You have the feddbacks of real people who buy the services and products of Perfect Image (Tattoo Shop) in Cambridge territory (Canada).
At the present the firm receives a rating of 4.4 out of 5 and the rating has been calculated on 127 reviews.
As you can see its rating is quite good, and it is based on a very high number of feddbacks, so we may conclude that the score is very faithful. If there are many people who bothered to value when they've done well with the service, it works.
As you know, we don't usually stop to set opinions when they are good and we usually do it only if we have had a problem or incidence...
This Tattoo Shop is included in the category of Tattoo and piercing shop.
I've been here for both tattoos and piercings, and have only had great experiences. Kind, fun, experienced, and knowledgeable staff make for a great experience here no matter what you're going in for.
I have gotten 2 tattoos and 1 piercing. And my experience was fantastic each time. I was able to walk in and book an appointment that day or the next. Super friendly staff and very professional. Everyone I have had pays attention to what they are doing and they always make sure to double check with you that the placement and design is exactly what you want before making it permanent.
So, I wanted a small wrist tattoo done and messaged the lovely people at Perfect Image about it, and to my surprise, they were able to do it the same day. The whole process only took about 45 minutes from the time I walked in to the time I left, and the entire experience was very positive. The staff at the counter were super friendly and knowledgeable, and reassuring ( I am a big chicken.) The tattoo artist Elizabeth, was honest, funny and amazingly gentle. The tattoo hurt WAY less than I expected, which is always a plus. The script I had done is very pretty and I am very happy with how it looks. I am definitely returning here for additional tattoos and would highly recommend it to anyone looking for a good shop to get their ink done. Thanks guys :)
Got a tattoo done here a couple years ago. Everyone was accommodating and wasn't charged much for the tattoo. I've always felt welcomed walking in there and am eagerly anticipating getting a more complicated and larger tattoo from Ellie on the 25th. She was very kind and has been receptive to my questions. Has responded in good time as well. The quote she gave me for the work was well under what i expected to pay. Edit: I got my tattoo done yesterday and it turned out perfectly and exactly how i imagined. Ellie was amazing and did a fantastic job. Told me everything i needed to know for aftercare. Will be returning to get the second half of the tattoo done. Thanks again :) For those upset at their customer service when they have gone in unsure of what tattoo to get: its frustrating for artists when this happens because they cannot pick or be the judge of what you get. If you go in with reference photos, exact sizing and the exact idea you're looking for you are more likely to get a warm response.
Perfect Image puts the P in Perfect. In all my overall experiences of getting my belly button, septum, tongue and my tattoo. I have had nothing but good experiences. The staff overall is very helpful and open to answer any questions. They’re also helpful online if you don’t have time to call in. They’re the only piercing and tattoo place I trust. May be a bit pricy but it’s worth your money to purchase a good expensive piercing or tattoo than get something cheap and done wrong. I will continue to go to PI for any future piercing or tattoo I wish to get. :)
I have been going to Perfect Image for my piercings for about 4 years but this year they exceeded my expectations. Their customer service is out of this world. I was struggling with one of my piercings and they made sure that all was well by checking up on me and providing their advice. I HIGHLY recommend Perfect Image if you're looking for a safe, friendly and knowledgeable place for a piercing.
Every time I’ve been in the shop it’s been a positive experience! Super clean, bright and professional staff add to the welcoming atmosphere! Would definitely recommend
Love this place! Been here three times and it was always a good experience. Good tattoo work and atmosphere. Highly recommended!
I have never had a tattoo from Perfect Image Waterloo but have seen beautiful work done by their artist and they are stunning!!!
Amazing shop! Currently working towards finishing my sleeve! This definitely will be the place to do it!!
Super cool place always giving out stuff. Super nice people would love to see what you guys are about !!!
Unfortunately had two piercings done here. Being a piercing artist in Edmonton, I set fellow artists to high standards. The 2 piercings were so crooked, I had to pull them after two days. Travelled to Banff for vacation, and although the staff were kind, the level of piercing expertise really disappointed me.
Terrible customer service. I was in there yesterday and they must have had 10 people behind the counter. All whom were either too busy talking to eachother or the "young pretty people". Fine whatever. But I'm a fairly heavily tattooed and pierced person (ya know the typical clientele)looking for business and was completely ignored for over 20 mins waiting for someone to help me with some jewelry and bigger stretchers. But ended up seeing that it was a big joke and walked out. Would not recommend .
I give this place a 5 star rating because they are so considerate and kind and their tattoos are so artistic and well done. I had once given a very vague idea of what i wanted for my tattoo and in a day they had drew exactly what was in my head with extra pizzazz ❤
Absolutely love Perfect Image! Great vibes here and the staff are very skilled, talented, super friendly and awesome! I got my ears pierced a few years ago (and they were great - very helpful when I was anxious). Recently also had my first tattoo here and the experience very good. Quality people here! Would highly recommend their services!
Wanted to give zero star but there is no such option. I had a belly button piercing and the terrible specialist did it completely off centre. Due to fear of scaring I have to bear with this off-centre piercing for the rest of my life. Thank you Perfect Image.
Went it get my nose pierced Tony was great I was a bit nervous and he talked me through the whole thing made sure I was good to go after
Got my nose pierced and it was great customer service, quick and professional. Will be returning for more piercings. ????
I made an appointment 2 months in advance for anniversary tattoos.. I showed up and they told me i was a month late. However no one bothered to call me. I drove 4 hours to get there only to find out the help put down the wrong date... The tattoo artist handled it really well said he would get us in when he could without a bew deposit...... Well now the tattoo artist is ghosting me.... Super disappointing. Im hoping the artist is well cause he seemed way cooler then this
The piercing was done fine (ish, still have problems with them but I'm not going to pin the blame on the piercer). The piercer (I think her name was Ashley? I forgot) was just a bit rude, which really sets the wrong tone to have right …
So if you are looking to get a piercing make sure you are 15 or older!!! They say it will scar your nose if you are younger and they don’t want to take away job opportunities
Went here to get my ears pierced, and it was honestly the best experience ever. The staff was really friendly and nice to speak to. The place itself was really clean, which was a bonus. The person who pierced my ears (unfortunately I forget their name) helped ease my nerves and took the time to make sure i was happy with the placement of the piercing and everything as well. Overall, a wonderful experience!
Was informed yesterday that because tattoo ink bleeds as it heals, they couldn’t give me a small tattoo. The group of us that went are covered in them already and hadn’t heard of that before. Safe to assume they don’t have many experienced artists hanging around. Their loss, we had about $1000 worth of work to be done between us. A shop in London was happy to take us and did a great job. Ink didn’t bleed either. lol
Love the atmosphere here, the past couple years I was pierced numerous times by ashley and an amazing experience everytime as well as tattooed by ellie, got the chance to chat with a few others during my sessions and could not recommend this place more. You will not be disappointed. ~ Darien Radke, Darien Boyle
Got my first tattoo here and have had it for over 2 years. I still get great comments on it and how colourful it is. Amazing place. Would recommend.
I brought my aunt here over the weekend, and I can say with 100% certainty that this is one of the cleanest, and most professional shops I have been to. Tony was amazing, and I can not say enough praise for him. Excellent service, will definitely be back and recommend people to go in the future!
I’ve been here for both my piercings and tattoos so far. Ellie is a great tattoo artist, super professional, friendly and a talent artist!!! Overall, a great shop. Clean and the staff are always so kind. Love this shop and highly recommend:)
Dan was absolutely amazing! The staff made for a great experience :)
I felt very unwelcome when i went in, the girls behind the counter were very rude and seemed pissed that i was there. I had to wait about 45 minutes to get my tattoo which was fine, but as i was waiting my artist was talking to the girls looking over at me and all laughing. I can't believe the terrible customer service. I'll never be going back.
I’ve gotten many piercing here as well as a tattoo and the staff is always so kind and helpful! Definitely recommend.
I got my orbital conch piercing done here. The entire process was very fast and precise, and there was minimal bleeding and discomfort which I was so happy about. Would definitely visit again!
Outstanding. The absolute nicest shop I have ever been in. Clean, classy, everything you want. Do yourself a favor and go here for your work.
Been following this place for a while. Their tattoos are beautifully done and I can’t wait to use them to cover up my 1995 tattoo blunder. Lol
Do NOT get pierced here. I believed their stellar reputation. Now my piercings don't line up and it's painfully obvious with any pair of earrings aside from studs. Furthermore, they charge you an additional $25 fee for aftercare information. For someone getting their first piercing, there is a lot of dangerous misinformation online regarding sanitation and I would have appreciated getting advice from a professonial (using that word lightly). Going to Claire's next time LOL.
Clean, good atmosphere, and friendly staff. The piercing itself was literally painless, and I've had no problems with it.
Got my belly button piercing here. They were super professional and really nice and made me feel comfortable during the procedure. Healed well and looks great :) thanks perfect image!
Ellie has done both of my tattoos and I couldn't be more in love with them. At Perfect Image Waterloo the people are fantastic, the space is bright, fresh and VERY clean.
They do excellent work! My friends all have gotten amazing tattoos here!! They also do really good work with their piercings.
My friend and I went here for a quick tattoo while visiting Banff. We were able to make a next day appointment for the both of us at the same time. The staff was fun and upbeat and made us feel welcome. Im also happy with the amazing quality work. Thanks PI for help making great memories ????
This shop is one of my favourites! I'm definitely going to keep coming back here! I had Ferenc do a walk in for me; I got my sons name tattooed on my collarbone... I had an amazing experience; I was comfortable, the workers were all friendly, my piece is amazing, and it was overall a great experience! I would recommend this shop to everyone! My boyfriend plans on coming in soon for a piece, and I will for sure be back!
Absolutely Amazing! They were so kind for my first tattoo, very patient! Already got my second one! They are organized, and the overall quality is amazing!
Terrible experience. Went in to have an ear piercing jewelry changed as I wanted a different colour of jewelry. (I've had my ear pierced for over 3 years). First off, the Piercer came in from having a smoke and never washed hands before putting on gloves. Regret not saying anything and letting him continue to touch my ear even with gloves on, the fact he didn't wash his hands was unhygienic and unprofessional. Secondly, the piercing they sold me was cheap and when I returned to the store a month later with an infected ear asking if there was a better type of jewlery I should be purchasing, I was told my ear was just infected and to clean my anodized titanium piercing with Hydrogen peroxide!!!!!! TERRIBLE ADVICE!!!! Would never return to this place and regret giving Perfect Image Waterloo any of my money.
I've gotten half of my piercings completed here ( 11 piercings) the place is good and clean. If you come during Wednesday they have student discount and word of the week on their Facebook page. The only thing is the staff are not knowledgeable. I was told I would be able to wear earphones after 1 month apparently it's going to take a year with the piercings before I can put in earphones. another time I came to get a piercing and they told me I would be able to change the piercing after three months. I found out it would actually be 6-8 months. Other than being misinformed cheap place to get piercings
I scheduled my tattoo a month in advance with Jay, and I couldn't have been more pleased with my experience. The staff were super friendly when I entered the shop, and Jay did a great job of listening to what I wanted, all while giving great recommendations in return. Highly recommend for anyone traveling to Banff looking for a great piece of art along with a laugh or two.
Super awesome, and friendly atmosphere! Also extremely knowledgeable and informative! I’m allergic to nickel and they were very helpful answering all my questions and concerns! 10000% recommend going here for your piercing and tattoo needs!
Although clean and quick to make appointments for walkins, I've had less than ideal experiences with them. The after care they prescribed was not standard, according to other piercers, and when i had questions and problems, they were dismissive.
Love this place!! I've gotten all of my piercings here and the attention to detail and quality of each one is absolutely amazing. 100% recommend!
Got my first tattoo here with Liz. She was patient and informative on how the tattooing process goes. 10/10 will come back for more in the future
I came here maybe 5 or 6 years ago. Mike tattooed me. The shop was very clean and the staff was friendly. Great place to get your ink fix!
I'm sure tattoo artists hate it when you come in and say "I want exactly 'this' and I want it exactly here" but Jared was great and I couldn't be happier. My tattoo is exactly as I imagined and is a perfect tribute to a musician I love and to his life. I will proudly tell everyone who asked about it who did it, where and why it's important to me. Thanks for giving me a piece of Frightened Rabbit's Scott Huchison to wear forever.
Honestly this place was amazing, I went for a nose piercing and it was clean, welcoming, fast, and my piercing turned out wonderful. 100% coming again.
Me and my friends experience at perfect image was fantastic! The staff was so welcoming and friendly; Cody at the front was so helpful and knowledgeable of the jewellery selection and helped us choose our tattoos. Pablo our artist made us both feel so comforted and welcome in the studio and his work was beautiful! Will definitely be returning for more pieces!
Great environment to be in very energetic, awesome employees make you feel very comfortable and of course fantastic tattoos/piercings.
Tattooed today by Ellie. She has an amazing eye for detail. She did a beautiful watercolour flower on my forearm. She is brilliant to work with. I will be back for more pieces from her 100%. As far as the front desk staff I found them friendly and accommodating. No rudeness felt at all. Everyone was wonderful to top off on point, gorgeous art.
Thank you to Perfect Image for helping us with our piercing dilemma on such short notice. Natasha took us in right away and was able to fix the problem with a jammed earring causing a great deal of pain. She put in the correct bar earring and took great care to educate my niece on the best way to care for it in the future. We were so grateful for the expertise to help us out. Excellent service, you'll see us again for sure! Thanks Natasha!
I have yet to be but I've heard amazing things about this tattoo shop and hope to get in there soon for a couple tats!
Only place I will ever go . Unless sean martin opens his own place
Friendly staff. Ashley is an awesome piercer. I enjoy getting my piercings done by her. Liz is an amazing tattoo artist. She does great quality work. Keep up the great job guys
Quick, perfect, and very good I'd recommend the place for anyone looking for a piercing. Especially if Ashley is doing your piercing.
Love perfect Image! The atmosphere is comfortable, I've gotten all my tattoos and piercings done here. You can ask the staff any questions and they will give you their professional opinion, it is best to listen to them as they do know what they're doing. Thanks guys!!!
Made an appointment . I got in right on time . Took about 4 min to do the piercing. No problems . Great service . Thank you
Went for a tattoo with Jared and am beyond pleased with the results. I threw a bit of a challenge at him and he far exceeded my expectations. Two sessions totaling about 6 hours were chill easy going. He's quiet, which I appreciated, not to mention immensely skilled and clearly proud of his work. I would highly recommend anybody check out his portfolio. Only thing I found frustrating is that there were loud children in each time I was there and I found it difficult to stay in a good head space as a result. Please enforce the "No Children" sign on the door.
Love this place! Been here three times and it was always a good experience. Good tattoo work and atmosphere. Highly recommended!
I’ll start by saying the shop is very beautiful, and makes you feel warm and welcoming. However the staff do not, our tattoo artist barely spoke to us, making the whole ordeal awkward, and they questioned the placement of our tattoos and the money we would spend for something that would “fade so quickly” as if I didn’t already know this. Next time shut up and take my money?? No one seems eager to greet you or help you, and there’s no receptionist or desk, so this is kind of a turn off point, because where do you go? There’s just a desk in the middle of the room that the artist all sit around busy chatting - sorry don’t want to interrupt your conversations. They do alright work, but our small and simple tattoo was rushed and over priced, we were doing just a fun spurt of the moment walk in so eh it is what it is.
Got my lip pierced yesterday and not even 24 hours later the piercing already fell out, the ball is near impossible to screw back on. Don’t know whether its a cheap choice of jewelry or the piercers don’t know how to screw on a ball. Paid $80, thanks for the scar in my face
The store is always very clean! I've been in several times to get piercings done and to buy jewelry, I always leave happy and the staff are awesome! This is my go-to place for everything piercing related!
I've gotten a tattoo and several piercings . Very well knowledged and reliable! I appreciate the great customer service
I came here with my friend while he got a piercing. When I first walked in, I was blown away by how gorgeous the store is. It's so clean and the art is gorgeous! I quickly broke down and decided I would get a daith piercing. The receptionist was really sweet and one of the artists came by to chat to us while we were waiting for Brock to be done his lunch. Brock did an excellent job with my piercing. I've never had cartilage pierced before and he set realistic pain expectations and walked me through what he was doing every step of the way. After it was done, he walked me through proper cleaning procedures and told my friend and I to come talk to him if we needed anything else. He was very friendly and professional. If I were to get another piercing, I would come back to Perfect Image with no hesitation. Thanks Brock!
Got a tattoo here and couldn’t have been more pleased with the entire experience. They were fast, it looks great, and it was a lot less expensive than some other shops around here.
Very clean and professional. Love their $30 piercings every Wednesday. There tattooist are really good.
i have tattoos and piercings from this awesome place. always friendly and super clean!!! check them out, alot of artists, you will find someone you love
Got the girlfriend a tattoo for our anniversary and it looks awesome! She wanted a floral tattoo but had a certain style in mind. The tattoo artists at Perfect Image publicly display their previous work on Instagram which massively helped …
I've had my 3 ear piercings with them and it was superb. Loved it. And planning to have one again soon. Also thinking of adding another tattoo. ????????????
I had my first tattoo here. Everyone was very nice and the place is so clean. I have recommended perfect image to everyone I know
Place has like one tattoo artist and I guess there's certain things they don't do... Probably why place is alway empty...
It was good and not as painful as I thought and the place is friendly too!
For the second time, I tried to give this shop a chance. I called ahead and asked for a recommendation of who I should speak to in regards to skill level and got some names. Only one of those people was in on the day and when I went in he, Frank, was just finishing up a tattoo. No problem. I waited. After about 15-20 minutes, he comes out and walks right past me and says nothing. I understand if someone is tired and needs to have a break after doing hard work. But it literally takes mere seconds to act professional and say something like, "Hello, I'm just going to be X, I'll speak with you shortly." Or such. That feeling of being looked down upon as a customer and like these people in the shop here don't care about you -- it's right here. Ironically, when I was leaving the shop, he opened the door for me and neither of us spoke to the other as I walked outside and he lit up a cigarette. A rail thin man was playing a bass guitar on the corner next to 7-11. What that guy would do for a dollar -- and here's this tattoo artist who must think he's above all his potential and actual customers. Thankfully there are so many other awesome shops in the tricities with awesome, genuine people working there. I'm sure other people who work at Perfect Image are actual professionals that aren't rude, but I and my friends won't ever step foot in here because to not even spare 1 second is really gross.
Jake's line work is outstanding! Awesome place. Amazing artists and staff
I got my septum pierced here and I was soooo nervous and scared because I’ve heard about piercers piercing through the cartilage and not the sweet spot in your nose and the piercer (super pretty blonde girl) did it so fast and got it right in the sweet spot, their super clean and very professional and affordable. 100% recommend.
They were fantastic...they took me in without an appointment...got there at 10:45am and was out by 11:15. Totally Recommend Perfect Image!!! Mmmuah thank you ????
Tasha is amazing. She did my 2 lobe piercings and made me so comfortable and made the whole process so easy! From start to finish the whole PI team was amazing! Can’t wait to come back for more piercings and tattoos! (Also 30$ piercing days are the best!!!!!) Much love Kendra
Just finished my first tattoo and I absolutely love it! My mom is getting one now with the same artist I had named Liz. She was very nice! Liz is well informed and educated about everything relating to our tattoo experience. From drawing our tattoo exactly to how we both wanted, to executing it right on our bodies how it was planned, I am very pleased with mine. I will for sure recommend Liz to my family and friends.
Great store, artists are talented and amazing, piercers are nice and informed. Definitely recommend this place!
Got my first tattoo at perfect image. Turned out amazing and the| people are super friendly!
I have had tattoos done here and had my septum priced as well , super clean and friendly staff , plan on going back again! ????????????
All my tattoos have been from Perfect Image. They do a great job at explaining tattoo and piercing processes and cleaning routines. They have a lot of artists that do many styles!
Great place. Have gotten multiple piercings and a tattoo from here. Always professional and a great environment!! Would highly recommend.
I had a piercing done here earlier this year and I had no problems with the piercing! Price was great and service was amazing! Hoping to get a tattoo done here in the near future!
Love this place! got my very first tattoo here two years ago and I am still so in love with it, healed perfectly! Highly recommend getting pierced here as well, all of my cartilage piercings have healed with no issues at all from their advice in after care.
Piercer is super nice and does an amazing job! But staff lack communication skills and have a well known record for ripping off their clients. Tell you one price just to charge you more then what was originally told to you, be aware when confronting them on this they will become rude and in doing such they will say accuse you of lying.
Everyone was sooo nice! I had just gotten my mid helix or cartalige peirced and I was super nervous, they were so nice to me and were very patient with me when deciding what earring I wanted, speaking of earrings, every thing is made with real metals like silver gold, ect. Every thing was clean and just saying I like the ceiling (not that it really matters but it looks really nice). Some of the art that they do is really good and looks just as it would in your mind. This place is great and if I ever get another peircing done I'm getting it here.
Staff are super friendly, I've had 3 piercings and 2 tattoos done and I've had good experiences with all of them! definitely planning to get more stuff done from them in the future!!
Love this shop! Excellent staff and a great place to get a piercing. They have the best selection in jewellery and are always there to lend some advice when choosing what works best for you.
Amazing artists ! Great atmosphere ! Extremely clean and bright too ! Had many tattoos done here and plan on more !!!
Great service for both piercings and tattoos! Good prices and everything I've gotten has healed super well.
What a great spot. I got my first tattoo here and they treat you so well! I did mine as a walk in and only had to wait the amount of time it took them to draw up my image!! The guy who tatted me did an amazing job!! Would 100% recommend going here!!
The tattoo artists are really nice and they do awesome work. I got an outline done of my two sons and my dog and it turned out just like the picture ????
I have had piercings and tattoos done here and wouldn’t go anywhere else. Everyone is very professional and the shop is absolutely spotless. They make cleanliness of the utmost importance !
I made an appointment at this location to get a small matching tattoo with my friend. I called the day of, and they told us to come in for 8pm (which keep in mind for us was an hour and a half drive one way). So we showed up right on time, got to the front counter and they told us that they had forgotten all about us and thay all of their artists had gone home. They texted their one artist to come back in, however he had already had a drink so he couldn't do the tattoos anyways. He proceeded to be rather rude with us as he asked us to show him the tattoos we wanted. He said something along the lines of "even if I could I don't have enough time to draw up the tattoos and then tattoo them on you both" (even though we we free on time for when they asked us to come in).....so why did they book us so late? This was 100% their fault and they took little to no responsibility for their actions, and offered nothing for wasting both my time and gas money getting there. Would not recommend.
Amazing quality work, very clean and professional! Amazing job at piercings and tattoos, highly recommend checking them out!
Got my septum pierced here. Staff were great and it was quick and painless :)
I came here with my boyfriend a few years ago to get his first tattoo and the people were so nice and did a really good job! So I decided to get my first tattoo done here. Now I have 3 tattoos, and I love them!! Thank you ❤️❤️
First tattoo and Shawn answered all the questions I had.
Excellent service! Jake, the tattoo artist is fantastic and really knowledgeable. I will definitely book another appointment at this shop with Jake.
Got my second tattoo done at perfect image ! Absolutely would recommend this shop! Amazing artists and employees! Super friendly environment and overall amazing work done by the artists. I forget the name of my artist, but he was an apprentice at the time. He did amazing work!
Aaah when I went in,customer service was great. The tattooist was very nice enjoyed his company, and he charged me minimum (120) Wasn’t happy with the tatto I asked for a crescent moon behind my ear. Which I thought was simple (only 5 minutes) the lines are very choppy and most of the shading has disappeared.. and it’s basically a banana behind my ear not a moon. Three stars cause they tried and I liked them but I’ll obviously ill get it touched up elsewhere ????
Best place for my 1st Tattoo
All of my cartilage piercings were done at Perfect Image in Waterloo and have never had a problem with healing. I've had my inner helix, conch, and rook done. I've also bought jewelry from here before and it's all really high quality. The store is really clean and you can tell they take this seriously. I'd also recommend the after care package they offer since the pre-filled Q-tips are really convenient when your new piercing is healing!
A few years ago I got a cancer ribbon tattoo here in Waterloo and everyone was very helpful and the artists are very talented
10/10 would recommend this place if you're looking for a piercing or tattoo. The staff is great and always answers your questions, the atmosphere is really laid back and fun and I've had nothing but good experiences. I've gone for all of my piercings and recently for my first tattoo and don't have a single complaint. I love this place!
I love Perect IMAGE! All my piercings have healed flawlessly and each experience there was awesome! The crew is so welcoming and I've ever taken a few friends there who were super new to the whole atmosphere and everyone there was such a help! Definitely a 5 star rating without a doubt.
My experience there wasn't great, walked into the store and went up to the front desk, the lady there seemed very annoyed that I had come in. I told the lady that I wanted my cartilage and tragus done but gave me a nasty tone saying I couldn't get it cause I was underage and then I looked at the desk to see the different piercing studs they had and asked her to grab thwm but shouted at me and got annoyed. My piercer was extremely rude to me, he was pretty much yelling at me because I wanted the piercing to be higher, he shouted when i went to go look at saying "DONT TOUCH IT" which I didn't even touch it. After getting it pierced, he didn't explain to me how to clean it. DONT GO TO THIS PLACE, they give extremely poor service. Also got my belly button pierced and the blonde haird lady didnt line up the bottom and top dots so now its freaking crooked:) which is really damn great. She told me to keep it where it was even tho it was so far off to my left side and was advising me not to move it but i did. Point is, just dont go here, you could find another place to go.
Have had two great experiences getting my nose and belly pierced. Would definitely go back for more tattoos and piercings from them! ☺️
I had a really good experience! Went in for small tattoo and everyone was so nice and accommodating. Barry did an amazing job and I couldn't be happier with how everything went! Would definitely recommend :)
Had a great experience, love my new tattoo! Very clean and professional.
Will add the video asa it gets sent to me. I forgot I didn't record using my phone. Oops. Lol But all in all Jake from Waterloo (guest artist to Grand Bend's studio) make quick work of the job Sean wanted done and they look awesome. Will definitely be seeking him out to do the rest of the idea decided upon, to make it a finished product.
Ferenc was great! Finding a new tattoo artist who is great! He's doing an awesome job adding colour to my butterflies
Ashley, Jesse and Adam are all fantastic! I would recommend going to see them specifically, some of the other artists in the shop are not as good. I had a crappy tattoo by one of the other artists but these guys have offered to fix it for no cost which is going above and beyond imo.
Jake Sexton did a fantastic job with my cousin and I! Not only did he make us feel comfortable, but he was a very laid back and personable guy that’s very easy to talk to. His line work was fantastic and overall I was very happy!
Friendly staff and welcoming environment. Both myself and my brother have gone to get piercings and they were very professional and clean.
I’ve gotten a piercing (conch) and tattoo done here for decent rates. I like how they post about walk-in availability on their Instagram. The tattoo artist I worked with was really up front about design limitations (i.e. size and placement), which I really appreciated because some artists would just take your money and tattoo whatever you asked for. My piece was a little more expensive than I thought it would be but still pretty reasonable! With the piercing I got here, I chose a ring but it was a bit small and the experienced piercer didn’t express any concerns. Ended up with an annoying piercing bump that hasn’t fully gone away/healed despite following aftercare instructions. I got it checked out at another shop when the piercing was really bothering me, and they told me that the bump/discomfort was likely from the pressure of the small ring in my ear. I got the jewellery changed to a labret/flat back stud and it’s been so much better. This could have been avoided if the piercer mentioned healing concerns with a ring but they didn’t. Overall good atmosphere but make sure you ask clarification questions/their opinion on your choices because they might not offer their opinion otherwise.
Very professional! Got a tragus piercing and my husband had his lobes done! Ragnar was very polite and professional! Thank you!
I got my tragus pierced back in the summer and I have zero complaints!! It healed quickly and without issues. The lady that did my piercing was friendly and quick. I would defiantly come back for my next piercing.
Love this location, staff is very friendly and the shop is very clean and professional inside. I have had both an industrial piercing here, and a tattoo, and I am very happy with both! My industrial turned out great once it finished healing, and my tattoo was beyond perfect and high quality! Thanks Ellie!! I can't wait to go back!
I really do love this place! I came here before once when it was called deep water I believe, I love how the inside looks! Very clean and modest. Everyone here is very informative with your before and after care, my piercer Anthony was great he made it an enjoyable experience he talked to me through the procedure and it made me feel less anxious, when he pierced my Monroe I didn't even bleed! Awesome! He was also extremely kind, he worried if I felt dizzy or lightheaded when I got off the chair lol (so nice) keep up the great work everyone! Thank you so much!
I’ve gotten multiple piercings here, every-time the staff has been incredibly patient and helpful, always willing to answer any questions or concerns you may have!
I have absolutely loved my experience here! I have gotten 6 piercings and have gotten 4 tattoos here. My tattoo artist Liz is incredible! She is extremely talented and has always gone the extra mile to make sure that my tattoos turn out as expected and more! I will definitely be coming back here for my many more tattoos to come. :D
Amazing experience!!!!! I was really nervous to get my first tattoo but the artists at Perfect Image made me feel comfortable and confident in my decision and I am really happy with my tattoo :)
Nice atmosphere and friendly staff, stopped by for a walk in tattoo last year and was very happy with my results.
Excellent staff and great quality of work. I love their walk in hours. The artists all work with you to find the right font/colours... I highly recommend them.
The receptionist left a lot to be desired. BUT, my artist was amazing, funny, comforting and listened to exactly what I wanted. My tattoo looks amazing!
One of THE WORST! places to get a tattoo! i was better off buying those kids 3D stickers and sticking it on myself because he pushed the needle so deep and my tattoo is scarred and popping up like its 3D its been months now was kinda hoping it would go down, pretty sure the guys name was Adam, honestly go to A PROPER tattoo shop, they also charged $150 or so for something thats the size a bit bigger than a toonie basically and it was just all black and absolutely no detail. lmao what a joke! horrible HORRIBLE PLACE 0/10. they just wanna slap something on you and call it finished. mind you, my tattoo isnt straight, it looked like a 5 year old had an unsteady hand. it isn’t completely filled as there are empty spots. i have many tattoos and theyre all fine, so yes i know how to take care of them, but the main reason why? because they were not done here. lol. save your money. ALSO the girl at the front desk, absolutely brutal & rude in general to talk to, another incident was when the ATM machine wasnt working & she started ranting about how it was the card & how she wanted cash only but we couldn’t withdraw any, she finally let us use the card reader and guess what? it worked. and all she could do was roll her damn eyes. place is a joke.
Great service. My friend and I walked in hoping to get some quick tattoos. They were available, happy to answer questions and provided on the spot booking for us. Our tattoo artist Adam was great. He is genuinely nice and made us feel at ease. He gave the tattoos that we envisioned and he was cute and sweet.
I have heard amazing reviews from people that have gone here, and would be the place that I would go to get my next tattoo.
I went 4 years ago and got my first tattoo from perfect image in Waterloo and I’ve never been so happy with something before ????
Matt Sitter Rocks!
We stopped in on Saturday afternoon because I was interested in having my ears re-pierced and having a second piercing done. I was taken back by how rude the "first point of contact" in the shop was. She made me feel like I didn't belong in the shop. Yes, I am in my 50's, but I was getting tattoo's and piercings long before she was born. Her attitude towards me made me feel very discriminated against. She told me to sit and wait for the piercer to talk to me. We waited and waited and waited. I don't think she told anyone we were waiting. It's unfortunate that the shop has put this person in charge of "Customer Service" by greeting and welcoming people. She is making the business decisions for the shop, I guess she felt my money wasn't green enough for her. It's too bad she judged this book by it's cover, because we have a good amount of disposable money that we were willing to fork out for your services. Needless to say, I had my piercings done at another shop in town. I'm sure because of your location close to both Universities, this keeps you busy, but if you are interested in growing your business and keeping repeat customers coming in your door, you should think about catering to the young and middle-aged professionals who have money to spend. But understand that we want to be treated with respect and made to feel that you do appreciate our business and loyalty.
My boyfriend went in right before his 17th birthday and got a lovely tattoo on his forearm, a giant one too. I’m turning 17 in 6 days and when I went in to ask to also get a tattoo on my forearm, they refused and told me I could pick “something else and put in on my shoulder or leg, because the artist is not comfortable giving very visible tattoos to minors.” Funny because you gave my boyfriend exactly what he wanted on his forearm not even 3 months ago. Whatever, shoutout to Tora for booking me right away!!!
Made the mistake of getting my nose pierced here on a 30$ Wednesday. My piercing came to $62 with an aftercare kit. The experience was very rushed and the staff were cold and indifferent, not even smiling or asking my name (I filled in the waiver in silence). It was borderline traumatic and I should have walked out there and then. Even though I bought an aftercare kit, piercing care was barely explained to me (or even the gauge and type of nose piercing) and now I'm left with an okay piercing that I'm unable to remove. Definitely going back to the person who did all my others.
Awesome place, amazing and talented people. Definitely coming back for future tattoos.
Got a tattoo here and I am very satisfied with it, so I went back to get a piercing. After a day I felt the back of the stud digging into my lip. The piercer said it was fine. I went home and realized only one side was digging in and that the piercing was crooked. I went to to pierce shops near me for a second opinion and they told me I needed to take it out. While taking it out I had to peel the back of the stud out of my lip because of how deep it was digging into my lip. *edit* I went back after I was told to take it out and was told I’d have to pay again to have it repierced. They offered to do it that day even though even though my lip hasn’t healed from the first piercing. The other place I went to for a second opinion said if I had it repierced before it healed it has a good chance of migrating back to the old hole. I would never get a piercing here again. I couldn’t even get my money back!
Awesome place, great atmosphere, people are nice, helpful and welcoming. Great tatoo's. Will definitely will go back there for my next one!
Love this place! It's clean and inviting. The artists are talented and knowledgeable. Would definitely recommend!
I was charged a $1 fee for using a credit card. Did not see any signs regarding the fee but apparently there is one and it was not mentioned by the clerk. I had only been there one before so my bad for not catching the signage. However, it's 2020! Everyone pays with debit or credit. It's the cost of doing business.
Went in the other day to get my lobe pierced, the employee piercing my ear seemed like she didn’t want to be there at all. Then quickly put a dot on my ear and didn’t even look to make sure it was aligned with the other side. Then I got bare-to no instructions on how to clean, she said them rather fast. I then realize half way through my day that the backing of my stud has some how unscrewed.. so the lady must have not screwed it on properly. I then spent my time trying to find the backing, did find it eventually. Overall not the best experience at all, pretty disappointing. I’ve been waiting to get my ear fixed for so long and my experience sucked. I went here for the great reviews but I was mistaken.
I got another helix pierced on Wednesday- one of their busiest days because of the $30 piercing deal. I went with my friend, who was going to get her first ever piercing. I already have 2 loves and a helix, so I knew the procedure. The wait was a little long, but there were lots of people there, so we didn't mind. The lady at the front desk did not explain the procedure, nor did the piercer herself. The piercer barely even sanitized my ear, and missed the mark a little bit. I was lucky I was there to explain to my friend the post-piercing cleaning procedure. I can admit they were efficient in getting customers in and out quickly - the piercing itself took 5 minutes - but the fact that the piercer did not explain to my friend who was getting her first ever piercing how you were supposed to clean it and let it heal was shocking, and has me concerned for other people going to the business!
Customer service was teeible. Emploee s argused over my husbands tattoo and who would do it right infront of us. Very uncomfortable. The seemed not too happy to be there or serve us. We called earlier that day, set up an appointment and drove from sarnia. Not very immpressed. Little too expensive
Got both my ears pierced here. Very clean, professional and the ppl were kind and walked me thru it. Positive experience would recommend to a freind
Had a walk-in outline tattoo done by Pablo, and it was the best tattoo experience I’ve had! Very professional, but still fun and a lovely time! We also bonded over Rick and Morty. All staff were very kind, and I recommend to anyone in search of a tat in Banff!
Give perfect tattoos I would definitely go again
The only place I trust doing my piercings, clean and really friendly staff. It’s a beautifully layout as well.
First non earlobe piercing done last year by Ashley Brass. I didn't know what to expect with the daith aside from what I saw online. She took amazing care of me especially when I got a nausea ans dizzy spell after the needle went in. She gave me a lollypop and had me lay on my side to finish the job. I felt a million times better. She was amazingly professional and knew exactly how to handle my situation . Hoping she's in tomorrow when I get my next piercing done!
Decent place, good artists but very busy in the Summer season. I walked in got a quick consultation, I had to pay to book an appointment for later that day. When I went back the drawing was ready and I got my Tattoo for exactly what was quoted.
I got my industrial pierced here almost a year ago and I couldn't be happier with it. I have a lot of friends with industrials and they've all had absolute hell with it, but I haven't had any problems at all with mine. The procedure itself was very quick and painless, as well as the piercer being very cautious and making sure it was placed exactly where I wanted it. They were also fantastic in informing me on how to care for my piercing. I was able to buy the products I needed for aftercare at their studio for a very reasonable price and they helped tremendously. I could not recommend this studio more. Now several of my friends have gotten pierced here and have all had a great experience. Thank you!
It was first piercing done after decades. Got my second ear lobe piercings done. I was a little late so that's on me, I got 2/3 piercings that I wanted. They were really nice and sweet. Jules was the person who did my piercing. Really understanding and kind.... (I'm terrified of needles) I'm so happy I got it done from here. Definitely will be back to get the other piercing I wanted.
I've had my piercing fixed after I had the bead lodged in my nose, and they were compassionate, respectful and CLEAN. Definitely recommend!
Amazing 10/10
Love this shop. Always so clean and friendly staff. I've had 6 tattoos and a piercing there and always send my friends in that direction!
The staff is so kind and friendly! I had a tattoo without an appointment in like 35 minutes! I highly recommend.
Poor customer service. Rude staff. First time I went in there to buy plugs, besides for the desk staff being incredibly rude and unprofessional, I insisted that they were the wrong size but they were the only ones left so I guess the shop really wanted to get rid of them. They convinced me they were the right size (didn't even check, couldn't tell me the gauge of it when I asked) I took them home and they were of course too small. A nother negative experience I had at this shop, was that my friend got pierced here.... they told her that she could clean her piercing with ANY type of salt (when you are only supposed to use uniodized sea salt)... of course it got infected as she used table salt
Had such an amazing experience. I got my belly button done and was so so nervous but the women who did it was so kind and patient with me and made the whole experience enjoyable. The environment was very clean and professional and all the staff were happy to help. Highly recommend this place and will be recommending to my friends in the future
Really good job. My tattoo is very perfect. The staff is very friendly and helpful
This is an old review. From like 2013. BUT ALAS - my story needs to be told! Went in for the 2for1 piercings. Asked for my tounge and industrial. Got it done by Danny. He himself was a pleasure to work with, but that's where the good stops. Industrial was so high up that the cartilage completely covered the bar, I took it out immediately because it was ugly. The real doozie here is - THEY PIERCED MY TONGUE THROUGH THE MUSCLE ON AN ANGLE. I went to some other places and showed them the pictures and they were completely baffled as to how someone could f-up a tongue piercing that badly. They were literally in stiches laughing and sending the photo to themselves because of how bad it was. When I called Perfect Image to explain how painful and wrong it felt they told me to "Leave it" in a couple days, they reassured me that this was normal. Called the doctor - told me to take it out immediately. Tried to get a refund - I even had my receipt and pictures. Nope. Nada. The manager literally laughed me out of the store. If conversation of shops comes up I will fly into my rant about this story every time and I will for the rest of my life to make sure NO ONE gets screwed over like I did. RUDE RUDE STAFF. HORRIBLE BUSINESS. NOT EVEN PROPERLY TRAINED. BEWARE. FYI after reading your reviews it's clear that Liz is the only competent employee you have. I hope good things happen to her. I hope you have different staff now.
My daughter had a wonderful experience getting her ears pierced for the first time. Julia was awesome doing the piecing then explaining how to take proper care of your ears to prevent infection after the visit. The facility is very bright and well laid out. There is a nice selection of earrings available for all types of buyers. ✅
Two of my friends and I decided last minute to book in for tattoos on our ankles. We had Jay as our artist and not only did he do a great job but he was so funny and the whole experience at Perfect Image was a great one.
Awesome place to get tattooed and pierced! I have gotten 4 tattoos there by Jesse and Eli. Beautiful work ❤️ and I have gotten 2 piercings as well ????. Highly recommend ????
Great clean shop. Much different than before. Super friendly and helpful. Highly recommended!
They were Awesome!! I went for Halloween Contact lens and they were only toggled to help me out. Knowledgeable and friendly. The place was very clean and nicely done.
The staff are very professional and clean. Love the atmosphere. Will definitely be going back for my next piercing.
I don’t usually write reviews, but the workers at the front desk are very unprofessional. I was trying to get an appointment with a specific person after a consultation, but got booked and paid my deposit with the wrong person. I got an email telling me that I hadn’t booked anything and no one had told me the deposit was non refundable. Over the phone (after calling many times to see what was going on) I overheard someone call me a “situation” like I was wrong and they don’t want the business. Please get better people to work at the front desk. The artists are decent. Response: I wouldn’t have minded a reschedule, but what deterred me was literally me hearing them call me a situation like I’m a bad customer, when there was an actual mistake made on your part. I didn’t want to come back to the shop if I don’t feel welcomed.
I’ve had 6 out of 7 tattoos done at this location And I’ve had good experiences every time, I’ve used several of their artists and never met a bad one They’re all very friendly and chat through out the sessions if you like I recommend going, you will not be disappointed by the work they do
Got my first tattoo at this shop and got gauged 600$ on less than 2hours of work ... at least the work was good but if you dont know someone dont use this shop ... The counter guy is useless and no help at all (Dont trust the words that come out of his mouth)
Ive gotten a few piercings in the past here and i remember my experience being incredibly pleasant. Id love to get a tattoo from one of the incredible artists here as I've seen many outstanding pieces come from this parlour
Amazing experience. Barry is a great tattoo artist. He did an awesome job. The staff are also such great people. I highly recommend them.
I got a tattoo done by Jake of my favourite bands mascot, and I couldn’t have been more pleased with the outcome. Following jakes advice allowed my new pride and joy to heal up amazingly and the colour is still holding strong almost 5 months later! Can’t get enough of this place!!
So many amazing things to say about everyone at Perfect Image. The tattoo artists here are professional, phenomenal, and will do everything they can to make you feel comfortable mentally and physically and do amazing work. I also had a simple ear piercing done today and it was quick, painless, sterile - Tony made sure I was 100% happy before I left and included a thorough aftercare lecture. Both the receptionists are super friendly, patient, professional, and personable. I could talk to them for hours. During covid they maintained a sanitary and took every precautionary measure to keep us safe and healthy. Thank you to everyone at Perfect Image and you know I will be back very soon !!!
Great piercer! I got my catilage done and its been over a month now and no issues. I am prone to infection so i am still surprised ive had no issues thus far. She was fast and reassuring and the place was very clean. Only negative comment is that the initial walkin process wasnt great. Walked in and took a while for someone to ask me what i was doing there. Then they charged me extra without telling me. I didnt mind paying the extra but heads up would have been nice. Note: studs are more expensive than hoops if you’re going for the $30 special.
I get all my piercings here and recommend to ALL my friends to get theirs here too. Love the staff always so great. Will be back for more soon!
Came here to get many piercings in two visits. Very clean, affordable and wide selection of jewelry. Tony was my piercer. I found him to be very knowledgeable, professional and patient. He took the time to understand what I wanted, recommended location of piercings and provided me with aftercare tips. I’ve recommended this place to several friends who are very happy with the service. Thank you Tony!
Just had the best tattoo experience ever today. Everyone was lovely from the person at the front desk to my artist Doug. Extremely talented guy. Felt so comfortable with any creative decision he made. Doug was super welcoming and was lovely to talk to as well. I’d highly recommend him! I don’t know if I’ve ever walked away so stoked to show off a tattoo before:) thanks again to everyone at the shop!
I have yet to visit but, a few of my friends have recommended this place and I trust my friends. I have been around and seen inside it’s clean and professional. Would recommend!
Super clean, well organized space. Really feels like I'm in a professional artists studio, and not just a hangout joint. Work is superb and everyone treated us special. Thanks! AAAAAAAA+++++
dropped in with my son because he wanted a tattoo that represented his family. The artists had it sketched up and stenciled up in 15 min and tattoo was done in 20 minutes. Artist was friendly and made my son feel comfortable for his first tattoo. They did a great job!
When i went to Perfect Image to get both my ears and septum done, the staff was extremely nice and explained how it will go. They explained how to clean it and the place is extremely clean. I had a great time there and everyone is friendly.
Came here for a few piercings before and had the best service yet . Planning a tattoo within the next month !
UPDATE: Since my first tattoo experience here with the spaceship, I’ve gone back for a nostril piercing and two more tattoos. I cannot express enough how friendly and professional the staff here is - they always make you feel welcome and at home there. Won’t go anywhere else for my tattoos or piercings! I had an amazing experience here; everyone was really friendly and Jesse, the artist who gave me my tattoo, was really cool and nice and did a fantastic job. Well worth the money as well - I got a big tattoo on my forearm of the ship from Firefly, cost me 200 dollars. A lot less than smaller tattoos I have from another studio.And despite what a lot of 1/2 star reviews say, the front reception lady was really nice over the phone and once I got there. Will definitely be going back for more and will recommend it to friends and family.
Fun environment, friendly and helpful. I got my ear pierced here years before my tattoo and They were able to fit me and my husband in (for a tattoo) without an appointment as well. It's where I got my first tattoo and they helped put me at ease. Definitely will go again.
I like their jewelry selection, but the tattoos are super overpriced, and pretty unoriginal (in my opinion). I’ve had many piercings done here (now almost all taken out) because they wouldn’t heal. Was also just told (as I see a lot of other people have been) to “not touch them” when I asked for some advice as to how to get them to heal. Customer service is a real hit and miss here. I’ve had times where they’ve been super rude, and condescending (piercers and counter staff as well) And other times where they’ve been nice. You just never feel welcome in the shop in general. I feel like if someone goes here for their first tattoo, it’ll scare them away from tattoo shops, thinking they’re all going to be like that. But trust me they aren’t! I’ve had many tattoos done, only 2 of which I’ve gotten here when I first started getting tattoos. Way way too much money being charged for what you’re getting. There are a lot of other tattoo shops in KW that are more professional, better quality, and a lot more relaxing to be in.
Had a stacked conch piercing done here. Discussed some piercings going forward and had some older piercings looked at. Was very well informed and clean. Nice space, pretty busy when I went in but it was well organized.
Tony was great. I have one nostril done and decided to get the other side done. He matched it perfectly to the opposite side. Was very thorough in his explanation of the aftercare and made sure I felt 100% comfortable with everything. Super clean work area and was helpful with selecting the correct jewelry according to my preferences. Will definitely go back!!
Tattoo turned out great! Clean and very straight lines. However, I brought in a special original drawing that I drew years ago for my tattoo artist to have as a reference and I accidentally left it there after being rushed out. I called when I got home and realized I left it there. When I picked it up the next day, I found out that they crumpled it up and threw it in the garbage. Very disappointed in the lack of professionalism and respect in this tattoo shop.
I got one lobe piercing and my bill was $140 that is way to expensive
Love the staff they're always amazing and provide great services. Their jewellery is also top notch. I’ve had tattoos done since the original review by Eli and Sean, they are both amazing to work with. Eli did a custom piece for me a year and a bit back I gave her the elements and she designed a stunning custom piece, it is still my most complimented tattoo. Even my mom loves it and she dislikes tattoos quite a bit. The shop is always clean and welcoming as well
The place to go and get tatted if you're on the Grand Bend strip.
This location is very clean and professional. I got 3 piercings in one sitting and ended up feeling lightheaded, my piercer was extremely gentle, kind and understanding, and let me take all the time I needed before we finished up. My piercings look great and are healing perfectly. I definitely will recommend this location to anyone else and will be coming back for more!
This location is very clean and professional. I got 3 piercings in one sitting and ended up feeling lightheaded, my piercer was extremely gentle, kind and understanding, and let me take all the time I needed before we finished up. My piercings look great and are healing perfectly. I definitely will recommend this location to anyone else and will be coming back for more!
Amazing service, staff extremely welcoming from the moment I walked through the doors. A very clean facility, I would highly recommend this place.
Such friendly staff there! I got my first ever tattoo done there and have been going ever since! Anytime I receive compliments on the work both Jesse and Adam did I always tell people you have to go there! Also the lady who does the piercing on weds who has the super cute daughter I believe her name is Ashley she is so gentle! Have gotten 5 piercings done by here and they all healed way sooner than expected! Definitely love this place ????
Had an amazing experience at Perfect Image in Banff, I have been here for so many of my tattoos and piercings and couldn’t recommend it more! I love the atmosphere and the welcoming people that work here. Everything is done with precision and care! Definitely visit here for a tattoo or piercing when in town!
I genuinely had probably the worst experience of my life here. I had gotten two tattoos here, one had to be fixed three times and looks horrible, and the other looks like a stick and poke tattoo someone did with their eyes closed. I wanted my money back and they said they would "fix my tattoos" after I had already been there 3 more times to get it fixed, and then tried to charge me for it. They look horrible. Not to mention each cost about 150-200 dollars, considering how small and horribly done they are. Every-time I look at my tattoos I want to cry. They hold such meaning to me and the fact that the artist knew this and still tried to say nothing was wrong with them. I just want my money back and will probably have to end up getting them removed. The 17 below is after it had been touched up once, and the second darker one is the third "fix".
Wish I could give more stars! Super friendly staff, very clean and professional. I got my septum done today and I’m in love with it! I will be back! Would highly recommend Perfect Image!!
Extremely rude and unprofessional service. Pick a better place when getting a piercing done. I got a piercing four months ago and they whole time it just kept being infected and wouldn't heal. I went back to ask them and they just told me to stop touching it but didn't help me at all. They were really rude and had no understanding of customer service whatsoever. Feeling frustrated I decided to go to another place and they told me it was infected because the jewel is too short and it's hurting it more. My piercing is finally healing. Two weeks ago one of my friends went to get a piercing at Perfect Image as well and they same thing happened to him. We went in today and they didn't not help at all. The lady couldn't even look at my friend in the eyes while she said 3 words: "don't touch it." Extremely rude and unprofessional service. Pick a better place when getting a piercing done.
Never had any issues with piercings from this salon. It's amazing customer service is a total bonus!!
A couple of my close friends came here and said they loved the experiences and that the different artists were really helpful and polite. Would definitely recommend to anyone
Staff was so friendly and helpful. Piercer was so gentle and made me feel very comfortable with getting my new piercings. Would 100% come here again.
I got my ears pierced here. The staff were so friendly and quick to help my aunt and I out, especially considering the location ???? very clean
I have gotten 9 piercings done at this location and every time service has been efficient, clean, and very friendly. Definitely a great experience and great staff.
Great prices. Walk ins for piercings. I’m a drama queen when it comes to any pain and the girl who does piercings is amazing, she’s quick and she really helped keep me calm. Everyone is so friendly and nice and helpful with any questions you may have. Would recommend to anyone!
VERY VERY VERY overpriced. I reccommend to check price from other service provider in the region. I only had an ear pierce so there was no complication so far, but I ended up pay $70 for one side of ear. Unfriendly service too.
Staff was so friendly and helpful. Piercer was so gentle and made me feel very comfortable with getting my new piercings. Would 100% come here again.
Made my first couple tattoos very comfortable experiences!! In love with both pieces
They were great, fit us in when we called just before closing and were willing to stay open a bit late so we could come do our consult. Very happy with the result!
Got my first tattoo here, has held up the best by far, incredibly talented and friendly staff, clean and comfortable environment. Love this place.
Information on the website is incorrect. It says all locations on Wednesdays do $30 piercings however I walked into the Grand Bend location and was told only the Woodstock location does this deal. I also know for a fact the London location does this deal so I don’t know what information is true or false.
This shop is always quick to reply to questions over email and through instagram. Their piercing prices are a fair, and the jewelry selection is fantastic.
Awesome artists made me feel right at home, Shawn an Pablo are very experienced and have strong knowledge with all styles I highly recommend checking them out, and if you want any piercings Robbi is your girl, Cody is great at answering phone calls an customer service for all you’re personal needs..
Great prices & service! Got a piercing and a tattoo there. Friendly artists :)
I'm honestly really upset with my experience here. I normally don't write reviews but given how upset I was during and after my appointment I think it warrants a written opinion. I was treating myself today for a late birthday present (I made the appointment a week or so ago and everything was fine). Cut to the day of the appointment and the customer service was horrible. I spent close to $260 on a an ear piercing with the technician Ashley who was horrendous at making conversation and didn't acknowledge how I wanted my lobes done (I personally think they're too spaced out from the first hole which is what I said and she didn't really care). She also had her mask off after it was finished which is completely reckless and unprofessional given how we're literally under a global pandemic. Tbh I kind of want a refund; I'm not happy at all with the service and even teared up a bit walking home, I'm sorry but if a customer is going to pay close to $260 the least you can do is make conservation and have them taken care of in a promptly manner. Will not be recommending this place to my uni friends.
amazing
Everyone there was extremely nice and it was a great experience for my first tattoo! I will definitely be coming back :)
Great place to buy body jewelry but the belly ring I purchased turned green after being in for just a couple of hours... not impressed
I’ve gotten a majority of my tattoos from P.I. I always leave with a smile on my face. The artists always make you feel comfortable, they work with you to design the perfect pieces and will relate to you while talking. 10/10 recommend!
I booked a consultation to have someone look at a piece that a different artist already started. They got me in right away. The minute I walked into the shop I felt so welcome! (Most shops these days make you feel like you interrupted their personal work party). Jay, my artist, was there to greet me along with another man whom I didn't get his name. He got right down to business and took a look at what I was needing help with. After talking for a bit about some ideas how he could help, he encouraged me to come back in an hour, as he could fit me in for a 2 hour session to get started. I was so relieved! From start to finish, he was an absolute gem. So professional and made me feel like I mattered. We had great conversation during my time on the table and he even let me friend stay with me and interacted with her just as much. As someone who has a fair amount of tattoos..I've seen my share of ignorant shops..not the case here at all! So long as I'm in or around canmore, I will be staying with Jay and the crew at Perfect Image. His work is crisp, clean and exactly what we talked about. I cannot wait to book another session with him.
I was beyond disappointed with my experience there. I came for my appointment, to my knowledge was, at 7pm. When I arrived at 6:55pm I was informed that the piercer had left because he was finished his shift at 7pm. The staff there were not polite at all and told me I was lying and my appointment was actually at 6:50pm. They turned me away saying "there was nothing they could do". Mind you even if there was a misunderstanding over the phone and my appointment was at 6:50pm, the piercer only stayed for 5min until heading out. I believe anyone who owns a business knows that customers can not always plan arrival exactly to the minute. It was too bad that this was my experience, and I'm glad to hear there are better reviews :)
Had a consultation with Ellie today. It went very well. She was to the point but really cool and it looks like we'll make a beautiful tattoo together. Well, she'll make it and do all the hard work I just have to sit there ???? Wasn't sure …
Amazing Customer service. I am that person that asks a ton of questions and does my research, I messaged their facebook page with my questions and they responded right away and were very patient with me. I got my daith pierced the other day and it was over quickly, the piercer was clear with aftercare. Even days later I messaged them with a question and they responded right away. I will definitely go back....but maybe for some ink this time!! Thank you!!
Super disappointed with the outcome of my naval piercing... it wasn’t done using a clamp and free handed instead. Very very crooked and wasn’t even placed with the bottom ball coming out of the top of my naval. It was pretty much just sitting above it in my skin. 6 months later I was left with a very nasty scar after dealing with infection and rejection. Multiple piercers have taken a look at my naval and say that it was definitely due to the placement. Just very disappointed that the piercer didn’t take his time to ensure it was placed properly. Not to mention I paid well over 100 for the piercing not even including the after care products. Sad that if I would like to make the scar less noticeable I will have to go through the process again but will definitely be trying a different piercer!
Very friendly and knowledgeable staff. The tattoo artist are extremely friendly and make you feel comfortable while getting your tattoo done. The tattoos are absolutely perfectly done. I absolutely love my tattoos I have had completed here and will definitely be coming back here for any future tattoos.
Artists are great and know what they're doing. Wish they were more conversational though. Not easy for a first time piercing or tattoo, but they kinda just want to get you done and out of there. If you ask questions (in person), they're helpful for sure. But expectations are terribly set over the phone and has led to having me have to come in two extra times for nothing because they didn't tell me the right expectations in advance despite having all the info. Tattoo turned out nice though!
Best tattoo experience! Every single person I have dealt with at this shop has been so friendly and helpful. Cleanest, most professional shop I’ve ever been in, 10/10 ????
Super chill. Shawn was amazing, and I felt super comfortable. Really cool staff too ????????
Went here to get my nose pierced, it took less than five minutes and my piercer was great! If you go on Wednesdays, piercings are only $30 including jewellery!
It's been just over a year since I got my nose ring done and it was a great experience. My mum and I went in around 3pm (on a wednesday) and only had to wait about 15 minutes to see the piercer, once in the room my piercer was very kind and considerate towards my anxiety towards the whole 'needle in the face' situation, waiting patiently for me to calm and be ready while talking to me about how she wasnt the biggest fan of needles either. Whether it was true or not it definitely made me feel 10 times better. The store its self was very clean and calming all around (including the bathroom) The customer service at the check in desk was excellent as well. The women working their helped me to pick the right stud for me and was super supportive of me getting my first peircing. A great place all around, would definitely come back again
Great artist there and I got all but 2 of my tattoos done at a perfect image. Matt sitter is the guy that does all my work. I've sent all my friends there to get tats
Fabulous location to get piercings. Got 5 done and loving all of them!! ????
The worst experience here. Tattoos and piercings are overpriced. The tattoo they designed for me looked like something I could’ve drawn (and I have 0 experience drawing). They made me pay a $50 deposit before giving me this drawing and after receiving the sketch, there was no way I was getting it permanently on my body. There are much better tattoo parlors in the area for students that are way more knowledgeable and have affordable pricing.
Heard about this place that staff's are very rude but still went there as wanted chose nose jewelry and nothing in Canmore, and the staff and service proved it true , very rude, not interested to answer questions
I had my conch pierced by Shantel, and it was such a great experience! I had called 20 minutes prior to my appointment wondering if I could come in sooner, and they were very accommodating and received me as soon as I stepped through the …
First time in the shop, love how clean and professional they employees are! Definitely recommending this shop to everyone!!! Thanks to Jesse for my Tattoo!
update: i got the hoop changed and it's pretty cool! no major discomfort during/after but the septum piercing was healed for a while (since last dec) Have had a mix of piercings and replacements done here (left tragus and septum) and I can't really find anything to complain about. Both times that I had the piercing done were pretty swift and the healing wasn't too problematic and the time that I went to get my septum piercing switched was reasonably quick, however I may pop back in as the hoop may be a bit small and fits differently from the previous one.
Amazing shop, still lots of compliments on my tattoo. The piercers are very knowledgeable
Wow, this place is the best !!!!! Amazing artists and piercers, the only place I visit. Honestly, so friendly, I always feel so welcome when my husband and I go in for work !!!!
Great atmosphere. Great people. They accommodated me on the spot, which was not only unexpected, but extremely considerate consideringI don't live in town. The work was top notch, and they truly seem to enjoy doing what they do.
This place is well established, clean and very friendly staff makes you feel comfortable. With that being said it makes the process of getting a new tattoo or peircing that much easier. I highky recomend this place! 5 stars are well worth ot
This place is amazing! Very clean and well set up. Everyone was very professional and super helpful. I highly recommend it.
Got two beautiful tattoos from this place. The shop has a friendly and inviting atmosphere and the artists are skillful and talented! Highly recommended if you’re planning on getting a tattoo in the Waterloo area.
Extremely friendly staff, made me feel so comfortable getting my first tattoo. Pricey but worth it, my artist was very talented and the atmosphere is more than comfortable and inviting
I have came here in the past to buy jewelry and was very pleased with the amazing customer service and overall cleanliness. For sure will be going back for a tattoo.
Been here a few time now. First was with Lou and the most recent with Jay. Both times the shop was professional clean and fun. I got exactly what I wanted and I am very happy with the guys service.
I will NEVER go back to this place. First of all, even though there were no other customers when we showed up it took an hour and a half to do three piercings. Then the guy who did my septum had by far THE WORST beside manner of any piercer who I have ever been to. He pretty much yelled at me and freaked me out and I moved and now my piercing isn't straight. To top it off the whole experience was super expensive. DO NOT GET YOUR PIERCINGS HERE!!
In terms of getting a calender date down, very smooth and efficient. Excellent artists and understanding staff.
The staff was very friendly and professional. My tattooer Pablo is a really good artist. He did exactly what I had in mind. Extremely satisfied of the experience :)
I had a cartilage piercing done the other day with Tag. He was very professional and made sure that everything was kept sterile. All my questions were answered and after care was thoroughly explained. Very happy with my experience here. It was a Monday morning and there was almost no wait time at all.
Amazing experience, very well professional and friendly.
Great experience. All of the staff were friendly and accommodating. And Adam was amazing! Highly recommend!
Everyone was so wonderful, especially Jude (?) who did my piercing. I was a bit nervous and they really made it quick and, fairly, painless. I'm contemplating a new tattoo and Perfect Image will be my first choice. Space was modern and clean, really wonderful experience.
Came here while I was on vacation and they got me in super quick everyone here is really polite and nice
The people at the reception were very welcoming and tried to accommodate. The piercer was so great with my teenage daughters.
Artists are very friendly and super talented. Would highly recommended this shop to anyone looking to get their first tattoo. Really relaxed atmosphere also
Super friendly on the phone. Looking forward to my upcoming appointment
Not the first time I've been here I didn't have a good visit. I wanted a semicolon tattooed and the people who worked there were rude and acted like they didn't have time to deal with me. Didn't know getting a small tattoo on my wrist was a problem. I didn't end up getting the tattoo Because how I was getting treated and the guy said whatever and rolled his eyes and ripped up my paper work and walked away. Never come back.
I got my first tattoo done with Shawn, he was super easy to work with and very accommodating to my suggestions. The tattoo process was very fast, and it came out perfectly - he was also great at distracting me from the pain haha. I am very happy with my experience.
Second time here, had Sean both times...and im absolutely in love with his work...everybody at the shop are so sweet and I highly recommend perfect image for all or any tattoos... it'll be my only tattoo place I'll go again. Thank you Sean and staff
Got me in the chair quick! Awesome service!
Great shop! I’ve had all my piercings done here and I wouldn’t recommend any other place. Plus they have 30$ piercings on Wednesday’s :) My sister has went here for her tattoo, they did an amazing job!!
Pablo did a great job
I have entrusted 4 of my many tattoos to Jake Sexton from here, and he has always provided amazing work! They have amazing service, great quality artists, and piercers, and I recommend this shop to anyone who asks for a local shop to go to! If you haven't been, you are missing out.
I got my naval pierced here and they completely jacked it up. Instead of piercing the belly button, they pierced through my stomach ???? I talked to a professional piercer and told me how they pierced me through my stomach. I have a permanent scar and the diamond came out of the jewelry. Worst piercing I’ve ever gotten, would not recommend. The lady in the front was really nice tho
Quick, clean, easy, professional...I'd say painless, but piercings hurt! The whole process is super easy - I've gotten 7 piercings from Perfect Image and I love every single one. They've all healed beautifully.
They did an amazing job for my piercings! They were so nice and accommodating and I felt comfortable the whole time. Very professional and phenomenal staff ???? @tattoosbyghouls did mine and did a great job! Very clean and organized studio.
Best tattoo experiences, exceptional work from Matt Sitter. I highly recommend his work.
I’ve gotten 2 tattoos by Jake now and plan to get more. Always thrilled with his work! The Perfect image crew is also a delight to be around.
Highly recommend! I’ve gotten 2 of my tattoos from here and they are both wonderfully done. A very clean and professional shop, not to mention how nice the staff are!
I popped into Perfect Image while I was in Banff for 2 days and was able to get a next morning appointment for a small tattoo I’ve been wanting (my fifth). My artist Doug was superb, he has a very gentle touch and an easy-going friendly manner. His advice about placement was spot on, which I especially appreciate as I pose in front of the mirror more and more to look at it lol. Thanks Pi & Doug for a virtually pain-free & perfect little tattoo!
Great shop, really knowledgeable staff, the prices were really good and it was just as painful as it needed to be. Decidedly my to go place for future piercings in Waterloo.
Super helpful when replacing my daughter's nose ring. Friendly staff and a nice atmosphere.
I had Brock as a piercer today and had a great experience. He was very informative about the piercing and personable. …
Pierced my ear incorrectly and when I went back for help they told me they couldn't do anything until it healed and didn't tell me how. They sent me away twice before I decided to go to Deja vu who fixed it right away
Had my nose pierced here, great experience!
From the moment I walked into Perfect Image I was impressed! Everyone working there is so kind and knowledgeable. This studio came highly recommended by my friend Sharon, who is a long time customer. She assured me of their amazing …
I came here to get my belly button done today. All the employees were super kind and welcoming. There was an all-female staff present, which made me feel extra comfortable :) The jewellery is good quality, prices are fair, and I was in and out in fifteen minutes! I highly recommend this place! I’ll definitely be coming back to get my septum done
Great service, quality and value for money. Called in the morning for a same day, walk-in appointment and got the last spot in Pablo's schedule. Pablo was patient and very helpful in explaining the process and designing a tattoo request to suit my vision and body. Cody at the front desk was also very friendly and attentive when booking. Dropped by the following day to check if I needed any touch-ups/after care before leaving the city. Thanks for making my first tattoo experience so great! Photo is one-month healed.
I would give zero stars if u could! The staff is unprofessional. They said only people getting work are aloud in when I brought my gf to get work done, meanwhile I see people clearly leaving in pairs who were not getting work done. Aldo when we called in we wanted to get a hoop done and said that said we couldn't and charged us more. If you want to be ripped off, and disrespected then this is the right place to go!
Got my first tattoo here and it looks even better than I had hoped !! Definitely recommend
Horrible. I went in unsure of what tattoo to get and to get prices. The counter staff was very rude and was no help at all. For getting a first tattoo I would recommend somewhere Where they make you feel welcome and out of place.
Went in for a piercing early on a Saturday morning. Place was super clean and friendly! Ran threw all my options and there piercer was very professional and super confident in her work. Can't comment on the tattoo side but everything looked clean and up too par from what I gleamed on my walk threw.
The perfect image studio was very welcoming. I went for my second tattoo today and had an amazing experience. Kriss portillo was very informative for the aftercare, he made my experience at ease and was super funny! I would definately recommend others to get their tattoo done here as well!
Perfect Image is the only place I will go to get piercings and jewelry. They have a great selection and great ppl working there... Their pricing is amazing! I highly recommend them!
Got a piercing and tattoo from here! great experience all around, artists are extremely nice:)
My friend got her tattoo here and she loves it! I would love to have my first tat done here as well!
I love how patient my piercer was especially so close to my eye. I actually didn’t even kno she was done. Thanks
Superb customer service. The shop is extremely clean. The staff are very helpful. Tash made me feel very comfortable and walked through me through the process. I would highly recommend Perfect Image in Brantford.
I LOVE THIS PLACE!!! i’ve has two tattoos done here, my most recent one was done by Jake Sexton, he did a wonderful job & i definitely recommend this tattoo shop!
Came in for some piercings, staff was fantastic and knowledgeable. They are more than happy to help over email or in person. Shop was spotless, sanitized with private stations. They worked with my tight schedule to get me in while I was in town. Check them out if you can!.
Jake Sexton did such a great job on mine and my moms tattoo! He was also really nice!! If ur going to get a tattoo, you should definitely get it done by him!
Amazing tattoo and actually have one set up again for September! Healed perfectly, I don't know regular prices for tattoos but mine was worth ever penny! Everyone was so friendly! Already recommended tons of family and friends! Check out my Instagram briannacundick to see my tattoo from them and the other one I'm getting! -Briannacundick
Perfect Image is the only place I will go to get piercings and jewelry. They have a great selection and great ppl working there... Their pricing is amazing! I highly recommend them!
Tattoo artist didnt tell me the price when i went in for a consulation. I wanted to get my childrens names on the outside of my arms. He charged me 200 an arm... For letters which i could have done anywhere else for 200 for both arms. I ended up only putting one of my childrens names on my arm. I only did it because my husband had put down a deposit and changed tattoo parlors. So i ended up using his deposit for my tattoo under the impression the artist would charge me hourly. I thought they were very sketchy as they dont seem that friendly. And when you enter the place they all just stare at you making you feel uncomfortable and the girl at the front desk doesnt greet you right away.
Great merchendise. Awesome selcetion of clothes. Got 6 of my piercings here all healed super quick with awesome care. Super clean with awesome staff. Also got tattoos touched up here and lots of friends as well. Artists fabulous. Really recommend
They do not respond to emails. I would say the customer service was ok. Not really welcoming or friendly when you initially walk in. I got high end jewelry that cost 100.00 just for one daith ring not including the cost of the piercing and it broke within the first 3 weeks of getting the piercing.
Great team there, reasonable prices for the location. It's clean and nice. Lots of flash on the walls
I've had tattoos done by several artist from PerfEct Image and most recently by Ellie who is fabulous!Love the studio and atmosphere!
I love my piercing thank u guys so much I’ll be seeing you guys soon
Clean and professional. Great variety of piercing jewelery as well.
Very professional-- polite mannerisms, very skilled employees. Very clean shop. Been there for both piercings and tattoos! Highly recommend to anyone looking for a clean atmosphere with talented work.
Have had 3 tattoos done here and I am always pleased. Staff is friendly, helpful, courteous, and of course super artistic. Always a pleasure driving to Perfect Image Waterloo. I always recommend when I get compliments on my ink.
Have had a couple tattoos done by the team at perfect image Waterloo, great staff, clean and knowledgeable
Wonderful place, amazing talents in all areas. have gotten 3 tattoos done and a couple piercings here, great service, friendly people, my top choice of tattoo services in town. Keep Up The Great Work !!
Bill was super kind and the tattoo came out amazing! Such a good first tattoo experience
Excellent place to get a tattoo or piercing. Staff members are so efficient and friendly. The place is so clean and comfortable. The jewelry is amazing and have great international brands and materials as titanium or gold.
Best recommendations for Doug! Great first experience:)
The artists are nice and professional and just walking into the shop feels like you are walking into a clean place. It's nice to see a tattoo shop that actually looks and feels clean instead of the typical dive-bar like shops
Lovely place, even lovelier people.
Love this place!! Staff are so friendly and helpful! I have gotten 4 tattoos here, and they are among my favourites. The artists always listened carefully to what I wanted and brought my dream to life. Will continue to recommend this place to anyone and everyone!
Super friendly staff and they do a great job at making you feel comfortable and cared for.
I’ll give it that it is nice and clean, The work is okay and over priced for a 17 mins small line tattoo no colour paid 140 not worth it I’m not so fond of the price!!!! And got my tongue pierced for $80 took half an hour!
Doug was amazing ! 12/10 experience and tattoo
Great work by Liz. Coming back for third tattoo. Staff have always been friendly and place is very clean. Highly recommended.
Great talent, patient and professional.
I got my lobes pierced by Anthony and had a really positive experience with him. Everything was professional, he made sure I was happy with placement and got everything done in a timely fashion. 11/10 definitely would recommend
Everyone there was very welcoming. Jules pierced my septum and was so so sweet and informative!
Beautiful shop, great staff! Jake was professional and friendly and did a great job, can't wait to get a custom design by him! Thanks ????
Love this place, it’s clean and a great experience, I go here for all my piercings (:
Went to get both nostril pierced. Uneven piercing done here by experienced piercer. She also made me feel uncomfortable and uneasy. The next day the other piercing sank and not healing and I took it out. This means the ball of the piercing was too small or the bar was too short. I went in to get a refund because they improperly pierced my nose They also stated they use the same sizing of piercing for all nose types. They argued with me instead of helping me and I walked out. Do your research and go elsewhere where they care about their customers, because they do not care about YOU at this establishment.
We had great vibes from moment we got here we and were given excellent care.
Friendly, and talented staff! Extremely sanitary and clean parlor. Would recommend to friends and family looking for piercings and tattoo.
Guy on desk was a little unhelpful. Almost turned away multiple first timers due to lack of communication. Seemed like there was conflict between artist and unhelpful desk guy. Don't get the after care kit. It was a waste of money. All the artist's at the time were really helpful and kind. They may say they take credit card on the phone, but then hasseled when time to pay - that's your screw up, not the customers.
I have been to almost all the perfect image locations with excellent service across the board but the Waterloo location is my favourite! great staff from the piercers to tattoo artists. they're all very educated and the cleanliness of the shop gives great peace of mind in knowing they're a good place to go (:
Great staff! Beautiful shop, art that you can buy, and piercing selections. I’ve gotten a few piercings and tattoos at this location and will keep coming back!
Super cool, new shop. The building is really cool and it's very clean
Love the environment! its a great place to get tattooed and especially if it’s your first time. I have had 2 tattoos done here and i have had a piercing also done. Plus they have perfect hygiene!
I've gotten two tattoos from this studio as well as my industrial bar changed a couple times. My family also goes here for their tattoos. While it is pricey, thats the price you pay for good work. I don't know why there are some bad & harsh reviews. Everytime i go in i find the entire staff friendly. I like this studio because the staff are friendly and it has a open concept with an inviting feel. This helps me feel relaxed instead of intimidated which some tattoo shops create that vibe. Liz is very friendly and has beautiful work yes, but i don't think the reviews calling her the only decent staff member there is appropriate. I've had my tattoos done by Jessie and Jake and find them both to be friendly and wonderful. It's not necessary to bash other artists and make them feel bad about themselves. Maybe when you had went in they had an off day. Which everyone does. I also find the piercer friendly and chill and the two girls at the desk also nice. I enjoy both my tattoos that i've recieved at this shop and will be going back for my others here as well. Wonderful place (: ❤️
My daughter needed her ears re-pierced after her original piercings closed. The staff at Perfect Image Studio were excellent and I would definitely recommend them for re-piercings and first piercings!
I have yet to get a tattoo but watched many people get some from here. Amazing place and I cannot wait to get mine here. The work’s phenomenal with amazing prices
Got forward helixes done here, the guy did not make me feel relaxed at all or even really talk to me besides giving me commands of where to tilt my head. He made marks on my ear of where the piercings were going to be but didn't give me a chance to see them (which is a pretty basic thing that piercers should do - let the person you're going to stick a hole in see where it'll be). Also did not let me know what was going on at all, he just started piercing (I had to ask a few times what was going on and if he was done). The job was not done very well either, both bars came out within a day of getting them in. I was very careful, kept my hair out of the way, slept on the other side, and the bars just fell out. Seemed like he just wanted to get the job done fast. Went back to get the bars put back in and it was a girl this time, she was a lot nicer and gave better advice but it still does not excuse the terrible guy. long story short, if you do get a piercing here (which I do NOT recommend), ask for the girl
Got my second and third tattoos done here by Elizabeth. Clean location, friendly artists. Will definitely be coming back to her again.
I went for my first tattoo and Jake did an amazing job
My boyfriend and I went on a vacation to banff and decided to get a couple of tattoos. We were skeptical about this tattoo shop at first after reading some of the reviews but decided to give them a try anyway. These people were extremely polite and very professional, our tattoo artists name was Pablo. He was able to turn our vague descriptions of what we wanted into more than we could imagine. His attention to detail and line work was absolutely amazing, not to mention the very decent price at the end for the quality of work done. All in all a very good experience and I urge anyone in a similar position to give these guys a chance, they're very much worth it.
I received my first tattoo at perfect image Waterloo at the age of 34. And Now I am 42 with 10 and counting. will always recommend this shop as they are professional, clean and the artists are amazing.
Haven't gotten a tattoo here yet but its an awesome shop. Gotten some piercings. Nice and clean and everyone I've talked to is awesome :)
Went to ask if someone could put my old hoop back in my cartilage piercing because it had closed up small from wearing normal earrings. Got it done at no cost! So nice, and professional, will definitely come back for any more piercings I want done.
Loved the service !! Great atmosphere, amazing experience! Will be back for sure for more tattoos and piercings!
Amazing service! Staff was very welcoming and they took us as walk ins, very professional service!
Rude women at front counter. Went in and requested a walk in piercing, after calling ahead and driving 1.5 hours from out of town. Women told me they never have a piercer on the day I went in even though she had specifically stated otherwise on the phone. Only got worse after when, as I explained as much, she made me feel very stupid. Do not have a tattoo or piercing studio where I am from, was hoping to make this my new go to place. This treatment assured me I will continue to look else where.
The reception here was pretty rude, and discouraging. I went to get my nosed pierced. I have other piercings and tattoos, and I was sure I wanted a hoop. The reception was trying to tell me it would hurt way more than a smaller gauge, and that I should probably just get a stud. Also, I had made an appt. Showed up on time for it. Same aforementioned staff tried to tell me I had to come back, and that the piercer wasn't in. She was. Said it was fine, she had time (obviously.. Made an appt..) and was super agreeable. No issues with the piercing or the piercer. Just the peripheral staff.
Absolutely love this place!! $30 piercings on Wednesdays!! Ashley & Tasha did a great job on my piercings! Ill definitely be back! Clean & professional.
Love my tattoo!!
Lost my nose stud so went in to purchase another one. The receptionist/front desk was so sweet and gave me the perfect advice and help. Once I picked out the stud I wanted, she told me they could put it in for me for free. Once I was in the closed room, the piercer walked in. She was so rude; did not greet me, introduce herself, or converse while I was being overly polite. She then went on to put the piercing in my nose, jabbing it in and pulling my face up. The hole had closed up a little bit and so without telling me, she jabs a needle through my nose bringing me to full tears of pain. After that, she said 'done' and left the room. Disgusted in the treatment and attitude from this woman.
I got one lobe piercing and my bill was $140 that is way to expensive
customer service is unmatched
Unhappy as I got a belly button piercing last Wednesday and the girl did it completely crooked. She did not pierce where the initial mark was put which made absolutely no sense at all and now I’m left with a crooked piercing. Wouldn’t go back as the piercer was careless at doing an accurate job.
Awesome place! Was quick and easy, in and out in 20 minutes and the people were very informative
Decided to visit the place bc of all the positive reviews and will not be returning. If youre a student definitely don’t go! they will up charge you. Quoted close to 300 for 2 tattoos that were both smaller than an inch. Contacted a couple of reputable artist from Toronto and got quoted around 150 for both. Not only did they they try to overcharge, they were extremely condescending.
[early Wednesday ear piercing] The lady didn't talk much, looked pretty annoyed/bored but the piercing itself was quick, painless and I'd say effortless for her. I value actual skills more than soft skills so I'd say 4*
Got my septum done a few years ago and it was a blast!!! Staff are fun to talk to and very nice! ????
I've gotten two piercings done, and my sister had her ears pierced. We both had great experiences, and the staff were friendly and professional. This place is also very hygienic and followed proper infection control procedures. I would definitely recommend.
I called to ask if I could come in for a tattoo as I'm coming from guelph, the girl on the phone said yes we'll do it right now. I drive all the way there and she said "oh sorry a walk in came in we can't do it now. I wanted 4 small stars coloured in and he priced me $350. Thank god for nostalgia tattoos in guelph. I get it done in the morning for $120. DO NOT GO TO PERFECT IMAGE. It wasn't so perfect after all.
Shantal was professional, helpful and kind. I had a great experience with her and would recommend her to anyone thinking of getting a piercing.
I have a question. does anybody know how much it costs to get a nose piercing? ps: i want to get a stud.
When you walk in it looks like you're walking into the set of ink master. Beautiful shop with talented artists. Expensive, definitely paying for the look of the shop but they don't disappoint.
Went here for a piercing on the special on Wednesday. Great very clean. Looking forward to getting a tattoo done here one day.
The professionalism of the staff at this location is always appreciated, even if the atmosphere is not necessarily as warm and inviting. The half-price piercing deal on Wednesdays makes for a bit of a long wait, but is well worth the savings.
Had a consultation with Ellie today. It went very well. She was to the point but really cool and it looks like we'll make a beautiful tattoo together. Well, she'll make it and do all the hard work I just have to sit there ???? Wasn't sure what was the front desk but otherwise really chill atmosphere. It's a spacious place but definitely fun. Looking forward to getting my tattoo at the end of the month!
Jesse is the way to go for tattoo artists! My cousin has had at least 11 tattoos done by him. He’s such a talented artist, friendly and trustworthy.
Had a really great experience getting a tattoo at perfect image. My tattoo looks amazing a year later, and I plan to add to it in the coming year! Thanks Adam!
Personally love going to see Ashley for piercings! She’s always super friendly, spot on and always informative of a fresh piercing!
Perfect Image puts the P in Perfect. In all my overall experiences of getting my belly button, septum, tongue and my tattoo. I have had nothing but good experiences. The staff overall is very helpful and open to answer any questions. They’re also helpful online if you don’t have time to call in. They’re the only piercing and tattoo place I trust. May be a bit pricy but it’s worth your money to purchase a good expensive piercing or tattoo than get something cheap and done wrong. I will continue to go to PI for any future piercing or tattoo I wish to get. :)
Love this place. Shop is always clean, have gotten two of my total six tattoos there and it is by far my favourite shop to go to. Staff know what they are doing and have some amazing artistic ability. My last piece was done by Jake Sexton (who can be found on Instagram @jakesextontattoos to see his work) and I can’t say enough good things about it. Got a simple piece but he made it come to life for me, next to no pain and it healed up quicker than any tattoo before. There was also one of the artists doing a full portrait on her own leg upside down and it was insane! Very high level of skill. 10/10 would recommend you book an appointment with Jake at Perfect Image waterloo. You won’t regret it!!
Shawn was great! Quick, personable and good value
I have been there twice for piercing my left ear cartilage and double nostril. I believe his name is Tony, perfect both times got exactly what I wanted. Very professional and personable. 10/10 would recommend ????????????????????????
This tattoo was awesome!! Doug did an amazing job!!
Not your typical tattoo shop. When I first walked into this place I was in absolute shock. The place is stunning. This place is so clean, the cleanest I have ever seen and the staff are incredible and definitely make you feel welcomed. I had work done by Barry who brings his creativity, professionalism, and patience. He did an awesome job and delivered exactly what I wanted. Looking forward to come back and have the rest of my work done. Still in awe of what this place looks like and the customer service that comes with it. The building is absolutely gorgeous. Hands down this place is the place to go. 100%recommended.
I have gone to perfect image multiple times. They have the best staff I have ever met, they're always super friendly and very helpful. I've gotten two piercings (cartilage and nose) done at this location and they have been my best piercings …
they are really nice!! I am really happy with the piercing i got here, and will come back for any future piercings.
I went to get a conch piercing there. I wanted a ring for my conch, and they didn't say anything, just pierced it and put a ring in and charged me. Two weeks later I had huge Keloid scar. I went back and all they said was to not touch it and that it should heal. Went to another piercer. He told me that he would never pierce a conch with a ring and that the jewelry was cheap and not helping. I'm thankful I went to the other guy because he changed it and educated me so much. Knowing what I know now, I'm shocked and really alarmed that they never thought to educate me or warn me against getting a conch with a ring.
Awesome experience, very professional and pleasant! Love the tattoo, exactly what I had pictured but better!
Amazing with kids, fast, gentle and very clean. The jewelry was also great quality.
It’s a nice, clean shop and that’s what the two stars are for. However, I’m beyond annoyed that after booking an appointment over a week in advance, and after reading through their website, PLUS calling in to confirm that I could bring my baby to a piercing appointment when his dad got called to work, it was it until AFTER I showed up that I was asked if I was breastfeeding and then turned away. There is absolutely nothing wrong with having this policy, I’m not at all put off about this rule. But if that’s the policy, it should’ve been easy to find on their website or otherwise screened in advance. Anyone who has little ones knows that getting to an appointment on time alone with a baby is a lot of effort and especially since I called to ask about bringing said baby, it’s just plain silly that it didn’t come up beforehand. What a colossal waste of time and effort.
I come here for anything piercing related and have always had a positive experience. Ragnar has pierced me many times and has always been very friendly and professional. He has always been happy to swap out jewellery for me and has also been periodically stretching my ears. They have a great selection of high quality jewellery that always catches my eye. I will keep returning here - happily.
I have gotten 9 piercings done at this location and every time service has been efficient, clean, and very friendly. Definitely a great experience and great staff.
Update: I went there again because it was cheap the one day and my experience was very different, the staff were nice (probably because the girl who was rude wasnt there). I went again since then because of the change and it was again a great experience. So.... I changed my rating :P I got my tragus pierced and that was fine, quick and painless. However, the staff behind the counter were unnecessarily rude. It was probably one of the most awkward experiences Iv'e had. I'm definitely never going back there, nor will I recommend it.
I have been to this location many times for both piercings and tattoos and it has a great atmosphere, the staff is friendly, it's super clean and when Adam did my tattoo he did a fantastic job.
thrive cancelled on me, so i got my septum done here instead. i like that it’s walk in. very good pricing, very clean place and they’re extremely quick and knowledgeable. it’s worth the drive from cambridge, so i came back and got my industrial done too. (update: got a couple tattoos from here as well. ellie and jesse are amazing and all of the artists there have incredible work!)
Had piercings done by Ashley in the past. Nothing but great service, safety and cleanliness! Thanks perfect image.
I went to get a tattoo last minute a few weeks ago. Sean Martin tattooed me and I am super happy with the tattoo / the whole experience. Would recommend him / this place for sure! :)) ????
I got a total of 5 piercings from here and the staff are very rude. Like come on, it's been 2.5 year between my first two piercings and my third, they are still rude to their customers! Is customer service not a thing here? They shoot down questions. Talk to you like you are stupid, and basically not worth anything to them. Then they try to push this 20 dollar piercing care package on you which is a total rip off; don't buy it. It's a mini Cetaphil bottle with some qtips in a saline package. Once I came in because I had crust around my industrial piercing. Girl it was my first piercing, why are you treating me like total trash. If you didn't already know, industrial piercings are the easiest to get infected, so treat someone who could be deathly scared a little better! The one thing that I cannot take away from them is that they give quality and hygienic piercings.
I got a total of 5 piercings from here and the staff are very rude. Like come on, it's been 2.5 year between my first two piercings and my third, they are still rude to their customers! Is customer service not a thing here? They shoot down questions. Talk to you like you are stupid, and basically not worth anything to them. Then they try to push this 20 dollar piercing care package on you which is a total rip off; don't buy it. It's a mini Cetaphil bottle with some qtips in a saline package. Once I came in because I had crust around my industrial piercing. Girl it was my first piercing, why are you treating me like total trash. If you didn't already know, industrial piercings are the easiest to get infected, so treat someone who could be deathly scared a little better! The one thing that I cannot take away from them is that they give quality and hygienic piercings.
This place is a hit or miss, but mostly a miss. I got 2 forward facing helix piercings here. Each time done by a different piercer. The first girl was nice and the piercing was ok, but WAY overpriced. The second piercing was done by a short larger girl with long dark hair. She was incredibly rude and treated me like I don't know anything (I have over 20 piercings) the piercing was crooked and rubbed against the other in the back. It's been 6 months and the second one will not heal, constantly swollen and irradiated. Anytime I asked for advice they just bark "don't touch it!" I don't! The staff behind the counter really have no cusomer service skills. They make clients feel unwelcomed.
I had a tattoo done by Jake in the past, he reworked a terrible tattoo of a tree I had on my forearm, he did an incredible job, he took his time with me and didn’t settle until it was done exactly as planned, its an amazing design and he met every expectation I had in mind, he was extremely clean and sanitary with his work, understood my pain tolerance, and made sure I was happy with the entire experience. I was worried going in to see how good of a cover-up could be done on such a finicky piece but I put my trust in him and I am nothing but happy to have his art on my arm! Thanks! 5/5 Stars for sure ????????
I've had two piercings done here (conch and helix) and they were both incredibly quick, professional, and painless. It's been a little over 3 months now and they're healing wonderfully. Very nice staff, very clean work stations. Would highly recommend :)
Had a decent piercing experience here. Not exactly sure the name of the piercer. Update; Day 7 of having my vertical labret NOT stop bleeding! I mean gushing blood on several occasions many times a day! I called the shop, emailed, SMS messaged them and every time they said it was normal. Shall I make it known at the time of piercing I was NOT told it may, could, will bleed I was told it'd swell. I consulted three other piercers and everyone said it was normal Last night, landed myself in the ER when my lip was bleeding so heavily my husband said enough was enough. Turns out, the girl who pierced me hit an artery in my lip. They had to remove the jewelry and somehow stop the bleeding. I could have bled to death. Not only did I loose my money, my time, and my piercing I was very close to loosing much much more than that. I'm not trying to blame this particular piercing place, or the piercer herself. I took my chances. However, I can place blame on her for not saying that this " could" happen. As a professional it is her literal job to warn you of the potential dangers, what to look out for, how to properly care for your piercing. She did none of the sort. Gave me basic care instructions told me I'd swell and sent me on my merry way. I thought nothing much of it ( until now) I have many piercings that have healed just fine.. Moral of my story Research, ask and do it at your own risk.
I went in for a small tattoo. The girls at the front were great but the one tattoo artist they have is so rough and he's not personable at all. My tattoo took maybe 10 mins, no color, small and he charged me $170!!! I have a large, full tattoo, beautiful quality that I paid $160 for from a much more professional artist. Huge disappointment. Wouldn't recommend for tattoos.
Paid a deposit for a custom tattoo. They never sent me a picture nor would they refund the deposit. Complete waste of money and unprofessional. Should have just gone to the exotic skin shop
Ference did an awesome job on my Hummingbird tattoo. Am going to recommend this place.
I have had 3 dealings with Perfect Imaging and have had amazing dealings. They have been helpful, professional and have done amazing work for piercings . I highly recommend them. This place is great and super clean
I've had a few of my tattoos done here and they turned out so amazing! the studio is clean and professional. I get so many compliments on my tattoos, and I always recommend Perfect Image. I would give them 100000 stars if I could.
Been going here for all of my piercings and Ashley has done most of them. She is amazing and very professional. I get very anxious about the pain but she always does such an amazing job that they barely hurt and I walk out thinking "Wasn't as bad as I thought". Definitely going to keep coming back to get Ashley for all my future piercings.
Very expensive.... I got a simple line work rose a little under 3 inches long and it only took about 10 minutes....it cost 135$. I get pierced here as well and they're amazing for piercings but go somewhere else for tattoos.
First tattoo at Perfect Image and it’s been a breeze! From our scheduling to signing our forms to the tattoo process, flawless! Thanks, Perfect Image! ????????✨
Jake gave me a cute little burning book tattoo, it healed wonderfully and I get many compliments on it. Clean, professional shop. Perfect for little walk-ins as they usually have time available. (IG Contest Entry!)
Myself and a friend had booked a few small tattoos as well as a piercing at this location through email and we’re quoted 120-150 each. Their hourly rate being $200 we thought that was fair. Upon arrival we were told the piercer was sick, fine. But coming from out of town and being excited for this a phone call or email for a heads up would have been nice. My friend also wanted a tattoo behind her ear- apparently this location will not do tattoos above the collarbone, who knew this was a thing? If this is the case they should at least ask for placement when taking our deposits to ensure they are able to do everything we want, or advertise this on their website. For my appointment, which was just under half an hour, and my friends appointment, which was 20 minutes, we were both charged the max quote they gave, even after not being able to do a piercing and a tattoo that we had booked. $300 for 50 minutes of tattooing. They also gave us zero information on aftercare. I will not be back and will not recommend this business.
I started coming here over a year ago. I booked a consult with Adam and we designed my chest piece together. Since then I’ve come here for any other piercings or tattoos I’ve been looking to get! Sean did a beautiful bouquet of flowers on my arm and this is the only shop I’ll go to anymore. Everyone is super welcoming, the atmosphere is great and the whole shop is very clean.
Ashley Brass is an absolutely amazing piercer. First time going to her after having a fall out with my old piercer. I will be going back to her for sure. She was professional, clean and friendly. The shop had a great atmosphere, the girl at the front counter was friendly and knowledgeable. Thanks so much for the great experience.
Went with my wife when she got her tattoo here. Very professional and top quality. Nothing sketch.
Perfect image Waterloo is full of great people, they have exceptional customer Service, and being in their shop is just a Great Atmosphere all around. Dont know the whole staff yet, but jake is a rad dude, hes done two of my tattoos. Super down to earth, would recommend 100%
Great Service and awesome Team, our tattoo artist Oli did a fantastic job and took us as a walk in - couldn't be happier! Everything you want in a tattoo shop. Clean, nice personnel, super friendly, personable, knowledgeable. Thanks so much, also appreciate the fantastic advice on foodie places. Love it
Been getting all my tattoos and piercing from them always clean and proffessional Love the shop staff very informative and helpfull Thanks perfect image
Jake Sexton was my tattoo artist! It was my first tattoo and he was absolutely amazing !! Loved my experience here. Don’t know if I will ever be getting another tattoo but if I do it will be here :)
I went in a few months ago to get my belly button pierced. Lady was nice I guess. She pierced it too far back making it difficult to clean. Right after I got it done my head felt really light because I hadn't eaten that day. So I was laying there for a second. She got a little mad and told me to leave, she also never told me how to clean it. I'm just glad that 3 of my friends have theirs done.
Jake did a tattoo for me on my chest and it is amazing, The best tattoo I have. I won’t go anywhere else. All the staff are very friendly and extremely helpful. ????
Got two tattoos done here by Liz my first and second she was great to work with and super friendly, the staff was amazing as well as extremely talented artists
Jake is an amazing artist. Funny and personable guy! Great shop
Jay was absolutely amazing! It was my first time getting a tattoo so he right away made sure i was comfortable and told me everything he was doing. He was an absolute pleasure to be with, we talked the whole time and definitely kept my mind at ease. The tattoo he did was absolutely beautiful! We originally paid a $50 deposit and then an additional $70 once the tattoo was done. I would recommend this place to anyone who wants a tattoo in Banff.
Ferink did my tattoo. Awesome job. I am loving it so far. Getting it finished in a couple weeks. Also very clean place. I would highly recommend.
Perfect Image is the only place I go for piercings. Ever since I came to Waterloo in 2016 I’ve gone here for every kind of piercing and refer all my friends. I’ve never gotten a tattoo personally but I was really happy about the fact that of all the studios my friend went for consultations for their tattoo, Perfect Image was the only studio that would do it (something about the location- ribs- not sure). 10/10 would get pierced/ tattooed here!!
Clean and spacious place, made me feel very comfortable for my first ear piercing. The whole place gives you a sense of calmness-you know you'll be well taken care of the moment you walk through. Huge thanks to Chantelle!
I had a great experience with Pablo. He was very patient with my many tattoo requests. Based on his IG and his repertoire at the shop, I could tell he was a very seasoned artist. The guys at the front were also pretty cool and informative. Something I thought I should mention: I wanted to add a couple of extra details to my tattoo the next day so I dropped by without an appointment. Pablo took me in immediately and added what I requested, which was super cool. However, I was charged almost the same amount as my initial tattoo which took much longer and was already overpriced. When I asked the front desk about it, I was told that it was the shop minimum since the needles are one-time use. This is on me because I’m the one who needed more work done, but I thought it was a bit excessive. This wasn’t my first tattoo, nor was it my first time getting a tattoo at Perfect Image. Most places will do a touch up for a few bucks or even for free sometimes. To add insult to injury, they only accept cash for tattoos… I’m changing my 5 star review to a 4 but the quality of the work and the artist (Pablo) deserve a 5. My beef is with the shop and its scummy policy.
Was great and friendly with my group of friends and I. Quick service and was kept laughing and smiling the entire time. Would go again for any of my future piercings and/or tattoos. Had the guy with the beard
Second piercing i got from Brock . It was very quick and well done (they aren't even slightly crooked thank god!) and he gave plenty of information about after care. Overall really good experience and great piercer
Top notch place, artists are all pretty cool folks, clean shop. One of the better more high quality tattoo parlours around!
I got a tattoo yesterday by Jesse and he was great. Unfortunately I didn’t have the best customer service over the last two days as I called twice about a design I wanted and I was hung up on. After emailing them they said that they could do the tattoo but I would have to put down a $50 deposit which was fine once I drove there and I was told that they could only do a small tattoo that day. So I ended up getting a whole different tattoo. My small tattoo is four paw prints and I think it was very very overpriced I paid $200 for a tattoo (I personally have seven tattoos and some of them being bigger and I have never paid that much for such a tiny tattoo) I think that The pricing is a bit much and the customer service needs a bit more work on organization.
Drove from Hamilton out to brantford twice after calling to make sure their open telling them I’m coming in and showing up to a completely closed shop with no heads up. Got here at 5 pm last Saturday when the hours on google say till 8 pm and their website says till 9 pm so I called and asked if they were open they said yes, I emailed twice and didn’t recieve a response till after my second email (5 days later but they had no problem replying to my boyfriends general question within one day so that says a lot) and in which I just got a reply when the piercer would be there, that’s really great help considering when they are suppose to be there they aren’t, I’ve had this happen not once but twice using 3 quarters of a tank there and back multiple times for them to close without notice yes I know they update their Instagram occasionally if it will be closed because I tried checking for the 4 days they couldn’t email me back but continued to non stop post about their shop on Instagram. Glad you offered me to come back out a third time to see if you guys might be there. Don’t bother calling/emailing
Welcoming environment, everyone does their own creative twist on tattoos they do and they are flawless !! Comforting atmosphere when getting a piercing as well! Love it there, wouldn’t change a thing
Clean and professional!! I've been here many times and the cleanliness never falters! Professional service, amazing artists and piercers. Counter staff are knowledgeable and friendly.
My name is Alex mockus, I haven’t got a tattoo done here yet but I have heard nothing but good things. Tattoos are a way for myself to cope with my addiction I have battled with since a very young age. My addiction is self harm. Having a tattoo that covers the scars, means something that only someone dealing with the same problem can fathom. But I will tell you one thing, having something covering the scars from the past, is absolutely life changing.
They're great! Jesse Smith is awesome. 2 yrs in a row and I'll go back for more.
I've gotten a piercing here and some beautiful jewellery for my conch!! The piercing was virtually painless and the jewelry is Canadian made and is made for a internally threaded bar. Couldn't be happier with perfect image. 10/10 all the way!
Ellie is always great. Tattoo looks amazing and she makes time fly! Didn't realize my three hours was up
I got my tongue piercing done by Tony and he was very helped answering my questions, making me feel comfortable and ready for the piercing. He also placed it perfectly so it doesn't hit my teeth! 100% recommend Tony
Very perfessonail place, amazing at their work! Highly suggest going here 100% ????????????
Great experience I had going to Perfect Image a few times myself, and my boyfriend went there for his first tattoo. Jake did an amazing job, making him comfortable, the whole staff does.. positive vibes the moment you walk into the shop!!
I got my nose pierced here before and don't get me wrong it was a great experience. Everyone who works there is very nice and friendly and willing to answer any questions. However, yesterday I got my septum pierced and what really threw me off was that the girl doing the piercing didn't even disinfect my nose or anything!! I didn't say anything in the moment but leaving the place I kind of got all paranoid because you're dealing with blood and needles and if you're not disinfecting my nose I start to get worried about what other things might not be getting disinfected. At least if you're not disinfecting let me know what's up with that. Like is there a reason? because I just left the place feeling kind of scared for my health, and that's not really the feeling you want to have after getting a piercing :/
Another great tattoo done by Matt
Beautiful place, very clean, friendly atmosphere. Shawn is an amazing tattoo artist who really listens to what you want. His line work is fantastic. Would definitely recommend!
Best piercing experience I’ve had. In and out within 10 minutes, station was sanitary and employees were kind. Would totally recommend
I had my tattoo done by Jake. Exactly what I wanted and I love it. Staff was very professional and helpful, definitely recommend them!
Horrible experience!! Was rushed , had to argue with guy to get the tattoo the size I wanted ( kept making b.s. excuses ) paid almost 400$ for a tat that took under 1hr. And the lining isn't the best either !! Would recommend u stay the he'll away from this place it is very over priced and there is much better talent in KW for a fraction of the cost !!
Very clean and friendly environment! I've had 2 piercings done here and both were quick and painless, and if I had any questions they were there to answer them! ????
Have had nothing but great service from all staff members. Been there for a couple piercings it's clean and professional, looking at gettingmy next tattoothere as well as soon as I know what I want. Rememener your going to a tattoo shop not church.
I wanted to get a nose piercing and was told that piercings were half off on Wednesday so I called in to ask how much it would be. The girl who answered the phone was so rude, very dry and short and gave me attitude when I asked questions. Now I don’t know if I want to spend my money at a place with an employee that was extremely rude and that was just with a 3 minute phone call, can’t imagine how rude she would be in person.
I have had both piercings and tattoos done at this shop. The prices are for both were respectable as you get exactly what you pay for. which in this case is great service and excellent work. all my tattoos and piercings have healed …
I already go here for my tattoos with Jake and I love how friendly and professional everyone is. I wanted to get my ear lobes repierced after getting them repaired, I'd heard …
Staff are very welcoming and professional. Ne of my favourite places to be! I especially love going in there nervous for hours of muscle-clenching tattoo pain but the friendly environment helps ease that anxiety. Barry has done several pieces and has become THE tattooer I go to and has never failed to impress Can’t wait for the next one! Oh, they also have a decent range of body jewellery available :)
Most of the positive reviews are because of a tattoo giveaway. You had to leave a good review to be entered to win a $500 tattoo and some people haven’t even been here so check the REAL reviews. Most are bad. The shop is clean but the staff are rude. When you walk in all the artists are sitting together and don’t even bother looking up from their phones and the older receptionist is rude too, she just ignores you. They had some nice stuff but the one guy piercer was the only one good at his job and we just found out he’s not even there anymore???? So four people wanting piercings are going somewhere else now. Save your money cause a shop that has to (illegally) bribe people for good reviews isn’t that good.
Pablo did an amazing tattoo I've been waiting a very long time for. Awesome shop and amazing crew
I had a tattoo done here in April, walked in to just make an appointment and they did it right then and there. Would go back again for another.
I had a great experience! Wonderful artist and I love my tattoo.
Great location near the beach in Grand Bend. I had a great tattoo experience with Matt and all my piercings done here have healed quickly and fantastic. Clean and safe shop environment.
Took me right away, staff are kind and professional. Did exactly what I requested! Very clean and modern!
20 tattoos and numerous piercings and I wouldn't think about going anywhere else. The shop is always perfectly clean and the staff are all fantastic! I cannot say enough good things about Perfect Image!!!!
Loved the tattoo artist he did an amazing job but the people upfront didn’t have the greatest communication, before we booked we were told it would be 120~160 all together to get a small tattoo on me and my fiancé and then when it came time to pay a different lady told us it would be 300 for two small tattoos that took no longer than 20 mins all together, we tried to talk to the other guy we talked to before but he was out of the store for a couple mins and ended up being over charged.
Shawn was fantastic! Personable and professional. Would recommend. 11/10
This place is absolutely amazing!!! It is always so clean and everyone is so pleasant. I've dealt with Jay and Natasha and they are both AMAZING at what they do!!! Highly recommend this place
Horrible experience... went in for a simple jewellery change of my daith piercing and the "peircer" tore my inner ear and put in a cheap nickle hoop which I am apparently allergic to. Finally went to a reputable studio who fixed it with a titanium hoop and advised this studio is notorious for using nickle .... Never again... do research peeps.
Gorgeous and professional
Just got a tattoo done by Jake this week. He did a great job and helped me create a tattoo that I love. The shop is clean and looks nice, with good prices. Would recommend to anyone who is looking to get a tattoo.
My sisters and I all had matching tattoos today. Had a great experience with Barry. He was very professional. Made us very comfortable, and took his time. I’d recommend him to everybody! We will be back in the future. Great experience!!!
Service was terrible, no conversation, they take you in, take your money and get you out.
I’ve had both great and very bad experiences here. Be careful with the staff members - some are excellent, but one girl had a horrible attitude with me and made me feel very uncomfortable to be there (luckily she only helped me at the desk, I had a lovely lady for my piercing).
I was happy with the overall experience in the studio everyone was friendly and nice to talk to, the only thing that threw me off was the final price of our tattoos after being told on the phone would be around $120. I understand a little fluctuations after being finished but the whole tattoo took 15-20 min to do and cost $180 for such a small tattoo... seems a little expensive for what we had done. Over all the tattoos are not more then 2 inches long and cost $360... a little extreme on the price.
I've gotten a tattoo and a piercing here on separate occasions. The person who tattooed me (Liz) was good - good work, and polite. Not overly friendly but I was definitely satisfied with my experience with her. My piercer (Stef) was wonderful! She was very friendly! However, every time I've gone in there, the people at the front desk have been overly rude. Apathetic and almost bothered by you being there. It ruined the experience enough to make me recommend not going there.
the serviced in unmatched, the piercings were done very well, and the interior is beautiful. with the range of jewelry offered there is no way you can't not go here!!!
The location was incredibly clean for a tattoo and piercing place, the jewelry there is also high quality. Went their for an ear piercing, there I met Kris Harley (The gentleman working at the counter), he was extraordinarily friendly and very helpful while I browsed through their selection of jewelry. My first piercing there was done by Tyler Musselman, he was very quick about the entire experience a small pinch but that's to be expecting. He didn't play around like a lot of piercers do, he was nice enough to give me his oppinion on where the piercing should go and was very patient making the experience stress free and pretty much painless. My second piercing at this location was done by Natasha, I'm afraid that I didn't get her last name, Kris was at the counter and was kind enough to place the jewelry piece I desired on hold for me in spite of their limited selection.
Place is amazing and clean, I visited perfect image 2 times and both times the front desk lady with blue and black hair was unprofessionally talking to me with no respect. When other other men would walk in she would be very polite to them and when she turned to talk to me again she would talk back in a completely rude way. Differently think this place would lose customers because of the lack of respect she gives.
My experience here was terrible. The girl was very arrogant and so was the tattoo artist. I went to them because I heard they did great work, but also heard they give their customers a hard time with sizing, which is exactly what happened to me. I was really looking forward to getting my tattoo here in GB and was very upset by the way I was treated.
Inquired about getting a piece to cover up an old simple mistake. Told the girl at the desk what I wanted to do, which would eventually be a sleeve, but needed to cover up the sore spot. She gave me some advice that made no sense and lost a sale. I could have furthered the conversation, but was immediately turned off of pursuing business with someone that didnt seem to want it. My wife and I came here for our honeymoon and couldn't get in, that was understandable. A year later, our anniversary trip, no one in sight getting work done, and this happens. It's a shame, we really wanted to mark the occasion. Otherwise, really nice looking place.
This is such an amazing place to go for tattoos and piercings. Super friendly. Extremely clean. I was nervous about a piercing and they just talked me through it and made me so comfortable. Highly recommend.
This place is aaaamazing. My cousin came down from Muskoka so we did a walk in ear piercing. I cannot say enough good things about this establishment. It's so clean and we'll decorated, the showcases are unbelievable. The piercer Julia was so sweet and great at explaining everything to us including the aftercare ( which came in this adorable little kit). This place is top of the line for cleanliness and quality. Not for those not willing to pay more than 10 dollars for a piercing.
Perfect image is very professional and friendly. Amazing staff Montana is an amazing tattoo artist. This place is highly recommended
I haven’t had the pleasure of going here yet but I have only heard amazing things about it. Can’t wait to go here and try them out.
wouldn’t go anywhere else for a tattoo or piercing! very clean, professional, fun environment! glad they got rid of the rude staff ????????
I have gotten many different tattoos (both through appointments and walk-in) at Perfect Image Waterloo and I love them all! Very professional, talented, and awesome artists. Will definitely get more tattoos here.
Extremely professional and friendly staff. Clean and safe environment. The staff are all very helpful and knowledgeable. I've been to this shop many times for many different piercings and tattoos and have ALWAYS had a positive, safe, supportive experience. They truly care about their clients and not just while they're in the shop, but their after care too. I've been to alot of shops, but since going to Perfect Image 3 years ago, I would never go anywhere else! And I'm heavily pierced and tattoo'd so I'm there quite often. I love the friendly laid back atmosphere. If you want your piercing done safely and correctly there's no other choice! If you want a great tattoo, there's no other choice!! ❤❤
I went in for my first tattoo today, and had a great experience! I had Sean do my tattoo. He gave me different sizes and was great with my indecisiveness of where I wanted it placed! He does amazing work and is a great vibe for a tattoo session! Highly recommend getting him to do your next tattoo!
The place was very clean. My tattoo artist was very professional and very aware of being sterile. I am very impressed with tattoo!!
Amazing atmosphere, warm and friendly staff. 19 tattoos and 6 piercing, all done at Perfect Image.
Great experience, very professional, friendly & knowledgeable. Highly recommend!
Everything I wanted n more. Thx for my frogg
I think a lot of the mixed reviews here are dependent on who (Piercer/artist) customers got. I went in to get a second lobe piercing in the fall. The place was very clean and hygienic. I signed all the required forms and the woman took me in. She didn't mention anything about the process or what tools she was using, risks ect. It seemed like she just wanted to get the job done asap (place wasn't even busy). Me, being the bio/health student, I get paranoid, so I asked her all my questions - that's when she briefly explained. My piercing healed fine, no major problems. But there was a lack of customer service provided from her end. Even after that experience and reading all these reviews, I went back to get inked because the place was super hygienic. But I made sure I asked for Adam, since he had great reviews. It was my first tat, and Adam made the process so comfortable, explained everything to me, all the material ect. Plus he kept up a convo during the inking (which was great, cause some artist don't). It was a great experience! Anyone looking to get their first tattoo, I would highly recommend trying to get Adam as your artist!
Great place. Clean and modern. Very friendly, nice staff and talented artists! Shout out to Adam Shortreed. Wouldnt have anyone else give me a tattoo. Super talented.
Stopped in here to get a tattoo with a couple friends. Hands down best tattoo experience. Highly recommend getting a tattoo done here ???? Jay is absolutely amazing and would definitely get a tattoo done by him again.
Got a tattoo a couple years ago here. Great place. Great service
Very professional artists and clean shop. Would recommend to anyone who is looking to get a tattoo
Love it here, quick and professional
great place and amazing staff! incredibly talented artists !
great place and amazing staff! incredibly talented artists !
Haven’t gotten a tattoo here yet, but from what I’ve seen on other people they do a great job. Hoping to get my own soon!
I've had four piercings done here (2nd holes done twice). The first two I had to close up due to my own mistake. I didn't realize screwbacks would be a bad idea during the first year. The second time I had complications which they failed to recognize. The one ear was reacting to the steel starter earring and the pain/swelling never subsided. I was given bad advice to stop cleaning the piercing, causing a secondary infection. If you have complications don't waste your time asking the piercer's, go to a trained medical professional. After following the doctor's advice and switching to titanium, my bad ear is finally almost pain and swelling free.
I’ve been to perfect image for my piercings and I’ve always been happy with the results and the jewelry choice! I’d love to get a tattoo done at perfect image as well!
Wonderful experience, the girl was very knowledgeable and got my very first helix piercing done quick and easy. Definitely will be going back in the future.
Yikes! Wrong size jewellery put in, acknowledged by the piercer. Went back to change it, piercer admitted the new piece was not an ideal replacement but said it would be fine. A week later the new jewelry fell out. Was told I had to pay to get it repierced because it closed up after their jewelry came out the night before. Had to give up a kidney to get a store credit, eventually was offered a full refund. Was told I’d have to wait 2-3 days for the $30 dollar refund plus tax. Went to George downtown Kitchener the next day, got a BEAUTIFUL repiercing with correct size and jewelry type. Save yourself the trouble and go to a five star spot. Don’t make the same mistake I did, a big, shiny studio does not mean better work!
I have been here for 3 of my tattoos and I would recommend it to anyone I know. Great atmosphere. Very welcoming. And incredibly clean.
They are very picky about what they tattoo. Too many restrictions as far as hand tattoos and small tattoos. I opted to get piercings instead and she was fantastic.
We went as a family to get some very cliche matching tattoos. We had Ollie tattoo us and he was excellent! Very knowledgeable of the local Banff/canmore area, doubling as a local travel agent suggesting attractions and local restaurants to dine at. He was a champ with his witty humour and excellent workmanship making the whole experience enjoyable, can't recommend him enough. Unfortunately our tattoos were very small, quick jobs (took about 20 minutes each) and we were charged nearly $160 each so price was very expensive. The tattoos turned out great.
Never had a problem with any of my piercings tattoos AND friendly staff! These guys are professionals, real deal artists right here! :)
I had a great experience both with piercings and a tattoo from JP. He listen to my ideas and came up with a beautiful picture of my favorite mountain. I will continue my arm piece with him! The service I received from all the staff was great as well! A great big thank you! Merci UP ????
Came in today to get my tragus pierced, and I could not be happier! Tasha did a fantastic job, the piercing looks AMAZING and I'm totally obsessed. The studio has a great atmosphere, its super clean, organized, modern, and there is a huge selection of jewelry. Everyone was super informative and friendly! Will definitely be recommending to others and coming back myself.
By far the best place I've gone to get my piercings done. The staff is very friendly and so professional!! Also it's so pretty on the inside!
They are always super professional and friendly. The shop is always very clean too. I go here for all my piercings and have also recommended them to many others for tattoo and piercing work!
I have had Ashley not properly put in jewelry multiple times now. She NEVER is able to get the jewelry tight enough so when I spend the extra money to get an earring I really like only to have it falls out a few weeks later - I feel …
Came in for a helix piercing, by far the best experience i have had at tattoo/piercing place. Shantal made me feel very comfortable and calm. She was incredibly professional and friendly. 100% would recommend to anyone looking to get a piercing/tattoo in the area
My friend got a tattoo done here and it looked unreal. The shop was clean and they were all super helpful to her.
Came into Perfect Image thinking it was a very professional place. I went to get my tongue pierced and was given a internal threaded bar that just touched each side of my tongue. So me new to piercings and all... had to push the ball back through my tongue and had to go out and buy the right bar instead of the bar these guys messed up my tongue with. Never went over the info I should of been explained before the piercing was even done. Definitely my first and last visit and piercing.
Everyone was so nice and it is such a clean environment to be in
Awesome! Prices can be higher, but if you're willing to pay for a comfortable environment, and care kits it is very well worth it, wouldn't go anywhere else. Employees are always fun and make the experience more enjoyable. Thanks Brock!
I have so many ideas I'd like to execute, and after seeing some amazing work of theirs on ig, and all the positivw reviews on her, I'm definitely going to start talking to artists and see if my ideas can be brought to life!
Extremely disappointed with the quality of tattoo I received from jake. Jake was 35 mins late to my appointment and processed to chat with his friends in the shop and play on his phone even after being so late. I was getting a touch up to a tattoo he had previously done that was extremely faded and missing parts. He was arrogant and rude while doing the tattoo, he wouldn’t even carry on a conversation. The touch up looks terrible. He only touched up parts of the tattoo leaving the rest faded and missing parts. I would never see him again as his work needs a lot of improvement. I would recommend other staff as they are friendly and extremely talented . Do not see jake for any tattoo needs.
Dropped in for a small paw print tattoo. Lines aren't even connected and by the third paw the pad looks like a triangle. Supper sloppy and rushed. My friends small 5 minuet tattoo also lacked symmetry. 10/10 would not recommend. @ 126$/Hour I had reasonable expectations for such a simple tiny design that anyone should be able to tattoo.
@haleypaynetattoo on Instagram gave me my tattoo and did an amazing job! She made me feel super comfortable and gave me exactly what I wanted! I will be returning to her in the future for another tattoo and highly recommend her work!
Walked-in a couple days ago to buy some new jewelry and the staff were very helpful & kind. Shantal switched out my jewelry and she was super sweet & professional. Had a great experience :)
First off id like to say Tash is an amazing piercer and does all my work! Secondly id like to actually make a complaint about one of the girls there (tall, thin, dark hair) She sets off a bad vibe to the shop when i walk in and makes me feel like im not welcome there. A couple weeks ago i popped in and wanted to buy a new piece for tash to put in my ear (tash was busy at the time and could not help me out) and i was told the wrong price. So i didnt purchase it that day... all to find out it was actually half of what i was told. Pretty disappointing!!!! i spend a ton of money at ur shop, all my jewelry is gold and top of the line.... She seems too caught up in her phone to take the time to actually pay attention to clients that come in. Not cool.
Staff very friendly, was my first tattoo and my daughters 5th. Matt my artist was very friendly took his time and did very good work, daughter is going no where else now. Highly recommend them.
This place is very spacious and nice inside. The artists have their own little rooms which makes it feel more special. Ellie did my recent tattoo and she is amazing at what she does. Also everyone was very friendly.
Absolutely LOVED getting my first tattoo here! Doug was very kind and explained what he was doing every step of the way. He was very gentle and super awesome to talk to. Could not recommend this place enough!!!
Wanted to book a consolation about a future tattoo. The guy at the front desk told me to come back in 2 hours the artist would be there. I came back the same guy at the front desk didn’t really remember me but took me to the back to see the artist anyways. The artist was actually working on a client at the same time so I felt bad interrupting their time that client is paying for. I told the artist quick what I had envisioned and asked if he wanted to see pictures of what I had in mind. He said “no I will just do it my style” I ended up just walking out. This is my tattoo on my body I want it my way not just how the artist wants it
Receptionist was a bit to be desired.
Amazing staff! Clean work environment and nice studio. Would recommend to anyone looking for piercings/tattoos!
Had some roses tattooed by Jesse a couple years ago now and they're still so beautiful! Line work was very on point ???? I would definitely get some more work done at perfect image ???? insta: @danilpoirier
I lost my piercing and came here to get a new one. This place is very clean and the young woman who helped me was professional, friendly, and knowledgeable. I will recommend this place to friends.
I had my tattoo done by Barry. He was very nice and patient lol. Overall, the store was very sanitary filled with friendly staff and I will 110% go back and recommend to friends in the future!! my tattoo turned out just how I wanted it.
Good staff and quality piercings. Got a nipple piercing here, and I can safely say that I am satisfied with the results.
I have Several tattoos, but went to perfect image for the first time. When I first walked in I was impressed the shop is beautiful. The girls at the front were very professional and helped me find the perfect artist for my tattoo. That's why I'm big on this place they have several different artist who specialize in there own thing, and they will point you out the right person for the job. Jesse tattooed me last week and I'm going back a week later. Great job everyone at Perfect Image
This was my first piercing at Perfect Image and I will definitely go back and get pierced again. I walked in with no appointment wanting my daith done. Very quick, clean and easy process. Friendly staff and amazing choice of jewellery! I am very happy with how it looks!
The only place to go for a tattoo. I've had most of my tattoos done by the artists here and I'm beyond happy with the quality. All the artists are super friendly and knowledgeable. The quality of work is fantastic. Piercings on Wednesdays are a great deal too! The only place I go for those too! Whatever you're there for you won't be disappointed
Great place! Unfortunately I have not been there in a while, but summer of 2019 is fastly approaching for a well needed visit. I had my first tattoo done here, it’s still my favourite one! Would recommend going here.
Honestly front desk staff make this place a place I avoid going to unless the piercer I typically see is in. Otherwise I much prefer going elsewhere for staff alone
I’ve gotten two tattoos and multiple piercings done here. The $30 walk in Wednesday piercings are great! They are extremely clean and friendly and do whatever they can to make you happy. I had a cartilage piercing but wanted an industrial and they made it work! The two tattoos I got turned out beautifully and the artist was patient when I was deciding the size of my a tattoo.
got my first tattoo here! good place for a walk in, definitely recommend if you’re in town and feeling spontaneous (: doug did lovely work on my ankle, thank you!!
Ive been here a couple times before I found a new place and service is horrible. The moment you walk in no one wants to help you and when they do the girls are very stuck up and rude speaking to you as if you arent tatted enough to be in the store. Very much like you're below them. I wanted to get "I love you" on my back and they said it would cost me almost 300$... Went to exotic skin and he charged me 60$
I went there for a dainty triangle tattoo. I had THE WORST experience of my life. He was very rude, told me there was no possible way I could do a small triangle tattoo with some floral details. He was rude, did not go with what I wanted. …
I went in today looking for a quick quote. I waited 10 minutes and there were 2 available artists. One looked directly at me, then pulled out his phone. He fumbled with some stuff before nonchantly asking if I needed help. I was so excited to get a tattoo today, but I left because the artist couldn't be bothered to make any type of communication with me. Even just a simple "one sec, I'll be right there" would of sufficed
I had a tattoo done at Perfect Image Waterloo and had a great experience. I had some water colour done and I get compliments on my tattoo all the time! I would definitely go back.
Love the atmosphere of this place, and the workers are even better ! one small tattoo they did for me , and I was pretty impressed with that Gotten all my other tattoo’s in my hometown but I would definitely go back to perfect image for a bigger tattoo to see what they can do!
Got a piercing tonight from Brock. He was extremely confident in his work and it showed in the result. He made me and my sister feel very comfortable and the piercing was happening and over with before I knew it. Definite recommend and one of the better piercers I've been too.
Called ahead just to make sure they could take a small walk-in tattoo and they assured me it was perfectly fine. To my surprise, when I came in all the tattoo artists I spoke to were extremely disrespectful and rude to me. The one artist, Jeremy, told me he wouldn't do what I wanted because he didn't have time, and wanted to get home early. I told him it was fine, I'd never heard of the guy before and really didn't care if he tattooed me or not and I would go elsewhere. One of the floor managers was really kind and accommodating towards me, and the amazing Liz offered to fit my tattoo in. She did an amazing job and I couldn't be happier with it. Needless to say, I will not be going back there unless it is to get another piece from Liz.
I've gotten piercings here before but decided to go in for my first tattoo as a walk in here. Sean perfected my first tattoo and brought my vision to life. I honestly couldn't have a better first experience for my first tattoo. He was gentle and informative and great to be around. Loved it!
This is by far the worst tattoo/ piercing studio I have ever been to. The staff is rude, cold and intimidating each time I have entered their shop(today was my third and last visit). They make me feel stupid, uncomfortable and very rude. I went in to get my nipple ring removed which I had been having trouble with for months, and the girl treated me as an inconvience. She gave one word answers to my questions of concern and then proceeded to spray her hair with dry shampoo or hairspray?? WHILE I WAS STILL IN THERE. Did not even look at me to say goodbye. I was going to tip for the service however now I will never be returning. In addition, they require payment prior to your tattoo or piercing which, although I understand to ensure the artist is paid, seems very backwards to me because their servies are so terrible and they overcharge. I am not one to leave such a negative review I am sorry to whoever reads this I’m sure you are a nice person but your store is not.
Pretty expensive but that’s because it’s by all the students so they know they’ll get the customers still. The counter staff isn’t as friendly as the tattoo staff I find as well. But the tattoo artist did a really good job both times I’ve been here!
I have been here for 4 piercings and never had an issue with the piercers, but I booked my first tattoo here and asked to book for one day but got booked for a completely different day. I wasted my time comuting to the shop and the front desk staff were very rude and extremely unhelpful; they acted like it was my fault for their mistake and had the nerve to give me attitude. If I hadn't paid my deposit already, I would definitely have taken my business somewhere else. That being said, I will be finding a new location for my body art.
Piercer was an absolute sweetheart and made me feel super comfortable getting my new piercings
Ryan Roe, Great shop. Love my new tattoo. Jesse did a fantastic job. Cant wait to get my next one. A++++
Awesome place to get a tattoo! First tattoo was from jake and he did an amazing job. Definitely will be going back!
My mother and I have both had bad experiences here. Just this past July, I went and had them change my navel piercing for the first time. Quick and painless, but the girl who did it for me did not clean the new piercing and did not clean the area before switching them. My piercing is now constantly irritated and red, I am still cleaning it, though I shouldn't have to, because I don't want an infection. My mother went last August for a tattoo, and is now in the process of getting it removed. The sizing and placement are all messed up, and there are parts where the ink is not filled in completely. Do not recommend.
Super nice and well done! Very sanitary and friendly.
I wouldn't dream of getting anyone other than Liz to design or have anything to do with my tattoos! Such a talented and welcoming staff. They are all so amazing.
I got my nostril, septum and lip pierced here. There's one guy I like, I wish I knew his name. He's got a bunch of face piercings and a beard? But yeah, only problem I had was when I got my septum done the girl pierced it WAY off centre and I ended up having to come back two weeks later - second time was free, though, so it's not a big deal. Also I think that girl was fired or left. Staff are kind of stiff but that's never really bothered me.
I want to get a tattoo done here, I heard great things about the shop, and the employees that work there. Most of the tattoos I've seen look dope, clean work.
Awesome staff and great quality!! Highly recommend when in Banff (:
I got my first tattoo done here! It was a wonderful experience, very relaxing but very professional at the same time. Everything was very clean and well organized and the artists there do some amazing work!! Will definitely be going back for my second tattoo!
I’ve had all of my three tattoos done here. I continue to come back because of how friendly, funny and comfortable each staff member makes you feel and not only the amazing work they do! I’m going for my fourth within the next month! Perfect image says everything just in their name! I recommend everytime to everyone!
Perfect Image is Awesome! My piercings has healed flawlessly. Ashley is extremely professional, very helpful and knowledgeable. Perfect Image truly cares about their clients and not just while they're in the shop, but their aftercare too. If you want your piercing done safely and correctly there's no other choice!!❤❤Definitely a 5 star rating
I had a great experience with Jake as my artist for my second tattoo. I'm extremely happy with how it turned out and will definitely be returning in the future!
Very clean and professional. I was very nervous about having my first piercing and they where very comforting and let me take my time to calm my nerves. I recommend this place to everyone I know
The artist Jesse Smith has a gentle touch and an amazing eye for detail.
Got my first tattoo done at this shop by Ellie and I love it. Great atmosphere and very friendly and helpful.
I love this place! Ive been coming here for years and i lots of piercings from ashley. The girls there have always been really sweet to me, the girl alysa at the desk helped me pick so many pieces of jewelry over the years, she has great taste. This place is the best
Amazing shop! Great atmosphere, amazing employees who are talented and very knowledgeable about what they do! Love perfect imagine and would recommend them to anyone!
Had a pleasant experience at this tattoo shop, Jesse was very reasonable and respectful during the process and overall great shop
Absolutely love this place ! I have gotten almost every tattoo I have at perfect image in Waterloo. Very friendly staff, clean studio and amazing tattoo artists. Will always be my first go to for a tattoo whether it be a walk-in or appointment :)
I got my first tattoo here! Haley is such a great artist and talks to you like youve been friends for years, helps get ur mind off the slight sting! nice people, nice shop!
Great experience and super kind staff
Last minute crazy idea and we are loving it !!!!! Thanks again Doug
I don’t have enough good words for this place!! Went in a few weeks ago to get my helix pierced by T, she is so friendly and she had me in and out in like 10 minutes and it’s healing wonderfully!! Came back a week or two later to get a tattoo by Jon and I’ve never been happier with something. It was my first tattoo and he made me feel so relaxed and it was an amazing experience! Everyone there is so talented and friendly, and it’s so easy to go in for walk-ins!!
Absolutely my favourite shop! I’ve had most of my tattoos done by Jesse, some by Adam, and one from Ellie. Everyone there is so amazing and friendly! Not only do I go for amazing tattoos but almost all my piercings were done there by Ashley and I’ve had some removed by Julia and both are wonderful. Highly highly highly recommend.
Awesome ! They did such an amazing job, pain free and super clean 10/10 recommend! I had a man named Tony and he did a fantastic job ! Thank you so much perfect image brantford !
Tried to contact them about 5 times, finally was told someone would text me about what I wanted and discuss a deposit and book me in and they never did. Ridiculous customer service even if it's busy. Found someone else who handled it much more professionally.
This place does everything right! The interior is so clean and lovely. The two girls at the front are both very helpful and professional, and my piercer (Tony) was fantastic too. He was patient, kind and very clean. The experience was far better to other shops in Brantford. During the pandemic you definitely want to go to a shop that truly values cleanliness, and this is that place!
Always love the employees and artists who work at this and other Perfect Image locations, my second tattoo and all piercings done exclusively at Perfect Image. The Grand Bend location is clean, friendly, welcoming and fun!
Awesome place, great vibes, and amazing staff but i had to go back after getting an industrial peircing to get it fixed and when they took the bar out they didn't clean it so all the crusty discharge was still there and was dragged through my ear
I have had three tattoos done here... great customer service, amazing artists and such a great atmosphere. Definitely recommend and will be back to get more done!
found them on instagram through a friend, seen her tats & absolutely LOVE them !!! Looking forward to booking an apt real soon!
This is by far the best piercing place I've ever gone to everything is so clean and sanitary. Everyone is so kind and helpful, when I had an issue with my piercing I got it changed for free. They're very educated and know what their doing highly recommend!!
Very clean and professional. Great work comes out of this place. Keep up the great work.
I’ve had work done here! The atmosphere is open and clean and super inviting! Friendly helpful staff, overall a great place for anyone looking for piercings or tattoos!!
My friends and I came for piercings, we all had Chantelle as our piercer. She was amazing! So reassuring and relaxed through the whole process. Highly recommend! I will be going back for sure.
I have been going to Perfect Image for a few years now and have multiple tattoos from Adam Shortreed, who is amazing by the way, and I would not want to ever go to any other shop for a tattoo. I drive 1.5 hours each way specifically to go here as the staff are awesome and the work they do is simply the best! 100% recommended!!!!!
The staff is very friendly and knowledgable - they know exactly what they're talking about! The shop is clean and has a welcoming atmosphere. I have been both pierced and tattooed here, both experiences were awesome! Would come again :)
Awesome work and friendly people! Walked in on a long weekend and got work done the same day. Top notch :)
Great tattoos and experience!
Me and my fiancé came in for the first time to the perfect image tattoo shop in Banff. Amazed by their great customer service ,professionalism and attention to detail . We were helped by Cody and Pablo (The tattoo artist) . Amazing customer service from both of them. Thanks a lot
I got my conch pierced here. The staff was so friendly and accommodating! The experience (aside from the pain) was overall very pleasant! Would definitely recommend
Got a tattoo done by Jon, love it! Place was very clean and staff was extremely friendly. Definitely recommend!!!
Went in for my first tattoo and Barry did an amazing job! Really personable and very accommodating with my request. Also, got my helix pierced by Natasha and she was super nice and very easy to talk to. Great atmosphere, clean and everyone in the shop was very nice. Overall great experience! :)
I got my daith pierced here and also have bought some great quality, beautiful jewellery here. Staff are very friendly and artists and piercers are very professional. Awesome location and walk in appointments seem to be available most of the time. - Nicole Balkwill
Doug did an amazing job, I was so happy with how my tattoo turned out, he was great to talk with, if I'm in the area again I wouldn't hesitate to go back to him
went on a $30 piercing Wednesday and was charged 40 each piercing... too scared to say anything as you pay before and didnt qant to post someone off that was about to poke something sharp into me
I’ve gotten 90% of my piercings done at this location. They all look fabulous and the staff is great! They share their honest opinion while also taking interest in their clients
I have never had a tattoo before and decided to get my first! Went to Adam and he was fantastic, professional, and everyone loves my tattoo and asked where I got it! My daughter got the matching one and she is also in love with it! I highly recommend this place! Very clean! Thank you Adam for the unforgettable experience!
Had quite a bit of work done here a few years back. WW 2 warplanes, compass rose and some sentimental script. Not only have the tats held up well, I still get compliments every very regularly and asked where I acquired the work done. I live 3 hrs away now but would DEFINITELY (and am planning to soon) go see the amazing artists at perfect image again for another amazing addition neto my never ending obsession!!! Cheers!
Went in to get my Daith re-pierced and added a conch to my opposite ear a year ago this week. Both healed very quickly with no issues at all and look great. The piercer was friendly and very quick.
Matt does great work.
My 4 year old daughter wanted her ears pierced. Their piercer was absolutely amazing, 10/10 would recommend. He was so quick yet gentle, she didn't shed a single tear. Personality wise, he's GREAT with kids.
Had 4 lobe piercings done and 3/4 were done at an incorrect angle. Was told to wait 2 months before taking out the piercings and that "the hole will close right up and can then be pierced again". Glad I went somewhere else for a second opinion as that was not appropriate advice. Poor piercing technique and knowledge for someone who claims to have 20 years of experience, Ragnar.
I had a really great experience here! The place is really nice and very clean. The staff were all very kind and helpful. I got my conch pierced and my peircer, Julia, was wonderful and did a great job! Also the prices were really good. Very happy with my experience!
Great service! I walked in with my friend and was able to get a small piece done. Ollie was amazing and was great to talk with during the time. I would definitely come back!
When I see poor reviews for a place where I've had nothing but multiple great experiences I'm compelled by irritation to write reviews. First, people writing these reviews seem unaware of how you should handle yourself/common tattoo shop courtesy (having no source material, unrealistic expectations of time it takes vs. walk in slots, being "gauged" ("good work ain't cheap/cheap work ain't good")). I've had great experiences with all the people I've come across at this shop (shop manager, artists, counter staff). It's a great environment, clean and the counter staff are friendly. I'm a repeat customer and have been treated like one for my loyalty (following my artist to a summer location!). They have a solid roster of artists/diverse portfolios. If you don't do your research for what you want or think you're paying too much you're not respecting your artists at the shop or their talent. Recommend this place to as many people as I can (I've had work at several local shops w less great results/service).
Lousy service, zero communication. They can’t be bothered to care, don’t waste your time here. So many better shops in the surrounding areas. 0 out of 10 for sure!
The staff here are incredible - always willing to work for exactly what makes you happy while putting their own artistic voice into their work. Beautiful work and always always amazing lines. Not to mention how great the piercers are, I …
The best tattoo place ever just got a tattoo done by Barry 100% amazing very very happy super clean and the staff are amazing cant wait to go back reccomend this place 100000000%
I came here for my first tattoo and had a great experience. Nice, clean establishment with helpful, kind staff! I got my tattoo done by Jake Sexton and love it. Would definitely go back for my next one!
Had a tattoo and multiple piercings done here, love them and the staff is awesome and super friendly. Would deffinetly recommend them to everyone!
Love this place for all my piercing needs. Have got my nose forward helix and took piercings all done there. Also love the selection of jewelry ????????
Liz is a wonderful artist and did my lovely watercolour sleeve. I’ve gotten almost all of my piercings at this location and have always had a great experience.
Absolutely awesome. If you can get the guy with the beard he is amazing at his job this is my second piercing and he's always a blast. Super hilarious and is quick and easy. Totally 100% reccommended.
Had my tattoo done by Jesse, who did an amazing job. Fantastic service. All the staff were friendly, professional, and knowledgeable. I highly recommend this place to anyone looking to get a tattoo.
Very clean and professional but way overpriced. Paid $140 for a 20 minute tattoo and have gotten bigger tattoos for less money elsewhere that were just as good. The experience was good overall but due to high prices I probably won't be back.
The guy who did my second lobe piercings clearly did not want to be there. He was rushing and wanted to get me out the door so he could go home. My piercings were not in the right place and both were incredibly uneven and crooked. I took them out as soon as I got to my car. I will not be returning here again.
Mine and my sisters tattoos turned out awesome. The atmosphere was really good! One of the nicest parlours I have been too.
Best place to get a tattoo, every tattoo I have is done a perfect image best costumer support from all staff. Catering people all around, had a long tattoo day last year and they brought me and my fiance lunch on them such an amazing environment to be in at perfect image in Waterloo
Super clean facility! Staff are all very friendly and responsive to emails and phone calls! Professional work and professional service :)
Awesome work and environment:)
Had a good experience. Walked in and gave them an idea of what I wanted. Tattooist Kriss Portillo does great work. Would recommend checking Perfect Image out.
Came here to get jewelry for my tragus piercing expecting to pay maybe 30$.. I ended up getting swindled into paying 70$ for a single earring. I was actually so mad at myself but I needed it or the hole would close. The best part is the piercer (not the one who sold me the jewelry) was appalled when I said I just paid his coworker $70, he actually said “wow I’m so sorry you got ripped off”... I don’t know many places that can willingly charge someone SEVENTY dollars for a tiny earring that you can get from ardenes and not feel bad lol. I instantly regretted my decision, but lesson learned I will not be recommending this place.
I have gotten 5 tattoos and 5 piercings done at Perfect Image Waterloo! Very friendly environment and very welcoming. Everyone from the counter staff to the artists were very polite and professional! I will definitely be getting more. I recommend going here for all your body art needs.
I love going here, I have gotten two piercings and two tattoos at the Waterloo location. Every time they have been extremely professional and friendly, and I recommend everybody to go here. I also love that they have a lot of different tattoo artists in there all the time! I will definitely be back very soon! :)
I came and got my upper ear lobe pierced May 2019, I thought it was good experience until over a year later my ear lobe wasn't healing and would get infected even though I was cleaning it. I went in to inquire about the material of my piercing as I was looking into getting it cut off, the staff was able to get the piercing off but they admitted that they sold me an ear ring that was too small for my ear... Even more damage was they made me pay out 80$ for another earring that would fit properly. I shouldn't of had to pay full price when your technician installed the wrong size earring in May 2019..
Multiple times I’ve asked people at the gym where they got there amazing tattoos done, and over and over I’m told Perfect Image! Can’t wait to get some ink done here
Awesome place nice and easy to walk and are very helpful. Our artist was Ollie he was great chat felt comfortable did an amazing job!! Would highly recommend a tattoo here!
Fantastic place to get piercings and tattoos! Very clean and modern. Staff are normally friendly and Liz is amazing! Great tattoo artist who is very down to earth and always goes above and beyond :) Would definitely recommend ;)
I took my son to get his ears pierced. We had a wonderful experience from the first phone call to the end of his appointment. I really enjoyed the atmosphere while waiting. I also found the staff to be friendly and professional. We felt very confident with their covid protocols as well.
I went in to get a cartledge piercing about two months ago and was very impressed by the look of the business, being very clean and aesthetically pleasing. However, the woman who pierced my friend and I was quite rude to be honest. I’m not sure if it was because we are young or if she was having a bad day that caused her to be so impolite and short with us regardless when working in a business that provides service to costumers it should be a top priority to atleast try to be nice to the client. I recieved no information on after care, healing process or what the peircing entailed, the whole experience was very short and I felt ill prepared to have this new hole in my body. I did some googling when I got home to get some information on the healing process and what I should do to care for my piercing (as getting this peircing was sort of spur of the moment and I did no research beforehand, wich was irresponsible on my part). Unfortunately my new peircing got infected and I had no clue what to do, I don’t think it had anything to do with the piercer or tools that were use other than the fact that I wasn’t told proper procedure to take care of my piercing. I didn’t feel as though I could return to perfect image to see if I could get advice on my infection due to the fact that I didn’t receive the warmest welcome in the first place. I wouldn’t recommend perfect image to first timers or people who don’t know much about peircings. To end this on a more positive note, the receptionist was lovely and I didn’t feel patronized or I welcomed by her at all! She deserves a raise :)
I have gone for the majority of my tattoo's here & each time have been greeted & treated so professionally and so friendly by each person I have encountered with... and a bonus is, that I have never been disappointed in my tattoo's done by them! Super awesome place and highly recommended!
I went here with basic knowledge to a piercing, the staff were super understanding and patient. They were very nice and it was overall a pleasant experience I'd recommend this place whenever you want to get a piercing.
Got many piercings, always quick and easy going, comfortable and professional
Artist was absolutely amazing. Super friendly and great to be around. Reasonably priced and gentle. Great shop. Very clean too!
The tattoo and piercing rooms were clean. The wait was reasonable. Our tattoo artist had a unique decorating style, but his work was fantastic.
Very clean and professional place would recommend, got my first tattoo here very nice people
Clean, beautifully decorated and great selection of unique jewelry for piercings. Will definitely recommend
Great staff!
I've come here for multiple piercings and tattoos and the staff have always been great. Some really good artists who are flexible and cheap piercings on Wednesdays make this one of my go to shops.
Jake at Perfect Image is extremely professional and drafted up my image and my friend's image really quickly. Quick service, great atmosphere.
I would not recommend this place to anyone. I called to make an appointment for my daughter and they told me it was walk in, no appointment was necessary. We went, only to have the receptionist be outright rude and condescending about not having the proper id. We went to get the required id, but when we returned we were told that she still would not do it because of her age. No minimum age is stated nor was it communicated. The receptionist was again just plain rude and completely unprofessional. My daughter left crying because of the way this individual treated her. I have never seen such conduct from any service provider, ever. They seem to use the right to refuse as a reason to discriminate without cause.
Awesome shop, awesome location! Clean and Professional. Body jewlery is great quality and they have lots to choose from.
Got tattooed by Lou, he was awesome! I was a walk in and he designed me a beautiful tattoo. I really appreciated his attention to detail and he would check the tattoo at different angles and insure there were no imperfections. Highly recommend. Reasonably priced as well.
Great prices, and they always answer Instagram DM inquireries unlike other piercing/tattoo places ????????
Got my belly button pierced, the artist did a really good job and explained everything very well. Would definitely recommend.
I drove a half an hour there to find out my artist was not coming at all after I waited another half an hour. So I wasted an hour and a half of my time coming to and from the so called appt. I am not happy.
Great Tattoo place on the strip! Got two tattoos for a great place and Jesse is a great tattoo artist! Would absolutely recommend this place to Anyone looking to get a tattoo in Grand Bend!
Cody was amazing at signing us in - had my friend and I in for a walk-in in an hour. Pablo was friendly, kind and funny!! Will definitely be coming back again :)
This was my very first tattoo experience and Pablo was AMAZING! He made me so comfortable and the whole team was wonderful at answering any questions I had. Highly recommend this place to anyone debating it :)
I have had a few tattoos done at PI and have been very happy with the results every time. The artists are talented and thorough.
My husband and I went to the shop to get tattoos for our 10 year anniversary. Ollie was great! Our tattoos are amazing! Great service and recommendations for both of our tattoos.
I have gone for piercings and tattoos at Perfect Image multiple times and I always have a great experience! The place is 100% cleans always, and the staff is great! Keep up the good work guys! (This review goes for both of their locations)
Excellent experience with my tattoo, piercing could be better. When I got my first tattoo at Perfect Image Waterloo I was amazed with the service and recommended this location to a lot of people. The artist was kind and gentle. Most of the staff are also really kind and knowledgeable. Other members are knowledgeable, but have a rough hand when handling piercings. I've been to other perfect image studios in different towns and the service I had was much more gentle. This time I felt that I was rushed and the person wasn't as gentle as they could have been. Over all good facility and I LOVE the aftercare kit! BUY IT, IT'S WORTH IT!
I have had 3 or 4 piercings done here, all by Chantel. She is absolutely amazing. She is so cheerful and friendly. She calms the nerves and walks u through everything. Such a pleasant experience. Would definately recommend her to everyone.
Staff are wonderful and very professional. They are very honest and helpful. Very clean and friendly. Quick and precise! I will never go anywhere else for my piercings!
I've been here for both tattoo's and piercings and it's a great, clean place where the staff is always willing to help out with answering and questions you may have! I've been tattooed by Jake and he was so funny and energetic and his line work is SOOOOO CRISP! 10/10 would recommend!
Amazing tattoo studio. Jake is a sweet artist. He has amazing tattoo techniques that leave you walking out of there just Inlove with your tattoo
Hands down the beet tattoo place to get a tattoo in the region, always the best customer service, always the best flash, always the best artists. Have gotten multiple tattoos by multiple artists and have been hands down the best work i have ever gotten 10/10 reccomend
Great space, clean (seriously, like surgical floor clean) and amazing artists! If you're looking for something you'll want to show off for the rest of your life (great-aunt Harriets opinions be damned) I highly recommend you have a visit.
Had my first tattoo and most of my piercings done here and never had a bad experience. The staff was always very willing to answer any questions and the facilities were always clean
Always super helpful staff. Great selection of body jewellery. #1 spot for piercings!!!
Got a piercing done here, the piercer (Brock) was very professional, friendly, and did a really good job. The place was really clean and the staff were all very nice and helpful. It's a bit on the expensive side for piercings (if you don't go on a Wednesday) but frankly worth it; would definitely recommend this place.
I have never personally got a tattoo here but a few of my buddies got a few done here and loved the outcome
I just recently got a tattoo at Perfect Image. the place is clean, service was quick and friendly. Lines were done well by Jake Sexton. And the laughs were genuine. Would tattoo here again. Cheers. Ps. My playboy bunny is the perfect pink.
Jake has tattooed me multiple times and always does an incredible job, while keeping it a fun and comfortable environment at all times. Would highly reccomend him to anyone.
Great service and friendly staff. Very knowledgeable and I was completely confident getting my tattoo here.
i highly recommend coming to perfect image the prices are spot on and they do amazing work i had two pieces tattooed from here, i had a rose on my left hand and a memorial clock tattoo i had the rose done by jesse and the clock was designed mostly from jesse but was tattooed by ferenc the environment when you go into perfect image is just really perfect its very clean and they are willing to work out the most perfect design for you
Got inked by Adam. He is really amazing with his work and detailing. Will be back there soon:)
Made a last minute piercing appointment and was accomodated nicely. Staff was very kind and helpful. The area was clean and the process was sanitary. Thank you for the experience!
Went in to get both lobes pierced, was in and out in 10 minutes. Ladies that helped me were awesome, checked with me about placement to make sure I got exactly what I wanted. Very chill and friendly. Will definitely go back for a helix piercing, and will be my first choice to check out when I finally decide on the tattoo I want...
Received my first tattoo of a wolf head feathers and full awesome artist will be back for more great staff great enviorment 5 stars to perfect image and ferencink
Awesome place, super friendly staff!! Very clean! Great experience!!
Natasha did an excellent job on my tattoo. The studio is very clean and comfortable.
I went in yesterday for my first tattoo. The staff was very friendly. My tattoo artist was Adam. I got a small wrist tattoo, and I was pretty nervous but even then he was super kind, funny and reassuring. I started feeling dizzy in the middle, he stopped as soon as I told him and went next door to get me juice. He made the experience so much less painful & better overall. The whole process probably took about 15-20mins max. Will definitely come here for my next tattoo, and I'll definitely recommend this place, especially Adam to my friends :) Thank you so much for the amazing service!
My friend and I both went in to ask about their piercing services, and first off, the lady greeting us was very rude and acted as if she was better than us and that we were just little kids. After saying that my friend wanted a nose piercing, she told us to wait for someone to assist us which lasted approximately 1 hour to 1 1/2 hours. After my friend got the piercing, which was done fine and didn't hurt too bad, the piercer didn't even provide my friend any information on how to clean the piercing which is mandatory for every piercing/tattoo place. And then, yesterday I called again to inquire about the $30 Wednesday Piercings, and I asked if that included cartilage and the lady on the phone was very rude and had a bad attitude. I would suggest getting better people to greet customers in person and on the phone because if this is the first interaction a customer has with your place, no one would visit again.