We travelled from Ontario to get ink on our vacation, sent pics of what we wanted months ahead and booked a date. Curiously, the day before they started texting us about the art, if we could send the pictures of what we want again, that they were not sure if they could do it, ect ect....finally after multiple text messages we get reassured that we would be fine and to show up for our appointment that was at 3pm. We get there, no one even looks our way, no waiting area, the smell of Pot was permeating, and the place was freezing. Finally after a long wait in the doorway, one artist finally notices us, seems totally confused about who we are and has no information about our appointment, after 10 minutes she assures us she can do one tattoo but not the other, more waiting, then another artist says he can do the other tattoo but to come back in a few hours. We should have left and called it a day. Gave them the benefit of the doubt, in our error. My husband gets his tattoo finally started and it goes fairly well, by this time its getting dark and its absolutely freezing in the shop...no heat...zero, none. We commented a few times and they shrugged it off. Then my artist finally brings me into his area, takes over 30 mins drawing up what I want, not a huge or difficult piece (as we usually keep our art simple when we travel for this reason). He then try's to talk me into resizing it to almost double its original size, which I refused. He then assures me he is a pro at black work and starts. I have loads of tattoos from loads of artists in Canada and the US. Worst Tattoo I have ever had...hands down. I am sure I could have done a better job myself, blindfolded. So if you want to get any ink from here...good luck. Make sure the artist you book with is the one you get and make sure they quote a price upfront, and look at their past work!!!!