Reviews of Banff Service - Mechanic (Tires)

Jeff Rice

Nice people and helped us out of a bind. Needed a rush job done due to the distance we have to travel. They found a way to fit us into their busy schedule. Greatly appreciated, thanks.

ProblematicGenius

amazing crew，fast and professional service

Tom Montvila

Brought van for service good job fast work. No complaints.

jasmine hall

Very dissapointed, would give 0 stars if possible. Came to Banff for a day trip and the coolant hose came off. We called them for coolant and just to borrow plyers to put the hose back on. The lady at the front was very honest and helpful. The mechanic that came out started off being arrogant and rude arguing with my boyfriend. After both of us and him getting even more frustrated he came out with a new hose clamp and tools to put back on for us. He clamped the hose so tight it crushed and sheered off the plastic. We live 3 hours away and the neerest comercial mechanics or european car shop is in Calgary. I would never use this place or suggest it to anyone! I would certainly hope that if someone were hours away and came to you for help that you wouldnt turn them away. Your technician was VERY persistant that any coolant can go in his car even though most coolants contain a chemical compound that wont mix with G12 and can possibley eat away at the aluminum housing in most european cars. Your technician swore that there was absolutely no way possible to put the clamp on the plyers even though ive seen multiple people do it hundreds of times. Since he was so persistant on putting a hose clamp on it himself he actually over tightened and crushed the plastic the hose attaches to. As it was a friday afternoon itd be almost impossible for anyone to get a part in. So since your technician swore he knew best we now had to get our family to pick up a part and tools and drive 3 hours to bring them to us so we could fix it properly. They thankfully took time out of their day to do so otherwise we would be forced to find a hotel in banff. We now also have $50 of coolant (which was already open and pre used when you sold it to us) that is garbage because theres no way we will put it in our car again.

Caterina Canepa

We took our car because it was acting weird. The first day they made a mechanic test it and could not find anything so they told me that next day someone else would check it and same thing happened. They gave us some advise of what we were doing that made the car act like this, really honest service and caring, since they did not find anything they did not charge us. We will definitely take our car back.

Nolan Chamczuk

was passing through town, had check engine light come on, their team were able to get it checked out and me on my way very quickly.. Awsome job ????

Deborah Beaudoin

Great price to repair your vechicle excellent service

Johnathan Krest

These guys were great! Very friendly and informative. Got me back on the road in no time!

C Petro

Trusted Service!!

Matt Monod

Honest local folks. They do a great job and personal service

Alan Hogg

It's my local. Good people - would recommend.

Tess Simmons

AMAZING service and kindness. While traveling through Banff on a really rainy day in September, our rental car’s left wiper stopped working making the car unsafe and useless. The rental company was unhelpful and wanted us to drive the unsafe vehicle an hour away for repair. We called Banff Services and Will met us at the door. Will fixed our car in the pouring down rain with a smile and great attitude. Thanks for saving our vacation!!

Étienne B.R

Best service I ever had. I wouldn’t recommend anywhere else !!! The staff is lovely ❤️

Laura White

Last weekend I was travelling from Revelstoke to the Red Deer River for a canoe trip and my brakes started badly grinding when I pulled in for gas in Banff. I did a quick Google search for local mechanics and saw that Banff Service had the best reviews, so I gave them a call and spoke to Courtney. Courtney was very upfront and told me that they were about to close for the day but they could fit me in first thing in the morning. It turned out that I needed a complete brake overhaul and it was going to take all day. She kept me informed and let me know how much it would cost and when my van would be ready etc. So I made the most of it and spent the day hiking around Banff and the van was ready by late afternoon. I'm very very thankful that Courtney managed to fit me in with no notice at all and I'm very happy with my brakes now. Thank you guys! :)

Sam Brouwer

They have treated me well here! Will be bringing future vehicles back.

M jamshaid

(Translated) Arif auto (Original) Arif auto

Hailey S

Will is fantastic. While they were completely booked out for the week, Will took the time to diagnose and take care of us while we were driving through and noticed some odd noises in our car. We did not have service done but walked away with a full understanding of what was wrong and felt very cared about and taken care of! (And would’ve totally gotten work done had they been available!)

Karen Trueman

While on a road trip from Ontario, our car broke down in Banff. We checked reviews of local shops & found Banff Service had the best reviews, for good reason. Banff Service provided exceptional service & workmanship at a fair price. Sal & Courtney went the extra mile to ensure we were able to get back on the road safely and in good time. A honest & reliable mechanic that I would recommend every time!!!

jake jagodkin

They’re the best. Did what they could to fit us in even though they were busy. Did great work for a very reasonable price. Kept the part that failed to give me a good explanation of what happened and what they did to fix it. Friendly, good people.

Frieda Wells

Sal and Courtney did a really wonderful job! They made time for us on short notice. They were extremely professional and kind, and they were able to figure out the source of our engine troubles (broken sensor).

Aammer Hussain

Really appreciated and pretty reliable service. Will get all technical support. Hardworking, highly dedicated and talented technicians

Nik9

Got my Tire fixed fast and cheaper. Office rep was very friendly! 10/10 would recommend

Garrett Groat

Everyone here was amazing to deal with! We were stuck in Banff as our Altima had broke down on us. The guys did everything they could to get us on the road again. Without charging us an arm and a leg. Very honest!

Nate B

Booked my car in for 11am for an inspection to find out whats wrong, dropped it off and let them know that i was waiting for them in Banff. No contact at all, by 3pm still waiting. Rang them with not much help, waited another hour and finally they told me very vaguely what was wrong. I went to pick it up, didn't even get a straight answer what the problem was, they told me to replace all coils and MAF sensor. Told me there was a misfire, didn't tell me which cylinder. After all this, i got all the coils and MAF replaced to the problem not being fixed. Didn't feel helped at all and wish i never went there. Waste of money and time.

Belle B

Impossible to get in contact with, wouldn’t be able to get in contact with them for weeks by email and phone even though they had our van/property with them

Joyce Galang

My dad's car died so we googled a mechanic in Banff that can look at the car. When we called, they said they can only check the car on Saturday. It was Friday afternoon and there was no rental available. However, the mechanic was kind enough and looked at my dad's car anyways. They diagnosed the problem and said that the battery needs replacement. My dad was supposed to pick up a new battery in Canmore but the mechanic's dad even offered to pick it up for my dad. Thank you so much for your kindness. Definitely recommend this shop. God bless you!

Rebecca Caffet

Love the team here! They are all so friendly, and always helpful. Even running out to the vehicle I had dropped off when I called because I had forgot something in the car. They checked for me and had my stuff there when I arrived to grab it. Also, their shop dog is an old soul but such a big sweetheart! More interested in treats than anything else.

Anna Powell

I have been using these guys for the since they opened, and never left a review! Today they went above and beyond, squeezing in my van for an emergency transmission problem and had it fixed within an hour. Exemplary service, excellent work and great prices - what more can you ask for?! Thanks Kelly!

Jer

They do great work. Fair prices. Always happy to go the extra mile for you.

Richard Kapp

I have to say that these guys saved our roadtrip! We drove through the Industry district looking for a mechanic that would help us to fix something minor. Most of them were closed or overfilled with appointments. As we drove past this shop we saw one of the guys loading something into his car, so we stopped and asked if he could just take a look at our tire! He helped us within 10 minutes even though it was good Friday and he had other places to be! Me and my best friend can`t express how grateful we are!

Chris Foote

Great Service! These guys are top notch. Best Shop in the valley!

Sheila Carruthers

Best Service. I turned up with a problem with my steering and they immediately checked it out even though they were clearly really busy. The mechanic, Will, was friendly and knew his stuff. I can't thank him enough for continuing to work on my car until he found the problem and fixing it really quickly. He was a life saver!

Scott Walker

Great customer service along with impeccable honesty about what is critical to be repaired and what isn't. My car knowledge is very low and they take the time to explain things to me without being condescending. I have an older vehicle and have been going here for years. And will happily continue doing so!

mark edwards

Small staff and very efficient...our go-to!

Louis Nelson

Great people, great service!

Brad Boots

Its changed way to may tourists. Yes I know it's a tourist town but its lost it vibe.

Talwinder Singh

Great service!

Alexandra King

Courtney gave my boyfriend (Jesse Kitteridge) and I great service on our car! Thank you, we will see you again. ????

Jordan Thompson

Picked up a nail while staying at the Banff Centre, called Banff Service when I spotted the low tire, they got me in 5 min later and fixed the tire in 20. Family owned, friendly, nice fishtank. Thanks guys.

Alex Holme

The most genuine garage I've found in the Bow Valley, been there several times now and have nothing but good things to say, last time they quoted me 1/3 what canadian tire quoted and did the work the next day.

Brandy L

Not only great service & affordable but fantastic people run the shop. Contacted them and that same day they managed to squeeze me in. Thank you so much guys! Keep up the great work

Cole M

Good people, they went out of there way to help me out. I would recommend to anyone

MOA for Dr. Chris Dusik

Definitely recommend this place!! I just showed up one day with an overheated engine and they helped me on the spot. Did not charge me anything to diagnose the problem and tell me how to get home safely without having to replace the radiator at that time. He checked my oil too and added some just as an added bonus. Great service!!!

Andy lam

Good place to fixing automobile problem

stu mair

Hardworking, dependable and honest. Best shop in Banff for getting your vehicle seen to.

Tyler Morin

The owner Sal was very direct and helpful. The service advisor at the front desk was also very helpful. Much appreciated.

Bridget J. Fearing

I needed help in a pinch; Courtney and Sal saved my day! They made time in their fully booked day to diagnose a problem with my car and make sure I got home safely. I got the problem fixed elsewhere, but will be forever grateful to Courtney and Salvador for their expertise, care and attention. The Bow Valley is lucky to have them. Outstanding customer service. HIGHLY RECOMMEND.

Jr

Arrived Friday night after close with a faulty starter,By Saturday morning Kelly and his friendly staff was able to find me a new starter and be on my way by Saturday afternoon ,Provided Quick And Reliable service would recommend.????????

Candace Pond

Loaded up the car with our 5 month old and dog this AM en route from Calgary to Kelowna. Engine light came on 30 mins outside of Calgary and we were left scrambling to find a mechanic who could take us in for an inspection. Banff Service Mechanic squeezed us in amidst a busy schedule and got us back on the road safely. Thank you Kelly and Roger for your service and accommodation for our family! Highly recommend.

Annie Townley

We were very impressed by the service we received. Courtney was super friendly and took time to explain everything in detail. The service and response was timely and professional. We felt like everyone went above and beyond to take great care of us. I would highly recommend Banff Service!

Tess Gi

It very good

Jawwad Ashraf

We wre on a road trip in our minivan from Mississauga to Banff and on 20th September I found that there is a smoke coming out from under the hood. I immediately checked the nearby mechanics and found that Banff service has best reviews. I went there in the morning and yes they are the best workshop in Banff. Coutney, Will ans Sal were very helpful. They squeezed me in despite other appointments. Will explain me in detail what is really needed to fix the minivan and what can be done later. They were very honest and didn't try to add anything extra to my bill and fixed what was necessary. Thank you guys

Baylee Cooke

Awesome! Fast and convenient. They got me an oil change last minute. Awesome and super friendly staff + amazingly cute shop dog. Highly recommend.

Perry Davis

Friendly, helpful, prompt. Could not have asked for a better auto repair experience.

Mickey Yaskow

First time using their service, I dropped my car off this morning for an oil change and they included a complimentary ten point inspection - was not expecting it, lovely surprise when I came to pick it up. Service was friendly and professional with very fair pricing, highly recommend!

Vivian Huang

Very helpful and good attitude !!!

Garrett Boudreau

Had a bit too much fun in the SUV and got into a fight with a snow bank. These guys were the only shop in town willing to help me out (only needed 2 screws and a piece of plastic cut) pulled up unannounced and the gentlemen promptly took great care of my car and got us back on the road. Couldnt ask for better service or a friendlier attitude towards helping

Duncan Reynolds

Super helpful and accommodating. All the work was carried out to the highest standard. Our car now runs so nicely!

David Parr

Great mechanics and the finest people you'll ever meet. They went to incredible lengths to get our truck fixed ASAP so we could continue our vacation. You won't find a better place to do business.

Bengt Kunkel

Pulled in with my car for an oil change. They gave me a complete inspection and told me about any other issues and offered me fast and great service in a very busy week. Absolutely recommended!

Andrew Westerman

Pulled in with car making strange sound. The staff was very friendly and even did a quick diagnostic. The mechanic out front was busy on a job but still took time to help. We took a quick rip around the block, by the time we made it back to the shop he had diagnosed it as left rear wheel bearing failure. His diagonosis was fast and right on! We were on vacation from Montana with a Subaru outback.

Leon Paul

Had some tiny issues with our car (cigarette lighter/ weird noise). Got there without an appointment, but the man at the front desk helped us out even though they were totally booked out. Fixed the lighter/charger and told us where the noise was coming from. Would definitely go there again.

Rob House

Great service! Fast and reliable.

Willem Stewart

Awesome service

Alex Radulski

My car overheated when it was -35c and the coolant pipes froze. Brought the car in and I was on my way in 2 hours with some good quality coolant. Couldn't be more thankful. Very well priced and excellent service!

盧麗娟

Good service !

Jeff Tessolini

Good place owned and operated by locals. They go above and beyond with their service even on a simple oil change.

Susan Cameron

Above and beyond service ! As a walk in customer........Thankyou Sal for making time !!!

Hailey S

Will is fantastic. While they were completely booked out for the week, Will took the time to diagnose and take care of us while we were driving through and noticed some odd noises in our car. We did not have service done but walked away with a full understanding of what was wrong and felt very cared about and taken care of! (And would’ve totally gotten work done had they been available!)

Leane Janz

Excellent service! We brought a tire in for repair after a flat tire on #1. they were able to fix it right away. We came back a few days later to get the tire retorqued and they helped right away and checked all tires and air pressure. All the staff were super helpful. Thanks for the great service!

Warren Spence

Will is excellent! Service is pricey. $49 for a simple flat tire repair.

Sofie Kvarnström

Great, friendly service! Definitely recommend!

PARAM SIDHU

Easy to convenient in Banff, fair prices, well- maintained and friendly staff

Ben Brand

Great service!

Chris Rathwell

Stopped in for advice and they were helpful, knowledgeable and quick to service. The owner and tech did not need to help me and took it upon themselves to provide sound advice and help me out at the last minute. Great staff, great owner and great business. 11 out of 10!

David Thomas

Great people, great service. Went the extra mile for a small need, and is greatly appreciated.

Jay Cee

These guy's are the best. 10/10 all the time

Steven Monk

Did a great job cleaning up my rim.

Jamie Pinkney

Highly recommend these guys as they went above and beyond to help me out with everything

AJ

These guys and girls have the right stuff. Experienced, intelligent, fair priced service. My go to shop in the Bow Valley.

Jarrod Anderson

The customer service at Banff service is the reason I keep going back. I took a competing quote in and they halved it. I had complications getting to the garage on the day and they didn’t mind at all, I brought it in the next day and they did it on the spot with such a great attitude. Anyone considering going elsewhere, come to me and I am certain I’ll change your mind in a heartbeat. Obsolutely unbeatable. Can’t thank you guys enough!!! 10/10

Mia Luhan

Great service and awesome staff! Highly recommend them if you're looking for good mechanics around Banff/Canmore. :)

jamiebutterfly1

First class, professional, dealership quality service from start to finish! We were on our first family vacation with our 3 and 6 year old, camping in Banff when our brakes went on our honda odyssey. Called Courtney first thing in the morning and she is amazing! She worked with us to find the parts we needed, and went the extra mile getting us into the shop the same afternoon! Wil and Sal took great care of our van and got us back on the road again safely, in less time and for a whole lot less than in would have been at the honda dealer! This team is exceptional, their pride in their work and customer satisfaction shines through....They even washed our van when they were done! Banff Service really cares about you and your vehicle. If you are in the Banff or Canmore area and are in need of service call or email Courtney. You can rest assured that Wil and Sal will get you and your family back on the road again safe, and sound in record time! Thank you guys, and Courtney ;) for turning a frustrating "brake"down into a painless experience! We are truly in your debt, Sincerly The Buchinski's

林春安

Very good skill and service and kind !

Kayla Daciw

These guys helped me out in a horrible situation and were efficient and caring! Strongly recommend

Mat Lachapelle

Best car service in banff!!

bastien guida

(Translated) I had a breakdown during my vacation in Banff and I was not satisfied with the service of the garage The staff were friendly but I had to wait 5 days for a mechanical part, with delays that have changed 3 times. In the end, following the repair, I had exactly the same breakdown 1 week later in another city. In addition, the price of the new part was much higher than in the other garage. I do not recommend this garage. (Original) J'ai eu une panne pendant mes vacances à Banff et je n'ai pas été satisfait de la prestation du garage Le personnel a été sympathique mais j'ai du attendre 5 jours une piece mécanique, avec des délais qui ont changé 3 fois. Au final suite à la réparation, j'ai eu exactement la même panne 1 semaine plus tard dans une autre ville. En plus le prix de la pièce neuve était beaucoup plus élevée que dans l'autre garage. Je ne recommande pas ce garage.

Jérôme Pepin

I’ve been there a year ago (yeah I know, I’m late on my review...!). I just needed a quick check on my car’s fluids (brake, power steering, etc.) Even if they were super busy, they took the time to look at them and make sure my car was good to go. The mechanic was such a great guy and he gave me a few tips for my old car. Highly recommend!

Sen Yang

Today when I pass through the Banff, when the speed over 100 km my car start shaking, I am a little bit worried about safe so google this auto shop to take a look, it’s during lunch time so I can’t find anyone from their office, I have to ask some help from the workshop, there’s one dude he was so nice and helpful, after help me check out the wheels he told me there might be some mud on my wheels destroy the balance of the car, after wash all of the wheels everything’s good again. I don't know his name, just came here to say thank you so much????????

Cliff Pybus

Opened the shop on the weekend to get my truck back on the road as I had to head out for work(completely blown strut and cracked spindle). Very knowledgable. Cool fish tank. Decent prices(it is Banff, after all). Would be five stars if it was downtown!

Tom Noether

Simply the best possible experience!! We're seasonal here in Canmore, having driven from the US in our 2008 Prius. We've had intermittent warning lights that will require a visit to a Toyota dealer (closest is in Cochrane). I called Banff Service and asked if Will could/would run codes on the car to see what was causing the warning lights. He was terrific; said it would be alright if we stopped by the same day and he would help me right away. That's exactly what happened. Will gave me the code so I would have fewer concerns before visiting Toyota in Cochrane. I also know what part will be needed for the repair. I offered a couple of times to pay for the service, but Will refused...very kind. You simply can't ask for better!!

jarold jarold

Absolutely great service from Courtney Sal and will. Got my old jeep back up running for me .within the budget I had too! Great locals ! Freindly service and fair pricing! I would give them 10 stars but 5 is the max

Charity Carlson

My friends and I had a flat tire in a rental car driving up to Banff from Montana. After changing the tire to the spare we brought the tire to this service center to potentially be repaired. Although the tire wasn’t repairable, they checked all of our other tires for safety and did all of this swiftly, without an appointment and were extremely kind and helpful.

陳莉婷

Great work and professional .

Julien Dick

The guys from Banff service are awesome! Highly recommend going there if you are having troubles with your car or van! They were really helpful and honest with me. They did a great job with fixing some major problems on my van in a short amount of time, to a fair price.

Bev Martin

Vacationing in Banff when we encountered unusual noise in our vehicle. We were concerned about travelling home so contacted Banff service to have the vehicle checked. We were accommodated the next day and had the necessary repairs completed (bearing and caliper replacement). The work was done quickly and under estimate and we were relieved to have our vehicle ready for our return trip. The service was very professional and allowed us to enjoy the remainder of our vacation. We would highly recommend Banff Services and are very appreciative for their assistance.

Caron Glickman

OMG--this place is amazing!! We broke down in Banff during a short getaway from Calgary--what a pain. We had our car towed to Banff Service just because we had to pick a place and it was Sunday and everything was closed. Between AMA and Banff Service, we began to see the light at the end of the tunnel re: getting our car back on the road. Courtney at the service desk was super helpful and she kept me in the loop about the car's diagnosis. I highly recommend this place!

Isobel Braham

Affordable and excellent service! Undoubtedly the best place in Banff for car service and repairs!

Claudia Vaillancourt

Amazing service. I stopped by in a panic today because I could hear a noise on my car that wasn't right. I had my front rotors done at my dealership and long story short, bolts on the front left caliper were missing. I could have killed myself. Thanks to Banff Service, I am safe and sound. I would recommend them to everyone.

Vanessa Rosen

I arrived without an appointment because my engine light suddenly came on. I arrived about 1 hour before closing time and they did everything they could to help me. Normally they didn't have an appointment available for another week. They quickly took a look and finally it was nothing serious. Thanks to them for their availability and their kindness!

Katie Farmer

Will and Roger were so nice and friendly. They were really honest and had best intentions at heart. Would recommended

Daniel Tripp

Terrible service and got over charged for something that wasn't even fixed. Never again.

Julie Ann

We were on our way to the ski hill on Good Friday when our car overheated. We called several auto repair places and finally we were able to speak with Will at Banff service. He said he would have a look at our car and make sure we were safe before we headed out on the road. He got us patched up and we made it home no problem. He went above and beyond to help us on his day off. Thank you!

Jasmine Verrall

I had some work done on my car by Sal and Will and am extremely satisfied. The quality of the work is top notch and they were efficient and thorough. It is evident that the mechanics are highly skilled and qualified and that the team strives to provide the best customer service in a nice down to earth, genuine manner. I would highly recommend Banff Service to anyone who is looking for a welcoming, trustworthy mechanic shop in the Bow Valley.

Brittany Leeson

When my trucks alternator quit right outside Banff, I was forced to tow to a mechanic. I was nervous for my bank account- whatever shop I chose had me by the balls as I wasn’t going to tow it anywhere else. Thankfully I chose this shop- they were incredible. Great service, priced fairly, and had me back on the road in two days (despite having to order the parts!). They kept me updated, and everyone I spoke to was incredibly polite, kind, and professional. Thanks so much for the help!!

Ken Craig

5 stars all the way!!

Mitchell Lewis

We’re not very friendly and supposedly did a full check but very obviously didn’t. Then tried to charge an arm and a leg for a single wheel bearing change! They also charge a heap for labour. Be careful!

Heidi Swabey

Pulled in on a snowy Saturday morning with a completely flat tire. We were traveling from BC back to Edmonton. They guys were great! They shuffled a couple jobs around & got us back on the road in no time! Very grateful. Great service, fair prices & we were well taken care of. Thank you Banff Service ????

Andy Chrisan

Great service, Great Value and Great work, these boys know what they are doing...

Iemke Janssens

We had a flat tire on the way to Banff. I dropped the flat tire in the morning. They called me back early in the afternoon mentioning the tire could not get fixed. They asked our timeline; we were leaving the next day. They made some phone calls; and found tires for us in Canmore. We picked up the tires. Upon arrival at the shop, they took immediately care of us and changed the tires. Awesome service; really a great job!!

Braden and Katelynn Lomax

We were in Banff on holiday from Arkansas, USA, and had a flat tire on a Canadian holiday when most shops were closed. We found Banff Service on google but they were closed, plus it was almost 5 o'clock anyway. However, Will was at the shop and repaired our tire anyway. A great guy and willing to help tourists! Thanks Will! Ron

Ken Easthom

We were driving to Lake Louise and Banff for a few days vacation and our check engine light came on during the weekend. I phoned Banff Service first thing Monday morning and talked to Courtenay, who even though was booked for the day, managed to squeeze us in. They were very friendly and helpful.

Nelson Wong

Very awesome place. The people are helpful and honest, highly recommended. The lady and the guy were super willing to help. They are all so nice.

Conrad Kehler

Exactly what I'd hoped for ! I wouldn't trust my Lexus/Landcruiser upgrades with anyone else