Reviews of Mr. Lube + Tires (Tires)

12 Bryne Dr, Barrie, ON L4N 9Y4, Canada

Average Rating:

DESCRIPTION

Here we offer you the feddbacks of people like you who bought the products of Mr. Lube + Tires (Tires) in Barrie (Canada).

At present the business has a rating of 4.1 stars over 5 and that rating is based on 127 reviews.

You may have noticed that the average score it has is high, and it is founded on a high number of scores, so we can say that the assessment is quite accurate. If many people have bothered to value when they've done well, is that it works.

As you know, we don't usually stop to give opinions when these are good and we usually do it only if we have had a problem or issue...

This Tires corresponds to the category of Oil change service.

Where is Mr. Lube + Tires?

REVIEWS OF Mr. Lube + Tires IN Barrie

Garrett Stewart

Steve Dube

Excellent service. I've been going there for over 3 years with my Chevrolet Cavalier 2004 and never felt pressured to do anything I didn't want to. Injector cleaning, gas filter are all things that need to be done at one point or another and when they did, the car ran much better and I get a great gas mileage. Sorry to hear about other clients bad experiences, but I never even once been disappointed.

Chris Runions

Always my go too. Only thing is that I choose a day that the 9 cars in front of me were getting there winter tires on and it took forever to get an oil change. The oil change service is always great though.

Ishan B

Great place for services. The staff was extremely helpful and knowledgeable about my VW. Definitely a W for fort mac. Devon thank you for your help. I appreciate it budd. Keep up the good work.

Laura Snow

Waited an hour only for them to check my tires and say they were too worn on the sides to install them. Why not check before asking someone to wait an hour?

Kayla Wakeling

Quick service, no appointment required. It was very convenient to go in and get my winter tires changed out.

James Reed

Shereëe J

Slow leak tire for a few days. Very fast tire fix. Friendly with great customer service. Open on a Sunday too...wish I could give 10 stars

Canadian BBQ Boys

Mr. Lube always has reliable service

Jon Flynn

Good service

Zeleco Persaud

Rhonda Gallant

Thanks Moe!!!! Excellent service. And good sense of humour too!????????

Jason Garland

Laurie Isnor

Simone Lagies

This is the only place I take my truck for maintenance. Great service. Never a lengthy wait. And I trust them to do only what is truly needed. Highly recommend.

Thomas Stewart

Fantastic service. These guys really know their stuff. Got tires put on within 15mins. Big thanks to Cole!

Nathan Gilmour

Millie North

Awesome as always

C Pronk

Upon entering the garage they tell me I brought the wrong oil. First of all Nissan Canada states this vehicle runs on 0w oil. But Mr lube wants 10w... Huge mistake for a 2017 new truck

Andrea Gerus

Service was good but thought was a little expensive. Charging me a premium for oil filter on top of oil change. I only drive a Venue so $100 for an oil change seems a bit steep.

Unactive Channel

Vanessa Bruce

Quick and efficient service, just a little too pushy with the upselling.

TheLittleGamer

Friendly Staff, knowledgeable and quick service.

Justin Parsons-Coady

This location has changed over the last year. The service and friendliness was amazing and over the top (in a great way) all the lads would remember me because I used to get my oil changed almost once a month. I traveled a LOT. But unfortunately the last couple visits the staff have been cold and not friendly. I also tried to get my rim fixed there a couple weeks ago and the gentleman said they didn't do that there, which is a lie because staff have done it for me before. It was just a simple fix, needed a dent banged out but it was on the inside of the rim so it needed to be put up on a lift. When I said that they've fixed it before, he stuttered and then said the tire tech wasn't in anyways. You could tell from the second he walked outside the building that he didn't even want to talk to me. Unfortunately I won't be returning to this location for further service. Which sucks because I used to love chatting with the old crew and having lots of laughs while they worked on my car.

Marco LoPresti

Waited longer than quoted. When I finally got in, they did some service checks but could not do the oil change. They were unable to remove the oil filter.

riya sheth

Ian Evans (TBB)

Fast and efficient

Jordan Spence

Craig the manager here knows his stuff. Very very good service and will happily take my vehicle back for future assessments and oil changes based on the expertise they exhibit. They don't have the best tools available for use, but what they do use get the job done to quality expectation.

mathieu st-laurent

Awesome service ????

william mackenzie

Really great service, the young lad was really nice talk to as well as the manager too. They perfectly changed my oil, cabin filter and engine filter, and the manager even took at my breaks and even spent 30mins and fixed my headlight for free! One of the better services I have had in a long time and really recommend getting your oil changed here.

Gwil Roberts

Big military and veterans supporter. Great staff.

Marina Kurnaeva

Great service, thank you so much!

Kawaiigirlcas1

Jack Napier

David Hopia

Talk about trying to over sell!, & they're relentless!!.. never again will these guys touch any of my vehicles.

Kuldeep Patel

Great service and appreciate all the work done efficiently.

Ryan St Amour

As I rolled into Mr Lube I was lucky to get right in, no lineups, never having any time to get an oil change, I was over my kms, not by a whole lot but it needed to be done, I ran out of washer fluid on my work van just before, I didn’t say anything and they filled it up, their was no stale air in the air they made it fun and a good experience, kept conversations and communication going the whole time, it’s a newer work vehicle no nothing major needed to be done right now, just oil and air filter, they kept things professional but fun, and for ease of use I’d def come back for my next oil change when it’s due, thanks again

Mars Bar

The team at this location were friendly, professional and experienced. Fantastic teamwork! I did have to wait but I didn't mind as the team worked hard to get my car done. Will definitely go back.

cheryl w

I have gone to this particular Mr. Lube a few times now. The staff is very friendly and courteous. They have never tried to upsale anything. They have always been open and honest. They have always treated me with respect and have NEVER treated me as a "dumb girl" as other mechanics at other businesses have. Thank you! You all are amazing, hardworking and genuinely good people....????????

Heidi Bird

Can honestly say this is the first and Last time i will spend more then $150 on a standard oil change and air fliters. Dont get me wrong the staff was nice and went an extra mile to make sure i was comfortable. But i didnt not enjoy spending so much money when i can get the same oil and air filters somewhere much cheaper.

Ray

Blaire Strate

Always great customer service!

T Mast

I would strongly recommend this place for your car service. The courtesy, care and professional these gentlemen gave was impeccable.

Lexi Kubrak

Everytime I go in Chris is the best. They do the right service, never over charge and never over expect. Been hitting up this spot for years, and keep coming back even though I live 2 hours away. Keep up the good work boys

Daniela Fh

Great service, I went to change my tires and although it's a little pricey, in other places you need to leave your car a couple hours, here, everything was really fast, very organized and the staff was really friendly

Eric Vardy

Awesome service from a great crew!

Eva Langford

Sam and Tim were so friendly and went over and above to make our experience worth going to this particular location. The 70s sitcom medley performed by Tim and the generous hospitality of Sam really brightened our day! Mr. Lube off Harvey Avenue (just a few blocks off of Orchard Park Mall) is our go to for Oil changes when visiting Kelowna!!

Joost van Leeuwen

Great service, thanks

Max Romanoff

Good service!

Tim Young

Zayn and Rachel provided excellent customer service.

Teri “Angel” Lowery

Victor Burns

Service is amazing, only the best for my ride

Alicia McDonald

You can't go wrong having your oil changed here. The oil change comes with a warranty. They are friendly and fast. Great for tire changes to.

Erin

Never disappointed always great service

Samantha Chandler

I am currently have my oil changed. Once again, THE BEST customer service in their industry. They have the most friendly and knowledgeable staff and are never pushy with sales. I wouldn't go anywhere else.

Nourridine S

Saved me some money by advising on the best time to do oil change... Thanks folks

Melanie Daw

We got an oil change today and Riley was so great! Super thorough, friendly and helpful. Made sure everything was in working order and went the extra mile. Some people just have a knack for working with people! Would return :)

Tomislav Pekovic

99.99$ for an oil change... 60$ for cabin air filter.... Cabin sanitize 24.90$ + tax... to expensive.. + recommend service: fuel system cleaning , and rear differential service. All that after 30.940 km. Went there in November 2020.

Ken Thiffeault

This is my go to location for oil changes as they are quick, efficient and professional. Last visit was not the best experience, but after talking with the owner /operator this will still be my go to. The owner had called, we discussed the issue and all ended well. I would recommend Mr Lube everytime for vehicle services you require.

Jenik Antony

Stephanie Duffy

Very helpful staff!! I needed a retorque during a snowstorm while they were full up. They were happy to come out right away and help me.

TP Dev

taylor Mayotta

Pushpreet Singh

Stevie Fawn

Very friendly staff, well knowledgeable and not pushy. Explained everything and were super helpful! Great service and was super quick!

Carmen Gauvin-O'Donnell

Great service!

Ian MacLeod

Mr Lube Underhill is the only place I trust for honest quotes, quality service, and nothing extra that isn't needed. All other places try to sell you things you don't need, but Mr Lube knows trust is more valuable and gets those extra sales thru service rather than lies. Need a place to trust? Look no further.

Vishal Setia

I went to Mr. Lube this evening and we got exceptional services from their staff (Pulkit and Ishu). Thanks!!

Pinda Grewal

Mr. Peter the manager is good person to deal with. very expressive and not pushy to upsell the products. Genuine people with fast service. would be my definitely place to get my car service.

Angela Sheldon

They answered all my questions and restored my headlights to look brand new

Adam Kunis

A hardworking crew that puts equal effort into customer service and their work. Super impressed by Alex from both my visits

Saluja Prince

Tony Martineau

Old man Andy was super great. Friendly. And very knowledgeable. I would recommend this place to everyone. "Marg"

Joshua Kolthof

Awesome attitudes.. fact Excellent and fast service.. fact I will go back . Fact

Angee Gillespie

Best lube job in town

Angie Kurhan

Staff is super friendly, actually don't mind getting my oil changed when i go here. Plus i got a free air freshener....winning! The woman i seen has helped me twice and she is a sweetheart! Thanks ????

Dezmond Demyen

Been going here for years. I like that they aren't pushy with upsells. They'll always suggest you get something done but they're very nice when you say you don't want to. Easy to deal with and I just just got free wipers with my oil change!

Christian Poloniato

For a basic oil change I don't understand how their prices can be SO different. Economy Lube - $19 Mr. Lube - $44!!! I will not be returning for that reason alone. I will say that the staff is very polite and friendly.

Chirag Prajapati

Best drive thru workshop I have ever seen. Thank you so much mr lube.

Julia M

I’ve been going to this Mr Lube location for the past 3-5 years. Service was always great but the past few times I’ve been there, the service and quality of service has drastically gone down hill. It felt like when I declined their extra services, they did the absolute bare minimum on my car. I went in for an oil change and they did the checkup on lights and cabin air filter. They said I needed a new cabin filter but I told them that I have a family member who can change it for me. The guy at mr lube didn’t even shake some of the dirt out (I’ve taken my other car in 2 years ago and they shook out the air filter every time they checked if I didn’t want them to change it). When he put the air filter back in and closed up the glove box, he left all the stuff that was in the glove box that fell out, on my floor and didn’t even put anything back. They used to check door hinges and grease those up but that past few times I’ve been there this year, they haven’t. I can understand them not doing this extra stuff when it’s busy with lineups but there was no one in any of the lines and half of the staff was standing around, chatting with each-other. I used to love taking my car to mr lube cause I could easily trust them with my car but now it just seems like everything is so rushed just so they can get you out of their way. I think I will be finding a new place to get my oil changed.

Ricky Redlich

Andrew was amazing ????

John Murphy

Friendly, knowledgeable and fast. Thanks y'all.

John Fodter

Unbelievably good service great punch of people

JH

Hands down to the best mr lube in bc. We’re from the lower mainland and we’ve been to other locations but nothing was like this one. Everyone is super friendly and helpful here. Most importantly, outstanding service and with no doubt they are all very professional. The gentleman who helped us gave us advice on what to do next and was very patient explaining to us about our tire damage. I don’t usually leave reviews but this is legit the best mr lube I’ve ever been to, highly recommend. (Tmi: my bf was so shocked at how everyone at Kelowna is so nice and helpful he wants to move here????????

Liz Fraser

Bav

Great service by Mr. Param. I recommend visiting this store. They suggest services essential for your vehicle. Never disappointed.

Alanna Swan

My van had completely run out of oil and I had to get it towed in. These guys are simply AMAZING. They not only took me in LAST MINUTE but they worked together pushing my van inside from the complete opposite side of the garage. They were extremely knowledgeable, efficient, human and pet friendly which I thought was really adorable. Jordan and the gentleman with glasses (I cant remember his name but he was great) made me feel very welcomed and that they actually cared about my van as if it were their own. I left feeling very satisfied and safe knowing I would be diving back to Alberta stress free thanks to these guys. i HIGHLY recommend this place, THE BEST.

Adam Slater

Mohit and Mani are the best!

Ibrahem Al-sayed

Catharine Benzie

Great service from Mohit and team.

Tarrah Lynn

Great service with fast and friendly workers. I was in and out, received valuable information on my vehicle and ways to prolong the life of it. I never go anywhere else, this location is awesome! :)

Debora Powell

I have been a longtime customer of Mr. Lube- but tonight my car would not start, so I took it in and they didn't hesitate to fix the problem! They went to get the part I needed, a small team of staff together took apart and put back together my car!! My car is working perfectly!!! I would highly recommend Mr Lube to anyone!! They are happy to help always, and are always smiling!! Thank-you!!!! Debora Powell

Adam Lesniewski

Great customer service and fast.

Stephen Bennett

Amazing group of hard working fun men providing the best in a quick oil change. They went above and beyond to install the bug defector properly for a safe trip home to Vancouver . A special shout out to Junior & Jordan for paying attention to details in customer satisfaction . Keep up the great work

Kory Besta

C Wilson

I dislike leaving bad reviews but this Mr.Lube put my family at risk with their mistake and/or incompetence. Within a few days of having a basic oil change, my husband’s engine almost blew up, we had no other choice but to buy an entire new engine, which cost us thousands of dollars. Of course we went to the Manager and owner with documentation from our mechanic and they refused to help us, it took weeks and us having to call and go back just to get that answer, the owner couldn’t bother call us himself. We will be speaking to the Mr. Lube corporate office, the Better Business Bureau and have already spoken with a lawyer. We don’t have the time or money for this but we do not want it happening to another family and the location should be held responsible for their actions that a) could have hurt my family and b) cost us thousands of dollars. EDIT: see Mr. Lube’s customer service response below. We have emailed and we have called as they said to and still NO response. This company’s standard response to poor reviews is to say “contact us, we’ll help” and “we are customer service oriented”, neither of which are true. It would be nice if they stood behind those things and actually helped. You’ve lost our business and the business our family and friends and everyone else we can tell to never be serviced by Mr. Lube.

Mark Follett

Nicholas Yaremchuk

These guys are awesome. Needed a part and they went above and beyond to help get my wiper blades fixed fast and properly.

Saumin Master

abe hussary

Very friendly and courteous staff, reasonably priced. Got the service done needed in a timely fashion, had a nice chat with the lads working that Sunday. Would highly recommend to anyone needing an oil change or tire issue looked after.

Avery Irwin

Nathan Brown

Kirsten McClelland

I have been taking my vehicles to Jeff for a number of years and wouldn't go anywhere else. I always get the best service and all options given to me. I've been to this location for small repairs, servicing and tire changes I leave everytime happy with the work done and never feel like I wasn't informed. I highly recommend going in to see Jeff and his crew.

Mark Edwards

Don't waste your time. Literally tried to get in every day this past week and couldn't get anything better than a 5 hour wait time

Cody Dirse

Awesome place with great staff. We have had Tim service our car a couple times now and he is honest and super helpful every time! 6/5 stars

M. S.

I called 30 min before closing because my hood release was broken and I was unable to open my hood to refill washer fluid. Doesn't seem like a huge issue but in the winter it can mean being able to drive or having to walk. Missy picked up the phone and said she can try and take a look. I showed up and she got me in and started trying things to get it open. I have no clue how she did but she managed to get it open and even offered to refill my washer fluid for me. After this the hood would not close and she again managed to fix it after removing things and fixing them (can you tell I have no car knowledge). After all of this, she fixed everything and I was able to drive stress-free. She didn't charge me for the help which as a broke university student i appreciate but she did get a tip because I was very happy with her service. The staff here really care about helping out with various car services are I always leave happy!

Jess Wiseman

Friendly, helpful, and fast

J D

When I go on a weekday there is no one there, takes 15 minutes. They will lie to you to try to sell you more stuff, only pay for what you went there for.

Bryan Wright

they will try to sell you things you do not need. Service was quick

Bruce Hall

Jack Hume

Lillian Lockyer

Just had my oil change At Mr. Lube Andrei Edwards did my car Very please with the service 100%

Nicole Walker

Marc Sandaluk

Very clean shop, friendly professional staff. Very organized and thorough. I would highly recommend!

Kristen Galera

I was in a mode of panic as I ran over the biggest screw I have ever seen and it punctured my tire which then caused it to have a slow leak. I called Mr.Lube as they were close and they told me to come on in and they will fix it. They were very professional and extremely fast and efficient. Very friendly and the price was amazing. They are great and I will return for other services. Thanks guys.

Ryan Gaming

James Bond

The young girl in Peterborough was very smart with Cummins diesel. Great job done

Kulwinder Singh Sidhu

(Translated) LOVE MR LUBE! I find I'm never disappointed when I goto a Mr Lube and this place is no exception! Excellent, friendly and professionally. They always take the time to explain everything for me and answer all my questions! (Translated) Love Mr. Lube! I think I never get frustrated when I meet Mr. Lube and this place is no exception! Excellent, friendly and professional. They always take the time to explain everything to me and answer all my questions! (Original) LOVE MR LUBE! I find I'm never disappointed when I goto a Mr Lube and this place is no exception! Excellent, friendly and professionally. They always take the time to explain everything for me and answer all my questions! (Google ਵੱਲੋਂ ਅਨੁਵਾਦ ਕੀਤਾ ਗਿਆ) ਮਿਸਟਰ ਲੂਬ ਨੂੰ ਪਿਆਰ ਕਰੋ! ਮੈਨੂੰ ਲੱਗਦਾ ਹੈ ਕਿ ਮੈਂ ਕਦੇ ਨਿਰਾਸ਼ ਨਹੀਂ ਹੁੰਦਾ ਜਦੋਂ ਮੈਂ ਮਿਸਟਰ ਲੂਬ ਨੂੰ ਮਿਲਿਆ ਅਤੇ ਇਹ ਜਗ੍ਹਾ ਕੋਈ ਅਪਵਾਦ ਨਹੀਂ ਹੈ! ਸ਼ਾਨਦਾਰ, ਦੋਸਤਾਨਾ ਅਤੇ ਪੇਸ਼ੇਵਰ. ਉਹ ਹਮੇਸ਼ਾਂ ਮੇਰੇ ਲਈ ਸਭ ਕੁਝ ਸਮਝਾਉਣ ਅਤੇ ਮੇਰੇ ਸਾਰੇ ਪ੍ਰਸ਼ਨਾਂ ਦੇ ਜਵਾਬ ਦੇਣ ਲਈ ਸਮਾਂ ਲੈਂਦੇ ਹਨ!

Michael

James McPherson

Called to ask if there was availability to switch tires. Was met with an enthusiastic “YES!” Made a trip down to drop off the tires. Went home to bring the car down. After 45 minutes of waiting they said it would not be possible today due to system error. Went home to grab the truck to re-load tires. Upon returning there were new customers being helped in the service bays. Only to find the tires with the bags ripped off and one rim scratched from being carelessly thrown on the pavement. Save your money. These aren’t professionals, these are children.

Natalya O

Blown away by the service here. Needed winter tires changed quickly and couldn’t get an appointment anywhere for weeks. Drove right in here and got them changed same day no appointment with quick and friendly service. Job was done in less than 30 mins at a very fair price. Will be coming here from now on. Thank you!!!

Peter Efthymiadis

I feel compelled to write a good review because every time I've been in the staff provide really good customer service. Awesome staff, especially the tall guy that sounds like he is from Poland or somewhere around there.

Tina Maxwell

Great as always faboulas staff great service

Jonathan Rowe

Luke Stenson

Wickid staff..... friendly professional helpful great experience

Alexandra Wilson

Amazing

Lauren Snyder

Robbie Moisan

Over priced.

Keirris Dennis

Denita MacPhee

Rude staff!!!

Osvaldo Cadena

Yesterday we arrived towards the end of the day and they kindly took our car in and saved us from having to spend the night in Kelowna with a flat tire........ Awesome crew. Professional and friendly. Thanks a lot!!!!!

Strst 31

No issues. Up front discussion re maintenance. Definitely returning with our other vehicle.

Vaisakh Raveendran

Friendly staff.

Katherine Burlock

Moe was very professional and nice.

Luke sewell

Incredibly knowledgeable and helpful staff, in and out in no time. 100% will come back

Bas Dawod

Nice employees, but pricy service.

Kira Lee

Had 2 slow leaks in my tires. Gave them a call and they told me to come right over. They quickly figured out what the problem was and had her fixed fairly quick. Didn't catch his name, but the kid with the eyebrow ring was great! Could hear all the guys in the shop talking while I sat there waiting and they all seemed to get along well and it was a great energy in there. (Not that it matters, but I like going to places where people actually like their jobs!)

Josh Baker

Mackenzie Young

Super helpful and friendly staff! :)

Joerg W

Quick and fast service always get back to them and friendly people free coffee love it

Regina Martin

Kayla Francis

Sam Stark

Mow was excellent to deal with, very professional, quick service and excellent insight to keep my new truck in tip top shape. 10/10

Ian Watt

Uma Chidambaram

Good place for oil change

Gary Brown

this is the way oil changes were ment to be done!!! great staff very professional recommend everyone to try it once ..

dhiraj dhingra

Rodney Hunt

Very helpful

Ian Jadczuk

Tried to upsell like crazy and the service was slow even with decent customer flow. But they did 5 dollars in extra service so that was nice

Ryan McConnell

Liam Martin

Adeel Barki (Adeel Ahmed Khan)

Good service and the staff was really helpful. I went for oil change but they checked everything. I wanted new brake pads so they did that too.. But they messed up something and my brake oil was going down quickly so i went back again and the new team fixed it quickly.

Daniel Gasparello

Jannene MacNeil

Fast, good service, helpful

Stephanie Power

They forgot to give me my free wipers

Syed Naqvi

Great and efficient service, knowledgeable staff and examined my whole car properly. All the required maintenance was brought up to my attention as well. Had a great experience and definitely look forward to bring my car back to this location. Like

security Canada

As a former employee of Mr lube 708 Lansdowne ptbo i can tell you this is a great company for customers & employees. you are in very good hands servicing your vehicle at this location there are specific protocols & procedures during a service (eg, communication, team work ect..) that employees are trained to follow during any service at Mr lube witch will protect the integrity of your vehicle in comparison to other quick lubes that i have worked for that do not follow protocol witch can jeopardize your vehicle. these prices are good compared to other shops & there are no "sales tactics" because everything you buy for your vehicle will benefit your vehicle & if you did your research & listened to the technician youd know just how extensive the maintenance schedule is for your vehicle (change oils and fluids such as engine antifreeze coolant , transmission oil , axle oils, air filters, battery , fuel filters more) these are all things that if kept up on regularly WILL increase the life of your vehicle. you should please respect the employees as they go through the service on your vehicle Mr lube checks every point of your car during an oil change so you shouldn't take this for granted as most other shops wont check the things that are supposed to be part of the service as advertised & or promised. the management tom and Allan are fantastic youd be hard pressed to find better management as these two guys would always be there for the employees! tom & AL are dedicated to providing better customer service than the other shops. the employees here work very hard and they seriously deserve respect for what they do here. i always tried to give the best service possible as long as the customer would let me provide the best service possible. just remember that respect is a 2 way street. all customers are valued here, no matter what, on the other hand , respectful customers are held to a higher value as opposed to disrespectful customers by most places... employee pay - competitive employee hours - very good but not entirely flexible employee satisfaction/happiness - depends on individual- - job may become draining after interacting with 15 - 28 customers daily best employees are; Alex , bill , Greg , Evan , Al, Tommy, Tea, Akim, Ed dean, Damon. honorable mentions Spencer , Ryann , devin , Eddie , Matt & Jeff, Randal

Ian Turnbull

I arrived on a Saturday afternoon expecting it to be very busy, but was pleasantly surprised. I had an oil change and tire rotation with zero wait time and it took around 20 minutes. The guys checked my lights, oiled the door hinges and it was all very efficient. I'll be using this location again.

Dahn Hunter

Although there was an initial wait, I am very pleased with my experience at Mr. Lube and will definitely return for service again. Tyler was very professional and thorough, and took the time to explain the services he was performing.

Dill moffatt

Quick and good service! Much appreciated. Thanks

Booyaka Stubbs (ExplorewithStubbs.com)

Had to make a pit stop here on the way back from California so I could make it back home to Toronto. The service here was amazing, very polite technicians In and out of the bay. There wasn't any upselling involved, just gave me what I needed and I was on my way to keep looking at this beautiful place. Thank you for your professionalism, knowledge and speedy service. Will definitely be back again when I'm in the area.

MegzDee

awesome customer service ! very thorough. definitely getting my oil changes done here from now on !

Omar ON, Canada

Mr Lube is the biggest ripoff in the car industry. Charged me $128 for a synthetic oil change for my Honda and they were trying to sell me cabin air filter as usual. I pay $79 at the Honda dealership. It’s ok if you want service without appointment and are willing to pay double for lower quality service.

Michael Gillett

100% great service, even got good vocals

Joe Mifsud

Went to this place to have a oil change really slow, took them 45 minutes

Simran Devgun

Very well guys really appreciate I spent $451 for service and you guys not even screw the bottom cover i told you that i m going to BC. Very good ????????

Bill Harrington

Google User

I used these guys a few times for oil changes and etest, they've been pretty good, not pushy with extras, they will recommend but that's it. Got in and out pretty quick also each time.

Russell March

Had good service done here, guys are polite and honest. Don't feel mislead at all. Follow manufacturer guidelines, do quick visual inspections which is nice. Prices are pretty normal for full synthetic considering its something you can just wait in your car while they work

Sam Oliver

Had a great experience, barely had to wait and Cole was the nice gentleman that I had the pleasure to be assisted by. Got my flat tire repaired and put on in no time. Will definitely be back!:)

Miles Overn

Popped in there to get my tires swapped over. The guys and gals were super quick and friendly. Can't ask for much more than that.

Wendy Moore

I've been getting my oil changed at this location for years, never had a bad experience. Great people who go out of their way to earn your business.

LINDSAY

Cute mechanics, great service.. what more could you ask for

Kachina Sherman (Karnia)

Lori Wilson

Too much up selling for my taste. When I went it was very busy with switching over winter tires so the wait was long as well. Service people were efficient and quick but the experience was... meh.

Simon Boulter

Positive and proactive staff!

David Armitage (Canoy David)

Outstanding service. Live the new ownership

Canadian Coyote

Megan Banks

This location is always very polite and helpful, and even remembered me and my need of a retorque on my tires a week later even though I’ve only been there 2 times. They don’t try to sell me unnecessary services which is greatly appreciated.

Ameer Ali

GlenWest Creations

Iris Dawn

This experience made my day. The team was very professional. They seemed to have gone above and beyond. They explained what they did and why. There respect for safety was also appreciated. Good guys and good pricing. Thanks Guys.

Sanjul Kumar

Fast service and very polite staff

Alice Newbery

Good place for a quick oil change.

Bryce Rhyno

Fast and very friendly. Perfer to do it myself, but awesome if you're in a pinch.

Achanta sandeep

A bit expensive But worth it.

Janice Lam

Our rear tire popped on the driver's side on Saturday night and we didn't realize it until around 4pm. All the shops were about to close. We called over 10 tire shops that were still open and this Mr. Lube location was the only shop that does first come first serve for tire changes. They even had tires in stock that we need! Every other tire location said that the earliest they could fit us in was Monday, so we'd have to take time off work to get it fixed if that was the case. So glad we found this location and the service was great. We hung around for 20 minutes while they changed out both rear tires and the service was great! Definitely going back there again.

Mehul Raulji

Chris Hann

Pleasant customer service but they twice tried to balance my tires and the car is still bouncing like crazy. Don't pay for the wheel balancing service.

Kale Donovan

Tejinderpal Brar

jim herring

Shout out to Marcus Ahmed And Laird Excellent work Great . customer service. Pulled in for a windshield wiper and was out within 5 minutes good professional team

Mathew

Was concerned today after having my engine light come on about my car having major issues. I made an appointment with Canadian Tire but they couldnt get me in until Thursday and wanted 100$ just to check it. Thought I'd see what Mr. Lubes prices were to check this instead. Rick, a super great and friendly guy, checked it for me and after telling me it was a harmless sensor issue he reset it all for free. Amazing and a huge relief. I will definitely be getting my next oil change here! Thanks again!

Rudy Rey

Fast, excellent service

Aman Hundal

Graham did a great job. Thanks for the prompt service.

Lucas G

Very impressed by the service. Best Mr.Lube I've ever been to. Highly recommend.

Jessica Clarke

Jordan Kay

Very helpful! Fast service and friendly smiles! Special thanks to Tristan, Tim and Nikita for the over the top service!

Kelly Knight

Absolutely amazing service! Will most definitely come back for every oil change and service. Staff is knowledgeable and can answer all my questions. Service was fast and I was on my way quickly.

deby loiseau

My favorite place for oil changes and tire switches. Always friendly and they give you a beverage and a newspaper while you wait. And you don't have to get out of your car, love it!

Dipen machhi

Christtian Orozco Jimenez

Mr. Magoo 94

Been coming here for a few years. Super friendly staff, always having a smile on there face. I was helped by a gentleman named Chris. Very friendly guy

Salman Almishari

Not a friendly staff

Robert Faulds

I stopped by the shop this morning for a quick oil change and the experience was great. The team was/is very professional & friendly, went above and beyond doing a diagnostics checking things I didn't even think to check. Not to mention I was offered a complimentary news paper and coffee on my arrival. I strongly recommend these guys 10/10!

Katie5

Friendly, efficient and knowledgable guys. I've been going to this shop for years. They let you know what services are due on your vehicle, without pushing you into anything. My dog got a couple treats during the wait, so she was happy too =) Will always recommend.

Janoah Fowler

Ayden did a great job with our service! Very quick, and high quality!

Shirley Redmond

Excellent service while I sat in my car with a hot coffee! Great promotions!

williamtheconjurer

Staff was friendly, efficient. Quite exceptional. The vehicle that was being serviced belongs to my aging parents and needed quite a lot of maintenance work. The manager went above and beyond to find discounts and give me the best price possible. Superior service. You have made a repeat customer.

gohsc

I've always had my car serviced here and service has always been outstanding and cost reasonable. Today was a bonus, free beverages, chips, car wash coupon and wipers! Just go there every time you need a service and who knows, it could be your lucky day!

markgodofpoop2

Josh Crow

They broke my car. I was asked to arrange a rental car. They promised to pay for it, but I have yet to receive a cheque. After all this inconvenience, they offered my 15% off my service.

Megan Hocker

Always great, efficient and helpful service! Whether I go for an oil change or to get help with a slow leak from my tire, they have always gone above and beyond. This is always my first stop!

Karley Morley

Michael Leece

Flo Faulkner

Simon Mai

Super great awesome service. nice and quick,10/10!

Lynda M

Seasonal tire exchange. Excellent service by Sarah. Nice that you can stay in your car.

Bowen Prediger

Cody was super helpful, positive, and friendly

Tim McBeath

Overall, great staff and service, expect wait times during tire season, but the staff is friendly and efficient, so enjoy a coffee and they will take care of you in a timely manner.

Frederick Platt

Happy with the work the staff did oil change and Filter, tire rotation, topped up coolant (very low) thanks, and all other fluids. $360 of work BUT the truck is running great.

Antonio Pecora

Great knowledgeable staff. I like going there because they people are very friendly, you get a newspaper and some water while they take care of your car. I don’t feel like they are trying to up sell me anything and you’re in and out to get to the rest of your day.

Fernando Torres

That was quick, no appointment, no way waiting lines, good service and friendly. Besides my oil changed I pulished my head lights and now they really look good compared to when I have done it by myself, and they gave me one year warranty on it... Nice.

JATINDER CHAHAL

Jessica Luczycki

Excellent service from Mohit! He answered all my questions and made sure I was in and out quickly.

sandeep maddukuri

Jordan Premo

Roman Reigns

Great place for vehicle maintenance, friendly staff and efficient timing.

Adam Hadley

I'm neutral about Mr.Lube tbh. I've had good experiences, there's also been times when not everything had been done correctly. It really depends on who's working at the time. Lately, the folks at this location have been decent.

Airline Lush

Best place in town for a tire rotation. Super pleased with the quickness. No appointment needed. Love it

Joel Choy

I received their free Michelle windshield wipers promotion and recently their $15 off promotion and was thinking of stopping by to make use of at least the $15 off oil change lately. Today I finally decided that I need to at least get the windshield wipers with the $15 off offer. I was so glad I stopped by. Not only did they told me honestly that I have 2 more months before oil change is required, they also replaced my windshield wipers for free as long as I promised to give them a 5 stars review afterwards which I am doing now. I kept telling my son they do good jobs and take care of my vehicle's needs as required. I am telling Victorians that they do very good jobs and really take care of customers. I have many horrible experience with car services including I believe purposedly wreck my car to create work for future visits although I can't prove it of course. Wish they expand more of their auto services including any car services that would be ideal. This is exactly what customers need, honest direct communications and work when it is needed. I highly recommend this company customer's service which is what it should be.

Katryna Sayers

Sam is an absolute GOD. I trust him with my life!

Gerhardt Raven

I got my oil changed here and I was told that my battery was failing and needed to be replaced immediately. I later tested my battery myself by measuring the fluid density in all cells, the voltage and the cold weather cranking amps. The battery tested well in all categories and continues to start the truck in -20 temperatures. I conclude that these guys will tell you anything to make a sale.

Candice Bent

Excellent customer service, was my first time there and will be back again!

celtic Musselman

Konrad B

BEWARE!!! I had a tire puncture that needed repair. They called me an hour later saying that another (second) puncture was found and that tire was beyond repair. Both punctures were in the middle of the thread so I didn't see a reason why this would be the case. Either way, I took the tire to Canadian Tire and sure enough, no problem. I am also pretty sure I went in with one puncture but there is no way to prove it.... If this is not a scam than at least a gross incompetence.

Brenda Wasitis

The staff at this location are so helpful and friendly. They’re the best!

Holly Lynn

David Fenton

Friendly and professional..

Prithvi Pal

Great service by Kamal Sam Robbie. Definitely recommend this place. Quick and no appointment needed.

Taoufik Bouhajbane

Very good with professional attitude, also I did like how fast and clean was the service. Highly recommended ( I used to live in big cities and that's how it you used to be professional and fast, keep well guys ????????????????).

James Paton

A good place to get your oil changes and more, with nice, no pressure staff and quick service!

Shannon Lynne

Great experience. The guys that did the oil change were friendly and professional. I appreciate they didn’t try to upsell anything. I will be back.

Chelsey Johnson

Wow, what an amazing experience. I didn't know getting an oil change could be so fun until I met Rick at Mr. Lube. He was friendly, efficient, professional, and kind. The oil change was done extremely quickly, and I was treated very well. This is my new oil change spot for life!

alyssa patcheson

Horrible tire service. In the last week I have wasted 2 hours of my life. The first time they told us we needed different lug nuts for the steel winter rims and their suppliers were closed. Went back tonight... Sat in line again for about an hour. Pull in and the guy says he doesn't have the tool to get the centre caps off the rims... Wait a second ???? how did they know we needed different lugs the first thing if they never got the caps off. Beyond angry...

Sukhjinder Singh

chris thor

They guys here treat you like your a priority everytime you arrive. They are consistent and professional. Will definitely be using them going forward.

James Brasil

A Deiab

Javier Hernandez

Recently came by to get an oil change and transmission flush, they were very nice, answered any question I had to the vehicle and were super fast!! Will keep coming back

Pukhraz

Wonderful service, well trained staff. I went to this location for oil change and tire rotation. They treated me really well and offered me coffee too. Loved it. Thanks????????

Phil Lemaire

Mac Mulligan

ciaras weima majury

I went here for my first time last week and all I can say is wow! what incredible service they provided. This will now be my go to spot now. I love how its like a step by step process and showing you everything that is happening along the way! Will recommend this place to anyone. It was Amba who did the servicing on my car and I think she was the Manager there, and she did incredible work. I was long over due for alot of things but got it all up to date and now my car runs like a dream again!

Ratanjot Kaur

Have been here 3 times in a row now. All for different cars and different issues. The customer service has been great. Special thanks to Landon for going above and beyond. :) They look like a great time. Thanks for the service guys.:)

Karol Rusiak

Great service. Will definitely go back.

Edwin Popp

Very quick oil change. Was satisfied with the job.

Alex Forsey

*Edit* They have made the issue right, and I will continue to choose this location to service my vehicle* Very disappointed. I've been coming to this location consistently for years. This time, I asked specifically for an oil change and transfer case fluid change (as it was due according to manufacturer's suggested maintenance). The guy said no problem - quoted the price and everything. Then he says to me a few minutes later, " we recommend a transfer case fluid change". I said yes, I want that. He said "oh we did the rear differential". I specifically said the transfer case. There is no recommendation by the manufacturer to change rear differential fluid. He apologized for the error, but I still had to pay. I never ended up doing the transfer case fluid so I guess I'll go to my dealer. That's why you don't go to these fast oil change places I guess... Lesson learned.

Grizzly Warrior Dancing

Melanie Rochon

SCAMMERS. Clearly a new owner too. We have groups going if you'd like details on the fraudulent behavior by this location (franchise as a whole but can speak for this one). Use another oil change place in Burlington. They LIE and show you fake results to scare you into spending. Don't bother "reaching out" to them like they write to every bad review. They do nothing to retain customers. Rule is they offer 50% of next oil change lol as if any of us are going back. *and clearly you have many fake (positive) reviews as others have called out. It's very obvious.

Amanda Boddy

It was very busy but they got through everyone so fast and kept up a great attitude!!

After Dark Ent

Great service...they messed up my undercarriage on my car...not only did they get me a new one but gave me a free oil change also...great people

Landon Wark

They're good. A little heavy on the upselling though.

Marta Hajduk

Great service with a smile. Very helpful and educated team. Helped with oil service. Great to be able to drive in and get everything done in the same day. Great store! Will be back!

doug wright

Yvette LeRoux

Rumer Baxter

Have never had a bad experience coming here. They are very good at pointing out any issues I have with my car and are really easy going when I say no to extra services. The staff are so nice and patient and never make you feel dumb or horrible if you are unaware of something with your car. Did I mention you can get winter tires here. Highly recommend!

Dustin Ainsworth

Great employees

Kristian Messenger

Always fast and efficient service along with friendly staff and a complimentary coffee????

tema baker

Brock Sheen

In for an oil change today. Less then 20min and stayed in my vehicle the whole time. Dealt with Amba and wow what a pro! Very knowledgeable and fantastic customer service. Good advice without being pushy and trying to upsell you on everything (like I've encountered at Midas). And they seem to genuinely care (unlike Canadian Tire). I will definitely be back and will definitely recommend to friends and family. Keep up the good work Mr Lube team ????

Melanie Steele

EDIT*** 3 months after posted review. Contacted the branch I went to. Still have not heard anything back from anyone. Will not be returning. Waited 2 hours to have my tires switched onto the rims. Service was excellent! However 2 months down the road I find out my brand new rotational tires were not installed properly on the front and are now worn down pretty badly. After spending 130 dollars to have it done I will likely have to replace them.

Paul Smith

Great service at reasonable prices. No appointment required. Very happy overall. Thank you.

stephen sewell

Clean building. Easy to access. Great, friendly staff. Used coupon for discount.

Josh Hawthorne

The employees here are fast, friendly, professional and helpful without being pushy or condescending - that's why we'll keep coming back.

Jonathan Cowper

It is nice to be able to drive in, stay in your vehicle, and drive out. The gentlemen are friendly and not too pushy on up selling. I will say it is a bit pricey in comparison to other places I have had my oil changed.

Michele Shorter

Wow... super fast and friendly and EASY. Couldn't have asked for a better experience. I never even got out of my car...

TheSINUNDOER braz

Fast friendly services, a great team that looks after you. Thanks for the free undercar wash

Randy Bolton

Patti Stratton

I brought my vehicle in to have the snow tires put in and decided to get an oil change as well. The guys were friendly and really efficient. They told me how much it would cost before doing the service, and they replaced some really gross filters! All in all, I was a very happy customer. I will be back for my next oil change and tire swap in the spring.

Jaspreet Sembhi

Very fast and quick service. Excellent customer services.

Bernal Arce

James H

I've had my vehicle serviced here by Tim and Cole. They were knowledgeable and were quick. Mr. Lube is the place to get warrenty approved service for a great price.

Jashan Matharu

worst service i got i went there on 6 july 2021 they left oil filter loose all the oil drip down to all over the place just almost burn the engine whoever visit there just be careful and best of luck ????

Joseph Amiegbe

Quite professional and responsive in detail about car maintenance.

Danielle Miller

Mr. Lube is awesome!! We were going to get our tires changed at Costco, but they refused to put our perfectly good tires on. We went to Mr. Lube and Rachel gave us quick, friendly and WAY more reasonable priced service. We are so happy we came here!

Dan Gosse

dhwanil dalvi

No place in Barrie is as good as this. Oil change made easy and quick. Do visit for great service and beneficial recommendations.

Andrew Henyecz

Very professional approach to service.

Victoria Duggan

Rohit Chaudhary

Awesome

Maggie p

Anudeep Sasikumar

Service was good. They just forgot to put my tire caps back????

Gord MacCollum

Very quick service, got lucky when I arrived no one was ahead of me.

Dave Doran

Too expensive cheaper at dealership

Mary Heenan

Quick and friendly service.

James Edward Parkin

Took my vehicle in for one of their famous synthetic oil changes. A little pricey but did a fantastic job. Engine running quiet and great performance on excelleration. Thank you

r S

Received very helpful and honest advise about an issue i was having with my truck.

Conor Buddenhagen

Pathetic! They will rip you off at any change they get! I will NEVER go to Mr. Lube again.

jeffrey edwards

Great service winters tires on safe now woohoo

Black “NounSoriya8383” Vortex

VERY RUDE, visited them twice and that's it. They pressure you to change this and that. When asking for the price they only show you the cheap one, but when the bill came they screw you. They become rude when you don't do other services when they ask. Avoid them like a plaque. TWO BIG THUMBS DOWN.

Shane Braun

Great friendly service

Colleen “Colagranola” Lively

Was treated awesome. It was great.

Debbie Overton

Best staff. They were apologetic for asking us to move twice. Fast, polite, friendly. Free coffee, newspaper.

Linda Forsyth

Great

Anastasia Hunse

Have honestly never been somewhere better for my car. Fast, professional, friendly, and don’t overcharge. Do yourself a favour and go here!

bronson andrades

Today,21-Nov-2021 i visited Mr.lube 3388 Douglas St, Victoria, BC V8Z 3L3 I had a nail in the front tire of my car, when i just entered, one person asked me whats the problem, i told him i see nail in the front tire & tire is not flat, he told me to come in the queue where i was waiting for 1 hour. when i was in with my vechile, he told me since the nail is on the inside edge, we do not have sufficent tools here. So we cannot repair it, so my one hour was wasted in cold Sunday evening. So this means if you see nail in your tyres on the inside edges, please don't visit Mr Lube, please go elsewhere....

ਕਰਨਵੀਰ ਸਿੰਘ

Very good stafff ,, they checked everything without saying

Jaime Hartwick

I will never go anywhere else to get an oil change even though I live in Newmarket. I am beyond impressed with the service I received from John. He didn't pressure me into buying anything and explained to me what I need to watch out for. VERY friendly staff, even people that weren't servicing my car were still talking to me and making jokes and conversation. Thank you guys so much!

Adrian Drysdale

I'm still unsure of my experience. I went in for a simple oil change and left $500 later with all the upsell stuff I didn't know I needed. I don't know of, maybe the extra stuff did need changing. I saw them changing it all. Still unsure either way.

Darryl Abate

Shaun Hamilton

Tim and Jaden were awesome, honestly looking forward to my next service, just an excellent experience all around.

LackToes And TallerRinse

The Ty guy definitely deserves a raise! Amazing service

Tammy Kemp

They would not accept the used oils or help us about it. I thought since this era is "recycle and save this planet" where or how could I get rid of old oils? I would NEVER use their service since they wouldn't help us to disposal old oil in safe way.

Ross Jardine

We could not be more grateful to Georgia and Tim for being so helpful and lovely when we were in a bit of a pickle. They helped fix our car, taught us a bit about how cars worked and made a bad situation a lot better.

Stephanie Pasqualotto

Moe was very helpful explaining what was needing to be done and what can wait til next visit. Much appreciated (:

Johanna C

Very friendly staff and service was quick.

Terry Owens

These kids are so highly trained it’s amazing Jordan and the crew get it done in an honest and professional manner. There’s a lot of businesses that could take a lessons from these kids. AMAZING SERVICE!!!! And FAST!!!! Fun to watch em looking after customers so well. What a team!!

Aarti Mehta

Veronica Hackett

Thanks guys for a quick and friendly service!!!

Prasad Chavan

This is my 1st time in mr lube in kelowna and Georgia And her team is really good and helpful

Victor Filion

The workers here are amazing. Would recommend getting your oil Change here. The manager is a piece of work though.

Angela Conrad

Always a pleasant experience.

Kyle Derry

These guys are great. They showed me the results of their tests instead of just saying you are good or not so I know what I’m getting into. Had to change a few things that I wasn’t expecting to but they were excellent at explaining why and asking if I wanted to do it. Super impressed.

Jenna Lawrence

The guys working here are super honest and helpful. Thx Robbie and crew. You guys rock.

Brooklyn Baker

Really slow just chit chatting and not really doing there jobs tbh

J C

Larry Acorn

Brad

I pulled up to Mr.Lube an hour before they closed to get my tires changed. There were no cars waiting and 1 car in each of the 3 bays. A young man who worked there came out and told me that there is no way I can get my tires changed because they only had one bay doing tires and the car that was in there was going to take the rest of there time to complete. My tires were already on the rims but they still couldn't do the work aparently. This was the 2nd time this happened to me in a year. I will never go to this Mr. Lube again and I will take my car and business elsewhere.

Neetu GK Purewal

I was there at 10 and they didn't get my tires done till 2pm absolutely unacceptable.. They were screwing around and it was very frustrating I am in the middle of moving. You wasted so much of my time I cannot get back.. I will never be back.

rob cormier

I've been to this location 3 times now and each time it's been a 40+ minute wait while I'm the only car waiting.. I thought maybe it was a coincidence but I'm not impressed with the service at all.

Amilio T

Had an oil change done in no time at all. The staff was super friendly and helpful, I would highly recommend!

Sakib Ibn Rashid Rhivu

UPSELL!!!

Hardstuck Jett 3

10/10 fast efficient and friendly. Offered extra services but didn't push when declined, and had good amounts of staff working for the demand they faced.

Kassidy DeLong

HALIFAX SUNSHINE INTERNATIONAL TOURS

Violetta Ayala

Amazing place. Took me after hours no questions asked. Peter changed my wipers and it was a 3 min in and out. Mr. Lube Burlington Fairview the best!

Frank Novak

Over the years between this location and their other one both myself and my company Atlantic ArielworX vehicles to be serviced not only for oil changes but any fluid changes of vehicle will require. We also come here to have are tires balanced and rotated or even switched over to Winter tires when needed. Their store hours are very convenient for we have come here many times after normal business hours of 9 to 5 that many other locations would only have. I strongly recommend mr. Lube either this location or their other one for Quick Service

Paul Thomason

Holdyn Longboat

h n

Pfftt

chad young

Really great people! In and out fast! Great place, I I recommend this place

Beyond Bond

I had an excellent experience of getting my car oil changed and tires done. Employees were so friendly and they recommend what is best for your car

Jepthia Messam

Very clean, new facility. The management staff are very professional as well as the other staff. They were very polite, and asked before doing any service service on my vehicle. The promotion for free wiper blades with an oil change is an excellent deal. The printout of dealer recommended services that my car needed was very helpful. I will be sure to come back for my services, including my tire change over!

Alex Ireland

Max Yu

Chris LeDrew

Very busy and in my opinion under staffed, the staff that was working was very pleasant however were running around so much things are falling behind. Some staff didn't show up I presume. Suggest having standby staff or stop saying yes if staff not available to do the work. Again no fault of staff that was working they were doing their best. Thank you to who was working and were able to fix a flat tire even though it was so busy.

mike90466

Would like to give a shout out to Manni for helping me out with a tire. Thought it was leaking but after pulling off the wheel and checking it for me... it was fine and there was no charge! Thank you very much Manni!

Paul D. Feick

Simply outstanding service!!!!! After reading the previous reviews......you would wonder why to go and service your car at this location!!!! My experience is different then the others on the latest reviews it was simply an direct opposite experience. The guys were curtious and simply offered options and service products. I choose the ones I wanted......new air filters ....... and passed on the ones I didn't feel I needed. A upsell is the farthest thing from what I experienced simply offered options. Don't be afraid to use these guys...... Pickk what you want and pass on the ones simply do feel you need..........on top of that I was out in 15 minutes. Thanks Greg!

Holly Spragg

Amazing staff with a fast professional service. I will definitely be taking my future business to them. Did this to my car, I didn’t even know it needed. Feels like I took my car to the spa.

Alex Popescu

- V3RT1CAL

First and Last trip.. was in a jam and it was $147.00 for an oil change on my CRV. Constant and i mean Constant pressure for up sales. Everything to the moon and back was wrong with my car while they worked on it, i feel bad for people that don't anything must cost them thousands for an oil change.

Alexander Le

Great quick oil service. Very personable staff that provided a great experience while we were there. Knowledgeable and built trust and confidence with us quickly. I'd recommend in a heartbeat.

Bruce Halstead

Ryan Schroeder

Kate Steel

Great team! I’ll be back for sure!!

khaled zayed

It’s not recommended at all

Domingo Lumanog

This place is amazing. family ran business in Kelowna. You can tell they take care of employees as they spoke highly about their work and what they do and other locations they have in this side of the country. If they can't do it in one location, they can recommend or in my case recommended their other location where they can do more intensive work! Five star all the time. Very helpful people and best yet - very knowledgeable and concerns are genuine with recommendation.

Ambuj Rai

j m

The worst oil change experience. Which is highly uncommon. Brought in someone ahead of me, i let it go. No big deal. But if you're in a rush, or on a time constraint this could be a factor. The new staff is not very knowledgeable or courteous. The old staff were friendly and knew their stuff. And this was the big kicker that sealed the deal for a 1 star rating. The staff member reached into my vehicle with the same oily and greasy gloves that he had been using for servicing my vehicle to TRY and reset the oil life on my steering wheel controls. Totally unacceptable. Had my oil not been drained from my vehicle. I would have left.

Arman Hossain

Very friendly and seems faster service during weekends.

Dustin Spencer

Went in to get my oil changed. The guys were great, but I can't help but feel like trying to get upsold 6 times on a truck that isn't even a year old seems like a bit much. Then after saying no to all of them, you get charged for two unrealated 'courtesy services' One again, the employees here are awesome. I don't know if it's managerial protocol, but if I had a grandma that knew nothing in regards to vehicles... this would not be a palatable recommendation for me.

Anas ELASHI

I had work done by Peter and suph , they flushed my engine oil , replaced my wipers, I was shocked with the charge close to $600 for an oil change and wipers! That’s more expensive than doing it at the dealer Discovered afterwards that the oil they used was not designed for my engine that nearly damaged my engine. Cheepers pay double

Manish Patel

Sukh was very fast with service. I'm happy with the service.

Joe Fetchko

Cody Macleod

Quick and informative. I found it a bit expensive for an oil change. But the time you save going through their service was worth it in my experience.

John Healey

They always do a good job

Morgan Chidley

Adam Lichter

Good service, the two times I went there they were quick to come out and give me an honest estimate of how long it would be. I'll be going again

Theresa dalton

Tim and his staff were awesome very professional I'd recommend goin there ..I will be back for my next oil change

Vince Camilleri

The guys here went above and beyond to help get the oil changed in my 1954 Ford. Overall it was a fantastic experience and I can't recommend them enough!

Michael Davidson

Reliable honest and easy to work with. I have been bringing all five ofnmy vehicles for years. The manager Rachel is honest and always willing to fix any minor issue. Many of thebataff have been the same for years and they remember me and use my name. Always appreciate quality care. Myngo to placr for the minor stuff

Quwan q

Great service ????

naomi e

Super fast yet thorough service Ty was amazing, will be back !

Faisal Samad

Great team of guys, hard working and honest. Prices are on a higher side, but I was taken in within 45-50 mins without any appointment.

Kelsey Jardin

James Lee

Wow. Is this really Mr lube? This place is a two bit operation with 0 customer service. 60 bucks for tire swap is the most expensive I have ever seen and they did a barely passable job. No wonder no one is there. Save your time and money (both!?) and go elsewhere.

Nevada Krby

Fast, easy, painless. Marcus helped me out :)

Pedro Villafana

Mr. Luego need an express line just to change oil

Dan Tripp

J-pres jeff preston

Quick in and out. Friendly staff!

RAMANPREET SINGH

My experience with this Barrie Mr. Lube was great, the staff is very friendly and they told me before hand that it will take a while until my turn comes up, the guy attended me was Amrinder, He did a great job and told me about some repairs that are necessary and needs to be done ASAP, he told me about my front passenger side shock leak and some other issues, and also did the engine oil and transmission oil change within 10-15 min which was fast, Amazing customer service, Thanks for the great experience. Will definitely recommend to my friends and family to come here.

Joanna Holly

The only service I had done was to change my tires which were on rims. It took over an hour and it cost me over $100. They encouraged me to have my wheels balanced but I declined since I had an appointment to go to. After I paid the worker informed me that the wheel nut was stripped and I needed to take it to the mechanic. He said the car was drivable since I still had 4 wheel nuts still intact. I took my car into my mechanic the next day and they informed me that the tires did not require balancing and that not only did they strip a wheel nut but they put on two of the wrong wheel nuts. They mechanic informed me that my wheel could have fallen off while I was driving. Now not only did I pay over $100 to get my wheels changed incorrectly but now I have to pay my mechanic to fix Mr. Lubes mistake.

Ramon C. Manuel

We don't like complaining but if they are offering a service and that one job is to do an oil change, well just do it. Fellow driving a white car kept talking about how the weekend was and how he's tuning his car, and how smashed he was. Word of advise customers don't care, if you need to brag maybe on your own time.

Dean M

Great service Try like crazy to upsell .... Explained everything well and why they upsell .. Would go back again ..

Lori Chisholm

These guys are spectacular and very forward....never ay surprise but the service of a tim hortonscoffe being served to me while I am there to service my truck! Thank you guys!!!

Scott Darlow

Great service, cabin filter changed which was never done before. Mohit was great.

Steph B

This is my goto place it's on the south end of Barrie amd even though I live on the north end and there is other choices around me I come here , i am able to stay in my car I don't feel pressured for extras like some places , staff was super friendly and very efficient I like their protocols for how they do their jobs, will definitely be back

Xochilt Flores

Today my car was shaking uncontrollably on the road. I pulled into this Mr. Lube on Henry Street in Brantford and explained my situation. Rick, the Supervisor was so attentive and helpful. He took me in, got under my car and saw that my wheels/rims were heavily caked in ice on the inside. He cleared the ice and even took the time to tighten the bolts on my wheels. He was so kind. Didn't even charge me a dime! Rick's customer service was out of this world! Due to this experience, I will give this location my business moving forward. Thank you Rick.

Chris Tuazon

Darryl Mayo

Melody Scott

Very friendly and knowledgable staff. A great, funny and safe atmosphere????????????

Lyndon V.

Excellent customer service

Aaron Millar

Have never Had any serious work done here on my car, I.E oil changes such like, but I did have some tires mounted on my rims here and a leak issues diagnosed with one of my tires. On both occassions they were very professional, gave good advice and never scratched my rims. I could tell my tech took pride in his work.

Barry Smylie

I was hauling a small trailer back to the factory for repairs and discovered the oil was low in my truck. The workers allowed me to draw the trailer though the garage. Quick, easy and back on the road almost immediately. Thanks! You saved my day.

JASON C. RIEHL

"Very professional."

Shane French

Anas Hussain

Got my car battery replaced here. No issues. Great service.

Michel Dussault

Fast service and great staff

Oshawa learn

Hayley Verseghy

Very professional when getting my oil changed, love that they will top up your fluids for you and check your tire pressure. Very reasonable price for an oil change, never had any problems here.

Steve Tremblay

Timely oil change on my roadtrips.

J J

Professional, efficient and friendly service. *Allergy alert: one or some of the mechanics wears Axe cologne. It's enough to send anyone with chemical allergies into a full-on reaction.

Mitch Herberholz

Excellent service and super friendly.. Not thrilled to pay $76 for a basic oil change though..

Nelson Alfaro

Brad Gosnell

No appointment needed, big on upselling...

Daniel Falk

Service was fast and efficient. The employees are friendly and helpful. They even checked things I didn't ask them to at no charge to myself. Would recommend.

Jamie McKay

Though the line up is occasionally quite long, the staff are very friendly and provide quality service.

Jim Rowlings

It was done right they were friendly and polite service was good they all over charge but I don't have a place to do it myself for a third of the price all in all they did a good job

Rabeea Nasir

Good service. Very helpful staff

Thomas Abrams

Excellent service polite clean reliable place

Jay Enns

They lied about my coolant cap not holding pressure, I grabbed the pressure gauge, set it up myself and it worked perfectly. Said he didn’t know how to use it, there were three standing around watching it. Same visit, said my drain plug was stripped, it wasn’t. Don’t know why I gave them a second chance, of coarse they tried to up-sell like crazy when I went back. This is a horrible, untrustworthy business that trains their employees to scam scam scam. Judging from the comments here, seems I’m not alone in my assessment.

Ishu khurana

albert brown

Traveling Tech

Cheaper to go to my ford dealer for the exact same thing if not better. I was in a pinch and needed an oil change before I made a trip north this weekend. The dealer was closed so I thought I would give these guys a try. I was shocked to find that they wanted $85 and change plus tax for semi synthetic when I can get the exact same thing at the dealer for cheaper and have the piece of mind knowing that the car has been looked at by the people who sold the car to me and will likely end up with it back once I trade it in. Mr. Lube was just... meh.. it felt like the McDonald's of a service centre... get you in get you out... and not even at a competitive cost.

Alan Enquist

I just got my winter tires put on. Super quick and professional, just like always at this Mr. Lube. Chris and Jerry crushed it. Thanks guys!

Bambreigh Porter

I visited this location when I needed a transmission fluid change, shortly after I started having problems with my transmission it was having trouble shifting into certain gears. I took it to Acura because of these problems and was then informed the wrong fluid was used in the transmission, they drained it and it came out black and didn’t look anything like what it was supposed to. Mr.lube either didn’t change my fluid or didn’t use Honda fluid which would cause these problems. Very upset that I trusted to take my car there and then have this happen. Will never be back again! Be aware.

Bryan Portela

Heidi Slauenwhite (A Drop of Wellness)

The best spot for oil changes and more. No appt necessary, just pull up, have complimentary coffee and get services while you wait in your car.

Paul Calaitgis

Tom Beale

Stephanie K

Great staff Quick service on my winter tire purchase. Tire shops were telling me a two week wait they did it in 2 hours drop in no appointment. I'll definitely return.

Kamal

Humble Human

Honest service No oversale

Kate Spurr

Fast service. No complaints!

Ashley Palmer

Very knowledgeable and friendly. They explained everything to me in simple language and there was no pressure to pay for more than I needed done. Great place for someone who isn't a car person like me!

Theresa Stadnicki

fast service with a smile. The team members are friendly and knowledgeable went over and above.

Victor Hazelden

No appointment required.

Geraldine Dannyluck

Excellent service staff very helpful and professional very friendly

Cory Lemmon

Fast and friendly service

kyle bleich

Sam Orianne-Walker

Fast, efficient and polite! Wait was shorter than anticipated.

David Albert

Coming from the competition last week, where I had the absolute worst experience of a lifetime, I can say without hesitation that Amba runs a remarkably efficient operation, almost paramilitary in execution. Amba also understands the concept of customer service, showing a true talent for people management by listening to my request carefully and obliging me without reluctance. I am employed as a Partner Success Manager so I am a difficult customer to please. Well done Amba and team!

Tony Boomhour

Always an amazing experience. I never leave worried about something missed or damaged. Really good staff

Jake Anstey

Quick and pain free service, they even offered me coffee while I waited in my car.

Rachel Gilmour

Jeffrey Brereton

We had to pull off the highway to tighten the nuts on my summer tires. One tire was missing a nut, the rest were finger tight. Good thing I had the right tools. I like Mr. Lube, but if a skinny kid is gonna do the work, changing your tires, perhaps a bigger person should check and or finish tightening the nuts. They were very fast though, but in this case, they should have been slower, or stronger.

Adam Dras

Mohsen Mohammadi

Good service, nice staff.

Emile Gagnon-Girard

spot on ????, great service, great staff. 100%

Nagaanand Vankadara

The guys are amazing. Very quick and most important drop in . No prior appointment.

Dave Jarvis

Mixed Messages

Des Hefer

Peter the manager Great team and good service

Stephen Welsh

Terrible customer service, employing technicians who can't properly perform the job they agreed to do. Not sure how one can receive their vehicle back from an "oil change" without any oil in it. Then when questioned about how they're going to rectify the situation say they're going to do nothing. Word of mouth is the most powerful form of advertising.

Joe Bettencourt

Gord Peters

Freddie place to go if you need a oil change

eskimomonkey2

Service seemed good. Staff was freindly and professional. Price was higher than I expected for an oil change, it is $30 cheaper at my dealership for the exact same service with fluid top ups, door hinge lubricated, etc.. $120 for an oil change and a drain plug is excessive.for a 4 cylinder, even with full synthetic. Other than price, everything seemed good.

Camilo Isaza

Very happy with the service friendly staff

Donna Hubbert

Recieved the most amazing service at Mr. Lube on Bryne Drive today! They were professional, polite and provided some of the best customer service I have received in a long time! Greeted me as soon as I pulled up, offered assistance and went above and beyond! Thank you Connor for making my day! I will be sure to share this experience with all my friends and family!

Afzaal Sheraz

Very good service ..really happy

Jay Michael

Closed at 5, went for an oil change at 4 was told no because they are closing in a hour. Trash location lazy people, don't bother. Go somewhere else if you can.

Curtis Dodd

Great service, not pushy and convenient for the busy types of people.

Carlos Kreuzer

Just stopped in about a squeak when I turn. Guy goes ball joint need them replaced can't lube. I have been on disability for a year my shoulder is screwed. I came home bent down sprayed graphite spray on rubber noise went away wow imagine that. I am tired of dealing with lazy.

Apdullahi mb

Best place to go for tire change and oil change I recommend going here thank you Ishu for serving me!!!

Jo key

Good customer service, always do my fluid changes with them, better than the mechanic shops I have been too, only reason I give it at a 4 star is because I have to wait in a lineup and it can be a long wait sometimes, would love it if they did appointment times online so you can just drive up and get your service done.

Ben Muller

Hi price, lots of upselling, and they lost/stole my battery cover clips. I had 2 on the cover for my battery (double purpose as air box inlet) when i went in and they are both gone. They were good clips and they were important. I decided to check my oil about a week after my service and noticed that the cover wasn't where it was supposed to be and the clips are gone. Very upset cause they're important and hard to get.

Nick

I have gone through various places like this but I have to say, I was totally impressed with this joint! Firstly, this place is considerably more busy then the other places. I asked for a few places for prices and they varied from $75 to over a $100. I paid $62 as listed there are enviro fees and taxes extra Secondly, as I patiently waited, I was brought out a paper, water and an information card. Then he washed my windows, sprayed silicone on the door hindges and then ushered me into the garage. It is sort of like an assembly line process. A lot of check, clear, okay being said. As one reviewer said there was bickering between staff members, I didn't have any but would have dreaded hearing it. I will end with, it is super easy to find faults. I found out of visiting these fast food type Lube Joints, this was the best so far.

Kalista Lepka

The staff at this Mr. Lube are wonderful! Honest and hardworking - you'll be in and out with your service in no time at all. I highly recommend them.

Chirag Jindal

Great staff, very helpful and honest, my new place for oil change now onwards.

Jordan McCrimmon

Quick, easy, and awesome service. Will go back again.

Devin Burdett

Great service

Raman Kashyap

Awesome experience and service especially Ms.Amba.

Tanveer Bhullar

Kahler Legacy

I called at 530pm this evening (Friday) and asked if they could fit me in for an oil change and a check-engine code scan, and they happily told me it was no problem, no appointment required. When I pulled in, I was greeted with friendliness by both workers, who promptly began working on my truck. Not only did they do an oil change, but they also checked tire pressure, topped all fluids, greased my door hinges, offered free windshield wiper replacements on the spot, washed my windows, checked the check-engine code and explained each issue that it read for me to understand, and just gave a fantastic, swift, informative service for the price of an oil change. I'm surprised I've never gone before, but I'll definitely be a reoccurring customer. This really brightened a terrible day I was having. Thanks guys!

Adriana DiCicco

Was honest with me when I didn’t need an oil change yet, topped up my car fluids for free so my visit wasn’t wasted. Great customer service

Jerric

Odd everyone has had bad experiences. I've been going here for years and while they do try and up sell some things from time to time, I've never felt really pressured. The staff has always been helpful and friendly. Don't have the free coffee though, that stuff is terrible.

Heather Lang

Professional, knowledgeable, customer service plus, efficient and reliable. Will always recommend Mr. Lube to friends and family. Thanks to Brendon and the team! :)

Andy Dhuggs

My Name is AMAN, i was here today around 4:30pm for the oil change. And my car was handeled by mechanic named Pattrick. He was very professional with good knowledge and looks experienced. Highly recommened Pattrick. Good Job. Thanks

safal pious

M M

The best and fastest....! No hassles or tons curtsyings

Nicole St.Pierre

Customer service was excellent!! Highly recommend this location

Danielle Gomez

Love their service and prices. But wait times can be long at times. Very long.

Darryl Ritter

One technician always services my car. He's awesome. Never had issues with service.

Shaylyn Eddy

Awesome , polite group. Even during training all employees . are educated . Well trained and very polite . Tha k you Guys and Gals for the Great service Everytime . . . This location is my personal favorite.

Brad Kuntz

Matthew T

David

Generous and knowledgeable! 1000% satisfied

Ian Robertson

Great service - just watch for the upselling

Jason Jagros

Had great service in the past was way overcharged for a cabin filter last visit.

Darcy McMeekin

Excellent service. I was in and out in about 20 minutes.

Dennis Paquette

Kathy Rajch

Great experience. Shawn was very nice and helpful. Very quick oil change & very professional service. Would recommend!

Ted Cruz

Brodie Williams

Nice people but they are in no rush I am writing this as I am still here waiting and it has been 1 hour almost

Simon D

The most professional and helpful service. The best place to get your tires and oil changed.

Connor Kelly

EDIT: I’m so sorry this story actually took place at the economy lube on Gordon. I have no beef with this place in fact I have never been haha. I’ll leave the review up for anyone thinking about going to Economy lube I took my car in for an oil change. When it was done they showed me that there was oil on the engine cylinders and they wanted to take a look and fix the leak. Instead of letting them look I took it to my regular mechanic and the revealed there was no leak, instead oil was spilt on to the engine cylinders to look like there was a leak.... I get want to make money but when you lying to someone that is relying on your expertise and in a position on venerability is very unethical. Safe to say I will not be returning

Lesley Woodruff

Worst customer service. Do not go here!

Ghel Orms

Time for oil change and I remember the horror experience with Mr Lube last year. It was last year and I will never forget. I have 2013 Chevy Cruze perfectly fine (even the techs were very impress about the condition of my vehicle) until after my oil change. Going back the distance from Mr Lube to my home is about 4.5KM so driving comfortable and all of the sudden my vehicle is over heating. I called back Mr Lube to ask what they do to my car why all of the sudden it’s over heating. The guy who answered the phone transferred me to the manager and told me to drive back to Mr Lube for them to see what went wrong as the manager mentioned that IT HAPPENS ALL THE TIME! 1. Are you serious your asking me to drive back how could I drive back a over heating vehicle. 2. “It happens all the time” what are you doing with the cars pull something intentionally. What a nightmare. I couldn’t post this without picking a star, don’t even deserve one.

Andrea Edwards

Abdillahi Hussein

Charged for unwanted repairs. They said my car will not work if I don’t make the repair the recommended.

Suzanna Tai

Went for an oil change and was in and out super quickly. The team working on my car was friendly and courteous. Would absolutely recommend!

Sylvia Xie

Excellent services!

Lisa Burelle

Fabulous job on my car from Param!

lillian Mason

Couldn't change my tires

tana hammett

I have came here for a couple of oil changes and a transmission flush, and just today for a signal bulb change. I find the staff extremely friendly and caring. Being a woman, its hard to find an honest company who doesn't try to up sell things you don't need done, quite yet. They are very informative and honest about what I actually need. Their fun personalities always leave me with a big smile on my face. Shout out to Tim, Cedric & Rachel. Thank you guys so much for being so awesome! I will always recommend you and use your services! :) 10/10! You all deserve a raise in my opinion! ♡ From the lady with the black van

Geoffrey Doak

Scott2wolves jacobs

Great service and friendly staff

Tasha R

Great service affordable pricing! Highly recommended!

Sachin Nayyar

Great experience ☺️ they took no money from me , did all the work on time. Also served some free snacks. Staff was so polite, hardworking and beautiful. I will definitely visit again

Ted Wallbridge

Great service! Fast and efficient and the little extras are a great perk!

Dwayne Carpenter

Trevor Lightfoot

Fast and friendly service.

Mahesh Ladumor

Staff is very polite and professional mani did very good job and explained me everything regarding oil change and my winter tyre !! Thank you !!

Barbier Family

Wont go back. Incredibly unprofessional place. Needed to get some relatively routine work done, which they said over the phone they could do no problems. Great, no appointment necessary. I had the day off work so I drove up. After over an hour, parts were installed incorrectly. Went back the second day for them to fix the mistake. They worked on it for what seemed like forever. Not once did someone give me an update on what the delay was, what was wrong, what was taking so long, what the prognosis was, nothing. Zero communication. Finally was told it was fixed - okay great. Came home, guess what? Still wasn't working. Had to return a THIRD time. After another trip and another hour wait, finally fixed. I found the atmosphere in general to be the embodiment of unprofessional-ism. Very little communication, no small talk, no real explanation of what went wrong (twice), no concern for the amount of my time that was wasted fixing simple mistakes. If I had to summarize the experience with a single word, it would probably be immature. There's far too many competitors in the city - I will take my business elsewhere.

Mike Watson

TW Twohundred

but some of the 'techs' try a little too hard to to up-sales. If I come in and want an oil change, don't try to BS me into replacing a fan belt that is still in decent shape.

Julie ten Hulscher

Like the staff there, super friendly. They explained everything and what was needed. Super great place!

Alton Tait

Great job for fixing my Mercedes valve stem at no $ and very fast!

PARTH PATEL

Recently I visited mr lube for oil change, I got a excellent service and the work was done within short time. The service advisor and the staff was following the perfect safety processes, and as well as social distance.

Laura Loiseau

Great service Always! Fairly quick, no appointment necessary, nice to have some newly added services too.

Carlos Jimenez

Customer service is super friendly and offered so much in the way of refreshments while we waited. Also we came on customer appreciation day, so we got a deal on top of that!

lauralee burke

Brendan Schlenker

As an oil change and fluid change shop they're efficient and reasonable for sure. Unfortunately I had to have a flat fixed here, and instead of removing the weights currently on the wheel and rebalancing, they just added more weights to offset the ones that were already there...this is a terrible practice. It shook pretty awful, so I broke down and took it in to a tire shop and had it rebalanced.

Kelly Chesney

This store has caught major leaks in my truck. Probably saved me hundreds of dollars. Great staff!

Pia Shetty

Friendly and helpful team. Simran and his team (Patel and Nav) gave me the facts about what my car needed. They stayed over 40 minutes beyond closing to ensure my battery was replaced. I recommend these guys highly. Efficient, hardworking team!!

Heinrich Vermeulen

Effortless oil change at a fair price. Very happy not to try this at home!

Mike Sheppard

Best place in town.

Colin T

Good fast service. Only problem I have is...I go to get old change and they keep pressuring to up sale everything else from new tires to filter. It's like when you use to go to Mc Donald's and ask for regular fries and drink and the cashier would ask, " would you like tonuosize that for only a dollar". Enough already....give me want I came for.

Kevin Cook

Would only recommend for basic oil change.

Carey Nicholson

Have never had a bad experience at any Mr lube in Kamloops. Normally I go to the one in sahali but was on the shore and figured I'd try that one. Was not disappointed with the speed and quality.

Rumbi Mutsika

Got my tire leak fixed everyone was amazing, the supervisor Moe was really great and so helpful I’ll definitely come back again

catherine lavallee

If u bring ur own oil and filters its half the price... they dont tell you this tho

LORDZ Of VALLHALLA promo

Jocelyn

Jared Martin

Joseph

I called yesterday being Oct. 30/16 to notify them I was coming in and what vehicle I had. Upon arrival I notified the staff member I had a coupon for free wiper blades upon purchase of an any oil change. He instantly told me he did not have the blades and could not install them anyways, he then notified me that he did not have the proper filter for my car and basically shooed me away. I complained and he basically said tough luck move on. I called the Appleby Line location, and wow what a difference. I was greeted with a smile, coffee etc. Not only did the Appleby line location install my wiper blades, they performed my oil change, topped up fluids, 20 point check, tire pressure, oiled up doors, and during the whole process received the best customer service ever. DO NOT GO TO THE FAIRVIEW MR. LUBE they are scumbags, lazy and should find new jobs. DO GO to the Applely line location 5/5 star location!

Allison Haenni (Allie)

I will never return to this Mr Lube location. The location in Brantford on Henry St is the worst Mr Lube I have ever been to. I used to go to a few different locations in London and never had issues like this. I was asked to move lanes twice which resulted in two people who arrived after me getting service before me. After moving lanes the second time I was told it would be 7 minutes. After 25 minutes they pulled someone else in (who arrived before me), I’m not sure if they knew each other, but they spoke the same language to one another. After bringing this to their attention I was given a short sorry and told it would just be a few minutes. I should be have serviced prior to that customer. I spent total of 45 minutes waiting. I was also really not pleased when the associates were speaking a different language while working on my car.

Ghada Hussein

Gradyn Robertson

Great service, knowledge and professional staff, especially Chad.

Jillian Skye

Went in for an oil change and wasn't disappointed. Quick service and friendly staff that made sure to explain everything they were doing as they were doing it. Had the obvious upsell attempt, but they weren't pushy when we declined (which is nice). Giving 4 stars only because when we looked over the paperwork afterwards, they checked off certain things that definitely weren't done i.e. lubing the door hinges. Can't be too upset though, since they weren't services that we were charged for. Overall a pretty good experience!

Meaghan Bennett

We were on our Honeymoon when we got a flat, the tire already had plugs in it so we went to Canadian Tire to get a new tire and have it put on my car. They were "To busy" to put the new tire on my car but of course were quick to sell me a new tire. I called Mr. Lube they said bring it on over. We did, they were fantastic!! great customer service, changed the tire and balanced it. In and out within 30 min or even less. They were so friendly, and went right to work. Got us back up and running for the remainder of our honeymoon. Thank you to the gentlemen who did this for us and all the staff there. Very great service and thank you for helping someone in need.

Kyle Wittenberg

Isaac

Nice people, a bit slow and couldn't find the tools they needed to take the plastic cover off of my engine. Also a lot of confusion for a quick oil change. Ended up taking 40 minutes to change my oil.

Aditya Panchal

Shane HNYBIDA

Sarah Perry

Chris Johnson

Blackwolf Luponero

Vaibhav did a good job

Melodie Messina

Fast, friendly service. Reasonable pricing.

James Marriott

Carlo Rossi

These lube magicians have reaffirmed my faith in humanity.

Robert Cullen

Great service but need more bays for oil changes

Joshua Kubinec

The service was decent, the price was the going rate. Overall, it was neither good nor bad.

Stephen Wilsack

Great service and fast

Cassandra Connors

Akim was wonderful, knowledgeable, and make the whole experience a pretty fun time. Made me want to get more oil changes!

Ken Barker

Always excellent friendly service. I take the vehicles here for oil changes regularly and the staff is always fast, professional and friendly. Highly recommend.

Katherine Banas

So it was my first time going to get an oil change after I bought a used car. The staff was incredible. After a long hot day of work their customer service was amazing, I got smiles and the best attitude all the way around. They even made sure my tire pressure was perfect AND checked all my filters :)

Ocean M

I came in the morning of my road trip with a screw in my tire. They were very fast, and ended up finding out the the screw wasn’t puncturing my tire. They filled all my tires and sent me in my way without charging me anything! Will definitely be back next time something goes wrong with my car

Paul Coulet

Tom McKay

Very friendly staff.

Corena Usher

Colin Osis

Pulkit was great, took care of everything I needed. In and out of there quick.

James Schroeder

Attentive and informative when task progresses the individual kept letting me know what was going on.

Crystal J (angelfacedevilgirl)

Justin Lalumiere

Horrible staff with terrible service. Cost me over $90 to have my summer tires changed over. They were on rims. Any other garage charges $20-$30. All the “boys” working, were too busy chatting up a friend getting an oil change rather than changing my tires. Horrible service, I will not return.

Richard Davies

Michael Quart

Will Nut

Service was fast, staff were friendly.

R S

I bring both my work vehicle and my personal vehicle to this location ONLY. GREAT service, always fast and friendly. They always offer something as upsell, but are never pushy. All around great work!

Alison Meeks

Brando was very friendly and efficient and was clear every step of the way of what was being done. I also appreciated not being talked down to as is far too common. When he pulled the air filters the main engine filter was due but not too scary - when he pulled the cabin filter it was GROSS and no question that it needed to be replaced. That said, $55 is pretty rich considering a price search on said part comes in for a Fram at $29 and no name cheaper. This wasn't a Fram. Bit gougy there.

kevin jansen

Had a great experience! Rachel took great care of my civic and has helped me with my 4runner multiple times! Rachel is my goto for service

Morgan Moran

They were very friendly. Thank you.

William R. Barber

Excellent service. Not only lube but has other auto service you need as well. I'll return here for sure.

Rhonda W

Hailey Bug

Awesome place! Quick and friendly service and will show you exactly what you need before doing it so you have options, definitely the only place I'll be going from now on! They even offer you a drink for your wait which I think is pretty cool

Michael Shaver

Aros Rod

High and professional customer service, fast and good quality

Kevin Michael Offord

Yonas Aneley

Fast service!

Ollie and Lincoln

I've been getting my oil changed here for bit now, the employee's seem to be more trust worthy.

Leroy Norville

Good service and they give you the Royal treatment. But I feel they try to push you into getting extra stuff.

Vivi Kane

Doug Mason

Excellent service, friendly, thorough, didn't even need to exit vehicle. Very satisfied with vivid safe service

Colleen Banman

I took my 2016 odyssey in to Mr. Lube after only doing oil changes at the dealership. I couldn't believe how quick and painless the process was. Tim was helpful and friendly and explained exactly what was going on throughout the entire process. We were in and out in less than 30 minutes and everyone (I had 4 children with me) left with s smile on their face. I highly recommend this location for oil changes and I think they do tires as well.

Hailey Connell

Friendly and efficient!

Shirley-Anne “S.A.” Young

Always fast and clear service. They were understaffed tonight but... They both tag teamed to try and give me the best service possible despite being slammed for the season. Still great attitude, always a good time getting an oil change here. Love how they're sincere and don't push any services that aren't actually needed. I've had SO MANY bad experiences with car places for getting oil changes done... This is always by far my favourite. :) If I ever bring my kids along, they're so friendly to them and even have given colouring books during the service!!! Just... 10/10!!

A I

Caleb Sheldrake

Good service, wasn't pushy when it came to up selling

Megan Prentice

I dread dealing with anything to do with my car but Lucas and Carson were amazing in explaining to me all my options available to me and their personal recommendations for what should be done was extremely helpful! I came in for an oil change and left feeling like I have a brand new car. Highly recommend Mr.Lube!!

Don P

You can TRUST these guys to be honest with you.

M A

What can I say? Craig and his team went above and beyond for us today. My elderly mother was having car issues....so we made an appointment for her last Friday at Nissan for Monday (today) at 130pm. Her check engine light was on. They quoted us one hour tops for $139. I was going to cover the costs for her as she is a pensioner. She dropped the car off and was willing to wait. They told her its gunna be 3 hours at $166 an hour. Sent her home, to Esquimalt, in a cab but only covered $15. When it got to $18 she had to ask the cab to pull over. She then proceed to walk. She called me and told me what happened. So I called Nissan for some clarity and was hung up on before even talking to anyone about my concerns. I went to Nissan and took her car to Mr. Lube. When they ran a diagnostic test FOR FREE....topped up her fluids and her car was good as new. Amazing customer service and super friendly. Highly recommended . Thanks guys (and gal) you truly are the real MVP's

hassan mehmood Khan

IDD Careers Canada

Awesome employees.

l L

So thankful I was able to drop by to get my tires switched to winter tires. Much thanks to the whole team!

Steven Forest

Quick service for oil changes. A little bit of an upsell for other items but I quess that is part of the job.

jr longley

You get what you pay for here. May not be the cheapest but the service is as fast as it can be. The staff seem knowledgeable and friendly. You get a top off on most things, water and paper to help pass the time and you get to stay in your vehicle. Bonus!

Alvea Hurlington

Jay

Wonderful, Knowledgeable People. They helped me save 220$ + Tax on a part. Very helpful, kind and compassionate. I hope owner adds a tipping option on his machine for these helpful gals and guys.

Xyathas

Mike Cart

Fast/good service

Ryan Chapman

I left my wallet at home and wanted to use my phone to pay, I asked before getting any work done and they were very rude when they said they didn't. Idk this happened a month ago and it was a bad enough experience that I am writing this review now..

Tommy HAVOC

Very friendly & knowledgable. I'll be back. Fast'n friendly!

MaverickT883

Peter Haaksma

Jamie Bonnett

Canadian Man

The prices are super crazy. The guy there was trying to cheat on me. Be aware guys!

David Munro

Great service. I will be back.

Diego

Great place to go and change your tires or oil if it's not busy or if you have time to wait in case it's busy.

Gej Hfx,NS

Quick and very Convenient...

Amelia Sullivan

Nathan Shannon

Absolutely great customer service and it was so quick and efficient! I would 100% recommend checking them out!

Tilo Voltz

Found out car with a flat tire in front of our hotel. Mr.Lube where the only once open on Sunday. So we got towed to them and they took care of everything. For every problem that occurred they offered a suitable solution. Great and competent Service.

Dan Wood

Great service was very busy but when I got in I was in and out in 15 minutes for a full synthetic oil change. They ripped up my fluids did a check on some things it was great and the guy was great to chat with

Sherman Beaubrun

Aiden Tyerman

I have been having some loud and growing issues regarding my cars exhaust. It would raffle like crazy, while getting my oil done, my service guy corry delivered probably the best service I’ve ever had in general, especially at a maintenance place. Got an engine filter and oil change done, but corry and the other service guy Noel both identified the transmission issue that no other mechanic could find and fixed it for me very quickly. Actually, phenomenal work by everyone there today.

William Robinson

143 buxx for an oil change and cabin air filter is spendy. If I remember right the oil change was $53 plus tax. Is the cabin air filter really that much??? Can't be. Oh and they didn't have the engine air filter..

Bart Schuurman Hess

akshay sajeev

not at all satisfied with my service yesterday, i can say that didn’t check anything as they do.no suggestions nothing, usually get everything done without asking, i went around 7:30pm and they closes at 8pm, is it because of that? idw. service light is still on and oil life is not reset .????

Ximena Armas

Had a great experience! The employees were very nice and made my trip for an oil change great!

Sammy Davis-Mendelow

The service was fast and efficient; it was our first time not taking it to our regular mechanic, so the technician walked us through each step of what they were going to do. Because we've only gone the one time and I am not a car expert, I can't speak to long-term service quality, but so far we haven't had any problems. Seems like a good place to go if you're in a hurry or don't have time to schedule your regular mechanic.

Mark Ryckman

Convenient location, amazingly friendly service. As far as services offered and price, this location is standard. Best and most convenient place to get a quick oil change.

Samantha Piercey

I went here once and dealt with Andre who did a complete walkthrough of my car and explained everything he was doing during my simple oil change. He actually helped me learn a lot since I'm not a car person, and I'll never take my car anywhere else for a servicing now. Such a great experience, thanks man you rock!

Jennifer Williams

Adam MacPherson

Great service!

Chin Chinchilly

Always a nice quick visit - Friendly staff, they ask if you need anything, very attentive. Good prices. There is never much of a wait... I think the longest I waited to get an oil change was 20 minutes on a very busy summer day.

Shehzad Haleem

First time experience with Mr Lube. It was good

Sam D

I was helped with by Amba, A+++ cust service! She was polite professional and just very friendly in general. Thanks def coming back

Azaeal K

Have never been to a quick lube place before and this was anything but quick took 45 minutes to change my oil all the while hounding me about changing this fluid and that fluid. They even almost list one of my dip sticks and would have if I didnt ask for them to double check. It is faster at a dealer though you pay 10 bucks more it's the time you save and not being hassled.

Lynn Parslow

Sharon Ward

They were very friendly and professional. It was very busy but they apologized for the wait and went out of their way to be sure I was happy before I left.

Rob Reynolds

Great knowledgible staff, fast efficent service

Brian Dainard

MacKenzie Ramsden

Fast and friendly service. Liam and the team handled the oil change quickly.

collin labelle

Full service. Fast and efficient

Andrew Birnie

Left my skid plate loose under oil filter

Don Tonn

Great value here vs big name tire shops for dismounts, tire swaps, balancing.

Andrea Stofen

Alyson Greer

This place is great! The staff are friendly and knowledgeable, the service is very quick and efficient, and there are no strong arm tactics for additional service. Great team, great value, quick s ervice every time. Definitely recommend for a quick oil change in Kelowna.

Derek Wilson

Gordon Nicholson

I used to go to this location quite a bit when I moved To brantford. One time I went in for an oil change and they said I needed New tires. I knew I did as I had Ordered some at the local Canadian tire and was waiting for them to come in. They said I couldn’t leave without getting them replaced as it was a safety issue and a tire could blow out. Because the tires ended up being slightly cheaper than the CT order I cancelled With CT and had Mr Lube replace the tires that day. I had All 4 tires replaced The next day when I went Out to my car in the drive way and all 4 of my tires were flat!! Not slightly flat, completely flat, and all the balancing weights they had put on fell off and were all missing. I am Presuming they fell off while driving home and I didn't Notice. Needless to say, I pumped Up the tires and rushed to MR to tell them to fix it. Turns out they didn’t seal any of the tires properly which was a huge safety issue. I am glad I didn't drive anywhere else that day or go on a major highway as I fear my car would have veered off the road if the tires went flat while driving. Fast forward to not even 2 months later, two of my tires began to wear heavily and were going bald. I had Not even driven 10,000 kms yet. I went back again to have them replaced as they told me when I purchased them that I had a 1 year warranty. Needless to say they came up with 100 excuses as to why they could not replace the tires. They said I needed To take my car to a mechanic and bring a letter by the mechanic stating what was wrong. I did, spent more money getting a mechanic to look at it. His determination.. the tires were not balanced properly when installed by this MR Lube location and it was causing the tires to wear. Two people at this location said to my face when I took The letter back in “unbalanced tires would not cause the tires to wear” I was Speechless. Because the tires were not sitting evenly the weight of the car was improperly displaced on the tires causing them to wear where they shouldn’t be wearing, yet… They claimed it was not their fault. Because they would not replace the tires I had To go buy two new ones elsewhere spending even more money. I will never use this place ever again for any car service and I have Always advised others to stay clear of this location. I am not the one the write bad reviews but this was truly a horrible experience all around.

Intuitive Path Consulting

I must say I had a lot of bad luck with flat tires in the last 2 weeks. I add the same Tire go flat 3 times in a row taking out both my full-size spare and my actual Tire. I travel a ton I'm on a 7000 km road trip here I entered Kelowna on our way to a wedding with my beautiful dog and I got a flat and I already had a flat from three days ago unlucky me. All the cab companies in Kelowna wouldn't help me because I had a dog. So I couldn't actually get to the mister Lube that was only 2K away from me. So I called them and ask him if they could come pick me up and my dog and my tire! And they said sure they save me a $200 tow bill and fix my wheel for 22 bucks I gave them each a little extra something special for saving me so much time and money you guys went above and beyond I'm grateful for the experience. And they love my dog more than I did

RP Zaleschuk

srijith vg

Michael Fredrickson

I felt that they did a really good job of doing just an oil and filter change. They didn't try to upsell me. And they did additional service by checking my car computer free of charge.

Dhwani Parekh

I had a oil change here and tire rotation. They gave fast oil change service and staff was good and friendly.

Sean RICHARDSON

Best place to get your Oil done... seriously great service

Amit Singh

They are very nice guy and good customer service

Mathias Boles

Very friendly staff and helpful. They changed my oil quick and I was on my way.

Crystal Bower

Effecient and freindly

Jewell Simmonds

This location is amazing. I drove up on a very hot day for a basic oil change before I headed back to Toronto. I was greeted immediately upon arrival and was told I would have a 45 min wait. The young man asked if he could get me a cold drink, he came right back with my drink and pointed out the cars ahead of me. I waited less than 30 minutes. I knew there was something not quite right with my vehicle but couldn't put my finger on the issue. Thomas..... amazing Service Advisor went up and above his service duties to make sure I had a safe drive back to Toronto. Thank you to Thomas and the great staff at Mr Lube Lacewood location. Jewell

Stefan Andrews

Rob got us back on the road quickly, great service. Highly recommended!

Melissa

ashutosh vasudeva

Quick and quiet service, Deffinitely recommended. Amrit & Kamal were really helpful

Tammey Anderson

Fairly quick to get in even during Covid...felt they may have not done as many checks as they normally would. It was nice they didnt try to sell me anything either.

gary sobanski

Jenna Leanne

My husband and I came in at closing time desperate for someone to take off our skid plate beneath the car, because it was dragging anytime we slowed down right up until a complete stop. It was so loud and I was so embarrassed!! It literally sounded like it was coming out of a junk yard. The guys that were working within two minutes had it taken off, and said Merry Christmas, it’s on them!! So kind to help us when we were in a pinch. I highly recommend this business if you’re out in North Shore! 10/10

Chris Bartlett

Shehab Stanikzai

Love to go to this place all the time, friendly staff

Taimaz Bahadory

No appointment needed. Just wait in your car for your turn. The downside is you may wait for 2 hours, but your car if fixed in the same day. Beside that, you will face very friendly, energetic, and knowledgable staff, with fast service. Definitely will use their service again when needed.

Larry Aucoin

Nice Staff Very quick services Good experience

Amy Leon

Was in on November 4th for an oil change with Sam. He was pleasant, explained everything he was doing and showed me what he was replacing and why. Great friendly and fast service. Definitely going back.

Ian Taylor

Have you ever been to a place that told you your vehicle didn't need to be serviced. Our van is its last legs but wanted to try to maintain the engine and little longer. Tomas told us we'd be wasting our money. I don't think I have ever met a person that honest. Thanks

Jordan Tanner

Excellent, quick and reasonable service. No upselling or pushy sales, honest service and a good overview of all work done. Highly recommended.

Scott

They should drop their Horrendous prices during the PANDEMIC. We go to Mr Lube ti be pampered while we wait, and I'm sure we pay for them to live our doors check our filters. Folks don't expect anything other than them saying you need stuff you really don't. JOKE!!!

Neil MacKinnon

Gave me what I wanted with great service and a good price. What more could you ask for?

Chris McCarthy

Manuel Borges

They over charge you if don't pay attention. For a oil change and a cheap cabine air filter Cost me almost $200.

Colten Todhunter

More like Mr. Headache . A teenager with an attitude problem, offered me synthetic or fully synthetic. I asked about regular oil ( the kind our car was supposed to get) and he started to get sour. Rolling his eyes, and dragging his voice in a painfully sarcastic manner. Long story short; I was polite despite the attitude, and now, a week later the head gasket goes. I'm not pointing any fingers yet. One star because the kid didn't think it was necessary to offer me the appropriate oil in the first place. Trying to make an extra buck on marked up products. I hope these youngsters get a wake up call and learn how to better treat costumers while wearing someone else's legacy on your shirt. I won't be back.

pa derp

Excellent fast and trustworthy service from friendly staff. 100% recommended!

Wine Princess

I always have an amazing experience when visiting this location. Rachel and the entire team are always so genuine, knowledgeable, and professional. This visit was top notch. When I arrived I was offered water, coffee, or hot chocolate. Wait times were short. Hours of operation are great. Location great. All around a great experience. I have tried other locations and nothing compares to this one. I highly recommend going here for your services.

Olumakinde Bolarinwa

Awesome guys. Very professional and friendly. I will recommend any day any time. Ask for Aftab. Great guy.

Ryan Courtoreille

Good lube

Donna Clay-Marshall

I Usually have my oil changed wherever I happen to be at the time. So I happened to be in Peterborough Wow ... I have never seen such organized, polite and knowledgeable Staff and owners. For the first time I felt that I was a valued customer. I will definitely make sure that I only visit Mr Lube at Lansdowne St W, Peterborough for all my oil changes in future. The team are amazing,keep up the good work it was a pleasure. Thank you

Andrey Tsirulnikov

Quick service . They offer coffe, check tires, top up windshield water

Pszdawn Dawn

Amani was super nice, kind and generous. We are deeply grateful.

Deep Arsh

Fast and reliable

Larry M

Wait time was a little long for a oil change. Tire season screws the wait times. Other then that the service is great

Dr. Marco Navarro-Genie

Dawna McC

Quick and efficient

User Name

Good price & great service!

Doug Hannan*

Understandable your hours may differ during Covid-19. Maybe have a voice mail message letting people know your hours but you don’t even have voice mail. Would make sense to change it on your Google listing to help people like myself eliminate a wasted 30 minute drive there and 30 mins back home. Called Jiffy Lube. They were open, answered the phone and now have my future business. Real poor customer service Mr Lube.

Devin G

Thiru Kumaran

akashdeep singh

kathleen f.

We pulled in and it seemed like the gentleman working there was ANNOYED that we came. We politely asked how he was doing and he just heavily SIGHED, said there was a bit of a wait. We asked how long the wait would be and he just told us to stay parked and see how long. I don't understand...

Regonoyd Dyonoger

This place is honestly the best. All friendly and honest service. Rachel saved me from a BS 600 radiator hose repair (which wasn't even broken btw) and can always depend on Mike for knowledge and a laugh, because that dude is hilarious. Highly recommend ????

Brenda West.brook

Nice staff. Don't buy their wipers, they suck

Len Penton

An excellent winter tires service with good people, and a copy of the telegram to boot. It really helps to have rims and tires.

Lalaine H

Kim Teasdale

I just experienced the most amazing Winter Tire install at the Silvercreek location in Guelph. Karin and Greg were fast, pleasant and efficient team. This tag team was top notch. The exchange took only 40 min compared to a competitor that has me without a car for hours at a time and always looking to charge me for unnecessary upgrades. Please make sure someone recognizes these 2 employees.

Alex Friesen

Would have given 0 stars if possible. Went in today to change the tires on my rim from all year to winter tires. Went in because someone suggested them to me, wont ever be coming back. When they took the winter tires from the bed of my truck (there are stairs that you can pull down to making going on top of the bed easier) they started going up and down just fooling around and playing games. After taking the current tires from the rim and putting the winter tires on, I paid and went home. Once I got home I realized that every rim has the exact same scratch and this isn't a new scratch as I just recently bought these rims. Very poor service. Very upset. I hate giving reviews like these and always try to see something positive in every business. The only positive thing about Mr. Lube is that they were available, that's it. I suggest you get an appointment at another place before the season starts than go to Mr. Lube

Sharon McC

Excellent customer service. Thanks again Shane!

Tyler Beach

Excellent, quick, and professional. Rachel and her team were personable and fun. I felt welcomed from the moment I called to the time that I left the shop. Well done.

Tyler Dasti

Fantastic, I take both my company and personal vehicles here. Friendly, knowledgeable, and all around top shelf place to have your basic maintenance done. Highly recommend

Ahmed Ali

Kelli Buckley

Waited only a few minutes before we were served. Multiple vehicles in the bay being serviced. Workers all looked busy. Diverse group looked like a well oiled machine you if pardon the pun. Happy with the service.

James Landry

Aswome highley recommended

Mark “Mcman” cranwell

Friendly service, but a little pricey

Daniel Doucette

La Signorina

Great customer service. Andy and all the staff at Mr. Lube on the Northshore provided excellent service during my recent visit. They were very professional, knowledgeable, and went above and beyond to ensure I had a great experience. I was totally satisfied with the service and I will be returning! Thank you so much!

Brent Paszt Keller Williams

Very professional and friendly service. Identified a small issues and fixed immediately. Highly recommend this location

Sarah Adams

The service here is over the top great! From the person who greeted me and guided me in for my oil change, to the service technician, Corey, who explained my options clearly and without pressure, it was truly fantastic. Everyone there is in a great mood and go out of their way to make the experience positive. I was offered coffee twice, and a paper to read as I waited. I will definitely be taking my business here rather than to Orillia where we normally go, from now on. The owners here should be proud of their staff!

John Stephenson

Excellent and fast service, you can have it easy and done right, but it won't be cheap. Prices are higher than most garages.

Frank Fanelli (Frank's Computer Hardware)

The staff were very friendly and quick. They filled up my windshield washer fluid for free. The cost of the oil change was $55+tax which is less than any other company in Brantford. Considering this is a drive-thru where I don't even have to get up, I was thoroughly impressed. They didn't press very hard on the new air filter as other places do. They showed it to me and asked if I want to replace it, no annoying upselling. I recommend coming here. Fast and pleasant.

Chris macpherson

Ryan Hafstein

Friendly, great service. I Never felt like they were trying to up sell me on stuff which I have felt at other oil change places. Will stop here again!

Ken Y

Cheap service but try to sell you on what your vehicle "needs". Too pushy but some guys are worse.

Abhishek Sidhu

Good work and staff

Darryl Samons

Fast

Sophia Parrill

Been getting serviced here for several years now. The guys and gals here are always super friendly. Never had a bad time with them and they go the extra mile compared to other oil change services. Tim is the greatest and brings a great atmosphere to this location :)

Carla Kluss

Had the most amazing service recently by the owner, Andy and Chad. They are knowledgeable, and quick to diagnose your car trouble. I'll definitely be going back!! Five stars from me ⭐⭐⭐⭐

Warren Strome

They gave me a great quote

Shiwani Gupta

Always had good experience here. Knowledgeable and hard working staff. Excellent services

Tess Flagler

Kyle Calzavara

Long time customer, friendly and fast. Been around longer than I've been alive.

Isha Patel

Tech Pulkit is good at what he does, great service.

Natasha Pearson

Great service. Knowledgeable and friendly staff.

Micheil Bryson

Good, quick service with reliable technicians.

Nicole T

Always great service, quick to get the line moving especially when it's time for winter tires change

Courtney Hubbert

Having the drive line service done for about half the cost at the dealer. With warranty approved fluids, I couldn't be happier and my 2016 dodge ram eco diesel thanks you

Lynda O'Meara

Friendly no high pressure sales to buy other products. All technicians were wearing masks and practicing social distancing. Quick turnaround for a descent oil change

Jessica Journault

I had a great experience at this shop! Very helpful and friendly staff.

Michael De Winter

Our first visit, and they gave me a top-up of my fluids! Thanks!

Tutuhsuhtaaqsa Thomas

Took a long while and then I don't like how they try to charge you something you didn't approve of or how they tell you and then ding you $100. Like what $300? No I don't need that. It cost me way too much just to change a filter and to fill up the coolant

Inna Filko

Nicole Bereiziat

Alexander Tikhomirov

Lucas was really great support. He answered all my questions and helped to solve my problem.

Julie Steele

I feel that they should know roughly how long an oil change should take so please don't come out and say 10 or 15 minutes and a half-hour later I drive in. While I waited a truck went in beside me and the other car behind him came in at the same time as me. Customer service use to be great but something has changed.

onecutesweetypie

Did everything they could to help me out in the most budget friendly way. Checked everything, made sure my car was safe and good to go. Gave me helpful and friendly advice and were all around professional, courteous, honest and helpful. 10/10 highly recommend and will return every time.

Sarah Sutton

There was only a brief wait, staff were welcoming and friendly. The pricing was on par with other typical quick lube drive thru places. We had a coupon come in the mail. Service was quick, we waited in the car because we had our dog as we were on the way home from the vet. One staff member offered the dog a milkbone, dog was happy. Might be a opening promo but we were given an Ottawa Sun newspaper while we waited.

Cory Talbot

N Oko

Fast quick service.. but I had to remind them to complete all the items on their checklist for an oil change.

Milica Radulovic

Vary good service! Thank you Matthew????

Kelly Dean Allen Guitar

Brandon Harrigan

Took both my vehicles here in the same day. Completely different "service" each time for a basic oil change. From tire check completed on 1/2 times, windshield cleaned 1/2 times, but what really got me was the first time the lady offered us our wiper blades as it was free in the promotion.. the second time after I paid I noticed the work order didn't have wiper blades on it I asked the guy if they were included and he goes "I can size them up and get you a quote if you want" I replied "are you not running a free promotion with wiper blades?" The guy goes "well pssh I already charged you it's too late now you can buy them if you want but you probably should have asked earlier." I, the client am supposed to know your promotions and when to ask for them? At the very least he should have return/ resold them to get the promotion if they didn't want the store to 'eat the cost' of 'pennying one out'. What poor customer service that experience was to say the least ????

Joen Mutka

Great staff quick service and the complimentary tea and coffee is always nice in the winter. They offer a wide range of services from oil change, coolant flush, tire change or even that pesky light bulb you can't get to. They have balanced my tires for me at a very reasonable price every time it is needed.

Leon Frederick

Great customer service, fix the problem and gave me good prices. Excellent work guys...keep it up!

Saeed Aria

Julian is a humble manager. Friendly expert crew. Just did services necessary.

Adnan Khan

Haosi

I am very happy and satisfied with their job today. They finished the tire changing within 10 minutes because I was the first one in the morning and most of the staffs were working on my car. They even caught a mistake that Costco tire Center made. Very good service and experience. Will come back next year.

Jackie Wheeler

Great customer service, excellent staff, and already referred business but will continue to do so. Highly recommend this location.

Rizwan Khan

Excellent customer service and these guys are vry professional at what they do !! Highly reccommended!!

Ross Morgan

M P

Great service here. Aftab was super friendly, and his service was great! After a few questions/checks he recommended a rad flush, an oil flush and an interior air filter. Now my car idles 400-500rpm higher and my heat works! Really appreciate that he only recommended services relevant to my issues.

Timothy Mcinnis

Awsome

K “KMG” MG

Prompt, respectful and honest service. The tech knew that I needed a flush in my 2010 RAM just by me telling him my km, I tried to sluff it off by saying that it had been done on my last oil change, when the tech started to chnage out my oil he approched me again "Sir are you sure a flush was done, there is a lot of build up still?". At that point I could trust the tech and had him proceed on a flush. The store manager at the time "Landon" (I beleive is his name) approched me with coffee and a paper and also overlooked teh tech's work when completed... Impressive!

Sam Dayani

Update your hours so you don't waste peoples time sitting around for an hour just find out that you guys are not open on public holidays. It's not hard and it's common sense.

Spencer R

(Translated) Duy tu Nguyen did a horrible job of changing my oil broke my windshield when changing the distributor cap (Original) Duy tu Nguyen έκανε μια φρικτή δουλειά για την αλλαγή του λαδιού μου έσπασε το παρμπρίζ μου, όταν αλλάζει το καπάκι διανομέα

Jeff Lee

Great service, quick and friendly group of guys! Thanks! Return customer ????

JUMPERLEGS “JUMPERLEGS”

Quick service, friendly staff.

Sami Ibrahim

Kim Warner

The service was great. Kelly was very professional and informative. The only place I ever go.

Joel Thorney

Best and quickest place in town

Stephen Donoghue

Dang Nguyen

Brett Boudreau

Better price than competition, friendly and helpful guys who get it done quickly, coffee while you wait (for the short amount of time you do wait), it's a no-brainer. I'll be going here for all my regular maintenance stuff from now on.

Dayhlon Johnson

The staff at Mr. Lube are truly amazing, they have helped me out a couple of times and have always offered great service. Cole is an awesome worker and very kind. Kate had a great attitude, Alex was very knowledgeable and helpful :) I’d recommend the Underhill Mr. Lube to anyone for a variety of services! 10/10????????

Paras Jathool

GREAT SERVICE FRIENDLY STAFF ????????

Drew Blackwood

They don't seem to really know what they're at. They're fast, thought.

Charlie Spearman

Veryan Angus

Great service today!

Ken Fulcher

My god, great service, they entertained my son like crazy, they were quick, found a few small problems that I already knew about but they confirmed, and refinished my headlights for a very reasonable price in a very short time. Now I will be able to blind the moose instead of just annoying them. Highly recommend these guys

GamingHacker_Saeed

Morgan Young

Great service staff very helpful friendly and polite

Kazi Farhan

Great service! Had to wait a long time but the service was great and got my tires changed!

Barbara Charlton

Tire, I had a slow leak in a tire and they were busy so i had to wait a bit but great service! I will return. Thank you.

Amanda Labelle

Bonnie Roszell

Friendly service and quick. No appointment

Ellie McPhee

Darell was excellent help and he apologize numerous times because it was taking longer then normal as he had been pulled in from a winnipeg location and hadnt had the time to adjust to the brandon store yet...

Garrett Krest

Very friendly and helpful staff. Usually a bit of a line but worth it.

Doug Morrison

I've been to Mr Lube several times because of the close proximity to my house but after my last oil change there I won't be back. I am not one to complain and I've put up with them spilling oil on my exhaust every time I get the oil changed,once so bad that I returned and asked if there was something they could do to get rid of the smell of burning oil. This last oil change I again smelled oil burning as usual and after finally not wanting to put up with the smell anymore I went to a different garage only to find out that Mr Lube didn't tighten my oil filter and I had lost almost all the oil in my engine. Had my motor blown up I'm sure that Mr Lube wouldn't have fixed my car. I drive about 6 hours a day to take care of Palliative clients and if I don't have a car I don't have a job. So because of the importance of my car I can't risk going back there.

Jed Finn

Husanpreet Kaur

Good service????

Sare Kumagai

Love the staff here

Mao Cast

I received a coupon in the mail of a promo that you get an oil change and free wipers, so I checked it out and was impressed with the entire sunday crew, pure professionalism highly recommended This location.

Qualitop flooring Edmonton

Very pro and honest, I didn’t even need to change oil , they checked every thing in my car, sorry I can’t remember the guy helped me but thanks for all the team

Tonya Clark

Quick service today - thank you!

Sean Williams

Great reliable and trustworthy service.

Mackenzie Smith

I got my oil changed at this location today; the service was prompt, professional, and the staff were very helpful when suggesting small filter replacements (however they didn't pressure me about the immediate replacement which was a nice change for once). The staff here were also cooperative when I requested to use a coupon (previous comment stated otherwise, but no issues here)...they remained personable throughout the experience. Thanks again :)

Pradeep LG

Good service

Susan Markanen

Such a reasonable and practical service. The people at this locaiton are super nice too!

Giles & Melissa Ringer

Lucas and Via were amazing even while being totally overwhelmed with how busy it was. Their professionalism and courtesy created a lovely experience!!

Shaun Gauthier

All and all it was a decent experience The only reason for the 3 stars is because on my way out I suggested they put some salt on the sheet of ice in the parking lot and was pretty much told to mind my own business ????

Danielle Faulkner

Sooooo slowwwww was there an hour with only 2 cars ahead of me.

Jackie Crowell

Excellent service, offered suggestions, did what I needed quickly and efficiently.

Taylor Routley

Quick thorough drive thru service. Semi synthetic oil change lasts only 3000? Am I wrong? That's what my sticker shows.

Marcus Brooks

Mo

Fast service!

Akshat Rakesh

This was my first time at mr. lube and i received a good service for my car. I was there to change a Tire of my car and they provided a range of tires which i could choose from. The service prices are reasonable.

Kristina Addison

Dealt mostly with Josh, and he was great. Super friendly, knowledgeable, all in all, great experience.

Josh Laurin

Lyle Shepherd

Bit pricey but do a good job and didn't try to zoom us

Don Donaldson

Fast, efficient and safe. Thanks Pete and the rest of the crew! Great service.

Robert Riley

Have been going to this location for a couple of years now; couldn't be happier with all aspects of customer and mechanical service. I have never waited more than 5 or 10 minutes to get in, and I don't think that the entire process has ever taken more than 20 minutes in total, while I sit in the car. This compares to previously having to leave car overnight (or drop off early in the a.m. and come back later in the day) with a mechanic, which was very inconvenient just for an oil change and basic servicing. Very impressed with Mr. Lube.

Mary-Ann Morley

These guys are wonderful! So quick, professional and friendly! Highly recommend them!

Harry Dave Dango

Excellent service! I will surely comeback. Jordan and kol were so polite very accommodating.

Eamonn Gaynor

Don’t use this place ! I went there in December and they didn’t tighten the bolt to drain the oil . thank god the leak wasn’t bad enough to ruin my engine !!! And every time I phoned to complain to the manager , they blew me off !!!

Phil Duude

Every time I have an issue with my truck, car or camper I’ve had an amazing experience with this location. Their team is impeccable. The efforts and lengths they go to please their customers at their own expense is truly an honour. I recommend you come here and speak with the manager Rachel for the best advice :) I always choose Mr.Lube :)

Megan Ludwig

I continue to be blown away by the service at this location. I am not sure the names of those who helped me, but they were extremely polite, and took the time to explain everything they were doing, why it will make my car run better, and gave me an accurate price before doing it. I feel like I usually struggle to be heard at most auto shops, but the staff here listen and respond in a thoughtful (and educational) way that will keep coming back.

Calen Martens

The systems and expectations set for the employees is on point. They always do a great job.and I always feel like I'm well cared for. Great staff!

Derek Davidson

Good service and friendly staff

Kahley Hammer

Jessie Patrick

Great service and friendly staff ???? Carson was super helpful.

Ranajit Sequali

Quick car service

Adam Surinskis

Just incredible customer service, I've used this place 4 times now and it's the same experience everytime. Amazing!!

mike miller

Muna Mohamed

All i wanted was an oil change. Nothing more nothing less. When i arrived there was a vehical there waiting for maybe five minutes before i arrived and another parked because all three stations were in use. With jn a few minutes of me parking a gentalmen came out and greeted us and offered us a price menu and newspaper. Initially i was kinds impressed. Thought that was pretty kind of him. He explain it might be a 10-15 min wait. No issue. The car that was infront of me went in like 5 minites later. I waited another 15minutes. Then when the truck in my lane finished i started my car. This guy walks out, speaks to the truck parked in the first lane then comes to me and tells me to move. Literally tell me "move your car to the firat lane". Okay. So guess you have zero manners. Incapable of wording your needs polity. So i asked him why and again hes like "he was here first, move your car". I litterally could jot understand why he was so rude. I was perfectly nice and asked and replied nicely. Well we left. I refuse to do business wigh people who dont know how to conduct themself. This kinda sucks cause now i have a bitter feeling towards Mr.Lube and probably will never go there again. I know it probably wont matter im just one person. I just hope Mr.Lube in guelph would perhaps remind their employee's that being kind and respectful to customer's keep business going. Well im in line at the Jiffy Lube three minutes down the road hopefully they have better customer service. Have a great day.

Riley Jauniaux

Stacey Chinn

leo

Mitchell

Easy oil change. Not too expensive.

Jo

I love that you don't even have to leave your car, they are fast and staff is awesome! ♥

Priscila de olazaval

Great service! Very helpful and thorough. Georgia and Ethan were great!

Michael Williamson

Awesome, fast and professional as well. Priced right.

Sarah Crewe Ferguson

Khali Aliazhar

This is definitely a place with exceptional service. A man by the name of Tristan assisted me in going above and beyond what was needed. He provided the best customer service I have seen to date in the automotive industry. Definitely recommend and will be coming back

Kimberly Court

Yussuf Reza Esmaeili

I did a tire repair service here. Service was excellent and the price was fair.

David Leppert

Dennis Raybone

Great place. Been bring my cars here for many years

Erin McGreish

I came here with my mother in law to get a tire repaired. Upon arriving, a girl came out who greeted us so very politely. Upon waiting to get into the service shop for the tire repair, the gentleman assisting the customer before us, Cole, had the most uplifting energy. He was so perky and positive, was making the customer laugh and just really connecting with them while getting the job done. Cole changed this customers tires to their winters in all of maybe 7 minutes! This was so impressive. When it came time for us to pull in, he was so friendly and took a look at our tire that had a nail in it. He reported his findings for the repair in such a positive way. Luckily in our situation, the nail was less than a cm long in the tread and didn't puncture through. He was very calm, reassuring and explained the situation positively while telling us the benefits. My partner and I live in Vancouver and going back to visit his parents in Kelowna sometime in the spring to change our tires back over in the spring, but if we lived in Kelowna, I would most definitely visit this location for my oil changes and any other car related services ONLY because of the amazing experience Cole gave us ????????

Will Creene

Went for a quick oil change because I was stuck for time and it was the only place open on Sunday. They do all the classic rip off tricks. Show you a cup of dirty transmission fluid and tell you it needs changing, tell you your cabin filter needs changing for $50 when it's a 5 minute $20 DIY job, and so on. Spray your door hinges with grease and charge you for it. They top it off by making up some discount and knocking $20 off your $200 oil change so you think you got a good deal instead of getting ripped off. A trip to the mechanic shop shouldn't involve being talked to by a salesman the whole time.

Audrey Paramor

I had great sercive and very friendly

iLaineyflex

I've been dedicated to Mr.Lube since I lived in Kelowna BC. I was impressed by the customer service and how friendly everyone who works there is. The fort mac location is no exception. Kyle, Rami and the rest of the staff were extremely attentive. Took care of my concerns by doing a general check up for my road trip and walked me through everything they were doing. Very quick and efficient visit. I'll be stopping by for all my car needs going forward. Really great service.

DEBBIE DAVIES

Alroy Brouwer (Your Barrie Realtor)

Brutally slow service, no wonder there was a line up, 5 guys moving slower than molasses in February. Would have given Zero stars but that's not an option.

Jacob Trombley

Excellent friendly service and convienence you can't beat. Prices are a bit steeper for tire/mouting services but I'll pay that to get instant service at 7pm with zero notice.

Lucia Blatna

I lost my oil cap and the boys there worked so hard to help me out. Thank you I will be coming back next time I'm in Barrie. Good job

Ivanna Mir

Darcy Hiebert

Took my Jeep in for an oil change and they noticed an oil leak and diagnosed a potential cause. Recommended not get oil change as it would be required as part of the repair. Rachel is exceptional

정채진제자

Here is so cheap and every people is vedy kind i love here

Jenna Canonaco

After waiting for an hour to be served, the men who changed my tires, only for one of my caps to pop off when I turned a corner. When I got home all it took was some light force to take my caps off. These idiots don't know how to properly put tires on. Just go to your car dealership, they know cars 100x more than these idiots.

Zemi Clauson

The excellent service staff performed a routine oil check and noticed a cracked serpentine belt in my vehicle. They were able to replace it quickly and professionally. Very friendly people just doing their job right.

Ashley Kelly

ill never go again

Teighan Keller

Had the craziest day, and Mr. Lube saved it! Well, Rachel the Assistant Manager saved the day. Not only did my Windshield Sprayer break, my mirror broke, and my battery died all within an hour, Rachel was able to source the parts and fix my car. She could tell I was stressed out and her kind words and hard work made my day less stressful. I will be telling all of my friends and family to go there and I will be coming back for sure. Thanks Rachel, and thanks Mr. Lube for hiring such great, friendly, smart staff.

Mudit Kataria

Love the guys here, especially Andy! Awesome service.

Justin Melnychuk

Amazing service every time I go, always an honest and professional opinion!

Joe Cairo

Great service … helped me out with a free oil top up ! Thanks

Kyla Nicolle

Hannah Keller

Good service, but there are lineups!

Haiqi Liu

Friendly staff who knows cars. Professional conduct and good attention to detail. Would visit again.

Rui Raposo

For what they do, its a good place for quick maintenance

gary blakeburn

Took my baby to Mr Lube to have new rims put on. The staff took extreme care not to scratch the new rims. They are one of only a hand full of shop with a touch less mounting machine. They even detail the tires and clean the others a repackage them. Plus they are the only shop open on Sunday .

Maged Alqadasi

Good service

Mindy Bains

The guys are extremely helpful and knowledgable. You stay in your car while they do the oil change/transmission fluid change and they check the fluids, signals and so on.

Jon Pike

It's ok

Omar B. Jawara

I felt great. The staff provided me an exceptional service. The likes of Ishu are so great at what they do

Caty Binnington

Great service! Nice and friendly staff.

Brian Bee

Kaleem H. Syed

Prompt and good service.

Abdullah A Alhawsawi

Long waiting time but great customer service

Brent Ziola

Best service always, very quick and always know my truck is well taken care of. Thanks Rachel

Larry “The Little Guy” Chrysler

Very friendly and courteous. We will return to this location. Very knowledgeable and fast. Oil change under spray and air filter done in 30 minutes.

Karen Scott-Murray

karan takkhar

Busy

makayla w (makayla)

it's good service and fast too. they did a really good job on my car.

Doug Timmons

Very helpful. They remind you of things that need to be done that nobody else tells you.

Glenn Bray

King Chibuike

Friendly staff. Always willing to help

Dan S

Been here a few times, they always try to push something on you from ties to fuel system flushes but if you can avoid that, the service is fantastic.

Kyle Devost

Cali-Jean

this is a great place to go to, everyone is just so kind and sweet, right away i got offered a newspaper and coffee. everything is well priced and amazing. landon and his little daughter was very sweet

Conor Carrigan

Lyndon, Sam and Cedric were absolutely amazing! They were super welcoming, informative and honest. We appreciated top notch service and will definitely be back.

Ian Lenathen

I stopped using Mr Lube a couple of years ago due to the upsell policy which seems to be part of their business plan. I hope the employees tasked with upselling as much as possible receive a commission for the high pressure tactics used. The gentleman who connected with me, told me he would like to check for "mice" and asked me to open my passenger door --- I reluctantly did - and he opened my glove box, emptied the contents on the floor, used a wrench to dismantle my glove box, removing it from the dash panel. He then reached in - not for a mouse - but for the cabin filter showing me a used filter --- telling me this is what I am breathing in and it should be changed. I asked him what the cost of a new filter is and he moved back and brought the filter to my car. He then told me I was saving money since the price of Mr. Lube filters was much less than I would be paying at the dealer --- I bought the filter and he installed it - reattaching my glove and returning the contents - no problem. I left the premises upset - he had used the excuse of checking for mice to get to my cabin filter --- I would have waved him off if he had told me he wanted to check my cabin filter. I am a senior citizen but I am not stupid. I felt Mr. Lube insulted my intelligence by bringing mice into my oil change. I will be looking for another company to do my oil changes in the future. I have nothing against the gentleman who connected with me -- I think these employees are probably judged by the amount of upselling they do. This is not fair to him or to me.

Chris C

Do not come here for seasonal tire change!! Only 1 jack, so incredibly slow. Over 45 mins per vehicle. This location is understaffed.

Zach Doiron

Always had a good experience here. They even patched a tire for free for me once.

Remy Pravato

Pricy but quick and convenient. They do a thorough job but try to upsell on everything. I normally change my vehicle's oil myself but I'll go to Mr Lube when it's winter so I don't have to deal with salty water dripping on my face.

cody mcgill

I had a broken dipstick that needed to be removed and just stopped by as I always get my oil changed here. Tim was more then happy to help me out and removed it. He probably took about an hour to pull it out as it was not easy and then phoned around and found where I could get a replacement one. At the end he didn't charge me at all. Awesome group of people here and I have never had a problem with anything and have been a customer for years and will be for many more. Thank You Tim!

Mike M

I've been here several times and have always been pleased with the professionalism and service received. Recently brought my vehicle in to have the bulb for the headlight replaced. I was able to do one on my own but couldn't reach the other side due to AC equip in the way. The boys took care of it and I was out of there in no times.

Tess Worthen

Do not go here unless you know your car! ny parents have a 2012 ford flex. I took it today to have the oil changed and was extremely upset when I was told I needed to change the transmission fluid and that it was 20,000km over due and it was burning. I had JUST come from Knowles auto exhaust from getting my hitch installed and knew I was making a long trip with a trailer so I was instantly stressed and worried! Got home, checked my owners manual (after saying NO to the 150$ fluid change) and turns out my transmission fkuid does NOT need to be changed for another 200,000 km!! And yes, right amount of zeros! These ass holes wanted me to also change my air filter, which was barely dirty. Did more research just to be sure, and if your fluid is burning you smell it and your car temp goes up! Stupid stupid Mr lube! You just lost 10 customers easily!!

Cary Bunn

They were friendly and went above and beyond my expectations

Travis Sass

Victoria Lynn Mannchen

Anas Jamali

The technicians told me that the lift cannot pick up my car midsize pickup truck for a tire change. They didnt have anything going on and they just didnt wanted to work.

David Feargrieve

Called the store to inquire if they can install a Lug Stud on my car, fella said no problem bring it on in. I drive for 20min at 8:00 in the morning to be told that they dont provide that service. Just ridiculous.

Bex Newlove

The service was so fast, comprehensive, friendly, and a fair price. I will definitely be going back!

Gianluca D'Antonio

Liam was super professional and thorough

Tara Mcnair

Really good service this afternoon. As soon as I pulled up, was put into a bay. Went in for just an oil change, was done quick and efficiently.

DD's Runs

Excellent service and great cooperation. Staff is so friendly, hope my oil gets dirty so I can visit this place again. Lol

Mohiminul Islam

Express service

Chad MacDonald

Rachel at Mr. Lube was a huge help today when I needed it. She was friendly, knowledgeable and willing to go above and beyond the call of duty to help me out, giving me discounts wherever possible, and even offering to come to me if I couldn't find a way to reinflate my flat tire to get back to their location after leaving there in the morning. She was a bright spot in a long, lousy day! Thanks again Rachel and the team at Mr. Lube!

Amar Patel

Dana Decker

Very convenient, I never need an appointment, the guys worked quickly and curtously. The place was clean and neat, and I also get a set of free wiper blades.

Osama Elbahnasawy

Mani is perfect he did the work above and beyond

T “Tea”

Been going there for years to have oil, transmission, filters and over all checks done. Friendly and professional. We will not go anywhere else.

Kirk Myers

dwayne markle

Christina Coughtrey

Awesome service, great staff.

Amanda Chase

Waiting was not my concern, I understand it gets busy and we all need to be patient from time to time. My concern is that once my car was taken into the shop the man in the pit refused to work on my car because "the rockers were rotten", I told him that I have jacked this car up many times in the last month as it is a project and even though they werent in the best of shape, there was no problem with them holding to get my tires changed. He was rude and seemed to be in a cranky mood and very inconsiderate, he told me that walmart or canadian tire could help me as he rushed me out the door. Penhorn Mr. Lube is much more professional I will not be back.

Sully McSullivan

FYI only ONE outta Three bays are available for winter tire changeovers

Geoff Easterbrook

Great service. Fair pricing

Edith Colpitts

Excellent service

Brad W

Fast and friendly.

Graham Plume

Great Service!

Jamie Prickett

TEJAS DUTT

Good on the cleaning ????... Not alot of guys consider this but Mr lube does

Matthew Lovely

Always quick and friendly

Gail Gabriel

Rescued me from a popped tire. Thank you fellas!

Sue Cloutier

Great experience! Hailey was efficient, professional and nice. Will be back for change of transmission oil. Thx for the great coffee.

Vaishali Vinayak

Fast and excellent service. Friendly staff with good knowledge about cars. Highly recommend this mr lube in Burlington.

Ahmed Mahmood

Daryl Rines

Got my oil done under ten minutes, friendly, personable people. Amazing service. Thank you for the great experience.

Mitch Koepke

Great service for a decent price. The staff are very friendly and knowledgeable and do a good job on the vehicle. Overall, a good experience and would recommend this location to others!

Devon Bridgeman

Checked my tire for any leaks, didn't find anything. Re fitted the tire , and told me to get out of here. No charge ????????. Great team

Mark Dee

Quick easy and professional. Highly recommended.

Spectrum Web Solutions

Awesome customer service. After an oil and cabin filter change. A sound was coming from my cabin because an acorn was logged in there. Even though they were already closed they brought my car in and removed the acorn.

Sylvain Young

Tim and Cole at Mr. Lube were a huge help today when I needed it. They were very friendly, knowledgeable and willing to help me out wherever possible, They were absolutely amazing , Thanks again Tim and Cole you guys are amazing !!!!

Mi Ly

Mitch Champagne

Very kind staff. I arrived before they opened and was happy to wait 20 minutes. The employee came out early and asked what I needed. I explained I needed an engine code read. He told me he'd be right back and went to get his reader. He helped me out in 5 minutes on his own time. I'll definitely return when I need service.

Britt B

Really good customer service. They aren’t pushy like other places with trying to upsell everything, which is what keeps me coming back. Usually have some pretty good coupons and I like that invoices can be emailed so that I have a record of it without having to keep a piece of paper.

Darcie Mulholland

This was just such a fantastic experience, some of the best customer service I have ever seen that I wish I could give more than 5 stars. I had an awful experience at KalTire where they took advantage of my situation and overcharged me for things I didn’t even need on top of being rude, so I was super reluctant to get my car looked at again. I am so glad I came here though, and I highly recommend this location. Rachel and her team were so wonderful to my daughter and I, they were knowledgeable, professional, respectful and efficient. Even when there were unforeseen issues with my car, they took the time to do what was best and made it very affordable on top of that. They were all such lovely, helpful people that I will not hesitate to go to them for any and all issues with my car in the future, and will recommend them to all my friends and family. I could not be happier with my experience here. Thank you so much to Rachel and her team, you are genuinely great people!!

Kristen Cleaver

Always great service! The techs here are very friendly and knowledgeable.

Brett Way

Great service and very friendly staff. Definitely coming back.

Jenna

For individuals who do not know much about vehicles beware.. I was in for an oil change and the men who worked on my car were nice. However, I later found out I was taken advantage of. One of the men who was working on my oil change checked my air filter and told me it was terrible and needs to be replaced immediately... $65! I thought that was very high price. The man then told me that the price was high because of the car I own. I gave in and said to replace it. I left and paid $250 for my oil change and filters. Once I got home, I found out my air filter was already replaced recently at my dealer ... I called to confirm with my dealer and they told me that I was taken advantage of if they replaced the new one again. The dealer also told me my air filter does not cost $65. I will be taking my car to a reliable private mechanic next time.

Zack Bartlett

Jake Main

Great oil change! Adam and Tim did a great job and made the process quick and easy. Definitely coming back next time.

NTK Srym

Honest and prompt work done. I had my engine light on and I dropped by to run a quick check on it. It was nothing major but I had another issue with steering oil. It was leaking a bit so they filled it up. Everything was done for free because they said they didn't do any major works.... love that place!!

Harmanjot Singh

Stéphanie Paquet

BEST PLACE EVER IN OKANAGAN !!! Tim and all's team is exceptional, good job, competent, ... with fabulous service. Your the best !!!

mitchell collins

Richard “JayCee” Lord

Burlington

Amazing staff. Really professional and informative. -SIDHU

Thomas “WizzardTLizzard” Anderson

I've never use it but see it everyday

Albin Antony

I'll give it a ????, best customer service ever seen....! We r doing a cross country roadtrip, so far this is the best service we've got Appreciate it guys

Dan Flood

Alex Ohayon

Christina Grimbly

First of all I waited 45mins to get a oil change done.And there were a number of things they didn't do for me.To many too name...

Dawna McGladrie

I got in right away, no wait. The staff was polite, helpful and knowledgeable. Prices were reasonable. $100. For oil change with synthetic oil. Washer fluid topped uo , no charge.

Keith Paridy

They couldn’t even open the front hood of my Smart car. Reason given “it isn’t metal” So no fluid top ups? Which was included in service. UGH Never again

Ashley Kutyn

The most incredible staff! All of them are so kind and professional. They really value speed, but also accuracy and safety! Highly recommend them for your next oil change!!

Jubin Jose

Harsh T

Awesome service. My first oil change after moving to brantford. The staff was very friendly, quick and helpful. Rick, Lov & Raza did an amazing job. Got the engine oil, air filter & wipers replaced on my Nissan Rogue in no time. Highly recommend this place for a car service.

Chris Trottier

fast and friendly service, kept me in informed the whole time. Thanks Megan

Jamie S

Awesome service, quick, friendly, quality work. Awesome job from the team!! I would recommend this location to anyone. Big line up when I arrived but I went quick!

Cate G

I’d give this team more than 5 stars if I could. They were so friendly and kind and took the time to explain everything to me without talking down to me, which I really really appreciated. I think what I liked most though was how honest they were - I never felt pressured into buying any of the services they offered or recommended. Other car places have taken advantage of the fact that I don’t know a ton about cars, but these guy were splendid and again super honest. I’ll definitely be coming back here for oil changes and tire swaps from now on.

Scott O'Neil

Awesome fast and pricing similar to most (cabin filter wee pricey but convenient).Will return.

Troy Pasher

Quick service from a knowledgeable staff. In and out in around 20 minutes. I will be back.

Jenna Rosa

Sam was extremely helpful, knowledgeable & courteous. 10 out of 10 recommend! Thanks so much.

eugene brown

Oil changed coolant changed great service friendly crew. Will be a future customer here on end.

Antonio Mifsud

Great service. Great advice. Service advisor was very knowledgeable. Offered me coffee while I waited and gave me some free wiper blades.

Mizz Behavesalot

Thank you so much Nikita and Jordan for your outstanding customer service last night (January 16, 2020)! It’s easy to tell that this garage has a great team that works together efficiently to get you in, diagnose the issue, discuss options with the customer, fix the problem and see you on your way with a smile ????. While my issue was being assessed, I was offered coffee, water, a magazine etc to make sure I was comfortable. Impressive in my books! I wouldn’t hesitate for a second to go back and I will surely tell all my friends about my awesome experience here!! Love the hours too????????. TEN stars????????????????????????????????????????

noshin zaman

Mohit was great

Ia Tkachanko

Very helpful and efficient staff at this location! Definitely going back!

Vlogger D

Visited there for the first time and they provided me excellent service at reasonable price!!

Travis Galloway

Amazing Service guys mounted and installed 37 inch tires on the Jeep A+ service

Asif Khan

Love Maan

Great experience with Mr lube friendly staff

Andriy Bartash

How much would be cost synthetic oil change for my Santa Fe '14 ?

Darryl Bowman

Great fast service. Very knowledgeable staff. Only suggestion I would make is extend the time between changes if you use full synthetic oil.

Katie Power

Really great service! JJ and team were very knowledgeable and professional. Super quick service too! Thanks

Aaron Korvemaker

Leo Patrick

Service was great!

P C

In and out pretty quick. I usually go to Mac's, but I don't think they've been open for a while now. Staff are friendly

Daniel F

Good customer service. Felt welcomed. Fair prices. Fast & convenient when garage isn't busy. Otherwise you could be waiting 30+ mins. Location is nice, lots of shopping around.

Steven Matthews

T J

Excellent customer service. Wait was a bit longer than expected and the price for the most basic oil change seemed expensive at $73 all in.

Jennifer Gullins

Tim and Tristan helped me so much today! Very genuine and knowledgeable people! The friendliest service that I’ve ever experienced! Will definitely come back here:)

KKnova codes

There is always a lineup at the location and today I went to there with check engine light on. There was a little wait but when my turn came Adam and Carson wend above and beyond to help me and now I know why Mr lube is so popular.

Aaron Horton

Reggie Williams

Fast friendly service

Adel Arady

Emily Peck

Great service, giving you what you need and making recommendations based on what your vehicle needs. They don't try to oversell ????.

Dave Ambrad

Vikas and Keagan were great to deal with. They went above and beyond to help me out today. Highly recommend this shop!

Jahnavi Tapia

Rachel and the team at Mr lube are AMAZING. Rachel went above and beyond to help me with my vehicle problems and offer advice. Saving me so much stress and hassle. Thankyou everyone at Mr. lube, youve got a great team.

Chris DaPonte

Rob Steed

The employee were good and did do good on the work but they manager at this location gave some terrible advice and didn't know whT he was talking about. Not happy.

Ali Saharkhiz

Mani hooked me up with 2 tires on a Sunday morning after I got a stupid nail stuck in one. The guys swapped out the tires in under 10mins and had me back on the road. Gave me a good deal too. I always come here for anything tire/oil related.

Cody Barrett

Mitch Reich

Awesome service Great attitude..amazing staff..kudos to management running such an impressive service!

Denise Norman

Always great service.

Braden White

Darren Bailey

Christa Sabel

I literally drove up with low tire pressures in my daughters new caddy, where Cole immediately topped me up and informed me about tpm sensors, their function and the price all within seconds!! He refused a tip but asked for a review instead. So here you go peeps out there. This one is quick to help and knows what he's doing. Great job. Thank you!

Ryan Leveille

Put 11L of oil in an engine designed for 4.5L. Did not start the engine and check fluid level, simply told us that they had specifically calibrated machines that knew exactly how much to put in. Rear main seal started weeping a bit due to too much oil. We are very lucky that the engine did not blow up. This was extreme negligence.

malakai424

Was pleasantly surprised at how friendly and knowledgable their staff were here! Such a happy fast paced experience ... took about 15 mins for my oil change and they also checked several things on my vehicle. Left with a smile on my face :) I will be back there for maintenance on my vehicle :) :) :)

Masonic

Strat Mc

Quick service and the techs were friendly and courteous. Would go here again!

Kevin Mcguirk

Very prompt service. Very thorough in their inspections. Attention to detail. No pictures

Triffy

Friendly staff, but far from knowledgeable. Had the wrong oil quantity for my engine, broke the hood latch, and headlight bulb (the latter two were fixed for free). Would not recommend and will not be returning.

Jamie Patchett

This location gets it right! After some quick consultations they were able to put everything together to do a pro job on my Diesel Audi complete oil / filters change . Will use this location again, great job!

Ahmad Othman

just I want say thank you so much for Alex he’s is a good guy and hes did a great job thank you

Taranpreet sidhu

I went there for oil change the customer service and professionalism shown by Amrit and Harman was outstanding. I am satisfied by the service i got there. Will go there again.

Michael Taylor

David Gervais

Very courteous and professional. They keep all of my vehicle records on file. They provide HONEST service suggestions. Perform work quickly and efficiently. I will continue to bring both of my vehicles here for service.

Cm G

I highly recommend Mr. Lube on northshore kamloops It was a very comforting experience the staff were great and friendly Just as good as any shop but faster 15 mins not 4 hours and cheaper and just as creditable Thank you Landon you were a big help and highly recommend this guy

Bruce Gillespie

Very knowledgeable and helpful.

Dan Jonsson

Dione Neiman

Cassandra Bozzo

Always fantastic service! I always visit this location!

Gurpinder singh Dhillon

Excellent service.

BubbaG

Try and up sell unnecessary fixes

Catlin Cormier

Drew Shat

Isaac Hughes

Great service. Friendly, efficient, thorough, complimentary coffee. What’s not to love.

Amanda Battram

Great service and service representatives.

Kaelyn Dexter

This place is the place to go! I had broken dow in my 92 YJ jeep, the clutch went on it just across the street from them. This was the second time my car broke down that month, so I was a emotional mess in my car not knowing what to do. so I called my mother, who then called them to ask them to assist me with my car. In total rush hour traffic, 3 guys from Mr.lube walked through traffic to come help my emotional mess and they pushed my car through traffic (very dangerous), to Mr.lube and took a look at my car to tell me what was wrong. They came to the conclusion that it was my clutch, which Canadian tire had/tried to fixed a month ago. So with it being the exact some thing as before it was still under coverage, thus I took it back there. But Mr.Lube did all this work and also risked their lives and they didn't even charge me! They just sent me on my way and wished me good luck. Great guys there! supper helpful and gave me lots of information. If I ever need anythings done on my car, they will be the first people I'd go to for an honest answer. Thank you!

Jacqueline Desautels

I would like to say thanks to the staff and the manager Andy. I had taken my Explorer in for an oil change and maintenance, which turned out to be a little more work then expected. Although my attitude had soured due to the unexpected work, Andy was nothing but exemplary. During this time especially, I thank Mr Lube and the team there for taking the time and for handling the unexpected with compassion and professionalism, even if a client gets cranky. Thanks again and I would recommend the North Shore Mr Lube to anyone.

Jacob F

Badass team. Badass service.

Gaurav Prashar

doom baby

David Federico

Always great fast reliable dependable service .

James Ryder

I asked for my simple oil change that I always get and employe asked me to do engine cleaning and I said no Its okay I don't want that I just need my regular oil change and he did it always and was laughing saying he miss heard me but I still have to pay and he will do 10$ off and the manager was there watching and did nothing about it im never going back to this location again because I felt like I got take advantage of and not happy to pay 151$ for a 80$ oil change i always got.

Martin Tollas

Good Service,personable ,friendly and prompt.

Sean Peacocke

Super helpful. Had a drip and helped out very quickly and very friendly.

Tod Cutler

Great service everytime. Can be a bit of a wait so try and time it off peak.

virat patel

Staff member was great and specially sagar he was great and friendly

Morgan Davies

Seriously take your vehicle here for oil + filter services. These guys are super thorough, friendly, efficient and aren't about "selling you" on the stuff you don't need/want. They offer up the suggestions on what should get done and leave it there. Transparent procing before any services are started which makes it clear/concise. Adhering to all Covid-19 protocols with emailed invoicing and mask wear. This was a great 30min of my day.

A M

Great service, was the only place that could get me in same day, and they seemed to work really well as a team !

Yatin Bhasin

Good service but price are little bit ????.

SIKH WARRIOR

very good service and polite staff

Sunzet (Sunzet)

Marco Faria

Leica Nelson

Awesome service. Zack took the time to address all my concerns, tell me what I needed and even what I didn't. Very impressed. Highly recommend them.

Moni Nassif

Braeden Rowley

Ever since I got my jeep I've been going here due to warranty and I think ive been here 2-3 times and everytime so far has been excellent. Customer service is on point and the techs get the job done quick and efficiently. I would recomend this place.

Andrew Macdonnell

Thanks Rachel, for your great service. The whole team always does an outstanding job! I have been bringing my truck and kids vehicles to you for years.

MoeDaRambla

Great staff and great service, couldn't ask for better. Treated us well and went above and beyond to ensure we had what we needed. Very Impressed !

Albert Antony

Im here second time and I love the service... It was quick, efficient, and friendly.... The guy who dealt with me was so nice... Thanks guys

Chris Stewart

Just got a hole in my tire patched. Fast, great service, very nice people there too. Thank you! :)

Bryan Williams

tammy

Dylan Ross

Hey was just at this location. Killer people wounderful job they did fast and professional 100% will be going back thanks guys

Alysha Macdonald

Peter was so helpful during my oil change. I was in and out in no time. Totally recommend.

Eric Fagôt

Was excellent service, gave many options, even accepted preferred Maui Wowwie payment. Good team, will service again.

Jason Mahoney

Dean Lizotte

Ryan Hayward

Tire over inflated by a lot. Full synthetic oil change. They recommend to come back after 3000kms. In cabin air filter. Service guy bacially ruins the one I have so I have to buy one from them at a premium of $60. Since this place got bought it is a JOKE!! Rip off artist's.

Christine Herbst

They are well qualified! Nice, fast and have some helpful tips.

Charles Carreiro

Ayanle Dahir

Harsimran Singh Kaler

Professional staff and service was done quickly. Technicians checked out everything on my car. Amazing job guys.

Cody Skylar Janes

Sara Scott

More than just an oil change! Not only was this an exceptional value, but the friendly service and speed at which they got the job done was above and beyond! We will never go anywhere else! Thank you, to the exceptional employees!

Robyn Lagendyk

Very thorough and friendly.

Michael Ring

E.V. Emmons

Anita Tar

Instantly got a flat after going. Put me in dangerous driving conditions the following day almost got on high way with extreme flat and car swaying. Never had issues before with my car. I'll never be going back. Stick to reputable mechanic!

Melissa McNeish

Excellent! They worked so well as a team to perform my tire change and I was in and out in no time. Very friendly staff too!

Paige Mills

Went over my lunch time for an oil change. Waited 40 mins for them to take in my car and the man up sold everything. I felt very much as though he was trying to take advantage of me. He gave me the price $101.18 for a simple oil change. I refused service and brought it to a recommended mechanic shop the next day, I paid $34. I will not be returning.

david cunningham

Ja Po (Double)

What an amazing experience. It is rare you visit a tire shop and everyone in the place looks happy to be there. Everyone I spoke to was fantastic and their quality of work was just as great. Very knowledgable and great at explaining what is going on with my vehicle. I would recommend this shop to everyone of my friends. EDIT. Free windshield wipers too!!!

Frank Crosina

So our volleyball team was in a big rush to get on the road for a 7 hour ride home, but our bus engine was having oil issues, and we phoned in and Cole had us come in and he personally checked our engine, topped up the oil, checked and rechecked it, checked the compression, made sure their was no damage, and got us on our way without even charging us. He did all that work when we were in a pinch and we are so thankful. I would go here again just for the quality of people like this. Thanks so much!!

Laura F.

GREAT service! Knowledgable and very polite staff. Really remind you of what service should be, a flash back to a simpler time.

Samson

Cherie Elliott

Always fast, friendly and super helpful service.

Christian Mcmechan

Always helpful, especially in a pinch. I replaced my fuel filter a month ago and noticed there was a slow leak/drip onto my trailing arm last night after smelling gas. I don't have time to jack up the car before Christmas, but I really wanted to get up there and check the connection ASAP. I pulled in to Mr. Lube on my way to work and the guys helped me out, no more leak. I usually take my car there for an oil change and they have a great crew the last few years (were a bit pushy with the extras before that, still good work though).

Emily Shek

Ryanne Reed

Val Rochon

Borai Lajos

Worst mr. Lube i've been to. Maybe i just cought the rudest guy working there, but refusing to do an oil change on a stock minivan becouse it's "too low" but i went inside fine, he proceeded to tell me to get the car out of his shop and go to a canadian tire becouse he doesnt want to work on my car... very unprofessional dissapointed in this Mr. Lube. Shame on the manager for employing these people

Darek Martini

First time here. New to Brantford. Very friendly and knowledgeable service. They didn't push anything I didn't need or want. Will be returning for sure thanks guys

Andrea White

Rachel and her team are the BEST in kelowna. I always trust I’m being taken care of to the best of their ability! Everyone is always very understanding and welcoming.

Mr.green

Not the best at all they don't give you any information your looking for and take soo long for anything. Couldn't even tell me if my tires were balanced or if they needed weight bc if it doesn't need weight I shouldn't be charged for a balance. I use to manage a Mr lube

Aruneek Khera

Adam Grzelak 777

Great service and friendly!

Taras Pankovetskyi

I have been a customer of Mr.Lube for about 2-3 years to maintain my car, and last 2 weekends ago during a tire change service, the technician damaged my car rim while taking the old tire off. As per the store manager, he would call me back once he reaches out to the head office for advice on how to settle such a situation; I still never heard back from him. So I called to follow up and was told that the manager is busy and will call me by the end of the day, but no call was received. I called the store this morning and was told that the manager is "super busy" for the past 2 weeks and cannot call me back. I take my phone call. At this point, I was very disappointed with the customer service, especially when the technician damages my vehicle, and then I being ignored, hoping that I will forget about it and the problem will go away. Disappointed is the least to say; I do not feel like I will be a returning customer when the store does not value their clients, and the manager lacks in customer support/relation skills.

Ziba M

Always nice to be there no appointment necessary

Easton Doran

Tim is an excellent human! Thanks Mr Lube Orchard for solid service today!

Bineesh Kurian

Really bad

Matthew MacLean

Francis Mccarthy

They try to push services on you even though your vehicle doesn't need it!

Kevin Malone

Steer clear of these guys.

Anthony Majurie

Splendid

Trina Krystal

Fast friendly service for getting our winter tires changed over! Felt safe and were able to stay in our car while they did it, service was efficient and friendly.

Barry Stringer

Great place , and fast also.

Tyson Foote

Roy Thomas

Jassy Nijjar

Preetpal Sandhu

Amazing service! Nice staff, got the oil change done in a breeze.

Robin C Smith

Showed up well over an hour before closing to get two winter tires put on. Another car showed up a few minutes after us. The man came out and immediately went to the car that arrived after us, then came to us saying he didn't know who arrived first so we informed him we arrived first but we don't mind waiting until after them. Then he informed us that couldn't put the tires on because it was "about an hour before closing". Why not post that you must be there a certain time before closing to have certain work done? Will never use this location again.

Andrew Alberg

Just got my new winter tires ordered from them. Perfect timing with the snow coming down now.

Darcelle Lehmann

They were super nice, quick service, very thorough.

Manpreet Kaur

The service is quick and good

Jenette Young

Brantime

very friendly and knowledgeable staff that will take the best care of you and your car

Robert Paulson

Can't thank the guys here at Mr Lube enough for all their help! Andy the Manager is your man, you can trust that whatever your car needs he can advise you in the right direction! No pressure, great friendly advice, 5 star service gentlemen! Thank you!

Timothy McCarty

Sent me some one elses invoice. Took way to long. To pushy to selll there products.

Janet Surinskis

Kalua C

Amazing! Thanxs guys!

Jordan Smith

Great services and quick.

Andrea Yeotes-O'Rourke

Excellent service!!

Paul Antaya

Zill Barot

Great experience which I got here. I went there for oil change and tire rotation. The staff is very good and well trained. They gave me perfect advice. Thank you Mr Lube

Steven Hebert

Kevin Percy

Landon is a a really good man. I had a horrible experience with an other location and I accidentally left a bad review on his location. He ended up calling me as it wasn't him I was talking about and gave me a free oil change 11

Lukas Richer

Came by to have a flat tire patched and they did an excellent job. Very polite staff.

T.D.E

Keely Lovinnliife

Always fast! Always friendly! They take wicked good care of me and my car! 10/10 would recommend!

Emily Macneill

Very quick service and great customer service . Will definitely he back again

Stella Shi

Lucas was great helped me out a lot great service

Allan Chippett

I went there and got in line. there were 3 different lines. When my turn came I was told to back up and switch lanes with the car beside me because the person in the other lane was there before me. I understand the point but there were 3 different lanes not to mention having the people behind the other car back up to shuffle lanes also creates a safety hazard. I left without the oil change.

Gregory Rose

In and out in 15 minutes. Plus free Michelin wipers too !

Rob Weir

How was Mr. Lube? Pretty slick! *sorry, I'm a dad.

kero moussa

Really friendly and quick service!

Sarah Vahey

Quick reliable service. Answered all my questions.

Edward R

Pablo AB

Customer service was truly worth a five star review! They greeted me with a hot beverage, and the job was done super quick. One of the mechanics, Jordan, helped me out and he was very professional, thorough, informative and very friendly. I don't usually leave reviews but I gotta say they deserved it.

Stephanie Reimer

Pulkit helped me out with an oil change and engine flush etc . Super helpful great experience

Bob Power

Staff are very knowledgable and efficient. Go there for oil changes, tires. It is faster than dropping a vehicle off at a dealer.

Dikshant Malhotra

Worst service ever received Employees dont even have gusty to help customer Been there 4 time total disappointment

Keegan Zietsma

Sean Maguire

Absolutely fabulous service. I definitely recommend. Thank you guys! I’m ready for my trip across Canada…again! See you again!

Caroll xo

Great service very friendly staff!!

Marielle Bernier

Friendly staff and great service...drive from Toronto to get our car serviced here....quick and thorough...

Samuel Quan

Friendly people. Very helpful, went above and beyond on multiple occasions.

Jessica Moore

Andrew Dickinson

Good quick fast and efficient service.

Robert Nelson

Abhishek Patel

I really appreciate their staff service, coordination and guidance they provide. Really best place to get your vehicle into mint condition. Must to be visited place .

Patrick O'Neill

Cedric was really pleasant to deal with. He was polite, professional and honest. Would recommend to anyone.

Laura Tait

Always super friendly, honest service. A great value and experience.

mak patel

Alex Calvert

Quick and skilled service, short wait times and they serve you pretty coffee while you wait!

Haley Brown

Really friendly, fast, helpful with questions. I believe I had Doug, he was great

Aaron Anastacio

Moe was great, fast help!

Chelsea Schlueter

Larry Vinck

Very happy with the guys there on the service on our Jetta tdi diesel oil change and transmission flush and filters was great value for the service we got..... Thanks guys

Stephen McCartney

Fred Vaughan

This place has done a phenomenal job for me I highly recommend Mr.Lube

Elizabeth Moody

The staff here is always so lovely and kind. I never feel pressured or like im being sold snake oil. Gteat job team.

Nick Magistrale

Harsha Janardhan

Nav did a very good job changing tires.

Gold yt

NOW EASIER THEN EVERY FOR SNOW TIRES . FIRST COME FIRST SERVED

Janet Truong

Quick, friendly, and thorough service, but a very small lot. Only 6 cars can be waiting at one time. They provide coffee, water, and newspapers as you wait.

Cameron mcsorley

Good staff, good work. Not pushy.

Lily Differ

Always fast and thorough

Marc Beaupre

Great service done at excellent speed!

Luke Kerr

Quick service

Brenna Jonasson

I went in to check a leak and they were quick and thorough. They checked all my fluids and took me underneath to show me everything. Georgia gave me coffee to wait and was pleasant & friendly. David took me underneath the car to show me everything and was very clear and concise. I will be going back there from now on!

Kayleen Zapata

Super friendly service. Extremely helpful and the gentleman went out of his way to help us with our tire issues. He called right away to get us the tire we needed. They are always willing to help out in anyway they can and go the extra mile.Such a great experience every time we go!!

Melissa Bell

Great place fast friendly and very polite staff.

Veronica Valencia

Today my husband and I took our car to change the oil. Vikas helped us explaining everything and he was very honest about everything! Loved the service from start to finish! They all are so nice and helpful and not sellsy at all :)

Jennifer Ley

Got an oil change here not too long ago. Great service! I popped in today just to get my tire pressure checked too ease my worry. Great customer service again!

Christian Lastella

Great service

Shannon Frederick

quick, great service, clear and well priced

Regina Williams

Christie Nadeau

Great experience today at Mr. Lube. Not only got the service we needed but learned something along the way. Big kudos to Robby for taking the time to explain everything to us, I feel more confident now, can't put a price on peace of mind ????

Rob Kennedy

This location is simply second to none. The service and professionalism is outstanding. My thanks to Darcy for his honest and professional advice. I will be back without question.

meetpal singh

Received another great service from this new location of Mr. Lube in Brandon (MB), Great staff, definitely coming back...….

Sunil Rajput

Got oil changed. They Checked and fixed everything else too that had to be done

coyote Silas

Brought the car in for an oil change, thinking I was way overdue based on the sticker on the windshield. When my turn came, the fellow showed me the dipstick how clean my oil was. Said he would change it if I wanted, but it was clean. I wasn't trying to trick them, I totally forgot I had it done while it was in the shop for another reason, and they must not have replaced the sticker. Thanks for their honesty and certainly no upselling.

Justin Benstead

Guy talked way too much. Told my either i have a heavy undercoat or everything is leaking lmao.

Emma Marcantonio

I usually service my car at the Honda dealership. But with frustration in having to book an appointment and the appointment always being weeks out I was looking for other options. I received a Mr. Lube $10 off oil change coupon in the mail so I decided to try that. I pulled up after 9am and was able to drive right into the service bay. I didn’t have to book an appointment or wait around. They quickly got me set up and started my oil change. The manager was servicing my car and showed my how to check on my screen what maintenance lights were on. My transmission and air filter were also part of the maintenance needed. So Moe talked to me about my options on those. He said they could fix it all right now and Mr. Lube’s prices were cheaper than the dealership. I was happy to get my vehicle safe for the road and summer travels. The service was so quick and I was able to wait comfortable in my own vehicle. A nice little perk at the end was a Mr. Lube car freshener! Thanks Moe and team! I will definitely be back for all my vehicle needs.

Khyati Desai

Great Service ???? Sam is the Best! Helped us top up the DEF!! Thank you so much!

Jessica Wilton

Robert and his team were fantastic today! I've been here for my last few oil changes and I have had nothing but great service from Andrew, Robert and Bob! Thank you!

Lauren Dubois

this location is always the best. ❤

MTL Armstrong

The gentleman there treated me with respect and kindness. I learned more in this one visit about my truck then I have the year I've owned it. The gentlemen took the time to explain everything. Even the things to keep my eye on. I would 100% return to this mr lube and I hope you will as well. The customer service is top notch and GREATLY appreciated.

ONE Cloud Real Estate Group eXp Realty

Thanks guys for the great service. I'll be back.. Would highly recommend them.

Carley Hutton

Absolutely love this place! They have the best customer service I’ve ever found. I got my tires and oil changed here. Hard workers, no BS - they tell you exactly what your car needs and won’t try to get extra money out of you like other places. I will definitely be returning again!!

Luke Philpott

Sebastian Alzate

Quick service!!

Jennifer Bingham

Another place told me I needed to change my air filter next time I got my oil changed. Brad and Gavin showed me my filter was completely clean and didn't need replacing at all! Completely honest and fair.

Pardeep Singh Samra

Jay Wambolt

The service was good. But I paid for the premium change and looking at my next return date it's telling me to go back at 5k km and not 10k km.

Muzz Marshall

Personable, reliable and privides excellent service.

Alnk spencer

Jason Wolstenholme

These guys do their best to get the job done quickly and professionally. They will try and tell you to change your air filters too, however just be mindful of the last time you did this and ask to see your "dirty" filter

Terri Travels

Always on the Upsell but not the actual work. Left there after paying a crazy amount for and oil change and realized my windshield was all smeared with something they wiped it with. I started pumping my windshield fluid to clean it off so I could see .....and I ran out. My Top up of fluids? Not even 2 minths later my oil light came on? Will not return! Go to Halifax Tire and Lube for better service and price ☺

Murat Cagri KOC

Amazing service, friendly staff!

zayne edwards

Kelly did a fantastic job working on my car today

Jon pangilinan

Lauren Cloud

Brandon Paul

Guys are friendly, good humored, quick and professional.

Amanda Todish

Very satisfied with the work done on my truck. I can’t remember her name for the life of me but she has blonde hair and was extremely accommodating! I’ve been here over 4 times now and have never had an issue :) Thanks guys!

Glendon Clarke

Oil changes are professional

Chris Charles

Dave Warren

Fast and Friendly service. Went there twice for oil change. Last visit I was frequently upsold on other things and ended up spending more than I wanted. Shortly after my oil change my engine died. Can't say for sure their service caused my issue. Didn't have the engine cleaner previous time.

Pritesh Amin

Zachariah Delio

Great people and corrected an issue from their Stoney Creek location.

Brian Trota

Been here multiple times and always happy with the quick and honest service! Moe and the team are courteous, helpful and polite. Prices are reasonable and they always give you viable service options for your car. Whether it be a basic oil change, tire change or other services--be sure to try these guys!

Jenn Anderson

Great staff, very helpful and courteous. They were very professional and quick. Quite impressed!

Eric Lund

Quick and convenient. Courteous and professional. We have been bringing all our vehicles here for years. Love the new location in Colwood.

Sarah MacKenzie

Craig Conran

Best kind

Sheila Steel

Always courteous, efficient yet friendly service

Braden Welsh

Friendly staff, awesome service, fast and reliable!!

Wendell mccue

Very good service

Patty Castel

Shivek was very nice and professional. Service was very fast as usual

adventurous nik

Very friendly staff and an excellent service . The manager is very friendly and knowledgeable. I always come here for my car services. Highly recommended.

Archie

These guys are on it! Their goal seems to be to give you the best service imaginable. I've been going here for years and don't see stopping anytime soon. The best thing is no appointment necessary and fast.

Nedal Al hariri

(Translated) excellent (Original) ممتاز

Billy Garrison

Cryous Flinn

Ali Adnan

Great service, professional and good staff . Highly recommended.

Scott Jensen

Heather GBK

Exceptional service from Andrew, a guy you can trust with your vehicle. Awesome!

Matt Morin

Great service! Decent pricing. I will do a pit stop here again.

Dan Brennan

Friendly professional and attentive. Never did a drive through oil change before. It was a very efficient experience.

Mary Morris

Expensive ... they always try to upsell you

Thomas Durfee

Went to get my oil changed, This service Tech dumped oil all over my engine and never bothered to clean it...then they stated my rear Dif required maintenance, I just got this changed at my service dealer last week. So I know the service Tech lied to me ???? when I requested to see the rear Dif fluid the service Tech stated they couldn't show me my fluid to prove required service...another LIE! Never going back to Mr. lube ever again...I'm also going to post on Facebook this huge BS service ! I recommend new management and service Techs for this branch on Lacewood Dr. Halifax NS

Rob Hart

Expensive, and did not check the air pressure in my tires. $92 there and $ 72 for the same oil change at Jiffy Lube. And they checked the air pressure..

Elicia Mason

Shout out to Tim & Jordan! They went above and beyond for me today with my '09 Equinox. Came in for a tire changeover and was having some noise issues and they were able to troubleshoot with me and find the issue was with my rear brakes. Super fast and awesome service! Highly recommend the team at Mr.Lube; so helpful, quick and always service with a smile!

Nataya Taweepolcharoen

Very nice and fast service.

Robert Kirby

Great drive in service and service provider was very pleasant to chat with!

VB GV

Wesleybaker_93@gmail.com Curtis123$

Good service friendly staff

Meghan Oddie

Diego Dickie

Chris Harman

Sara Javed

Great svs

PALWINDER CANADA

You need quick oil change go to mr. lube good quality, everthing is done in front of your eyes.

Caralee Bolton

Jugraj Singh

Heather Baglole

I love this place. I actually look forward to getting my oil changed. Every person who has helped me is so friendly, knowledgeable, and efficient. I love that they explain what they’re doing. Top notch customer service. I can’t recommend enough!!

Ashley Plumpton

I have been going here for years. All the staff are great and friendly .. Never had a bad experience at Mr Lube.

Melanie Wilson

Good job Mohit!!

Kayla Dorricott

I took my 2016 Chevy Trax here for an oil change yesterday and will never go back. I pulled in to the garage and I was the only car in the shop. The man scanned my vin while another tall man with a beard looked under my hood. The man looking under the hood said " Turbo engine $100 oil. Nah more like $105. Actually $109...hmmm okay $120 oil change." Then he looked at me and said are you okay with that? I said wow that's and expensive oil change and he said "yeah thought i would ask before I drained it". I told the man no thank you I will go elsewhere...as a $120 oil change for a chevy Trax is outrageous. I am not sure if it was because I was the only car in the shop and he didn't want to work, or if it was because I am a female and he was assuming I knew nothing about cars. Regardless the price managed to change in a matter of seconds from $100 to $120. Later that same day my roommate who is a man called and asked for a quote on a Chevy Trax oil change and was told $83.79. Purely disgusted by this location. Will never return and will tell anyone who asks me not to go here.

Kyle Lewis

Matt Cairns

Awesome services and top notch people best place in Brandon

Melissa

Thank you Alex and Talis for the awesome, quick service tonight!!

Sydney Cunningham

Fast, efficient and best service around, this is where you want to go for your oil change!

Heather Woodward

Andrew Townsend

Matty Cervantes

My car loves to go to Mr Lube

Rhea Eady

We were having coolant leaking issues on a Sunday. We are not local to the area and the staff Mr. Lube went above and beyond to help us identify the problem. Well done Mr. Lube staff. We made it to Richmond Hill where we had to have the part replaced. Thanks again!

Brandon Lindsay

Good service and free wiper blades!!

Steve Amero

Angel Baiju

Very good service by Ranjith. 10 stars .

Mahsa Eb

Jack Lau

Superb Amazing!!!!!! One of the best service ever!!

Mackenzie Coombs

For a $25 oil change they make multiple suggestions on service that your car may need(Take it with a grain of salt, they ARE trying to sell stuff). When they told me about rust, I asked if I could go under and take a look myself and after the employee asked his manager, they brought me down to see the under-belly of my car in entirety. I know these places don't have the most experienced people but for $25, my experience was top-notch. Also, it doesn't take much experience to do an oil change so don't worry about that.

Justin Forster

Fantastic service, they are always upfront and their pricing is considerably better value than almost any other shop in Kelowna. Adam was my technician, I can't say enough good things about him. I recommend all my friends and family to go see him or anyone else at Mr. Lube. My last service with I think his name was Tyler was also fantastic, I have had consistently excellent service from this location, always worth my time and money.

Alex Prothmann

Had to leave hoists are broken so they take forever to do tire changes

amr galal

Olga Davis

Great service

John P

I visited this location today to get my oil changed and tires switched over to winter tires. Waited until 10:23 with four other cars and no one had opened the shop or done anything else. Two others left before I did, but this is no way to do business especially as a new branch. Went to Torbay Road. Much better experience.

Jerras Rempel

I arrived at the location just after lunch time. After the staff found my problem I asked if I could return later for the car. Mr. Lube called me for my opinion on the work. I got a deal on four tires when one of my tires was popped. All of the work was done in an hour and Mr. Lube called me promptly. The team at Mr. Lube acted very professionally while being knowledgeable to help me understand the work being done on my car. The entire time I was cooperating with the staff I was given a superstar experience. Every team member was working very well during this visit.

sean blackbird

Riptide The Gaming wolf

The reason I left a bad review is because they ripped me off I went in there for an oil change but they said I needed a whole bunch of parts but I kept saying no but they insisted I was only hoping to spend 100$ but it ended up being 300$ and then I asked how much it would be for a regular oil change and they said 60$ I recommend never going there

Patrick Slade

always quick and great service. I feel like they are giving me advice for my benefit and not to make money

John Bowering

Excellent service. Went for an oil change and I didn’t even have to leave my vehicle. It took less than 15mins and it was finished.

Sandra Goth

The ever wonderful Gatlin was professional and curtious. Answering all of my questions with a smile and understanding. I always appreciate the care and friendly attitude, when I bring my car here for service.

Lindie Allen

kyle trommelen

Andrew Polidori

Missy and Scott were extremely professional. They helped us with an emergency tire repair while we were in for a wedding from out of town. Attention to detail and care really turned a stressful situation into a smooth trip. Thanks again!

Jade Carpio

They were really nice and helpful. Didn't wait long, and the manager was really helpful with finding the tire I needed for my car. He was patient when I didn't really know what information he needed and explained where to find the info. Much appreciated. They were also very diligent on their COVID protocols and keeping things clean and sanitized.

Melissa Rambold

I have been going to Mr. Lube now for two years and this is by far the best location. The employees go way above and beyond to make sure I get the best experience each and every time! One thing that definitely stands out is that they 100% of the time answer any questions I may have about my car in detail to a point that allows me understand opposed to giving me a simple answer, which truly makes them as a location stand out.

Bronson Chapman

Had to change a badly rusted fuel filter while doing a vehicle check-up. Upon testing the fuel lines failed but were completely fixed at no additional cost despite the manpower and parts it took to fix it. Very courteous and polite the entire time. Really went above and beyond, I highly recommend them.

Jonny TrendTrade

Vineet and your crew did a amazing work to my car today and at a great price too. Such friendly people as well I would recommend this mr.lube for anyone who wants honest work at a great price????

kingsley odowaye

Shannon LeBlanc

Just showed up and sat in my car ... 20minutes later my oil was changed and I was on my way. Nice bunch!

Jay Watts

Amazing service! Quick, attentive and very helpful. Very courteous staff!

Jaydeep Patel

Robin Brookfield-Watts

Had to travel all the way to Halifax from Toronto to get the best service I have ever had from a Mr. Lube. Highly recommend!

maria shaw

Very friendly service and positive attitudes :)

Patrick Edwards

Great Service and very polite

Josh Gale

Awesome place, clean and with good knowledgable staff... Moe is a great guy and no detail goes unnoticed by him, if upper brass is reading this give the guy a raise .. seriously!!

Dave Schickler

Seems to be a friendly environment! First time using, will revisit!

Chase Guindon

Mike Lange

Today was my second time getting a service on my Jeep Wrangler at this location. I really appreciate the transparency and the way they do things there. I like that you get to see the sample of the fluids and not just take their word for it. I like that they take the time to explain to you what's going on when the fluids hit the end of their life and why it is important to service each system. I also really appreciate the way the staff conduct themselves. They get you in the bay door, parked and they are already moving. They answer all of my questions and test everything before the let you out the door. I took my wife's vehicle for an oil change yesterday at the dealership and I was there for two hours. Today I had an oil change, transmission flush, front/rear differential system services in half the time. I'll be back.

Tyrone Wheeler

The service was mediocre at best. I wanted a light bulb changed and the service guy almost pulled off the bumper and couldn't get the light replaced. Also, the service guy, when asked if the floor tiles were slippery, went on a rant about how he can't get the floor clean and how management made the error of putting them there in the first place. Then he went and brought me pictures of his recent attempts to clean them and it lasted a couple days. I tried to engage small talk, not open up a whole can of worms about mismanagement.

Ian McCollum

Mohit, Provided great friendly knowledgeable service.

Natalie Domaradzki

Amazing experience! So quick and friendly. Very knowledgable and helpful with everything. Will be coming back for sure! Rodney was amazing! Thank you so much Mr. Lube!

Dakota Clark

Very good service from Marina and Rachel. Thanks for changing my bulbs ???? you guys are awesome!

Kevin A

Darcy was friendly and the team got the job done right. Thanks

Amanda M

Received a quick and pleasant, 5 star oil change. They really go above and beyond to make you feel special. Washed the windows, oiled the doors, changed filters, offered us water or coffee. Super service. Offer discounts as well. Would recommend.

Sofi Corrales

Great Customer Service Eveeer!

Kevin Yamaoka

Took great care of us even after their equipment went down, made arrangements for us to get into the other location

Ron Vike

I would never go back.

J. Scott

After conversing with the owner I believe my initial review was harsh and I am considering this a one time miss step for which I need to be understanding. I will continue to frequent Mr. Lube Kelowna in the future.

MrHungarianHammer

Drive thru tire change was quick. Update: Took the car to work(first day driving with winter wheels on) and on the way home I started hearing a wobble/flat tire noise from the rear left wheel. Made it home. Checked tire pressure all good. When to re torque the wheels since I drove it a bit and come to find out 3 of the 5 wheel bolts on the rear left were so loose that I could turn it by hand. I went to mr lube to get my winter wheels put on because I got lazy and didn't want to do it myself this time. Lesson learned. If I had to guess the reason this happen is because they have multiple people working on 1 vehicle changing wheels causing poor quality control of who did what already...

Taras Andrusiv

Fast &reliable tyre balance. Reasonable price. Very convenient location.

Jamie Ross

Quality service - fast, efficient and friendly. You're made to feel like a valued customer which is nice. Very impressed.

Tiffany Joseph

They aren't jerks or pushy to me. I've been to one that is in North Van. These guys don't mess with me like these people described... But whatevs

Care phetkhong

Cole very helpful, give good services and was able to answer all my questions. I was very greatful for his help.

Josiah Kim

I went in for an oil change and windshield chip repair. At first they said they could do it over the phone and then when I walked in and asked they said no at first, but as I was about to walk away they said they could do it; first red flag. Oil change was fine but the guy doing my chip repair had no idea what he was doing. He was reading from an instruction manual and it was clearly his first time. A 20 minute job took an hour. Never coming back again. Also, I paid $80 for the oil change

Chelsea Gonzalez

We came at 4:20pm and the guy comes out and rudely says they aren’t taking anymore vehicles and walks away abruptly with no explanation. Terrible customer service. We were looking to do an oil change. There was no long line or line as a matter of fact. Staff should work on their service and not worry about getting out early.

Shawn McGregor

I had a good e experience here, except for the usual upselling.

Jendolyn P

Fast, polite and explained everything clearly.

Gary Unser

Horrible! My "it will be 15mins" is currently 1hr and 15mins and counting"...

B L P L

Got my oil changed here along with a trans flush on Thursday the 10th of December. I beleive the person who hped was named Rachel, she greeted me as soon as I pulled in. The service was exceptional, very knowledgeable staff. Was extremely impressed with the service and professionalism I received. I'll be back for sure.

Sam B

Great service done by friendly staff. The only place I know my oil change will be done right. Warranty approved service. Definitely recommended this place to get your oil change

Anto Sojan Thaliath

Exceptional service, highly recommended!

Ber McLean

The person who was handling my car was only interested in the "upsell." Most my friends are mechanics and I know what I'm doing with my car, when I pulled in here because I was in a hurry and just needed a quick oil change, I was told I needed "my engine cleaned due to a large build up of white sludge" ... They showed it to me on my gas cap ... Funny it didn't turn up when I checked my own oil a few days prior to that. While I was there the shop received a phone call from "that lady who wants to sue" the guy who was dealing with me...no thanks, never again will I be coming to this place, no matter how desperate I am for an oil change. ????

James Pow

Cireen Catulin

Great service by Nick

masoud sad

They made my tire flat!!!

Deepshikha Uppal

Commendable service. Appreciate the fast service! Will be back soon :)

Pauline Rabbitskin

Wonderful staff Kind experienced very welcoming 10 out of 10

Imran Bhatti

Dave Mac Donald

Ah. They were fine. No complaints. I mean, the cross sell you on all these add-ons, but you never know what you really need. Job gets done though.

Adrianne Isaac

Great place to meet people

Toby LeDez

Had them take my snows off end of last winter.... Watched as the guy in the bay next to me had a verbal altercation with them cause they stripped the key for his lock lugs putting his tires back on. Thought to myself yeah that SUCKS.. Well went to put my snows on this season and yup you guessed it my key to my lock lugs is stripped ... If I could I would give zero stars .... I have to special order and pay for a new key from the US and wait 10 days for it to arrive. They knew they did it and hoped I would drive away.... BEWARE EVERYONE!! Fast service doesn't mean good service!

Adrian de Mooy

First of all.... whom ever made this site and approved spelling.... this is Not how you spell tyres -TIRES- ****** Now the real review... June 27 Sunday! 2021 We had an slight emergency that needed immediate repair. While heading out on vacation we had a very responsive and professional polite phone call with “Rob” of the NorthShore Kamloops location. When we arrived, we were met be the most polite young man ever. (I’m use to associating young people as “The age of entitlement and lack of troubleshooting and adapting to changing situations.) With Rob... I couldn’t be more wrong!! He single Handedly changed my view on that matter. He took care of our situation while never missing he responsibilities to his staff/team and inbound customers. To say I was amazed with his speed and service while maintaining professional behaviour absolutely floored me. Because of dealing with Rob! I will highly recommend this location before all others!!!! Whatever he is paid... Is Not Enough. This young man needs full Company recognition!!! I would be greatly disappointed in MR LUBE if credit and rewards are not given. THANK YOU ROB FOR RESTORING MY FAITH IN THE YOUNGER GENERATION. Mr J. A. de Mooy

Kevin Mills

Always great service

Gary Faulkner

Knowledgeable personnel, fast and friendly service and a decent price, even for exotic cars.

Betzie Antone

Vary fast and courteous

Leah Knight

Wanted to say a big thank you to Tim and Rachel who went above and beyond for me the other day. Ive been coming to this location for years and have continually had great service.

Scott Lewin

I was very pleased with the service. I had a etest done and it was completed in about ten minutes. The gentleman helping was nice as well. The only issue there was no where to sit, otherwise I would have given a 5 out of 5.

Kristen Pilon

I am thoroughly disgusted by the review that Brandon G left on this mans business and reputation as well as his made up digs saying this and this "probably" happened. Please do not let narcissistic reviews like that hinder your opinion of anyone or their business. The other reviews were great, CLEARLY the man who wrote that long, nasty and DOWNRIGHT TRASHY review must have long standing mental issues or extreme anger to write such an insulting review which half of the digs were not even specific to the business. I wouldn't take one word of that into consideration due to his immaturity and unprofessionalism. You never bring family or religion into someone's business performance, I do not even know the owner and am thoroughly offended for him and his family. That is insulting and horrible and people have no respect or decency nowadays. Speculations like that as well are just improper and rude because you really do never know what happened in someone's past. Sorry to write this as a review, I wish I could have responded to the post directly.

Robbin Pemberton

expensive

Robin Rose

They are very honest about what your car needs. They have told me when my oil was ok that I didn’t need to change it yet.

Kyle Brookings

I visited the location to get my winter tires put on. The tires were put on and I told the technician that I needed my sensors reset, he said it automatically does it after 50 km's so I left. After driving 100 km's the warning light was still on so I returned to have the sensors reset, this wasn't done and I was told there would be a fee to take the vehicle in. So I returned home and called and asked to speak to the manager. From the moment he answered the phone he sounded annoyed, he was rude from the start and after I tried to explain what was happening he kept saying "yuh" and eventually hung up on me. I called back and asked why he hung up and he said I was rude, I said you were rude from the start of the conversation, he said "how do you know over the phone? What are you Sigmund Freud?" Then I asked for the number to corporate and his name he said "it's online", I again asked him for the information he kept repeating "it's online". I said "so I want to make sure you're clear, you won't give me the information?" He said "no". So at that point I hung up. I called Mr. Lube on Torbay Rd and asked to speak to the manager to get corporate's number. He not only helped me with the number but asked me to come in to take a look at the vehicle for free. I highly recommend the Torbay Rd location but stay away from the Kenmount Rd location. The manager was the rudest individual I've ever encountered.

Justin Murphy

Kendra S

Love this place! I’ve been going here for the last two years. Never had any issues and always get the best service!

Derek Bond

Great friendly service.

Keith Cusson

This evening I ended up with a flat tire, and had to have another tire swapped onto the rim I had in the car. My vehicle was towed to this Mr Lube at 6 pm, and I had not been able to call ahead. Not only did they get me in almost immediately, but they where able to get me on my way in 30 minutes, and didn't even charge me to swap the tire. The staff was incredibly helpful and friendly. I would recommend this place to anyone who needs either an oil change or a tire service. They really saved me a lot of grief.

Ben McLoughlin

I popped by today for an oil change. Jason was my technician and spent the time during the oil change examining my tires and letting me know how Kal Tire hadn't taken the time to measure my tire pressure properly when they changed my tires. I had my winter tires in the back seat of my car so he gave those a scan too and told me they were still in great shape. I really appreciate the service I get at Mr Lube and will be a customer for life because of people like Jason and how they go the extra mile to make sure I'm confident my car is well taken care of.

Laura McAdam

Fast service - decent prices

barb miller

Love Matthew and the crew at the Fairview St location they do a great job.and surprisingly charged me about 300$. Less than the Mr lube on centennial Parkway location, had quoted me

Kartik Sharma

Excellent service by simran. All in all 5/5 best place for the checkup of vehicle.

Luke Lefrancois

This place is very handy to get a quick oil change. The staff works quickly, and are also very personable. I recommend this place for all your maintenance practices for your car!

Rahul Thakur

Best place to get your oil changed. They are very professional and the staff is very supportive.

Tamara Dewar

Friendly, fast service!

X-Dream Music

Friendly and knowledgeable staff, they complete the work in a timely fashion along with topping up your fluids and air pressure and cleaning your windows, they even check your air filter and battery voltage. If requested, they will even oil up your door hinges, all of this is included in the oil change price. Would definitely recommend!

Taylor Anne

I always go to Mr.Lube, I don’t need an appointment and they’re super friendly. This new shop is closer to me, so I don’t need to go out of my way to get good service. Happy customer!

RéJane ApalAlways

Can barely understand English. Put too much oil in and effectively destroyed the vehicle.

TheDoubleyou

I don't like the way they pressurize you to buy their different services or stuff...sometime it's annoying and thats is why I'm giving it a 2 stars otherwise their oil change service is not bad.

walybro

Great service. Quick in and out. Very polite aswell

Roy Liu

Changed oil two months ago, now i got engine problem. Checked in a garage told me the oil is very old does not seem to be changed. I have to spend big money to fix it now. Never return to this place again. DO NOT GO!

Tony Langille

Kate Lynne Pineda

Came in to get my tires changed. Very fast and friendly service!

William Schwab

The only one in Halifax

420gotbounce casting

Official Sukhjinder

Excellent service by harry, preet, akash

Frank Fulton

I've brought my cars here for every oil change and other service for over a decade, until my last and final visit. They told me I needed to change my transmission fluid, told me they could do it for $400 and that a dealership would charge twice that, and I naively agreed for them to do the work. I checked afterwards to find that local auto shops do this service for around $150. I was gouged. They took advantage, and they've lost a long term customer. There are a lot of one star ratings for this shop, with good reason.

Jordon Sweetnam

Quick and easy, just what I was looking for. Thank you!

Amanda McLellan

We were having some minor issues with a rental vehicle and Brendan/Brandon/Brennon was super helpful! Thank you!!!

KarmaXBaker

great service!! Ashtin was amazing at his job I will def be returning

Takuma Valcourt

The guys are awesome here. I would recommend this place to anyone

Carol Zekic

Customer service was excellent. I wasn’t pressured to get another service that I didn’t need and that happens to me at the Oakville Nayegawa location that I decided not to go there any longer even though it was very convenient. This location was excellent and I was in and out in 15 minutes. They were knowledgeable and helpful. I will definitely be back and would recommend this place to anyone.

Scott J

Mr. Neville

I know little about cars but I found their service to be good and the people working there are nice. I've got my oil changed there 3 consecutive times over the last couple years and I have no desire to go anywhere else at this point. Sit in your car, have your drink, listen to an audio book and just relax as they do their thing.

Jamz 9846

Chapter Machine

Service was fantastic! I live in Vernon, but I'll be coming back to this establishment again for sure. The service rep was very knowledgeable and efficient. Again, fantastic service 10/10

Bob Lamb

Jessica Leis

Rob Mitchell

Ultra fast friendly service. Prices seem competitive if on the high side but I guess you are paying for speed and convenience.

Ryan Connors

Great service and quality work done fast, Customer service is also great.

bennet johnson abraham

I've been going to the same Mr.Lube for about 2 years now however I believe this place has recently changed owners and there is a marked change in the customer Service . I find it really good . The boys out there are very professional and helpful . I would definitely recommend their services . I did an oil change , transmission fluid change and a Battery swap. All done quickly and professionally. I remember this Gentleman who works there Mr.Mani he is a good tech and very helpful. Keep up the good work guys . I will certainly be back.

Tim Kala Adams

thanh lam Nguyen

Amazing and fast service

Robert Neiley

The mechanic was realy friendly and I had a pleasant experience with them

Angela Hart

I went to Mr.Lube today to get my winter tires changed. As a female, I often hate going to Mr.Lube. Usually, mechanics try to upsell me thinking as a female, "you don't know any better." The female mechanic, her name starts with a D (I wish I remembered the full name), was delightful, friendly, quick to do her job AND not once did she try to upsell me. This is by far the best experience I've ever had at a Mr.Lube. Thank YOU.

Gina Constantini

Always fast and friendly service. Highly recommend.

Talkin In The 204

You're the best! Around! Nothing's gonna ever keep you down.

Jiah & Julie Veinot

I like the place however the technicians are always trying to upsell you something. Nice staff through just don't like the pressure to spend more $$$.

Catherine Cadieux [Staff]

Mani & Sukh Excellent work & customer service.

Natasha Beals

Always fast and friendly

Martin John

Always feels like a thorough inspection.

Fred Bezemer

John Fleming

Really good service

Peter Warr

Mandy Mitchell

Kelly She

Fast & Friendly Service and, this, to me, is huge right now, THE STAFF WAS SMILING ☺

Anonymous

Empecable service and friendly staff. No complaints. They even topped up my washer fluid for free.

Tamara Bishop

Always fast and friendly

MellyMel

Andrew Ooms

Bought a used car and was told oil needed to be changed at 92 so I go into Mr lube only for them to tell me the oil is good and no change needed. Thank you very much for not just changing it without telling me. Saving me some money when I'm hard up for coin.

Laura Kenney

Fast, courteous, decent price, and best of all they don’t use recycled oil!

P K

Super quick, great, friendly bunch of people. Explained everything clearly. Highly recommended!

justin bissonnette

I manage the upstairs and downstairs property so I'm pretty familiar with the owner and they're always busy for a reason. They're worth it ten fold

cbx crs

Heading over to Mr. Lube is not an errand but a pleasure. The staff are incredibly knowledgeable and honest. Today, Tim has gone the extra mile taking care of my truck. Mr. Lube Underhill St. is the only place I go for oil changes and all the extras. The additional services such as spark plug and coil changes, make this place a dream compared to going to a dealership. I can't recommend this shop enough! I really appreciated having the maintenance details of my vehicle explained clearly so I can make an educated decision. Great work Mr. Lube team!

Danielle Theriault

Very helpful and polite service

mark thib

had my tires changed 5 Apr 2021 and returned for the re torque the next day. on the way up I could hear odd sounds coming from my tires. I watched them do the re torque and was shocked when my lugs were all hand tight! Complained in the store and told them I wanted to speak to the lead mechanic and was told they dont have a mechanic. Asked what torque was applied and was told by the person doing it 150 but my truck is 140. Went home and phoned to speak with the owner and was told I would receive a call by the afternoon which didnt happen. I could have been killed driving on the 400 if my wheels had come off or I lost control. Yes I do have a video of the re torque Will be taking my truck to a licensed shop and if there is any damage I will see you in court. I am still expecting a call! and I am expecting a full refund

B Funk

Got a tire patched a month ago, Staff was fast and friendly.. Price the same as anywhere... Nothing major.. And patch held up! 5/5.

Stephanie Butler

JP Loiseau

Jenn Bermingham

Came here today with an "emergency" was trying to change my tires but had a stripped lug nut. Couldn't remove it. Since it's Sunday not many places were open. Mani( spelling) and Joe helped me out and got the lug nut off and changed with one of my spares within 5 minutes I was out. Thank you so much for helping me out even though it seemed super busy!

Jason J. Knott

Professional service all the way..

Andrew Taverner

Sheila Green

Fast and friendly service.

Kreel Hutchinson

Had excellent service today. Friendly, professional and well priced for the jobs done. Thank you. I recommend this shop ????

Lochlyn Newton

Bridine Dias

Great service!

gyft3d

I went to this Mr. Lube to get an oil change & was greeted with a professional atmosphere. Rahul was the advisor for my car, I was in & out in 15 minutes and even received a coffee upon my arrival!

Alex

mikaela quinn

I got winter tires put on, they had them brought over in 20 minutes and I was out of there in an hour! Very efficient, no fuss and I got to sit in my car while it happened which was nice because it was a rainy day and I didn't want to wait outside! Very accommodating!

tinktrogs

Good respectful service. They often take the extra time to explain things about my vehicle to me, which I really appreciate. On a personal level I really like the employees here, they are quite nice and remember me and my vehicle when I visit.

Sean Hodgson

Manny provided excellent customer service!

Jeffrey Logan

Raven S

Super professional guys that even showed us a nifty trick to clean the headlights - cheers fellas, thanks for making the highlander feel brand new!

karandeep singh

Worst customer experience. The guy Tomas serving us was way too rude and should not be dealing with any customer. Tried selling us things we dont need and when we deny, he became really rude.

Andres Robledo (Pipe)

My car needed an oil changed and Div did a amazing job on my car. Attention was amazing and very good knowledge about cars, he showed me things that I needed to change and didn’t even know about it. Made feel confortable even though it was my first time there. He taught me some tips and very friendly guy!! Definitely a 5 stars!!

Dmitry Khrustalyov

Mike

Sheik Nazmodin

Great service. Awesome guys

Iain Maciver

I am new to the kingston area. Found there was a mr lube, great! But I was in a rush, having booked next appointment to tight. But the vehicle was overdue for oil & filter change so since in town decided it had to be done, otherwise who knows when... 2 cars already in and one empty bay. Explained to the young woman my predicament. No prob... i was out in under 20 min. With all of their normal checks done. Thank you for that extra mile...

Jagdeep Singh Badesha

Great customer service would love to come back. I went there for tire change, one of the guy noticed my car’s front rim dented and he fixed it up without any charge and offered me coffee That’s called customer service

Véronique Lepage

Amazing service. Super fast! Thank you very much for today! I really appreciated it!

Nadia Gilani

Came in for an oil change and to get my summer tires on. After waiting in line for 30 minutes finally had someone come out and ask us to move servicing lines, without providing any sort of estimate of how long until we would be serviced. After finally reaching the front of the line and sitting in the car for an hour while the car is serviced, they realized the did not put the correct bolts for my summer tires. So I had to wait an additional half hour for them to do the job correctly. They have around 5 or 6 guys jumping between 3 cars, which is very inefficient. They're is no knowledge transfer between mechanics. After all of that, no apology for the mix up.

Irish Parcon-Baker

Thanks Andrew for always helping me out understand my vehicle’s need. Very good service and professional!

Jasvinder Singh

Excellent customer service

Dave Gibbs

Great service. Offered me pop, chips, freezies, coffee. Checked all tire pressures, lights. Oil and filter was $39.99 in my little Corolla. Everybody was super polite and knowledgeable. Good work!

everything nature

Absolutely worst encounter this this place the team had worked good or so I though changing my rubbers on a new rim. That's where the problem happened I brought in a very expensive set of brand new rims to have them destroy the entire set or rims 1400 dollars down the drain BC their staff doesn't know how not scratch every single rim

David M

Dec 22/2021 - around 4:30pm I was attempting to put air in my tires at the Canco Gas Station - but the compressors was frozen. I drove over to Mr. Lube hoping they would have air however in the drive over my tire popped. I asked an employee at Mr. Lube if they could help me - there was little hesitation and just a desire to help. I had to wait until the current customer was taken care of before they could help me. Andy stayed late - after closing to help me get my spare tire on and get me on my way! I am forever grateful for the service from Andy - him going above and beyond and staying late when he didn’t have to, just to get me back on the road.. Thank you very much Andy - Mr. Lube on Briar Ave - Great Service!

Ryan Donlon

From the garage to the girl up front, all very professional but still a human and made the experience the best i’ve had in a garage. i usually do my own work but with so much on the go they let me know about my rear diff levels, did an under coat afte. All around great place. Ill be back.

Kymber B

Heather Dunlop-Witt

Goose R

Fast service

Leo S

Waited 45+ min for oil change. First in line out of 3 cars. Last one out. Same tech working multiple bays.

Tyson Thibeault

Brett Dorey

Very helpful and friendly staff. Keeping the old Altima running strong

Ashton OL

Excellent service, only lube shop I go to!

Meghan Morgan

Rob LeRue

Great service friendly staff

Chaminda Gamage

Adella baqir

Best customer service. Knowledgeable staff and very polite.

Neil Maharaj

Best service I've ever received. Amazing team that was friendly, helpful and extremely thoughtful.... was about to miss my ferry after a flat. These guys took care of me, even though they were about to close. Can't say enough great things about this place.

Kevin Duncan

Great place nice guys let me charge my ebike when i was out of juice and could not get home ????????✌❤

Lekan Adio

Michael Conrad

Top notch!

Yovana Cooper

I was super happy with my visit everyone was super friendly! I am not very car savvy so whoever I worked with wasn't judgmental at all and helped me out for the future when someone asks! thanks a ton Mr. Lube!

Butch Rummeda

Great service friendly people well recommended

Shawn Spicer

Excellent service.

Heather Rajotte

Pretty expensive, not usually too much of a wait. Quality of service depends on which technician you get

First

A Big Guys Watch

failbait

The people that work here have always been on the ball and willing to help; that's not easy to find. Every issue I've had has been addressed quickly and courteously, and I don't believe anyone would have a bad experience here.

Jonathan Connors

Very friendly and quick service. Crew are honest and go above to assist.

christopher warren

Polite communicative staff.

Beck Brocklebank

They changed the oil in our car in 11 minutes. They also washed the windshield and added air to the tires. They showed the driver (my husband) the dipstick that the oil was new and at an appropriate level. I couldn't be more happy

Jessica Padhi

Amazing customer service! They guys were so helpful and courteous! Definite go to place for oil changes in Burlington!

Theoron Jonas

josh jonston

Mackenna Shlakat

Fast, professional, and extremely helpful. Would highly recommend!!!

Stephen Steels

Very Much Appreciated the quick repair, we found a nail in one tire phone ahead they could take us right away and even offered coffee and newspaper as we sat comfortably in our car. Explain the whole process . Great staff!! We will be back for all our oil changes and tire services

Zach Ratchford

Had my car serviced by Aftab....oil filter was not put back in properly, my car is leaking oil all over my exhaust, printed off an incorrect sticker and DIDNT CLOSE MY HOOD PROPERLY....good thing i pulled over on the drive home to double check....absolutely ridiculous that they allow someone so incompetent to work on peoples cars....will not be returning here, will be boycotting Mr Lube and will be escalating this issue to their head office

Aleksandra Faliszek (BlushByAlex10)

Peter the manager, really good and fast service!

Jennifer D

Great service! Not pushy. Mojit was wonderful.

Chris Sale

piyumalee ruwanthika

Terry Crombie

I was told that there would be an hour wait, and I was in the bay 55 minutes later. Expectation set and met. Fast service while I enjoyed a coffee and watched Netflix. I'm a happy customer and I will be back.

August Gustafson

Good service pretty quick got my oil changed and rear axel oil done, they also pointed out i had a cracked leaf spring. Got that fixed after at a suspension shop on harvestor truck is like new thankyou! ????

Shannon MacNeil

Amazing service and staff. Rick was fantastic explaining everything to me as they did the oil change. Monis was friendly and was great under the car..Highly recommend there service

Garry

I was told theres a “gas leak” in my diesel car. Was told “it smells like pooling gas, but we can’t visually see a leak, but we know theres a leak” I don’t understand how you can tell someone theres a leak and be okay with them leaving. Also the tech never checked the oil level and put way too much oil in my car.

Jessica Hunt

First they get you to start car before they've put any oil in, now I have an oil leak on a brand new vehicle with less than 15k on it

dale woods

Very un professional rude ignorant people. The service is horrible they are professional crooks I wouldn't recommend going here unless you plan to over spend on unnecessary things. I had my tire rotation done at Canadian Tire for $ 40.00 cheaper then what I was quoted here.

Jackie MacDonald

Thanks Mr Lube for helping me out. My car was out of coolant and you topped me up no charge. Saved my car. Thanks!! I will be back????

Jacob Busch

Quick and painless. Fantastic service with a smile!

paul garrett

Great service

Kevin Bartlett

Today went in for an oil change 2000 km early because 6 months had gone by, and my owner's manual says one should change the oil after that length of time, regardless of how far you've driven. The technician, a man named Gatlin, inspected the dipstick and said the oil looked great, and that he wouldn't recommend changing it yet. He checked the other fluid levels, topping up a couple, and inflated my tires, all for free. He could easily have had me pay for an unnecessary service, but he was honest and helpful instead. Customer service like this is how you build a loyal clientele. Well done!

Rupinder Adams

Went in today to get my car service .Would recommend it 100% . Roman was really helpful.

Rach

Great service! Cole was excellent, very helpful & funny! I’ll be back for future services!

Z Gates

Got an oil change done and was pleased to see they do tire service now as well, since I was in need of a rotation. I generally don’t trust places outside of my usual mechanic shop but Tim and Ramis and the boys were really professional. This location seems well managed, I would recommend it.

Scott Patterson

Victoria Stewart

Today I ran over a bolt on the road on my way to work. Mr. lube + Tires quickly looked at my tire as it was loosing air by the minute. Due to the location of the puncture, they couldn't plug it but instead put my spare on for me and I was out of there in less than a half hour. I am very appreciative for how quickly they helped me. (ps for selecting the service you performed, Tires is spelt wrong).

Owais Kabani

Michell Suárez

Corinne Mitrenga

Moataz M. M. Kamel

Quick service and reasonable cost

Lilah Toomey

The service was beyond my expectations. The transparency and honesty in the their pricing made me feel confident I was receiving necessary services. As a woman with very little knowledge about my turbo powered foreign vehicle, this was a huge sigh of relief. Upon my arrival, I was greeted with warmth and kindness. The whole team worked with the utmost respect and professionalism. I truly felt well taken care of during and after my visit here...

Nick laurin

Got tires put on. Everywhere else was 2-3 week wait. Happy that I got my snow tires on my car. Very disappointed about the price Costed $203.40. Ridiculous really. Everywhere else I've been was usually $60-$80

Ross DeFoe

I was very happy with the service I received. Always very professional and the updated records for my vehicle are bang on! Jordan was awesome!

Barbara Pickering

Quick and friendly service. Technician was very talkative which made the time go by so fast. It's always good to leave a place where someone made you laugh several times.

Ryanne Girard

Good service

Kevin MacKenzie

Quick, efficient & fair price.

John Foster

Dan C

Amazing service! Coffee and paper brought to you while you wait. They tell you everything they are doing as they go along. Super friendly fast service. Would recommend to anyone.

Reece Warden

Derrick Berta

Courteous staff, job done quickly enough, though they did forget to apply $10 off coupon, too busy to go back to ask what happened, otherwise, 5-star

pinder pasla

Have been there many times. Everytime feel satisfied 100%. Good service, keep it up guys.????

Josh Wernaart

Dan Sideen

Handy place for an oil change. Fast, efficient & friendly service

Rustam Dow

Great service !

Amenze Oshodin

Nicole Landry

I went to the Clayton park location to have my oil change done and at first it was wonderful. The staff was attentive and efficient but then the experience changed. I was attended by a female mechanic who totally upsold me up the river. I understand that it is common practice to try to upsell services but this woman totally took advantage of my lack of knowledge when it comes to cars. She offered me various services and with each one I asked her if it was a necessity as I am a single mom and don't have much extra money and she insisted it was even going so far as to give me scenarios of what might happen to my vehicle if I didn't have it done. At the end of my service my total was absolutely obscene but she assured me all services I had were necessary for the life of my vehicle. Later I spoke to several knowledgeable friends and they insisted that most of what I had done was completely unnecessary and that the mechanic had totally taken advantage of my trust and lack of knowledge. I felt stupid and totally taken advantage of it was a terrible experience and I'll never visit this location again

Jessica Starkes-Brown

Bob Barrie

Review for service visit (oil change, cabin filter) on Tuesday 3 July, 2018 - Very professional / friendly service with attention to detail. I had been using this location of Mr. Lube for perhaps well over 10 years now. Typically short wait times, and seems to have all the required replacement items stocked. I should like the cost of the oil change to be 10% less (more in line with the dealership service garages), but still quite worth it, given the level of expert service.

Karen Z

Great customer service! Also really helpful

Helena VonDrakenstein

OK these guys are top notch all the way

Justin Dreher

I would never go here again, ignorant and rude people

Timithy Parks

Wont be going back seems chaotic and overprices.

Douglas Dwyer

Nandan Sachdeva

People working there to scam you out of your money.

John Stabler

They gave me free wiper blades with an oil change, checked tires, cleaned windows, filled windshield washer fluid and kept up to speed with everything including condition of air filter. Good people, great experience!

Sierra Chantelle

Peter and the rest of the crew were very kind and helpful. Definitely would go back again. Thanks for the tips and service!

Dan Hooper

Good oil change, but they really leaned hard on the up-selling.

Manikz

Recently my mother visited the shop to purchase a new set of tires and have them put on the vehicle, and her experience was nothing short of stellar. Cedric, Cole, and Linden, were the three individuals that worked on the car that day, all of which were incredibly respectful, professional, efficient, and coordinated remarkably. Also, Cedric was very knowledgeable, shedding light upon potential issues, precautions, and specs that she was unaware of, providing even more of a detailed and thorough inspection. Furthermore Cedric's work ethic and spirited drive visibly motivated and uplifted those in the workspace around him, a characteristic I found to be rather refreshing based off of poor past experiences in other locations, and appreciated by not only myself, but those in his workspace as well. 10/10, will definitely be back in the future when maintenance is needed again!

Angie MC

Alyssa Jensen

David Slipp

Friendly, professional service in no time flat! Thanks, guys!

Gerry Morhun

Great Customer Service. Fair pricing.

Gabe Ortisi

These guys are great. Very good service and convenient when you are always busy.

Amber Little

Good service explained everything and showed exactly what hangs needed to be replaced

Valerie Falconer

Excellent service.

Martin Louis

Great guys

Jeff krahn

Hey are you looking for amateur work done at a professional price? Your in luck bring your vehicle down to Mr. Lube ( north shore) and let one of there incompetent employees work on your vehicle like we did. We had a oil change done at Mr. Lube ( north shore ) on Friday before the long weekend and not long after leaving half the skid plate fell out from under the car and they wouldn’t do anything tell the next day, we figured the manager would do something to make up for this inconvenience but all the manager wanted to offer us was a small discount on our next oil change. my question is why would anyone want to have there vehicle serviced by one of there incompetent employees when they can’t even remember to put a couple bolts back in the skid plate?

Ryan Deacon

What great customer service! Everyone on the team was amazing! Will be back for sure.

Law Song

It was a horrible experience. The guy waved us behind an SUV and the other lanes kept moving except ours. We waited for half an hour and still no service so we left. The whole time the staff was just drinking coffee chatting and laughing without caring about the customers that need to catch a ferry.

Gareth Roberts

Easy, convenient - great service from Sam

Lara Sullivan

They upsell everything and say they do things when they dont. I will avoid this place like the plague. Sure they can do an oil change but all the rest like transmission service is extra that you dont need!

TheReal Rockit

I have never had oil issues with my car until i got an oil change from them, the oil light is on two weeks after oil change? Never bring your vehicle there never.

Shawon Ibn Kamal

Les Hutton

Very slow.

Kevin Dunbar

Fast and good service.

PapeBaydi

Mike Mullan

It was a little busy when I got there but they got me in and out in a timely and friendly manner. Will be back again!

Rob McLellan

Every time I've gone here I'm given excellent service. Shown everything about my vehicle. Offered extras and even lucked out on promotions they have.

Michelle McAuley

Thank you Joe and Staff Amazing people ! I woke up to a flat tire on a Sunday Had my car towed in and they fixed my tire on the spot and NO charge ! Wow Happy Sunday!

Courtney Ryan

Absolutely fantastic service. Honestly couldn't be happier with the service that was provided here.

nagindra basnet

Never again Expensive oil change paid about $100 ( they said premium) ended up spark plug damage and sensor replacement. Almost $700 to tow to mechanic and fix the problem. Couldn’t go for job, stressful day. Please be careful

Brad Parker

Always upselling, manager misheard when I said no to something then tried to charge me for it and tell me that I actually said yes

Tonya Guindon

First time in for a oil change.. Great service ???????? Highly recommend! And definitely will be going back.

riddhi thakkar

Andy Wild

Fantastic Service - worth the wait. Went here immediately after the great Canadian wasn’t able to provide my impala with a transmission flush. Hailey, Josh, Chris did a great job - coffee was awesome. Never veering from Mr.Lube again

Allie Burke-Howran

Div is very knowledgeable and helpful! He helped with everything we came in for as well as pointed out additional services we may want. He explained everything along the way and was friendly and efficient. Greg was a great help as well! We’ve never had a bad experience at this Mr. Lube :)

KFThierry Fogang

Great Customer Service. Fast service

bunny virk

Tejas helped me just like a friend and gave me svery bit of informations about my vehicle and also resolved my check engine light issues.

Jacob Boudreau

Today I came into the store along with my mother to have our driver side tire inspected because this morning when I woke up for work, it was totally flat! Tim and Maria made a quick, well executed professional inspection of the vehicle checking the wheel, along with various components of the car and confirmed that there was nothing wrong with it. We're still not entirely sure what happened, that being said we're grateful it wasn't anything to problematic. Tim and Maria we're friendly, talkative, and even gave us some laughs while we were waiting for the job to be done. This is the second time I've had the pleasure of using the services y'all provide, and it was just as enjoyable and proper as the last! Thank you again Tim and Maria for the great work and help in our issue, I wish you all prosperity and love!

Simmone McLean

Very helpful staff members

Angela Phillips

Friendly

Chris Gaudet

The staff here are super helpful. Will go out of their way to help u

Jade Goodwin

Very fast and friendly service!

Mike Young

My car has been serviced by this crew for over 10 years now! Always pleasant, efficient, and quality service.

Keith Hargrave

always do great work here

Sarah Moynagh

Been to Mr.lube many times. But never had as good of service as today. 10/10 a fellow with A very impressive beard, named Adam preeety much made all the difference. Very thoroughly checked all aspects of the vehicle, very clear and informative, pleasent personality, didnt try to over sell us on products. 10/10 would recommend.

Dan Pelletier

By far the most expensive oil change I have ever had. It was just about $150 after tax was included. I asked for a synthetic oil change and only that. If you are able to make an appointment elsewhere, I would highly recommend it. I waited over an hour and I will likely never return to Mr. Lube. If you're stuck, go, but only then.

Marney Ready

The guys were very good.

Jagdeep Singh

Jay Haywood

Awesome experience. Mechanic was personable and did work in the car I didn't know was included until I went to this Mr lube. Speed was good as well which was great because I was on vacation and needed fast service to get in the road.

talicia main

Quick services awesome customer service. Guys were great got a great deal for oil change tire repair transmission flush ect. Definitely will be a returning customer!!

Hila Calderon

Excellent

Konstantin Betman

Gary Gervais

Nathan Copp

Awesome customer service. Definitely recommend using these skilled and dedicated mechanics. Always professional, recommendations of what your vehicle needs, getting the job done in a timely manner. Good job to the Mr Lube Crew! Thanks

MATTEO NELLI

great service

Navin Vadhadiya

Excellent service they check your car in addition of oil change

Pawan Bir

Great job Mr Simran Singh!!

YAZID AL-SAOUD

No transmission oil for specific cars

Jaden Cote

Zachary White

Have gotten 1 change for my gf here and it was great service. Beyond that I change my own oil at home and they take everything when I'm done.

Mike Patchett

Nice fast and friendly service.

Erica Demers

Manny was fantastic. A few weeks ago he hooked me up, put a brand new windshield wiper on for me; I went in without an appointment and he was so helpful and professional. Definitely recommend this place and definitely recommend Manny. Thanks again for hooking this nurse up! Will definitely be back for more service!

Blaine Bradley (Bradley Financial)

Excellent service. Got an oil change and my tires changed over.

S A

Very friendly and prompt service. I had a flat tire they found the problem fixed it as well as another problem -I had TWO PROBLEM tires. BOTH repaired and re balanced inside of an hour I was on the road again Thx for such friendly awesome service!

dennis emezieke

Experiencing good tiding

chirag verma

Ashley Nicole

Quick and easy

Tejas Patel

Best place for oil change and great service

Philipp zu Putlitz

I have gone to this location since it opened and not once has their workmanship or service suffered or disappointed. Everyone here seems to have either a true passion for cars or extensive knowledge about vehicles. BEST yet if they don’t know they don’t hesitate to say so or will recommend someone who can assist. 3 different cars many years of oil changes... I can’t recommend the men and women here enough! Everyone is absolutely amazing and it feels great to be able to come in and be recognized by the same staff... TRULY a great experience! Added: Again having tires swapped and rebalanced you guys have some of the best people I have ever dealt with. From troubleshooting to problem solving absolutely great!

Manish Anand

The experience was really nice all working guys are really kind full thanks

Chrisphin Joseph

Went for an oil change and mispalced my car antitheft locknut key and they said they are not responsible for that because they couldn't find it in the shop. And asked me to go to dealer and get it removed paying from my pocket. So irresponsibel bunch of ..... Don't go for any service. Very arrogant. Stay away.!!!

Alex Fader

Tried to tell me that my brand new car battery wasn’t charging fully and needed to be replaced, retuned to where the battery was purchased was placed on a tester and showed to be perfectly fine. Never trust Mr Lube, or guys working there named Ron

Brian B

Very professional. Just make sure you know your prices before you go as many of their addon parts are overpriced.

Kelly Hughes

I lost a wiper blade while driving, and Mr. Lube was so accommodating, right before their closing time. Very helpful, very quick and didn't make me feel bad about pulling in at 755. Thank you!!

Tina Starkey

Simply amazing service. I am always treated like a friend and they even gave my dog a cookie while I waited. Very pleased.

David Carroll

Went down this morning for and oil and transmission fluid change, Devon, Niko and Rami were extremely efficient, friendly and happy to answer any of my questions. I will be using you guys again!

Mama D

We were in to have a stone chip repair and Tim was very friendly and efficient in fixing it. We only had a short wait and enjoyed coffee while waiting. We would definitely return for further service.

Silver Screen Toys And Collectibles

**edit: I didn't mean to post this under my business account, but everything I said is still true! Thanks; Wes.** I visited this location for the most trivial of issues...my tire pressure. What surprised me was not only were the technicians enthusiastic and personable, but the service was done to all four of my tires free of charge! I know I should carry my own pressure guage and that I could have done the work myself, but it's great to know that a big national chain puts that extra emphasis on customer care. Thank you so much Mr. Lube! ????

Dharmik Shah

SUKHMANPREET KAUR

Had a flat tire and no mechanic shop was open sunday. Thankyou Navjot for helping me. Recommend this place. Trustworthy.

Dante Mauro

Clay Shorting

Ben Dover

I would never go here again, they only care about how much money you have. It’s ridiculous. (Also it’s the most expensive place in town to get your oil changed if you want a better price and less hassle I’d go somewhere else)

himatvir singh

Mike B

Nick Bourque

Always had good experiences with Mr Lube until I visited the Lacewood Halifax location and they put someone else's lug nuts back on my car after changing my tires. Brilliant. Causes a lot of noise and vibration because the nuts are the wrong size and now need to be replaced...

Casey Dofoo

The manager went out of his way to view the issue with my vehicle. They were able to accommodate facilitating my vehicle until tires arrived. They go above and beyond vehicle service with a tire installation program. they accepted my honesty and ordered and installed my tires prior to payment so that one I arrived I was able to make my payment received my keys and drive away almost immediately. All workers were very efficient and assisting me in all matters.

Guadalupe Flores Ramirez

Explain everything on detail, I had so many questions and all of them were answered, they gave me tips for the best care of my car.

Addy Babs

First come first serve that's how it is here. Great customer service.

Jo-ann Nicolle

Horrible. They did not screw in the oil filter b the oil leaked out all over our concrete driveway RUINING IT! 3 WEEKS AGO. Still waiting for it to be cleaned up. Snow is coming so I doubt it will get fixed. Hopefully they will as we have always used them. Our driveway looks like a garage

More Rev 4U

Sehaj Grewal

Fast and efficient service.

Kenneth Shurvell

Pulkit was very professional and helped me out anyway he could.

Monika Haigh

Peter Manager Sukh great service

Damion Harris

Always courteous and quick

Luke Forcey

Had to toss um a 5 star rating. I looked these guys up online for directions and saw a ton of negative reviews. Not sure why. Took my car in for an inspection. Very professional, and kind. 10/10 would recommend.

Mark

Fast, friendly and low pressure up selling. Did not feel like I had to justify turning down the add-on products/services. Been a few times now with nothing negative worth commenting on.

Sara Phan

quick service 15 minutes oil change

Saumya Seth

My battery died and the manager drove 20 mins to replace the battery on the side of the road! Now thats service!

Owen Vandermaarel

Taylor Vlaming

Went in for an oil change, and ended up needing a few other services. (They never just told me "oh, you need this". They showed me what the issues were and let me decide if/how I wanted to address them). It ended up being more expensive than an oil change, but Aftab was super helpful in giving me options to keep the cost to a minimum while getting everything done to keep my car running well.

Lainey Matthews

Great location, friendly staff who is efficient and work quickly! Even when one staff accidentally cracked my windshield whole replacing my wipers they immediately offered to pay for the replacement and we're very apologetic for a simple accident! Great, helpful staff! ????

Prashanth Bala

Although great service, they don’t take appointments and they have only walk-ins. They don’t have a token system or something and because of that you don’t get the picture of the exact expected wait time. I was first told there was a wait time of 2.5 hrs and was told the same even after 1 hr. You need to park your car and wait in their parking lot and only hope your turn will come soon. There is no rest area/sitting area either.

Flukie R

The best customer service and fastest service I've ever experienced i recommend this store to all drivers

RoG jay

Bob Kirkham

Always professional. Fast.

Drunken Monkey

It's good

Fabricio Corrêa de Barros

I had my tires changed on April 08, 2021, and it took me 2 hours to have it done (and it was not crowded). Not only that, the worst part: 1 - The next day I got my VDC and Slip lights on (my VDC system went off), and I realized that my rear wheels were showing negative camber (which wasn't like that when I arrived on the store, and it is not stated on the invoice as well). I am still trying to get time to go to a mechanic and try to solve this problem, which occurred because of something that was made wrong in the store (probably they did not balanced or they did not tightened the adjust bolts correctly). 2 - My tire pressure is 32psi, I told the guy the correct pressure, and he checked it on the door, and added this information on the invoice. However, they putted 40psi on all four tires (simple service that could not be done correctly). I am very upset after this service and I do not recommend this store for any service, including a simple tire change. Be careful, or you can have an accident after going there or get your car conditions worse than when you got there.

J Nova

Avoid this Mr.Lube (3520 Fairview Street) at all cost. If you value your vehicle and want proper work done do NOT use this shop. They overfilled my car with double the amount of oil required and almost locked the engine. Manager (Peter) is a nightmare to deal with also. I would have given less than 1 star if it was an option. Edit: All this company does is send you automated responses rather than reaching out to resolve the issue.

Brock Penner

Ryan L

Fantastic place! VERY good customer service. My wife's wiper arm came loose on out way out for dinner. It was raining which made it very dangerous to drive. I had my wife pull in here to see if we could get it fixed. The staff there tightened it up free of charge. A+++ in my books! Thanks again guys! You've earned my business for many years to come!

Apie N'Da

Shane_S10

Brandi Campbell

First time getting the oil change done on my new(to me) SUV, they were very friendly and informative. They were thorough, and persevered through the task of replacing my cab air filter. Would recommend this location to anyone that asked. Thanks again guys!

Harshil Patel

My car need full service and Div worked on my car he was really an amazing and friendly guy. He explained me each and everything I need to do on my car in well mannered along with that he helped me how to take car of the car. Most important i would like to thanks GREG for giving me a new idea for horn prank but apart from this he was an truly talented person. He was too quick that my car dealer took 3 weeks but he solved my issue in second. So, thanks Div & Greg for your service. I already gave 5 star but i am giving 5 more stars ⭐️⭐️⭐️⭐️⭐️ for both these guys. I would preferred to go with mr lube.

Steven Ball

Very good at what they do...great interaction with customers...everything you need to keep your vehicle in good running condition

Samantha Dubiel

My tire went flat no apparent reason. The guys at Mr Lube found the problem, the valve was leaking. Jake scanned the tire made sure that was the only problem and fixed it. The wait was long but they warned me that it would be, brought me a drink and made me aware of the wifi and kept me up to date on how their time was moving along. Jake, the tire guy and 2 others including the manager were chatty and nice and made what could have been a horrible experience really nice. Not how i indended to spend my time in Halifax that afternoon but the guys there made it ok.

Marisa Goodwin

The service is good, they always offer free coffee and water.

Bruce Roth

Great service every time I come for I'll service or tire change. Best while you wait service in Kelowna.

David J Anderson

Exceptional customer and vehicle service. Done in no time flat. Also helps to pick the off peak times to visit as I did. Keep up the good work staff...

Mohkam Rafiq

Was having a bad day, the manager saw this and cheered me right up! Great service and staff! If I'm ever passing through town again and need service on my truck this is where I'll be stopping.

Daniel Norton

I got my oil changed here. I was in the car waiting as the tech started doing it incorrectly. The tech insisted it was the right way of doing it. I checked my oil afterwards and it was way too high. I took it to a proper mechanic afterwards and there was over 11 liters of oil in my car which is more than double the amount it is supposed to have. This caused my front main seal to break on my engine as well. Repairing that is labor intensive and costs hundreds of dollars. This also could have blown up my whole engine which would have cost thousands. DO NOT COME HERE

sahil khatana

Great customer service by bhupesh banth ????

RoryG40

The best and most accommodating service center In Kelowna. I'll be using this Mr. Lube for years to come.

Kattiya Noonan

I always have a pleasant experience at this place. They offer newspaper, and coffee and are polite and efficient at their jobs. I've been going for years and will continue.

Kyle “Dr K Force” Pett

Save your money, and go to a dealership. My tech wouldn't tell me how much my on rim tire change was going to be and after having it done found out it was a good 30 dollars more then my dealship would have charged.

Syed Kazmi

Staff require cx services skills!

Benjamin Wilkes

Try to upsell you every time you go in, but fast service. No issues with oil changes yet.

Rahul Sodhi

good place to be in .. stuff is really helpful special amrit ..

Jeep eyeview

I've been coming here for years now all because of the amazing customer service and how honest they are. Look forward to seeing you guys next time. Thank you again.

John MacKenzie

Mercedes.Spith

Horrible time management! Had a driver who had just arrived go into the office stopping someone from working and they went and checked the drivers car then go and find fluids and go put them in the car, all the while there was 3 cars waiting infront of this driver...in total what was supposed to be a quick wait was over an hour.

Cade H

Excellent customer service. Professional work ethics. Very friendly and welcoming. I was on a journey for travelling all of Ontario and they looked after my vehicle very well. Oil change, tire rotation, tire balance and filters. Very prompt service. Will for sure return again.

Tommy Davies

Well Mr. lube now has been doing tire service for a while, which causes a huge back up, and it a long wait. I made a comment and said I guess you are no longer able to do quick oil changes. He said, they do not guarantee a time to get in and out. Quite defensively

shaun cormier

Johnny Chronic

Terrible, there is a reason they are lube specialists than an actual mechanic. Only myself to blame. Terrible place.

baron saemdi

Great service

toni Wallace

Natasha Artelle

Great group of staff. All friendly n positive

Steve Nieukirk

Fast and efficient. Reccomend.

Gabe Longo

Went to have my snow tires installed on my wives car. Sat on the hoist for 1 hour just from them to tell me that they couldn't get the tires off the rims because they were too hard. Went across the road to Genuine tire for less money and done in 30 minutes. This franchisee needs to go back to get the Mr lube training package again I think. People beware!

Alicia B

Great help and great workers. The air filters they offered were necessary. It looked like I had a bird's nest in my air cabin filter!!! Great service.

bevey zeleny

Amazing service. Brett was insightful and well mannered.

Rohini Singh

I was fortunate to get an oil change prior to my trip back to Calgary on the same time. The man who answered my phone was looking and courteous. Tejas and Dev did a thorough job at inspecting my vehicle and I felt safe that I was ready for my 9 hour long road Trip! The oil change was seamless and they were very professional, friendly and great service!

Mike F. Jean

Vinay Kumar

they don’t even check the problem and said that your fuel line is broken and the only one little wire is broken

Yulia Potekhina

The only visit I had they were very understaffed so the wait time was about 20 mins. I also prefer to have my questions answered BEFORE the service. Noone was able to tell me a price on an fuel filter change ("depends" is not an answer), whether they have it in stock (I could have wasted 20 mins if they didn't), or how long it would take. As for the work itself, no complaints so far.

Shubham Sharma

Soo friendly staff in this location. Special Thank you for MR. Nav he helped me a-lot. Must visit this location

don wheeler

I came in close to closing time and felt like I was pushing it. But the team was super efficient , and all smiles. Solid crew and would recommend !

Parmveer Gill

Slow and inconvenient service. The workers are nice but lack of efficiency makes you wait 30 mins for a single tire swap. 1 tire. Never again here

Josh Chapman

I went to Mr. Lube for the first time last week and had a terrible experience. I was there for a simple oil change, and was told that my transmission fluid was “absolutely fried”. I told the mechanic that this was weird because I just had it done 30,000 km ago (Honda civic, usually lasts well over 100,000 km) and he replied “sorry but you got screwed... they didn’t do it”. I later went to a garage and the mechanic told me that my transmission fluid was completely fine and that “Mr. Lube does this every time... they always “find” something so they can get more money”. The more time’s I’ve told this story, the more I realized this is common practice at this location... Do not spend your money at this dishonest and scam my business. Convenience isn’t worth it, you deserve better.

Milan Patel

Great and quick service by moe and his team. Saved a lot of my time. Thanks guys!

Marie Shuman

Came in for an oil change and a flat tire repair, and it was all-around a very pleasant experience. Nick, the mechanic, explained everything that he was doing to my car, gave me warning before opening the passenger door to access the glovebox, broke down the costs listed on the invoice, and was patient with my questions. Thanks Nick!

Ahmad Addurobi

Good, friendly service and most importantly they’re not pushy to upsell an overpriced air filter or wiper blades. Reminder sticker is high quality not cheap hand written like most dealerships and oil change shops. This place uses Mobil 1, highest quality oil on the market!

Joel James Conroy

Trent Lacey

Excellent service

Scott WIGLEY

What was meant to be a 15min oil change took an hour and a half as they shuffled me from line to line not knowing how long each of those jobs was going to take. It would have been good for customer loyalty to have offered a 15% discount for my time, which I actually suggested but it fell on deaf ears. Sorry guys you lost a customer.

John Donnelly

I was on a road trip and realized my Audi A4 was leaking oil. Thank goodness these guys were open. When I told them what was up they were super friendly and ready to help. All of the guys working here are buddies and they LOVE cars. You can tell because they park their cars right outside of the shop.. all lined up proudly like a car show ????. It’s exactly who you want to work on your baby. In the past I would have been a bit hesitant to take my Audi here, but Carson knew exactly how the specific oil filter and seal instals for my car (He proudly drives a VW himself)

Taylor Holmans

Hillary Schatz

They have great customer service! Went out of their way to help 3 "damsels in distress" with our flat tire, and didn't charge us for their time. I believe it is a family business, and they really care about doing the right thing.

Chanaxx Hodgson

They always have a huge line up. Not very friendly staff.

M F

Went yesterday (yes I procrastinated much like most of the people in line) to change summer tires to winters and met with a look of distain as to imply, "why would you wait till now?". With two cars in the bay, I was told it would be an hour but "I can't hold a pitchfork and push you away, so you can wait if you want" I was told. Completely turned off, headed back to my usual spot on Appleby and met with a smile, brought me a coffee and constant updates of the wait time. On top of that $45 for a change on Appleby vs $60 on Fairview. Independently owned and operated and it shows where the customer service is. Kudos to Bob and the Appleby crew - take the extra 10 minutes and drive north!

Phil Stenton

????????

K Hu

Scam ARTISTS!!! DO NOT go here!! They told me my radiator needed flushed and that it was really, really bad and my car was going to explode. I took to a better place (jiffy lube on Speedvale) and they tested the fluid and it is COMPLETELY FINE!! Obviously they tried to take advantage of me as I don't know much about cars, thankfully I didn't listen to them. What a waste of time and money!!!

Ryan Pascal

I had a great experience the people were nice and helped me out a lot. I will take all my cars here

Hill Patel

good service good oiling change

B

Very kind and professional! Highly recommend this company :)

GOPY eXe

Zena Lawrence

Fantastic employees

Pure Nets

Good service, good people

CE McLaren

Helpful, friendly and quick service!

Marcel Bermudez

Service advisor Aftab provided my vehicle with the utmost professionalism and customer service. Very satisfied with the overall service.

Kritikesh Kumar

Great service, brilliant staff

Ron Mathew

Great staff and quick service without an appointment.

Glennda Moffatt

Very friendly and most importantly knowledgeable! Answered all my questions quick and efficient! These boys were extremely busy changing seasonal tires and I'm sure exhausted but you'd never know it! Great job! Thank you! These boys Cody, Mitch and Shivek deserve a raise! I'm from Sask but would recommend for anyone in Brandon I give 10 ???? out of 5

Sorena Rezai

Great place for an oil change

Jay Poitras [Staff]

Excellent customer service on probably the hottest day of the year so far! Thank you to Vineet and his team. Would highly recommend.

Aminul Islam

Always sincere service, I like the Lacewood Dr shop

Shelly Commodore

I recommend this Mr.lube they go above and beyond.I've been a customer for 3 years always good service.

Justin Medeiros

The HELP Truck

Robert Mandle

Always great!

corey bristol

Great place to get your vehicle serviced, all makes an models ! Great staff and service ! Get on in for your service today !

Grant Berntsen (grantdb)

Very knowledgeable and helpful staff, willing to go the extra mile. Always have some kind of deal, just ask! Down to earth advice with no pressure and acceptable up selling of extended options. Convenient drive up with short waiting time, free coffee, water and newspaper. I have made this my go to auto shop for everything besides major repairs. Recommend to stop here before going on an extended drive, they will make sure your vehicle is ready and safe! Awesome!

Anita N

Service was fast and friendly, but they forgot to tighten down the intake air filtre and left a screwdriver under the hood.

justin kuiack

Great customer service and very good at telling you when your next. They have alot of young employees which is nice to see. Fast. Efficient.

Matthew Frechette

By far most enjoyable oil change I've ever had. Was here for an your and a half to get multiple things done....the staff and manager here is a professional and genuinely nice person to talk to. If I could give 10 stars, I would.

Val O'Neill

Michael F.

Team at this location were great. Mani especially was helpful in explaining the basics. I recommend to all vehicle novices like myself

Lloyd Knopp

Was very impressed with the professional experience. Two thumbs up!

Cabane-Dragon

First time at a quick oil change garage. I have to say that it was a very good service. Price wize and time wize. They also check a quantity of other stuff to make sure all is good. I was served by Tim. He surely likes his job and it shows. Very cordial and fun talking with during the operation. He should have been a dentist. ???? Thank you mr Lube and special mention to Tim and the lady who greets the clients, and the guy below who did the job but did not get their names. Signed, the tiny-house guy

Alex Dobryanskyy

Check engine light came on after work. First thought was oil, but needed an expert opinion. Got into Mr.Lube that same night. Cole was amazing and explained everything in simple terms. Went above and beyond with costumer service, really took his time and gave us excellent recommendations. Super happy with my experience! Would refer anyone.

REJA SRS

expensive and not very informative

Anne-Marie Gallant

Fast and efficient

Shehbaaz Singh Bhullar

Great staff and well knowledgeable. Professionlism. I recommend this place

A Jones

The service was above and beyond, thank you Jesse and Seth

Medea Storfield

Super nice guys there, didn’t take them long at all. Liam Tim and Zayn were great.

andrew smith

Fantastic, advised me I DIDN'T need an oil change!

Justin Bent

Went in for oil change, East Indians couldn’t tell the difference between diesel and gas, tried to tell me to put 5w30 synthetic in my old diesel. Took them half an hour to do a 5 minute job, never go here, worst place in town.

John Diachuk

Always excellent service. Quick and efficient.

MJ Ma (MJ)

These guys are awesome, stopped by to get my wiper blade replaced, they greeted me right away, the whole thing took less than 5 minutes. great service. thank you guys

Lee-Ann Blain

Autumn La France

The workers were rude and very condescending. Acted like I had no idea what I was talking about because I'm a woman. They blamed me saying I had way overinflated my tires, when the last person who had touch my tires was another Mr. Lube. The day after, I went out to my car to see that my two front tires were so deflated that they were unsafe to drive on. To say the least, I'm never going back there.

Mark Veriker

Cole is the man! Super helpful and got the job done in great time so i could make it to my tee time! Will be back!!

Me Myself

Monique Levesque

It's basically a drive thru mechanic shop you stay in your vehicle as they change your oil or tires, they are very friendly and know their stuff. Pretty fast once you get into the garage. Some times of the year the line up are pretty long. But if you can not get to your mechanic it's a good choice, they are however a little more expensive for some thing but not for other so do your researcher first. I do like them For some things.

Avtar Sharma

Stewart Family

Great service . Very professional

jimmyd993 Jim DeBacker

Bit of a wait, but offered coffee and a paper and an expected wait time. Friendly staff, no pushy sales, and a competitive price. I'll go again and I'll recommend.

manas.s.madhu Manas

I had been here for Tire change and the mechanic broke my wheel cup.

Rajat Arora

Great service

Allan Chen

Good service with reasonable prices. No appointments but always a wait.

Navjeet Singh

Tapan Sharma

Super Welcoming staff????

Jaimie Rose

Pulkit was a fantastic service person. He was dedicated to giving me the best service while also offering me great suggestions to help extend the life of my vehicle. Would highly recommend!

Tony Thomas

Ali Casanova

This is the best place for oil changes around! They are affordable, thorough and efficient. The staff is friendly, personable and knowledgeable. They provide quality services at affordable prices. No other place provides service like this Mr. Lube. Even they other location in town doesn't compare.

Mo'min Alzyoud

Diane Zeron

I was the last drop in customer of the day. I felt fortunate that I made it in, tire swapping appointments this time of year are tough to get . There were 4 staff on and as each finished the customer they were working on, the made their way over and helped their coworkers get my tire swap completed. Great team work, great service. Thanks to everyone.

Alana Bentley

Really great experience at this location, Tim and Nikita were very knowledgeable and explained everything that needed to be done. Great customer service. Highly recommend!

paul moore

The staff is SUPER friendly and really works to get you taken care of quickly, even when they're busy. We run our company cars thru there and they have the records for each car so know when services are due.

L G

I bring my vehicles here for servicing because, they are fast, friendly and professional. Best lube shop in town!

Jennifer Tulk

Great Customer service

Brandon Kohinsky

Every time I come here I receive excellent service by some of the friendliest workers

Michelle

Fantastic service everytime! It sure is nice as a female to go into an auto shop and be treated like family. Thank you Kelly, Robert and team for making me feel confident as I pull away with a job well done.

Zeus Lancelot Zoleta

ANGELA CHEEVER

We had Tim, who we have had before and he is always super friendly, very knowledgeable and always goes above and beyond! Would highly recommend coming here! Bonus if you get Tim!!!!

Michelle Kelly

Good place

Billy Shaw

Friendly Fast Professional, and these guys and gal have been giving my family great service for years .

Rory Contois

????

Johnson Kabuya

Jagroop Singh

Everything was fine they know how to deal with the problem and take very less time to service my car. Good work

Michael Smith

Fast and comprehensive service

ibrahim khan

Great service, fast didn't try and up sell any thing I didn't need

Alex Drolc

They do a good job, and you get to watch all the action and see who is working on your vehicle which speaks to credibility. Plus no appointment, you can see the line up as you drive by to see how quickly you can get serviced. I went here to change my snow tires and everyone was generally friendly. The only downside to the experience is the price. Its $79 to swap 4 tires vs. Costco which is $40, but you have to schedule an appointment weeks in advance at Costco... and be a member

Aditya Sharma

Its a good service, very professional.. thank you Moe.

White Beard

I came later in the afternoon for an oil change, and fortunately there was no one in front of me so I was able to drive straight in. Brandon and Brad got to work on checking my car immediately while others did the oil change. They were friendly and efficient. It was great team work. They let me know that a reminder would be sent to the email before the next anticipated oil change. It took no time at all for the oil change. I highly recommend their service.

Britney Skillicorn

Great service, all of the staff were very helpful!

M B

I highly recommend using this Mr. Lube for your servicing. The staff are always so friendly and professional, go out of their way to help in any way. They don't push unnecessary services on you - HONEST COMPANY. I love going there. My work is right beside Penzoil and I still take the drive to Mr. Lube because they are that awesome. And I believe companies that have continuous great service deserve a great review. Thank you again! I will be back!

Mya Onyango

Very friendly staff. Provided a great deal on winter tires. Will be returning in future.

SCHELL

Dropped off 2 tires to be installed on loose rims. Asked for the price and they say that will be $45. Come to pick them up hour and half later with a bill up to $101.68..... Not right, will never go or recommend anyone to a mr.lube!

Scotty Shines

matthew graham

Guys were friendly and they got the job done quick. Side note there are always coupons for here online if you look before going.

Jorge T

The customer service was good, although I feel like they overcharge for a lot of things. I got my coolant flushed there, went to go do it myself tonight just to find that the petcock was tightened so hard that it had actually broke, so that's pretty disappointing. But the oil change went smoothly, water in my car while I waited was much appreciated. If you want an easy oil change this is the place, but I wont be going back for anything else.

Vlad Makarov

Very fast and friendly service

Donette A

Rebekah Hyde

The service was great, but it was more expensive than I expected.

Karen “kokopelli” Haehn

Great service! They knew their job! And were very efficient! In and out with all we needed a bit of new advice and recommendations. Best coffee and hot chocolate in town!

Lee Legg

Fast and friendly

ErictheAkai

Moe provided exceptional service I was very happy with my experience.

Brett Williams

Friendly service, reasonable waiting time.

Rob Sousa

Went in to get my tires changed over. I was impressed that not only can they swap out tires on rims but they can also mount and balance tires without rims. They offered me a beverage and a newspaper which was nice. Didn't even have to leave my car. The whole thing was done and paid for while I sat in my car. I had a issue that was my fault and they were really great and offered me lots of options on how to resolve it. It's a new business so the usual growing pains are bound to happen. They made apretty bad day for me a lot better.

Aimee Weeks

I'm sad to edit my review this way. Previously, the staff here were amazing, always doing an excellent job. Now, however, I have to say the exact opposite. I went to have my tires rotated, only to discover that NO anti-corrosion was used when they swapped my summer tires for winter tires (both sets have their own rims), and they were over-torqued. No anti-corrosion. In Ontario. In winter (October 2020 to be exact). Now I'm having to pay other people to hack away (my words not theirs) to get the tires off. SO not impressed. And have started telling everyone I know to never use their services again. Not worth having to pay a small fortune to replace destroyed equipment (and several hours labour, again, just to take tires off).

TRQ

I was not aware that they had complimentary windshield wash and top up of the fluid. I got to know that it was done as complimentary which I didnt get nor was ever offered.

Troy Wilson

What separate this place from any other of only oil change but business in general is Service. This place is a 5 star place for there service alone. I'm a small business owner and know how important service is. I was blown away from one particular employee. The gentleman name was Jamie (mr mancity) He's fun demeanor, recommendations, and over all English football conversation was a absolute pleasure. It's guys like Jamie that make small business flourish. To bad he can't cut hair. Really happy with the service and the free coffee, and newspaper is always a nice touch. Won't go anywhere else . Satisfied customer.

Neil Simmons

Fast service

Phil Weedon

Outstanding service! What a team!

Amedi Kalid

J so

Always a solid time, honest people

Shyann Clayton

I called earlier to ask how much changing over my summer tires n rims to my winter tire and rims would be and when is a good time to come to get that done and the gentleman on the phone said its first come first serve. I took off of work at 2pm beings the website says they are open till 8pm and the "live" on the website said that they are "less busy then usual" only to be turned away!! if the man on the phone had of told me earlier when i called that its best for me to come sooner then later then I wouldnt had to leave work early and miss money to come to this shop just to be turned away!!!

Raychill Snider

Went in today for an oil change and had great service. The staff were all amicable, humorous, and seemed to be in a good mood. The service was great and they checked a bunch of things for me that I was curious about since I drive an uncommon type of vehicle and tossed in some extras as well. Glad I went to them today!

Kam Kaler

Amazing customer service! Better than 2 years ago. These guys got me in and out real quick for a headlight change - thank you!

kamalpreet kaur

Sam did an awesome service

Apinder Dhillon

Great team with hands on experience. Good quality work.

Shawn Watkinson

Always prompt, professional service from this location. Been coming here for 20 years and always get the same great service.

Oh.Mister.U

Great service, good deals.

420.

Fast and friendly ????

Rasool Tahmasebi

Service was good but expensive! I paid $90 + tax for a synthetic oil change!

Dinesh Pasala

Good service with out appointment.

Tanveer Syed

Got car battery changed at reasonable price with almost 3 years warranty and followed all COVID protocol.

billeh

Got an oil change and noticed the boys neglected to fill the washer fluid reservoir. Went back the next morning and the owner or manager Craig apologized, did a once-over on my truck to make sure nothing else was missed. Mistakes happen, but I was happy with the outcome.

Lori Milne

On Monday Dec 14 there was a large snow storm in Central Ontario. Due to issues the previous week, I had one summer tire on my car and the winter was repaired and ready to be put back on. I was going to do it myself at home that night but then the snow hit hard. I was in Midland at the time, and the 1 shop that was still open refused to help me as "they were closing in a few minutes". This was literally a 5 min job to take one tire off and put the other one on. I got to Barrie, and pulled into the Bryne Drive Mr Lube. The 2 young men that were working were great! They had the winter tire on in now time, and couldn't believe that a shop would have turned me away in that weather to drive 60+km on a summer tire. I have never had an issue with this location, and the two guys that were working that night were great! I will defiantly go back.

Thomas Bernier

I have been a customer for several years... always reveiced great service. Recently move out of town and honeltly I now dearly miss the timely and high standard of care provided at this specific outlet.

Andrew Jellyman Hatch

Friendly and helpful staff

El Martillo

I always go to see Andy to get my oil changed excellent service as always highly recommended

Kostas Tsoupakis

I would like to take a moment to recognize the guys and gals at this Mr. Lube location. They always have done a fantastic job any time I have gone in. Never upselling unnecessary work to be done on my car, always friendly and efficient. But it wasn’t until last week when I truly realized how amazing these guys are especially the Manager Jeff and staff member Jordan. I came in after frantically realizing that my new winter tires had a flat as I was driving in the middle of my day for work. Luckily I was close by and had the opportunity to come into this location. Jordan was quick to get working on my tire and quickly realized that my tire had unfortunately had a tear on the inside from installation a few days prior (at the Jiffy Lube in Penticton, which I had to go to as was in desperate need to get my winter tires on and was in town visiting in-laws). My tire was so damaged from this other location the boys could not safely let me keep driving on it. I needed a new tire and was in the middle of my work day which I use my car for to do my job. I had missed the ordering cut off time by about 5 minutes and Jordan had looked all over and located my exact tire match in Lake Country.. in comes manager Jeff to save my day. This man literally steps up and drives down to lake country to get this tire for me. In the time it took me to go grab a bite to eat and walk my dog which I had in my car with me, I come back and Jeff has returned with my tire, Jordan has replaced it and I am ready to get back on my day. Truly unbelievable customer service that I cannot speak highly enough for. These guys are always giving world class service but this was more then I could have ever imagined. So, if you’re in the area I would strongly recommend seeing these guys for your automotive needs!!

The one Dodo

MCM

Service at Mr Lube is fantastic. Tim and Nikita were a huge help, highly recommend. Sally (the van) is so happy to know she's in such good and capable hands!

Helle Juhler

What a great service we had at mr. Lube in Brandon today.. The employee Slade was so professional and very fast. We called about an appointment, but we were told we could just come right away. We will come back next time we have a nail in the tire..thanks for fast help.

Zinger _VM

Aiden. Lots of help great worker

Scott Allan Neufeld

Long time customer, great service, wait times are short, good guys. Zach & Chris Muir were fantastic this time specifically. Thank you!

Yanick Sigouin

Don

Kinda pricey but very efficient and friendly. I don't go anywhete else for oil changes. I like how they top up all you other fluids like windshield wash for free. Nice touch.

John Michaud

Good service, but pricey.

Dino Ugljar

Great team doing great work. Went above and beyond to help the customers. Quick, efficient and fair. Gatlin helped me out awesome guy!

Aarron Sherwin

Super quick great staff a free coffee, definitely the best oil change in town

Virgie Lyn Fernandez

Good service and the staff is really friendly and professional.

Avery Sapoznikow

I came into Mr. Lube today because I had locked my keys in my car's trunk and had frozen groceries inside. I needed to get into my car somehow. When I got into Mr. Lube Brad was there and he asked how he could help, I explained the situation and immediately he said he would try to help. He attempted to jimmy the door open and hit the lock inside the window, but it was to no avail. Luckily, he had the number of a great locksmith who he promptly called and got me a great deal for opening my car door. Always great help from the guys at Mr. Lube. Thanks a lot Brad!

Colleen Dow

Always great service!

Suki Hoelter

Maria Macdonnell

The team here is awesome and always goes above and beyond with their service. Today I brought my sons car in as the dash indicator showed that a bulb in the brake lights had burnt out. I was on the phone yesterday for almost 40 minutes with VW who was apparently too busy to change the bulb. Easy quick fix here at Mr. Lube. Thanks Tim and Tyler!

Marc Tremblay

Been here a number of times and I am always pretty amazed as to what a 'well-oiled machine' this service centre is, pun intended. Staff are knowledgeable, courteous, efficient. Will continue to come here for seasons tire changes and oil changes. Tks...

Chris Micheletti

Avoid this location at all costs. The staff is unprofessional and do a horrible job. I went in for an oil change and they tried to upsell me on replacing my battery. When I refused they tried to pressure me into replacing my battery saying if I didn't do it my car wouldn't start. When I took it home and opened my hood I noticed they messed with my battery and didn't reconnect everything correctly back to my battery and didn't put the leads back on tight. Ever since they messed around under my hood, my windshield washer pump doesn't work correctly also. Need to fix that now also. I've had bad service here before where they didn't correctly lineup my oil filter and I leaked oil all over my driveway. Just make the trip to the location at Appleby and Dundas Street, way better service and friendly team up there.

Mike Shevelyov

What a great bunch of guys

Cameron Love Cushing

Awesome staff here and the service was the best I've experienced. Jeff took my call before coming in and answered all my questions. Brad and Chris serviced the vehicle I just purchased. What a great team that clearly understands the importance of exceptional customer service and quality work. Thank you guys! ~ Cameron Cushing

나라우리

Borrey Kim

Saint Mary's Economic Society

After a routine oil change on my Volvo, a few days later I no longer had power when throttling. $300 later, it was noticed that during the oil change wiring had been compromised in this process and my car had fallen into "limp mode". Take your Honda Civic to these guys, but nothing that requires any sort of thought. Sorry Mr. Lube - once bitten, twice shy - never again.

Sahil Pandya

This place is awesome and I would recommend it to everyone who wish to get their car serviced honestly and at a great price.

Mike S

Customers were repeatedly being asked to move from one bay to the next and a ridiculous game of musical chairs. I’m unsure if it is a policy change from the last time I’d used their service but given the confusion and frustration I’m unlikely to use their service again.

George Penner

Guys were awesome

Eric Guay

Great service from the whole team!

Roy Gowans

Great Service, fast, friendly!

Dale Enns

Tawfik Al Safadi

Shruti Joshi

I love the service and the staff is so nice specially mohit and Vaibhav

Trickdad 151 (lml)

Rachel and Lyndon have alot of knowledge and were super help. I would suggest this location to anyone ! Five stars

Jacob Reid

401WestHomes

Audrey Parker

Very friendly

صدام الحسين

Provides the best services. Thank you to all the employees of Mr. Loop

Cliff Cameron

Fast service, a bit more expensive than other places, but they offer coffee, newspapers and wifi. Would have been 5 stars, but they consistently push other services after I clearly state upfront that all I want is an oil change, nothing more. Guys, I know it's part of your business model to upsell, and I have no problem with that, but if I'm trying to avoid all the upsell by clearly stating that all I want is an oil change immediately after I've said hello, take the hint.

Kails Graham

They charged 52$ for a standard oil change and 55$ for an cabin filter change. Honestly so disappointed considering I was there for maybe 20 mins and an air filter is 8$ at canadian tire. I would not recommend.

Jenna Zander

Very friendly staff.

Brandon Brown

Friendly staff, able to answer lots of questions about vehicle.

Sean McInnis

Good spot. Good service. Fast.

Danielle Kiers

Fast friendly service

G. Flood

J K

Very friendly customer service and always fast. Good work!

Jawadur Rahman

Oussama Asskar

Best walk-in tire and lube service in town. Friendly staff. Competitive rates. Waiting time is around 2 to 3 hours in tire changing season.

Matt Schmitt

Ethan hooked me up with a good deal, free install of my headlights and did a great job with all the services I requested! Will be back to see him!

Ashley Friesen

I had a guy named Aiden he was so nice and professional definitely coming again!

Manny Caldas

Tim Young

Jesse Parker

They were very professional, fast paced, and they made sure the job was done correctly

Sheri Disney

Great and fast customer service! I'll be back again for sure

K H

Been there countless times. Great bunch of guys work there. Easy fast service. Cheap place to get tires balanced.

Cat Rogers

Justin Selig

Durelle Salmon

Great experience!! Cody (Pulkit) and his team are fantastic! Not only was the work completed in an efficient manner but all recommendations were made with no pressure. Highly recommend this location.

Rudy Gbeti

5 star service, they make the wait tolerable and are focused on little details. Special mention to Sam ! Thanks guys.

The Closet Door

Recommended so many this is a one quick pit stop for your cars needs! Customer service exceptional! Thanks Moe!

Romes Link

Been going there for around 7 years now... Never had a problem

Jolyene Brown

I pulled in asked for a oil change and balance of tires. But first I asked how much. For the balancing he told me 30 dollar lift fee 10 dollar a tire turns out its 40 lift fee. I was told 32 for engine filter turns out it was 41 he told me I needed two new lugnuts so I said sure bc he said 4.99 turns out 6.99 then I was told the cabin filter was 41 but on the bill its 47.99 I wouldn't of have had them do it if they gave correct prices. I'm a girl so what can she say I did what was asked. But not on the correct pricing I was given. Will not return. Very unimpressed and completely not professional or honest about questions. When your asked about a price for something you do daily ha e the correct information. Unsatisfied and walking away with a never gonna return impression.

Ian Rogers

Multiple rock chip windshield repair. First rate service from Tim, Tallis and the young lady whose name I didn't catch. Friendly and efficient. First time there, and won't hesitate to return. AAA+

jack claussen

Even when it was busy they got me in quick, my technician Cody was fantastic would recommend

mehmet yapman

Cole did excellent job. Would recommend ????

Krista Gould

I visited this Mr Lube location for my second time today & I have to say it was a the worst experience I have had having an oil change to date. Which is to bad as my first visit here was quite positive. Today I was served my a young gentleman (Ive forgotten his name with blue hair) whom had the worst customer service I have ever recieved. I was constantly attempted upsales which were not needed on my brand new car as this was the second oil change on a brand new vehicle. He then proceeded to tell me I would be charged a skid plate fee of $10. I stated I wad not charged this the last visit and his response was "yes I see that but we are charging you this time" then walked away from me. Has this young man ever worked in customer service before? In addition the oil change service was a higher cost then the last visit & at no time did he explain why. When I was done the cost of my oil change service was what someone should be paying for synthetic oil & I symply had regular oil put in my car!! Needless to say during my inital visit here with a very nice woman I thought I would continue my business here for the life of my brand new car but its turns out after todays visit I am sad to say I wont ever be returning! ???? One very unhappy customer

Scott L

Always friendly fast service, knowledgeable staff, work done efficiently and fast

Helen Merlot

Super honest service. The staff here informed me that my dealership would offer synthetic oil at a better price. Wow.

Rai Vintuks

Quick and polite. If you need to get in and out fast this is the place.

Patty Walker

James Tamlin

Always fantastic customer service. Never had a bad experience yet.

Brandon Price

Super friendly

D T

Great guys that are hard working, they go above and beyond! TIP THEM WELL!

Liz Knisley

Tim and Cole and Talus were all amazing people and helped me out so much. Great job team! Always recommend!

Muhammad Taimoor Qureshi

Drake

King Cadwellian

Excellent service, very knowledgeable employees and good price

Mark Bennett

The rest of the reviews seem good so I feel bad writing this. However, I said pretty clearly that I just wanted an oil change and this guy tried to up-sale me on just about everything. It also took 25 minutes. My old place was more like 5 minutes. Won't be back - after work and getting my oil changed, I just don't want to mentally deal with these guys trying to milk my dry for $50 filters. Won't be back. Expensive and slow.

Karen Stockwell

No customer service skills/communication. Came from out of town to have my tires installed, and called in advance telling the employee on the phone AND in person I was under the impression it was included with purchase. He said nothing else other than how long it was going to take & did not ask any further questions other than for my personal info about the car.. I come back to find out there was indeed a fee of 160$. I’m not asking for something for free- I needed this service.. but could have done it anywhere closer to home for free ... my phone number was taken - why when after asking multiple times was I not called to tell me it was not going to be included so I could just take my tires home and leave ??? I don’t find it much to ask to be aware when you are paying for any services when you make it very clear from the start you’re under the impression this is included with purchase. When I paid, the employee who had this discussion avoided me and while I was trying to explain to his coworker my frustration all he said was “I don’t know what happened I’m just doing my job” instead of acknowledging that this lack of communication is frustrating. Very poor communication skills overall.

Katie Clarke

Very expensive for the service, even with the coupons they always send in the junk mail. There's also usually a wait when I go. Watching them try to get the cabin air filter out to show me it needed to be replaced (it did not) was painful, and they never did succeed. No problems with the actual service, but save $20 and get you oil done elsewhere.

william kernick

Good location, enjoyed my visit.

Brenda Carre

Quick and friendly staff and service.

Brenda Jenkins

Best Mr. Lube in town, hands down. Quick, friendly service. I wish there was a way to give them more stars :)

Nicholas Cherniwchan

Staff were quick and courteous. They helped us out in a pinch, and even though they were 5 minutes from closing, they stayed open late for us to fix our leaking tire. Can't say enough positive things!

Jamal Abdul Nasir

Faster service & reasonable pricing...

Randall Cook

Total 5 star experience. I obtained a transmission flush from Mr. Lube in Vancouver after which my overdrive no longer worked. I took my van to Mr. Lube in Victoria and the owner Mark and staff looked at my invoice and said, "$140 for a 6L transmission flush doesn't make sense. It has to be closer to 12L and the colour of your transmission fluid is still kind of dark so obviously the other shop didn't do a full flush". The other shop also put in my record "Vehicle requires coolant flush/refill" but then Greg, the Assistant Manager, conducted a PH test on the fluid and said, "It's totally fine: 8.5 out of 10. Will last you three more years at least." So this shop in Victoria not only saved me a bunch of unnecessary bills but also gave me a sweet discount to make up for the poor service from the shop in Vancouver even though they're not affiliated in any way except as franchises. Plus super helpful and genuinely interested/interesting staff.

Emma

Had a wonderful experience here yesterday! Technicians were honest and very friendly, very quick process as well. Awesome job

Tannys Lockerby

Fantastic experience!! The staff was helpful and knowledgeable. Everyone was very friendly. Will definitely go back!!

Jeff “Humanaut” Welch

Very good service.

Augustine Uduogu

Jamie

Mostly great service. I would recommend not going on the weekend. The guys I got were seemingly not super knowledgeable. And as I left I asked if everything was clear and they had me drive away. Running over the large rubber blocks they use when lifting up your car. Not a safe situation when driving over an open pit.. not really worth damaging my new car over a slightly more convenient oil change\tire replacement.

Mohamad MB

Mohit, you are the best

Morgana

Ended up here by accident (meant to stop in at a different business with a similar name). I had been here before for tire service so was in their system. My lucky day - no lineup so drove right in for my oil change. I was greeted by name by a very friendly team and the service was truly outstanding! Definitely my new go-to for oil changes from now on! Thanks for the awesome service ????

Jericoe Cassidy

Best customer service I’ve experienced in a long time!, most people that work in the motor vehicle business tend to just have a dirty appearance, the staff all look good, they gave me a free double double, and i didn’t overwhelm me with a bunch of car/oil information! And i got to sit in my car listening to music and playing video games!! .. Well done boys, well done.

Rae Samson

I get my truck serviced here every time and stopped by today as my tire pressure was low. The team brought us in right away. They were friendly and super helpful, providing the service for free - even gave my dog a treat :)

SUKHDEEP VIRK

Great service. Will recommend to everybody!

James Cousineau

From the time I arrived, even while waiting for a service bay to be available, I was greeted outside and told how long it would be before my tires could be changed to my stored Winter tires and at which bay. The associates that took care of …

Daniel Bissonnette

Great team!!!

Dexter R.

Inderpreet Mavi

Kate Francis

Excellent service at this location! Super friendly and professional staff, I had a tech named Alex assist me who was superb. Highly recommend!

Gary Taylor

Great customer service at this location

John Ellis

It's ok. No need to take your Chev Cruze there because they can't change the air filter or the wipers ?? Not sure what else, damn Cruze.

Stephen Squires

Knowledgable friendly staff and fast service!

Dana Driscoll

Ryanne was very friendly and did my oil change and a coolant change quickly! I leave happy everytime I get a service done from this location. Thank you!!

farshad hafezolkotob

Fast and quickly automobile services, polite staff and strong customer service. Thank you.

Mara 211

Excellent service very quick and thourough job done by the best

Jean-Philippe Papineau

Great service, professional mechanics.

holland h

I'm so shocked when I read negative reviews about this Mr. Lube. I've been coming here on a regular basis for the past 3 or 4 years and I've never had a bad experience. They're fast, friendly - super courteous and professional! Keep up the great work!

Dustin Poirier

Exceptional customer service! Was here today to change my tires.They were able to take me in immediately. Super friendly and fast! Thanks!!

Andrew Akie

HEROS! - I was in a huge pinch this morning and needed to travel to work in Guelph. Needed a new tire as my old tire was ripped and was driving a donut. Thankfully the manager arrived early and helped me get the tire I needed the order came in within an hour of time and was installed for me to arrive to my job safely Thank you so much for your super friendly service and quality of service to my vehicle - will always be coming to support you guys!!

K N

Love coming here, such great staff who are extremely friendly yet very professional in what they do. Big shout out to Jason and everyone else there. Would definitely recommend.

Arthur Tarala

Great service and they are following Covid-19 safety procedures.

Akash Sharma

Pulkit and ishu served us today in a really good way and they gave us some discount too. We really liked the service.

Regan -D-

Good for a basic oil change and tire swap. However they occasionally miss things though. I took a truck in and they said it looked perfect, drove away and two hours later discovered the rear differential was shot and leaking oil, the axle moved freely, stuck on the highway. Later I took my car in for an oil change, the next day discovered the oil filter was not on tight and leaked overnight. Overall they are quick and friendly with good staff.

Shaun Allpress

Great customer service

Mark Joyce

Shawna-lee Maclennan

Best oil change experience ever! Not only were they fast and professional, but they were funny and friendly too! There was a tall handsom man with great teeth and a man bun, his name was Andrew and he was the man giving me details about my car. He told me that my truck was using 40% more gas then it needs to because my injectors were clogged and suggested a few different injector cleaner options. I trusted his opinion and I purchase one of the cleaners. There was a french or pollish man who was helping in the pit below who was doing the dirty work down below who was super knowledgeable and funny! There was a greet fella with tattoos on his neck whom was more accomadating then most servers at a resutarnt! Attention ladies if u want good eye candy go to the saanich location!!!

Schneider Chinenere

Jeff Burroughs

Jason Coward

Not impressed at all. Wouldn't take my worst enemy there.

Neil MacKay

Every time I go there, the mechanics are busy like bees doing the work I asked for. Whether it's tires, oil changes, undercoating etc., there just aren't any problems. Everyone's friendly, listens and does what they're supposed to. I've been going there for years and send family and friends as well.

Andrew Gorman

Excellent customer service, very attentive and thorough, very friendly staff. Best oil change experience I have ever had in Fort McMurray.

Shawn Durling

Ian Brown

Great staff, great service at this location! Every time I visit this location I get terrific service. Highly recommended.

ingweluthar

Rhonda

I have had my car maintenance done at Mr. lube at the Underhill shop for many years and will continue to do so for many more. The staff is just lovely,congenial, very knowledgable and accommodating. Highly recommend Tim the assistant manager he’s great! And the manager runs the company very well and is very organized.

Goldy Percy

Staff is friendly and professional. I was extremely satisfied with the work performed today. I will go back without hesitation.

Ira joseph

Excellent customer service, fast & courteous

Dawn Lippert

Great service would recommend

James Mayers

The manager there is awesome. Dont know her name,looks like rosie the riveter. Really took the time to look over my truck!! Thanks!

My Name

Kalen Gaetz

Fantastic service. Very pleasant staff.

Chris Korycki

Jaspreet

sunny baek

Just nearing the end of my day at work when one of my coworkers announced that one of the many blue cars but had an 'N' had a flat tire. Of course it was me. As someone that doesn't know much about changing tires.. I Called bcaa to change my tires to a spare and went somewhere else to get my tire repaired. After 3 hours in after a morning shift I really hoped mr lube didn't have a long line up. I was very lucky to get in, I've ask them if they are able to change my spare back into my repaired tire. Being able to do get it done I was happy. Once they were done I took out my debit card asking where I need to pay. He just said to give them a great review. Thank you whoever helped me today. Even though it was short and sweet, I could feel the smiles over their masks. A great place to get your tires changed :) definitely made my day better.

Priyank Goswami

ryan erhardt

Do NOT use this location. The management is the most unprofessional I have ever seen. I waited in line for an hour for a oil change and a tire repair and once inside they told me that the tire could not be repaired because it had been over-inflated (done by them last oil change). They insisted on putting my spare on but they could not figure out how to bring it down off the vehicle, so I had to show them how. They then proceeded to charge me $136 to put my spare tire on. When I questioned why so much the teenage manager wouldn't do anything and called his manger from the other store. The other manager came from the other store, and WITHOUT even talking to me, proceed to call the RCMP. Yes that is right, instead of dealing with the situation like a professional, he thought the correct action is to call the cops. Absurd immaturity by management.

Chhabra Stamps

Jason Kreut

The service was good but they kept trying to upsell me

Morgan Bickerstaff

I did an oil change on my friend's car when she reached 5000kms, the last change having been done at this Mr. Lube. First of all, she asked them for conventional and was given synthetic, and charged for synthetic, because apparently they were out of conventional. A lube shop should not run out of oil- either they lied or whoever does the ordering is a joke. They should have called her before doing the work when they realized they were out, and they should not have charged her twice as much as the service she came in for- a conventional oil change. When I changed her oil after it had been to Mr. Lube, not only was the drain plug literally finger tight, but whoever had put her new filter on didn't lube up the O ring on it first. It literally took everything I had to get the filter off. Do NOT bring your car for service here.

Joshua Longo

Quick and efficient. Reliable prices. Great people.

happy dance

Ethan was very professional, helpful and most patient employee i have incountered at a fast oil change place. thank you so much. great service

Brittany St. Martin

They were friendly and very efficient! I was in and out in 10 minutes and never felt pressured into anything above what I asked for. I will definitely go back!

Kyle McIsaac

Amazing service quick, friendly all around an awesome experience. Tim and Cole looked after me and I’d recommend this location any time!

Niam Lucier

ager bitew

Pulkit it good

Darren Sandison

Will Murphy

Great service by Sean and Mitch. Will definitely be returning for future service.

Rob Cartwright

Great store , really swell customer Service super polite and knowledgable which is Refreshing in this day and age . Would recommend to family and friends

tim howlett

I would give negative if I could. They changed two of four tires and couldn't get two off. They charged me for 4 (after they said it would be half price since they only did half the job) and told me they destroyed the bolts and stripped them trying to get them off. Said I'd have to pay to replace the damaged bolts. I had to go to another shop to get the job done. Such poor service and customer service skills. If you don't know what you're doing don't offer the service. The tire place had the tires they said were stuck off in seconds.

Joann Strasbourg

Quick service, polite personnel, informative

Paula Harper

Always reliable, friendly and fast Mr Lube Victoria has been our go to oil change for 20 years.

Mal

Great experience

Marshall Price

Great service, friendly staff, speedy and knowledgeable.

Tilina Barkhouse-Asprey

Great service and they are always so friendly!

Marie Martens

Sam and Tim were great and went out of their way to help me. Service was quick and easy.

Jacqueline Kristan

Great service and knowledgable staff!

Allan Bradbury

Natalie Dinis

Everyone that works at the Bryne Dr. Location is always willing to listen and explain what they are doing and how to keep my vehicles on the road

Lyndsay Brooks

Karen Murphy

Went to Mr Lube Lacewood to get winter tires changed to summer. Was told " Not allowed in NS to put a tire on that had been repaired". Then I was asked if I wanted to purchase a new tire. I declined. Three other garages told me of course they would install this properly repaired tire. I am deeply distrustful of this business and will avoid them moving forward. I went there because they are locally owned.

Fernando Rene Contreras Morales

Excellent service, fast and convenient. The staff very respectful and helpful. I totally recommend.

Edwin Townsend

Charlene Bolt

John Malcom

Worst place to go in Brandon for an Oil change. The guys tried telling me my transmission fluid needed to be changed for 250 bucks. Not gonna get me today.

Khalid Alzhrani

I don’t know why the guy close my car door strongly and the engine hood breaking down headlight. Please train your new staff how to be nice with customers and their cars.

rubal doraha

I went to mr lube for an oil change and the service advisor mani greeted me with coffee and newspaper. He did complete inspection on my car and listed me service . THEY REALLY TAKE CARE OF MY MY VEHICLE AND FOLLOW ALL COVID-19 protocols.

Connor Bain

Becca Johnston

Daniel Beland

Mary Lauzon

OMG I have never had such great service in a long time!!!! This guy , The Manager was so knowledgeable and his manners were impeccable even offering me a coffee. SUV runs great and I feel so safe on the road!!! Thank you again Sir. I recommend this location to anyone that wants a great job done and with respect and courtesy being Number One.

Diaa Alitbi

Carson and Lucas helped me a lot

NAVEEN THOMAS

Good customer service.

Nash Bawa

PULKIT excellent service 5 star very knowledgeable.!

Dan Brooks

Kenneth Owen

Polite and fast. Awesome crew

Don Publicover

Great service

Avery Andronyk

DiCintaGrater 811

Div was fabulous . Always best smiles and service ..so trustworthy...

Travis Edwards

I always receive outstanding service from this Mr. Lube location. All the staff always treat me and my vehicle extremely well. They respect that I am very particular with my vehicles, always double check everything is done right and efficient. I would highly recommend this location. Travis

Mike deJong

Haley

Staff was great and competent. Mr Lube always upsells, but they all respect if I say no. If I have concerns, they entertain my questions and make me feel good about the products I'm getting. When I asked about the Undercoating I got, the technician took me downstairs so I could see the product on my truck!

Tish Tarlton

Amazing team! They were all very friendly & helpful to each other as well!

Tony Scott

Visited this location twice in November for tire changeover. There was a fairly long wait but that was due to their being a forecast for snow and a lot of last minute people looking for tire changeover (I'm clearly guilty of same!) great service and would definitely return

John Wright

as always i have gad excellent cudtomet service from Tim and Rachel. being s repeat customers i sm more tham happy to send anyone i know to get service done. Thanx for your professional and courteous service

Tristan Jarvis

Very friendly service, but sitting in my for an hour just for a tire swap.....slow service

Mel Y

I love this location! I have had many services done over the years and they have always been amazing . Most recently I’ve had some tire troubles. I needed a tire patched and a tire valve looked at . Both times Missy Helped me fix both problems. She was super friendly and very knowledgeable. I definitely recommend :)

Bryan Christensen (Massacre049)

KELLY & STEVE NORRIS

Pulled up to the door and was greated by a friendly staff member, pulled into the bay and the crew went to work right away changing all my drive line fluids, motor oil and rad flush and a fuel filter change. Friendly staff reviewed everything they were going to do with me before they did the work and I was able to make the choices of what services I wanted done. This is my third time coming to this Mr. Lube and I will definitely come back again for service. Great work to the staff!

Benjamin L

Had mixed feelings about Mr.lube due to the reviews, was desperate and needed some place in town to get it done today but turned out to be an awesome experience. Thank you Scott for saving the day. Went here this afternoon after a disaster. Brought my new wheels & tires to the 1st shop (remain nameless) they couldn’t finish the job cos they were unable to do my wider than average wheels & low profile tires (19x10, 19x11 & 295/30, 325/30) instead they even scraped my wheel with their machine, luckily I only let them touch one. Then I came to Mr.lube no appointment needed done within 30 mins just like that (not including wait time). Surprisingly not a scratch on the paint of the wheels ( they are gloss black too if you know you know). I could tell Scott respect his customers and tried his best, but most importantly they got the job done right, that’s all I need for a good and honest review.

Sam Beckstead

Fast oil change, good service and no appointments. But price is a little high.

Erin Millward

Wonderful service - right from the start, with being offered a coffee and a newspaper! Very helpful answering my questions and letting me know what they were doing! They even greased my door hinges, filled all my fluids and checked my tires! I will be back :-)

cameron froese

The customer service at this location is top notch. Tristan was super knowledgeable and friendly and had me in and out of there with an oil change and transmission flush within half an hour. 10/10 would come again! Also the prices are really good for what you get.

G N Gervais

Fast..bad coffee????

Janelle Harte-Maxwell

Excellent service, very professional!!

Dawson

Was quick and the customer service was pretty good. Was my first time here. A bit pricier than most other places for tire swaps but either than that cant complain.

Paul Yue

TD CMO

I have always had nice friendly service at this Mr Lube location ! Marina was very professional and informative !

Evan Bagnato

By far the best experience I have encountered when dealing with the automotive services. Friendly, cheerful and extremely informative. Would..and have recommended this particular location to friends and family.

natasha arsenault

Manny was very polite, awesome job. Quick service will come back again.

Sammy Tardif

Got a transmission fluid flush in Jan 2019. Went for an oil change at a different location in May 2019 and was informed that the fluid was dirty and had to be replaced once more.

M Nomura

Fast, efficient service. The service technician Ty was excellent - should be running the store. No nonsense and get the job done right attitude was much appreciated. This is the main reason why I keep coming back to Mr. Lube in the first place (though some location is better than others) Keep up the good work guys.

Harpreet Sandhu

rachel penner

Always impressed with the consistent, and personable experience that Mr. Lube offers. They are a product of fantastic training and it never disappoints. I always feel comfortable there, and that I'm not being over-sold something I don't need. Great work again!

Jonathan Goerzen

This is where I always go for oil and tires. Sometimes I think that they offer too many extra services, but they are never pushy... And I've never been disappointed. They track the service on your vehicle, and offer service based on milage. They provide coffee and water for the wait, and the service staff are always friendly and polite. I've been coming here for almost 10 years.

Kevin Huckell

Always great service at Mr. Lube

Z D

Great customer service, staff very friendly and care about what your vehicle needs.

Avni Bhardwaj

I had gone for oil change first time at Mr. LUBES. Mr. Dev was really helpful and professional. He not did the service for me but also explained me small queries which I was clueless about.. amazing service..

Rick McColeman

marilyn stoffelsen

Austen Metcalfe

Susan Connors

Good service

Josh Fawcett

Fast and efficient friendly and knowledgeable staff

Aaron Battell

Lise Appleyard

Quick, pleasant resonably priced

AGentsDelivery

Thanks again crew

Wesley Brophy

The best crew hands down, very committed to customer service and always a smile on their faces, there is no other place I would go for an oil and tire change.

Mulham Alyosif

shihan shaikh

Really nice people super helpful and quick with their work. 10/10 would recommend

Angeline Matyash

Great team of people! Really happy with the service I got, they always explain everything kindly to me and get the job done quickly.

emma hill

for a flat tire changed. everything seemed fine but then I noticed a few days later thar my rim was terribly scratched. noticiably scratched. Don't recommend.

Rick Codner

john ferris

Cas Bradley

I love Cole thanks for ur service!

Tamara Danielle

The service was fast and the girl was very friendly! Will be going for next oil change!

Michael Peplow

Peter was really good

Ryley Davidson

Do not recommend. They engage in predatory business practices and take advantage of customers who do not know better. My wife was there today for a simple winter tire swap. They told her they were out of balance and they recommend rebalancing. Which of course costs 2 to 3 times the simple install cost. The tires were already balanced when they were put on rims last year. Do you remember the last time you rebalanced your tires....yeah me neither. In the end she was taken advantage of for an extra $100. If I could give 0 stars I would. Unethical and predatory. I do not recommend.

Vatsal Naik

no appointment needed, quick service

Nikita Bagla

Had a great experience the staff is osme with excellent nature I will surely visit there again

Sukhwinder Singh

Great place to get your car service done. They did double check all things that were still ok or things need to replaced which helped not get rip off my wallet. The staff was so welcoming specially the Manager Mr. Peter was so helpful explaining about everything in detail. Moreover they were so quick with service. I would definitely highly recommend this location to family and friends.

Caleb Stenekes

Andy was very helpful and professional

Deborah Crawford

Always get my oil changed there. I had an issue with an oil leak since last oil change...took it in today and the manager made sure the gasket was replaced. I would recommend them any time

jennaeliza85

Jaqueline Fávaro

They were amazing. Super friendly and helped me with my tires (for free lol thank God), filter and oil change. Thank you so much for making me feel safe. Have a great day.

Sarah Hirschfeld

Tim's awesome! Explained why he recommended the extras and I did actually need them. Appreciate the great service and communication.

Leo McArthur

Dennis Dickens

The staff at Mr Lube replaced a broken valve on a wheel for me. It was a Sunday and no one else was open. It was done quickly and at a very fair price. They were very pleasant to work with and I would definitely recommend them for any of your automotive needs.

Aisha S

I loved this location. Friendly staff, as courteous as they come. Apologies profusely for any delay and with a kind smile too.

Susan Funk Elliott

Tim, Georgia and Nikita were amazing and super helpful. They explained everything very clearly and helped me make informed decisions about what I needed :)

Green Nature

Full of scam! First thing they will do figuring out some unnecessary problems of your car if you are not expert on car then they will keep adding heavy bills on their services ! And recently they advertise on Facebook $20 virtual car for engine oil change on September but they never provide anything like that .

Mark Yzerman

Never had any issues here

Cory Young

Dale Byrne

Shirley Carrigan

Expensive but got free wiper blades! Friendly staff. Quick and convenient.

Redwan Noor

Michaels Lu

This is the 2nd and last time were coming here. Selling us stuff we don't need and telling us it's a must of the vehicle will have permanent damage, it only has 45,000k on it. Also over heard the other staff saying that one of the employees was driving a customers vehicle without a driver's license, there he goes again and laughing?

Drew F

Watch out for the spark plug scam. $250 for 4 plugs. Unbelievable. No price quoted. They only show you one worn plug, that I’m sure has been shown to many customers before

Andrew Smith

Awful. Kept me waiting for 90 minutes after telling me it would be 20-30. I left

Mark Reid

Great service. In our in no time.

Sandra M

Awesome customer service, efficient staff!

Nathan Shaw

Robbie and the team are amazing my SUV was keeping the lights on even when the truck was off and Robbie fixed it within 20 minutes didn’t even have an appointment couldn’t be more pleased as a customer 5 stars for the Mr Lube in Clayton Park Halifax !

Brian Wise

Absolutely pleasant experience! I went driving around to 3 tire shops who would not make time to fix my leaking tire without making an appointment or leaving my car for hours. Unfortunately for them I found Mr Lube. I was greeted with friendly service and they made time for me right away. I soon found out the tire is not salvageable due to the leak being too close to the sidewall. They quickly assessed the situation and came back with my options for purchase. I then phoned a competitor right there and Mr Lube quickly matched the price. Although I'm out of pocket money I wasn't expecting to spend, I'm not one to go cheap on brakes or tires so I feel just fine. I was thoroughly impressed with the level of service. It's quite apparent the folks who work there choose to be there. Very kind and efficient folks. Thanks guys! Brian

Alexander Shayda

Peter Gilbert

Customers Beware! Especially women. My wife took my truck in for an oil change and when they did their "check" on the fluid level etc., they recommended changing out the differential oil in the rear end because it was "pouring out" and there was only 1/2 litre left in the housing. She called me and I told her that I would take care of it. The techs at the service centre told her that was not a good idea and she might not get home. When she left they wished her "good luck". I changed out the oil and the gasket myself in my garage. The fill plug had not been out as evidenced from the "snap" it made when I removed it and the oil I drained out was about 3 litres! Coincidently, my truck takes almost 3 litres from empty. I sent them an email and they did not respond.

Nolan Frame

Wow wow wow!!! Always a little scared to take my vehicle into a chain store. I was very impressed and will definitely be back! The manager was beyond friendly and honest! Recommending all my friends to get in and out quick with a great price!!! This place exceeds all expectations regardless of the type of vehicle you have!

Marlissa Moro

Staff were very helpful when I had a nail in my tire. Have been here multiple times and received excellent service every time.

Mark Deskur

Edward Dean

Greg Skye

Starla Neufeld

Tim and Sam were awesome!! Friendly great service. I would highly recommend for oil and tire services, I have come here for many years!

Kelsey Piercey

Thanks to the guys at Mr. Lbe for the 5 star service. Best oil change experience in town. The also made one happy future customer with the new hot wheels toy.

Ryan Clark

Don't normally write reviews. But the free wipers got me into Mr lube and honestly I've never seen such hard working and friendly people. Definitely go above and beyond. As long as it stays like this they have acquired a new customer . Bye jiffy lube

ERWIN GADONG

I came into this Mr lube because I needed an oil change and I had the best experience ever. The Area Manager really explained the things I needed for my car and the benefits for it. My car hasn't this good ever since I got it ! Very fast and professional, going to make this location my main shop for maintenance. Good job ????

Linda Lansdell

Amazing service. Not only went extra mile but went extra miles. Took my daughter's van in with a flat tire. Craig Betz and his amazing team went above and beyond to get the best tire, price, service. I was very impressed and grateful. All done in a very short time. 5 star service!!

Mike Mannes

What amazing service! I noticed right away the shop was pretty busy, and no wonder. Friendly, efficient staff with great knowledge. I got an oil change with free wiper blades. Graham was the young man who served me and, honestly, just a great guy. I came back the next day to ask about a little problem with the wipers (not his fault) and he fixed it with a smile. I would highly recommend Graham and this location of Mr. Lube.

Larry Vanpanhuis

Esmail Manu

Was able to swap winter tires on the same day, only down side in my opinion is the price. 70+tax is a bit high compared to other places and the dealers in the area.

Sierra Jasper

I had TWO bad experiences at this Mr. Lube. Why I came back a second time beats me but I did. The first time I got my oil changed the tech tried to tell me there was something wrong with my battery which was total BS and tried to explain the problem to me saying it was a bit complicated especially for a woman. I wanted to slap him I was so appalled. The second time was a complete disaster as the staff tried again to aggressively sell me a new battery and saying that if I didn't get a new one my alternator wouldn't last more than a month. That was in December. It is now June and my car is running without a problem. The tech helping me also told me that if I reviewed him on their Mr. Lube website he would get a bonus whether the review was good or bad. That is pathetic.

Rob Dumont

Staff was great, very friendly plus I got free wipers with my oil change, definitely won't complain about that

Ritik Walia

Peter, Thanks for helping me and responding to my query very fast

Scott Montgomery

At a time that customer service plays second fiddle it's nice to see that is not the thing with Mr lube on Douglas st. Fast friendly and good work. You don't get charged for things that other companies would. It's so refreshing to see places like this still exist. I will continue to go here for my car maintenance.

Smit Kanani

Kevin Brown

Devon MacKinnon

charlotte slack

tina mor

Needed brakes asap..Andy offered to get me a quote..good deals..great service..would highly recommended..

Jordan McNabb

The customer service is exceptional they do a really great job.

Zohar Stefanic

These guys totally understand the meaning of customer service! Total professionals! We operate a transportation company here in Victoria and have a fleet of 15 vehicles. We use these guys all the time. There standard has never dropped. Enjoys your coffee and paper!

Bill Potts

excellent service

bryce hartley

Just a weird experience not bad per say just like too weird.

Alisha Trodden

I am so thankful for the crew that serviced my car tonight. My tire was losing air, when I pulled up they helped me immediately and were so friendly and kind, giving me a truly lovely experience. THANK YOU! 5 stars all the way, these guys work hard!

Levi Wallace

All the staff here go above and beyond. Only place I get my oil changes. Bunch of beauty's working here. Highly recommended

Delaney Harper

Quick and efficient friendly service. Jordan was super polite and answered all the questions I had. Definitely recommended!

S

Very pleasant to deal with

Todd Thompson

Great place for an oil change, fast and reasonable price

Shane Gosse

Speedy service

Neal Hayward

Over priced but didn't upsell too hard.

Kelly Chwartacki

New staff , good service.

Stuart Randall

Landon and Andy are awesome

Murray Fleet

Great place well done the car in good time nice people great place

Canvas Perfect

Professional & Great service performed by Manny & the crew. All COVID-19 safety protocols were followed. They went above and beyond. I highly recommend using this location. Thank you so much =).

Charlotte Grandjean-Blanchet

Great service. Very nice people!

Bob Loblaw

Was in the shop to get tires swapped over for winter the staff was amazing fast and took great care of my vehicle. Will definitely be back for other services.

Nathan B

Good for oil changes , broke my glove box replacing a filter though .

Micah Furrer

Awesome service, was able to drive up and get tire onto a rim in no time flat. Best place to go if you need to get tires on your vehicle fast

davor babic

Get your oil changed and tires swapped here, just drive on in

Chris Well

Foolishly left it to the last minute to get a winter tire change over. Would have been waiting until 17th December for an appointment (a month away!) Took to Mr Lube I was told i'd be waiting 2-3 hours. I appreciated their honesty and was willing to wait. I was in within 90 minutes and out again 30 mins later. Thanks guys.

Carol Morton

Not good. Called, was told tires in stock. I'm now at Midas getting new tires. Not going to Mr Lube again.

HANUWANTSINGH DEWAL

Friendly to everyone.

Scott Thompson

Brad Jones

Thomas Hanway

Triillmatic

Great service! Travelled out of province and they took great care of us - 100% recommended.

Hilary Peereboom

TERRIBLE SERVICE. Swindled my husband over $200 and destroyed our car. "fixed" the radiator by replacing it, but not reattaching a hose, causing it to fill with air. Now the fan may not work. And when we asked for a refund, we were told we'd need to take it to another mechanic to have a second opinion... that it may have a problem. Yeah, I'd say when a car overheats in less than 10 minutes I'd say there is a problem!

Donny ferreira

I change my oil here all the time, great staff.

Preet Jhajj

Emily Cheyne

As usual, we had a great experience at Mr. Lube. We got a windshield chip repaired and the employees were courteous and did a great job.

Dwayne Richard

Quick friendly service at a reasonable price

Matyas Volascsek

Great team and awesome work definitely my top choice for servicing my vehicle!

Vanessa Newman

Stan from Mr Lube found a mouse nest! Him and the team did a wonderful job taking care of it We wouldn't of found with out you guys! Could of started a fire! Thank you! Will deff be comming back!

Curtis

Great staff, Scott the manager was a pleasure to deal with.

Tanner

Excellent service. First time I've used them and will be back

Loretta Barker

Friendly and honest service. Had my tires changed over and was going to do an oil change but they informed me that I didn't need one yet. Still checked everything over to ensure things were running smoothly and all levels were topped up. Thank you!

Nita Flannigan

Darren Toews

Tim, Alex and Mareena were amazing. Knowledgeable and very professional. Thats why I keep bringing my vehicles back to this location on Underhill. In Kelowna.

Beverley Cannon

Went in to change my tires and oil. They did a full check on my vehicle and noticed that some other things needed attention and addressed them. Thankfully they did; otherwise I don't know what could have happen. Thankful that they go the extra bit to provide peace of mind

Doug Dyer

The staff here are amazing! Always professional and courteous! Very personable thank you for the service!

gurpreet singh

Didn't tighten the filter ver good, spilled oil all over the engine, and then came home realized engine oil is only upto the half of the capacity of engine. Next day went back and they put too much engine oil in it. Now i got a sign showing "Reduce engine oil" Don't take your computerized vehicles there since they don't know how much engine oil they're putting in.

Sean Hepditch

awesome service ????

Jason Swinimer

Service was prompt

leo harte

Good

B zala

Alexis Perin

Mohit was amazing and made sure I knew everything I needed to know :)

John Pitts

Robin Hedger

They are quick and have an eye on customer service and even offer coffee and newspaper

Claudine Newell

Very friendly, fast and curtious service, I would recommend them.any time.

Gurdarshan Singh

Jennifer Nip

I am from out of town visiting my father. My car failed to start 3 times at different places throughout the morning and I had to get my father’s neighbour to come and jumpstart my car each time. I was frustrated and worried but this neighbour suggested that I talk to the people at Mr. Lube who happened to be at the plaza where my car was. They were very busy but I was not ignored. Brandon greeted me with a smile and listened to me explain my car problems. He said that I could drive my car right to the back where they could test my battery. Immediately Liam showed up and told me my battery was indeed failing. He did not pressure me into any service with them but because of his pleasant non-intimidating demeanour, I chose Mr. Lube to just put in a new battery. Liam worked on it right away. I left feeling happy and relieved. Thank you for your courtesy and efficiency.

Jordan Borg

Allison Mackie

Nina Harder

I have never had an oil change with Mr. Lube before. I called ahead of time and the guy who answered the phone was super friendly and invited me down. Said there wasn’t many people in the line up to get in. When I drove up he pointed me into the bay that was almost finishing the car ahead of me. I got in super quick and the lady inside was super helpful. Told me straight up what the price was going to be. I asked about new wiper blades as my left one was scratching my window. Will defiantly come back for this quick and easy oil change. Thank you!

Matthew Morrissey

Vineet was absolutely outstanding start to finish. They are always helpful and always offer great advice. Will continue going back.

Jehanzaib Syed

Good treatment, quick service.

clayton Jenkins

Great service, they know what they are doing and best of all they're quick and efficient ! Best service around ????????

Bridget Adrain

Emily Cato

Excellent service. Kind staff, very helpful and understanding. Went above and beyond expectations! Definitely recommend to any one for basic maintenance or vehicle troubles!!!

Ashley Brooke

Phil G

A bit pricey, but the staff is honest and friendly. One of the better "quick lube" places that I've been to, butitwould be nice if it was easier to get to.

Abdelrahman Hussein

Stefano Foschini

Great service

조연옥

very comfortable and expensive

Kenneth Yuen

Went there for an oil change today and dealt with Jordan. He was fantastic. He knew my name before I even pulled in. Turns out I didn't need an oil change at this time. He looked up my vehicle and found out I was ahead of schedule and still had 3000km to go. Explained they were having system issues on my last visit and the system printed out the incorrect KMs on the sticker. Recommended I wait a couple of more months and told me he would have felt bad charging me. Talk about honesty! He printed me up a new sticker, topped up my wiper fluid and I went on my way. Gonna continue coming back and I highly recommend them.

Hyojung Han

Kind staff, reasonable price and awesome promotions

Megan Currie

Daniel Tremblay

good lube place, excellent services

Rodger Calvert

andrea ernicos

Great mechanic, got everything done in a timely and professional manner. Would definitely recommend this location, thanks again.

Jean Blair

I tried again a few weeks after the review below and was pleased to find that a greeter was directing cars, reserving a lane for oil changes only, and setting expectations about wait times. I was in and out in about 20 min even with several other vehicles there. Much better!! "Went for an oil change on a Monday afternoon. Only one car ahead of us but we waited 45 minutes and still were not in the garage so had to leave for another commitment. It appeared that every car in there was getting tires done. This is supposed to be a quick service and we thought we would have lots of time. Maybe consider reserving bays for only oil changes?"

Chris Campbell

Umar Farooq

Quick service and friendly staff and the place were very clean. They are very professional I been to the many mr lube branches before but these guys treated me special. Thanks

David

First class service. Friendly staff and very professional!

Brad Wiseman

Laurie LeBlanc

Quick friendly no upsell attempt and the lowest price I've seen in a while.

Amber Collins

dave willoughby

I went in the other day to get my windshield wipers exchanged. The staff were super welcoming and efficient - I had my wipers finished in five minutes. I definitely will be back to get my oil changes done regularly. Thank you again!

gunnu chandigarh

alex switzer

Fast and good price.

Mikhail Pasinok

Fast

Allan Tamlin

Great service

K. Wilson

Friendly, fast, excellent service and reasonable pricing.

Brian

Awesome customer service! As soon as I pulled in I was offered newspapers and coffee (I took both) I got an oil change, then they ran several tests, figured out why my truck was running poorly, told me what part to get from Lordco and then installed it for me. I was VERY impressed with the level of customer service.

Folasade Mamukuyomi

Had a wonderful experience here.friendly staff and great service.my car was serviced in no time.

Ingrid Douville

Guys rip you off huge. Other Mr.line’s don’t.

brett neale

Carl Leddy

Thanks, Div, keep up the great work!

jeff rooke

Great friendly service.

Gale Ellis

Very friendly shop

Sholan Narine

The staff seemed a little abrasive at first but turned out to be good people. They are nice and the service was good. Will definitely keep coming here

Emily Nielsen

Came to get my tire repaired that had a screw in it, awesome service from Cole! Super friendly and quick, will be coming back!

Manveen Kaur

Had an amazing experience here. Professional and friendly employees, timely completion of work and welcoming aura.

William Manuel

Good friendly environment, good service, and on time!

Marc Oliver

Matt Ross

Good thorough experience, great customer services, quick service.

Danielle Lee Porter

Faeor Katana

Took in my car the other day for an oil change in preparation for my trip to Edmonton. The team is well organized: they take care of you and your passengers by offering complimentary water, coffee, and wifi. Their mechanics also top up your wiper fluid and check your lights, tires, and air filter. Amazing service as always

Rod Mackenzie

Incredible service AAA !!!

Alex Di Vito

Great service as always and now my car smells fresh as daisies thanks to their covid sanitzation cleaning!

Nic Ray

Pulkit was great and very helpful

pranav wadekar

Nice place and great staff!

razorbill10

Very good service

Alaister Victor

Awesome Service!! Even on the phone!

Charles Vickers

Larry Campbell

$70. for $30. Oil change is double for nothing

cade joseph

Vary good service

Tristan Smith

Always fast quick professional service and I don't need to get out of my car

David Muehling

Totally incompetent, couldn't even put the oil filter on properly the first time, so my car was leaking oil then the oil light came on I brought it back in and they put it on properly, the day after the oil light came on again so I took it to my mechanic and it seems like they didn't check the oil level after it had been leaking cause it had only a litre and a half left, which it's suppose to have 6, now it's costing me $ 1500 because there is damagte tothe engine because theses people couldn't do there jobs each time, terrible, will never use Mr lube again especially not this one

Jackie Mackay

Quick, friendly and knowledgeable.

Andrew Peden

Had an amazing experience at this location. New management is doing a great job amd has an amazing team. Vaibhav did a great job as our service advisor. Really appreciate the great service.

Big Show

I had very bad experiences at this Mr. Lube. I got my Engine Oil Changed the tech tried to tell me there was something wrong with my battery which was total BS and tried to explain the problem to me saying it was a bit complicated especially for a woman. The staff tried to aggressively sell me a new battery and saying that if I didn't get a new one my alternator wouldn't last more than a month. That was in December. It is now June and my car is running without a problem. The tech helping me also told me that if I reviewed him on their Mr. Lube website he would get a bonus whether the review was good or bad. That is pathetic. That was a bad decision to go “Mr. Lube”.

Js R

The guys there are attentive, honest ( to me at least but I know my way around a vehicle) I am a returning customer

Jess Benninger

TJ Snelling

This place is awesome, purely bodacious I do declare. We were helped by a Mr. JT, who was an absolute beast, so helpful and friendly. I would recommend this location to my mom, my grandma, and every single person ever. Thanks guys!

Mina Mikhail

Excellent service , great advice from Mohit and company. Would definitely recommend

Wil Sevigny

Less than an hour wait, but a bit pricey for an oil and filter. Quick service and decent staff. Worth it for the convenience.

Wanita Nelso

Ryan Waddell

Very professional. Knowledgeable staff.

J C

I always come to this Mr Lube now! The staff is always so so welcoming and friendly, they’re not pushy, service is always so quick and straightforward and they’re very transparent; they show you everything they do and use. I tried going to a different place recently because I was out of town and I regretted it, this is my go-to place.

Jeff Morton

Top notch service. Great to deal with.

Brody Jonathan

Alex Canthal

Malcom Degraeve

Employees were helpful, friendly and quick with the service

Chiara Gilbert

Amazing service!

elaine power

Was a short wait staff very knowledgeable and did not try to upsell me which was a nice change

Mike Newell

Very friendly. Efficient and guys are great

Mike

shawn desman

Great attention to details, appreciate for the help. Thanks guys

J S

Staff need more training Just got engine oil changed. My car started smoking and smell bad cause the guy spilled oil on my car engine and didn’t cleaned. If I didn’t checked that this could cause serious fire on it. What the hack is wrong with their working. I called and talked to one their staff, couldn’t got much help, rude manager You may find the staff polite and works fast but this is not supposed to be done. This could lead to a serious accident

Kristina Mathers

Always incredibly friendly, fast and takes pride in their work! Thank you very much!!!!!

Linda Knapp

All your staff are fabulous. Maddie and Scott always go above and beyond every time. Great experiences every single time!! Thanks Maddie and Scott!

Jonathan Henrikson

Brad and the team do a great job, was welcomed and serviced right away. Provided beverage and fun pack for my daughter. Open to 8pm which made it much easier to get to after dinner. I will bring my vehicles to Mr. Lube again.

Nick Pinelli

Knowledgeable, helpful staff provided quality work. There is a good bunch of young mechanics here. Solid recommend.

Mairi MacDonald

great service as always- fast, friendly and easy in and out!

Sandra Pelkey

Good service

Jeewanjot Singh

Jay C

Melanie Seip

Great service. Always quick and helpful. No pressure to buy more services than needed Kind and helpful!

James Morrow

Bill Mcisaac

Abby Chartrand

Taylor Easter

I pulled up without an appointment and sure enough, they were ready for me! This was my first oil change (in too long) and Brett helped guide me through all the questions I had. They thoroughly checked my car and I could see on screen everything they were checking. Though I came in for an oil change, they also suggested that I replace my Fuel filter, and Josh (who I recognized from my high school years) even took the time to show me why it was important and what my filter looked like. For someone who knows little about the car I drive, this was above and beyond for me! They also informed me that I should look to replacing my front tires before winter, and filled up all my fluids. I was in and out in what couldn't have been more than a half an hour, they were incredibly fast, and they had communication methods that clearly worked very well. Having worked in fast paced environments myself, I can confidently say that whatever these guys are making for a wage, they deserve more. Thank you to the staff that helped me today!

Sam Sinclair

Can't say enough good things about the guys who work here. They really helped me out. (And excellent barista services.)

Tony Asher

Good service fast and courteous.

Samantha Douglas

great service, very friendly and very fast ! Thanks again

John Ford

The service was fast efficient. I dealt with Scott and Maddie up top and they were kind, courteous and professional throughout. I had a question regarding the bodywork of my vehicle which Maddie advised me upon despite it not being within the remit of the Mr. Lube services offered. This was really helpful. Also, I had somehow managed to switch out all my Winter tires and missed one; the staff pointed this out to me and then offered to put the missing Summer tire on for me if I brought it in and they did, making sure everything was secure and the pressure right too. Above and beyond. Really made my day.

Charlene Ross

These folks are friendly service oriented. My go to for fluid service

Rachel Seligman

Great, fast service.

Het Patel

Always get an oil change from this location and love the experience. I was helped by Simran in thr last service and really appreciate their customer service during time I am there.

kris kolakovic

Laura G

I chose this location based on a coworkers recommendation. I went in for a basic oil change etc. The service was excellent and everything was communicated very clearly. I will definitely recommend this business to anyone who asks!

Frey Cardenas

D M

Andrew Fiander

Inaccurate, brutal wait times. Zero apologies. Inexcusable.

Karylanne Bennett

Great place to get your oil change

Mike Corpsegrinder Filth

Marcel DuFour

Great staff, didn't jerk us around.

Nicole Tellier

Great service with Missy! Fast, knowledgeable & professional service. Not pushy to upsell, will definitely return. ????????

Andrea Chambers

Shida N

Great freindly workers! Made my day after a long days work and school with servicing my engine light and and doing it with such a pleasant smile and conversation. Also informed me that changed tires off the rim now too! Which is great cause I live right across the street and normally went to sahali. 100% would go again.

Jim Allen

Pulkit and ishu great service

Heather McCallum

Great service as always.

Ondřej Richter

Amazing experience, great service, proffesional staff, very customer friendly. Big recommendations!

Jane Tanner

The staff are very knowledgeable and quick to do their job.

Karl Payload

Achoryn Kirkland

sydney morris

Blair B

Great customer service

mikey mike

This place is a joke. I would give this ZERO stars if I could. I already made a complaint on here with my gfs account only to have this customer Service or whatever tell me to get back to them on the website. It said I would be contacted within 2 business days and they never even got back to me. I have the recipt and everything. I'm taking this to head office. Absolute garbage service ????

Sarah Whyte

Service was friendly, speedy and the technician was very knowledgeable! If you want an oil change done right, take your vehicles here.

Harshmeet Singh

Mo is the best mechanic

Megan Johnstone

Waited 3 hours to get my tires changed. Over an hour of that time was just the car in front of me. The guys working were disorganized and sluggish and spent more time standing around than working on the cars. Only 2 cars in line before me. Painful to watch.

Shaun MacRae

Great experience with Mr. Lube today, fast, courteous, friendly, and great price!! The staff is knowledgeable and know their stuff! Recommend to all you people living in Kamloops for sure!!!! Mr. Mosser introduced himself and I found him very outgoing, friendly and will to answer all the questions I had!! Good Job!!

Kevin

Bruce Mackinnon

Very rude and poor customer service. Not pleased.

Anne Cunningham

Great staff...always so helpful. A special thank you to Jordan...who was very friendly and accommodating, topping off the oil in my Jeep!!????

Moe traggaz

It's quick and affordable. Sometimes there are long waits because of it location. Best visited at off times

Derrick Funk

Quick, efficient, and friendly service...

Mark Bailey

Been going to Mr. Lube awhile now. Good service, fast and professional.

jesse Murray

Tristan was a hard working young fella, he knew what he was doing, really made sure I was happy with his work. Great job ????????

Paulita Arango

Great experience at Mr. Lube. Great service from Vaibhav!

Chris Heald

Always receive fast and effective service! Love the complimentary paper and coffee!

Shubham Sukheja

I came here for oil change , I met here Div. He is very professional, very good customer service and really recommended everyone to visit this location.

Mark Taylor

Had my directional winter tires put on at another place (has since shut down) incorrectly. I called and spoke to Rachel and she was very helpful and knowledgable. They were able to get me in quickly and clean up the mess that the previous company left. I highly recommend Rachel and her team. I will be back

Joshua Guzman

Gregg Hillis

Pulkit...Ishu.. top not service.

Raymond Guang

great service, fast and professional. was hoping to get it done with in 2 hours based on my previous experience in different cities. but they have done the job in half an hour. the mechanic explained to me why he did such and such, and i found it extremely helpful. i would definitely go back again just to make sure this is not one off. keep it up!

Trisha Yu

Amazing customer service, I was in an out in no time! Super friendly and helpful staff, this is my new go to shop.

BARB BOTOSH

Morgul Vale

Only 4 stars this time because of an extra long wait. Apparently they were short staffed on a Saturday morning. This place is usually very quick, and the staff is always friendly, helpful and courteous. When you pull in you are immediately offered a coffee and a newspaper. Thorough service but if the see you have been before they will ask if you want the extras like a light check, hinges oiled etc.

Sandi Webb

Tim and Kate took care of my Fiat ???????? Awsome service like always ????

Jessie Taylor

Originally a 5 star. I've changed my review unfortunately due to my recent experiences. The staff are extremely friendly and great people but the owner of this store is terrible to deal with if any issues come up. During the winter I had all seasons installed on my work vehicle. Then during the beginning of summer, I was having repairs done by my mechanic and he mentioned I should take my winter tires off before they are ruined. I realized Mr lube had installed winter-specific tires instead of all seasons. Long story short after multiple phone calls, being told I had asked for winters (basically called a liar even though my company only purchases all seasons for the work vehicles) and the owner refusing to call me back when I'm promised he would. In the end, they offered free installation if I purchased a whole new set of tires. Even though they installed tires I did not ask for and the owner would not speak to me on the phone to discuss the mistake. I went somewhere else purchased new all-season tires and refuse to ever go to Mr. Lube again.

R Things

Went there today and had the best experience ever with a oil change! Ryley was absolutely wonderful, he went over and above and explained things about my SUV that I actually did not know. The manager Amba(I could be wrong with the spelling) was a delight to talk with and was so knowledgeable and professional. We had a great chat and I actually felt I was amongst friends rather than getting a oil change. I did not feel like they talked me into anything, I know when I go to Oil Changers they will pull out a practically new filter and say I need a new one, not here! They changed the cabin filter which in 40 years of driving did not even know existed. Man was that dirty! Prices were competitive and although I live in another City I swear I will come back here just to get a oil change here (maybe in my new Tesla Truck. Wink).

Keyur Rupareliya

Great customers services ????

Dallas Gray

Steve Ariens

Just had the guys do an oil change and was super fast

Ethan Jean

One mechanic was nice the other wasn't

Wilmer Gutiérrez

Chris Wilson

I was left with my wheels not tightened back up. I can't justify giving one part of a star but I can't post unless I do.

Roger OBrien

Friendly Staff and Services .

trevez pratt

Trevez was new but offered great service love this place its always fast

Paul Santin

Not happy customer!!! Had an oil change july7/18 drive for holidays. Parked car ,noticed oil underneath on driveway. Checked oil level and it was at half! Contacted Mr. Lube and talked with the manager (mike) his exact words were to take it and get repaired, and we will reimburse you.. so I found a place (while on my Holiday time) and had it repaired! Brought bill to Mike the following week! He made copies and said he will send in to the owners for refund!!!!! After 3 calls and a total feed of lies I still have not received my refund!!!! Next step isn’t going to be pretty!! Do use this place or any Mr. Lubes

John Micheal Malanczuk

Quick service great place

Raman Subherwal

Great fast friendly service from Mike and Sarah

Gerry Broeze

Great service. Helpful and courteous people!

Ivy

I tried to replace my headlight , and it didn’t work out. I arrived with my new bulb and pieces in a bag. They replaced the the bulb and said ,no charge. They made my day!! ????. What a kind gesture. Thank You

Tricia May

My go to for oil changes. Always great service. Mo did my oil change today. He was very informative but no pressure sales.

drew Q

I got a flat tire and the tire sensor need to be replace the staff got it done in no time.... great job guys.....

Ashley Manzer

I was actually able to get in this time (Forget coming here during "Tire Season" unless you want to wait in line at 5am) and the service on this visit was good. Technician was knowledgeable and explained everything including the price of things.

Drew L

Very poor customer service. I was also turned away an hour and a half before closing time because I asked for snow tires (already on rims) to be put on

Jiri Hlavacek

Great customer service. Though they tell me that the Mobil 1 I used is rated by the oil manufacturer for 10000 kms, yet the rating is in miles. That said, my Durango can run upto 16000 kms on one oil change. I usually change my oil at 13-14k intervals, and have been doing so for over 25 years. So what I am saying here is that Mr. Lube should be honest about the specs of their product. Because doing an oil change 4 k in advance is a simply waste of money.

Susan Durban

We called Mr.Lube and spoke to Rachel in regards to changing the bulbs in our Dodge Ram pick up and she assured us she could do the job right away we arrived within 1/2 hr she met us outside and went right to work. She was very professional did a great job and has an awesome attitude. We will be returning to Mr.Lube for all our future oil changes and tire changes. Thanks so much Rachel..

Ryan Perusco

I would give 0 stars if I could. Completely unprofessional, they broke my taillight compartment when trying to change my bulb and never even told me they broke it, all I hear was an oops, and when I asked he said "nothing just slipped". I noticed when I got home ten minutes later and the light compartment was suddenly broken. When I brought it back they blamed me for breaking it saying I could have broken it on the drive, when I know for a fact it was not from the drive and not broken before I got there. Scam artists and completely terrible staff and inconsiderate people. Charged 85 bucks to get an oil change and a broken light.

Nicole Pilotte

Wonderful staff. All well mannered. Thank you Tyler for all your help today! I like going to this place.

Chris K

I usually go to my mechanic for an oil change and they charge me $60 with tax. However, this time I was a bit desperate so I tried Mister Lube and I was quoted $51.99 for the standard package. With the coupon from the website it would have been $41.99, which I was okay with. When the technician looked up my car they added a fee of $3 for shop supplies and then another $9 because they said my filter was special. I drive a Mazda 5 from 2009 so there's nothing special about this filter. I know because I've changed my oil myself on several occasions. In any case the final charge would have been $64.97 and that's not including taxes. Having heard that, I left because I thought this was a complete rip-off and the business is propped up on up selling extra things to unsuspecting clients. If my mechanic and do the job for 60 then why can't a huge chain like Mr Lube, with so much more buying power, provide a cheaper service? This is exactly what I thought I was going to receive having gone there, a cheap and quick oil change.

glenn barrett

Zayed Islam

Greg H

Charlene Robitaille

Had oil change, lady that did the work was polite and wonderful. Very satisfied

Frisco Warehouse

Great service and friendly staff

David Akers

jeff gigliuk

I went early and the business opened on time, staff and supervisor was extremely helpful, knowledgeable, professional and understanding. Great value for services rendered. I will return.

Jhona Nicole Oliquino

Via is so friendly and love her vibes! We got our tire pressure checked out and re-torque today. Thank you Via!

Jessica Ford

Alanna Galardo

The staff are awesome. Always making sure my car is in tip top shape for the amount of driving I do.

mary ellen corley

love this place clean polite will definitely go back

Sheldon Canfield

Colin Naylor

Tim and the team working on my car always provide the highest quality service. They are extremely friendly and always make sure they are doing the right thing for you and your car.

Peter Harroun

My first time in and not my last. What a great experience! These people know how to make a customer feel important , appreciated and welcomed.

Sushant Kalra

dzenan karic

S W

Tracy Nortcliffe

Those guys at Mr Lube on Underhill St are so amazing! They have impeccable customer service; are fast,friendly and courteous,with great rates. Tim and Jordan are fantastic, I feel lucky to have them do any services on my vehicle! I definitely will go there again!

Melanie Apps

The assistant manager Rachael went above and beyond in educating me during my services and keeping me informed on working being done and future recommended work!

Frank Jones

Cassandra Gosselin

Blair Cullen

Everyone there is extremely friendly and professional. Jason and Jordi are very knowledgeable and provide excellent service. Definitely highly recommend going to Mr lube. I've always left a happy customer

Chris Valentine

Great staff and management!

chris clarke

Great people lots of services

Gilbert Garcia

Amrit was my tech for this visit. Friendly, professional and knowledgeable.

V. A.

Super kind and professional staff was in and out in no time at all. I've been getting oil changes at my dealership and the staff here were more helpful than the dealership has ever been. Even helped with a cheap maintenance I never knew I needed and now my AC runs incredibly well. Will be going back for sure.

Karver Arnason

Good people, care about your car/truck/suv as much as you do. I've got my entire family going ere after they went above and beyond for one of my trucks. 10/10 buzz factor.

Jim Boucher

This is my go to place..good service, no appointment necessary, delt with Aftab and Will, great guys to deal with and easy going, and let's not forget about the guy below chancing our oil...great job everyone, I'll be back.

Curtis Schrader

Went in just for a oil change thinking Id spend approx $75 for an oil change. $200 later that wasn't the case. Friendly staff, but try to upsell you on everything, engine air filters, oil flushes, oil cleaners etc. And for this reason you're going to be waiting a bit if the bays are full. Also was quoted $250 for changing my tires, put on rims, balanced etc.... FYI I got it done at Canadian tire for $140. Ill be going to Great Canadian Oil change from now on.

Hon Doe

Elena Avramidis

Had a great experience today! The whole team (especially Sid) was super nice and helpful! Thank you!

Mitchell Cook

Marie A. Hermine Nintiema

I used the servicer customer service was very satisfied and very professional advice and very welcoming manager ishu and his crew. Nic and jeewan. Will come back

Kristen Wilson

These guys always do such a great job with whatever we need! Super nice and informative!

Cortney Stpierre

Derrick Lee

I have brought my car in a few times to this location, great customer service and friendly staff.

Armand Dufresne

brieanna mitchell

(Translated) Mo was very nice (Original) Mo was very nice

shawn bassett

megan gillan

The guys that work here are courteous and thorough. I had a particularly difficult case, i had to replace my battery but decided to get an oil change first and then go home and put it in. While my car was in service my old battery wouldn’t even jump. I was stranded and Scott, the manager, installed my new battery for me! He and the staff there are wonderful and professional. I will be coming back here every time I need my oil changed.

Reb Korz

I would advise against using this and all other Mr Lube locations. My husband took his vehicle here and got all fluids changed. Upon leaving he was advised there was a small crack in his transmission case near the drain plug that they claimed they sealed. Within days the entire contents of the transmission case drained out, prior to this service there was no notable fluid leaks. He then investigate to find a large visible crack (about 2mm) where the fluid was drained from. After which he called, advised them and requested a refund on the transmission change only (about $100). He was advised they cannot do anything for him because the manager said giving a refund as it would indicate fault.

S

Great service! Thank you for your help.

Tryston Sturek

I had a wonderful experience being here! Everyone was exceptionally talented at there jobs. It made a stressful to some people situation feel like a breeze. One lady by the name of Rachael Really stood out going above and beyond making sure all needs of myself and the vehicle were met with the most professional attitude and integrity!

Mur Say

Total pressure on upsell. First an air filter that didn't need changed. Then approached with the transmission oil change , Scam. Told the fluid should be changed because metal filings in oil. Checked by an actual mechanic and no filings and oil good. Also didn't ask for but put synthetic oil in . The car has never had synthetic oil. Put it in to increase the bill. Discraceful! It was a good spot with the previous owners, the new owners are sketchy, I won't be back.

kaplan samuel

really good service fast good advice I warmly recommend

Marylou Clark

Robert Duncan

Excellent service. No appointment. I got in in about 10 minutes, had my flat tire fixed, balanced and mounted with everything back in place and back on the road in about 30 minutes.

Nick Nussey

Very good service nice guys

Jonathan MacLeod

They said they close at 6 but block all lanes at 530 when there was only 2 cars in there with the third bay empty it only take 10 mins to do an oil change! They just wanted to get out early!! Well guess what guys it is your job you stay open till the time you say your open to!

roger t

Can you believe I got drive through service. I didn't get out of from my vehicle The manager is highly recommended and professional. They changed the oil and air filter with in 20 minutes. I will recommend this location for anyone need quick oil change.

Ryan Ferguson

Moe and the staff at the Brantford Mr lube location have been nice and efficient at there jobs. I always come back for there services.

lui Grossi

Best service that i been to and now I'm bringing my father inlaws car there today

Chad Beverly

P Patel

Great service, fast and very professional.

Tiffany Reinhardt

Amber Jackson

The guys were very informative today and assisted with other cat issues

Pj Salvador

Marg Hill

I had to make an appointment for one minute later I did not have to exit my vehicle and they were very professional and thorough

Rebecca Bowers

Very friendly and knowledgeable staff. Fixed my flat tire and did an oil change at a very good price. They were fast and efficient. Highly recommended. Thanks guys I'll be back

Patrick Crouse

Adel Ebrahim

Very bad services. I was there today for tires change. I'm always checking my tires before the storage with facilities with professional to avoid paying money bad tires. I checked again with pickup and went to Mr. Lube for change . After one half hour waiting, the guy came to me let me know I need two new tires for his reason if safety. I measured the tires with a professional and was ok for installation but no near by an appointment. MR. LUBE WANTED TO SELL ME HIS TIRE AND WHEN INFORMED HIM I'M SURE ABOUT THE SAFETY OF MY OLD , HE MADE ANOTHER CAUSE WITH THE UPLIFTING THE CAR AS PUNISHMENT FOR MY REFUSING HIS OFFER FOR BUYING A NEW TIRES. I went to Canadian tires where they change the tires and the old tires safety was Ok. MR. LUBE, It is bad service to sell your product and making money without NEEDED BECAUSE IT IS NOT HONEST. IT IS VERY BAD PEOPLE, BAD SERVICE TOO. I WILL NEVER GO BACK AGAIN.

Kevin Merrick

Sun City

Service was great. Colt was very professional and fast. Entire crew was wonderful. Thank you guys.

Tony Via

Rob Seeger

Great service and on a busy Saturday afternoon. Manager was very knowledgeable about my ride and friendly too. You’d think she was the owner. Been going here for years. It’s nice when they know the history of the vehicle so you don’t have to remember, when you’ve had a car as long as I have had this one and it still doesn’t burn any oil. Thanks for looking after my rides. I recommend the business

Ray Mayhew

Maria knowland

Great service all the time! The technicians there really know their stuff! I wouldn't trust anyone else!

Laura Colton

Great service and very friendly employees

Mike b

Friendly guys, quick and get the job done.

Abdulmalik

Went in for a tire change. The employees of Mr lube Brandon were continously trying to get me to buy one thing or the other. They tried to sell me both summer and winter tires, despite having good winter tires. They insisted I get a new air filter, despite my existing one was in ok condition. I decided to get an oil change for $100 to support the business, but the employees were visibly angry because i wouldn't spent more money on a whim. I spent a total of $182 after taxes for essentially a tire change, the last thing I expected was anger instead of good customer service.

Huphy Ghayur

Thank you, Kirat! Amazing service

Chloe Peterson

Absolute gems working here! I come here to get all my services

Richard Aguilar

Rachel was very helpful and Always works on my car when I come in a d she always goes far beyond to help me with any questions that i have.

Alexandr Belorukov

Very fast

Kona J

Andy was friendly, honest, and very professional in his work. He kept me informed and made sure I was safe before left.

Linda Delrose

The mechanics are friendly, the prices reasonable and the service excellent. My Pontiac had an oil change, Lucas tested the battery and told me I need a new battery.

Dallas Scott

Jillian Ford

Always amazing service! Staff is super friendly and make sure all your questions are answered. I love the fact that they let you know what is going on with your car but aren't aggressive with the sale.

tee bo

Cole was the best!!! He went above and beyond very personable and professional! Got everything I asked for done and more. If you go there ask for cole!! He's bloody brilliant!!!

Lise Boisjoli

I was serve a coffee while I waited for oil change. The staff is very friendly and efficient

Andrew Van Vlack

Blown away by the service and level of professionalism of the workers. Highly recommend this new location, the way oil changes should be!

Jay H

Stopped in to have wiper blades changed and received prompt, professional service!

Melissa Donville

Trevor Flynn

Marina said was wonderful as always and the team worked well together and very friendly. As long as I have a car I will come there!!

David S

This crew has customer service dialed in. Tom and Rachel are amazing employees. Went in on a busy Saturday for a retorque and they managed to fit in a headlight change for me too. Very impressed!!

Paige

Kims Closet

Attended for oil change on the weekend. Fellow that did the computer work was good. One other fellow came and closed the hood and accidentally broke the oil plug. Brandon, the Manager came over right away and ordered a new one. Went back today, met Brandon who inserted the new plug. What a kind man. He’s professional and shows customer care. Really a great Manager. Thank you Brandon! I appreciate your kindness.

Rex Harvey

Quite and reliable service, great staff

Courtney Clayton

After the vehicle ahead of me had some unexpected delays, I was left with only 20 mins to get my oil changed before I had to be at an appointment (I arrived an hour and 15 mins prior to my appointment) I truly did not think they could get my truck in and out in 20 mins, but they totally made it happen for me! They were friendly, courteous, and very apologetic for the long wait (which was not their fault by any means). This is definitely my new favorite place to get an oil change! All in all it was a great experience. Thank you to the staff at Mr. Lube for making my day yesterday!

Rick Ilott

Always fast service and all the staff are awesome. Never been pushed to buy anything i don't need.

Chandan Verma

As I visited there couple of times for an oil change and transmission service. I had awesome experience there. The staff is very cooperative as well as polite. They did there job before designated time. All in all i had great experience to get service from them.

Abiodun Ibrahim

Excellent Service. Mechanics are very professional and honest. I will definitely be using Mr Lube from now on. Thanks

Jessica Letto

Huge help when I needed my tire fixed, Cole and Adam were very professional and fixed my flat quickly!

Paul Williams

Great fast service

Wesley Dick

Gave me a good quote for swapping out tires on the phone but then tacked on a bunch of extra charges with the invoice. Ended up being the same as if I went to a professional tire centre. Worst of all was that three out of four of my tires ended up having slow leaks because the worker didn't install the valve stems properly. If I could give this place zero stars I would.

Jessica Pyett

Fantastic service! Very friendly and it was nice to be offered a coffee or water while waiting. I had an oil change my first visit then new tires put on my next visit and it’s refreshing to see that level of professionalism and quality of service. Thank you.

Mark da Silva

Quick and thorough service the staff was very helpful.

Matt Crumm

Waited an hour and a half to be told they don't have my oil

Manav Madan

Kirsten Droettboom

Great service! Tire change and new windshield wipers. Tim was awesome!

Shazia Khan

Young and professional men who knew what they were doing and enjoy the work they do!!!????????????

altamash mir

chris vig

Vary helpful knowledgeable staff, I miss understood some pricing information and they were vary happy and professional about how they went over it and ended up helping me out in the end. Great guys. Thanks

Jessica Ho

Very convenient, and the staff are friendly and professional. Each time I’ve stopped in, the mechanic breaks down what’s being done and updates me on the costs. I felt they were knowledgeable and transparent and I greatly appreciate the service.

Taylor Scharf

Great service from Tim and Cedric super nice and fun to talk too!!! Amazing people and give great deals (I got free windshield wipers) 100% recommend!

Aidaroos A

Sesan Sam

My first experience with these guys was in 2016. Then, I thought Canadian shops are well regulated and as such always act ethically until i met a young man who told me he left auto service shop because he was done with scamming unsuspecting customers. I took Nissan Altima to them for oil change but ended up spending over $800. Being a new guy in town who did not know the trick, I paid to the last cent. I later realized that I had been defrauded. I promised never to visit them again and i kept my promise until sometime in February 2020. I needed to do an oil change. This time around i was very vigilant. They wanted me to remain in the car while they do the oil change but I refused and stepped out of the car to monitor what they were doing. In less than 3 minute, the service guy was done with oil change. I became suspicious and went to touch the oil filter but found that it was very hot. I protested and accused of not changing the oil the oil filter. The service guy became angry and said it was the heat from the engine that heated the filter up. But I insisted that the heat from the engine would not have made the filter as hot as it was. At this point I requested to speak to the manager. The guy went to speak to the manager but the manager did not grant me audience. After meeting his manager, the service guy decided to change the filter. This guy who had been super nice suddenly became hostile; asked me to move away, and not to come back if I knew I would not be satisfy with there service. That shop is full of fraud and scam. Do not visit them if you have an option.

robert lundgren

Very accommodating

Sarah Bowen

Rick Sellars

Great customer service but don't enjoy waiting on first come first service basis.

Kazem Amiri

Whenever i go there i feel they just want to sell you their products without caring about anything else. The person there who did the service was rude and probably new.

Trevor Brumwell

I've been using discount mechanics for a while. This was so much better. I know they checked all the fluids, the explained everything, and faster than the discount mechanic. It was worth the $10 more than my discount service. I highly recommend it.

Iain Pattison

Friendly staff. Quick

Roberto Gonzalez

To whom it may concern: I had a poor experience at this Mr.Lube. The gentleman who I was speaking with initially had good customer service. I let him know that I wanted my regular tires swapped for my winter tires (I brought them with me). Great. They removed all the tires from my car and began the process. Once all the tires were removed and they were ready to swap with the winter tires one of the crew members let me know that unfortunately the tread of my tires were not above legal limit. I said ok, do you have new tires I can purchase, like michelin x-ice. They said no but we have these westlake tires and also gt-radial tires. I said no thank you I would like the michelin x-ice. The crew member said that he can order however I am not available to come back. So I let them know I would not like the service completed and they charged me for the full service anyway. Also while waiting for them to swap my tires I inquired to please check my powersteering fluid which they quoted me $250+ for a transmission flush. I declined the offer. Since I also declined their transmission flush offer and the cheap tires that they were selling me they came back and offered a significantly reduced price for the transmission flush I never asked for, $150. I would also like to add that my car didnt need transmission flush. All it needed was to fill my powersteering reservoir. All in, I lost $70 plus the power steering fluid I bought from Canadian tire and filled the reservoir myself. I will not be using mr. Lube again and will no longer recommend my friends and family. Thank you.

khaled daoud

Professional staff, very knowledgeable and friendly, will be back certainty

Rhonda McCarty

Mr. Lube team has always given great professional service. I won't take my vehicle anywhere else.

Brad Dawson

Horrible.

Lawrence Panetta

Derrald Weselowski

Veerraju S

Tamara Gauci

Amazing service and staff, thank you again, i will be back!

Tallia Sinclair

Everyone here was so nice and during these times we can all use some kindness. Literally my first time getting a oil change and the staff helped guide me and walked me through what was going on.

Comacho Francis

Scott French

long time customer, friendly staff, no wait, professional service

Mike Mellow

Andrew is the most chill service advisor, while staff super friendly and professional, quick in and out and they obviously know what they’re doing. Great team in the garage overall, and my car is happy with the service.

Ann Shuttleworth

Very helpful attendants. Parth helped me most efficiently.

Davanna Howe

My day started early and it didn’t start well. The end of the day was spent putting tires on my van. It was late and I was tired, I must have been the last car of the day. The staff was amazing, they were all very happy, cheerful and thoughtful. They made the end of my day a great experience. Not easy to do when you’re at a tire shop at 8pm. Being there past closing putting a full day shift in and still showing that kind of customer serves is what makes all the difference. Thank you all the staff at Mr Lube.

Kathy Dyck

Had my oil changed today. Pulkit was amazing! Very knowledgeable and friendly. Definitely will go back.

Hannah Mushta

This was the best oil change I've ever had, the staff were very quick and courteous! I definitely will be coming back! Highly recommend!

Jaskaran Singh

Amusing staff..... Made my oil change experience jokes....love them!!!

Nikita Shaurette

Fantastic service. Head to Pulkit’s bay! The guys do a great job #MrLube #Brandon

Frank Jurcik

Very good staff efficient.

lakhwinder singh rallar

Very good and fast work.

Brittney Benefield

I take my vehicle to Mr. Lube anytime it needs to be serviced. The staff are super helpful, friendly and efficient. I just got my tires swapped over and the service by Chris was over and above. I'd recommend Mr. Lube to anyone as they are affordable and fast :) Thanks again!

Richard Jolley

claire kiely

They had my last service saved so I didn’t have to think about it which oil change I wanted. Also sprayed the door hinges, put air in my tires, and cleaned the windshield. Took about 15 minutes. great service from Sean and Scott, who were both very friendly, professional and courteous.

Chris Wells

Stephanie Waldner

Amazing service by Pulkit and crew!!

Sharieff Peru

Scott and his team really know how to provide trusted and true service. I recently went in to get my winters put on and off the service was super fast. I was impressed with how much Mikel knew about the equipment. We had a conversation about our personal vehicles and it truly was a joy. I would highly recommend this location for its good work but ultimately I will be returning because the customer service was EXCELLENT.

Gordon Gilbert

Put too much oil in our company car and the drain bolt was leaking oil... and the technician was cursing and complaing the whole time....

cori b

Fantastic service! Quick tire repair and pleasant to deal with! 5 stars!!

Cassandra St. Onge

Ethan,Rachel, and Sean were nothing less than fantastic. We got all the fluids changed in our vehicle and they were polite, knowledgeable, friendly, upfront, and fast. I would recommend this place for everyone who owns a vehicle.

Chris Smith

Chris Levy

Sitting here now doing an oil changed. Drove up, no appointment, been here 10 minutes so far and they are finishing up. Brad is probably the nicest mechanic I have met. Quick and efficient. Will update if my car explodes but this place is a no brainer for routine work

Chris Komisar

Sukh and Peter did an awesome job. Quick and professional. In and out quickly.

Max Schuetz

Great service! Knowledgeable honest staff and super efficient. Was in and out of there really quick. You know the service is done right and your vehicle feels good after and so do you.

Shayna Doll

I am very happy with my experience here! I had ordered my tires here and mistakenly given them the wrong measurements (whoops), my fault entirely. So I ordered a new set and the gal that was helping me, Alison, noticed that they were in stock in the other Mr. Lube location. So while my tires were still off, the owner drove down and got my new set right away! Fantastic service! Everyone was really friendly, professional and went the extra mile to fix my mess up! Thanks to Alison, the owner and the whole team!

Jill F

Matt Roy

Agnes R

Very efficient and professional.

Sheila Kerr

I've been using Mr. Lube for over 10 years, and drive from Vernon to have my vehicle serviced from this location. They always go above and beyond for me, and I've never doubted that the staff here actually CARE. Rachel calls my vehicle by name, and can remember every vehicle I've driven and the issues each had. I can't overstate the friendliness, thoroughness and care in the service I receive. And the hot chocolate is always a bonus.

Abdur Popal

This place is scam

Ramanan Veerasingam

Good service ???? guys thank u ????

pam sagot

Got my winters put on at the Underhill location. The tires turned out to be too large for my vehicle and were rubbing against my wheel well. Yes I am partly to blame, I got these tires from someone who said they would fit my vehicle, so I trusted that they would. What can I say, I'm a woman who's not at all car savvy. But you would think the automotive professionals would check tire size before putting them on your vehicle. I was then stuck driving like this for a week until I could get new tires. I then went back to the same location and kindly asked if they would switch them over free of charge, as they failed to tell me or notice that they were too large. I was then greeted with a bad attitude and told I had to pay again for this service. After explaining my situation, I got an eye roll and was told "well, we assume people would bring in the right tires". Then when she went back inside and the other staff were staring at me through the bay window, I felt so belittled and embarrassed. So basically, she said they do not check if they are even putting the right tire on your vehicle? How is this safe? Or professional? Sad, because I have gone here for years for my oil changes and tires. Very disappointed and will be taking my service elsewhere in the future.

James Beaver

Kelsey Rowsell

Very knowledgeable, professional & great customer service! Only place I’ll be taking my car from here on out!

John Horgan

Mani and his team were Profesional, kept each other informed and were fast

Dale Terry

We recently had an oil leak issue on a work truck working in the area, A Mr. lube service tech quickly identified the problem as an over tightened oil filter from one of their competitors. This filter was replaced and oil was topped up. Just a very good customer experience to help us get on our way !! Many thanks.

Robert Spagnuolo

Mani & Sukh are the best, great service and very helpful

JAMES MCCOMBER

Owner came out in the rain and offered me a newspaper while I waited. Great customer service.

Leonard Pearce

Daniel Brockwell

Didn't have to wait, was greeted right away, good staff, very knowledgeable my car was difficult but they didn't give up trying to help me

Colleen Smith

Always great friendly service...had tires changed and oil change completed...quick and efficient.

Dave87 Mccormack

Do not go to this place I went for a quick oil change and told them not to touch anything else and they kept coming to my door showing me fluids that needed to be changed witch were fine and I cought the one guy standing on my bumper to reach my oil filter and told me I had a huge antifreeze leak witch I had my Jeep running for 20 min in my driveway and no puddles or leaks when I got to wesega beach my Jeep was pissing antifreeze and u could see were they grabbed my hose and probably pulled it off cause it was pulled back 2inches there boss we'll be getting a phone call on Tuesday after the long weekend that's for sure

Nikki Johnstone

Never using them again. Took it in for an oil change new filter and all.. 4 days later was leaking oil everywhere. I took it back and they said it wasnt leaking oil but changed the filter again... told me it was either power steering or transmission fluid leaking.. wake up this morning to more oil in my driveway

Elke Glaspell

Ali Khan

The service was pretty quick but pricey

hamad B

Staff was great but they did not have my oil in stock

Hitesh Chhabadia

Superb service they have expert staff now my car is running very smooth as new

Jason Davis

I came in for a free service that I won through local radio station Power104. From my first interaction at the door and completely throughout I felt treated like a regular customer who consistently frequents Mr. Lube. ALL of the staff were incredibly friendly. I watched interactions with other customers and even the employees themselves. The customer service and atmosphere were truly top notch from start to finish. I highly recommend Mr. Lube at Underhill and will absolutely return as a regular customer. In an age where customer service seems to be a forgotten skill Mr.Lube gets top marks from me.

GhostDagher 1

Great Service. Efficient and quick. Highly recommend it for everyone

Orton Pierskalla

Christian Roberts

lots of lube

Peter Barreto

Tamara Warkentin

It was good. Josh fixed all my car issues( brake lights, headlight) and changed the oil, also topped up all fluids. I had a good experience there. Also, free windshield wiper blades. I will go there again, for sure.

brad sinclair

Fast oil change service and a friendly group of guys! I've never been there more than an hour even with a couple cars ahead of me. You don't even need to get out of your car

Alyxandra Lezard

Awesome staff!! Will come here again.

Mario Laviolette

I would tell everyone to go there exceptional service

Steven Major

Great bunch of workers fast and efficient

sam bhullar

Best place to go for oil change. Highly recommend them.

Megan K

The guys at this location are great! Super helpful! And always great conversations! Down to earth and super friendly! Only place I’ll take my little car! Thanks guys ! See ya next month!

veka alx

Great and very fast service done just in and out. Will definitely come back,guys know what they do! Got some advice for future car maintenance and quick check

Kobe Dons

One of my winter tires was punctured by a nail. I called Mr. Lube, a very knowledgeable staff member asked the right questions and told me they could fix it. Brought the tire in right after my call, 10 minutes later it was fixed. Extremely friendly and skilled staff, will come again for sure!

Steve Tingley

Very friendly quite professional

Humbled S

Basically price for oil change $51.99 NOT THE PRICING BUT FOOLINH A LADY Please stop fooling people only Mr. Lube not around what do you mean by i feeling like about the price ? MR. LUBE STORE #94 2070800 Ontario Limited BURLINGTON, ON L7N2R5 3520 FAIRVIEW ST You guys just ripped off just oil change $150.00

Ethan Grimmer

Jason Grist

Awesome experince great knowledgable staff. Tristan was great and east to deal with.

Ponvignesh Muthukumarasamy

Sara Shaw

Incredible service, Pullkit was so informative and saved us money, and showed us how bald our tires were which could save our lives as we are hoping to head across Canada soon and save us future problems. Just so thankful for their amazing customer service and care.

P M

They are incredibly incompetent at this facility. I went on 4 separate occasions to get my car fixed and after 2hrs each time the problem came back. Only for them to finally tell me that I need to go to a mechanic that has more time on their hands because they don’t want to do a job that will be 3hrs long.

James Verran

They really went out of their way to help us out with a flat tire. Thanks for the excellent service and the extra effort to get us on our way in a hurry.

Shelly Hillis

Awesome service, friendly staff.

Laurie Jones

Very professional and thorough with my car. They were fast and efficient. I will be returning when it is time for another oil change

Tim Krukoski

Lied about putting windshield washers fluid in. I filled the day before

Benjamin Fischer

Awesome staff, not pushy for extras and always friendly. I drive for a living and go here about once a month, never had a bad experience in seven years.

Marty Lamoureux

Very friendly. Busy but fast, efficient service. I would recommend this service centre to everyone.

Shawna Loper

Today was my first time at Mr.Lube. I was nervous at first when I had to drive over the pit myself.. but as soon as Christina (the lube tec I was dealing with) came to my window, she made sure I was comfortable. She was increadibly friendly and welcoming! She answered all of my questions without hesitation. She made sure that I received exactly what I wanted and even gave me a few handy tips when it comes to checking your oil! I will never go anywhere else again! Amazing customer service is hard to come by and I have never been more satisfied with any service than i am right now! By far the best oil change experience I've ever had! Thank you Mr.Lube And thank YOU Christina!

Jen Schnare

Fast and friendly. Missy was nice and helpful.

Patrick Vannest

Had 1 flat tire. Went in for tire change, was suppose to be 60 for all 4 tires. The new rims required a different size lugnutt so they could not change them as they didnt carry any spare light nuts. They put the spare on the flat tire and charged me 30 just for doing that, before even telling me that's what they needed to do. No communication with customer, horrible service. Could have put spare on myself. Never leave your vehicle with them while they do work or they will over charge you.

Andrew Pelley

Worst experience...just terrible. I was the first car there to wait...another car drove right past me and they put that old guy in before me after they watched it happen. Told it would be a 10min wait...car in bay 2 sits there for 15min witb nobody working on it...then they do the checks. I waited 34min to get in. These guys were NOT happy campers in there. Kyle tells some other guy to do the checks etc...while he mopes around checking things I asked for a bathroom. "Wut"? Was his response. I asked again if they have a washroom for me to use. He answers "yup". I smile and ask where so he points. I asked if he was having a bad day. "Yup". Awsome! LOL. They do my oil change but he cashed me out...this guy (no nametag) shows Kyle the receipt...so he tells him to roll me out. I asked "before he shows me the oil level though". I get a nice glare from Kyle....and he says "he will"...continue glare...and I smile at him. Probably the most ridiculous experience in a "quick lube/oil change" shop. Never to return. I'll take my business somewhere I dont have to deal with the piss poor attitude and customer service. Upon departing I smiled and laughed and asked if they were all hungover or something. I got the typical kid "whatever" and a shrug. LOL

Jay Rock

Trevor Way

Chris Storfield

Had an amazing oil change with great service. Thanks !

Alex Dempsey

I have never had a bad experience at mr lube, I have an absolute beater and I appreciate that they never make me feel bad for the state of my car, so I always go there for my oil changes and small car maintenance things. they offer good service at a good price, while also being quick. They give you coffee while you wait and clean up your car, very old school, classic customer service vibes. Today I was especially impressed as they gave me some windshield wipers for free because I had the wrong ones on. Overall great business model

ZHIYANG XING

perfect servuce. and so convenient only takes 1 hour in total.

Byron shears

David Vogelzang

Scott McCoy

Mr Lube

Kyle MacDonald

MIke Mallette

Great service but overpriced

Tom Heigh

Mark Berry

Great service, well organized and no up-selling!

Lisa Karma

This place went above my expectations! Firstly they were so helpful with addressing the issue with my car. They were just doing a fluid check on my transmission and they were treating me as a paying customer. Some of the best staff around there really friendly staff! Upon checking my transmission pan they informed me I will need a new one when the transmission fluid change is done because it was damaged along the gasket line. When I went back to have my service done about two weeks later again the service was great! They noticed my oil filter gasket wasn't sitting right so they checked it and ended up replacing it because the gasket was stretched. What I also loved about the service here was they showed me exactly what happened to my pan. It really makes me comfortable knowing that they will show anyone anything that's not right or needs replacing and then make it right. Not just another shop trying to make a buck $$$ off you! I was told about 15-20,000 km's before bringing my car to this Mr lube that I would need a new transmission eventually because my gears would slip from time to time. I couldn't check my transmission fluid because mines a sealed unit. So I brought it to a transmission shop (trusting them) they discovered that my car wasnt slipping anymore but they pulled an "error" code from my car saying " tranny problems." They just told me that they reset my computer and sent me on my way. They didnt state that they checked any fluids or anything. Thankfully upon my fluid change at Mr lube they was just normal shavings in my pan. So my transmission is fine but my fluid should have been changed long before I ended up there. I dealt with Craig, and one of the Brendens aIso I think his name was Josh? Anyone at this business is great! Thanks guys for the awesome service!!! I highly recommend this Mr lube to anyone!

R Noronha

Daniel Bannon

Gaurav Rao

Have a great experience with the store staff . Thay all are very good in their work .

Jessica McLean-Trush

Fantastic experience!! The staff was helpful and knowledgeable. Everyone was very friendly. Will definitely go back!! Thank you ????

brandon mcdonald

Esther Dominix

I was told by employee 10.16 that it would be an hour for oil change so I waited for 1 hour and 30 minutes , then asked same employee how much longer , only to be told maybe another 45 minutes or so , told him I had to be to work for 1 only to get rude comments that everyone has a place to be , so left very unhappy with no oil change done after almost 2 hours. I will never be back for service at this location

Ruth Lappan

Wonderful Service. Very friendly staff. Even helped me reset my oil setting on my truck. Explained everything they were doing. Very impressed.

Wy Mirzada

Ian Murray

Very friendly and quick.

Vitorio Foletto

AESOME CUSTOMER SERVICE THANKS GUYS ...GOOD JOB HAD OIL CHAINGE DO AND TRANSMISIN FLUSH AS WEEL

simo elkordy

Shivek Singha

Danielle Norton

Momma Hurry

Worst customer service I've ever experienced in Kelowna... After a horrendous hour wait in line I go to pull into the bay only to get told that they want me to back up and let another car go in front of me ...like I haven't been waiting in line just the same as everyone else ...don't go here they are slow and unprofessional

chris buncic

Great service.

Bilint Durmus

3 visit 3 different price same services same vehicle bunch thief's

Jason Killingbeck

Tatiana Ferguson

I loved how they gave the kids a coloring book.

Vanessa Zehtab

Great job Pulkit and Team!! Nice people!

AnneMarie Miller

Mary Stocks

Our car was making a terrible noise that we thought was related to an oil change in Victoria the day before. These guys checked it all out for free and were really enthusiastic about trying to help us out on our road trip. While they worked on our problem we observed that they treat each other with great respect and the manager was working hard to orient a new fellow. It looks like an inclusive good workplace with excellent customer service.

sahi patel

I was there for my oil change and they checked each and every fluid and filter and fixed whatever was needed and also got transmission fluid changed. Awesome customer service and i would really recommend going this location at 3520 fairview street.

anoop hundal

Mr. lube brandon provides me a great service for my car oil change. Mr. Ishu was my service provider and he let me know all the things that were due on my car. It was a great experience. I will definitely come back for my next oil change.

Olivia J

Always timely, efficient and courteous service. Mohit is great. Will continue to return.

Leia R

Very helpful, excellent service and an overall good experience!

John Wiles

Giving 1 star because I cannot give zero stars. This location inputted my VIN # incorrectly. This resulted in my Money back warranty being voided and cost me $2500.00. I expected that they would want to make things right and pay this claim, but I was wrong. I am now forced to seek legal help. Avoid this location because if they do make a mistake, they will not do what is right. They claim to be warranty approved, but do not step up when their mistake causes a warranty claim to be denied.

Jamie Lavallee

We had a tire blow on our way to Kamloops over the weekend. The guy here told me to come by early Sunday and he get it fixed so I could get home safely. Highly recommend! Such nice people

Michael Shindler

Via was great!

Samantha Andrews

They got my oil changed fast and the guy helping me was extremely pleasant!

Maliyah Mckay

Simran Banwait

Good and friendly staff. Went there for diagnos engine light they dont charge me even a single penny. Must recommend this location.

Bozena Winnicki

nabeel malik

Great experience

Roger Brown

Fast and great service and the staff was great

Rahim Bhayani

Sukh and Mohit serviced our car today and did a fantastic job. Super professional, courteous and transparent on the pricing.

bella cruise

Fast courteous friendly service,, I have read so other reviews about their up selling . If it hadnt been for the tech I would never have noticed how completely clogged my air filter was . And for the people who experienced longer wait times , it most likely is someone like myself who drove from BC and was only suggested to check other fluids. And yes needed the transmission fluid and filter changed . So I was one of those few that get extra things done when there is a line up . Also i was asked if I wanted this or that . When I asked why they explained. It is the customers choice to say no thank . One service I wanted done they was honest enough and told me it wasnt need and I would waste my money . In all fairness this is a well run shop . I have been across Canada many times . This shop is one of the best and open on Sunday . What more can a woman ask for ..........

Andrew M

Quick and friendly service but a little bit pricey.

Simranjeet Singh

The service was amazing and the staff was very friendly and helpful.

rizzvaan illiyasi

Nice place and nice staff. Good way of servicing and best standards for customer service. I like coming here.

Ryan Milligan

Awful uncomfortable experience, they upsell by trying to scare you, when I turned down extra service he made snide comments under his breath. Avoid and make an appointment with a real mechanic who makes an honest living doing honest work.

Bernadine Noonan

First time visiting. Very professional staff who helped patch a tire, replace air filter, did an oil change, changed the light bulb to my rear light, threw in a set of wipers, topped up coolant, etc.

Owen Christiansen

Amazing service!!! 10/10 would recommend every time. Staff was very polite and friendly, the gentleman that helped me (Sam) was an outstanding character and an amazing worker. He gave me checkups on things I didn't even know I needed and it all came out to a very reasonable cost. I will definitely be going back in again! Thank you Sam and Mr.Lube!

Jordan Kaupert

I had to make a Google account just for this review! I've never had an oil change experience like this. I'm so sorry I forget the gentlemans name but he had a Jamaican accent (I believe). He was so great! Smiled, introduced himself, and he explained what they were doing the entire time. I normally have no clue what they are doing lol Not once did they try to upsell anything. Usually, other places scare me into getting things replaced. I was in and out of Mr. Lube Brantford in 20 minutes WITH a smile on my face. This guy was so refreshingly kind and professional. Great job; I will be back for sure! Thank you so much.

Cameron M

Hope you like lines. Very busy place but the service is what you would expect at any mr lube.

Ahmad Shahwan

Completely Incompetent. I went for an oil change and ask them to top up the radiator fluid. They drained the radiator and did not put any fluid in. My engine overheated and I got a check engine light, checked the radiator and it was completely drained with nothing in it. Please make sure you check that they put oil in the car at your next oil change.

Amandeep Kaur

Remi Pulwer

Quick and professional.

sydney welsh

My fav mr. Lube :)

janette packard

Fast and efficient but sometimes a wait or no parking to wait

Yuvraj Singh

I was served by a great guy Tejas, he was very sweet and informed me about what's good and not so good about my car. My over all experience with Mr lube was fantastic and I will surely stick to it.

Steve Campbell

Totally took advantage of my wife, wont back up or even say sorry. Did the same thing to my friends daughter 2 days later. Tried to tell her. Her tires needed balancing when they were brand new and mounted the day before her visit and tried to charge her full price for a new air filter when all they did was bang out her old one and put it back in. DO NOT GO TO THESE RIP OFF ARTISTS......

Jfraya Des Roches

Fast, efficient and some giggles too. Fair price and knowledgeable staff. Won't be going anywhere else! Thanks!

Dawn Thompson

Jim Good

Have used this place since it opened. The team here are great. Professional, friendly and seem to work as a team. This place is obviously believes in customer service. Highly recommended

Jaime Honish

They staff are very professional and jaydon took hood care of me

keith neal

Jason Barrie

Wheel nearly flew off after a tire change back in the fall of 2019, took it back and it nearly flew off again, took it to another place who said Mr. Lube did not torque the wheel lug nuts properly or something like that (..the day shift manager at Mr. Lube had upsold me on extra parts which were not needed according to the place that put the wheel on properly)...in addition Mr. Lube stripped the bolts on one of the tires, bent one of the tire rods, ... over $500 to fix all their mistakes in the end. The staff at Mr. Lube are friendly, especially the night staff, but I would NOT take your car here for a tire change, EVER...overall I have found their quality has deteriorated over the past 2 years...

Douglas Johnson

Tim and his team were legendary! Rolled in with an over heating problem and they located and identified the problem within 10 minutes. Super efficient and knowledgeable crew. 10/10 would recommend.

Dave Husk

Very Professional and Courteous. I like the way the staff communicate with each other while one is working under my vehicle and the other working above, letting each other know when one's work is complete so the other can start. Safety appears to be a Priority. Nov. 2020 all staff wearing a Mask. Congrats Mr. Lube. Been going to this location on Kenmount Rd. St. John's, NL since they opened.

Shawn Zolnai

A. Tersigni

Very welcoming and informative about what's happening with my vehicle.

Jessica Ilyes

Polina Polukarova

What a great service! Quick and super friendly.

Alan Miller

Great service, very knowledgeable. Answered all our questions

Oliver Holtermand

I have been here a lot to have a quick check up or inspection and they always give you the right details of what’s going on and how they fixed it. I trust what they are doing and they have good prices.

Mark Roberts

Rude manager

Cody Braun

So happy with the service I received today at Mr. Lube. I will be a constant customer. I came in today with my car struggling to start, thinking I would have to visit a garage and have a pricey garage bill. The guys diagnosed the issue and fixed it for faaar cheaper than I could’ve imagined. They also saved me from a near death experience when they pointed out an issue with a front tire. Great guys to deal with, I will always use Mr. Lube.

PETER LITTLE

Very good service, excellent price

Jonathan Perras

Good service ????????

Jennifer LA

Excellent customer service. Explaining what they are doing and why, every step of the way is very reassuring. Great place!

M. Emad jalabi

So nice people

Stanley C

Called on short notice needing tire repair on my rental car from enterprise. At 9am i initially called kal tire and they could only fit me in at 130pm. Canadian tire never answered their phone (no surprise). On a whim I did a Google search for tire repair and Mr lube came up... never knew they did tires!? Anyway, got here and after an hour the tire was fixed and the washer fluid was topped up! Amazing professionalism and service for a mere 40 plus tax!

Ian White

Mayuri Ghodke Rudrake

Colleen Shannon

Courteous, quick service! Its very convenient, no appointment needed and you can stay in your vehicle the whole time.

Eric Gomez

Was in the shop was just a lot of upselling

Craig Slaunwhite

Elly Redden

Helped cover every fluid that was off, great and speedy service and friendly staff

Jesse Dares

Great service as always!

Latisha Louttit

Jennifer Klotz

On February 14, 2019, I drove to Mr. Lube on Underhill St. in Kelowna to ask if they could change the windshield wiper blades (that I had purchased at Canadian Tire) even though I did not need an oil change. Tim and Jordan had the wiper blades changed out in about 1 minute! This may not seem like a big deal but I had just spent the last 40 minutes in -12C weather at 7 PM trying to figure out how to change the wipers on my daughter's car as she was heading to the Coast the next day. They also made sure I had the wiper fluid topped off. Top notch customer service! You guys are awesome! Highly recommend this location!

saurabh dalal

Very happy with my brand new tires deal from here. 5 star service.

Aubrey HILLIER

Sumeed Sahi

Kaitlyn MacDonald

Ethan was so helpful and super nice! I know nothing about cars and he showed me how to change my oil and was just super nice in general! Five stars thank you so much ???? don’t think I’m biased just cause I have a crush on him !!

Chelsea Purssey

AMAZING service. Always so warm and welcoming. Explain everything in concise and simple detail so even I (someone who knows NOTHING about cars) can understand. They never pressure extra services onto me and always make sure I completely understand before accepting any service. I always leave with coupons for my next service. I will never go anywhere else for an oil change or tire change, or any other services they offer! Brad and Cole were super friendly and helpful. THANK YOU GUYS! HIGHLY recommend Mr Lube on Underhill beside Petro!

Patrick Keith

Great friendly service, fast and they even gave me a discount because I said it was my first time in. Will be back.

Melissa Anthony

Love this place. Friendly and professional.

Andrea Graham

I have been taking my car to this specific location for six years, not because it's convenient (though it is), but because from my first visit onward, regardless of weather, season, staff change, vehicle, or time of day I have ALWAYS been offered friendly, transparent and budget conscious service. Rachel has become my one and only trusted car-care advisors who has repeatedly gone out of her way and over and above to ensure that both my car, and me as a customer, are very well taken care of and totally informed about both the immediate and upcoming needs of my vehicle. Outstanding stellar performance every time that has proven both authentic and longstanding. Will not take my car anywhere else.

Carter Kletke

After a near two hour wait I was told that my year and a half old tires were not suitable to be put back on the car and would cost me 160 per tire to get new ones. After going to Canadian Tire all four tires were deemed safe. Unknowledgable staff and long waits created a horrible experience. Will never go back and will tell people I know to stay away.

Miles Fullerton

Got my oil changed there today. Super affordable, quick, convenient. Staff were very friendly, Greg was great!

Jamie Clarke

Bad experience almost lost my motor because of lack of experience

Thomas Campbell (TheyCallMeAngel)

Went there today after our appointment wasn’t honoured at another auto center. The wait times they told us was right on point. Little bit more expensive but worth the easy going experience.

Robert Dixon

Staff slow. Two trucks took more than half HR ea, with technicians looking baffled, because several cars left including myself by then.

Dawna Boyer-Witty

Great job

Ed Manuel

Went there for an oil change and they recommended change the differential fluid. Afterwards there was a growling noise from the rear. I brought it back and they said they didn't put enough additive in. So they redid the job, but again the growling noise. Then they said it should have been a different additive so they changed it again. Toyota said it didn't need any additive. Mr Lube said Toyota is lying! Oh god. Will never go back there!! Took it to Toyota and I'm happy now.

Brian Barrow

Louise Middlemiss

Tim was absolutely awesome with helping to attach a panel. Took a few minutes of his time to do a job we left for a year. Finally fixed. Guys like him makes it a joy to come back for service time and time again. Love his humour, laughter and friendliness. ????

Mark Coast

Great experience...great service personnel. I will definitely go back. If you're not careful, an $80 oil change can quickly jump up to almost $300 with the upsells. Know what you're looking for before you go and don't be bashful about asking for a discount. Cheers

Jared Rempel

Dennis M

Andrea Bain

I came in to the shop first thing with a punctured tire. Craig was extremely helpful and kind while delivering the bad news of my unrepairable tire. I am not a "car" person and Craig did everything he could to help guide me on what my next steps were. Thank you

Abhishake Deshraj

Joe Rizzi

Great place to go and very comfortable atmosphere.

Dylan Wyer

Needed a front end grease, not only did they get me in quickly for the service they also did it free of charge for being a returning customer!

Michael Hansen

When you leave feeling good about spending $600 you know they have done something right. Tim and his team are awesome. Honest people that care about making sure your vehicle runs good and is well maintained. No bs.

Baillie Prince

Really friendly and knowledgeable staff, great service, will definitely return.

John Corbet

Aimee Carmichael

Alex and Talis were amazing ???? they were very knowledgeable and helpful. Would highly recommend.

Desmond Biglow

What a great experience!!! Got tires changed over like that!! Quick fast service!!! Will recommend to anyone and everyone. Will be back again boys ????????

Zac Ryan

Seriously impressed by the service here. Top notch service managers, coffee and newspapers, personable staff, and what seemed to me like good work and high quality standards. I'm still not sure if the engine coolant replacement they suggested was an unnecessary upsell, but they weren't pushy or antrhinf and could well be right that the ratio is off. Better experience than prior changes at other lube shops, will be returning.

Scott O'Shea

Excellent customer service and staff, very helpful and professional. Highly recommend there services !

Elizabeth Belland

Efficient, very polite and loved the drive-thru aspect. Will definitely return.

Kate Sarginson

I was looking for the hours for Mr. Lube and came across these really bad reviews. First off I am not related to anyone or work for Mr. Lube etc. I have taken three of my cars to them over the past 20 years and have never experienced any of the problems these reviewers have indicated. I just have the oil changed and have never been talked into buying anything else. I am really surprised at the comments about the staff been rude or aggressive because I have never felt that way. I am a senior lady and have always been treated with respect and kindness. I have never been 'talked' down to because I was a woman (they would never get away with that with me!) I just go and have the oil changed etc. My battery needed replacing once which I was not surprised at and that was it. I definitely would continue to go there and recommend them to friends. I certainly appreciate the convenience of not having to leave my car for hours at a shop. One last thing I do note however is the really bad comments are from two or three years ago so maybe management has changed since then.

Mike Hatfield

Carol Turner

Fast friendly service , great place for oil and tire changes

Nicole Mueller

Fast and quick service. Everyone was really nice. Shop was clean.

Gautam Singh

Excellent customer service Went there yesterday for oil change around 4 pm ..the guy(Nick) worked there is very knowledgeable ...helped me a lot and gave me tips about oil type ,car maintenance,air filter etc..will definitely go back

Brijesh Parsana

Quick and professional service by Roman.

Kira motivational mornings

Jordan and Tim had excellent, knowledgeable service. Served use water, hot chocolate and tim bits. Free wifi. And my daughter at 17 said she loves this place ???? Previously they even knew my dogs name and gave him treats

Cory Hutchins

Super fast and professional service. No need to book an appointment for oil change its first come first serve.

Bill Layton

I stopped by the location this morning because I had a burnt out headlight. I brought my own bulbs. The friendly staff handled everything quickly and efficiently. Was in and out in no time. Very impressed with the service.

Anmol Bathla

Quick and fast Price is up

John Lowery

I've been a customer for close to 5 yrs now. The first thing that struck me was the service. The techs were friendly, knowledgeable, and left me feeling confident about their work. I've let nobody under my hood since ! Ive used almost all of their services from head light resto, to E test and have been happy with every service. Much respect to Alan and his dedicated staff at 708 Lansdowne. My car has needed no major repairs and is running great ! Thanks again Mr. Lube, sincerely J. Lowery.... #customerforlife ????

Matt H

If i could give 6 stars I would. Right from the start I was happy. Very professional, happy and even with a HIGHLY pandemic going on and everyone wearing a mask I could see their smiles. Fast service, no pressure to replace anything but will remind you to keep an eye out. Great place.

matt arcand

Najib Rahall

Great customer service !!! The staff were helpful and eager to do whatever it takes to make sure my visit was top notch. I highly recommend this location, and I myself will be returning regularly.

Sarah Spanier

They are super friendly and they help me out with everything every time I'm there. I highly recommend them to everyone.

Bruce Laybolt

great service had an oil change and tires done it was great... I dont know how last name but the guy with a Russian accent I think his name is Alex is always amazing there... hes always upbeat friendly and always offers to go above and byond. hes why I keep coming back.

John Campbell

Najae Brown

was at this location today to fix my brake light bulb and the staff was so helpful and proffessional espically Georgia she change the bulb so quick and was super helpful I would 100% recommend this location and a 5 star service also Tim was super helpful in the process.

Jean Grakul

Had our mirror knocked off in the city, and got the best, accurately timed, and most friendly service anyone could ask for. Super thankful for the well-knowledged mechanics, Rachel and Marina, for helping us out.

Harley Witty

Great service very professional

Larry L

I’ve 3 times used this location. Used synthetic oil for my car each time and never had an issue. I know one of the workers from army reserve stuff. The guy works hard and I will always trust him.

Bruce Graves

Great service

Ray

Super friendly service. Have been going to Mr. Lube at this location for 2 years. Courteous, professional and has always gone above and beyond the call of duty. Hats Off to Alan Hacking, one of the owners... and his knowledgeable staff.

P I

Great service at this location. High recommend this location quick and fast.

Sonita Him

Would you really trust a place where people have given them a rating of either a one OR five star, clearly there is no consistency with their service. If you want to get an oil change DO NOT go to Mr Lube EVER especially at this location.Something so simple like an oil change almost cost me thousands of dollars to fix. One time, they did an undercoat and didn't screw in the bolts tight enough and my cover fell off on the HIGHWAY(never complained) AND I gave them another chance, got an oil change and they said they "checked" my coolant level but my car basically over heated a day later. I called and and they didn't care. I'm so beyond upset and frustrated. The fact that they do their job in 20mins to make it time efficient for their customers does not mean they do it right. Do your research and go to a proper mechanic shop. Save your car and money or take a 50/50 chance coming here.

Michael Eyre

Went there to have oil changed, they tried to upsell me on everything. Was told oil change was $59.99 and was charged $89.99. Filters apperently needed changing 39.99 for a 8 dollar filter. Talk about price gouging. Won't be back 1st and last experience with these guys. When I told them no thanks to the things they were trying to sell me, they went from being nice to ignorant

R Smart

Steve Smith

I was in their shop about a week ago for an oil change and I just noticed a puddle of oil under my car in the garage. So took it in the dealer to get checked they didn't tighten my drain plug or oil filter properly. Like what did I just pay 115 bucks for a synthetic oil change just to have to go to my dealership and double check what they touched. DONT GO HERE!!!!

Amarpreet Kaur

Great service and super helpful staff. Special mention for Paramveer who makes everything so easy every single time. Highly recommend this location.

Nicole Maronese

Went in for a tire change but they were extremely quick and polite!

Paul brown Paul

Hency Mamrawala

Nav was awesome and he helped me a lot

Colleen Clayton

Jonathan Berg

Amazing experience! Amba was extremely helpful and friendly. Was taken right away and the oil change was both professional and efficient. Highly recommend!

Robert Lowes

Extremely fast and friendly service. They explain everything to you. And answer all your questions you may have.

Mary Frances Eden

Karam tech was amazing!!! :)

Angela Summers

I went for an oil change, routine, what was not routine was Devan the mechanic did a visual inspection of my tires and showed me a side bulge on my tire. He told me to fix it as soon as I could, on my way to the tire place it ruptured and was ready to blow, he saved my life and an accident due to his amazing customer service, I am a life long oil change with Mr lube. I can't thank you enough!!! Mr. Lube Peterborough!!! A million thanks!!

Dan G

The staff at this Mr. Lube helped me put my winter tires on after not getting the correct information from Canadian tire. They took my tires on and off three times to make sure I got the right fit and only charged me once. They were professional and courteous. 10/10 would recommend

jessica brown

I had a very good experience at Barrie Mr. Lube, the guy attended me was Roman, excellent customer service, just loved it.

Quintin Arnott

What was supposed to be 15-20 minutes turned into 30 minutes of them trying to sell me extra stuff that I didn't ask her. Inspecting my car looking for issues for more stuff to sell me. Ontop of that there was a lady in there accusing them of ruining her brand new F150 two days prior which also left a bad feeling. Will not be returning to that establishment and will only go to my local shop I usually go to.

Fred Druggett

Matthew Druken

Rutland Store

I've never had any luck at a Lube Service shop in the past. Always expected the worst until I went to Mr. Lube @ 1850 Underhill St. What AMAZING SERVICE. Tim, Jeff, Jon and the rest of the staff are very pleasant and not pushy at all. They give you recommendations and give you an option of what you want to do. I watched all the staff there engage with every single customer sitting in their vehicles including the young girl who was simply filling tires and washing windows. Everyone was smiling and courteous. I would recommend this location to anyone. A+++++ service. Keep up the great work guys.

Dakota Hofmann

great service:)

Brooke Mackey

I went in for a regular oil change, but this was no regular day. I was first told that for the last 3 years I have been bringing my car there I have been using the wrong oil. When I said this is what was recommended to me from Mr. Lube they said "whatever not my car, not my problem". After this is when the fun really began, the employee tried to remove the oil filter from the top of the car and was prying at things and in turn ripped the coolant hose off the the car and drained the coolant from the car. In doing this the coolant c clip was lost and we waited in our car for 2 1/2 hours while they tried to find the lost part. We were offered to get a "jerry-rig" fix because they weren't going to be able to get the part today. When we asked about getting a rental car and talking to the owner/manager we were told they weren't in. Finally after an hour the manager came around and said they can't do anything for us. We were told we probably won't be able to get our car fixed until later the following week for a problem that mr Lube caused. We were again offered a "quick jerry rig fix" from the manager and we proceeded to tell them that we said we weren't accepting anything other than they actual part. Eventually the part that came flying off my car was found on the ground and put back on my car. The staff clearly had absolutely no idea what they were doing and this is the worst experience I've had in my entire life while getting an oil change. My partner had to get out of the car and tell them what to do in order to fix the part that they destroyed. The notes on the invoice do not accurately describe the events that took place. I would literally feel safer watching a YouTube video on how to change oil and do it myself than ever getting my oil changed here again. Save yourself the tears, frustration, and time and take your car somewhere else.

James Kruis

Ethan helped me out a lot, gave me a deal on a coolant flush and a new set of wipers, really good experience.

Ed Mottley

great place to take your car any time! even just for a quick check up inbetween changes.

Cheryl Pilling

Jon Cowie

My oil change today was delivered quickly and efficiently.

Corey Moroso

Great service, the scanned my engine light for free. Mohit is excellent, thanks

Tammy Haws

I took my truck to Mr. Lube yesterday for an oil change. The staff were all so pleasant and knowledgeable! I loved the calling out of the checklist! It made me feel as though the visit was thorough and nothing was missed! Way to go Mr. Lube!

Deeksha Garg

Awwww they are always good ... excellent service all the time ... no appointment needed ... very helpful .. Since , I moved in town I always go there ....????????

Rob Dixon

The best customer service I have seen in years , what a Fantastic n Professional experience

Hala Elnaggar

Tyler Macdonald

Great service, Helpful staff and Knowledgable

Oliver Eberle

This place is awesome I highly recommend. The staff are knowledge, friendly, and get the job done fast!

Crystal Bravi

I was not happy with my last 2 oil changes at Great Canadian Oil and devided I needed a change. So I decided to go to Mr Lube and was introduced to Ethan. He showed me why I was having problems with oil light and to find out Great Canadian has been putting in the wrong oil in my car. He showed me and explained all the necessary things that needed to be done and really not expecting to spend that much i did simply cause i was shown. Not something GCO ever did. He was not only very poliet and had great customer service but very noligable. I would recommend anyone to see these guys. Thanks guys for showing me excellent services as im all about that. Keep up the great work and Thanks again Ethan.

eberle1412

The WORST experience I have ever had at a garage!! I actually left in tears. Came in for a simple oil change, and was told I needed to do a full engine flush or it would be very bad for my car. Over and over again. I am a student on a budget so I was hesitant. Ended up costing me over $200 in total for something I found out later was COMPLETELY UNECCESARY!! I feel taken advantage of an scammed, and I will never ever go back. Thank you for stealing the money of a starving student mr lube!

NFMR 04

Good service

Brandon Brown

Simran, Vikas, and Rich all did great! highly recommend!

George 1511

james lee

I have a diesel and you have to start them a bit differently. It's not just turn the key on and go. Reminded them the truck was a diesel. One of their employees didn't know I was standing there and made some smart ass comment to another employee. I had brought my truck there for a simple oil change. They lost my business for good.

Hector Jones

Kara Debison

Quick , friendly service an went above an beyond to find me the greatest deals

Jeremy Kennedy

How can you sell someone an oil change for $75 as the base for a basic car... Got ripped off, plus told I needed multiple improvements to my car after just getting the car from dealership. All I wanted was an oil change..

Zach Houle

Theophilus Sopurum

lei Fan

Very good service! Will definitely come back again!

reyank patel

Fast and efficient Mechanic joe is a great guy Higly recommended

Guneet Singh

Amazing service.. Ashton and his buddy were very welcoming..

Kiwanuka Kayondo

The service is impeccable. The treatment is VIP. Keep up the exemplary service.

Darren Slater

Great service friendly people

Randy Bertsch

Prompt service, great advice and a sense of humor. Great experience

Shannon Lacey

the worst service iv'e ever experienced at a Mr. Lube and i've been using Mr. Lube (at a different location) for years - i will never go back here. Unprofessional, did not give me the time of day, while waiting to go into a spot inside with my car, they let three cars who arrived without waiting and no appointment go in ahead of me - when i had already been waiting for 45 minutes. Tried to at least discuss with a manager and was never emailed back or reached out to so they obviously did not care. DO NOT GO HERE!

Gary Kehler

Fairly good

regan rogers

very client care

Kenneth Powley

Great service! Very knowledgeable staff, and thorough. Highly recomend!

Rhoda Fernandez

Staff are very helpful and friendly. I always get my oil and tire change here and service is done professionally. Will always return for any of my car needs.

Mark Tredell

Upsell, upsell , upsell. Just change my oil. Lol

ray laforme

Came here for a oil change, left with a printout of about $5,000 of work they wanted to do on the vehicle, the next day I found out they had loosened the clamp for my power steering hose and they had over filled the oil, by the time I had found that out I had to pay for new spark plugs. I know I've avoided this place ever since. They were pretty friendly about it though, rob you with a smile I guess.

Kid name run Crazy

Tina Marie

Just had our oil changed here for the first time. We pulled into the back and immediately someone came out and offered us our choice of coffee or water and handed us a newspaper. We were promptly brought in and had Leo taking care of us. He walked us through what was going on. He also noted we still had our winter tires on and advised that they change them there for $56 taxes in. Extremely good price. After the fluids were all topped up we paid and left in shock at how amazing the customer service was.

Bernie Guenther

Excellent crew there!:)

K Cooper-Hall

Waited 45 mins after being told it would be 15 while watching cars in the other lines fly through. Far more expensive than their competitors. First time in, also last. Search for efficient and fair priced oil change continues.

Ross Lee

The service was very fast. Very kind and very pleasant and friendly.

Joy Hennessey

Answered all my questions and.concerns and tips on what to carry in your vehicle for the winter

Chris Bouvette

Sylvie Asselin

People are very friendly.

Robert Wilson

Good service friendly staff

Bradley Belhumeur

Pulkit and ishu service was excellent

Ryan Bisson

Mike Gorid

So-so service. In answering owners comments its the little things like: cleaning off the greasy hand prints on body of vehicle once done, throwing full jugs of oil around, calling custumers " buddy", etc. Any mechanic can change oil, its the professional behavior that will keep customers coming back.

NP V

This is belated but I pulled in here a few months ago with a completely flat tire late to pick up my kids; the three gentleman that helped me were so wonderful, with good kind conversation. They helped me and had me back on the road so fast, so grateful for not only wonderful service but genuine kindness. I will be using them from now on!

Patrice Filion

Like this place. Usually good service. Disappointed today though. Online hours say open til 8, but they are closed. Sign on door has hand written closing a 7. ????

Hayden Klassen

Ex-mechanic here, and these are the only people I trust to touch my car. Plus, you're In and out in less than 30 mins for an oil change and inspection. Great Job guys!

Ms Wyllde

As I write this, I'm currently sitting in my car waiting to get in for a simple oil change. I've been waiting in "q" so to speak for almost an hour. That's out right insane. After this oil change, will not becoming back.

Daniel Dohms

Good service great place

Stephen MacPhee

Good quick service.

Damien Bailey

The team here was great, polite and informative I had gotten my wheel balanced and noticed and issue so I brought it back and they fixed it no problem (free of charge) and I'd like to give a shout out to Ed who helped me out and explained everything as it was happening. Keep up the good work!!

Not Impressed

The actual oil change was okay but I'm very unimpressed with the covid procedures from some of the staff. The guy from Vancouver and his daughter weren't wearing gloves at all. Handing out newspapers with no gloves and giving invoices with no gloves. Nothing got sanitized after either. Seemed like it was just an issue with those two though, everyone else was wearing gloves and sanitizing.

fabian cuesta

Terrible experience!!! Waiting for 25 min and still my car is not even at the waiting list!!! Bad service

NCR KEITH HARTLEY

Quick service .

Midhun Joseph

Ashley Duke

Uvrinder Kaur

Ben Rudkins

Always quick, courteous and knowledgeable. Had my engine filter checked and thought theyd tell me I need a new one regardless. The rep told me it was still in decent shape so no need to change. Appreciated the honesty.

Electric Allen

Been going here for years, always professional and friendly

Ralph Tasker

I am selling my vehicle, and couldn't find some of my receipts for work done over the past ten years. I called, and Andy tried, but couldn't locate them at first, but said to leave it with him and he would try another way later. He sent me my records the next day....thanks Andy for helping me out!!

randy kincaide

Swift service. Oil change and winter tires put on. Staff was friendly and knowledgable

dustin french

Friendly, knowledgeable staff.

Justin Poulain

Trinity Mum

provided great service

Shannon Sheppard

Worst customer service experience I have ever had! Went in with a specific list of things I needed completed for my truck and spoke with the “manager”. He gave me a quote of $450 for an oil change, filter replacement, diff fluid and headlight replacement. The employee working on my vehicle said everything was done and when I asked about the headlight he said he was not told to change it. Then the manager came back over and told me he forgot about the light but it was too difficult to replace the light and I should go to the dealership. I explained I could not drive in the dark home without the light fixed and it was a simple fix that takes 10 minutes, I’ve had it done in my driveway before. It was very obvious they just didn’t want to spend the 10 minutes to take things apart to complete the job, that is listed as a service offered on the website and why I went here in the first place. Upon the light being changed, I was charged an extra $150. I told the manager that was not the original quote I was given. He said he forgot about the light and as I could see they are very busy and insisted I had to pay for it. I told him since it was his mistake he should be sticking to the original quote and I should not have to pay for it. He then proceeded to tell the employee to take out the new light and put the old one back in. At this point, I was tired of arguing with him and he was extremely ignorant to me. I agreed to pay and told him I would contact head office with his name since there was no higher management available. After complaining to the email provided online, I have had several calls from this manager to discuss the problem. The problem was his poor attitude and customer service skills. Head office should have a better protocol for dealing with customer complaints as typically you would not direct the complaint back to the person who the customer has complained about.

Arlene Prothmann

Great service & friendly, knowledgeable Tech's

Dustin Burkey

brendan van Rassel

Staff tried telling me I needed to change my oil well before what the manufacturer recommends. I also didn't appreciate the condescending manner in which I was talked to. If that was my employee,I would be embarrassed

kourtney c

The guys were amazing for a last minute oil change!

Michelle Barker

Staff was very polite and professional!

Rachel Nadeau

Great customer service experience

Karen Bird

Unbelievably great service. So friendly and quick! Highly recommend this place!

vee s.

Kids working at the shop were looking under the hood for the drain plug, then told me I have leaks in 2 tires since they were at 14lbs...I rechecked them at a gas station and the genius actually filled them up to 50lbs and was using the kpa gauge unit rather than psi

William Alexander

Joshua Dominguez

Had one of my tire repaired in no time. Great service!

Matt Barbosa

jennifer Lecours

Went to get my oil changed here, they came out and offered me coffee or tea, was extremely welcoming , explained everything to me while they worked on my car, did a overall inspection and was extremely helpful and fast. This was on Sunday December 15th 2019 so the TWO guys who helped me that day - THANK YOU !

Mary Fahmy-Deif

Aftab helped me out. Very courteous, friendly and professional. Thank you for the great service!

dinesh p

Penelope Baptie

Good knowledgable people

Amanda T

Horrible service from what I'm used to at Mr Lube. Got there and both bays were taken so I pulled up and waited. No one came outside to greet me or offer me a paper or beverage like they usually do. I waited for 5-10min then got out of my car to go inside and see how long of a wait it would be and no one was even in the garage I had to yell hello until someone finally came and told me there was no way I would be taken in soon, very rude. This place is supposed to be a quick service no appoinment needed place and it was not at all. Drove to the other Burlington location and they were way better!

Arlo Green

Helped me out in an emergency on a Sunday when no other auto shop was open. And I wasn’t even a paying customer! Will definitely make a point to go to them in the future.

Trevor Fox

Quick and friendly

Kelly Clark

Great customer service! Pulkit was a great help with his crew!

Cheryl Groulx

Fast friendly and efficient place for oil changes.

Skyler Cook

Katie Morewood

Decent prices, good service and friendly staff.

Danny Middaugh

Max Maier

Amazing service, oil wasnt bad yet so they sent me on my way and told me to come back in 5K. What honesty!

William Chelsea

As usual Mr lube is happy friendly and thorough.

Allan Ross

Karen Redfearn

A great experience at Mr. lube on Underhill Street. Did a great job on my windshield rock chip. Thanks guys!

Jason Jack

Marie-Eve Ferron Richard23

Kyill Grout

Quality, friendly service. Good social distancing measures in place. Quick.

Shelina Thompson

Super good service Roman. Love the coffee Ashlyn!! Thank you!!

Phil Norris

Amber Harrison

Best Experience I've ever had at a lube shop . All thanks to Rachel and her team it's really nice to have a girl point of view. In an environment like that.

Bonnie DeGroot

Oil change

Roddy Campbell

Great and courteous service provided by Div. Thanks very much!

K Phillips

Have come here for years with mine and my sons vehicle. Always quick and professional. Today they went above and beyond to fix my headlight which was not an easy job. Thanks Brandon for doing an amazing job and being very persistent and for the Manager Craig for being so accommodating. Really appreciate it.

H.Y kim

Orville Osadchuk

Travis Lundi

They charged me $139 before tax for transmission fluid change. Called another MR LUBE location they said I should have paid $100. Thanks Mr. LUBE Kingston.

Melanie Buitendyk

Friendly and very knowledgeable staff. Very professional. Great service!! Thank you!

Brenda Windsor

Peter Van Der Heyden

Sarah Smith

Excellent and friendly service, would return :)

Janet Wilkins

my daughter took her car here for a tire change like we do every year, you pull in and you don’t get out, but all of a sudden her wheel bolts don’t fit her tires anymore the same tires that they have been changing for 3 years and they say it’s our fault that we lost them and they won’t replace them. Worst customer service I have ever dealt with!!! so we go down the road to Canadian tire and the same bolts all of a sudden fit!! And it was cheaper only 55$ For the tire change.

X Omron

Very good service, no hard upsell just suggestions ????

Samantha McConnell

Shakila Qureshi

Darren Gartner

Tim was awesome!! Great service and great people. We will be back again!

Steven Avery

Quick , simple and no suprise charges. In and out in 30 minutes.

Bill Peacock

Excellent service, trustworthy and helpful. Thanks Peterborough team for your great care.

Debra Chapman

Excellent service mo gave me! Very happy????

Douglas Hussey

Came in for tire valve replacement. Quick service. Thanks for your help

Stephanie Ceccorulli

They really try to sell you stuff that you DO NOT need!!!!!

Kathleen Spahan

Bonnie Shearer

Always good work here great staff very friendly

Matthew Pereira

Fast service. Did everything I was expecting at the level is service I paid For. Thanks for the 10 minute oil change!

Tracy Barber

Fantastic service

Karen Lawson

Wonderful service and pleasant staff

Jason Breeze

Derek J M

Mary Ann Muise

corrina cator

Luke O'Brien

Peter was the point of contact, excellent and efficient service, friendly staff. Would definitely recommend.

Dustin Dillon

Colt and Talis provided a great service n a timely manner. Highly recommended. Very professional.

NoGary

This is a busy shop, staffed by a young, energetic bunch who are putting in a good effort. However, they need better supervision and probably better pay. I required an oil flush and change; when I rechecked my oil after driving 150kms, it was already quite dark- this doesnt add up on a full synthetic change on a modern, well maintained vehicle. To compound my doubt, I was assured my tire pressures were checked, and after rechecking after the 150kms found the tire pressures were remarkably low in two tires and different in all four. Lastly, I was not emailed a receipt and itemization of service even though my email was supplied to staff. Beware.

Tudor M

Great service! Cool people! Very satisfied. Shout out to Vineet! Thanks, man.

B Y

Kathy Davey

Excellent service I had a hole in my tire when I was at work so I needed it fixed on my lunch. They were amazing and fit me in right away thank you so very much.

CanadianDominion

Anita Morrison

Excellent great service always

Tyler Attewell

Blown away by the price. $177 for an oil change on a Duramax. Only $89.99 at the stealership. I will say though, the customer service was amazing though.

Jk

I took my own oil for Transmission Fluid change and the job was done nicely, great service and nice respectable staff!

rebecca bloedel

Chad was super fast doing the oil change had us in and out within 20mins. Everybody was super nice highly recommended coming to this location for the best customer service

Cassandra G

Had my winters switch to summers. Didn’t have to wait long to get into the bay. Everyone I spoke to was informative and quick. Once I was down they noticed a nail in my tire and had it repaired at no cost. Definitely will be back for oil changes and future tires! Thanks everyone!

S. Levy

In quick and great customer service.

Walid Abougoush

The experience was amazing. The staff were efficient and friendly. They explained everything as they worked and they had a good team effort. I will definitely be back!

Craig Cornock

Service was fast and professional and the employees were very friendly and knowledgeable. Great value for the amazing level of service. I will definitely be coming back and would recommend this location to anyone for honest and professional service.

Sherisa Monture

Pingaksh Ranjan

Service quality is amazing. Reasonable price and very customer friendly staff.

Jack Mckenzie

Happy with the service here guy was really friendly and helpful

kim darnbrough

Awesome customer service. Definitely be back. They were great from the time we pulled up til we left. Highly recommend

M.

Service is very professional. Roman and Arvi are amazing and helpful. Big THANKS

Corey Wallace

Taryn Nuttall

Lisa Kelly

Amazing service and management. Amba was very helpful and pleasure to deal with.

Lindsay Macleod

There was an issue with my rear differential fluid which Mr Lube had topped up for the first time, it leaked out over the next couple days. Alan took the time to come to my work place and take a look , explained exactly what was wrong, which was totally NOT their fault , and I thought for sure it was. Alan is professional and a very good mechanic, I will get my oil changed there every time. The customer service and knowledge is fantastic!!! Definitely recommend them!!!

nathan hull

Aaron Steele

Service was great, quick and I felt like I worked there. Big thanks to everyone -Aaron

Natalie Dumont

The guys are amazingly good at their job! Great service! I'm hooked????

Precious Amy

Zayn and Rachel is very accommodating and knowledgeable. We will recommend Mr. Lube to anyone who needs their services ????????

Brendan Morrison

We received exceptionally outstanding service from your associate named Thomas today!

Peter Krahl

Nothing but professional ,clean and curtius,yes I recomend this location.c

Thunder Coming

manpreet Kaur

Very quick service, I got my new tires they give me really good deal on new tires. Thank you!!!

Richard Lagace

Good service

Vanessa Zelney

Fast and friendly customer service. Awesome team! Thanks for your help!

veronica skye

bwide556

Hey Guys, These guys on the North Shore Mr. Lube are really awesome folks to do maintenance on your vehicle. Everytime I have went with my Tacoma, they have always done a great job and are respectful. Landon, Chris and the Older gentleman (manager) are awesome. Their crew is always on point in terms of getting your vehicle taken care of. North Shore, if you want good service? These are the guys to do it!

Ali Zakaria

Patrick D

Toby T

Fantastic quick service, fixed my tire in five minutes and as it was just the bead that wasn’t sealed they didn’t even charge me. Old time service, will give them my business in the future. Forgot the name of the guy who helped me but it was a dark haired young bearded guy, man deserves a raise. Good on you Mr Lube!

Kush Family

Had a great experience today at this location. Service was very friendly and quick. Needed a new battery and was on my way before I knew it. Keep up the great service guys n gals!! ❤️

Mike Wolf

Great to be able to pop in and get my tires changed without an appointment. The staff are very friendly and knowledgable. They do an outstanding job of servicing the vehicle and aren't pushy with sales only pointing out what the car is due for in terms of maintenance. They keep very accurate records on the maintenance completed as well which is good for your piece of mind.

Shawn Spears

A+++++ Service , was not a long wait time and service was done quickly

Ashley Cardy

These guys are great! I have had places that were rude to me or talked to me like I was stupid simply because I am a woman. Every time I go to any Mr. Lube they always talk to me with respect and explain what they are doing to my car and why. They are amazing

Brodie H

The staff were very pushy about checking everything and trying to get me to have extra work done when I explicitly told them I just want an oil change. I usually go yonge and mapleview but they were closed that day.

Jesse Coster

Good experience getting a tire patched. Great customer service right from the initial phone call to see if they were open late enough for me to get here after work (they were), up to the actual fixing of the tire which they did quickly with a short wait. Thanks!

Ron McCormack

Hi i had a great visit at mr lube changed my oil in my 2006 chevy silverado ss checked all my fluids guys took good care of all my chevy needs thanks guys at Mr lube see you guys again. Ron

Patrick Greene

Got a second opinion at Jiffy Lube on Anne Street, not only was Mr. Lube trying to rip me off for something I didn't need, Jiffy Lube charges $60 less for the same service. As well as weird confrontational staff at Mr. Lube, I will never be back.

Keith Betz

Good service

Katie Bakker

Adam Pach

Patty Ching

2 hours and 40 minutes to get an oil change! Never come here during tire change season. The guys work hard .

Brenna Fawcett

Dan Wahl

The guys go out of their way to help you, trustworthy in my experience

nasir salman

Richard Taylor

Great place to get your oil changed, a little pricey, but worth it considering how quickly you're in and out. Staff are professional, cordial, and even offer a beverage and newspaper while servicing. Very fast services.

Steph Hanik

The Ladies there are amazing!! Great timely service and professionalism!! Thanks Tim, you all made my day :)

Matt-o R

It was a quick fast lube job with pretty thorough and funny staff. If ya need to git-r-dun come here Mr. Lube + tires quick.

Bill Nauss

Hannah Prokop

Great service, quick and easy :)

Marcus Hamilton

Elliott

Quick service with a knowledgable staff. Worth the $$

moonbeam1303

I am giving a 2 this time because, I was told by them that my tires were very worn and I needed new ones. But, they didn't even put air in my low tires that were at 10PSI. Service was friendly as usual.

Tara Duncan

Wayne Campbell

Fast and Excellent attendent

Rhona Sampson

2016 DODGE RAM THE OIL FILTER CAME LOOSE TWICE .I I ASKED THE MANAGER WHY THIS KEEPS HAPPENING AND HE INFORMED ME THAT THEY ARE HAVING TROUBLE WITH DODGE RAM AFTER MARKET OIL FILTERS STAYING ON TRUCKS .THIS HAPPENED TWICE TO ME .HEAD OFFICE WOULD NOT RETURN MY CALLS AFTER SEVERAL ATTEMPTS NOR WOULD THE DISTRICT MANAGER OF THE HALIFAX STORE !!

Sammy Prigade

this is by far the worse oil change place I've been to. They act like they're hungover 247. Not sure why they are so unpleasant nor do I care. don't bring your problems to work with you. avoid at all cost

De Edmondson

What an incredibly efficient and professional team. Customer service was impeccable. I will only be bringing my vehicle here from now on. Thanks for taking such good care of us!!!

Jason Russell

Little bit of a wait getting in but there was a number of people ahead of me so it's understandable. It's a first come first, drive thru operation and you do have to wait there to keep your spot in line. That said the staff are very efficient, organized and polite. You sit in your car while the work is done and one mechanic keeps you up to date while the other mechanic does the work. They even brought a coffee to me while it was being done. Great service, good prices. I was impressed and recommend.

Jaskaran Sidhu

i have been to this place for the first time and the experience was great. had to get a quick inspection done for my vehicle. Cole was dealing with me. what an amazing worker he is. Thanks to Cole????. keep the good work up buddy.

Rhys Davis

Amazing service, friendly team, I'll be back!

Jake Poirier

Shawn Colebank

Very quick in and out. Friendly staff.

Noreen M

Jordann Bezanson

Went in for an oil change and wiper promotion. Fast and polite service, no gimmicks and some new wipers.

Soso

We had some car trouble on a tight schedule but couldn't find an auto repair shop open on a sunday. Thankfully we found this place and the staff was so helpful and kind, we could not have found a better place to go to!!

Alaysha Hickman

I had a flat tire and these guys helped me out no questions asked!! I guess chivalry isn’t dead!! I definitely will recommend this location to all my friends and family!! Thank you again

Scott Joyce

Karlee Jalbert

The guys at Mr. Lube on Douglas made needing to get my tires and oil changed something to look forward to! They were attentive and diligent with all of the quirks my little Fiat presented, and they were so friendly, chatting with me as they worked and answering all of my silly questions! I felt that I was under great care and was sad to drive off when it was over! Looking forward to my next oil change! Thanks guys :)

steven mcclay

Very professional and they keep.me update on what my car needs to be done

Chase Milner

Outstanding service! All the staff are extremely friendly and make the usually terrible visit to the oil change shop a great experience!

MaryAnn Morris

Travis Young

Great service and bunch of guys

Benjamin Wood

Mo he was very polite, worked fast and efficient... answered any question all in all it was a great experience and would recommend going there to anyone

Martin Benc

Amazing group of young talented and genuine mechanics, every visit I leave im always in a better mood. Mechanics all have a great attitude and the overall energy of the shop shows they actually enjoy working there which is great. Hard to find good workers these days but each of these guys work and act as though it were there own business. 10/10

Sandeep Deol

The overall experience was great. Great customer service, everyone I interacted with was very friendly. Excellent job on my car. Highly recommend!

Fitz 709

Gigger Famador

Excellent service. Highly recommended!

Mayank Pathak

Robby, the guy who did the job was very friendly. Went out of the way to find us a good deal. The hospitality was good and the the service was quick and efficient. I would recommend this place a 100%

Jeff Olyarnyk

These guys are awesome!

Ashley Nicole

Excellent customer service. Convenient location with friendly staff who were very thorough.

Arpan Sandhu

Very disappointed! I went for the oil change and they told me that last time I came here someone mistakenly put wrong oil in my car and this time they have to put the special one for bmw so that it can work properly. They also told me that we need to change the filters. In all I was charged 192$ just for an oil change. Did not expect that much and was utterly disappointed.

Rose Christensen

What a pleasure! Friendly, fast, professional service! I am so happy I found this place. I will be a repeat customer and I recommend them highly! So convenient!

Cindy Kerr

Imraan

Great shop, quick service, honest staff, what more can you ask for?

Alonzo Cactus

Charged me for a power steering fluid top up, even though my f150 has electronic power steering. Quite shady

Michael Leung

Very happy with the work done, was worth waiting and the visual experience

Steve Annis

Very quick with friendly people

tim evans

Well managed curious and friendly haven't had a bad experience at a Mr.Lube in 38 years of being in Canada

Heather Wilson

Tim & Cedric were fantastic! I highly recommend this business!!

Kaitlyn Fleming

behn Holland

We have a concerted bus that we are taking across the country. We came to Mr. Lube to have our oil changed. After a few seconds with Sam (new owner) we knew we were in good hands. The bus was new to us so there were various issues that arose while completing the oil change. The staff were extremely attentive and efficient, every issue was solved very quickly. Not only would I highly recommend this location to everyone, but especially to those prepping for a long trip.

Léa Baron

Excellent service, I’ve been to Mr Lube Victoria today and my experience was great, thank you very much! Brendon was the guy who did the oil change, very competent. I recommend this place.

Matt V

Went in for an oil change and the staff tried to up sell me on an air filter, pcv valve, a new battery and a transmission flush. An $80 job could have turned into a $300 service.

Reginald Nii-Aponsah

John Bougie

I have used other locations for my seasonal tire changes and this one is the best. For three years I have been missing two valve stem covers (a 1 cent piece) and this was the first time (and only location) that took the time to get me a new ones.

Dylan Decker

The folks who work here are super friendly :) Best drive thru service in town!!!

V A

Colleen Thibert

Manpreet Dhandi

Very good service, staff is too good ????

Carly Ball

Quick, efficient and friendly. Thanks Andrew I appreciate the last min help!

Brandon Cox

heather ellis

They are very helpful and honest, but tell you about your vehicle ????

Hans Fequet

Always a good experience here. Good coffee and they always have fresh newspapers, and the crew arent afraid to strike up a chat.

Jason Sheridan

Excellent service from a very friendly staff. They went above and beyond to solve a problem for me. I will be returning for all my minor service needs. Highly, highly recommended

Kyle Porritt

This pesky winter Iv picked up multiple rock chips in my windshield. Cole helped me out right away and seamed very knowledgeable about the service! He’s done such a good job I can hardly see the chip anymore and I’m very confident it won’t spread! Very very happy customer, thanks Cole and the gang at Mr.lube!

Brianne Thomson

Been to this location a couple times the staff are Friendly and offer quick service. Today I got a crack in my window fixed but I have used them for oil changes and a few other things in the past and everyone who speaks with me is professional and friendly.

Jennifer Pilon

Riley fulawka

Very friendly and knowledgeable staff. Nicholas was able to help me out with my oil and diff fluid change. Free coffee as well!

Tambra Collins

Convenient, no appointment needed, very curtious staff, all services explained in great detail. Not pushy about add on items. Quick service. Prices reasonable. Big thank you to my technician Conner!!!!!! Great young man, very professional and friendly.????????????????????

Sukhmanpreet Singh

Stacy Quaife

Highly recommended , the manager was amazing and friendly along with the rest of her staff. Prices were fair and will definitely be going back to get our tires changed over . Thank you

Shivangi Luthra

Very bad service . I went for oil change twice n both times they did not change the oil filter but charged for them .I was watching all this because from last time m suspicious if they change the oil filter. Yesterday they did not change it either . I am not going here again. Be aware and make sure they change your oil filters and you dont get extra charged

DAVID FEDERICO

My go to place for oil changes and basic auto maintenance. Great Staff always available to help . They have serviced a variety of vehicles I have owned over the years .

Ashley Almeida

These guys were amazing! Paid attention to detail and didn't try to upsell me and be pushy. Really enjoyed my service. They were super professional and quick!

Jordan Evans

Lyndon and Alex treated me well come see them and they’ll hook you up ????

Ttarczy

I’ve stopped going to Canadian tire for oil changes & tire changes as I felt like I wasn’t being treated well because I’m a young woman. I have felt very comfortable at Mr.Lube as they tell me what’s going on. Your staff at this location was very kind and calm. I never feel like I’m being taken advantage of, so thank you for that! Some names of the workers that I’ve encountered that were very friendly were Alex, Evan and Ken! Thanks for the good customer service.

Nate Campbell

steph kress

On one of the hottest Canada Days ever these folks were awesome! Came in with a flat and they got me in ASAP, were super friendly and helpful. All around great service and experience. I would definitely recommend this place, if they can work this efficiently in these heat I can only imagine how they are when it’s normal out lol! Thanks again for the help

Roman Smirnov

Jason Richter

Zane did a good job

Mark

we brought our 2010 Infiniti in with a windshield chip and got in right away, the technician took a look and said he could repair it and it only took 15 to 20 minutes and it was fixed. great attitude and very helpful, Thanks so much

Love HQ

randy shea

John who i believe is a lead hand was awesome. Friendly, professional, knowledgeable. Would go back for sure. It was a super busy saturday and he apologized for what i thought was a more than reasonable wait time.

Mike Nolan

Normally great service and experience but today I went for tires. Employees started arguing about the computer in front of customers. Came back this evening to get install on suggestion by the day staff and was told that they weren't going to do anymore tires today. Hope it's not a sign of future service

Cali Mosser

Kevin Nguyen

The most DISHONEST staff I’ve ever met. I came in the first time and did a oil change package which costed me $100 which I was okay with since I had other things checked on my vehicle. But when I came back the second time to do a regular oil change, they charged me THE SAME AMOUNT. When I talked to the manager, he said that the price was due to the “SPECIAL OIL” my car uses although the places I’ve been to before have never said my car uses anything other than the standard oil and charged me no more than $30. Then he proceeded to tell me that it was also because the dollar has gone up so prices has gone up, but that does not make any sense as to how the prices for both visits were the EXACT SAME! Would 100% recommend staying away from this place due to their INCOMPETENCE and their ability to LIE right to your face!

James Forster

I went to get regular oil change and later that day found they didn't put all screws back on oil filter cover so it was dragging on the ground! I would not recommend this place to anyone. They try to upsell you on filters as well by more than 40 dollars, if you see this place keep going rip off and will leave your car broken!!!!

Betsy Saunders

Nicholas Burke

Arsalan Khan

Not even one star This was the very first time I was about to try mr.lube but due to misbehaviour of the guy I wont come back here. The healthy guy on the north shore branch is the rudest person I have ever met.

Karene B

Excellent service, very informative session. Moe was a great help in informing me of what was done during my service today. Great place to get your oil service or tire service.

Nizam

Jenn Wigmore

Good service

Billy Bob

I came here for an oil change against my better judgement. This was a big mistake! First, they told me that my car requires the more expensive synthetic oil. I was able to confirm with the manufacturer that this is not the case and that I can just use mineral oil in my car. Next, my car requires a torque spec to remove the drain plug. They did not have one so they just hammered an Allen key into it. Then, they tried to up sell me an engine flush even though my oil was still golden. They claimed that the manufacturer required it in their maintenance schedule. Not only is that not the case, engine flushed have been known to cause complete engine failure and they void manufacturers warranties. I gave them permission to change my engine air filter, cabin air filter, and coolant. I could tell by looking at both the engine air filter and cabin air filter that they had not been replaced.the coolant had been changed, however, my car requires a special kind of coolant called dexcool. Dexcool is orange in colour. The stuff that they had used was green so it was not dexcool and I had to have it changed all over again somewhere else.

dave moriarty

Great service and friendly staff.

Karen Nelson

Always extremely helpful! Have been going for decades, and will continue to go.

Ga D

Nice people, great service, very well organized place. ????

mj mb

For anybody considering using Mr. Lube I recommend you be very careful and not let yourself get sucked into their sales tactics. Furthermore I would shop around comparing prices before you go there. Even for a simple oil change. I took my car to Mr. Lube yesterday to get an oil change and they charged me $100 when the Mazda dealership charges only $73.00. For that simple reason I will no longer use Mr. Lube. They told me I needed the premium synthetic oil when I only needed the synthetic oil. I called the Mazda dealership after and they confirmed that I only needed the synthetic oil like stated in the manual. Essentially I was up charged unnecessarily. Whether or not they had the best intentions in mind or just flat out lied to me , they were wrong. They will probably try and convince you that your car needs some other services done at that time. I recommend you come back another day to get this work done and not just agree on the spot. Think it over and do your research and don't take their word for everything. I am sure in many cases the work is not absolutely required at that time. They have very good sales tactics and I am just saying be careful not to waste your money there. For example if your car is running fine and they tell you that your car needs a fuel injection cleaning which will cost around $150.00, I would decline and just go to Canadian tire and buy a $5.00 bottle of fuel injection cleaner. Overall the service is pretty good however I am really frustrated I wasted $25.00 and almost wasted $150.00 on a fuel injection cleaning I did not need. I am glad I took a minute to think it over and decided to decline. I will not go to Mr Lube again unless I am in a real jam. They overcharged me for a simple oil change. I hope this helps and don't forget that almost any car / engine questions can be answered on the internet. Have a nice day, Mike

Geoff Clark

Great service as usual, location is full of professionals who are very knowledgeable. Do not get the up sell feeling like you get from other places

Julie Germyn

Great service every time I take my cars here. The staff are very friendly and personable.

Devin Stubel

John Jensen

They do quick work.

Ron Driol

louise gagnon

I have been coming to this awesome place for 10 years and Rachel is the most knowledgeable person there on all types of vehicles and does tires so amazing I will only go when she is working not that I don't trust the rest of the people but she just lights up my day thank you very much for your awesome people especially Rachel

Candice Minke

John and his crew were very friendly and efficient with their service. Appreciated all the help. Neither it was a big or small job they treat you well. Thank you

Pam Lang

Jenni Searle

Samuel Barnes

Good place to go, they dont harrass you with upsells which was sweet. Will be going back to them.

Samantha Moffatt

I have always gone to Mr.Lube, but this was my first time at the one in Guelph. I had an amazing experience today, the guy helping me Robert, was super friendly and knowledgeable. Normally in shops like these I feel like I am being pressured into doing more services then actually needed, or made to feel dumb about my car. But today was hands down the best experience I have ever had, Robert explained everything to me, was quick and just overall pleasant. Will be my new go to location for sure!

Rami Al-Batal

Kurt Young

olideagh

Great service really good guys good service nice an fast definitely coming back

Autumn Cross

aaron culver

Thses guys are great. On Thanksgiving soneone pulled the valve pins on my front tires and gave me a pair of flats.Tim and his crew helped me out and got me fixed and going again even though they were super backed up. Can't say enough about these guys. They are The Best!!

G Davies

Grant Nelson

Very helpful attendant was able to quickly diagnose engine issue causing the check engine light to come on.

MaryJean Loveless

My opinion the best Mr.Lube in the city!!! Very professional, friendly and helpful would recommend checking this place out the next time you need your oil change,!!

Brandon Ruttan

Went in the other day for the first time and had some awesome service i must say! Jake was easy to talk to, worked fast, and had very positive things to say about the company! I will go back for sure, hopefully the service is consistent and as good as my first time in!

Stan Lee

would give 0 stars if i could. they try to up-sell the crap out of their services which are 99% not necessary. Went in for a basic oil change and they suggested over $300 of additional work to be done- no thanks. Would advise any one to stay away from this place, what a terrible experience

Dustin

Great service and friendly staff.

Lorne Thornhill

Great Service. Couldn't possibly say enough positive things about this location in a review

Furquan Siddiqui

Excellent service. Very nice team.

Brad Howran

Quick service

Meghan Smith

I am a healthcare worker and I was able to get in last minute before 6pm to get a oil change done. Rick was the fellow who took care of my oil change. He was pleasant to talk too and was great to recommend me things I needed to have done! Will 100% be back! Thanks for all your help!

Chantel Cook

Excellent. They go above and beyond. Very friendly staff. My number 1 choice always.

Tyler

First time taking my car to get serviced. Everyone there was great, especially the older guy with the Eastern European accent.

willow lee

Super friendly and helpful staff. Tim was great!

Kim Sterling

Awesome service

chelsy edwards

Usually very happy however my husband was told half an hour and it took almost two hours to get in. I'm fine waiting but don't underestimate by so much! We ended up going back another day and we left the car so they could put the tires on... Picked up later only to find the windows open. Not appreciated.

Jenna Goncalves

I’ve been going to Mr. Lube for years now getting my oil changes and tires done. I’ve always found they’re pricing to be a little higher but when I called today to ask how much they would charge for a tire change plus putting new tires on rims they told me $180 + Tax. I just got my tires serviced for $125 And experienced the best customer service!! .. I’ve said this before and I’m officially saying it again for the last time .. you lost and customer and will loose more if you continue to overcharge customers.

Shahed Rezwan

Mohit was amazing. Checked everything for my car and also gave me a discount. Will definitely go back to him.

Mike Fairservice

Staff was great. Got the job done quickly and were friendly and professional. I highly recommend this location.

Matt

Excellent and efficient service. Manny and Joe always deliver.

Kyle Austin

These guys are amazing. Not pushy, very kind. This place is super efficient, and had has won my loyalty. I would suggest this location over all competitors. Enjoy.

Ashwin Varma

Alyssa Goward

Staff are friendly courteous professional and knowledgeable. Always awesome service

Kayla Collins

KaySquay

Never have I seen an establishment so efficient. The owners are the friendliest most sociable people, who go above and beyond to meet the customers needs. The staff is extremely knowledgeable and they work together with the utmost respect. Excuse the irony when I say they are like a well oiled machine. The employees are constantly helping each other even when working on other vehicles, and having a great time doing so. They will always let you know when maintenance is recommended for your car even if they can't do the service themselves. This shows that although they are a business, they care about the community, because they are part of the community themselves. In short, these guys are so good, expect to get you oil changed within 10-15 minutes. You can also do tire rotations and winter tire exchanges without appointments, as well as almost all of your other fluid services

Allen Dunbrack

Went in for an oil change. They said it was at least an hour wait. I had never been to Mr Lube before. So I went in and asked if I could leave my keys. He said no they don’t drive the cars in. Ok that’s fine. I said can I leave he said “yes, worst case if you’re not back when we’re ready for you you’ll be bumped a spot”. I said ok great. He never once said I had to leave the car. Which I would have done if he said it had to stay. So I left with the car. When I came back they gave me a time of 40 minutes and said I was supposed to leave the car. I told him that’s not what he told me. He insisted he told me to stay. When he did not. It was busy he was dealing with a bunch of people. I was just dealing with him. He not once told me the car had to stay. Otherwise I wouldn’t have taken it. No big deal so I left.

Brianna Stewart

I have been a Mr.Lube customer for as long as I've been driving. They have great customer service, very friendly staff, and never fail to disapoint me. They are also always very efficient and quick. (:

Kevin S

I have been to this Mr. lube several times. Not only have they done oil changes for me but also I’ve come by and they provided great service for checking battery health and rebalancing tires. They are very friendly and I always have made an effort to return to this location as my first choice.

Matt Piché

be careful when going here, although it was a quick service and they seemed to be thorough, when i got home i took a look at the oil level and it was far to high! not a huge issue although when i crawled under my car to change my oil myself a while later, i found that the oil plug was far tighter than required, the plug showed signs of being cross threaded, removed and put forced back on, luckily the threads on the housing were fine! had to replace the plug after fighting to get it off, when i tried to take the oil filter off i found the same thing, it was far too tight, once again luckily there was no damage to the threads for the oil filter. i wont be taking my car here again.

Tina Williams

Great servive frim Mo and the guys. Would recomend to everyone.. Thank you

Behn Kane

They do a good job everytime .ive been in a good 15 times

shannon renouf

Sarah Sobry

Sheryl Compton

Kenmount Road location was quick and easy.. in and out for my tire change. Griffin was friendly and professional.

K Th

Amazing service! I went into this oil change shop, expecting a straight oil change and nothing else. I was amazed by all the bases they ended up covering, they checked over everything except for my brakes. I even learned that I have an air filter in behind my glove box, that has never been changed before my visit. Before leaving, I learned they service tires as well. I defiantly will be back to this location for an oil change and to get my summer tires put on in the spring.

William Daniels

Very friendly and honest service. Told me that I didn't really need an oil change and just topped me off. Saved me 20 bucks.

Marg Johnson

Polite

Eric Shaw

The Assistant Manager Mr. Pulkit and all staff that worked on my car where amazing. They were honest, personal and fast working. They notified me of my bald tires and hooked me up with the mpi tire program. They discounted my oil change when I applied for the tires. I have been to other body shops and my car dealership for these types of services to have to wait way to long and pay way too much in comparison. I will always use Mr. Lube for service on my car moving forward! I 100% recommend to all!!!

Sasha Hindle

It's the best

Navpreet Bhullar

Good sta8 here Andy, Texas, dev.

Chris Lindo

Great service. A little expensive because I got the full service. But over all, did great work. Very informative. Would recommend to others.

Tammy Heidinger

They are very friendly you don't have to get out of your car well they change your oil or tires. I didn't feel like they were trying to up sell me on things. They just mentioned things you could get done.

Michael Brown

Jennifer Richardson

I called Sunday and asked if this location can do winter tire change over for winter tires off rim. I was told yes they do charge $68.99. Monday my car is taken in for the change over and I was charged $125!! for winter tires to be put on. Unfortunately I didn't take it in myself so couldn't address it at the time of service. When I called the only response I received was there must have been a miscommunication. **added after emailing Mr. Lube as requested** received email from manager stating the same as I was told before. Must have been a misunderstanding and that the price for off rim change over is $110 +tax. No standing behind the quote I was given when I originally called and asked specifically what off rim change would cost. I have never paid that much in my life!!! I was offered a 15% discount on an oil change if I come back. So basically if I come and spend more money at their company I can get a discount on an already over priced oil change.

Rick Robinson

Benjamin Moffat

Josie pickles

They were kind, quick, and the first mr lube that hasn't tried to trick me into spending hundreds of dollars under my hood. Will be coming back.

Taylor Morash

Neelam Jahan Esmail

Very fast. Great customer service. Went above and beyond.

Wil Noganosh

S Kenna

Very friendly and knowledgeable staff. I do not have to wait in line and service took less then 15 minutes start to finish.Very clean location.

Brad Marshall

Aside for the non-stop attempts to upsell, I like this place for the ability to drive up without an appointment. Staff is always friendly. Free paper & coffee are nice touches.

Kerri Ann MacAskill

Gabe

Amazing staff and customer service

Scott Sheldrake

Fast service and friendly staff

Rick Humphrey

Daniel Villada

Kaitlyn Beauvais

We had an amazing visit at the store today, Jayden was very efficient, knowledgeable, and very polite. All in all a great experience, and we will be returning for our next services. .

Tejbir Cheema

Great location and.cheaper then the other spots intown

Monis Alam

alyssa spataro

These guys are the best and so generous!! Highly recommend with all your vehicle needs.

joelwakelin

Ridiculously slow guys hardly know what's going on

Jessica Edwards

王TV小小

Melissa Boileau

Absolutely amazing staff

Clifford Maynard

Great service. Gentlemen were very knowledgeable and efficient . Will be doing the rest of my oil changes there . Quick and affordable. Highly recommend!

Greg E

Fantastic service, honest feedback regarding my vehicles issue, helped me solve the issue and saved me a bunch of $$$. I'm from out of town but it's worth driving here for service. 5 stars, easily

Jesse Bacon

Took in for oil change they said there was other work that could wait but better to take care of it soonee rather than later. So i decided to take their advice and do the extra work. I could see the mechanic sturggling with something under to hood while he worked and turns out the broke a part under my hood. Had to leave my car over night and take a cab home. Ive had to cab multiple times since then so this has been the most expensive oil change i have ever had. Wont be going to any mr. Lubes ever again and will tell friends and family to do the same.

Jeff Hall

Very professional and clean service

Dylan Reid

Usually a great place but last 2 times I've gone it's been bad experiences. Last time I went they had a young kid who was not receiving help when asking and it took a crazy amount of time to complete just an oil change. Today I called ahead to make sure they had time to do a tire balance and they said yes and told me price. I drove right there across town and upon arriving told me that they did not have time and that there was nothing that they could do. It's 4:15 and they close at 8:00.

john selles

I would not recommend this business. Sat in line for an hour and then told I had to go behind someone else who apparently was there before me. Totally lacking in professional experience and very very slow service. Never going there again. And they can't even spell tires correctly in their website

Jennifer Lumsden

I absolutely love this Mr lube. The service is amazing!!! And the people you couldn't ask for any better staff. Love them and recommend to everyone!!

Dianne Wilding

Great service!

James Dielissen

First time here, used to Calgary Alberta. Absolutely wonderful service.

Samantha pollett

Tammy Dillman

Awesome customer service. This company has gone over and beyond over and over again. Friendly and fast, also tell you what needs to be done, and do a great job making sure everything is working. Headlights, turn signals, brake lights etc. Thank you Andy and team :)

Mariah Stabb

Ethan/Jordan were amazing but mostly ethan. Thanks for being awesome and super hospitable. You made my experience awesome +for someone who knows nothing about cars) you're the best Mr lube.

Kartar Singh

Took the time to make sure i understood the recommendations i i needed!!

Homie VanEvery

Fast friendly no appointment needed stay in your car service

Romero Veras

Practical and good quality service

Alex Alex

I’m just livid right now; I normally take my car to jiffy lube on Eramosa rd... my daughter brought her car here and it took over 30 min just to do an oil change.... on top of that they tried to sell her filters that weren’t even dirty! Won’t be coming back!

Noreen Gemmill

Excellent service. I will definitely visit those boys on my next trip to Brandon. They made my morning will smiles and kindness and excellent service. You guys rock ????????

Denise Carver [Staff]

I received excellant service! Peter and his staff were very courteous, helpful and prompt in the services they provided. Would definitely recommend and come again

Nicola Crichton

Tim is awesome!! Great service. Would never go anywhere else. This team is on point

Robin Slater

Fast, efficient and friendly as could be. A little pricey for just winter tire change in rim's, but is not up to the staff.. I use this location for oil changes as well. Hint: get your winter tires done now to avoid the crunch that always happens with first snow fall.

Scott Smith

I came in for the first time today, and I was expecting a totally different experiance. Tarjit welcomed me right on in with no wait. He was SUPER professional and never pressured me once. He informed me of ALL relevant information for my vehicle, and again didnt pressure me for any extra services. I told him my budget and he was great and I was in and our in out within a half hour. Best oil change experiance I have had in a long time

Mike Bercier

Ishu and Pulkit were fast and friendly, I will definitely be returning!!!

Charles Gazley

Always polite staff. Very knowledgeable

Kyle Green

The guys here at Mr. Lube in brantford are very respectful and polite and they get the job done fast I had a Great experience.

Max Legge

annmarie clarke

Went to this shop to get a few things done with my car. Oil change & tires was quick changing, great service the staff were excellent!! thank you!

Mike Leonard

Great friendly service!

Alex von Knobloch

Got a oil change and got my summer tires put on. After returning home, I noticed that one of my hubcaps was missing. I called them and they said it was broken so they could not put it on. I can't prove it but it was not broken before; at least tell me upfront and be honest with me before I drive away. Wont be going back to a Mr. Lube again.

Martin Barclay

Oil , filter fluid changes while you wait other services including digests available.

Jason Jonkhout

Meaghan Ross

Excellent service!

Ray Green

Please be careful with tyre changes, i had a buzzard experience changinging mag wheels on my car. Igave the person four caps and found one missing when i got home. I went back to get an explanation. We viewed the video for about an hour, it was raining and could not get a clear view of the work.The tyre of the missing cap still had the allen bolt attached but no cap cap. Now i have one without, hopefully i will be able to locate a replacement.

Jason McTaggart

Carol Wilbur

I have been taking my vehicles to the Briar Ave location for several years. All of the staff is friendly, efficient and willing to explain when and why your car needs a service. I will keep bringing my business to them

nathaniel mackenzie

One of the younger techs was pretty rude to me from start to finish. Also refused to give me a itemized receipt. 250$ for oil change and a air filter seems steep to me. I'll continue doing my own oil changes from now on.

Ian McDougall

Excellent service as always by Tim and Jaydon

Rob Coombe

Good service had my tires changed all four tires different air pressure one was at 50lbs suspose to be 36lbs

Walker Bradley

Great service, friendly and knowledgeable staff, these guys are awesome!

Angela Lumsden

Waited 4 hours for tire change..then for them to charge me 108.00 and to tell me they just put two bad tires on and I would have to come back another time to get new tires installed. No offer of paper or coffee..very unhappy customer.

cyle campsall

Jayce Taylor

ste bry

Quick and professional service.

Kelly Mclean

5 stars to Mr Lube in Kelowna on Underhill. All the staff here are amazing! I always have amazing customer service, I would never change where I go to get my car or truck serviced. I have never had such amazing people work on my vehicles as I do here. I recommend everyone get their vehicles serviced at mr. Lube. Thank you!!!!

chrystal shellborn

Excellent customer service.. friendly and efficient staff!

Nic Kapush

Have been here a couple times now and I have to say my experience each time has been better and better. That's saying something since the first time I came they were spectacular. Just had my tires changed over and Jordi I think his name was was amazing. Very professional and helpful just a joy to talk to and deal with. I will be back for sure over and over can't say enough good things about this place and more importantly the people that work here.

VERN M

Fast service and friendly people

Eric N.

Brett Miles

Will now refer to this place as Mr. Con artist for alot of reasons. The "Technician" told me my rear differential fluid for my all wheel drive needed changing for $150 when the unit is self contained, never needs changing and only needs repairs for when its leaking. The same "Technician" told me they were to check my air filters as part of their oh so generous multi point vehicle check. The "Technician" used brute force to get my glove compartment open and ripped the cabin air filter while taking it out to "inspect". so now it has to replaced by them for 3x the price for a P.O.S filter. They also use vocabulary and grammar to try and manipulate you and charge you an astronomical amount for a can of sea foam for an "engine clean and flush" It's a shame I had to get my oil changed here while visiting family and ran out of time just to do it myself at home. Atleast the synthetic oil change was competitivly priced. Only thing they got right. I saved myself Atleast $200 of unneccessary third party "fixes" that would probably have to be fixed by a dealership anyways but paid 300% more for air filters because of their lack of skill. Dont go here.

Debbie Higgins

Cheyenne Franklin

These guys are seriously the best! I was stranded as a hose in my car blew and leaked out all my coolant. I called to see if they would be able to take a look at my car if I got a tow truck to drop me off. Instead, they ended up coming to me and fixed my car where it had broken down. I am so appreciative that they went out of their way to help me! I cannot thank them enough, they were absolutely amazing :) I know where I will be taking my car for servicing from now on!

Michael Bush

They overcharged my for some diff oil told me I had a locker to find out later it was an open diff. I will never go back crooks

Antionette Ferguson

Excellent customer service. They made a great first impression.

stephen ferguson

Amanda McIntyre

We brought our truck in for an oil change and the damaged the drain plug. We discovered two days later that there was also no oil in the truck. We brought the vehicle back in and they refused to take responsibility for their mistake. They confirmed that they would order a replacement drain plug and have it ready to install in a couple days. No call - 1.5 weeks later I called them and they never ordered it. Terrible customer service and they call their customers liars. Will never go back here again!

EJ Lung

Excellent oil change experience! Well done guys!!

Mary Ruth Peltz

Great service and friendly staff

Carolyn Schissler

Very friendly service and incredibly accommodating. 10/10 would recommend this location!

Brianne Reed-Groody

They were very helpful, great service. Went above and beyond to help with some issues unrelated to my oil change.

kevon batista

Friendly staff and excellent service. we liked the work done.

Paula Crawley

Very courteous staff

Lori Mannen

Very friendly and knowledgeable!

Jessica Treger

Super awesome friendly staff and work was done SO QUICK!

Jo Jareon

They are so wonderful to me, Josh & Chris. They have given me advice to deal with my flat tire situation on my rental car. They switched my spare tire from the front to the back because it's safe that way. No charges for their services. These guys have made my day!!!

Matt C

Don't Trust this guys. Bad work practices! Wife got an oil change done here since I was out of town and when I came home 2 days later I thought it sounded funny. Sure enough they put extremely little oil in. I drained a total 1.5 L out when troubleshooting the problem. It should have been 5.5L. I approached the manager with questions and he just ignored me. The cars dip stick is abnormal (mini cooper) and the new oil is very hard to see on it, but that is no reason for the worker to be dumb enough to put just 1.5 L in. For 2 days the engine ran with little oil which forsure caused damage, but it is the type of damage that I will only see down the road when the engine doesn't last its' expected life.

Cal Clarke

Oil changes aren't cheap anymore. However, they do a great job. Professional and quick.

Marty Bulmer

Get in first thing when it opens and you're in and out!

Peter Muth

A Yada

Quick, knowledgeable, nice. Love that I can just show up whenever without having to leave my car for a while or make an appointment.

Aleisha Brittain

Colin Brown

Great service. Friendly bunch of guys they have there.

Todd Robinson

A little more expensive than the dealer but at least I can get my oil changed in minutes not hours, without an appointment. Staff are friendly and helpful.

Mat Schiller

Crazy May

Great customer service

Mo H

The worse oil change service in Guelph. The only 5 star reviews are from fake accounts that they're making to negate the bad and honest reviews. Everyone in there has an attitude for no reason, which doesn't bother me, however, they are petty. For example, if you try discussing anything , they'll make you wait longer, mess up your car on purpose, etc. Do not come here and thank yourself for reading this review. Very dishonest people. Especially the oversized man with the beard.

Laura Jensen

Cienie

Great service

Jeffrey George

Fast, friendly and complete service. Thanks folks!

Kevin Fresco

Way too slow took them 50 mi a to do my oil change. If u wanna spend ur day there then that's the place to change ur oil.

magnus harā

Iván Escalera

After spending a whole afternoon trying to find a walk-in service. I decided to come to Mr. Lube this morning. Best service ever. And so fast.

Elvin Prakash

Mathias Vermette

Ishu was very helpful and straight up about my car

Troy Henson

Sukhpreet singh

deep pawan

Always perfect customer service. I highly recommend this place.

Kate vanderZalm

Great friendly service. Very professional and polite! :)

Cait Ryan

Best staff in town! I will only go to this location. Great prices and quick service.

Meghan Fodden

Talk about full service! Everyone was super nice and very thorough.

Jean Doug

Jordan was very knowledge and professional. It was a good experience dealing with him and how fast I was attended to for a top up of oil.

Darrin Sali

Pulled in to have my mother in laws TPMS reset. Initial thought was sensor had failed. When technician took tire apart to replace he managed to get sensor working and put all back together. Rachel didn’t charge us anything for effort. Wished us a merry day and off we went. Nice to see such a nice team of people who could have easily taken advantage of a person. Hard to find a place that will go above and beyond nowadays. Thank you Mr.Lube.

denise dinn

Karen Leyte

Landon Mosser

Fast service and very affordable! ill never go anywhere else

Brett Wood

Good Service, Attention to the details

Kathleen T

Excellent service and the staff were very friendly and helpful

GEORGE GIBB

Good

Danice Kelly

Fantastic customer service! Everyone was so sweet. And to top it all off I didn’t have to wait long at all to get my tires changed!

David Whitty

Jeff Sayers

Needed an oil change done in a hurry and this place exceeded my expectations. Very knowledgeable, very quick and a clear focus on customer service.

Keegan Theriault

Cathy McIntyre

Very good

Soltaneh Jamil

Natalie Natalie

Pat Jones

Nice quick service. Very friendly staff and competitive prices.

colin binnington

Had my tires changed over from winter to summer...... they kicked my front rims to remove the stuck tires from the hub.... kicked them so hard....the alignment was thrown off.... I will never go back to such an unprofessional environment.

Dean T

Predictably quick and I have been going to Mr Lube for years. Very competitive rates. I have an exhaust problem with my vehicle that I just purchased (used). I needed to see under the car and normally use my jacks and stands to work on my vehicles but am recovering from shoulder surgery and cant lay on a sleeper to get under. At Mr Lube I was allowed (with hard hat etc) to go down under my car for a minute to visualize and photograph my exhaust issue. I can now go back to the car dealership and show them what is going on. I was also able to check for other problems and there was nothing serious to be found. This access in itself has value to me. I wasn't offered a coffee and newspaper this time but probably because I chatted away with the techs and I enjoyed their conversation. ???? I did not have to wait either - just arrived and was directed straight in to the garage. Not bad for a Saturday.

Anoop Hans

The staff is super helpful.

juliet katai

Crystal Winegarden

Vince Olfert

Arrived at 7:06pm, was told it wouldn't be long...waiting...waiting...only a few more minutes...8PM!!! Not good for setting client expectations and dragging them on.

Madeline Hagan

Oskar Rimland

Haritik Goyal

Thank you Pulkit and Ishu for providing me exceptional service and deal.

Jenna R

Amazing service!

Marcus Penney

Scott Loveland (ryeandcoke)

Popular place. I wish they had both bays open this morning. I’ll have to go elsewhere for service

Barb Allan

Anushpreet Kaur

Cleanest washroom I’ve EVER Seen!!

Heather Walker

This family owned business is awesome. I was on vacation and had a flat on my rental car and they went out of their way to get me safely back on the road. I just wish we had service like that in the states! Victoria, you are lucky to have this family owned Mr. Lube at your service!

amrit singh

Poor service, and rude staff... they know it’s busy time they can treat customers rudely

Steve Koncovy

Very good customer service

Erin Carter

Landon and his crew are amazing! Excellent service provided, and super friendly. I will be happily recommending this location to everyone I know.

Brian Rodgers

VISHNU V CHANDRAN

One of the best service in Victoria.

nick johnstone

Lucas was great, fit me in when I was in a crunch. This guy is a star.

Doug Butcher

lunch box

Renee m

Arlyce Allan

Great service. The manager is one of a kind! Great crew!

Beth Rex

Jason Gagnon

Great customer service!

alan robertson

Avoid this place if you know what’s good for your car. I went there last week for a routine oil change and ended up having to go back the next day due to a major screw up on the part of the technicians. The oil change itself was fine, but in the midst of trying to upsell me on everything from a 2300 pair of tires and and rims for winter, to 300 bucks to replace 4 spark plugs. They managed to leave one of the ignition coils hanging out when inspecting said spark plugs. Not lose, not halfway in. But literally just left out sitting on the engine. Throwing a wrench at the car would probably result in less potential damage. About 2 minutes into driving home my car started misfiring and the engine light started flashing. Managed to make it home popped the hood and found the ignition coil in cylinder 2 was left out and just chilling on the engine. To make matters worse it could not be secured back in because the bolt was now missing. So I had to go back and fortunately they still had the bolt on hand so we could secure the coil in place but for the sake of your sanity / safety / and car I would just go somewhere else.

George Lagendyk

Fast service, friendly staff

Steve Brown

Peter changed bulb but identified wiring issue . No charge. Very satisfied

Valerie Johnson

Very good and fast service

Pete Lotimer

The oil change was done as required, as they advertise tire repair, I asked them to look at at a slow leak I had in one of my tires. They informed me they couldn’t find anything but they had tightened the air valve and charged me for a tire repair. The tire continued to leak and when I went to a tire only business they found a large nail in the tire, they told me they didn’t know how anyone could have missed it. The staff were courteous and friendly but I wouldn’t trust them with my tires.

robert McDonald

Went in for oil change. Good service but $99.99 for their full synthetic oil which is more expensive then pretty much anywhere else. When I left I saw the sticker in the windshield said next change required in 5000km or 3 months. I called to check and they said all oils last only 5000k. Called VW, as that's what I drive, and they confirmed that full synthetic should last 15000km. Mr. Lube you are screwing your customers. I will not ever come back there.

Emily Yallits

These guys came in so clutch for me!! I called in 10 min before closing with a bit of an emergency and they fixed my tire well past closing time. They were super on top of it and were able to get me set up with new tires so fast. Amazing, friendly service. Highly recommend!!

Andy Tripp

Christian Oliver

Andrea Blank

I always get my oil changed at Mr Lube! They're quick, efficient and always check everything over to make sure my vehicle is in great condition. The staff is accomadating and great to chat with! Nikita and Tim recently tuned up my lola and I couldn't be happier!

Luke Irvine

Great customer service, fast and efficient Couldn’t recommend more and certainly letting everyone up on the mountain know about the great service!

Suki Bajwa

Great service!!

Ed Toombs

Great facility i get my. Tires changed there every season, friendly knowledgable staff

D A

Excellent service, great teamwork and terrific customer service.

matt smith

bill purvis

Robyn Poirier

Amazing service. Always feel like they have my best interest in mind!!

Lexie Cruz

I was able to get in right away and Lucas did an amazing job. Highly recommend Mr. Lube on Briar Ave. In and out with great service

Tamara Roberts

Blow away! Amazing service all around. Great price. Free windshield wipers with coupon on website!

Laureen Hissa

Well taken care of

Duane Sullivan

Sometimes a little to Selly but fast service.

Ron Ewing

Quick service and good attention to detail

Curtis Fleury

Fast and excellent to deal with will be back!!!

Savona Lyon

Amazing service! These guys rock????

Mona Ganesh

The service technician, Mike, had no customer experience. After I stated I did not want to replace the air filters and I would do that at my mechanics his response was "they are going to charge you more but sure I'll put these filthy ones back in" and then he walked away and asked a much nicer technician to complete the job. I came in expecting to spend the $55 on a basic oil change not spend an additional $100 for 2 air filters. I usually do go to our mechanic and trust him much more. Please drive away if you Mike is your technician.

lance edwards

Awsome service. Very knowledgeable about my truck and what needed done. Have recommended to family and friends

Oscar Straus

I went back after I discovered an oil leak after an oil change and they fixed it with an apology.

Leo Philly

Everyone that works there is recpaotable and all are trained wello

Jeff

Great service, reasonable price and a complimentary signal light bulb change.

samuel warkentin

Alex and Tim were great! I needed a windshield chip repair and the got me in right away. Fast and great service. Just come here for your vehicle service.

Stu Cureton

First time visit today. Great service. Will be back.

Jennifer Cunningham

Great experience! Great people! The female Manager there to good care to make sure my service was going well, offered my dog a treat and chatted with me while Zach worked on my vehicle. Zach was super polite and made sure I was comfortable while they were doing the service. Great bunch of people! I'll be coming back for sure!

MEHERBANSINGH MALHOTRA

cathy blower

Very good service— Mo was very good!!

melissa sloat

Elusive Toddini

The oil change is just a gimmick to get you in the door. What the staff are really trained to do is agressively sell you expensive solutions to problems that don't exist. Their 20 point check up will always find these "problems" with your vehicle and their "solutions" invariablly involve expensive fluids. It's nonsense and you should ignore it. Just keep them focused on changing your oil. They CAN do that.

Mark Trudel

In to get an oil change, took absolute amazing care of my vehicle. Noted my passenger wiper was a wreck and provided a new one at a discount.

Giulia DiBerardo

Somewhere out there Jim Treveling weeps. My bf brought to this clownfest let me tell you about my expeirencre. The guy working says 40 minute wait . Lo and behold we are waiting for hour and a half. They didnt offer us coffee and in the midst of beavus and butthead arguing someone comes and hands me a stinky paper. They were honestly so bad we thought we were on shutter island. Oh wait it gets better this imbicile Rodney slams my hood like it aint no thang. Take your 59.99 elsewhere ????

Josefina Rodriguez

Excellent service

Courtney Morrison

Fast, efficient, friendly.

Christina Larsen

Chris is awesome! Super helpful! Highly recommend their services, they care about their customers!!! ????

Mike Jack

Peter C

Over the last couple of years I've been taking my vehicle to this Mr Lube because of the convenience. The first time I was there I had to correct them on the manufacturer's recommended mileage for my next oil change for my particular vehicle, but that is not a major issue. I recently had issues with my steering and took my truck to the mechanic. The mechanic indicated the steering fluid was very low and the last person that checked my steering fluid likely did not tighten the cap properly. After replacing my steering column and filling the steering fluid I'm good to go again. My sister had a similar experience with in Ontario a few years back. She had an oil change done on her car at an Ontario Mr Lube location. Shortly after her check engine light came on, but she could not immediately pull over because she did not feel safe in the area she was driving. The mechanic indicated the oil drain was not properly tightened. She had to have the engine replaced. I will not be going back to Mr Lube.

Amit

Graham Hodgson

It was overpriced and a waste of time to drive into it. I drove out when they tried to charge me $51 plus tax to change $20 worth of oil.

speedzees

Holly Heffernan

Alex Shkuratoff

I took my car for an oil change August 29th they forgot to reconnect my pcv valve causing issues with my car and having to have me take it to another shop and leave it overnight and to travel around by Uber's. The mechanic shop left me an invoice saying that this was 100 percent mr.lubes fault instead of them paying me as I asked they have offered me a credit to their organization instead. Why would I want to bring my car back to them for another mistake to happen. Own up to the mistake and pay my invoice as I asked. Head office asked for my contact information on my previous review but no further follow up it was just to look like they cared about their reputation which obviously they do not. Seriously do yourself a favour look else where that may charge more initially but will save you time and money in the long run. This is my third time leaving a review they say that there looking into it and will contact but they never have any follow up or accountability. Go elsewhere go to another quick oil change place , go to an actual Mechanic but do not trust them with your car as there is much better integrity and service else where

John Robichaud

Big rave to Dev and the boys at this location...very professional ???? ???? ????

Tyron Gauthier

Quick and simple. Hung out and listened to Sirius in my car

J

Be better if it wasn't so expensive and always trying to up-sell

Patrick Reardon

Eric Gignac

I had a small surface chip in my windshield. They repaired it quickly for no charge.

Ryan Forbes

Waited in line one car deep for 45 min. All three bays people were getting tire changes. I thought it was called Mr. Lube not Mr. Tire & Lube. I don't understand why they wouldn't reserve a single bay for only oil changes. So frustrating. Next time I'll go to a place that only does oil changes.

Robert Forgeron

Tim Duncan

Service is always amazing. Coffee and Wifi is always a bonus. Great job guys.

Jennifer l

Staff was very helpful, fast and efficient. Good attention to detail. Good place to come

Tejas Dutt

Jacquelyn Curren

Jared Dinsdale

Great service

Jimmy mcdermott

I've had oil changed all over town these guys are by far the best. First time customer and was treated professionally and they were super fast. These are my guys now for sure!!

Tim Coulas

Great friendly service and very knowledgeable.

Bernice Pyke

I was in for an oil change on April 4, 2020, around 2:00pm in Bay 2. I would like to say I received nothing but exceptional service and would recommend this Mr Lube on Lacewood to all my friends and family. Keep up the great work and thank you for the great service.

Bryce Warnica

Anmol Padda

Great service, Definitely recommend this place. Helpful staff, Amrit was really awesome.

matty king

Edward Tsoi

This is my second visit at this Mr. Lube location for an oil change and I am very pleased to say that the staff there was extremely courteous and professional. Aftab and Nav were very polite to my passenger when they needed access under her seat to inspect and replace an air filter. They were positive, friendly and never hesitate to carefully explain the work being done. All this and wearing their PP&E properly. I will certainly be coming back and hope to see them again.

Garry Mathaun

it was a great experience of having an oil change at this location. technicians are really experienced. Mr. Moe having really good behaviour and more professional towards his job. Everything is done within 10 minutes. I really recommend others to visit this place once. Good luck....

Angela Norman

Nice and no hassle service. Sit in your car while they change your tires and oil. Good experience!

ash mak

Not a bad place went there once with my infiniti service was quick and also got $50 since I got multiple things changed.

Russ Mitten

Top service on injured tire. In and out in great time. Great team at thus location

Ankur Nanda

They are the worst people in the area. I arrived 15 mins before the closing time and they rudely said they can't fix because its closing time. Wonderig then why the closing time is 8 pm they should keep it 7pm instead. People working here lack in professional attitude. Never recommend anyone.

Homer Lensink

Good experience all around. Fast, well priced.

Mateo (Mateo)

Hardeep Kaur

Advisor mr simran and the other employees of this branch but mainly the mr Nav and simran give me the great service and they solved the problem related to noise coming from front side.Moreover, I was surprised when they and the other white guy said we can not install these two tire on the rim of your car because they said they never know when these two tire will blown because the bad condition of the winter tire which i have from the last season. That’s mean they never compromise with the safety of the customer for the just creating revenue for their owner.

Jalil Benadda

Good and quick service, and very friendly staff

Greg Binions

Been here a few time, always had a good positive experience.

Lon Weller

Great hard working professionals

Tim C

Very kind and professional! Exceptional customer service and mechanics who get the job done promptly.

Pamela Harris

E R

I desperately needed my CVT transmission fluid changed for my Jeep Patriot a few weeks ago and barely made it off the QEW and into Mr. Lube. The guys were great! They knew what they were doing and got my problem sorted immediately. I was on my way with newly replaced CVT transmission fluid within 3/4 hour!! Thank you and great job! Oh, and reasonably priced!

Linto Paul

Very poor service (customer & vehicle)

MILTON TOVAR MILTON TOVAR

Amokura Tapiata

Thanks to Cole and the team for helping me out and replacing my tire valve on the spot. What a legend!

Nav Kaur

Leadership isn't something you see often in retail. 5 minutes into my first service! the manager asked me to vacate the vehicle lol! I got out and he vaccum the sendiwhole whole car!! Awesome ????

bryde

Really enjoyed my service here at Mr.Lube. Did a summer-snowies swap and the techs were very friendly. Gave me some honest advice on my remaining tire depth which I appreciated. I had my infant son in the back seat with me. He was scared because of the strange shop noises. They let me exit the car to take him into the front with me. Because of the exceptional circumstances all the techs came by to wave to little man. We had fun, the wait wasn't long and everyone seemed to be enjoying their day. I will be back.

Angus Kat

The best Mr lube in town. Friendly staff, manager is fantastic. Waits can be a bit long but it's worth it.

Kyran Xavier

Went to get my tires changed over (weren’t on rims). Every other place was booked solid, so it was nice that this place does walk-ins. Everything was great until I got my bill at the end. Cost me over $130!! Every other place I went previously was $75-80 for the exact same vehicle. Even though they don’t need an appointment, it still isn’t worth the extra $50+ I even asked the greeter beforehand what it would cost and she said that she didn’t know, so I figured it wouldn’t be that much. Would have otherwise given one star if the people there weren't so friendly

Nigel Peters

I was there a few days back for an oil change - they have a walk in system in place and its first come first serve basis. Everything was well organized and sorted out from the time you entered to the time you left. The guy who took care of me was Bill and he was really friendly, informative and helpful.He helped me pick the right engine oil for my vehicle as I was actually confused. The best part which I liked was that I was involved in the entire process - the bigger houses don't allow you inside the actual garage. As a car lover and freak I loved that part and it's a really good experience. Rates are competitive and I would definitely recommend using their services.

Wendy Per

Made my 2nd visit today. Fantastic friendly service. All was completed , timely and well explained the condition of my vehicle. Truly a pleasant changed compared to the "other" guys. No pressure tactics to up sell other services. Keep up the good work!!! Highly recommended. We shall be back.

John-Bosco Kaikai

This place is great for a quick, unscheduled oil change. However it's bad for everything else. It's overpriced and the sales guys will pressure you non-stop into buying services you don't need. One guy rushed his way into my car, yanked out my interior air filter and then said it would be $60 to change it. I flipped out and asked him to put it back in. Overall not a good experience.

Allan B

Riley Hess

Nathan Free

First time coming here because I missed my oil change appointment with my garage. Staff were friendly and knowledgeable. Service was relatively quick and done while u wait in the car. They do try to upsell you on just about everything and basic oil change is now over $60. But they did what I asked, juiced up my tires for free and advised me of a possible coolant leak I was unaware of. I inquired about winter tires and the tech looked up several makes right away, right in front of me. Good service and they don't appear to be scamming anyone. Just upsell.

Dennis Eaton

Excellent service!

kiera whitewick

Alexander Chirpac

Wayne

Gary Cochrane

Tyler Cardy

Jay Smith

Scott Sparkman

I would give them less than one star if it let me. My daughter has taken her car there twice and been up charged both times. I would not recommend these guys to my enemies. Her routine oil change ended up costing $212.00. Do yourself a favour and find a reputable place.

Trenton Gagnon

I had a great experience today! I was helped by a lady named Rachel and she was very helpful and knowledgeable. I had just purchased a used car and she really helped me feel comfortable with the state of the vehicle and helped me get it into perfect shape! I will definitely be back.

Ronald Macdonald

fast efficient service. Cleanfacility, friendly Staff

Sherry Matthews

Always great service and a great bunch of staff who make the wait time full of fun and laughs. Won't go anywhere else!!

Cameron McIlwraith

Dropped in today which is Sunday for a quick and super convenient tire repair!! Drive through service on the weekend is an incredible convenience!!! I highly recommend Mr. Lube for your automotive and tire needs!!!

Peter Giles

Quick in and out service. Friendly knowledgeable staff, that recommended up sells rather than pressuring you in to them. The technican Alex runs a smooth garage.

Kevin Dickinson

Excellent service. Very friendly people working there. I've had oil changes and tire repair done.

Jim Recollet

joginder singh

Very friendly people. they were polite and helpful. Thank you very much!

Jen Sobol

Enzo Caragay

Brendon Wavey

Pulkit Sevice was Excellent

Darin Bertrand

Jason Hodgson

Mixed feeling's on this. Service was still great as always, but lot's of thing's were missed. For the right reasons. No more paper, coffee, water. Door hinges were even refused. It seem's that it's beyond the point of staying in business. If the fear is big enough to not have any contact with the customer, it's likely time to close door's until the situations back to normal. Oil change's are not an essential service.

mohammed kamal

Professional and friendly staff and services. The process was quick and smooth

Farish Dhanani

Fast and accurate service with well trained staff. They examined my car and guided me well for the maintenance and service. Will be coming back for my car oil change .

Diana Matheis

Being honest, I haven't visited a Mr. Lube or any "drive through oil change" provider for that matter in nearly a decade. I have always been weary, and hesitant that somehow they wouldn't complete the oil change properly and it would result in a major impact to my vehicle. I always took my car to my trusted mechanic and had them complete my regular maintenance for me, however being new to Brantford and no longer having my mechanic close by, I figured - I'll give it a shot. Was I ever impressed. The service I received went well BEYOND MY EXPECTATIONS. The 3 gentlemen who assisted me were incredibly friendly, informative, and overall provided a customer-focused experience and one that I will certainly return for in the future. They know what they are doing and provide a number of complimentary service checks while you are waiting for your oil change. I would most certainly recommend to anyone that you check this place out, new location and I'm sure they could use some new customers. Give them a try!

Dominic Sanita

Very happy with the work.

Eric Todd

Fast, friendly and efficient!! ????????????

Alex Reichel

I had such a wonderful experience with this team! I had just gotten my tires switched over to winters and the NEXT DAY got 2 nails imbedded in one of my tires. They happily helped brought me in quick and got it repaired. Wonderful customer service. Great attitude. Really made the experience more manageable! Would come here for any future troubles :)

R G

Thank you Ben for your great customer service, efficiency and honesty.

Jaana Lynn

Moe & the guys are amazing, great service & fast & efficient!

Perdita Stoller

I went to this location at 7am on Thanksgiving, by 7.15 they told me where to lineup and they’d see me as soon as they opened at 8! By 7.30 at least 6 cars behind me! the only tire change open over the long weekend and they were fantastic! Super professional, quick and definitely put me in a better mood after getting here so early! Carl changed my wheel for me and if I ever had a flat tire again, hope I’m in the area for him to help haha

Howes Clan

So thankful for the expertise of the two ladies working today in Barrie! They helped me to fix a heating problem that was a big concern in today's frigid -40 temperatures! Exceptional service.

marcinxtctest

Brian Maracle

Quick and easy in and out. Friendly service. While this place is not my first choice as a go to for an oil change. But in a pinch and couldn't get into my trusted provider before a must long trip and an oil change was due. My preferred service place costs less and after I fill my punch card I get a free oil change. ???? This place in more expensive than what I usually pay. ???? But like I said. In a pinch so I took this cost on the chin. Be aware of the up selling.

Dhruvin Kanani

Provides quality services as the staff are cooperative and knowledgeable

Yuzo Kawada

To start off, I've been working on cars for a couple of decades on my own. Here's what happened when I took my car in for a simple oil change. I took my 2009 Infiniti G37X coupe in for a oil change as Mr lube came up as a location that used Mobil 1 oil, and I was in a big rush before a wedding and I didn't have time to change the oil myself and get cleaned up. The transaction started well enough, free coffee, news paper, all very nice. Service advisor scanned the vehicle and suggested an ATF replacement as well, as the car had not had that service for 110k or so. I agreed, as much as I would have done it myself, not having a lift available to me, it meant levelling the vehicle on jack stands, etc which was a pain. The service was completed and after a $500+ bill, I left the bay. Trouble started as soon as I pulled out of the lot, as the gearbox seemed to "slip" when turning corners or coming to a stop. Knowing any transmission problem can be a fairly major issue, I turned around right away, returned to the Mr Lube location and spoke to the staff and assistant manager that there seems to be a problem. Their first response was "we're not a transmission specialist so we can't help you"... And well, that's fine, but they also recommended I drive it as is for a week to see if it "works itself out". So I figured, I'll drive it for a week to figure out exactly the issue. Now keep in mind that most newer vehicles these days don't have a dipstick to check the ATF levels anymore, so short of lifting the car level on jack stands, and checking the ATF drain plug itself, not something I could do easily. So I drove the car for a week, and noted that under braking loads or cornering forces, the transmission would slip out of gear. With this in mind and the fact that the fluid pick up filter on this particular vehicle is at the rear end of the transmission, I concluded that there was not enough fluid in the transmission to keep hydraulic pressure. So, after a week, I went back to the Mr Lube location, and asked to speak to the manager. I advised that I think there may have been a mistake and not enough ATF fluid was put back into the transmission. Now of course, I had to go to work, so I left my keys and car there to have them check the ATF level and see if it was low. I returned after work, and the manager assured me that they had checked the ATF level and it was ok. I thanked him for checking and left. Still with the slipping transmission and all. I ended up taking my vehicle to the dealership, where they confirmed my suspicions. The transmission was short by 4L of ATF. Now here's the thing, I understand that they are not a transmission specialist, and it was my fault for believing that they would be qualified or have the knowhow to change the ATF in my car BUT, I gave them 2 separate opportunities to check the levels, and instead of checking, the MANAGER LIED to me and said they checked it. A 4L difference is a huge one and it's hard to miss. I can guarantee that I will never step foot in another Mr Lube location, no matter what and you should be well warned as well. Tbh, I think in a pinch, get your oil changed there, that's fine, but anything else, just have someone who knows what they're doing fix it. And to the manager of that location, please don't lie to a customer, that's just rude and insulting, especially when we came to you with a solution. Also, if you don't know how to properly complete a service, just don't suggest it. Maybe remind the owner to have that service done somewhere that knows what they're doing instead. Rant over!

Scott Hiltz

Mani was excellent! Advised me on what was needed but did not push hard when I declined. He is a great example for what Mr. Lube employees should strive to be like.

Jazmin Sault

Tom S

Tim, Jaydon, Jordan and Cole, awesome service, great advice and very knowledgeable as always.

Robel Mahari

Good robel

amjad hussain

Cody Caswell

A F

Roneth Amarasinghe

Lisa McC

The fellas at this location are extremely professional, efficient and pleasant. Highly recommend for tire change.

Matthew Bambrough

Terry Peters

Waited an hour to find out my Corolla can only take a 69.99 oil change

Georgeen St. Amand

On a Tuesday evening I found myself with a flat while doing errands. My winter tire had popped off the rim due to rust and improper storage on my part. Rust had developed on the rim and broke the bead. Tyler was very friendly, professional, and courteous. He and his coworkers helped me by cleaning and servicing the tire so that it could be reinstalled and I could be on my way. On an evening during COVID-19, I'm grateful they were open and available but the service was great and reasonable! I'd recommend Tyler, no questions asked. ???????????? Thank you for a great job.

Neb Alva

John Kim

Johnathan Sutton

Went in to get my winter tires put on to find out there wasnt enough tread left to do so. Rachel was able to get me alot of information on the fly for new tires. She gave me great pricing for what I was needing to put on my truck. They did an amazing job with the install and gave me great tips for future maintenance. I had an amazing exsperiance with them and would recomend everyone to go see them.

chris sanderson

Marcus changed my tail light bulbs

Darren Vaughan

Fast service

wes pender

If I could take the star away and give it Zero I would. Started by a long wait to enter, once inside I found out why. The service was slow, and took longer by the constant up sell on products and services they wanted me to do. The overall experience was an hour. I found the employees and service to be horrible. Must be new management, never had an experience like this before at the location. Rather pay extra at the dealer for the hospitality and service.

April Horsman

Quick and easy

Gary Murphy

These guys fixed a battery issue caused by a different mechanic. They sorted it in no time. Very helpful and friendly. Highly recommended

Chris Ballantyne

Quick and professional. Didn't push anything not needed. Will go again.

Jason Quirke

Good service they love customers so much they almost paid me to use there service

Brianna W

So many amazing people work at this location. Hands down the best place to go when you need to get something done fast and efficiently. The customer service provided was above and beyond!!! Thank you everyone! You've gained a lifetime customer!!

Phillip Maas

I noticed all employees had a smile on their face and helped me leave with one. They were quick and professional with great communication skills to me and to each other

Jared “Scaffold God” Flynn

Amazing service! Graham was my service tech and I must say, the best oil change/ service experience I’ve ever had. Great Insight and very informative. Nice to have a tech that knows what he’s talking about! Would be foolish to go anywhere else and will be making sure all my friends/ family are aware of just how great this location is!

Stephen Huff

Friendly people here. Did a pretty good jo

Julien Clement

Great service

Glenn Penney

Great service, great prices!

D Janss

Jordan Beattie

Drive through oil change. Mind blown.

Hannah L

Some of the best customer service I have ever received! I needed an oil change and they made sure to check everything and even explained what they were doing. Wouldn't go anywhere else for an oil change!

grant seftel

Always the service recommendations...$$$$

maddie grenaghan

Connor, Braden and Joe all work so well together with my car and I. Kept me in the loop throughout the whole process. Very professional and knowledgeable as well as friendly. Received other services like advice, clean windshield and rust sprayed. Had all my other fluids topped up and received free windshield wipers with a current promotion. Have already recommend this location and will 100% be coming back when I'm due for my next service. Hope these guys get the praise they deserve!!! :)

Dan Gol

Great friendly service!

Jessica Winsor

Super fast and professional service. The guy who changed my oil, Cox was his last name, was super friendly. Will go back for sure!

August Bergmann

I love this place, they keep my car reliable and worry free

Michael Danyluk

Great service, staff very knowledgeable and friendly. Thanks very much for the great service.

TODD BEESLEY

I have always worked for a franchise auto dealership and had my vehicles maintained there. After being told by two franchise dealerships that I had to wait a week to get an oil change, I decided to use Mr. Lube because we had a trip planned in the next few days. Although a little apprehensive, I figured it was just an oil change. The staff was great! From a friendly greeting to being thoroughly informed about the work being performed, everyone did a great job. There was no pushy upsell on any components that did not require immediate replacement. I paid about the same price that I would at a franchise dealership which is no big deal considering the service was very convenient. I would recommend this location and will likely visit again in the future.

Linda Burdass

Service was over 30 minutes. Staff is very difficult to understand. Have been in the car now in the shop awaiting service for 15 minutes now

human human

Fast work and seemed very covid conscious.

glenn brake

Great friendly service

Emily Hollywood

Alexander Faulds

They now offer tire swap if on rims! Nice.... but you pay for it, my Ram truck would cost $80 bucks at Mr Lube but the dealer did it for $38 and they too have a drive up and wait Bay!! I would say call around before using Mr Lube

AndyJeanette Noordam

We just had a full transmission ( filter, flush etc) done yesterday. Today we noticed the transmission hanging up ( not fully shifting into low gear ) at intersections and rough upshifts. When I got up the hill into the Sahali area I noticed a burning oil smell. I checked under the hood and found where the fluid was spilled onto the lower valance ( below the rad ) and that the fluid level was at least a pint low ( engine running, transmission warmed up , level ground). Poor quality service in our opinion - will never recommend this business to anyone else.

Andrew H

I took both of my vehicles to this location for an oil change + tire change. I dealt with Jeff on both occasions and he was extremely helpful, quick, and efficient. While waiting for my vehicle, I noted that Jeff ran the shop smoothly and it created a stress-free environment for both his employees and myself, the customer. He will have all my future business for my vehicles.

Chantal Dubois

Amazing customer experience! The staff working were friendly, knowledgeable and a great help. Thank you Mr. Lube team!

Helen Bulbaisi

Great service .I would to thank “Mane”for his helpful and excellent job.

Veronica Gil

Moe and his team do such a phenomenal job with all the repairs. First of all, you don't need to get out of your car so you're there as they are looking over it. They show you the parts and explain why you need to change it and show you the new parts they're replacing it with, so the customer is always part of the process. Secondly, they do everything in a timely manner so you don't waste a whole day waiting. Lastly, they are very friendly so it is always a pleasure to do business with them.

Trudy Parker

Amazing service. Always come here as they are professional and friends and very quick! They were busier today as it's the first day that winters are needed, but still treated me brilliantly. The free wifi made it an even more enjoyable experiance :D 10/10

WANG YIZE

Nick did great service, helped me with the car maintenance. Great workshop.

Donna Elliott

Jonathan Seidl

I have had good experiences at this location, but after my last oil change I won't be going back. The technician in charge of putting the oil in my vehicle only put one jug in and got distracted before putting the second one in or even grabbing it from the shelf. He got me to start my vehicle without enough oil in the vehicle and rev it up to the desired rpms. He only noticed when he checked the dipstick to find no oil on it. He couldn't remember how much he had put in the first time and slowly added oil until something appeared on the dipstick. They also didn't clean the oil off of my subframe and it leaked all over my driveway.

Navdeep Kaur

I had flat tire. I called the MrLube and Chris asked me for my address and drove me to work. Then promised he would fix my tire before lunch. He did. He also dropped it off at my location. #service #customerforlife

Debra Lemoine

Great service

Kim Foster

Great service, friendly staff and in and out in no time at all!

Simen Smaaberg

Good and fast service!

evan barton

Was there today and it was great. Actually never had a mr.lube give service like that. They were knowledgeable, quick, and friendly.

Abebaw Kebete

Pulkit did great service.

Antonios Parpotta

Brady Barrett

Adrian Le Claire

I found them expensive and very keen to up sell me a lot of services I didn't need. The attendant reminded me of a used car salesman trying to sell me all this expensive extra work. He's probably on commission.

nabila alkarout

Janis Gabris

Held up with wrong spark plugs but other than that 4/5

Steven C

Good price, no waiting and very friendly. What's not to like?

nallely wong

We had a nice experience while they helped us with our tires pressure. Very fast and helpful. …

Toni Makowichuk

Great service, awsome staff I had Terry do my oil change and he was great let me know what was going need to be done at next service so I wouldn't have any surprises Thanks

Linda Stansfield

So very impressed with this location. Always friendly and professional. I came in today because a Mr Lube in Scarborough had switched my winter tires and placed the hubcap back on blocking access to the valve so I could not check my tire pressure. I was so impressed with how quickly the issue was addressed. I live in Scarborough but fully intend to make Mr Lube on Lansdowne my first choice in the future. Thank you for the great service.

TBone

First time with Mr. Lube will definitely be back, great service

PARWINDERSINGH RAJA

Fast Service

Matt Attfield

I've never had a customer experience like I had with Jordy. He was outstanding and answered every question. No problem spending money on such a good establishment. Thanks again!

Brian Mclean

Great service!

Birgit Laskowski

They repaired my rock chip in my windshield—fast and professional. Thanks!

Puneet Ravesh

First time went there to get an oil change. Professional, friendly staff & very fast service (thanks Mr. Seaun for your hardwork). Love how they're sincere and don't push any services that aren't actually needed.

Morgan Lavallee

Oil change was fine but these guys put summer windshield washer fluid in my car a week ago and it’s obviously now frozen. So that’s cool thanks guys. ????????

Tyler Waddell

The staff here. A few of them anyways are fantastic people. The ownership.... not so much. I mean of you're in a jam for an oil change they are about as good as any other oil change place. Just be prepared for the upsells and suggestions for services you don't always need. Reality of it is its expected. Top down. Micromanaged staff. Personally ill make the trip to EZ lube in Langford. It's a great shop and respects you when you say not this time.

James Murray

Oil Change itself was good and what was asked, very pushy trying to upsell - took my air filter out, showed me, they “recommended replacement” - I said to put it back together, they did, but didn’t put the screws back on properly, even missing one of the holes — took some tire thing about wear on my tires, “recommended tire rotation” - I have 70,000 km combined on the winters and summers, rotated when the winters where replaced by all seasons so really they have no need to be rotated — their hard ball upsell tactics makes it not worth it coming here and I will never return - Caveat Emptor

riley cox

Paramveer Mundra

The only word I have for this location is Thank You!! Peter is the nicest guy. Serviced my car, changed oil, topped up other stuff without me asking for anything.You guys are wonderful man????????

P Jinks

Wait 45 mins to be told no oil for a diesel truck this always happens at Mr lube .

alana louttit

Marcus and Slade both worked on my vehicle and I was very impressed with their professionalism and their explanation of the service my car needed. Impressive pair of young men.

Lisa Losier

Great service

Daniel Rapp

Had a windshild chip repair done on my Tacoma. Amazing service by Tim and Maria

Kameryn Becker

They're great! Super fast service, knowledge and friendly staff.

Patricia Allen

Good service, cleaning protocols in place

sharyn layden

J T

I’ve been to this location numerous times now- I’ve had great service and really friendly technicians.

Shane M

Tim and Maria awesome quick service.

Mansi Jhorar

Tejas is a very nice guy help me fix my car. he is very polite and informed me about every thing wrong with my vehicle.

Karine Dudoit

Amazing service! We went there because our car was overheating and they found out it had completely ran out of coolant. They topped it for free and were very informative. Checked the oil too. Best service ever, thank you so much !

Laurie O'Neill

Carson checked us out in a flash and gave us advice on what to next. Was great and quick. Very friendly! Thanks!

Zachary Baker

very friendly and respectful will recommend to anyone ! Very pleased

Jessica Laplante

though the shop was busy, they tended to me right away and greeted me upon my arrival. Excellent customer service ????

Candice Gill

Ryan Henry

Excellent service, Mo was very helpful and knowledgeable

Charlotte Craig

don't try to upsell people who come in for a specific service (in this case a simple seasonal tire change) and aren't interested in anything else. pushing sales and nickle and diming alienates people. friendly, efficient service is what makes people want to come back and leads to free advertising by word of mouth. we will now be telling everyone not to come here.

M Harris (MH90)

Service is quick and fast.they check for all the filters in your car. I would reccommend them

Jon Gott

Lucas was great!

mandy hamilton

evan oliver

Arvi went above and beyond for me! He helped fix my tail light - free of charge. He was very knowledgeable about all the services and you could tell he was being earnest He will be the reason I continue to come back to Mr. Lube! Matt was great too! Very knowledgable and honest! Very dedicated to customers

Jay Nyyssonen

Tariq Ahmad

Over priced but they check more stuff

Andrew Correa

Showed up with a rattling heat shield near the catalytic convertor and in need of an oil change. They were short staffed and had one guy waiting but they took the time to remove the heat shield for me during my oil change. My technicians name was Joe. All around great experience.

Rollie Maniquet

Staff and manager here are very professional and helpful. Great place for quick but quality service. I hate making appointments, so It's great for me. I was in today and had my snow tires put on, I couldn't figure out why my summer tires had a slow leak this summer, but the employee, named Artab, said it was because the valves were leaking. He changed them. He also changed a break light that was out, so that's a relief. I saved money on the valve change as the tires were already off for the change. I was very happy with the diligent service I received. Thanks!

diego schmit

very happy with the service. oil changed and filter changed in very timely manner. will definitely come back and recommend this shop

Sarah Jones

I’ve been going here for all my general car needs for a couple years. I’m a young woman, and they never make me feel stupid or try to get me to buy things I don’t need. I feel very safe around all the guys and they are very friendly and professional.

Jeremy Anderson

Zayne did a amazing job never gunna go anywhere else with my truck to get work done

Breanna Cheri

All the workers were very nice! Great experience.

Baz Chep

Toby McCabe

I’ve been getting great service at Mr Lube Kelowna for years. I’ve had lots of oil changes, tire changes, seasonal wheel changes and even a windshield repair there. Always had good experiences with friendly staff and they my dog approves of the treats provided too.

Greg White

Very professional and friendly. I did not find them pushy or heavy on the upsell like these places are known for. I would definitely come again.

Cody Powell

More expensive than my dealer. But didn't have to book ahead which is nice when on the go.

Lauren Whipple

Amazing service, friendly and informative!! Great experience ☺️ Thank you ????

Ryan Hoffman

Great service and very friendly and knowledgeable staff! Thanks, guys and see you next round.

Noreen Desforge

Fast friendly staff and quick oil change service. Stay in your vehicle while service is performed. All prior visits are on record, so just some quick questions if the same service is wanted or additional services that were not required at last service

Daman Singh

Susan Tam

Two weeks ago I left a review about the poor service received at the Douglas St Victoria location. Customer Service left a comment to provide more information to them. I did so, and I haven’t heard back from anyone. What is more telling is that my partner is there today to get his tires done - and the same experience is happening to him. He’s been first in line for nearly 30 minutes, with all staff middling around doing anything but serving the people in their cars. If Mr Lube doesn’t want to prioritize tires (even when there are no Lube clients), they shouldn’t offer the deals. Very poor service at Victoria location.

Hollis Tompkins

Jonathan Bryson

Very friendly. If you have tires changed I recommend checking the lugs yourself before leaving. Mine were left loose on my spare tire. Management did offer to credit me an oil change. I don't know if they did. I haven't been back yet.

Chris and Samantha Bouvette

Kevin Cassidy

Great service and very informative

Cynthia Whyte

james Barker

Fast service and not pushy with the sales. Ill be going back

Bryan Cuthbertson

Horrible! Who ever came up with the idea of a quick lube shop changing tires ought to be fired. Maybe a policy of tire change on rims should be implemented. Waited over 2 hours for a oil change. Would have left, but I was blocked in by other cars waiting in line. Will never return.

Scott Dinan

Terrible service! Been trying to get in for a week and every time upon arrival there is a different excuse as to why they can't serve me. The associate even told me if I wanted my services done quickly to try a different garage... the only good advice they did have.

Laila D

First time customers and these guys and gals were great! Knowledgeable, friendly and efficient! We will be coming back here for our oil needs again!

Trina Druskee

J Lorenz

They help you even when your not a paying customer that day awesome always welcoming , very knowledgeable,????????????????????

Nakul Gakhar

Good experience with hassle free and quick service. People working there are nice and genuine too and make sure you are aware about your vehicle.

Michelle Bourdage

My recent visit was 5 star service! Friendly, helpful and efficient! Thanks Tim, Tristan and Jordan!

Lauren McCree

I don't know much about my care so its great going to Mr. Lube and knowing its taken care of! thanks guys!

Andrew Macdonald

Km MacLeod

Excellent service ,friendly taken my car 4 times now for oil change and always had excellent service

Volodymyr Chernysh

Scammers, I checked their website full synthetic oil change is $89, phoned them before coming, told what is mine vehicle he said the same price. I paid $127. Service was good and quick. It was first and last time for me to use mr.lube.

Bob Griffin

I felt appreciated as a customer the minute I drove onto the site.This is a rarity in todays world..

Trinica Teskey

Bev Primrose

excellent service

christopher degner

Great service great staff have been coming here for 6 years now Tim Rachel an cole do great work very friendly i highly recommend coming here for servicing your vehicle!!

AH H

I went in to do an oil change at around 12 pm today, THIS LADY that works there was extremely rude, unwelcoming face, and Sadly she doesn't tell you what she is doing, she would just open the door of my vehicle if she needs to work inside the vehicle. she raises her angry voice, She treated me so poorly with an attitude. never going back and do not recommend anyone one to go there. There are plenty of other places in Guelph.

Matthew Vandervegt

Great and quick service everytime!

Lynn Hannas

I come here from Peachland especially to get a oil change. You have great service and very professional. The girls you have make it.

Island View

Amazing experience with a tire issue - Hayley is awesome!

Robyn Setter

Always a good experience with these guys! this stressed mama went in with a time limit and a very sick toddler, and not only was I out 10 minutes earlier than I needed to be, the guys amused my kid and gave him a balloon. Thank you so much for being amazing!

Ioannis Choriatis

Tim and Rachel are great

Leah Swabuck

Excellent service with friendly staff

Kendra Adema

Excellent service!

Tyler Wright

Div was very helpful and helped me resolve an issue I had when I came in. He was very quick and efficient. Div is the man, he deserves a raise!

Joey Maher

great customer service. would highly reccomend stopping by.

Karl Kára

The best service I have ever seen and experienced. Amazing go there please!

Lindsay Blanchard

Staff is very helpful and knowledgeable

RDJ S

Very quick and efficient, no waiting. Staff were very friendly. Had a tire repaired.

Leif Scott

Great service. Rachel was very polite and helpfully. She went out of her way to accommodate my needs. Thank you. Ps. Came back an hour later for oil change on car an Tristan served me. He was very professional and did a great job too.

Kennedy Janssen

Incredibly fast and professional service for a great price. Rachel and Madison were very thorough and informative about what my car needed. I'll never go anywhere else. 10/10 would recommend to a friend.

Nicole Catlin

Customer is clearly their top priority! I arrived in Kingston with a low oil indicator on my diesel Toureg only a couple of weeks after having had my oil changed by a Mr Lube in Ottawa. Darcy and his crew confidently diagnosed my problem, unfortunately did not have the specialized part and recommended that I not drive the vehicle the way it was. I was devastated, but they quickly went above and beyond to go out of their way to contact the Volkswagen dealership, repaired my Toureg and sent me on my way! I felt taken Care of and my Toureg is operating perfectly!! Thank you Darcy and crew!!

Jaspreet Atwal

Had a issue with the windshield fluid, Rachel was super friendly and helpful! Had the issue resolved quickly. Highly recommend this place!

Siddharth

Went to this location for servicing and a tire change. Div, who is the person that dealt with me, was very informative about how I can continue to keep my car in good health and answered any questions I had! Very polite and quick service at this location. Highly recommend their service!

Terry Carlisle

Pulkit gave great service!!!

stephen Jackson

Mr lube is always helpful and courteous of your needs

ARSHDEEP SINGH

Good service by amrit singh

Paul Campbell

Excellent service!

Necqui Teja

Thanks Sam for resetting the check engine code on my CRV

Dean Z

Tried to rudely up sell absolutely useless products, staff was really rude and hilariously uneducated about the products and services they provide. Preying on people who have no idea and its a pretty sad business practice.

Thaan Kobewka

Wait was a bit long but great service. They give you coffee and a newspaper.

Graham Epp

Was in on Saturday and Rachel went above and beyond for me and my vehicles needs. She explained the process and did a great job. Thank you and I’ll be back!!!!

Luke YC

They took screws out to make a transmission oil change and forgot to put them back. Can't be trusted

Mani Punni

staff is so friendly

Richard Johnson

I brought my wife's vehicle in today for an oil change and I was SO incredibly impressed with the service I received. Andy was not only knowledgeable and professional but he checked things I didn't even realize that Mr. Lube checked. Andy and the young lad who checked my tires, washed my windows, and greased my door hinges were so accommodating, polite and a genuine pleasure to be around. I would have given higher than five stars if I could. I will definitely return with my wife's vehicle and maybe I will even bring in my classic Truck. that's how much these men made me trust their service. Bravo gentlemen and keep up the good work.

Leonard Teeuwen

Ashley Mercer

It was good, very pleasant. Neat way drive-thru but thought it was a bit expensive

Cameron Stoness

Moray Post

Great store

Stacy Turner

Corey MacDonald

R Skater

Michelle Siemens

Everyone was very helpful and they got the job done quickly. They seemed to know what they were doing and I didnt know they did tires so I will definitely be going back!

Jason Sutherland

Great service always!!!

Lee Lebel

Need to work on suggested wait times. Advised 10 minutes and sat outside for 40.

Jacob rabbiit

Best service ive ever had!! great prices and fast

Daniel Bialecki

Tim and Adam were very friendly and helpful. They helped ensure I had exactly what I needed before finishing the service.

Diana Gillrie

I have been coming to Mr. Lube on Underhill Drive in Kelowna since I bought my vehicle new in 2013. ALWAYS great service, above and beyond. But today, Rachel was amazing. Professional, personable and so knowledgeable. Rachel you are a STAR !! Thanks for making my day !!

Itteza Ahmed

Great drive through service. Front desk consultant was amazing. She detected the issues and solve them quickly. Amazing !!

Nick

Great place to go in a pinch. That being said, the technicians are trained to upsell and will pressure you into services that are not necessary.

Sheldon Durdle

Dhruv Kumar

Over an hour for an oil change . Everything is an up charge ... extra for filter -premium car Oil do not have have the entry level in different vicscoity Filter not in stock A simple $65 oil change ended up being $140.Even the dealership doesn't charge that much . I feel ripped off Too bad google doesn't allow a 0 rating To end it all did not even do Courtsey checks /topups

Joseph Abreu

Muhammad Haneef

Not satisfied They hiked the charges with some hidden charges like supply charges moreover little extra offer were not fully accomplished.

Diego Caputo

Great service! They are very polite and charge well.

Cecil Leachman

fast and courteous will go back

D Chiu

We went for a oil change. The service was very unprofessional. First, there was a leak after the change. Then they blamed it on some things else, a power steering fluid leak and need other service, even though previously it indicated that the fluid was full. The quoted price was outragiously overprice. In other words, they tried to tempt you to come, then auite you for other services that way overprice. They should NOT be in the service. They should be chase out of town. They are misleading he customers. I will not go there again.

John cford

Great service.

R Beau

Attended November 1st , 2020 at 4pm. Wanted 2 winter tires mounted on rims and put on back of my vehicle. Once car was on car jack employee shows computer monitor with a quote of $ 180.00 before tax to mount 2 tires! I asked 3 times if he is serious and he said yes! I immediately demanded he lower my vehicle so I could leave and he wouldn't open the bay door. After a few minutes he says ok your new price is $ 70.00 before tax for mounting 2 tires. I already new he was attempting to scam me because the day before I had 2 tires mounted on the front at the Appleby north location so I knew price was $35.00 per tire. This location will be under investigation by Halton Police and charges of false confinement and fraud may be filed. Stay away from these Criminals!

Jamie Epp

Great service. Been coming her for years and Rachel has been a great help. Highly recommended

Prince Sharma

Before you go to them after checking good ratings, beware they may be from the previous owner who was really good in his business. My experience with the new owners: Called them last Sunday 5th sep for 4 set tyre change quote. The guy on the phone didnt want to tell me the price first and just asked me to go in and they would make it a package. I told him I don't need a package, just the tyre change and wanting to confirm the price before I come in. Then he said "It will be $249.99+tax. Told him that I am one of your customers and do oil change from there. He didn't care and asked me to find someone else if I was looking for a cheaper price. I couldn't believe my ears and just to reconfirm the price I called back again. the guy said the same thing, this was the same guy on the phone as before. Got the job done from K.K Penner for $104, a good job indeed. Accommodated me without appointment. I used to like Lube 1 (The owner before Mr. Lube took over). They are now totally changed guys. During the last visit Mr. Lube tried hard to sell me tyres the same day or the offer would end. I figured out from another friend they tried the same thing on him too. lol No more business for you guys. There are many places doing business with total integrity.

Robyn Clarke

Rolling through town and ended up having tire trouble. The staff were beyond amazing and helpful and when I asked if I could buy the crew coffee as a thank you they asked to have the money donated to the fundraiser they were doing for the Zajac Ranch. Incredible customer service and THE friendliest crew I have met in a long time. Thank you for making a stressful situation fun and enjoyable.

Sebastian Mueller

Speedy service. Would recommend for oil changes, etc. Make sure you look for coupons that are available across the web. You can easily save yourself $8-$10 by searching a bit via Google.

Margaret Zatorski

I like it Mr Lube oil change even get coffee for you and free or water and ????,while you wait to ger your car done!

Jenny Hickson-Alexander

Long wait. Kinda pushy staff.

Judith Cabrita

Excellent service. Extremely courteous, caring. Above and beyond.

Jessie Nolan

Alex Groves

They were very kind and helpful. They went above and beyond for me, great service!

David Paul

Great service. They were very busy with tire changes but the wait for an oil change wasn't too bad

karen lavallie

As always great service, friendly boys, and some great conversation. Always professional.

Noah McCann

Sean Speirs

Ishu and Pulkit were a great help!!

Dee Carr

Visited the Mr Lube on Byrne Drive for the 1st time. Had excellent service with a change of tires and headlight restoration. Could not believe the before and after! Excellent service from Mr Roman! Thank you!

Mariah Johnson

Brad was absolutely amazing. Went in for an oil change December 27/15 and the service was great! December 28/15 we had the battery light come on so we gave him a call and stayed after hours to fix the problem! I recommend this shop to anyone with car troubles! Thank you brad!

Steve Lucas

Quick and efficient service. Nice group of guys.

BHAVYA ZAVERI

Had my car’s oil(full synthetic) replaced here not even 5000km on it i get a check engine light. I take it to the mechanic he investigates and I need solenoid/Sensor replacement and oil change, Mechanic tells me the oil in the car was so dirty which caused the entire thing spending a little under 500$ from my own pocket to get this thing done. But will definitely not return nor recommend it to anyone else.

Jason Brandt

Awesome job!

Rex Everard

Always looked after I'm a professional manner.

Ronak Patel

Worst experience at your place, wait for 2 hours for just oil change, never come back again at this place..never to recommend to anyone one else, employees looks like doest want to work, business owner should look at your employees please, train them your employees to work in fast place, otherwise close this location, if you can't take care.

Joseph Ducharme

The service was absolutely phenomenal!! So kind, considerate, and fast! I highly recommend coming here for convenient and great quality service.

C R J

Had an oil change done here and was impressed with the care and time they took. Missy was very knowledgeable and helped explain things to me. Thank you Missy and Mikel!

Juanita Ward

Great job Tim and Tyler fixing my flat tire, no $ and fast!

Sandra Stangier

Tim & Tyler are awesome as well as Omar under the vehicle. Been coming here since day one. Always get the best service. I am lifer.

Teija Thurston

I love going to this location! Mr. Lube meets all of my needs in one place. I just had an oil, Lube & filter. I even had my car undercoated. As a courtesy they sprayed my car door hinges, washed my windows & did a battery check. This was all done in fashionable time and I didn't have to wait to get my car serviced. What I love most is the fact I don't have to make an appointment, just drive in . Keep up the great work Mr. Lube crew.

Matthew Smith

(Translated) Super almost! (Original) Super fast!

Samuel Oyetade

Detail-oriented car service with professional advice. Great customer service too at a pocket friendly price.

Adam Burnett

Brad Bradley

Rob was very fast getting me in to change my tire, and he finished it within 5 minutes. I would definitely recommend going here.

Nathan Sheard

Went here to get my summer tires switched on the rim. Brought the set in at 10:30am, was told next appointment was 11:30 so I left the tires with them for the day. 8 hours later they finally finished installing my tires, so I went to pick them up. I was told complete switch over was $90 on the phone a week prior, but they charged me $150 instead. Took the wheels home, and discovered they scratched the inside of my rims all to hell and left the adhesive from the wheel weights heavily stuck on there. These rims were brand new before I brought them to Mr. Lube; they had never even seen the road yet. Not happy, I paid $150 for careless handling of my wheels. Take your money elsewhere, why did I pay for professionals to do such sloppy work?

Tracy Noble

Each time I go to Mr. Lube I am greeted with a warm smile and offers of water or coffee. The service is always prompt and professional. I recommend Mr. Lube to all my friends.

Rachel Holloway

I was in a few weeks ago for an oil change and a gentleman name Anil or Akil helped with the service and was absolutely fantastic!! Super friendly bunch of guys in there :)

Jason Penney

Very fast service

Alyssa Meadows

Went here for a problem with my car chugging along, the guys were super helpful and gave me advice without trying to upsell!

Fateh Grewal

Best place for car maintenance.

Josh R

Great service and found out that previous garage didnt put in a new cabin filter. Manager Arvi found matter and put new one in. Thank you once again

Stephanie Long

This team is the best, I always get excellent service and help with all my car needs. I will continue to go to them in the future, and recommend them to all my freinds and family.

Gerald Colford

Polite professional...fair pricing....not pushy

Jason Stokes

Cole was very friendly and quickly got me through my oil change. He had a big smile on his face and answered any questions I had. Definitely coming back!

peter skalin

j B

Excellent service as usual

Kevin Ihlen

Very helpful

Anson Gray

Colleen Hachey

We just finished our oil change, and it took under 15 minutes with all filters, lights, and tires checked. Windshield cleaned and help to reset the oil change light. John and Tyler were amazing. Quick, professional and provided excellent customer service with a smile. I highly recommend this Mr. Lube.

Omar Piña

D

Lead Hand Conner is very knowledgeable, friendly and honest. His staff Tyler and Aftlab are very thorough and answered all my questions without trying to up sell unnecessarily. These guys perform all the work with care and skill, they are not trying to get you out in 9 minutes and risk not doing the job properly. I recommend.

R Libe

Allie Watters-Edwards

My Experience at Mr. Lube was great UNTIL i drove away in my 2 month old car and as i was driving down the highway the hood of my car flew open leaving it warped and completely damaged. As you can imagine it was kinda scarey. Originally When i had gone back to the manager he said to me "a young blonde girl and my mechanics were distracted" I understand he was trying cheer me up but that just came across creepy. I was also told that it would take roughly 2 weeks. It has now been two months and today when i phoned the gentleman on the phone said "oh is this still the ford escape" So everyone at the auto body shop has assumed it was fixed. My advisement to you is make sure you watch these guys to assure that you dont end up with $1000 damage to your vehicle. Other then that they were all very nice

Robyn Best

Paul B

Miklos Fehervari

Best place to go for a quick oil change

piper ingalls

dino chase

Good service but a little pricey

Keith Nickerson

Lainey T

Sean/Shawn/ Shaun? Was very friendly for my quick oil change. Kept me updated and informed with my service. Thank you and see you next time!

Matt Metcalfe

My mother in law used this location Nov/20/21 for what I told her was an oil change. Her vehicle uses 0W-20 oil which was changed and the crank case is over filled (wasted their money by not putting in the correct 4.3 litres required). She was told her cabin air filter was plugged which it was not because I checked it the week prior. The filter cost $60 and this is the same low grade cabin air filter that can be bought retail for $12. They replaced an air filter that had less than 15,000 km of clean city driving for $55 when these cost is $18 retail. In conclusion they took advantage of a 76 year old women and it ultimately cost $245.00 for an oil change. In addition, they neglected to reset the oil monitor. She told them she didn’t want these filters and they talked over her and replaced them any ways. I called to talk to the manager and the guy that answered tried talking over me several times. I have worked in this industry for 5 years and would never take advantage of any one.

Nav

The team at this location is highly professional. I been to many mr lube but the service which i received here was very welcoming and friendly. Technician are highly trained they know what they are doing.Sukhwinder help me and he explain everything he was great with his work I will recommend everyone to go there and get your work done.

Gabriela Mircea Iuvet

Anthony Prime

Friendly staff, prompt service

Thomas McDavid

Came here to have the winter tires installed. Took as long as expected and the service was great. Good prices. I called prior to ask about the pricing. 4 stars because I think it would be better for customers if they posted a price list for services online.

Ron Moore

I’m gonna be fair and give them what they actually deserve. I got my oil done, but I didn’t know what to expect to pay. And then the guy came over and told me that I need to fix this and that yari yari, I was shocked because I had some work done earlier this year. I think in my experience, this place is okay for oil changing , but not sure if I wanna do other things the same place.

Jiro Neil

Pulkit and Ishu were very helpful and knowledgeable.

Jesse Butler

Mary-Kate Souliotis

Andrew was so efficient and helpful!! Highly recommend. ⭐️

Vikas Anthwal

The guys were very professional. They very proficient and quick. Everything that was supposed to be changed was properly explained. Would definitely recommend this place.

Monika P

Quick and very polite service. Forget appointments! Just stop here anytime for a fast oil change or regular maintenance.

Alecia Bryan

Came in for a quick oil change. Had a great time and the attendant was hilarious!

Philip Sandsmark

I probably wouldn't go back again. Everyone seems inexperienced. But everyone is very friendly!

Chelsea Bozak

10/10 best shop in Kelowna! Tim and Alex are excellent, always such positive customer service and thorough explaining everything they are doing and what is going on. I have been too Great Canadian oil change, Jiffy Lube, and nothing compares to Mr Lube. I never feel “taken advantage off” being a women and not knowing what these things mean, they never “sell” me on additional services that don’t need to be done! I have been going here now for years every time I go in from something simple as a taillight change to a full auto service I always leave feeling relieved my car is in good hands with people that actually know what they are doing! I actually turned my entire family onto going here and this specific location! Thank you team for always being so positive, professional, and fair!

mubbashir hussain

V Von

Always treat me right, great service

Pranav Dhingra

Quick and fast service.

thoryoung12

Jane Mccallen

Tracey Walker

Very friendly people

Kyle Koloszar

The best Mr. Lube I've ever been to. Friendly, knowledgeable staff, who helped me fix a coolant leak I didn't know I had while driving through town. They went above and beyond. Thanks again!

Chelsea McGee

EDIT: I updated my review to 2 stars. I was told I’d get a discount if I gave them a good review on Google. Didn’t receive a discount and they slapped an extra “special filter charge” on my bill without telling me because I have a German car. Quick and efficient!

Lori Robinson

The customer service at this place is outstanding. Took a tire there for a repair and as soon as we pulled up a girl came and told us the wait could be up to an hour and 45. We ended up only waiting less than an hour. Cole should be on a pit crew he’s so fast. In the end he didn’t even charge us for looking at the tire. They had the lug nuts we needed in stock also. I will be going there for all my oil changes.

adrian adrian

I showed up in a rush before going work, and since there were no other customers was promised that I’d be out in 15 minutes. All of the staff were polite, professional and a pleasure to deal with…especially ‘Ceegan and Vikas”. Sure enough my car was finished within 10 minutes…record time! I’ll definitely be using this location of Mr. Lube in the future.

Mike Peters

Joe Francelj

The service was excellent they were fast I didn't really expect pay as much as I did but at least you get what you pay for I guess I was planning not to pay more than $100 but I ended up spending 180 for my Audi Q7

Ahna Jones

Great experience Cole was a great help with patching up my tire. Was fast and easy. Good customer service will come here again:)

Bj Lalonde

Quick service, coffee is OK too

Balbeer Singh

Good service, polite and friendly staff.

Carol Avery

No appointment needed and opened weekend. Great

Summer Ebureb

Really friendly crew working here! Fixed up my car and explained everything to me in a way I understood. 10/10 would recommend

Karla Hewitt

Excellent service by Parm, Peter and Mike.

Tom Curtis

Karlee Harrison

Tim and zayn were amazing !!!!! Feel like family with them ! Thank you !

Callaghan Glass

Mr. Pulkit did an amazing job and was very informative with my vehicle and its needs!

Heidi Schumacher

We contacted this location as we thought we had an issue related to a previous oil change. Scott (manager) listened to our concerns, checked our car and gave us suggestions and recommendations that left us feeling respected and gave us peace of mind. Thanks Mr. Lube!

Ken Waldhauser

Great friendly service. Fast and efficient. Helped me with accessing my spare tire. I really liked being able to discuss my service history and plan out my services.

Lorraine Pelrine

Barb Murphy

The manager, Cody Pulkit, was the main person we spoke with and he was excellent. He gave suggestions and explanations of what we needed for the car, but not in a pushy manner. He was always friendly and polite. He gave us a great deal, amazing service, and he, as well as all the other young people working there, were efficient and professional. I highly recommend this particular Mr. LUBE location.

Lise Snider

Where can you get a windshield chip repaired on a Sunday??? Mr. Lube that's where. After searching many places I found it's near impossible to have work done on a Sunday as most places are closed! Mr. Lube saved the day! Thanks so much for the great service!

Pam Skye

amernow

Peter the Manger is a great wonderful man he is a great help

Jordyn Bernt

I had an amazing experience with Cole he was extremely professional and helpful I would recommend anyone get any service done by him

Tracy Combs

Excellent, efficient, knowledgeable staff! Used to think Tim was the greatest but Triston is pretty amazing and professional too! Actually everyone there is great! Thanks for always being professional and looking after my vehicles! Convenient location! Fast service!

Davida S

Erin Mintenko

Rock chip repair! I borrowed my mom's brand new car today, while driving to Kelowna I ended up getting a rock chip. Tim and Ethan fixed it right up for me!!! Excellent customer service and a great sense of humor!!!! I pulled up not in the best mood and ended up laughing the whole time.

Grant Harrower

You guys did good. Super fast. Good price. (Full synth).

Shawn Urquhart

Mick Ryerson

Took off my engine shield. Didnt put the screws back in. Car started making a weird noise driving down the highway turns out it was my shield rubbing against the ground at 110+ kms. It was great to have to stand at the side of a highway trying to figure out if I should keep driving home or not. Ruined my shield. Asked for follow up on the situation to rectify. But never heard back.

Rob Winton

Only have gone here with work vehicles. I do my own oil changes on my personal cars or take it to the dealership because its still under the maintenance plan

sumeet rana

Daros Marduk

Terri Holmes

Nathan Hull

Good staff and service but if your bill seems to high read the bill before paying, they charged me $10 for a oil filter on top of the oil change, (a filter is always included)didn't catch it till i left . Also way over charge for air filters wiper blades ect was quoted $45+tax just for a new air filter that is $10 at Walmart / Amazon and if you don't have a free wiper coupon will change you $50 for a set of wipers that you can get the same set from any auto part store for less than half.i expect a bit of a mark up for convenience but that's insane. If you have problems installing your own parts just pick up before you go in for oil change and they will install for free.

Brian Haskett

James Maglietta

Really great service and friendly staff. I wouldn't go to any other place in Barrie. Thanks for a great experience.

Tammy Tone

Amazing staff and great service!

Scott Yager

Tried to charge me 160 bucks + tax for a tire swap on a civic with small tires. When I called in I was given a price, then I was called back with another. Then when I showed up I was given yet again another higher price. Went to more reputable shop Down the street and got it done for $100. Nice try price gouging though, feel bad for gullible people who don’t know better.

Ryan Perryman

Went for an oil change yesterday. Oil plug fell out about 5 hours later. Called this morning and spoke with Robbie the manager. They covered the tow back to the shop, the new oil change, and gave me vouchers (without me asking). I’ve been going to them for 1.5 years and never had a problem until yesterday. I will go back again as the customer service from Robbie and mechanic Thomas was 10/10. You could see the frustration as someone underneath clearly made a mistake. I’m sure the new guy wolnt make that mistake again.

Roman Hessel

Great Service

Dirty Emp

Always a great experience here. Kind courteous staff with prompt service. Highly recommend.

Neil Mclellan

Christy Lee

Service was awesome. They were very friendly.

Brad Smith

Quick clean service.

Mike Westphal

Imran Rizvi

Very detailed oriented and courteous service.

Riddhi Dave

This is the best workshop I have ever visited. Very honest staff. Thank you mr lube for checking each and every fluid of my vehicle and recommending me many things.

Hugh Dunlop

Outstanding service & awesome work by Alex. Went far above & beyond to help with an in-cabin air filter (I think that’s what it was?). Kate did a great job on the customer info collection as well!!

Bart W

Scammed me on the transmission fluid change. Upsold, and service not rendered, as 5,000 km and 10,000 km later my usual mechanic noted major discolouration in fluid. Perhaps shoddy equipment, perhaps malice. Would not trust in future.

R P

Quick and thorough.

Emily Sayer

Always fast, always efficient always kind. Never go anywhere else.

Ken Waylett

Good speedy service

Shawn Quinton

Should be called Mr.Upsell. They try to upsell you on everything, and it starts the minute you turn your vehicle off. No thanks, lll stick to the boys at Pit Crew.

Vince Shaver

Dave Youden

Nayomie Little

Greg was awesome!! Was very thorough in ensuring we would get home safely !!!! Thank you for all of your help this afternoon, you really know your stuff !!!!

Luke Traver

mohammad salah

Melissa

Rob Perret

I decided to try Mr Lube for my winter tire changeover for the first time. It’s great. No appointment necessary. Thanks to Jordan and Rachel for doing a great job today.

Texas Peck

Best service in a long time great staff

tanveer hussain

I had great experience at this location. All services were very quick

stavan joshi

Amazing service and friendly people!!!

Mark Lavallee

But pricey but you cannot beat the speed

Nick Palmateer

Don't go here for your tire change they will gouge your rims then say it was them even when you can see the black bead sealer they use in the gouges but there manager will call. but he won't and when you call the shop looking for him they will forget to put you on hold and laugh about it have audio to prove it won't let me post the sound clip caught on my dash cam. This is definitely not curb rash nice try though Mr Lube

Trevor Cation

Roger Sabadah

As usual excellent service and manager Craig is always a great person to deal with

Harley Bower

Stephen C

Sami Alkanafani

TheyTarget

Always great service here. Prices aren't too bad and they seem to go above and beyond.

Adam North

Positive experience at this location. The staff were very friendly and professional, from the lady that greeted me to Cole the shift manager I spoke with. They made me feel like a valued customer. Based on this experience I would come here again.

Jeff Sobol

Toye Oyelese

Amazing service, very professional - got my really nasty windshield chip done quickly and properly - Cole is definitely the right man for the job????????????????????????????????

Michelle F

AVOID at all costs!!! I myself previously received the worst customer service and ridiculous pricing and upselling from this location. I am a huge fan of the convenience of Mr. Lube but vowed never to return to this location. My Husband took my car in to this location yesterday. His lack of knowledge made him a prime candidate to get taken advantage of $240 for an oil change and to change the filters. The vehicle is 2 months old and in now way shape or form needed filters. Come to find out it was Manager Peter was who was taking care of my husband and didn’t even reset the sensor on the car so it’s still showing I need an oil change. I know it’s a quick fix on my end but overall terrible customer service. I don’t like people who pray on individuals who don’t have car knowledge. Crooks avoid at all costs!!!

Scott Espiloy

I'm surprised by all the bad reviews. I take my cars there and never have a problem, usually go in for a routine oil change but they will also let you know if there are extra repairs you need or don't need for awhile. But remember if you want good customer service, you first must be a good customer.

kyle marchetti

J

Claudia

They did a bad job, fixing my tire. I could have been in a serious accident. they are not giving me a refund.

jon conny

Awsome staff. Even when super busy came out and changed my wiper blades!

Kayla Ebach

Tyler Tingley

Driveline lube job for less than half the price of the dealership, same products, quick service. Shout out to I think Tyson and the tech whom I forget his name that did my Tacoma. Costumer service is on point! Will go back.

Sachin Sharma

Best customer service. Staff is very polite . If you want best service for the vehicle contact Vikas and Nav . Highly recommended

Heather Husel

Tim was absolutely wonderful. He was very friendly and professional. He repaired a rock chip in our windshield and it is flawless!!!

rajeev raj

I am not satisfied with their service, It is like they are trying to exploit the situation. Once I went there with a flat tire. Three eemployees approached me one after another. the first one said it will cost me $36 and I agreed, for the next one it was $45 and finally they charged me $ 79. I will never recommend anyone to this place if they have any other option available.

Tara Slaunwhite

This place is awesome ...very helpful bunch of people ...recommended to everyone.

Tyron Paton

Short and sweet, just a quick oil change but great work.

Jason Bray

Tom, Allan and Ed very knowledgeable they do a great job!

Ymm Yoga

Great service , friendly staff !

A Jc

Ahmed was super awesome Thank you so much for your all help I truly appreciate ????

Tara Miller

Jaime Edmondson

Super friendly, knowledgeable staff. Came by after work and was promptly greeted with a cold bottle of water. I was given options for my vehicle without presumption or pressure to upgrade, but rather given the knowledge to make an informed choice. We've used Mr Lube for oil changes as well as tires (purchase as well as change overs) and truly feel we are getting excellent value for the price.

Amanda Peltenburg

Hands down, one of the most efficient places I've been to for oil changes. Staff was very pleasant, from greeting to leaving. Ryanne was my tech, and was amazing. Don't see many women working in this field, and I left with all the confidence in the world that she'd done a great job. If I could give more than 5 stars, I would. One of the gentlemen there all but ate his mask while working, so it was great service and a show lol highly recommend!

Steels 1879

Very very great service. Brandon was amazing and they were so fast was in and out in no time.

John Jenkins

Good place to go fast n friendly

Amir Khalid

As a first time car owner, I don’t really have a preferred place to do oil changes and such. This Mr lube was close to my house so I thought I’d head in and see if they could help me with an oil change. The staff was super helpful, super knowledgeable and helpful. Pleasant experience, will come again.

Ben Phillips

Highly recommend. These folks sorted out a flat tire quickly despite being very busy. Professional and friendly. Will use again.

aaron stark

Incredibly knowledgeable & friendly staff! Rachel, Alison and the crew below, went above and beyond to service my bucket of bolts that masquerades as a "truck'. they preformed all the needed oil and transmission services efficiently. Also thanks to Rachel's expertise, she helped diagnose future problems I may experience, and made suggestive repairs. excellent service, will be going there again.

Colleen Wex

Mr Lube is the most friendly, accommodating and professional service ever - always happy to go the extra mile for their customers!

Mindy Ramsay

Grace Harper

Service is always friendly even when I show up 10 mins before closing to get an oil change. :)

Jeremiah Vanderlaan

Knowledgeable and very friendly staff. Had a good time while they changed my oil and balanced my tires.

Celina Sullivan

Just the best Best service in town. They treat their customers so well and they explain things to you!

kevin

David Graham

Todd Horak

Been here many time great and speedy service. Never any issues.

Janice Coene

Quick oil change w no appt. Got free wiper blades and when one fell off they were very good about replacing it free of charge

Vincent Lobo

Mr. Vaibhav attended to the passenger who came after me probably because he thought he would be able to upsell that customer more, didn't really check my vehicle properly only tried to upsell unnecessary items, had to tell him to check for water level in battery cabin filter etc which they are normally should do, very disappointed

Marcy Halpern

This was my first visit and likely will not return. I was told my oil change would take 15-20 minutes. I was there for over an hour. I was ripped off for the charge for 2 air filters. I questioned the service guy about buying the filters elsewhere and having them replaced by a mechanic friend. Was told the price would be the same. Big lie! Ended up costing me $100 for an air filter and cabin air filter (with $10 off) which I sourced out elsewhere, afterwards, for under $30 for both. I could have changed the filters myself. And they had me pay before seeing an invoice. Only positive note is the service guys were polite and friendly.

Ben Cormier

Amazing service, Dylan was so friendly and made sure I understood what they were doing and recommended the best services for my car! The hole crew was friendly! Would recommend!

Gillian Rock

We drove up from London to visit our son who is on Base in Kingston and to change over his winter tyres. Called and spoke to Jesse on our way up who was very polite, welcoming and explained the status on their business and how to get the services we need done. We drove right in and the team were helpful, quick, efficient and completely professional . We even asked for an oil change check when there and they easily did that too with no hassle.The technician who checked us out, I believe it was Ruhann, was friendly, polite and explained all the charges completely. Great team of workers ????

Blair Seed

Quick lube, and got a free pair of wiper blades. Thank you!

David Mckay

Excellent service by Mohit

Gillian Mitchell

Amazing service! Zayne, Lucas and Cole are the best. Quick, professional and did a great job

Larissa instance

Very Hard workers and absolutely great service!! Highly recommend!

Erin Fletcher

My experience at Mr. Lube on June 9th: I opted for a transmission fluid service in addition to my oil change. I had never had a transmission fluid service and was unfamiliar with the process. I was served by Josh. Several times during the service, Greg rudely interjected to correct information that Josh was either giving to me or to the oil changers. The interactions between them were unprofessional, with Josh rolling his eyes at several of Greg's interjections. At one point, Josh told me that when I came back in three days to have my fluids checked, I had to make sure that I had driven the car for at least 10 minutes. Greg then interjected and told me that it was not 10 minutes, it had to be at least 30 minutes if a proper check was to be done. Josh responded to Greg by rolling his eyes and mumbling, "whatever.” Near the end of the service, while I am making my payment, and between Josh yelling things to the other workers, I hear him say something about how ‘when you go out, you won’t be able to make the turn, so you need to turn around and come back.’ When he said this, I looked out front and saw an exit from the parking lot and assumed he was giving me instructions on how to exit the parking lot. I had never been there before and being unfamiliar with the parking lot, I didn’t give this much thought. Josh then went over the paper work with me (at lightening speed), and gave me my receipt and told me to have a great weekend. I assumed this was the end of the service and drove away. About 10 minutes later, I received a call from Greg. The call went to voicemail and I checked the message. Greg said in the message that the service was not complete and that I needed to come back. He also said that returning now was preferable but I could also come back tomorrow morning. Upon receiving this message, I turned around (now rush-hour traffic). After 10 minutes, I received another call, this time from Josh. I answered the call and Josh told me that my service wasn’t complete. I said, yes, I’m on my way back. He then said something about how he didn’t understand why I drove off and I responded with how it was not made clear to me that the service was not complete. Now, instead of responding with an apology for the misunderstanding, Josh laughed and said "well thats why I told you to turn around and come back”. So at this point, I am agitated. I pull up to the back area of Mr Lube, and Greg waves me in. Again I am expecting an apology for the misunderstanding. Instead, I get another chuckle out of Greg and something about how he can’t believe I drove off. This is when he tells me to pop my hood and I discover that it was not closed completely by Josh. This is when I tell Greg that this is terrible customer service, that I was expecting an apology for the misunderstanding and not arguments about how I should have known that the service was not done. Greg then argues with me. He tells me about how great their customer service was because they called me back when I drove off because my service was not finished. I am then tired of arguing with Greg and he decides to get a few more quips in before dropping the matter without giving a single apology. When I ask Greg about the confusion between the 10 minutes and 30 minutes driving time (for my fluid level check in three days), he tells me that Josh 'doesn't really work here, he just does some stuff at the front' and so I should listen to his advice of 30 minutes. The customer services was atrocious but I am even more disturbed by the negligence that Mr. Lube displayed by not warning me in either phone call that my hood was not closed properly. What if I had been on the highway? This is completely unacceptable and definitely not the standard you expect a business to be operating within. I will not be returning to Mr. Lube.

mike kahler

They were polite and professional

Bill Hundey

Everything was normal as usual, good friendly service and couple of new faces.

Amanda Sloan

Today I got an oil change for my car and the service was amazing! They were quick and polite. Highly recommend!

Evan Karcha

Amber was great!

Craig Rideout

Ryan P

Tried to get last years summer tires installed back on rims. They are alittle worn but are worn evenly, no holes, no patches and are not even on the wear bars yet. Had a tech come out to examine them and said they looked fine. Waited 1.5hrs for my turn only to be told after i pulled in the bay that they wouldnt install them. They were also pretty rude about it. Will never go back!

Ola Afolayan

Don Abbott

Jenna Scherger

I received an oil change at Mr. Lube about a month and a half ago and the experience was great - the employee was very fast and professional. Fast forward a month, and I had my tires changed at a dealership. The dealership told me my front timing cover was leaking and would be $800.00 to fix... Yikes... I decided to go back to Mr. Lube for a second opinion as I couldn't personally see any signs of a leak. Mr. Lube took me in right away and low and behold - they couldn't find any leak! The employees were so kind, informative, and professional with the service they provided. They went above and beyond and still checked everything over and topped up all my fluids. Plus they saved me a ton of money! I will never go anywhere else and would highly recommend this location to a friend. Thank you so much and see you for my next oil change!

Jeffrey Normore

The manager or supervisor that day even took the time to give me a vehicle scan summary that was very beneficial.

Richard Tiessen

Terrific service! Great staff! Very professional and quick. Jay was extremely helpful and informative. He answered all of my questions, and went the extra mile. I'll definitely be back when I need another oil change.

Chelsea Easter

Pulkit and ishu are doing an awesome job here in brandon!

Shane Decker

Awesome service, Daniel was outstanding.

haley's songs Burrett

Nicole Mallett

Great experience yesterday. John was super friendly and a really great person to talk to. Thanks for the excellent service. John deserves some credit, I've never had someone treat us the way he did. Great all around.

Michelle Nuttall

Jason did a great job of explaining everything he was doing with my car. Made necessary recommendations but did not force me to purchase any of them. I found him fast, efficient and reassuring about my car. First experience with Mr Lube and will do again

David Mackinnon

kate kennedy

Came here because my tire was leaking and I kept having to fill it up. Everyone was super nice and helpful. At first they thought it was just a valve issue but it turns out it had also been damaged by a nail and so I needed a new tire. They were unable to give me only one tire but they put my spare on free of charge so I could get to where I bought the tires. Really appreciate all the help!!

Jesse Mcdonald

John Blagdon

Nelson Soh

Super nice team and great service. Will be coming back.

Ben n

Standard

MIKE

Melissa Whelan

Matt Chapman

John Sauve

Jessy who servicemy car was awesome

Eric James (Holocane)

Great service: efficient, capable, and very client friendly. They also let me know that they give 30% off for first responders.

John Murdock

Fast oil changes and good prices. In and out in no time with a free newspaper and water.Friendly knowledgeable staff.

Jeff Hilborn

Long wait but that's not their fault. Good service and good advice.

Jennifer Stephens

Always have quality service from here. The have excellent customer service and take the time to do it right.

Rick MacCormack

Fantastic service by Tomas and his team. Through, knowledgeable and efficient. Will be going back here again. Give Tomas a promotion, great employee!

Kris Schumacher

Jason Dagley

Bill Masters

Friendly

Tuco Tech

Outstanding service. One of the best I've ever had. The person who fixed up the car was named rachel. She was extremely knowledgable and I went there for a simple oil change and she found out that a mouse had been biting on some of the filters and the transmission fluid was leaking. Fixed up everything with oil change for a very competitive price while I simply waited in my car and checked my emails. I will definitely now become a regular customer. Highly recommended.

Stuart Young

Katie Mirzayan

fahad Dubmal

Overheard the older white man (seemed like a business associate of some sort) being very rude and demanding of workers. He had a poor attitude when dealing with me and my wife and seemed in too much of a rush to get us out the door and very hard headed with his “knowledge” of vehicles.

Jan Sundberg

Change oil quickly ..tire sales and seasonal change. rad fluid flush. Light bulb ????..friendly staff. Wiper blades..neer Tim Horton..and ⛽esso station same lot

Brady Morgan

Pulkit did an amazing job would recommend coming here!!

Reach Mail

Did an oil change and air filter change. Quick and professional service. Was out in 20 mins up top!

Darcy Fallowfield

I had a recent urgent mechanical issue arise right before closing time at the North Shore location. I was not advised to come back tomorrow, but to come in right away, and the staff waited for me. I was treated very kindly and professionally even though they had to work well past closing, and my repair was more complicated than first thought. They just went above and beyond, and they really know the value of amazing customer service. I will continue to be a loyal customer at this business due to the consistent excellence of the quality of care and service they provide.

derrick carroll

Syd H

Been going here for years with 4 different vehicles! Always super friendly and helpful! Also a bonus that they give my dog treats when she is with me!

Kayla Hanson

Lucas and Zane were great! Super friendly and helpful. They made my day. I’ll definitely return.

Blair Robb

Seun M

I visited this location today to swap 1 tire and the customer service was exceptional. The staff I encountered were very friendly and professional. To top it up, when they swapped out the tire, they didn't charge me a dime even after I insisted. Very impressed! Great job guys and thank you very much..

Chris Taylor

Best place guys there are awesome and makes sure everything is good ????

Terry Holmes

Excellent & efficient people. Upsells are informative instead of pushy. It's worth the money to go.

Cats meow

Wouldnt recommend unless you want all your oil on the road way (North shore location) why do you offer customers an IN STORE credit? Why the hell would I want to bring my vehicle back for you guys to mess it up more

Roddy Batson

Frost time here and I received some great service. I changed my PCV which had never been checked!

pat kelly

Mr. Lube & Tires was better when it was just Mr. LUBE...Period. It defeats the concept of a quick lube and oil change when you have to wait an hour or more for the two cars in front of you to get their winter tires installed. Moreover, stop with the upselling...a car with 40k km's probably doesn't need a two hundred dollar fuel system treatment!

Maddy Best

Friendly and fast service!

Business Hours of Mr. Lube + Tires in Barrie

SUNDAY
9AM TO 5PM
MONDAY
8AM TO 8PM
TUESDAY
8AM TO 8PM
WEDNESDAY
8AM TO 8PM
THURSDAY
8AM TO 8PM
FRIDAY
8AM TO 8PM
SATURDAY
8AM TO 6PM

PHONE & WEBPAGE

Mr. Lube + Tires en Barrie
View Phone Number
View WebPage

PICTURES






Others also saw
Mr. Lube + Tires
Mr. Lube + Tires
Tires - Barrie

Oil change service

Georgian Chevrolet Buick GMC
Georgian Chevrolet Buick GMC
Tires - Barrie

Car dealer

Al's Tire Centre
Al's Tire Centre
Tires - Barrie

Tire shop

Superior Tire & Auto
Superior Tire & Auto
Tires - Barrie

Auto repair shop

Auto Tech Solutions Tirecraft Barrie
Auto Tech Solutions Tirec...
Tires - Barrie

Tire shop