Here you will see the reviews of real people like you who used the services of Trail Tire Auto Centers (Tires) in the territory of Alberta (Canada).
To this day the firm gets a score of 4.2 out of 5 and that rating has been calculated on 113 reviews.
You must have seen that the average score it has is really good, and it is founded on a very high number of opinions, so we may think that the score is quite accurate. If many people have bothered to evaluate when they are pleased with the service, it works.
You know that we do not usually stop to put evaluations when they are correct and we usually do it only if we have had a problem or issue...
This Tires is classified in the category of Tire shop.
I went to this B&L store on the beginning of winter 2012 to search for a new winter tire set. They offered me a higher price than their competitors, but the sales person lied to me with a platinum service, where promise to exchange your winter and summer set of tires twice every year as long last the tires you purchase with them. That is a huge lie, because instead of give you the service, they give you a fake 50% off. They charged me today $135.00 dollars for a tire exchange. I don't recommend this place to any situation, even emergency, because they will rob you with their lies.
Good service and car tips.
I always take my mounted tires to Blaskin & Lane to be repaired for leaks, they always do a fast and efficient repair, and they remount the tire and rebalance the wheel, and they call me quickly when it's done, Ive never had a problem with thier service and I will return.
Dave and the team at Tirecraft provide outstanding service. I have been a customer for years. I use Spruce Grove Tirecraft for my tire needs as well as regular maintenance and repairs. The staff are honest and there have never had any suprises on my bill.
Very professional and quick service.
Took my Buick in for assessment of rattling noise in left rear wheel area immediately after hearing noises like a helicopter was in my truck. I thought it might have something to do with the brakes or the wheel bearings. I was about to travel the Rogers Pass and Coquihalla, and wanted to ensure that the car was safe to drive. Mechanic indicated that the noise could not be heard. I was told the brakes were checked and were fine. They pulled the muffler shield off the muffler and thought the issue was just a crazy Dame hearing noises I guess. I got the car home to Sooke BC. The pin on the rear brake caliper had sheared off and the pads and caliper now need to be replaced as well as the brake rotors. I don't know how the mechanic at Blaskin and Lane could have said the brakes were fine when a pin was sheared off? Had this been caught when I took it in the rotors would not need to be replaced. My repair bill has now been quadrupled. PLEASE, when someone entrusts their vehicle to your care, take the time to take their concerns seriously.
Excellent customer service from all the staff we came across here! My kids inherited their grandpas car, which came from a warmer climate. We brought it in to be winterized, meaning get fluids changed and a block heater installed. We were prepared to do all this when the gentleman called 2 hours later and said “good news, car is finished. Already had a block heater in it” Long story short, they tested fluids, rerouted the cord and tested the block heater and charged us absolutely nothing to do all this! We appreciate them being so honest with us. Highly recommend them.
Thx for the excellent customer service guys - I really appreciate it.
Very friendly. Been going there for years for my tires.
The guy answering the phone there is terrible. 3 times I've tried to call for quotes, once on tires, 2 other times for service. 3 times the guy has become completely lost. Maybe it's better in person, I haven't made it past the accent guy on the phone.
Dropped in on a busy day I realize, and had one single loose tire to flip mount and balance as it was a directional tire. I went in to pick up, and was quite shocked at the cost. I had a long drive ahead to Fort McMurray so I asked if it was possible to mount the wheel on my vehicle by chance. I was met with a sarcastic "No way, That's Impossible!" I like to support local business, but this cost was triple my usual Edmonton tire shop, and I felt the counter guy was actually happy to turn me away. When I got home and installed the wheel, I noticed that the valve stem was not even replaced at the elevated cost. Very disappointing service unfortunately. Since I drive long distances, hopefully a new tire valve will be installed when they are not so busy. ????
I've been dealing with the guys at tire craft for years now and I followed them over to the spruce grove location when they opened up on the east side of town. They have gone out of there way to find harder to find tires for my race car and serviced all my daily drivers and work trucks. Great place and good people working there
Not going to get into details , not worth my time . Let's just say I will never be back ever . Never been told such a crock in my life .
Excellent service at a fair price. Thanks!
I am visiting and need to drive the highway home. Asked them to check my tire pressure. They pulled me into a bay and filled every tire. So kind and polite
Great Service!!
We stopped in on our way back to BC on the 20th of Sep, after attending a funeral. We knew the van was due for an oil change, plus we wanted the tire pressure checked so we hoped they could fit us in. They took us right in. They were prompt in getting at it, personable, thorough and added 'extras' to the servicing. The price was reasonable. They have a nice layout to their waiting area and service bays - a nice place to sit and eat our 'fast food' breakfast while watching the progress of the job. I tried tipping, having seen the detailed way the job was done - refused. The service agent said, 'it's the way we do our work.' Needless to say my wife and I headed off feeling very good about their attentive work.
Fast, quick service with great prices.
There is a chance I have never had the level of service that I had here. In maybe any context. On the way to our wedding in BC I had a blowout on a Saturday afternoon. I called a few shops who could help me on Monday or later in the week which was not helpful. Orest at tirecraft said he would check if he had our tires in stock. He called to say they did but he had to see if his driver was still working. He called to say that his driver was off but that he would pick the tires up personally while we were on our way into town. Shortly after arrival orest informed us the wheel lock key was missing. Orest could have chosen to say we needed to sort this out later in the week. Instead he called the local dealerships to get a key for our wheels. He ended up getting a shop kit from a dealership and even used his own card to put down a deposit. He also informed us he would return the kit for us as he knew we would be out of town for our wedding. Once he was able to get the wheels off he had extra help for our car to ensure we could be on our way to our wedding as soon as possible. Based on this experience I would highly recommend that you try to use this place for your tire needs. They are friendly and committed to helping find solutions for people. The shop was very clean (we spent time in there trying to find the wheel lock key). Most of the staff were friendly and tried to check in with us to see how it was going. Again, I really think place like this should be supported.
Got a screw in sidewall of my tire. Happened after work so stopped in to get help..any help and was refused!! To busy. I have purchased a few sets of new tires from them .Wont ever again .I was basically stranded and guy at sales desk was not willing to even offer any solution and was rude to boot. Buddy without your customers you don't have a job or a business or anything so thanks for nothing!!!
They are professional, knowledgable, and fair. I've been going for 5 years consistently and never had anything but a positive experience.
I went in because I needed new front tires. Service was friendly and we got some new tires ordered in from the warehouse. They had my car done within the time expected, but installed the wrong tires even after myself and the salesperson decided on a specific set. The response I got from the sales person was "Well you got a good product anyways." This is the last time I ever shop at Blaskin & Lane.
The team at B&L - 16th Ave. are great and I know they've always got my back. Been going to them for many years and will continue to do so for many more!
We’ve always had excellent service. Over the last 10 years we’ve been bringing our vehicles for repairs and servicing. They do quality work, the staff are always friendly and the prices are reasonable. We trust their advice because they never try to oversell us and they clarify between work that needs to be done immediately and what can wait. Peter and Darren are always welcoming and helpful.
We've been customers of this shop for the several years now. Always going there for the oil changes and checkup. Really good service. Goran and Jelena
I had a screw in the sidewall of my tire, which I had purchased the warrenty on, and even though they are not making the tire any longer the guys were able to find a used tire to replace the flat. They had to have it couriered across the city, but I was back on the road a couple of hours later. No problems and no charge. Great service. Thanks guys.
They did a good enough job of changing to winter tires for my car, however, I got a bad vibe from the moment I walked in to pick up my car. The guy at the counter was barking at the techs to get back in the garage, the service was overpriced (I called Fountain Tire after to hear their all in price being $60 lower for the same tire swap), and they didn't need put my lugnut covers back on. They were left in the front seat for me to do when I got home.
Got a good deal on tires.
My experience at Blaski & Lane was very good, the guys did a good job and were very professional.
Absolutely blown away by my experience at this shop. I had some mechanical work done on my truck and had some tires replaced. Honest and fantastic service. Jeff went above and beyond getting the work I needed done. Very impressed, I will be using this tirecraft for all my future truck needs. Just going back end editing this review, I have had nothing but continued great service from tirecraft. Dave, Orest, or any of the guys at this shop always go above and beyond each time I drop by. They will keep my continued business.
I always take my business to this location. Straight forward, no nonense. The chaps at the front are knowledgeable and easy to talk to. Easy to kill time across the street at the mall while you get your work done. Great service, good location.
Always friendly courteous service with very competitive pricing.
Kent was great to deal with! Gave me a couple quotes and then helped me decide the tires that best suited me. Was in and out the next day in about an hour.
Pretty pricey for car battery..no choice when AMA deals with these guys for tows
Good job overall and would recommend your place for car service.
Friendly staff and exceptional service. Tell me exactly what I need to repair.
Good selection of tires and even in the busiest part of the season they got me in the next day. The staff there were awesome and really helpful Tons of parking too
Knowledgeable and friendly.
Exceptional customer service and great pricing! Opened the door to a spotless, well maintained building with that "new car smell" and immediately felt my vehicle was in good hands. They were able to book my SUV in for a tire repair the next day and fixed it at min cost while warranting their work. They also re-adjusted all four tire pressures, bolt torque, and 100km re-torque for FREE. Will definitely return for all tire services + more! Thanks guys!
Excellent service experience and very pleased with the product.
I've been bringing my vehicles to this branch for years. Always a positive experience. Fast service and always deliver as promised. Never any surprises. The price quoted is the price you pay. I've always appreciated their honesty regarding deferred work. And they're never pushy when it comes to additional services. I would 100% recommend this place for any vehicle service.
Amazing service every time
Everytime you go here they find hidden charges. The platinum warranty they sell you is not worth it, they tell you you get all these services included with the package and 50% off others but then they find exceptions that they swear they "told" you about but is not in the actual warranty wording anywhere. They talk a game but just avoid going here.
Service man determined an inexpensive method to repair wheel problem.
Darren and Pete I have always treated myself and I also take my company fleet vehicles there as well we are super satisfied with the service and they're always great to deal with
Just tried to drop off my car to have my winter tires put on after trying to call to get an appointment earlier this week. Gentleman was rude, and abrupt that they open at 730 and should have been there to get in the line up! Had I been told when I called(earlier in the week) be there by 730 or else, I WOULD have. Meanwhile there is a gentleman in front of me and he promptly gets his service by the end of the day after walking in in front of me, no appointment necessary. Maybe I should have had my husband come in with me, and I would have been treated with the same respect and attention. It was a different story earlier in the year when I purchased tires from them! Just lost a customer. Maybe I should have mentioned that we own a business that purchases thousands of dollars in tires/year?
Quick on-time service for reasonable price.
Great service, went in last minute for a Tire repair at the end of their day and they were quick to get me in and reasonable prices as well
Service was great...Would have been a 5 star if it wasn't that I dropped off 4 tires to be balanced at 920 am, and they weren't finished until 520 pm. I wasn't in a rush for them, but the guys stayed late to finish for the end of day.
Work was done, as promised. Have bought 2 sets of tires here and will continue.
Outstanding service and crew. My husband went to them today to fix our tire, and they did an excellent job promptly. Highly recommend their services.
Awesome staff, very helpful and polite
Called about tyres with very short notice and these guys helped me out right a way and did an excellent job ordering my tires and fitting them for me the next day. Brilliant customer service, I will be back.
I took my 2006 Audi S4 to Blaskin & Lane on 16th Avenue to get new tires put on. I have $3,000 19" OEM Audi RS4 rims on the car. I called ahead to make sure their machine was touchless and told the manager when I got there that the rims were like new with no scratches of any kind on them. When I picked up the car nothing was mentioned but I inspected the rims before I left. Three of the rims had 0.5" x 0.5" chunks of paint missing on the lips and one of them had 4" x 0.25" of paint missing along the edge of the rim. All of the rims had swirl marks in the face of the rim and gouges deep in the metal in the bolt holes. I have never seen anything like it. I asked the manager to look at it and he said "the paint just popped off" when the tires were inflated. I showed him the gouges in the metal under where the "paint popped off". It was obvious that they were tool marks. To their credit Blaskin & Lane did pay to have the rims repaired but of course they will never be like new. Another pain in the butt was all the glue that was left on the rims from the old weights. I finally got around to cleaning it off today and found Blaskin & Lane uses screwdrivers to remove old weights. It’s nice to have the glue off but the big gashes in the paint and metal are pretty noticeable. If you own anything you care about take it to Fountain Tire, Blaskin & Lane are butchers.
blaskin and lane on 16 avenue NW in calgary is the most trustworthy automobile shop in calgary. we have dealt with them for over 20 years with all of our vehicles and wouldn't take our vehicles anywhere else. including our warranty work. they are honest and fair priced. all five members of our family are long term customers as well. we have recommended them to all our friends and co-workers and have received grateful thanks from everyone we have recommended them to. so happy to be able to have full confidence in blaskin and lane and so grateful they are in our area.
All good - they git’her done at a reasonable price. Go there!
We have been a customer here for many years. I trust their advice on my car's maintenance and tires!
Always great, friendly and fast service!
Ì recently had Tirecraft install light truck tires on my F150. They did a good job, on time and although there was a discrepancy in price due to the tire size, they made it right immediately and satisfied me. And that's what makes this company rank high in my books. I'll definitely be back when I need tires or other work done. Thanks to Billy and the staff for an excellent job done.
Dave and his team were amazing! I took my Kia in for repair after hitting a curb in the bad weather and they were backed up a mile long with people needing their snow tires, they not only got me in, but repaired my vehicle a day earlier than promised and cost less than quoted!! It's not often you see a place under promise and over deliver in today's world!!! They have earned our repeat business!!!
Fair pricing. Quick friendly service
Great service every time I've gone there!
Had the obscure item I needed - well done
Working here was a exteemly positive experience i highley reccomend visiting this location, workers there are trained professionals and the service advisors are top notch when it comes to getting what u need done , quickly and honestly. ????????
I needed new winter tires for my 2020 SUV and shopped around online for the best price on Michelins. I have always bought Michelin X-ice for my other vehicles and trust them and was pleased to see Tirecraft had the lowest price compared to all the competition. But Dave at Tirecraft convinced me to look hard at the TOYO winter tire which was a bit cheaper plus it had a $70 factory gift card offer. I went in to have a hard look and Dave took the time to explain the different tires and was not pushy at all. I wound up buying the Toyo's with new rims and sensors and I cannot be more happy. The ride is much smoother than the all weather Continentals that came with my SUV. On Nov 7//2020 Spruce Grove got the first big snow storm and driving around was magic with the Toyo's. Acceleration, stopping and turning on the icy and snowy streets was a no brainer. It was like driving on dry pavement. Thank you Dave and Tirecraft for your excellent service and products. I strongly recommend this firm.
Awesome!!! The guy at the front desk is the best. Service was prompt and very happy with the company
These guys have never let me down! Always able to explain to me what is going on and accommodate to my schedule.
Even though they were busy, they managed to get me in on a day slot. The gentlemen working the service counter were great to deal with and the company has a wide variety of tires. Thank you
Perfect i really like dealing with peter he is awesome
I've been going here for years for various maintenance and repairs on my Ford Fusion. Very good customer service and they are open and transparent. The prices are reasonable and I'll keep visiting the 16th Avenue location.
Great service, take my Acura MDX there for tire changes, my husband gets his BMW tires taken care of there as well!
Great service.
Dave and his staff are professional. From the moment you walk in and they greet you to the moment you pick up your vehicle. Great shop, really clean and work is top notch! I would recommend this as a great place for tires and automotive repairs.
Fast and pleasant staff
We had taken our car in to get a tire repaired-same tire they repaired a week earlier has a leak again-dropped it off first thing in the morning and the Asian gentleman told us to leave the car for the day and it would be ready for pickup by 5. We were driving by and saw that the car was moved so we went in to pick it up-at that time my husband was told the car wasn't ready to which my husband asked who drove it then, why was it moved-the guy behind the counter started arguing with my husband that no one drove the car, my husband was getting frustrated and walked out where the Asian gentleman followed him out to our truck arguing all the while. My husband said it's ok-drop it and asked that our car get looked at as promised. As we were driving back home from the tire shop-the Asian gentleman called my husband again to argue about no one driving our car, he was rude and belligerent. I took the phone from my husband and took over the conversation to which the tirecraft employee was arguing his view-I said it doesn't matter any more-will our car be looked at today...all he wanted to do was fight about no one moving our car which didn't matter at this time and I said that. I asked him if he felt this was acceptable customer service, and I asked if our car would be ready that evening. He THREATENED me that because we were not good customers he didn't know when they would look at our car-at this point I hung up, we turned around and I went in to get the car keys. I asked for our money back from the initial repair (yeah right) he refused and said he wouldn't do anything-he screamed at me in the showroom as he was waking out to get our keys...I could go on and on...but long story short tirecraft will never get any of our personal or commercial business again...this could all have been avoided by him not arguing and calling us to fight.
Prompt and respectful service. The service was reasonably priced! 10/10 would go there again. :-)
Love these guys!! Such great service
Friendly service and paid what I was quoted
Friendliness of service was so so. I understand everyone has a bad day, but make sure your reception has someone who is happy. It affects the experience when you’re paying hundreds of dollars in repairs. The price of a basic inspection was also a bit high. Otherwise, they’re quick to get you in and stand by their work.
Professional and friendly service with clean waiting area. Convenient location at the North Hill location on 16 Ave NW. Used a Groupon coupon for oil change and tire rotation. Paid a few extra dollars as needed more oil than was covered by Groupon coupon. Total was still only $50. Great value.
Fast,quick & done right. Thanks guys
After being a customer for over 20 years I had a VERY unfortunate experience today. It's a Saturday and I brought my car in at noon, received a call (according to my call records the call came in at 3:53) to pick up my car. I did make my way to the shop, but they were closed, they close at 4:00 on Saturdays which I did not know. So basically that's giving me 7 minutes notice prior to closing. The second call from them was made at 4:15, when I was on myway however they were closed when I had arrived. What's upsetting is that after being a loyal customer for 20 years my car was parked INSIDE. I could not even take it and leave payment in the slot where keys are dropped off (I knew the amount because I signed earlier and saw) or pay for it on Monday. I have never been late nor have I ever not paid. Tomorrow is Sunday, I need it early Monday to go to work. This is so upsetting because each time I've picked up my car it's been parked outside. Now the lot is sparce and my car is inside. This feels like unacceptable customer service given my history with this establishment. I have never had a complaint but this experience is encough for me to NEVER return. Fiorina Esposito
I have been to two of their locations, and both experiences have been exceptional. Everyone that I've dealt with have been so kind and professional. Plus they've saved me money! I know to always come back here to get the best service.
Nice guys, but I have now had to go back to the shop 3 times to have a valve fixed on a tire. Should be really simple, but the guys keep messing up. Go somewhere else if you need service.
We have been taking our vehicles to Blaskin and Lane on 16th Ave for a number of years. Darren and his team of mechanics have always done exceptional work. We've had both regular maintenance and major repair work done here. The work is always completed quickly and the repairs are always diagnosed and fixed properly the first time. They are honest and straight forward about what repairs can wait and what repairs need to be done right a way. They are never pushy to add services and their prices are very reasonable.
Love coming in here and couldn't be happier with the service. Peter and Darren always welcome we with a huge smile and is an all around great guys to deal with.
I have been going to Tirecraft Spruce Grove since they opened. I always get amazing service and customer experience. Yesterday I got new tires. Since I didn’t have time to wait, it took them only 30 min.
Great prices and honest people. I agreed to pay one price for a set of four winter tires plus having them studded. When I came back to pick the car up, they told me my final bill was actually $100 LESS then what we agreed upon because the tires shipped in already studded and they did not have to manually stud them. I would have never known the difference. Their honesty gained a loyal customer for life.
Darren Messer went over and beyond normal customer service in my opinion. So much so that my wife and I will be taking both of our vehicles to his shop(16th ave Calgary Alberta) from now on.
Did my tires brakes brake fluid flush routers windshield wipers transmission flush differential flush serviced transfer case had no problems . They changed the fluid in my transmission and I had asked them to make sure the transmission wasn’t slipping first but they checked after , they didn’t top up the washer flluid . On one of my bookings I wanted the windshield done but it was forgotten so I had to book again . I noticed on one of my receipts that it said loyalty number ?!?!? And no one has said anything to me or my dad who has got a lot of work on his truck and trailer of anything about saving money haha , my dad was a bit upset about that , I mean it’s just thousands of dollars. But it is good work and fast and if you have questions they work with you . I’m calling to get a hitch kit installed and I’m getting them to replace a back hatch .
I went to Blaskin & Lane on 16 Ave NW , Calgary because I had a screw in my tire on my vehicle and was losing air. It was 2 pm on Saturday. The service rep who attended me told me that I would have to make an appointment to get my tire repaired. I told him that I had bought these tires here and expected better service. He shrugged and said I would have to make an appointment for next week. I drove accross the street to Kal Tire (Sears Northill Parking Lot). Kal Tire apologized because they would have to keep my car til 5 pm to get it done. I apologized because I had bought my tires at Blaskin & Lane. They gave me the repair for nothing! The service people at Blaskin & Lane recognized me because I have bought 3 sets of tires from them over recent years! That clearly wasn't enough to get good service. Avoid this place if you value your time as much as they value theirs. Because things are going to happen on their time.
Great bunch of guys that know their stuff!! Thanks guys!!
Always FANTASTIC service at Tirecraft Spruce Grove!
Horst along with the other employee took the time to find out what we really needed for our van, and got us on our way. Greatly appreciated. Our trip was saved due to them. Thanks again.
Quick and professional
The people that work at Blaskin and Lane are always amazing and so helpful and knowledgeable. I tell everyone I know to go there if they are looking for amazing service and great deals.
Great service and reasonable prices.
Needed help with a tire that would not hold air. The staff here were very helpful and fit me in right away. The service here was fast, took half the the time they quoted, and very reasonably priced.
Very timely and professional service. They go the extra mile to accommodate your schedule. Would recommend
Gave a detailed and accurate estimate and stuck to it.
Absolutely love Peter and the team here! Prompt and professional service, and when there will be extra charges I always get a call first to approve the work. I've been a loyal customer for years and they've always treated me well.
Always great service. Friendly staff and very helpful.
I took my car there to get it looked over, as I was having front end issues and Dave was fantastic to deal with! He was very trustworthy and they did a great job fixing my car! Definitely my new mechanic! Well worth the drive :)
Amazing service they did a great job and where quick
Very satisfied with my experience. They were able to schedule me in the day I called in and fixed the problem, giving me a very fair price.
Thought this place was good for service not so much after the sale. Manager is not the most friendly person. They offer free repairs when you buy from them but every time you need a repair they want you to leave it a minimum of two hours. Jeff in service is awesome, his co workers and manager should follow his lead.
Does getting a tire patched with three kids in tow sound like a nightmare?! Well we did today, and the service here is just amazing. They were able to get me in quickly for an appointment, greeted me by name when I arrived, and had us in and out in under an hour. And there was free wifi to entertain my children while we waited. Friendly, fair priced and consistently delivers excellent service. Highly recommend!!!
Great guys Let me brought my own parts and saved me a lot of $. Perfect work done also
The guy was very helpful . He ordered and had my tires mounted all within 24 hours.
I have always had excellent service from the boys at Blaskin and Lane! Peter is amazing. I love that they talk to me like I'm not an idiot!
I came here totally because of the staff and the manager there. You can get tires anywhere, but you can't get such a service.
As a customer for the past 8 years, I am happy with their service. They are honest and Peter is awesome at the desk.
Terrible rude service. Lost my business forever, going to KAL TIRE where they know how to treat customers.
Best service in Spurce Grove
Great honest place, my mother always went here and now me and my fiancée only go to blasting on 16th. They are honest and let you know this needs to be done today or let you know it should be done soon but don't use scare tactics to force you into doing it today. Peter at the front counter is always a friendly face. Definitely recommended.
Excellent service
The folks at Blaskin Lane on 16th Ave are always accommodating and friendly. Dropped the truck off before it opened using the convenient key drop off box and he truck was ready to go just after lunch.
I went to get new tires and those guys doesn't know how to do wheel balance? and I have to pay extra go another place to fixed wheel balance. And they lied big time
Great service, they did a great job dealing with a seized wheel nut that cost huge amounts of time and grief. Would highly recommend.
Have been going to Blaskin & Lane for several years. Always great, timely service when making an appointment. Peter is really great. Very knowledgeable, friendly and efficient. Most recently, for the first time in my experience at B&L, they were running late in installing my winter tires for wait time. Peter apologized and gave a discount for the inconvenience of time lost.
Spectacular service !!!
These guys are great! Always pleasant to deal with. Work is done on time, as promised.
Peter was awesome and honest
Quick, friendly service! Also, the place is super clean. Thanks guys.
Thanks for taking care of us!
Just like the Kal-Tire's that I have been to, these guys can't even do a rotation properly. They almost always lose at least one lugnut and always lose at least one plastic cover. If they're messing up such simple things, then how can I trust them with doing something more involved? I really liked Pit Stop tires, but going to Blaskin & Lane now for warranty work sucks.
Very friendly guys at the front desk but they have young staff mounting tires and they installed 3 of 4 tires incorrectly on my vehicle (inside of tires facing out). I caught it when I got home and had to go back again to have the tires remounted. They got me in early the next day which was nice, but there are a lot of tires shops in town so I probably won't go back.
This is the best place I've ever found for service needs on my vehicle. Best prices, staff that doesn't treat you like you're dumb, honesty and speed! Was able to get an appointment the same day and the price they told me was the price I paid. Wish more places were like this!
Great service
Awesome staff I love dealing with Joshua he is awesome!
They just found some thing to charge me with
I brought my car at 8am apt and it was fixed at 1:30pm. Got great service, told me to keep an eye on my breaks as they were going to become due in about 10,000.km. Went to another garage that wanted me to do them NOW. So good job Baskin and Lane 16-NW
Neil Pruden and I have 3 vehicles. We have taken them all in to Blaskin and Lane on 16th Ave NW, to get repairs, new tires etc. I can honestly say I have had the BEST SERVICE ever, they are friendly, knowledgeable, curtious and extremely helpful. You have a question , they have the answer, you have a problem they fix it. Thank you Peter and staff.
I always get top notch service whenever I take my cars here. Its great to jave a garage you can trust!
I got winter tires and rims for my Benz. Competitive pricing, good service and free tire Change over
If you want an honest mechanic look no further: I was waiting in the lobby; overheard a lady requesting to have summers swapped for winters and two new winter tires. About 10 minutes later the manager approached the woman telling her that she could easily get another winter out of the two tires she wanted to replace--he recommended not buying two new tires until next winter. Keep in mind that this is a tire dealer--look no further for honesty.
I went to look for tires for my truck and the service that I got was great!, they provide to me the estimate and all the info about the new tires, they installed them the next day in less than an hour. I highly recommend this shop to anyone looking for tires.
The Blaskin & Lane on 16th Avenue Calgary is a godsend. Every time I bring in my Honda Pilot, they find the problem, fix it in a timely manner, and are always good at explaining everything to me in an open, super friendly way. They are really good at explaining what is crucial to fix and what can wait. I always feel like they are being honest and that I can trust them. And I have to thank them because after going to many different places to have my air conditioning fixed, I feel like since they fixed it last year, it's the first time it totally works! Same with the windshield wipers! :) And they were so patient when I called several times to ask questions about my timing belt, which was fixed perfectly! Thank you Blaskin & Lane. My car and I are very happy! :)
Excellent customer service and super fast service on my vehicle. I had a rough morning getting a flat on my way to work. They fit me in at noon same day and had my car back to me by early afternoon.
Best service ever, I bought my winter tires from them and they gave me the best deal, highly recommended!
Disappointing experience - in fact a complete waste of money and time for my wheel alignment. Was told that everything was 'perfect' but when digging deeper it seems something was seized in the rear so it couldn't be adjusted. The back end is where I was having the biggest problems with tire wear. No attempt was given or quoted for to fix the problem, I was just sent on my way with the job paid for but half done. Now I have it booked in elsewhere to finish the job.
We have followed the manager where ever he works for over 10 years. Can't get any better than where ever he hangs his hat. He speaks woman talk and can shoot the air with any car guy - with class I might add. Affordable at all times and reasonable. Excellent tires. Incredible support. Top place for tires!
Been going here for over ten years. Always amazing service .
Fast and awesome service David and his staff top notch
I have been a customer for over 40 years and have received continuously excellent service. The firm has great stability of key personnel who are dedicated to customer service. I have always been treated fairly (Darren, Peter, Kent). I get my tires and regular servicing done.
Outstanding service very friendly and accommodating
I really want to give a HUGE shout out to Tire Craft in Spruce grove. While I was making some deliveries in town today, I discovered that a bolt on my tire had broken off and 2 other bolts were so loose I could turn them by hand. Not only did David fit me in on the spot for a repair, but he very kindly stored my remaining delivery boxes inside their air conditioned building so that my candles wouldn't melt in this heat. Thank you David for your kindness and great service! ????
I took my truck there, after an inspection they said that they stated a few things need serious work, brakes etc needed replacing. I told them I was going to do the repairs myself and they stated technically they could “impound” my truck as it was a safety concern. After an argument they gave me my truck back and I did the work for less then half of what they quoted. Never going back Update I see they have changed their name, trying to get away from all the bad reviews. I would do the same. Let’s hope they change the way they do business and not just the name!
Needed a flat tire patched; dropped in to see if they could accommodate me. They had an opening and were able to get me in right away. Service was friendly & straight forward. They were honest and explained everything that they did. Would definitely come back for other car servicing!
They didn't warn me of my bad tires and then aligned the new tires and I didn't even get 20,000kms out of them and they are toast!!!
My wife and I have been bringing our cars to this Blaskin and Lane location for a few years now. They have continually been fair and trustworthy to deal with; and over time they have made a real effort to save us money when they can. We feel good about giving them our business; if you are looking for somewhere to bring your vehicle and not get taken for a ride (who does really?) then this is the place for you.
Was in the market for a specific type of Toyo tires. Figured that all the tire shops would be pretty close, given price transparency these days. Not so. I checked 3 toyo tire dealers and Blaskin quoted the lowest by $100 (10%) for the set. So i spent the diff on a protection plan and wheel alignment (spent more!). I often buy tires at costco but costco doesn't carry toyos and moreover doesn't do wheel alignments, which is important for a new set of tires. Given Blaskin's competitiveness I'm pretty sure I'll be a repeat customer.
The salesman did not care about what I needed only what he wanted to sell me. I gave him a price range and he told me he could not help me since their tires were either too expensive or too cheap for my needs. When I finally got the guy to give me a quote instead of printing off everything they would do for me he just wrote a price on the back of a business card. I guess they cannot afford a printer.
Always courteous, knowledgeable, helpful and prompt. Peter on the front counter provides good insight into any issues and calls it "like it is".
Got wheel bearing replaced, they also checked the rest of my bearings and fixed one of my tires. Would go back
Friendly staff that keep you informed of what the costs of repairs are going to be for your vehicle.
Fast service great staff
Very pleased with price & professional staff. These guys go the extra mile!!
Edit: Tirecraft just responded to my review. I left this review originally in late 2016 or early 2017. The car is long gone. Booked in requesting an alignment check and suspension/steering component check. The guy at the desk was abrupt and made me feel stupid for even asking to have the steering/suspension checked and then said it would be impossible for their “mechanic” to align without first checking everything. Okay, fine, I just wanted to be sure they would check. Had alignment done and they said front end was all OK, but when I drove away the steering was still pulling. Went underneath the vehicle myself the next day and straight away saw one of my front control arm bushings was was falling apart. The control arm could move around freely, causing my pulling issue. 2 stars rather than 1 because they re-did the alignment for free after I replaced the bushings. I don’t think I’ll be back.
Really great place. Bill was very nice and helpful and it only took 40 min to rotate and install my tires. Waiting room was modern and comfortable with free WiFi.
They helped me get a $100 rebate that I didn't know about, and we're quick and professional
Quick service: staff told me alignment (on early 2000 s Audi A6) would take between 1 to 4 hours. I waited at their shop, they were done everything in 1.5 hours.
I am new in town so I used the BBB to get a mechanic to do some front-end work. These guys had the very best BBB reference: it was old, which is exactly what you look for. The FBN (fly by night) shops can't keep a BBB rating of any kind for more than a couple years. At any rate, while I was waiting to have my work done a young lady came in to have winter tires mounted and she wanted to buy two new winter tires; the sale fellow came back a few minutes later and told her she could wait until next season for the new tires. The sales guy . . . Well, that cemented it for me; they do live up to their rating. You want honest, try these guys.
Good honest reliable quotes and work
Dave and his team have provided excellent service well beyond my expectations. He has worked on three of our vehicles and found unforeseen issues, provided options and completed repairs. In addition, he has provided excellent service and recommendations on our seasonal tires, rims and on doing aftermarket upgrades to my truck. Dave and his team have help my family maintain our costs while ensuring our vehicles are safe and reliable. I have full confidence in the team and highly recommend Tire Craft in Spruce Grove based on the professionalism and integrity I have witnessed over the past year.
Super service, fast. Helpful
Very personable and great service
Great team. Not too busy. I own my own service business and my truck is the heart of my business and I don't have time to sit around and wait for a tire repair.
The guys at Blasken and Lane are great! They are always so helpful and honest. As a female I often feel I could be taken advantage of or mislead with respect to repairs on my car. But these guys tell you the truth, don’t push or force anything on you (unless it’s a real safety concern!) and have your best interest. I’ve been taking both cars here for years. Thank you!
Bought my winters here and got an amazing deal. Customer service is on point and even though they didn't have sit and wait appointments, I dropped my vehicle off and I got it back in a reasonable amount of time. Tire swap and oil change.
I would warn everyone before going to this shop. NEVER GO THERE EVER! They will provide you with the cheapest price when you call on the phone. However, they always have hidden charges (extra work, workshop supplies, hard-work...etc). I went there to unlock tire lug-nuts. Peter, their sales guy, told me that each lug-nut will cost $10. After removing only one lug-nut I realized they charged me $33 for one lug nut removal. They used a chisel to break the nut instead of a proper tool to remove it. On the other tire, they damaged the other rim, nut, and stud of the other tire. After doing all of that damage, Peter told me to come the next day to remove the lug-nut but they will have to charge me $190 to remove it. Not only did they damaged the rim, they also want to charge you for the damage they caused to my vehicle. I would never go there again... PHOTO: is for the remaining Lug-Nut they broke and never removed. They want extra $190 to remove it.
Such friendly and efficient service!! Always very helpful!!
Great, on time, well priced.
These guys at blasting and lane did a great job, helping me out. Had a tire repair that needed doing last minute. These guys are booked right up because of summer tire change overs. Not realizing this and having no other choice. I needed help!!! These boys came to my rescue and squeezed me in an already crazy schedule and got it done for me. I will be going back with my future issues. Service like this is hard to fine, two thumbs up and double 5 stars. Thanks a million.
Came here after an awful experience at the North Hill Kal Tire, and this place was a ball of sunshine. The staff that work there are so cheery and easy to talk to. I ordered a new set of winter tires on a Wednesday, showed up to my Friday appointment and had them put on with no issue (contrasting 2 weeks of being strung along for a new set of winter tires at Kal Tire). Great customers service, great staff, and a great experience. I will definitely be coming back and highly recommend this location
Treated me very excellent, and also as being a first time customer
Very helpful and honest. They don’t convince you to get unnecessary work!! Only good experiences with these guys!
Good, timely service.
Very friendly,helpfull and they know their stuff.
Had an emergency because of a blowout and had an afternoon appointment. The shop shoehorned me in to get me on the road in time to make it to my appointment. Much appreciated!
TL;DR go to cal tire around the mall, theyll do a swap/mount/balance for $40 cheaper and have better customer service Was there for tires and thought having them clear OBD codes would be cheap/free since its free at auto value then was charged $135 for a 5min job. Thats more than I make in a day for something that should have been free. Edit: Thanks for trying to discredit my review, you will hear from me Update: Talked to the manager who told me that they can charge this insane price because "we're a shop" and condescendingly followed up with something close to "you can buy an OBD reader at Canadian tire next time" and I will. They also did not "contact the customer for approval" or I never would have approved it.
They were very nice on the phone and in person and were able to get me back on the road on the same day. I am very grateful for their timely response.
Been coming here for a couple years and always get treated fairly. Jeff, Dave and their crew are terrific to deal with.
Always professional, i trust these guys to take care of my tires and oil changes
Great place! Super friendly and helpful. Found out we needed new front ball joints and also got 4 new tires. They did the work quickly and their prices are fair. They are located behind Shoppers off Century Road, easy to get to.
Accomadating. Good service
Five star service as always, these guys are awesome.
Exceptional Customer Service! I was at this location recently when a small issue arose. The sort of issue that could have become a real headache for all involved. I called and spoke with David. I have to say that David went above and beyond my expectations in his efforts to resolve and fix the issue. I am now a totally satisfied customer and have seen first hand the honesty and integrity with which David and his team operate. I rarely receive positive customer service worth sharing the story with others, but this is a business who has earned my trust by going beyond my expectations to ensure I was completely satisfied. I will confidently be recommending this shop to others, as I believe they will also be well taken care of here. Thank you David, I appreciate you going above and beyond to rectify our issue.
I spent the previous night shopping around online for a set of Firestone Destination A/T's. There was a great deal (I thought) online at quattro tires. I was going to order however, since they obviously can't install them I though I'd try Kal & B/L to see what the cost would be. Like most, I expected the price to be substantially higher than I could get online. No way. Here's what I paid for some awesome all-terrain/all-season tires for my 2015 Cherokee Trailhawk, Blaskin & Lane, $721.52 (all in; GST, install, recycle & disposal fees) Online, $658.10 (all in; but no install ) It's just not worth ordering online. I'd save $40 but then it would cost me at least $60 - $80 to get them mounted, balanced and Installed at a cheaper garage. B&L is now cheaper plus I don't have to wait, meet the delivery guy, etc. And since they sold the tires they do put in the extra effort to support the sale, i.e, coming back to re-tighten the lugs, drop-in if there are balancing issues. So far my tires are great! I called and dealt with Peter who told me the all in price so I had no surprises. They booked me in within a couple hours even though they had to get the tires delivered from another store. The call took all of a few minutes! Quick, easy, and the price was really low. I will be a repeat customer!
Amazing service. My young family and I were about 500kms from home and got a flat tire at about 5:00pm on our journey. I installed the donut tire and backtracked 15 minutes to Spruce Grove. Tirecraft staff assured us on the cheaper tire repair instead of the expensive replacement and had our tire off in minutes and stayed late to get us on the road by 6:15pm. We put on another 1500km over the next 10 days and had no issues. It really could have put a damper on our vacation and I was worried we would have to try Canadian Tire and spend the night...but Tirecrafts great staff saved the day for us. Thanks a ton Tirecraft. We will be regular customers after that experience.
They happily mounted 205 tires on an 8" wide wheel which I've heard some places won't do. A bit pricey but it was nice not having to drive into Edmonton to get tires mounted.
This place is the worst tire/ mechanic place in spruce grove. I had a nail in my tire and was leaking air bad I brought it here 20 mins before closing all the guys were standing around let me add a Friday before a long weekend I begged them to fix my tire they turned me down. So I went to kal tire in spruce thu fixed it with 5 mins before they closed and did it for free . You won’t have an of my families services
Replace with a new set of tires in their store. I found a lot of damage on the wheels. They worked very rudely!
I was really impressed when I took my car in because of a flat tire. I authorized them, at the time, to replace all 4 tires if they felt that was necessary. I came in and was presented with a 30 dollar bill- the cost of the tire repair. I would not have questioned them if they had charged me several hundred dollars for a new set of tires. When I asked them about it, they simply said that the tire was repairable and there was no need for a new set of tires. I really value their integrity and honest business dealings. Janlee
I am extremely picky about my cars, probably because I have been a technician for over 22 years myself. Nevertheless, my vehicles get serviced and repaired at the dealer because it's just who I believe does good work. But I happen to know Jeff, one of the technicians at this B&L location and once in a while I bring my cars here to get serviced and/or repaired, because usually they get me in a lot faster than the dealer. This last experience I had was good. We had an issue after they did a fairly large repair for me, and I was wondering if they would help me out thereafter, but I called to tell them I had a concern, they got the car in right away and fixed it the soonest possible time to my satisfaction. I gotta give them credit for trying so hard to please me even though I realize I can be over picky about quality. It was not something they couldn't handle. I am happy customer and I would come back and I would recommend them, based on the experiences I have had with them. Thank you Peter, Jeff, Bo and Darryl.
Had a flat tire and ordered a new one from here. Tire arrived on time and they replaced it. But the sales staff (Peter and another guy) were super rude and unfriendly. Probably never going back
Seemed kinda pricey
Every time I have taken a vehicle in, the service has been professional, timely and exactly what was required. The shop and waiting area are also spotless.
Thanks Blaskin & Lane always appreciate the high level of customer service.
Prompt and great service, I will continue to take my vehicle here. Thank you Billy!
Great service. Dropped off my car early and appointment finished early. Very efficient.
I've been dealing with Dave for over 15 years. I definitely recommend Tirecraft Spruce Grove - they are an honest, no-nonsense business to deal with, in an industry that is difficult to find honest people.
Fast service
Top notch service. Provided a quote and it ended up being cheaper in the end. Even brought us the failed part to show us the problem. Very honest and recommend this place to anyone.
Great bunch of guys just wished I could have got the other headlight fixed but I guess we can’t ask for everything
Absolutely the best. Dave and his team have ALWAYS been great. A team full of great communicators, very patient with those of us that don't know the language and very helpful. I have used Tire Craft for oil changes, repairs and of course all my tire needs. They are quick to get me in when I need and have always met my time restraints for pick up. They have picked up on errors from other establishments making things right and have helped plan longer term for larger more expensive repairs. Thank you for always making me feel welcome and making sure I understand exactly what is going on with my Jeep.
Awesome service! helpful and know their stuff when selecting the right tyres/wheels and had my vehicle ready ahead of the time I had requested. Would definitely recommend them...
Despite being told by another tire shop that my tire was "beyond repair", Peter and team had my tire off, pesky sharp object removed, hole repaired and I was back on the road in about 20 minutes. And not once was I made to feel less than worthy for driving on such a tire. Nor was I pressured to make a tire purchase, let alone 4!
Always good service...very good people
Had new winter tires installed on my RAV4 at the 16th Ave location. Easy to set up the appointment via email, and the day of I received incredibly fast service, a great price (made even better with a $50 Off coupon, no hassles on that) and was treated well by very friendly staff. Didn't try to sell me a bunch of rubbish I don't need. I came back a week later for the retorque and was on my way again ten minutes later. I'll definitely come back to this location the next time I need tires.
They took awesome care of me! Friendly and honest. Saved me some money on work a different mechanic said I needed, turns out I didn’t and would never have known if it wasn’t for the honest staff at Blaskin and Lane Northill.
Bought 4 new winter tires in November, had a slow leak in a tire on Monday, my only day off, went in to get it repaired, expecting a bit of a wait, they wanted me to leave my vehicle there all day to repair a tire. Ready sometime before 6pm. I explained it was my only day off and I needed my car, they had no care, talked rudely, I am sad I gave them my business in the past. I went to OK tire, they brought my car in and had the tire repaired within 45 minutes. I had plans of buying my all seasons at Tirecraft, as they handled my winter tire purchase, now, I wouldnt give them my business at all, nor will my kids when they purchase their all seasons this year. It will be OK Tire. I was going to leave one star for this review, but the sales guy I bought my tires from in November was a very nice guy, sadly though, he cant carry the business on his own, and his coworker , manager I beleive, who works the other service counter, who took my call on Monday, maybe he should just stay in the back and not deal with customers, he cost tirecraft 3 sets of all seasons, and 3 repeat customers.
The staff here are very helpful and trustworthy. I don't understand a lot about cars and they always treat me with respect and help me to make wise decisions. I am always satisfied with the quality of work I receive.
3rd time Using blaskin and lane to get new tires, friendly and fast, couldn't be happier
My experience was positive again they met there comitments and reviewed additional issues with vehicle service recomendations . Will circle back and follow up on recomendations Thanks Wayne
I try very hard to support the local economy by shopping in Spruce but after getting hosed for putting on tires that I didn't buy there I'll never go back. If I would have been told when I booked the appointment it would be more than double what I was quoted in Edmonton I wouldn't have given them my business. Lesson learned always get a quote
Needed new tires installed in a short period of time due to a short notice road trip. Blaskin & Lane got me road ready in short order.
I always have exceptional service at Tirecraft Spruce Grove. Dave has taken care of all of my vehicle needs with prompt and friendly service. From tire to mechanical needs, you will always leave there happy!!
Brought my vehicle in for an urgent tire issue. The staff was friendly and helpful. They even rolled the tire out to me to show me their diagnosis. Pricing on replacement tires was fair and on par with Costco (for those who swear by Costco tire service). Diagnostics to tire replacements, back on the road the same afternoon!
They got us in quickly, communicated along the way and got us the tire we needed. I was worried we’d need 4 new tires as it’s AWD but they measured and we’re honest about us only needing 1! Thrilled with the service.
Darren and his team at Blaskin and Lane on 16th Ave NW have always provided top notch service. I have done business with them for over a dozen years and it is rare to find a company staffed by knowledgeable people that you can trust. They are my first and only stop for my automotive needs.
Always friendly even though the job took longer than expected. Awsome service, thanks guy's.
Almost triple the price of competitors for a variety of brake issues since it was an out-of-province vehicle inspection and I only had a limited time to make the vehicle pass. Tried to take advantage of the situation with ridiculously overpriced parts and labour.
Friendly staff and professional service
The guys here are always kind, helpful and have a great sense of humour! I've been buying and storing my tires here for years and I have always received excellent service.
Really DISAPPOINTED with service provided by PETER. I am from BC and needed immediate assistance as there was some issues with my Front Tire. I called them to ask about it and Peter picked up. At first he greeted me and when I was going to ask for help, at first he hanged up on me and when I called him again he put me on hold. "WORST EXPERIENCE EVER".
Dave and the gang fixed our flat tire as soon as we came in. Best service around. Thanks again.
Great customer service. The older gentlemen at the reception was very kind and helpful!
Excellent friendly knowledgeable staff and Management. I have been going there for at least 10 years.
Friendly quick professional service...would absolutely recommended this location
Great service and team!
Great service! Very professional, fast and reliable. I dealt with Peter at the front desk there. I called in at 3:30pm on a Tuesday to check if they had tent trailer tires in stock. He ordered the tire from their warehouse and go it delivered and installed the day after by 11am.
I called an hour before closing, they said to be there in 5 min or else no go... i got there in 13 min, they fixed the flat in 15.... these guys rock!
Tirecraft was great at fitting my vehicle in super last minute when my vehicle started acting up. They were super professional and quick to diagnose and fix the issue. Would 100% come back to this location.
Once again, huge kudos to Dave and Tire Craft. My dealership was telling me I needed a potentially very costly repair. Brought it to Dave for a second opinion (I trust Dave, he’s honest) and sure enough - no repair needed. More than just tires for sure!!
they claim every bad review is fake yet plenty of high reviews from accounts with only 1 review I'm not saying all the reviews are fake, but who thinks "I've never reviewed anything but this random tire shop gets 5stars"
Stopped in had a screw in my tire. My car was taken in right away. Not from town so I sat and watched through the glass as my tire was removed checked and out back on. Apparently the screw did not puncture which was good news. Bad news I got the old you valve stem had a leak we had to replace it....yup the old trick if there is no money to be made replace the valve stem...no it wasn't I watched the whole job. But I paid the 30+ dollars with a smile because if you needed the 30 dollars that badly instead of a customer you can have it. 1st and last time customer. P,S also a fleet manager and would never recommend your store ...all over 30 bucks
David and the guys are great. They have always treated me and the company I work for great. Highly recommend
Great Service. Professional and performed job to my satisfaction. Highly recommend
Friendly, fast, well-priced
Prices are a bit high but good fast service.
Trust worthy, helpful and efficient!
very easy to work with Excellent customer service!
Good
Fast pleasant service!
David and his crew always do great work and go above and beyond to provide exceptional service! Highly recommend using them.
Very helpful staff. Work done as explained. Tires so much better... quiet and great in snowy weather
I have utilized their service for many years, Darren and Peter are superstars. They do quality work and don't rip you off. I recommend them to my friends all the time.
Excellent Service, great communication and always a complete and thorough job. Have been using Blaskin and Lane at 16 Ave NW for years and will continue in the future.
Nice staff, affordable prices on tires and putting them on
Prompt service. Never had any problems in all my years dealing with Blaskin & Lane.
No complaints about the customer service or work, but my motorhome was damaged while there. Not sure how, could have been vandalism I guess.
Great service and knowledge. Ken, Peter, and Darren have been taking care of my vehicles for 10+ years. Never been given a run around or upsold on anything that wasn't req'd. It was these guys that made me realize I was over spending at my previous auto shop getting things repaired/replaced when there was no reason to do so.