We've got all the reviews of people like you who consume the services and products of Luck of the Draw Tattoo & Piercing (Tattoo Shop) near Kawartha Lakes (Canada).
At the moment this firm receives a rating of 4.7 out of 5 and this rating was based on 127 reviews.
You must have seen that it has an average rating is virtually the best one, and it is based on a high number of opinions, so we may conclude that the evaluation is very reliable. If people have bothered to leave their opinion when they are pleased, is that it works.
As you know, we don't usually stop to set evaluations when they are good and we usually do it only if we've had a problem or issue...
This Tattoo Shop is included in the category of Tattoo shop.
Once again, an incredibly friendly experience. This establishment was clean, staff was friendly, welcoming and considerate. They explained the process as it was happening and were very chill.
Once again, an incredibly friendly experience. This establishment was clean, staff was friendly, welcoming and considerate. They explained the process as it was happening and were very chill.
Fantastic place and Jes is AMAZING!! Wouldn't go anywhere else!
Amazing artists ! Would highly recommend!
Got my right ear finlay pieces and my toung done and I haven't had a problem with both of them
I have gone to get pierced on 2 occasions and both times were exellent. So great I recommend Jess to every one! Best prices around!
Jes is fantastic! A girlfriend and I walked in on an evening before close to get a few piercings. Really cool shop, even cooler people working there. Extremely clean, to the point where Jes sanitized the room between my friend and I being done. I've been pierced in the city and other places in Oshawa but after the experience we had at luck of the draw I wouldn't go anywhere else for a piercing. Thanks so much Jes! Will definitely return and highly recommend.
Get staff very talented and polite!
Great place fast and convenient and also great prices....love the staff and music is nice too I got 2 nose piercings today and in a couple of weeks will go get some more tatts
all my piercings from here got infected, this has never happened before! not coming back :(
The lady that pierced me she was so nice, and kind. Very understanding, they are super clean inside. Quick & easy. Took about 15 mins all together. Thank you again luck of the draw :)
awesome experience getting my navel pierced here! really clean shop and super friendly staff!
Their two piercings for $30 deal is really good!
Love this place! Super friendly staff and great artists
Quality tattoos and piercings, been there over 20 times to be pierced and never had any problems. Family members have had tattoos done and they have all been flawless. Getting my tattoo here soon. Highly recommended.
Got my first and second piercing done here by Lydia and she's awesome. Great little shop and everyone there is super friendly.
Wasn't very happy with my initial visit when I took my sister and got my belly button pierced thankfully though the owner was amazing with making sure everything was fixed and that in the end we were happy and taken care of. As always take every artist with a grain of salt but they definitely take pride and care about good customer service will be visiting again
The women who did my vertical labret in 2018 did an awesome job. They were cool, friendly, and it honest about the pain so I wasn't shocked when they did it. Only $22.60 for it (with tax). Very happy I went there :)
100% coming back for more work.
Absolute best tattoo shop you'll find! Courteous and friendly staff, comfortable and sanitary work stations, great prices and works of art and perfection. If give more stars if I could!
My favorite place. Lydia does all my piercings and just did some on my partner, who was initially pretty hesitant. She is SO patient, kind, and is truly top notch in her profession. So grateful ???? Highly recommend if you're looking for a personable piercer who knows their stuff.
I've never been but I only hear good things about it.
Barlow does great work! everyone at the shop is super friendly too.
Got my nose pierced by Lydia. She was quick and very gentle. She kept interacting with me and made sure I was comfortable. She explained me the entire process before starting and answered all my questions politely. Highly recommended!
Love this place! Everyone there is extremely friendly and does great work! Luck of the Draw is very clean and professional, I recommend them to anyone!
Barlow has done 2 pieces for me and I couldn't be happier. I recommend him highly.
The people are welcoming and friendly, the shop is clean! Would highly recommend
I went in today and had a tattoo done by Jake and it turned out incredible! Extremely talented and friendly. My boyfriend had one done by Craig who also did an amazing job and friendly as well. Very comfortable laidback environment, we have found our new tattoo place!
That's where I am going to get my first tattoo
Barlow was absolutely amazing to work with. It was myself and four of my friends that he took his time to tattoo. He didn’t rush anyone even when we started at 5:30pm and was still working at 11pm. He was so patient and kind and did an amazing job on the tattoo. All of us absolutely love it!!
Great facility!!! The staff was welcoming and made you feel comfortable. The atmosphere was clean, and the tools and process was professional and sanitary!!
prices are good and i was pleasantly surprised i only had to pay 25$ when getting my industrial piercing but there was also quite a few downsides. the piercer was very nice however there was no warning before the needles got put through my ear and i was also pierced with two rather large hoops for this type of cartilage piercing never mind getting pierced with a hoop at all. it got infected in both wholes despite following the aftercare sheet. i’ve never had an infection like it so i changed the jewelry and it cleared up in less than a week, it still isn’t healed fully yet though. while the place and people were nice, i would not return
Awesome job by Craig on our memorial tattoo.
Great people and so good at what they do!
Great, always gets a good tattoo by Jake and Barlow.
I was in the shop today as (a walk in) and received a absolutely amazing Tattoo from the artist (Barlow) who was very easy to talk to which always helps the time seem to move more quickly...lol I had a wonderful experience there today and would definitely recommend this shop for sure. When you walk In it looks like a tattoo shop should plus its extremely clean and the ladies working the front desk were very professional and not to be too chauvinistic but they are very easy on the eyes too !!!
Great experience at LOTD, had a Tattoo done 2 weeks ago today, looks and healed great Brian did a great job, and Great Staff to deal with.
Very clean & sanitary environment, mask required, but they still did a nose piercing for me and just asked that i pull it down a little :) Piercer was very nice and it’s healed nicely after about 2 weeks
Super friendly staff who really know their stuff.
Love the place love the people there, gone their twice once for my industrial bar peircings and one not that long ago my lip peircing and I loved them alot but my holes for my industrial bar closed up on me but at some point I might get them redone
With a friendly and knowledgeable staff I am more than happy to say I only go to LOTD for all my tattoos and piercings. Jake and Alex are professional, skilled tattooists and Lydia helped me with my latest piercing. I can't recommend these guys enough!
Very friendly staff! Great pricing for tattoos and piercings! Respectful! Clean environment! I've had a tattoo done by Brian and one by Jake. I am very pleased with the outcome of both tattoos.
Very clean and friendly environment. Barlow was amazing to work with and I am very happy with my tattoo ????
Amazing staff and pricing. Definitely would comeback.
pierced my nose perfectly:)
I had the best experience with this tattoo shop. I initially designed a sleeve and got in touch with Craig-the owner. From beginning to end my experience was amazing. Craig was more then patient, he understood this was going to be a permanent piece on my body and respected the back and forth that I had during the design process. Like a real artist he challenged (properly and nicely) the design to make it absolutely perfect. He walked me through every step and even checked in with me during the tattoo to make sure I was doing okay. Not only was he polite, friendly and professional he has a very steady, and soft hand. He's one of the most gentle tattoo artists I've encountered this far, the pain was minimal. I definitely recommend him and his shop, the vibe is just really on point. My husband will be getting his tattoo there and ill definitely be recommending him to all my friends. Thanks again Craig!
great business everyone is so nice there they are really professional and very good at tattoos and piercing
I got my helix pierced a while ago and I love it! She did such an amazing job.
My absolute favorite tattoo shop. Always super clean and always professional! Back to add I finally recieved a piercing here as well. I cannot express how amazing the piercer actually was! She is so kind and respectful. She was SUPER comforting when I started getting really nervous. She walked me through everything and made sure I was good before we moved out of the room! Literally an angel lol
I went here with my friend in september for cartilage peircings and they turned out amazing and they dont hurt and they did not get infected. Also the shop was nice and sanitary and the enployees are extremely friendly!
Love this place. Great artist. Welcoming Staff.
Went to get a septum piercing here , I was pierced by Jes (: I had an awesome experience and the shop was super cool. She was really friendly , and the piercing is healing nicely.
Barlow is a beauty, new place looks great!
AMAZING!! I CANNOT SAY ENOUGH GOOD THINGS ABOUT MY EXPERIENCE. I GOT A MEMORIAL TATTOO FOR MY GRANDMOTHER AND BARLOW ABSOLUTELY NAILED WHAT I WANTED!!! STELLER JOB AND A REALLY FRIENDLY ENVIRONMENT. I LOVE MY NEW TATTOOS AND I'VE ALREADY BOOKED MY NEXT TATTOO.
I got my first tattoo here with Barlow, and with it being a memorial tattoo for a friend who passed away a year ago- he was super respectful and chill with it. He even provided some stellar advice for what add to the tattoo and his opinion design wise. Being my first tattoo, I was super nervous- but in the end, conversing with him made the process a lot more comfortable and easy going! Would definitely recommend this to anyone who's needing some work done, especially if it's their first time. These guys are really passionate about their ink based art and don't mess around.
awesome artists very clean shop.
I got my belly button done here in July 2016 and the piercer told I could change the piercing in 2 months I even got piece of paper saying most belly piercings heal 2 months! Today i suspected my piercing was getting rejected and I end having call a professional piercer in ajax and they looked at it and he was surprised to hear that piercer told me here that it took me 2 months to heal when A lot of other places says it takes six months to a year to heal!!! Don't go here and get a piercing they give out very false information!
Awesome place, felt comfortable and very welcome! The whole experience was great! All staff are amazing ! Prices are fabulous tooo!
Very professional, friendly staff. Very clean place and equipment! Would highly recommend!
Best shop in town.
Everyone at LOTD is super friendly. It's a "feel good" shop that I really enjoy visiting.
my sister and i got piercing’s here, Lynda was very nice and friendly, she did a great job. Would go back and recommend to others!
Awesome service
Good
I was in the shop today as (a walk in) and received a absolutely amazing Tattoo from the artist (Barlow) who was very easy to talk to which always helps the time seem to move more quickly...lol I had a wonderful experience there today and would definitely recommend this shop for sure. When you walk In it looks like a tattoo shop should plus its extremely clean and the ladies working the front desk were very professional and not to be too chauvinistic but they are very easy on the eyes too !!!
Good place
I had one of the worst experiences getting my septum pierced I advise anyone who gets their septum pierced to not go there. She did not use clamps one piercing she used a very big needle any very big gauge of jewelry. Mines didn’t end up healing for two months and she gave me tissue damage in my nose. It was one of the worst experience of getting my septum pierced. $20 for a piercing sounds beautiful but it comes with a curse
Got pierced by Lydia and couldn’t be happier, clean friendly and guided me easily thru my aftercare.
I got 3 piercings from that place and all of them turned out amazing
I got two piercings here about a year ago. This was my usual piercing place when Jess was there, but they had a new person when I went last. They didn't use a clamp for my septum, which turned out slightly crooked, and I asked for my nose piercing to be symmetrical to my existing one, which it certainly was not. The piercer told me my nose was very asymmetrical, which just seemed like an attempted excuse because her piercing was way off. Fortunately, my septum isn't noticeably crooked and I intend to get my nose pierced once more on each side to balance it out. Overall, never going back here again.
The girl who did our piercings was very nice! She explained everything to the tee step by step! Followed covid protocols and the shop is super clean! Will def recommend and be back for more piercings and/or tattoos!
They are amazing at there jobs and really super friendly i have gotten all my piercings from here :)
they gyes are so friendy when i went there treat me very clamly i like it to much i did belly button from there i did not ehen she finished .:) i suttest to go there
Was recommended by my sister to come here and made the trek from Pickering for a piercing from Jes and was blown away by how awesome my new piercing looks! i LOVE LOVE LOVE it! Thank you so much i will be back!
This is my go to shop! Super clean, smells fresh in there. Very family oriented. The staff is so welcoming and nice. Barlow did my tattoo and Lydia did my piercing. Piercing prices are the best in town! I have and will continue to recommend this tattoo shop to anyone. Thanks guys!
Jake is so nice
Went this weekend and got pierced by Jes and couldn't be happier. She was very friendly and professional. A great, clean tattoo shop that I would definitely recommend to my friends and family. Already planning my next one!!!
Friendly staff
I went here to get my nipples pierced and I was literally so nervous. Sadly cannot remember the two girls names as this was a while back but they were both incredible. The girl who did the piercing walked me through the whole procedure and let me know everything she was doing to so that I was completely comfortable, She had me look in the mirror when she made the piercing marks so that I could tell her whether I was satisfied with the position. Piercing process was the pain I expected although she really tried to keep my focus on breathing throuhg the discomfort. When it was finished she made sure I knew EVERYTHING about aftercare. Everyone thinks the 2 for 25 deal makes this parlour sketchy but I can 100% say I trusted my piercer completely and I could see that she had everything sanitised, wore gloves etc. Really reccomend!!!!
Very clean facility and well set up for social distancing. Great staff. My daughter had a couple of piercings and was full of questions and she was calmed down and treated very well. Thank you!
Got walk-in tattoos with my cousin on boxing day and they were awesome! I don't recall the name of my cousin's artist but he drew the design on her arm by hand and crushed it in execution. Barlow did my very simple line work tattoo, which he also drew custom, and got it done very quickly for me (which is MUCH appreciated since the location sucked pain-wise) Very affordable. No "mandatory $100 chair fee" or whatever, priced for size and effort, ie. My total was sub $100. Had to pay in cash though, and the closest ATM is across the street and across a big parking lot, trekking that in the cold wasn't fun. All in all very happy. I didn't use the petroleum-based "vitamin a &d ointment" I was given and used tattoo goo, if anything, instead. Personal preference of avoiding petrol-products as a whole.
My favourite place for tattoos and piercings. Staff is amazing. I love my experiences everytime I go!
Best piercing experience I’ve had and very affordable too. My friend and I came in for some ear piercings and the piercer was very friendly and professional. She took her time to make sure the placement was exactly where we wanted them and looked great. I would highly recommend this place.
I've gotten almost all my piercings here this place is absolutely amazing I have never had a problem. Just mad respect positive and comfortable people.
Been to this shop multiple times. It's a great atmosphere and always super clean. The artists are top notch. I would recommend this shop to anyone.
Got 3 three tattoos here. Barlow is really friendly artist. Had a great time and experience. Very clean and welcoming.
Excellent place!!!
cool place and Jake did great work. def will tell my friends thanks.
Place is friendy knowledgeable about piercing and tattoos very clean place but my belly piercing got infected migrated out they help me alot in person and over the phone i live in toronto thank you
This place is very professional with professional artists. Craig designed a tattoo that I have been wanting for a couple of years now, and it is turning out perfectly, I would highly recommend this awesome place to everyone. Cheers Craig!
Hey
Great little shop. Thanks Lydia for the peircings! My wife loves them
Craig the owner is one of the nicest and most easy going tattoo artist you will meet . Super relaxed environment great prices and really nice atmosphere . Oh and my tattoo turned out better then I expected . Will be going back for all future tattoos .
Awesome place to get a tattoo or piercing very clean and above health code
The service was awesome in fact it's the only place I'll deal with and recommend!!! The artists are great and Jess is the only person I'll let pierce me and I've taken many there for the same thing she has a gentle hand and makes you feel relaxed so like I said if your looking for anything they are the place to go!!!!!
Great place. Even better service.
I got 3 of my piercings here and all 3 got infected. The lady doesn’t use clamps and uses the same earring with a thick gauge regardless of location. I got keloids at the back of all 3 piercings and I asked the lady what I should do and she just tells you tea tree oil and salt. When I took my cartilage piercing out it was wayy to thick and left a hole. It did not heal until about 1 year later. The friends I went with at the time that got the same piercings as me all got infections as well. I will never go here again regardless of how cheap it is!!
Lydia did an excellent job with my piercings, and was so pleasant as well.
I would like to say the piercer lydia is so sweet respectful and always asks me if I’m ready to get it done she’s really sweet and I would love to say I love getting everything done by here great piercer all together!!
Lydia did an awesome job on me and my friends, been coming here for years and that won’t change!
Nice little tattoo shop. The piercer is fantastic here. She gets a 10 out of 10
I love every tattoo I’ve gotten from here. Jake and Barlow are both friendly and easy to talk to...highly recommend getting work done by them!
Awsome place. Been going here for all my piercings and have gotten two tattoos.
Barlow did a fantastic job on my tattoo
I have been going to Luck of The Draw for almost 10 years! The best shop to go to. Amazing environment and amazingly talented artists! Alex Barlow is my go to man! He makes all my ideas happen! Thanks for being great guys!
Great service as usual. Lydia did a great job with my nose and my husbands lip piercings!
Cute shop, friendly people and good price for piercings. However, two of the 16 piercings I have were done here and they both rejected.... the other 14 that I got done elsewhere didnt.. the peircer doesnt use a clamp either. I get it, shes been doing this a long time but still...
Today I got the pleasure to experience the new shop, Absolutely impressed! From the moment I walked in to the moment I left I received amazing customer service! The shop its self is very welcoming and clean, things are well organized. Thank you so much Craig my tattoo is perfect! I look forward to future appointments.
I got my nose pierced here and they were very friendly BUT the piercer didn't listen to me when I asked for the placement of my nose piercing to be higher because it "wouldn't look good" Now its super noticeable how off the placement is on my nose :/ & If you're looking to get your belly pierced I also suggest you go elsewhere as they only pierce with hoops which made it more prone to infection/irritation cause it would constantly be compressed / moved by my clothes cause it was sticking out. I also had a hard time taking it out/ changing it.
i have been going to Luck of the draw for years! very welcoming staff!
Very friendly and professional staff. Jess (piercer) and Barlow (tattoo artist) stood out the most for me. Wouldnt reccomend anyone else and 100% will be going back.
The only piercing I had trouble with the healing is the one I got from here. She didn't even clean my ear before it was pierced.
got my septum done there, the girl doing it aas very nice and friendly and professional l definitely go back for another piercing. my septum is healing great with no issues
Was in for my 3rd tattoo last week. Things are done differently now due to covid-19 but I appreciate how they are doing things. The staff was great shop was clean and my tattoo is awesome. I will definitely be back.
Very dirty
Love the place very clean Craig was awesome thanks dude
Amazing piercings!! Have gotten all of mine done from there
I normally don't write reviews but, I had such a great experience and felt obligated to let you all know. The establishment is very nice and clean. staff was friendly. I had a couple piercings done by a woman named Jess. She was incredible. I've had over 50 piercings in my lifetime and it was the best experience I've ever had. She had 13 years of experience, and was very knowledgable and pleasent to talk to. The prices were good too. I am excited to go back again. Very grateful to have found this place. Such an amazing experience.
The piercing girl was the best she was very nice
I am beyond thankful that Craig took the time to do not only my husband's but my tattoo's on his day off... I Appreciate it and we love your work. I look forward to visiting and getting more work in the future!!! Again thank you!
What an exceptional experience. Staff was super friendly and knowledgeable and the establishment was super clean. First time I’ve been to a shop where I didn’t feel out of place. Piercer was excellent and walked me through each phase from cleaning to the aftercare. To boot they were super quick to respond to my inquiries on social media. Would def return and recommend.
The location is horrible. I was followed by two men in a car, from the moment I got out of my car, to the moment I got to the shop door. I told the men to leave me alone. They wouldn't leave. I frantically knocked on the door of the shop and asked be let in only to be spoken to in a derogatory manner. The gentleman asked if I had an appointment. Wasn't going to let me in unless I had one. Even after telling them someone is following me and I'm scared.I was let in once I told them I had an appointment booked. My tattoo was too deep. I'll have permanent scarring. Ive had many tattoos and I've never felt the gun go this deep. It ended up infected after a week. I took really good care of it too. It got infected in the spots where the artist went over my skin multiple times. I'm actually afraid to go back and say anything because of they way I was treated when I first arrived. I will never go back here again. I'll have to go elsewhere to get my tattoo touched up when it finally heals. This place gives me very bad vibes.
Got a memorial tattoo done for my dog who passed away earlier this year. Jake is amazing. His finished product is better than I had imagined it. I'll be going back for my next one for sure.
Great prices for piercings, a beautiful shop and really cool staff
Jess was amazing with my daughter when she had her ears done.
Been pierced here a few times by Lydia. Have had nothing but a great experience and I will never go to anyone else. Gentle and walks you through the process.
I highly recommend Lydia! Also very clean, very professional!
Just had a tattoo done by Barlow. He is a cool dude and very genuine person. I appreciate his honesty when it comes to size,location and coloring of tattoos. He went above and beyond what I expected. Thanks buddy.
Got my first tattoo done here. The whole process was spectacular. Clean, professional, knowledgeable. The end product was awesome.
Been going here for years. Absolutely love the staff, their friendly and actually care about what you want done. Their also a very clean location. Highly recommend this place for tattoos or piercings.
They are so awesome there I go in they help me like you would not believe I would recommend them I would recommend them very very highly to everyone and I do I do tell everyone to go there so I love going
Wonderful tattoo & had another tatt 'fixed' ,beautiful design (Barlow) Will go back more times !! Great people
Jess is amazing, she super quick and makes you feel super comfortable. Piercing healed beautifully!
Had a great experience here! All the staff were so friendly! I got 2 cartilage piercings from Lydia and they healed perfectly! She explained step by step what she would be doing before we started and any questions I had she gave me the answers! Prices are amazing also! Definitely will be back for more piercings!
Lydia is amazing at her job, she did a pricing for both my sister and I. She very quick and gave great after care Advice. I would definitely recommend anybody going for a A piercing asked for Lydia:)
Extremely clean and friendly place, got amazing service multiple times I've visited I won't go anywhere else
I went here awhile back to plan for my next tattoo, and the lady helping me plan was very nice! The floor was quite dirty in some areas tho...
AMAZING!! BARLOW IS AWESOME SO FRIENDLY! THE PIECER KNOW EXACTLY WHAT SHES DOING! 10/10 WOULD RECOMMEND
Fantastic experience with the piercer as usual. She's such a sweet girl. Will be back for sure
Always an amazing experience at Luck of the Draw! Friendly, clean and professional. Love my piercings. I highly recommend going to see Lydia for all your piercing needs!
got my tattoo done last week, such a well organized shop, people make you feel at home and comfortable! 10/10 recommend!!! Barlow is an amazing artist and would recommend anyone to him!!!
Such a great place! Super friendly setting and clean ( which in times like these means everything )! Had a piercing by Lydia and I'm super happy with it. Out of all I've ever had done, she was by far the best. Can't wait to get back in for more!
staff friendly, great place
Greatt experience!! I came in on a walk in. They were super nice! They gave me great advise , understood exactly how I wanted my tattoo, very informative on after care and awesome price. I will deffinelty be going back again!
Great shop amazing people and awesome prices I've had a few cover ups done by Jake and he hasn't disappointed once I highly recommend this shop for a new tattoo or even a cover up they absolutely kill it!! ????
Barlow was awesome! He did mine & my mom's tattoos and they turned out amazing. It was my first tattoo I was nervous but was reassured and felt comfortable and there was definitely a good vibe! Would definitely recommend going to luck of the draw for your first/next tattoo
Got my tongue pierced by Lydia and my back tattooed by Jake both turned out great would recommend.
Very friendly staff
Overall a great experience visited there a few days ago and myself and my wife had a tattoo by Barlow and must say we were really impressed with the professionalism and enthusiasm of the staff. The quality of the work was impeccable and for sure I will be visiting again in the near future. All the best Mark And Linda
Have an amazing experience every time I go , I have been going there for years and almost have my hole body done they are very sanitary and take good care of you
Good clean shop, friendly staff.
Jake was amazing!
I absolutely love this place. Everyone here is wonderful and so friendly. Barlow did my half sleeve and it turned out absolutely amazing! It is by far my favourite piece. I have already, and will continue to recommend this place. Thank you Luck of The Draw, your all so great & a special thanks to Barlow... amazing artist!
Came here a few days ago to get my nose pierced. It is currently healing fine at the moment. Very professional and clean setting. Lydia, the piercer was very nice and considerate when I requested not to see the piercing needle at all during my visit. Overall I would return! :)
I took my 16 year old daughter in to get our cartilage pierced and we had such a positive experience that we are going back with my other daughter to have another piercing done.
Had my first tattoo done there last week. Friendly, clean place. Brian did a great job, my tattoo looks great! He took great care to ensure that the placement was perfect and that I got what I wanted. I would definitely recommend that anyone considering a tattoo visit Luck of Draw! Great service and talented artists.
The shop so nice, I reviewed it twice! I had my tattoo done by Barlow and such an amazing experience, that I went back for piercings. Lydia is amazing. She is so professional but so down to earth as well. I messaged the shop on facebook about a constellation piercing. I spoke her with, booked an appointment, and shared some images of my ideas. When I arrived, she spoke with me about the design let me know what would work and what wouldn't. Everything was sterile, her area was clean. She is amazing! She keeps conversation while piercing. And she gives awesome post care instructions. I am definitely going back here for all of the work I want done. Thank you so much Lydia and Barlow!
Amazing shop ! Very friendly and attentive tattoo artists. I've gotten two tattoos here which have both been wonderful experiences. Above and beyond what I expected