You will see the information of people who are using the services and products of Canadian Tire (Tires) in Baddeck (Canada).
At this moment the business has a rating of 4.2 over 5 and that rating is based on 127 reviews.
You may have noticed that it has an average rating is very good, and it is founded on a very large number of opinions, so we may conclude that the assessment is quite reliable. If many people have bothered to evaluate when they've done well, is that it works.
As you know, we do not usually stop to give reviews when these are correct and we usually do it only if we've had a problem or incidence...
This Tires belongs to the category of Department store.
(Translated) The advisers are great, it's been like 4 times I've asked what oil it takes in my chare and it's always the right one! The more I go there, the more I become a good man ... But for the better! (Original) Les conseillers sont super, ça fait genre 4 fois que j'vais demandé quel huile ça prend dans mon chare et c'est toujours la bonne! Plus que j'y vais plus que je deviens bonhomme... Mais pour le mieux!
(Translated) I have quality service because I had hooked parts I had the clerk and and very happy call from the DIY part service (Original) Moi j’ai un service de qualité car j’avais des pièces crochets j’ai eu le commis et et appel très contente du service pièce de bricolage
It's a great place to shop Cashiers are always friendly If your looking for something specific you will always find a worker to help you out. It sure will be nice when this COVD19 is over so you can roam the isles freely. They also have Curb Side Pick Up ☎️
UPDATE: my call to the Customer Contact Centre didn’t resolve the problem but I called the Bancroft Store GM who honoured the sale price and apologized for the inconvenience. I’m a happy guy. And I didn’t have to build the Log Splitter which is a huge win. Original Post: I had been waiting for a log splitter to go on sale. I’d been saving up, and getting gift cards from family for birthdays and Father’s Day, but also decided to get a CT credit card to make the purchase happen. So I went into the store last week and I approached the customer service clerk and explained I wanted a log splitter that was on sale and needed a credit application and she said she wasn’t sure if they were doing apps in store because of COVID. I didn’t like the “not sure” response but she said I could do it online myself which I thought was fine and was approved for $3000. So then I called the store to make sure the inventory that was showing online was accurate and explained I now had approved credit and casually asked how they’d get my credit card number while I waited for the card so I wouldn’t miss out with on the sale. The lady told I had to wait for the card and then asked me why I didn’t fill it out in store because then they could access my credit card number. I was quite annoyed now since the other staff member staff sent me away and I think it’s just because she really didn’t want to do the credit app or find out. Had I known they couldn’t pull up my account afterwards, I would have asked the lady to make sure apps couldn’t be done in store. So then I asked if they could put the a splitter aside for me and I was willing to put a down payment on it and the lady said that everything was first come, first serve. I was trying to spend $1399 and they didn’t even try to solve the problem that they created. Seriously, they didn’t want my $1399. I am expecting the card any day now but now the splitter I wanted is back up to $1799. I’m a loyal Canadian tire customer but this is experience has left me questioning whether I should start shopping somewhere else. I’ve got other complaints about catalogue items not even being in inventory but I think my post is long enough. I get that COVID has made things more challenging but I lost out on a sales item, and CT Bancroft lost out on $1399 simply because the staff member didn’t want to find out if I could do a credit app in store. That lady didn’t even try. I also drove 45 minutes to the store and 45 minutes back. A complete waste of time and this has happened twice recently.
Oh the employees at the Bancroft location are crazy great! They are so excited weather you're paying you master card or buying batteries feels like I'm wanted there every time I walk in!
(Translated) A lot of service and have found everything (Original) Beaucoup de service et ont trouve de tout
good store ,staff are very helpful
(Translated) Found a bit of everything and service is good (Original) Ont trouve un peu de tout et service est bon
Had great service
Pretty much always have what I go there for at a price I can afford. Also, I'm surprised at some of the reviews, since I've never had any real problems with any of the staff. The vast majority of the time the staff are a Hoot ! - My guess is that the staff's attitude is most likely a reflection of the customer's attitude ! . . .
Groceries,dollar store and a pizza place. All good.
(Translated) Very good service, I had the help of an employee who took the time to research for me to find the product I was looking for. (Original) Très bon service, j'ai eu l'aide d'un employé qui a pris le temps de faire des recherches pour moi pour trouver le produit que je cherchais.
It a ok store never got most of the stuff in the flyer
Got my truck 2 new Canadian flags for the big weekend...
Because
Crowded but ok.
(Translated) Super good service! Comis and cashier always smiling and available to help! Good work! (Original) Super bon service! Comis et caissière toujours souriant et dispo pour aider! Beau travail!
(Translated) Great (Original) Super
Yep Id have to agree with J Char 100% on this very sad such a shame its gone this way .... Maybe change the name to "LIBERAL TIRE" now would suit you guys alot better !!!!!
Great always a plaseant place to brouse !
I recently ordered a plow for my truck online to be delivered to Bancroft store. 2 weeks later I received an email that the plow was no longer available. The plow still showed available online so I called the online service. They looked into this and found the plow I ordered and paid for was shipped to Bancroft and was given to some one else even though my order number was on it. Now over a week later still waiting for the replacement to show up. Plow finally showed up after missing 2 more promised dates. The Manager was very apologetic and gave me a discount for the trouble, and had his team load the item in my truck. Happy to have the plow now not happy about the circus it took to get it.
Now that Canadian Tire closes it stores now I can't get on the website to shop for my daughter for Easter i can't look at bikes or nothing. How is someone supposed too see what they get. Very disappointing.
Disorganized and not very well stocked
(Translated) Never enough boxes, but good inventory. Not as calf as that of matane (Original) Jamais assez de caisses.mais bon inventaire. Pas aussi veau que celui de matane
Nice store, clean friendly staff
The Canadian Tire in Bancroft has GREAT customer service.
Don't take your vechile here to get serviced. Twice I phoned to book an apointment to have my car looked at, showed up and the guy working service looks at me, laughs & said hah won't be today try Monday and closed the door. I left and went to the Sydney store and they took me in right away. Absolutely disgusting customer service at the garage.
They are trying hard to push self checkout
(Translated) This is my store center for my repairs (Original) C'est mon centre de magasin pour mes réparations
Big store with lots of selection.
Staff are courteous
Found half of what we were looking for.
It's got everything your looking for. Prices are reasonable.
Well stocked
staff stand around talking and avoid people who need help. When asked for help they seem irritated and bothered by a simple question or to get something out of locked display. bring a lawn chair and supplies for the line up, you will be there a while..
Great sales for christmas staff is nice and friendly, cashier was amazingly helpful and friendly. Thank you kim for your help in the houaewares department and the lady she called to help is with Christmas tree
(Translated) Good price stock bin (Original) Bin du stock bon prix
Great selection with very friendly knowledgeable staff.
Canada's Kmart. Yes, a full auto part shop, but so much more. This store has an excellent outdoor department with a really large fishing tackle section.
Bancroft mall should have everything you need great service too
Same as every other Canadian tire
It's Canadian Tire! If you can't find what you are looking for...You are in the wrong place or the item probably doesn't exist! :-)
Good shop with plenty of selection and friendly staff.
Very small store with only a few items.
Good
Good mike and Ben are wicked help.in auto
Excellent selection and location close to ferry ⛴ thanks ????
Not so spacious but still great prices and everything you would need.
Good selection of everything, especially outdoors equipment
Came in for a few small cleaning items when the lockdown ended. Lines were moving well, and the door greeter was very friendly. I don't her name, but one of the employees that works on the floor is FANTASTIC. Always extremely friendly, positive, and more than willing to help. I've described things to her in the weirdest way and she knew exactly what I needed and helped me find it, along with providing ideas for the job itself. If I find out her name I'll update the review, as she deserves a raise. I believe she works in / around the hardware section.
I enjoy shopping here...
(Translated) Good (Original) Bien
(Translated) Terrible customer service persists with me to reimburse me when I bought the bluetooth speaker 2 days ago. Look stupid if you don't know how to work with customers, change your job, my dear. Manager who is obstinate and makes me have a big attitude LOL they ended up reimbursing me when I spoke to them about the law of the consumer I had come as a tourist having lived in the city of baie-comeau from 2005 to 2010 you can be sure that I will not buy anything from your store. (Original) Service à clientèle lamentable s'obstine avec moi pour me rembourser quand j'ai acheté le speaker Bluetooth il y a 2 jours. Air bête si tu sais pas travaillé avec la clientèle change de job ma grande. Gérante qui s'obstine et me fais de l'attitude un gros LOL y'ont fini par me rembourser quand je leur est parler de la loi du consommateur j'étais venu en touriste ayant habité la ville de baie-comeau de 2005 à 2010 vous pouvez être sur que j'achèterai pu rien à votre magasin.
At the fishing area, the service was baaad!!! The young man was useless!! - 1 ????
Very helpful and friendly
Interesting selection of guns
Great staff. They just do not carry as much as most Canadian Tire stores.
(Translated) We find everything (Original) On trouve de tout
Need a better washroom
I'm always looking for a deal when I'm there
Same as all Canadian tires for the most part. Staff is very friendly.
Staff are nice and helpful at this store.
It's a Canadian Tire
Found what we wanted
Very organized and Clean. Customer service is unbelievable. You don't see this kind of service in the city. Boxing week sales were a plus.
Someone helped me pick out a window wiper, but grabbed me a driver's side instead od passenger side. Exchanged it quickly, after I noticed (when I tried to put it on). Simple mistake, and I had a nice time helping an older man learn how to use the touchscreen to find wipers for his own car. Other times I have been, there have been plenty of people around to help me look for something.
Its good but some of the employees are a little bit chessed 90% of the time
Friendly and helpful staff, except for one particular customer service manager. Returns must be fought for even when it's clearly within policy, and are given so begrudgingly it's as if the money is coming out of her own pocket. It's so silly, I shop at many Canadian tires, and I only experience that at this store.
Big store with good selection. Service is spotty. Checkout can be slow. Poor returns policy with very slow service.
(Translated) Quality tool I bought my hunting knife there it's been 5 years since I left it and it is like new I also buy a fishing rod with which I will fish my biggest pike (Original) Outil de qualité jai acheter mon couteau de chasse la bas sa fait 5 ans que je lais et il est comme neuf jai aussi acheter une canne a peche avec la quelle jai pecher mon plus gros brochet
It had a sale
(Translated) There ruxe (Original) There ruxe
(Translated) Agree to repair 3 punctures on Saturday evening at 17:20 to 760 km from the house. or arrive 20 minutes after closing. It's more than service. Thanks again. (Original) Accepter de réparer 3 crevaisons un Samedi soir à 17h20 à 760 km de la maison. soit arriver 20 min après la fermeture. C'est plus que du service. Merci encore.
Courteous and quick customer service at the curbside pickup. I love shopping here.
Store is too narrow and most of the time it doesnt have what I need for projects, some staff are mild and strange.
Better than most.
good
Better than usual
Good service and good quality
Found what I needed.
(Translated) Great service as a garage (Original) Super service comme garage
Its Canadian Tire. Great customer service at this small town store.
Found the manager and worker rude
This place is a hit or miss on the customer service ! Yesterday I had a great one ???? I feel like management should work on the customer service ( staff being more friendly)!
Everybody, is ALWAYS SteALiNg...
(Translated) Great service with the purchase of a ping pong table! And even had the right to a free delivery from an employee who saw me badly taken with my car and the size of the table which clearly did not enter and a lot of patience from two young employees who served me and who tried everything to help me put her in my car !!! Thank you (Original) Super service à l’achat d’une table de ping-pong! Et même eu le droit à une livraison gratuite d’un employé qui me voyait mal pris avec mon auto et la grandeur de la table qui entrait clairement pas et beaucoup de patience de deux jeunes employés qui m’ont servi et qui ont tout tenté pour m’aider à mettre sa dans ma voiture!!! Merci
Love shoppin at my local ct. Store
So many tires!
Usually has what I need
Great store
Typical
(Translated) We wait a long time probably for lack of staff (Original) On attend longtemps probablement par manque de personel
Disappointed in the customer service department. Hard to find someone to help....
Small store but exceptional customer service. I will pick CT over Walmart any day!
(Translated) Canadian shoots like another ... employees avoid you so you do not ask them any questions. But otherwise there is always stuff in inventory (Original) Canadian tire comme un autre... les employés t'évite pour pas que tu leur pose de question ????. Mais sinon il y a toujours les trucs en inventaire
(Translated) Lots of discounts, just be patient the item you are looking for comes special at one point (Original) Beaucoup de rabais, suffit d'être patient l'item que l'on cherche viens en spécial a un moment donné
Great selection in the hunting and fishing section always walk out with something new
Friendly staff very helpful.
Nice Canadian Tire. Got some good advice from the guy at the parts counter for some boat problems. Prices were great and checkout was fast. Lots of great toys for he cottage for sale in here too!
Good
They have what you need.
love that store, new owners know how to stock it !!
(Translated) Lots of stock (Original) Beaucoup de stock
(Translated) Great (Original) Super
Had a great visit staff were got lots of help.
They have tires
It was alright, but I swear you would have a better chance of finding Jimmy hoffa then getting someone to find the 1 thing that you're looking for.
Helpful staff
(Translated) Quinquaillerie clean and garnnie (Original) Quinquaillerie propre et garnie
For a small town they have a good selection!!!
(Translated) Good initiative to have set up a common waiting line for the checkouts. Well done!!! (Original) Bon initiative d'avoir mis une ligne d'attente commune pour les caisses. Bravo!!!
(Translated) Good (Original) Bien
(Translated) My favorite store, good for morale (Original) Mon magasin préféré,bon pour le moral
(Translated) Very good store but slow at the auto parts counter, the rest of the store ok. (Original) Très bon magasin mais lent au comptoir de pièces automobile, le reste du magasin cela ok.
Great service.
They tried putting item back that was returned missing pieces at full price... This store is always sneaky
(Translated) Good sports shop (Original) Bon magasin de sport
Gave us the wrong parts
Clean and organized helpful staff
Always thought of Canadian Tire as the essential place for everything u need.
(Translated) It looks like the parts department has opened a daycare ... You call his answer or his answer calls him then all you hear his clerks ask each other about who is doing what ... Nobody who say hello or a moment ... 30mn trying to have someone on the phone and always the same thing ... Anyway go elsewhere to buy parts. (Original) On dirais que le département des pièces s'est ouvert une garderie... Tu apelle sa repond pas ou ben sa decroche le telephonne puis tout ce que tu entend ses les commis s'ostinner entre eux sur qui fais quoi ... Personne qui dit allo ou un instant ... 30mn a essayer d'avoir quelqu'un au bout du fil et toujours la meme chose ... Bref allez ailleur faire vos achats de pièces.
Needed new brake pads. Got us in right away and an oil change to boot. Very reasonably priced as well.
Great staff, great store, but the curb-side pick up self-check-in system is flawed. It doesn’t give any user feedback, 3 times out of 3 I see confused customers and chaos.
Nice store.
Before writing this I read the reviews and found some of the complaints about customer service disheartening. However, my experience with an employee, Jessica in Hardware was amazing. She was pleasant and was determined to make my experience a great one. The icing on the cake was when she noticed a cut on my hand and offered me a bandage. I thank you. I'm 70 years old and Jessica was a breath of fresh air in an era where customer service is getting more like the experiences of some of the lesser ratings this store is experiencing. I hope management recognizes people like Jessica and her great work ethic. Larry
(Translated) Good employee service. (Original) Bon service des employés.
I'm normally a very patient and understanding individual when it comes to retail purchases, returns etc, but the service at this location is just atrocious. If you are just looking to walk in, buy a product and then leave i suppose its fine. But if you aren't use to the layout, have a question or just want to be treated like more than a dollar sign, then head elsewhere. After my latest experience, that's what I plan on doing. I worked in retail for a number of years and I can understand what its like to be on the receiving end of customer's frustration (even when something isn't your fault). But every time I visit this location they are obscenely rude, don't converse with you unless its to tell you how much change/total is owed, and they are so unhelpful its almost unfathomable. I attribute all this to poor management, because I have never experienced such poor customer service in any other Canadian Tire location. Its frustrating because I have been a patron of this company for the last 15 years and I always speak so highly of its products and services. Unfortunately, I feel as though I should warn my friends, family and any other individuals visiting this location.
Mom say's....I'm not supposed to say anything if I don't have anything nice to say...bye.
alway what U may need good cost
Close to home but hit or miss sometimes.
Just got back from taking my car in for Full Undercoat and oil change. Was informed that undercoat gun broke half way through so I was giving a $15 discount on a job not done. Decided to check the oil, and oil cap was not even screwed on and oil is over full. WILL NEVER USE CANADIAN TIRE SHOP AGAIN!
(Translated) Very good (Original) Très bon
(Translated) Very nice store (Original) Très beau magasin
Huge fishing and outdoor selection friendly knowledgeable staff
Good
I used to hold out on buying items in the city and try to support the stores in Bancroft but after the holidays, I will no longer do that for Canadian Tire. They refused to honour the 5$ off energy coupon issued by the Government! Then they didn't believe that the light bulbs were included on the rebate so they called the Ottawa store where I had purchased the same bulbs with the coupon. After they had me wait at customer service for 15 minutes so they could call the store in Ottawa, the associate on the phone told them that they honoured the coupon. They still refused to honour the coupon!! I asked for the store manager and she had already spoken to the associate and refused to even listen to me! I wasn't looking to trick anyone or take advantage of anyone and it was confirmed by the Ottawa store. Terrible experience and terrible business move on their part. I wont drive out of my way to go there anymore and ill do my shopping at Home Hardware or back in the city. Truly disappointed.
Friendly and easy to deal with staff. Took good care of us during our visit. Our car broke down and they were able to fit it in to see what might be wrong with it. Thank you!
Our car broke down about 20 minutes outside Bancroft on Saturday and we were towed to Canadian Tire after the auto service had closed. The service manager, Fred Potts told us we could leave our information and they would work on our car first thing on Monday. True to his word, when Monday morning came around Fred ensured that or car was looked at as soon as they opened and kept us updated. But, what was really phenomenal was how Fred responded when we learned our car was beyond fixing. He helped us try to sell our car – since we didn’t know the area – called car rental places for us, called a taxi for us to take us to where we were renting our car from, and arranged for a local scrap yard to buy our car and take it off our hands. He also offered to drive us - during his break – to the car rental place, if the taxi was too expensive. My husband and I are fairly young and had never been in a situation like this before; having the support of Fred Potts and the Canadian Tire staff was a huge comfort to both of us.
Great place to shop with a large variety of in stock items. Covid 19 aware and friendly staff willing to help. Love Canadian tire stores, period.
(Translated) Very good service (Original) Très bon service
Great sales
Canadian Tire centre has everything I need
Curb side pickup is a joke. They expect someone to wait 4 to 5 hrs to get a simple item off of the shelf. What are these employees doing inside the store if they can't simply walk over grab an item and bring it outside? I used to enjoy shopping at this store but now its a joke. Amazon is making billions while small businesses are dying off.
For a small store they usually have what your looking for but hard to find help.
Huge outdoor section with a great selection.
Aisles are narrow and a bit crowded. But otherwise a typical Canadian tire.
This is where camo was born.
It would be nice if the staff would take their air pods out of their ears while WORKING. He actually had to REMOVE the ear bud to even hear me when I had to repeat my question.... All the times I've worked retail I've NEVER been allowed headphones on the sales floor. Ridiculous.
Purchased a kayak at this location and found every member of the staff to be very courteous and friendly.
Closest Canadian Tire outside of Huntsville if you are on the South East Side (East Gate) of Algonquin Park. It is not a "mega" store, but it has everything you need. If you live in the area you can order items to the store for easy pickup. Staff are polite, usually helpful and expected knowledge base for a Canadian Tire Store.
Great store, except it's very tiny. The wood pellets sometimes are wet, and useless.
(Translated) A magadin worthy of the name. The shelves are in order, the signal sheets clear and numerous. I also managed to get exact directions without difficulty from the counselors on the floor. (Original) Un magadin digne de ce nom. Les tablettes sont en ordre, les fiches de signalisations claires et nombreuses. J'ai aussi réussi à obtenir des indications exactes sans difficulté de la part des conseillers sur le plancher.
Small buy friendly.
Horrible Customer Service. I required something in the fishing department, it took forever to find someone who had the keys to help. When she finally came she was very rude and acted like it was such a big deal to open the cabinet. It seems like the staff in the early day are better then the evening. If I ever need anything from Canadian tire I would rather drive to the Syd ey store then deal with this one. If I could rate this store any less then 1 star I would. Very frustrated with the poor poor customer service.
Good shopping experience and friendly staff and covid protocols being very well followed.
Have a cottage up this way and they always have what I need unlike the inventory issues in the city.
Took the wife's car in to have tires installed & changed around, they stripped one of the wheel studs& never even mentioned it. But made a note on the service order that one of the wiper blades had a crack in the rubber. I discovered the stripped stud& returned to tell them, they blamed me for doing it.
Super helpful staff, I can always find what I need and if I can’t then they order things in, love this store!!
Hate those self serve tellers
Good little Canadian tire. Everything you need. Problem is on Saturday Tom Hunt and his dog are there.
Lot of stuff
It's got what you need
(Translated) Tidy store. Sometimes lack of staff to respond to customers. I made an order online which never reached its destination (Original) Magasin bien rangé. Manque parfois de personnel pour répondre aux clients. J'ai fait une commande en ligne qui n'est jamais arrivée à destination
Found what i was looking for
Your regular Canadian Tire.
(Translated) Clerk present and knowing (Original) Commis present et connaissant
(Translated) We find a lot of things !! Fishing, car, yoga tapos etc !! Very practical! (Original) On trouve pas mal de chose !! Pêche,voiture,tapos de yoga etc !! Bien pratique !
Great people they didn't have what I needed, but they showed me were I could get what I needed with their competition. Very thankful.
Customer service was not very nice.
Well stocked and clean with vrerh helpful staff
Love this store
Canadian tired.
This covid situation has made staff and customers forget to be civil to one another. Also blocking the ends of isles in order to create a ridiculous one way system presents a serious situation if there ever was an emergency. Not a pleasant visit at this Canadian Tire store
(Translated) Good service, I arrived late and no problem ... Welcome. (Original) Bon service, je suis arrivé en retard et pas de problème... Bon accueil.
Good staff .. Helpful and courteous
Friendly people
(Translated) Always my choice for troubleshooting and house parts! Thank you (Original) Toujours mon choix pour le dépannage et les pièces de la maison! Merci
(Translated) Very good, a trusted team to service the vehicle. (Original) Très bien, une équipe de confiance pour entretient du véhicule.
Cool
(Translated) Very good service speed of execution and no shortage of stock (Original) Très bon service rapidité d'exécution et manqué pas de stock
A bit chaotic in store, but the staff is handling it really well and are very helpful. And pick up of pre-ordered items is a breeze.
This is the worst Canadian Tire. Employees very public about hating working there. Never found a pleasant employee. And the worst, most unfriendly ones work at the Customer "Service" desk. Have to go there as it's the only one in miles.
(Translated) Bad service can open at any time. And the comis poorly formed and rarely findable in the store (Original) Mauvais service peut de caise ouverte en tout temp . Et les comis mal former et rarement trouvable dans le magasin
Loved it
Though I sincerely acknowledge these are unprecedented times and staff are exhausted and stressed, so too are customers who are doing their very best in this new world. Going into a store is now foreign and intimidating to say the least, completely outside our norm. Though the store layout and practices may be old hat to staff, this is not true for those of us who’ve been home for 2 months or more (for your safety and of course our own). 100% of the customers I encountered maintained complete distancing, where helpful in guiding each other through the store (especially areas that seemed to put us in a perpetual loop ... had some good chuckles) and kind. I wish I could say that for ALL the STAFF where so rude and made the experience all the more uncomfortable and exceedingly even more intimidating. Did I make mistakes in my nervousness? Most likely, but I was navigating while being fast to allow others constant flow in the store. Came home with 50% of what I needed. We’re in this together people ... each with our own stories and stresses ... rudeness and intimidation is not the answer, ever. I’m going to put this away and tell myself it was a coincidence that each staff member was simply having a bad day. The cashier was the icing on the cake, gave no verbal direction of how/where to proceed and succeeded making me feel supremely unwelcome. Come on people, we’re better than this.
great customer service but the store is too small for their inventory. I felt clostrphobic
A smaller Canadian Tire, however, great selection of goods.
Good service
They welcome customers well and ask if they need assistance.
Spar Rd. Canadian Tire sent me to this location; they found my item after searching for 15 mins. They have a great staff working as a team.
Lots of great stuff here but you can almost never find someone to help you out. They have some deadly deals, especially around black Friday and Christmas, and usually actually have it in store.
They had the item I had been looking for and couldn't find in the city. I am happy I checked there.
Christmas prices
Very friendly staff.
John in Auto service was great
Very nice store...great new and improved sporting section
(Translated) Lacks inventory when announcing specials. (Original) Manque un peu d'inventaire lorsqu'ils annonce es spéciaux.
Large store and lots of staff
This is a decent Canadian Tire with an excellent selection of outdoor and garden equipment and a wide selection of fishing and game equipment. Its a true Canadian Tire, not your run of the mill downtown store. Its a bit hard to navigate since its so packed with stuff. But you'll definitely find more than you would downtown here. The selection is much better and the prices are about the same.
GREAT SERVICE DEPARTMENT
The staff are just amazing. Couldnt of picked better people to show off a canadian store ♡
Awesome store, awesome staff!
I was unable to find someone to help me. Just like every other Canadian Tire store I have been. Always disappointed with your lack of customer support. Not sure why I wasted my time again. I called, they took my info, and still no one called me back. Go figure!
(Translated) There is almost everything! (Original) On y trouve de tout ou presque !
Great customer service on our gazebo..and an update on our other merchandise coming in .Thank you Canadian Tire North Sydney. Always enjoy shopping at your store.
Friendly service, clean store hand sanitizer readily available
(Translated) If there had been 10 stars well that's what I would have given you. Wednesday morning is 8/8/2018 we were heading to Manic 5 and we had a problem with the Kia Sportage we thought it was the right rear brake but after checking with the mechanic it turned out that it was the bearing. Immediately they took charge of the car and a client who had the appointment left his seat and I take this opportunity to thank him publicly. . I especially want to thank Director Mr. Dany Fournier as well as the mechanic for so much empathy towards us. Customer service they know what it is and I greatly appreciate it. Hope to see you again just to say hello. On this good day and THANK YOU THANK YOU THANK YOU TO ALL OF YOU WHO ARE PART OF ADVENTURE. (Original) Si il y avait eu 10 étoiles et bien c'est ce que je vous aurais donné. Mercredi matin soit le 8/8/2018 nous nous dirigions vers Manic 5 et nous avons eu un problème avec la Kia Sportage nous pensions que c'était le frein arrière droit mais après vérification avec le mécanicien il c'est avéré que c'était le bearing. Immédiatement ils ont prit charge de la voiture et un client qui avait le rendez-vous nous a laissé sa place et j'en profite pour le remercier publiquement. . Je veux spécialement remercier le Directeur M Dany Fournier ainsi que le mécanicien pour tant d’empathie envers nous , Le service à la clientèle eux ils savent ce que c'est et je l'apprécie grandement . Au plaisir de se revoir juste pour se saluer. Sur ce bonne journée et MERCI MERCI MERCI À VOUS TOUS QUI FAITENT PARTIE DE AVENTURE.
Just looked around while waiting for the ferry to Newfoundland, it's a very crowded store
(Translated) Redesign and there is everything. Be careful because they have stock in the warehouse which is not on the shelf. (Original) Réaménager et on y trouve de tout. Attention car ils ont du stock en entrepôt qui n'est pas en tablette.
All Canadian Tires are superb.
(Translated) Very good service (Original) Très bon service
Lovely
Large and well stocked for summer
Store floors marked for social distancing but customers ignoring signs and staff, other then cashier's, are not redirecting customers. Store is cluttered and difficult to move around. Otherwise as far as a Canadian Tire goes, it's a Canadian Tire and mostly what is expected.
Great to shop at always has wat u need and cheaper than the other ones
The employees there are amazing
A little dirty and slow.
Great Staff friendly and efficient service!
(Translated) Very good service (Original) Très bon service
Good staff, very helpful.
Friendly staff, helpful.
(Translated) Lots of things but the service leaves something to be desired and it often lacks boxes (Original) Pleins de choses mais le service laisse à désirer et il manque souvent de caisses
Thank you for enforcing the mask mandate against these silly Karen’s. Absolutely wonderful employees too I will definitely shop here again
(Translated) We find all but one comis (Original) On trouve de tous sauf un comis
Great store. Just recently went in for some camping dishes that were in the flyer and the young lad went searching for it as it had just come off that days truck. Found it within minutes, where many would have said, it must be back there somewhere come back later. This store has always met our expectations!
(Translated) G found my product (Original) G trouvé mon produit
Ordered on line. Pickup at the store.
It's a big store for a small town and has pretty much everything you would expect and more from Canadian Tire.
Wrong item given at curbside pickup. Was a cheaper item than what I paid for. Runner employee was really kind and helped me quickly.
Picked up an order purchased online
(Translated) The tvs are really very cheap (Original) Les tv sont vraiment à très bas prix
Everything u want
This particular Canadian tire is overcrowded with merchandise and just seems too tightly packed. Staff are super friendly. Depending on the reason for your visit you may be disappointed. I found their tool section small but their hunting section is large.
This was my first time into the Canadian Tire in Bancroft and definitely won't be my last. I got everything I needed and more. Bluetooth speaker to windshield wash fluid, oil and filter to cat food and litter. And who can forget sugar! And there wasn't a single shelf that wasn't fully stocked. Lots of friendly staff available and lots of computers to search if need be. I even got the wiring harness for my CD player in my van and antenna wiring. Plus a double charging cord. Amazed and I'll be back. :)
they got pretty good stuff
I recently broke down in a remote area north of Bancroft and was towed to the CT service centre after close on a Sunday night. I was stranded and had to stay the night. I spoke with Robert, a service rep, first thing in the morning and after explaining my situation he assured me that they'd try to get me back on the road ASAP. They did exactly that and I couldn't have been more appreciative. Many thanks to Robert and the mechanics working that Monday morning.
Good store for the most part
Not impressed with customer service. Definitely more concerned with corporate policy than being useful or personable. They find excuses not to assist you.
Very disappointed with the customer service at this CT..especially the manager! I’ll be using the home hardware going forward
The very best Canadian Tire Around, and good service and staff.
Great place great people
good place to get basic gardening and home repair items
Had what I went for easy to find, service was great
Nice store with friendly staff
If you don't like Canadian Tire, we'll never be friends. Go there, shop, enjoy.
The staff, even though they were running for the first major holiday in the country setting heat, were very helpful and accommodating. I appreciate things like this.
I love this Canadian Tire, the people that work here want to help in all your shopping needs. In Toronto or Etobicoke they dont want anything to do with you. Specially the one on Albion Mall..
Sarah gave excellent service the car was finished earlier than they said it would be and the price quoted was fair and reasonable
Helpful
Horrible customer service, the store is small and cramped, huge line ups most of the time , ask for help finding something and it’s like ask someone else attitude, . They almost knock you over as there walking through the aisles, I’m going to the store in Sydney, worth the drive
The staff at this Canadian Tire care and are willing to help make your shopping experience better. Very friendly and happy to speak with. The girl at the customer service desk was exceptional! Thank you Canadian Tire.
Staff are always helpful, just little frustrated with directing arrows due to covid, otherwise everyone is super friendly.
(Translated) Nice place for camping gear (Original) Belle place pour de léquipement de camping
Really friendly and knowledgeable staff that got us out of a pinch.
Very good
(Translated) Always the same Canadian pull !! It is not enough to build a very nice and big store so that there is service. (Original) Toujours le même Canadian tire !! Ne suffit pas de construire un très beau et grand magasin pour qu'il y ait du service.
I'm sorry for talking badly about the customer service at the auto centre of Canadian Tire Bancroft . It was Saturday August 5th 2017 around 9:30 . My husband wanted our car brakes to be fixed. We were in an art Show.. The guy in charge made both, a young guy and my husband to wait around fifteen minutes talking with another guy about the cars in a magazine. Then called the young guy in front of him. The "friend" came back again, talked for ten more minutes while my husband was waiting to ask a question. When finally his turn came He asked if the brakes could be fixed. He answered in bad mood that they won't do that because they would closed at 12:00 noon. Imagine My husband almost lost his temper. The guy saw him in the line from the beginning and made him waiting for around 25 five minutes talking nonsense with his friend. We are from Scarborough.
Guy at the service dest for parts and service was grumpy.
⭐⭐
Nice spacious clean store with everything you need for cottage Country. Lots of sale items. Helpful customer service and friendly cashier.
Great Service
Easy layout found what I needed quickly and was back on the road.
(Translated) Have found what we need and the team very nice (Original) Ont trouve ce que nous avons besoin et l'équipe très gentil
(Translated) Nice sale (Original) De belle vente
(Translated) The after sales service is non-existent and the employees are stupid in addition to taking us for fools. (Original) Le service apres vente est inexistant et les employés sont bêtes en plus de nous prendre pour des imbéciles.
It's your standard Canadian Tire store...Staff very helpful and friendly.
Thank you for squeezing my car in to get my tires done! My tires were in really bad shape, and they were fully booked, but they were able to get me in Soni could drive safely home (back to Ottawa) ! My car was done in the time the said and feels like a brand new vehicle. Price on the tires was good, and they tookt he old ones away (with a small fee) so I don't have to worry about them myself.
It's great in there. Sometimes the floor arrows are confusing, but only if you don't pay attention to where you are going. The app tells you what shelf and how many are left in whatever store your looking in, which makes navigating the store a lot easier. There is plenty of parking, and wheelchair accessible entrance. Friendly staff.
(Translated) I like bcp (Original) J'aime bcp
Friendly service.
This place is great good people if u need help there is workers rite there to help messa
Small location but perfect for the area I guess. It's cramped inside, but they have what you need, or they'll get it. Friendly staff. Very helpful.
Great selection & perfect cottage country hours. Lots of parking & close to many other main staple stores. Always love to check out CT! Pricing is on point & sales are always ongoing.
Smaller store, friendly staff.
Regular Canadian Tire - same as every where in Ontario
Never have what I'm looking for ...Sale flyers cone out, go there early on the day of the sale and they don't have any
Great store
Great store. We found everything we needed. Spent over$200. Love the big chair out front! Cashier was friendly.
Love this store!
A couple of weeks ago while driving through the area, my tire got a pin hole leak. Thankfully Canadian Tire was open and I spoke to Fred in the Auto Department who was able to arrange to take me right away. They fixed things up in no time and had me on my way. Thanks to Fred and the team for your friendly support!
Nice store. Staff are helpful but swamped with summer time business levels
(Translated) Weak point no service but the store is perfect. Full of goods easy return etc (Original) Point faible pas de service mais le magasin est parfait. Plein de marchandises retour facile etc
Only place to get real service !
Staff are excellent and will try to assist any way they can
Had to wait quite a while for my curbside pick up even though there was only one car ahead of me and I had received my email saying my order was ready.
Always friendly staff would like to see the store updated and renovated like Belleville in Peterborough
(Translated) Good (Original) Bon
Went in for a truck battery. Good service in and out quickly
Great service today. Some businesses would just tell you what aisle to go down when looking for an item, but not Kim, she took me exactly to the item. She was very customer service friendly. It was like having my own personal shopper while visiting Canadian Tire today. We come every summer from Peterborough & always shop here. When I said Thank you to Kim for her help she said she treats all her customers the way she would like to receive service herself. They should make Kim, employee of the week. ???? Cheryl ????
Friendly staff but prices are high for the items that they have in stock.
(Translated) Very slow (Original) Tres lent
Almost always has what I need
(Translated) Best store to equip yourself (Original) Meilleur magasin pour s'équiper
(Translated) Have found all (Original) Ont trouvé de tous
I always have the best customer service at my Bancroft Canadian tire. My husband and I were looking for certain length of battery cable and were approached by a sales associate. He offered help and found us what we needed. Awesomeness! Updated April 16th 2020 : We called today to place an order over the phine due to COVID. Our sales agent Karen S. was the most patient and friendly lady and was such a pleasure to deal with. Thank you so much for all your help today, you are an amzing sales associate.
(Translated) Worst service I have ever had in the parts department ... so much so that I said to let it go I went to napa where there is professional service. (Original) Pire service que jai jamais eu dans le departement des pieces... tellement que jai dit de laisser faire je suis partie au napa la ou il y a un service professionnel.
Great place to shop great warranties and service. Awsome selection and service. Thank You Canadian Tire.
Great selection of outdoor and sports stuff.
Good place to go
(Translated) Great and clean (Original) Super et propre
Everyone at that store was so helpful and cheerful! Was great!
Very nice people service good
Fast service. Found what I needed quickly
Shop here often when visiting friends. Anything you need they can order in. They are very helpful staff.
(Translated) Very good place (Original) Très bonne place
Love this store more than other CT's
Good place to shop
Great
(Translated) Of everything we're looking for (Original) De tout ce quon cherche
Awesome auto service guy was great
Very difficult to recommend this store. Staff are unwilling to help you with questions. Had a very unpleasant experience with a cashier. Extremely rude and unprofessional. Shop anywhere but here.
(Translated) The stock was mixed up with the clerk too (Original) Le stock etais mêlé le commis aussi
Impressed with the outdoors section here i never mind making the hour commute to check things out and i always find what i need !
I'm from Ontario and my car broke down almost a hour and a half away from here on labour day Friday. The auto service department in North Sydney gave me the time of day to see my car on Saturday and was able to have myself and my girlfriend back on the road. The staff, service, and price can't be beat. THANK YOU!
5:25 pm shopping!
If you cant find it there us always a very helpful employee that will go the whole 9 yards to help
The service was not that good in the garage waited 1 hour to replace a tire
Always a great service
(Translated) Customer service is poor. There is no communication between the departments. I made a return for an improperly mounted bicycle and I called 4 times in two weeks to hear from the bicycle and each time, no one knew there was a bicycle to repair. (Original) Le service a la clientèle est médiocre. Il n'y a aucune comunication entre les départements. J'ai fait un retour pour un vélo mal monté et j'ai appelé 4 fois sur deux semaines pour avoir des nouvelles du vélo et a chauqe fois, personne ne savait qu'il y avait un vélo a réparer.
A smaller store but I found products I haven't been able to find for a while. Lot of in store specials.
(Translated) Out of stock (Original) Plus de stock
Friendly staff
Typical Canadian tire but son the staff who work customer service are a bit hostile at times.
Friendly and helpful
Awesome staff
One stop shop
Usually find everything I need in one stop
Awesome
Cashier was the nicest lady. Long cash out line that moved very quickly
(Translated) Good (Original) Bien
No line ups, in and out with everything I needed in under 5 minutes! Clean store friendly staff.
Having the circumstances of driving an old and worn-out car has its challenges. The service, care, concern and adaptability of the Automotive group constantly gave me the most excellent service, customer care, understanding and flexibility in keeping cost down one could imagine. I trust them totally and need never find any other place to meet my automotive needs. I am treated like a friend and family. Sitting in the waiting room and listening to the abuse of anxious and fearful customers troubles my mind. Hats off to the service reps who calmly deliver daily excellence behind the desk and in the shop! .
Nice store, staff friendly and helpful
Awesome it has great products
Good store
Love it, almost always have what i need
Just don't use their automotive dept and you'll be fine ;)
friendly but a concern returned a sleeping bag that cold spots when transaction was completed and cashier made a bunch of circles on my original receipt I asked for a receipt showing the return... you don't get one ... nothing even a photo copy? no never had this happen before you always get confirmation of the transaction
Great staff.
Terrible Customer Care & empathy experience!!! Out of province touring NS (heading Sydney to Shelbourne) and had a flat tire, struck in North Sydney with family including children. Waited for store to open am to fix the flat (explained situation). The Tech ician in Charge Albert would not want to take us in till 11am but was prompt in advising another repair store closer (reason short staffed & have oil change appointments). Also was really grumpy (scowling in fact). Buying a bulb inside the store, manager Bernie was kind enough to ask if we needed help and was surprised when we mentioned the situation. He did go over to the technician and came back saying they will see us now. We went back and the technician was furious but took in our car ... we should've left! Cause he made us wait, angry, fuming doing other car oil changes to prove a point. This is my first time doing a review and forced upon me... cause we are Canadians and this is not what we are known for or should be known for ... especially when folks out of town come asking for help. I had to go in and explain again to Bernie who was again very kind. Bernie went to check and then finally we were out of there. Not complaining, but probably some lesson here.. Dennis. Customer from 7.55am to 9.20am.
June 24, 2018 we had a flat in Killaloe and were told we could drive for five hours on the donut, I disagreed. When we got to Bancroft the service area was closed but my sister found someone to help us. Kevin was absolutely wonderful, my sister bought a new tire and he put it on for us so that we could continue to Peterborough and Stratford. Thank you Canadian Tire Bancroft and especially Kevin!
Handy store for everything from repairs to new items
(Translated) Auto service more and more pitiful. Looks like they have excuses at all. Never responsible for their setbacks. Managers without words. The agreements are not respected in Baie-Comeau. Sad, it is not possible to enter 0 star. In short, the customer always pays the bill. (Original) Service auto de plus en plus pitoyable. On dirait qu'ils ont excuses a tout. Jamais responsable de leurs déboires. Gérants sans paroles. Les ententes ne sont pas respectées a Baie-comeau. Triste, il est pas possible d'inscrire 0 etoile. Bref le client en paie toujours la facture.
I found everything I needed and the store wasn't busy or clutter the staff was very nice
Rudest Canadian Tire staff ever!! Will never walk into that place again! Disgusting and disappointing.
I was at the end of an isle with a cart. There was an employee with a cart blocking my way. I waited patiently until she asked if she could help. I told her nicely that id like to go down the next isle. If looks could kill ida been lying on the floor! My only alternative would have been to turn the cart around and wheel it back down that isle and around. She had to move her cart 4 feet! Im 61 years old and spent $415 in this store! In the future ill go to minden which is the same distance.
Friendly staff. Had what I was looking for. In and out in less then 10min
Went to Canadian Tire in Bancroft on the weekend to buy a generator. When I called about it, they told me that they didn't sell dual fuel generators and they were being discontinued and wouldn't be getting any in. To my surprise I seen that they had one in stock while online. I went to purchase it. They gave me the run around saying that because of covid I would have to go to the shipping department and load it there. Just pay for it first they told me. I did. I went to get it and they loaded it on my truck. I had other purchases but they were just rushing me to pay for the generator before I could get anything. I went back to the store today which is 2 days later. I explained to the manager Norma-Jean that I didn't realize it wasn't an electric start generator, she told me that I should have asked more questions, (which I am not sure I would have gotten an honest answer) and that it was an expensive lesson. She had no customer service etiquette what so ever. She was rude and this isn't the first time. It will be the last time I make an expensive purchase there. I will shop in the city from now on.
Typical ctc store in cottage country
Overwhelming with all the people, no one was following the arrows or giving me my 6 feet of space and there wasn't anyone enforcing it. I work in retail, I know how hard it is but the guidelines need to be followed.
by far the friendliest CT in the country
They almost always have everything I am looking for and most of the staff are very knowledgeable and small-town Friendly
(Translated) What a beautiful store (Original) Quel beau magasin
Bancroft Canadian Tire has a huge assortment of everything you'll need while living in a cottage Country. They are stocking shelves regularly. I also like holiday teamed shelves. Even though Bancroft is small, happened to me few times that one person from staff was rude, what's funny that was the same person all those times and I am local. Other than that still 5 stars. I've been to few other Canadian Tire stores and this one is the best so far.
The lines and arrows for covid makes things complicated and confusing. Blocking off isles doesn't make any sense. It causes people to run into eachother, the opposite of what it's supposed to do. Super friendly staff that are knowledgeable make up for it but the floorplan needs to change. Take note to how no frills did things. It works.
Horrible they send out flyers and dont have the item in the store when you go.Dont send out flyers until ITEMS COME INTO THE STORE!!!
Very friendly staff, helped me load a patio dining set in my truck.
Worst customer service !! If you're going to buy something make sure it's on a Friday when their sales start. I bought two boot trays on a Thursday that went on sale the next day - $3.00 off. I called to chat about it and they were so rude when I asked her to stop calling me 'honey'. I'll never buy from them again.
(Translated) The mechanic has saved me big problems (Original) Le garagiste m a sauve de gros problemes
Very good and helpful.
A bit expensive for its selections but it is well stocked
(Translated) Correct experience but difficult to find a comis to help. (Original) Experience correcte mais difficile de trouver un comis pour aider.
My 2nd home
They are very helpfull
Pleasantly surprised. John in the service area very helpful and Mark the mechanic took time to show and explain the issue with my vehicle.
Was in the store today and dearth with a young gentlemen I believe his name is Colton in the auto department I had dealt with him a couple of times before and amazing service he goes above and beyond every time I am in the store either me or my husband great job I’ll be back to deal with this young man more
Nice store
Always enjoy going to Canadian Tire it's a man's store and yes for the ladies also
Lots of products and very helpful staff. One of the biggest selections of guns and ammo out of all Canadian tire loacations.
(Translated) Good service (Original) Un bon service
(Translated) The owner was unable to justify the price differential between two comparable antifreeze products. (Original) Le propriétaire n'a pas été en mesure de justifier l'écart de prix entre deux produits d'antigel comparables.
Cashier was rude, staff didnt maintain physical distances and aisles poorly organized. Never go on the weekend!
Great help at lighting section
Very good service and super friendly people .
Not good
(Translated) Canadian Tire and one of my favorite store in Baie-Comeau for everything that is produced in everyday life, for outdoor sports products, there is also a little bit of electronics and a very nice hunting department and fishing, the store is very well organized, we can shop online and come and collect our purchases a few hours later, we can buy hunting licenses, fishing licenses in this store, they have a very nice interior shelves and outside for gardening (much cheaper than Botanix and just as high quality) you can also buy materials for the house, for maintenance or renovation. The store has a car garage and one of the largest choices of car parts for trucks available on the North Shore, you can find the house brand "Motomaster" as well as many other brands of tires, all kinds of tires. 'oils, maintenance fluid, light bulbs, in short everything you need for your vehicle as well as the possibility of having your car serviced by the Canadian Tire garage and the professionals who work there. I withdrew a star ???? from my note because unfortunately I find that in the hunting department, fishing staff are not able to advise you in a professional enough way because quite simply because they do not know enough about their subjects and things. 'tis a shame. (Original) Canadian Tire et l'un de mes magasin préféré à Baie-Comeau pour tout ce qui est produit de la vie courante, pour les produits de sport d'extérieur, on trouve aussi un petit peu d'électronique et un très beaux rayons chasse et pêche, le magasin est très bien agencé, on peut faire des achats en ligne et venir récupérer nos achats quelques heures plus tard, on peut acheter les permis de chasser, les permis de pêche dans ce magasin, ils ont un très beau rayons intérieur et extérieur pour le jardinage (bien moins cher que Botanix et tout autant qualitatif) on peut y faire aussi des achats de matériaux pour la maison, pour l'entretien ou la rénovation. Le magasin dispose d'un garage automobile et l'un des plus grands choix de pièces de voiture pour camions disponible en côte Nord, on peut y trouver la marque maison "Motomaster" ainsi que bien d'autres marques de pneus, toute sorte d'huiles, de liquide d'entretien, des ampoules, bref tout ce qu'il faut pour son véhicule ainsi que la possibilité de faire entretenir sa voiture par les soins du garage Canadian Tire et les professionnels qui y travaillent. J'ai retiré une étoile ???? à ma note car malheureusement je trouve que au rayon de chasse, pêche le personnel n'est pas capable de vous conseiller d'une manière assez professionnel car tout simplement car ils ne connaissent pas assez leur sujets et c'est dommage.
Customer service at the self-checkout Lanes has a lot to be desired
Well stocked
No comments
(Translated) Beautiful surface and offer. Staff available and appreciated out put the sometimes difficult temper of the lady at the service! (Original) Belle surface et offre. Staff disponible et apprécié hors mis le tempéramment parfois difficile de la dame au service!
(Translated) I had a lot of help from the auto / mechanical service department (Original) J'ai eu beaucoup d'aide du département service auto/mécanique
Always extremely helpful here in the sporting goods department
Well stocked, friendly staff!
Great store with helpful staff!
nice staff
Extremely poor customer service and disregard for the current pandemic precautions they should be taking...reported to their corporate office
Great staff.
Every time I go to this store, there is an issue. Either the item I'm looking for is not available or they don't know what it is. The staff is never around when you need help. It's like they hide from you!! The dark haired, female employee in sporting goods is the rudest and most nasty person I have had to deal with in any retail place ever. I can not believe that this is the way this store is run, especially here in my area where people are so sweet. When there are very few places to shop in our area, you have to go there for certain items, but if I can get it somewhere else, I will drive many kilometers to go elsewhere. Be forewarned if you need to go there, I hope you have better service then most people have!!
It wS very busy didn't stay long.
(Translated) Staff at his business (Original) Personnel à son affaire
i would never take my car there again ! They are the most incompetent people i have ever saw and had the experience to meet and ignorant .They want to throw parts at a car and hope that fixes it .They didnt realize as i told them i am mechanic know how they were trying to up sell on my coin .They have no idea what they are doing in my opinion. never take your car there never .btw i made it home lmao .
Great staff and pricing.
I was short 25 cents. The customer service personnel helped me out lol
It's Canadian tire. More than just tires. I used to love shopping there. Now the prices are no different than any place else. Poor quality. Mostly Chinese products.
Staff was helpful to us in a quick moments notice.
Friendly cashier. Good selection of stock. Aisles aren't well laid out for social distancing. Otherwise great.
Driving home from Algonquin I suddenly had problems with my brakes, so I stopped in at this location late on a busy Friday afternoon - within 5 minutes they had a mechanic looking for my problem and he found an almost invisible hairline crack in an air hose coupling. This he quickly replaced, and my brakes were as good as new. - they were helpful, and polite, and what is more - they did not charge me anything as the work had been done so quickly!
(Translated) Good service (Original) Bon service
(Translated) Very good service and the staff are very competent (Original) Tres bon service et les comis sont très compétent
Department Head served us and was rude and miserable will try and go elsewhere in future
(Translated) Very well Good service. (Original) Très bien Bon service.
Standard CT. Staff were kind. Good selection of outdoor products.
Automotive slow service
Always stocked always friendly.
Excellent auto service.
Very helpful staff, and they remember your name.
Well it is Crappy Tire, not much else to expect, good and bad products, good and bad sales. Employees so far seem to know what they are doing, no bad experience yet.
(Translated) Something for everyone (Original) De tout pour tout le monde
(Translated) Very good service from an employee for helping to load a very large part. thanks again (Original) Très bon service de la part d'un employé pour son aide à embarquer une très grosse pièce. Merci encore
Fast and friendly service
Order Tru internet 20 sek p/c 1h .
Good selection and good service
(Translated) Very good painting department (Original) Très bon service département peinture
Rudest customer service. We have a cottage in Bancroft and have been shopping this location for years. Every visit we’ve had the “ladies” working there have been extremely rude and unhelpful. I would recommend new staff that actually want to work & be helpful to customers.
(Translated) Very good and welcoming service and good specials (Original) Un très bon service et accueillant et de bon spéciaux
Often short onspecials
(Translated) Quesque I don't like his that if his breeze or something else he does not reimburse in money but gift card not funny (Original) Quesque jaime pas ses que si sa brise ou autre il ne remboursse pas en argent mais carte cadeaux pas drole
Best Canadian tire I've been to, great selection for hunting and fishing, friendly staff , aside from groceries this Canadian tire is the only store you need when in bancroft
As always they were very helpful the store was very clean and I enjoyed my experience shopping there
Great helpful staff at part desk
Nice store. Clean and staff are quite nice.
Store is your typical Canadian Tire store. Some staff are rude and ignorant and shouldn't work there.
(Translated) While passing through Baie Comeau towards Labrador, I had a problem with the suspension on my car. It was Saturday so all the garages were closed but CT Baie Comeau managed to get me between 2 appointments to diagnose my problem. Fortunately, it was a simple thing. The mechanic and the person at the counter were very nice. Thanks for the helping hand guys. (Original) De passage à Baie Comeau vers le Labrador, j'ai eu un probleme de suspension sur mon auto. C'était samedi donc tous les garages étaient fermés mais CT Baie Comeau a réussi à me faire passer entre 2 rendez vous pour diagnostiquer mon problème. Finalement c'était un truc simple, heureusement. Le mecano et la personne au comptoir ont été très sympathiques. Merci pour le coup de main les gars.
(Translated) Great (Original) Super
Customer service is poor
Great selection and friendly staff
Dependable product good place for name brand tires
(Translated) Great service (Original) Super service
Big store lots of selection lots of parking
Friendly and helpfull staff for the most part. Also...it is Canadian , and should be suported
Needed new tires quickly due to an emergency and they were amazing. They squeezed us in last minute and got 4 tires in and done within an hour and a half. So grateful to be able to get back on the road to Halifax so quickly.
Everything you need
(Translated) The cashier who lacks respect (Original) La caisiere qui manque de respect
(Translated) Bad customer service always persist for the exchange by certain person (Original) Service a la clientèle mauvais toujours s'obstiner pour les echange par certaine personne
Very clean and neat store! Had everything right down to ice!
(Translated) I will not go back. (Original) Je n'y retournerai pas.
They do not honour mask exemptions. Extremely rude employees. Bancroft CT was my daughters and I favourite place to go for a day out together. We live in a rural area so a big retail store is a bit of a fun excursion for my 6 year old. I will never support this location again. Also have heard the same from numerous other people that aren’t ever going back to this establishment. Very sad they won’t support the people who support them.
Yup, I 100% agree with J Charr. It seems as though a lot of Negative Reviews, Magically Disappear so that their Reviews look a lot higher than they actually are. Many Negative reviews seem to be Deleted????
Dont buy the quantum fishing rods that are on sale. They all break at the tip.
Friendly and helpful service clean store Pleasant place to shop
We showed up in the middle of busy snow tire season with 2 sets of tires to swap over the day before the Rally of the Tall Pines and they kindly stayed late to get it done for us. If not for that, our race weekend would have been over before it started. Thanks!
(Translated) C the best Baie-Comeau store for tools and + !!! (Original) C le meilleur magasin de Baie-Comeau pour les outils et +!!!
Went out of their way to help me out
Brought a tire to get a simple patch for a hole then they must have taken off the tire roughly since the rim cracked.
(Translated) Very good service. (Original) Bien bon service.
(Translated) Baie Comeau store has a lot of inventory shortages and re-stocking issues (Original) Le magasin de Baie Comeau a beaucoup de rupture d'inventaire et des problèmes de re-stockage
Good customer service!!
Great selection and almost always have the products that they advertize on sale. Staff are friendly they have a great outdoors section in the summer. I wish they would have a larger display area for the seasonal items...it a little cramped inside with everything they are trying to offer there customers.
Had the parts I needed
Can't go wrong with CT!!
Staff was friendly and I found what I was looking for and more. Like shopping here.
Iam a regular shopper at canadian tire. I wanted to return an item without a receipt. I bought it with a canadian tire mastercard and it was a canadian tire house brand. The card is supposed to make it easier to return merchandise. The woman at the return counter made it difficult to talk to because she seemed to be in a bad mood. I have never had a problem returning anything at canadian tire until this recent event.
Wahroom was a mess, with toilet backed up.
Great service
Went in the store today to pick up brake parts that were supposed to be ordered in for me over a week ago only to be told by a different parts worker that the invoice shows they were not ordered and there is now no stock in the warehouse to order. I left the store very frustrated seeing as my vehicle inspection is up after the weekend and needed the parts for the inspection.
Good selection but the aisles are way too close together for me
Ordered online to pick up in store. Waited 45 minutes in line to get to the only customer service person available. Unacceptable. When I finally got to the agent, I then , and still am, as we speak, waiting for my item to be brought up to the front. I I used to love shopping here, but I will NEver shop here again. The attitudes of your Bancroft Manager and customer service agent is horrible.!!!
Had it all
(Translated) Incredible service to the Automotive Sector! Thank you Normand and Jean-Simon (Original) Service incroyable au Secteur automobile! Merci Normand et Jean-Simon
One of the best Canadian tires that I have been to! Helpful staff that always makes you feel welcome.
(Translated) The employees are very courteous and kind. (Original) Les employés sont très courtois et gentil .
Not very friendly staff in garden centre. I think they hate their jobs
I love this store ,it is a great place
(Translated) Good store for handyman and for the family ... (Original) Bon magasin pour bricoleur et pour la famille...
(Translated) Very well (Original) Très bien
Small store, but good collection of goods there.
Seemed organized well for Covid on a Sunday in a tourist town, your regular supercenter otherwise.
Great shopping and staff
Good visit. Helpful staff and ready assistance with a bulk puchase of totes.
I wanted to return a socket set after a ratchet broke the third time I used it. I did not trust the set to stand up to being “professional grade” as it claims. Was told I am unable to return it even though I bought it within 10 days. I would have to deal with the manufacturer directly. I guess Canadian tire does not stand by the products they sell. Terrible customer service.
Easy to get an appointment with out having to wait.
i dropped in to this store to get some salt for our water softener, after being directed by several employees to where the salt was (couldn t find it and being directed again to another area of the store) i gave up and went to pay for what i had picked up, I mentioned to the cashier that I couldn t find the salt, and my back was bothering me so I was leaving the store. This cashier asked me to wait for a second, looked up where it was supposed to be , got hold of an employee, Wayne to bring me two bags which he carried out to my car for me.Thank you to operator #112 for helping me get what i came for. A very thoughtful and considerate employee. This tool place today on January 22/17 @14.48.
Was overcharged for an on sale item and no assistance when I phoned I had to go back into the store find the sale tag myself and get refunded the difference.
(Translated) Poor auto service ???? (Original) Service auto pas terrible ????
Was approached quickly by young employee who was very helpful and friendly. Found what I needed and got through check out without waiting too long.
(Translated) Discounts (Original) Les rabais
(Translated) Several interesting discounts, but some were missing from the shelves? (Original) Plusieur rabais intéressant, mais certain était absent des tablettes?
Well hot damn, if this place isn't the bees knee I don't know what is!
Good service this time
Never had a problem or issues iv gone in looking for parts for old cars n 4 wheeler and they actually have the stuff that no where els in Ontario does also love the auto machinics last week i did a tierood end and realized some one stoll my grease gun went an asked if they could hit just the one an to my surprise they wheeled out the grease machine hit them all an charged me 5 $ with no appointment you guys f**kn rock
Very small and cramped
Didnt have qhat i was looking for in stock, had to go next door for it.
Only one cashier need more staff on a saturday morning
Great location Staff will go out of there way to help
We went in just before closing (so sorry, folks!) looking for some gear to shore up our camping supplies on a rainy damp day. Staff was super helpful, made great recommendations and tried their best to help us, thinking outside the box, and even told us where to source something CT doesn't stock. Thanks, Canadian Tire Bancroft. I felt very served, I felt like I was in good hands and all in all, a perfectly Canadian experience.
It's Canadian Tire enough said. Love all stores. I never leave with just what I went for. Always have in store specials, great staff. Wheel chair access and parking. A great place to look around. One very annoying thing happened today. A woman because she wears glasses and probably doesn't like the fog up due to wearing a mask decided she could go around with her shnozz exposed to others in the store. Shame on her but it was allowed. Not good Covid awareness CT
(Translated) It was impossible to reach them on the phone to pick up at the edge of the store as indicated on their website. I tried for 3 days. I went inside and an employee forced me to sign a document with his dirty pencil. Another employee said that it was no longer mandatory to sign during this pandemic period, but the first employee insisted that otherwise I would come back and cry! I have no problem signing if it is compulsory with hygiene measures, but above all, do not come and insult me for free. (Original) C'était impossible de les joindre au téléphone pour faire la cueillette en bordure du magasin comme indiqué dans leur site internet. J’ai essayé pendant 3 jours. Je suis allé à l’intérieur et un employé m’a obligé de signer un document avec son crayon tout sale. Une autre employée a dit que ce n’était plus obligatoire de signer dans cette période de pandémie, mais la première a insisté en disant que sinon j’allais revenir en chialant ! Je n’ai pas de problème pour signer si c’est obligatoire avec des mesures d’hygiène, mais surtout, ne venez pas m'insulter gratuitement.
Nice store with friendly staff. They always seem to have the items I'm looking for when I check online. Wide inventory of products.
(Translated) It lacks clerks (Original) Il manque des commis
(Translated) the ki clerk didn’t let the air motivate me too much to wash the car was shut !!! As if he was adding a job (Original) le commis ki navais pas trop lair motiver ma fais accroire ke le lave auto etais fermer !!! Comme si sa y rajoutais dla job
Large store
I got the desk I wanted. I went to my local Canadian Tire but they did not have it so they referred me to a Canadian Tire store not too far away and I got my desk there. Thanks for the referral and the service.
Great service!
Enjoy this store. Staff are very knowledgeable realistic and helpful. Bought a canoe and they brought it to our car and helped us put it on top.
Wanted to say how exceptional the customer service was yesterday, by Jennifer McDougall. She made my covid, curb-side pick up easy and hassle free. Thank you Jennifer.
Over priced and lazy employees. We were at a cottage for a week and needed some after bite because it was an all you can eat buffet and we were the meal. Every place we checked was out and this was our last hope. We checked the spot where the after bite was located and the shelf was empty. We asked an employee if they had any more and he had said if the shelf is empty, then that's all they had. We went to customer service and spoke with a kind lady there and asked her the same question. She checked her computer and it said they had 61 in stock which was odd cause there shelf was empty. She radios to the wearhouse to inquire about the 61 and turns out there's lots back there. She then asks for someone to bring 2 out to the desk where my wife and I are waiting. About 5 mins go by and my wife and I are starting to wonder where the employee with the after bite is. The customer service desks phone rings and the lady helping us answers. She says " Oh... ok" and hangs up. The customer service lady then turns to us and says " I'm sorry but apparently we can't bring the after bite out because we just got it in and it hasn't been entered into our inventory yet " After waiting the 5 mins, astounded to what had just happened my wife and I both looked at one another and walked out. My final note to this poor encounter is this.... If they had just got their order in, and it hadn't been entered into their inventory..... then why when the kind lady that actually tried to help us checked her computer did the 61 even show up on her screen. In my experience when your inventory depleats it goes to 0, and once you receive more you update your records to reflect your current inventory.
(Translated) Always what I need (Original) Toujours se que j'ai besoin
Awesome place to shop
Been dealing with Canadian Tire for the last 15 years and have never had any problems. It's always been a pleasure to shop there. Staff is amazing.
(Translated) Good price (Original) Bon prix
They have what you are looking for
(Translated) For the tools! (Original) Pour les outils !
Doesnt take directions well over the phone. Specifically asked for an oil change with synthetic oil. Didnt get it. Asked for a fuel filter change and never got it. Asked to check fluids and was charged for 110 point vehicle inspection. 300 dollar bill. This is the second time this has happened. They do all the easy work and nothing else that you ask for. Ive been waiting to get in all week, this is 2 days of my time wasted !!!
Good
Always great prices and selection.
(Translated) I went to buy a propane stove top and was able to get this from Wal-Mart, I bought the last one (Original) Je suis allé pour acheter une plaque de cuisson au propane et J'ai été capable d'avoir ça chez Wal-Mart, J'ai acheté le dernier
They had what I wanted and it was on sale. So good deal.
(Translated) Useful store. (Original) Magasin utile.
I have always found the items I need and a fantastic staff to help thanks
Had what I was looking for and did some shopping there as well?
Like going to stroll through the store at least in Bancroft...
(Translated) Own (Original) Propre
You can get almost any thing you need here.
Excellent
(Translated) Bom price (Original) Bom prix
(Translated) Superb (Original) Superbe
We ran into a flat tire situation on a Saturday evening just an hr or so before the shop closed. The tire wasn't repairable. I called the service Dept and spoke to Shane. He looked up the tires we needed, physically made sure they had them on hand (they were on sale even) and said they would be happy to help if we could make our way in asap. We got to the shop. The tires were out and waiting. They replaced both front tires (install balanced etc) within a half hour and we were out the door! Amazing service start to finish. Would highly recommend their auto service dept for your vehicle needs.
Good friendly staff
Rat maze with a alot of selection. Staff seems overwhelmed at times but are nice . Marks work warehouse is a nice touch in the back. Still a Canadian classic. Ps try the sausage stand outside ( sry vegans)
(Translated) The young clerk, Cedrick, was very kind to come and unload my pockets of dirt in my car. Smile and chat included. (Original) Le jeune commis, Cedrick, a été très gentil de venir décharger mes poches de terre dans ma voiture. Sourire et jasette inclus.
The staff in this store are amazing! It may be a small store, but it is well managed and the staff can't do enough to help. I recently had new tires installed and within a few weeks I showed up with a flat after running over something.... they took me in immediately and within no time I was back on the road. The staff get to know their customers and always makes them feel welcome. I love this place.
Fantastic staff at this location. Always well stock seasonally, everything you could need you will find here!!!
Had what I needed. But Stagg was sour when asked for assistance. Staff at the checkout was whining about a customer who wanted to return a fireplace. Could hear the details all over the store.
Always have what I need good prices helpful staff.
Busy store! Helpful staff and very friendly.