This is the 3rd time I've been to this shop and they've been increasingly rude to me each time. My nose stud fell out last week and Zai (a kiosk in the mall) closed and hasn't reopened yet so I decided to try out twisted doll. I bought a very pretty stud and the receptionist told me the piercer could put it in for me because she needed to bend it. When I entered the shop, the piercing felt like it was healed and there was no irritation but when I left I was bleeding and in more pain than when I was first pierced. Every time I walk in, they rush through everything and when piercings are done they don't explain to you how to clean them. I'm very disappointed in this shop, especially since it's one of the only ones left in Sudbury.
* EDIT: since my last visit, my friend came here to get an outer conch piercing last Thursday. Fast forward to today, we decide to go to red dragon for them to check out this piercing because it was causing her a lot of pain. Right away, the piercer told my friend she should take out the piercing because the placement was so badly done that it would never heal and continue to cause her a lot of pain. Once it was out, she was left with a huge hole, an obvious infection and it was blue all around it. We immediately went back to twisted doll to show her that she had messed up the piercing and she admitted that she could have moved the placement before piercing it but blamed my friend for asking for it. If she knew it was a bad idea, wouldn't any good piercer advise against it? After a while, she offered to repierce it or a refund and obviously we took the refund because we didn't want to chance that happening again. While waiting for it, we were stared down by who I think is the receptionist and she was rude to us even when we first walked in. I DO NOT recommend this place for piercings. Not only did the piercer cause my friend a lot of pain, but she gave her the wrong piercing! (Look up faux rook, that's what she was given instead of the conch, they should only be done by an experienced piercer and clearly this piercer isn't). I will definitely not be returning.