A MUST READ BEFORE bringing your vehicle to this garage, please read. Do not trust this garage....I don't even give you 1 star, I had to pick a star, in order to tell our story.
Our son has a Subaru that needed a part replaced only b/c the manufacturer warranty recommenced at 140,000 km the part be replaced. We take care of our Subaru's, so we drove a the vehicle there in "excellent shape" for the part to be replaced. The repair was $1200. We picked up the vehicle, and was a few km from home when the car started making awful noises and broke down.
We pushed the vehicle home, and called a tow truck. At OUR EXPENSE, we had the vehicle towed back to the garage. The garage took a while to get back to us, and they determined that the "new part they installed" in the vehicle was defective and ended up BLOWING THE ENGINE IN THE VEHICLE. That's right, we paid them $1200 to blow our engine. They then said they were contacting the manufacture to see who was going to cover the cost to replace the engine.
We then ASKED for a loaner and was given a old truck that also broke down and left our son stranded at the side of the road again. There was no more loaner offers or rental offers.
We kept calling asking when the vehicle would be fixed as my son worked full time and also is in college in a full time course and needs his vehicle to go to work and school.
This garage WAITED TO FIX THE VEHICLE while they fought it out with the manufacturer b/c the garage needed to have the manufacturer pay for replacing the engine. We were at their mercy b/c they had our vehicle and had done the repair that BLEW THE ENGINE.
During this 6 week period my son was without a vehicle. YUP, instead of fixing the vehicle and fighting it out with the manufacturer they held the vehicle for 6 week.
Here is the kicker, they put a defective part in my sons vehicle, blew the engine in the vehicle, in turn, he was without a vehicle for 6 weeks, had a full time job and was a full time student, AND was charged $1200 with ZERO COMPENSATION.