Reviews of SEPHORA (Tattoo Shop)

Barb Mitton

Good service..lots of makeup to choose from...young girls dream store..

hamid bakkali Bakkali

(Translated) Goood (Original) Goood

Larry Larryton the 3rd Cabron

Took 40 minutes to find a foundation to match my skin, and she wasn't able to find anything.

Taiax Ferlatte

Terrible service two times in a row at the Champlain Sephora by the same sales representative. I had accidentally pulled on my mask and it fell under my nose and this associate ran over and started harassing me, then this woman continued to follow me around the store, hiding in the aisles, even though my mask was completely on and it was simply an accident. This happened the week before as well with my friend who had a drink of water. She has purple hair, and she’s terribly rude - rude enough that the store lost my business on both occasions. She was working on Friday, noon Dec 10.

Zak Wolf

The poorest beauty shop I've ever been to. Almost cost me a divorce, ha.

Chantal Petitpas

Staff clearly explains the safety precautions and is excellent with sanitizing after customers. Staff is also very friendly

Bernice MacKinnon

I was at Sephora in the Champlain Mall April 02 around 3:15. I stood and waited for a staff member to finish his conversation with another customer (he knew full well I was waiting for him as I was standing right beside him) another customer comes over and says can you come help me and off he goes. Next I was over by the cashwarp looking at the products and a staff member walked right in front of me, I don't mean politely walked in front of me, I mean rub my jacket and step on my foot going in front of me. She never said excuse me, sorry nothing whatsoever. We go over to the Kat Von d collection and another staff member decided she wanted the stuff right where I was standing, instead of saying excuse me, she hit me with her basket to get me out of her way, not once, but twice. Ok so we figure maybe they were having a bad day so we go back on April 03 to give them another chance. Well we picked up a lot of stuff (no one but the girl at the door even said hello) We again were looking at the Kat Von d stuff and need some help with the too faced blush. I ask one staff member for help, she said I need to finish this paperwork (she had a clip board in her hand) and I will be back. I waited 5 minutes and looked she was helping other people, we never seen her again. I decide to ask another staff member (there were two of them chatting, one was in the black and red dress, the other was in black shirt and black pants) The answer I got was we are busy and we will put you in the que. We waited another 10 minutes and decided no one was going to help us. If I had my way, we would of dropped everything and left, but my daughter wanted some of the stuff we picked up. I spent over $200.00 and would of spent a lot more, as we drove almost 2 hours to get to the store. I work customer service and I hope I would be fired if I ever treated people the way we were treated at this store. This store doesn't deserve even one star!

Jessica Brown

Excellent service even with Covid restrictions! The staff were very helpful, very knowledgeable, and accommodating! Despite there being Covid rules and restrictions, the staff had helpful tricks to assist me in finding the right shades and colours. Very pleased with the variety of products, as well as the large selection. Possibly overwhelming if you don't how what you want - but that's where the helpful staff come in!

Lucas LeBlanc

wife likes it

Julien Jans

(Translated) Good advice, no pressure to buy, good knowledge in the perfume department, even if she does not know the scent of Suskind, she has a good memory of fragrances. (Original) De bons conseils, pas de pression a l achat, bonne connaissance au rayon parfumerie, même si elle ne connait pas le parfum de Suskind, elle a une bonne mémoire des fragrances.

Cristina Nannarone Tran

Staff was great and helped me find what I was looking for, they are crazy knowledgeable, the free gift I got has made me fall in love with a few new products too. Prices for some things are high but they are excellent.

David Desharnais

I love going here with my wife. Great help and beautiful store!

Manpreet Kaur

Great service. Clean products.

Monica Zapata

They sold me a bad product and did not want to exchange it

cody colford

Good service, usually busy. Staff were very helpful and knowledgeable. Hard to believe they don't work off commission, but it's true.

Karina Osswald

It's Sephora.

Camila Andrade Silva

Staff very kind and helpful, they helped find the best eyebrow pencil to match my hair color. I love this store! I found all the products I needed.

Rebecca Swanson

The best customer service I've had here vs any sephora Meghan knew what she was talking about with skin care! Super sweet, understanding and actually heard what I had to say.

Marilyn Gri

I always get awesome customer service from staff here, they are always very helpful and nice. My only complaint is they don't have much for samples- Shopper's got 'em beat in that department. All in all tho, love this store!

Liliana Anderson

I don't like makeup but they have a really good employee named Stephanie.

Rowan Pettigrew

Helpful staff

Grace Brown

Employee's customer service was great! Everyone was very helpful and knew what they were talking about

Lisa Duguay (Liss)

Always love coming here. You always find something no matter what budget you have.

Janice

Such horrible service and it's a shame since I'm a big fan of Sephora. If you're older than 30, you will get completely ignored and no one will come up to you and help you. Guess what Sephora Moncton/Dieppe, it's not only 20 year-olds who like to shop there. Tonight I was there for 20 minutes and not one consultant came up to me and asked if I needed help with anything. Instead they were hanging out all over the floor, talking with their co-workers or arranging stuff on the shelves, drawers, etc.

Jean-Luc Basque

Great staff and great service. Very helpful if you need help and not judgmental at all. Being a boy shopping for makeup I've seen some employees at other locations be mean to me because I wasn't a girl, It won't happen there!

hayati sahari

Owh the staffs were superb tones of makeup for makeup junkie

Miss Ruby love

Love going here the ladys always talk to you and are helpful when you ask if they have a item they no where it is

Ryan Corcoran

Girlfriend loves this place, they also have a nice selection of men's cologne, and the people are very friendly.

Jessica Mclaughlin

(Translated) The paradise for me is there ???? (Original) Le paradie pour moi cest la ????

J. Mitchell

I've always had a great experience anytime I've gone here. They are friendly and always helpful. I've even had a few instances where I went back after buying a product, they remembered what product it was and asked me how I liked it. They have a great return policy as well. The only thing that is a disappointment is sometimes they don't have the best selection of perks when you reach 100 points.

Angela White

I came looking for a few things, Anastasia Beverly hills liquid lipstick but Almost all the colors were sold out including the Color I was looking for, Kat Von D foundation which was sold out of my Color or Estée Lauder double wear foundation which they said they didn't carry and the tarte glam goodies set which was also sold out.

Janel Willigar

Lots of selection if you know what you're looking for, but not much customer service if you want any advice or have a question. I walked around the store for 10 minutes and finally stood in the center hall. A saleswoman came down a side aisle and saw me. She said hi and and said hi back and kept looking at her. But rather than ask if she could help me with anything, she looked away. At this point I decided to leave the store and go to Mac, they were happy to help me find what I was looking for.

Chloe Bissett

Sephora was one of my favorite makeup places to go!! My number one EVEN! I was sad to report tonight that I will no longer spend my hard earn money on the brand anymore... After recent events I was followed around the store by several different woman as I was keenly browsing the booths.--- All of them watched me and repeatedly asked if I needed anything... one even commented and said: " if you need help with a product, let us know." Saying it in a bitter tone. I've noticed over the years that the majority of workers label me as someone who would openly steal or someone who doesn't know how to use the simplest of makeup products!--- Tonight did me in as I had a female worker hover over me and made obvious eye contact with another employee to ' watch me.' I spoke to the manager and told her directly that I have a points card. Etc. And said that I was mistreated either because of the way I dressed or because of the way I looked... ( god only knows exactly what the problem was and I am proudly Native) My closest friends commented all the time whenever we went in together being the utter rudeness workers expressed toward me! UNBELIEVABLE!!

Lou C

Everyone is so kind and helpful. Very pricey but it's the price you pay to look your best.????

Tahseen Kalam

Excellent collection of all branded products ????

Alexandra Giasson

Fantastic staff...always interesting choices and well laid out...always a treat to go

Mary T

Customer service in this store is terrible. I have gone there twice and left both times without buying anything. I don't know how they manage to sell anything there. Only 1 of the sales people seemed willing to help anyone!

Samantha Gallant

Very helpful staff, and they helped me find exactly what I was looking for. They also helped me set up a beauty insider account

Lindsay Cairns

I have nothing negative to say about the customer service. It is always great and seem like they know what they are talking about... at least to make a sale... but I don't understand how anyone could upsell the mascara "damn girl" .. it absolutely terrible and goes on super clumpy not only on the brush but on the lashes. It just makes a HUGE mess. Very disappointed! And I am passed the rerurn date... I won't be going back!

Hopey168

Great customer service......in and out. ♥️

Silke Anstőtz

(Translated) Very good advice .... (Original) Sehr gute Beratung....

Erica Chamberlain

The customer service here is better and better every time I visit. I was very happy with the advice I received and I look forward to trying the product that was recommended to me.

Pebbez Pebb

The service sucks if you are rich or not wearing makeup they don't bother with you!!!!!

Amrita Iyer

Luxurious products! Love the place

Jaime Brown

If you want to shop at a store where the employees look down their noses at you and make jokes to other employees about you, this is the place for you.

Nancy Macleod

Sold me wrong colors first time I went, insisted they would work and sold me the wrong brush. Took all back. Did get refund. Second time bought a foundation and they gave me way too much chatter about stuff I didn't want. Same third time, talked way tooooo much about products I didn't ask about. Although it's nice they want to be helpful, they don't seem to well informed about makeup. However they talk like they know way more than they do. You can get better info on line. I can only buy" It "cosmetics there, or I wouldn't go there.

Chantal Bélanger

(Translated) Professionals (Original) Professionnels

April Mcneill

Great product and great service

John Miller

great shopping so happy

Marina Messina

The service sucks. I shop at sephora very often never did I have such an awful experience

Jeffrey Hubley

Great helpful staff and rewards program

Rene Cormier

To many choices. Pushy sales staff