Here you will see the information of people like you who are using the services of Artistic Impressions Tattooing & Body Piercing (Tattoo Shop) near Niagara-on-the-Lake (Canada).
As of day this business receives a rating of 4.6 over 5 and this rating was based on 127 reviews.
You may have noticed that the average of ratings is nearly the highest, and it is founded on a very high number of reviews, so we may conclude that the evaluation is very credible. If there are many people who bothered to rate when they are satisfied with the business, is that it works.
As you know, we do not usually bother to give feddbacks when these are good and we usually do it only if we have had a problem or issue...
This Tattoo Shop is classified in the category of Tattoo shop.
Great creative caring staff.
Went for nose piercing. Very friendly piercer, easy to talk to, a bit of a wait but wasn’t a problem in the slightest. Prices for piercings are definitely reasonable.
Amazing Artists and Friendly Environment
Honestly??? The best time I've ever had getting a tattoo! Marcus was a hollar and a half! 10/10 would travel from Missouri again to go!
I got my septum pierced by Jazz yesterday! She is so sweet and funny! She made me feel so comfortable, and she explained the whole process. I felt like more than just a customer, I felt cared about. I will definitely be going back to jazz for all my future piercing needs!! Thanks girl ☺️
I've got quite a bit done at their various locations over the years and have never had a bad experience. Today I got my nipples re-pierced after breastfeeding two kids and I was fortunate enough to see Jeremy again who is pleasant and professional. Very happy with the piercings and would recommend highly.
I've had a few tattoos done here.. this is my place to go for tats.. friendly easy going staff.
I got my first piercing here thirteen years ago, and I've gone ever since. Amazing gentlemen with the knowledge needed for the industry. I have had many tattoos and piercings since, all amazing works of art.
Jazz was literally the nicest and funniest person I've met. Super sweet and did an amazing job with my double helix. Will definitely be coming back if I decide to get another piercing in the future.
Bad experience and bad tattoo!! The artist was rude and the line work was absolutely terrible. Piercer was very, very nice and I would recommend anyone get a piercing there but DO NOT GET YOUR TATTOO HERE! Especially if there’s a lot of line work!!! I have 11 tattoos and 3 are from Cuba and I had better line work there than here!!!
Great place for tattoos or piercings but they need to have a piercer that can do any and all piercings or body mods
Tim did my arm tattoo. Absolutely awesome!
I absolutely love this parlor. And the peircer Jazz is the best. My friends and I always go to her. She makes it so easy and painless and she is so much fun to be around! Marcus also did a small tattoo for me. Turned out perfect! It was quick, efficient. The music he played was good, kept me distracted too.
Jeremy is awesome
Jazz is literally magical and my hero. She removed three pieces of jewelry that other piercers tried and said were stuck. Her and the girl at the desk (I didn’t catch her name) we’re so welcoming and kind! Would recommend 100x over!
I haven't been there yet but i need to know what age i can get a nose piercing at i'm currently 12 turning 13 in a couple months if anyone could tell that would be wonderful. Thank you
Very comforting environment, Jazz is great with customers and has really good knowledge about her job. DEFINITELY RECOMMEND!!
Great staff safe and clean
It's a very comfortable place The artist was amazing he asked if I needed breaks. I was very pleased
Been pierced twice by jazz now she's amazing! So kind and comfortable.
They were great! Kind people and no wait time at all!
Awesome work
I absolutely love the ambience and staff there. Clean and fantastic work.
Amazing staff
Great place, esspecially when you're a beginner, the guys helpout a lot, and theyre very talented!
So far my friends and I have gotten ours ears pierced twice by Jazz (two piercings each visit)... and let me tell you SHE'S the reason I will be coming back for more!! I honestly don't trust anyone else but her to be honest.. I was about 10 mins late to my appointment, and she was completely welcoming and did not show any signs of annoyance, nor was she rude. Additionally, she's the funniest person I've ever met! You will not be bored with her, nor with anyone from the staff!!! When it was our 1st visit, she easily calmed us down with her humor! We were able to talk about A LOT of things (life, education, love, etc), and I genuinely believe I have made a friend... If it's your 1st time getting a piercing and you don't know what to expect, I 100% recommend Jazz, their prices are super affordable AND it includes the actual jewelery unlike most places. I got 2 lobe piercings this time on my right ear for $20 each including the diamond earring. U can call them or catch her on Instagram @jazzpiercings. She's a human being guys, and has a life...don't be angry if it takes her one-two business days to respond... Be patient with her and enjoy the ride!!
Amazing experience with piercings i have a total of 13 all done by jeremy definitely getting a tattoo done eventually
Thanks Jazz!
Ive been going to Artistics for piercings for 8 years and have always had a great experiece with Jeremy. Yesterday I went to get a piercing and jeremy wasn't there. The girl at the piercing counter was on her phone and didn't even look up to greet me. She then proceeded to tell me that the piercing I wanted was stupid and she wouldnt do it . Not once did she explain why or give me any sort of information about why it was a bad idea. I later foubd out about all the issues with it and would have much rather been told about them than be told its stupid. Customer service 0/10.
Professional And timely service
Jazzy the piercing lady is hands down THE BEST! just outstanding service !
Awesome place. I've had a few piercings done by Jeremy and he's always been great- made sure I was comfortable, relaxed, and knew what was going on. Highly reccommend getting pierced here. Have never gotten any tats tho.
Friendly staff. Cool enviroment. Decent pricing and great work
my friend and I came here for the first time to get our ears pierced (I got an upper & mid helix and my friend got her upper helix) and jazz was fantastic!! answered all of our questions, super quick & professional and really really kind. she made both of us feel very comfortable and we left very satisfied! definitely going to be visiting here again
I'm in Artistic Impressions all the time I get my piercings there and tattoos the piecer there Jeremy is very friendly and nice He's the best body piercer I know I wouldn't no else for my piercings Marcus is the tattoo artist there I go to hes really good at tattoos hes friendly to I highly recommend Artistic Impressions for any kind of piercing or tattoo ????
Having a tattoo done by marcus. A true professional highly recomend you drop in and see them if your looking to get some ink done
Great work
Great place, friendly service:)
Absolutely the best experience ever, got my first ever piercing on my nose done by Jeremy and he made the experience amazing. Highly recommend this place if your getting a piercing, I'm from Hamilton too!
My friends and I came here to get piercings together. This was a great place to go & I’m so glad we found it!! The inside was clean, and the man who does the piercings is amazing..funny, professional & does a great job of talking you through the pain haha.
Great place with quality work
Great staff. Daughter lives her new ear piercing
I got my snakebites here. The experience was honestly awesome. I was really anxious coming in at first, but the vibes from this place were super chill. Jazz was a lot of fun, and did a great job of making me feel comfortable. The piercings came out perfectly, I have no complaints, it was quick and easy.
Aiden is doing a sleeve tattoo of the characters from the WIZARD OF OZ ..he does incredible detail...a truely awesome artist.
Jeremy is a very good piercer. I will only go to him if I need anything else done.
Got my nose pierced by Jazz on Wednesday. All around great experience. She was very informative, and clearly knew what she was doing. The service was friendly and prompt. What can I say. If you're looking to get a piercing, this is the place to go!
Great artists, great piercer and real solid nice guys and gals.
I can’t recommend Artistic Impressions enough. I just returned from taking my son to have his first piercings with Jazzy. She is the BEST piercer in the city. Super professional, pays attention to detail, and is very knowledgeable. This girl knows her stuff!!! Thanks so much Jazzy!!!
I had a great experience getting pierced by Jeremy. He was very kind and professional. Highly recommend here!
I got my septum pierced by Jazz, it was such a nice experience. The place was very clean and professional, while still making you feel welcomed with friendly staff. I’m really happy with my piercing and with the experience I had to get it.
Did an awesome job with tattoo. Very professional and well priced.
Excellent work and customer care, as always. I've gone in for 3 tattoos, done by Tim and Markus. Great guys and artists. Very receptive to what I was looking to have done and not once made me feel like my ideas or wants were stupid. I had definitely been made to feel this way when I was looking around for my first tattoo. Jeremy is by far my favourite piercer I've ever been to. He's got a great, dry, and somewhat dark sense of humor that helped ease my anxiety about being stabbed in the face by a stranger. He even apologized when I winced. Hope he gets to take care of himself and remembers to take breaks. It'd be a shame if someone with his talent got burnt out. ... TL/DR: wouldn't go anywhere else.
Great pricing and great service.
Best piercer ever, I get all of mine done here and I'm always extremely satisfied
Jeremy is amazing
Tim is an amazing artist! 2 years ago he fixed up and elaborated on my old tattoo and it came out perfect!! it still looks bright and the ink hasn't faded at all! I just went in to book my 2nd tattoo from him today, I'm looking forward to more! Ask for Tim!!!
Quick painless septum piercing last night. Jeremy was stellar and very professional with great "bedside manner" really impressed :) until the next time !
They do awesome tattoos
Aiden does top quality work. I couldnt imagine anyone else doing my tattoos. Also, Everyone in there is very professional, hygienic and very willing to get you set with exactly, what you're looking for. Amazing staff and location.
Tim did a fantastic job, friendly, clean place to get a tattoo.
Love the staff..safe clean professional
I had an awesome time! They are so so nice there. Jeremy pierced my nose and he was so nice and gave me instructions on how to clean it and what to do if I got an infection! I love them all!
Knowledgeable staff, clean environment, friendly service.
Today i got my first tattoo and my dad got a matching one, both by Jordan, and it was great experience. He was precise and friendly and we will definitely be recommending him to friends and family, Thanks again and we'll probably see you soon! :)
Great tattoo shop. See Aiden
Since I discovered this place to go do piercing I always went back to it! Extremely nice/friendly the piercer Jeremy. Clean place and good quality! Funny person! Always recommend to people this place!
Since I discovered this place to go do piercing I always went back to it! Extremely nice/friendly the piercer Jeremy. Clean place and good quality! Funny person! Always recommend to people this place!
Jeremy is by far the best piercer I've ever had - puts any nervous thoughts you may have at ease. He's great at his job and truly a respectable guy! Highly suggest visiting if you're looking for any piercings.
Aiden is great! He does a fantastic job and he's very nice and professional. Same goes for the rest of the staff. Very happy to have had ink done here.
I've only been here for the piercings but all I have to say is that the piercer is super nice and helpful and he has such a good vibe.
Amazing work. Very professional and clean
I am SOO happy I went here. Staff is friendly, knowledgeable, confident in their job and very helpful. Very clean environment. Staff all get along with each other too and share tips and ideas and critiques. Has more of a family atmosphere rather than strangers renting chairs. I will go here again.
went here to get my first tattoo on my birthday, Tim was very arrogant explaining he 'hates tattooing teenagers' as he's tattooing me, rushed through the entire tattoo and now I'm stuck with uneven lines, completely unsymmetrical. very disappointed and now I have to go somewhere else to get it fixed. Jeremy is great for piercings but otherwise would not recommend!!!!
Been getting tattoos from Aiden for almost 10 years now. He always does phenomenal work. He is absolutely an amazing artist. He takes every detail of your ideas, and turns them into something better than you could imagine! Would give more stars if I could.
Tried asking Jazz simple questions, and at first it took them a week or so to respond, now they're just leaving me on read. Super unprofessional. Not to mention I asked for something specific when being pierced and they completely ignored me.
I’ve gotten 3 piercings here and I’m happy with every one Jazz is awesome and very kind. I love the vibes and especially when the renovations were done. Going back for a septum and I can’t wait
I had my septum done by Jazz a few days ago and I can't recommend her enough! Super friendly, professional, and made the experience super straightforward and easy. I was anxious, but she did an amazing job. I'll definitely be going back to her for any future piercings.
Very clean and excellent service
Jazz is AWESOME! She made it all look so simple. Got 3 piercings on the same night! Loved their service! Definitely going again.
I got my ear pierced today by Jazz, she was awesome! She was charming, professional, and made the whole experience a positive one. It was my first time getting a piercing so she taught me everything on how to take care of my new piercing and answered all my questions. If you're a first timer like me, I can't recommend her enough.
We were there today to get pierced and Jasmine was fantastic!! We got my daughter's (9 yrs) 2nd lobe piercing, my mom's nose and my septum and she was very thorough but also very quick (my mom didn't even know she was done haha!). She was incredible with my kids and made us very very comfortable and confident. We will not go to any other place!
Jeremy is so awesome...just the realest most personable dude. I've had my septum pierced 3 times...second time Lochlan did it (he's in the falls now), and he did an excellent job, but for my place of work, I ended up taking it out because I HATED how it felt when the ring was turned up into my nose. It was all I could feel and I felt like there was like...gross stuff showing in my nose, lol...but I was ready to have it pierced again since I have MUCH more freedom in my life these days, and Jeremy did a great job. It was extremely painful this time only because it was the 3rd time pierced, but it's REALLY straight on my crooked septum. He really did a great job and totally put me at ease. If you go to him, tip him well. He honestly deserves it. A good piercer is not something to take for granted!
Wonderful!
WOW, oh my god. I'm in love with this place. jazz, you're a wonderful person to talk to and a very open minded person from what vibe I got from you. thank you so much for the piercing! I'm definitely coming back here for a tattoo or piercing again. tell ur cat babies I said hello!
Great friendly service.
Went and got my industrial pierced yesterday and the piercer was amazing and super funny ???? going again to get another piercing
Super awesome Spencer from the Niagara falls location was working today he was amazing love my tattoo! 100% love would recommend.
Got my double lobe piercings today and my boyfriend got his helix. Jazz was so sweet and so much fun during the appointment! She made me feel very calm and comfortable when she was about to pierce my ears. I was nervous going in but once I actually sat in the chair I wasn't nervous at all! I recommend her to anyone looking to get a piercing done, I'll definitely be going to her again if I can!
I've had work done by Jeremy and Tim and have no complaints about their work. Jeremy was an awesome guy, super professional, and filled with knowledge. He pierced my lip as well as my cartilage for an industrial bar. During the piercings, he was very positive and good at keeping me distracted from the pain. He was very funny and very direct with how exactly to take care of the piercings. Tim did my second ever tattoo, but he came off a little rude and made some rather unsettling comments about the tattoo I wanted. However, aside from his personality, Tim did excellent work and completed the tattoo in a very timely manner and I couldn't be happier.
Very informative with great prices and service.
Aidan thanks for the great tattoo
Jeremy did my nose piercing 3 years ago and made it very easy for me. I faint easily and he made me feel very safe and even brought me juice!! I'll be going back this week to get my second set of ear piercings! Would recommend for everyone but especially people who have issues with needles or are scared. They are very good to you!!!
This is my go-to place for piercings! Jeremy know what's up! Laura gives a dope tattoo yo!
Had a great experience getting my rook and conch done here by Jeremy, made me feel comfortable, and he knew exactly what he was doing. The employees were very professional and kind. Thanks Jeremy, and hope to see you again! :)
Was almost in kidney failure and missed my touch up appointment since I was in the hospital. Was then told I would have to pay because I didn’t call when I was hooked up to an IV. The artist Jordan was more concerned about his lost 2 hours rather than a return customers wellbeing. Will go elsewhere to pay full price for a touch up...and for my next tattoo..not a problem for me :)
Boyfriend got a tattoo here, very heavy handed work and it shows on the tattoo. Tattoo is slightly crooked and off center. My only suggestion is to give people a fair warning my renaming your business "Heavy Handed Impressions" Will update review as tattoo becomes infected.
I have to say the guy who did my tattoo was very nice and professional. The staff are amazing and it's a very clean place. I highly recommend Tim!!
Love it always go there
Friendliest Piercing Technician around!
Unfortunately, didn't love the outcome of my tattoo. It's really rookie looking and the colour was never really vibrant from the get go. Sucks that touch ups are only 6 months, I went back to get it fixed but it really didn't end up much better. I'll probably see an entirely different artist and shop to fix the tattoo so I can actually be proud of it.
Went yesterday to get my conch pierced with my friend who got her belly button pierced. Shop was very clean and large. The piercer, Jeremy, was incredibly friendly and made us feel very welcome. I've been to other places this summer for other piercings and would wholeheartedly recommend this one above the others.
I brought both of my daughter's in (age 5-7) for thier ears to be pierced. Jasmine was friendly and great with the kids. They were very comfortable with her, and so was I. She made sure the placement was good and was confident with the actual piercing. Thank you Jasmine (Jazz) @artistic impressions.
Got most of my piercings done here. Jeremy is the absolute best!
Very nice, skilled and professional people. Highly recommend
The guys at this shop are great! I've been tattooed by Jordan, Aiden, and Marcus! Tim is good too! They all are!! Cool shop, fair prices for great work. Started getting tattoos there about 6 years ago, and I have zero complaints.
Jason was amazing with my daughter for her 3rd tattoo, I highly recommend. He was very professional and made her at ease!
got a tatty there years ago 2000 . guy was awesome and they always have bin . great work and quick and good piercings
Very easy going. Very friendly.
Aiden was amazing
My 2 sisters and I went in for piercings on Dec 29th 2015 to get a tragus and helix piercing. Jeremy has a great sense of humour and kept us laughing so much that I didn't even feel a thing when I had my tragus pierced. We are definitely going back and I highly recommend Artistic Impressions in St. Catharines. It was a great experience with my sisters. Thanks Jeremy!
Always enjoy getting inked by Aiden
Anybody who goes to this place please just let them do their work. The are the professionals and they know what they are doing. I went there after a half done mediocre tattoo and they fixed it. I was given the contact number of MARCUS. He is awesome. I am not a very talkative person but at the and I said I LOVE IT After he fixed my half done tattoo done at another awful place. He fixed the lines and mirrored perfectly. Highly reccommended and don't be afraid to see Marcus for any tattoo you need to be done. Thanks Artistic Impressions! Love my tattoo (company for the rest of my life)
Got my helix done by Jazz the other day. She is very friendly, keeps everything clean and follows covid guidelines. The piercing was nice and easy, would definitely come back for another and would recommend her to friends.
DUDES GO HAM! BANG ON EVERYTIME
Got a piercing by Jazz. Seems like it's healing well, great placement. Was looking at downsizing since I got my helix done, but she didn't mention anything about it, and no follow ups, so not sure how to proceed. Messaged her and wasn't able to get a response, but I know she's probably super busy right now. Would have liked more information at the shop, but I also should've done more research beforehand, as I didn't know it was a thing. She's very sweet, it was a quick, and as painless as a piercing can be.
I got to Jeremy for my piercings and ive never had an issue. Hes really nice and funny and makes sure to explain aftercare to everyone
So happy with how my tattoo with aiden turned out ! Jeremy's the best piercer
I had to have some piercings taken out for an xray and they were great and even put them back in for me! I'm so thankful because it was so hard to find someone to do it. The piercer that helped me was super friendly and awesome! I would 100% reccomend!
Went to get a tattoo done on my finger and got Tim as an artist. He was professional but not very chatty which is fine but it puts off a weird vibe. Once started my tattoo he seemed to relax a bit more and it was fine. My friend was next to get a tattoo who was very excited getting it in the same place but has a bit anxiety when it comes to needles. Here lies my issue instead of trying to help calm her down he proceeded to make a point of letting her know he doesnt have all day and that she needs to hurry up and decide if she wants it or if he shouldnt even bother setting up. I understand it's time based appointments however dont you think it wouldve been more productive letting her get her anxiety under control rather than making it seem like it's a complete waste of your time. Even telling her that this was a waste of his time. She even asked if she would be able to come back another day and he told her she wont and it's a waste of time. She has other tattoos this isn't her first her anxiety just gets the better of her sometimes. Generally when someone experiences anxiety it doesnt help putting pressure on them when they're already feeling pressure. She had a horrible experience all because he couldnt try and help the situation instead she walked out without her tattoo and will be going to an artist I know can be very professional and understanding in situations such as these.
Went in today and had the beautiful Jazz do my tatas today and she was wonderful! She made me feel so comfortable as I was so scared, she did an amazing job, was very sufficient with aftercare, the business was clean etc. Highly recommend her for your piercings!! Thanks again Jazz. I love them even though they hurt ????❤????????
Tim is an amazing artist!
Very professional! 100% pleased, thanks Jeremy
Best piercer ever!! Thanks again Jeremy!
I got some piercings done and the girl who did it made me feel comfortable and I always go back there for my piercings.
Exalent services and great great staff !!!
Great service and fantastic work ????
clearly their deleting reviews. It's sad your company doesn't email customers to try and solve the issue. I have decided to add photos. the beautiful buttery was done by a great artist who is no longer in this country. The ugly buttery was done by this shop. I don’t really write reviews but I had to. I hate my tattoo it looks horrible. I just did it a few months ago and it looks many years old. I have a blow out on the butterfly looks terrible. I’m in the process of seeking tattoo removal because it looks that terrible. I have to lighten the butterfly and have a good artist colour it over properly. The one of my arm I’m seeking full removal; it is going to take many years. I hate the tattoo so much I wear make up covering it until I start my removal process. I’m so sadden . Their cheap but if you have to pay 200-300 more pay its worth it because removal cost more.
Tim treated me like hot garbage from the second i walked into the store, until the second i left. He has no respect for anyone, and WILL be rude to you, even if you're polite. Not only this, but also be prepared to not be taken seriously. I scheduled an appointment, and immediately had it cancelled because they didn't care enough to check if they were available. DO NOT come here if you actually care about your tattoo, because chances are they won’t.
Love my tattoo
Aiden da bomb
I'm in this artistics all the time, about once a month. It's clean, the artists are skilled, both the piercers are good. Over all I would recommend it to anyone.
Great place
Got my nose pierced by Jazz and she was amazing! The place was so clean and she made me feel so comfortable during the process! She was nice and personable and made me feel like an old friend! Highly recommend
My husband had a pretty large arm tattoo done with Tim, 2 three hour sittings. Tim was very professional and always kept conversation going. We are very happy with the finished tattoo, he is a very talented individual and we would highly recommend him.
Just got my nose piercing done today and I’m very glad that I got it done here!!! I didn’t feel a lot of pain, thanks to my piercer Jeremy. He did a tremendous job at piercing my nose and I couldn’t have asked for better. Definitely will come back again if I want anything pierced again :)
There are a number of things to look for in a tattoo artist and shop. A tattoo needs to be done by an incredible artist. Depending on the size/detail of tattoo, you'll be sitting in the chair for a few hours and will want someone that makes you feel comfortable. But being comfortable isn't everything, this isn't a haircut. An incredible artist alone isn't enough either, you'll need someone with experience to ensure the art on your body will last a lifetime and will make you as proud of the tattoo 25 yrs down the road as the day you get it. If I could give Aiden 15 stars for perfecting each of these I would, but 5 stars is the max... so with my 5 stars, let me also give Aiden my personal recommendation. The guy is a true professional, and amazing at his craft. He's only done one and a half of my arms, so I have a lot of skin left to act as his canvas. Thanks so much man, here's to many more.
I’ve gotten tattooed here before, everything was clean and tidy. A few days ago I got my daith pierced by Jazz, and I cannot stop talking about how great she is! I don’t think I’ll ever meet a sweeter soul and a better piercer. I don’t remember the owner’s name, but she was also a great person! she stayed with me during my piercing because I was nervous. I will definitely be back in the future, those two made me feel beyond comfortable and happy with my experience!
Second time. Even better than the first.
Very clean shop and work well done
Timmy the artist was excellent. He did an awesome job on the wife's tattoo. The studio has been changed since last time I was there. It's nice bright and clean.
Got a tattoo done today. Great work and decent price!!!!
Jazz did my tragus today (and my tongue last August) and she was the best! I won’t go to anyone else. She’s so friendly and makes you feel comfortable. She’s also super nice (and really funny). Best person to go to for sure!
I went here for a piercing and Jazzy was wonderful! She made the experience so comforting and funny I ended up with 2 piercings instead of one. Defiently will be going back and I 100% recommend her for any piercings!
Awesome work by Marcus as usual!! Worth the drive from Toronto! Won’t be disappointed
Very happy with my tattoo and the prices will definitely be coming back good people very friendly
Jeremy was very patient and professional for my daughter's piercing. I would highly recommend.
Excellent place to get piercings staff is awesome!!!
Great talent here.
Been going here for years. Absolutely love all the guys. Highly recommend!!!!
I was able to get three piercings here! All done by Jeremy. 10/10 would recommend- I will be going back for sure!
I took my 5 year old to get her ears pierced for her birthday and Jazz was amazing with her!!
Jeremy is amazing!! He's pierced me a few times before but today was amazing. He pierced my step kids ears, and he was able to put them at ease and even had them laughing! He's outstanding and a serious asset. I've also been tattooed by Aiden and Tim who both do great work that still looks awesome years later :)
Jazz was amazing, she did my piercing today and she was so funny and sweet and welcoming. She even helped me figure out my next piercing which I will be in to see her for soon :)
It was great service and very helpful. But they were a little hard to get a hold of them
Jeremy - the piercing from the St. Catharines location - is exceptional. Charming and witty enough to get you through your piercing with ease and laughter.