Here you will be able to see all the opinions of real people who consumed the products and services of Fountain Tire (Tires) in the territory close to Barkerville (Canada).
At this moment the firm has a score of 4.6 stars out of 5 and the score has been calculated on 73 reviews.
As you can read, it has an average rating is nearly the best one, and it's based on a high number of opinions, so we may say that the evaluation is very reliable. If people have bothered to leave their score when they are satisfied, it works.
You know that we don't usually bother to put scores when these are good and we usually do it only if we've had a problem or incidence...
This Tires belongs to the category of Tire shop.
Great and ontime service. Online appointment was easy and took a few minutes to get done.
This location is great! Top notch customer service! They took care of everything for me! It’s being able to trust that you and your car are going to be taken care of every time you step in, and more importantly when their service is so good, that you don’t even need to step in the door for it!
I called a day in advanced due to a small tire leak and they found a spot to squeeze me in, even though at 7:30am. I came in a little late ( my bad ), and yet they greeted me with a genuine smile and not even a hint of annoyance.( awesome by the way - HUGE , in my books ) ????????????????And great sense of humour. Great way to start off the day, and thank you for being attentive and not offering services I might not need. Just doing what I needed done. Will be back , if I require your services. Highly recommend for any tire issues you might have. January 9.2019 - adding to this review. New visit, and I needed winter tires in January, due to a slow leaking tire, and could not fix and needed it fix right away. I called and a very patient gentleman answered the phone not only was he quick and professional, but extremely knowledgeable. I wanted a certain tire only seemed to be offered by fountain tire, it was the SAILUN ICEBLAZER WST1, and the price per tire you just cannot beat and it also has a great review online. They did not have any in stock, but they got me another tire, CHAMPIRO winterpro HP, and through his own recommendation informed me it was a great quality tire for the price. I paid $730 total plus tire install and so far, even though it is one day, an amazing tire. Only time will tell, but extremely satisfied so far with service, and pricing. You can not find another tire in this range offered at other retail tire stores, Kaltire only offer tires for people that have a lot of expendable money. if you do not believe me, try their website and compare the two companies. There is a difference. I will be back fountain tire. Loyal Client. (because you earned it) #HonestReview #fountainTireCalgary #stephen_lee10Experiences
Friendly and efficient service.
Amazing service & competitive prices!
My friend referred me to go here. I should have taken it as a bad sign when he drove there from Shilo for his scheduled appointment just to find out that his tires were not there and no one called him to reschedule. My day came for my appointment and I decided to call and see if my tires were in fact there. Fountain tire said yes so I went and after sitting there for roughly 40 minutes they told me only 3 tires were there. They were curdious enough to put on a fourth winter tire (different brand) as a loaner while I waited for the 4th tire to arrive which was supposed to be the next day. So after 4 days of me calling to see if my tire was in (twice they said they had all 4 there for me which was impossible since I had 3 on my vehicle already) I finally got the last tire. That is also when I figured out they had put normal air in the tires when I specifically asked for nitrogen. After all of that and them letting my vehicle sit outside finished for who knows how long without telling me but me noticing and going up to the desk it was finally over. The staff were nice enough but just very unhappy and disappointed with how this went and how they offered me nothing to compensate for the hassle of driving there back and forth, taking time off work and just waiting. Will not refer anyone I know to go there but I will strongly encourage anyone to go somewhere else. This may sound mean but I work very hard for my money and when I make a large purchase such as winter tires from a company I expect better service and things to be done properly.
Absolutely the best Foutain Tire lower Mailand of Metro Vancouver Jim was awesome thanks you now have all my business
Excellent friendly service. Ill be back.
Traveling through, I had the best experience there today. Professional, caring and on my way in 20 mins. Honest feedback and a garage with heart. You shouldn’t think twice, just go there. If I lived here or close by I would save all of my vehicle work for them. Amazing ...... thank you ???? so much.
Awesome customer service.
Great customer service, quick work and reasonable prices. No upsell. Would definitely recommend.
Great service
When I called the gentleman who picked up was pretty rude and condescending. He just seemed like he wanted to get off the phone. I didn't end up choosing them but I figured I toss up a review for the poor customer service. I'll try Kal Tire.
Damaged truck rim while changing the tire.. then denied it was their tool that did the damage after the rim split!
Fantastic service, quick, and very clear pricing.
I can’t say enough about the service and professionalism at Fountain Tire Langley. Chris, the manager, recently responded to my being stranded at another location with an unrepairable flat by bringing out my winter tires and rims so they could be installed right away. Otherwise, I would have been stranded as my car takes specialized tires. I’ve never met anyone more committed to going above and beyond for his customers. Chris and his whole team are absolutely amazing. I’ll never go anywhere else for tires.
Very happy with my experience at Fountain. Tyson and crew took care of me fast and best pricing in the Valley. Cheers
The absolute worst experience with any business hands down. We came to Fountain Tire in Hinton via a tow truck that picked us up on the side of the road with a broken Jeep. Arriving at Fountain Tire the manager told us that he couldn’t get anyone to look at it for 2 days but would try to do a diagnostic test later that evening. We called the next day and the manager told us that they did do a diagnostic test and it looked like a fuel injector port problem and will have a mechanic look at it tomorrow. We called the next day and the manager said it needed a tune-up and could get to the jeep right away. Believing he knew best we went ahead with the tune-up. Not receiving a phone call letting us know that it was done we decided to taxi down to Fountain Tire and wait. To our surprise is was done. I did mention there was no commutation that the jeep was ready to go. Paying over $600.00 for the tune-up we went to the jeep and immediately the check engine light comes on and the car shakes just as it did when we left it. Oh, I forgot to mention that the manager told us our Jeep “runs like a dream”. In truth it did not run like a dream. Back in side of Fountain Tire I informed the manager that we needed to have another look at the Jeep. His mechanic came out and hooked up the diagnostic tester and he said, “huh, I guess it was the fuel injector port”. Back to the hotel for a 3rd night stay while Fountain Tire repairs the fuel injector port. The next day we get a call from the manager informing us the mechanic has broken a bolt and has to run around town looking for a replacement. A $130 charge on top of the invoice for the port injector. Late afternoon we get a call it’s all done. Taxi over to Fountain Tire and paying the slightly over $500 and off we went. Car seemed fine but I thought I should check under the hood. To no surprise I found a 3 inch bolt that was dangling from the engine not even turned in slightly. Back to Fountain Tire to have them tighten the bolt back into place. This was not how we wanted to spend the first 4 days of our honeymoon so we hit the pedal and didn’t stop until we were in Calgary. Paying $600 for a tune-up (and it still DOES NOT RUN like it should) we didn’t need and $130 for a bolt that Fountain Tire broke I believe is taking advantage of out-of-towners. If you are being towed, don’t let the tow truck driver take to you to Fountain Tire in Hinton. Their communication is terrible and their reliability to properly diagnose and repair a problem seems to me, is far from professional.
Excellent prices and service. Highly recommend them to everyone!
Nice tiŕe shop. Wide range of products, pricing competitive with others. Service great, honest during Covid...
Good service, retorqued my tires with a smile.
Fast and reliable.
Friendly, knowledgeable and competent staff, we highly recommend!
Helpful, friendly, and quick!
We needed emergency service and they were able to help us right away. Work was done in about 45 minutes from arrival. Very friendly and helpful staff made this stressful event much easier to deal with and I was very happy with the price too. They provided hot coffee and bottled water while we waited and that was much appreciated. I wouldn't hesitate to use their services in the future.
Always fabulous reliable service. Bring them Pizza!
Zac is fantastic! Super helpful!
Honest, professional and trustworthy. Have used this shop many times and always am impressed with the friendly yet professional service. No surprises, future work discussed and nothing is done without consent.
Always great service
I had a bunch of work done on both of my vehicles here recently. Overall I am happy with the work that was done. There was a issue with one of the parts put on my truck, and as soon as I brought this to Chris's attention he had a better part ordered and had me booked in to fix it. I will continue to use Fountain tire based on my experience with Chris
I came back to the Victoria location and had amazing interacting with Justin. He had a diagnostic check completed for me due to the information I provided, and his response was honest and highly professional. I was very impressed Justin stated he will review the issue with my breaks and will followup after talking to his manager Tim. Justin responded a day early and new management gave me an amazing deal to fix the issue. Tim is the new management at the Victoria location and the changes that have been made are impressive. Great customer service yeah have gained a loyal customer that will refer at all times. Thank you Justin and Tim.
Great service from a local team! I had a problem getting a winter tire rim off of my car (changing them over to my summers by myself) and needed some help. Called a few local trie companies and all said to book an appointment another day. I get it. This is the way its done these days. Then called these guys. No problem, just bring the car over. When I get there, one of the techs quickly put the car on a hoist, removed the bolts and knew what to do to get the stuck wheel off. He then mounted the summer rim, and checked all of the other wheels with a torque wrench (but also checked on the correct torque for this car...nice). Then he checked all of the tire pressures and looked after the air. Finally he asked me to come back in a few days to re-torque the bolts. Wow! Friendly service you don't see to often. I am really impressed and glad to see a service centre like this in my neighbourhood. I will be back!
These men are amazing. They treat you like a Queen. They are so respectful and really care about the customer.
Thank you, for the awesome tire & rim package!
Great service
Fountain tire had good service and knowledgeable staff.
Bunch of clowns there. Even if you know what repair needs to be done on your vehicle they charge 50$ to diagnose. They say if you do repair there they will vawe 50$ of the bill.. hahahaha real thieves work there. Do not go there in any circumstances
Went in today in attempts to replace my serpentine belt, the staff were all incredibly friendly, and as a woman, and someone who doesn't know anything about cars, it was a super comfortable environment to walk into. Due to my car's model, they weren't able to find a belt for me, and after driving around and checking three different stores, they waved me out with no fees, as I had been sitting there for a couple hours. Everyone there knew their stuff, and were respectful and helpful to every other person who walked in there. Literally have never had good enough service to write a review about it. Thanks guys :)
Pretty good experience with this shop. ONly complaint was they changed my order to what they thought was appropriate for my vehicle after I placed my service request online. It was the right decision, but I didn't know they'd changed my tires until I arrived at the shop. It would have been nice if they'd have emailed or called to discuss the change prior to my arrival. Otherwise, great product and super service. Would definitely return.
Tires for work truck absolutely amazing guys
Never go to this shop. Worst experience ever but they make you feel like it’s not. I brought my Jeep to have the tires change, and after driving with the new tires they installed, something didn’t feel right. So I brought it to another shop (VAF, highly recommend) and they had to redo all the work that Fountain Tire Langley had done. I asked for some sort of compensation but they do not want to help me at all. The manager/owner, Chris, that spoke to me said it’s my fault for going to their shop even though he never gave me a warning of what could possibly happen after the service. If Fountain Tire Langley had done their job right the first time, I would not be having this problem.
Amazing service. Ryan and the rest of the team Were amazing.
I'm E Zy's friend.
You can trust the owner, Wally Smith, at this location in Chilliwack. They know what they're doing, service and prices are good and how they conduct business is fair and honest.
Excellent people. They turned a very bad morning into a great afternoon. I am now a loyal customer for life. Highly recommended.
Had my winter tires mounted and balanced. Ryan and the team were exceptional. Great customer service and experience all around and very reasonable rates. Will definitely be back.
Helpful and kind staff!!
Friendly staff, amazing service
Staff very helpful, friendly and seem sincere. They were upfront about prices and were very reasonable.
Got an appointment online for a convenient time on short notice. No where else seemed to have openings or the tires I needed. In, out, no one got hurt. Perfectly uneventful, just like I like it.
Good customer services
Dwayne got us back on the road in no time at all. Greatly appreciated.
Getting flats patched here is more affordable than elsewhere. Getting tires from here is also more affordable than elsewhere, and if you don't know which tires to get, they will provide great suggestions not motivated by price. Very friendly and knowledgeable service. Oh, and if you get tires from here, flats are patched free if ever. That's $55 saved at random. There is a waiting room for those who'd like to stay, otherwise nearby places include a thrift store, Superstore, several restaurants including Church's Chicken. Family owned, very respectful people.
I love fountain tire!! Only shop in Victoria that could supply my needs and the staff are so genuinely friendly that it makes you think twice. Lots of free services too
I am a first time Brandon Fountain Tire customer. Ordered a set of new truck tires Tuesday, an excellent Jess recommendation and they were installed today. Real meaningful customer service is unfortunately very rare these days in the retail world. Jess and his team know how to do it right. How they do business is better than what they do. There is no separation between what they say and what they do. I got a high quality product at a honest price. No surprises with them and they honoured their commitment to meet my needs over theirs.. I am impressed and will continue to give them my exclusive business and recommend to all.
onest service, I have purchased tires here and many repairs on my truck such as catalytic, harmonic balancer, belt tensioner, spare tire pulley, shaft sensor. Waiting room has comfortably couch, coffee and water. All old parts were returned.
Great service
Definitely 5 stars, extremely happy and satisfied. They are honest, accommodating, knowledgeable, fair, convenient, fast, and friendly. Each time I visit, I see the owner's hands are a bit dirty and I appreciate that, means he is hands-on involved in every part of his business, his staff are just as nice to deal with as well. I also appreciate them taking the time to explain things and recommend what is urgent vs. not to help save cost. Thank you for the great service and genuine care for our vehicles!
The Cream of the Crop. Honest, personable and on the ball.
Busy store. Staff are ready to help at anytime. Have had tire pressures checked for free in less then 5 mins. Good bunch of guys here.
Very friendly and helpful
Good service
Professional fast service .. got a quote online .. ordered my tires .. had them in two days mounted and balanced in two hours .. got a shuttle ride by Shawn the owner to pick up my car .. i recommend the place to get your tires done .. i had a wonderful experience there.
Sean and his team always reliable and fast. They (Fountain Tire Victoira) and one other are the most reliable in town - in my opinion of 40 years of dealing with Sean. That was then this is now 2015 as Sean is no longer there they are SLOW uncaring dolts that kept me sitting for over an hour to be told to come back tomorrow - FOR A SIMPLE SLOW LEAK! Back to ``Tires Unlimited `` for me.
Good service. Good people.
Excellent service. We have multiple vehicles and some modified jeeps and these guys go way past ordinary service or "just what's expected". Friendly helpful and absolute great experience dealing with this shop and can recommend to anybody. Also really good rates compared to anywhere else.
Super helpful and friendly staff who are willing to go the extra mile for customer service. I am so impressed with this place and Chris was a huge help in selecting new tires for my vehicle as well as looking my car over for some minor brake issues. Rave reviews for this place and its staff, I will be back for sure!
Just stopped by to have winters put on, and repair a flat. No appointment, but they started immediately and I was out in 20 or so minutes. Staff were friendly and polite. Plus they didn't even charge for the flat repair. These guys are great!
Amazing service, knowledge staff !
I very rarely leave reviews but I just returned from having a tire patched on my truck. Went flat at 3pm, called this location and arrived at 3:45 (even though they close at 5), work was done in under 45 minutes. They even relearned my TPMS! Which the dealer took no time to do.. Craziest part is they did it all for free. I'm new to the area and really appreciate the kind gesture. Very rarely do I see businesses nowadays actually try to earn my someone's business by helping them out.. But these guys are my tire guys from now on. I'll be visiting again to buy some winter tires for my truck. Thanks again guys.
Great experience, Very fast and Friendly service. Shout out to Gary!!
Excellent service and customer service
Was able to get a free inspection on my car. Very grateful. Great service, and staff. Full price quotes, even on after market parts. Thank you!
This location has consistently good service and they are honest, fair and respectful to their customers.
Excellent service and great staff who really go the extra mile to make sure your experience and service are great and fast. They were backed up to the walls on a Friday afternoon and still managed to get a new set of tires on my vehicle quickly. Chris even went out on his lunch break to get a part for my Jeep! And they gave me a great deal. Would highly recommend.
My husband come here for maintenance all the time, the owner is very kind, one of those hard to find honest owner for a business, would recommend to everyone.
Cheers to Craig for amazing service. Had to stop and get snow tires to drive back east through the mountains. Had no appointment booked but they had my tires changed and back on the road in just over an hour. Was really impressed with the service they provided. Definitely recomend this shop for excellent friendly service.
Needed a tire repair (nail)...called 6 different places , all said too busy, Called Ted and said he could squeeze me in ...great service ...highly recommend!
Good services, good manger.
Very good customer service! I will definitely be back. Thanks Dave and Christopher!
Good service and decent price.
Good fast service! They were able to get my tires fixed my trailer in a reasonable amount of time. They even found one tire that was flat spotted which lead to the tire having to be replaced - they showed me that my brake on that one wheel was overworking itself...thanks guys for helping me avoid disaster!!
Awesome service!! I was in Manitoba visiting and noticed a slow leak in one of my tires. Went to see these guys and they were amazing. I was only there a short time....thanks to Brent. He pulled a 4" nail out of my tire and patched it up. Without their great service i wouldn't have been able to make the trip back to Alberta the following day. Highly recommend these guys for all of your tire needs. ???? Thanks so much for the excellent customer service!!
I asked them to repair a leak in a forklift tire. They handed it back and I returned to my shop. As I was rolling the tire in though the door, I could here it hissing. I phoned them right away at 4:40PM. Not willing to stay late to fix there mistake, Chris said "bring it back tomorrow". They skipped an IMPORTANT step where they should have dunked the tire back into there water tank and checked it before sending it. I returned the next morning and left it with them while I ran a few errands. When I returned, I asked Chris if they would consider refunding me for the $50.00 they charged me, for the 45 minutes i used returning to the store. My time did not mater. Chris did say "well I won't charge you for the second repair". I lost it. I hate to think what would have happened if it was a passenger car tire where the person was hitting the highway.
Luke was an awesome help in guiding me to get my tire patched instead of having to buy a whole new tire! Great establishment with great service, you don't come across that too often anymore.
My daughter brought my flat tire to Fountain Tire to be fixed. We waited all day for a call to pick it up so my daughter went up to see if the tire was repaired. They were closing up, said the tire could not be repaired and when asked why they didn't call to let us know, told her she did not leave a number. The fellow she spoke to had been given the number, had in fact written it down himself. They could not have been less interested in providing service to her. Seeing as how I was in the market to get four new tires, I know where I will not be buying them.
I’ve been going to this location for both mechanical and tire services for years, and they always seem to exceed their friendliness, honesty, and timeliness with each visit. Zack, Chris, Ryan, and all of the other workers have always displayed the highest levels of professionalism, which is just another reason why I always send my family and friends there.
Courteous service prompt and professional
Excellent service. Was dealt with professionally, courteously, and timely. Would recommend to anyone. Prices are reasonable. Had to get a flat tired fixed. Was a great experience.
Awesome
I always appreciate the excellent customer service I receive at Fountain Tire. Medicine Hat Fountain Tire has serviced my vehicle for many years. The first time I took my vehicle to Fountain Tire I felt that they are honest. After working with Fountain Tire for many years I am still of the opinion they are honest, and I feel there is a high degree of trust between myself and all of the staff at Fountain Tire.
These guys are good at their job and friendly. Very happy
Great place
Consistently great service and friendly staff.
$20 to rotate two tires that they could have done for free but I had no appointment so what can I expect from a greasy tire store, bet they would have done it for free if they knew I was a Google reviewer. Two stars for doing two mins work for $20 if they had heart they could have not charged me since I look like I cannot afford alot and probly give free rotations to rich people alot.
Great service! They also have a very nice and cozy waiting area.
If you bought your tries there they turned them for free
Great customer service. They are humble and considerate. I had flat tire and needed to have that repaired as soon as they can. It was amazing. The price is worth it. I temporary parked in the front of store parking lot. There are street parking too if needed.
The boys working there are awesome never had any bad service in my years of going there . They are the cats ass
Great guys. Great prices
Had an unexpected blow out and this shop was amazing to work with. They quickly had me back on the road and their personal kept me calm when I called panicked from my spot on the highway. Thank you so much for the great service and a great experience in a stressful situation. Highly recommend this shop if you need a tire or two.
My father and I have been going to this location for years. If you want something done right the first time, GO TO THIS FOUNTAIN TIRE. I don't trust any other place with my car. Darrin, the manager, and his team go above and beyond every single time.
I bought a discount card for Fountain tire and have had a great experience with them. For one thing I receive great service and it is nearly free with the card I purchased!! They tell me what I might need to repair without being pushy.
Good service
Very friendly fast service.
Quick service
So i call there this morning at (10:53 am Saturday November 4th) And ths guy answer and i ask if they had tires for a Lexus Rx350 so the guys says whats the number info for the tires so i say i never done this before but prior to the phone call i took a picture of the sticker on the inside of the car. The guy says whats the number so i tell him after that i say im looking for a good pair of tires so i ask him how much can you quate me out the door he says 1070$ i say ok in my head. I myself knowing nothing about tires ask him if there was any less than that he replies " Yes if you are looking for a cheap chinese knock off tire then yes we do" im thinking in my head did this guy really just say that? Its just the way he came off rude from tge get go. The way he said it was extremely rude as if i was poor or somthing and so i said i had to call my brother because he knows alot about car and to check with him first, However i decide to take my business else where. Anyone going to get new tires i cannot reccomend this place for customers service. I was disguised by the person who picked up the phone and treat me like that or and human like that. You tell me!!! What if a person who did not have much money call and they were trying to buy tires for their car so that their family can feel so what safe and have someone say that to them? Theres a proper way to talk and explain it. The sales man could have said we have tires on the higher end and tires that cost less however they were not as good but explain to the customer like a human being. Anyways i took my business else where which was Big O Tires. When i called them they were so helpful and willing. I would not recommend this place. It like when you go into a store and have everything ready to pay and they treat you a way you were low or a piece of trash or somthing which makes you just want to throw the things on the ground and walk out. Not Ethical at on on your behalf shame on you. I sure hope that was not the owner who treated me like that but if it was not i will i sure hope that person gets fired. Thats is why i put the time and date so you guys can know who was working and answered the phone.
Always fast and friendly
Great service
Their website site is something to be fixed as they only tell you to come in (they do not like to give out quotes online). I did go in and my first impression was good enough for me to go back.
Good service
Great service, great prices, air miles partner. Close to transcanada highway, recommend it.
Really fast flat repair.
Hard working. Great rates. Worth it for the visit from Vernon. 22 a tire to change over. Great deal. Only 8 more than costco charges.
Friendly very nice people
Everytime I bring my car into Fountain Tire I always go see Wes. His customer service cannot be beat. He is extremely knowledgeable, friendly, and fast! - He set me up with my Winter Tires for the Winter Tire Program through MPI. I was in and out within 40 minutes!! A+ Service from staff at this location. I wouldn't bring my vehicle anywhere else!
Great service! Super helpful staff
Once again, FANTASTIC service from this place. Had 2 shops in town refuse to put a bit bigger than factory tires on my rims and these guys had it done in 45 minutes. Thank you guys so much. Always a great choice coming here. HUGELY appreciated!!
After overfilling my oil close to their parking lot, I thought to call them for advice. They were closing in 15 minutes and they were kind enough to help me out on the spot and drain some of the oil. Mike was an absolute pleasure to deal with, I will definitely be back!
Great service, answered all my questions, fixed TPMS for free
(Translated) Very well received, very professional, well advised, we can even take the time to discuss, the services offered are very good, tire guard solution to the top because very flexible, important choice in tires and interesting promotional offers previously available on the site Web. You can even edit a quote and a reservation of appointment from the ideal website to control your budget. I highly recommend ! (Original) Très bien reçu, très professionnel, bien conseillé, on peut même prendre le temps de discuter, les services proposés sont très bien, solution de gardiennage des pneumatiques au top car très flexible, choix important en pneumatiques et offres promotionnelles intéressantes accessible préalablement sur le site Web. On peut même éditer un devis et une réservation de rdv depuis le site Web idéal pour bien maîtriser son budget. Je recommande vivement !
We have always received great service, honest, prompt and friendly. We don't take our vehicles anywhere else. Tires, batteries, oil changes and mechanical repairs.
Super pleased with the service received each time I visited this business. Issues are thoroughly discussed and explained leaving the feeling of people who actually cares about you and your vehicle.
Nelson and his crew have always treated me well. I've had some bad experiences with mechanics but this shop has always been open, honest and trustworthy. I will continue to take my cars to this location and I would recommend them highly.
The staff is very friendly and informative. Always go to Fountain Tires for all kind of servicings. Highly Recommended.
Was treated with such disrespect! For that I will never use any service from this company.
Great people and excellent service.
Great Customer Service and Value: we buy all our tires here!
They really aim to please. I did have a snafu with one set of tires I got there and accidents happen, but they did everything they could to make it right. They are my go-to for tires and they should be your go-to too.
Great customer service, easy to deal with
Tyson and his team know there stuff!! Allways impressed with the service!
Great place to get your tires done the owner is friendly and honest
I've been going here for 8 years the staff is amazing and knowledgeable. I'm so impressed they have things fixed very fast and are willing to work around your schedule. That being said i've had a couple of emergencies and they came through every time. Out of all my experience in Estevan they are the best.
Awesome service kind and friendly.
Great service, Tyson was excellent, highly recommend it
Amazing place friendly staff got me in within minutes truly appreciate the effort thank you guys will always come back ****highly recommended
Cory and the team here are have been great to work with! Very trustworthy and hard working.
Loved the great affordable selection of brand name tires and excellent customer service also always greeted by the owner Chris .I got my truck and car tires at this store .I go in with my budget and they make it work????
Went here to get a tire repaired for a couple of reasons, one because my employer has a corporate rate established with them and two because it was close to our house. Have to say I was impressed with them and their service. They really looked after us. Will be back for sure.
Always good and speedy service!
Always good service and freindly
Great work. Great costumer service. I get my seasonal switch over done here.
Had my tires changed here, quick and good customer service.
Very disappointed with the services, the problem with the tires was never fixed, needed a simple wheel alignment , truck was left dirty, muddy and greasy inside, including on the roof, this was not a work truck but a personal truck that is spotless always, will not be bringing my truck back here.
Good folks at this location. Quick turnaround on tire repair.
Fast
Zack and staff are the best! Always go above and beyond to make sure my truck is looked after, and great deals on tires.
I was in the Calgary area for a trip and got three punctures. Fountain Tire was great and got me on the road as quickly as they could. The prices were fair and they really seemed to care about the customer.
The guys were so helpful.
Got caught in a pinch. They got me in and out in less than an hour ????
awesome place to take your car, they are honest and fast. I truly trust them with my vehicle
Got a couple tires put on and a rim repair recently. Had tough luck around the valley trying to find a place to do it on short notice. Except Fountain Tire. Got nothing short of great, fast service and a wicked nice price for the job. Staff was funny as hell and friendly from the get go. Definitely my go to from now.
They have very good customer service skills with a friendly atmosphere.
Chris and his team provide a 1st class experience
Great place to get your tires swapped over or purchase new. Staff at the counter are always good. A friend of mine and some front end work done on his truck and it didn't turn out so good for him later on down the road. They sure do know there tires but I'm not so sure about wrenching.
I am from Edmonton and needed my brakes inspected last minute when we got to town the last week of July. Every shop in town was booked and couldn't offer any type of help. Fountain tire offered to have a tire tech inspect my brakes just so I could figure out what I was dealing with it the very least. They found I needed new brakes on the front of my truck. Their Mechanic came out and said he could help me out as he had 2 hours before his next scheduled service. They replaced my brakes and had mr running on the road again by lunch time. Would come back for service again if we didn't live so far away. Thanks again to the whole team for hooking us up when they barely had time to breathe! Very much appreciated for the drive home! -Ginger Man Mechanical Ltd.
I recently took my vehicle here to have new tires and rims put on it and Merv and the team were amazing! Kept me up to date with everything going on, really polite and professional. Ive experienced issues in the past as a female going into a shop but these guys were awesome. I would highly recommend them.
I dealt with this store for 3 years, their service, attitude and prices were awesome! I have moved to multiple towns since then and have not found a tire store that comes close to them. I now try to plan my tire purchases around my trips to the Okanagan so I can buy from Fountain Tire Kelowna.
The worst experience I've ever had. Very depressing that they would try to take advantage of people the way they do.
Tyson, the guy that works here is a really good guy, He fixed my truck within 40 mins and I thought it would take longer , I'll definitely come back here when I have a problem with my vehicle ☺????, There Service is on point.
Just had my winter tires installed. All went smoothly. Customer service was excellent from the quote to completion of the job. Professional service by Luke Raymond who did a fantastic job during this whole process
I found the staff to be polite and helpful. But mainly i pass there on my way to work
Great customer service. I purchased winter tire within 6 hours and were installed. Other companies were taking about a week of waiting period.
Brad and the boys always take excellent care of me and my wheels.
Great service, went out of their way to get me the right tires and rims! Thanks Jeff!
service charges are way too expensive compared to others, not recommended
Excellent service, fair prices and very friendly staff, Thank you Nygil!
Amazing service! The Fountain Tire team sure saved me and the costumer service was top notch! Highly recommend!
Always receive excellent service from fountain tire. We had a non repairable flat and they gave us a great deal on the new tire and were very quick and professional. Thank you Fountain tire!
Great people, fabulous job, quick service.
Great place and fast service
Have been going here for years. Most recently to have a tire repaired for my snowblower. Always professional, courteous service.
Great service and friendly staff
The guys there were very thoughtful and patient with me as I was going through financial/personal problems while my car was at the shop. They held my car for me and took good care of it for the duration it was there. Thanks, guys!
Went to this location to get my tires torque checked. Waited for about 5 minutes and the check was done within 2 minutes.
Five star, old fashioned caring service and sales... that’s what you’ll find here. Take it from someone who won’t wear a ball cap with a logo on it... there aren’t many companies left who are worthy of praise. When it comes to valuing their clientele and standing behind their services and products GP’s Fountain Tire; by this customer’s estimation have been weighed, measured and found Worthy. Hats off to you guys. Keep up the great work.
I can depend on Cory and the guys at Fountain Tire Commonwealth. I get my tires there and get them rotated on and off winter and summer. My car is old and thanks to them it's still running great.
Up's and downs
Great service, honest guys. Highly recommend using this Fountain Tire for all of your automotive needs.
Great service from the call to book the appointment to getting my keys back. The surprise of finding an open waiting area was delightful, clean, spacious area with very comfortable chairs. I was delighted to find my old tires in bags in my back seat when they were finished. The last place I went didn't do that last step. Definitely recommend them.
Staff could be more friendly and welcome the customers. Good service and reasonable price, though.
We had new tires installed on our trailer in August and new tires installed on the truck on Oct. 4. Ray and his staff are great. Both times they started the work on the appointed time and completed with only a short wait. Exemplary customer service. 110% satisfied.
great service, and friendly staff. you wont be disappointed with the service Ted and Chris provide!
Always available to take care of all my tire needs. Flat tires, changing tires for a new season, I have always received quick, reliable service no matter what. Thank you Fountain Tire !
This store and its employees are awesome. Friendly, anyway I can't say enough good things.
I have got at least 5 sets of tires there , always 100% And ONLY Place in city to get tires from!!!
Exceptional customer services!! They fixed my run on tire and save me hundred bucks!!! Please note that not all run on tire can be fixed, it depends on the inner layer have been dmg or not, but I guess im the lucky one :)))
Booked an appointment for a new tire and wheel setup to swap out my winter setup. Craig greeted me and addressed any requests I made with no issues at all. My new tires were mounted, balanced, and installed all within 45 minutes amongst their busy schedule. I would highly recommend anyone to visit Fountain Tire Courtenay as Craig and his team are great to do business with!
The owner of this location is an absolute gem. Has helped me out on a couple different occasions in my emergency situations. The team attempts to go above an beyond anything I expect. Thanks guys!
Love these guys and Julie and Chico, the tiny tiny chihua hua. Best service around and I come from Hope for it.
It is wonderful dealing with the staff at the Langley Fountain Tire! My daughter needed new all season tires, and the staff explained all the different options and answered any questions we had easily. I must also say I was impressed with how they kept me updated throughout the process and although my daughter's tires were not available, they upgraded her tires (no charge) to ensure that we did get new tires when we picked the car up. That was a very happy surprise! I would most definitely highly recommend Fountain Tire, and will be using them in the future, not only for tires, but for oil changes, or any servicing needed for our vehicles .
Went there with a leaky tire and no appointment fearing the worst. They had me in an out in an hour. I believe Wade was my customer service rep. Thanks for the great service.
Because of the service I received today and in the past years at this location; I feel like a need to leave a 5 star review! The team absolutely provide a top service and they're able to book me in for quick flat tire repair and be honest/ competitive about the price. They won't try to sell me more than what i really need. Some other close-by places can only accommodate my flat tire repair in next 3 days, 4hrs, or can't even do it.
Good price fast service, friendly staff
Friendly, knowledgeable and helped me out of a jam. I'll be giving these guys any business I can!
These guys are amazing! We had our wheel nuts torqued and in the process of traveling we needed a bit of water for showers and washing dishes. They said no problem and filled our small holding tank. Very accommodating and big hearts.
Unfortunately had a REALLY bad experience today. Never have I ever had a bad thing to say until now. The fountain tire team has mostly always delivered on their promises. Today I called to be picked up from work at 2:05pm, as I was supposed to have a new tire installed on my car. I had a prior conversation with a guy who worked there saying it would be done by 2:00pm today. Finally at 3:19, after having to give directions about three times to their new driver, I was able to get picked up and driven to Fountain Tire. Although my patience were thin, I was never once in any way rude, but over the phone I could tell the driver was getting annoyed. This should never be the case in any given situation, and even if the driver did get frustrated it should never be taken out on the customer which i felt it was twice. After we got to Fountain Tire, I was informed that my car wasn't actually ready to go. It hadn't even been pulled into the shop. I'm not mad or angry with anyone in particular, I just found this to be a tremendous waste of time. Tomorrow I will drop my car off at the same time before work at 4:45am, and I will have my friend drop me off this time instead to avoid any hassle and hopefully I'll have a new tire on my car by the time I get there.
Great customer service. Friend staff
They fixed my flat for free
I had a tire that popped and needed a place that could mount and balance a tire quick. Initially I made an appointment at wheel pro’s, which is just down the street from fountain tire, but I would have to wait 4 hours before they could take the car in. So as I’m waiting, I decide to go across the street to fountain tire. The guy at the service desk was so nice, he told me to leave the car with him and he could have it done sometime in the next two hours. He even came out and took a look at it to make sure he knew exactly what I was talking about. Their prices are a little bit cheaper than at wheel pro’s and because they were able to fit me in (even though they had a parking lot so full of cars that there were no available parking spots), I went ahead with it. An hour and a half later (earlier than when they said they would be done), they finished up, we paid and we’re on our way! I definitely recommend this place. I had no issues whatsoever, their customer service was top notch and what I really liked is that they’re not the type of business that will keep your car for the full day instead of just for the time that they actually need it. 5 star service FOR SURE and I’ll definitely be back
Prompt, professional, pleased with the results. Would definitely recommend.
Excellent service, nice staff - they have all the special tools for EVs and did a great job! Don't hesitate to trust them with your Tesla!
Wonderful staff going above simple service to discover what items on your vehicle might need work while giving you good cost estimate
I've been bringing my vehicles here since around 2009, and I have never once felt ripped off. I always get a call with an estimate before the work is started, and it's always the same price when I pick up the car. Unless something goes wrong during the repair, then they give me a call to give me a heads up that it will be extra. In fact, I'm so happy with them, after I moved to Squamish in 2011, I decided to keep making the trek to this Fountain Tire for all my non warranty service. 5 stars.
Bought new tires for my truck. I left it there during the day as I was working nearby for the day. Rather than bagging the tires I had on, they tossed them in the back of the truck, bare, and buried my truck in the back of their gated compound. Great that they locked my truck in their compound, boo for not bagging the tires. They were kind enough to give me valve caps.
I went in for a scheduled oil service I was really impressed with this location. It was really clean the staff was very friendly I would definitely recommend this location to family and friends.
These folks really saved me in fixing a flat tire. They did it on no notice, very quickly, and for a very reasonable price. Thank you!
They did not have nor could bring in Tires I was looking for my 45' Motor Home wanted a big lug Mud & Snow 295/80 R22.5
Zach, Chris and the crew at this location were Bar None top shelf. Their pricing is fair and their service is excellent. We've never been disappointed with any of the work they've done on any of our fleet vehicles.
Had alignment done twice here and they couldn’t do it properly. Go to B.C. tire. Cheaper and better service
Ryan Isherwood is absolutely amazing! He truly went above and beyond. I REALLY trust him and his colleagues also seem really friendly and helpful. I originally came in for an issue with my breaks and then I had additional requests about my cracked windshield and my tires as I am about to leave in a week for a long road trip. I feel really confident that my car is in great hands and will be in tip top shape for my trip. Thank you everyone at fountain tire for taking such great of me and my car! I'm so grateful!
The customer service was awesome! And really good at making sure you are satisfied and will follow up if they do not have the answer on hand. Really good about keeping timings and very friendly and welcoming, especially to dogs too which I appreciate.
Amazing service every time!
Chris , Zack and Ryan all great people to deal with they are friendly and knowledgeable. Great place been coming here since I could drive.
Fast repair
Good service and price.
Good
So i had a flat and because i had brought the tires from Fountain they were able to repair it for free, you would think a tire establishment would take care of a simply plug but nope. Flat the next day and decided to take it into Kal tire and they were able to repair. I will not be going back to Fountain tire for anything ever again.
Darrin and the team are terrific! Great service as always!!
We pulled in and out quickly with horse trailer, guys were great. Excellent service highly recommend.
I was looking for winter tires and a great new place with highly exceptional service. I am very pleased with the team at this shop. And to top it off they were recommended to me. Keep up the Grrreat work Guys.
My brother works there!
Quick service. Good inventory.
Never do oil change here. I did like a month ago and the engine starts making grinding sound. It never happened before. I knew it was because of their poor service. Then after 1000 miles I went to Mr.lube for the oil change and right after I left , the engine sounded like new. The grinding sound was gone. And also they make a remark that, skid plate bolts were missing. i don't know what that mean. If you bring your vehicle here they will do something to it and after some time you will think to come here again for repair and thats how they suck money out of you. Moreover I paid around 5 grand for my brakes of tundra . The manager said he had to change every part or whatever. And after a month my brakes started making grinding noise again. This is their service. Charging ton of money and getting same problem afterwards.
Professional and personal service.
Fast and friendly service. I would highly recommend this location for vehicle service or repairs.
Talk to shelby
Really kind staff.
Last minute I had to buy winter tires. I called everywhere in town and no one had any in stock. Trevor at Fountain tire was amazing and was so helpful. Thank you to the staff for everything they did!
Had an eight o’clock appointment to get a new set of all weather tires put in my moms Jeep. Was told two hours and four hours later they keep coming back with one thing or another... doesn’t seem like anyone moves too quickly here
Very helpful and friendly!!
Very helpful staff
I went there to have my old summer tires mounted on rims and installed on my car. I showed up later in the day so they weren't sure if it would be done by the end of the day but they were done half an hour before they closed. They also offered to wait for me if I couldn't make it back there by 5pm in rush hour traffic. They were very nice, friendly and accommodating. I didn't need an appointment... The other tire shops I called all required appointments and were booking for three days to a week later and had higher prices.
I went in to have my old car winterized and asked for reason check engine light was on. Most likely I was just low on oil. I did tell them about an incident with the car and magically they found an issue there. Supposedly a part was broken. I walked away after paying for the oil change, telling them I would be parking the car as I couldn't afford the repairs. I did keep driving the car because the oil light stayed off. When they couldn't find anything wrong they went looking for something. Told me my brakes were so worn they had damaged the routers. Friend checked them and there was still 50% brake pad and routers are fine. He also said that tires could have fallen on they were placed back on so loosely. They had only been torqued to about 90% and should have been at about 150. I had been driving the car for over 3 weeks including down the Yellowhead Trail and through childrens' crossings. The manager never mentioned the issue about the torqueing. I called about the fact that the light stayed off and that I was still driving. He stated that they "must have fixed the part" which is most likely not doable according to other mechanics. This company was good when I started going there but they look for work to do on a '99 car. Don't gimme brakes!
Best place to get tires!! Ask for Zach, he's awesome. Always have had a good experience here. They have quick service and always go the extra mile to make sure you leave happy!
What an amazing experience i had at this place!!! I had a flat tire on my litlle car and no spare one, was out of town,needing to get back home, the front desk manager and mechanic did beyond (and more !!)to help me out, and they found the tire for me in within hour... so i was able to get back home. Wow Excellent customer service and treatment! I highly recomend this place!
Great friendly service, and competitive prices. Came in to get a set of winter tires w/wheels, and my car was ready in just over 1/2 hr. Will definitely be recommending to friends and family.
Great service
These guys really go above and beyond! The level of care, and effort this location will put into your vehicle is rare in this day and age. I would absolutely recommend Craig and his team to my friends and family.
Awesome. I found their building in Downtown Medicine Hat. They came out to me to check a tire that had a run in with a porcupine. Lol
Super Experience ! Great price . Busy shop and lots of staff .
Excellent service, knowledgable and friendly staff. Chris (the owner) is one of the best in this proffession and makes Fountain tire Langley stand out. Highly recomended.
Everyone was polite, and happy go lucky. Just didnt like to have to wait, when I had an appointment, it should've been on time. That's y appointments are made. But due to an accident that is why it was at 230pm instead of 2pm. But over all at least it was a happy environment. And their little dog was just so adorable,,, lol even came up onto my lap. Lol
The staff here are trustworthy and always go the extra mile to ensure customer confidence.
Fast, friendly, busy.
I moved to the South end of the city and my usual Fountain Tire on Henderson told me to come visit the Vermillion Road and that the service would be as great as I was used to. I am happy to report that they were right. I have been very impressed and happy to keep coming back.
Very unorganized: Booked me in Penticton when I phoned the Kelowna location directly and have never been to the Penticton Fountain Tire. Also messed up my friend's tires!
Best place to get tires in town.
Got a stud in my tire and pulled in there after 5 hoping they could fix my tire. They took care of me quickly with outstanding friendly service!
Great auto repair, and Cory is honest, and always makes sure my car is taken care of.
definate improvement this past couple years, shop was clean an pleasant and the staff was very helpful and up beat, dumped my 87 bush truck in there laps and got it back a proper runner with all requured repairs and a list of work soon needed.... didnt break the bank and treated my old beast right .... staff even went so far as to help looking for wanted used parts outside of work .... cant beat that kind of assistance and desire to help a guy out ...
Top notch service and amazing prices! There is no one I trust more in the industry. I highly recommend them as your "go to" tire shop in the valley.
wonderful team great service these are the guys to go to0
Friendly best deal in Kelowna will always get the job done fast and stand behind their products.
Guess who repairs a flat in 2hours! Fountain Tire!!!! yayyyyy
The guys at Fountain Tire will treat you right. Fast and friendly service, and they always go above and beyond!
JIM (front counter) is extremely helpful, very knowledgeable and pleasant. Hands down 'the best'! I have been to Fountain Tire on several occasions and each time my interaction with Jim is outstanding. I am very pleased how he goes above and beyond. The prices are excellent, the service is spectacular! The mechanics do a terrific job! The owner Wally is very friendly and welcoming and that is what keeps me and my family coming back to Fountain Tire in Chilliwack year after year. Thank-you!!!!!
Went in for a leaky tire fixed. Unfortunately i had a crack in the sidewall and it was unrepairable. But Dakota was able to get a used tire installed and i was out of there before i knew it. He was awesome at his job. Nothing but good things to say. 10 out 10 :)
Friendly people great service's recommend!!!
Best experience I've ever had!
Great service
Very professional, very handsome men. Chris and Ryan are fantastic. Would recommend!
Terrific people, quality vehicle service and accommodating appointments. They definitely made me feel at home.
Great visit. Fresh coffee in the morning. Friendly guys. Got the job done in less than an hour. We'll be back for more. ????
Fixed my tire for free in spite of being busy. I will be back for sure.
Cant say enough about this place. First time using fountain tire here in the hat but I wont go anywhere else now. They went above and beyond what I could expect. Highly recommend!!!
Awesome little ginger tech working in the shop there
Always fair and affordable
Fantastic workmanship and customer service! You can tell from the moment you step into this location that their primary goal is providing excellent service with integrity in order to gain repeat customers. Well, that approach certainly worked for me! Short story: professional, quality work at a reasonable price from a shop that clearly values people over profit. Long story - worth a read: Tire shops are notorious for being absolute chaos heading into the winter season. I get that. Unfortunately, that challenge for staff often translates to long waits, rushed conversations, overcrowded waiting rooms and the customer generally being made to feel like an annoyance. Not here! When I first came in with a few different tires in mind, I was acknowledged right away and then the manager actually sat down with me to help me weigh the pros and cons of all of them. Chris was clearly not steering me toward the most expensive tires - he genuinely wanted me to make an informed decision and purchase what would work best for me, regardless of price. Despite the fact that the shop was busy, he was extremely thorough, even providing me with some excellent tips on how to minimize fishtailing in my truck (again, in depth information that cost him his time with no opportunity for financial gain whatsoever). My experience on install day was just as positive. Again, I was helped the moment I walked through the door. Chris remembered me from our previous meeting and made a point of coming over to say hi when I was speaking with Mo at the beginning of my visit. The work was performed as explained, within the allotted time and some great recommendations were provided. They pointed out some work that was needed but acknowledged that I just had the expense of new tires, so provided the premium solution but also some creative "work around" solutions. Really cool. At the end of my visit (they had my money already!), Mo made sure I was aware of the free rotation every 10000km and the free flat repair (again - no direct financial gain for them). The last think I have to mention is not only is this shop super clean and open, it has the nicest waiting room in town! That matters to me. I've been squished in between people in a row of chairs directly in front of the service counter at automotive shops before. It sucks. I always make these types of appointments on my days off because there is zero chance of getting any work done in this totally distracting, uncomfortable environment. Well the waiting room at Fountain Tire is awesome - it's completely removed from the service area. Spacious and comfy, complete with a large work table , free wifi, big screen tv, generously spaced, super comfy chairs, restrooms, a great kids play area and a snack and beverage station. (Keurig coffee with optional flavoured syrup and real cream - nice touch.) I set up shop with my laptop at the great work station area and got SO much work done while I waited! I think what this room said to me is consistent with the vibe I felt with every interaction here - "Fountain Tire, Langley Bypass values me."
Great and friendly service! Good sale prices on tires as well.
Excellent
* Sprung a leak of coolant/antifreeze at 3PM on a Saturday and brought it to Chris and he said that they would be able to look at it on Monday. I had no wheels so Chris called up his rental place and got them to pick us up and get a car for two days and that he would split the rental cost. That was good service. Got the car back on Monday as promised and so far so good.
Great service as always!!
Service very good and friendly.
Awesome service and a great crew best place to get your tires done in the city
Had an issue after I got my car out of the shop, the manager called me and told me to bring it back in so he could take a look. Long story short , it was all taken care of free of charge. People make mistakes. Fixing the mistake without trying to pretend like it didnt happen is the reason I will return and recommend this tire shop.
GO ANYWHERE ELSE!! Especially if you require brake work. I dropped off my travel trailer here to get 4 new tires on, bearings inspected and brakes checked.They said all the bearings needed to be repacked. And they adjusted the brakes. When I pickup the trailer there is about 20% of the trailer braking power as when I dropped it off. I couldn't even get the tires to come close to braking somewhat significantly with the gain on my brake controller maxed out. I take it back and leave it with them overnight. They look at it in the morning and call to tell me that the brakes are acting funny... like it is a pre-existing issue that is outside of their scope of work. I tell them they worked fine when I dropped it off and I was even adjusting my brake controller a few days earlier and could easily lock up the brakes without maxing out the gain on the brake controller and that they need to make it right. The better part of the day goes by and they call and say the tech backed off the brake adjustment instead of firming it up; like it wasn't a big deal. When I picked up the trailer I asked to speak to the manager. I asked him if he was familiar with my experience and he said "yup". I asked how does a business like Fountain Tire, that mainly deals with tires, wheels and brakes, adjust brakes in the opposite direction they need to be adjusted . These are the same drum brakes that are on the rear end of many cars, trucks and suvs. His answer was "we goofed!". He said the guy who normally does brakes wasn't there so their mechanic did them. Umm... that's even more concerning; shouldn't a mechanic be able to adjust brakes properly?? He went on to say "everyone goofs! Even Justin Trudeau goofs! Like when he nudged that girl's boob!" Seriously... you let a vehicle leave your business with a faulty brake adjustment and you're actually saying it's okay because the Prime minister accidentally nudged a women's breast. So even the manager and owner didn't take the situation seriously and didn't offer an apology. All I wanted to hear was that what happened was unacceptable and everything would be done to ensure it didn't happen again. I didn't ask for a discount on my $700+ bill that I already paid even though now I'm questioning if all the bearings actually ended to be repacked or if they are just taking advantage of the customer even further. I'm thinking now that it is the latter. Before I stormed out of there, I asked why brakes aren't tested after they are adjusted and what if i headed out over a mountain pass to go camping or what if that was someone's car instead of my trailer. He just shrugged... Please do not support a business that takes this approach to their customer. They do not deserve your business and you do not deserve to risk your car and potentially your well being.
I left spending less than I thought. Great helpful team, highly recommend.
Great service all around. Come to get my car serviced without a worry and leave without my pockets emptied out.
I was so pleased with the work that they did for me. I had an emergency problem with my tire. I was from out of town. They got me in and out within an hour. They were very friendly and very helpful. Thank you.
Great service all around!
Best service and prices that I have found. Couldn't be happier! I've mainly dealt with Tyson but when he hasn't been around the rest of the staff have been great too!
Had a new tire fail and Brad the assistant manager came in after hours, warrantied the tire and even fixed my spare tire winch. Didn't even charge me for the call out.
We had a flat the night before a big day in Jasper. They fixed us up before we knew it, and had a great day. Thanks Fountain Tire!
Bought our new winter tires there. Jessie's team offers impeccable service and value
I am writing this review on the Fountain Tire located at Langley Bypass is a clean safe location to shop. Great customer service and friendly staff. My experience with Luke was excellent. With confidence I can recommend this location to family and friends. Thanks James
Great service, good price and accommodating of my bust schedule. Highly recommend
Just bought a groupon/dealfind for a full car detail with them. A lot of businesses give you half the service when they know you paid half price for what you purchased, but these guys did a great job, coupled with great customer service ...I'll definitely be returning there and paying full price for a detail when I need one again (with 2 dogs and a 1 year old, that would be quite often!)
They were great. Went in to get my winter set put on and they were able to help me same day. They told me my tread was getting low, still drivable but getting very close. They gave me a great deal on a new set of tires and got everything mounted and rolling in a little over an hour. Everyone that helped me were very nice and patient with my questions. I will happily return.
From the last 2 visits. Will see if things improve next time.
Love the guys at this location. They are very polite, nice and professional! Always willing to answer your questions and let you know that if you have any problems to call them and they will assist you ASAP.
Fountain Tire has always treated me very well. In my experience they have been on time thorough and professional. I like that I get free tire rotation for life as long as I bought my tires from them
Very dissatisfied experience at fountain tyre Brandon yesterday . They informed me my tyre puncher couldn’t be repaired and a replacement tyre would take 7 business days to arrive , or I could purchase a $300 tyre instead for my Pontiac .. Their nearest competitor fixed my puncher no problem with a very fast and efficient service .... I certainly have no intentions of using fountain tyre again
After a small hiccup with my tire order the staff came through and had a great experience as always.
Every time we went in, they were incredibly busy and barely had time to answer questions. When we got our tires put on, we found out after a year of driving on them, that they put the front ones on backwards, causing us to hydroplane consistently. They fixed them, but never apologized for the massive safety screw-up. I love the tires that we have, now that they are properly on, but the beyond-poor customer service makes me not want to return there.
Amazing service! I came by and I was helped by Luke and he gave me wonderful customer service. He answered all my questions and offered the best products catered towards the needs of my car. I would 100% come back. I couldn't recommend this place enough! Make sure to ask for Luke!
* Good service * Just a tire repair, they did a good job
Best price given! Excellent customer service!
One quick question.!! Do you guys have Nitrofill Facility over here?
Been coming to here for a few years now. Mostly good experiences, but during my last visit, I had trouble starting my car, and after inspection they told me to replace my alternator to fix the problem. This threw me off a bit as my dealership previously said it was a crank sensor problem. I told fountain tire this and they insisted that I needed to replace my alternator to fix the ignition issue. Because something felt off, I went to 2 other repair shops and both said my alternator was fine. In the end it was a faulty crank sensor that was the issue. A little disappointed by my last visit because they were not able to figure out the problem. But overall still positive experience here
They keep all our old work truck in good working order. Have saved us several times by going above and beyond to fix parts and to find specialty parts for us. Really appreciate the level of service and honest feedback.
The shop damaged my vehicle, just doing a tire rotation. They did over $4000. damage and didn't tell me. I had to back and make a huge complaint to the owner. They did use their insurance to get my vehicle fixed. Absolute appalled that they tried to hide the damage.
These folks are great! I was due to leave for a trip to Saskatoon and came out to my vehicle on my departure day to find two flat tires. The folks at the service desk were able to book my vehicle in within 2 hours of my call and had me on the road with 4 new tires in record time. They took a bad day and made it better. I think this location might be my new shop!
My parents were here from out of town, and their Lexus got a nail puncture. So, where to go? Kal Tire blew us off, disinterested serviceman told us 3 or 4 hours. Canadian Tire as usual were even worse. Then we went to Fountain Tire. The parking lot was packed, every bay was busy, but they took our punctured tire and told us to come back in 45 minutes. Wow! So we went for a bite to eat and came back, they were ready with the tire. They hustled to put it on, and for a very reasonable rate we were on our way. So impressed with the staff and the customer service. Highly recommended!
Service, Staff, Profesional, knowledgeable, and great place to visit. You will definitely be in great hands and will be looked after for your serive needs. I recently visited , from phone call to new tires for my Dodge Ram, their knowledgeable and suggestion, went above and beyond. Thank you James and Ryan, and all the staff (tech) i did not get to meet. I love my new tires. Do check out the service for yourself.
Helpful and friendly. Got us on our way
I purchased four new tires on 01 May 2019, and was in contact with Cory (manager) to ask for my brakes to be checked at the time of the tire installation and that I wanted to take my four old tires home with me. Upon retrieving my vehicle after the installation was completed, I had the following issues: 1. I had to ask for my four old tires to be returned to me, then wait for them to be packaged and placed into my vehicle. 2. My brakes were not checked. 3. I paid my full invoice promptly at the time I picked up my vehicle, and asked why there was no nitrogen in the tires (which I clearly paid for and is clearly indicated on my receipt). I was told that the nitrogen pump was broken. The manager called me later that day and said he would call me in approximately two weeks once the pump was repaired, and I could pop in to have my new tires deflated and then reinflated with nitrogen (which is what I paid for!). On 20 May 2019, I popped into the store to ask if the nitrogen pump was fixed, and I was told that it was not yet repaired. I have had no further contact from the store and I am perturbed that I paid for services which I have not received. Overall, not impressed with the customer service at this location, and I will not be back for further service on my vehicle. Thanks for reading this. ADDENDUM: I received an email indicating that Fountain Tire had responded to my concerns, but the email address I was given in the reply is not functional!!! UPDATE: October 2019: I contacted the BBB again after my initial complaint was not resolved, and I have finally received a very small refund for the lack of nitrogen in my tires (which I paid for originally!). Still have not received a letter of apology, but I guess I have to pick my battles.
Everyone is always so friendly and the job is always done right the first time around. Thank so much!!!
Dedicated to quality customer service, no matter how busy they are!
Excellent and courteous service. The manager, Nelson is an absolute professional and friendly guy.
Fast and friendly service.
I had to get my sons tire repaired here yesterday and really didn't know what the damage was or what it would cost. I was very fortunate to have taken it here as they did a fantastic job repairing it and were an absolute pleasure to deal with, even though I was one of those 'almost closing' customers. Thank you Chris and Albert! I appreciated your help.
Took our van in for a estimate because our brake fluid was leaking. They told us that all our calipers were shot and needed replacing, all our tires needed replacing and all four rotors needed to be replaced, and of course the brake fluid. The estimate $3500. Which seemed really high. So i wanted a second opinion from a real mechanic. He said one caliper and rotor needed replacing and that was all, he even took pictures to show us where the leak was, everything else was fine. He did the work total cost for the parts and labor was $400. These clowns are crooks and take advantage of people who do not know any better. Do not take your vehicle into this fountain tire, not saying all fountain tires are con artists but this one was just brutal , thank god i got a second opinion or i could have been $3500 in the hole.
They found the exact type of tire I was looking for. Service was friendly. I found they were too casual for the 'apointment' which will be good for some.
Very unsatisfied with this business. Took my vehicle there and told them I wanted a full inspection done, and for them to fix anything that was wrong with it. I let hem know that the power steering was leaking, it needed an alignment, and that the brakes needed to be replaced. I spoke with a storefront worker on the phone and told him these things, then I spoke with the owner when I dropped my vehicle off the next morning. When they were finished I find out they only did the brakes. When confronted with this mistake they did nothing to apologize for their mistake, just make excuses. Don't bring your vehicle here. What a joke and a waste of time and money. Still unsure if they are going to offer a discount on shop time to bring my vehicle back. Ugh
They fixed my flat tire in record time and were just happy to help
THESE PEOPLE ARE EXTREMELY HELPFUL TODAY I BOUGHT 4 NEW TIRES FROM THEM BECAUSE THEY ARE THERE FOR ME, ALWAYS, EVEN TO ASK THEM TO CHECK THE AIR IN THE TIRES, AND THEY DO IT RIGHT AWAY NO QUESTION, I ASKED THEM FOR AN OPINION ON THE THREAD LIFE ON MY SECOND CAR, AND, THEY TOLD ME THE TRUTH, THAT I WAS OK FOR A COUPLE OF MORE YEARS. THEY ARE ALWAYS VERY PLEASANT, AND I DO NOT HAVE ANY PLANS TO GO ANY WHERE ELSE. THANK YOU EVER SO MUCH FOR YOUR COURTESY. CLAUDE LANGE.
Fast and efficient service!
Chris, Luke, Ryan and the team at Fountain Tire are absolutely fantastic. While the prices are good it’s the work and their very friendly customer service that made me choose them over others including my own vehicle’s dealership (Toyota town Langley). They communicated in a manner that I could understand and in a format I preferred at different times (email, phone and messages). My servicing felt very normal considering we are in a pandemic, I appreciated this and the precautions they took because of this time.
Good service, well priced.
The manager was very helpful and was able to fit me in the day of, even though it was winter tire season. Great service. Just be mindful, because parking is hard to come by in the area!
Called at 8am for tires, in by 11:10am, and back on the road by 12:05pm. Can't say enough about this location. Exceptional service
Fountain Tire is the best! Excellent customer service, highly recommend :)
Usually don’t have this issue. I arrived at my appointment at 10am, they pulled up the details and I clarified it was my mom that made the appointment but I was obviously the one dropping it off. I sat in a chair in plain view of the front desk for two hours when I finally asked about the status. They told me it had been ready for an hour…. I never left the building for the whole two hours. They straight up just said nothing and let me sit there. They said they called my mom but I was the one that dropped it off and sat down straight away after check in. Really frustrating when today was not a day I had an extra hour to spare… Hope this never happens again since we usually have no problems here.
They were very nice and helpful thanks guys
Great workers, great service!
No booking required I am happy about that
Great staff great service. Air Miles
I like it.Good place to buy tires..
Ryan, Chris and the Team here are super energetic and polite. I came in today after hitting a curb and dislocating my lower engine cover and they got my car in with no wait, got it tacked back up very quickly and charged me completely fairly for the work done. The shop is clean and the staff is very upfront and honest about the work they’re doing. I’ll absolutely be going back there whenever I need more work done.
Friendly, courteous, and knowledgeable staff. Very pleasant atmosphere and coffee service while you wait!
* Always fantastic! Service, communication and professionalism is second to none.
Fountain Tire has terrible customer service! Bought 4 continental winter tires in October and 1 of the tires went flat within 3 Weeks! brought it to them for an inspection, in which they failed to provide an explanation as to what caused the tire to go flat and immediately said that another tire would need to be purchased! after relentlessly asking about the tire they called back saying there was a small puncture from inside the tire and that it can't be repaired under warranty because the car was in motion when the puncture happened?? Absolute low blow, take heed spend at your own risk!!
Great ppl to deal with
Great service
Not overly helpful...not your typical Fountain Tire Service. Went in for a flat repair when passing through... Was unable to help or unwilling. I ended up going to the competition who made a space as I was passing through town. I ended up needing four new tires so ... Fountain Med Hats loss.
Great service
Excellent products and most of all, Excellent service
Friendly and knowledgeable staff with great prices. Talk to Tyson.
Had a nail in my tire and even though I got there 10 minutes before closing, they stayed late and fixed it for me. So appreciated it! Recommended to anyone! And they do more than just tires,.who knew?
Good service done in a timely manner. New tires are great so far !
I had a flat tire and needed it serviced ASAP. Normally I don't feel comfortable going into a shop to get service done on my car. Immediately I felt welcomed, listened to and extremely comfortable. I would highly recommend this place to anyone. The staff are friendly and efficient and really clearly explain what is going on and needed.
Popped in this afternoon to get some help popping my rusted rims of the hubs. They put me right in a bay, got them off, treated the rust, and sent me on my way. Shop is grubby, but the service was top notch.
Always top rate service, friendly staff
Chris, and his staff are always helpful. This is an amazing fountain Tire!
Always willing to go the extra mile to make sure you get exactly what you need for the right price. Been going here for years and will continue for many years to come !
This location always goes above and beyond. I've been dealing here for quite a few years, and have never had a complaint. The inspection reports they send after each visit really are helpfull. The speed at which they get parts and tires is also amazing.
The guys here at Kingsway Fountain Tire are an awesome group. Very helpful, they will always try and find a way to fit you in for an appointment. Very knowledgeable staff. I have been going to Fountain for 30 some odd years from Alberta to BC I have never had a bad experience. But if I have to say this is the best run shop in the lower mainland. Keep up the good work guys.
Fountain Tire on Scott Road and 82nd in Delta has an amazing team. Under that roof Darrin runs a smooth ship. He makes no excuses to every customer and in the end of each job his team performs with nothing but great results and goes the extra mile by making sure his guys have everything they need including his years of knowledge. It was interesting watch you deal with every customer today. 100% class to everyone.... You roll the ball gently to everyone and know they will all come back to your store every time they need service. Thanks Darrin. I know I will always bring my car back to this very location. in the end of the day.... you won't make everyone happy but you do your best and that's what matters most.
Always happy to deal with professional like Mark and the Team. I have been dealing with Fountain Tires for many years and the customer service is always on the top.
great customer service and I love my new tires
Some staff very kind others not so much
15/10. They not only saved me money today, but gave me valuable advice and educated me on a few various things. Timely, patient, kind hard working employees! Three of them consulted on my tire. I would've hugged them, but Covid. Sound advice!! Thanks again! Made my day, even though I had a flat tire!
Knowledgeable staff, good name brand tires and some cheapo's for burn outs if you like that kindà stuff
Great experience, my truck was way out to lunch after installing a new steering rack and they fixed it up quickly with an alignment and got me in fast. On top of that, the charge was very competitive. I'll be going back for future servicing.
Love this place! The only place we will take our family vehicles. Chris and Ryan are so nice and so helpful! Total trust them and the prices are great.
Great service very helpful on tires. Very good reason price.
These guys are awesome. I've bought tires from them for so many years, and I will always buy tires from them..
Shop was super busy but got me sorted thank you. For the great service
Brought my car in for a winter service. Very prompt and friendly. I also love how fountain tire sends the report via text - less paper use! Will be back again soon.
Always fantastic service
Awesome all around, despite the place being pretty busy I still got service as soon as I walked into the door! Got my flat tire repaired in 25 Minutes, for under $30! They even put the tire back onto my car for no extra cost! I will be coming back if I ever need anything like this again. Highly recommend!
Good guys. Reasonable pricing. Will Approach you if anything is wrong or there are any changes from your plan.
Great service
Really appreciate being treated so well at this Fountain Tire ! Would recommend:) Ordered my tire so quick to have it put on the next day is the best case scenario for a flat- thank you!!
This place just has the worst service im surprised they are still getting business
Wonderful service!
Today turned upside down with a flat tire. Went to fountain tire to get it repaired, Keith was so helpful as was the front desk. Fixed tire and put back on with no charge and no pressure sales! Thanks guys I will be back for all my car needs. Highly recommend!!
* Service was great as usual. Prompt and efficient.
Ultimate customer service from show room staff.
These guys are a bunch of idiots twice I have been there to get my summer or winter wheel change over and they can not do it. They are already mounted and balanced it's not hard and they are very dishonest trying to sell me new tires when mine are still good. Stay away
We purchased winter tires here for a great price and get our seasonal tire changes done here for the past two years. The staff are always very easy to deal with, friendly, and complete the work on time. Our last tire change was done at our dealership while they were doing maintenance, and I came here to have them re-torqued after 100k--they did it at no charge, no questions asked. I highly recommend using this location!
Everyone at this location is absolute best. I had a Tesla Model Y tire with a puncture that was deemed unrepairable at another shop, however, Chris and Ryan took their time to explain why my tire wasn’t repairable, and my next options. I appreciated Chris taking the time to explain the tire situation to me in very simple terms that can be understood by a 5 year old. I would definitely recommend them for any of your Tesla or other tire repairs.
They are very efficient and know their materials. Plus being very friendly and give good prices for good products .
We never had nothing but problems , long waits, terrible job quality on multiple occasion we had to come back within minutes regarding dangerous mishaps . Never again !!!! And it's not only us , we heard from many other people about experiences like this
Great service. Have never had any problems when dealing with Fountain Tire.
These guys are awesome. Nice staff, helped me out instantly and got me back on the road, too easy.
Would have been a five star, but they did not let me know they had to replace a broken part. Otherwise they were good and generous. Thank you for being helpful.
RecentlyI had been change my car tire this place.. service is great & they're now how to treat the customers,&grow the business.... good quality work ,I recommend that place,. Good job ????????????????????
These guys are awesome. I've had some bad luck this year with running over nails and other weird objects and they always take care of my same day. I've dealt with Max several times and his customer service always exceeds my expectations. I will continue to come to the for all of my issues and I highly recommend them to everyone else
Fantastic Service!!! Gary was the first person that spoke to on a day when we were having a busy day in our shop and my business partner had a flat tire. Gary and Kyle went way above and beyond to get us back on the road. Thank you Fountain Tire!
Great service staff and were able to fit me in with little notice. Will be using them again. Very happy with my overall experience.
Darrin and his group are great guys and do a great job.
Ray and his guys did a great job fixing the brake line on my 66 impalla. They went above and beyond to ensure the job was done right. As a father of two it means everything to know that the car has been inspected, repaired and is now safe to drive.
Absolutely fantastic service. They found me a used tire at a fraction of the cost of a new one and installed it in no time flat. Great place that actually puts their customer's best interests first.
Took my car in for a wheel alignment and was told I needed my tyrods replaced. $600 later I had to take my car back because my steering wheel was totally off center and my breaks were shuddering. So they fixed that. Then I had to take it back because something was rubbing on the left wheel when I turned a sharp right. Fixed that. My husband then took his van in for an alignment and they told him he needed tyrods replaced. He said he would wait and come back. He then took it to our regular mechanic who checked and said his tyrods were fine. Now I wonder if mine actually needed to be replaced. We will never go back!!
Today I had a flat tire in this -20 degree with the wind chill & fountain tire was amazing! They took my vehicle in with no appointment, drove me to work & picked me up when my car was ready, then to top it off they said "Merry Christmas" and didn't charge me for the repair to my flat tire! Strongly recommend them they always are friendly & very helpful when needed! Thank-you Fountain Tire!
wrong shop.... have to re-post
Good setvice
Deserves 5 stars, hard workers.
Always good, friendly service.
Good, professional friendly service.
We use to go to another shop that shut down. We asked around and this place was recommended by several people as a trustworthy shop. we have taken are vehicle here a number of time and I have nothing but good things to say about this place.
They are always quick and professional with great customer service!
Exceptional service on a long weekend when no other local shops would help. Thank you!
Wally, the manager of this Fountain Tire, goes above and beyond. I’m amazed at his commitment to customer service! Such a great team there!
Excellent service. Owner operated store with kind, considerate staff and good selection. Comfortable waiting area and a broad range of automotive repair services available. They're not just a tire shop.
Had a flat tire on my way home, thankfully I was near this shop. Theytook me in right away and fixed me up. The staff were helpful and quick.
Great deals and 5 star service
The owner is here and that makes all the difference. I got the service I needed. The owner was knowledgeable and friendly (as was his staff). He heard me saying I wanted rims for my winter tires, realized he had an overstock of what I needed, and sold them to me, installed, for cost. That's what happens when the owner is there.
Always helpful and making my car maintenance one less thing to worry about . Thanks for always doing at great job.
Excellent product and service - every time. Fro years. What else can you ask for.
Fantastic staff, all of whom are very knowledgeable & considerate. The work they do is always excellent, I never feel like I'm over paying & no one here tries to sell me things I don't need. (This has happened with several other mechanics; being a woman, seems to be interpreted as "has no car knowledge whatsoever"). Best shop I've been to in the city, I definitely recommend it.
Quick and professional service!
If you're in need of afterhours tire service, best drive on to Edson. Save yourself a lot of time and headache. Their call center can't even get these guys to answer their phones! So, if you're cool with sitting around their yard all night waiting for the tire guy, this is the place for you! If want to get the tire repaired, just keep driving to Edson.
Had my tires balanced at a different shop, truck shook extremely bad. Called here and they got me in super quick, to get it done properly. Parker was excellent to deal with, thanks again!
Robert at the Fountain Tire Quesnel store has been helping my husband and I with our tires for years. He's always quick, happy to answer all my questions, and has a cheery attitude. I'd recommend them to anyone!! ????
Always have a positive experience at this location. Friendly, knowledgeable staff.
The guy kinda far mid 30's look stoned. Could not fix a tire, very lazy. I went to Gregoire n waste of time. Just simple tire and could not perform on contacting invoicee.
Excellent customer service, professional workmanship and satisfaction in every aspect of my visits to this establishment.
I'll try to make this story short. - Went in to get my transmission fixed and payed an arm and a leg to get a rebuilt transmission, I get it back after a week and drive about 5km before the new transmission breaks in heavy traffic. - I get it towed back to the shop and they charge me for the tow truck and the extra work to fix the transmission that they should have got right in the first place - 9 months later my transmission fully fails on me again except now I've moved to a new city. I phone them up for the warranty and they explain I need to take it into a local transmission shop and have it shipped to them. I do this which costs me $500 to have it ripped out only to have Fountain Tire tell me it's not under warranty anymore and now I'm stuck with another $500 bill. All this time these guys contradicted themselves and lied to me about what they would do for me. My final advice, beware the friendly stranger as they will greet you with a smile then gladly take your money and laugh at you when you are gone.
I have been dealing with Tyson for many years and highly recommend him and his staff to all my family and friends. They are honest, dont oversell, with no "hidden fees" or surprises. They staff are professional and fun at the same time. They make you feel and treat you like family!! Thank you Tyson.
Outstanding. Excellent communication from the service staff. Great recommendations and worked within my time frame and budget. I came here expecting a "typical" auto shop experience and I left so surprised and impressed. Chris was knowledgeable and patient through my dozens of (probably) stupid questions. Keep doing what you are doing! It is no wonder you are so busy and highly regarded! THANK YOU!!!!
Fountain Tire was always there to help me out in a pinch, with a quick and professional repair, or tire replacement, to keep my driveability reliable for the road. Felt like I was cared for rather than just an in and out appointment. Highly recommended. Thanks again Shelby
Awesome Customer Service, these place is the best. I needed to get a hole fixed in my tire so i took it in. They told me i needed a new tire because where the hole was located and they couldn't just patch it. I was short on cash at the time and said i couldn't afford a new tire. Out of the kindness of there hearts they gave me a used tire that was still in awesome condition for the price of getting a tire patched. I cannot thank them enough for there awesome service. I will never go anywhere else.
Tire change over. In and out in under an hour
Great place nice friendly staff
Our Rav4 needed a new front wheel bearing. I could feel a vibration at higher speeds around left corners, and although I have no mechanical training, I assumed this was most likely the issue. I took it to Nissan of Nanaimo (where I had bought it) for a free oil change, and they confirmed it was the bearing. I called around for a couple quotes, and got a better price from Metro Toyota. However, they asked that I leave the vehicle with them for a couple days so they could confirm the problem, order the part and do the repair. Otherwise, I had to buy the part that they ordered regardless of whether it was the issue. After driving the car, they called me to tell me that the vehicle had winter tires that were cupping, too noisy, and needed to be replaced before they could diagnose the problem. Cursory research confirmed that my Nokians were noisy but all-seasons tires that were perfectly suitable for my vehicle, and that a wheel bearing or suspension issue will cause cupping. At least they never charged for their time. I took it to Fountain to get a second opinion. They put quieter tires on the front to diagnose the problem, explained that the wheel bearing caused the cupping, confirmed that the tires were still in good shape, replaced the bearing with an OEM part for less than the dealership or Budget had quoted me, put my Nokians back on and rotated them for no charge, and got it all done within the day - then gave us a couple movie passes. They were friendly, professional and accommodating throughout. I will definitely be going back to Fountain.
Best prices in town with great product and service. Tyson Irmen always takes good care of me and people in the city know he's the man!
Been here a few times and am always left feeling like these guys are providing a service and not just doing a job. Very helpful, patient, knowledgeable and friendly. Example: observed an upset senior complain the tires he bought are terrible after driving on them for a while. Rather than the usual you-get-what-you-pay-for, the staff responded with with a simple: that's not right, let's find something you're happy with. I had an out-of-province inspection completed this time. It came back clean minus the wrong size battery (not secure). They didn't nitpick or try and squeeze me.
Great Service even though the place was super busy!
Awesome service and cheaper than quoted....really good crew there????????
I accompanied my friend from Gabriola to have her flat fixed. She was amazed how efficient, upbeat with a can-do attitude the young man had. She wants to drive all the way to Courtenay the next time she needs tires! Good job guys. We recommend you every time.
Great service, great people, great mechanic, I followed my old mechanic there a year ago and love the company.
Knowledgeable, personable and focused on finding just what you want and need.
Great staff, good prices
Fountain tire is awesome, Tyson treats everyone with the utmost respect
I really trust this store. I have not been oversold nor upsold. I recently brought my car in as there was a sound like a branch or twig caught making a sound that increased the faster my tires moved - but I had checked the wheel wells and couldn’t find anything. The techs checked, and found a large rock wedged in the tire treads. And they will fill the tires free of charge. I find them trustworthy and kind.
Best price in town. Thanks luke for getting me in quick and making sure you beat everyones price!
I had to pop into Fountain Tire this morning. As a healthcare worker, I must continue to work during this difficult time, and safety is a must. I was immensely impressed and grateful at the level of sanitation being practised by staff. Only 2 customers allowed in, at one time, and the receptionist was actively spraying all surfaces everytime a customer left. They also went up and above to keep me safe on the road while reducing my costs, acknowledging my dedication to the community as a healthcare provider. This is why I only take my vehicle to Fountain Tire. You guys are amazing!
Fast Service.
Big thanks to Chris for helping me, as well as my boyfriend out with winter tires and rims! I 100% recommend Fountain Tire to anyone with any car/tire needs. Awesome job guys, keep up the fantastic work!
Just fine
They tried to overcharge me $70 on an oil change. Be very careful in the shop, and make sure you read the prices up on the wall. I wanted a synthetic oil change and my tires rotated. The price says $99 for synthetic oil including tire rotation and topping up of fluids. They ran out of synthetic oil and had to have some delivered from Napa auto parts. When my bill came, Joel told me with the rotation of the tires and synthetic oil,it was $169. I pointed to the wall and set it says $99. He said "I had to special order the oil". I'm from New York, and I said" do I look like an idiot to you"? I told him it wasn't my problem that he had to special order oil. He then replied " would you like me to take the oil out and put your old oil back in?" I said yes, and you can on rotate the tires too. He got disheveled, irate, acted in a very unprofessional manner and then finally said "OK $99." I contacted the corporate offices and filed a complaint.
Great service, gets you in and out as quick as possible
I loved the quick service, friendly folks, and their can-do attitude for drop in service.. Very reasonable charge too
The absolute best service you will find any anywhere. Chris the manager does whatever he can to help you no matter what you bring him ????. He is also not afraid to get his hands dirty he gets right in there and wrenches with the rest of the guys when things need done.
Once again, honest service.
Quick and friendly service. They go above and beyond!
Great team with genuine service & help
great experience
awesome service, great people, cheaper than any where else. Took me in right away and fixed my tire and put it back on. I highly recommend this place
Amazing service. They went above and beyond for me in a few different ways. THE place to go for tires and running gear in Chilliwack
Absolutely the best service I’ve received for a long time! Thanks Chris,Zack,Ryan and team!
Great staff and great service
Knowledgeable, friendly staff and quick, affordable service.
Needed a new battery for my car. Price was fair and service was excellent.
(Translated) Professional, very good attitude, will determine the size of the center hole for you multiple times. Very recommended. (Original) 專業,態度非常好,會為你多次確定尺寸中心孔大小。 非常推薦。
Busiest place in town... For good reason! Great team, great work, great price!
Incredible service from a great group of guys. Travelling through on our way to PG. lost a tire on an RV and damn near took the rim. Helped with a broken stud, fixed the rim, and two new tires. They were busy but managed to get us back in the road fast. Highly recommend.
I just bought new tires here. Right from the quoting process, through to installation and retorquing, these guys were knowledgeable and professional. I would definitely recommend them! Their facility is clean and easy to find, which added to the great experience!
HIGHLY RECOMMEND! If I could give Craig and his team 6 ⭐'s I would! I called Fountain Tire late afternoon - 2 p.m. on a very busy Friday (Kal Tire didn't even pick up the phone), looking to get 4 new tires mounted & installed on my truck. I brought her in, thinking I would most definitely have to wait until the next day to get her back - and seeing how smoking busy these guys were, I was 100% totally fine with that! Craig gave me a shout back not even a cpl hours later and told me my truck was currently on the hoist and it would be done by the end of the day...I was actually blown away by his level of service & dedication to the customer. Not to mention his team even quickly checked my front end alignment FOR FREE just to make sure she was ????. The FT crew did a perfect job on the install, and the tires and truck are performing exactly as they should. This day and age you VERY RARELY find a truly amazing level of professional service - one that Craig and the FT team continue to offer...day in, and day out. BIG THANKS and all the very best to you Craig, and the entire FT crew!!!
Fast service! Didnt wait very long to get my tires torqued and it was free!
Quick and professional service.
Expert service and advice
Great experience there putting on my winter tires. Very honest, not trying to gouge you, which is refreshing.
Wonderful service and fast
Great bunch of folks with great knowledge. Will recommend everytime.
I had just bought a car that had all season tires on it, it snowed and I couldn't even get out of my own driveway it was so slippery. I called around and Fountain Tire had the best price for winters on rims, Vince was so friendly and very knowledgeable. They were able to get me in the next day. Excellent customer service from start to finish! I highly recommend.
Reliable and prompt!
Took my travel trailer in with a flat tire for a quick repair. Promised same day. Next day come to get said trailer. Repair not started and denial of knowledge of needed repair. Its now 1030 the next day. Work just started only after I showed my frustrations. Traveland recommended you. Never again. Fail Fail Fail. Yes. Worst of all. No concern. No apologies. Just "I Don't Know.".
Very good and frenzy service. Thank you
Amazing service!!! Highly recommend this location!
Excellent service. Friendly and knowledgeable staff. After going to Fountain tire myself I would highly recommend this place to anyone and everyone who asked me where you can get good tires. They even do a wheel alignment check on your vechicle at no extra cost. Now if you do need an alignment its around $108.00 for it. So ya I will definitely be a repeat customer.
My car s battery that was replaced at a fountain 97st/111ave Edmonton, deads 6 months after. I went back to them to get it replaced under warranty but they refused and I tried to take the battery out myself.guess what? They didn't put a new battery in and they charged the price a a brand new battery. This is not honest
Great guys, great service!
Was there about 3 years ago and went back just the other day for tires. Guys were good to talk to, very helpful with my questions I had and quick to answer. Appreciate the service on what I would consider short notice. Even the mechanic on hand confirmed my suspicions that my spare was no good and changed it out also.
Good service.
Fast and Friendly Service especially when you meet the owner. I bought 2 sets of 4 new tires and were all just recently manufactured this year of 2020.
I trust this location and I always believe they’re doing honest work. They seem to do things in a timely fashion without rushing the job. Staff are always evened toned even when I see them deal with some ‘interesting’ customers. I will continue to use their services.
Great staff
So accommodating, quick and efficient. Plus they can store your tires for a fee too so you don't have to bring them back each season! Always a customer, always will be!
Popped in just to get my lug nuts retorqued after having new tires installed in Penticton. What a fabulous group of people. Great, fast, friendly service.
Great service! Very friendly and quick!
I bought a set of 4 tires here and it was probably the nicest, most chill experience at an automotive place I've ever had. The in store quote matched the online quote perfectly, no sneaky charges, and no pushing or trying to upsell. They went out of their way a bit to fit my work in on no notice and the fellow there named Gary was freakishly pleasant and sincere and treated everyone nicely in the few hours we waited for our work to be done on a Saturday morning. Their prices were slightly higher than Canadian tire by about $10 a tire on a three hundred dollar tire so nothing outrageous, I'll definitely take my business here again anytime.
We went to Fountain Tire to get a quote for a tire rim
Fantastic service, fast and affordable.
Awesome service you always feel welcome, like they've been waiting just for you!
Had a pretty serious steering wobble develop as we were about to leave Brandon for the next stop on a cross-country military relocation. Huge shout out to Jess and the crew at Fountain Tire for fitting us in on zero notice and getting us back on the road the same morning with a replacement tire on what ended up being a separating front tire. Thanks again from us & the cats!
✌️
Bought two sets of tires here and it was one of the best experiences I've had with a shop. I dealt with Chris and he was knowledgeable, professional, kind, and enthusiastic. In addition to their excellent customer service they also did a great job installing my tires. If you don't know much about cars/tires I would recommend going here because they will take care of you and will not try to take advantage of you. Thank you for an amazing experience Fountain Tire!
I shopped around for tires at first, but what sold me was Jonathan’s knowledge and friendly customer service. It’s the 3rd time I’ve purchased tires from Fountain Tire and honestly I should’ve just come here first. Thank you Jonathan, Max and Nelson. ????
Excellent! Very helpful, knowledgeable staff.
While all other failed fountain tire was able to get the specialty tires I needed!
A big shout out to Kevin at Fountain Tire who went out of his way to help me. I needed my tire fixed right away as I am "on-call" for the hospital. I managed to get things sorted out another way in the meantime, but just the fact that he was going over and above to help me out is so appreciated. I will be bringing my future tire service there in future. Thank you Kevin and the FountainTire team.
Saved us by getting us a new tire because our old one got destroyed. We were in and out in under an hour. This was last year but they were amazing and understanding.
Excellent professional service.
Great service
Great customer service!
Very good experience getting my tires changed over. Everyone in the process was extremely helpful and friendly. They took the time on a very busy day for them to quote me on new brakes as i know they had to be done. When i got home i realised the hub lock key adaptor was not in my car they had no problem helping me look for it and didn't stop until we found the original or until i got a new one even though it was a very busy day with everyone getting their tires changed. I would recommend going here rather than any other tire place in kelowna.
* Extremely professional from start to finish. Was always looking for a trustworthy shop every since I moved to this city years ago and finally, I found it. * I went in to check the front end of the vehicle it was checked. Services and quote offered at the agreed price over the phone. I like that I wasn't up sold on anything. I'm the person that knows what he wants when he walks in.
Best deals and service. Other businesses should learn and make Fountain tire an example for quality in workmanship ,quality, and friendly staff. No matter how busy they are, the job will be done right.
Had amazing service from Merv and his team. Had stopped at Costco and Ok Tires but no one seemed interested in my needs. Only interested in selling me tires based on their stock levels. Thank you for taking care of my needs and being personable!
Always good.
Highly recommend this location ..very nice people open to work with you all the time about your vehicle.. I'm customer for more than 4 years already .. 5 stars cheers.
Good service, good mecanic for truck...
These guys are amazing and helped us out so much when we were in a bind! I would go to them first if you are in the area for tires and repairs!
Very fast service
Cheapest and great service.
Walked in for a tire replacement, no appointment. Out the door in 30 minutes. Now that's service.
Claude's Favourite these people are awesome, I mean every one of them,sincerely. When you walk in the store you can feel the camaraderie between them and as a team They treat us customers with respect and patience. So ...Thank you Fountain Tire.
Had to get winter tires on very short notice (1day). Josh helped us out immensely. New tires, rims switched in about an hour. Will definitely go there again.
Great customer experience. Serviced quickly and with reasonable prices! Would highly recommend.
Your add on Google says your open on Sundays. .
Helpful people there, special thanks to Nelson, Daniel, and Moe for their kind and help.
Best place for car repairs or tune ups! Chris and his staff are always friendly and helpful! I love the seating area with toys for the kids, and complimentary coffee and teas! We never mind sitting and waiting for our car to be finished (I come with 4 & 2 year old boys!) because they have so much fun playing! I've never been to any auto business that has a lot for the kids! Thank you for always giving the best service!! I recommend this Fountain Tire to everyone!!
Wow, exceptional customer service. Very helpful, they went out if their way to accommodate my request in the time frame I needed. Awsome waiting area too, coffee, tea, hot chocolate, vending machine, kids area, TV and desk! Didn't even notice the wait;)
I’ve had my Toyota Corolla for 10 years and this is the best place I’ve had it serviced. Fantastic customer service and they know what they’re doing. It’s hard to find mechanics you trust that don’t cost a fortune. They are good people, your vehicle will be in good hands!
Fountain Tire changed their policy to rotate winter/summer tires on for free if you bought both sets from them. I understand the reasoning they gave that it became unsustainable but that is what landed them my business in the first place and how they handled the policy could have used some help. Phase it out, communicate, don't just hand a customer an invoice when they aren't expecting one. Any chance of retaining loyalty was killed in that transaction and worse they turned me into a detractor for their business. Whoops for them.
Great customer service ❤
Great service, friendly people.
These guys are always great! No matter what they will put in 100% effort every time to make sure your needs are met. Never had a problem with service and the guys are always nice! I highly recommend this garage!
Larry did an awesome job on my custom rear axle rebuild..Trent was awesome to deal with and made the process hastle free..I'm very happy with the custom work done ...it exceeded my expectations... Thanks guys..look forward to dealing with you in the near future.. Robb OTH ENT.
Great service. Quick. Fair prices
Best service I've ever seen. Friendly, quick, flexible, efficient and really fair prices. We came by, jumped in and after 30 minutes we drove away! Thank you so much
This is my favourite place to take my vehicle in for services. Many other people must think so as well, because it is very busy. Please call ahead and book an appointment if you can.
They are so helpful, and willing to go that extra mile for their customers, so much appreciated
The only place I will buy tires from
I called at noon and my car was back on the road by 5! Replaced all tires and oil change.
I needed a wheel balance today, they were able to fit my vehicle into their schedule. Fast, very friendly, and reasonably priced. Thanks so much for helping me today!!
Absolutely sublime service. Could not be happier. I had a terrible experience at another tire shop but this fountain tire shop was awesome to deal with. Thanks Zack and staff.
Good service !!!!
Great service. Very accommodating staff.
I had good results here before so i called to make an appointment with my 36' diesel pusher, was told they work on them when i made the appointment. Loaded up the night before, drove through town to get there early and got scoffed at ..p.o.s
Best customer Service, they fixed my Car's tire very fast. ????
Great service, they really know what they are doing. I had an alignment problem with my jeep, even the local dealer that I purchased the Jeep from could not correct the issue after multiple attempts. One visit to this shop and the problem is solved. Real professionals! Thanks again.
Great Service. They were very busy but exceeded all their promises. It was one of those wow experiences that are rare to find at today's repair shops. I'll be back.
(Translated) Very good choice, real, fast, worth visiting again. (Original) 很不错的选择,实在,快捷,值得再次光顾。
Excellent service. Goes above and beyond to help people with their tires and tire repairs.
I am again impressed by the professionalism at the Langley location on the Bypass. They always explain everything in great detail in order to help make an informed decision, while also not being condescending. As a female who works in a male dominated industry, who also knows next to nothing about cars, thank you to Chris & Luke for not adding to the ever growing daily dose of mansplaining, it is a most welcome reprieve.
* got the car done in earlier than expected. extremely friendly and knowledgeable staff. kudos!
Careful about shifty business tactics, if you are ignorant they will likely take advantage of you.
Great service, knowledgeable, and helped pick the right tires for my budget!
Very friendly and fast service. Will always go here first.
Great team at Southdale Fountain Tire. I trust and value their expertise and appreciate the efficient service.
* Cory (owner), Ryan and the team at Fountain Tire Commonwealth are excellent. Always reasonably priced, delivering above and beyond over our expectations. They are very knowledgeable and they do just what you ask for it and if anything else needs to be done, the suggest it and they explain the reason for it without any pressure. I've been their customer over 9 years. I drive across the city just for their service. Highly recommended!!!!
Friendly staff, fast service
Awesome experience! I needed repairs done to my vehicle and the staff were amazing and they worked fast. I will be recommending this location to all my friends!
I got 4 tires for my mothers SUV done at this location. I dropped the keys off to the guy at the desk and my mom waited at the location for her car. They seemed very nice and offered coffee to her. However they did inform my mom that they did not have the tires in that size and wanted to put narrower ones on. Even tho when I called the day before they said it was in stock. I told my mom to tell them that if I they did not put the ones we specified that I would be back. Low and behold they managed to find the "out of stock" tires in minutes. I am not sure what was going on here, but I suspect they tried to pull the wool over my moms eyes for some bizarre reason. I will try them again.
We won’t go anywhere else. These guys are professional and always try to find ways to save us money. They always let us know what needs to be fixed right away or what can wait until a later date. We’ve done everything from major engine work, alignments and simple tire repair. They've worked on our vehicles for the last 7 years and we have been happy ever since.
Great tire shop. Prices were pretty good and service was great.
Fantastic manager and staff! They saved us when we were having major issues with our truck on our trip down island. No other shops could help us and we were stuck and didn't know what to do. They were just closing up but helped us to get back on the road.
Awesome service
Without a doubt, Wally, Julie, and their team are some of the most sincere, professional, and compassionate humans I have ever had the privilege of working with. I feel incredibly blessed to have found them. They continuously go out of their way to respectfully accomodate my disability, and ensure that my vehicle is safe. These are people who truly care.
(Translated) Excellent service even on Saturday ???? (Original) Excellent service même le samedi ????
excellent service. have dealt with them for 10 years and have never had a bad experience. Locally owned and operated which is why I prefer dealing with them.
Great guys to deal with. Fast and friendly
Great work, but the older guy don't like imported cars that much fyi.
Great guys! Great prices! Great Service. Family owned, and family operated. These guys know how to treat you right. Be patient with them, they can get very busy.. But they've never steered me wrong.
Went for an oil change, checked all the fluids made sure all were all topped up. Service and personnel great would recommend
This is hands down the best tire shop I have ever dealt with. The will do the research and make sure you get exactly what you are looking for. The prices are good and they will get your vehicle in and out in a timely manner. I have dealt with Tyson on 3 sets of wheels and tires and the he is very pleasant, knowledgable and listens to what you want. A++++
Came in to purchase a set of summer tires and with the help of knowledgable staff, I got what I wanted. They were efficient and accommodated my schedule accordingly. They guys in the shop were helpful, friendly, and mounted the tires on my wheels without a scratch! Great service overall ????????
Who knew they did more then tires well........ I've recently gone to Fountain Tire to get new struts for the front of my car. Let me say I was impressed by the work. Got it in at 8am and later the same day job was done. Very impressed by the work. Few weeks later I went in for a transmission clutch replacement (standard trans.) I'm really impressed, they showed me the clutch plate worn to bascially nothing. Got the job done in 2 days. These guys are my go to for anything and everything. I'm really impressed by the customer service these guys have. I've spent quite of bit of money of the last few months and wouldn't hestitate to give them more businesss. Thank you so much for your hard work
Excellent service, reasonable price. We were stranded in Hinton at 8:00 am on a Saturday on the way to the mountains and they even went so far as to call in a mechanic that wasn't working to have a look at our car. Would definitely recommend
I returned for service a second time (having also gone in 2017) because they very competently changed my oil and rotated my tires and did not try to talk down to me or tell me I needed something I didn't. Prices quite reasonable. Free lug nut tightening after 100kms.
Absolute pros
They were so friendly, I was so happy with there customer service
????????????!!!
Fountain tire hands down 5 stars . Let me clarify, mechanic work ,I should take to my own mechanic not bc you guys do an excellent job I should take advantage of this . Always 5 star rating all round
Lost a few balancing weights on one front wheel on a trip to Kelowna so took my car to the Fountain Tire for the wheel to be rebalanced. It was a Saturday and I needed it done before my Sunday Autocross race. It looked like they were fairly busy but they were great and fit me in. I only had to weight about 15 minutes before they started the work. The front office staff were friendly and knowledgeable and the technician that worked on my wheels was careful and made sure the balancing was done perfectly so that they should be vibration free at even 200+ kph on a race track, they also did both front wheels to be sure I had no problems at those speeds in the future. Can't say enough good things about this location's staff. Great attitude, great service.
I brought my Van in there for a flat tire, and they told me they patched it and sent me on my way for 30 bucks. The next day my tire was flat so I took it to my regular tire guy (the only reason I didn't go there in the first place was because he was out of town), and when he took the tire off he showed me that there was a hole in the side wall and no evidence of it ever being patched. So not only did they charge me for a patch that they never installed, they knowingly sent me out on the road with a hole in the sidewall of my tire, which is dangerous. I have never gone back and will never go back.
Excellent customer service. Always on time. Honest. Glad I found this place through a promo they were offering.
Excellent service great place to do buissness
I've had Fountain Tire do repair work, replace tires, and do a pre-purchase vehicle inspection. They've done a great job for me each time.
I had the last appointment of the day, and they made a mistake on the service order (didn't put my new tires on the new rims I'd bought). Unfortunately it was the end of the day, and all the techs had gone home, so I had to come back again the next day. That said, Zach and the other desk staff were pleasant to deal with, and did all they could to make it right as easily as possible for me. Edit: tires they forgot to put on rims the first time they put on the next day - just went to put them on my car and checked balance to be safe. All tires were 1-3 ounces off, and I had never driven in them since they were balanced and given to me.
EDIT: I emailed their customer feedback directly as requested in response to this review. It has now been 16 days (12 business days) without reply from them. Their apparent attempt to save face publicly had no follow through. This company does not have its customers in its best interest. ------------------------------ I've taken my car there 3 times total, and will never make that mistake again. All I get done is my tires (no rims) swapped, and EACH time they have managed to cross-thread a bolt, or break a stud. They told me it was my fault (no reason given), or that the car was too old (2013), or that another shop did bad work. They were the only ones to work on my car, and had records of my last visit being only months prior. I took the proper precautions to get my wheels re-torqued. They wanted to charge me around 50$ to replace the stud, where competition was charging around 35$, where other shops said that if a stud broke in their shop they would replace it for free. There are some very questionable practices happening here. Avoid if possible.
Great service
They did an AWESOME job putting new tires on my car!! Thank you!
Dave and the staff recognized that I came early for a flat tire because I had work. They expedited the service and got me out quick. Best service I had at a tire shop.
I went in there today to purchase rims for my car, even though they had none in stock they contacted every store in the city to find some for me. Unfortunately they still couldn't find any but the person helping me was so accommodating and went above my expectations. Amazing customer service, highly recommend.
Incredible customer service! I had an appointment and while I was waiting was very obvious that they were super busy. In one point they call me and explain to me what was the problem with my vehicle and how they fixed it. But because I had to wait a little bit so it's free of charge! I insisted to pay but they didn't accept it! It's so nice that I found people with integrity! Thank you so much!
We have been going to the Fountain Tire FSJ location for years. We have always had great service. I find their prices to be some of the most reasonable in town (e.g. had a block heater installed once and it was a third the price of other places in town). Highly recommend!
Trash cant do anything ever always some bs safety reason
Great service
Great and well informed service at agreed price, with no wait.
Good, honest service with prices that will match any competitor.
Staff is very friendly ????
Customer service is good here. They have fair pricing and are knowledgeable. Bought 4 winter tires here and everything went smoothly. Place got a little busy and waited a long time, but that's expected with the winter season. Happy with my purchase and the deal I got.
Easy to book appointments with, friendly staff, and fast, smooth hassle free service. Definitely recommend these guys for tire service! ????
I come for the convenience of the location. They're usually pretty good.
Awesome Thanx for the Good Year Wrangler Duratracs an Amazing winter tire. Makes my 2015 Rubicon 2 door look Awesomely Awesome. hehehe Went through the "Peace sSlush" like it was "Butter". And I got the sale 4 for the price of 3. Thank You!
Excellent, fast, friendly. Couldn't ask for more!
Amazing compassionate service. I went in for one problem and they corrected 2 at no extra cost keeping on budget which was an awesome deal to begin with. Staff very competent, honest, thorough and compassionate. Thank you to Cory and staff.
Excellent store, great service!
From taking care of a flat tire to getting me 4 new ones Rob and his workers at Fountain Tire took great care of me. Good work, reasonable rates. Will definitely recommend them to others.
I was issued a Vehicle Inspection Order and had the inspection completed by a nearby dealership. Their estimate seemed a little excessive, so I ask some friends, and was referred to Chris at Fountain Tire. Taking my Jeep there, Chris suggested they could beat the dealer estimate. Knowing anytime auto work, or home reno's are being done more can be discovered wrong, and in my case it was a seized tie rod (can't do a wheel alignment with this!). In spite of increased costs to my estimate from Fountain Tire, I found their service exceptional, going above and beyond including offering better quality parts with better warranties. Returning to the dealer for re-inspection, I'm happy to say Chris and Fountain Tire did and excellent job, my Jeep passed the inspection! Thanks Chris, I'll definitely return, as well as suggest your service and Fountain Tire to friends and family! And Chris, it does drive noticeably better! LOL
Great service everytime.
Staff is great!
Friendly service
I have bought 4 sets of tires and rims from these guys over the past few years. They are very helpful and knowledgeable with finding the right tire for your vehicle. Thanks, guys.
Good, fast and reasonably priced service. And I find them cheaper than other places. I purchased my winter tires last Fall and just had my all-season tires switched back. Staff were friendly and thorough in explaining the work that needs to be done. Waiting area has free Wifi and free refreshments. The place to go for your tire needs. I highly recommend this place.
Amazing service. Lived in Victoria for 11 years and wish I had found them sooner. Highly recommend.
They treat you well here. Great service.
Excellent service as usual. Will be back if have any further needs
Friendly and helpful staff. Quality service.
This is the best place in town to buy tires and get your truck serviced. The owner, Ray Cheetham, and manager, Ranbir Ghag, prove personalized professional service. If you buy your tires there, they will swap and rotate for free!
Needed one puncture and a slow leak looked at. One call to set up the time and my truck when in promptly when I arrived. Communication and management of expectations handled smoothly and professionally. Great result that restored my faith in Fountain Tire after a less satisfactory experience at a different location.
????
Very cool
I always bring my vehicle here, they are usually the lowest price in town and if not they always price match or beat the competition,great staff and I have never had any issues with work I've had done here .
Great service. All the people are awesome and helpful from the owner Chris all they way to the mechanics! This is the place to go!
Nelson the Manger runs a ship shape Place .. i truly trust his recommendations .. excellent work .. ready on time
Excellent service from Fountain Tire Kelowna today. This is the 2nd time I've gone there for a flat fix and had absolutely exceptional service. Their rates are very good and the service is prompt and professional. Even on a busy day they still got me in and out in under 45 minutes. Absolutely astounding! These guys are doing a great job. I will only go to Fountain Tire in the future for all my tire needs.
Bought tires .. had a blow out . They took care of me .. I'll go back
i didnt see any tire fountains, arrived happy, left disappointed. Really wanted fountain tires
Website predetermined tire size based on make model trim and year. There was only one option and it turned out to be wrong. Didn't find out until day of. Was told there were tires of the correct size elsewhere in the city. Turns out they were different, worse tires than the ones I'd picked out for the -40, North of 60, Canadian North. Was initially impressed with their ability to fix the problem but dissatisfied with the subterfuge.
Front desk is very direct, helpful. Knowledgable. Found out via word of mouth.
Efficient, firendly, sincere, and so kind
I have to say Thank You so much to these guys! my tires were ordered at another Fountain tire and shipped to this location, but there was a mix up and the wrong tires were sent. Max and his team were awesome and got me the right tires. They have for sure made a return customer.
Did great with my alignment and tires, but the front desk staff could learn some customer service skills. Specifically the guy with the long goatee. Please don't leave people's wipers on and maybe try to put my seat back in the original spot.
Needed a tire fixed, but it couldn't be repaired. They sold me a used tire that matched my other 3 at a very good price. Always awesome to deal with!
Good service honored my quote and tires look amazing on the pickup. Thank you.
Great customer service
what a great service experience i had with Fountain tire. The staffs are always friendly and full of knowledge. service was done in the timely matters and reasonable price. Absolutely will come back in the future and definitely will recommend to friends and family when it comes to any mechanical issue with car. Thank you Nelson, Max, JJ and the crew !!!!
I honestly can't say enough great things about this F.Tire., over the years they have helped me, whether it be maintenance or new tires, service is stellar. I got a newer jeep, with sensors, I know this is lame but I needed help with the low tire sensor, I stopped by first thing, and the man at the desk and the fellow that checked all my tires & filled them properly were amazing, now maybe this is not a big deal for most, but I was treated with courtesy & respect, there was no waiting, only kindness & a helping hand, thank you so much, it meant the world to me!
I've had two different vehicles get tires here. Awesome customer service, always quick, and the tires are great.
Had an oil leak in my engine and brought it over to get it looked at. The quoted me north of $600 to get it fixed the same day. I was fine with that and said sure, and then a few hours later they called back and said the issue was less severe and said it would only cost me about $160! I appreciate the honesty and the shop looking out for its customers - that's the kind of mechanic you want on your side. Thanks for doing a good job as always.
Fast service - professionals!
Lost my tire, charged me for pressure sensor that they broke,
Saturday May 16th, 2020. This shop and the guys who worked that day SAVED my day and my long weekend. It was a life saving service at no charge! Amazing experience! Awesome team! Very friendly and very positive! Thanks a lot!
Excellent service
Great customer service, had my my tire repaired quickly. Also got the best deal in town and probably the best service when I bought my tires last fall. You can't go wrong with Fountain Tire !
Good service.
Excellent service and a good price.
Good store. The staff is knowledgeable. They don't seem to stock a lot of parts but they new they're onions.
Another great experience at this shop. Their parking lot is always full for a good reason!
Interestand
I needed winter tires in a pinch, and at a good price. After I messed up the tire size my vehicle needed, Gary and his shop sped a delivery of the *right* tire size and had them installed first thing in the morning before I needed to head up island. Aside from the tires performing great, the service was exceptional and without their attention to detail and quick service I would have been hooped. I won't hesitate to go back to this shop. Great service around a busy season. Cheers!
My daughter Does business with this location
Fantastic service, excellent product, great price
Charged $80 to swap winter tires that were already on rims. Voiced my concern and was told they’d rather lose my tire and repair business than negotiate their outrageous price. My dealership charged me $24 and included a free wash and vacuum.
Service was good.
Loved these guys. Always been happy with the work. Fast and friendly. One time they fixed a flat for free because they forgot to call me about pick up.
Best prices and service in Kelowna . My family has been coming back for years . Complete selection from inexpensive to top of the line Highly recommended
Great staff and always prompt service. I've got a Tesla model 3 which requires an additional level of care when it comes to tire rotation. Their knowledgeable staff is always attentive and safe with the car.
Excellent service
My Son and Daughter had a tire emergency on their first road trip on their own. The excellent service and professionalism of Gary C put my mind at ease that my kids would be looked after. Gary you are an asset to this company. Thank-you!
The staff are very professional, they back up what they sell. Chris and his staff are incredible to deal with and have serviced our family vehicles for years now. OurCrazeeAdventure.com
I highly recommend these folks. They've provided us with good service through several vehicles. The staff have always been friendly, knowledgeable, and have always gone the extra step to help.
We painted the exterior walls. Looks real nice
I highly rate these guys I had a friend go over there several times and they were honest with him. They're a lot better than the one in the West end they took my brother many times
Wally and the team at Fountain Tire in Chilliwack are always professional, fair and do quality work. Strongly recommend this place!
Wow! What a great shop. I called Cory with 45 min till closing time to see if he would be able to squeeze me in for a tire change over. He was able to not only squeeze me in but saved me some money as well. It was really nice to see a owner trying to make a difference with their customers. Highly Recommended!
Called Saturday late afternoon with my tire issue. Was told to bring it in and received immediate service. The job was done quickly and efficiently! My lucky day was completed by a smile and complimentary service. Thank you so much!????
Great service good prices, and the two gentleman in the front were very friendly and helpful! I wish all places had this much charm and supports. I will go back again! Thank you fountain tire!
Fast and friendly service! I will definitely recommend Fountain Tire to people when necessary ????Thanks again!
I like the way they operate. They fixed two leaks for free last week; no charge simply because I bought my tires from them. Thanks!
Great guys, friendly service
Great guys. Walk-in. Get tires, installed them. No hassle. They work with the Canex too for use of the Canex plan.
Great service
So cool
For me, Customer service is extremely important . The owner at this location understands this. I have never had a negative experience here. You won't be disappointed.
Great service and price, super fast and friendly!!
these guys are true professionals. they will give you the time of day, answer all your questions (i ask a lot) with no sales pressure at all. the front desk staff and management are top notch and the workers are all surprisingly friendly. i've been a customer for 10 years, countless flat fixes and 3 sets of tires and it's hard to go anywhere else when these guys are so good.
Very knowledgeable staff with very skilled technicians and mechanics
This establishment went out of their way to help me and I highly recommend this place to anyone!
Kept us waiting for 5 hours and 20 minutes TBE and just to find out that they haven't changed my Summer Tires to Winter Tire's. They should've told us to just come back the next day and expect that our has car has already been serviced.
I absolutely love going to this specific Fountain Tire. The staff are amazing, the level of customer service is astounding and I feel so welcomed coming there! Thank you everyone, I will always come here!
Excellent service. Great value for your investment. Craig and his team did a quality job.
I've been using Fountain Tire for seasonal changeovers for the past few years and will never go back to getting them done at the dealership. Always friendly, great work and speedy service at this location!
Fast efficient and profesional
Great place to get your car serviced. My wife and I come here all the time for oil and tire changes and maintenance. The staff is great, attentive and do a quick job. The owner is courteous, easy to speak with and makes you feel really welcome. My wife likes that they take the time to explain the problems with her vehicle and don't try and upsell her.
Called for a quote on a set of tires, they came in $300+ more than a competitor. When I asked about price matching, they shut me down and wouldn’t even entertain the idea.
Great staff they get you in there and out of there quick
I regret going there, the staff are neither helpful nor friendly!
They renewed the lobby, felt like a living room, free coffee and Wi-Fi.
On our way to Salmon Pt. we picked up a screw in one of trailer tires. I took the tire to Fountain Tire and was greeted, just before I made the front door, by Craig. Introduced himself with a hearty hand shake and took my tire advising he would have it fixed in 15 minutes. The wife and I went for a coffee and returned to be greeted - again - before I got to the front door by Craig. He put the repaired tire in the back of my truck and with another hearty hand shake and some friendly banter, he was off. Very impressed by this young man's friendliness and the service was first rate.... Excellent!!
Had such a pleasant experience. Staff was super friendly and helpful. Requested a quote Sunday and had my tires installed by Monday afternoon! Johnathan J. was helpful and efficiant!
Arrived early due to a mixup but they got me in an hour early swapped tires and oil change etc. All reasonably priced.
I had a problem that I asked them to help me with. Justin Dalaise bent over backwards and worked tirelessly to solve my problem. I felt his service was professional, courteous, and made the experience a pleasure. Because of him I will recommend Fountain Tire to others. Thanks Justin for your help! It was way over and above what I expected. Highest rating for this employee.
Always great service
The staff is very friendly and eager to help.
Excellent service and very prompt..
Best tire related customer service in Chilliwack.
Best place in town, not only for tires but they have great rates and great personal for regular mechanical work as well.
On vacation from AB...needed new tires asap before leaving town... came in and they had it done in an hour. The guys were great and very fair price as I called a couple places before coming to Fountain Tire. Saved my trip! Thanks guys! Jack from Calgary.
I have had different types work done on my car here from oil changes to belt replacements and they always do good work. The front desk staff are friendly and are very good at giving me straightforward answers to my questions.
Terrible people. I brought my vehicle to this shop for the certificate of inspection for Autopac. Of course, they failed it and said to pass, it would need about $3000 in repairs. Then the guy said "just scrap it, you'd get $1000 for it." Not only is that extremely disrespectful, it shows these guys have no respect for others property. My car is important to me. I got the necessary repairs done, and they still refused to "sign off on it," what a waste of $55 plus tax and I was determined to not pay another dime to this garage. Needless to say, I went to another Fountain Tire location in the city and they actually apologized on behalf of these schmucks.
Excellent service! The staff is friendly! They changed the valve stem for free while I waited. I am heading back there for a full inspection of my Honda!
As always, amazing customer service, friendly staff and just great all around!
Great Service!!!
Wonderfully helpful and courteous.
I couldn’t ask for better service...I highly recommend Fountain Tire The owner Chris and the rest of the crew up front I give them a big cheers and a Happy Thanksgiving:)
Great job ????
Great knowledgeable service. Only shop I take my vehicles. They aren't trying to hose you, they are trying to help you. Thank you for being here team!
One of the best tire shop in Winnipeg. The owner is one of the Best person you can ever met. Employees are good! I mean everything is the best there. I never had any issues with their service time, quality and prizes.
They were busy as heck, but still fit me in! The slow leaking tire was only 35 $ to fix! Back on the road making money in the work truck! Thanks again.
Excellent friendly service !
Great guys, and amazing customer service. I came in with a loose wheel and was hoping either repair or find something that could get me going as I suspected my tire was run-flat and unrepairable (which I was prepared for because I unfortunately drove on it flat) and with 7 years experience in the tire industry... I know the drill. They didn't have anything used available here, but Nelson Cordeiro (manager/owner of this location) went the extra mile and was able to source a used tire at a shop down the road that worked for me. As I said I previously I worked in the tire industry for many years and insteading pushing a new set of tires on me, he took my situation into consideration and called a shop down the road and they were able to find one and get me back on the road. I was unable to afford a new tire and if you get a new one, in order to do it right you need at least two. It's people like Nelson that understand not everyone can afford to do so and I am extremely thankful for people like him. The world needs more people like him ???????? In conclusion, I could not ask for better customer service and would like to personally thank Nelson and everyone else at this location for their help, it was top notch. Will be recommending for sure and return for later tire services. Thanks again to everyone, you really helped someone in need and I'm forever thankful!
Awesome customer service, we dropped off a fleet of 10 HVAC vans Friday night, To get our tires changed over on Saturday. Ray was outstanding at the front. Rob and staff who changed all the tires were all outstanding, making sure all of our vans were ready. We appreciate the great service and is the reason we will keep bringing our fleet back!
Expensive
Had a fantastic time with the team. Found a nail in my tire and Darren and his team took swift action to get it fixed. A very fair price for such a excellent job done, and very friendly staff to boot!
Very fast turnaround new tires o. In about 30 minutes
Good year store with more
Thanks needed nitro for tires they said no problem and that day they were busy. Thanks
good mechanical work. Willing to work with the customer and help solve the problem. Chris the manger is really nice and personally was able to help get my car all fixed up ????
Service was excellent, price was very reasonable, and it was obvious that other customers were as happy as I was.
Craig beat Costco’s price and we got a great set of tires at a reasonable price. Thanks!
I had a puncture in my tire, took it to my usual mechanic and they recommended Fountain Tire. Brought it in first thing Friday morning without an appointment, and by 10am I had my car back with a like-new tire again. Great service and speedy!
Respect to Solomon Sand. He runs a clean, fair-priced shop. He has earned my future automotive business.
Pricey. Have a long trip coming really soon so I can't go to BigOTires for the alignment as I always do since they are fully booked. Got booked in here @fountain tires. Ended up paying over $180 for the alignment. They said it's what they charge for lowered Audi. Can't comment too much on the work they've done but their price tag should be a good enough reason for me to not paying the second visit. I wouldn't come to this place again ever.
Friendly
Currently sitting here watching nobody work on my tires which were supposed to be done over an hour ago. Car up, employees milling around smoking cigarettes. Looks like this will be the majority of my work day, waiting to get out of here on two brand new tires I was forced into buying when I came in to fix a simple patch. Don’t go here. Especially as a single woman. These guys are crooks ????
Service here is always polite and friendly
We have purchased a few sets of tires for our vehicles at the Chilliwack store and we have been extremely happy with the quality service. We have also had the mechanics do various services from brakes to oil changes and alignments. Definitely a great place to keep your vehicles and toys running smoothly.
Great Customer Service. I've been going there since it opened in 2011. Cory and his team know how to look after you. Don't hesitate to take it here for your car maintenance needs.
Helped us in a bind and did not charge! Great service staff and very quick.
Owen was honest and Brad is knowledgeable without making customers feel dumb. I’ll never go anywhere else!
Expectations met and above
Professional. Courteous. Delivered as promised.
Craig and the team at Fountain Tire have maintained my vehicles for over 15 years. Great customer service where you are a friend not just a client. Wouldn’t trust anyone else in the Valley.
EXCELLENT customer service! The guys were able to fit me in at the very end of a very busy Saturday. The wait was made enjoyable with complimentary coffee and watching tv. The phone charging station was a nice touch too since my phone was out of juice. Will definitely be back!
No nonsense, honest, no "up-sell" - always a good experience.
Excellent service. I've been coming here to get my car serviced since 2020 and I've never been disappointed. All the car technicians are reliable and Cory will make sure your car is serviced to the best of the crew's abilities. Their customer service is also excellent and extremely respectful. If you are a woman or a person of color I recommend coming to THIS licensed fountain tire if you would like a piece of mind that the vehicle you have spent a lot of money on is being properly assessed and taken care of.
The staff are always courteous and friendly. They have a genuine concern for your safety and will do their utmost to make sure your car is road worthy before leaving their premises. Thank you Nelson, Max, JJ and the Crew!
Poor, poor, poor. They sure wanted to take advantage of me needing mechanical repairs and being from out of town. I needed a front wheel bearing, and left my tuck at there shop Monday morning, the initial quote by phone 2 days later, 2200$, then after realizing they forgot something, it was 3000$. On Thursday I got a call from the manager apologizing for the misunderstanding. The final price for the front wheel bearing, 574$. Including 1.6 hours labor. On picking up my truck on Friday I also received a quote for all that needed to be changed on my truck of 5000$. This quote included changes front brakes and rotors, about a 600$ charge. Fountain tire mechanic wrote down about 1 mm brake pad left which is strange because when a real mechanic checked the there was more than 4 mm left????. The quote also included replacing the idler arm and pitman arm for a cost of about 750$, which now upon checking seem to be fine. I was also charged 70$ for " vehicle chassis and steering inspection ". I'm sure there was no actually physical inspection, they just look at the year of vehicle and amount of km and start assuming to replace parts. ( the last sentence is only my opinion). I will avoid Fountain tire in Hinton should I ever need mechanical work in the future ????????????????????????
These guys HAVE always and continue to take good care of us! We will drive out from Taylor for the awesome service and competitive prices!! The staff is personable and never make you feel like an idiot!
really frustrating experience. One of the managers quoted us for an oil change and then tacked on $80 in extra charges for services we did not ask for, need or want. would not recommend for any women drivers - they will try to screw you over edit: emailed, they have not contacted me since
Quick and easy tire fix
Always great service. Our go to place for tires since 2007
Dealt with FT for a long time and will continue to do so.
Great customer service; very friendly and even gave me a further discount on my tires. I recommend and will return:)
Dropped in when I ran over a nail. Darrin was absolutely outstanding! He quoted me an hour before my vehicle was in, and work was done and I was on my way in under an hour!! Hands down the best customer service I've seen in a long time! Highly recommend to my friends and family!!
After arriving for my appointment for a safety check, they took my car and did their checking, and they were done within an hour. Yay.
Amazing friendly service. Travis is the best.!!
Friendly staff good prices
Had a great experience with this shop recently. Took my vehicle in for a larger project and they worked with me along the way to get it on the road again. (Had to get my tires replaces, along replacing several other items) I really enjoyed how they text/email you a status report and show you images of all the issues your vehicle has. Naturally I had several questions and they were cool to respond to my inquiries each time. Definitely would recommend these guys to anyone look to get work done on their vehicle! I had an issue after I left the shop which I was able to return back and they took care of it. No problem.
They had my flat fixed in no time. Great customer service.
I've tried everywhere in town for tires with no luck. Should have gone to them in the first place!
Fast friendly service.
With my first visit, I had this shop mount new rims onto existing low profile tires for me. Corey, the owner, is helpful and friendly. The tire/wheel experts were professional. I feel confident in the work done, and recommend this Fountain Tire shop to people who need.
What a wonderful experience. The staff were excellent, very pleasant and friendly. Poor planning on my part left me in the hands of Google to find a place open on the long weekend to get my tires swapped. Thank goodness as this was the best experience I have had in FSJ. 10/10 will return again. Thank you for being so accommodating and helpful. Got me in, out and on my way in no time. Keep up the great work guys!
Excellent prices and more importantly, excellent service from start to finish!!
Very accomodating
Call it total chaos . Booked appointment for changing tires. The donot have on the record.
My last visit was disappointing. I arranged to have a winter tire swap done. I usually leave my vehicle and it's done by the end of the day. When i dropped it off in the morning i asked if it could be done by noon. "We'll try our best but we're very busy". Sure enough it wasn't done when i arrived at 12:30 and they said it wouldn't be done until later in the afternoon. I know they didn't have to accommodate my request to get it done earlier but it would have been good service to a long time customer to do so. I took it somewhere else and they did it right away.
Fast service and helpful advice
We went to Fountain Tire during our trip to Victoria for a tire replacement. At first they were very nice and helpfull. They told us they had to order a special tire for us and they could do everything before the en of the next day. We had to call them 30 minutes before closure because we had absolutely no news from them. They told us they didn’t recive the tire and that the job will be done in 4 days. We asked question and try to find other solution, but they were not helpfull at all. Also, they said that no other shop in Victoria could help us, so we had to wait. Thanks to another garage who rush to help us and stayed after their business hours to help us leave Victoria and continue our trip in time.
Just not a good place to go. Sorry, but it’s just not. Done...no response..surprise.
Cory and the team at Fountain Tire Commonwealth are amazing. Always reasonably priced, AND delivering WAY over our expectations. I can't say enough about them - except that we'll always be going there.
Great staff, great tires, great service - and a cute office pup! What more could you ask?
rude manager, has no customer service skills what so ever. avoid this place.
Fast and high quality service. Very polite and helpful staff up front and in the back. I would highly recommend this location to any family and friends for vehicle service and repairs.
Fast service.
Honestly, would give it a zero if I could. Sent it in for a tire change. They cracked my rim doing it, denied it, and refused to pay for it. My tires weren't leaking air and cracked before I went there
Fantastic customer service, dealt with Brad and Travis, they were very accommodating and friendly going above and beyond to help me find the best bang for my buck. Had a lift installed and new tires put on, very happy with the end result. They continue to offer excellent service with any issues after install, the lift install took less time than expected (saving me money) and the quality of their work is top notch. Highly recommend them!!
I love coming here for maintenance actually it's the only place I would go if any work needs to be done for my car. The owner is very honest with business, couldn't believe I would meet a honest owner for business. Winter is very busy tho, apart from that, everything is very well done. Best place in town.
Good service and prices
Phenomenal customer service, competitive pricing, and excellent product care. Very happy with my tire purchase and will definitely be a returning customer for all my car care needs.
Such a wonderful shop. The staff are so kind, they even came to my car to fill my tire so I could drive to the shop. Will 100% return
Got me in quickly and back on the road just as fast.
These guys are the best. Great customer service! Have recommended friends and will continue to do so.
Great service as usual.
Awesome great service friendly staff and knowledgeable.
This auto service center provides excellent service. It was my first time here and I was quite satisfied. I had an issue with one of my tires leakage and they handled it perfectly. Moreover, it seemed that they are very honest in their business as I was charged pretty reasonably. They were upfront and explained everything clearly. I would definitely recommend this place.
Cory is the man you can trust with your car. He will go out of his way for you.
Great service
Been going here for years. Kind and professional. Just remember, they get busy, so book an appointment when able!
Great service and advice. Travel trailer needed tires balanced, they scheduled it for a Saturday so I could park beside the building and did it so quickly I could have left the truck hooked up. Other commitments meant I had to leave it there for a few hours. Trailer rides much better, nothing moved too much on our last couple of trips. Great service at a good price.
excellent service and quality job well done.
The customer services was amazing and he guys are so helpful.
Owners and staff are great. Everything is explained, what is urgent, what can wait. Fast, friendly efficient service. Reasonable rates. I trust these guys:)
Was on the way to marmot for the day and got absolutely man handled by a couple pot holes and bent up not one but two steelies in the process. Nygil and the folks in the shop had them both fixed up in half an hour, as quoted. Reasonable price and excellent service. Thank you for getting us back on our way quickly!
The staff at fountain tire are absolutely awesome! They went the extra mile when they couldn't figure out some lights on my dash due to needing an alignment and rather than leave me high and dry they called me the next day, got me in quickly and fixed it for me free of charge! Highly recommended seeing them!
Best in town
Great place, I was in a real tight spot needing specialty tires, these fellas went out of their way to hatch a plan to get the correct tires and even lent me the courtesy van for the whole weekend! Other tire shops couldn't be bothered.
Excellent service from amazing people who truly care about their customers.
Bought a set of tires here, reasonably priced. Fast, friendly service at the front counter. Retorqued wheels with no wait time. Highly recommend.
I recently had a very positive experience at Fountain Tire when I took a flat tire in to be repaired. They repaired the puncture, took off the spare, put the regular tire back - and didn’t charge me anything! They were so friendly and helpful. I’d certainly recommend Fountain Tire. Thanks, guys.
Picked up a new truck and was directed to Fountain Tire by the dealership. We dealt with Josh and he literally had our tires and rims quoted and ordered in 5 minutes. Install happened a couple of days later and only took an hour. He even sent me pictures after it was done as I was out of town. Great service, great pricing on what we wanted plus storage! Highly recommend.
Booked my vehicle for service and found this location to be well managed. They respond quickly to their online contact which I found impressive after many other local competitors failed to even respond to online questions or requests. Service went smoothly and when a small issue came up after my service they quickly accommodated me to come in on short notice to resolve the problem. I will return for future service and repairs.
They were friendly, accommodating just awesome
I was very disappointed in the service I received. I was told conflicting information & then when I stated my problem, was told, "well, that's not my problem!" In my opinion, if you are in the service industry, expect to give good service to someone paying good money. I will never go back here. I do not ever expect someone to be rude to me for no reason.
My husband and I have been bringing our trucks here for years now. Bought rims, bought tires, had rims swapped for tires, installed, balanced, rotated, patched holes for us... these guys do it all. The best in the business, and the best prices, hands down. A super good atmosphere, great bunch of guys, and they know their stuff. Would recommend all day everyday, wouldn’t take it any other place. S&M
This location is solid. My car needed tire replaced (hole in the sidewall) while driving across Canada; someone from the shop drove across town to pick up the last remaining tire in Winnipeg from another fountain tire. I was in and out in a jiffy. Very polite and professional
in one word WOW:) I was moving with all my stuff in truck and trailer from calgary to Nanaimo when my engine light came on and the vehicle started shaking. I made it to Chilliwack with almost no money left and after explaining the situation they gave me a deal found the problem and fixed it right away. Thank you so very much. I would highly recommend this location friendly knowledgeable caring staff
As always, Ray and his team at Fountain Tire downtown delivered an amazing service at an affordable price. Highly recommended.
Incredible customer service. Will be back!
* Great customer service , I was in and out of there in half an hour . They fixed a leak in my tire and charged a reasonable price . They have a room where you wait where they have coffee and tea to drink and a big screen TV also rest rooms . Yes I will definitely recommend this place . Thank you , for my Peace of Mind , knowing I can drive safely . * I was in and out of there in half an hour , much sooner than I expected
Quick service, friendly, knowledgeable staff. Will go here again.
Great friendly service
I did my oil change, It was great and quick service, Thank you Nagdi, Really appreciated.
We went to buy a new tire from here as we live close by. The old gentleman came out with us and saw our tire and gave us a quote and we accepted. However when we asked about time we weren't given a specific time, just after lunch. I requested that i had work at 3 and anytime before that works. He said i cant straight forward. Guess what ur neighbors gave the same service within lunch and u guys lost a new customer. Its okay to be busy we understand or not the right time is available is also understandable but being so rude at service is a bit awkward in such prime location.
Very courteous. Got me in same day for 4 new tires. Jess was very friendly and helpful.
Condescending attitude and service. Took my business elsewhere.
Quick service
I have been getting my car serviced here for the last few years. The people here are always super helpful and friendly. They do more than just tires!
Always awesome. Ted fit me in for a supreme rush.... left the front counter to balance and mount my tires himself!!! Simply awesome service!!!! Thank you!!!!
Chris and his team are fantastic, thanks for the great service guys!
I am super impressed with Fountain Tire. I ordered tires for my daughter's car, thinking she had winter tires on it. When Fountain went to install them they realized the tires there were already all seasons so called me to ask if I really just wanted to switch from all season to all season. They didn't think it was necessary so they fully refunded me. A less honourable business could have taken advantage of the situation but Fountain Tire did not! I am very impressed and you can be sure I plan to make future tire purchases at Fountain Tire.
Great group of guys at this location. My rental had a leaking tire and needed an urgent repair. I was in and out with 30 minutes. Thank you Fountain Tire Quesnel
Amazing service. I'm pretty sure their prices are great too, but I honestly don't shop around very hard since it's their service that keeps me coming back. They've even fixed my tires that weren't purchased from them for no charge.
thanks for these reviews, i was considering going here, but will explore other options. it really helps if you have a bad...or good experience to post this stuff
Lots of options and good choices for tires, which were in stock. Timely installation and the work was completed as promised. Friendly, professional and knowledgeable service. Thanks Jim!
Fast Friendly service for tires and tire repairs
Nelson and the boys outdid themselves. Excellent work at a great price. They got me some sweet 17" rims. My ride look's great. Thank you very much.
Hello all, Showed up this morning inquiring about a slow leak on one of my tires. I was fit in ASAP. The tire was fixed and they had me back on the road within a hour. The staff was friendly and accommodating to both myself and my old dog. Thanks for all the help to those involved. Wes
It was very busy when I visited, but I was given a wait time and I ended up waiting less than anticipated. The staff were courteous with everyone despite being completely swamped with the onset of winter tire season just before Thanksgiving.
I will only go here! Good service, good people, good prices. Helluva team!
These guys are both attentive and professional. The service-culture here really inspires a "customer first" mentality. Nice work, Gents!
Super helpful and quick
Good service
Excellent tire shop
Went to crappy tire for an alignment and wheel balance. After waiting until 11:30 for my 10 am appointment, crappy tire said my car was too low for an alignment, I said OK, can you still balance them? They said yup. Waited until 1:00 got the call my car is ready. They only balanced the fronts... Frustrated I called fountain tire to see if they could fit my car on the alignment machine. They said stop by and we will try it out. They put a couple of boards down, and voila my car made it up the ramp. In and out in an hour or so, alignment done....no appointment! Friendly staff, was able to hang around and watch the tech align my car and see first hand that it was done well! I will be a return customer! Well done!!!
Excellent service. Fast and courteous. Would definitely return.
We are super happy with Fountain tire! We got an appointment on a time we needed that was very useful, because we were just traveling through the city. All staff were really nice and helpfull, front desk and mechanics as well. They perfectly fix the car for a reasonable price. We can only recommend them.
I have been going to this location and working with Darren for the last 6 years, I find him and his team dedicated to doing it right the first time, he pricing is always fair , the quality of work impeccable and the explanation of what has been done, what needs to be done and what can wait to be done very helpful when budgeting my car's repair maintenance, I highly recommend Darren Dale and this fountain tire location
Friendly, knowledgeable people.
Was able to get booked in for my winter tires quickly. Service upon check in was friendly and polite. Specifically, Justin was helping the whole storefront. There was a slight wait at pick up but nothing unreasonable. He had to deal with a very rude customer while I was in the store and he handled it very professionally.
While traveling in the Okanagan, I had a failure in my front suspension. I took it to FT in Kelowna. The guys are super nice, but couldn't organize a sock drawer. They told me my work would take 4 hours. I returned nearly 4 hours later and was told (after a short wait) that they had installed the wrong part, and I would have to wait 3 more hours. They asked if I'd like a loaner vehicle. I said 'yes,' but then they couldn't find the keys. I was puzzled about why they kept calling me James. Then it turned out that they had assumed that I was a local with the same last name, who drives a similar truck (in spite of my out-of-province plates and the fact that I had to have my dog with me). The pricing was reasonable, they didn't try to sell me on anything that wasn't required, and they did give me a small break on labour for all the hassle. Their work held up to get me home; but don't bet on having a smooth ride there.
I have been twice now and have had exceptional service both times. This last times I had to wait on site with two young children- so thoughtful to have some toys for the kids to play with while my tires got changed. Thank you so much and we will be back in the fall.
Popped in with a nail in my tire, had it fixed and back on the road in 20 minutes. Great service.
Nothing but smiles and knowledge from the staff. They finished quicker than estimated and the price was excellent. Definitely my new go to place for tires/oil.
This is the most honest shop I've been too,Zack is honest to a fault! Love that and love having Ryan or Zack or other mechanics working on my honda
Best Garage and people. I’ve been using Southdale Fountain Tire for over 10years now and can’t say enough about how good they are. I have had tires replaced and repaired on 4 different cars without complaint. Good prices and even better service! These are honest people in a business not known for that. They have also helped me and my family at the weirdest times and without fail. Until now my cars have been under warranty but now I’m holding on to them with all service now being done here! From the owner, to the front counter gents and the team in the back, thank you from the Charles Family.
Great service In and out on time Service department was fantastic Brandon was great
Easy to deal with for fleet
Daughter had a flat tire. Just locked the doors wouldn't help her. Worst place ever.
These guys are amazing!!!!
Good people! :)
Excellent work and service.
Absolutely the best in Calgary
I have to say. The manager Jess, is amazing. This guy and his crew are always doing their best to ensure customers are 100 percent happy. Go in with a question, leave with an answer, a smile, and a cup of coffee!!! These guys also do Canex plans for us military folk.
Found me a tire I needed when no one else in town could. ????
Fantastic people! Quick service and super friendly! Definitely going back if I ever need to. And would recommend to stop there for any repairs that they are able to do.
Best shop in Edmonton. I've been taking my vehicle to Cory and his staff for years. They do their best to accommodate your schedule and get the job done ASAP. *** I also refer anyone looking for a new shop, especially ladies, because I know 100% Cory and his staff are an honest group that will never overcharge or make up work that isn't needed. Keep up the good work guys!!
Dropped in without an appointment a couple of weeks ago an hour and a half before they closed to see if they could fix my punctured tire. Was not expecting them to do it but they got it done for me. Very accommodating. Great service. Cheers.
Scheduled an appointment to have a tire patched. Was in and out within an hour. Thanks for the quick and courteous service!
Great service, great selection, great prices! Thanks for your help picking the best tires for my needs, Tyson
Pleasure to go there prob warm and friendly
Good service. Good prices.
The only regret I have is that I didn't go here first. Chris and his techs are always amazing to deal with. Trustworthy and honest people which are hard to come by in the mechanical world. They fix others mistakes, do it for a great price and do their best to explain what was done wrong too. Always a great experience.
Only place i buy my tires from. Super helful and friendly
Wonderful service, fixed my tire and mounted it as a bonus. Thanks folks
Good honest service!.... not trying to sell you new tires if you don't have to. If they do tell you though they will get you a good deal.
Tire installs always done professionally and in a timely fashion.
I took my business vehicle here for regular basic maintenance and always had quick courteous service. Because of this, I now take my personal vehicle in. We are even considering coming back to this area even though we moved to Vancouver.
Blew a tire had to get to Winnipeg. They were able to get us in without notice and on our way quickly and courteously. Good service. Good price.
I left spending less than I thought. Great helpful team, highly recommend.
Great service, friendly staff and the price was good, will return.
My husband and I went to get our car inspected as we had moved to BC recently. The result of the inspection was shocking as Fountain Tire generated a report that stated that our car needed repairs that would cost upwards of $3K. Something didn't seem right especially when one of our headlights which was working completely fine and was just cloudy was put down as needing to be replaced which would cost about $500. When my husband took our car to another place to get an oil change, the person there was surprised by first of all how much the inspection cost ($170 after taxes), saying that other places charge much lesser typically around $100 and that we got ripped off. He was also surprised to learn that the headlight was described as needed to be replaced and stated he could probably just take an oil rag to clean up some of the cloudiness which sure enough did the trick. We had completely lost trust with Fountain Tire's report at this point. We took our car to another place in Surrey. The inspection itself was much cheaper and the one repair that was needed which was on both reports was taken care of for $500. Had we been trusting, we would have forked over almost $3K more than we needed to. Needless to say, we felt cheated and will never return here again.
If your work place have employee like Gary and Paul then the business owner no need to worry about anything!!! Customer service at its best!!! They both are very humble and considerate about customers!! Double 5* rating for their service!!!
I have dealt with Fountain Tire for many years and have had good service with my cars and motorhomes. I took a wheel off my car hauler trailer and dropped it off for repair of a slow leak. They called me about 20 minutes later and told me the repair was complete. I went to pick up the wheel and thank them and I was handed a bill for $35 dollars. I was shocked. I was told that they couldn't keep their doors open if they didn't charge for flat repair. Kal Tire and Tire Land charge nothing to fix a flat. When the folks at Fountain Tire read this they can look up my history and see how much money I have spent there in the past. They will never see me again.
I had my car in at my dealership to get a steering issue checked out and I was told that it must be put on an alignment machine since the computer showed an impact be it a pothole Etc.. the first alignment was fine but the steering wheel was crooked. I then took the car back to the dealership and yes they did Center the steering wheel but alao caused other issues with the alignment by doing so. Fountain Tire checked the alignment and found what the issue was. All of the employees that I dealt with were excellent. Very clean establishment and a very knowledgeable crew. It was my first time at the new Fountain Tire buildind and I was very impressed with the service and the overall quality of the workmanship. This is the only place I will ever take any of my vehicles to get an alignment done. Thanks Fountain Tire you guys n gals you all rock!! Traded the forte off on An AWD Turbo Sportage and what a difference! It actually goes strait as an arrow down the highway.. I was kinda dumbfounded that the steering angle sensor was out by 2 degrees but after the reset it was perfect with the alignment!!
These guys are the best! Great work and amazing service!
Got new tires mounted and balanced on new rims for a wicked price and they were fast and efficient. Will definitely be coming back for my tire needs in the future
Found a crack in my tire on the sidewall. I went in to talk to them after work. I had a spare tire, so I left my tire and rim with them. It was fixed by 9am the next morning, and they even had to order the tire in. Amazing fast service. The price was comparable to everywhere else I checked too. I definitely recommend Fountain Tire. Thank you.
Got a flat on a Sunday, most places were closed. Based on Google Reviews I drove 30 min downtown and wasn't disappointed. Great service and Cory didn't charge me for fixing my flat! ($38 savings). It probably helped I took the tire off myself, less work for them, but still very happy and would consider them for future purchases despite the travel distance.
Great service
Had some issues leaving the city of Brandon to go back to Winnipeg.. minor issue on the control arm regarding a lost pin.. the guys here took it in under their busy schedule and helped me out to get home.. excellent work, excellent staff.. highly recommend if you are particular about workmanship.. thanks again guys
I would recommend this place for your vehicle. Amazing staff and they really do try to get you in and out as fast as they can.
* Fantastic service. Tires were ordered and put on promptly. Will definitely be back!
Always happy to help fill in check your tires.
Was on a trip to Victoria from Vancouver, had something go in my tire and completely wreck it. Went here to see if they could get me anything in my budget to get us home but everything was a bit out of budget, however Gary was super understanding and really helpful. He brought my car in and checked all my tires as well as filling them up including my spare to make sure we'd be safe to get home completely free of charge. He was really helpful, super nice, and the experience was great.
Fast, friendly service
Great customer service. Had a screw in my tire and I was in and out within 35 minutes!
fast service and great staff !
You won't find better service anywhere, and I take pride in supporting a Veteran-owned business. Zach's guys did a bang-on job installing my new wheels & tires and a small lift kit ! Thank you !
Great service! I had a flat on Saturday of the September long weekend. They stayed open past 12 noon to fix me up, and had me back on the road in under 30 minutes and $42. Thank you!
Decent place for tire related service.
We are so glad to have found these guys. Really wonderful service.
A little Expensive
Ray and his team have successfully taken care of my family vehicles for nearly 10 years. The staff is knowledgeable and more importantly the service always feels honest and personal. I recommend his location whenever I get a chance.
The employees are friendly, knowledgeable and professional, not to mention super fast! We had an appointment for 10 am for a tire patch, and we were home half an hour later with my patched up tire! Best place in town. Thanks guys!
A man by the name of Dirt told me my car had four wheels. Thanks a ton, Dirt!
Such great customer service at this shop. After swapping my winter tires, they found thousands of dollars in repairs that needed to be done. In the end, although I didn’t go ahead with the repairs, they didn’t charge me for the tire service because they felt bad for me from the bad news.
Friendly, honest, and thorough in my car maintenance.
Fantastic service with honest advice and answers.
I have been coming here for a few years and always love how straight forward they are with me. Both flats I had to bring in were cheap, like $40 each to fix because I pulled it off and drove it in each time. Great prices on my last set of Z rated tires too, this place is highly recommended.
Staff here are fantastic! Customer service is top notch! Great, fast service!
excellent service!
im not reviewing them but this to guy who was told his ecm needed to be reset, ur ecm/ecu.pcm are all abbrivations for a cars computer aka the brain of your car, one of it other jobs is records faults aka codes in the ecm memory that tells you problems it found to let the mechanic/owner diagnose issues to fix but the majour issues it finds need to resolved or you risk damaging your engine. not all of the stuff it spits out needs fixing it just lets you know before it fails , you need a code reader to read n reset them hence the charge. if you only want an oil change say no thank just do my oil or take it mr lube down the road and have some freckle faced teen change ur oil :)
Fast service, job was done properly. Can't ask for much more
Really attentive and friendly service! I'm always treated very well there. It's the place I go.
wow, i've had nothing but great experiences from these folks - when i got a flat tire, when i needed new tires and when my car broke down and i had it towed there and then asked them to do a quick service and a few other extra things on top of it. 3/3 times i've had excellent, very professional service and they were really good at explaining things. i'm shocked at these other reviews.
Helped me out with my car issues. Ty
I logged into my account just to post this review. Service was super fast and everyone working was extremely polite! I highly recommend for all your tire needs. Good service is hard to find but you will be sure to find it here.
Friendly staff and pleasant atmosphere, they will find the right tires in your budget!
Great place for tires
Great service and customer care
Just awesome!
This Fountain Tire branch provide a very good service to their customer. I never want to go somewhere else after my first visit. Darrin & Derreck are very knowledgable about tires and other stuffs about car. Highly recommend this place to everyone. Go to this place to have your tires change or oil change, you won't be disappointed with their good service.
This Fountain Tire branch provide a very good service to their customer. I never want to go somewhere else after my first visit. Darrin & Derreck are very knowledgable about tires and other stuffs about car. Highly recommend this place to everyone. Go to this place to have your tires change or oil change, you won't be disappointed with their good service.
Great family owned business. The price is always on par lots of tires in stock.
Fast and efficient service
I had an unfortunate break down on the highway number 3 and Fountain Tire came out to change my tire. Unfortunately I had to I go into the shop to get it balance done as I had to purchase a new tire. Both the roadside assistance and the in-person shop experience were absolutely amazing. They worked very hard to get things done quick. The price was reasonable. And all the stuff that we encountered or professional and interacted with us in a compassionate manner. Even the showroom is laid out very lovely.
pretty reasonable. They fixed my bent drive shaft with little charge other then that of the new/used driveshaft and they got us in with very little wait. Went back in with a broken tire sensor, and they fixed it then and there, and have gone back for 4 other flat tires and they have been pretty good to fix them then and there. A little more pricey then other places because they patch and seal it so its roughly 45$ for a flat repair. overall, pretty good.
Great sercVice
Always helpful and trustworthy.
The guys here are amazing! They are the only place I go to for tires. They are budget friendly, great service, and are very accommodating with their scheduling and turn around. They find the best tire to fit your lifestyle and budget. Highly recommended!
Great service and quality work done by the staff here at the Kingsway and Russel location. I highly recommend this place for all your car needs!
Friendly and courteous staff, keep up the great work ????
Very good service. Sometimes they made errors, but they are always willing to make up for them. Had my tire rotation service with them all the time.
If you want amazing service, competitive prices, and premium products- this is the only shop to go to!!!!!!!
A great shop with a fantastic service team. Nygil and JP were knowledgeable and were able to provide well rounded answers and recommendations to customers specific needs and wants. Whether it's an appointment or emergency service, they will take pride in getting you back on the road! Will be recommending and booking more work at this location.
Great service, honest and fair.
I stopped in here today in Hinton. No appointment Any time I've had a leak in my tires. I always come to Fountain Tire no matter where I live they always help me out spur of the moment not a problem. very friendly service always at any fountain tire I've ever went to. I'd recommended fountain tire to anyone
Cory is friendly and knowledgeable. I am always impressed by the excellent customer service provided by the guys at this location. November 10, 2014: Dropped off a flat tire for a repair during a very busy time. Not only did the repair get done quickly (was able to pick it up the next day), but they didn't charge me for it. This just goes to show that customer service is a top priority here. Thanks again!
Great service Simple tire repair in and out in under 2 hours on a busy Saturday morning
Great fast service.
Friendly and fair - what else do you need? They have a great selection of tires but they do great mechanical work too!
Loved the fast friendly service. Will be back.
Been here a few times now and always have received amazing service from Cory the owner. They are honest and helpful and have been a better price than anywhere else. Always very fast service even for walk-in! Highly recommended
All the staff here wow me by the best customer service i ever had. I just been there to fill up my car with nitrogen. They treated like a king.
Haha these guys are awesome, shoutout to the beardy guy in the blue jumpsuit, a wizard, he's a wizard!
I highly recommend the guys at Fountain Tire, great prices and service
Great communication, offered several options and completed all the work properly and in a timely manner.
Needed to get a set of summer tires transferred from one set of wheels to another. The guys in the shop were extremely helpful and careful loading/unloading them from my car, as well as installation was perfect(no damages! ????????). Communication at the front desk was easy; experience overall is very positive. Highly recommend to get tires and installation done here.
Crazy busy but well organized. Everyone from the counter staff to shop staff were polite and helpful.
These guys are AWESOME! Took care of my brand new vehicle straight away. Fixed and on the road in twenty minutes. Can't thank them enough!! So lucky to have these guys in our community! I won't be taking my vehicles anywhere else....
Quick and professional service.
It's still a great place for buying tires I will be back soon
Best service in town!!
Had a bad experience .
Great shop. They know there stuff well and prices are fare
Awesome service great people too!
Fast service
The guys are friendly, don't pressure me into things I don't need for my car. Can be quite busy and definitely need an appointment!
I am absolutely disgusted with this company. I went in with my bestfriend to get her car fixed. She had 1 flat tire and 1 damaged tire. They also did an inspection. They said there was nothing else wrong. Less than a month later there were sevier issues so took it to another tire shop and they have found over $3400 in damages and problems that were missed and not reported by fountain tire.
Do NOT use their service! Three weeks ago, my new, second-hand car was sent here by the dealership for pre-sale inspection and maintenance. They did oil change, cabin air filter change, engine air filter change, rotor machining, brake service, and wheel alignment, according to a copy of their report to me. An unbiased inspection by me and a trust-worthy Toyota mechanic revealed 3 fxxk ups: 1. Front wheels toe alignment were off even though Fountain Tire supposedly just did an alignment 3 weeks ago. $100 gone. 2. Cabin air filter was installed in the wrong direction. Instead of trying to figure out why the filter did not fit correctly, they jammed the filter in and the filter was all deformed when I saw it. Had to buy a new filter, $40. 3. One of my brake caliper was not tightened appropriately. At first it was just subtle groaning brake sound. I thought it was just semi-metallic brake pad sound. Weeks go by and it got really loud. Turned out the whole assembly (the two big bolts that hold the brake assembly) were loose. $150 brake service, gone. 4. Other minor things... brake fluid was below "Low" line. Coolant was below "Low" line. They were probably being cheap and didn't bother topping the fluids properly. 5. Handbrake was literally so loose that my car would slide on the slightest incline in neutral. Toyota helped me tightened it.
Great service
The don't take small cases. Like flat tires.
Not impressed with fountain tire I got my summer tires switched over to winters I have 225/40/19 in the front and 245/40/19 on the rear there trained technician clearly don't look at all cause I ended up with two 245 on the passenger side and two 225 on the driver side and they let me drive away they say you can't put a price on safety with there door knockers well you could have put me in danger thank god it felt off to me when my rear end was trying to kick out and I love the picture in the office with the oweners face on it saying pretty much we make sure your time and money is well spent well yes my time and money was spent 144 bucks for poor work plus I have to leave work early to get this fix so which costed me all in all over 300 bucks plus my time and I need new tires for my other suv after this good luck getting any more of my money or time the only plus to this was one of your employees was courtesies but thank you fountain tire for putting my life and others in potential danger location was 111ave right off 156st
Pretty reliable service
Darrin is the happiest, nicest guy and his staff do a great job. As a single woman, I trust their diagnosis of issues with my car.
I just bought tires there before Christmas. Great staff! Super friendly, very professional. I went in to check if they could help me and they gave me a quick appointment for next day, it was all done in an hour. Prices are competitive but it’s all about the people. Good job! Happy New Year!
Wow. The best service ever, from the nicest guys :) Got an awesome price for my new winter tires. Thanks Zach.
Great customer service, knowledgeable and quick to get me in. Would 100% reccomend to people I like. Will use them again!
Helpful storing and switching summer and winter tires on rims. Staff are very polite and helpful. Front is accessible.
Made a quick stop here to insure my tires were in good condition for my long trip to Alberta. Kevin from the front desk walked out and did a visual inspection and refilled the pressure in my tires to ensure my safe travel. They did not charge me for their service. Very courteous staff. Thank you Kevin!
Above and beyond service, the kind every business should strive for.
Give me very good advice on my tires
Great and impressive customer service. The price for my tires was the best I could find. I really appreciate their services and kindness. They provide the best warranty as well. You will not regret!
Wow! I am so happy that I found this place. All thanks to Google and it users for giving them great reviews, otherwise I would have never known this place was right around the corner form my house. I have done many oil change with them and recently had my tires changed (took advantage of their 4 for 3 deal). I highly recommend this place!
These guys are great! The are always willing to get me in as soon as possible, awesome customer service, and friendly atmosphere. Debbe Uzelman
Great team
On a road trip, no appointment, got service and were back on the road in no time. Excellent Service!!!
Friendly staff and knowledgeable.
The owner Anthony and the crew are great and I have always taken my cars for service at the Southdale location....I was in for a brake job and other things identified to be fixed....with covid I did not want to get into a taxi to go home and back so I was waiting for about 4 hours or so...was a bit frustrated when I notice brakes were still squeaking when backing up which is somewhat normal (found on Youtube) but over time they now squeak a bit going forward....was hoping it would self correct over time and I only take the car out once a week to get groceries...so its not self correcting with use yet....anyways my initial rating frustration was what I will call a "covid 3 stars" but in reality service has always been great!...I was just hoping the first trip to the shop would be the only one required as to limit my outside contact..they could have told me that there would be some squeaking or maybe used some lubrication on the brakes..will wait to see if a second trip back is necessary if brakes don't improve.
People was really friendly there. Service was nice and fast.
Helpful staff, a new facility and always a quality product make this Brandon's finest.
They always answer the phone, even at busy times. The staff are friendly, courteous and professional. They were able to get my cars in and tires changed quickly at a busy time of the year.
They dropped everything to fix my flat. Can't ask for better than that!
This is the best fountain tire in the city. The service is always outstanding and they really go out above and beyond for their customers. Cory is incredible and has even driven me home while they did work on my car and dropped off parts and installed them at my house. I don't go anywhere else in the city for any sort of car needs. Highly recommend!
My overall experience was great from start to finish. After Ryan had been helping me, he jumped over to help out another store for a week. From there, I started dealing with the owner, Chris, who was awesome to work with. They kept me informed and were easy to talk to along the way. I was worried the tires I'd picked were too big, but Chris assured me they'd fit. He even test mounted one before I'd even spent a dollar to make sure I was happy. All around great experience and great people. Would return for sure.
The people were very helpful and friendly and got me what I needed super quick. Excellent service, would highly recommend.
Got winter tires here last November. Service was great and the prices were reasonable. The tires are still going strong.
Fountain Tire is the best place ever to deal with. They are knowledgeable, friendly, fast and affordable. They go above and beyond to satisfy their customers. Absolutely reccomend ⭐⭐⭐⭐⭐
It started to snow, my wife was panicking, but these guys installed in an hour! Unbelievable, friendly and quick even when busy
Great experience. I was having constant issues with my TPS sensors on a 2020 Tacoma. They fixed it, aired up my tires and had me back on the road in a few minutes, free of charge. Will definitely be taking my business there from now on ????????
Amazing service! Called them out for a flat tire and not only did they quickly make time but had me on my way as quick as possible! Will be back for sure!
In an industry where it truly is a world of "buyer beware", I feel it is a duty on my part to share my personal experience with this place of business. The degree of overall customer service and product performance is nothing short of outstanding. Chris and his Team are an exemplary case in point of what it means to consistently maintain an exceptionally great automotive service experience. Staff are honest, knowledgable, competent and empathetic to a customer's requirements, not to mention courteous and polite, which goes a very long way in my books. The service performed on my car was done with care and expertise...the very first time. Even the store itself extends a most welcoming and comfortable experience, should you decide to wait on-site for your car's service. Thanks so much to Chris and all of his amazing staff, for taking such great care of my car...and of myself. I would highly recommend this place of business, and I look forward to my next service call. Well done!
Really great convenient experience. Awesome, friendly, and super knowledgeable staff (I dealt with Tyson, he is a tire expert). Cost effective and time efficient. They quoted me an hour and a price. The finished within the hour didn't go a dime over the price. All around great experience buying tires. Thanks!
Every year it's where I go to put my winter tires one -- they do it pretty quickly and without problem. Once I order an extra set of rims, and unfortunately, they had some problems with the order. However, they were very helpful and made every effort to make it better. I think it's the customer service that makes this place good -- I'll keep going back (at least for tire changes).
Been using this Fountain Tire for several years now, for all my shop work. Chris, and his Team have always done the very best they could when I have had an Tire Emergency. Sparing no effort making sure I was back on the road within a day, even if the tire had to be brought in. Would recommend them to anyone. Very friendly helpful place.
Cory's been doing my tires for a long time, but today I needed help with a trailer wiring harness. I didn't know if Fountain Tire does that, but I called Thursday, Oliver booked me in today (Saturday), and boom it's done. Really neat and tidy work, too. All the hitch places I called were booking two weeks into the future, so Fountain Tire really came through for me. Highly recommended.
A few weeks ago I called this location to book my tire swap after the website gave an error message/code when attempting to book an appt. online. The person I spoke with on the phone was very condescending and seemed to question my intelligence while booking the appointment. I was very disappointed with this experience and reached out to the company via their customer service email to share my experience with the rude worker. Fast forward several weeks, I haven't received any response from Fountain Tire, so I guess whoever read my email did not care or bother to respond. I attended my appt. this week nonetheless and had yet another negative experience in person. Firstly, the waiting area can't be described as anything but loud, chaotic, and crammed. The most frustrating thing as well was that there was a small yappy dog behind the desk that barked NON-STOP. This dog literally yapped with it's annoying high-pitched bark ever 3-5 seconds for the entirety of my 1 hour wait. I could not get out of there fast enough. The noise/barking was incredibly annoying and distracting, causing the wait to be even more inconvenient and stressful (on top of the crammed waiting area with only standing room left). I am so disappointed at the lack of care and customer service. I will not be returning here again and advise anyone else to go somewhere else. UPDATE: In response to the reply, I already did email you guys without a response....I emailed you AGAIN after you reply and low and behold, NO RESPONSE AT ALL. Don't pretend to care and then ignore your emails.
Always great service! Al is a great person to deal with. Great prices too! The staff are very helpful.
Good service
Great Team providing Great Service!!! Ray and Ranbir will treat you right.
Good honest mechanics, watch for seasonal tire sales
Very helpful, thanks for the retorque... You guys rock
Tyson is so darn sexy
Great Customer service
Impeccable service
Exceptional service! Thank you Mervin & the team!!
Excellent service!
Good guys always helpful and competitively priced
I would strongly suggest avoiding this place. I brought in a flat tire, asked for a fix. They said they couldn’t fix it and offered a $450 solution. I left and took it to another tire shop where they fixed it for $36. This is a common scam run by dishonest tire shops I am told.
Great service
Great service and real expertise!
The experience was good this was my first time and They are committed to time and also advise the person and do not replace any pieces if they are good
Superstars! Every time I have had work done here, the price has been fair and the work is above and beyond. Thanks guys!
Work dictates a visit to Fountain roughly once a month. I've found the service consistently excellent and the staff friendly and accommodating. Quality outfit!
Hehe no one gets 5 stars... Gives you something more to aspire to...
Amazing service and team! The guys there are beyond helpful and kind even when they are backed up and busy! I wouldn't purchase tires anywhere else.. thankful!
Friendly, honest and reliable service! They go above and beyond.
They are great
Best tire shop in fort st john
Had a coupon.
Bought tires elsewhere as they didn't have stock, but still had a decent price on rims/install. I found the new tires I wanted elsewhere (Micheline Xi3), and made an appointment with them. They insisted I drop off the tires before my install date so they could mount them on the rims. When I arrived for the install not only did they not mount them ahead of time, they tried to tell me I dropped off tires which were the wrong size for the rims I ordered. They then showed me the apparent USED 16" Xi3 tires. With their insistance that those were the only Xi3 tires dropped off, and my NEW 17" tires nowhere to be found, I called the police as it appears they were stolen. Once I got the RCMP on the phone they found the motivation to look harder for my tires. Took them an hour to eventually find the tires that they had put back in their new stock. Didn't do anything on the price on the rims/install for all the aggravation either. I guess that is the beginning and end of doing business with Fountain Tire.
We called every tire shop from summerland to kelowna couldn't get tires for my size. Jeff got us in right away . I was traveling to Calgary on balding all season tires with one damaged. The weather was icy and snowing bad. So we called to see what can be done for us. He got us great priced tires rims for under a grand and got us in and out within an hour! So Incredibly thankful for their customer service! 100% recommend FT in kelowna!
These guys and gals are really great, superb customer service and great product. Highly recommend!
Had to get a flat fixed. Very straight forward and reasonable price. The repair has been good. Great job guys!
Outstanding! Tyson and his team went above and beyond in every way. I could not speak more highly of their professional service and support. Thanks guys!
I honestly drive all the way from Chilliwack for service by Chris Dirksen!!! Support those that strive to make a difference in the service sector!
Pro's and great service.
Rob and Ray and Christina. Know their stuff!!
I was very impressed with Fountain Tire. Their online appointment tool is quick and easy. They were very courteous, well organized and extremely efficient. I will definitively be recommending them to friends and family.
ALERT MONEY GRAB POLICY: Went in for a simple tire switch over, I have my tires in two sets with separate rims and everything so it's quick and easy. For my type of car lancer 2015 you can only have one set of sensors computed to the car system. I've ran nonsensored and sensored tires for years on my car as I am capable of checking my own tire pressure manually and don't need a sensor to tell me. Fountain tire recently (cuz they've done the swap no problem before) changed their policy that they are not allowed to swap over to nonsensored tires anymore. This is a complete money grab and they just wanted to charge me extra to swap my tire rims and do more labour costs. The manger Darren then proceeds to call me a liar when I told him that my car can only be programmed to one set of tire sensors (I assume this was because he wanted to add the cost of new sensors to my bill). I phoned Mitsubishi to verify this info afterwards and I am correct you can only have one set programmed. So not only is this place misleading their customers and calling them liars, they are also trying to charge extra for no reason. I now have an appointment booked with OK tires to swap to my unsensored set. I advice you do the same.
Great service, good pricing for winter tire changeover.
Excellent service and fast, convenient times as well! Had my new winter tires put on withing 45mins! Highly recommend this friendly, great customer service!!
Amazing, amazing!! That's all I can say about these fine gentlemen. I've been taken my vehicles here for quite a few years now..the service is superb and the quality of workmanship is absolutely ????. Trust me nothing compares to being ripped off by a mechanic...look no further come here for all your mechanical needs, I promise you!! You will not be disappointed . Thanks for the great service guys!!
Nice people, great service, very professional
This is the best place to take your vehicle if you want friendly and honest staff who will make sure you are taken care of. I have been going here for over 10 years and would go no where else!
I give Ray and staff a 4 star rating. The staff was very courteous and efficient. I have and will share my experience with everyone I know, if you want work done Fountain Tire is the place to go.
Great and friendly service. Got my winter tires done and they direct bill to MPI. Thanks guys :) feel safer on the road already :)
Chris and his team give first rate service. Very much appreciated in my busy schedule to be able to count on you. Thank you guys.
These guys were awesome. Was visiting town and called to see if they could fix a slow leak and also run a scan on Check Engine Light. Within an hour, the flat tire was fixed and they had given me information on the Check Engine light. Service was amazing and the guys up front had a good sense of humor. Was very surprised by how low the bill was. About $50 for the fix and the diagnosis. Thanks!!
Always have great service from Cory and the staff from this place.
Awesome crew
* Excellent service friendly and knowledgeable staff. The personal treatment I received guarantees I will be a returning customer.
I had a frozen air valve that was leaking. Allan happily came outside and replaced my air valve and filled my tire at minus 30. It truly is a pleasure to have someone provide great customer service like that. Thanks again Allan!
JJ and the team are Amazing. Did not overcharge me or up-sell me on work that didn't need to be done. Let me know what repairs were upcoming, approximate timelines, took care of my inspection and oil change quickly. 10/10 Recommend. Will definitely use for all of my vehicle repairs and maintenance.
First class service from the Fountain Tire team. We picked up our, new to us, Motorhome Saturday afternoon in Trail BC. We knew the rear tires were due for replacement but developed a slow leak while driving to Kelowna from Trail. We arrived at Fountain Tire about 40 minutes from close to have the Tire repaired. As it turned out the whole team pulled together and replaced all 4 drive tires & spare before close - they actually worked past closing time and gave us a smoking deal on our new tires. We will definitely give Fountian Tire our future business. Thanks again Fountain Tire team!
Hi Chris and staff, I am writing to express my most sincere appreciation and gratitude for your exceptional service in repairing the slow flat on the winter tire for our 2012 Honda Civic this morning. I initially attended a different tire store who were unable to repair the tire, recommending I attend your store for further consultation with respect to the purchase of a used Goodyear tire which they did not carry. Upon arrival, I was met with a truly warm greeting and inspection of my tire. Chris invited me to follow him into the repair shop for further examination of the tire and advised me step by step of the prognosis of a potential repair. His staff watched closely and ultimately Chris demonstrated the highest level of leadership and knowledge to his young staff, despite what appeared to be a rather routine flat repair upon inspection. The shop employees were also tremendous and super friendly. While I only waited about 15-20 minutes maximum, I further had the opportunity to observe Chris and his staff exhibit the same, exceptional level of service to other customers. His other staffer at the front counter processed my payment and was again, very friendly and demonstrated exceptional communication and customer relation skills. From now on, I will always attend Fountain Tire Langley Bypass without question and recommend them to family and friends. Thank you Chris and staff! Please feel free to forward my email to your head office and add to any social media reviews. See you next time. M. Mann Surrey, B.C.
I have been coming here for years. Always fair and friendly. Definitely my trusted automotive repair and tire store
* I came in without notice with my car on a tow truck from a mass tire slashing spree in my neighbourhood and Nelson and his team went above and beyond to help me get back on the road, even with being flooded by others from the same situation. Everyone there was kind and genuinely sympathetic and worked with me to make sure I had all the information I needed for my ICBC claim. Wonderful professionals and I highly recommend them. Will be back for any future tire problems.
Best place for tires by far
Great service and personable staff. Overall the best place for Tire & Automotive service.
My husband and I have been dealing with Rick and Dave at Fountain Tire for over 15 years. No matter what our issues have been they have always been fair. We have never spent money that did not need to be spent. They always reviewed our repairs with us and gave us options. On top of getting repairs done we also get all of our tires at the shop. Over the years that has been a few tires. If we had any issue they always put our concerns first and did what they could to help. Great people at this shop. Keep up the great customer service!
My name is Cepriano Conor, personally met Chris, owner manager of the Fountain Tire and his team Located in Langley bypass. They have done my 2011 BMW 323i, mechanically for replacement of winter tire, all around experienced, amazing job, trusted, excellent customer service. hundred percent 100% highly recommended.
I dropped a tire off at 1pm Friday and was told "we're really busy, if not today we'll do it tomorrow ". I called Saturday afternoon and was told, "we're really busy, if not today we'll do it tomorrow". I just stopped in Sunday afternoon and was told, "unfortunately we didn't get to it, we're really busy with appointments". Not even an apology. They turned a minor inconvenience into a major inconvenience that I'll have to deal with on Monday. I have had hot and cold experiences at this location for over a decade but I'm done. The hit and miss service isn't worth the convenience of the location.
Decent service high prices
The front staff here are always friendly and willing to help, they always advise you when parts are starting to wear in advance so you can prepare for a future repair bill. This is the only place i will ever go to service my vehicles as there service crew are very good and stand behind there work. The owner is amazing and always makes sure you are satisfied with your service.
Excellent prompt service when your on holiday and need new tires. Thanks guys and girls.
Always top-notch customer service, friendly, professional and excellent quality work done! The owner and team make Fountain Tire on the Langley Bypass, hands down the BEST tire/repair shop in Langley.
Guys here are great. Had a problem with a tire leak fixed it and didn't charge me. Also bought my winter tires there. Only place in town that ordered, got them and installed in 3 days. Everyone else said 2-3 weeks.
Very good place to get tire service. Always on time. They will squeeze you in case of emergency. Very friendly staff and all the team is hardworking. Very good price
** Note to the reader of this that the review of Fountain Tire is only for this store not for the other stores in the Fountain Tire chain** Fact: - the store was clean - ample parking My Opinion: I attended this store to get my tire pressure checked, due to my tire pressure light showing low pressure. Im a fan of Fountain Tire, in fact, the Langley Fountain Tire fixed a troublesome tire which no one else could fix, additionally I've gone here to have my tire pressure topped up, at no cost to me. I would have to wait for 5 to 10 min, but they would tend to my need. When I entered this Fountain Tire shop, I was greeted politely, and spoke to a representative at the front counter. I asked if he could check my air pressure as my air pressure light was illuminated. The man looked at me, smiled and said "it will take one to two hours." I thought maybe he misheard what I said and asked him that I just needed to check my air checked, he again responded it will take 1 to 2 hours. I asked if I could borrow a tire gauge and if I could check it myself, he looked at me smiled and said no. As I left he looked at the employee next to him and laughed. It's been a long time since I've seen behaviour like that. We all get busy, understandable, but a simple gesture, good or bad goes a long way. I am confident that my experience at this Fountain Tire is not the same experience you will encounter at others. All the managers and employees at the other stores would be more than happy to help you out.
Fast service, courteous, knowledgeable staff. They were able to get me in with no appointment, which I appreciated immensely. Thanks everyone!
great service and minimal wait.
Fantastic service as always! ❤❤❤
* My experience was great, my bill less then the quote, I feel this location has integrity with fair prices and an honest approach. I am a returning customer for a number of years, only breaking to use the dealership briefly where I bought my car only to learn that Good year (this location) is way better all round, and have only had this experience everytime and decided to write a review
Great place great service
Great people to deal with, fast and knowledgeable
Great service, friendly staff and great value for the money. Extremely helpful.
Great service and very timely! I was told 45 mins for a tire switch and my car was done in 30. The price wasn't killer, I definitely will be dealing with them again in the future!
The company's go-to place. Randy and the guys are very professional and accommodating.
Terrible service. charged me 1.5 hours to screw mud flaps back on and rotate tires. Truck was only in for an hour but they told me they had two guys working on it so he's charging me 1.5
It's a great place to go and they have great service and make every customer feal important
Excellent customer service from Chris and the guys at this location. Highly recommend them by all means. Thanks a lot for the provided service.
Chris went above and beyond to make my service a success. Set up a rim/ tire package that I couldn’t refuse to fit my budget!! Best service yet
Once again, thank you everyone at Fountain Tire for the great service you provide. Greatly appreciated.
A great place to get some work done and fast service
I have been a happy customer at this Fountain tire location for a few years. The guys are always super friendly, they do a great job and they didn't make fun of me when I went to put my winter tires on last year and they were already on... I highly recommend them!
Went to this location inquiring if they could top up my differential till I could repair the leaking axle seal the next day and they immediately helped me, only charging for the gear oil and shop supplies. Canadian Tire next door wanted 45 dollars for a fluid flush, shop hours and the price of gear oil on top of that. Will recommend this fountain tire to others in the future as they weren't rude and seemed like they actually cared
Chris the owner was great and wowww these guys are busy! Somehow managed to get me in anyway and did an awesome job. Very impressed and very happy. I will be back 2 thumbs up guys
Cory and his staff are great to work with, honest and reliable service. Recommend them 100%
Excellent service! We were desperately looking for a spare on a Friday afternoon after another place in town let us down and said they couldn't fix it after having the tire for a whole week. After calling every place in town, these guys offered to LEND us a spare over the weekend so we could go out hunting if they couldn't fix it. Turns out it was repairable and they fixed it on the spot. Never hurts to get a 2nd opinion! We were so impressed with the service we bought our snow tires there this past December.
Friendly and fast. No rip off. Get information
Great place! Been getting my vehicle serviced here for the past 3-4 years. They can get a bit busy at times but the customer service is excellent each visit. Highly recommend this place.
Best tire place around in alberta in my opinion. Staff is the best.
Great staff. Honest mechanics. Beautiful showroom and clean bathrooms.
Great friendly service
I have dealt with Cory over many years and have always been satisfied with the service. Prices are fair and warranty service is excellent. Recommended.
Thats a fantastic place to go and buy your Tires.. Very very friendly and super helpful people, absolutely smooth and super fast process from coming into the shop and asking of new tires and getting Vehicle handed over back and leaving, everything between top quality and high speed and for me to a perfect price. I absolutely recommend to go there and buy your tires. Thanks Thomas
Awesome group of guys. Very helpful and accommodating.
Took 2.5 hours to get 4 tires done started at 7:15 am and didn't leave till 9:45
Great pricing and very friendly staff
What exceptional customer service! Ryan and the team went over and above to support us with a late day flat just before Christmas Eve. They were able to find the needed tire and rim and fit us in early the next day! Excellent communication and service!
Made an appointment a week in advance, waited an hour for them to put my tires on. They only realized they didn't have my tires in stock once they were already off they probably took at least one of my tires off the rims causing unnecessary wear and tear. 20 minutes there 20 minutes back plus an hour of waiting up to 1hr and 40 minutes of wasted time. They told me to call in the next day I talked to manager he told me he would call back in 20 minutes once he figured out where my tires were. 4 hours later still no phone call so i called back and they put me on hold for 10 minutes. They offered me no discount at this point despite the fact they wasted nearly two hours of my time. Needless to say i took my business elsewhere.
fast efficient service, friendly and knowledgeable staff. They have won my return business
Good work honestly
Such a great experience, we had a miscommunication on the service I needed but Ryan still fit me in, and worked with me on the price. I am very impressed and would recommend them to anyone.
Fantastic service and staff....will always return for service
Great service, Thanks Tyson
Fast friendly service!!!
Super friendly customer service, very helpful and honest. Quick to serve. Definitely would recommend.
Great service! Thanks for adjusting my air pressure! Definitely coming back when I need tires!
Over 25 years of incredible service for me and my entire family. Thank you to the entire Fountain Tire Team!
Great service. Stopped in yesterday for a quick re torque as I was driving by. They did it right away and both the front counter and tech who I spoke with cared about the customer and customer service. Well done!
The younger guys do not try to upsell the heck out of everything. Knowledgeable staff. Work done on time and as quoted. Been going there for two years, repeat customer due to great staff.
Very helpful and informative
Criminals selling factory take offs full price then not waranteeing cause they are take offs (used).
Great service, very personable staff will always try and answer all your questions and not try to burn you with bloated charges for unnecessary work.
nice.place.l.got.a.new.set..of.snow.tires.at.a.good.price
45 mins to fix one tire. What was the point booking appointment week ahead of time.
I have never had anything but excellent service at Fountain Tire Chilliwack. I highly recommend them. They've done oil changes, an alternator, a battery, put in a sport suspension, and upgraded my wheels and tires. Great place.
Had tire pressure sensor fault Rob and his guys had me out the door in half an hour and cheap awesome store
I’m new to Courtenay and took my Mazda in for servicing and tire change I was impressed with the service and kindness of everyone working there Would highly recommend to anyone
Best Fountain tire I've ever been to! Superb service and honest prices.
Horrible service. They don't stand by the products they sell. Their tire warranty doesn't mean anything. Wouldn't recommend at all.
I have always had superb customer service at this place. They are honest, helpful, and don't over-charge. They were recommended to me by a colleague, and I've been grateful ever since to have such a trustworthy place to take my Jeep. New tires, repairs, fluids check - it's always been done on time and done well. I can't speak of them highly enough.
Nice guys! Just an issue with my hubcap coming off after service there.
Great service! Friendly staff. They really went above and beyond to help us.
Always great service. Great guys.
Highly recommended! I had to get my tire fixed this summer due to a puncture. After the first fix, the tire kept deflating over a period of about 2 weeks. I took it back and they fixed it free of charge. I thought my ordeal was over. Then again, after a few months since the initial repair, I started to lose pressure again on the same tire. I thought it was still the same pinhole causing the problem. As it turned out, it was another nail! Very frustrated but happy to see it getting fixed. At checkout they didn't charge me anything! I also had my front rotors turned there a few weeks ago and now have a vibration free brake. Overall extremely satisfied. Thank you very much.
Fountain tire was awesome went to get a tire repair and they answered unlike the rest of the tire stores around town. They also checked out my truck and notified me of any other issues. Excellent service nice and pleasant crew of guys! Definitely recommend you check them out!
Its ok i guess
Excellent service, everytime. Only place I will go for tires.
Even though they were over busy I appreciate Luke taking the time to slot me in to patch and change my tire. Fast and great service!
A+ service everytime. These guys really go above and beyond.
Took vehicle in for rumbling noise. Liam said it was rear brakes, paid $800 for brakes and other things but noise still there. Went back only to find out mechanic had not found source of noise. Very disappointed. Went to Kaltire they found source and fixed it for free, backing plate on rear brakes.
Great services and reasonable price
Great service!
This location is awsome! Friendly staff & owner! Cory is very knowledgeable and focus on customer service first! I was about to get 2 flats repaired right before they were about to closed, & it was all covered! I'll be coming here in the fall to purchase winter tires + rims!
Absolutely fantastic service. Thanks for getting me back on the Road. Callum
Excellent service. Helped me out on shirt notice getting four trailer tires mounted and balanced. Wally, the owner himself looked after me. They even washed my rims. Thank you so much.
Great service
Quick service easy to deal with
Quick and reasonable service.
Very nice and courteous staff.
Great service with very friendly staff
Great service great staff
got me up and running in no time
I will definitely be recommending this fountain tire to anyone who asks. The workplace is tidy while Craig and Dwayne are professional, dependable and quick. Great fixers of bad days and well worth a 5 star rating.
I've been coming here for probably 3 years and every experience has been top notch. They treat you right. They are fast, friendly and very knowledgeable. Made me feel like I was a regular and coming here for years on my first visit. Great prices as well.
Nelson (owner) is great. Not many honest folks left in this industry.
Don't deal with Travis. Ask for Brad
I have dealt with this store on there occasions now and the gentleman, whom I think is the manager and I think his name is Mike, was my representative each time. I must say....it is really easy to talk to him and he clearly has shown himself to be a common sense individual, as opposed to being a shill for the corporation that you usually see from a person in that position. He is genuine in his attempts to help whomever walks through the front door, I was noticing as I was waiting for my tire to be replaced. He worked with my limitations and found a solution to each of my three separate problems that displayed his willingness to get the job done, no matter what it took. I really appreciate that in a person who is the face of the business. Good on you.
Great!!! Customer service .
Excellent experience with this shop, great staff.
i received a set of winter tires from fountain tire in quesnel. they were having issues with ONE valve stem during the install and fiddled around with it for about half an hour. afterwards they called it good and sent me and my family down through the Fraser canyon with a leaking stem. my car is new 2012 and its likely they damaged the valve themselves considering it was only one and they were the first to touch it since i drove it off the lot. When i called them they basically told me to go to the dealer with 80 dollars in hand and have a nice day. adding to the already 1000 price tag. thanks i will never shop there again, customer service indeed
Incredible experience at this location. I dont know much about cars and was unable to explain some of the problems with my vehicle. I left my vehicle with Luke for a few hours and he called me back regarding some issues with my car. Promptly repaired vehicle and havent had any issues since! Thanks again to Luke and his team for helping me out!! :))
I subcontract to a company who holds a national account. I needed a call out to have a 400/60-15.5 disk tire put back on the rim. I called the call Center then got forwarded to the manager or maybe someone who works the front who takes after hours calls. Anyways I was told “his guy” would be out in the morning to have the tires fixed but then I received a voicemail from the tire tech saying they won’t come out due to “staff issues that cannot be addressed”, but if I want to bring it in Monday they will fix it. I’m wondering why I’m receiving this info from the tire tech and not the manager or whoever I was talking to previously. I asked him and all I got was a text back saying he was looking into it. I will not be making a call to this fountain tire again for our companies time on this project we are working on. I am glad a call out from grande prairie is more efficient.
So busy but quick
These guys are really great! Thank you
Excellent service ,courteous helpful and friendly staff . A great place to go for auto tires and service. Chris you have picked top notch staff to work at Fountain Tires. Will recommend your shop to others and will return for any other services required for my car .Completely satisfied. Thank you.
Great service, wide range of tyre products and can order items if not in stock. Patient too if you forget you order it and don't pick it up for a month.....!
My go to shop. I travel a lot for work and really rely on my car. They do a good job helping me keep my civic on the road and running well at a price I can afford. Whenever I have unsuspected problems with my vehicle they are able to get me in and back on the road quickly all while conveniently working well with my busy schedule. As well the staff are superb! Cory runs a really good shop.
I cant thank these guys enough. Amazing service! They were definitely busy, but I felt like they genuinely cared about getting my car fixed properly. they werent the cheapest quote I received but you certainly get what you pay for! Chris and Ryan were outstanding. My car runs better then it has for years. Thank you!!!
Just wanted to write a quick review. This fountain tire has been wonderful to me over the years. I've been a customer here since I moved here 5 years ago. This is a tire shop that seems like it should be just another large shop without any personal service. I can attest that it is exactly the opposite. The guys and girls at this shop have gone above and beyond for myself and my family several times. I've had issues with my vehicles where I've needed really quick service due to my job and they've always been able to help me out and keep me with wheels to get to where I've got to be. Can't say enough good things about them. You'll be treated nice here!
Best tire place in the valley!!
Excellent Service. Would highly recommend
We showed up just before closing with a screw in our tire, not knowing if it had punctured it. We are from out of town and no tools to remove it ourselves. They had a person come out right away and remove it for us, leak test it, and sent us on our way. Thank you!!
Owner working on the Saturday that I was booked in him and employee were vary friendly and helpful would recommend them no problem
This is a great company to purchase from they exceed all standards of salesmanship from installation to service they even gave my dead battery a jump .i WILL be purchasing from them in the future
Great service. Had a flat. They got it in and out in less than 20mins. Great work.
Found the inside of my middle compartment, glove box, trunk, backseat had all been gone through and rearranged. The trunk was the worst, everything had clearly been tossed, a bag full of items had been upended, and some shopping had been dumped in the backseat as it would no longer fit the trunk after they disorganized it. You can tell they had trouble fitting everything back into the trunk because broke the cargo cover when they tried to close over everything. And this all after my one hour appointment took them two hours. EXTREMELY unprofessional service, do not recommend.
Thank you for understanding my problem and rectifying the issue, I recommend this business, Thank You
Everyone smiling and joyfull
Fast, efficient, and a beauty set of tires to keep me safe! Thank you guys!
I really dont know what the prices are here in Canada. would you change your daytime running bulbs for 250 CAD. it just felt way too high. god forbid if i had something serious, they could have asked for as much as the price of the car. i leave it to your judgement.
I took a tire that went flat. And they "fixed" it well it was flat the next day so I go back. They "fixed" it again. Well it lasted 2 days and it's flat again. I take it to Integra tire and didn't even take it out of the vehicle and he saw the problem and was surprised fountain tire never saw the little hairs starting to stick out. Could have had a blown tire if I kept taking it here.
Great service
My husband has given the boys at Fountain Tire raves reviews and continues to tell anyone willing to listen about the great service and advice that he received. He went with Chris's recommendation and says his Miata now rides like it is on a cloud with the new tires.
Kenny Dever recommended Fountain Tire to me so I brought my 2013 Ford Edge in for an oil change and tire rotation, such great customer service. Would highly recommend this location as they take the time to explain in detail what they have done to your car. Taking my car back for warranty issue soon, only place that will work on my car going forward. Thanks Chris for taking the time to explain in detail what my car required!
great service, trusted, helpful and honest friendly staffs. after the service or car with them the guy honestly told me, the mechanic accidentally dent and chipped the car (appreciate the honesty brothers???? because it was a leased car too) and the guy helped me, took responsibility and arranged it to get it fixed. keep up the positivity guys????????
Flat fixed timely. Made room for my tire on a busy day even at lunch. Friendly folks as well. pressure in tire was exact perfect. Definitely return for other needs.
Amazing service for my husband. Friendly, knowledgable, and went above and beyond. Highly recommend
I have been dealing with Zak and Tyson for 30 years. No matter how busy they are they always seem to manage to fit me in if I have a problem. A couple of years ago I had a flat and BCAA towed me to the nearest dealer who looked at the tire and said it was not repairable and that they would order in a replacement tire. I had just bought the vehicle which was equipped with Michelin tires that had about 70% wear left on them so said to go ahead. After waiting for more than a week for a replacement I went and picked up the wheel, took it to Fountain Tire and they said no problem fixing it. They repaired it and I just bought a new set of tires this spring for that vehicle, so ended up getting full wear on the old set. Now that is customer service and as long as I am still able to drive I will not deal anywhere else.
Awesome service! Very helpful
Always been treated well and received exceptional service and fair pricing.
Amazing service they checked my tires Right away when I thought it was flat!
The service was great again today. Thanks Fountain Tire ????
A returning customer giving kudos to Ryan and Zac, their automotive experience really shines, as they are quite knowledgeable and eager to help! Thanks for looking after my wheels!
After having major issues with Kaltire this year, I went here. They delivered in spades, in a very prompt manner. Kaltire had a month to get the parts in and failed. These guys delivered in 4 days, and over a weekend no less, with parts not in stock. And 50$ cheaper to boot. Good job guys. Appreciate it. Big business plus, they actually answer the phones!
Called and spoke with Mark. Great customer service. Went above and beyond to try to find my tire sizing. Unfortunately pickings are slim this far into the snow season. Definitely recommend you speak with Mark. Got all seasons a few months ago for 420 after tax.
Very efficient place, awesome staff
Again, the guys at Southdale Fountain Tire were awesome. I was given a quote for four tires by one of the employees, and it turned out the quote was lower than it should have been. When I spoke to the owner, he immediately honoured the original quoted price, even though the tires were already on sale. Very impressive!
Saved our vacation when we lost a trailer wheel bearing. Worked us in on a Friday despite a heavy work load. Owner George Floratos did the work personally and in a timely manner and at a reasonable price.
Cory and the mechanics are great. I've been a regular customer for years. Ryan booked my car in for an emergency appointment over the Christmas holidays. Thanks so much, my car is running great.
Always great. Chris and his crew are fantastic to work with.
My go-to tire place. Been going here since 2011, haven't gone anywhere since for my tires or anything wheel related. Cory and his team perform excellent customer service and have never failed. They even pointed out things that my previous dealership missed, at no extra charge. They're always busy, so wait times will understandably be a bit longer. Appointments recommended, but they've usually squeezed me in as a walk-in. Went here today for a drop-in tire repair and they fit me in and had it done within an hour. Thanks Cory!
Dwayne and Greg have been so amazing and squeezed us in last minute so we can catch a ferry. Could not have asked for a better customer service experience. Highest recommendation from this urgent traveller!
* Very friendly staff when you enter and they repaired my tire right away without an appt. I will be back to purchase my summer tires and rims in a few months! Business for life ????????
My car had some squeezing issues with the brake but, when I noticed and let them know, they were ready to rectify the issue as soon as possible. Even though, it was a busy time for them, they told me to bring the car on the next day. I brought the car there and issues are resolved with a free of cost. Above all, I got a great service from Nelson, that was really appreciable. Thanks a lot.
I had an excellent experience with all of the staff at this shop. When my Beamer popped a flat, all of the guys went above and beyond to help me locate the correct tire size. When I finally got one, Alex came and picked me up after hours and promptly helped install the tire so I could get on my way to Edmonton in a hurry! Thanks Alex and the rest of the team!
Best shop in kelowna hands down. Amazing staff, very thorough, friendly fast and efficient. Always take my vehicles here.
Had a sudden issue while travelling. Was thrilled that the tire could be fixed within an hour. Very courteous and the cost of the repair quite reasonable. Thank you!
I purchased a set of all season tires a year ago I have done about 12,000km on them and the front tires are at the wear marks with only a slight difference in camber wear on the insides of the front wheels. At the time Fountain Tire could not rectify my problem. Within a day I was contacted personally by the manager and he was able to fix my problem outside the manufactures warranty. Big thanks to Chris and Ryan!
Great service. They went above and beyond to make sure I was taken care of.
did a rear seal in my Jeep Wrangler, all new brakes, and spacers in for bigger wheels; love the place????????????????
Great tire shop. Friendly, efficient and always ready to take care of you and your vehicle.
Great prices
Great customer service, I had my semi tires changed there. Great customer service
Always there to help just when you need it most
Great staff, very friendly.Good service
I'd have to say trust is the most important thing when we trust our vehicle with someone to properly and fairly fix or service it. I trust the quality of work and appreciate the professional and polite customer service! Luke at the front counter, Adi doing mechanical work, and Inder on tires, I dealt with all of them, and all are top notch and professional. I was stuck at the shop with a big job being done to my vehicle that took some time and my only beef is the coffee in the waiting room. HARDLY a concern specially seeing IHOP happens to be across the street. If you're here for a while relax go across the street enjoy some good coffee and a meal and trust your vehicle is in good hands!
Very friendly and professional staff!
I called in inquiring about rims for my truck, Nick spent about 30 mins over the phone to explain all the different options that are available for my truck. I am very thankful for all the help I was given.
Got a flat tire before Grande Cache and was able to call ahead and and set up the purchase of a used tire so I could carry on my 12 hr road trip to Vernon, BC. Thx JP for the good deal and great service!
Great prices and friendly staff. Though, the Notes field when booking online is completely useless as my request for an oil change was ignored and the service ultimately unavailable upon arrival (as it was a Saturday). My tires were also put back into storage, despite my also noting that I wouldn't be storing them, and then was almost charged for storage. You'd think if I received 3 follow-up, detailed, text messages in advance of my appointment, at one turn, someone could have returned the favour and looked at the details I had submitted initially. Why even have a Notes field?
Saturday July 4th at 3:30 PM my vehicle indicated brake failure. Merv Schmidt found the time (they were busy) to read the censors, remove the wheels and check the brakes before closing at 5 on Saturday afternoon. If needed he was prepared to fix the brakes as we were leaving for Saskatchewan the next day. "Just a faulty censor" he said, after telling me to put my cc away. That's real service when needed.
Store manager(owner) was just rude, loud and condescending right off the bat. Not welcoming at all! Fountain Tire is a great company but they need to look into the people they choose to represent them. I'm very disappointed!
What a terrible experience I had at Fountain Tire! I booked my car to get my brakes done, new tires, oil change, headlights, and a new battery. They had booked me in for 11, and when I arrived they said the appointment was actually at 1:00. Ok no biggie. Im from Cortes, and was only in town to have my car fixed so when I hadn't heard from them by 3:30 I phoned to see where they were at. They told me they weren't able to get the lock nuts off my tires, and didn't want to start until they got a hold of me! They had not started anything, and never called! They didn't have my tires in, and when I asked if they would be able to AT LEAST get my brakes done today or if I would have to spend the night in town, they said that they MIGHT have time to squeeze me in tomorrow. Meanwhile, my car had been there all day and nothing had been done! I decided to just take my car and go, and they seemed to take forever just writing up my bill and "finishing" the oil change which they had told me was done a hour before when I phoned. I lost a day of work, a trip to town, ferry costs, and all I got was an oil change for $137.00. The manager was super rude too. Brutal.
The staff went above and beyond to fix my car. I highly recommend them. Won't take my car anywhere else!!! Thank you!!
They took my down payment and then stopped returning my calls?
Tires were done incorrectly - it was a bit of a fight to get things done right. Tires are a black and white job... Not for this shop.
I have been bringing my car and van to this shop for a number of years. I always receive excellent service and I will continue doing business with them.
Craig was great and very professional called in got me in quick and took care of the repair right away. Outstanding customer service ????
I took my car back in to have my tires torqued after 100kms as they recommended. At the same time I asked about getting my bumper more firmly attached, most of the pegs had fallen out. Ryan did the ones I asked in just a couple minutes and a few more. He was very friendly and helpful.
Excellent service, and fast!
Amazing team that works there! Fast and dependable! They went above and beyond for me. Great prices compared to other places in town. Thanks Fountain Tire!!
Free nitrogen top up with minimal wait. Friendly service. Highly recommend.
Love the service
Great service. I would recommend to anybody, as i always come back here. They gave me a big discount today for the work done and i don't think many shops would do that.
I bought a brand new set of tires here at a fantastic price, but then popped one by driving over a screw in a parking lot. Luke helped me out and got it fixed for me. The customer service was impeccable, I couldn't be happier
Great service Dawson Creek Fountain Tire!! I was on my way to Emonton area with a camper on my pickup and pulling loaded horse trailer. I noticed a bulge in one rear tire, pulled into FT and they were able to change out both back tires immediately. Again, great service!!!! Thanks!
Accomidation is great even if your problem is in abby and you are not from chwk. They are friendly and very helpful. have had no complaints about the work they have been doing on my vehicle for 8 years we take all ours there. KEEP UP THE GREAT WORK.
Excellent in every way
Great guys, helped me out in a pinch just before their closing time, can't thank them enough!
Don't go here, terribly managed, tire almost fell off after a few hundred kms. Manager said nothing we can do, obviously wasn't installed properly. And hiding behind there 100km retorque waiver. No tire should almost fall off if it was installed properly. Stay away from this place.
Great service. No complaints
The service is great and all the staff advise the person as well as their prices are good
A very big thanks to Craig who went above and beyond for me with my Langley boo boo on my brand new winter tire. My decision to choose Fountain Tire was based on my son who said he really liked dealing with Fountain Tire Courtenay and that they stand behind their products, as well as the warranty guarantee. Again many Thanks for the Christmas blessing, Craig Merry Christmas to you and your family.
Best service in town. Hands down!
Thanks for going out of your way to help me with a tire repair just before closing. Great guys! I sure appreciate it!
Awesome service. We came in from out of town and punctured the tire on the way in. We called road side assistance and they were not able to help us as all their people were busy and they told us we would hace to wait until tomorrow. Being from out of town thats not an option. We went to Fountain Tire and They fit us in no problem. Fast and professional. Huge thank you!
Excellent service. Staff and management were extremely helpful. Thanks Nelson!
Best service!
Fountain Tire crew are friendly, give you good advice on the best tires for your vehicle. They work efficiently & fast. I would always recommend them. AWESOME! ????????
Perfect team, very good customer service. Everytime excellent experience.
Zack and his team did an excellent job recommending the perfect tire for my truck. He was also able to install the next day! Excellent customer service.
C'mon guys, you are better than this. Fountain Tire helped us out in a pinch on our RV a few weeks ago, so we figured we'd throw some business their way... I booked an online appointment for more work and arrived early Saturday morning to find they didn't even see the online appointment in their system - not much point in having an online appointment booking system. As a result, they couldn't do the job due to lack of staff. I work 50 hours per week, so Saturday is my only free day. Also, a little disappointed at the greeting: "what's up?" Isn't great when the customer feels like they are an imposition on the business.
Great service with knowledgeable staff and fair pricing.
Great people here. Always fun to talk to and they do a stellar job on my Pontiac Vibe.
I have used these gentlemen to replace, rotate, and switch my seasonal tires for years. They are quick, honest, and polite. They will provide you a good price on a great set of tires that will keep you and your family safe on the roads in all seasons.
Great place, had to have a new battery that day and Cory and his staff managed to locate a battery and install it within a couple of hours. Will definitely use this Fountain tire again.
Excellent service, Luke was friendly and professional. Highly recommend this business. Thank you fountain tire!
Efficiently with time and parts
Came here because they are one of the few places in the lower mainland with a road force balance machine. Been dealing with Ted who has been a pleasure to deal with. They are not satisfied till I'm satisfied and I find that exceptional customer service as that is super hard to find these days. Having a shake in my steering wheel for awhile now and we are taking step by step to eliminate it. Techs are knowledgeable to the point of narrowing the cause down to a couple different things. Overall I highly suggest coming to deal with these guys, especially Ted!
they are great
The staff was very efficient and friendly. Have been a customer for years.
Awesome group of people. They got me in and out fast, and during a crazy snow fall! I won't go anywhere else!
Staff is very nice, but i found that they stick to the time quoted by the standards given in a book. i brought it in for a simple service which would have taken me (not a mechanic) maybe 1 hour to complete, it took them 2.4 hours. i'm not impressed.
Good friendly people
I noticed my tire was severely low on pressure so with fountain tire being the closest tire shop to me i dropped by in hopes of a quick top up, its safe to say i was shunned almost immediately as the chronically out of breath manager mentioned theres was no one to help me for at least an hour ( this was at 4:00pm on a thursday with bays open and guys working at half speed as well as the tire inflater just sitting on the ground unused) it was very obvious they had no interest in lending a FREE helping hand. If your looking for a company thats a good samaritan within the community, that cares about the people in the community than fountain tire is definitely not it. Come to spend money or be on your way, and any company who’s only interest is profits thats a company that is not to be trusted. Stick to Big O tire or the local mom and Pop shop. Fountain tire doesnt care
Great deal for the tires that I bought!
This review is for the mechanic Braden, who works at the Chilliwack Fountain Tire but actually assisted me in a Tim Hortons parking lot in Valemount, BC, in the afternoon on Saturday Sept 19th. I lost an alternator bolt (but didn't know it at the time) and the belt was making an incredibly horrendous screeching noise. All of the nearby automotive shops were not taking jobs till mid-week and I was looking at a $600+ towing bill to get it back to my home city. We were in the parking lot for over an hour, with the hood up trying to figure out what to do. Braden was the only person who stopped, asking if we needed help and in about 5 minutes he figured out what was wrong, tightened the remaining bolts and fixed the problem enough, that I could drive it. He refused to take the cash we had on hand, or offers to buy his lunch, instead saying that he believed in paying it forward. Braden alleviated a ridiculous amount of stress - I was moving from AB back to BC with a car packed full, to a new residence and had a job interview on Monday. Car trouble was the last thing I needed but ... Murphy's law. Furthermore, he also gave me peace of mind. I now knew what was wrong with my vehicle and that it shouldn't cost an astronomical amount to fix. My experience with the dealership hasn't been great, so it was a huge relief to go in and roughly know what to expect, for once. Thank you Braden! I am so fortunate and grateful that you chose to stop and help me - I will never forget your kindness and will pay it forward, every opportunity I have. The least I can do is let anyone reading these reviews know that the Chilliwack Fountain Tire has an incredibly wonderful employee working for them and they are very lucky to have him!
I have been dealing with Fountain tire for the past 12 years and have had nothing but excellent service and quality work from the Wally and the staff. I would recommend Chilliwack Fountain Tire to everyone.
Came here a few years ago, been coming ever since. Guys here always leave me satisfied, oiling me up just right. Got nailed on my way to work this past week. Pulled in feeling confident that Luke would treat me right. He did. Never understood why it was called Fountain, tire until now. Was about to shell out my cold hard cash but the bois gave it to me on the house. Never been so satisfied pulling out, a nail from my tire. Whatever the problem, big or small, Luke will treat you right *wink*wink*
Awesome staff and service
I want to give a big thank you to Anthony! I am impressed by the service I received at this shop. I am on a tight time line due to travel and when I explained my situation, Anthony provided speedy, efficient service. Well done!
Good
They saved me! Got in a fight with a curb and they went above and beyond to get me back on the road. :)
Darrin Dale was so fast at getting me my tire and their service was quick reliable and very courtesy. Thankyou
Always efficient, great service!
Great and honest shop. Have come here many times for flats, changing of seasonal tires and a new set of winters. Mostly deal with Cory or Jordon. Both of which have gone out of there ways to accommodate and help me with my vehicle and tire choices. Both are sports car enthusiasts and thus can provide an opinion on summer tire setups from their own experiences. Overall would recommend this place to anyone.
Anthony was extremely helpful and willing to go the extra mile. He (and Fountain Tire) will continue to get my business.
Brought my Corvette here for a wheel alignment. I was not told there would be a pre and post job road test. While I was waiting for the job to be completed I see my car driving away, for an unnecessary joyride. I told them what the issue was (car constantly wanders to the right). If there was to be any road testing I would have wanted to be present. I could understand a post job road test to verify the issue was fixed, with me being the driver but not somebody driving that I didn’t give permission. I was not impressed. I would have even felt better about it had they told me they were taking it out for road testing, essentially because I would have said not without me your not. Never Again. Anyway on another occasion with these guys I had a tire replaced for my RV trailer. ( only because they had the exact same tire as the original ) I removed the wheel and brought it to the shop in the back of my pickup, saving them the trouble of that process. I was charged for a new valve stem but when I got home and took a closer look, it was the same old one. I called them and was forwarded to the managers voicemail, left my message and surprise surprise no return call. Well folks you lost this customer. I’ll never be back again and I would recommend everyone take your business somewhere you might be more appreciated. ........I never did get a response from the customer.feedback@fountaintire I can’t say I’m surprised. left my personal email and phone number.
Excellent service and staff
The folks at CalAlta recommended this place. Was happy with the service. They got my nuts off in about 15 minutes. ZING ZING! But seriously, my lug nuts were stuck and I couldn't get them off at home with a breaker bar or an air impact.
Zac and his team were great, as always.
Amazing staff and service, they have helped me so many times I highly recommend going here for any of your car needs! ❤️
Thank you so much to Tysen and all the staff at Fountain Tire Kelowna. Love my new tires we just got for our fall road trip, they look great and handle amazingly, very confident feeling. Thank you for helping choose them, they are perfect. And thanks for getting all our winter tires ready and installed. Best tire store I have ever dealt with. Barry Folk
These guys are awesome! Always very helpful and accommodating!
Worst service ever please guys dont go there they will charge you extra money and will ruin your vehicle????????
Amazing service! We got a flat tire while on vacation and the guys at Fountain Tire in Campbell River got us back on the road quickly and were very friendly too!
Excellent, fast and on a Saturday.
Helped us out good!
We found ourselves in Brandon with a slow leak in our tire, on the Friday before a long weekend. They fit us in almost immediately and we were on our way quickly and painlessly. Wonderful service, thank you!!!
I dealt with Nick at fountain tire on Langley bypass. Nick put my mind at ease with my tires as he gave me impeccable service. I was unsure of what tires would be best for me but he helped me relax with a great sense of humor. He was patient, knowledgeable, funny and I am really happy with the service I received and would definitely recommend this store and Nick to my family and friends. Good job Nick! Thank you for everything.
I find their group to be friendly, courteous and very efficient. All things promissed were on time and done well.
The guys here give exceptional service. Our tire popped on our Tesla and the guys went above and beyond to try to locate a tire for us. It turned out that only Tesla had the tire so they called to try and get it and tried to arrange everything so that we got our car back in a timely manner. will definitely let everyone know where to go if they need services that this fountain Tire offers. Thank you!!
Fast and friendly service, would recommend
Great service, very friendly and knowledgeable.
Couldn't balance a tire to save their lives!!!!!
Complete rip off, they charged me $77 (taxes included.)for a simple flat tire repair, please be very careful dealing with them!!
Best shop in town. Tyson is a great guy
A special thank you to Wally for helping us out with some tires for Equine friends!!! What a great community we live in.
Have used these guys 2 times now and both time there were great, they are not the cheapest around but i can say you get what you pay for. Highly recommend them
Very friendly, quick and easy services, strongly recommended!
Definately place to go, Tyson helped me to find nice performance 19" tires for reasonable price when every other shop in town wanted at least 1200$ for a set of 4, and i got mine for less than 700$ !
I went in today to the airport road Chilliwack today in need of new tires, and in a hurry. Michael set me up with everything I needed,at a good price, speedy service. And thanks to the guys in the shop for fitting me into your already busy day. Next time my car needs something I'll go to them first.
Poor customer service.
Excellent service and competitive prices. Brad is especially good to deal with. Will continue to buy my tires here.
You have to wait a long time to get served. Once you get to the front of the line they look after you well
Zach, Chris, and Ryan - thanks for all the years you have serviced my car. You and your mechanics have kept an old car and lady very happy. Your work is professional, thorough and reasonably priced. You have a terrific team and I'd have a very hard time replacing you.
Awesome service !
Well google strangely won’t post my original review publicly so I’ll edit it to be much shorter and less detailed. I came in to get a leaky rear tire fixed and was given pretty strange and frankly rude service. I was told to go to ok tire down the street if I was in a big emergency so I did, not that I was or anything I made an appointment with them for the following day. You guys get one star for service and one star for an excellent suggestion to go elsewhere.
Very busy, but fast service ,polite and curtious staff.
Fountain Tire just wants to get you and get you out and get your money, have gone to Dan's Tires and much better service. When I brought up issues with my tires, not being balanced and driving all the way to Vancouver with my front of my car shuddering I was told just go somewhere else
Cory, Ryan & Henry & staff Excellent customer service & professionalism. Explained the issue with my truck & did exactly what was needed. Also reminded me of some minor issues as a courtesy! I very much recommend this Fountain Tire to any women who need their type of vehicle work done. Very pleasant & cute!!! staff.
Very nice helpful knowledgeable price point a bit more than one would expect from a big dealer but if you want help it's the best place to go
Great Service. Thanks
I had some trouble with my mail in rebate with Good Year and Chris called the Good Year customer service on my behalf and sorted the matter. I really appreciated this, Chris. Thank you. Great customer service!
Great service here - always prompt, friendly and helpful!
Excellent place to do business and top quality service, Darrin goes above and beyond, would recommend to friends and family. keep up the good work...
Nelson was a great help for getting my winter tires on for this season. Staff was extremely accommodating and was looking in my best interests throughout the process. Fast and efficient service - would highly recommend going to this location!
Great service. Friendly staff
Really professional and friendly service. I was in need of a quick tire change to drive through BC and Yukon. They were able to change the tires as well as stud them in as little as 1 hour. The car handles and performs much better now (and safer) on black ice, snow, dirt, and gravel. Highly recommend.
Excellent customer service! Chris was very helpful and kind right from the beginning. He Took the time to clearly explain the work being done. The other employees were also very welcoming.
Friendly staff
Fixed my flat without appointment
Very helpful and transparent. Friendly and informative staff make you feel confident in their services and pricing.
They took us in when no one else would. We were strapped without any place to swap our tires when we had a damaged one. They stayed late and got the job done immediately for us. Fantastic service and very fast.
Great service, better prices than Kal Tire
Really rude! Only asked today what it costs to change the cylinder head gasket. He asks me why I have not done that yet. Have asked for the quotation only if you can at least refill me with coolant. also snotty answer that does not have to make 20 more cars today. I only wanted coolant for the car. very bad service.
My experience with this shop was from last summer. Just thought I'd give some feedbacks. These guys were great. They treated me warmly and me me feel comfortable. I would definitely come back to do business again next time.
Trustworthy and fair. Took my car in and asked them to look at the brakes because I couldn't remember when they were last done only to be told they were fine and didn't need to be replaced. Took my daughter's flat tire in to be fixed and was told there was no charge because I was a loyal customer. I don't go anywhere else and recommend Fountain Tire to my friends.
Fast service - very informative! Would go back again. Cory is super helpful and worked hard to get me the best tire for my needs!
Excellent job.. fast and efficient
My Children’s mother has a vehicle in Ft Chip. Needing a tire she phoned me in LLB. I called this store in Ft Mac who ordered the odd balled size, they than transported to Aviation Air who completed the tires journey. I was able to give them my CC Number they did the rest. Such great service we need 3 more of these odd balled tires. Thank you Ryan.
A very efficient and friendly envireonment. All staff will spend time to shpw you a solution to a problem or the best price for tje services required
Hayden was my customer service representative and went above and beyond every time I’ve stepped into Fountain Tire. When nobody else in the city had availability, Hayden told me not to worry and that we would take care of you. My tires were installed 3-4 hours after. 10/10 would recommend. Best prices, best service.
I was in your Fountain Tire store in Fort St John BC and I also file a complaint with the BBB about this store and this is what happened. I took my truck into this company to have balancing beads put into my tires on a 2014 Dodge Ram. When they had my truck in the shop they proceeded to work on the truck and then they told me that they had broken my tire pressure sensor and they needed to order another one. The dodge dealership in Fort St John told them it would be 2 weeks and then I proceeded to call a dealer in Edmonton AB and they had them in stock. The owner overheard my conversation and then only then proceeded to call other dealers in BC. He proceeded to apologize and the other sales guy stated that he was embarrassed but he was focused in on his personal phone like he was the entire time I was in the waiting area. I'm sure he was on Facebook when he could have overlook the operation in the shop. Once the job was done I went out to my truck and found the door, steering wheel and dash had dirt on it from the tire guy that drove my truck out of the shop. I walk back in and the owner once again apologizing for the substandard service that was provided. Then went back out and wiped the truck down but I needed to do a proper job once I got home. The next day I noticed that I was missing a valve cap when I went to Kal Tire to get a re-torque. When Kal Tire rep went to take the centre cap off he noticed that only 1 of the 2 screws were holding the cap on on 2 of the centre caps because Fountain Tire the tighten the cap on so tight the broke the lip of the cap. So then I went back to Fountain to show them the damage. They order 2 new caps from USA (I had 2 shipped from Edmonton is 2 days) and then called me 2 days later to replace the broken tire pressure sensor. Then we got into a argument about which sensor was broken. Then he takes off 2 tires because he was trying to prove the truck and me wrong. I then asked him if they marked the tires before they took them off the first time and he said no. This is common practice with tires is to mark them so they go back in the same spot and this wasn't done. So now my tires are susceptible to irregular tire wear at my expense. When you put tires on trucks you want to keep the torque running the same direction throughout the life of the tire to obtain optimal milage. Seeing as the tires are subject to wear irregular and they have 15,000 km on them prorating the tires at this point for a new set would be acceptable for the complain to be resolved with BBB. I have giving the owner more than 3 weeks to respond but I'm sure he wants me just to go away. I worked in tire shops for several years and I have moved on to a better way of life, so I understand clearly how I tire shop should be operated.
Very busy is good but service is very important as well ..
Good service is so hard to come by these days. My experience here was second to none! Came in last minute with a flat tire and Chris fit me in with enthusiam! Barely started drinking my (free) keurig coffee and Car was done! 20 minutes turnaround, great price, and smiles from start to finish. It is clear Chris loves what he does ! So happy I found this shop! I will be telling all of my friends!
service was lousy.
Great service and knowledgeable staff.
Nice shop
Service honnête et apprécié! Driving through town after changing a defective tire on my rv the previous day. We stopped in inquiring about possibly buying a new spare for the remainder of our trip. They were honest about not having the best tire for our situation. We therefore did not buy anything. A tech. still came out to make sure the tire I installed the previous day was safe. Thank you for the peace of mind.
Good and fast services
I do beleave that they have the coustemers best intrist at heart????they have always helped me ty fountain tire
Best deal super service. Better deal than costco or a canadian tire and avaliable anytime.
(Translated) I went to their store to change the tires. When I showed the car to the staff, I told me 60. After I opened the car to the shelf, I told me that it was bmw, so I wanted 169.99! And the staff service attitude is very poor! Say if your car has a wheel lock key. If you don't have a key, don't waste his time! I first encountered such a staff member. (Original) 我去他们店里换轮胎,我将车子给工作人员看的时候 告诉我60,将我的车开上架子之后 告诉我是bmw 所以要169.99 !并且工作人员服务态度非常差!说你的车子是否有轮毂锁的钥匙 如果你没有钥匙就不要浪费他的时间!我第一遇到这样的工作人员。
I have taken my vehicle to Fountain Tire for new brakes, general mechanical issues and oil changes. The staff is awesome to deal with! And Chris, the manager, has worked very hard to warranty some work that was required on my brakes and to ensure that I was satisfied with the work done. It’s very refreshing to see a business provide this level of care and compassion towards its customers!! I also feel like I can drop my vehicle off to them without having to worry that I will be ripped off by unnecessary work being done. Highly recommend bringing your vehicle here if you need work done on it!!
Super friendly and helpful, called and drove in same day, looked at my tires and explained the problem.
Very nice and helpful staff happy with my new tires but was very low on air hence the 4 stars but great staff
Best service ever great guys an lady's
Brought my van in for winter tires. Absolutely the best service I've received! My invoice was actually less than quoted so I was pleasantly surprised. I've dealt with other Fountain Tires over the years and they never disappoint! Thank you Tim & your great team. We will be back
* The crew was able to get me in within 2 hrs of calling to get 4 tires installed. They gave me a great selection of tires for my needs. Will be going back for my next set.
They know what they're doing and don't mess around. Every time I've gone in has been positive
WILLIS Is number one...????????????
Great job Nathan
Great service, will always drive cross the city to see Zack and Chris. Won’t go anywhere else! So helpful!
Another great experience with Zack and his team. Use them for all my tire needs.
Best tire service around. Great staff.
Always great service!
The staff and owner are always helpful and very knowledgeable. Great service!
Great place for tires
Took my Jeep compass for inspection today. I printed out a list of a few things I've noticed. They went completely above and beyond and looked at what I put on my print out as well as their full inspection. They fixed a part that was causing my steering wheel to squeak at no charge! Their service was friendly, efficient and over the top amazing! I will continue coming back to fountain tire for check ins and my regular oil changes and tire rotations and any repairs that may come up in the future. Thanks again guys!!
Shout out to dave and his team! !!!!! Awesome service. I would highly recommend fountain tire. Two thumbs up. Thanks again! !!!!
Had 2 separate experiences 1. Went to get my oil changed, they did what I asked, and my car was done when I got back from work. Good experience and friendly staff. 2. A few weeks later my check engine light when on, so I dropped my car off before work, asked how much it would be to get the code checked, but I didn't want them to do any work on it and to call me. Got talking with the guy at the front and never did get a quote, but didn't think much of it as I had to get to work. They figured out the problem, I said I didn't want anything fixed, and when I went to pick up my car I was charged $118 just for checking the code on the check engine light. Ouch. I was quoted for the work it would take to fix the problem, but was never given a quote for just checking the code. Worst part is, they didn't even re-set my check engine light for the $118 I paid - it was still on the moment I started my car. Pretty disappointed considering I had a good experience the first time.
Timely service, and accommodating.
Great service
Great service
Prompt service
I stopped and asked for directions to a place I was looking for they helped me so much couldn't of got any better help thank you
Staff went out of their way to get my tire for me after a computer glitch delayed it .
These guys are great! Got a nail in my tire. It was after closing hours and I had to get back to Vancouver. When I called, they told me to come by. The guys fixed my tire in 10 minutes and Did Not Charge Me! Unreal!
These guys are awesome!! Really know there stuff . Even if its an out of the box idea . They can usually make it work . My go to shop for sure .
Had great service performed there . Vehicle is running great thanks to your employees
Always awesome service..best team in the valley honest caring people
* Fantastic service and super friendly staff. I’ll be using them again if I ever need tires and will recommend them for sure
I had a problem with one of the tires in my RV, I stopped at Fountain Tire because that's where I got my tires few years ago. Chris Dirkson the owner of the place, took me in right away even though they were fully booked. It ended up being a big job replacing tires, brakes and shock absorbers. It took two and a half days to get it done. Because the RV is my home, Chris kindly set me up in the back of the shop and provided me with power and water for the duration of the repairs, they even brought me donuts one night. Not only did they do that but also passed his knowledge to me on how to change the tires of my medium duty truck since I will be on the road for years on the way to Argentina as soon as the borders open. After the tires were installed, I changed my mind and decided to upgrade the tires for better ones and he didn't even charge me for all that work! When we settled the bill, he also give me credit for the failed tire and a discount on the new ones. I saw how he treat his employees and I have to say that this guy is one fine human being. Thanks Chris !
Excellent service as always. Thanks again Darrin
Great shop to visit. Chris the owner make this place a best win-win choice for the customers. Also great facility and friendly staffs. Strongly recommend.
Great customer service!! Got me in right away and fixed my flat!! Very happy!!
This shop, and Gary in particular, is fantastic! Gary accommodated me stopping by with short notice and provided top notch service. I will be going here for my tire needs from now on.
Great staff. Did a bang up job.. reinstalling .rim protectors. Tks
Ron Snow - just had my winter tires off and my newly purchased tires put on my jeep. What a bunch of great people at this tire shop, knowledgeable, very helpful and dedicated to their careers. The owner and the staff are like they have been friends for life. They will always have my business
Thank you Nelson, for taking in our car on short notice JJ was helpful and explained the issues, required repair and options, and costs over the phone.
Best place to get your tires in town
Thank you Chris for fitting me in today without an appointment. You and your crew were exceptional, professional, friendly and down to earth with outstanding customer service. This Fountain Tire location on 40th Ave NE stands behind their workmanship. Thanks Chris for giving me an honest estimate/opinion on what repairs were required to be completed to get my car safe again. Your mechanics were dedicated in putting in extra time to get my vehicle ready before I even arrive at the shop for pick up. Chris and Zack, you have a exceptional shop with great employees. i higher recommend my family and friends to come see you.
Amazing Service! Best in the Business!
Amazing location and amazing staff. Was camping nearby and got a flat. Showed up just before close and they squeezed us in and gave amazing service. Thank you for helping us enjoy our vacation.
Very knowledgeable staff. Very accommodating and quick service. Was not cheap but I guess you pay for what you get. Will visit again.
Great service. Very old building.
Very fast friendly, knowledgeable staff and service. Zach gave me a great quote on some winter tires for my SUV. He got me in that same day. In n out in about 30 minutes. You the man Zach! Keep on rocking it guys!!!
Great place to go. Friendly and helpful, and great staff ????
Fast & reliable!
We were on a road trip RV holiday and I noticed that two of my trailer tires needed replacing immediately. I called Neil at this Fountain Tire location on a Friday morning and they were able to squeeze us in and even arranged for an axle alignment at a nearby shop. We were back on the road in no time. Thanks to Neil and the guys!!! These guys know customer service.
Best Tire shop in Brandon!!
poor customer service. rude people.
I had no problems in and out within the hour excellent service thank you!!
I found a huge bolt in my tire when I got home from work. Called Fountain Tire 30 mins before closing and they fit me in no problem. The staff were awesome, funny, and kept me updated. Thank you for being amazing!! You saved my day.
Had some basic wheel balancing done and planned to do will alignment eventually , unfortunately a few day later found out that my torque bar has been stolen, when went there again to check some issues with emergency brake, had seen one of their employees holding exact same brake bar that I was missing, confronted management about it over the phone hoping he will do the right thing, but unfortunately they’ve decided to deny it even after the fact I’ve seen it being used by their employee, the bar was bought in Canadian tire so I knew for a fact that guy couldn’t possibly have the same one since the manager did confirm their tools supplier isn’t can. Tire. Later down the road also found out that the suggested replacement of lower ball joints by fountain tire was just a way to milk me for $, since I did order the parts and when my friend who happens to be mechanic and I started disassembling wheels we were unpleasantly surprised to find out that lower ball joints were perfectly fine, but did see 3 leaking shock absorbers that “experts” in fountain tire for some reason had nothing to say about. Wouldn’t trust this place ever again, but if you do at least make a note of what you have for tools in your vehicle since these guys won’t shy away from taking them and then try to make loonie out of you.
Good service. Kinda pricey but you get what you pay for.
Went in for tire rotation and for once I did not have to wait longer than usual like I have previously despite having a scheduled appointment
Needed a flat repair urgently. Saturday of a long weekend... lovely. These guys took my car in and had me rolling in an hour and a half. I was so impressed because there was people lined up to get helped when I arrived. I watched as they helped each person out with humor and compassion. Something seriously missing in customer service. Fabulous job you guys.
Over 2 hours for mounting and balancing 4 tires lmao. Ridiculous with a hoist and air tools.
Extremely dissapointed with their service!
The guys are honest to a fault and go out of their way to make sure my experience is positive every time. The best mechanical service I've found in the past 25 years. I was actually glad when the warranty ran out on one of our vehicles and we didn't have to deal with the dishonest service clowns at Winnipeg Honda anymore.
Brusk, unfriendly, no conversation, just a "What do you want, how fast can you pay me, and how fast can I have you out of here." I'll go across town before I have work done there again.
The team at Fountain Tire was extremely helpful and informative with my decision on a new wheel and tire package. Luke was able to provide me multiple quotes as I kept changing my mind and he did so with the most attention to detail and care. I called a half dozen places and nobody could beat their prices and their quality. If you want to take the best possible care of your vehicle, I strongly suggest visiting the team at Fountain Tire.
Great friendly service
Friendly
Excellent customer service and they were prompt and efficient.
The guys here got my tires ordered swiftly and were nice enough to squeeze me in to get the the tread thrown on even though they were booked solid. I appreciate the hustle guys! They also had the best price out of 8-10 different tire shops I phoned. Highly reccomend this location
All a bunch of good guys good place to shop
Awesome
My car is my mobile home as well, that I enjoy immensely and therefore needed the best shop one can get. Being new to BC, a friend recommended this shop to me and boy, am I ever grateful! This is a mechanic shop I feel my car is taken care of and I am respected and appreciated as a customer. Competitive prices, excellent service, conscientious and knowledgeable advice - everything I need from my mechanic. I wholeheartedly recommend them!
Great friendly service and competitive prices. They get you in and out fast. Darren is very helpful.
I've always loved using Fountain Tire. Always fantastic service and the Langley location is no exception! Thanks for great quality service time after time!
Best tire shop EVER
Can't ask for better service!
Great price for your Buck on tires great staff polite.
Was there last friday for flat tire repairs.We did not agree to have our rear tire replace into a new one.so we just had a temp tire on for their service.Went back to Edmonton and realized my tire valve cap and needle that was original attached to it was missing.Anything that your customerS original part should be return to them or atleast give them a headsuP if your trying to take it out from whatever parts your trying to fix.Fixable or not.we end up buying new tiny parts for our tire to be fixed all the way.Just to be fair service is good.
I arrived very close to closing on a Friday evening and the staff was incredibly friendly and helpful. They fixed the leak in my tire at a great price! I couldn't have asked for a better experience! Super happy and will definitely deal with them again! Thank you so much to the great staff there!
Helped me out of a jam with good service and a good price.
Amazing service. We had to get our tires re-torqued. We didn't get our tires changed here as we are from out of town. They did it for us immediately and with no fee. If I lived in Hinton I'd definitely use this business.
They were polite,and took me in on short notice, they diagnosed and fixed my vehicle's two problems in quick succession,. And pointed out that work I had completed at another fountain tire was poorly done, allowing me to get it repaired on the warranty In all it was a good experience. Thank you Corey and the staff at Edmonton Fountain Tire..
Always great customer service. They know how to take care of people.
Called them up within 30 minutes of closing to see if they could help my wife with a flat tire about 1km from their shop. They sent someone out to assist and they managed to get the vehicle to their shop. The tire was shot and we managed to find a replacement without buying a whole new set. Will certainly buy a new set of winters next year from Fountain. Thanks!!
* Excellent professional service, manager’s attention to detail was awesome. Solved a problem West Kelowna’s Fountain Tire incorrectly diagnosed. I highly recommend Kelowna Fountain Tire for all your tire needs
Always outstanding service!
Been coming here with both my vehicles for 2 years and have always been pleased with their service. They are always friendly and on many occasions they have gone above and beyond.
Full Service shop is great, good service, honest and down to earth friendly people! They service all my personal and fleet company trucks for the last year with no issues! If there is something they can not do, they will recommend someone or help find you someone that can do the job. You will not be disappointed!
Fix a tire
Great place to do business. I have had nothing but great service all the time, every time. I have been taking both of my vehicles there for tires and routine maintenance for the last 15 years. Darren, Ken & the rest of the staff are always professional and keen to help. I noticed that there were few poor reviews posted in regards to people just needing some air put in or tire pressure checked. If they couldn’t wait why wouldn’t they just go to gas station and pay a dollar for air? This can be busy place, because they are so good, and they just can’t just stop because you need air in your tire. They have obligations to other customers to have their vehicles ready in time. I’m sure if they had someone available they would have checked their air or topped up your tire pressure. Quit being so self important and be a little more understanding.
Friendly knowledgeable staff, will provide straight up helpful information. 4 for price of 3 tire sale is the best
Stopped to get a retorque which most facilities give free retorques for safety and as a general service and tried to get my business and tell me he wouldnt give me a couple clicks. Under that note I have never been denied a service because I didn't have my vehicle worked on at this specific establishment. I will not be bringing any future servicing needs to this location or anytime in the near or far future.
Really good
Fast efficient service I was in and out with zero hassle
Best place for tires in town, staff are so friendly and helpful and we've always had the best service here. Recommended highly:)
Amazing service, knowledgeable staff
I went to fountain tire today. I dealt with Luke and James. They were both very knowledgeable, fair and honest. I would highly recommend this location. They care more about customer service and whats best for their client instead of making a sale.
I showed up with a flat tired and no appointment on my way back to YYC and they helped me a lot. I was ready to go again in less than 2 hours!
The guys here found a set of winter tires for my weird 19" rims on my Focus RS, had them there in 3 days and was able to install them the next day. They were very kind to my expensive rims, shined the new tires, made sure the wheels were cleaned before I got there and I drove away care free. Used black weights on the rims to make sure the look was 100%!!! Will return for the future, and they have my warranty info as well set up for me. Very happy!!!
Fantastic staff
Chris was exceptional with information and very professional. Great products and so far am impressed with the tires. Just waiting for the snow to fall so I can see how they perform
Quick and honest.
Thank you guys for perfect service! Professional and friendly ????
Braydon and Mark were excellent, finding me a match to my other 3 tires when I had a blow out on the Easter weekend. They got me back on the road home when no one else in town was willing to make an effort. Thank you gentlemen, for squeezing me in on a busy day and finding me an economical replacement so I could travel 600 km safely!
Best customer service of all time and their prices are affordable.
Awesome service! They were so friendly and fast.
Always great service. The staff go way beyond and above even if you just need air or have a question.
The courtesy and service I recieved today was exceptional. The guys and gal were very polite and kind. There was absolutely no pressure sales for upgrades or extras which I found refreshing. The service was super fast and so efficient. I will recommend this dealership to everyone I know and I will definitely be back again. They are also pet friendly, having a bowl of water for dogs. One customer had his puppy with him and he recieved a treat to his absolute delight.
At approximately 345 PM I witnessed one of your drivers in a company car LC Plate RP0739 speeding vigorously over golden ears bridge going over 110 in a 60 zone and an 80 km/h zone. Older heavy set gentleman in your company car. I cannot believe people who disrespect the roads, the people and the law. When I see every day drivers disrespecting the law it’s often nothing is said, but honestly when you are in a company vehicle… respect the law entirely. It would be shameful if you had to pick up your company car from the local towing company after an excessive speeding ticket, insurance rate hike, and an impound for 7 days. Pathetic of your driver to disrespect the company like this
Called about getting a wheel alignment and spoke with Luke, he was excellent and helped me out. They were able to get me in on the same day! Would highly recommend visiting if you have any car issues.
Always have had great efficient service here with an obvious wealth of knowledge and experience.
Friendly, good prices, good service.
Retorque my trailer wheels in like 15 minutes nice
This location has outstanding customer service. Was fortunate to be helped by the manager Chris, who went above and beyond to help me with a unique problem I had. With a leader like that at the helm, a commitment to service is bound to trickle down to the rest of the team. Definitely first pick for my tire needs.
Fixed my punctured Tyre quickly. Very professional guys
Great service clean shop
Very friendly staff and nice & clean.
Friendly staff and great service.
Had to come back three times to get my tire...in between times they didn't even touch it until I came back in the store
Cory and his staff are very accommodating I've been going to this location for over 5 years I've never had any issues Great job guys!
knowledgeable good staff thanks guys
Found Southdale Fountain Tire excellent in their service and trustworthy when it comes to fixing my vehicle. Would highly recommend them. Thanks Merv for the excellent service.
Great staff and amazing workmanship! Highly recommend!
Fast service
Great friendly guys. Super prompt service
Wouldn’t go anywhere else, unless I really needed to. Every single person that works here is amazing, and so hard working. No matter how many times I come in here with a tire issue (mostly flat tires) they never make you feel embarrassed, it’s always a joke and it makes you want to come back. I have never had a bad experience here and if anyone wants to come to a reliable shop, I would 110% suggest fountain tire you won’t regret it.
Awesome service. The guys stayed past closing time to get my damaged tires off and 4 new ones on and balanced.
This crew is the best!
well I can tell from experience that the staff at this branch go way beyond what you would expect from a costetam point the staff were top notch any and all of my concerns were addressed and handled swiftly the staff give you treatment that let you know you made the right call dealing with them I'd tell anyone to deal here no hesitation
Awesome service!! Friendly staff, helped us out when we needed, great experience.
Outstanding customer service!!!
Those guys are great. Great service, good pricing. The manager Mervyn is an honest guy.
Every time I come to this place I leave happy. Chris and his guys always take great care of me, and what ever needs I have for my cars. I highly recommend this location for anyone. You won't be let down.
I have been dealing with Fountain Tire since moving to Chilliwack. Wally and his staff have been great. My experience started with a set of tires for one of my vehicles, now I bring all my vehicles including my Motor Home for tires and mechanical services. The staff will explain what they find during service and let you know if it is something that should be looked after now or at the next visit to the shop. I would recommend their store to anyone who is looking for honest and dependable service. Thanks to Wally and staff. Roy
Excellent customer service and quality of work performed. Very pleased, have been a repeat customer for 4 years and will continue to be!
Honesty and integrity in a tire shop.
We have been to this location 4 times for maintenance of 2 vehicles They have treated us amazingly. Thank you Fountain Tire Langley! The Visser Campbell GMC truck family ????
We were travelling from Calgary and realized that one of tires were damaged. After trying 6 other shops, Fountain Tire was able to help us out. One of the employees, Josh, was so helpful and considerate to our situation. He found us a viable solution and was very kind. I’m very grateful for the employees of this location. Highly recommend.
Came here on the recommendation of a friend who got great service here. My experience has been the same. The staff are fun and friendly, very accommodating, and don't try to upsell you. They actually tried to talk me into a cheaper option for my tire package that would have met my needs. The pricing is very competitive, the service was fast, and within the estimated service time. The waiting room has a kids play area, vending machines, complimentary coffee, tv, ample seating, and is very clean. Highly recommended.
Tyson and Cliff kept me informed throughout the appointment and made both my parents and I know that we were receiving the best service. In this day and age they are leaders in this industry in terms of knowledge, pricing and customer service. See you soon guys!
Absolutely amazing service! I had a large screw stuck in my tire. They told me to bring the car in right away and had it all done within an hour. Will recommend these folks to everyone!
I have dealt with Tyson at the front multiple times. He is always professional and gets you back on the road in a timely manner. I was in there today for a flat repair. The tire was fixed and mounted back on the truck in under an hr. I will continue to bring our vehicles to this Fountain Tire location and highly recommend these guys!
The staff here are all amazing. The manager, the front desk person, the repair person. All good hearts!! Had a flat tire Saturday Aug 1 heading to our trip to Penticton. Waited for a tow truck for over 1 hr We didn't had a spare and were towed here. We have two young children and they run to help us. They worked every way possible to save us time and money. We were out in less than an hr and we continued our journey. Heading into holidays an unexpected expense like a new tire is not fun. They said "you have been through enough today" and charge us super reasonable. We were shocked at how amazing they all are. Thank you guys!
* I routinely have my seasonal tire change/oil changes done at this location. Always fantastic service!
These guys are great!, well priced, knowledgeable and super friendly. Way better than any Name Brand shop. Very pleased.
I have been taking my vehicle to Fountain Tire for a while now. It has always been a pleasure dealing with Luke. He is highly knowledgeable and professional. During my most recent visit, he was able to take a look at my vehicle and resolve the issue on short notice. Definitely recommend going to this location!
Went in for help with a bit of curbrash on one of my tires, they fixed the problem on the spot and when I went to pay they said don't worry about it! Many great experiences here. Best in Kelowna!
I've had 2 extremely good services done here ...not only is service excellent but the staff are all super friendly and very quick and efficient!!!thank you fountain tire!!!!!
My visits to the Fountain Tire are always very good. They are courteous , prompt and professional and I would be hard pressed to change where I do business. ( Unlike the unnamed terrible service across the street that I experienced ) .
Friendly and very knowledge
Had a flat tire, and they got me back on the road same day, even during this pandemic and didnt even overcharge me! Hugely thankful for everyone working here. Thank you!!
Kudos to the people of this shop! I am a first time customer and Max kept my temporary schedule open when I needed a tire change. So i went there Nov. 10 and was accommodated in a nice manner. Although, it is not allowed to sit inside Max consoled me that there are Denny's, A & W around to hang around while waiting for a tire change. Absolutely recommend this shop to anyone who needs something for their car. Wish you could include wheel alignment for a 4 tire change for let say $50 off than just $20. The other guy beside Max was also entertaining.
Quick and great customer service. Got me in quick and fixed a problem I wasn’t anticipating and was reasonable on the payment payment for replacement parts. Helpful honest respectful and looks out for you 100%.
Great customer service...Cheers ???? ????
Quick and friendly service...these guys rock!!
Awesome shop , lordco quoted 250$ for 20x 60 degree taperd lug studs , purchased here for 61$ awesome Shop guys were friendly no wonder there so busy !
Needed winters put on my son's lowered civic unexpected heavy snowfall .I brought his vehicle to work in hopes that I could get same day service .Was not disappointed. Ranbir took care of everything quickly with awesome turn around time. Thanks to everyone . The Sailun tires purchased work AWESOME in the snow .A+ .
Fast friendly service. Good deals on tires as well.
If could give a 0 I would! Brutal place... purchased tires from them... got small leak out of town had them patch the tire.... the guy at the shop said the belt was done inside... he recognized they were new and told us to bring it back for warranty... took it back to Fountain Tire they told me there's nothing wrong with them... that was June.... on our road trip in July two of the tires blew while we were driving.... barely 40000 Km on it... Fountain Tire now said tires are off warranty and won't cover .... save your money go somewhere else even Walmart has better service and warranty than this place. They blamed the consumer and not the product... brutal place
Customer for many years. 9 in Kelowna and I have my tires changed every year.
Good service despite the winter rush. Waiting room was busier than KGH emergency
Best mechanic anywhere!
Great service and appreciate Zack staying late and going above and beyond to make sure I could pick up my car the same day.
Very friendly, knowledgable, fast, and helpful staff at Fountain Tire. Travis was amazing. My car needed many new parts and repairs, Travis honestly addressed exactly what I needed and what could wait to be done; There was no greed, just honesty. He managed to order the parts and get them in quickly, making my car repairs very fast and at a fair price. I highly recommend this place and I'm sure you won't be disappointed with the service(s).
Outstanding service. The staff are great to deal with, they go above and beyond.
I have spent literally thousands of dollars here in recent times. I had a flat in one of the tires that I had bought there. Knowing how other places fix their own tires for free sometimes, I wondered if Fountain Tire would do the same. Answer...no!!! Well, fine...I don't really object to paying, but I would have appreciated some customer loyalty. There are much better places to buy tires in Kelowna...now I know.
Quick and friendly service. Tea and TV was a bonus.
I had a flat tire, to which Nick went above and beyond to get fixed. All around great experience! Amazing service!
I had to get a new set of tires for my vehicle in Calgary It just so happened that I had to be in Edmonton for a memorial service Cory's business is right beside Park Memorial and I got my tires there. Not only did he match the price that I was going to pay in Calgary, he beat it. Very, very pleased. Recommend them to anyone who is in need of tires.
Amazingly kind and helpful gentlemen running the show here!
The staff are always friendly, courteous and professional. Every time I bring in a vehicle I am very satisfied with the service. The staff and management truly care about their customers. I would definitely recommend that if you want great professional service that you take your vehicle here
friendly staff but poor quality they were unable to properly balance my tires after installation and gave me an out of date rebate coupon
Excellent customer service.
Are we so willing and happy assist with inflating my tires
Awesome service and nice staff.
My run flat tire was making noise. I was so stressed out. Went to Costco but they couldn't help. Called around and no one had the tire. Called FT and spoke to Neil. He not only calmed me down but told me he would do his best to help. He expalined what was going on, gave me a few options and I ended up going to FT. Neil got me in immediately and his guys were able to salvage the tire! These guys are so nice and very helpful and know what they are doing! Would go here again without question.
My go to place for anything vehicle related, Wally the owner and staff Shelby are both awesome to deal with, they'll make sure you leave completely satisfied and return for more. Totally recommend this shop.
Wish I would have known my vehicle was going to need "more work" BEFORE I spent $1000 to have it fixed. Engine blew on me 2 weeks after I had it out of the shop. The guys where friendly and personable but I wouldn't have spent that money in the first place knowing the work it obviously needed. Business is more important than customer satisfaction and safety I guess.
Great service. Very knowledgeable
Nygil was very helpful and friendly. He fixed my tire very quickly and enabled me to get home safely to Edmonton. I appreciate the great service and highly recommend Fountain Tire in Hinton!
Very kind to me when I got a flat tire. Helped me out super fast and patched it for a good price. Would recommend.
Just a thanks to Brad and his crew for getting my tires on the van . The cost was what it was supposed to be ,they got me in same day,they did the job fast and good ,A lot of people coming and going from the store while I waited and the staff handled it all with a good polite service. Thanks again James Robinson DrainFlow
Had a great experience. Staff were polite, knowledgeable, and a pleasure to talk to. Good place to go for tires and other services.
Awsome fast
Affordable service with good quality Staff is really helpful
Never coming back here, booked an appointment for 10:30 am for an oil change it was 12 and I still didn’t hear from anyone if my car was ready so I decided to call and check in and the guy says the mechanic is backed up and they’ll need another 45-1 hour!!! Absolutely ridiculous it doesn’t take 2 and a half hours for a damn oil change and no one had the courtesy to call and notify me that they’re behind, horrible service.
Incredible customer service at this location. The staff are very friendly, and the owner, Chris, goes out of his way to ensure his customers get the best service and quickly too! They have certainly earned my future business and recommendation.
Really great service! Hands down, best in the Okanagan! Thanks so much guys!
The best tire shop in Kamloops period.
The best shop I've ever been to. Full stop. I'll never go anywhere else. Zach and team have always gone out of their way to help me out.
Got me in right away. Dustin was very nice and helpful. Would recommend them in a heartbeat
Always great service, fast and honest.
Approachable Informative front desk staff, fair prices.
phoned to get a price, Craig give me a price that was better than Costco . Went down and left the vehicle , came back to a bill that was double . Mentioned the phone quote he just said no this was the price and how do I want to pay .Not impressed (Craig was out)
By all means go ahead, if I were you I'd go to Ward Tire better prices friendlier staff
Great service, booking was easy, done on time
Great honest service. They only do the work that's required and don't over charge.
Very friendly staff, efficient, and very professional.
* Great service and really fair prices. My husband waited while the work was done and appreciated the little things making it pleasant for the waiting customer- the good coffee in your waiting room, clean washrooms and knowledgeable staff. Thank you. We will definitely be back!
Fountain Tire Langley takes amazing care of my car and they're upfront about costs, totally fair, absolutely reasonable. I'm a typical woman driver, you-don't-like-my-driving-then-stay-off-the-sidewalk kinda gal. I've brought in my 2005 Honda Accord (shad up trolls, I know it's a pos ;p ) and they treat my baby and me like we queens. Thanks guys and gals???? U deserve the business!
These guys are great! If something's not right, they'll fix it. They definitely are our "go to" mechanics.
I buy a lot of tires there. Fantastic service, awesome staff.
Excellent service, fast work. Great price
I love this place Very honest Fantastic work they do Best place to go in Grand Prairie
Been trying to get my tires from them for a month and they say they have no records of my order AND their phones never work.
I went to get my Toyoto venza inspected for a noise coming from my rear tire. They diagnosed that its the bearing which have worn out along with few other things like Rotors and brake shoe. I thought they are very competent and gave a heads up fix the issue.Paid more than 1000 bucks for it. After paying such a big money one can easily think of having assured that the prob would be 100% resolved. Well i think i was just dreaming. I started hearing the noise again and went back again 2 times and everytime they claim it to be fixed. But the prob is not yet over. I need to go back again. I have been fooled for my money or they are incompetent. Lessons learnt...if there is a big problem ...Rather get the car fixed from a dealer...
They can be pretty busy at times, but that is because they have great service and work with you to get what you need within your budget. I buy my tires here for both my personal and work vehicles.
Tires mounted and balanced quickly, friendly staff and a nice waiting area.
Less than an hour before closing on Friday and they took my slow leaky tire and fixed it, and wouldn't charge me for the service. That takes customer service to a whole new level. Will highly recommend to anyone and everyone.
The fountain tire staff was rude and talked as if they don’t need your business at all. They also charge $55 to patch a tire. Due to unpleasant/rude staff, I went to Kal tire instead. I found that Kal tire charges only $30 and if you purchased your tire from Kal tire, they offer tire patching for free. Kal tires customer service was much more pleasant and welcoming than that rude fountain tire guy sitting in front of the computer. Why would anyone a foot into Fountain Tire again when they can go to Kal tire?
Fast service. Always best price. Enough employees to get the job done in a short amount of time.
Friendly, fast an knowledgeable.
Husband and I love to come here for our car, great service! Also a fun and relaxed environment ????
Friendly Staff ! Super Accomodating ! Helped me out when I had to rush to the ferry to catch a flight.
Staff has always been great to deal with and super helpful! The only choice if you need anything done!
Amazing service! Very friendly and helpful!
We were traveling home to Edmonton from Portage la Prairie and our windshield wiper broke. We deal with Fountain Tire in Edmonton so naturally we called the Brandon location. Jodi was extremely helpful on the phone and when we arrived, Kevin assessed our situation gave us our options and immediately went to work. 24 hours later we are back on the road and extremely grateful for their efficient service.
All the guys are the best. Always feels like we're dealing with family. Have been dealing with them for year now and will continue as long as Zach and Tyson are running show. Just an all around great business. Keep up the great work everyone.
On Apr. 21st we had just hiked at Myra Canyon. Got back to the vehicle and had a flat tire. We got to Fountain Tire around 4:30, they close at 5:30. They were very busy but said they could get the tire repaired by the end of the day. The staff was very helpful, friendly and efficient. The tire was fixed when we got back in an hour. We understand why you would have many loyal customers. Thank you so much. Wes & Cathy Buhler
Pulled in with company vehicle and was back on the road in no time. Friendly staff. Thanks for the fix!
went in to buy all weather tires so I would not have to change tires spring and fall I ended up getting all season tires I would have bought them somewhere else if I had realized what tires he ordered will definitely not go back again.Make sure the tires you get are the ones you want.
Worst Service i have ever received while looking for tires. The lady answering the phone made me want to hang up before the conversation started.
I stripped the key to the locking lug nuts on my car. Had two snow tires and two summer tires stuck on the car. Fountain tire staff were friendly, professional and got my problem fixed quickly. I will be a return customer.
The owner, Matthew, followed up quickly and resolved the matter to our satisfaction when we had issues with a wheel alignment and needed it to be redone.
Chris and his team went way over and above to make a bad situation right. From his initial response to opening up after close on a Friday to let me drop off tires and wheels to be replaced to standing up and getting warranty when it shouldn't have been possible. Top notch all around. Highly recommended.
Best Tire Shop in Langley, top class professional service and prices ! Kudos to Luke and his team !!!!!
Good place for tires.
I received such amazing service from Fountain Tire. I went to them when I got a nail in my tire, and although they were unable to replace my tire themselves. They threw my spare on for free and told me who I could call to replace the trashed tire. Just really nice.
Great service here with a very helpful owner. We will be loyal customers!
Had my vehicle towed here by CAA after it broke down on the Barkerville Highway. They were closed since it was the holiday Monday of August long weekend. Thought the alternator had gone however they diagnosed it as a shorted out battery. I called them the next morning and gave them my info and they had it done within the day which was appreciated and also dropped it off at the Greyhound station for me to pick up when I bused down from Prince George. The bill was just shy of $400 for diagnosis and a new battery. Was never told the problem wasn't the alternator and they decided to put a top of the line battery in without telling me. Paid it over the phone and came and got it. Still suffering from sticker shock the next day I began looking into the list price of the battery, when I called Kelly (the manager) to tell him I thought I had been overcharged he told me he didn't buy it from the distributor and that he had done me a favour giving me a 25% discount and then said never to come back to his shop and hung up on me. His original list was $319, I paid $239, manufacturers list was $201, manufacturer list was on sale at $157. His supplier in Quesnel would have sold it to me for $180, with no store account. Was not happy with the customer service.
Fast service
I would just like to share with everyone the customer service i received last Aug,28th, 2017. I had been heading out on the highway passing thru Chilliwack when i had noticed that just on the other side of Bridal Falls that I had nailed a sharp object on the Hwy1. unfortunately The local station had no services, but did have an air pump.So i did the obvious and filled the tire and headed into Chilliwack .I limped into Fountain tire and the gentleman who was on duty was able to take me in. when he noticed that my tire was near flat, he immediately took care of my tire issue and when the tech had finished repairing my tire, he showed me a very sharp rock that penetrated my tire. All I can say is it's time to replace my tires 325/60/20 and for this service I will be making the trek from my home in Maple Ridge to Chilliwack , just to buy new tires. The donuts are on me . Thanks again for the excellent service . Brett T
Good honest staff
Fountain Tire correctly diagnosed the issue with my tire after 3 failed attempts and incorrect diagnosis from Kal-Tire. Fountain Tire saved me time and money by going the extra mile to explain and fix things properly. I am so grateful to the staff at Fountain Tire for all their help.
Me and my friends were in jasper for New Years and I got a flat tire. I was super scared so I phoned the first google search result and I’m glad I did! The lady on the phone talked me through finding the tire size, how to check for damage and helped calm me down. Me and my friends ended up using my small spare tire and driving to Hinton. we walked in and they serviced the vehicle immediately and answered all my questions, they were very helpful. It only took them about an hour to patch my tire and put my spare away, and the total cost was only $40 including tax which I was surprised about, I thought it would be way more expensive. They were incredible and I’m very happy I phoned them. They even gave me advice to stop in Edson at that fountain tire and make sure my tire was properly torked before finishing the drive home. Incredible service! I’m very grateful to have called them.
Great service reasonable price
They made a mistake, damaging a vehicle but they were very helpful and were totally willing to get it repaired, I would definitely go back. Very honest and the damage was totally a accident.
Awesome service!
Very good service.
Good services
Excellent service!! They went above and beyond. Very much appreciated! Thank you Thank you Thank you!!
Saved my but with a service call, when my trailer blew a tire.great fast service
In and out in 30 minutes! thanks for a good deal and a short wait!
DO NOT GO HERE! Called last week to make an appointment and was told they don't do appointments for tire changes. So I took my car here this past Friday morning at 8:45 to get my summer tires put back on. I was told it would take 2-3 hours. I thought this was an unusually long time but, I went ahead and left my car anyway. I walked around downtown visiting different stores having coffee etc. 3 hours goes by and still no phone call from Fountain. I figured I'll start walking back and maybe my car will be ready by the time I get there. When I arrived at noon I could see that my car was parked in the same place as I'd left it that morning. I was told that they hadn't started working on my car and it would be after lunch before it was finished. What annoys me about this situation is that if they were so busy that it was going to take them all day to do my car, why wasn't I told that in the morning before I walked out the door? Maybe they didn't realize how busy they were until mid-morning? How about a phone call then to tell me they were busier than normal and it was going to take the rest of the day? I don't know why they couldn't be bothered to take literally 30 seconds to do this. On top of that I don't know how it's possible to be that disorganized and that behind schedule to take such a ridiculous amount of time to do a simple tire swap. Needless to say I took my car and left. I went to Big O Tire on Quadra street and with no appointment. They told me that they usually only do appointments and that they were pretty busy. Despite this they still did my car in UNDER AN HOUR! Don't waste your time or money at Fountain Tire.
Absolutely the best experience, Friendly and professional staff. I don’t know much about cars, and after an estimate at the dealership I took it to fountain tire langley for a second opinion. Luke explained in detail the issue and gave me alternative solutions as well as their estimate, I felt safe and confident leaving my vehicle in their hands. They did not only deliver within quoted time period and stayed within the estimated cost, they have also done so with a friendly smile and relaxing environment. I think what ever the next vehicle my family purchases we would get their opinion first, needless to say, all the vehicle in my family will be serviced by Chris and his team.
Was stranded at Canadian Tire on a holiday monday when I noticed I had a flat tire. The staff at Canadian tire told me I had to wait 5-6 hours before they would look at it. Called all around the city and Fountain Tire was the only shop willing to help me out and squeeze me in on a busy day. The staff was accommodating and friendly, will definitely be a repeat customer!
Outstanding service, excellent choice of products.
trustworthy
Had a flat tire, only place that would fix the same day. Same tire went flat two days later. Another nail, they showed me their original patch then the new nail. They fixed second time for free. Will return.
I am so thankful for this location! Had the best experience this morning! My truck had a flat tire and I was stuck at the Hugh's station around the corner and decided to walk to the shop and see if they could help me since my spare was already on my vehicle and the owner of the store did not hesitate to help me! drove over to my truck picked up my bad tire, brought it back to his shop to see if it was fixable and realized that the sidewall was blown out and it could not be repaired. He then pulled out an older tire that was still okay to drive on and got it put on my rim for me and then drove it back to my truck and changed my tire for me and got me back on the road in about 30 mins! And the best part didn't even charge me after I asked how much I owed!! The service was way beyond expectation and I would recommend this shop to anyone!! Thanks again for your awesome customer service and saving me a ton on a tow and a cab to work!!
We highly recommend Fountain Tire. The staff are friendly, good prices, and a courtesy vehicle is available. We will be back!
no proper service felt like i was ignored.
Great service!! Would recommend them
I dropped off my Honda this morning to get my summer tires back on my car. This was done within 2 hours and I had no appointment. The service I received today was above and beyond and I am so thankful. As I had purchased my previous tires from their shop, it was to my surprise that my tire swap was free today when I went to grab my car! In crazy times like these, I am so beyond grateful and will recommend Fountain Tire Chilliwack to everyone I know! Thank you again!
Thank you to especially W.M at Fountain tire. On a whim ,went to check for low profile tires after going to Crappy tire after Crapy Tire told me I needed about $ 900 dollars worth of tires.They also rated my tire tread depth wrong and I know this since W.M at Fountain tire went outside with me to measure the treads and I could see it myself. Offered a great deal on practical tires and honored it. Was in and out with new tires shortly after dropping of my mazda 3. I would recommend this location highly.Thank you guys.
Fast and efficient
The staff here are awesome and very trustworthy. I have always have had great service and treated with respect and courtesy . I would recommend this business highly. !!!
This location has always been friendly and helpful, but they went above and beyond today. I had an insurance inspection done on my older vehicle at a place recommended by my insurance company. The inspection turned up 8 or 9 "failable" problems. I asked fountain tire to look at it, and they found that the problems that were "failed" were minor and didn't actually fail the insurance inspection. They saved me close to $800.00, not to mention the stress. I really appreciate the honesty. As a manager in retail, it's refreshing to have someone tell you the truth and not try to hustle you to make a dollar (or $800). Both Zach and Chris were a pleasure to deal with, and both were upfront and honest.
Today we popped a tire just outside of Winnipeg on a vacation from Ontario. The fountain tire team went above and beyond to help us get back on the road in a timely manner to enjoy the rest of our vacation. If you want excellent customer service ask to speak to Merv!!
Good price on rims and tires, bought for two vehicles. Was best price in town when I called around. Would be 5 stars but the staff made me feel like I was inconveniencing them a bit.
I have twice had dealings with both Ryan, and Cory ( Owner ), and have had a pleasant experience on both ocations.
Unbelievable customer service. Came in with a leaky tire, they took a look at it and determined it was a bent rim, told me they could try to bend it back but since it was aluminum they couldnt guarantee it wouldn't crack, they gave it a shot and it seems to have held. Since they couldn't guarantee it was a permanent fix they didn't even charge me. If it takes further work or anytime I need anything to do with tires, I most definitely will be back there.
Friendly staff, great customer service, and good prices for my trailer tires!
Been using their services for years. - Always courteous and helpful. - Good value for the money - Fast and high quality service.
Very helpful in the time of need. Great service and awesome staff. Way to go gentlemen. Keep up the great work
Staff was knowledgeable and service was fast
I need a flat fixed and they helped me out on short notice. I didn't have an appointment but they fit me in and got me on the road quickly. Thanks!
I have nothing but "excellent" for this store, its manager and its staff! Keep up the great work!
Quick to see our car and give us pricing on needed repairs
Great guys definitely my new place. Luke is the reason I’ll be going there from now on.
Had a flat late on a Friday night/ checked a couple of tire places who refused to even look at my tire. I went to Fountain Tire young Man at desk explained they were extremely busy but would look at our tire. Ross was the young man very personal and did manage to get my tire fixed. It was a very nice feeling to be treated with some compassion as vehicle needed before Monday. Thanks Again and Merry Christmas
Excellent customer service
Had a slow leak in one tire and I was in and out in half an hour all in $36. Friendly courteous staff as well, highly recommend this establishment.
Best in the west!!
They helped me out with a tire fix and suggested a good set of winter tires. Will also help to maybe put bit bigger rims on for summer time.
Outstanding customer service, thank you so much!
Excellent and very quick service. Very friendly and personable technicians.
Yesterday, 30 Nov 17, I had four all-weather tires installed on my Jeep. Due to an error, in that the original tires I had ordered could not be found, without hesitation they upgraded me to higher quality tire at very close to the initial quote. Extremely happy with what was installed and the price. Great staff, helpful and friendly. Would recommend these folks without hesitation.
Great service, good prices. Good people.
Took care of everything in no time flat always helpful and kind
I've been going to these guys for years and I honestly wouldn't go anywhere else. They conduct themselves with honesty and integrity, they're kind, courteous, and professional to deal with. I can actually say I trust them, and that's HUGE. I highly recommend Zack and team at this Fountain Tire location.
The best place to get your vehicle serviced and repaired second to none Chris and his crew get the job done
Gary is the nicest. person. ever. The service here is amazing - quick, professional, affordable, and very easy. I will always go to Fountain Tire and highly recommend it.
Great place for tire service.
Pricy oil change! Good service.
Had my summer tires put on after winter tires were removed. Good efficient personable service in a timely fashion. Heads up if you purchased your tires from Fountain Tire there is no charge for changing them for 2 seasons.
Thay were the only one open. On Christmas eve. Tan found out that we drove to long on a flat. Now got a new one on order.
Last week we were driving from Edmonton to Vancouver. Just a few miles before Chilliwack got a flat tire. We went to almost every repair shop in Chilliwack, but it was after 6 Pm and nobody could help us. Finally we arrived at Fountain Tire. It was our last chance to get this tire fixed. Mechanics were gone already, but Mr. Wally, the manager of this store, was still there and ready to close for the day. He was very nice, and ready to help us knowing that we were already traveling all the way from Edmonton and still had more to go.. Mr. Wally repaired the tire himself and after a few minutes we were ready to continue our journey . I don't know what we could do without Mr. Wally's help. Thank you very much Mr. Wally for your help. If any traveler is in tire trouble, don't hesitate, go strait to Fountain Tire in Chilliwack ( if you near by ) Staff and Mr. Wally are very friendly with exceptional willingness to help. Recommended to everyone.
Always friendly , fast , and helpful with information .
THE HOLY GRAIL HAS BEEN FOUND!! I’m heading toward my golden years and if you would of asked me if I can recommend an honest and fair mechanic 2 weeks ago I would’ve told you no. Then I take my car in for an oil change and a intermittent electrical problem. ( read hard to find and expensive!) I choose Fountain Tire on 96st and 111ave because it’s close. That’s when I met Cory the owner and his staff. Cory was a soft spoken guy who spent more time than I was used to before wa got started. Everyone was friendly and clean cut for a Mechanic's shop. While the car was there all phone calls made explained progress as well as solutions to my satisfaction. I’m not a rich man and if you ask anyone electrical problems in today’s vehicles can send you to the poorhouse. What I got was a HONEST AND KNOWLEDGEABLE MECHANIC AND SHOP!! My car was repaired for a third of what I thought it would be. Very easy for shifty shops to overcharge at this time. I hate to say but it’s even worse if your a girl. I have all my life paid what the repair invoice asked for but this is honestly the first time I didn’t feel terrible after I did. Thinking boy another bad choice. These guys are awesome!! Treated fair as a human And am still overwhelmed with my car starting perfect and running smoothly. Winter coming and I’m ready thanks to Fountain Tire and staff!! Highly recommended to anyone who wants to spend their hard earned wisely. Give them a try I guarantee you will be glad you did. Shops on 96st and 111ave on corner. Hard to miss but book ahead of time for needless to say they are busy. Kudos to Cory and the boys! Thank you
The guys at this location are awesome. Fair pricing great service.
I had my out of province vehicle inspection done at Fountain Tire (Herald St) and must say I am VERY impressed with how efficient and helpful the staff are. If I could give them more than 5 stars I would! Thanks guys :) Samantha
Good service, friendly staff.
Awesome service, thanks for looking after me today ????????????
Fountain tire does not rebalance for free for the life of the tire kal tire does so fountain tire will not get my business they suck
Fast and friendly service by everyone, particularly Chris! The areas to wait were clean and very nice, and enough space it didn’t feel crowded. Will certainly return next time I need service done :)
Changed tires onto new rims. Very helpful.
Always great service and a guy named Duncan works there he was absolutely amazing
Been going here for years. Last time I had them do a seasonal change out. They must have dropped one of my rims on the cement as it has a flat spot (bent slightly) on the inside by the bead seat. The rim has a crack in it now and losing air. Need to replace the rim. Just what I needed. The damage could have only happened when the tire was off the rim. Thanks for sweeping your error under the rug.
Received great, friendly and speedy service in an emergency.
This review is a bit overdue. I purchased tires from here last year and the advice the staff gave me was so honest. I would praise specific staff but over the year I have observed that the whole team working here is amazing! Today I had a puncture and came in near closing time and the staff still went out of their way to assist me. Kudos to all the staff running this shop! I will continue coming back.
Always great service.
Good honest people
Was in town and got a popped tire. They were nice and fast to fix it. Left there in a jiffy!
Great bunch of guys
* The manager was great. Called in with a huge issue regarding buying and getting tired installed. He told me to come right in. I was in and out within an hour. Best service in town.
Unimpressed! Caused damage to my husband's truck, costing us thousands to fix. They won't take any accountability for it and basically said good luck proving it! The shop that had to fix it could not believe that Fountain Tire let his vehicle leave the shop like that, saying it was glaringly obvious the issues and that they were safety issues! Totally unprofessional! Also told me that the truck was ready to be picked up so went down there from lake country with my infant daughter in a cab, only to be told that they made a mistake and it was not ready. Wasted half a day and money for nothing!
I was getting excessive brake dust on one wheel after changing my pads and they were able to take a look quickly without an appointment. Great customer service!
Helpful with trying to give you the best price. Right now busy but you can still get in. Get airmiles there so bonus.
First time at this Fountain Tire today for an oil change, and I left with a really great impression of the staff there. They were friendly, knowledgeable, and they went above and beyond to make sure my car left in better condition than it first came in. 5 stars for me, and my recommendation for car service.
Was given a refund on service - they were nice about it.
Fast affordable and efficient and ill definitely go back
Whenever I need tires on short notice at incredible prices I call Fountain Tire! I have called on Chris several times and he has always delivered with a level of service that is nothing short of outstanding. Thank you!!!!!
Got a couple of new tires for a great price, installed super quick. Service as good as it gets, Keith and all the crew were excellent, highly recommend
Visited fountain tire for the first time as I’ve recently moved to Winnipeg and needed a new tire. I was greeted when I walked in the door and Mike did everything to make my visit pleasant. I highly recommend Southdale Fountain Tire to anyone who needs service. Mike certainly went the extra mile for me so thank you, Mike!
Got sent here by Nissan to get rims mounted, they told me to phone Nissan to see if they would hook me up with wheel sensors. And they did! Just talking to these guys saved me $800. Friendly and fast.
Have been using Fountain Tire for years. Bought tires, had flats repaired free of charge, oil changes and many more services done. They are always pleasant, giving me a ride home and then picking me up. Great service from all personel. Thanks for keeping my 2002 Rendezvous in good shape. Would definately recommend them and I have and that person was pleased with them as well.
Highly recommended!
Desperately needed a wheel alignment but was declined by Justin and quoted over $800 for replacement of ball joints. He quoted the ball joints as being $160 EACH, said he couldn't source parts. They are available on NAPA for $40 each.
Been dealing with fountain tire for close to 20 years. Always helpful service. Wife decided to get a lift done and tires done by by them. Under 3 month later we were back in with worn bushing on the parts they installed. Understandable sometimes part are faulty... but they don't warranty their work so had to pay the install labor on warrantied parts. ???? So over 500 bucks later new drag link and aligment included. We make it half way home driving sloppy as hell. They forgot to tighten up the bolts!!!! And steering wheel is at 10 o'clock when driving strait....so what did I just pay for??? Got a we are sorry, fixed up and sent on our way.... unfortunately this experience has left us with no confidence in their quality of work or qualifications to do the work. I now have take it eleswhere to get thier work inspected due to this lack of confidence. Lesson learned only deal with shops that have the confidence in their work to warranty the install for as long as warranty on the part they are installing.
Excellent staff , super quick service , and cheaper than most of the competitors.
The owner Ray Cheetham, and staff are a great business to deal with. These guys are awesome with all your tire and service needs.
I received the best service from this business. Craig was friendly, knows the tire business inside and out and really knows how to treat customers right. The price was very fair and I will always go back to this business when I need tire service, this is by far the best tire business in Courtenay. If I could give them 10 stars, I would!
Always been treated well. Busy place due to their quality
The boys are awsome !
Was driving through Medicine hat and got a flat, still had 300km to get home, they got me in right away, patching 5 holes in the original and still kept finding holes!!They decided to fit me with a used tire and sent me on my way at price less then 50 bucks !!!! Great Service and Honest people!!! Thanks to Joel, Mike and steve.
Great service!! Helpful staff ????
I have been going to see Nelson at Fountain Tire for around 25 years, with my two ageing vehicles, I also have recommended them to family and friends, all with outstanding service, honesty, pricing and results. They have kept me rolling along. Thanks Nelson.
Told I needed to make an appointment. Previous time was told they didn't make appointments ????
Fast and reliable. Cory and staff do a great job here. Can't recommend this branch enough. Thanks guys!
Walked in to get an appointment and didn't need one, they had time right away. You guys are the best ????
Travelling, picked up a screw in the tire. They took us right away and plugged it. Only lost about 45 min on our journey. Thank you!
Great service and friendly staff
Staff is friendly andd accomodating. Work is done efficiently and effectively.
Best guys for service...cant beat it
I was on a road trip and my vehicle started smoking from the wheel well on the rear driver's side. I dropped it off at Fountain Tire in Hinton after-hours and told them to call me as soon as they opened in the morning. They called me and took it for two test drives in the morning to find the issue. They said that they didn't experience any issues like the problem I was describing but that the rear end was howling (separate issue). They then didn't answer their phones for hours and wouldn't call me back like I had asked. After hours of frustration they called me and told me that they had removed the gear box from the rear end and cleaned it out, and topped up the fluids in the rear end. This was work that I did not ask them to do, yet they handed me a bill for $320 for this work. After all of this frustration I paid the bill and picked up my vehicle. After picking up my vehicle I found that they had only bolted the sway bar back onto my vehicle with one very very loose bolt, and the bolt for the other side of the sway bar was completely missing. On top of all of this, the wheel well started heating up again on my way home and I found out that it had been a seized caliper. Stay away from this Fountain Tire, they lack communication and workmanship.
Great service and very fast putting on my winter tires
Excellent service
Fast .great front people
I stopped by 4 months ago to get a quote on two new tires for my Honda CRV. It wasn't an urgent job, and I procrastinated. I dropped in the other day to proceed, and they honoured the quote, set me up an appointment at the date and time I requested. The job was competed promptly. Very good professional service - great service from Garry.
Went in just to get wheels re-torqued it was really busy but they still happily did it.
The guys were awesome helping out and didn't charge me for the small job they did for me. It is definitely unheard of that happening these days. I will definitely use them again. Alot of businesses could learn from these guys.
Great service.
I went in for some work and received exceptional service. Luke and Chris were both very friendly and knowledgeable. They took the time to clearly explain the problem and provided me with a relevant quote. After interacting with them I decided to go ahead and get the work done. I had all my issues sorted out and haven't had any problems since, I will definitely be coming to this location to see Luke and Chris for my tire/mechanical needs in the future. I would highly recommend this Fountain Tire location.
Great service, fast clean, and never had a second though about sending my daughter's car for new tires as well ????
Recently took my vehicle in for a oil change. After a couple hours received a text about all the outstanding issues with the vehicle, which I did not ask them to ascertain, I simply wanted an oil change. Then received a follow up call to review all the issues they found with the vehicle, with an estimate of almost $2300 for ball joint work as well another $400 approx. to fix other issues. I declined the repairs, as the vehicle was recently inspected. I then took it to two independent, established repair shops for their opinions. Both came back with quotes for work substantially lower than what FT quoted as well as far less issues. In the end I paid $622 incl tax, to a highly reputable shop for all the repairs that FT "found" on my vehicle. A difference of approx. $2000. While they may be nice people at this location, and do tires and oil changes very well, I would certainly seek a second opinion on major repairs.
Wow really fast, awesome service.
I've been to this store numerous times and the service is great!!!! Very accommodating!!! Really enjoy dealing with Robert...his cheerful nature is just what someone in customer service should have!! I have the Goodyear adventure tires on both our Yukons and the Goodyear Assurance tires on our Kia Sedona mini van and would definitely buy these tires again!! UPDATE: October 23,2020 Had a tire problem and Rob helped me out and did not charge me!!! Top notch!!! Thanks so much Rob!! Appreciated the help!
So amazed at the customer service at this establishment! Everyone is super friendly and helpful, Tyson really stands out ! Tyson always goes above and beyond and I really get that he deserves recognition!!!! Five stars all the way ⭐️ ⭐️ ⭐️ ⭐️ ⭐️! I always recommend this company and continue to utilize them!
Outstanding staff and quality service... Best place in town...
This review is only for this Fountain tire location. I went to get a puncture fixed, they gave me no call back and shut the shop for the evening leaving me with no car in the night. Next day I found they had noted my phone number incorrectly. The next day they also told me the puncture was in the sidewall and could not be repaired, despite the fact that the nail had been in the tread and was definitely repairable. Their energy was focused on selling me a set of 4 tires for replacement. I still paid 40/ for this excellent piece of Customer service. The next tire shop I went to fixed the tire for 30/ in half an hour flat. How many stars would you give for this experience??
Great cutomer service! They are espically great if you are a new driver, they take time to actually explain things and don't talk down to you like some mechanics will
Great Guys, get there early they are always busy
Excellent service
Good guys good service
They go way above and beyond their customers after going there I wouldn't go anywhere else for alignments and other work.
Quick service, good price
The wife took the car in and the staff were really helpful. Price matched Canadian Tire on a set of 4 tires. Great service!!
Good service
Best price in town for the winter tires I was looking for. Even cheaper than another place the company I work for gets 20% off at. Customer service was fantastic and I will be going back again when I need summer tires.
Quoted for a 2 hour job . There were complications, and took 4 hours longer. The team honored the quote without hesitation. Doesn't get any better than that! I Will be back soon for a few more jobs. Thanks to Rob and his team for outstanding service
Superior customer service. Took great care in how to best serve my needs.
We have taken our vehicles here for years and have yet to be disappointed! From ownership to staff both office and shop they are friendly and get the job done. Thanks for another great experience FTK.
Great service and helpful staff. I never got the guys name but he went over and beyond. Thanks again
Comming in from out of town to the Royal Alex had a low tire that was leaking after stopping at Kal Tire on the north side of Sherwood Park and being told they were to busy to help I called here, they were awesome had my vehicle in quick and really easy to deal with. Highly recommend this team!
Buying tires at the best of times is always a little daunting but the service with received at the Langley Bypass Fountain Tire location was exceptional. Chris and staff made sure we where provided with quality tires and outstanding customer service.
Good friendly service
Chris and his team are great! Professional and always give the best service. Wouldn't go anywhere else.
4 hours for 4 new tires, and then 3 hours for a tire patch and rebalance a couple weeks later... Seriously lacking competent help at this location.
Courteous and efficient staff; good service; and repaired tire quickly.
Great service
Fast, friendly, affordable service. What more can I say? The best in town.
Great service and honest
Kaltire costumer service is far better.
I called with a pretty serious brake issue...as in I had none. They got me in quickly, diagnosed and fixed it. Super friendly and efficient. Thank you!
Great guys and service
Great place to have vehicle serviced.Lots of parking; easy to access; and friendly staff.
Fast service and great prices.
I was in a bind right after work when my tire started to go flat, headed to Fountain Tire to see if they could help me. Right away the customer service was top notch, we didn't even get the tires from them and they went out of there way to fix my flat so close to closing. When our vehicles need tires this will be the only place we go to for any tire needs. Highly recommend this place for all your tire and automotive repair needs. Thank you. (2014 Ford Fusion)
After a failed attempt to get a noise in my steering/suspension addressed at another large chain, I took my Lexus to Wally and his crew. It was nearing closing and they still hadn't found the problem. I advised them I would take it back to them another day for more diagnosing, so they could close shop for the day. They were determined to get to the issue. They went for a ride with me to isolate the noise and then had me drive up the ramps of the hoist. After some turns of the steering wheel while they listened underneath the car, they found the problem - some loose rocks caught between the chassis and steel shields. They removed the rocks and problem gone. 60 bucks later I was out the door!! This noise was haunting me for a year and no one could sort it out. This Fountain Tire will be getting my business again if I or my family ever need it!! You can tell they care about their work and reputation. Well done Lads!
The manager damaged my wheels
Excellent service to repair a tire and cost efficient
They get the job done quickly and efficiently. They are also very friendly and easy to talk to.
Best Customer service. They provide honest repair diagnostics. All of the staff are friendly and knowledgeable. Their prices are also very fair. They provide great quality service and they really care about their customers. For the past 4 years, we have been taking both our vehicles to Fountain Tire because we trust their service and their diagnostics. We are always satisfied with their service. We highly recommend Fountain Tire!
good
Great experience. Professional, quick, and willing and able to explain what is going on. Definitely go there for anything to do with your car
Great place, service, and staff
Thanks to the fellows at Courtenay Fountain tire, for always being available to help me with what is required.. they are fast and furious with their service. Top notch fellas there!!!
The employees here are friendly in nature, and explain each and every issue and solutions. Service satisfaction is their top most priority.
Had to drive 6 hours home when my truck started to hum very loudly, and squeal and crunch when I did slow turns. I Showed up at the shop around 8:30, and told them my CV axle was going. They were very understanding, and helpful. Diagnosed and found a wheel bearing was out as well, ordered parts, installed them in 2 hours flat and had me back on the road home. Thank you Randy, and your crew
Always receive the best customer service from this location!
Good service, competitive prices and selection on tires.
Amazing service! I will be back! Thanks again for helping me out last minute!
These guys are awesome, searched all over town for a key for tuner lugs (no one had them) these guys had the full selection of different option and found the one that I needed.
They were very busy, i had a very specific question. They answered my question while the 9-10 other shops i called before them wouldn't pick up the phone or would plainly tell me to call somewhere else.
Superb service. Quick, hassle free oil change done within an hour. Also, they inflate the tires (to the proper pressure) and torque the lug nuts to spec. The result is an incredibly smooth and plush ride quality. The difference was noticeable before and after I brought the car in. These are small things, but most shops don't care enough to do this.
Absolutley top notch service. Was met with all the help I could ask for from what I found out later was the owner! Very informative and I felt really good about my purchase. The waiting room is stellar. Fresher than fresh coffee and super clean and open. I went in even for a recheck and was greeted and taken care of immediately. Will never go anywhere else now
As usual a trip to Fountain Tire is a very positive experience! The work was done faster than expected. The car drives great after the wheel alignment and tire balancing. Jeff and the crew were awesome!
I was broke down on the road with a vehicle that when most places find out what it is they off ya ..they went over and above to help me ..very good job
Excellent service. Three other tire shops were too busy to help me with a nail in my rear tire. I tried to put on the spare and couldn't get the lug nuts off. I called Fountain Tire and Wally said bring it in and they would have it fixed in time for me to get to work. They did! Efficient, courteous and affordable. Turns out there was a nail in both rear tires.
Incredible service and value!!! Way to go Team!!!
Great shop, very friendly staff and excellent service
Great service
Friendly and was able to book us in right away for a wheel alignment. Cant tell you how they compare price wise as never researched. I buy our tires there all the time.
Had steering vibration so i took off the tires and had them balanced here. The vibration was worse after. It was dangerously worse. Took them to another tire shop and watches them balance tires one was out an ounce and the other was out 2.5 ounces. Thats terrible work. How many others tires are they messing up?
Best customer service. Very good repair and service quality. Fair prices and I highly recommend them!
Never go to the shop they're liars. I contacted Fountain Tire to get my tires changed to Summers. Confirmed that I wanted a certain type of Summers not all seasons. When they put on the tires for my car they did not give me the tires I had asked for. They had put all seasons on which I had specifically requested them not do. when we asked the guy at the counter. He was dismissive and downright rude. I would never recommend going to the shop because if they can mess up tires and lie to you about it. I can't imagine what they would do if they were going to do a repair. watch out their liars.
Got excellent service from the Service Manager Luke Raymond. He was very knowledgeable about vehicles and was able to provide me knowledge that could benefit me. Highly recommend coming to this location if you are looking for exceptional staff and service.
Just got geared up for the season. Superior quality and service !!!!
Good service
Stopped for some advice on some tire issues, got great service and honest advice. Will be back. Thank you
Took my car in for a screw stuck in and keep on leaking. Got in and out in 20 mins. it Went flat for no reason, they send a service truck to my place pump up and drove in re inspect about the tire. Got in and get it done. Love the service from their staff and owner of the shop. Friendly /speedy service. And it’s only 40 some bucks. They really took ownership with the job that they done. Even just a small job.
* This is my second time coming to Fountain Tire Commonwealth and I will be returning for a third in the future! I had spoken to Ryan on the phone about a a couple of different tires and he helped me choose a quality, yet affordable tire. Setting up an appointment was a breeze and upon arrival, I was greeted in a courteous manner. They always explain what was done to the vehicle upon pick-up and are very helpful to answer any questions. * I was undecided on a couple of tires and Ryan gave his professional opinion of the pros and cons of each tire and which one would be best suited towards my needs.
Very good service if you're buying tires they always give you a deal on them
Very helpful staff. The mechanic knows hid stuff
The fastest service ever. New, studded, winter tires in about 90 minutes. Totally had the mpic plan on there in under a minute. 250 bonus air mile too. Saweeeet!
They always accomdate for me when I need to bring my car or truck in. The staff is friendly and knowledgeable, and will provide detailed explanations of what needs to be done and often the cost is fair. I return here often.
Went in for the battery warranty and got a replacement for free. No question asked, and great customer service!
Great service
Went there just to get some air in my back tire because it was low and they told me to wait for 15/20 minutes for something that would have taken a minute or two to do, so I went to Canadian Tire and they did it right way with no saying you have to wait that long just for air. Ridiculous
Best custom experience I've had with a service shop. Will be going back.
Blew a tire on my Mini Cooper in Jasper. Called multiple tire shops and they all told me no one had a run flat tire and that I was basically screwed and that earliest they could get me a tire was in 5-6 days. Ended up calling JP at Fountain Tire and right away he had a plan to get me and my girlfriend to Hinton and find me a run flat tire. Jp even offered to come pick us up from Jasper. He told me it was going to take overnight to get the tire so in the meantime he had lent me his truck for the night. The next morning JP texted me and told me my tire had arrived and that I would be good to go by 11am. The customer service at Fountain Tire and the generosity of JP was unbelievable, truly saved us from a bad situation. If you are ever in Alberta or Hinton in specific these are the people you want to deal with.
Had some Tire problems on our RV extremely helpful staff that looked after us right away.
Fountain Tire was recommended to me by a very satisfied customer a few years ago. I have been going to them ever since and I am very satisfied with their service and guarantee. They serve me well and I can trust them with my car repairs and safety record. I am a repeat customer and will remain so. I definitely recommend them.
Fast, freindly service.
The staff is very knowledgeable and friendly. Feel very comfortable taking all our vehicles there.
Great service! Fair prices, friendly staff
The crew here is great! Speedy and professional, with excellent after sales service. I recently had a tire puncture in a tire purchased a few years ago. They fixed it for free!
Prompt and thorough workmanship. Easy to deal with and friendly staff.
* Very friendly service. I trust Darren with my vehicle. I will be going back to him.
Getting a large attitude there
Great helpfull staff
Customer service is always the best
Recently had new tires put on my car, and followed that with an alignment. Customer service was excellent! Really friendly and knowledgable staff, and they were able to work with my tight schedule for both appointments. Highly recommend this location, and will definitely use them again.
They went above and beyond to be helpful
Excellent service by Nelson. Promises kept and done with great service. Would recommend them and defi Italy return again.
Staff is always great to deal with
They were able to replace my run flat tires! BMW said that run flats cannot be repaired but they were wrong. I spoke to Chris and Zach, both were very helpful and informative. They fixed out two run flat tires for a reasonable price and in a timely manner. Highly recommend.
Nice staff that keep you informed
By far the best place around, great pricing and best most professional service you csn get. They offer shuttle service to and from if you need it. They have always cound a way to get my van in even on the busiest day. Great job, ill definately recommend to my friends and family.
I’ve been coming here for years and will continue to! Their customer service is excellent and I always find they are upfront and honest about issues with my Jeep. I’ve purchased two sets of tires here, years of oil changes, and some other various mechanical work. They even answer all of my 11 year olds random questions. I’m always pleased with the service and highly recommend this shop!
Within 12 minutes they had my old tires removed from my rims, and the rims placed in my vehicle- great friendly service!
Fantastic place to go. Top notch service and always have your best interest
Tyson really helped me find the right price best qoute I got in the okanagan
Had a great experience with this shop. They had the car checked in and repaired within 1/2 an hour. Ryan checked me in, he was polite, friendly and professional. They even showed me my tire where the screw was lodged in it. Great job gentleman and thanks for the reminder to get the tire torqued after 100 klms. Thank You for a job well done.
Big Respect goin out the fountain tire crew!!! These boys are awesome!!! I asked if they could do a balance on a 8” high speed tire... The man said “sorry if won’t fit on our balancer” but still handed me some weights to fix my problem! They where so interested in my Custom Electric Longboard and did everything they could to help me! This is the crew that will do whatever is needed to get you on the road and back on your way!! If you need tires, you need to visit this location! You will leave happy and ultra satisfied! Big love and respect goin out to the whole Langley Fountain Tire Crew!!!
Roman took care of me and my rig on very short notice. Work was completed quickly and Roman along with the staff were all friendly. Even met Ripley the boss ????
Easily best tire shop in town. Widely trusted Family owned business since the 1980s.
Always excellent service
Great place, good work, quickly , reasonably priced + with a smile
I noticed some cracks in my tire, contacted Fountain Tire & they were able to accommodate me with barely any notice. Thankfully my size tire was in stock & competitive price as well. Thanks to Chris & his team for the fast & efficient service!
The store and staff are so helpful. Their advice is measured and confident. I am always assured my vehicle is getting the right service at the right time. 5 stars!
They were really great. I showed up for my appointment, they took the car in right away, and did the work in the time they said they would. Plus they had the best price on the tires I needed.
Worst place, I brought my nissan Altima 09 because my caliber snap even tho I got them done here less then a year ago, and to fix it, it was gonna cost 1200 and when I asked y so much they told it's cuz I have to get them all caliber done and I have an exhaust leak, so I said ok go ahead and today I went to a different mechanic and he told that all the original parts are still there and there's no evidence that anyone has done a repair. So if you like given you're hard earn money, this is the place for you
Great folk running this place. We were walking by once and just dropped in to ask some general questions. They helped us even though we made no purchase. We went back in fall and got some winter tires for a great price we just couldn’t refuse. Next we needed new camper trailer tires, and now needed another set of rims for our new car (winter & summer set). Their prices were comparable to everything we checked out on line, and with the reassurance that if any issues happen we can come back to them. I’m very impressed with their service and ethics.
Excellent service and staff!!
Great service
Went for a road trip with a buddy of mine to buy a car. After realizing the tires were bald and unsafe to drive we went to a trusted brand because we needed the work done right. After driving 600km back the new tires already developed problems due to improper installation. After calling they were not willing to hear much of the story and quickly blamed it on a loophole in the warranty. I'm truly disappointed and will not ever buy again.
A family member got a quote for a valve cover gasket replacement $695 before taxes. Then management tried to give a price almost $1700. Saying oil pan sensor needed to be changed also tried to say oil pan plug had to be changed as well. And to top everything off stated he had to drain all the oil to replace a valve cover gasket.
Awesome staff , went in on a budget and left with a perfect set of tires. The staff were very helpful and very fast I haven't ever received such speedy and amazing service on a budget. Thanks for the new boots for the black nasty boys I will be a return customer . From the front counter to the staff in the back you guys are amazing and I appreciated how I was treated and I couldn't have been happier with how it all worked out
Excellent customer service and show they really care about there customers no matter their financial situation or there location. Great job to Rob and Ray and there team
Highly recommend Fountain Tire Langley Bypass! Super friendly and very accommodating! Best customer service here!
I had a car-full of family and a battery that suddenly decided to quit. The car is unusable in this state. The guys at Fountain Tire 5850 Kingsway, Burnaby BC went above and beyond to get us back on the road in record time. The battery was a specialized battery which had to be driven in from their warehouse location, which they got their guy to deliver super fast. I'm very happy with their service. 5 stars.
Always a great experience. The techs are professional and very helpful. No pressure to up sell but they discuss all present and possible future issues. I always leave feeling great and knowing that my vehicle is safe and was serviced properly.
Been to this location twice already and they on time and have hilariously great service. The staff have such a good comradery it's infectious not to laugh. Good prices and they try and fit you in as soon as they can unlike other shops that will take bookings a month down the road. 10/10
I have Used this Fountain Tire for the last 10+ years and have never been disappointed with their work or professionalism. They do the work that is needed and will inform you of things that may be needed to be done in the future. Their customer service is outstanding and all are very personable. Thanks guys for the great experiences.
I had issues with my truck today. It just died whIle I was driving. Had it towed to fountain tire Commonwealth thinking it was open. The website it was 12 to 5. Got to the shop the sign on the door said it was closed. So spending $100 in towing already I had to spend another $50 to take it to one of your competitors. Not impressed. I've spend $1000s of $$$$ at this shop. Anyway your website needs to be updated with the proper times.
I really expected more after visiting other fountain tire shops. I found access to the various shop doors to be inconvenient and the staff to be really indifferent when I requested tire pressure checks before I hit the highway as I had a tire of concern.
Very knowledgeable and very helpful
Great service. Component help. Service overnight.
Huge thanks to Kalvin and staff. They went above and beyond to get us back on the road and back to our holiday road trip. Amazing level of service!!!
Their service, honesty and integrity are second to none. They deliver on what they promised, quickly and at a fair price. The owner personally ensures quality work and treats his customers with respect. By far the best shop I've ever dealt with.
Always great service and pricing! Will continue to bring our vehicles to Chris and his team. Nice to see a company where everyone enjoys their job!
I came to fountain tire Saturday morning to see that they were closed because of construction work on the parking lot. However, Corey came out anyway and offered to take a look at my car! He was very friendly, knowledgeable, and fixed my car for next to nothing, offering the most affordable fix instead of trying to up-sell me. I left with peace of mind that my car would be safe for my drive to work Monday, and money in my wallet.
Very professional and courteous
I came in last minute with a flat tire, they were fast and efficient. They went over and above for me and didnt charge me any extra for it. Austin was friendly and made the process easy. Thanks for a great experience fountain tire!
Amazing service, very informative about what would be best for my truck. The best automotive shop in Langley. Fast and affordable service accompanied by friendly staff. Big thanks to Luke and the team for maintaining my truck. 5 out of 5 would be coming back for sure and would recommended everyone to go to this store.
Great service and pricing
Good work.
Cory and Staff have always ensured that my Vehicles were repaired on time, repaired properly and his Technicians were Proactive in there Duties. Will always bring my Vehicles back for Repairs or Maintenance. Cory has always been more then fair with his Shop Rate. Very honest and reliable Shop.
Parking sucks. We bought a new set of tires and needed an alignment as well. They never booked the alignment so we had to go back another day. The tires we bought were not as good as we were told. First and last time we've been there.
Good service
I have been going to this Fountain Tire for years. They are very professional and honest. They always explain what is going on with my vehicles so that I can understand. When my old clunker was breaking down, they were the ones that told me it wasn’t worth it to fix it and I appreciated that. They are very friendly and helpful and I will never go anywhere else.
Very friendly and helpfuĺ
I was absolutely blown away by the incredible service given at this place. Mike the service advisor was prompt and very easy to deal with. I would recommend this company to anyone loooing to be treated like family.
This location is always professional and top customer service! Today i stopped in to inquire about tire pressure as i had a sensor tell me i had a low tire. I was greeted and given great info, then they surprised me and was told they would look at it right then! They not only confirmed the tire didn't have a leak and it just needed more air they suggested changing all tires to nitrogen for less pressure fluctuation. Now this was 445pm....end of the day.....didnt seem to matter, they did the work right then. You want great service, and professional behaviour - try Chris and his staff - i will continue to.
Very good experience. Had work performed 14 months ago, however, an item became defective recently. The manager replaced the part, no questions asked..I was very impressed with his congenial and friendly attitude, as well as the office staff and shop workers. Lynn Bryngelson, Kelowna
What makes a tire service centre good/bad is not the tire, you can get the same tire anywhere, it is actually the service, and these guys are terrible at that. I have dealt with 3 of the reps here and either on the phone or in person, I could feel that they hate every moment being there and they throw their boredom and miserable life at customers in forms of rudeness and carelessness. I was there to repair a punctured tire, been told it will be 30 minutes. After 40 min. my car finally goes in and out in 10 min., but it sits there for another 20 min. It was done already the guy just didn't bother to tell me that, and this was not even part of my complaint. This rep charges me for the service and I make the payment. I ask for future reference if my tires had any warranty on them since I bought mine there just last year and usually tires come with warranty. He says, "Yeah, but not this kind." What do you mean?? So is it an Yes? or No? What kind of what? Is it the tire? Or the puncture? Or the repair Service? From previous chat, I know I won't get much further with him so I give up and leave. On Fountain tire website under warranty description, all tires come with 5 years road hazard warranty except for some truck tires. So next day I call to clarify why I had to pay for puncture repair when the website says I am covered under warranty. Apparently, you need to go to your original location of purchase. No other tire sellers do this, not for services. I am not asking for a brand new set of tires, but just a 10 minutes of service. And if this is too much for a big chain store, what is the point of going to a chain/franchise? For Costco, you buy anywhere, you go any other store for services or even warranty for new set of tires for that matter. Also, this guy asks for exact date of purchase, well I don’t carry all my receipts on me all the time, he has a computer to tell him my purchase history at his finger tip. Instead of asking my name to look up the info., he says I had to pay ‘PROBABLY’ because I bought it over a year ago so warranty period ran out. At this point I see no point wasting any more time, he is not going to spend 2 seconds to confirm my purchase date on the system. I didn’t even bother to tell him that the website states the warranty is valid for 5 years. This store made $45 for a repair service and lost a returning customer along with all my family and friends who could have been potential customers. Good business strategy.
10/10, Not many places will have patience for custom vehicles, Shelby is by far the best guy I have dealt with at ANY tire/wheel shop
Excellent service every time I've needed their service.
Terrible service and a bunch of thieves. Was quoted for repairs on my vehicle, and when I sought two additional opinions, from licensed dealerships, I was told nothing Fountain Tire said was truthful. I would not recommend their service to anyone.
Great service !
I paid full price for tires. $2g .when I dropped the truck off I point out the sidewalls need to be out on all the same way. They matched 3 out of 4. Told me I’d be over a hour wait the next day to get it fixed. Apiontment times don’t mean anything. You’ll be waiting!!! Pooor service. Go to dans tire! Nice reply! The feedback email don’t work. And I find it hard to believe you couldn’t find my sale. These guys are horrible!!!!!!!!!!!!!!!!
Excellent service
Kind and efficient
Work always done on time. Make sure you clarify if you want whitewalls on outside or inside when mounting. I failed to clarify and just assumed it was always done, but shop offered to swap over after the fact which was appreciated.
My truck had low air pressure on one tire so I went there just to get air in my tire and they told me to wait minimum 2 hours and leave my truck there. I told him it take like 1 minute to fill air but he wouldn't listen instead told me to go somewhere else. Never go back there again for any service.
Great service
Excellent customer service
Called to book an appointment for two days ahead, only had a small window of opportunity to stop by they're shop, refused me an appointment for "it's the busy tire season" and unless I can drop off my vehicle for the whole day they are unable to "take a look at the shake in my front end", kinda poopy service, little bit disappointed in the rush for the tire money (sad face)
As always, Wally and his crew came through when I showed up at their door with a flat tire. Service was prompt and efficient. Retorque the next day was without delay. Thank you to all the staff at Fountain Tire, Chilliwack.
Excellent customer service, would highly recommend
* Great service. Sales Rep was very helpful and informative. Made choosing the right tires for my vehicle effortless. Took less than an hour start to finish getting all four tires replaced.
Great customer service! Super helpful not here to rip you off. 100% recommended
Good deals on tires
Solid tire shop
Quick and easy service.
Worked very hard to get the job done. I would go here over any shop in Campbell River. They go above and beyond. Even went on a ride along with me to see what my issue was. Very happy
After spinning out of control on a patch of black ice heading home along the 97 badly damaging my truck, in a strange place I was at a loss for what to do. Fountain tire was suggested by some locals. I had my truck towed there. I can honestly say from the get go Rob was on the ball. Provided me damage updates, parts pricing and was an all around great guy. Even after Purolator screwed up the parts delivery order "losing a key component" Rob stayed dedicated to my truck working well over the regular listed hours to get me back on the road. He also stayed true to his word keeping the cost down and the total bill was very reasonable. I don't know about other fountain tires but, this one is great. Thanks again for the excellent service!
Fast friendly courteous service!! Thanks guys!
I mostly use them in B2B scenarios, but use them often. Easy to deal with considering they're a high volume shop.
Amazing customer service. Mostly dealt with Jarratt (Sorry if that's the wrong spelling) and he definitely deserves a raise. Would give more stars if possible. Went in to get my block heater checked out, it wasn't working and they ended up replacing it right then and there and for a great price. Will definitely be a returning customer.
That visit was great. Friendly and efficient.
Had awesone service today, thanks for fixing our tire and getting is back to our vacation!
Friendly staff, good value for service performed.
The staff there were fantastic anyone who needs tire work done I would highly recommend this place awsome people
Had a great experience at this location! I have never had such a nice experience at a tire shop before! The guys that work there are great and made sure to ask if I needed anything else done to my vehicle. Went there for a tire repair and the guys had me in and out within 25 mins! Highly recommend going here!
Friendly, honest service. They couldn't fix my tire because they didn't have the wheel nut unlocking tool specific to my car. No one had ever explained to me that I needed to carry it with me at all times. Thanks to Fountain Tire, now I know. And they didn't charge me a penny.
Solid Service
We were almost stranded in Hinton after a tire blew halfway into our journey to BC. After a roadside donut tire change we turned back to Hinton. Every shop was closed except CT who was not helpful at all. Nigel from Fountain Tire went out of his way to meet at the shop to see if the tire could be repaired. Nigel completed the repair and had us back on the road in short order. Hugely grateful for fast professional highly qualified service.
Very friendly
Very unfriendly and not helpful somewhat arrogant
Top notch customer service
Awesome customer service...the tire techs arent too bad to look at either
Absolutely thrilled with Hinton's Fountain Tire! They were pleasant, time efficient, cost friendly and experienced.
Over the years I have bought personally and through work many sets of tires. Staff have always been pleasant and I appreciate that when they have an appointment that's when your truck is worked on (instead of all day appointments by other service centers). I feel very comfortable in leaving my trucks in their hands
Absolutely awesome!
Incredible service. We felt well taken care of from the initial phone call right through to the drive home! When I phoned in a panic as our car was wobbling down the highway i was assured that fountain tire would get us back on the road and home safe, and that they did with an impressively short turn around time! With an abundance of car repair shops in that tiny area of Courtenay we count ourselves lucky to have ended up at Fountain Tire. Thanks guys!
I was very happy with the crew at Fountain Tire. They got me in right away even though they were fully booked and they have a very friendly crew... Highly recommend them, thanks again Chris.????
anybody that works here remember a black 86 chevy k10 shortbox getting a motor and tranny done at this location?
Passing through Comox on a RV Rally and needed a new spare. These guys gave me fantastic service all at a very fair price. In and out in a half hour. Fountain Tire is THE BEST.
I brought a ATV with a steak knife wound. The gents patched it up, no charge!!!! Now that’s customer service!!!! Cheers!!!
I made an appointment to have my tires changed over from winter to summer ones. When I arrived, there was no line and my vehicle was brought in within minutes and the work was completed within an hour. It doesn't get much better than that.
Nice service area upgrade , front service staff friendly helpful .
Fast service and friendly. Good service.
After suffering a blowout on our tandem boat trailer, we parked till morning at Fountain tire in Chilliwack. I have always dealt with Fountain Tire stores in Alberta and felt comfortable waiting there in Chilliwack. We were helped promptly in the AM by the owner (Wally) who got us in first thing and we were repaired. Having a freezer full of salmon from our fishing trip made any delays worrisome. The staff was awesome and the young man who carried out the repair was quick and efficient. Wally even found us a used rim which further saved us money. Thanks again Wally and staff your swift attention to our issue was very much appreciated!!
Amazing staff, honest, friendly, and knowledgeable
2019 Ford Ranger. Fixed my flat tire, put the spare back under the truck box and let me park for free all day!! Awesome!
Had an absolutely great experience at this shop! My partner and I drove in from Edmonton for a used car and needed to get an '02 BMW Touring inspected. Ryan and everyone at the shop were very accommodating to our timing challenges. They took us through the car step by step and gave us a very comprehensive report on the status of the car. I especially appreciated that the report was emailed to us, and the recommendations were highlighted and very comprehensive. In comparison, we took it across town to a BMW-specific shop for another inspection as an extra precaution, but our experience at Fountain Tire was much more thorough and enjoyable. Our time here was the highlight of our day! Can't recommend this location and the entire team enough.
Great service, friendly staff. Most of all, honest people. Brought my truck in thinking I was gonna have to get the slave replaced for my clutch which would cost over $1000 and was ready to do it. They looked it over and worked some magic and sent me on my way for free. Highly recommend.
Amazing service and great staff
Exceptional service from Fountain Tire this morning! We were 2 hours into our 17 day RV trip and one of our rear left tires exploded about 10 minutes outside of Brandon. We limped into Fountain Tire and Roman and his crew had us fixed up and back on the road in a flash. He even loaned me his truck so I could go buy a replacement sewer hose, as ours somehow got destroyed when the tire blew. Service was above and beyond!
Excellent work done on time great customer service.
Wow!! Amazing customer service. I had an estimate for my brakes and unknown to me the computer had glitched and not included the labor and tax. When my vehicle was finished I was surprised at the different price. Owner/manager Chris stepped right in without hesitation and honoured my quote as it was. $125 and tax for labor NOT charged to me!! Excellent customer service!!!! Very nice relaxing caring atmosphere. Will definitely recommend to my family and friends. Thank you Fountain Tire ????
These guys look after you like you are family!
Went in at 8:00 am with no appointment to get slow leak in tire fixed. By 9:30 am received a call .letting me know that they had located and fixed the problem. Found the staff to be courteous and professional and the charge rate exceptionally reasonable
Have been looking for a new tire store since my other tire guy retired, got in and out quickly with great customer service, seems I have found my new store
These guys were great to deal with, quick and efficient. It's always nice to be able to not worry when you have to send in your daughter to get something minor taken care of on her own car. Ryan and the guys at FT took care of it, no issues.
Awesome customer service. Wife got new tires at a different shop in PG and one of them was leaking slowly. Brought into Fountain Tire and they fixed it at no charge. Usually don’t write reviews but I thought this was worth it.
As expected rolled in got the work done and back making miles
Friendly honest repair shop.
Fast service and really accommodating.
Great service.
Ended up with a tire puncture. Called countless shops who told me it would be several weeks before anything could be booked in due to the time of year (winter tire change over season). This location was able to get me in last minute on a Saturday, determined the tire was not repairable and ordered a replacement tire from Vancouver. 2.5 business days later they had the tire mounted and ready to go. Very pleased with the service I received from this shop
We started off with a rocky start with a disagreement on inspection pricing however they really came through and were really great to deal with. Would definitely recommend.
Blew a tire driving back to Winnipeg. Fountain Tire was able to get us a new tire very quickly without any appointment and during a busy time of the year. They went above and beyond what was expected and provided excellent customer service.
Wow! Matt and Ray on the front counter were awesome to deal with. Being female I have been treated like a child in mechanics shops. Not here! Both gentleman were extremely helpful and polite. The work I requested is what was done, and when another little glitch was found, Matt called and explained it to me and gave me a quote, instead of just doing the work and getting a surprise bill. I will NOT take my car anywhere else.
No fountains.at all
Fabulous service. Courteous great folks!! Repaired my flat put it back on truck, put spare away and had me back on the road in 35 minutes. Absolutely recommend.
Terrific service and very helpful staff.
Anthony and his counter staff are all awesome. They are all very friendly and professional. The mechanics do great work. If your looking for a honest auto repair shop, this is the place to go. Highly recommended.
Really good customer service. Hard to find these days was very impressed. And the price for my tires was the best I could find
Great service.
great staff, very helpful & nice.I take all our vehicles here. Excellent customer service, quality work & fair prices. Have been coming here for quite a few yrs now. highly reccomend them
These guys sold and fixed my front tires in 2 hours. Great guys
I trust Fountain Tire and thats important to me :)
These guys were great to work with. They were super honest about everything, friendly, knowledgeable, and sold me exactly what I needed without trying to convince me that I needed to spend more money like other places did. I also didn't realize they offer and install lift kits, leveling kits, wheels and other accessories. I thought of them as just a tire shop but they appear to do a lot more. I would highly recommend them.
Fantastic experience here. Leaky tire, drove in without an appointment. 30 minutes later tire was fixed. Reasonable prices! No hassle , no wait, perfect!
Cory took care of my SL55 AMG in a timely and professional manner. He was very knowledgeable when I called him with numerous questions. I appreciate his method of doing business and will not hesitate to do business with him in the future. Thank you for the good work Cory and team, much appreciated.
Great work!
Excellent customer service! So helpful and knowledgeable. Made my experience super easy! Will go there with all my future tire needs.
These ppl are so helpful! Quick too. New tires and battery replacement was handled with true workmanship. Left my car as clean as I left it for them. Thanks
Chris and the team were amazing . Super friendly and fun to talk to !
Had a great experience with Luke, reccommended a great set of tires and put them on in no time.
My local shop have been over five times for some major work top customer service great hours to work with my demanding schedule. They always make time for me. Rapid response from service advisor. Would recommend to anyone. Five star rating
Good service, like my tires so far
Excellent service, friendly, trustworthy and fast. Straight forward explanations of what needs to be done and what you can wait to do for repairs.
Fast service and friendly staff
I needed one of my rims to be checked before I buy new tires, Phil was nice enough to help me within seconds.. I will definitely come back here in next few days/weeks to get some new all seasons and winter tires.
Great service. Great work.
Very professional.
I feel confident about taking my car to this location. Fast, reliable service. The staff are really nice and make me feel good about choosing this garage. Thanks Fountain Tire!
Wish I could put a pic up.. I got my winters put on today.. I walked out and my hub caps ( which I don't think should be on with winters) are on the tires.. they are all warped looking and not a tight fit on the rims.. I talked to the guy at front counter. He came out and said they are on good and that is the way they should look. Guess my husband will be going back tomorrow to deal with this.
I had the unfortunate experience of having my windshield wipers vandalized at Mt Washington. The staff at Fountain Tire in Courtenay were exemplary. They repaired the bent wiper arm and replaced both blades quickly and efficiently at a reasonable cost. This is a business with good old-fashioned values and a business worthy of support.
Shop needs to learn how to torque lug nuts and not over torque to the point you can't remove a.tire. 200 ft pounds is a little much for a half ton with aluminum wheels
Their service was very quick truck was in and out in no time
staff are awesome and Craig went above and beyond and got us great deal on rims and tires highly recommended and for sure will be going back for any tire needs
Friendly helpful
Very knowledgeable and helpful staff.
Always get good help from Mike
Bad service, wrong pressure in the tire, 10% discount offered but not given.
Great service.
Great overall experience. I was in and out in about 30 minutes and for a reasonable price.
Zach and his team always provide excellent customer service and quality services. I have been having my Jeep serviced by his team for years as has other members of my family. I highly recommend them.
I have been to the fountain tire in southdale on vermillion road in Winnipeg. I was helped by the owner Anthony who really went above and beyond to make sure my vehicle was safe while doing an inspection to change it from a BC vehicle to a MB vehicle. Even though they were booked solid they managed to fit me in so that I could get the inspection before my BC insurance expired and very very friendly. This store will be my regular.
Awesome service and customer satisfaction
I couldn't be happier with the service I received yesterday. I called around to what seemed like every tire shop in Langley trying to find someone who could get me in to do a patch as I has a screw in my tire. When I called, Chris answered the phone and told me to bring my car in and they would help me out. They fit me in and got my tire repaired and even did an extremely thorough check on my other tire I thought I had a nail in. Chis came out to my car and did a final visual check to make sure nothing was missed, which was above and beyond what I would have expected. When I went to leave, my battery died and Chris came out and jumped my car, made sure I knew to drive around for about a half hour to make sure it was all charged back up and sent me on my way. What an amazing shop and an amazing team of people that work there. I would recommend this shop to anyone and everyone! Thank you SO much for helping me out and Chris, you're an absolute gem!
Booked an appointment online for a set of snow tires installed for the next Saturday afternoon. I received an email to let me know that they were booked for the next couple of weeks but if I could leave my car with them for the day they would try to fit me in. I needed my car for the morning so they agreed if I left it with them at noon they would try to get it done by 4. Got a call at 2 saying my car was done. Great, friendly service that made my day. They also warned me about a small crack in one of my rims and explained that it should be replaced at some point. Looked around at their large selection of rims and tires etc. and I knew that I would be back to get me some of those.
Cory and his staff go the extra mile (kilometer ???? ) to get the job done at a reasonable cost.
I don't get my tires anywhere else. Great group of guys that keep it simple, quick and easy.
The service is great
Friendly, knowledgeable, great service.
The guys at Fountain Tire are wonderful! After being told my tire was not reparable at another place I called Fountain Tire. Even though they were booked that day they squeezed me in fixed my tire, changed it and sent me on my way with a smile on my face. You cannot go wrong with Fountain Tire!
Pd for storage of summer tires and checked tread on last yrs snow tires used all summer too...and topped up wee bit of air...great service as always.
Best manager ever!!!
Was very happy with the service in changing my winter tires to summer tires and because I bought the tires at Fountain Tire, there was no charge. Staff were very helpful and friendly!
Awesome place thank you a lot
Excellent service excellent people very helpful almost like small town tire shop I would recommend Fountain Tire to anybody
I have been a regular visitor to this facility for about a decade. If I had to describe them in one word, it would be 'professional'. They are courteous to deal with on the phone and in person, upfront about costs, keep their time commitments. Work carried out has been always up to the standard. I have in the past and will continue to strongly recommend their services.
Somehow missed putting a brake pad back on after replacing some steering components on my truck. Luckily it didn't cause much damage, but it could have been a lot worse. Barely seemed to care when I talked to them about it too. They were also supposed to do some other repairs for me, but routinely overbook themselves. Kind of glad they didn't have time to mess up anything else. Seems like they have more business than they can handle, so I'll be glad to take mine somewhere else.
I went in to get a tire fixed. They told me it would take about an hour, which is fine. 2 1/2 hours later they said their other store brought over the wrong tire. Over 3 hours later, they said they did not have the tire and had to order it in. Minimal remorse shown for the inconvenience of having to come back into Kelowna on a later date. Not impressed! Zack is good to deal with but if he is not working, I recommend to check elsewhere.
Great customer service. Always helpful.
Great service and always great help with any questions I have. I’ve purchased lots of wheels and tires from them for a few different cars over the years and they always make sure the fitment is right.
Excellent staff and service!!
Fast and good service And best tires
They are far more honest than Baskin and lane
Fast service, reasonably priced! Thank you!! Highly recommend
Great service!! We needed new tires on our RV. One of the tires had a slow leak. It was closing time when we got to their shop and they stayed open late for us. Thank you to the staff at Fountain Tire Kelowna!!!
Owner helped me and was full of condescension when speaking with him from the start. I deal with a lot of the vehicle issues in the family and I’m far from stupid. Will not be back.
I really like the attitude of the manager. He went out of his way to let me know about a potential problem that COULD happen ahead of time to minimize any potential misunderstanding. Nothing bad happened, but I appreciated this consideration.
I needed a tire fixed first thing in the morning on a Saturday. They were friendly, accommodating, and very quick. It was awesome to meet and pet Ripley. Awesome job!
Had a balancing issue on my tires. Called their dispatch line and was informed that they would have someone standing by at the shop when I got there, at 730pm, on a Friday night. The tech they sent out was friendly, professional and prepared to be there as long as was needed. This kind of old fashioned service is a dying breed, I would 100% recommend them to anyone passing through or living in FSJ.
Just wanted to say a HUGE thank you to the Airport Rd, Chilliwack Fountain Tire. I literally pulled into their yard and and my second tire went flat(3200 km trip) being from out of province I was stuck. On a Friday near the end of a very full day for them, they stayed late and were able to replace 2 flat tires and get me on the road to meet an early Saturday morning barge. Thank you Mike and all the rest of the group that helped me.
Experience with site only. OK until asking for quote which never came ...
Good staff! Quick service
Very pleased with the service
Very good service Wally
This place has to be the worst place possible for service Mounted a full set of Michelin tires for 800 and after putting only 600 km on them the tire developed a bulge in the sidewall tires were not even 24 hrs old . Called them to take it back for a warranty repair and they claim the damage was my fault , immediately jumping to conclusions that I hit a pot hole . To top it all off , they offered to replace the tire at a per tire cost of more what I paid for the day earlier. Avoid this place completely. Go to Costco !
I always have a good experience when I go there. I trust they are looking out for my best interest. They always go above and beyond!
horrible experience..dont stand but their word on quality service
Helpful, quick and professional
There was an issue finding my tires in storage and we found out they were misplaced or mixed up. There wasn't even hesitation, the crew got some replacement tires for me that were better than the ones I had on before and had them installed at no cost. Very professional, definitely a model of how every business should treat there customers . Thanks !!
Absolutely trust and love these guys they are honest reliable and great to deal with as I own a transport company in Alberta we recently expanded out here in B.C. and trying out different shops with horrible experiences finally we came across this fountain tire in langley and put them to the test as we have a fair knowledge about our trucks and family in the business in Alberta and let me tell ya these guys past with flying colors but what I didint expect was them giving me advice to save money on a repair that wasn't necessary we have only come across that one other time and that's our mechanic in Alberta. So glad I got a honest and freandley mechanic shop in B.C. . Thanks Chris and everyone at fountain tire langley.
Great customer service. Went above and beyond to fix a mess up on their part. Have now bought 3 sets of tires from them and will do so again.
Always a great place
Unhappy with my visit. Understand it was a busy time but seemed very disorganized.
A good place for tire service
Purchased four brand new winter rubbers here once. Asked for a balance job. Comes out of the shop with mud still caked on the inside rims. Who balances a dirty tire?!?!?
Great service...took time to explained the cost and best tires for my use.
Spectacular service, friendly and welcoming staff. Luke was very knowledgeable and recommended me a great set of tires at an unbeatable price! Overall great experience.
Above and beyond service, thanks.
Amazing Service, Great Team !!!
The staff are helpful and knowledgable. 5 star service.
Reliable and thoughtful service when you want it.
Great service. Very friendly staff
Brad and his team are great, amazing customer service.
These guys work fast and are the hardest working crew I've seen in ages! I showed up at 4 pm and they squeezed me in when they probably shouldn't have. I was stuck in a pinch with my wife and son on the road when I noticed my wheels splitting on my trailer! I brought it in expecting the worst but some how they got me back on the road by 5pm! Thank you Fountain Tire Chilliwack, you guys are awesome!
This place has nothing to do with semi trucks of course how all their tires get to them very sad
Great team, they seem to really care and like their jobs. Fair pricing, good work quality; and proper tools (resolved a wheel balance issue i had with road force balancer), and take the time to listen to your needs. Have had similar experiences at other F. T.s
Staff was extremely friendly! They figured out the problem right away and let me know what was happening. Before the end of your appointment they send you pictures explaining what they have done and what needs to be done next. Everyone was in the loop with our vehicle when we brought it there and prices seem very fair.
Michael C was very helpful and friendly. Will definitely return in the future thanks to his customer service.
Prompt friendly service. Took my truck in without an appointment and was out in 30 minutes.
Had problems with our camper van overheating.Nelson took in the van with no notice and changed the rad and cooling system and had us back on the road in a few days.top notch service and wouldn't hesitate to go back there.
Assisted with a courtesy ride.good service
My experience at fountain tire has been positive and felt welcomed with genuine care. I received quality care and all my questions were answered with great detail. The entire staff went above and beyond to make sure that I was comfortable, especially Luke. Thank you for fixing my tire on such short notice. Looking forward to see you all in the winter!
Chris and his team at Fountain Tire have been nothing but professional. They provided quick and efficient service and completed a repair to my vehicle without hesitation. Because of the professionalism I expierenced on my first visit I didn't hesitate when my second issue arose. Again they assisted with expiedence and had me on the road in no time. Kudos !!!! Its good to see we still have trades that take pride in their workmanship and service.
Awesome new location
Quick and reliable