on their site. (Original) J’ai commandé un article sur le site internet de Canadian Tire. L'article n’était pas disponible au magasin de Chambly, il devait le livrer au magasin et m’envoyer un courriel quand il serait arrivée. J’ai reçu un courriel pour me dire qu’à ma demande la commande a été annulée, ce qui était faux. J’ai appelé au magasin et il m’on-dit qu’il n’avait pas reçu l’article.je crois qu'il aurait dû m’envoyer un courriel ou me contacter pour me présenter des excuses et m’expliquer la situation. Je trouve qu’ils ont manqué de professionnalisme , je ne pense pas que je vais commander à nouveau sur leur site.
Great store
Love the fact that you can enter into the computer at the enterance for what you need and it tells you if there is stock and what isle to find it in. Always someone there to help.
Same old
Love Canadian tire. Great staff
(Translated) Despite a significant billing problem in the service Simon and Carl (managers) solved this problem quickly and professionally. Thanks guys! (Original) Malgré un problème de facturation important au service Simon et Carl (gérants) ont résolu cette problématique rapidement et professionnellement. Merci les gars!
Very nice lady helped me get a key cut. Thanks
Canadian tire charlottetown is the worst store of all time can't stand that place
Employees don’t know where things are but the store is always properly stocked
Terrable customer relations and false advertising. Went to the store and the wrong price was posted and they still charger the higher price. Another time they sold me an open box saying it want returned, it was just opened for display and they decided against it. Obviously not the case when I got home and saw the cables bent and wires cut. Called and said they'd take $60 off and when I got there they only offered 35$ off. It doesn't even make sense. Trick me once...
I appreciate that they recommended a much cheaper option for my purchase.
Average. Has been forever. However, I will continue to shop there. Don't know why.
(Translated) New store is good (Original) 新店不错
Always a great experience at the cranbrook location
The best Canadian Tire in town. The store is laid out perfectly and the staff are always friendly and willing to help. They can be hard to find, but no doubt they are there to help. I'm honestly considering working here, its always my favorite automotive store
Staff are not so great with customer service
I get left alone when I'm looking for something I likely won't buy,I appreciate that.
Amazing
Could not find anyone to help me
(Translated) I liked it and I found everything as usual (Original) J ai bien aimé et j ai tout trouvé comme d habitude
(Translated) Great atmosphere (Original) Belle ambiance
I went in looking for a crockpot that was on sale for 37.99. It was a Red Thursday deal! They had lots in stock so I was happy to pick one up.
Extremely busy but fast service
(Translated) Smaller nice but for the dog stuff big big zero lack of stocks vrmt plate (Original) Plus petit agréable mais pour les trucs a chiens zero gros gros manque des stocks vrmt plate
Quick in and out. Somewhat knowledgeable staff
They always have what I need.
(Translated) Lots of goods a little packed (Original) Beaucoup de marchandises un peu tassées
like most Canadian Tire
my favorite store!!!!
Friendly service
Excellent store. More than a hardware store. Most anything you need you can find there! Great shopping
Great! Great service from Debbie at Canadian Tire Elliot Lake.
It was good.
Verygood no troubles
(Translated) Very large store (Original) Très grand magasin
Helpful staff..quick courteous service
The products are disorganized and very dusty. We couldn't find the product we're looking for and the manager is rude.
God
I went in with a simple issue, and expected to pay somewhere around $50 to have it resolved. However, Wade and James sorted me out so quickly and cheaply my head spun! They were personal, informative, and helped me so quickly! I'm especially grateful to James, who gave me a few tips for driving in Newfoundland, helped me even though it was lunch hour, AND helped me sort out my antifreeze. Would give these guys 10/5 stars if I could! Thanks so much!
Large Variety of Products and Friendly Staff!
(Translated) Good price (Original) Bon prix
(Translated) Fast for service (Original) Rapide pour le service
Love the staff in this Canadian tire store. Always great service.
Website says they had 5 of the item I wanted so I go to store an non on shelf asked for assistance got rude lady who didn’t want to find the item for me. Off to Weyburn I go always something with this store another reason I shop out of town.
Always a great place to shop
Canadian Tire has a lot of things to offer for every household needs as well as paints, and so forth. I love to go around the store and browse almost every sections except the tire section which I do go to when I need too. Love Prophet Ramona Love
(Translated) I had very good service. I like your store (Original) J'AI eu un très Bon service . J'aime bien votre magasin
Good choices
Everyone is very helpful and friendly ????
Great service
Love CT frequent good sales decent quality! But not as happy with vehicle service????
Not busy
(Translated) You will find everything you need for the garage, the sport and the house (Original) On y trouve tout ce qu'on a besoin pour le garage, le sport et la maison
(Translated) Super good service and good choice (Original) Super bon service et bon choix
Poor
Not a representative in the store approached me for anything..which I enjoy...don't ask me if I need help im not handi
Must shout out that the lady around the paint section is a sweet dear! However, the discriminating old crow near the garden section has about as much customer service value as a burnt turkey.
Great was perfect thank you so much
Very bad service getting parts or service sometimes they are there and they are not
Product was located by staff , Thanks
Service good. I bought a Kerig and I am happy with it
PubYes hubby got nbiniñunnhin
This has got to be one of the worst Canadian Tire service centres. I pre-purchased my tires in store two weeks ago and today, on the day of my installation appointment, after taking my car into the garage, they tell me they can’t track down my 4 tires. Mindblowing.
Nothing of note here.
Was harassed by a staff member and told I was not welcome to shop in the store without surrendering my bag to staff while shopping. I ride a motorcycle, and my bag is the only way to carry my possessions with me while I am out of the house. I will not be surrendering it to anyone, thank you very much. While I was being told to surrender my bag or leave, a number of women walked by with their purses. What is the difference? When I was approached by the staff member I already had a shopping basket full with over 100 dollars worth of merchandise I was intending to purchase. Not sure what the motivation is on this policy, seems like blatant gender discrimination to me. Needless to say my 100 dollars went to Rona that day, and whenever possible from now on. Canadian tire, you have lost a life long and dedicated Canadian customer.
Good people
Came here for car maintenance, the team was very knowledgeable and there was no pressure to do unnecessary service.
(Translated) we always find very good prices a big thank you to isabelle service A1 Don't let go of the gang (Original) on trouve toujours de très bon prix un gros merci a isabelle service A1 Lâché pas la gang
It is a good place to find tools for any job and car parts or accessories.
This isnt as big as some of the other Canadian tire stores but still had the majority of every other store. This one was clean and staff were friendly. My only complaint is even though the staff were friendly they were very helpful in helping us locate some of the products we were looking for, it seemed they had more important things to talk about with each other.
(Translated) Messy store, everything is placed anywhere and anyhow. Very crowded. Difficult to find what you are looking for, despite it being in inventory on the site. I ended up going to Dix-30. Really poorly done online order pickup service, the app to signal our arrival is not used by employees so you can wait a very long time (in a parking lot cluttered with junk food). The place to collect our purchases is poorly indicated, nothing shows where to go or that we must ring a door hidden behind a van. We can see a large sign, but it is not clear that it indicates the pickup location. And when it is mentioned, the employees contradict us and are condescending. What a bad experience! (Original) Magasin bordélique, tout est placé n'importe où et n'importe comment. Très encombré. Difficile de trouver ce qu'on cherche, malgré que ce soit en inventaire sur le site. J'ai fini par aller au Dix-30. Service de retrait des commandes en ligne vraiment mal fait, l'application pour signaler notre arrivée n'est pas utilisée par les employés alors on peut attendre très longtemps (dans un stationnement encombré de cochonneries). L'endroit où récupérer nos achats est mal indiqué, rien ne montre où aller ni qu'on doit sonner à une porte cachée derrière une van. On voit bien une grande pancarte, mais ce n'est pas clair qu'elle indique l'endroit de ramassage. Et quand on le mentionne, les employés nous contredisent et se montrent condescendants. Quelle mauvaise expérience!
Just your average Canadian Tire store. The thing that was good about it today was the cash was moving along really fast. Thank you Canadian Tire don't like to wait I have no pay for things.
Big beautiful store well laid out very helpful floor staff when I asked where something was they took me right to it being my first time there that was especially nice and the cashier even had the good graces and laughed at my silly banter...oh the only thing is could have a little more lights...all in all very pleasant experience.
(Translated) I found what I was looking for (Original) J'ai trouver ce que je cherchais
(Translated) No horticulture section, poor plant scattered here and there in the store Seek and walk and search (Original) Pas de Section horticulture, plante de piètre état éparpillé ici et là dans le magasin Cherche et marche et cherche
Awesome service and very friendly
Really honestly can't find anything here. The staff if you manage to actually gind one that dosent run away from you never knows what you are talking about and everything is priced higher than any other big box. Really do not ever enjoy a trip to canadian tire.
Love this place, it's huge compared to the old location. There setup is very nice.
Hung up on my mom twice when calling during the quarantine, picked up and responded the third time tho so that’s cool
Often can find a good deal.
Normally have a good experience during my bi-weekly visits until today. Purchased a bicycle as a gift only to find that the person it was for no longer required it. Brought back the next day to return only to find out that they do not return bikes. Would have been great to know at the time of purchase as I would not have. Not at the time of return. Now I am stuck with a bike that will never get used. As I can see from the rest of the reviews, leaving a review here will accomplish absolutely nothing other than hopefully warn people!!!! Have a great day!!
Good friendly service
Items I was looking for where not in stock.
My 18 year old daughter and friend were traveling alone from the US to Toronto when they encountered car trouble. CAA towed them here. The guys not only went out if their way to get the required part, but stayed late to get the car fixed and back on the road. They charged a fair price and called the girls the next day to make sure they got to their destination OK. Would definitely recommend.
Nice selection of materials and various items.
(Translated) Good store (Original) Bon magasin
Very good staff,but very few of them,you have to run all over the place to find someone.
Came in to get 2 tires put on. Told about a half hour....here I sit and car not even in garage yet. 1 customer service rep at counter handling 4 customers in line....from garage window, I see 3 hoists not in use... Might want to staff garage area a bit better.
(Translated) Good customer service (Original) Bon service à la clientèle
Top
Terrible Return Policy, tried to return Christmas lights today after they quit working for about a month. Would only offer In store credit so I’m out $200 to get lights somewhere else. Will not be supporting them anytime soon and I was a weekly shopper.
The most incompetent mechanics I’ve ever seen. Zero stars. Went to have my brand new winter tires (bought at this location) mounted and balanced on brand new rims. The mechanic didn't mount one tire correctly on the rim and balanced it with extra weights to compensate. As you can imagine, lots on vibrations even at low speed. Went back to have them checked, the same mechanic re-balanced the tires without noticing that one wasn't mounted properly. I had to deflate the tire to pop the lip back in place and remove one of the weights. Overall poorly executed job. Poor service. For a company called Canadian TIRE, i thought they would've known better. Friendly advice : go to your local, standalone mechanic for proper service and proper work. Encourage local economy instead of large businesses.
Great store
Always a good place to get home repair and reno supplies. Staff a typically very knowledgeable and always willing to help.
A couple of weeks ago I bought my first bonsai tree ( the one on the right ) from this Canadian tire location. The tree looked a bit dry to begin with but because it was my first time buying one I didn’t really know. When I was checking out the cashier looked a bit nervous looking at the tree and seeing that I asked her that is the product that I was buying in good condition, she answered yes. I bought the tree for $35 thinking if I just watered the plant and gave it enough sunshine it would revive. Now I understand I was given a bad product to begin with and now thinking back the cashiers reaction should’ve rung alarm bells but as I said I just didn’t know. I feel it’s the responsibility of the store to inform customers if a product has plant has gone bad just like they do with other expired products. I have misplaced my receipt but my CC bill shows the purchase. I’m willing to modify my rating if the store accepts a refund for the product. I hope someone from the store gets back to me if not it’s just bad customer service. Ps: the tree on the left is what a good one is supposed to look like, this one I bought a week ago from a farmers market.
Always good to shop there
The store is nicely set up for social distancing but I feel their aisles are narrow and should be one way with arrows placed in each. Love the fact they had someone with a box of masks for customers!
Always tops and great staff at this location
(Translated) I bought tires and rhymes and I am very satisfied with the installation and the service they give me (Original) J'ai acheter des pneu et des rime et je sius tres satisfait de l'installation et du service qu'on ma donner
Had a good selection of faucets. I did get asked if I needed help.
I only post 1 on star cause if I did no stars I won't beable to wright this.... watch out guys. The automotive techs steal out of your vehicle, make your vehicle a mess when done servicing cause they are seaching for (somthing)???? They bent my spare tire cane cause they don't know how to Un wined a cable themselves so they did it by body strength instead of the tool to unwind it.. there was 3 guys working on my vehicle to do a tire change... almost 3 hours later with 3 guys. ... they couldn't even fill my tire with the proper psi pressure. I brought it back after driving 20 minutes hoping the pressure will go up but didn't. They refilled it and still couldn't get the proper psi up... there's a list of issues they did. But the most thing is that they stole stuff off my vehicle... stuff that you'll never think you'll look at... well little they know I'm very particular on my vehicle and know what's missing. The service.manager didn't know how to even please the costumer. Nor did he care. H he even called me a liar and didn't believe what I was telling him.... I never went to canadian tire service before and never ever will go back again. Horrible experience. I'm still trying to get ahold of the man store manager of what service he is dealing with. I'm glad my truck salesman and is willing to help me get my factory objects back.
Simply another chain store selling all the same Chinese/Mexican crap that everybody else does. Purchased 3 sets of LED Christmas lights two years ago, each string of lights failed and were replaced TWICE... You can score some good deals once in awhile, however. A once iconic Canadian company that is now owned by foreign interests/investment. What a paradox!
Good store
Good customer service.
Good, had everything I needed
(Translated) Missing a lot of things that are not the same as other canadian shoots! (Original) Manque beaucoup de chose qui n'est pas pareil que au autre canadian tire !
They're okay they need to be a little more Hospitality wise trained
Worse Canadian tire in Canada,there so bad that the head company wont even come good for there mistakes.If your dumb enough to get your oil done there make sure its not over full and ruin your motor...............Crappy customer service,so worth the drive to Yarmouth if you really need to go to CT at all.
Went in on Saturday , had some trouble finding what we needed (door-locks) but a friendly, chipper young lady , I believe her name was Lexy or alexis , came over and showed us where everything was. She then asked if we needed help find our other items. She helped walk us through the store ensuring we found everything on our list and was very knowledgeable about the products. The cashier was extremely friendly. Glad to see so many happy young people there.
(Translated) Very nice store its own. Large and tidy are not too much on top of each other. Its well tidy up and services are impeccable especially for garage prices they are great and at a very good price ... know that there are a lot of pieces that you can put on your car which are guaranteed for life .. ex ... this morning I had station wagons placed on my car ... and they are guaranteed for life ... when it will have to be changed ... I will have a pair of flamban 9 ... I will just mulch the labor .. .. and there are a lot of songs like his .. and the mechanics are quite exceptional. .. its calf struggles to go there ... I recommend it ???????????? if my opinion or my photos or any other information on googole map has been useful to you and if you like my comments, comments or suggestions. ???????????? Please click on the thumb at the bottom left just below my comment and like my review thank you this will help google and improve google map. Thank you and have a good day ???????????? (Original) Tres beau magasin ses propre. Grand et les ranger sont pas trop enbarquer les une sur les autre. Ses bien ranger et services es impeccable sourtous coter garage il sont super et a tres bon prix ... savier vous qu il y a beaucoup de morceau que tu peut faire placer sur ton auto qui sont garenti a vie.. ex... ce matin j ai fais placer des break sur mon auto ... et elle sont garentie a vie ... quand elle seron du a changer ... je vais en avoir une paire flamban 9... je vais juste pailler le labor.... pis ya beaucoup de morceau comme sa.. et les mecano sont toute exceptionnel. .. sa veau la peinne d aller la... je le recommande ???????????? si mon avis ou mes photo ou toute autre information sur googole map vous à été utile et que vous aimer mes commentaire mes avies ou mes suggestions. ???????????? SVP cliquez sur le pouce en bas a gauche just en dessous de mon commentaire et liker mon avis merci ce la aidera google et a l améliorations de google map. Merci et bonne journée ????????????
Good staff support. But very understaffed.
It was a good and ver helpfull. Justin a mecaquic there help me for 30 minutes or more to fix my car... thank you Justin. Canada needs people like you!
Service was extremely slow, stood at checkout for a good ten minutes more than once. Very disappointing in Brooks Alberta
The best once again. Great bunch .
Martensville Canadian Tire wasn't even on my radar until someone reminded me of its existence. Small store but loaded with Christmas stuff and nowhere near as picked over as Preston Crossing store! Worth the short drive!
One of the better CT's I've been to!
(Translated) Good (Original) Bien
Very helpful staff. Friendly service
Not the place to go if you're looking for a Netflix card. Other then that, very helpful, knowledgeable staff. A bunch of great people working there. 5 stars if not for the Netflix thing.????
(Translated) a lot of choices (Original) beaucoup de choix
Helpful & well organized space.
Plenty of parking, the store is the same as other Canadian Tires
(Translated) Miscellaneous items and lots of specials (Original) Articles divers et beaucoup de spéciaux
Very good service, friendly staff
Good service. allways
Friendly staff
Staff are very good and happy to help.Keep up the great work
Very helpful staff. Had a blow out on the 401. Stopped in first thing in the morning. New tire had to be shipped in. Arrived early afternoon and on our way home by 3pm.
Great easy peasy
Good job on my car alignment!
the service was fantastic
(Translated) Beautiful building and good service???? (Original) Magnifique bâtisse et bon service????
Great sales
Lots of help!!
Nice large clean store everything I wanted was in stock.
Good sales.
(Translated) As usual, still mixed, a propane tank announced at $ 31.99 in the flyer but the price to display is $ 44.99 half an hour later and the manager leaves me at the circular price, a beautiful band I'm wondering why it's still open! (Original) Comme d'habitude, toujours aussi mêlé, une bonbonne de propane annoncé à 31,99$ dans la circulaire mais le prix afficher est 44,99$ une demi-heure plus tard et le gérant me la laisse au prix circulaire, une belle bande de ploucs, je me demande pourquoi c'est encore ouvert!
Very hard to get people to help you at this store
Smaller store with great selections. Helpful and friendly staff. Shop does excellent work as they are efficient and helpful. " Shop rate 104 Feb 8th 18" Whatever you need, I'm sure they've got it.
(Translated) This is the closest shop to me. I used to go to rmd in order to find a Chinese staff member. I am very happy that now this shop has staff who can speak Chinese in order to strengthen the service. Amada helped me with enthusiasm, allowing me to carry out car inspections and tire changes smoothly. Not bad ???? (Original) 这是离我最近的一家店,以前都为了找个中文工作人员,跑到rmd,很开心现在这家店为了加强服务,也有了会说中文的工作人员。Amada热情地帮助了我,让我验车、换轮胎等业务能顺利进行。不错????
I brought my car in for an alignment with an appointment time of 11 o'clock. Waited in line till 11:05 till someone even acknowledged me. Two and a half hours later the car still hadn't even been brought into the garage. What is the point of making an appointment time if they're not going to honor it? The whole Auto Service Department seemed discombobulated and disorganized. To be honest I would never ever bring my car here ever again. In the end when I complained about the time the service advisor did not care and gave me the keys and basically told me they didn't have time to do it. So I left. That was my first and last service experience with this Canadian tire.
Staff was friendly and willing to help
Now here is a Canadian tire that has everything that you need under one roof and more! We enjoyed our visit here, lots of snow, a real winter wonderland.
I waited for over 3 hours to get my battery replaced under warranty
Usually friendly staff. Wish they had a better paint selection.
good hunting and fishing selection
Canadian Tire DISCRIMINATES AGAINST PERSONS WITH DISABILITIES DURING COVID-19 Since my initial complaint dated 2020-11-26, I have attempted to shop in Canadian Tire at this location on two separate occasions, as early as today. On both occasions, the staff at Canadian Tire continued their aggressive behaviour towards me, resulting in the re-opening of my complaint with Canadian Tire Head Office. While an apology from the Store Manager (see attached) did seem sincere at the time, the actions of the staff and their behaviour has been the opposite. I have been respectful of the process, however the company has not been respectful to me. I have no choice that to bring this matter to light with hopes that the message will become clear in that these actions will be tolerated and are unacceptable. Please see my initial complaint below.
Had leak in tire fixed lasted a month leaked again got a new tire
Great people in service! Got a tire on 20 minutes flat!! Thanks wallaceburg!! Thank-you Megan G.!!!!
It's gone downhill with new owners
Found everything I needed and more. The service was excellent as I purchased wiper blades and they installed them at no charge. Excellent service
Claustrophobic
I do not know I wasn't at Canadian Tire
(Translated) The service was good. 2 stars were sent in error. Sorry. (Original) Le service était bien. 2 étoiles à été envoyés par erreur. Désolé.
Worst Canadian Tire!!! Basically accused me of stealing because my babies diaper bag is a backpack. When we questioned the "policy" we were told that we didn't have to shop here if we don't like the policies. Rude employees and managers.
On Wednesday 19 February 2020, my wife and I attended the Elliot Lake CTC for the purpose of purchasing snowshoes. We were assisted by a store associate by the name of Terry. This gentleman has the patience of Jobe. He went above and beyond any service we have ever received at any big city CTC. He retrieved at least three different sets (brands) of snowshoes for each of us, and ensured that they fit and that we were comfortable with our purchase. This gentleman is a real credit to his store and should be recognized as such.
(Translated) Excellent (Original) Excelent
Ashton one of their employees polite easy to talk to and knows where to go to ensure we get what we came for!! The store is easy to walk around no cluttered aisles
Excellent staff. Super kind and helpful, and they respect the exemptions in the by-law 541-2020. Hooray to the owner of this place and his wonderful crew!!! You guys rock!!!
this is one of the best run canadain tire in victoria. the parts department is awsome and the manager of part department know the part he sells and give you fair advise. i really inpressed with this store. i go to this store almost every week and never had a problem. keep up the great work.
Have great weekly specials Everything you need at your fingertips.
(Translated) In an emergency, they managed to pick us up from the auto center and offered us more than extra service! Thanks again! (Original) En urgence, ils ont réussi à nous prendre au centre auto et nous ont offert un service plus qu’extra! Merci encore!
Quick trip - all items in stock and located according to app accurately.
(Translated) The after-sales service is really not up to par. A wait of more than 30min to serve 3 customers ... (Original) Le service SAV n'est vraiment pas à la hauteur. Une attente de plus de 30min pour servir 3 clients...
Nice store.. cheerful employees...
Canadian
Worst place to go... Canadian Tire? What about this corporation is about Canadians. Never able to get help, and ignorant people.
Nice large store, well organized with friendly staff
(Translated) Good service (Original) Bon service
Terrific help from staff
(Translated) Buy multiple items, leaf blower use 3 times, trimmer use 10 times maximum, winch 3000 lbs use 1 time, but mostly a pressure sprayer that I did not use (sent for repair and returned to pieces in a box not even installed and I'm told that I know who broke it) NOTHING WORKS !!! Finished for me Canadian Tire !!!! Note that I spent at least $ 5,000 a year! (Original) Acheter plusieurs articles , souffleur a feuilles utiliser 3 fois , tondeuse utiliser 10 fois maximum, winch 3000 lbs utiliser 1 fois, mais surtout un pulvérisateur a pression que je n'ai pas utiliser ( envoyé pour réparation et revenu en morceaux dans une boîte même pas installé et me suis fais dire que sais moi qui l'a brisé) RIEN NE FONCTIONNE !!! Fini pour moi Canadian Tire !!!! A noter que je depensais minimum 5000$ par année!
Couldn't find help for a while. But staff was nice.
(Translated) THE toy store! (Original) LE magasin de jouet!
Bought a set of tires here this year with free tire repair. Needed to get a simple flat (nail) repaired. They couldn't do it for 5 hours at this location, and a full day at the service centre. Need my vehicle, cant be driving on the highway on the temp, went to Speedy and for $25 was back on the road in 1/2 hour. Common guys it's a flat tire and you are supposedly a tire store.
Almost everything you need fairly decent price great sales
It would have been better if the cashier would have responded back to.me in English after I spoke English to her.
Good store staff always friendly and helpful
Same as other chains
Well laid out store. Lots of variety in all of the departments. Good overall service.
I had a great experience with DEVON at customer service
Great auto service centre
Service was good very helpful staff with the purchase of our kayaks
poor inventory documentation. said there was 4 bike tires online, called store to get someone to do a visual just incase. Sales person said yes there's 4 in stock and she was looking right at them. Drove 1.5 hour to get to this store only to get there and tell me they don't have them. total waist of my time and Gass money.
(Translated) Very well served, sufficient stock (Original) Très ien servi, stock suffisant
(Translated) Correct but poorly organized inventory (Original) Correct mais inventaire mal organisées
Great sales
Don't wear a red polo shirt when you go here, other customers will keep asking you to help them find stuff, because actual staff are impossible to find. The prices are low, but you often get what you pay for. The store really needs an in-depth inventory done. The website will show an item in stock (as of today's date) but when you go to get it, the item is not available. For example, went looking for a 18g brad nail variety pack (item 058-8485-2) which shows on the website as having one available. It was not... the space it was supposed to be in had an old (discontinued) pack of 2" brad nails instead.
Wide variety of products
Lots of good sales.
My wife bought some hats in cantire pembroke and I didn't like them so she took them to cantire ft erie to return them unused 3 days old with the receipt. Customer service was terrible, involving a supervisor and a manager, at one point employees questioning her whether the receipt was correct. The whole process took almost 30 mins. Finally they agreed but not without giving her a small lecture on what codes the customer should look for on their receipt? Unreal bad
Great store, helpful staff.
Well stocked store for small town. Not overly busy. Staff very helpful
Always find what I am looking for
October 8, 2020 New review 1STAR I have a bone to pick with the Wallaceburg CT. I see now that at the water refill station they are charging the same price ( in my case higher)for water no matter what the size! That's bad news for customers such as myself having a smaller water container and have to pay the same as those with large containers. Are you using the saying "watch the pennies and the dollars will look after themselves" at some customers expense? Is this a tactic to get customers to switch size of water containers? Selling refill water should be a marketing way of driving customers in and anticipating they will buy other store products which is something I do. What your doing is driving me to go to your competitors. I was in Wallaceburg Canadian Tire yesterday looking to buy paint. I also had looked at the competition in Wallaceburg and Chatham and was very disappointed and left empty handed. From past experience with dealing with CT I knew there was a employee named Paul who always provides outstanding customer service so I searched him out. I told Paul I was looking to buy interior paint and he directed and explained every detail I needed to know on which paint I needed to purchase that would suit my needs. He looked after me from start to finish. The bonus/surprise was the paint I was buying was on sale and discounted 45% !! My point is I would still have bought the paint without the discount because of Paul taking the time to explain and answer all my questions and concerns. CT owner your lucky to have Paul who is such a devoted team member. It even didn't hurt spending almost $200.00 on paint.
This store is always spotless. Aisles aren't cluttered, excellent signage on products and service is friendly.
They have a 4 day sale on a lawnmower for father's day they are sold out. So I got a rain check they said it should be in in 3 days. Well I never heard anything so I phoned they won't be in till July. I spoke to someone there and asked if they were going to replace it with another lawnmower and no we don't do that. It would of been nice to of been contacted to let me know they were not getting any more in till July. Happy father's day here is a raincheck. The sad thing is I went the first day of the sale and was promised they would be coming in in 3 days.
Awesome service
Didn't shop there
Love this store, it's my go too every time!!!
Needs to be bigger and updated on stock
There was an ignorant couple there who weren't wearing face coverings. I mentioned it to security and was informed that they claimed that they were exempt. My question is, why let them in and allow them to put the other patrons at risk? It's fine to claim that you're exempt but there are consequences for your decisions.
They were very helpfull. Put my new windshield wiper on.
Terrible. Went several times over the summer to buy high end items that showed in stock but "can't be found." Some staff is fabulous, others are quite inefficient. One of the worst Canadian Tire stores I've shopped at.
Great
Canadian Tire always has some great deals. The Mt Pearl store has lots of parking and the staff are friendly and helpful.
Wether you go in to buy parts or kitchen supplies to cleaning supplies or toys it’s almost a guarantee you’ll find a good deal on something.
Canadian Tire is always Great!! Awesome Staff!!!
No service what so ever. Asked for help, but they don’t seem to care much About their customers
Bought AA batteries.
Great selections and great staff customer service. Watch the flyers for great deals.
Love Dog friendly stores, so does my dog
(Translated) Too long to wait to checkout (Original) Trop long attendre pour passer à la caisse
Very poorly managed. A lot of staff everywhere and nobody around when you need them.
Great place with friendly staff. Always has great deals and is always changing and growing. I'd definitely say 10 out of 5 stars.
I guess that Covid-19 doesn't exist inside these buildings. What an absolute breakdown of civilization. This place needs some oversight before we have a massive outbreak situation on our hands. EDIT, I appreciate the swift response from the Canadian tire team, let's hope my next visit is a better experience
I always like Canadian Tire not much they don't have good quality great store great service
(Translated) Nice department store, but a bit slow service. (Original) Beau grand magasin, mais service un peu lent.
hard to find staff to help me. had to go searching for them . the cashier were rude
(Translated) Super good service (Original) Super bon service
The checkout line was 20 people deep, 1 cashier open.
Some good deals with big selection
Great discount section. Always friendly staff and willing to help. I love Brockville!
My favorite Canadian Tire location. Staff is always friendly and professional. Stock is usually very good.
It is terrible 20 people in and one till open 5 people put what they were getting and walk out . People out of work and won't hire anyone ever sick
Had what I needed
Auto part department is just the worst !!! Completely rude. One of the staff members literally stopped me while I was talking to him and simply said “well I’m out of here” and just left !!
(Translated) Yesterday the checkout service was good because there were two in operation. Too often this is the problem, only one case and insufficient staff. (Original) Hier le service à la caisse était bien car il y en avait deux en fonction. Trop souvent c'est le problème, une caisse seulement et le personnel insuffisant.
Out standing
Very helpful young man in paint section today!
Well stocked. Friendly, knowledgeable staff.
While I have no issue with the store itself, I do have an issue with their bad check policy. The door says they have the right to check all handbags, backpacks and purses which of course is fine. The issue I have is when ever I go in the store ( once or twice a month on average) my bag ( no matter the size) gets checked, yet I have never seen anyone else get checked when I am there. I understand the importance of a store preventing loss and keeping shrink down, but it is hard for their policy not to seem target towards appearance when people with bags or large purses leave without being questioned
Great store friendly cashiers , just the kid at the parts desk didnt want to put in the effort to find my part in the back. He told us they had none in stock, but yet the computer had 7 so he went back for a second time and look at that he finally came back with my part
Staff didn't know where stuff was
Great location in view royal. Access is pretty bad for quick trips from 330 till 5pm due to traffic. Still good selection on products, sports and automotive section is good which is all I care about. This is the next closest place to me near royal oak and I usually choose this place.
How long does it take to have an oil change? Apparently 7and half hours at the Canadian Tire in Mount Pearl.
Do not buy tires here if you expect any type of customer service. I had a flat and was told to go to Kal Tire unless I could leave my car overnight. So much for free flat repairs... I went to OK Tire instead. They were also really busy (no parking) but said they always have time to fix a flat.
Great selection, staff and locations and if your local store doesn't have it you can order online from another store and have it 2 days later at your door cheap.
Glad to have this CT in our city. Like most CT's overstocked with too much stuff resulting in clutter, but usually has good deals and good to pick up odds and ends for the car or around the house.
Sure glad to have a choice.
Was an awesome experience very good very good help
Good service all around
Great products great prices
Small store, not great selection. Garden center was nicely stocked.
We had the road ready oil change completed. They informed us the brakes needed to be changed in front and rear and quoted us about $800. He said they had 3mm left on them. The brakes had not squealed prior to going in but did upon leaving. My partner decided to do the work himself and bought new brake pads. Upon taking off the old ones we found the squealer had been bent in and the brakes had lots of life left in them. Measuring over 7mm. We even sent photo to other mechanic and he said they have are good for a while. Basically the mechanic at Canadian tire tried to scam us.
This store is very unprofessional and say they can't take phone orders cause of regulations they just don't want to be bothered to get the business .. and be helpful ... I will travel to another store that treat people qith respect ...your store lost should be boycotted
In lockdown Curbside pickup only. Rang the bell Got a key cut While I waited curbside. THEY ARE DOING THE BEST THEYCAN
(Translated) Very poor service at auto parts. The employee was playing on his cell phone and not taking care of us. We had to look for the products we needed ourselves. I will never go there again. (Original) Très mauvais service au pièces d'auto. L'employé jouait avec son cellulaire et ne s'occupait pas de nous. On a dû chercher nous même les produits dont on avait besoin. Je ne retournerai jamais là.
Hard to find help...
nice place for shooping many thingsd
campbell river
Staff are often not present, seem reluctant and return policy is terrible!
(Translated) I had my brakes on 4 wheels ... I called for a quote, the clerk gave me a fee. Once there it was $ 100 more expensive because the guy who made the bid would have been wrong parts ... I waited 3 hours, and finally the parts guarantees are not the ones I had at phones. In short, I never return the ... bye bye :) (Original) J'ai faite faire mes freins aux 4 roues... j'ai appelé pour une soumission, le commis m'a donné un montant. Une fois sur place c'était 100$ plus cher car le gars qui a fait la soumission se serait trompé de pièces... J'ai attendu 3 heures, et finalement les garanties de pièces ne sont pas celles que j'ai eu au téléphones. Bref, je ne retourne plus JAMAIS la... bye bye :)
Good location lots of parking.
Awesome service
Very nice
Disheartening
I found the young man I dealt with was very helpful friendly.
Always has what I need in stock including plumbing supplies for a recent rental property renovation but the service could be improved a bit
Went in for a mandatory RIV inspection and Canadian Tire was the only place that does them. They said that all we needed to replace was a $10 module for the lights and that it would take a maximum of an hour and a half. 4 hours later it cost us over $200. The mechanic was literally Googling how to change the module! Luckily we dont have to ever go back.
Good staff, good prices! Got my stuff at 70% off today!
My favorite store and helpful staff. Have to see what changes new owner makes.
(Translated) The manager of the automotive service is really not pleasant. Not nice at all and asked me to come back during the week to get a price on a rear view camera ... WHAT ..... (Original) Le Gérant du service automobile est vraiment pas agréable. Pas gentil du tout et me demande de revenir durant la semaine pour avoir un prix sur une camera de recul...QUOI.....
(Translated) Nice game of products for a small store lacks a little staff but very welcoming and gives good service (Original) Belle game de produits pour un petit magasin manque un peu de personnel mais très accueillant et donne du bon service
Absolute mayhem, and I work there!
I've never been spoken down to in such a rude tone by employee in my life. I was in the As Seen on TV section and saw a strange looking item on the shelf and picked it up. The employee said something like 'Why are you touching my device?' I said 'I'm sorry I didn't know what it was...' It did not look like a tablet to me and was on the shelf. But my apology wasn't good enough for him, he continued to go on about touching other peoples things and shaming me. I had to walk away because it was abusive. This employee needs to learn some manners. I would never talk to another person like that, let alone a customer.
(Translated) very good service auj return policy mervi (Original) tres bon service auj politique de retour mervi
They have a lot of good stuff
Great sales on literally all the time. Somethings not on sale? Wait 3 months tops! The crew are always ready to lend a hand as well.
Great staff!!! ????
Smaller store and the isles are close together and cramped . Good stock when there are sales and the staff is friendly and knowledgeable . There is good parking. Close to mall and coffeehouses.
Good sevive
Just dropped in for a couple of things, got most of what we wanted but sale item not there
I have been to alot of different Canadian Tires and this is one of the nicest.
Smaller and doesn't carry everything, but very good customer service and friendly personnel. Dogs welcome.
Great sales
Good store. Can get busy and have long waits at cash some times. When you can get an associate they are mostly helpful. They do seem a little understaffed at times.
(Translated) Belle wins from incompetent its been 2h00 that my car is in the areas for a change of tires I have never seen its ... service a big big 0 (Original) Belle gagne d'incompetant sa fait 2h00 que mon auto est dans les aires poir un changement de pneus j'ai jamais vue sa... service un gros gros 0
(Translated) Superrr is my favorite shop !! There are so many good specials !! Excellent !!!!! (Original) Superrr cest mon magasin préféré !! On y trouve tellement de bons spéciaux !! Excellent !!!!!
Friendly helpful staff
(Translated) I can't wait for the new store (Original) J ai hâte au nouveau magasin
Went into the store today. Group of young people (employees) standing around talking. Where would your co-ax cable? With a total look of confusion a young lady said oh...don't really know...ponting randomly...over there aisle 74? ??? Co-ax cable...way more expensive than Home Depot...not really lots of stock. God know's if you would stock a satelitte finder? There was no one to ask!
Great service with these guys!
One stop spot for tires, sporting goods, and everything else.
Camping gear galore!
We come here every couple of months and I'm always in awe with how friendly and helpful the staff are! I've seen many customers get verbally abusive and they handle it with tact and never let it affect their customer service!
Good place for shopping
Very good
Great help for finding what I needed.
Not a fan. I never get help from staff..ever....never a greeting or friendly face. They always make you feel like your in their way! Cashiers have been pleasant tho.
I had a large bag that I use in my travels. The stitching gave way. Canadian tire staff assisted me in replacement. Friendly, as always. Thank you
Employee's were helpful locating seasonal items such as Christmas decorations. Though there was an issue locating inventory in the warehouse.
Should be open Sundays
(Translated) I have a lot of reservations about the service of this store by comparing it with others through my various visits. 1- Too many out of stock. 2- Mislabelled merchandise. 3- Too long waiting time for customer service. 4- Through my experience it was really really difficult to apply the law of the OPC by this store with regard to the pricing policy. Hope the quality of service will improve. (Original) J'ai beaucoup de réserves sur le service de ce magasin en le comparant avec d'autres a travers mes différentes visites. 1- Trop de ruptures de stock. 2- Marchandise mal étiqueté. 3- Temps d'attente trop long au service a la clientèle. 4- A travers mon expérience il était vraiment vraiment difficile d'appliquer la loi de l'OPC par ce magasin en ce qui concerne la politique des prix. J'espère que la qualité de service d'améliorera.
Staff wasn't helpful at all and unfriendly.
(Translated) After several tries, I have to resign myself, 0 out of 5 for the service. Sorry for the local business, however, they are very good at apologizing, very courteous. When you are 0 in 2 to install tires already mounted on wheels .... (Original) Après plusieurs essais, je dois me résigner, 0 sur 5 pour le service. Désolé pour le commerce du coin, il sont cependant très bon pour s'excuser, très courtois. Quand tu es 0 en 2 pour installer des pneus dejà montés sur des roues....
(Translated) Good service (Original) Bon service
Great customer service always. Small store but online ordering makes product more accessible.
(Translated) GILBERT CHIASSON: ACCOUNTANT (Original) GILBERT CHIASSON: COMPTABLE
Good deals, good service, lots of products. A bit too much on the floor to have enough room with your cart though.
With Canadian tire in this community..it put a shine to everyone property...we seem to know where to get the things we need to improve our indoor..outdoor area..with efficient and helpful staff..there is hardly any reason to complaint..we are lucky to have Canadian tire in our community.. .
(Translated) Much bigger (Original) Beaucoup plus grand
Sports department help is terrible.
A staple in my Sunday shopping routine. Always a pleasure to go in and browse
Great and awesome place for all needs whether home or auto.
new improved review. After further investigation I found that this store was right. my apologies to the store.
(Translated) Very nice place (Original) Très belle endroit
I like this store but tried to buy fish hooks and boy was doing inventory and would not get out of the way. I ended up going somewhere else. Very rude. Not the stores fault.
I got my winter tires switched out to my summer Tires they didn't mark any of my winter tires of where they were and they didn't even check the tire pressure of my new tires they put on which all needed to be adjusted
Lately every time I go to Canadian Tire for service there is always a problem with my car afterwards. One such problem I had to return probably 10 times before it was finally rectified. Now I was there today for a different problem and when I drove away my car was making a knocking noise. I'm pretty fed up with them. Hopefully they rectify this next time I'm in.
(Translated) Often difficult to find an employee for service but once found we are well served !! (Original) Souvent difficile de trouver un employé pour du service mais une fois trouvé on est bien servi!!
Staff are extremely helpful and you can bring your dogs here with you while you shop!
fantastic store staff extremely helpful and friendly and pleasant
Very helpful staff
We placed an online curb side pick up today for something that we needed urgently. We weren’t aware the wait time was multiple days. We called and spoke to Alexis who gave amazing customer service. She solved the problem and was extremely kind! Thank you so much Alexis, you saved the day!
(Translated) Initially, the clerk refused to change a car battery which was causing me a lot of problems despite the fact that it was still under warranty. A few days later the manager called me back apologizing for the situation and they changed the battery at no charge. This situation should not have happened. (Original) Initialement, le commis refusait de changer une batterie d'auto qui me causait beaucoup de problèmes malgré que celle-ci était toujours sous garantie. Quelques jours plus tard, le gérant m'a rappeler s'excusant de la situation et ils ont changé la batterie sans frais. Cette situation n'aurait tout de même pas dû se produire.
(Translated) Really slow and difficult to navigate website (Original) Site Web vraiment lent et difficile à naviguer
Staff are nice and friendly! helpful especially Alysa from Auto department!
I bought an $600.00 Air conditioner floor model from this Canadian Tire this past summer and it didn't work very well, after calling the company to try and solve the problem (who wouldn't take it back and they agreed that there was something wrong with it) I decided to take it back to this Canadian Tire and they also wouldn't take it back so I ended up having to get gift cards instead of cash back plus I had to buy another air conditioner, you can be sure I bought it somewhere else. Definitely not a fan.
We have a van that is used for charitable work and it wouldn't start a couple of weeks ago. We had it towed to Canadian tire where Scott did more than take good care of us. He took the time to look around for a part that is specific to this vehicles security system and the service he provided was second to none. I highly recommend him and his team.
Great staff!!!
(Translated) my store (Original) mon agasin
(Translated) Very good place to find what you are looking for. (Original) Très bonne endroit pour trouver ce que l'on recherche.
It's a Canadian tire not much more to say. Good service
0/10
(Translated) Excellent service from the managers Shannon (Original) Excellent service du gérants shannon
At this Canadian Tire store, the employees seem nice, except for this older woman at the "Customer Service" desk. If you return something and she's the one serving you, oh boy get ready for the 3rd degree. I bought a lot of things there one day, all on the same bill, and had to return 1 item. I just bought it the week before, I had my receipt, I didn't even use the item, it was still brand new, including the box, in completely re-sellable condition, it was just the wrong model. She was rude and asked me again and again what's wrong with it, why are you returning it? I already told her. She asked again and again. Like as if she owns the place. If you're going to be a paid worker of a store that has a specific return policy and the customer is absolutely 100% adhering to the policy, then just do your job. I planned on buying the right model that I needed and other things after the return but she was so rude that I ended up just leaving after the return was completed. So due to this terribly trained employee, they lost the business of this customer, and I wonder how many more. As I was leaving, a woman came up to me and told me that the same employee was very rude to her husband one day when he was shopping there. We both wondered why they keep such a miserable, unprofessional employee employed there.
Always helpful and usually have what I'm looking for!
It's new and shiny????
I find the new management to be excellent with customer service, the employees are friendly and helpful. If they dont have what I need, the can often order it in.
Got my camping supplies there
(Translated) Shopping (Original) De compras
(Translated) Too many obstacles in the rows (Original) Trop d'obstacles dans les rangés
Always get what I need.
Had exactly the plant pots that I needed and it was a speedy checkout.
Great father's day prices.
Has literally everything
This is the 3rd time that I've been to this store recently, and every time I'm looking for staff to help. What the...? If you want to sell you need staff. Today I waited in line at the automotive departments for 15min only to be told that the belt I needed was in the seasonal dept. It wasn't and when I returned to the automotive department the line up was 8 deep. The place was packed with people wandering around looking for help. I thought it was a convenience having a Canadian Tire in town...I won't be going back. Ay least the Port Colborne store and Niagara Falls have staff to talk to!
Do not stand behind ptoducts
Just wanted to get a price on something and had no problems finding it
Really like their sporting goods section now
Friendly service small location but very clean and organized
Open when I needed them, but didn't have the bbq part I needed. But neither did the other two stores.
Always nice
(Translated) We received great service. But the 3 out of 5 is because the store is too compact. Very limited space. (Original) On n'a reçu un super service. Mais le 3 sur 5 est du au fait que le magasin est trop compacte. Espace très restreint.
Great customer service.
There was an employee there today who went about and beyond to help me! Thank you Christine Mccorkindale
Love canadian tire, they always have great deals! Looking forward to christmas shopping this year!!
Good pricing on dog food in Martinsville!@
Good place to go if your looking for cheap sales
Not the greatest.
(Translated) Good inventory of products for sale (Original) Bonne inventaire des produits en vente
This is quite possibly one of your best CT Stores I have ever shopped in. Friendly staff and a very friendly layout for customers. The clearance and as is section is something I've never seen before in a CT. Great deals to be had! I also ran into the GM of the store Jerry. He was very helpful and intuitive. Great guy! Great store! Great experience!
The place to get it all at a great price
(Translated) The employees are very courteous with the visitors thanks (Original) Les employés son très courtois avec les visiteurs merci
5 stars easily for the service department! I'm an out of towner here with my wife and two kids for a soccer tournament . My 2011 GMC developed a break issue where i just managed to get it to this store. My truck would have been unusable with a seized caliper until Monday if the staff members didn't manage to squeeze me in with an already busy day and only one licensed mechanic on site. Thanks to both service advisors (Hossein & Cheryl) on duty, the parts department for tracking down the last needed part and a gold star for the mechanic Brian. I appreciate you taking the time to explain things to me.
Very poor service no one on staff willing to help find a product i left the store angry and empty handed....may never go back again and order online instead
Very helpful
High department store in Murphy's Square in Corner Brook NL. It has all the same as other CTC store in canada
Very slow in automotive got back breaks done sold me wrong breaks waited 4/12 HOURS FOR NEW PARTS TO COME INDIDNT EVEN GIVE DISCOUNT
Good selection of most things. Only complaint is they don't carry shear pins for their own snowblower.
Difficult to exit store, lacks helpful staff
For a small city Canadian Tire it provides the variety normally seen in a larger city and the amount of product in the clearance sections get me every time. I bought an oscillating tool for $40.00 that works great! Nuff said
Ok
Not the best service stuff is expensive but they have good sales at times
Wide range of supplies, house,sports,and more.
Good people
Order was ready very quickly ,no signs as to where the curbside pickup was. Called and they came out right away. Will shop like that again.
My go to place for anything for the house and tools!
(Translated) We had outstanding, very professional service from the garage manager. Thank you! (Original) Nous avons eu un service hors pair, très professionnel de la part du directeur du garage. Merci!
Bought a toilet seat, and it was the wrong size, went to return it was told was not allowed to return it and not get a refund because the package was opened. I understand not being able to return it because it was opened, but when I tried to exchange it for another one I should have been allowed at least discount or something due to the fact that they would not give me money back for the other one that I did not need. I will not go back there due to feeling like it was a complete hosing I will go to Zach's hardware in warman instead Just an update they told me to call them which I did, and they had no idea what I was talking about dropped the call and I never heard back great customer service
Well this is one of my favourite stores and they've never done me wrong and now that we're not once sometimes some people are a little hyper more than others and I'm hyper enough as it is but the manager didn't get a break this night and he should have cuz it wasn't his fault but who am I to say have a good day
What can I say it's Canadian tire
Great staff who will help you find what you need and are taking the Covid19 precautions very seriously.
Most of the staff are helpful and friendly. It's a nice store and nice having something local.
Great service Friendly staff
Good store. Huge. Clean. Well stocked. Very helpful staff.
Well stocked, items in flyer are usually available. Staff are available to help with heavy items
Rude staff - confusing entrance through a party supply addition - confusing to get back in the mall after check out. Had to walk around the outside of mall to get back to my car. Over stocked so it looks messy, disorganized, extremely cluttered. By far the saddest Canadian tire I’ve been in
Good deals. Crowded
I have had very good experiences here all around. The automotive employees are very helpful with finding the right things for the job.
No line ups today
Found everything I needed
Always good
Great crew working here. The supervisor or team lead for the outdoor/firearms section is very polite. The customer service line moves rather quickly too! I was impressed at least 3 or 4 times now. I'm glad they're in town, and I'm happy I can support their business!!
Excellent service, thank you ????
On Monday, My wife and I had a flat tire on the 416 and couldn’t continue our journey on the space saver spare tire, we tried 4 different places on route, with no luck because of the tire size we needed. A quick call to your svc department and Dave answered and said he had the correct size, and to come in right away and they could do it while we wait!! Originally I was only going to replace the one tire and decided to have all 4 replaced. I work in the automotive industry for over 42 years and know the stresses that come with the business, on Monday Dave (& Mathew, The Technician) were able to provide an exceptional experience and allowed us to continue our vacation travel plans in less than a couple of hours. Thanks again to these two great employees who understand what customer service is all about! Bernie & Ursula
Tried to find a starter for engine had serial# but they could not cross reference it! Useless bunch!
Well stocked,clean, and great staff.
(Translated) Good deals (Original) Des bons affaires
New store on par with larger urban CTC stores. Large store format somewhat impersonal compared to the older smaller store. No doubt with time, things will settle in.
It was assume
Great business to shop at with a wide variety of product.
(Translated) Many choices of good prices my customer service is not very good you have to run and after the people who work for information. (Original) Beaucoup de choix de bon prix mes le service au client n'est pas très bon il faut courir et après les personne qui travail pour avoir des info.
Provided with the incorrect cabin filter for my car. I measured it before I left the store and told him it was a bit too large. I was told it was the correct one. 30 minute round trip for nothing.
Great customer service
Friendly and helpful staff. My favorite local Canadian Tire.
Great service. A little slower than normal today due to some equipment problems. Friendly staff and reasonable prices. Would recommend highly!????
1 employee for 8 clients at the paint department waited 30min to get 1 gallon of paint
Bought a set of dishes and one bowl was broken...not sure what to do....called twice and no one answered the phone
Very poor service at this store. Tried to return 5 miscellaneous items (valued $20) that were accumulated over a few months during COVID. Could not find items in the plethora of receipts I I accumulated. Customer service desk and several associates including a supervisor were unwilling to help and offer solutions to resolve this issue. During the same visit I went to the auto parts counter to obtain product information on brake parts. As I was a first time brake part buyer I asked for help. The associate was very unwilling to provide product numbers and information on the parts so I could research the products on my own. Said you will only see the information he was seeing on his computer. He also told me the only parts he had in stock where the parts I needed and he said he knew what the quality of the parts were because "he's been in the business for 30 years". I explained that I needed to research the parts on my own to ensure I was comfortable buying the parts. He reluctantly wrote on a scrap piece of paper the words brake pads and rotors with prices. I asked for him to at least add the sku numbers so I could research. At that time he quickly snatched the scrap piece of paper from my hand and scribbled the numbers down. At the same time the manager walked by and said they are master craft and that they were good, rather than helping to improve the service experience I was receiving. I then tried to find a few flyer sale items in the store. Shelves were empty, despite the store indicating several dozens were in stock. All the associates that I noticed in the store were doing all kinds of tasks other than working customers. As I waited in line on several occasions not one associate made any contact with me or the other customers to thank them for their patience and that they'd be served as soon as possible. In fact I felt responsible for taking up the associates time while other customers waited. Why did I take on this problem as my own? Probably because not one paid associate was doing so. After this lengthy store experience I took the time to send a detailed email to the store dealer. The store dealer failed to personally reply and to resolve at least the return problem I still had. Instead he passed my email onto the general manager who briefly replied and offered no solution or empathy to the experience I had. I had to reply and ask about the 5 miscellaneous items that I wanted to return which I still had in my possession. Once again the dealer passed my issue onto the general manager who said "sure we will process a return for the items". He said come to the customer service desk and I'd be helped there. Upon returning to the customer service desk to attempt returning the items a second time, once again I was met by the same challenges as the first time. Once I indicated that I received an email from both the dealer and the general manager the associates and several managers who had approached the desk continued to provide an awful customer experience. Essentially the items were finally refunded and the cash tossed on the counter in front of me. Appalled by the service from each and every employee there, I sent a new email to both the dealer and the general manager about this second terrible experience. Many days later not either of them has had the decency or professionalism to reply and to make a very terrible experience better. I vow to never ever do additional business at the Fort Erie Canadian Tire store. I'd encourage everyone to shop at other Canadian Tire stores in the Niagara region, especially the Welland store. The level of service quality at the Fort Erie Canadian Tire store is probably the worst customer service I've ever received. It wasn't once or twice, but most of my experiences at this store are pathetic. At this time of changing customer behavior as a result of the pandemic, I will do everything possible to purchase my products elsewhere whether it be online, from Canadian Tires direct competitors or even abroad. Customer service quality starts at the top.
(Translated) If (Original) Om
Friendly staff, found what I was looking for
Tried to buy a BBQ and they had one in back but did not want to get it because it would take work to do so and wanted to sell the floor model but there was a $50 charge because it was put together I figured if you don't want to work you can wave this fee which they only took $25 dollars off sad costumer service
It's getting better.
(Translated) Very well (Original) Très bien
Very kind, patient and understanding staff. A place to go to for many necessities. It would be better if they had a mechanic available on weekends.
Quick in and out till line 30 second Wait
A great store with a very friendly and professional staff who are quick to help you find what you are looking for, or to offer suggestions for an alternative item.
Such a great store
Best place to get stuff
Same old.....when I did find Staff and asked for a product....walkie talkies...was sent to the wrong place...twice!
Go all the time. Great place to fulfill an urge to shop when not sure what your looking for.
Its smaller than most but staff are friendly and helpful
Always a good place to find what you need
Customer service needs a huge improvement
This is the best Canadian tire on the island, great employee's
(Translated) Very nice store but flagrant lack of staff, especially during the holidays. Inefficient manager and overwhelmed by events (Original) Très beau magasin mais manque flagrant de staff, particulièrement durant le temps des fêtes. Gérant inefficace et dépassé par les événements
Can’t say I ever feel like an employee has more knowledge about items in this store than I myself do. It’s a smaller store so stock isn’t as well kept as the stores in Saskatoon. Tis okay.
Long wait
This is definitely one of my favorite stores and for good reasons. The staff are very friendly and helpful. I left with a smile.
Great deals
Great deals
This is DEFINITELY a Canadian Tire. "Hey we need a piece of pipe." "Oh, we ran out and haven't got any in because of the holidays." You know, 2 weeks after.
(Translated) Lots of beautiful items at a discount as well as friendly staff (Original) Pleins de beaux items a rabais ainsi que du personnel sympathique
(Translated) Chip from in parking lot .. (Original) Chip van in parking lot..
Summerside staff were Phenomenal!
Closing at 6 on the weekends is ridiculous, what a joke
So so service. Crowded aisles. Not enough staff when I visited the store.
No one available for service
Products are good just do not stock enough sale items They run out of sale items on the first day of sale
Excellent customer service
Nice staff, only 2 cashes open though. A little crowded in center aisles.
(Translated) Excellent (Original) Excellent
Great. It had what we were looking for: an item in very short supply in other stores. 5 stars may seem farfetched, but we found what we wanted, where other stores didn't have any. The staff was helpful in pointing us in the right direction and found the price of items we wanted to purchase for us.
This is a nice Canadian Tire, though I think it's a bit crowded, but you can't blame them because it's a small store. They have some nice sales, and sometimes, you could get some nice deals on some local items. A note that they also do have a garage here, it's on the side of the store. Usually pretty empty so if other places are full, this is the place to go. The work they do is the same as other places and give the same warranty.
Messy, you can tell everyone there makes minimum wage and hates there lives.
Failed to honour sale price as maRked on shelf wallaceburg 4pm friday 26 4 totes 9.99 save 6
Frienly helpful staff
Awsome
Rude to my wife when she was at service didn’t do what they were asked/told to do to my vehicle and even manager was rude to me on phone when I called to get issue corrected I have spent thousands of dollars on tools etc from Canadian tire but no more I’m not shopping at a store where even the manager is rude.
Store policy regarding status cards requires updating. CT is required by law to accept status cards, the information is required by CT as part of exemption, staff not collecting info on behalf of company as required. Employee stated I was responsible to complete info. I not employee of CT, I do not need the info CT needs it, CT employee responsible to collect on behalf of CT. Brockville, Ontario location.
Convenient place to do one stop shopping for both household needs and automobile products and services. Good prices as well.
Helpful and courteous staff. Got what I required.
They never have stock
One of the worst Canadian Tire. If you want better customer service, go to Canadian Tire Kirkland. Almost impossible to find staff, and when you do, they're extremely unhelpful.
I really like this store... they have everything from seasonal to household and automotive needs. I recently bought a chair for a desk and wish I would have got it somewhere else like an office supplies store. We have bought work out gear here aswell... I would have given 5 stars but when we were there one time there was 4 sales associates standing talking to each other and I had asked where and item was and they pointed in the direction "and said back that way" I was really disappointed because I'm sure that one of them could have easily showed me where it was. I take customer service really serious. And quality of that service matters to me. I'm sure ot matters to the manager aswell. I think it would be fair to say that it just wont be my first pick anymore... I dont mean to be a negative Nelly. It's just my review.
Great customer service
(Translated) For the service, we can forget that. announced storm and no garage clerk. Obviously the manager is in break ... (Original) Pour le service, on peut oublié ça. tempête annoncé et aucun commis au garage. Évidemment le gérant est en break...
Wish they would invest in either electric wheelchairs that have a basket on it or if they only use the manual wheelchairs then have ones where shopping baskets could be attached. When I was there last I had a difficult time pushing my mom in a wheelchair and pulling a shopping cart behind myself, that lasted until an employee took my shopping cart to the tills for us (sorry can not remember her name).
Great staff!
High prices, poor quality and misleading sale prices...they're Canadian though...lol
A few weeks ago we were headed back to Calgary and my altenator was giving me issues on my truck. I stop at Canadian Tire in Cranbrook to see about getting it changed. Between the 2 fellas at the counter and the mechanic Jef, I was back on the road within an hour. The service provided to me was nothing short of excellence. Well done gentlemen. Just wanted to let you know that your efforts made a world of difference.
It is a standard Canadian Tire. Well organized and clean. More often than not the staff are helpful. Managed well with few stock outs
Today automotive was plenty helpful They have lots of oil, filters, tires I like to use the 5w 30 mobile 1 extended. Its expensive but it says its good for over 20000km .
(Translated) The service is very good and everything is done in a professional manner. (Original) Le service est très bon et le tout est d'une manière professionnelle.
All that you need is there
Good services
Good service is hard to find at many Canadian Tire locations. This one is an exception. Service is consistently good, today in particular Christian from the automotive department went out of his way to help me find what I was looking for and exceeded my expectations!
(Translated) It is a beautiful department store. I found the items I want. The service is good and pleasant.???????? (Original) C'est un beau grand magasin. J'ai trouvé lès items que je veux. Le service est bon et agréable.????????
Nice store friendly service
(Translated) New and very well furnished (Original) Neuf et très bien aménagé
Horrible customer service except for one lady..Kathy...the rest were either rude or incompetent or both. I'm glad it's not my regular Can Tire store as I would be bald from pulling my hair out from frustration.
Typical Canadian tire
Good selection of products, but illogical organization of the various sections. I learned that the electrical department was located in the hardware section? Electrical has NOTHING to do with hardware, and the St-Jacques store (though much bigger), as well as all other hardware stores I have visited, have a distinct electrical section! **Seriously?! The answer from the owner: Is THIS all you can say? How about putting up SIGNS --- CLEAR SIGNS!!! -- in your excuse for a store?!!!
Great Store with lots of selections on items. Staff were very helpful. Great Sales on kids toys.
Five star service with my recent tire purchase and installation. Lynn and her team were great and their excellent service will bring back again!!
(Translated) Unfriendly sales department advisor, no help possible, we have to fend for ourselves. No possibility of going to the toilet with small children. Disappointed ... (Original) Conseillère en rayon vente peu aimable, aucune aide possible, on doit se débrouiller seul. Pas de possibilité de se rendre aux toilettes avec des enfants en bas-âge.. Déçue...
has most things
Staff and service was good. Then my 2 year old pooed and I had to change him on the floor of the bathroom because they don’t have changing tables in the men’s room. UNACCEPTABLE!!!
Bright clean store, friendly helpful staff. Found everything I needed.
Great employee's
Good place to shop
(Translated) Very courteous personal (Original) Personnelle tres courtois
(Translated) Like the others (Original) Comme les Autres
Lined up with 4 others while two employees dealt with somebody with a battery issue, all I wanted was a key cut, but I gave up after 10 minutes.
Really hard to find helpful staff.
Went to Martensville Canadian Tire to get a pair of Skiing Goggles as mine were done. They showed they had some online but when I asked in the store, they said that they were now put away in the back and I couldn't have them......fine.....went to city and ran around. When I came back through an hour later I stopped back and sat in the parking lot and called the store to check on the stock that it showed still available from the online app. They said it was but wasn't available because it was in the back. I asked if someone could get it and leave it at the sports counter for me....reluctantly they said yes and I went in and got them. Seems funny that I had to call to get better service than in person. Still happy I got what I came for, thats the only reason I am a bit satisfied
Good service
I bought a set of tires online, went and got them, they were paid in full online. The store reversed the payment, I didn't realize that this happened,and the store did not make me aware. Then they took the money from my account without my knowledge or permission, and caused my account to be overdrawn. I would have returned the money that was rightfully theirs but I wasn't contacted, or made aware of what had happened. This mistake is on them, but it's me who will have to deal with all the fallout from my account being overdrawn. I am very frustrated and will be lodging a formal complaint against the company, I am hopeful that this mess will be dealt with accordingly.
My favourite store. They have a great selection of products. They are a store that is an asset to their community.
(Translated) Very very good (Original) Trestres bien
Great store ... the new cash line up could disappear does not make sense and crowded and awkward if your buying big items
Large well stocked store. Knowledgeable staff who go out of their way to help.
Good
Not good THEY Almost NEVER HAVE any stock. They are always out of a good percentage of the flyer.
There's no customer service, or mean and rude customer service. I wish one day I see this store go down bankrupted
Easy access short lines lots of free parking. Handicapped accessible
Great deals
Friendly and helpful
(Translated) Very satisfied good service works well done pi good price on tires in addition to a tire guarantee the staff very genti recommend it (Original) Très satisfait bon service travaille bien fait pi bon prix sur les pneus en plus d'une garantie sur les pneus le personnel très genti le recommande
Didn't have the details on an e-bike I was interested in
Typical large Canadian tire store has most everything
Going through renos and no one knows where anything is.
Do not purchase your flowers from here. They are full of bugs that eat the plant and kill it. The store will not exchange them or return your money. They actually could care less.
Not enough checkout staff, had to wait for ages. Service Manager is of doubtful morals too.
My go to store for just about anything automotive or home related
Always love going to Canadian Tire great sales and cool products
Staff very helpful ????
Always great service
Always great..
The general manager quite rudely kicked me off the property for parking my small business vehicle on his mostly empty parking lot for a couple of hours while killing some time. I'm not sure how taking up one stall for a few hours was somehow costing them money, but kicking me out has certainly cost them a lifetime customer. I'll be sure to let all my clients know just how accommodating you are. Great work buddy!
Not a good 1 a pushy salesman on floor chinese was kinda pushy on getting a card n kind of laughed when i told him i walked there
(Translated) I never give my opinion but .. when there is a special item marked on the label and there is an error in price and the clerk tells you that you took the wrong item to avoid the laws. Remove the labeling all more ... consumer protection complaint. I am certainly not alone. (Original) Je donne jamais mon avis mais.. quand il ya un article en spécial marqué sur l'étiquette et il y a erreur de prix et que le commis te dis que tu a pris le mauvais article pour éviter la lois .enlève l'étiquetage tout suite ... plainte a la protection du consommateur . Je suis certainement pas le seul.
Very helpful staff !
(Translated) Very well. (Original) Très bien.
One of my favorite places to shop for a long time. I usually find what I'm looking for & usually shop in the housewares, garden, hardware or kitchen sections. They often have good sales on in their flyer, especially at Black Friday, X-mas, Fathers Day, & Canada Day periods. U can shop C Tire online too & choose to pick up at the store for free. New owners have taken over in the last few yrs & have totally reorganized all the departments to make it even better than it was for the most part. Time will tell how that goes. I enjoy looking at the hot sales items in the bins in the aisles, as near the cashes. I have a craving for the different flavoured Vortman wafer cookies they keep up there, but also I was told they no longer carry the Frank's chip peanuts---those were addictive! The staff is always great too. One thing though I have never liked about C Tire stores on general is the smell of rubber tires & chlorine that hits u when u walk into the entrance.
Will never go back to for tires or service. No communication or anyone knows anything in the service area. Save the hassle and go elsewhere and be treated 100 times better and get proper service
Very fast and helpful
Just finished renovation and looks great, unfortunately nothing is where it is listed to be from their online inventory.! Staff member was very helpful in helping find what I was looking for. Very disappointing that they removed the firearms as that was usually what drew me into the store resulting in more shopping ????♂️
Bad serious ..bo one to help you never has enough stock
I get most if not all my tools here
Good selection. Competitive prices. Well stocked. Very clean. Smooth checkout.
Crub-side pickup worked great.
Was looking for oil filters for my older truck. Staff was able to help me out. Large selection of neat up to date house hold lighting.
Very friendly helpful staff. I needed a new battery for my trailer and Paul was excellent in helping me.
it's ok there not much organization eg. cooling equipment ac's,fans,dehumidefier's all in sep. places and no prices on ac units ?? strange...
I always have a good experience when I deal with sylvia at Canadian tire in brooks. She is always cheerful, polite, and very helpful.
Too big...everything that I want is too far away. And you have to line up...for CT...really?
great. 5 gal pail 15-40 $60 rotella
Couldnt get what was said to be available online at the store.
Had a tire blowout on vacation, they got me in the next day to replace the tire (they were new so I only needed one) made it to the ferry on time the same day. Very appreciated
Great pricing, selection and customer service (if you can find someone who works there).
Great dtore
There is an abundant amount of different household items here that you may or may not need. Make sure you have plenty of time for browsing as it can get a little overwhelming how packed the aisles are. If you are looking for light bulbs...the selection is limited.
Good Canadian tire. Not huge but has everything and a great staff
A mixed review. I purchased a boxed tool from here but when I went to assemble I discovered it had been opened already. I kicked myself for not checking when I was in the store. The parts were mostly just placed back in without taking care and I found loose parts in a sandwich bag. I was not impressed. They accepted my return without issue (give them a 5 on this) but really it should never been restocked this way. I love Canadian Tire but I will be a little more vigilant in ensuring I'm not getting used/opened by someone else first before I buy.
(Translated) Excellent service (Original) Excellent service
(Translated) Very good courteous staff (Original) Très bien personnel courtois
Successfully spent money.
A place for all your hardware needs
Way over crowded I would not recommend going to Canada in Tire on a Sunday people wait out in the parking lot on Sundays till it's open. Crazy
Well laid out, and quite a nice store. Three stars for not being able to find help. But good for being a larger store, and having lots of stock.
The older gentleman in tools are was helpful and knowledgeable
Great pricing on certain items
Rubbish store. Empty and confusing, shelves were devoid of goods and options.
If you are in a hurry, I wouldn't recommend going here. While the staff is friendly, there is not enough of them and the lineups to check out are usually lengthy.
Great customer service!
Service Manager Lyn and her staff always go the extra mile educating the customer about their repair, top service and respect. The only place I would ever take my vehicle. 5 stars everytime.
Always helpful staff & good deals if you look around the store.
(Translated) There is everything the child likes to rate the toy my husband the tools, the chase me its the rating house storage (Original) Ya de tout les enfant aime le coter jouet mon mari les outils ,la chase moi ses le coter maison rangement
It is clean and fairly well organized. It is often difficult to find staff to help if needed.
Never enough staff. Bad layout. Bad service. I avoid going in here when possible.
Ignorant! plain and simple!
Only curbside pickup
Do not service your vehicle here. Extremely slow and disorganized staff.
Always great service and supporting Canadian companies. No need to go to Walmart when you have a Canadian tire.
It makes elliot liveable i guess
I am always looking in the flyers for good deals at Canadian Tire. They seem to have a little bit of everything there.
Excellent staff and well managed store. I can always find someone to help me and they usually have well stocked shelves and lots of good sales too. The manager Martin seems to always be on the floor making sure customers are happy and being helped..enjoy shopping at the Admirals store..plus they donate outdoor space every year to the local Scouts for their Xmas tree sales.
I felt very uncomfortable and unsafe shopping at these stores during the pandemic. So much so that I will go there until this is over.
If they where only the same hurry to serve you as they are to close. Was filling up 3 jugs of water 10 mins before closing would only let 1 would of had enough time I'll be heading to red basket from now on. Thanks
Found what I needed . Efficient cashier
Has what I want but I find the waits at checkout to be rather excessive.
(Translated) Very good service (Original) Très bon service
I’m stand in the store right now, as they’re about to close. After picking up my online order of kids bikes, there were some pretty major assembly issues. The folks at the front counter took them and are staying late to get my kids rolling for the weekend - amazing service !
Always good service
(Translated) Should review their hiring criteria, or give their longer training to these young workers ... ????several people take for bosses ... and others save them not to help you ... a Canadian Tire to NUL Customer Service ... (Original) Devrait revoir leur critère d'embauche , ou donner leurs une formation plus longue à ces jeunes travailleurs...????plusieurs ce prennent pour des boss... et d'autres ce sauve pour ne pas t'aider ... un Canadian Tire au Service à la clientèle NUL...
Great got staff assistance very quick, awesome service
Large selection of products to choose from.
(Translated) This is my store, I find everything there and the staff are always welcoming (Original) C’est mon magasin , j’y trouve de tout et le personnel est toujours accueillant
Good prices, and friendly staff.
Worst Canadian Tire I've ever shopped at. Poor inventory, management and most of the staff. I now shop only at the Espanola CTC.
All your family needs
Gets better and better each time I go in
This was probably the worst customer service I have ever experienced... it was difficult to find someone and when I went to customer service the two girls were sitting on the floor, all the young staff members just seemed like they couldn’t be bothered to help or work. They got the product after but I had to be persistent, was met with many eye rolls just for existing and huffs and looks as if to say “well what do you want me to do?” When I was just trying to buy a product that was on display but in the warehouse, the employee complained about getting the thing and then I had to bring up the product number for him on my phone because he “couldn’t get it without a product number” the cashier didn’t engage with me more than ringing the product in and to talk to the guy who helped me bring it out about a friend of theirs who had gotten kicked out for doing drugs, she motioned to her friend by touching her nose and sniffing. The young guy who helped me bring the roof rack out was helpful, the man in auto parts also helpful and the only friendly one around however he had to tell the auto parts cashier how to do her job while she was being incredibly rude to him. The whole thing was just a terribly bad customer service experience that would have been more efficient and enjoyable if I could just have gotten the product and rang myself in. The whole staff needs a revamping on human decency let alone customer service. None of them seemed to understand that they are working there and that means they get paid to sell products, I felt like I had walked into a party I wasn’t invited too never mind a customer buying a product and not an overly cheap one at that... not my first experience here like this either just my first review. Worst worst customer experience ever.
Always great.
No problems with this store!
Always a great place to shop!
Good stock and friendly staff
I was travelling when my car broke down late on a Saturday night and Dustin and Reice went completely out of thier way to find me parts on a SUNDAY and get me on my way again. These guys are exceptional and reccomend anyone that needs any auto services to come see these professional fine gentlemen. Great job guys !!!!!
Love this store...they provide all that you may need whether for home repair to kids toys...kitchen needs...fish gear...tools...must see for yourself
5 min to closing and they are closed! doors won't open
The stock is incredible. Everything I ever need is available at Canadian Tire. Except someone to help me find stuff. Once you do find what you are looking for, there is no one to help you decide what is the best. I found that they hire young kids who can stock shelves but can't give purchasing assistance. I will keep going to Canadian Tire but I will make sure that I do my research first.
Correct
Save your time and go to hebron way. Mount pear location has the Absolute worst customer service. Not one employee stops while you’re obviously waiting or even if you try to get there atttention. We will definitely be shopping else where from now on.
There for service and they were competent and quick
Great deals and good people working there
Good service
(Translated) Little advice to attend the specials, it usually comes back every 3 weeks. (Original) Petit conseils attendeder les spéciaux ça revient généralement tout les 3 sem..
(Translated) Very good garage service, very professional and on time (Original) Très bon service au garage , très professionnel et dans les temps
Its Canadian tire what more is there to say
(Translated) After waiting for a clerk ..... well he never came, I left and they lost a 200 dollar sale. Once again... (Original) Après avoir attendu après un commis..... et bien il est jamais venu, je suis parti et ils ont perdus une vente de 200 dollars. Encore une fois...
Lots of variety, from auto accessories & parts, to hardware & housewares, to seasonal & sporting equipment.
Great staff
This store is very good they are keeping Clean every where. They have everything That we need. Staffs are very helpful and given warm smiles.
Love that store
Great place to shop,always getting deals.
Had to battery tested they solve the problem gave me a new battery awesome
Found what I needed
(Translated) The staff are really friendly (Original) Le personels est vraiment amicales
Cleanliness of products are not well maintained. They are dusty and disorganized.
Terrible
Today, I visited Canadian Tire. Considering it’s Christmas Eve, staff at the customer service, and automotive were super helpful. Huge shoutout to Marshall in automotive, for finding the best price for a product, in a friendly way. 5/5 review compared to my 3/5 previous review. Definitely better service all around.
They have EVERYTHING...with good sales. But so big..its difficult to find where u want to go. Need more of the basic signage
Great service
We were looking for driveway markers and found these. Great 360 degree marker, telescopic 46 to 72" and steel metal spike. Should be able to find home now. LOL Received great help from a more senior person at the parts desk. I had asked someone on the floor and they pointed me to try aisle 15 or 16. Umm nope. So much to see; we will be coming back for sure. Very well kept and follows Covid protocols.
Great savings on right now. Lots of selections to choose from.
Went to Canadian Tire and was surprised to see 3 different people in the store without a mask. Do not see this in a grocery store, or WalMart even. It is obvious that the antimaskers feel comfortable here and store management is not making an effort. Such a small ask to get people to wear a mask to help protect others. The stores response is underwhelming and shows money over public health.
Awesome
Helpful staff
The service was great, was able to find what I was looking for, and found some sales.
Did my brakes recently and I was very happy with the service and price. Went back after 100kms to have lug nuts checked and they replaced a burnt out running light bulb, no charge.
The stores pretty good place to shop good deals and friendly staff
(Translated) Just underline the excellent service in the garage, don't change parts for nothing, really satisfied. The mechanic takes the time to call you to make a debriefing and to direct you. …
A great selection of tools and everything imaginable for your home or car. Outdoor enthusiast will love this store, always great prices and sales.
Wow. Huge store. Very clean, helpful staff. Will definitely go back.
Every thing you need is there
Excellent service
Nice store! Friendly staff. It had exactly what I was looking for!
Huge Canadian tire! Great clearance sales!
There was a line up to get in the store but it wasn't too bad.
Good service
On a road trip from Niagara Falls to New Brunswick. Battery died. Techs at the store stepped up to help us out, and never made it feel like we were an inconvenience. Fantastic staff in the auto service department. Back on the road sooner than we anticipated. Thank you so much!
Customer service representative was very short and rude. I got the feeling that I was bothering her. Not a pleasant experience at all.
Very knowledgeable and friendly staff
Clean and tidy store. Staff is always helpful.
Friendly staff when you can find someone
Canadian tire. Is a great store staff is helpful can find rbing easily
Too small. They need to upgrade some day. Small selection.
Nice store, good friendly service
(Translated) English kept coming back. Even when I asked for French as soon as we changed the article, English kept coming back. Sufficiently to discourage continuing. I bought elsewhere. (Original) l anglais revenait sans arrêt.Même en demandant le français des que l on changeait d article l anglais revenait toujours.Suffisamment pour décourager à continuer.J ai acheté ailleurs.
I can never leave here without buying something
Had everything i was looking for
(Translated) Beautiful store !! (Original) Beau magasin !!
(Translated) The clerk is enthusiastic and professional (Original) 店員熱心 很專業
Slow service for automotive
I also like Canadian Tire. But have only been there once so far. Plan on going again in the future.
clean store staff very helpful
Large selection of goods clean store easy to get around
3 things I want to comment on; 1. The staff in 99% are very nice and helpful but VERY UNDER staffed. The 1% sucks when the manager is not available. 2. The items on sale are poorly marked, often NOT on shelf, nor is the price. The store itself, is too small. 3. The electronic price check is a joke; If I want to check the price guess what? It directs me to check the price elsewhere!? I don't shop there if I can help it. I avoid it if I can help it but most times...I don't have a choice. The entire structure and function as a store TOTALLY SUCKS!!!
Loved it
Always find what I need and more!
Got a great deal on a rv battery and found out they fixed the warranty.. Now it's three years no prorated b.s.
The staff is very friendly and knowledgeable
It's not bad
I'm not a fan ,every time I want something from the flyer ..never have it!!! And yes you can have it shipped from Yarmouth, but when will you ever receive it!!!,tuedr of waiting????????
Good times in the maritimes, you need it they got it
Not one employee is wearing a mask or practicing distancing. Pretty dystopian. Not coming back again.
With current covid situation, the place was clean, social distancing markers set up clearly, went in for one thing ended up seeing that there was sale pricing on a couple other items that I was going to buy next week, so got them this trip, the only thing that wasn't great, was a couple staff members and customers that cut me off as walking thru. Like take a peekaboo before just walking out the aisle.
Store was very disorganized. Took me 20 minutes to find someone to help, and was told they don't carry tub installation kits anymore. I wanted to support a Canadian business but had to buy at Home Depot.
They had what I wanted and it was quick Thanks
Good service and always get what I need.
(Translated) Lots of choices and checkout was quick (Original) Beaucoup de choix et le passage aux caisses était rapide
The worse experience here ever! It's been a long day as mentioned, I requested for a price match and to refund to repurchase onto my triangle card, but the customer rep Zloara says she can't do this unless I brought the items in,which I said I was willing to..Then she changes the idea that I must drive back to the store(s) where I purchased the items from??? She then calls over the manager Jackie, to also say the same thing and mentioned that other Canadian tire stores are not supposed to price match and also are not suppose to refund and repurchase as well? I've spent $10s of thousands in Canadian tire stores across Canada yearly to keep these people in their positions to get a rude brush.... How awful. Let's face it, they should resign.
Emma was very helpful on the phone and physically went to go check if they had a product. This was a huge help considering we’re not allowed in the store right now due to the pandemic. Much appreciated. Thanks Emma!
Isles to crowded for a person in a wheelchair.
I like shopping here and I use the app lots too. But I've heard bad things about their vehicle service.
The staff here are great. This is my favorite store to go to because they are always they always make me feel so welcomed.
(Translated) Good service (Original) Bon service
No customer service!!!!
Anything u need thats the place
Just visited
Typical Canadian Tire Store. I like it. One of my favorite places to shop for tools and automotive parts and accessories.
Great little local CTC. Nice friendly helpful staff with quick service. Gas bar available here too.
I enjoy going to Canadian tires
One of the best stocked stories and plenty stocked items
(Translated) He's a big Canadian pulling well together ... (Original) C'est un gros canadian tire bien commun...
Good selection of kitchen products
Good Canadian Tire, helpful friendly staff.
Was great. Got a bike chain broke took it back to get fixed and they replaced the whole bike
It's Canadian Tire a Newfoundland Staple
Terrible service. Advertise curb side pick up. No one answers the phone when your waiting outside. Go in the store no sign to say where to go for pick. U want to support local but when u have service like this it is an embarrassment to this town.
THANK YOU JAMES @Cranbrook Canadian Tire!! He stayed late to change my tire so I could make it to Nelson tonight on a work trip, and all with a smile; sooo amazing! ???????????? I was back on the road in 20 min. ???? ???????? ❤️ Grateful beyond words!
Nice store
Friendly staff!
Great service
(Translated) Great location (Original) Très bien situé
Went to buy stock item and was told the has sold the last one. Askd for a rain check and was told I would need to prepay it. Prepay for a stock item ?? Rediculoius.
Spreading Covid 19. Most of the staff are not wearing masks. Why not make the summer students? It would help them understand that they are part of a bigger picture.
(Translated) The store is very crowded. (Original) Le magasin est très encombré.
Worst customer service I have ever received! When not satisfied with a product I do not need to be lectured about my attitude! When someone returns a product they are generally not there to be happy and full of smiles. A 45 year old does not need to be told how to speak in public. I will never return to your store. I would rather drive to yarmouth or greenwood or simply never buy anything from canadian tire again!!!!!!
Big store with everything you need.
Went in with a list of 5 things ad managed to find 2. Tried their app but stuff is often not where it says.
(Translated) I have good service at the garage! (Original) Jai un bon service au garage!
Very helpful staff. Clean store
Pretty much every Canadian tire I've ever been to is better.
Well stocked.
Good selection in Martensville. Very friendly staff. Very helpful.
(Translated) Employees don't care about customers and don't bother looking for products in inventory. The only time I had service was the manager who took over. (Original) Les employés se foutent des clients et ne prennent pas la peine de rechercher les produits en inventaire. La seule fois ou j'ai eu du service c'est le gérant qui a pris le relais.
good
Excellent service
Went for truck parts and the service was awesome.
Really good prices and kickbacks when you buy there, and you can use there money interest free!!
Price are pretty hight there.they charge the tv on sale there higher than the same tv in walmart
Didn't have in stock sale item I wanted
No
(Translated) Good service and good price for low-end tires (Original) Bon service et bon prix pour pneus bas de gamme
I’d like to give a huge thank you to Rene and Nick from Brockville. Thank you for looking into stock amounts as well as helping us load driveway sealant( super hot day!). I was very displeased as many other visits from a Sharon who was on cash and now maybe in the paint area. She is not customer friendly. She was very rude with out current visit when I asked for help with finding a cart for driveway sealer and when I asked she told me they would not bring me a cart .So glad we had nick come to the call and even offered to help load after buying the product- he was absolutely amazing! Very thankful for the two men who helped us out! Great job Nick for helping us load all the buckets in the heat- we thank you so much! I give the guys a 5 star... Sharon a 0.
(Translated) Stores that are part of chains such as Canadian Tire can usually only stand out because of their service. Everything else can be found in any Canadian Tire. In Chambly, it is their strength. I always had very good service when I went there, the clerks are always ready to help me. At the same time, if I don't ask for help, I won't get any, which is great. (Original) Les magasins faisant partie de chaînes telles que Canadian Tire ne peuvent en général se démarquer que par leur service. Tout le reste, vous le trouverez dans n'importe quel Canadian Tire. À Chambly, c'est leur force. J'ai toujours eu un très bon service quand j'y allais, les commis sont toujours prêts à m'aider. En même temps, si je ne demande pas d'aide, je n'en aurai pas, ce qui est parfait.
(Translated) I was a fan of the shops before knowing their car center ... execrable, service, quality, everything. (Original) J'étais fan des magasins avant de connaître leur centre auto... exécrable, le service, la qualité, tout.
I made a an overlock machine (surjetteuse). This store is in Dorval, Quebec Canada (Gallerie Des Sources) near TransCanada Hwy, Boulevard Des Sources and boulevard Brunswick.
Called all morning no answer drive 40 min to get there than trying to find someone in hunting and fishing was impossible. Finally get some help and they had no idea about products. Ammo cabinets wide open guess it's to help yourself cause the people in they department have no idea on anything in that section. Last time I'll go to this location which is a shame cause they have good section just not trained staff for customer service !
Excellent store love shopping there and the prices are awesome on most things.
Whenever you need help, seek out Beth in the paint department....she will always drop what she is doing to help you.....she never makes you feel like you are a bother..... unlike some at the checkout..... Koodos to you Beth on excellent customer service!
Same as all
Great Customer service
(Translated) Very good service (Original) Tres bon service
It's a Canadian Tire
Would like to give the staff at your store a big thumbs up especially the guy that was in the sporting goods very helpful in getting our ammunition for us but the biggest part was the friendly service hope you appreciate your staff you also have great store we were from out of town great first time experience we will be back we were there Monday morning koodos to the staff that was working
Great store! Very neat and tidy! Organized! And they have a wonderful clearance/As-Is section! The managers are super kind and very helpful!
Very helpful and knowledgeable
Really poor customer service and lack of flexibility especially given current situation. I called in this morning about purchasing a bike. I was told that it was unassembled and was still in a box. I could come to the store and buy it but I would not have a warranty. I was fine with this. I drove 40 minutes and waited 30 plus minutes in line. When I got to the counter I was then told this was not the case. The manager was adamant the policy was the policy and non negotiable. Canadian Tire would not sell any bikes unassembled. I was told I could come back at another time for the assembled product once I paid for the purchase. So basically if I wanted to buy the bike I would need to spend more than 4 hours doing so. No thanks! I will take my business elsewhere. When many companies are now trying to retain business through superior customer service. The Canadian Tire store experience is dismal.
Awsome service
Excellent
Great store awesome selection friendly staff
I needed to get new tires for my 1989 Toyota Corolla, so I called around and found that Canadian Tire had the best deal. The person who initially booked me in was very kind on the phone (which is the only reason I gave 2 stars - otherwise it would just be 1), but after they were installed I was told that my one year battery was pretty much dead. I had just replaced it at a Canadian Tire in Vancouver last year, so this an annoying shock. The guy at the Courtenay store said it would still be under warranty, but it would cost $50 to install a new one. Fortunately, he couldn't fit me in for a few hours, so I said I would check it again once I was back in the city (I should state that I had had no issues with starting the car, but at the rate he told me it was at I should have had to jump it every time I started it). Now, back at the Vancouver store, I wasted 2 hours of my Saturday taking it in to the CT auto service only to have them say my battery was running at 110% capacity. What on earth happened between the Courtenay store and the Vancouver store?! The Vancouver store printed out the test sheet showing me that the results of the battery and alternator were in excellent condition, yet, when I called the Courtenay store back to ask if they still had the print out to compare, he said he couldn't find it and "maybe the paper had run out of the machine". Seems fishy to me! On another note, the same overview sheet that said my battery failed their test said my lights were all in working condition. However, once I reached the Vancouver store my right reverse light was out. It was probably out in Courtenay, too, which leads to think they didn't check anything on the outside of my car at all. As I mentioned, I went in for tires and came out with a bigger, unnecessary hassle that fortunately didn't cost me any more $$.
(Translated) They are hiring and looking for urgent personal thank you Johanne and do not be discouraged you have a beautiful store this is my favorite (Original) Ils embauchent et cherche urgent personnelle merci Johanne et ne vous découragé pas vous avez un beau magasin c'est mon préféré
good deal on chest waders
Depending on who to talk to. Most times they don't know what you are talking about when you ask them a question about a product they carry
Located required item with courteous manner and patience from Neal. The best!
Excellent service and pricing. Got exactly what I needed for less than I expected.
Who doesnt like canadian tire
Nice to see help for the new girl on the till. Not just thrown there to figure it out. Mostly friendly
So very small. Friendly staff though :)
It's Canadian tire you can buy tools and stuff here. You should walk out with what you expected to walk out with.
I brought in my SUV to the Cdn Tire on Sources Boul. because ever since they installed new tires, one tire has been leaking air, which it NEVER did before. I am not saying they caused any damage, but ...... to make a long story short, I did not have an appointment, but they verified that my pressure sensor valve was leaking. After waiting from 10 am to approximately 2:30 pm, and after my complaining one time after several hours, they managed to complete the repair in approximately 10 minutes by changing the TPMS valve. I certainly hope that their customer service improves because if they treat returning customers like this, their client relations definitely need a lot of improvement. I called a customer service number and spoke to a very pleasant young lady, who said that my complaint was justified. Hopefully this complaint makes its way to the store manager and auto service manager.
Quick oil change and had them look at another issue. Not charged for the other issue so huge shout out to the friendly staff
lots of selection...hardly any lineup....staff friendly and will go out of their way to assist you.
I especially love the soil selection in the garden centre
Many things useful in your life.
Nice, everything you need for gardening.
Last time I was there I had to wait in line to pay my articles I bought. For an endless time I had to wait patiently that the cashier finished her private conversations.Àfter complaining a second cashier was suddenly available and served me and other angry customers.
Amazing plant selection! Especially considering it's the winter season!
Well stock gold customer service
Great place to get your tires
Huge store has everything Employees very helpful and friendly
Always attentive and knowlegable staff.
Very well run .helpful people
We have been going to auto service garage for almost 5 years now. Awesome customer service and reasonable price.
A bit chaotic but good customer service
Friendly helpful staff
Ok place
Had what I needed
I love Canadian Tire. They have the best garden center, plus they allow on leash dogs in the store. Any store that allows dogs inside get a star just for that.
I love this Canadian Tire Store. It's always clean. The staff are friendly and helpful. The store is well organized and stocked. Store is following Covid protocol for the safety of staff and customers. Store has washrooms.
Mount Pearl store is awesome
Carries a little of everything not just a tire store appliances housewares sporting goods and more
Very helpful. The
(Translated) Small and old ... The store is moving soon to new and larger spaces on Barkoff in the fall of 2018. (Original) Petit et vieux... Le magasin déménage sous peu dans de nouveaux espaces plus grand sur Barkoff à l'automne 2018.
Known quantity. You know what to expect
It new ,so far great ,service too
Very large location with huge inventory
I love the Canadian Tire in Wallaceburg. Their shelves are well stocked and the employees are great assisting me, as I have a mobility problem. They don't have a riding cart but staff often do some of the running for me. They also ensure that they take my purchases to the car and load them for me. I love the store, but it's the employees who really have me going to Wallaceburg for the products.
Only Canadian tire in town but wouldn't have it any other way.
(Translated) very accessible and close to everything (Original) très accessible et près de tout
Has everything
Good day got what I needed
Very helpful knowledgeable staff. I trust the automotive dept. will only do the work required and will return again and again for my vehicles.
New store has a decent parking and roomy enough for convenient shopping. Regular discounts are making this store a good place to visit.
Staff wasn't very helpful, the store wasn't laid out very well. Would rather go CNDTire at Hillside
GREAT I SPENT $1400, ???????? BUT I NEEDED IT !!!!!
Clean store, younger staff with limited knowledge but approachable when needed. Good size and lots parking.
Was busy but fast services
Always find what I'm looking for
(Translated) Very good service (Original) Tres bon service
My favorite store.
Love coming for all the fun nik naks, Christmas decorations are beautiful
Staff are very friendly and professional even dealing with belligerent rude people they maintain a positive professional attitude.
Best staff ever..very helpful
Found every thing easy to layout other than cashieŕ layout
(Translated) Very well (Original) Très bien
(Translated) Be careful when buying items that the box has been opened often broken twice when it arrives to me (Original) Faite attention lorsque vous acheté des articles que la boîte à été ouverte souvent rapporter brisée deux fois que sa m'arrive
Other than the parts section, not too bad. For the third time I was given the wrong part with bad customer service. Idk whats up with that section of the store but it needs serious fixing
Great selection and friendly staff. I love that I can bring my dog with me!
Typical can tire . Not enough staff on the floor . The lady that was on the floor was very helpful and knowledgeable. The cashier was friendly
(Translated) Super, has been able to respond effectively to an emergency customer service situation. The guy from the mechanical workshop gave us a very good service. (Original) Super, a su réagir efficacement à une situation de service à la clientèle d urgence. Le gars de l atelier mécanique Nous a offert un très bon service.
Lacks inventory
Good store usually has what your looking for but hard to find help.long check out line's.
Shop there all the time
Nice service and very helpful
Staff very helpful and friendly. ????
Auto service is rude, scammy and plain out horrible.
Great service , probably the first time a customer service representative actually came out from behind the counter to ask if I needed assistance.
Got a great deal on a Petennial. ???? Always stop at the Brockville store when we are in the area... So well organized, clean and fun to explore. Great store that has great selections and deals! ❤????????
(Translated) Pickup outside not strong 45 min of waiting ring 3 times answer the 3rd time my order arrived my order not ready to answer me it will not be long go look for product the person who answers me very nice and polite but the trouble was the 45 min of waiting not good at all (Original) Ramassage extérieur pas fort 45 min d attente sonnez 3 fois reponse la 3 ième fois arrivé ma commande pas pret me répond sa sera pas long vas chercher produit la personne qui ma répond très gentil et poli mais le mal était la 45 min d attente pas bien dutout
Great service, nice staff.
Quick service
Cashier was a notch and had no common sense what so ever, she was operator 4946
Great store
Usually always have what I need pretty good customer service
Good retail store!
(Translated) The supposed mechanics did not tighten the clamp on my radiator hose .... luckily they put the best on my tank imagined the worst !!!!!! bravo champions !!!! (Original) Les supposés mécaniciens n'ont pas resserrés le collet de serrage de ma hose de radiateur....une chance qu'ils ont mit le meilleur sur mon char imaginé le pire !!!!!! bravo les champions !!!!
Great service in the home garden department and great prices on trees and dirt
Great huge store!but in response to the person who is not happy with wait times etc...Just like any other big store these days the staffing is controlled by head office and they just keep chopping hours . The current staff have to run around like chickens with their heads cut off to get their work done often doing the work of 2.5 people. Don't blame the staff, PLEASE! it is out of their control. They are doing the best they can. I do not work for CT but I do work for another large company that operates the same way. We get get crapped on by the public also. It isn't the "little people" in the store who are at fault it is the greedy money chasers at the top.
(Translated) courteous service (Original) service courtois
Small store. Does not carry sone of the flyer items.
(Translated) Good (Original) Bien
Love the service.
I was very surprised, we got right into customer service which was very shocking for the store
(Translated) Super we always find great specials. I love it. (Original) Super on trouve toujours de supers spéciaux. Moi je l adore.
Gets better with every visit. The management and staff are always respectful and helpful. Keep up the great service!
Small store..okay service
Please do not order from here, literally choose any other Canadian Tire, very disrespectful staff. Not worth it.
Always has what you need, night not be the best product but has what you need in a pinch
Excellent store great service
Don't shop their
Have everything I need plus staff is always very helpful
Very helpful service
(Translated) Normand in the auto and parts service is super nice and does a great job! Thank you very much to him for having helped us with pleasure despite the crazy time we have at the moment and the unpleasant people he was able to correct his colleague's mistake perfectly! Thanks to him!! (Original) Normand au service auto et pieces est super gentil et fais un excellent travail! Merci beaucoup a lui de nous avoir aidé avec plaisir malgré le temps de fou que nous avons en ce moment et les gens désagréables il a su réparer l'erreure de son collègue parfaitement! Merci a lui!!
Awesome product and service
Great staff, amazing service!
They have a good selection. They even have yard and garden supplies in at this time.
(Translated) I showed up on a Sunday recently for a puncture on my 2018 SUV. Although the puncture was in the middle of the tire and did not affect the side of the tire, the technician indicated that it was a problem. a puncture risky for my safety and that it is therefore necessary to change the two tires 19 inches front because it is an SUV with AWD (+ or - $ 600). Considering that the technician does not seem certain of his shot that it gives the impression of being analyzing a rocket to go into space, I decided to put my spare tire and wait for see my usual mechanic the next day at the opening. Surprised, I go to my garage Midas on Monday morning and he corrects everything in 25 minutes by telling me that my tires are in perfect condition and that there is no damage to the structure of this tire .... ..... a simple bad luck this puncture. We moved on the east coast dragging our trailer last week and no problem with the SUV tires. Based on these observations for simple tires, I do not even want to imagine presenting myself in this garage with a significant mechanical problem. In short, it was the first and last time at the Canadian Tire garage in Chambly. (Original) Je me suis présenté un dimanche récemment pour une crevaison sur mon SUV 2018. Bien que la crevaison se trouvait au beau milieu du pneu et qu'elle n'affectait pas le flan du pneu, le technicien indique qu'il s'agit d'une crevaison risqué pour ma sécurité et qu'il faut par conséquent changer les deux pneus 19 pouces avant car il s'agit d'un SUV ayant une traction intégrale (+ ou - 600 $). Considérant que le technicien ne me semble pas certain de son coupet qu'il donne l'impression d'être en train d'analyser une fusée pour se rendre dans l'espace, je décide de mettre mon pneu de secours et d'attendre de voir mon mécano habituel le lendemain à l'ouverture. Surprise, je me présente chez mon garagiste Midas le lundi matin et il corrige le tout en 25 minutes en me précisant que mes pneus sont en parfaite condition et qu'il n'y a aucun dommage à la structure de ce pneu.........une simple malchance cette crevaison. On s'est déplacé sur la côte est américaine en traînant notre roulotte la semaine dernière et aucun problème avec les pneus du SUV. À partir de ces constats pour de simples pneus, je ne veux même pas imaginer me présenter dans ce garage avec un problème mécanique important. Bref, c'était la première et ma dernière fois au garage de Canadian Tire de Chambly.
Incredible staff and managers always. - Coming from Vancouver!
(Translated) Good service (Original) Bon service
Staff is very good here. Very helpful and friendly. Re. Auto department. Very surprised to find that they do not install the car starters they sell in their store. They also don't change the battery in key fobs.
Always great deals but three times I've had rain checks that I have had to keep calling about they never call when in. I still have 2 outstanding rain checks and now being told that one will not be offered at the original sale price. I am now getting frustrated with this location and have always had great experience with other locations. I have removed another star and will probably make an extra drive to better stores with a customer service that actually cares
Other than charging outrageous prices...the staff are fantastic!!
great ataff
(Translated) Great (Original) Ģreat
Great staff - even went out of their way to help me place new product on vehicle - bought locked gas cap and couldn't make it work as unfamiliar with product - went inside Jay came outside and showed me how to work product - parts department - cashiers also excellent ! Love this store !
Excellent
Lynn at the automotive service desk is awesome. Efficient and professional! CT is lucky to have her as an employee.
Friendly knowledgeable service plus they had everything I was looking for. Love this store!
All the stuff you need
First time going there. Was going for oil change + shopping. I was offered a sms 40$ discount on synthetic oil and was able to pay everything at the auto cashier. I had no appointment; it took about 50 min in and out
No stock on 4" drop trailer hitch.
Outside the wait time, they do good work
Smaller Canadian tire but packed with product so no lose. Ample parking
They can't find anything . That they are advertising .
Meh
Admirals Store did not have soil and Langford Store had very long lines ups at 1 in the afternoon.
Get your freight on the shelves,several isles were blocked and not accessible
Organized.
best place to shop
Terrible customer service. Would not advise going there.
It's More Than Just Tires
The checkout line sucks
Staff not nice especially the one at the customer service
No one came to serve me so I left. Wanted paint
Very professional and quick service with a smile
(Translated) Good but new so the stock is placed bizard (Original) Bien mais nouveau bonc le stock est placée bizard
Very hard to get floor staff to come help find something
My wife and I have a rain check for a treadmill and we been waiting for it for four months .no word yet. Very unsatisfied.
Do not waste your time with this place, because they won't hesitate to waste your time. They are so over priced and customer service is basically none existant
Very friendly and helpful Prompt and efficient.
Great environment, the employees are cordially and I have a great experience.
Went to buy drawer pulls. They do have a decent variety of styles but all the same sizes so was not able to find exactly what I was looking for.
Great curb side service. Glad we can go in the store again. Usually has what I need/ want
Went there for an oil change, they told me there's an hour waiting, said it was ok because i had shopping to do, 1h30 of waiting, they finally enter my suv inside the shop, but the car have been standing there for another hour and nobody working on it, will never come back here if they speed can't up how they work!
Don't like being hearded like cattle forcing you to exit in one area only. If I'm not mistaken, it's also ileagal to keep a commercial exit door locked as this store does over by there automotive entrance/exit door. I prefer to shop in stores that are more accessible, like the beautiful Canadian Tire store in Kemptville. Yes I realize the game is to keep you in the store longer so you're more likely to buy more and also all the impulse items available to you while you wait in line, because of course there's always a shortage of cashiers. Gotta luv that outdated marketing.
I have had a few experiences taking my Uplander to the auto shop at Canadian Tire. I've been very impressed each time at the professional and pleasant service. The most recent times were "emergency" situations, and they fit me in without difficulty. Working a few kilometers away, I appreciated the use of their shuttle service so I that I did not have to catch the bus and get to work on time. I will continue to take my vehicle there.
(Translated) I really did not appreciate my customer service experience over the phone (sports department). I called for snowshoe information for a project with the CIUSSS. The clerk who answered me did not take the time to: 1- take the time to check the 3 sizes requested under the pretext of being in the "rush". 2- She was really dry in the answer. 3- She even said arrogantly (why you have not been on the internet !! ??) (Original) Je n'ai vraiment pas apprécié mon expérience au service à la clientèle par téléphone ( département des sports ) . J'ai appelé pour des renseignements sur les raquettes à neige pour un projet avec le CIUSSS. La commis qui m'a répondus n'a pas pris le temps de : 1- prendre le temps de vérifier les 3 grandeurs demandés sous prétexte d'être dans le 《rush》. 2- Elle était vraiment sec dans les réponse. 3- Elle a même dit de façon arrogante ( pourquoi vous n'avez pas été sur internet !!?? )
My friend went to Canadian tire to fixed his bike and they said it will take 1-2 weeks to fix it he requested it but the staff was so rude. My friend said they were treating him very disrespectful way. My friend has to go to work by bike because he is on his L and waiting for road test in December. I never commented on any bad service but next day my friend went to work without having bike fixed because they denied to fix soon. Therefore, he had to face a problem of small accident. It could be bigger accident.
(Translated) Good store (Original) Bon magasin
Stores are always clean. Love their deals. Staff always helpful.
Good
Friendly service and knowledgeable staff. Automotive is great!
Quick and friendly service going through the check out line is always a pleasure. It definitely makes the whole experience a better one. ????
(Translated) I find that things are expensive since he's moved (Original) Je trouve que les chose son cher depluis qu il déménage
Have shopped here lots of times. Staff are friendly and helpful.
(Translated) Great location and lots of good value goods (Original) Très bien situé et beaucoup de marchandises à bon prix
Staff were very polite and knew exactly what I was looking for.
Drove an hour to get here when the doors open and dealt with a staff member in Customer Service named Cara. Not sure why she’s in that job. Shaking her head at customers who asked questions and abrupt to all she encountered. She’s a good reminder why I dislike spending $$ here.
Not much on thier customer service
Good service
(Translated) Ok (Original) Bof
A manager shut off a call button Said he would send someone over & didnt bother.
(Translated) Lack of service. We ask for a call back. Yes he calls back but does not leave a message on the voicemail. Too hard? (Original) Manque de service. On demande un retour d'appel. Oui il rappelle mais ne laisse pas de message sur la boite vocale. Trop difficile?
(Translated) Like everyone else but big (Original) Comme tous les autres mais grand
friendly staff but should have a plumming person there it's kinda one you need to have knowlge
You threw customer service out the window with your new front end arrangement.you are not fooling anyone all you are doing is eliminating cashiers so you don't have to pay the new minimum wage. I will shop TSC and Home Depot. Canadian Tire has stooped to a new low in customer service
(Translated) Hello I live behind the store in Cape Town and would it be possible to have the ground clean behind your store is a little unclean and a lot of pigs in the small wood. Thank you to pay attention to my request. (Original) Bonjour je demeure derrière le magasin au Cap et serait-il possible de faire nettoyer le terrain derrière votre magasin c'est un peu mal propre et beaucoup de cochoneries dans le petit bois. Merci de porter attention à ma demande.
I went in to the Garage for a break inspection. I was told my rear breaks were shot and I needed new break pads and roters asap. Then I was told that the front break pads have a little substance left but should be changed soon as well. I took my car to Midas for a second opinion and was informed that my roters are FINE and I do not need my rear break pads changed until summer 2019. My front breaks do not need to be changed for at least another year. Canadian Tire tried to charge me approximately 1400 dollars for servicing and made it sound urgent in an attempt to get me to agree to the services. Absolutely ridiculous and I will not be bringing my vehicle here for servicing again.
Good
got what I needed bar 1 oil 1 item for my ATV the binoculars on sale at the sport area couldn't get anyone to help so I checked out.
Found everything I needed
All tills were open.
Love staff, quick to help with any issues you got or need help with. Great customer service ????
Black Friday and you could probably count the staff in the store on one hand????
Good selection of bug spray
Great place to shop
Has what i wanted and more
As you will expect from a Canadian Tire
Customer service representative was obnoxt
(Translated) We only have to ask what we are looking for and they know where to find it. (Original) On a qu' a demander ce que l' on cherche et ils savent ou le trouver .
Great sales great staff and we got a free plant :)
Knowledgeable staff
(Translated) Find everything, space to walk around (Original) Trouve de tout, espace pour se promener
They messed up cutting keys. Could not help fix the situation. Not impressed.. go to home depot or anywhere else. Save yourself the headach
Amazing clean store friendly staff could not be more helpful
I like. Always someone around to help.
Got there early to return on boxing day, store was empty, nobody in the lineup at customer service and I was still turned away to walk my items back to my car. Who wants to guess if I'm going to do any boxing day shopping at this store that just shafted me. Went from going to spend all my christmas money at this can tire to second guessing ever shopping at any Canadian tire again! Shame
Love this Canadian Tire, come in here all the time, always find some really good deals, especially for Dremel/Rotary tool parts especially, and the occasion bags of Frank's brand of chips lol
Couldn't find what I was looking for even though the website said it was in stock. Staff not very helpful. Left and ordered my item from Amazon.
(Translated) Not employed enough when you find one they can't help adequately (Original) Pas assez employée quand tu EN trouve un ils ne peut pas d'aider adéquatement
I am reviewing the Martensville, SK branch specifically. I visited there while in a rush on Wednesday over my lunch hour work break. I found out that morning that my son had flag football practice, and his face had morphed enough over the winter that this mouth-guard no longer fit. There is a new kiosk at the entrance staffed by a helpful person who was able to (literally) point me in the direction of children's mouth-guards without my even needing to stop walking. It was great. I was in and out of there in probably 7 minutes, which included some not so subtle flirting with the 65+ year old cashier lady.
Busy
(Translated) Very good service friendly employees (Original) Très bon service employés affables
(Translated) Disoragised (Original) Disoragised
Called the store to ask if I could have their product delivered to their store for pick up. Was transfered 4 times till I was given a cold response from their sporting good manager. 'no, that's why they call it online shopping.' very poorly done customer service.
Very large store with lots of items and choices.
Small store so not a huge selection. Always friendly staff.
I bought the Bell Howell Monster Trapper in the early spring. I just took it out of the box and plugged it in and nothing? It doesn’t work and I no longer have my receipt. What a waste of money!!!
I purchased a socket set online for curb side pickup at this store. I placed the order on Monday evening and had the pickup notice in my email on Tuesday morning. Drove there, found the curb side pickup location clearly marked and with a large sign clearly explaining to call the listed number and extension to have an employee come out. This all went smoothly and quickly. Employees were incredibly prompt, pleasant, and helpful. I would drive out of my way to deal with this store again.
New owner doesn't want older people there, but they are free to hire whoever they want
very disappointing to get home with a new Fiskar reel mower after taking 4 ferries to pick it up, only to find it used and reboxed. Not a great response from Can tire.
Ordered Online & Paid for it with a Visa Card as per their Lockdown Pandemic Protocol. I picked it up the next day but with so much hassle it was not worth the headache. I was extremely disappointed in their Customer Service.
Great service friendly and helpful staff
Good pricesfor what I wanted and good service center
Very good!!
(Translated) Many choices and good service (Original) Beaucoup de choix et bon service
Great place and great service
Nace place for sports suplce
Lots of products that are affordable
(Translated) Outstanding service (Original) Service remarquable
Couldn't find help. A few of us were wondering around looking for an employee
Knowlegible friendly staff, we'll trained on in store Inventory and location of items. Clean store. Staff very helpful.
Found articles we wanted
Everything your looking for
The lady that helped me was wonderful. But the cashier that ran us through had a sour attitude.
Really expensive place to shop. When you pay attention to certain items you'd like and when the thing goes on sale you get to see just how much extra they really charge, cause even on sale they make a decent amount. Also a stand up cabinet fell on my 4 tear old not too long ago. Safety obviously not a priority, as its still not secured.
(Translated) Good service (Original) Bon service
Great, they even have tires
My one stop shop love it
Like the store but everytime I go to buy shotgun shells it's a 20 minute or more wait at the ammunition cabinet. There is nobody in the department and once you ask another employee if someone has a key they walk away come back 5 or ten minutes later and the same employee opens the cabinet. I've asked the store manager if anyone works in the sporting goods department and recieved attitude as a response. Time to go to a different store for ammo.
Friendly, curtious staff
Good service
Clean, well organize store that usually have most items in stock, compared to smaller ones around Victoria.
Worst customer service.Wanted to buy 2 snow tires and take them myself they refused saying the law ,then its transport Canada rules Then it was corporate policy when I asked to see it should a binder saying only if they put them on and make sure your other tires are winter . When I phoned corporate they said there was no such policy. Corporate called the store where he told them it’s store policy to only sell 4 tires Bottom line they want to sell unnecessary things and the guise of safety Do yourself a favour go somewhere else
So big. Hard to find stuff
No
Janet in the garden center couldn't have been nicer or more helpful. Well done Canadian Tire you're hiring people that actually understand customer service.
(Translated) Very well (Original) Très bien
Went for a fishing hook, left with camping chairs and a thermacell
Twice in a row when having the vehicle serviced, and they call to tell you how much the repairs will be, parts and labour, and then on the bill there's a surprise 'diagnosis fee' on the bill. The last god damn time I'm having my vehicle serviced there.
I wish there were more small store like this. I like it.
Raincheck is worth nothing they don't call when the item is in they don't tell you they're only good for 30 days plus when I went to get the item the first time it said there were two online before I went, got the raincheck and checked online and went a few times still two online none at store. They have items but won't let you have it after the 30 days at regular price. Zero stars
(Translated) Great, there are always special things. I love it. (Original) Super, on trouve toujours des choses spéciaux. Moi je l adore.
Droped a tire off to be repaired at 9am. to pickup at 11am. When I got there at 11am it was not even touched! Besides they wanted $20 . to just put it back on the car. On top of the $38 to fix it.. so I took it to Choice Tire got it done for $28. put back on. So i will never go back there again.. There service dept.. needs a major over haul.. Starting with the service manager..
Got 2 different sets of keys cut and not one of them work. Usually a good experience, but not for keys anyway.
Great to have this store in Estevan, lots of stuff with good quality and appropriately priced.
Shout out to Donna, who helped me in the paint dept. Great service and very helpful! Thank you.
Totally disappointed
Two staff on the floor extremely long waits for assistance.
Terrible experience. I literally am in the store twice a day every day spending hundreds daily on fixing up my house and today I was denied a 3 dollar return (I had the receipt) because 1 plastic wrapper inside a box of 10 outlet covers was torn. I am nice to every staff and try to put a smile on their face every time I go in. THAT is how you lose a customer to the competition. Never again
(Translated) Never leave your car for repair !! I bought my tires there and left my 15 inch rims to have them installed on them. The advisor calls me back later to tell me that his mechanic (who is a "great" mechanic he says) says my rims are 16 inches. I return to the spot with my tape measure to measure my rims in front of them. They are 16 inches outside, which is normal since the measurement is taken on the inside of the rim. The "big" mechanic keeps telling me it doesn't work. I even had to try to explain to the mechanic that if the rims and the tires were the same size, they wouldn't fit on them !! It makes sense ... Until they go find a new 16 inch rims to compare and realize that mine are indeed 15 inches ... we are talking about basic skills here. Don't entrust your car to such incompetent people. (Original) Ne laissez jamais votre auto pour réparation!! J'ai acheté mes pneus là et laissé mes rims 15 pouces pour les faire installer dessus. L'aviseur me rappelle plus tard pour me dire que son mécanicien(qui est un "grand" mécanicien dit-il) dit que mes rims sont des 16 pouces. Je retourne sur place avec mon ruban à mesurer pour mesurer mes rims devant eux. Ils font 16 pouces extérieurs, ce qui est normal puisque la mesure se prend à l'intérieur du rebord. Le "grand" mécanicien continue de me dire que ça ne fait pas. Jai même dû tenter d'expliquer au mécanicien que si les rims et les pneus avaient la même grandeur, ils ne tiendraient pas dessus!! Cest logique...Jusqu'à temps qu'ils aillent chercher un rims 16 pouces neuf pour comparer et se rendre compte que effectivement les miens sont des 15 pouces... on parle ici de compétences de base. Ne confiez pas votre auto à des gens aussi incompétent.
Great service!
This store was tidy and organized. They had a great selection of new inventory and friendly and helpful staff that made my experience enjoyable.
(Translated) Good service (Original) Bon service
(Translated) It was OK (Original) War ganz ok
(Translated) I never thought that winter boots are guaranteed loll (Original) J aurai jamais penser que des botte hiver c est garantie loll
Better then leamiongtion.
They didn't have what I wanted so had to spend more money to get what I needed
Always good
Very helpful and knowledgable staff
All you need
ok experience.. can get lost at times
Staff are great.
Great store, very pet friendly and customer service is excellent. Thanks Peter for your help and maya loves the treats.
Helpful staff.
Good deal on led bulbs
Great sales
(Translated) A bit slow to get served but when we are served, the customer experience is great! (Original) Un peu long à se faire servire mais quand nous sommes servis, l'expérience client est super!
Always lots to look at for your home. Got a good deal on Timothy's K- cup pods.
Huge store lots of help
Dave and Grady in service centre great people
Loved how not everything is behind glass or cages like in Nanaimo. There were a lot of great sales happening when I passed through. Huge store with a ton of inventory, probably my most faorite CT store I've been to
Great service.
(Translated) The new is still as small as the old (Original) Le nouveau est toujours aussi petit que l ancien
Great selection on seasonal items ~ great sale prices on everyday items Convenient hours ~ plus they allow my wee Corgi "Foxy" in the store for my quick single item shopping trips ~ or at least keep her safe behind their counter ~ such friendly service
(Translated) Very good service (Original) Très bon service
Great service.
Great location, very clean, great stock, prices and staff
Fast curb side service
Good service vehicle ready when they said
Lucas helped me out in a great way to make sure me and my family was safe in pretty desperate time. His service was fantastic and Im glad he was there to help out!
Excellent place to shop, helpful and friendly staff!!!????
Okay for now
Julie, who is behind the customer service desk, is one of the rudest people that we have had the misfortune of encountering. She should really not be in a position where the public are exposed to her ugly personality.
not good service at all
Xx
Good customer service
I find everything I need
Good service, easy to navigate
Always great deals here staff know there products
I spend so many hours in this place, their selection is amazing. Their help is great yet they dont follow u around. The cashiers are friendly as well
Never have a thing thats in the flyer.and if u want something its always we can order it.
Unfriendly, takes your bag like your a kid, And points where products are: Bad c. s.
Employees are all awesome. I worked there part time for a bit and had a great time. They’re dog friendly too so even if it’s not a service dog.
I'm absolutely in awe of this wonderful store. Not only did we get what we were looking for but ended up purchasing a few other things that we didn't realize we needed! Very friendly and helpful staff. Wish we had one of these in the states!
Thanks to the staff member who quickly helped me find a plunger. Sept 3 2021 - Still recieving great customer service. Went for paint today and the staff member Lori Ann searched the back room for the exact paint I needed when it couldn't be located. She was friendly and knew her stuff. Got what I needed in and out quickly! Keep up the great work!
Just a great Canadian tire
Same as the last time how many times do I have to do this
(Translated) Excellent choice and good price (Original) Excellent choix et bon prix
I had a minor hardware problem with my motorcycle while parked near the store. Luigi, one of the mechanics, came out to assist me and asked for nothing in return. One of the best examples of true customer service I've seen in a long time. Thank you.
easy 2 fine things nolagble staff members great wshroom ????????????
Always has what I’m looking for and in stock too❤️
Lots of items little pricey
(Translated) Best price for automotive tools and accessories! (Original) Meilleur prix pour les outils et accessoires automobiles !
Great prices and good selection makes this a place I like to shop at a lot.
Friendly spot
(Translated) Very good service ... well advised (Original) Très bon service ... bien conseillé
A huge thank you to the amazing team at the Canadian tire automotive in Courtenay. I came in for a car inspection as I was not sure what my car needed. I own a car, know how to drive it, fill it with gas and check my oil but beyond that I'm completely "car-illiterate". I find it very difficult to trust any mechanics as I had several unpleasant experiences in the past at different locations. I have been to this location twice now and both times was pleasantly surprised. Today especially I was blown away by their incredible customer service. Peter and Miguel went out of their way to help me, explaining everything I wanted to know, helping with and fixing everything I needed.....they went above and beyond. I left grateful for their kindness, understanding and help. From now on this will be the only place I'll be bringing my car to. I highly recommend this Courtney location.
The people that work here are soooooo nice!
Decent
I can find everything I want. Friendly ans helpful staff
Always stop .if you can't find what your looking for canadian Tire will have it
(Translated) Excellent (Original) Excelente
Bought a fireplace/entertainment center all in one setup today, was supposed to pick up at 1PM an hour before we are suppose to pick it up I received a voice mail saying that "we may not like the item" we call back to be told that the lady that called us IMMEDIATELY went on break after putting a call out telling us to call her back so we call back to be told to call AGAIN in 30 mins which then would put us at 1PM (our original pickup time) to see if you guys even have the item that you were suppose to put on lay away hours before this incident. this is a HORRIBLE experience and I will never be buying anything from your company ever again. Hopefully not all your locations are unorganized as this, not to mention any employee walking down your isles has zero knowledge on your store.. zero help from any staff finding an item that was clearly on your online store. Terrible Customer Service Terrible Organization Terrible Experience.
Car broke down . Garage very good but didn't get job done like they said have to go back tomorrow to get it
Huge store Great lay out And very friendly staff
Love shopping there They always have what I need
Very helpful staff and a great selection.
Had everything I needed. Staff could've been more knowledgeable though.
(Translated) I called 3 times to talk to the car department and I waited 3 times 25 minutes on the phone without answer .... Lamantable (Original) J'ai appeler 3 fois pour parler au département automobile et j'ai attendu 3 fois 25 minutes au téléphone sans réponse.... Lamantable
Good social distancing measures in place, nice wide aisles, scored a Christmas tree and synthetic motor oil 1/2 off regular price, some assembly required.
Typical medium sized can tire store
Had what I was looking for
Great deals
The staff at this CT are friendly and knowledgeable The store is smaller than city stores but the seem to fit everything into it Gòod hours and a gas station across the road
(Translated) A big thank you to the manager who installed my winter tires on Sunday at 3 p.m., yes, yes, 3 p.m. on a Sunday without an appointment in the big rush and with a smile. I was able to go to my interview in the north safely. Great service. (Original) Un gros merci au directeur qui m'a installé mes pneus d'hiver dimanche à 15h, oui, oui, 15h un dimanche sans rendez-vous dans le gros rush et avec le sourire. Jai pu aller à mon entrevue dans le nord en toute sécurité. Super service.
Came to get something in flyer on sale. But it wasn't there. The sale ends on the 27th and they said that they wouldn't have any til the 28th. What kind of sale is that. I'm not impressed.
They always run out of engine oil that's in their flyer.
It seems I didn't get pics, but it's a smaller Canadian Tire, but still has most of what you need. I went in for a cooler bag, as they were on sale for a great price.
Awesome service from Simon the service advisor and his team! Thank you for solving what could have been an expensive solution and finding a much more reasonable option!! Thanks again!
It had what I needed
THIS Canadian Tire has has automotive on the front left corner, fishing rods on the far right and paint at the rear
Everyone was pleasant. Great service.Safety in place. Thanks again.
Had what i was look for
(Translated) Excellent service by a lady in the automotive department (Original) Excellent service par une demoiselle dans le département automobile
Need more space to display
Great place for pretty much everything
Worked us in on short notice. Excellent service dept. All staff very friendly and professional.
Good
Great mech finally at this store
Staff magically disappear when a customer enters.
(Translated) The lady at the hardware store told me sorry I couldn't help you, I don't know much about plumbing. The girl at the cash desk asked me if I had found what I was looking for, I replied that no, since the lady from the hardware store could not help me for lack of knowledge. The cashier did nothing more ... A chance that she took the time to check that I had found my happiness. 3 stores away ... Canac .. 5 minutes and I had my piece. In short, Canac if you want expertise, in addition it is a young person who served me. (Original) La dame de la quincaillerie m'a dit désolée de pas pouvoir t'aider je connais pas grand chose en plomberie. La fille a caisse m'a demandé si j'avais trouvé ce que je cherchais, je lui ait répondu que non vu que la dame de la quincaillerie ne pouvait pas m'aider par manque de connaissance. La caissière n'a rien fait de plus... Une chance qu'elle a pris le temps de vérifier que j'avais bien trouver mon bonheur. 3 magasins plus loin... Canac.. 5 minutes et j'avais mon morceau. Bref Canac si vous voulez de l'expertise, en plus c'est un jeune qui m'a servi.
(Translated) Very good service !! (Original) Très bon service !!
Good, very helpful
Seems to be a little short on help some times,other than that things were excellent.
Why is it I dread going to Canadian Tire? Because I know it's going to be a frustrating experience, sure enough I was not disappointed today when I went to buy a shed. Although there were a lot of staff wandering around in their red shirts, none of them making eye contact in case you ask them something. They had 1 cashier with a line up of 8 people. Our shed came out way before we finally got to pay for it.......if there was another store with the same sale and availability I would have gone there, but no luck for me. Always enjoy watching staff wander around until you need help then you have to hunt them down to be redirected to someone else cause they don't know anything about what you're asking. Always an experience that I don't enjoy.
Clean ,very well organized and great sevice
Small town store but has everything you need. Staff helpful
Worse service I ever had. Called and had to wait for hours to talk to someone. No one knows nothing at all and they say they got something in stock and when you get thereafter driving for and hour they don't. Im done with Canadian tire....
Had just what I needed for my camping trip repairs. Friendly cash staff.
I had a good experience. The young adults that were working the customer service were very helpful. The women that looked like she was in charge of customer service was very rude. I don't care what kind of day your having I don't like to see anyone being treated badly. I would usually walk out but I had an online order already paid for. If she would have been serving me I definitely would have said something. It's a difficult time for everyone right now. Being rude is not going to help anyone. Maybe work in the back room for a while till you can pull yourself together.
Was in there this am.Staff was very helpful. Also no problem getting some one to help to load my purchases in my car.I don't go there to often but visit when I need certain things.overall a good experience.
Service was quick even in lineup.
Great service and deals!
Got what I needed at the last minute.
Service mediocre.....
Fantastic store
Worst place to ask for price maych
When I ordered online and asked to be texted, it means I want to receive a text! It does NOT mean send an email and be ignorant because I didn't check emails while out.
Tiny and cramped, but it'll do in a pinch.
(Translated) Good (Original) Bien
(Translated) Lack of staff but still good service (Original) Manque de personnel mais quand même un bon service
Good service
I recently bought a second hand Subaru and brought it to Canadian Tire for inspection and service. Whatever it is you need the man to see is Bill Clarke. Bill was professional, efficient and most of all personable when helping me. He took time to explain what service diagnosis was for the car and brought me to the floor to review. Also, he gave, what seemed to me, honest advice about when certain maintenance did / did not need to be done. Bill Clarke is the man, see him for help with auto related items. Thanks for your help!
I have shopped there for years always good prices and very good quality.
View Royal store best in Victoria
How Melissa is employed here is beyond me. She presented a very distasteful attitude from the beginning of our interaction and was very unprofessional. When I spoke to her manager about it, her manager acted like this was normal of Melissa to do. This absolutely shocked me. I used to love this store because they were always equipped with such great staff.. What is going on now..
Never have what I am looking for
They were awesome! Really helped me out
Wonderful, staff very helpful
Had difficult time price matching. Asked manager why I could not use the price on my phone. He said it may be an internet price even though it was the same flyer as the printed one. Then he tried to put another barrier to doing price matching saying they had to have item on stock. I had explained that they had 2 in stock but could not find them(Walmart). Finally got through check out. Other staff was very sympathetic through ordeal.
Great service
(Translated) Hello the beautiful discounts! Surely due to the move (Original) Allô les beau rabais! Sûrement dû au déménagement
Poor service
Never wanna call the store ever!The costumer service is completely unprofessional. Trying to call to check out if two of their tool carts are in stock or not. Called the number on Google map. A woman pick it up and super impatient to ask me what's the product and said I'm transfer You to auto parts line. Waiting for 10mins and finally someone pick up the call and CANNOT UNDERSTAND What I'm saying. Get another guy pick the phone and finally figure out what I need and saying I'm transferring your call to auto parts department. ohh for God sakes why not doing it on the first time????Let me waste time trying to explain what I want to whoever one of their staff bearly speak and understand English. In a word their call service is SUPER unprofessional and without management. Worst experience ever.
Well for the first time in a very long time C.T. didn't have what I was looking for. Normally they are great.
(Translated) Very good service (Original) Très bon service
(Translated) Bad service, some clerks are stupid and impatient, and beware the interac does not work well ????? (Original) Mauvais service, certain commis sont bètes et impatient, et attention l'interac ne fonctionne pas bien ?????
(Translated) The service is slow (Original) Le service est lent
(Translated) new address soon rue Barkof (Original) nouvelle adresse bientôt rue Barkof
Not enough product
Not enough chashiers
we found canning supplies here and excellent price on sugar
No service even after an employee page someone to the section. Been waiting 10 minutes. Going to another store. Not a Canadian Tire for sure.
Got my new battery but no mechanic to put it in not great on a weekend lol
Found what I wanted and got to take the dog inside the store instead of leaving him in the car!
The service is always great thanks to Doug
Great service and support when we get our vehicles worked on!! Keegan and staff put customers first every time!
(Translated) Very courteous employees. Very well organized store. And we are not looking (Original) Employés très courtois. Magasin très bien organisé. Et on cherche pas
It's Saturday morning at 9: 30 am and there are only 2 cashiers working. There's 12 of us in line waiting. Sad.
The service center at this location is a joke, worst customer service I have ever had at a shop or Canadian Tire. Do yourself a favour and take your car literally anywhere else in town.
Long and complicated for a simple tire change. Came with attitude...
(Translated) did not recommend to everyone car service for amateur (Original) a déconseille a tout le monde service a l'auto pour amateur
It rock
Tried to exchange a jug of oil in store. They couldnt find the purchase history and i had no receipt. After 20 mins of wasted time i started to raise my voice in frustration only to have the customer service person scream and yell at me and tell me i was embarassing my mother who was in fact frustrated also. They finally manually exchanged the item as they should have done within the first 2 minutes. I left the store with one unkind word and was again yelled at. Their manager on the phone a day later said "I would have told you to get the F out of the store."..... and all because their employees took 30 mins to do a simple exchange with no refund needed! This is customer sercice at its worst. Also they let garbage and debris build up around their store grounds like they are a garbage dump! Need a whole new staff at this deplorable store
I've not been the biggest fan of Canadian Tire over the years. This is a new store. Well equipped and staffed. I've been to this store more often in the last few weeks, than any other location in the last several years. Renewed my opinion of CDN Tire.
Great
Very helpful and pleasant staff
Prices are higher then other big box stores.
Cdn Tire was grest as always. My second home.
All Hunting tags . Good to go
All rights
First the tire fell off while leaving the Canadian Tire parking lot after being in Canadian Tire Courtenay for service. Canadian Tire mechanic missed tightening the lug nuts. Now it takes at least 3 hours to repair a tire, even with an appointment. Very disappointing service in the garage. Andrew Pringle
Great service
Good parking and nice location. Pretty good prices on sports equipment :)
Canadian Tire is doing a good job of social distancing. A greeter is keeping count of how many people are in the store and the aisles are well marked for distancing. Sale items are easy to find to save extra time in the store.
Just a quick in and out trip to get laundry detergent. The cashier was really nice and friendly.
Customer service and lady onthecheck were excellent
Amazing deals right b4 Christmas
(Translated) Very expensive (Original) Très cher
Great place to visit the staff and purchase items needed for home or work.
Great store, lots of inventory. Some staff need better training though. Not as knowledgeable as one would expect.
Poor and rude service from one employee at the auto parts desk
Very pleased with the staff
Needs to invest in bigger store
I felt extremely unsafe shopping here due to being surrounded by employees and customers near customer service cashier while waiting In line. I asked and mentioned that social distancing should be enforced and then the employee Alan that doesnt seem to be very friendly purposely entered my personal space getting less then 1 foot from my body. I'm sure just to bug me. I then continued to stand and wait my turn while multiple employees came within 1 foot of me trying to squeeze by I hope I dont get sick now. Employees are not concerned at all about social distancing. They block half the area up front with shopping carts forcing everyone in line to be pooled up near customer service counter. The whole store is laid out in a way where social distancing is hardly even possible. Maybe some shelves and products should be removed to make proper room for covid regulations. Either that or lower the amount of people allowed in the store at one time.
I like this Canadian tire location. Is pretty big and has a lot of stuff. They are also doing a good job with COVID measures. Auto shop changed my tires quickly and the service personnel are professional and knowledgeable. General employs have been awesome as well as if they were unable to help me they found someone else who could. Would recommend shopping here
Great place, customer service is excellent. Sucks if they don't have what you're looking for, though, because you still have to wait in the checkout line just the leave the store.
I was still at the autoshop as 2 and a half hours after an appointment I made a week ago. Worst service ever. First of all, no customer service, bad teamwork and cattiness between the reps. One rep gave me a quote, when I came to fulfill it, the next one complained about the way it was filled and despite my clear instructions to fulfill it as is, he didn't. Sent me to pay and I asked if it was honored. He started complaining to me about the work ethic of that previous rep. I didn't think much of it. Paid booked an appointment and left. Came for my appointment, that rep started complaining about the one who took the appointment. The. Despite all this 2.5hrs later, they finished and didn't call me when they did. I came back, the garage lady told me all the paperwork was at the front, I went there and it wasn't. Waited another 20 minutes still here. Infact now I'm worried if they did a good job seeing all these bad reviews. I'll update if I see issues with the winter Tyre swap. Also if I store my all weather with them and there's an issue with pick up I'll update. So upset .... just clear your whole day w even if you have an appointment. Waste of valuable time.
Wow is what I have to say. I had a very pleasant experience in the store today with a very sweet girl named Jenna, not only was she friendly and helpful but she was smiling and more then happy to be assisting me. I have never felt so impressed, she knew exactly what I needed and took the time to help me find all the items on my list, made my day to have her help and expertise. Jenna keep smiling and keep up the good work young lady.
(Translated) Very good service at the Auto Center my tank was very well maintained at the best price the manager was transparent and saved me money by saving my Rims I was brought home to see the condition of my brakes I recommend and I would come back it is on the rest of the store is small but we find everything easily (Original) Très bon service au Centre Auto mon char a était très bien entretenu au meilleur prix le directeur a était transparent et m'a fait des économies en sauvant mes Rims on m'a fait rentré voir l’état de mes freins je recommande et je reviendrais c'est sur le reste du magasin est petit mais on trouve tout facilement
The best very safe .
0 stars. Worst location of all the stores. Rude curbside pickup associate Melissa with bad attitude. Manager said he knows about it but can't do anything. Stay away from this location.
Great prices and good staff from my experience going there. They always have good sales going on.
I went in paid my Mastercard off.everything was polite and quick.went over to parts young girl was friendly she found what I needed and we where done and I lift happy.thanks for a pleasant experience.
Good place to shop
Big store lots of amazing products
The front line cashier named "Kari" has been most helpful to both my wife and I on several occasions while cashing out at Canadian Tire in Wallaceburg On Canada. Kari has gone the "extra mile" in assisting our dear elderly friend, Elsie" in her purchases and returns. Kari knows her job very well and the way she helps us customers is certainly a Big factor in returning to shop at the Wallaceburg Canadian Tire. Dan and Jeanette Tielemans
Clean store
Just looked around for Christmas . saw alot of ideas
Terrible customer service. Placed on hold several times for 15 minutes or longer trying to ask if they have a battery I ordered in. On the third attempt , I hung up and called customer service to ask what was going on and why I cant talk to anybody. Upon which she transferred me back to parts only to be placed on hold again.
Brockville location. Limited staffing in most areas. Clearance bin had broken open bags of foo
Don't have a lot of products I needed. And others over priced.
If you need things, and you need them cheap, this is your place. If you can't find the things here, go next door to Home Depot.
The cashier was not a very nice person.Things that she rang in were not what we were told the price was(lot more expensive)& she was not happy in trying to solve the problem & helping us.We were ready to leave all our stuff there until she came around.For sure if she's there next time I will go to another teller.
Nice place and friendly
(Translated) Very good service (Original) Très bon service
Nice store lots of great sales and always great staff who know their stuff.
Meh... the thing about Canadian tire is they have some pretty awesome sales that are hard to pass up. My issue is that most of the staff aren’t really knowledgeable about the products. Another MAJOR gripe of mine is the carts that are fashioned to look like cars for the kids are not allowed out of the store. The reason why a person gets a cart, is because they plan on buying more product than they can carry. When I am shopping with my kids, they are always wanting the fancy shopping carts... but if I am buying anything that is heavy or bulky I have to get a regular cart because they will not allow you to take the fancy cart out of the store! A cashier was very unrelenting to me regarding this issue even after I promised to return the cart to the store. A production ensued with me having to move my purchases and child into a standard cart. It actually makes me mad just remembering it. As if a mom’s job isn’t difficult enough. If you are a business with fancy car-shaped carts, you have to allow customers to move their purchases from the store to their car in the fancy cart, otherwise don’t have fancy carts at all.
Great experience!
Great service!
Product in stock, efficient staff
Great store
Saw a angler kyak online on clearance so figured I'd go in and grab it. Drove a hour there and they told me it was in a container out back and couldn't get it. Was told to go home and order pickup online. Big waste of time and not sure if will go back to get one
Awesome.
Shopping here is always a chore. Very poor store layout resulted in cramped and congested aisles. Shelves and features are generally a mess. Frequently items are labeled with the wrong price or have no listed price. Some of the most expensive prices compared to other stores excluding the weekly loss leaders. Staff seems to be always at a minimum and never want to help. Asking for a price on an item with no price will have the worker look at you like you are interrupting them a great deal to take 12 seconds to get a price. Several instances where middle management berate other employees in earshot or view of customers. Very poor professionalism. Do yourself a favour and shop at other stores or buy online.
Work there
Poor customer service
Staff was helpful and I was able to find what I needed
Called ahead to see if I could get a tire changed. Said yes come on down. Drove there from Warman. Walked in the door, asked to get my tire changed. Told they were to busy............. Thanks for nothing
(Translated) Clean a lot of service (Original) Propre beaucoup de service
(Translated) Good (Original) Bien
Great service from that young lady.....
Friendly staff, lots of options for starter and mid level tools
A big super store with nearly all things I need. This was my first stop from the airport and I loved the veriety for my first ever winter starter kit.
If you order anything it takes over 2 weeks to come in and they don't know how to look up your order in their system to give you updates. They also messed up another order I put in and didn't even bother to apologise
Good place to shop
Good
Closed at 6 already, the bank is open longer.
Friendly service
Tires and stuff.
(Translated) Difficulty getting an answer from a clerk Often "back order" products Inform me by phone if they have the product I want and say yes. When they got to the store, they didn't have the product in the end (Original) Difficultés de se faire répondre par un commis Souvent les produits "back order" M'informe par téléphone s'ils ont le produit que je veux et disent oui. Rendu en magasin ils n'ont pas le produit finalement
One star for just being open but digby should have their own flyer seeing as the last 4 or 5 times I went in for something they didn't have it , 0 stars , best off ordering on line instead of wasting your time in digby Canadian Tire
Love their curbside pickup. Don't even need to leave your car.
Stock matches well with city stores.
No tills open except for 1. Long wait. #LetsGuide
Friendly staff.
Very quick and organised place
Good service, staff helpful, items easy to find.
Great price
Good service
Store is clean. Organized.
It's you average Canadian Tire
Lots of choices and great prices
Great service today.
I hate shopping at any Canadian Tire If you aren't an older grey haired married Male with kids in elementary or middle school I find myself being profiled as a shoplifter and treated as such Discrimination to the fullest Profiling/Stereotyping is a weak crime prevention methodology. Police use the same method and once criminals figure out that they just have to change their appearance to blend in with the norm Then what are you going to do ? Follow and treat everyone as tho they have already committed a crime !!! I feel bad for that married old guy with grey hair and kids in school if that's the plan.
Sometimes the smaller stores are good. They almost always have stock. Everyone runs to the bigger stores. Friendly helpful staff!!
Wonderful people great service great staff
Great staff at this store always friendly and helpful i enjoy going in
Canadian Tire is a good place to get automotive parts and things that you need for your home it has a quite a variety of things you can use in everyday life.
Love it
Came here for a block heater cable for my Sunfire. I talked to the lady who was working at the automotive parts desk where she asked me about my car's engine and confirmed details with me. She told me the price and handed me the part. I …
Went to buy a 20 foot by 40 foot tarp. Bonus it was on sale. $30.00 off the regular price of $109.99.
(Translated) Beautiful brand new store! Beautiful brand new store! (Original) Beau magasin tout neuf! Beautiful brand new store!
Customer service is a joke
Computers at cashiers go down alot.
Easy and quick
Went to the store on sat,Jan 4 to look for a couple things and decided to use my points(over $90.00) At the Yarmouth store I was told that because I don’t have a card,just use my phone number,that I would have to have my driver’s license as proof of identification. The cashier didn’t understand this so she called the floor manager over and she wasn’t much help either. When my wife replied that we didn’t have to come to this store again , the response was”whatever”. Guess I will stick to my local store.
Love Canadian Tire!!!!
Very corporate, and sterile , easy too find what I was looking for , very clean . I will be back
It was great The staff was very helpful.
Good deals at times. Hard to find stuff
Either you cannot get near the auto desk because of endless waiting or you write a couple of hours off to get an estimate on auto repairs only to find they are ALWAYS way more expensive then anyone else. I dont even bother wasting my time at Canadian Tire any more .
(Translated) very nice store (Original) tres beau magasin
Get rid of the corral
Cashier was not feelin it.
Communist county store
(Translated) To visit absolutely! (Original) À visiter absolument !
Amazing Variety for every day Needs,good Prices and good Service
Home sweet home
No employees to assist, deal with that!
(Translated) Merry Christmas specials (Original) Bon specials de noel
I love shopping here, don't you ?. When you find a worker to help you, you can usually find what you are looking for. I love this place. No really management is always competitive towards their employees. That makes it better for their employees. Plus the employees are always happy, to help you with any questions . A clean ship is a happy ship. Keep up the great work. Remember Don't Drink and Drive . Respectfully M. Marchand Have a great day folks.
Well treated at the store.
Friendly helpful staff!
Great place always has good deals
Dropped to 3 stars because they didn't give meany canadian tire money maybe they don't have it anymore wierd
Check your orders before you leave the parking lot. They gave us the wrong item and there is nothing they can do about it until the store reopens fully. I understand it is a crazy time we live in, I can wait, that is not a problem. Just letting others know to verify before you leave just to avoid the hassle. Even if they just put the bag in your trunk, double check all of it. Making sure product numbers match up. That is my fault for not verifying until I got home. I thought a switch would be easy.
Busy
That's where I go if I need some Canadian Tire usually carries it
Never has enough staff, in the Langford store anyway.
Great place and fast cashiers
Did not have what I wanted would take for days to get my battery the guy was not very helpful
I need to let you know about Rachelle who is the manager at Canadian Tire. I’m from Winnipeg and the Canadian Tire in Flin Flon was the only store who had in stock what I was looking for. 5 kayaks! I asked to speak with the manager and Rachelle answered my call. Customer service is so lacking these days but not if you are talking with Rachelle! My request was out of the ordinary and Rachelle went above and beyond to get those 5 kayaks to Winnipeg. Rachelle returned my call and worked hard at her end to see that I was happy. The owner of this Canadian Tire is very lucky to have such a pleasant, hard working lady in the store! Thank you so much Rachelle for the EXCELLENT customer service! Your are 1 in a million ????
This is based purely on the curbside pick up. I placed my order and it was ready in about 5 hours, which is good as they told me before I placed my order it could be 24 hours. I also received my order relatively quick, but that's because I had a really small order. However the bad side. So I didn't have a car as I'm only staying 5 minutes away, and they made me stand in a parking spot! This is dangerous especially when the two spots either side of me had cars. One car wanted to pull in and stopped just in time as they couldn't see me until they got close. There is no specific area if you don't have a vehicle. Its been over a year now since covid hit, I can't believe this is still policy. Also I noticed they only had 2 runners. There were multiple cars waiting around me who got there first, but they didn't get their order before me. I saw several complain about the wait. Overall, not a safe experience and you may not get treated fairly.
They didn't what I was looking for, sold out, thanks
(Translated) Always a good service (Original) Toujours un bon service
There are two entrance doors to get inside for shopping. One way is through the mall. The other way is from the service department side. Whenever I tried shopping at the shop to buy auto parts, employees don't let me in to shop and tell me to go around and use the other door to get in. If I have to use the other door, I have to walk another 10 to 15 minutes to go around the mall. Why they even create the door or let the door open for entrance if they don't let customers in to shop inside? Sometimes people look completely normal; but some people have difficulty walking. There are many elderly customers too. I don't know why they create this policy.
I had to leave the store because I had my business bag with me. I’m not leaving all my clients information and my laptop in my car while I Christmas shop. I recommend avoiding this Canadian Tire. I know I will be not shopping here in the future after this interaction.
Friendly staff
Neat, clean and Well organized.
We've had two flats in the past month since getting our new tires here. Both flats were installation errors as they were not sealed properly. Don't get or change your tires here unless you want massive inconvenience.
(Translated) Very good experience at the Auto Center with my spouse, we made an appointment to change our 4-wheel brakes recommended by our dealer (Honda) for more than $ 1350 once our CRV was checked by the mechanic, the Director BEN made us enter the situation. garage to show us our brakes they were good at 70% in Av and 80% in Ar result I was just advised to clean the brakes to extend the life very good transparent and honest service. In addition they took the opportunity to do an inspection they saw that the filters were still clean and we find a burnt bulb service very Pro I recommend Thank you Ben. for the little mechanics short was the Fun (Original) Très bonne expérience au Centre Auto avec mon conjoint nous avions pris rendez vous pour changer nos freins aux 4 roues recommandes par notre concessionnaire (Honda) pour plus de 1350$ une fois notre CRV vérifier par le mécanicien le Directeur BEN nous a fait rentre dans le garage pour nous montrer nos freins ils étaient bon a 70% en Av et 80% en Ar résultat on me conseille juste de nettoyer les freins pour prolonger la durée de vie très bon service transparent et honnête . En plus ils ont profiter pour faire une inspection ils ont vu que les filtres étaient encore propre et on trouve une ampoule brulée service très Pro je recommande Merci Ben. pour le petit court de mecanique s'etait le Fun
Worst “mechanics” around I wish I could give them ZERO stars! I will be taking my complaint to head office. My daughters suv was brought in they were told we thought it was the strut. They then tell us it’s the ball joint and the struts are fine, they replace that and say there is still something wrong and they’ll call us this morning to check it over for free. They DON’T call us we call them and now they said the STRUTS needs to be replaced!!! This is after we paid over $500 yesterday! I’ve heard bad things about them before and wish I’d listened. You’re better off fixing your car yourself! You can see the paper where they checked off that the struts are fine!!
Great place to shop very helpful staff especially during Christmas time.
Got new winter tires yesterday...great price!!! Made an appt. To get them installed. They were on time..they charged the quoted price..no hidden charges...great customer service! Can't complain at all.
I wish they had customer focus like home depot
Is a nice store, good service.
Good helpful people
Always take my care to them, for maintenance and tires. Their auto centre in Courtenay is organized and well run. Staff are honest and knowledgeable.
They had what I needed and instock.
Large selection and friendly service
Very friendly staff who helped me to choose the perfect food processor. I appreciate the help!
Very helpful staff and large selection of products.
(Translated) Lots of stock for kitchen, tool, auto etc (Original) Beaucoup de stock pour cuisine , outil , auto etc
I usually never feel the need to leave reviews after exiting a business, however, after my experience here, I feel obliged too. The product I bought from this location was just lousy. It said online it would cut through branches easily, but I had to spend 30 minutes using it to cut one branch. It was obviously defective. When I came to the store, I was told I could not return the item because it was used. The worker 'RANI' made a big fuss. On top of it, when I told her I would not be shopping her anymore she had the audacity to say 'even better for us'. What kind of training are these employees getting? Seriously? Maybe, if she would have been nicer, I would considered giving Canadian Tire another shot.
A nice big Canadian Tire, large store, well stocked, great sporting goods section Store should get 5 stars but it is not dog friendly, and having moved from a town where the Canadian Tire was dog friendly it's a pretty big negative
Lack of staff
Not too happy with their credit department, actually not happy at all
This location was a little frustrating to shop at as most of the items were not located in the aisles that were listed on the Canadian tire app
(Translated) new store (Original) magasin neuf
Got new winter tires and wheel alignment is done from Campbell River store. Great staff and great customer service from the auto department ( Andrew) and the very nice lady on Customer service on service. We found out I needed one new wheel Andrew called me up and ask me to come over by the time I got there he already has found a replacement wheel in some local 2nd hand shop and brought in so I don't have to wait. 5-star team...great communication...keep it up. Totally recommend our local Canadian Tire location.
Friendly service Good sellection
Store is currently on an upgrade. Helpful staff regardless of what is going on.
I had purchase 2 items from this Canadian tire store for my pool, the items never came in a package and only a barcode sticker on it. They didn’t give me a bag for these to items and when I wanted to return these items because they did not fit the pool I had which I returned 2 days later at the this store I bought them from. The customer service lady was rude and said well there is a piece of grass on it and where’s the package. I said they were in my vehicle in the back only and they never came with package go see for your self you have plenty in the pool section. I also stated I never used them only seen if it would fit my pool and which they did not. She then took about ten minutes wiping them down with windex while the line up was building up behind me before she would process my return they were clean and nothing on it only a piece of grass and which she needed to windex it clean. It took about 15 minutes to process and she could not even give me my receipt back because her printer was down and she would have to walk to automotive to print and with it already being long,I said no to the receipt. She made clear she needed the receipt I can’t have it back even though I had items on it with other things. she couldn’t maybe just leave windex part out of it in which she made no difference to the items and went and printed my receipt and saved a bit of time for the next in line. Rude and unprofessional I will travel the extra mile before I go back to this Canadian tire. If you don’t want any dust or anything to get on the items they should be in packages can’t be like that if the items were never in packages, nothing was wrong with them and not even dirty. I probably had the more clean returning them then when I bought them, being that they weren’t covered in dust when I returned them.
I shop at the Chatham store often and usually have a good experience. Someone is always available for directions or information. However one thing I would like to suggest is that the store would get rid of those computer tablets in the windshield wiper/oil filter section and bring back the old reliable books. Those tablets are super slow and will often display an error message. It's a good idea but unfortunately it hasn't been supported with reliable equipment. As a result I usually have to go to the parts counter to have an employee look up the correct parts for me on their computer.
Very friendly and helpful
(Translated) Very good and the staff are very attentive to help you thank you (Original) Très bien et le personnel sont très attentif à vous aider merci
Fav store!
It's always hard to find someone to help you.
Love this store! It's the Home Depot of Canada!
Avoid if you are a person committing the crime of possessing a backpack. Having arrived on a bicycle knowing the single exact item I was in search of, I had to spend double the time required in order to return to my bicycle, secure my backpack to it, and return to the store for 30 seconds to purchase my item. Rather than be made to feel like a criminal again, I will instead make the trip to the Hillside Canadian Tire, which must have had the radical idea to hire a loss prevention officer, because I have shopped with a backpack there and not had a problem.
very good place
Was good
Ok. You can never find anyone to help you.
Exelent automotive repair and also they rent tools if you have time and skills to try have new parts and on end new experience for DIY fix ;) Live that Store ;)
I found a barbecue I need to buy this week, the website says none in Charlottetown, and 5 in Summerside , they would not order one other transfer one! Home Depot here I come! Very disappointed
Very rude comment from a floor manager. Little punk.
They always have what I need,..
got everything I needed
The mechanics in the Auto Service Centre are professional, knowledgeable and very capable. Having experienced their level of service and expertise, I'll bring my vehicle to them for any future repairs without a second thought. Canadian Tire Martensville is my recommended mechanic shop from now on.
I purchased a Napoleon Legend series BBQ from Canadian Tire two years ago. It has been used moderately at best.I regularly clean it and maintain it and keep it out of the weather. I'd noticed that when I barbecued it had a hotspot.I inspected it and found that there was a manufacturer's defect on one of the grill burners. I called Canadian Tire View Royal where I purchased the barbecue. I explained to them the defect and that I needed to purchase a replacement part. The lady that was helping me on the phone tried to tell me that the defect came from misuse. I had no intention of making the store provide me one for free. I was simply looking for a replacement part. I explained to her that the three other grill burners that had been used the exact same way as the defective one are in good condition. She then said that she would look into it and placed me on hold. After 25 minutes of being on hold I decided to remain on hold and drive to Canadian Tire. At the store I asked for a manager. I explained to the manager my problem and also explained to her that I was placed on hold and never attended to. She didn't believe me. Fortunately for me I had my phone which was still on hold.I even confirmed the store's phone number and showed her that I was on hold which at that point was 38 minutes. She was unapologetic and sent me to the barbecue section of the store to wait for someone to assist me. While waiting there was a family shopping for a barbecue and they saw that I was holding the defective grill burner in my hand and they asked me the problem. I told them my experience. The family said that I should have shopped at Home Depot. In the end Canadian Tire did not have the replacement grill burner nor did they offer to assist me further. I'm 48 years old and this is the first time I feel it necessary to write a critique detailing incredibly poor customer service of a store. Will this fall on deaf ears?
Everything was fine
They have a weird thing where you have to stay behind a line at the queue at checkout
Huge shout out and many thanks to Maya and Angelica for helping us out with balloons for two very big birthdays. Ladies, the balloons look amazing and you were both fantastic!!!
Real nice people to talk they go out of there way to help and I always get good service
When I need something to complete household tasks (and in reality, an excuse to ESCAPE from those said tasks) I like to visit Canadian Tire. I have been to many Canadian Tires across this fine province and this location is right up there. I like to walk the aisles looking at all of the nifty stuff, and if I require help, I can usually find a store associate for assistance. During lockdown I made several large item purchases and everything went smoothly. But it is so much better to actually be back IN the store!
Alway nice people trying to help
Visited from out of province because I needed a new 7 way plug for my trailer. Called in advance to check stock and they auto guy assured me they had some and warned there are different styles (w/ & w/o center contact). Got there and he came to check my trailer to make sure I got the correct one and found it on the shelf for me. He also gave advice to prevent corrosion on connector. He had no other customers so we shared perspectives on life and politics from different parts of the country. Thanks Andy!
Very good. The young man was very efficient with my inqurie
Friendly staff and very helpful
Just rude. I generally love cdn tire but not yesterday. I went in to get some pricing on new tires. I was feeling ignored by the guy behind the counter that was 'busy' doing something on the machine, and when he finally did acknowledge me it was with a dismissive "yes?". I don't know a lot about tires but i don't need to hear the eye rolling in the tone you take with me. Offer to help me..This is Canadian TIRE afterall. I left and went straight to the independently owned tire store across the street who gave me a great deal and did the job right then and there.
???? awesome
You will always find a good deal on somthing.
Excellent service as always
Very fiendly helpful staff
great
The stores layout isn't well planned, hard to locate items.
Slow service exp
(Translated) It's very small, the rows are narrow, the products are scattered. (Original) C'est très petit, les rangés sont étroites, les produits sont éparpillés.
(Translated) A MADAMEMA REFUSING A MINI HOCKEY STICK. I WAS ONLY MISSING 10 CENTS MORE I AM ONLY 10 YEARS OLD AND I DID 3KM TO GO TRUE THANKS (Original) UNE MADAMEMA REFUSER UN BÂTON DE MINI HOCKEY . IL ME MANQUAIT SEULEMENT 10 CENTS EN PLUS JE N'AI QUE 10 ANS ET J'AI FAIT 3KM POUR Y ALLER VRAI.ENT MERCI
You go to the parts counter and tell them the year , make, and model of your car and they go and give you parts for a truck that you don't Even own. This happens over and over again. Or you call for something and they tell you that they have lots but when you get there they tell you that they have been out for a week. I would give it a worse rating but some of the staff are great and will try to find you what you want no matter how long it takes them.
(Translated) Nice, clean place with a wide variety of choices and good prices. (Original) Belle endroit propre avec une grande variété de choix et de bon prix.
Poor service got attitude from workers not impressed
It's a small store ,but they have what I need . Friendly cashiers.
No-one to ask about somethingbi couldn't find but all else was good
Bad mechanics, improper work.
Any wonder they're referred to as crappy tire? There's nothing but contempt for their customers. Apparently don't realize they're the reason they're in business. I wouldn't return if they were giving merchandise away.
Very busy.
Small store hardly has anything when you are looking for something.
Great store,well stocked and easy to access
Great service from the auto service department. Friendly, timely and got the job done. Thank you!
Love this store,was looking for something in an aisle and a store clerk actually came up to me and asked if I needed help where the old store you had to chase around behind them to get help if you could find someone. The staff are friendlier and he went to look for my item in the back and was back within minutes.
(Translated) good prices (Original) Buenos precios
This place has everything!
(Translated) Beau Canadian Tire, on the other hand, the service is less present than the first year, at the opening. (Original) Beau Canadian Tire, par contre, le service est moins présent que la première année, lors de l'ouverture.
Helpful staff and the cashier was incredibly kind.
Purchasing a paddleboard here has been a much too complicated transaction. Despite many other issues which have been minorly resolved, the board still doesn't a fin for it, and the summer is almost over. I'd sugguest people to take their business elsewhere.
Easy to find in Charlottetown. The store has a lot of what you need!
Thank you to the new service manager Jeff for your amazing service.
I am a long time customer and shop CT often. The only other Canadian Tire with such bad service is the Stockyards but that's another story. Last week I bought $150 worth of stuff of which $5 were various small bolts, washers and nuts which I dutifully bagged and numbered as instructed in the section. For the first time anywhere, the cashier emptied the bags and proceeded to match up every small washer, bolt and nut, 12 in all, despite me having recorded the items on the bags as instructed in aisle. After 10 tedious minutes and me threatening to just walk out and leave everything she apologized that this was now store policy. I have never experienced such a stupid waste of time at any other hardware store. I would drive further to another CT and avoid this one. In fact if I see this at another CT store, I will permanently go to Home Depot, Lowes, Home Hardware or Rona.
They have most everything I need
Not happy saw what I wanted on display no stock would not sell display to me too much work to set up again
Great store, not crowded.
This is the worst Canadian Tire I've been to. I try my very best to go to the Kirkland location but this location said they had 4 items of a product I needed. When I got there, nope... And one could help me.. it has lot of merchandise, the store feels stuffed with it. People seemed to have improved (personalities) but overall it is bad shopping experience with CT krikland around the corner.
A typical canadian tire store. Aisles are narrow but wide enough for 2 buggies to pass with some room to spare. Main aisles have displays with specials on them.
They always have what I'm looking for. Lol
(Translated) Very nice store their really impressive Christmas section. their specials are really good. Many thanks to the store manager exceptional service (Original) Très beau magasin leur section de noël vraiment impressionnante. leurs spéciaux sont vraiment bon. Merci beaucoup au directeur du magasin service exceptionnel
A cashier forgot to scan one of my items during my purchase. Before I was handed my receipt I started loading my items in my cart and the cashier accused me of stealing. When I said I wasn't aware she forgot an item she got rude and called over her manager to yell at me while I paid for the item. The manager followed me out of the store and yelled across the parking lot that I was banned from the store.
Bought flowers for wifes flower garden
Helpful staff
Great customer service always helpful
Always something on sale. Great for gardening and hunting supplies
Very well organized for Red Thursday and great deals!!
Helpful staff very plesant
Seems bigger then most stores
(Translated) The choices are not obvious because there is no indication for the sectors and the sectors are mixed for me everything is good for you to see (Original) Les choix ne sont pas évident car il y a pas d'indication pour les secteurs et les secteurs sont mélangés pour moi tout est bon à vous de voir
(Translated) We do not speak French in your stores for visitors outside not interesting for us (Original) On ne parle pas français dans vos magasins pour visiteurs dans dehors pas intéressant pour nous
Just go to kenmount. Way better service
Awful customer service they hung up on me twice, curbside pickup is a mess. They never brought out my order made me wait 20 minutes and closed the store and went home. This place will be bankrupt within a few years
Helpful staff
Same as in Saskatoon you get ZERO help.
Same as every other smaller town store. Had most things, and some the larger stores dont.
For vehicle repair, this is where I go first.
(Translated) The men's shop (Original) Le magasin pour hommes
I hate shopping here, their customer service has to be one of the worst if not the worst in all of the retail world! Do they train the workers to avoid customers? When you finally do corner someone and ask for help you usually get a one word answer and then they make a guess and point you in the wrong direction or just say they don't know and stand there with a blank look on their face.
Canadian tire on a smaller scale
Helpful staff
Great store
Very courteous ☺☺
I like the automotive department.
This Canadian Tire store stocks everything one needs from food, clothing, shelters, automotive parts and repair facilities along with a gas station and a propane tank refilling station. The staff is always courteous, professional and helpful. This is one of my "go to" CT stores. There always seems to be an item on sale or a store clearance item that catches my eye.
They've reconfigured the exit so if you need to exit without buying anything you're almost trapped in the store! It's awful now!
(Translated) Not committed floored (Original) Pas commis sur planché
(Translated) The store very small very jostled in the aisles ... unpleasant to shop (Original) Le magasin très petit très bousculée dans les allées...désagréable pour magasiner
(Translated) Interesting services and diversified products (Original) Services intéressant et produits diversifiés
Always Canadian, great service
Clean and good sales!
Good prices and lots to choose from
Getting better
Best Kinds
If you thinking od going in canadian tire garage you better think twice. You want to be safe in your car don't go there
Well stocked.
(Translated) Good service (Original) Bon service
Variety variety variety
Pretty nice for a CT
Franchisee, Cam Beach, is above dealing with customer complaints. I had problems with senior management and learned quickly that they behave badly because of the trickle down attitude from the franchisee. Canadian Tire Head Office was more than happy to resolve my complaints. There are many options for shopping in our small market so there is no need to deal with the arrogance of this Canadian Tire franchise. I will never return.
Nice Place.
Its ok there. People are easy to find but too busy to effectively help sometimes.
The damaged my wheel (alloy) They refuse to help to put the tire in the car I bought and installed winter tires for my 2021 car the result is bad experience. I made a complaint waiting for a solution. Avoid there garage buy any cost. This is my advice and i have pictures to what kind off damaged they did to my wheel if you need to take a look contact me
Price is right quick service inside
Good service
They simply forgot to put the nuts back on my tires I lost a wheel on the parking lot when I left, damaging the whole car. Unbelievable!
Good prices...awesome sales.
Excellent !!!!!
I regularly visit this location. I have always received friendly service and great prices on every day items. However, I most often go to the Cranbrook Canadian Tire because of their amazing plant and gardening section. So many of my favourite house plants have come from here in recent months. Thanks so much to Deb and the rest of the Canadian Tire team for the beautiful plant displays and great prices.
Had to leave store with our 8 lb dachshund that I was carrying because it’s not a pet friendly store, not happy, first non pet friendly Canadian Tire I’ve been in.
Great deal of help. Automotive guys rock.
Everything but camper supplys
Would have been nice to go in the store but they Did have the items we asked for at the front door when we came to pick them up
Alright
Peter is the best always willing to help.
Driveway sealer product 049-1088-2 came on sale and I purchased 8 cans 5 days earlier. Went to service desk (MT. Pearl) to inquire about getting the sale price for the already purchased product. Was the easiest process ever and walked away with a $ 138 refund. Thks CDN Tire!!
If it's not on sale just wait till next week
(Translated) I had a bit of trouble getting information, felt like it was bothering me. But they recovered and they were more helpful. (Original) J’ai eu un peu de mal à obtenir des informations, j’avais l’impression de déranger. Mais ils se sont repris et ils ont été plus serviables.
It didn't take us long to figure out where, in the store items are located. Staff are friendly and often visible, but also frequently engaged with other people. We've found returns to this location have been easy and almost, enjoyable and staff are so personable that they provide their names while talking to you and as they engage with others. It goes a long way to help shoppers feel connected to employees. The store is also located quite close to home and we've been able to run in, make quick purchases and get back out, quickly. We also appreciate that this location has a massive automotive section. This is a bonus for us, as we can now get inspections and check ups and other car care pieces conveniently. Thumbs up, Canadian Tire!
(Translated) Slow checkout service. (Original) Service au caisse lent.
Horrible covid awareness by staff who set the example by totally ignoring social distancing, totally ignoring floor directions, no staff wear masks, and taking a self-righteous attitude if challenged on any of the above. If you are protecting yourself or a loved one from covid-19 this is not a safe environment.
4stars.today got help and what I wanted, very nice.
(Translated) Too crowded (Original) Trop encombré
Had what I was looking for. Good parking area.
Horrible customer service on 4 different occassions!
(Translated) On the site of Canadian tire ... It is indicated limit that everything is out of stock ... contrary to what I saw in store in person where it had several choices (Original) Sur le site de canadien tire... C'est limite indiqué que tout est en rupture de stock... contrairement à ce que j'ai vu en magasin en personne où il avait plusieurs choix
(Translated) I do not advise you to change your tires here, I had an appointment today 2018-11-03 to change my winter tires A receptionist at the automobile center with glasses too stressed, pissed off, no smile, no hello. We would say that we bother her a lot when asked simple questions she wanted to know nothing, she brings me an invoice of $ 78 for the change of 4 tires knowing that my colleague mentioned $ 39 + tax when I made the appointment, it wouldn't bother me to pay $ 100 if I had good customer service, results I canceled my appointment soon after . (Original) Je vous conseille pas de changer vos pneus ici,j'avais un rendez-vous aujourd'hui 2018-11-03 pour le changement de mes pneus d'hiver Une réceptionniste au centre dautomobile avec des lunettes trop stressé ,énervé, pas de sourire ,ni bonjour .on dirais qu'on la dérange beaucoup quand ont demande des simple questions elle voulais rien savoir ,elle m'amène une facture de 78$ pour le changement de 4 pneus sachant que sont collègue ma mentionné 39$+tax quand j'ai pris le rendez-vous,ca me derane pas de payer 100$ si javais un bonne service a la clientèle,résultats jai cancellé mon rendez-vous tt suite .
Parts department has got to be the worst I've experienced after standing around for quite a while no one showed up finally left and purchased elsewhere note this is not the first time this has happened
Staff was helpful.
Long line up at checkout, only one cashier working Saturday morning.
Didn't like the only option of highrise
(Translated) Excellent service (Original) Service excellent
(Translated) As of May 4, 2020, they wanted to force me to take off my gloves at the entrance to the store, not insisting on the obvious bottle of purell I was holding ... What is more, they force customers to fiddle with their muddy washbasin and their soap dispenser just as messy, never will I go there and if you care about your health do yourself a favor go to Cannac, BMR or Rona, even going as far as Promenade St Bruno. In addition they had the audacity to suggest to me that it is like that everywhere NOT ... It is called telling lies that my dear (Original) En date du 4 Mai 2020 on a voulu m'obliger à enlever mes gants a l'entré du magasin, non obstant l'évidente bouteille de purell que je tenais... Qui plus est ils obligent les clients a tripoter leur lavabo croté et leur distributrice a savon tout aussi croté, pus jamais j'irai là et si tu tiens à ta santé rends toi service va au Cannac, au BMR ou Rona, quitte à aller jusqu'au promenade St Bruno. En plus ils ont eu l'audace de m'ostiner que c'est comme ca partout NOT... Ça s'appelle dire des mentries ça mes chers
Great people skills.
Tires and stuff.
The Etobicoke 1608 Queensway store has the worst customer service that I have had the unfortunate displeasure in experiencing in a very long time. This lack of respect & courtesy seems to be ingrained within the culture of the store. The staff speak rudely to customers, are not openly friendly, consistently fail to wear their name tags and refuse to give their name in the event that you may wish to make a formal complaint. The store's policy puts profits before what is fair for customers - prime example is the stores policy to refuse to honour the 30 day policy for seasonal goods. I now travel to the Dundas Street or the Stock Yards store despite living 5 minutes drive from the Etobiocke Queensway store. The stores staff need a complete overhaul, their lack of respect for customers is very troubling.
One of my favorite places to shop
(Translated) The staff who work at this Canadian Tire lack training and experience. I asked the clerk at the auto parts counter for the oil filter numbers for my 2 vehicles. When I got home, I undertook the oil change of my first vehicle and returned when replacing the filter, I noticed that the clerk gave me a filter number that did not match my vehicle. I check the filter of my second vehicle and same thing, I have the wrong filter. I do not recommend the parts counter, people lack knowledge and experience. (Original) Le personnel qui travaille a ce Canadian Tire manque de formation et d'expérience. J'ai demandé au commis du comptoir pièce automobile, les numeros de filtre a l'huile pour mes 2 véhicules. Rendu chez moi, j'entreprend le changement d'huile de mon premier véhicule et rendu au moment de remplacer le filtre, je constate que le commis m'a donner un numéro de filtre qui concorde pas avec mon véhicule. Je vérifie le filtre de mon deuxième véhicule et meme chose, j'ai pas le bon filtre. Je vous déconseille le comptoir des pièces, les gens manque de connaissance et d'expérience.
Quick and homemade! Great spot.
Lots of selection and very helpful staff
Staff was super helpful. Finding the item was not. Stock said 7 there was 1
Not very friendly or willing to help.
Great place to shop for good prices
Great customer service, Covid protocols I place.
Great place to shop.
(Translated) Canadian Tire newly installed. Grand, superb, there is everything. Large parking, superbly clean, finally a place where the customer as it should be. Clerks advise you, listen to you and take the time to serve you .... (Original) Canadien Tire nouvellement installé. Grandiose, superbe, on y trouve de tout. Grand stationnement, superbement propre, enfin un endroit où le client comme il se doit. Les commis vous conseillent, vous écoutent et prennent le temps de vous servir....
Staff directed me to the wrong size of automotive product and then mislead me on the return policy of the product after I asked what the policy was. Multiple associates said it was a 3 day return policy but when I went to return the product the policy had changed to a 3 day exchange policy, so I went to a different Canadian Tire (on Hillside) to make an exchange, which was an amazing experience. Well worth the extra 25 minutes in rush hour traffic.
Really needed windshield wipers in a snow storm (mine broke). Showed up an hour before their official closing time and they were already closed. Thanks for the help!
Quick service at the cash
Deadly staff loves going there
Big store with most products you would need for Home, garden, automobile and sports. Full service bays. Minimal staff to help you but there are ‘search’ terminals to help you find your items.
Usually i like to shop at CDN Tire. But i bought a duramax vinyl shed, which went on sale 3 weeks after and they were not willing to pricematch it for me.
Due to Covid, I have only visited the garden centre. It was well stocked and the staff were friendly and helpful.
(Translated) For tool lovers these the best place (Original) Pour les amateurs d'outils ces le meilleur endroit
It was a store I bought stuff
Using the Canadian tire website, I entered my postal code and it pulled up my local store, how many are in stock and the exact aisle my product was in. The store is so well played out that it's super easy to find your item as well.
Well stocked store, great selection and sales with exceptionally helpful and informative staff
Typical Canadian tire
They also sell tires and have mechanics. In the summer they have a garden centre. As It's a tiny building, well, compared to the monster stores that are being built now. They pack a lot in that little space. Sometimes it's only one or two of an item which can suck if three people need the same thing in the same day. Everyone who works here is great. They know where everything is and are more than happy to help. Also. I have to say they are always fully staffed. You can always find someone. Well it's rhe only one in Elliot lake and the next one is an hour away so it's the best bet.
Helpful, accomodating staff. Great credit card program and rewards
Very friendly and helpful staff, good selection. The associate in automotive even helped us pumping up our tires although we just asked for the nearest tire pressure check station.
Ct money is bs. I spent 119 dollars and earned .42 cents. I should have went to Walmart
Excellent customer Care service, The staff showed me where everything was and Even took the time to explain the items to me, Even helped me carry items to my Car, I appreciate the Customer Care Ron, gives me every time i go into this Canadian. i highly recommend Shopping here if you want excellent service and Item explantion
Found what I wanted, but line a little long to pay
Castmer serves and a cashier they are not friendly and not helpful.one of the manger came to help. They need to learn something could castmer care.
Lousy service, decent selection if you can find it yourself.
One of my favorite places to shop. Great sales and they have what I want 99% of the time.
Deborah Howe is doing a great job creating and maintaining the plant centre at the Cranbrook Canadian Tire. I recently discovered Calatheas and now check regularly to see what new stock I can add to my collection. I really like how Deborah has used shelves and coat racks we can purchase in store to display plants. I have my I on the sprayer she uses, also sold in store. Distilled water for my plants is now available at Canadian Tire too!
Nice clean store, friendly staff.
Hi I want to say thank you so much for providing a air conditioner that I desperately so needed. And your employees .I deal with health issues so thanks so much It means so much. That yo people provided what i needed in a crisis circumstances .thanks Peter meaney hi I just would like to add .a friend had a bad experience with ATV tcl tv .this is not about Canadian tire store it's about tcl tv and any other products from tcl I hope the manager can read this if they sell tcl tv etc my friend had a terrible experience there is no service here in Canada so spread the word do not buy tcl TVs and just warning people to not buy this product tcl let's put tcl out of business spread the word go on Facebook Instagram etc thanks
Ordered a part from the parts desk. Canadian tire looked up my truck and they ordered the wrong part. My mechanic looked at the part and said it wasn't right and would never fit. I tried to take it back and was refused a refund even though the part wasn't even out of the box, was less than a week since I bought it and I had the receipt. So much for their 90 day return policy. I would recommend the auto desk manager be retrained on how to look up parts in their system so this doesn't happen again to someone else.
Have almost everything I need service is great
It was great at the new Canadian tire store
Very disappointed with this Canadian Tire #234 (and in general): I wished to purchase a Dyson vacuum cleaner and went to the store. They did not had and they placed an order, telling me that in about 10 days they will receive it. They should call me when they have it, but that I should also give them a call if the 10 days pass. We placed the order on May 12th. On May 22nd, I went by the store and inquired about my order. They did not had the unit and they did not know when they will get it. Tried to call after another 5 days, as they had more shipments coming in. Without result :(. I asked them if they will ever receive it and if the order was really placed. No one could offer me any kind of details. I wrote CT Support and provided all info. The message was: "We will respond within 24 hours". No response yet. RIP Canadian Tire
I just want to thank Joanne for her help. Always friendly and cheerful. Always runs around the store helping me to find the items on my list. I can always count on her help and I truly appreciate it. She is at store #146. Thanks again
Young kid at customer services was great :) made me n my friend laugh
(Translated) 155 st-emille (Original) 155 st-emille
It has its ups and downs. Ups is that there are some extremely helpful employees that truly care about customer service. Downs about the brooks store is that it RARELY has the products in the flyers. I often have to travel to medicine hat to get the products on sale in the flyer.
This place gets more expensive every time i shop there.
Love Canadian tire!
Didn't like their policy for refund in gift card Did call customer service based on their answer and it was more worse
(Translated) Good service offer (Original) Bonne offre de service
Waited 25min for assistance in the sporting department .
Was ok
Very friendly staff, prices not too bad for staple gun
always good!
Friendly cashiers
Nicely laid out store. Needed something not kept on sales floor. Kind of painful getting someone to locate it but the guy was very helpful in getting the large box loaded on a trolley and to cash.
It was great as always. I love my mechanic Bob Ford!!
Its always good. They have everything you need. Great fast oil change as well.
Prices are good
Great deals here today.
No thanks
Good store. Showing its age a bit.
Such a wonderful place to shop. Friendly staff and always has the stock I need ????
Excellent customer service,Such a polite cashier (Geet) to talk to.
Canadian tires wifi has a crazy range...
Rate and reviews are a nuisance
Has everything you need
I needed a 4 minute job on my tire and they wanted to keep the car for a day to do a 4 minute job. Not impressed!!!!!!!
Friendly service and knowledgeable, pleasant staff is what I have encountered at every visit to Chatham's Canadian Tire Store.
I asked two different customer service representatives to help me find an item. No help at all.
Helpful staff
It is getting more and more improve to what it used to be it's actually a pleasure to go in there again
They were great, broke down on highway, limped my car there, they had what I needed (thankfully it was a basic repair) they have "curbside ordering" at their exit doors so there was no wait as long as I knew exactly what I wanted. The most helpful Canadian Tire I've ever experienced!!
Not overly cluttered like many CTs. They have self check-outs, but only one 'live' cash register opened. I found that inconvenient.
Some of the people here are not very helpful. This place has what you need and then some. I recommend shopping here. Just make sure you speak to the right person.
This store is cluttered, dirty, some of the stock seems out dated, the staff is not as helpful as they could be. They are super friendly though. I just think this town needs a newer and a bit bigger store. This must be the only original Canadian Tire store left in the entire country.
Was ok.
Always find my indoor house plants here Store is always clean
Great selection. Like any other Canadian tire around. The aisles are always crowded with stuff and look sort of junky
Typical Canadian Tire, nice, clean, full of things.
Item that I was looking for was available
They had all the stuff I needed to make all my oil changes myself. Well done
Two out of three times ordering online to the Wallaceburg location I have had problems. I stopped in to pick up my order and they reassured me with attitude that they would call me when the order was ready. Skip ahead 3 weeks can I go in again and the same lady told me that the order is cancelled for some reason. Why not call me and tell me that? Second time again, I hadn't heard anything so I stopped in three weeks later and was told they would call me when the product came in. Showed up again in three weeks later without them calling me and they told me it still hasn't been shipped. They told me it was coming from Chatham. A little ridiculous. They need to organize their online ordering and customer service procedure. No wonder why people are using Amazon or Walmart online more. It's sad because I'd like to support Canadian Tire
Very well organized store. Lots of stock.
Product in stock and sale price was great.
Like all of them there is a great selection and they have awesome sales.
Good tool selection
More staff would be helpful.
They didn't have what I needed had to wait a long time for service and by the time they did show up they had no room for me anyways not for at least 3 weeks I guess if you only have two guys working in the back
Big selection
(Translated) Very good service. I found what I wanted in special (Original) Très bon service. J'ai trouvé ce que je désirais en spécial
Great service..friendly and knowledgeable staff. They went the extra mile at every touch point from the floor to the leadership team. What a great feeling in a world where everyone seems rushed the Staff made us feel very welcome.
Great deals
Excellent service! Helpful and Prompt staff
Car serviced here without a line up. Prices are a bit cheaper by about 10% as compared to the dealership. Service quality is also comparable to your dealership.
Christmas shopping was great,good selection,wonderful staff. In all a great experience.
(Translated) Forgetting to order the part. (Original) Oubliger de commander la pièce.
(Translated) Everything is expensive (Original) Tout est cher
Stock numbers are constantly not up to date with their website. Call ahead and get the person on the phone to get the item into their hands before making a drive to pick something up. Pretty unreliable have had this happen on multiple occasions. Store is really starting to look dated compared to the newer canadian tire stores. Aisles tend to be congested and messy. New cash design is awful no flow to it forces everyone into a single long line.
Well organized and asociates are helpful when available. ????
The cashier was not very good. He throws my change on the counter and I had to ask him to hand it to me because I couldn't pick it up and then he dose the same with my recept right after telling him I couldn't pick it up, this is after spending over $500. Not impressed with the teller. Everybody else was great.
Always helpful staff, good deals!
Staff not answering phones. Waiting 4 minutes for some one pick up the phone.
I was very insulted by an employee today. I stopped to ask an employee where heaters were , she told me but she looked at me with suspicion, which confused me. I suddenly realized she suspected me of stealing. I was very perturbed and seconds later she came with a co-worker and instructed me to take my travel cart to the front of the store. I was not happy and swore as I went to check out my purchases. I was adamant I would not be returning to the store any time soon. I left my complaint at the checkout with my cashier and as it turned out the acting manager was at the next till. The cashier was pleasant and tried to get me to understand it was store policy that all bags and carts be left at the front. After 6 years living here I never knew that. Never saw any of the signs posted throughout the store. As I was leaving I ran into Deb, your wonderful employee. After explaining to her what happened she quickly explained the extreme theft problem within all stores in Elliot but apologised for my experience. She has away about her that makes your day better and brighter. I just wanted to say thanks and I had know idea the problem of theft was so rampant. Suggestion: Maybe the signs could be updated and a little brighter and more noticeable. Also sorry for my rudeness to the other employee, but she could of handled it differently. Signed an enlighten customer and very disappointed with the residents of Elliot Lake who spoil it for everyone. It's 4 Stars now
Well stocked - friendly staff
The staff was very helpful this evening
One of my favorite places to go!!
The lady at automotive counter was kinda mean and not to helpful. She was rude when I ask a basic question and then huffed when I asked a follow up question. Then the next customer came up and she did the same. Both myself and the other customer left without getting what we needed. This happened today. Would not advise anyone to go through with that.
Always have liked this store.Clean bright and has lots to choose from.
Correct
They had the bulb I was looking for
I wish I could spend more time here!!
It was good got my son's bike and helmet
Bought a really good looking, healthy rubber tree to spice up the office, and we get all our pet supplies for our shop cat here as well. Always quick and easy here.
Excellent customer service. They helped me out return a defective product when others stores and corporate Canadian tire copy and paste their generic return policy and told me there was nothing they could do. Funny how this store could figure it out without a problem. They understand customer service.
Good friendly service. Very happy.
It's a CTC - not enuf staff or they r all hiding
We bought an item 2 weeks ago and saw that it was on sale starting today in the Boxing Week flyer. We were unable to get the rebate on our item because this store only honours returns during the first 7 days. We drove to another Canadian Tire store out of town and we were able to get the $150 rebate without a problem. Shouldn't all Canadian Tire stores have the same policy about items that come on sale? Needless to say, we will not be doing business in the Brockville location.
Today I tried to find a door stopper like the picture below. I asked 4 persons , showed the picture and got 3 different answers. One of the staffs told me he would call his colleague to help me near to No.39 shelf and I waited a long time, nobody showed up. I would like to say if you don’t sell this product, you should tell me directly. This is really disrespectful.
Good stock. Friendly and helpful.
Absolutely the worst experience of any service i have ever had! When I dropped of my car I asked them to change my tires and check me oil they said it would be done close to closing , I was home waiting and as I was I realized they were closing soon, I got my uncle to drive me to the mount Pearl location on merchant drive , and I had to beg him to give me my car . He said the lady that calls to make sure it's ok if they keep the cars over night said everyone one approved ... I certainly did not even recover a phone call let alone approve it , j had work in the morning. He gave me my car and said to bring it back tomorrow I said fine ! When I went there they said no appointment has been make , after a little tiff they took her in. I picked her up later they only charged me for the tires, and I asked if they checked the oil , the person at the counter said "i guess it didn't need to be done " that was that and I left Now 1.5 months later I hear a ticking in my car , my grandfather who is a mechanic , was just about to check the oil to make sure it was fine . There was not a stain come out on the stick. I drive my car in around mount Pearl and out to bay Roberts (1 hour) every 3-4 weeks. It needed to be changed , and if I hadn't brang the car to my pop to see what it was , since it was only a little ticking I could've easily let it go , I could have damage done to my motor ! This is disgusting service . All because someone was too lazy to check if the technicians checked the oil in my car
The worst costumer service. Rude and unprofessional. Will never go back.
Well layed out, helpful staff
Always lots of tellers on so your not standing there all day love it
Al and Luigi went above and beyond to make sure I got the right tires on my car last month and Luigi has installed two performance exhaust systems for me in the last few years on my Mustangs, everytyhing was lined up straight and centered perfectly both times. Thanks guys.
Great store. Super knowledgeable and friendly staff. I was really impressed with how clean it was and followed all covid protocols. I'll definitely shop here again. Highly recommend!
Update: All done at Brakes and Muffler! I don't need to change a new Caliper! Canadian Tire is good but customer service is not good! My car was bad for the rotors and pads. I had to change the pads to drive my car for work. So I came to Canadian Tire and I would like to book appointment to change the rotors and pads for my car. But they said: I had done a half job and they can't do it! It's weird? Big company will real rule? They said : I need to change a new Caliper?? but my Caliper is still good! omg I called to 1 (800) 387-8803 for complaint about that and they said: waiting a few minutes then 1 hours with no answer! I have an appointment with Brakes and Muffler, they are so nice and easy !. Bad service ! You're a big company but you don't need to grow up your business! Let's see your stock on the market!
Good friendly service
Awesome setup...display grabs u, as u walk in!!!
Friendly service helped me find electrical contact spray ????
Crappy layout
Great selection, but if you're looking for something in their flyer, forget it. If it was a good buy it will be gone. Rainchecks are a joke, they never call to say the item is in, you have to keep returning to the store. Aisles are too narrow.
Quick service. They email you when item is ready. put parking space and phone # in the email. That's it then they bring it to your car.
Has lots of variety household goods sporting equipment , outdoors for the house and camping supplies . Xmas decor is out too !
Big store lots of products and great sales
This review is for the auto service department. Every time we call to see what was wrong with my car it was a different story. They have no clue what they are doing. They told me the car isnt drivable but yet they wanted me to drive to a transmission repair shop. I will never bring my car there not even to change a light bulb. I strongly recommend no one take their cars to Canadian tire.
(Translated) It's a little Canadian Tire. Less choice and less inventory than in larger stores. Instead of selling food (pickled mushrooms !!!) or party balloons ... They should focus on their primary mission. (Original) C'est un petit Canadian Tire. Moins de choix et d'inventaire que dans les plus grandes surface. Au lieu de vendre de la nourriture ( champignons marinés!!!) ou des ballons de fête... Ils devraient se concentrer sur leur mission première.
(Translated) Very good customer service and really courteous managers! (Original) Très bon service à la clientèle et les gérantes et gérants vraiment courtois !
The Chatham store actually had what I was looking for, imagine that! 2 stars are for all the times I have to walk out and go to a different store
This Canadian Tire store is excellent in Elliot Lake Ontario
Great service
It was fine. The assistant at the self check out was very helpful. In and out in no time.
Very friendly hard working staff and good customer service and a very clean store and their manager Keith looks like Jay Leno.
Good service
Fine. Keith
I would've given 5/5 stars, but their car batteries are garbage. I have bought 7 RV batteries over the years and every one has failed within 3 months of the warranty running out. You can never get a straight answer, when you ask when the acid was put in because that is the day the life of the battery starts . It could be a year or two before it is sold shortening the life of it. Myself being a commercial fishermen I like to have a couple of dry batteries in storage in case a battery fails. It isn't a big deal to put the acid in them yourself.
Plants still looking good.
Easy in and out. Staff was helpful.
What a mess they are remodeling but when completed looking forward to the change be pacint it will come
I was returning an item that was faulty and I was treated like a criminal it took 45 mins and the employee called her mgr and he hmmd and hawed. I was getting furious by this point, I mean wow really. Really realty bad service. I have spent a lot of money there and to be treated that way just ridiculous.
One of my fav Canadian Tire locations. Personally I find this location better stocked than the others in the west island. The workers are friendly and very helpful. The only con is that the parking can get a wee bit tricky sometimes but if you are willing to do some walking you can park a little further no problem.
Ok
Very good
Their curbside service leaves everything to be desired.
Very helpful
Well laid out and helpful staff.
The shopping experience could have been much better. Problem was these incredibly annoying "ATTENTION CUSTOMERS... ATTENTION CUSTOMERS" announcements every few minutes. I couldn't get out of there fast enough.
Superb service and customer support Good quality low prices
Find just about any thing in there
Lots of stock found what I needed
It's just Canadian tire .
Good hours and deals. But sometimes there is quite a line up for the one till that is open.
Hope they build it soon.Can't wait !
Today i went CT 1608 Queensway branch to return a table winter cover because it wasn’t fit my table, and I was surprised of the customer service agent at the return desk how she dealt with this case The item wasn’t used and the box was open because I couldn’t fit it well inside and I dont need to spoil the box, and she told me That only i can give you in store credit and cant be refunded because we cant put it on the shelf because we are different franchise of Canadian tire and we need to throw it in the garbage ! and she started to tell me we are not same Canadian tires branch, this a franchise I didn’t like how she said that she wants to through it into the garbage this is not an appropriate language or attitude! Regardless of how she wants to return the item. I took the item and left with a full of disappointment and i don’t need to return anything and i wont visit them again Poor customer service and poor return policy leading to losing customers and bad word of mouth and I will never buy anything from Canaidan tires again because i will be concerned in case i need to return something how i will be treated!!
Bad experience getting new tires installed . Im very dissatisfied with the service I received . It started off my appointment was pushed back in time . Then to be upsold on apparent issues with vehicle I was already aware of simply wanted the tires installed and winters taken off. Then after driving the vehicle about 30 kms noticed a wobble from rear tire to arrive home and literally find all the wheel lug nuts about to fall off could turn all with my fingers. I am aware you have to re torque after 50 km but these were clearly missed as all other wheels I checked and turned slightly with my torque wrench were tight. It's a good thing the tire didn't fall off and my wife and newborn weren't in the vehicle. Less than satisfied.
This Canadian Tire location is the closest to me and I have had no problem with curbside/in-store pickup orders with them since the pandemic began. They have improved their process further during the past year by providing a dedicated area for order pick-ups, complete with it's own crew and pick-up lockers (so if your item is in a locker, you don't even have to talk to anybody at all) and streamlining the curbside pick-up. Very quick and painless orders every time. Excellent customer service.
Staff had to get 2 items out of the cabinet on sale for someone else waiting. I was standing there and said I'd like 2 items as well. He said, my hands are full. I was shocked and so was the other 6 customers standing in the isle.
Typical Canadian tire service...
No service dogs permitted with no control o we them
Great selection! My favorite place for candles!
(Translated) Pad too much to order for a Canadian pulls (Original) Pad trop a l'ordre pour un canadien tire
Crystal went above and beyond to help me and my dad out. Saved us so much time in the end! Thank you!
(Translated) Some staff are very helpful others ignore you (Original) Certains membres du personnel sont très serviables d'autres t'ignore
Canadian tire is honestly the best place to go for whatever you need
Everything in this store is made in China junk!!!
Brought in broken tools and they honoured their guarantee. All good
Less than 3 hours in on a four day sale, they were out of product (knife sets). No rainchecks available and apparently it is corporate's fault according to the staff... Not impressed
My local, "2nd home away from home. "my love for CT has been a long one." 2 things stick out the most, service and especially return or exchange of products, something happens a product breaks and with your receipt you op in to exchange it or refund it. This is handled immediately upon coming in to the store. It's so so simple. This return policy Is the best in practice as it is in real life. And from a loyal customer of 30 + years this service policy should be implemented throughout all such big box stores. Really, " please the customer and you'll have business from them for life." SR
I love the huge amount of product the store offers and the prices are actually very good when they have a sale one... which is weekly. However... customer service can be pretty suspect at times. It seems like some staff don’t really want to be there. Update -Recently I have found that the guy that works in the hand tool department to be quite accommodating in helping me find what I was looking for. Automotive seems to be hit and miss.
Ordered online and picked up curbside. Emergency supplies for hurricane Larry. Fast, efficient and good prices.
Bunch of Retards working here. Train your staff better!!!
Couldn't find anyone quaĺified to help us find what we were looking for, found it on our own. Went to customer service desk to order item from book but because of Christmas shopping very busy. There was only one person working desk we left decided to come back on a quieter day.
Na they never valued fired people they were happy to get rid of me and give the crazy chick my position. Not knowing they rub it in my face. You fire me because I carve my ex Alexa/Lex name in my arm. I want more the two week pay out. As you call me shop lifter with out no reason fire me because I want to express my dead ex name.... #same as crishtians oh wait Canadian in the name
(Translated) FREE FOR ALL! We pile on it. Customers who have not made any purchases, must "step over" the world, in the queues, often endless ... in order to come out and in addition, NO HAND CLEANER, ???? to quit ... (like 50% of poor businesses.???? (Original) FREE FOR ALL! On se pile dessus.Les clients qui n'ont pas fait d'achats,doivent "enjamber" le monde,dans les files d'attentes, souvent infinies....afin de ressortir et par surcroit, PAS DE NETTOYEUR A MAIN ,????pour quitter...(comme 50% des pauvres commerces.????
VERY GOOD STORE..
Prices are deadly by!
(Translated) Don't even take replacement parts for their own products; here a $ 10 coin for a compressor. The seller trying to sell me a brand new Mastercrap compressor again, for $ 160 ... Are you walking to commision by any chance? What a lack of professionalism! (Original) Ne tienent même pas les pièces de remplacement pour leur propres produits; ici une pièce à 10$ pour un compresseur. Le vendeur à essayer de me vendre un compresseur neuf Mastercrap encore, pour 160$... Marchez-vous à la commision par hasard? Quel manque de professionnalisme!
(Translated) Always well served????, they take the time to help you make an informed choice. (Original) Toujours bien servie????, ils prennent le temps à vous aidez afin de faire un choix éclairé.
Beware of sale discount trap. Check walmart and amazon.ca to know the actual price
Poor service.
Its a canadian tire - has stuff that you need, sometimes has great deals
(Translated) Almost everything is low-end, lack of staff on the floor, on the other hand when you find one, very attentive (e). (Original) Presque tout est bas de gamme, manque de personnel sur le planché,par contre lorsque vous en trouvez une/un, très attentionné (e).
(Translated) Very quick and very courteous (Original) Très rapide et très courtois
Curbside pickup is fast and friendly. BAM. 5 stars! Customer service is in top of reviews.
Good selection, good prices, good service
Fast service but front desk guy was slow
Different fiyer than Toronto's
great customer service
Friday, 13 people in line ,one teller, not impressed
Extremely wide selection and very good prices when on sale.
Friendly service. should sell fishing licenses as they sell lots of fishing gear.Prices seem to becoming non competive in all departments.
The only thing that I don't like at Canadian Tire is trying to find an employee to help
Staff friendly and helpful
I quit shopping at Canadian Tire when I was living in Kamloops due to poor customer service. What a breath of fresh air when I arrived in Cranbrook. The guys in the automotive department were amazing in getting us set up with new Winters and rims. The store is well stocked and many employees asking if you need help rather than hiding like other stores I have encountered. The curbside pickup is also the best. Quick turnaround sometimes under an hour.
Goid selection, reasonable prices.
(Translated) Perfect (Original) Parfait
Last Sunday, September 5th, my husband had a situation involving major damage to 2 tires of our van. After managing to get a ride to your store in Courtenay, he was amazed at how wonderfully helpful the team was in the tire department … the service was incredible… the best ever! A huge thank you from Kevin to the team who worked that afternoon in the tire department!
My tail pipe came loose on the hightway just before the cut off to Fort Erie. I went to Canadian Tire and the gentleman said they could not help but would take it off so it would not spark and suggested a muffler place in town to go to the following day. He said it would be cheaper there than him ordering in all the parts. He was correct. My son took the car the following day and was please at the service and price. If it were not for the service guy taking the time to help me I would have ended up spending double or more. I go there for everything I need now because he was so helpful and caring.
(Translated) The aisles are very small store well maintained but overloaded in the aisles (Original) Les allées sont très petites magasin bien entretenue mais surchargé dans les allées
Absolutely shocked today going into Canadian Tire Cranbrook. Cashier kept taking mask on and off. Touching her face and the phone, computer and credit card terminal without sanitizer. Manager (!!) walked past me coughing with no mask on. I counted at least 4 customers in 15 minutes with NO mask on. With so many travelers from out of province before the long weekend, this is more than concerning. This store is just inviting a covid outbreak in our small city. I’m done shopping here until covid is over.
Seems like no delivery is available, other than that, it is one of the big home products sale store.
If you shop the sales there are good bargains to be had.
They got stuff I like
Helpful
(Translated) Nice choice of tools ... good quality guarantee! Reasonable prices ... (Original) Beau choix d'outils... bonne garantie de qualité ! Prix raisonnables...
Great place to shop
(Translated) Small alley, little inventory, employees ok (Original) Petite allée, peu dinventaire, employés ok
Owner was very helpful with getting my husband into four new tires! Great service and easy to deal with. Highly recommend the Martensville location.
Very good service with parts and service
Great service
Hard to get a sales associate that knows anything and is willing to help me
Fine
A mess.
Good service, nice big parking lot so no trouble getting in.
The store is a little chaotic at the moment as renovations are taking place. Shelves are empty in a lot of the aisles, and their covid protocols seem to have lapsed as there was no hand sanitizer available. It appears that the shopping carts are also no sanitized after each use by staff. We had to ask for wipes to clean the cart before using it.
Found what I needed quickly and fairly quick check out
Great deals, great service, everything was in stock.
Horrible
Lady was rude
As well as buying all kinds of small things here I have also purchased big ticket items from the hunting and fishing department. The staff were always polite and knowledgeable. Unlike some other Canadian Tire franchises I did not have to line up at the cash for 20 minutes to check out.
Keep Jenn, she shows enthusiasm you don't see in retail anymore. Wonderful will go back just because of her.
Really good customer service from my experience today :)
Always like C T
No tax
(Translated) Impossible to find an employee ... lineup could end up at the cash desks because there are always just 2.5 cashiers. Go to St-Jean. It's 100x better! (Original) Impossible de trouver un employé...des lineup a pu finir aux caisses car y a toujours juste 2.5 caissières. Allez a St-Jean. C'est 100x mieux!
Love this store , always have a good experience
If I wasent followed every where would of been nice I don't need to be watched I'm a grown man with anuff money to buy what I wants there should talk to management at this location
Seems they cut their hours. Seems I'll be buying my new inverter generator somewhere else. Not worth the ride to Summerside.
I usually do not take the time to write negative reviews, but given the absolute subpar service I received from this Canadian Tire Auto Service, I feel obliged to do so to spare other customers from the same poor treatment. I had an apt for a vehicle inspection this past Saturday and actually spoke to one of the auto service employees on the phone prior to my apt - Scott. The day of my apt, I was greeted with a frown and disrespect. I ignored this thinking that everyone is entitled to a bad day, although in retrospect, I should have seen this as a red flag. After waiting an hour and a half, Scott shows up and tells me that I failed the inspection because my car has aftermarket parts on it. This frustrated me as I purposely took the time to call ahead to inquire about the inspection requirements. When I had spoken to Scott on the phone, he failed to mention anything about aftermarket work, even upon me asking. When I brought up our phone conversation, he rudely cut me off and replied with "I don't do the inspections. Do you think I have time to spend 40 minutes on the phone with each client that calls”. A simple list of suggestions would take 15 seconds, not 40 minutes! After all, if he does not conduct the inspections, that means his job is to answer phone calls and address customer concerns; something he refused to do on my initial call. Not only was this employee, Scott, extremely rude and dismissive to me, I also saw him belittle the woman ahead of me in line. Canadian Tire should really take the time to re-evaluate who they hire and assign to CUSTOMER SERVICE positions. It’s obvious that this employee could benefit from proper customer service training. I thought I made a good decision choosing Canadian Tire Auto Service as their inspection cost was reasonable, but please spend the extra money and spare yourself the disrespect + poor service!
Great customer service
Staff is so friendly and they know where things are.
Despite the long line ups the prices are good and the staff is friendly.
Staff in the summerside store is great.
Excellent customer service.
My visit to Ft Erie ctc auto service ended with complete satisfaction. The service manager was a complete professional giving me more reason to continue using their department. Thanks once again.
Great service
(Translated) I love (Original) J adore
Great customer service but the bathroom was disgusting... They have signs everywhere about wearing masks and physical distancing, but the bathroom makes them look like hypocrites.
This is the only place in town where they let your dog come into the store on leash and the staff are so awesome about having Mouse & I together in their store you're always happy to see her thank you very much Brooks Canadian Tire
(Translated) Many special goods (Original) Beaucoup de marchandises en spécial
Bon service
Typical department store
Lots of stuff packed into this location.
I sometimes have a hard time finding someone that works there.
Friendly staff and good sales.
Too many products with price tags. It was impossible to select equipment and extremely annoying to try and hunt down an associate for price checks when an entire department of products had no prices listed.
Always a pleasure to shop at this store
clean store, friendly staff
Great spot
Did an online order that was 2 be picked up by noon and nothing was ready and they didn't even have the product. waste of time
came for an oil change. they brought it in changed oil parked it. paid my bill ,went outside and wouldn't start. they say it now needs a starter. never had a problem some wires hanging from under dash. i told them i will take it elsewhere so they pushed it outside in middle of firelane with the keys still turned on and left it.
Always love spending time in Canadian tire stores
Customer service is almost non existent in the tire section. Good thing you can check stock and order online...
Pretty accurate website when it comes to checking stock of the local store
Love the new location in Martinsville, saves me from going into the city. Very friendly and helpful staff. I spend to much money at Canadian tire!!
This locations security guard kicked me out for having my own shopping bag. Plastic bags only for Canadian Tire ????
I appreciate that this store has a large inventory, and does not rely on online sales.
I like going to Canadian Tire because of the variety of products they carry. Hardware and tools, kitchen stuff and other items for the home, sports equipment, toys, auto parts. When items go on sale they are really a good deal that I really look forward to this and I have bought several items through the years. Recently I bought a stand mixer for half of its original price. Their staff provides good customer service and are available if one needs assistance. The store now has the rewards program called Triangle Rewards.
Store is generally clean. Cashiers line moves quickly, cashiers are friendly. Unfortunately, the inventory counts at this store is very poor. Hopefully inventory counting issues can be resolved so online orders and in store visits are better in the future.
Had some good sales on right now. Staff were welcoming
If you don't know where something is all you have to do is ask any employee and they can tell you what isle it is in very simple shopping and they go out of their way to help you
Good service
(Translated) I find the store in a mess ... Especially in front of the seasonal / sports counter ... I often ask the clerks for help to find an item and people always come back to me saying: have not found it ... Moreover they have plenty of external warehouse ... The other time I wanted pool chlorine and had to have it delivered from another warehouse ... lala at one point ... I change to Canac .... good day (Original) Je trouve pomal le magasin en bordel... Surtout devant le comptoir du saisonnier/sport... Je demande souvent de laide aux commis pour trouver un article et on me revient toujours en me disant: ont le trouve pas... De plus ils ont pleins dentrepot externe... Lautre fois je voulais du chlore de piscine et ya fallu que je le fasse livrer dun autre entrepot... lala a un moment donner... moi je change pour Canac.... bonne journèe
Very helpful staff
Wrong!there is marks
(Translated) I like bcp and very good service especially from the one who worked on toys Thank you !! ????????♀️ (Original) J'aime bcp et très bon service surtout de la part de celle qui travaillais aux jouets Merci!!????????♀️
Great store
(Translated) It's a good store where you can find everything. However, checkout service is incredibly slow! Only one cashier available and the line gets longer! Please hire !!!! Since the start of the pandemic, I have been shopping online and sincerely believe I will be back! (Original) C'est un bon magasin ou l'on trouve de tout . Toutefois , le service aux caisses est d'une incroyable lenteur ! Une seule caissière disponible et la file s'allonge ! Embauchez SVP !!!! Depuis le début de la pandémie , je faisais mes achats en ligne et je crois sincèrement que je vais y revenir !
Was just in to ask about tires and the parts lady was extremely rude. I almost walked away from purchasing the tires.
There are very helpful staff, great deals and hey, it's Canadian Owned.
(Translated) They never have anything (Original) Ils ont jamais rien
I had a problem in one of my tires, they fixed it without appointment. They dealt with it as an emergency although I went to another store and they asked me to come at a later date
Bring back the gun department We as a community are so limited already, bring us back an affordable option and a great reason to continue shopping with you!!!
(Translated) Very slow service (Original) Service très lent
Good location and nice people.
Ordered online and Canadian Tire Staff brought it out and put in our trunk. Curbside at its Best
The help we received was fantastic.
Rob was very helpful at the service desk with a great attitude. Appointment was on schedule and I was in and out in a short time. A great first experience at this location.
Great customer visit they help me to find products the store was clean and well organized.
Big can tire lots of square footage put some time aside for this store it takes time and a great outdoors section with real rifles
I'm pretty sure my cats gay now after I bought a flea collar from this store but he's a lot more friendly now and seems to have a much better sense for fashion so all in all pretty good store
Prices are to high for a lot of stuff
(Translated) Like all the others. Just more of the same (Original) Comme tout les autres. Du pareil au même
Awful
Love this store! Nice and easy layout to follow! They have pretty much everything that you would need from a Canadian tire plus things that you forgot you needed. Certainly my go to store!
the new store is huge. it's lost it's homey feeling, but that will come about as people get used to it. the prices are up noticeably from the old store. even the sales are a bit anemic. the staff seem to know the stock better and seem a bit more helpful. the location may be a good one for people in south courtenay, but not as good for ppl up island, in the rest of courtenay and comox. my guess is that will see a marked drop in traffic as well as a do in sales due to the higher prices. all in all, the new store and staff are pretty good, prices well come down and then that leaves most of us having to fight traffic to get there.
Good place in and out
I have been using Canadian Tire's order online and pick up at the store in Summerside PEI since last year. Initially when I used the system my item was waiting up front for me at their customer service desk. The email notification of item ready was also in sync. An easy quick in and out and all was well. The last three times however the system has broken down. Pickup email the first time, item not at the desk.Second time, no email but customer service showing the order ready. Again I waited. Third time I asked for the item without the pickup email and the agent did get it for me but became enraged that I asked her to do that. Instead of looking at it as having done me a great service she took afront and lost the customer for her story instead. Awful customer relations. we are still basically good here. Third time I went in without a pic
Not 2 busy when I was there
Get smiles all the time here
The young man at the automotive department is friendly, courteous and assisted me through out. Good and prompt service.
(Translated) It's very big, and there are at least 10 crates. (Original) C'est très grand, et y a au moins 10 caisses.
Pretty good for a small store
Busy spot, but helpful staff - if you are looking for something specific, just ask and they will tell you which aisle to find it in.
(Translated) Lots of choice, very clean. We were well served. It is a Canadian company that deserves our encouragement. (Original) Beaucoup de choix, très propre. Nous avons été bien servi. C'est une compagnie Canadienne qui mérite notre encouragement.
To start off the retail team is pretty consistently reliable and had been for the 10 years or so since I have been going. Usually everyone is friendly and helpful. However. Recently after heavy servicing the front end of a pickup truck I brought it to this location for a wheels alignment. After 200 kms I lost 3 lug nuts so after pulling it apart I found that one lugnut was pounded on with an impact so violently it destroyed the lug and stud, the remains were finger tight. It was a rookie mistake for sure, but more importantly it's a failure at a management/direction level to not have checklists or service guides for the techs.
Liked the curbside pickup.It was perfect.Thanks Ladies of CT Wallaceburg
Great
this place is the other one that needs to be closed down.... no customer service, or little with attitude. Thanks home depot ...
excellent service
Good
Found some solid motorcycle gloves on clearance, was pretty stoked on the price.. But that's Canadian tire, crazy sales that seem to have no rhyme or reason but who doesn't like when you go in for something and it's half the price you anticipated paying
Busy but every one keeping their distance
First time there. Was good service. Its well protected from Covid-19.
Have not been impressed with any Canadian tire in quite a while.
The plant section is amazing!
They changed the layout and trap customers in unless you go through the main line even if your not buying anything
Great store, very nice staff. Tire department was very nice and efficient, but, having the entire staff go on lunch break between noon and 1pm. I wish someone would have said that when I was speaking to them earlier in the day. Still, great people, very nice.
Line was too long at cash and I left empty handed ,never impressed with this store
Excellent service from all the staff.
Went to renew fishing license system was down
Great nice sales!!
Quality of goods are much better than dollar stores, but you still need to be careful. Sometimes too expensive. friendly and helping staff.
Good black friday deals
Love shopping at canadian tire! They have everything! Great customer service!
Staff is always plesent, a sign of the times most of the items I went to buy weren't available. But they have lots of Christmas lights, but I don't need any. I know they are trying their best
(Translated) Car service; request notice if oil SAE30 non detergent for my engine Briggs and Stratton (Lawn tractor) is recommended, answer: oa ca ca e è correct, then ask another employee if such oil filter is the correct answer: e jpas on si c It's not the right thing to bring back with your bill. (Original) Service a l'auto; demande avis si huile SAE30 non détergente pour mon moteur Briggs et Stratton (tracteur à Gazon) est recommandé, réponse: ouaie ca devra ète correct, ensuite demande à un autre employé si tel filtre à huile est le bon réponse: e jpas sur si c'est pas le bon ramène l'é avec ta facture.
Seems to have staff aplenty and everything I'd expect on the shelves.
Found products online that said they were in stock at this location, but when I got there they couldn’t find the items. Staff isn’t very knowledgeable around the store other than the service department, but they have a great tire warranty program.
Best selection I've ever seen in this store
Bought a TV, a young man got a dolly for me and brought it out to my car and loaded it for me. Very helpful. :)
You should try staffing your store with help. Not one person offered to help in slate depot
Big inventory selections fair price
Great ????check out boots!!!
Very good and friendly.
Normally a great store. The rent a cop they hired since covid, not so much. He seems to think that just because he gets to wear all black with his tactical vest full of snickers, that he needs to harass everyone who walks in the store. My wife and I got stopped because he didn't like her purse and demanded that we leave it at customer service. Of course he waited until we got a cart and were several aisles into shopping before he thought to bring this up. We watched him do it to everyone else that walked in with anything that wouldn't fit in a pocket. The older gentleman that walked in with cargo shorts on almost got asked to leave too. Hopefully the fecal-form encephalopathy this guy has isn't contagious.
Lots of help to find what you need in store good service
(Translated) I'm going because the items I wanted were in this branch. With the covid I imagine that it is not easy to run a large store well but I recommend that of St Jean sur Richelieu. (Original) Je suis aller parce que les articles que je voulais se trouvaient dans cette succursale. Avec le covid j'imagine que ce n'est pas evident de bien rouler un grand magasin mais je conseille celui de St Jean sur Richelieu.
Staff are indifferent to being helpful
Always long lines to cash out.
Couldn't find someone to give me a price on a lawnmower
Great Service
(Translated) I put 3 stars because I couldn't really find the fishing department to my taste, not enough article quite simply (Original) Je met 3 étoiles car j'ai pas vraiment trouver le département pêche à mon goût pas assez d'article tout simplement
Good
(Translated) Not great stuff that you px paa sell because its brand not px sell with cashiers with the air solid beast the auto department of the shine tire vrmt not satisfied with my visit not recommend (Original) Pas super des truc que tu px paa vendre car ses marque pas px vendre avec des caissière avec lair bête solide département de l'auto du shine a pneu vrmt pas satisfait de ma visite recommende pas