You will see the opinions of people like you who are using the services and products of Bertram & Co Tattoo and Piercing (Tattoo Shop) in Kelowna area (Canada).
Nowadays the firm has a score of 4.8 out of 5 and this score was based on 127 reviews.
As you can read, it reaches an reviews average is nearly the highest, and it is based on a very large number of scores, so we can think that the evaluation is very accurate. If there are many people who bothered to give their score when they are happy, is that it works.
You know that we don't usually bother to put evaluations when they are correct and we usually do it only if we have had a problem or issue...
This Tattoo Shop is included in the category of Tattoo shop.
the staff was a rude guy, he don't even give us all the prices for the pircings, when we enter I think he thought "I hope this guys leave the store soon so I can clean". bad service, if you don't want to sell don't open your store baby
My daughter had an MRI at 430 on a Friday at Kelowna Hospital. She had to take her nosescrew out. We could not get it back in. I called Bertram & Co 15 Minutes before they closed, and she said to bring her by and she would put it back in for us. Very quickly, efficiently, and painlessly, she put it back in.
Great work done here by Dan and crew Tautu awesome artist. Wind back for more work
My boyfriend and I had plans to stay in Kelowna and get small and simple tattoos, although mine was more intricate. We went to this place because of the high ratings, with the intention to get them 9 days later. Lefty (the tattoo artist) took pictures and notes of what we wanted, and had over a week to look through them. Instead, he waited a couple of hours before our appointment to cancel due to illness. I tried to find alternatives such as referring us to another artist at his shop, or give us our deposit back ... But he answered them with an "I don't know", and instead promised to do our tattoos the next morning. This move cut off our plans for our last evening, and postponed our travel time the following day. When we got to the shop the next morning, it was clear Lefty had lost his notes, because he was asking the same questions again. When he started sketching my tattoo, he had sketched it much bigger than the size we originally agreed upon. I politely voiced my opinion, and he immediately said he was too sick to do the tattoos, and gave us our deposit back. When he began feeling sick he should've looked at his workload and judged his capabilities before the day of our original appointment. He should've listened to my alternatives the first time so we didn't waste our vacation time waiting on him, and found another artist. I'm rating this experience as a 1, because cancelling twice is not professional, and was completely avoidable.
Sea is the only person i trust i love her she done almost all of my piercings she always knows how to make feel comfortable. My anti eyebrow she did almost 3 years ago is still my fav <3
Got my belly button pierced here last year, it’s all healed now. Price is reasonable plus jewelry. The owner is super nice...
So my daughter has been asking for a year to get her ears pierced and today I finally caved in and I took her to see the lady here. I dont remember her name because it was a very overwhelming experience. The lady that did pierced her did so amazing. After one ear my daughter freaked out so bad about getting the other one done. I was at a complete loss. I've never taken a child to get a piercing done and it was all super overwhelming and emotional for me. But this amazing girl was so patient, she was willing to work with us in every single way and she even took the time(without me having an appointment) and pierced one of my ears to show my daughter that it wasn't so bad. She dealt with so much from us and had us in her room for so long but yet she still kept her cool even though even I was getting emotional about the experience. She is amazing and deserves a freaking award for what she put up with. I HIGHLY recommend her, she DESERVES all the business she can get.
Best shop in town! Great guys!
Some of the best artists ìn Kelowna!!
Super clean and friendly
Sea did my conch piercing today and she was great! Really fast but made sure I loved where she placed the dot, very clean and thorough :)
I had my septum pierced by Teegan Zdrill and had a great experience! Super professional, friendly, and knowledgable. I felt very at ease the entire time and she gave me great advice on how to care for my new piercing. I know a few people who've had their septums pierced by other "professionals" and say it was quite painful during and after, whereas mine was not. Teegan informed me that if some piercers aren't as knowledgable they might pierce it outside of the "sweet" spot resulting in pain. Well, obviously she found that "sweet" spot cause I barely felt a thing! She also changed over jewelry in another piercing while I was there which was quick & simple. She explained exactly what she was going to do next throughout my entire visit so I wasn't surprised or left feeling uncertain for even a moment. I also felt VERY reassured of hygiene and cleanliness standards from beginning to end which is HARD to find in this industry - even in the good ones!!! So that was refreshing! If you are looking for the best - Teegan is it!! :D One thing to NOTE: ****Cash only**** Worth getting her to do your new piercing or even if you have any QUESTIONS she is great to chat it things out with! Happy Piercings!!
Always great service tattooed or pierced highly recommend
Brought my niece here to get her nose pierced and as well to pierce my daith, such a great experience. He was fast, knowledgeable and funny! Made us feel super comfortable which made for such a fun experience. Will absolutely be going back for our next piercings. 10/10!
I got pierced by Sea back in October and she was nothing but friendly and professional! Highly recommended and I’ll never go anywhere else for my piercings now!
Both of my daughters had their ears pierced here. No complaints at all from either of my girls. This cute, clean shop is definitely recommended!
I don’t write reviews, but I had to here. While this place does good work, and I’ve spent a A LOT$$$ here, Dan seems to have no regard for courtesy. Despite being on social media frequently, doesn’t respond. Perhaps that’s why he doesn’t use a bookkeeper. He prefers to pick and choose customers because he’s wealthy and/or has personal biases, and snubs away those that disinterest him. Talented, but extremely rude.
Clean, fast and knowledgeable. One of the easiest piercings I've had.
I got my septum pierced here. The man pierced it twice, pierced it crooked, told me to flip it up when I sleep (which is wrong) and told me to NOT wash it with saline solution (which is also wrong) The job was done poorly and so unprofessional for the amount of money I payed.
Great clean place, friendly staff.
got my nostril pierced as a walk in, very clean and professional will definitely be back !!
I got my nose peircings (1 septum and three nostril) at Bertram and co. by Tegan Zadrill and she was so amazing. Im still in love with my peircings and I'm so happy she helped me create a look that really feels like me. Tegan is so incredibly knowledgeable about the body and the circulatory system and was happy to talk me through the whole process. I whole heartedly recommend her services to anyone interested in pericings.
Teegan is such an amazing and informative piercer. She makes sure you understand the entire process before she does anything and always makes sure you are calm and ready. I got my nipple pierced by her and it was almost painless! After the piercing during the healing process I was able to message her on instagram and ask about any questions or concerns I had. She is so so so amazing! I tell everyone I know to go see her to get anything pierced and will only go to her to get any other piercings!
Amazing experience. Joel did my tattoo in about 4.5 hours and it was a great experience. Super friendly staff, clean and organized interior and amazing artists. Definitely will be returning for my next one!
Very Professional, clean atmosphere. Its nice to have a place to go that is so welcoming with excellent work. I live in Edmonton but travel to Kelowna to get tattooed here. Well worth the travel time. Keep up the good work!
Always an amazing atmosphere!
Got my first tattoo ever here and the artist Joel was friendly, helpful, considerate & even rescheduled at the last minute when my travel plans went awry. It turned out perfectly, & was very affordable and took just over one hour. I'd definitely come back for round 2.
Always my go to for any piercings, always quick and professional. I'll be stopping by for a tattoo next!
The store itself is very clean and sanitary. Everyone is welcoming and friendly and make your experience the most comfortable it can be. I got my belly button pierced and I would recommend this place over any I've been to before.
Super happy with my piercings. Sea was really helpful and straightforward. It was quick and relatively painless. Will come back for all future piercings.
The piecers here have always been super helpful, especially Teegan!
Friendly staff! Wonderful atmosphere and the tattoo I got turned out amazing!
I've gotten many piercings done by Teegan, my cheeks, philtrum, tongue, septum and navel. She has been the most professional yet friendly piercer I've visited over the last 6 years. She always makes sure you are prepared and pierces quick to keep discomfort to a minimum. Happy to answer all of your questions, even on her free time. Not to mention, her cleanliness cannot be beat. There's never any question, you can definitely trust you will receive an exceptional piercing experience. On top of that, the shop is beautiful and clean. Very inviting and pleasant to anyone that enters.
Definitely recommend
Our artist was professional and very comprehensive in converting the after-care for my daughter’s nose piercing.
I had a great piercing experience. Teegan was professional and easy to talk to. I will be back for more! Thank-you Teegan!
got my dermal pericing here! sea is amazing at what she does and very professional. studio was tidy and everyone was friendly upon entering :)
I will always reccomend Teegan for piercings in Kelowna! She is light handed and gentle, and knows her stuff. I have always had a great experience and my piercings from her have always healed perfectly! 10/10 would recommend ????
Went in to get a consult on a problematic piercing done by another shop, staff was super helpful and saved it from rejecting. Thank you so much guys!
Joel is the bee's knees
Got my tragus done on Saturday by Sea who was very professional and knowledgable. Love the quality of jewelry and the friendly atmosphere at Bertram and Co!
Got my ears pierced here. Was a breeze. I never leave reviews but the experience stood out. Thanks Dan, your shop was the right choice.
Seriously love coming to this shop!! Everyone is so kind and helpful!! Such an amazing experience every time ????????????
Friendly, safe and they know what they're doing.
Had an amazing experience with Sea Dawne..I was a little nervous getting my Helix piercing (upper ear cartilage), I have lots of ink but only my lobes pierced. The shop was immaculate and Sea was AWESOME ...kind, professional and informative , put my nerves to rest easily. It didn't hurt as much as I had heard it did soo I believe the kudos go to the piercer!! Thanks Sea !!
I have been getting tattooed by Vince Parson's for years now, Very respectful, and personable, while delivering high quality tattoos to the Okanagan, Highly recommend Bertram & Co for anyone looking to get tattooed, all the staff are amazing, and friendly.
great shop. everyone is crazy talented and skilled. Joel is one of my main "go to" guys in kelowna, and couldn't be happier with the results of all my tattoos. the new layout is great also.
Great piercers. Professional, clean and good equipment. The office is clean and lots of jewelry options. I find the piercing prices to be good, and the jewelry is not over priced. My two piercings healed well with their after care instructions
Had a great experience with Dan! Very professional artist and business owner. I will definitely be booking my next appointment with him.
Amazing service!
Dan Bertram does amazing Work, Look no further for your next Artist ????
DB gave me a horrible ink job. And to think I was a repeat customer. I should’ve known when he sluffed me off on my last appt. indicating he’d book me in and lying to my face. I eventually got in, but not pleased at all. Don’t bother replying to this review ‘DB’ because like all of your comments to reviewers before me, I see that all you give is empty responses that attempt to cover your butt to maintain ratings and ‘look’ professional when you’re far from it. Plz, it’s not hard to know who ur customers are that you’ve botched, so stop giving a sloppy two-bit answer that’s a joke, an lying to future customers.
Awesome piercer quick and simple couldn't be happier! She is also super knowledgable and professional made the whole experience extremely comfortable.
2 great experiences. First, I took my 3 year old to get her ears pierced this past summer. She was scared (but excited) and the lady was so patient and calm and made her super comfortable - which made me feel at ease as well. There were only happy tears leaving! 2nd experience was the owner being super helpful when he didnt need to be. I got a piece of jewelery as a gift from a different downtown store. Unfortunately the clasp came apart after only wearing it for an hour so I brought it back to that store, and the lady turned me away and basically said fix it yourself. Having no tools at home to do so, and being parked close to Bertram, I walked in and asked if he was able to look at it. With absolutely NO HESITATION, he opened sterilized packages, and replaced the clasp! He fixed it even though I didnt buy from him..and he didnt ask for anything in return. Extremely service minded. Would 100% recommend. (Also, while I waited to ask, I watched him also give great customer service to the Mom & Teenage daughter in front of me who needed assistance with removing old jewelery, and also wanted advice with previous/future piercings. I admired his willingness to listen, answer questions, give advice and just overall want to help!).
Last year I got my microdermal by my eye done by Sea and I couldn't be happier! Also, last month I got some work done on my arm by Lefty and he did an amazing job. Overall an awesome place & staff! Next piercing or tattoo I get I will definetly be back to Bertram & Co.
Come here for all my piercings and Teegan has done all of mine and has done an amazing job! She makes sure u understand everything about the piercing and the aftercare. Clean welcoming environment. Definitely recommend :)
Teegan Zdrill is the best piercer I have ever been too !! I love this shop and recommend it to anyone that asks me.
Wonderful talent and environment. This establishment is about the talent and the eaxperiemce of a Tattoo Tautu is a master!!!!!
It's currently 3:11am, and I just pushed my earring back through my ear for the hundredth time in two weeks because the guy who pierced my ears here chose a stud the same size as the hole, and then put the butterfly backing on sideways. I am in excruciating pain and cannot even losen the backing of the earring because it was put on wrong by a "professional". I can't even grab the stud as it is embedded into my ear. I've woken up almost every morning with the earrings embedded into my ears, and have had to spend 20 minutes in excruciating pain trying to push them back through the skin that healed over. I've had way better experience in professionalism and kindness from the 15 year olds at Claire's with the earring guns than I did at Bertram and Co.
Joel did an amazing cover up for me. Really chill environment.
Teegan was super professional with a really calming voice. Super quick and precise. Love my new piercing!
Such a good place to get pierced! All piercers are very knowledgeable and make great suggestions
Very clean and extremely professional
Vince is always my go to guy, love his work and he's a stellar person. The shop was chill and everything kept clean
Great place in and out in no time. Very professional.
I can’t say enough about all these guys, I have been getting tattooed by Joel Newman???? since the beginning of summer and have built quite a relationship with not only Joel but everybody in the shop! (& love that Mike in the piercing studio????????) I feel like family after over 50 hours hanging out with these people???? Amazing work, amazing people, the atmosphere is always great, I always leave energized with amazing work! Thank you Joel for making me feel so comfortable and being so accommodating , and especially for all the awesomeness I get to enjoy forever❣️
All my piercings done by sea have been quick, clean and precise. Great prices, quality jewelry and friendly staff!
Very professional, extremely hygienic and highly recommended!
Didn’t ask us for ID. We paid cash and the guy didn’t even check to see if we gave the full amount. Decent place though. Good tattoos and all the proper cleaning supplies and everything done right. Just two of us and two quick small tattoos so we weren’t there long.
Dan sounds like a conscious businessman
Super clean and thorough. Got my belly button piercing and haven't had a single issue. Excellent placement. Highly recommended
I got my 3rd lobe piercing and my helix done at this place and it’s nice inside and comfortable. The lady who did my piercing was really nice and did a great job leaving me with little pain and swelling in my ears, affordable prices for the amount you get! I recommend this place!
I visited for a walk in septum piercing and had a wonderful experience! Teegan was such a great piercer and I had a painless experience. I’ll definitely come here again next time I’m in Kelowna
Teegan in my opinion, has to be one of Kelowna's most experience body piercers. Clean, professional & always executes a piercing the proper way it should be done. (Which seems like rare qualities to come by these days).
Sea Dawne is a top notch piercer! I got my rook done by her 7 months ago and the healing process was easy and painless. The shop is very clean and she makes sure everything is sterile. Would recommend to anyone!
Awful customer service. No etiquette. Ignores clients when they’re no longer interested in their business.
I took my daughter to have her ears pierced. She was a little nervous but Mike was very professional and explained exactly what he was going to do and made her feel very comfortable. Her piercings look great and we felt very well taken care of. Definitely recommend.
Kind and knowledgeable staff. Helped me by putting a longer bar in a swollen medusa piercing.
Haven't got anything done by Dan personally, and I can't delete my old review with an issue i had with another artist, but not only is dans work amazing but he personally reached out to me to resolve an issue I had...
Came in for the first time and will definitely come back. Thank you Teegan for helping me with my nose ring at no charge. You were so helpful and kind! Much appreciated.
Te is the best piercer i've ever been to. She did my septum and I could not be happier with how painless and perfect it turned out! Best place in town if you want a piercing or tattoo. All the guys/ girls there are super rad - only place i'll get my work done now!
Got this colour piece done by Joel. He met with me a week in advanced and booked me in for my appointment. Was very professional and considerate as he let me go grab a tea and snack half way through as I'd been sitting like a rock. Would 100% recommend him for water colour pieces.
The staff are very nice and welcoming. They are very knowledgeable of what they offer and how to care for your piercing or tattooing..
Sea Dawne did an exceptional job piercing my nose!. I am the biggest chicken in the world, and it was completely pain free and so fast. Very clean office and the staff is the perfect mix of professional and laid back. I can officially say that getting my nose pierced by Sea just may be the start of a mild piercing addiction for me (^_^)
Teegan was so great with my daughter.
I went in yesterday to get my nose and second earlobe piercing done and it was a 10/10 experience! I’m not sure the name of the piercer but he was super kind and I felt very comfortable with him doing my piercings. It was fast, clean, and very welcoming. I will be back!! :))
Awesome and professional totally recommend !!!! Thanks again Mike!!!
Both my Husband and I have been tattooed and pierced at Bertram and Co. All experiences have been fun, clean and fantastic! Teegan makes all of her piercing clients feel welcomed and calm! She explains what she is doing well and makes sure you feel good and comfortable the entire time! All tattoo artists give great vibes and have incredible talent. We would highly recommend Bertram and Co to anyone who asks!
My coworkers and I went to get spontaneous piercings after drag brunch and we couldn't be happier with our service. Mike was super nice and accomodated us wo an appointment. He was super professional while being super friendly. Couldn't have been happier w our service. Thanks mike!
GREAT PLACE
Such an amazing experience! Just took my seven year old daughter there for her ear piercing and they were sooooo nice. Even asked her what kind of music she liked to listen to and accommodated her. The Place is spotless and they are so nice. Loved it so much decided to replace my eyebrow ring after 10 years. Highly recommended.
I got my smiley pierced about a week ago. The experience was definitely great and the piercer was so kind, but the piercing was completely crooked and it looked so retarded dangling in my mouth. The jewelry didn't fit my mouth properly, thus, I had to take it out and wasted $70 on a piercing I only had for a week. I'm pretty disappointed and I don't think I'd recommend to anyone getting a smiley piercing at this location. I've heard such great thing about this place, it's a shame it didn't work out for me!
Everyone was friendly and the shop was very clean. They make sure they know their stuff and the price is pretty good
Love them here! I have been getting my piercings from here since 2016 and will always recommend them to everyone asking for a shop to get a new piercing at
they were realy neat. My piercing looks great
I get all of my piercings done here. It's a great shop, very clean and professional and everyone is very nice! I wouldn't think of going anywhere else!
Such a clean environment and Sea is so good!
My partner and I went here about a year and a half - two years ago. (he was pierced by a man, I was pierced by a woman.) We both have not been able to heal our piercings and unfortunately his have began to reject. We went to a new piercer to get another opinion and he was in shock. They pierced us both with curved barbells (nipple piercings) which is highly not recommended only is special cases which we were not. My bar was multiple sizes too short and my partners were done with too small of a gage causing his to reject. Hopefully this place has gotten new piercers or have educated their staff.
I got my forward helix pierced by Sea and it was very well done. It was a very good experience and it felt very professional! Overall I enjoyed the experience and I would definitely get another piercing here!!!
My friend and I just got tattooed here we got matching vintage style keys in black and grey. The shading is beautiful and I absolutely love it, Joel drew up exactly what we wanted, and all of the staff was super friendly. The shop was kept very well, clean and sanitized. Overall great experience, I would come back again if I'm in the Kelowna area and I would definitely recommend this Studio to anyone! Cheers, thanks for the great ink Bertram & Co.
Terrible Customer Service! Horribly rude big blond dude working there and the other dude next door didn't even acknowledge us standing there. Take your money where you're at least respected, I'll never go back and either will my friend!
Got my nose pierced there, he was quick, thorough, cleanly and very sweet.
I've gotten a few piercings here and have loved every single one of them. The space is small and inviting, creating a space to really get to know the products and have you and your piercer meet at a person to person level. 100% recommend the good vibes and fun atmosphere
The guys in there are great! So many different styles of tattoos to choose from, they listen & are very personable. Vince was the artist who designed my tattoo. I love it!
An absolutely amazing shop. They keep the place very clean and everyone that works there is laid back while still being professional. I was blown away by how talented Dan is.
Got my first tattoo here yesterday. I dropped in and they happily took me in. they didnt try to change the image i gave them in any way they added a little bit of highlight to it though but it really brought it out. After they heard it was my first they walked me through how it worked, Showed me their sanitary techniques and went gentle. Five stars from me.
Sea dawne did a wonderful job on my piercing yesterday! Very friendly and professional. Everything was very clean, and she eased my anxiety about the pain! Bertram and co is awesome would defiantly go back again!
Excellent service and highly experienced artists. Recommend Joel Newman he did a amazing custom tattoo on my shoulder.
Dan is an amazing artist. Thank you for my new art!!
I went to this place to get my nose pierced with a friend who got her daith peirced. The peircer was very knowledgeable, and kind. The place was very clean and he kept sanitizing as he went. Well only be going there for piercing. Highly recommend!
Excellent work
I had an awesome experience at this shop. It's clean and very professional, I've gotten 2 tattoos from Dan so far and look forward to getting many more! I don't live in Kelowna but this is the only shop I will get any work done at. I've also gotten both ears pierced by Teegan who is an amazing piercer, she's gentle and really makes the fact that your getting a needle forced through your skin not so bad lol. Definitely Five Stars For me!
Amazing talent in this little shop! Very friendly and incredibly clean.
Exceptional service and a very clean environment. Mike was kind, educated, and professional. Would recommend this place to anyone!
I got all my piercings here! They are amazing!
Does amazing work! Very skillful! Fair priced! Very Happy with my sleeve!
Wanna say my girl Teegan is the bomb she's super professional, friendly and is always available for questions when needed....her salon is so prestine and awesome. I just love her and send anyone and everyone her way who wants amazing work done and this includes you!!!! She's the best
Clean and they got me in very quickly.
I had a great experience here! I had my lip pierced by Te Zdrill who was extremely professional, clean and gentle. I was given thorough aftercare advise and she was genuinely concerned about answering all of my questions. Great prices, excellent service, clean shop, highly recommended!
Sea was great! And very knowledgeable and professional. The shop is very clean and everyone is very friendly.
Great experience!
Some sick work coming outta there by joel
I made my tattoo with Lefty and I can highly recommend this store and him as well. Very professional and clean. A nice place to make a souvenir! Thank you guys
Would totally recommend Sea for all of your piercing needs. She's got a great portfolio, she's professional and knowledgable, and makes you super comfortable despite stabbing your body with needles ???? Definitely will return to her in the future!!
Legit one of the nicest establishments I have been to. So Easy going and friendly. I was not quite sure on what I wanted but he helped me step through step and gave me his honest opinion. Man is so awesome thanks u sm and we will be back next time we are here :)
Excellent work by Dan!
Got my ears pierced here. They were clean and friendly and my earrings look beautiful. Very happy ????
I had a couple piercings done and couldn't be happier. The piercer was super helpful and informative. Very skilled and overall it was a great experience. Place was super clean and covid safe. Best place in Kelowna hands down!
Super professional and fast :)
Came here with a friend. The place was nice and clean. They were fast and professional and it healed wonderfully
Deadly place!! 100% recommended ! Go here before anywhere killer people and amazing service can’t thank these guys enough ????
I recently had a piercing done by Sea. She was efficient, clean, and friendly. She followed up with me a few days later through text and has been available to answer all of my questions over the past couple of months. I would highly recommend Sea as a piercer and will definitely go back to her if I get another done.
Absolutley delighted with my tattoo! Id recommend Joel to anyone. Hes professional and a wicked artist. Ill be back 100%.
Amazing lady really enjoyed my time there piercing came out great!!
Good artists stepped in on a Saturday without appointment and get my tattoo
never have i had such a professional experience with a piercing professional! Teegan Zdrill pierced my nipples a few months ago and not only did she make me feel super comfortable but she also answered all my questions. all in all this shop deserves 5 stars for sure!!
Sea!! I wouldn't go anywhere else nor send anyone elsewhere for their piercing needs. Extremely clean, professional and a total sweetheart to boot!
The staff was friendly and very knowledgeable. Would definitely recommend over any other place.
Great atmosphere, great artists, awesome work!!!
great experience with the staff - helpful & friendly with piercing info
Great atmosphere and excellent experience. Got my nose pierced on the opposite side of previous piercing. Sea was great, took her time to make sure everything was ligned up perfectly. Wasn't rushed at all. You can tell she truly loves her job. Will be going back to Sea for future piercings, without a doubt!
Seairra has done two piercings for me and I can safely say she will be doing all the rest. She really takes her time to make sure its perfect. I recommend her to all my friends for their piercing needs .
Teegan is an amazing piercer making clients feel welcome and at ease. She takes great pride in her job and making sure you are comfortable and happy with the placement before making it official. She takes all the steps necessary to make sure it is what you want, and where you want it. She is very friendly and patient. This is the only place I will go to get pierced now. everyone here is super friendly, and they are all very talented individuals.
I had my daith piercing done almost a year ago and I still am so impressed with Bertram I would strongly suggest it to anybody looking for some work done. Very clean and very quick as they clearly know what they are doing. The staff were very good with communication and preparation, with lots of variety for jewellery. Thank you again.
Got my Daith (part of the ear) pierced here and had a pleasant experience. Procedure went well and staff are very friendly.
I took my 5 year old daughter to get her ears pierced here. One ear one day, then the other the next. Sea was so so patient with her and so kind ♡ it took almost 40 minutes the second ear but Sea didn't crack. lol I'd recommend her to anyone :) thanks so much for making my little girl feel comfortable and cared for.
Had two piercings done by Teegan. She was professional, courteous, and informative. Comfortable experience, with great results! I love my new piercings. Thank you Teegan!
I just want to say the HOLE SHOP IS AMAZING. Dan is an amazing artist that I will only trust to ever touch me. Sea and teegan are probably the most trustfull piercers in Kelowna. The shop is clean spacious and welcoming. I know I will never go to any other shop in Kelowna
I had both of my nipples pierced by Sea Dawne; was super nervous at first but her wealth of knowledge and professionalism absolutely calmed me down and made me feel so good about being there. She was very informative and supplied the best first-time jewelry. She jotted down all the little tips and aftercare tequniques to ensure proper healing. Never before have I had such a pleasant experience with a Piercing Professional. I recommend Sea Dawne at Bertram & Co., for any and all things pierced ! ♡♡
Great staff, awesome artists
Terrible customer service. Have attempted to reach shop numerous times to discuss concerns with poorly healing & done tattoo (both owner and directly to artist, Joel). No response to date. Tattoo itself was supposed to be a simple, thin & clean design, but instead it’s heavy handed, uneven & thick lined. Next steps...removal. Dissappointing to say the least.
Customer service is always great, with awesome prices. Thanks for my new piercing and earing ????
Great tattoo work done i would recommend Bertram to anyone looking to get work done
I was tattooed by Joel Newman, this wasn't my first piece but it is now among my favourites! The experience as a whole was amazing, from conceiving the artwork to the session. I don't have enough space to put my absolute love for the art and artist.
Pretty disappointed. Had a tattoo consultation over a month ago. Dan wrote down notes, took pictures, told me he had some open spots at the end of the month, and told me he would draw something up in the next few days and get back to me. Didn’t hear from him. Called the studio a month later and told the girl over the phone that I hadn’t heard from him. She got my contact information again and said he’d get back to me. Still haven’t heard from him. Would have just appreciated the honesty if he didn’t want to do it so I could have looked for somewhere else.
Nice n really helpful
I got my piercing done with the most friendliest person Sea Don. She was the upmost The most excellent piercer I've ever had. I highly recommend them.
Sea is definitely the one to see if you are looking at getting pierced. She has done two of my piercings and am going back in a few to get another done. I highly recommend her for your piercing needs!
I got two nose piercings at once done by Sea Dawne. It was very clean and professional and most importantly quick. I'm a bit needle phobic but it went by smoothly and I was very happy with the results. A tad expensive in my opinion but you pay for quality and experience. I would highly reccomend going here.
I had a fantastic experience with Sea Dawne as my piercer. I got my industrial piercing done by her and she did a fabulous job. It was done perfectly aligned and I would 100% recommend anyone to not only just go to this shop, but to also book a piercing appointment with Sea Dawne.
my septum is really crooked. the guy who did was pretty nice but i won’t be going back.. i’m gonna take it out, waste of money:/
We went there to get a nose piercing for a 13 year old daughter and the piercer was absolutely amazing funny nice, it made the whole experience worth while. Thank you, we will definitely come back again
Had my lip pierced here. Guy did an awesome job. I had no pain or swelling afterwards. I did however mess the piercing up and had to remove it. I returned and he repierced it for me for free. %100 happy.
Great staff! Amazing piercer!! Highly recommended
gotten all my piercings done here and love them all!
(Translated) The nation is amazing (Original) Tautu is amazing
Great place!! All artists super friendly and supportive of others work. Seen some of the best art I've ever seen in this shop! Just completed day 2 on a Polynesian sleeve with Tautu and couldn't be happier. I have such a great 1st day experience that my wife booked as well Thanks for the great work!!
Went for a couple piercings here, Sea is super friendly, informative and sterile! The other staff are also super chill and inviting
Couldn't be more thrilled and impressed by Dan! Thank you!