You have all the information of people like you who consume the products of Freeds (Tailor) in the territory of Windsor (Canada).
Nowadays the business has a score of 4.4 stars out of 5 and the score was based on 127 reviews.
You must have seen that the average score it has is really good, and it's based on a high number of scores, so we can be pretty sure that the evaluation is very faithful. If there are many people who bothered to leave their review when they've done well, is that it works.
You know that we do not usually stop to set tatings when they are positive and we usually do it only if we have had a problem or incidence...
This Tailor is classified in the category of Men's clothing store.
This place is customer friendly, I did not know what I was doing and the people were very patient with me the entire time and helped me greatly with finding what I wanted The store is vast has a great selection and even has discount suits for those looking to save a buck The set up can be co fusing but it's only to ensure every part if the process you have great customer service Would defintley recomend
Great service and selection of fashionable high quality clothing.
Great staff. They always know the best fit and the know their stuff. You can be fitted for a suit in less than 20 minutes.
It's a beautiful place
The best place in Windsor to get a suit!
My new suit guys. I feel like Barney Stinson!
Love buying products here! The suit package is such a sweet deal, especially for someone who appreciates quality clothes.
Way toooooo expensive
Prepare to bust your bank account. Prices aren't for the faint of heart. Great service as well.
Sales staff is incredible!!! Best place to buy a suit
very professional staff
Very professional and personal!
Very professional, the best in all of windsor for craftsmanship and quality.
One bit of advice for someone browsing at Freed's for the first time: ask a salesperson what is on sale before going into sticker shock. For example, among other things, I was interested in Dockers. But not for $90. Luckily I asked and they we're actually ringing up for $50. So I bought two pair. Just about everything I looked at and put back on the rack turned out to be actually on sale for what I would consider a reasonable price for the garment. This is not always clearly indicated by signage or tags. A minor irritant, but sales associates are quick to explain what is discounted if you ask. So although someone on a Walmart budget (that's me most of the time) will be disappointed you can still stretch your dollar further than you might think and bring home some nice threads. And as always the staff are very helpful.
Very clean and modern clothing store. Employees there work really hard, so you get the best from them.
Combine a large collection of the latest clothing with an old world dedication to personal service, and you have Freeds. Sure you can find a variety of online retailers selling dirt-cheep clothes, which look fine on models in the photos; but disappoint upon arrival. The advantage to shopping at Freeds is that you know you’re going to come out well dressed.
Great sales!! Great clothes!!
Excellent quality and customer service. Quick to give advice. They are very busy but you are in and out quickly and feel good about it.
Best experience :::: I always purchased at #freeds, but this time for my wedding I wanted to go around and check my options and I couldn't find what I wanted, so I reached out online to freeds via Instagram Derek responded to me and said he would take care of everything not to worry I went in and I am very picky because it's for my wedding not only did Derek and his dad go above and beyond to help me find the right suit for my picky style but the alterations were great and no pressure and no pushing and twisting my arm during a stressful time they made everything perfect and easy for me even during covid, I can't thank them enough for the help and stress free environment, so I figure I out this message out their so you can all check them out local business that gives back and they have a great promo on now ask about the gift card promo great gift for someone you love as well as the suit packages are best priced packages you can't even touch a full package online... Check them out they are #SevanCertified
Very nice casual clothing , men and women
My first time there, not my last time for sure.
Website is terrible and quantities are always incorrect. Have had two orders canceled even after confirming store quantities. Not to mention no support from Victoria.
Always a pleasure to shop at Freeds. Great service and knowledgeable staff. Highly recommend if looking for a good suit or stylish clothing.
Very helpful
Great customer service!
Always amazing service whether I am shopping for a suit, shorts or pants for work. I love their selection and find it hard to leave without a new pair of shoes.
Bought soul of London dress shirts for my brother's wedding. They were listed at over $100.00 definitely very poor quality. 1. They are VERY see through. 2. Extremely difficult to press. Not happy with this purchase. The staff were very helpful and the customer service is great. Product very poor quality for the price.
Great service
Nice clothes with some reasonably priced options
Good clothing store, has tall sizing options
Great suits, price and staff
Amazing Service!!
Good service
Freeds in my opinion and many others as well is the only place anyone should go when looking for a suit or any other formal wear. The staff have always treated me like a friend and has never sold me a bad piece of clothing. Bob and Mary are definitely the two people you should talk to when shopping at Freeds.
Friendly staff, great formal clothing, Mary has helped me on a few occasions picking out just the right articles.
Clean establishment with an excellent selection. knowledgeable staff members but several of them have lack of people and service skills still worth shopping there.
Expensive but wifi is free, not bad customer service
Perfect customer service, but price a little expensive
My only go to place for a suit. Had the opportunity to take my Son for his 1st Saville Row Freeds suit experience. Great Customer service and product selection.
Top Notch! Clothing & Service
Very helpful staff. I bought a dress for a wedding which needed alterations as it was a size larger. The seamstress and sales person made suggestions to make it fit everywhere for me. I tried the dress on at the store and it fit perfectly.
Great service, prices, and everything went perfect!
GREAT SERVICE
I needed a new suit and the choice was clear. I've always gone to Freeds for my suits and apparel and I live over an hour away. It's service like it used to be in the old days. It's not one person who is looking after multiple clients, it's a team and each person has their roll which they do professionally. If you go somewhere else, you have my sympathies.
Amazing place, I recommend 100%
The material is good but not as good as it's price worth
Great selection. Free parking. Awesome staff. Not cheap. Good deals.
Staff was kind and helpful. Very polite, very knowledgeable.
Nice stuff but $500-1500 for a winter jacket is ridiculous
Very nice staff. Only issue is that the suit packages dont includes shoes with a wide foot. Had to pay an $80 upcharge. Other than that the suit is fantastic
Purchased some shirts through the website (as I live on the other side of the country) and received my items quickly. One of the sizes was wrong, but they sent me a shipping label and correct size right away. Will shop with them again.
This place can be pricey but the staff and quality of clothing is great.
The staff seemed very rushed and not inclined to offer much assistance. Product quality is great but customer service is lacking. One staff member checked their watch 5 times during a 15 min encounter..
excellent choice in men's clothing.
Decently priced to high priced suits to fit any occasion. The customer service is very good and their workers are quite friendly. They have a female section which isn't as big as the male section. Nevertheless for both genders they have beautiful things ranging from clothes to shoes to bags and accessories .
Most attentive and helpful staff with a great selection
Always great service
Excellent service, good prices and deals.
The staff all seemed to be in a hurry and didn't care to spend a minute mor than was necessary to help me.
Steve waited on me in the suit department. Needed a special outfit for Queens Plate. Great experience from helping me select jacket, pants, and accessories. Been shopping at Freeds for 35 years. Wouldn't go anywhere else. Great selection, quality and price.
If you want to look good in formal attire shop at Freeds. The employees are more than happy to help you, and the prices are always low.
First time there. I was impressed how friendly and helpful the staff was. No one was pushy. I felt like I could have just hung out and had a coffee there. Clothing selection was very nice. I’m definitely heading back to do some more shopping there.
Wow, just wow, had such a great experience. A woman named Mary helped my son and I get his grade 8 grad suit and she was quick! Got him sized so quick and was so helpful.
My fiance and I are getting married this fall (????????) and I cannot recommend Freeds enough! We got my fiance his suit here a few weeks ago and he was treated like the star of the hour - exactly what we wanted! The staff was super knowledgeable and helpful and gave their own personal advice on top of their recommendations. We just left today after buying suits for the Father of the Bride and Father of the Groom - both of whom had fears about shopping. Evan and Ashton assisted us and they were AMAZING! Very kind and understanding, Evan even helped us with accessories as the store was SUPER busy. I can't wait to come back here with the groomsmen in a few weeks! Making the whole wedding process so easy!
Very compassionate staff took very good care of me at a difficult time in my life
From Casual to Sofisticated, something for everyone. Excellent experienced helpfull friendly staff!
Awesome place for getting business clothing and accessories. Very helpful staff
Excellent service. The people working there always try and help you out. They will suggest items based on your budget.
Impeccable service. A candy store for style
GREAT PLACE - GREAT PRICES - GREAT PEOPLE - FIVE STARS
Huge selection. Many tailors on site.
Ron is AMAZING!!!! He is so helpful every single time we go in there!!!
I come here whenever I need a new suit and the employees are always nice
Excellent, experienced and knowledgeable staff. the fastest shopping trip I've taken all thanks to the staff who were there every step of the way. Ari Freed the owner himself was there to great us.
Always Friendly Staff and Great Suits
Beautiful clothes & beautiful prices. You get what u pay for.
Always ask for Mary! She is the best.
Great fashion...great staff...pleasure to shop at!
Great service! The staff cares what you need and will take the time to listen and answer any and all questions you have. Definitely worth going here instead of going stateside when possible!
good
Best place in Windsor for high-end formal wear. Staff are responsive and helpful but prone to financial type-casting.
Pricey
Lots of choice, good quality. High pressure sales for commission gets annoying.
Excellent store!! I'm not from Windsor and was in town for business and needed a dress shirt. I was told Freeds was the place to go and it was for sure. Great people/service, great product, and great prices!
Purchased school uniforms. Nicely laid out store. Bring your wallet as items are more on the high end, however you do get what you pay for.
Great collection of uniforms
Great service
Helpful staff, nice clothes.
Great service, high quality! Not cheap, but excellent quality!
So expensive
Amazing customer service!!!
As far as I'm concerned this is the only store for menswear in Windsor. It's been there for many years and I hope it continues to be there for many more. I don't go that often, but when I go I leave with an armload of quality merchandise. If you plan ahead and you don't care so much about the latest trends, you can get high quality clothing that will last you for years at a good discount. I buy all of my work clothes at Freeds and in general things bought there last at least 10 years. If you need a good suit - Freeds is the place to go.
Best place in Windsor for men's clothes
Website listed size 15 as available. They do not sell size 15s in that shoe at all. They emailed me to tell me and suggested I can order a smaller size. I can’t really shrink my feet.
The best place in Windsor Ontario I love this place with all my heart
The guy was nice who served us
Best cloths with impeccable service.
Wonderful experience, great service and authentic quality merchandise from the mens' corner. Freeds is definitely worth visiting...
High end Fashion garment shop good choices extraordinary high prices good customer service
Very expensive
Only place where you can buy an $85 dollar made in China t-shirt
I like freeds, they have good sales on suits. However everything is pretty expensive if you don't buy it on sale.
Amazing customer service, and great prices on menswear.
Quick service, quality pieces, a little pricey.
I am always pleased with the products purchased but more so the fantastic customer service. A+.
The best service around
I really like how they sell school uniforms for catholic schools like: - E.J Lajeunesse (My high school) - St. Thomas of Villinova - L'essor
Freeds provides the kind of expert service that is lost in our world of big-box shopping. You walk in, tell the clerk the occasion you're shopping for, and he hands you a suit. Done. He may measure you, but he doesn't need to; he's done this thousands of times before. You can second-guess his initial selection, but you'll go back to his first. This is my favourite place to buy shirts, suits, and shoes.
The uniform pants are VERY cheaply made (but naturally not cheap to buy). 3 girls and I’m constantly fixing or buying new ones because the stitching comes out and they completely fall apart. I’ll be buying look alike pants that will last the rest of their high school years. (Rebecca)
Good place to find some nice shirts, ties, suits, and other clothes. Usually has some sort of sale going in which is great. Alterations are done pretty quickly too.
Great customer service
Always good service and a selection of clothing to match everyone's taste and budget.
Excellent customer service and selection.
Andjela in the men's outwear department at Freeds was AMAZING!! She was so helpful and knowledgeable. She made Christmas shopping so easy! Highly recommend going to see her.
Best and fastest service of any store I've been in. Selection is incredible ????
Can be pricey, but keep an eye out for sales. Their sale prices are an awesome deal.
Surprisingly big with good prices.
Very nice, well managed store. Lacking in size XL items though
Great staff, excellent clothes and great sales. Upscale clothes that last. Wonderful customer service.
Lots of nice clothes here. Prices vary from reasonable to ridiculous. My wife and I brought my son here to get him a suit for graduation. We waited about 5 minutes for someone to come over and help us. A manager noticed that we were waiting to be served and told an employee to come help us. Once she finally came she seemed rather uninterested in helping us out and put the minimum effort in to helping us find what we were looking for. Price for the suit was reasonable considering it includes shirt, shoes and tie as well as the suit.
Knowledgeable and personable staff
Best clothing store in all Windsor Essex county by far!!
Fantastic service
Owner personally attended to me and arranged for my alterations to be finished before we left the store
Can't beat that $299 full suit combo with shoes and a belt. They know their stuff... know how to tailor, best in the city. Tonnea of options to choose from. Too many weddings to count now that I've stood in or attended that involve Freeds for suits!
Overpriced!!!!
Excellent customer service and quality garments.
Expert advice and very prompt service. While products here a very pricey, you know they are good quality and the sales crew can help you get the look you want.
Good people and good service
Had my suit altered. Majored surgery on it after losing 40 lbs, and they did an excellent job. Staff was friendly and it was done when promised.
Expensive
Nice
Too expensive for me. Buy my sons uniforms for school there. Staff is always friendly.
Great service, good price, lots of selection. Picked up a great coat and hat.
Great service and excellant products
Curtious staff but failed to follow up as sales rep promised next day went to once again around corner and purchased a used Italian suit for less than 50.00 Armani not a off brand for 199.000!!! What can I say? Excellent business patient allowed me to try garments
Great customer service great prices super nice
They were supposed to alter my husband's suit and when we received the suit it was not altered but was charged the alterations. The customer service was beyond awful and the owner was very rude. Would not recommend.
This is a great shop, a huge selection of beautiful clothes and an extremely helpful staff. I wish I loved closer to Windsor, I would shop here regularly.
Nice place for your high end leather or suits. Real leather is pricey anywere always. Great place though
You get immense help with the friendly staff, the best clothes you can get anywhere in the city. You get great deals, great selection. A true staple to this region.
4.5** pretty dope service, hot bishes
Derek freed helped me today and really went above an beyond. I drive down from ottawa just for the amazing selection and great prices. As a family run business it's great to see that they are really driving quality meets the best price. Highly recommend if you are trying to make a statement at your next interview or business meeting
Found the kostume and the service was exelent!
Staff are rude, condescending. It was the worse experience I've had while buying a suit. I guess requirement to work at Freeds is a Ph D in fitting clothes.
Beautiful clothes but u better bring ur wallet not cheap at all!!!!!
Great store
If you're wondering where to go for suiting, Freeds is hands down the best choice. I'm standing in an upcoming wedding and we almost went to a competitor - so glad we ended up at Freeds. From the moment we arrived, the staff was courteous, professional, helpful and attentive. What could have been a headache elsewhere (special sizing concerns, package substitutions) was remedied with "of course, we're taking care of you". Absolutely impressed and will be back again... And again.
The region's haberdasher for years. Great brands, friendly and knowledgeable service.
Cant recommend this store enough! Have always had excellent customer service and they have helped us with donations to our school. Whether you are shopping for school uniforms to high end fashion, the staff are always helpful and courteous. Thanks again! Heather McGuire-Rainone
Great service
Well I can't tell others why they should like this place but I love it myself for the people are kind courteous and treat you as a family member not as piece of a paycheck car somebody different because they know who has more and who doesn't have more you're crazy. And that's what I love about it so how do you like them apples
The service was amazing. My husband was helped to find the perfect suit for our son's wedding. Thank you Mr. Freeds Sr. You are quite the gentleman.
Everybody tries to make you feel well and it is very welcoming love it wish I had more money I would spend it all there
A lot to chose from, they can pay little more attention to customer service, smile more and appreciate more
Good quality clothing and pricing. Poor select of mens shoes.
Had a fantastic experience shopping for my son's grade 8 grad. They were friendly, helpful and efficient! Plus the suit package is a great deal.
Decent service, wish the accessory lady for the men's suit package wasn't so conceited when helping us groomsmen out.
What an amazing experience! This is how I picture it was like to buy clothes when department stores first opened, when service was just as important as sales. Everyone was incredibly knowledgeable and kind - for each department we had a separate person to help us and they were each experts in their fields. I highly recommend this store for both its products and its customer service.
Free parking in their lot, open 7 days a week, a little pricey, wheelchair accessible entrance
My fiancé and I went into Freeds, 40 minutes later left with a suit for me and a dress for her. Very fast and professional service. Clothes are high quality and prices are fair.
Fantastic service with impeccable staff. I was fitted with two great suits that felt great and looked good. If you need a great looking suit and aren't sure about what to buy, go to Freeds you won't be disappointed.
Love the women and man section
Great place to shop for uniforms for school
Service was excellent. Very professional. Went for suit package deal. We were in and measured complete in 1p minutes. Very happy.
Awesome, helpful staff
They go above and beyond in customer service! Friendly, knowledgeable, and eager to help. Only place in Windsor that I shop for menswear!
Freeds has exceptional high quality goods and their service is incredible!
Excellent service from Bob. He knows exactly what you need and has great advice. Nicest salesman!!!
Took my son for a grad suit here and got everything he needed for $300! Customer service was great, tailoring of the suit was included and lots of selection. When we picked up the suit, the salesman kept my 3 yo entertained by getting her dancing while he tried the suit on. Lol. Went above and beyond
Horrible customer servive. Don't profile my mother about having enough money for a Canada jacket
Phenomenal service as always. Their selection of men's clothes and accessories is second to none. One of my favourite stores in Windsor by far.
Stay classy Windsor!...Thanks to Freeds! Classic!
The selection and quality of clothes in this store is exceptional. The staff is excellent at helping you find what you want, at the price you want to pay. They do alterations in house, and can get you your altered clothes fast. Highly recommended.
I am very thrilled with the personalized customer service I received from EVAN at FREEDS for my online purchase . They exceeded my expectations from the start of my purchase to receiving my new Lorrette Canada Goose Jacket. I purchased my item from their online website - I have to say it was easier to find a variety of Canada Goose Jackets in various sizes from the FREEDS website. We all know this product sells out very quickly at this time of the year however they still have many sizes and colours in the recent jackets. As a result of an error Evan called and messaged me to make sure I was going to be happy with my jacket selection. He then allowed me to speak with someone in their ladies division who knew the product well to give me advise to confirm my purchase. I felt reassured and trusted her product knowledge. This is not typical experience you get from buying on line. Additionally my order was shipped from Windsor Ontario to Toronto in 1 day or less! I am loving my Lorrette Canada Goose Parka and the amazing personalize experience and support I received from Evan and the team at Freeds. I will definitely purchase from them again and tell my friends in Toronto to check them out. In these times it is great to support family businesses like Freeds who focus on still offering their customers personalized experiences even through online purchases. Thank you Evan and Team.
Great one stop shopping for suits and men's fashion , excellent help from Mary ,she's the best, she has an eye for style .
Great service
Great selection. Amazing staff.
So pleased and grateful for my experience at Freeds. They were so helpful, patient, and willing to do whatever it took to meet my standards for a prom suit. Mr.Freed himself made my visit even better. He was willing to work out some deals and ensure my first suit was a great one. Thank you! I can’t wait to wear it.
Always a pleasure shopping at freeds. Ron was absolutely amazing. Super helpful very patient. He went over and above in taking care of all our needs. Truly the best customer service anywhere. He is a total professional.
Normally a great experience however this time around they failed to order my suit when they said they did, then lied about it being ordered for 2 weeks. It was finally in and fitted in time, but only 4 days before I needed it for a wedding even though the suit was supposed have been ordered 2 months earlier
Great service. I needed to get a suit and I needed to wear it that afternoon and they took care of me. Thanks
great selection and service
Poor service
Great quality clothes
Best place for all your uniform needs
Really friendly staff, always some sale going it seems and they shipped really fast for me. Great experience and the shirts were packed well.
Lovely department store. Beautiful quality merchandise. Helpful staff.
Great service
Very good brands and quality garments.. price is so good too!
Had a great shopping experience with freeds .. especially considering i never stepped a foot in canada . Ordered my awesome canadian goose coat from them and received it within a week ..paid roughly close to $400 less f i would of purchased it in the states. Evan was awesome and super responsive even when I flip flop on the size on my order.. Would definitely advise giving freeds a look first !!!!!! Thumbs up from new jersey
Super staff (Jasmina), (Mike) & (the tailor) attention to detail - Thanks all
Fast , friendly and professional!
Very expensive
The only place to go for a man's suit! Ryan was fantastic with my 85 yr old father. He was able to pick a perfect size & colour suit after listening to what my dad had to say.
Received great service from Ron
Great selection and service
Such beautiful quality clothes. Highly recommended!
awesome service. Diane was very helpful. Great suits for a reasonable price.
Great service
I love this store some thing to pricey but then some things so cheap balances right out for a high end store i give it 5 stars
Attentive staff and good quality merchandise.
You will never find a more knowledgeable staff to help you look your best. On two occasions we have visited for suits and found exactly what we wanted at a good price point. They were altered on site as we had traveled from out of town. Well worth the drive and they will always be our first stop.
We were there as first time customers March 1st 2020 and our experience was horrible. We were served by a lady named Mary, worst customer experience I have had in my entire life! Rude and ignorant was her approach. Freedes was highly recommended by my brother in law who shops there very often. We left without purchasing anything, I don’t think we would ever go back there. I would give negative stars if I could.
Nothing really for women
I had a good experience with Freed's recently. Found what I wanted and the service was good.
It had been a while since I had shopped at Freeds. The shopping experience was excellent. Ryan and Diane helped me find a suit I liked and picked out the accessories to match. I look forward to returning soon. Thanks for all your help!
As always friendly staff ready to help
Very helpful staff while getting school uniforms.
As always, clean and organized, ample parking, knowledgeable and friendly staff. High quality products and an unexpected 20% off of fine mens' driving gloves.
What an amazing experience and all because of Mya (do not know proper spelling of her name). It was such a pleasure to have received such great service from this young lady. I brought my grade 8 graduate, along with my other daughter, and …
The best service, very professional staff and great quality clothing!!!
A lot of clothing to choose from and nice people
They could only supply black suits for my wedding in 6 months. The salesman said it takes 6 to 8 months to order 6 suits in navy blue. He 'used car salesman'ed' me and said "If everyone in the wedding party came today, we might be able to do it". I went to 67 Richmond for the suits instead and was very happy.
Pick up suit very friendly service thanks
Expensive
Really reasonable prices and excellent selection. Ashton was extremely helpful.
Bought a suit I and out in 20
Excellent service!!
Great personal service even during the school uniform rush. Lots of employees with knowledge and willing to help each customer.
(Translated) V (Original) V
My first time goi going there. I liked their selection, but too pricey for me.
fantastic experience when getting my kids a graduation suit
Dont like it staff to stuffy
Very nice suits! The package we got for our wedding was an amazing deal & the staff were very helpful in meeting our needs.
got harassed by sales people
Freeds always delivers professional service from friendly and competent staff.
Went here to get a suit package, and it was a wonderful experience! The staff are very efficient, organized and so helpful! The price was fantastic as well! 100% recommend!!
Too expensive. Rude.
The staff at Freeds is spectacular. Andjela and Derek in particular were extremely attentive and helpful when organizing orders for my eight groomsmen. Not only were they able to provide a great deal on a terrific suit package, but they personally went out of their way to ship many of the suits to the groomsmen who live across the U.S. and Canada. On a personal note, they were very kind and responsive when talking on the phone and over email/text. I couldn't ask for better customer service. I would absolutely recommend Freeds for any wedding.
Good choice of clothing
They are incredibly knowledgable and have always been able to help us out. They often have great suit deals too.
great service and well knowledge staff
Awesome service as always. Patient and helpful
Best Mens and Womans clothing store in Windsor with current fashion trends in stock and they had the tall sizes I needed with excellent service and choices available.
Help in uniform orders was fantastic but the two ladies at store front were not very friendly.
Absolutely terrible. I went to Freeds because of their quality name to get the suits for the groomsmen for my wedding. Everything was fine when picking out the suits, we upgraded a couple options such as the ties and shoes as well making the guys pay a little bit more. When it came time to pick up the suits, one of the suits had oil stains all over it and it had looked like it had been worn. They told him it would come off and just to wash it when he got home, he refused to take the suit until they tried to get the stains out and the stains did not come out. Freeds needed to order a new suit in that will now come in the same day as the rehearsal dinner potentially making him late. Another issue we had was with the ties. They gave 3 groomsmen the wrong tie and all the other groomsmen The other tie. Had I not noticed my fiances brothers tie In his closet I would have not known this until the day of. When I called about this second issue I was apologized to and told that the owner would call me in the morning to discuss all of these issues. He never did call. Instead a sales lady called me about the tie issue and said she would give me the correct ties. When I tried to talk about the suit issue she said "I know nothing about suits I just deal with accessories". My last issue with Freeds is the best man went to pick up his shirt, tie and shoes, but the store did no have his shirt in. It is 3 days until my wedding. I don't understand how a store raved about so highly could be so unorganized and give such bad service. I would not recommend Freeds to anyone. At the end of it all no one from the store has called to apologize about all of the stress they have put me through.
Always a great experience. Our sales associate Mary was excellent.
The customer service was excellent and and set me up with what I needed
Excellent place to shop at
Awesome customer service
Great place for finer clothes. Great service.
Always great friendly service. Been going there for 30yrs
Every time I go, I find something that I like... and usually end up walking out with more than I came for. Also, the customer service is excellent- always friendly.
Enjoy shopping here since the spring of 1989 shortly after my wedding...my wife cindy took me here several times the quality n service has been excellent. Thank you Jasmina for all your help....hope to purchase a suit nex time aroun.
My fiancé and I were picking out my suit for our wedding and we were in the side of the store where the $900+ suits were. An older gentleman who runs that department walked toward us and I was glad he can give us some guidance, but to my surprise he abruptly directed us to the ‘cheaper’ side of the store assuming these suits were too expensive for us and he literally took the suit from my hand that I pulled out of the coat rack and put it back. You know, because a brown couple dressed in regular clothes... of course we can’t afford these suits for a WEDDING right. As we were walking out of the store a kind man stopped us and asked what we were looking for. A younger gentleman who is a Freed from what I recall. He got me fitted and because he was so kind I walked out spending $1000+. I guess the moral of the story is to not judge a book by its cover because maybe that guy dressed in regular clothes is a doctor who earns more money than you can afford. The gentleman working in that department is stuck in his old ways and needs to be let go. If it wasn’t for a little bit of good customer service I would have walked out of that store making sure no one I know spends a dime there.
Great collections of womens wear but not all the sizes available.
Vary helpful for finding my child's uniform
Always excellent customer service.
Mary at Freeds is the best! Great black Friday deals too.
Wonderful store and staff
So overpriced!!
Service was great in and out in a half hour
Wide range of prices. Great staff attentive to your needs.
A great suit with great service. Can't ask for any better - RJ Steel and Copper Co.
I hate buying suits, but the staff here made it pretty painless!
Dianne is the best!
Great staff and high quality clothing. Don't expect to find any inexpensive items!
expensive, very expensive but beautiful formal clothing.
The staff was super friendly and helpful and they have a great selection for men.
Great selection andd great service
This store is a gem. I have been buying my suits and apparel from them for the last 20 years. The staff is very helpful and knowledgable and their tailors are top notch. They always have the best quality, and fashionable apparel.
Very busy with getting back to school outfits Good service
Great selection of products for men and women. Great service!
Great staff just pricey but all high end stuff
Great service
Freeds took care of me with exceptional service when I needed a new suit for an upcoming wedding. I ended up walking out the door with two suits and I cannot be happier with the style and fit! the experience was easy from start to finish, it is clear that this is a family owned and operated business, Ari, Evan, and Derek made me feel welcomed as if I was part of the family. I would highly recommend Freeds for any of your clothing needs!
I went into Freeds today for the suit package (best deal you will find) and was helped by Ryan. His customer service and product knowledge was as good as it gets. I highly recommend asking for Ryan, and let him take care of you. The whole process took less than 30 minutes, and I couldn't be happier with my suit. 10/10
Excellent service for my 2 boys and myself. We all came away with the suits we needed
Great customer service!
Love getting suits here. Great, actually the best, selection and perfect tailoring to make it fall just right. Got a great black Friday deal. My one and only Men's Suit store !!!
Extremely helpful staff. We were in and out in about 20 minutes including a fitting by the Taylor.
Great deals on quality clothing!!
Nancey and staff where amazing at getting us fitted for our groomsmen suits! Thank you
Very helpful
Great clothing, new trends. Great selection! The worst part is interacting with some of the staff members. Out of the 10 staff members I’ve interacted with throughout my many years shopping here, I’d say 2 of them were above average decent people. The gentleman who sells men’s shoes is probably the worst human being I’ve ever interacted with. I wish I could’ve just went in the back and grabbed the size I wanted. When I go in, and he is there, I’ll wait until his shift is done, or another employee can get my size. Just conversing with him makes me feel nauseous. Another employee bumped into me as she was walking backwards and rolled her eyes at me. Never a fun experience when you just want to spend some money, probably on the greater end of $2,000 per visit. Really wish they just had the self check out option so I wouldn’t have to interact with any of their customer service and sales members.
Over priced
Need more cashier's long lines and be more in tune with the customer it's like they are rushing you out the door.
In and out in 20 minutes for a full suit, the best service I've ever experienced for a very reasonable price
Overpriced
Great class act uniform team . Loved the experience
Very busy good help did not have exactly what I needed.
Awesome customer service
Nice place to shop for Men and Ladies Clothing and also at unbelievable and affordable prices. Love my experience and patronage with the. Definitely going back this January 2020.
Excellent staff. The best place in Windsor to get a mans suit. Once you go there looking you will see it. Bend over backwards to help you look good.
Went for child's uniform. The sales associate was a wealth of knowledge and helped us promptly and thoroughly. Excellent service above most other clothing stores! Alterations on site.
Terrible service. The representative picked out a suit for me which was tailored for an important interview. When I picked it up the tailoring job was horrendous and they forgot to take out the stitching in some areas. I brought it back after my interview where they then blamed me for picking out a wrong suit (they choose the suit for me to try) and attempted to charge me to tailor it again. They acted like I did not matter and treated me as if I was little kid. Also, I wore the suit twice and the buttons fell out. Terrible quality for the price I paid, I will never wear the suit again. I strongly recommend you go to Banana Republic where they have amazing customer service, good quality suits and at amazing prices.