Reviews of Taylor Volkswagen (Tailor)

Kendall Goossen

Airways very professional right through the diesel scandal. Easy to work with.

Gerry Tomkins

Had a repair that was needed and they got me in on short notice and all is good now...excellent service staff...also talked to Syed and he knows his product...thank-you!

Domenic Scuglia

Convenient services but pricing is out of line discouraging repeat visits. Shuttle service is appreciated.

Angela Baier

I took my car into Taylor Volkswagen for the first time today, and was totally impressed with the level of service! I purchased my car at the VW dealership in Saskatoon and I dreaded having to go there for service. Not so with Taylor Volkswagen!

Angela Vidic

I purchased my vehicle from Taylor Volkswagen a couple of weeks ago and it was overall such a positive experience. Ahmed helped so much and was very knowledgeable. I love my car and I would recommend this dealership to anyone.

Joshua Wilcox

Amazing staff & a great selection. Alvaro was incredibly helpful! We purchased a 2016 Golf from him and we're loving it. Would definitely recommend to everyone.

Andrew Rink

I've dealt with a few car dealerships in Regina however this dealership doesn't give off the vibe of car salesman type place. They are very honest and true to their word. The part that has really stuck with me is when I dropped off my car for service and when I returned the service manager knew the keys within the pile that belonged to me. That small item sits well with me and it shows that they pay attention to the small details.

Kelsey Stewart

We are in LOVE with our new Atlas! The staff at Taylor Volkswagen Regina were amazing to deal with. They were so down to earth and accommodating. Nico was a great product advisor! Please go check out VW Regina if you are in the market for a new vehicle!

Matthew Brewer

Terrible place to do business! Cant get parts right. Wont ship parts! Cant look up parts from VIN! Order parts and pay for them and then they phone you and tell you they need you to come back to get a refund because the part doesn't exist! Been there 4 times in 1 month for the same parts. I live 2 hours away. Huge pain! Manager took the time to call me and try and make things right. We will see how this Friday goes.

abiye brown

Definitely will not recommend to anyone looking to buy a car

Vergel Soliman

your sales rep Kirill was very accomodating and friendly! impressive display and facility...????????????

Kelly Miller

I recently purchased a used vehicle from Taylor VW and my experience was great. Ahmed and Jamie were very helpful and accommodating. They took their time to answer my questions and were not pushy. I’m very happy with my vehicle and the whole experience. :)

Marjorie Roden

Brilliant service all around!!!

Austin Finnerty

If you ever have to talk to someone about a vehicle Kas is your guy. Very friendly, quick and is actually trying to hardest to seek the best options for you as a customer. Great place and great service!

Chikei Yeung

Purchased a vehicle through Vika. She answered all the questions we had for her. We still keep in touch regarding booking services. Jamie was great to deal with too with strong communication in assisting us throughout the entire trade in process. Thanks!

Saskatchewan Command

The service department has always been exceptional to my family and myself. Steve Gamble is the advisor I ask for, he always takes care of anything I need. Above and beyond every time. Go see Steve.

Michaela Fischer

I had a wonderful experience. Carter was super helpful and informative and did an amazing job. I'm so happy with my purchase and the excellent service I received

Jordan Howie

Couldn't even get my VOLKSWAGEN in for a repair because they wouldn't be able to get the parts in for a week

Logan

Super easy process! Everyone was so friendly thank you to vika for helping me every step of the way!

chase kehler

5 stars all the way! Sales woman Vika was super friendly and easy to deal with. I was never left waiting to be helped through the purchase process and drove out with a gorgeous new Jetta. Thank you VW team for being efficient and friendly. Look forward to being back for service.

Tyler Ash

they have friendly staff and the receptionist was quite the cutie 10/10

kirby marcotte

Great experience, I will deal with Taylor Volkswagen and Ahmed again in the future

Dale Nagel

Friendly service

Quinton Roelfsema

Awesome service. Some real top notch people there! 10/10 will be back. Also the Salesman i dealt with, Syed is the absolute best to deal with.

Elizabeth Toyin

Great customer service, friendly and knowledgeable staff. Got a pre-owned vehicle and was able to do a trade in as well. The pre-owned is as good as new. Ahmed was very very helpful. I absolutely recommend

nathan moretto

Completely unknowledgable staff, avoid Steve the service advisor. He will lie and cheat you. These guys destroy vehicles. He will void your warranty without cause and then deny you service. If your vehicle is even remotely modified take the drive to Saskatoon because Steve will refuse to have your vehicle worked on. Also they will overcharge you for any work they perform. I know countless people who have had their vehicles damaged by these idiots and then deny it happened, only after showing dash cam footage did they agree to replace the damaged parts...be very careful dealing with them.

David LaPage

I've been a customer of Taylor VW, and specifically Steve Gamble, since 2007 and I have always felt that I was VIP in every dealing I've had with them. They've always made me feel like I was a special customer and I always appreciate their willingness to assist me with whatever problem I've managed to get myself into with my cars. One loyal customer here.

Terry Massey

Amazing service for just getting a single key cut for our older Jetta! Very impressed with the service and parts staff and how we were treated.

John Marshall

Bit of a false start here, but otherwise the process at Taylor Volkswagen was great. Wonderful, personal service. Highly recommend.

hdashshh

Taylor Volkswagen have been excellent to deal with every step of the way. From purchase of my vehicle to the service work they provide. Also they have a cat named Jetta.

shaun robert hoffman

I dealt with Saskatoon Volkswagen and to sum it up if Saskatoon Volkswagen was a person I'd push that person into the snow. Management is a joke, customer service is a joke, in house warranty is a joke, just one of the many examples I have is that 5 days after I bought my car in Regina a low beam headlamp burnt out, like a $20 bulb. Saskatoon wouldn't give me a bulb since I bought the car elsewhere, while in Regina I was still on unlimited warranty. Saskatoon Volkswagen makes the entire corporation look terrible. I even go to regina for oil changes, they are that awesome to deal with. Saskatoon charges $16/litre of oil and Regina is $12, for the same damn stuff. Regina also topped off my tank a few times for making the drive there. I will never set foot in Saskatoon Volkswagen again unless it's for a key battery. 100% satisfaction in Regina. Zero regrets.

David Denomme

I am extremely satisfied with the level of service I have received from the service and parts department. Nick in the service area was awesome to deal with from start to finish. He went through everything in detail that was done to my vehicle and he also helped to start my corrosion warranty process. I will definitely be a returning customer to this location.

chris friesen

I love my Jetta but would change brands solely because of the service

Janitorial Solutions

Amazing service and beautiful selection of cars. If you need new wheels you would be missing out if you didn't see them first!

Adrian Wilke

I've had warranty work done here and they are always professional and courteous. Overall very good experiences with the service and parts departments.

Spencer Mack

Highly recommended, go in and ask for Vika. Vika got me everything I needed in my new car. She was knowledgeable and friendly. The treatment is received was above and beyond.

Logan Drydale

As always the Sales and Service staff at Taylor VW go above and beyond!!

Daniel Fadare

Okay, this is my second and more objective review. The first one was negative, why? Because I was angry/upset at what I thought was the lack of service. I was wrong However, this one is more accurate. The team at Taylor VW is great and courteous. They duly on followed up with my initial complaint about my air conditioning and got me into the service department. I was given a loaner vehicle to use while it being fixed and was assured it would be covered under warranty. They also let me know that they were backed up on service due to short staffing secondary to COVID-19. Alas, I was impatient and posted a negative review. Ahmed Al Abbad was quite helpful with getting things organized. Thank you ????????.

Todd Kemp

Great experience with Keith at Taylor VW. Came in with a short timeline and a specific vehicle we wanted and Keith had it in our hands in days. Thanks for the service Keith!

Rodney Sully

Ahmed at Taylor Volkswagen is the man to see. He was incredibly friendly and very patient with us as we took our time deciding on the right vehicle. In the end he did everything he could to get us the car we wanted at a price that was perfect. He went above and beyond for my wife and I. On top of that the overall experience was just top notch. I am biased towards Volkswagen but it's all about the sales experience that made this purchase that much better.

Gurpreetsingh kalsi

Bought new atlas. Love the car and Victoria (vika)helped me. She is awesome salesperson, gave me a nice deal

Greg Miller

Hmmm...maybe I need to let this go because this experience goes back about 15 years but now with this opportunity to discuss publicly, I'm taking it. We bought a used VW beetle. It was sold to us as a "re-certified" vehicle in that it would have an extended warranty applied to it. To start, the car ended up being an absolute lemon but to add to that, about a month into our ownership of the vehicle we had a problem with the rear hatch closing properly. When we informed Taylor VW that we needed that repair, they had absolutely no record of the car being sold as re-certified and we had absolutely no warranty on the car at all. Later we spent a good deal of time at the Regina public library finding a newspaper ad that did in fact advertise the car as a re-certified vehicle. Even with that evidence in hand, Taylor VW did nothing to correct the problem. I don't write this review lightly because I do realize how devastating bad online reviews can be to a company but this experience still rates as my most disappointing retail experience ever.

Ken Thiessen

We have purchased 5 new vehicles over the past 12 years from Keith Horsman. Our most recent purchase was a 2018 Tiguan Highline. We have nothing but good things to say about the service we've received from the entire team at Taylor Volkswagen over the 12 years we've been dealing with the dealership. We have always been treated professionally by the staff and have been made to feel like valued customers of the dealership. Many of the staff know us by name which adds a very personal touch. In the 12 years we've never experienced any problem in our dealing with the Taylor Volkswagen Team. We would highly recommend them to you for your new car purchase.

Marin Shiplack

Excellent staff, very informative and helpful. Thanks Ahmed! I love my Jeep! I would do business with them again. Great atmosphere, in general, in the building as well.

Lyle Hall

Great place, easy process, was able to do a deal over the phone and pick my car up on a Saturday!

Garage Beers

Was dealt with quickly and professionally. Didn't feel hassled. Liked it

Troy Oddo

Great dealership!

Tyler Jank

Ahmed was one of the most helpful salesmen I have ever met. He found us a car that perfectly fits our lifestyle and our budget, from test driving and finding a model we were interested in, all the way to the financial end, he was very knowledgeable and helpful from start to finish, of the entire process. I can guarantee our next vehicle will be coming from Taylor!

Jignesh Prajapati

Outstanding

Darcy Fleischhaker

Amazing!!!!

christian geron

Recently bought my car. The customer service is great! Really had fun talking with Mr. Oleh and his team. They will make you feel at home. 10 out of 10 would highly recommend this place!

Tay & Gabby W

Very helpful, informative and friendly staff! Would absolutely recommend going there!

김윤형

Good

Matthew Deans-Beynham

Great service

Lisa Servetnyk

Had my car in today and was told my extended warranty had expired, didn't even get a courtesy call to advise me of such when it did run out. My parents helped me last year, pay for replacing I think the fuel injector pump or pistons or something which we got " a deal" on to the tune of $4000.00 which I feel was not warranted. I believe that problem came from a serious accident I was in but vw could not say yes it was from that or no it was not so they didn't put it in the SGI report which i think is B.S.! Oh and let's not forget the 101 recalls there have been on the car since I've had it (2012) I could go on and on about how they nickle and dime you. Long story short, extended warranty nil and I now apparently need like $3000.00 worth of work! Go figure. All I can say is thank goodness my car is part of the emissions suit cause this thing is going on buyback and they damn well better be fair on the appraisal of that because I've paid way more than enough and I'm just done!

Jay & Kelsey Stewart

We hadn’t considered a VW before and what a mistake that was! We purchased an Atlas and could not be happier! The people at Taylor Volkswagen were extremely great to deal with, Nico our salesperson was very knowledgeable, friendly, good humored, and honest. We briefly met Miguel (the manager) who was also very friendly and helpful. Dean (the used car manager) was very competitive in his valuation for our trade and that pretty much sealed the deal for us right then! We requested to add quite a few accessories to our vehicle which took some time, and they were very upfront with how long these items would take. Finally we met Jamie (Finance person) who made sure we understood all of the paperwork and different warranties etc. We loved that the “admin fee” included tire and key replacement warranty (made it actually feel worth paying). All in all it was a wonderful process, and I’d recommend Taylor VW to anyone! Thanks again Nico, Miguel, Dean, and Jamie!

Kristine Gossen

Carter and the staff at Taylor Volkswagen were excellent to deal with! They went above and beyond to make our experience the best it could be!

Mario Milanovski

High quality German cars with high quality service, is needless to say anything else

Brandon Bell

The service these guys provide to their customers is fantastic. They're excellent to work with and I have personally purchased both a Jetta and Tiguan from them.

fookr

Good people good cars.

Jason Grover

Amazing experience purchasing a used SUV. Ahmed was super easy to work with! In fact, I would even say he is one of the best salesman I ever dealt with in all my years of purchasing cars. Very personal and understanding. He knew exactly what I wanted and helped me get into something I absolutely love. No matter what time, place, how busy he was, he always took the time to answer a text with any of my questions.

Michelle Coels

Thanks you so much, Ahmed, for your knowledge, patience and enthusiasm as we purchased a new (to us) vehicle for our family. If you are in the market for a pre-owned vehicle you will definitely want to contact Ahmed. We LOVE our new vehicle!

Peter J

Our sales rep Vika made the process of changing over to VW easy. The support she gives us in unparalleled, and we will be back. No trouble at all. Highly recommend - thanks Vika, & Taylor VW!

Graem Law

Service department did a great job on our Atlas. Service rep was friendly and thorough in their repair.

Minh Cao

Good customer service

R. Barry Hunt

I was travelling from Edmonton to Brandon and had an issue with my Golf R misfiring. I made it to Regina and got them to look at my car the next morning. I told them I had some after market parts and they were ok with that. Then they tell me because of the after market spark plugs they won't be able to work on it under warranty. They don't even have any spark plugs for my car. Tell me it'll be 3-4 days to get them. Then the service advisor tells me to go to Canadian Tire and get after market spark plugs!! He just told me that they weren't going to work on it because of them!! So they charge me $184 for a diagnostic fee but didn't even diagnose the problem. They didn't tell me what was wrong. Isn't that the definition of diagnosis? I'm not a fan of Taylor Volkswagen.

Annie Quesnel

Worked with Vika to get our first VW. Never having bought from a dealership before, I didn't know what to expect but the experience was smooth, painless and enjoyable. She did a great job of welcoming us to Volkswagen and we have had great service thus far. We love our new vehicle and will be back in the future!

Tiffany McIvor

Bad service, if you dont buy something from them they will harass you to for years afterwards.

Matt Koshman

Excellent service and knowledge!

Robert Nyeinepock Robwoh

Friendly customer service.

Elisha Penney

The lot is very clean and tidy. We walked around 30 minutes out side and 30 minutes inside and were not greeted. Unfortunatly, we did not feel welcomed.

Ian Montgomery

Carter was very helpful and got me on the road quick! Much appreciated

Solveig Nilson

My experience with Volkswagen purchasing my new car was very positive. Victoria was helpful and very patient with all of my questions!

Meadow Wells-goudie

Working with Ahmed at Taylor Volkswagen has been a fantastic experience. He is a very understanding and helpful. Working with him to get a new or used car is a breeze. You will not be disappointed!!!

Maria Floros

Very professional, great product knowledge and very easy to work with. Highly recommend!!

Ian Walker

Really pleasant car buying experience. Keith was really helpful organisjng test drives. He was straihht with the numbers none of the usual ducking and diving that I have come across at some other dealers. Good selection of vechicles on the lot i would definitely buy another car here.

Ray Yeoman

Nice enough but got the same old answer from them period. Those parts are obsolete. Yea it's an older getta diesel with 45000 on the clock. Guess you don't repair vw s anymore Just get a new one

Sean Nicholson

We recently purchased a VW Tiguan from Taylor’s Regina. The experience with the sales manager Miguel was phenomenal. Due to the Covid-19 social distancing we took advantage of a contactless experience. VW dropped off the vehicle for a test drive and then picked up after we were complete. The financing person Jamie was great and handled most of the correspondence through email. We just had to go in sign the final documents, pick up a plate from Harvard which is down the street, and then drive away with the shiny new vehicle which we are extremely happy with. Also VW is currently offering 0% financing and 4 year free maintenance on certain remaining 2019 models. The customer service and quality at this dealer is second to none. I would highly recommend buying from this dealer and using contactless service during these uncertain times.

Chris Fink

Had a great experience with purchasing a vehicle! Thank you Alvaro Santamaria and Jaime Kruse for getting us on the road so quick!

Nick M

We purchased a used luxury SUV in May 2018, our purchase was done through Carter & Dean. The entire buying process which lasted a few weeks was great, Dean truly made this process painless and didn't try any typical high pressure tactics that are sometimes used when purchasing a car, Dean respected us and allowed us to make the decision on our time. It has been 6 months since our purchase and we're still very happy with our decision. We routinely trade a vehicle off every 12-15 months, we will be back for our next vehicle, thank you!

Clark Whiting

Always a great experience! Steve Gamble is on the ball and knows his stuff!

Cristina Floricel

We had a very pleasant experience purchasing a new vehicle from Taylor Volkswagen (Regina). We worked with Victoria (Vika) Semenovych who did her very best to answer all of our questions and accomodate our sometimes demanding requests. She went out of her way to facilitate the purchase of our vehicle and helped us with every little detail. We apprecieted her honesty and openness and look forward to working with her in the future.

amanda abraham

I recently made my first big vehicle purchase through Taylor Volkswagen. They were so helpful and accommodating right from test drive to pick up. 5 stars!

Kim Dietze

I have never contacted a dealership and told them what I wanted and they say they don't have that on the lot and I asked if they could look and bring one in from another dealership and was told no. The salesman made no effort at all and was kind of rude. I guess I will go buy else where.

Dave Meldrum

Ahmed was very friendly & attentive. Excellent service and follow-through!

Becky Edmondson

Amazing experience with VW Regina. The whole team was efficient, flexible and knowledgeable. They found me the perfect vehicle and took the time to go through all the details. Great staff, great service! Thank you!

Ian Swann

I just had a wonderful time choosing my new VW. I used to be a Subaru girl, but I found the dealers in Sask to be less than accommodating. VW had exactly what I wanted: an all wheel drive with a standard transmission. So great to work with Vika who is personable and very helpful. How refreshing to deal with a woman when buying a car! Everything went so smoothly. I think the Alltrack is a very stylish vehicle, more station wagon than SUV so sleeker. Let's hope this is the beginning of a "beautiful friendship" (for you Casablanca fans out there.)

Mike Bernhardt

Steve Gamble always makes my service visit experience pleasurable. Great staff from top to bottom.

Nicole Hancock

Purchased our Atlas from Kira and the whole experience was lovely! Dealing with the Taylor Volkswagen team was night and day compared to any of the other dealerships we have dealt with! The service department even made sure that the vehicle had the new winter tires and rims put on even with such short notice (an hour until they went home). Can't say enough!

Vern Gunn

Taylor VW, what a fantastic place to do business!!! Integrity, , honesty and professionalism in each and every department that I have dealt with since I purchased my vehicle in 2012. I took my vehicle in to have the front wheel alignment checked, for I had driven a lot of gravel roads this summer, I arrived to find that NO work was necessary and there was NO CHARGE! Integrity, honesty and professionalism, again, each and every time! I read, with great interest, some of the interesting "negative" comments that have been posted, with NO recourse possible by Taylor VW staff. I wonder what a person would think "if we only knew the rest of the story?" The one time that I was concerned about an issue, Steve dealt with it in a very professional manner and was solved quickly and sensibly. Michelle, Steve and Nick are fantastic and make each visit a pleasure. Taylor VW is a fantastic place to do business!

Conner Mclachlan

Bought my pre-owned 2018 golf from this dealership and was very impressed. They worked with me for the whole process, were extremely patient and didn't try to sell me anything I didn't need. Big shout out to Ahmed the sales associate who helped me pick out my car, Dean the used car manager who helped with the entire process, and Carter the sales associate who helped me at the end of the sale, was very impressed with all three of them. I would recommend Taylor VW Regina to anyone looking for new or used vehicles.

Norm H

Tried to get info on a new Jetta through the website, left my name and number with the web chat person. No one ever got back to me. Went to the dealership in person looked around the showroom and was ignored. Business is going elsewhere.

Shannon Davis

Always wonderful service! I have always been treated well by all staff @ Taylor VW!

Mott

I find the staff at this dealership to always be very personable, knowledgeable and professional, and I appreciate the excellent service I always receive.

TylerRae Fuson

Outstanding Customer Service After my Jetta was making concerning engine sounds with 8 hours of driving left until home, I went to Taylor Volkswagen hoping to resolve the issue. The lovely people at the service desk were incredibly accommodating, especially considering I came 20 minutes to closing time. They got my vehicle in, diagnosed and fixed in a half an hour. Their kindness, support and quick work made it so I was able to safely drive home. In a very stressful and overwhelming time, they were my saviours. Highly recommend this dealership!! No disappointment when you a team like this has your back! Thank you Steve Gamble!

Jordyn Kinneberg

Sales staff were extremely nice, friendly and helpful.

G Keith

My experience at Taylor VW has been very positive. All of the people I have been in contact with have all been very polite and helpful. Victoria Semenovych (my sales rep) has been so helpful and kind. She has been very patient and very thorough with her explanations re: service and the operation of the vehicle. I am lucky to have had her as my sales rep.????!

Ronald Palahicky

It's all Right

Ana Loyola

Had such a great experience at Taylor Volkswagen! Thank you Nico Fuentes for the prompt, professional, and fast service!

Ashley Read

We had a fantastic experience here. Great customer service from Keith and Jamie. It was really nice to have a seamless experience that felt comfortable - they really made buying a car completely not stressful! Highly recommend Taylor Volkswagen.

Jotty Joy

Took delivery of VW Atlas today. Completely satisfied with the vehicle and the dealership. The sales representative whom I dealt with was Ms. Victoria. She was very helpful, efficient and easy to deal with. All the paperwork went on smoothly. I would highly recommend her. The finance manager Ms. Jamie was also very helpful and got me a very good deal. Definitely recommend Taylor VW to anyone who is looking for a new car. Thanks Taylor VW team !!

Derek Doepker

Steve Gamble was fantastic to deal with

Corey Pirie

Was good dropped a vehicle and keys off after hours pretty straight forward instructions on the late-night drop envelope ????

Madison Elliott

Thanks Ahmed. Pleasure working with you! Highly reccomend working with Taylor Volkswagen Regina.

T Maciboric

Vika went over and above my expectations providing superior hunting and friendly homestyle service!! I received everything i asked for and made a friend in doing so. Thank-you so much Vika!!!

Rhiannon La Rose

My experience at Taylor VW was great!! I love my vehicle and all the services I received during the sales process!!

Lanie Caguicla

Good staff ???????? Very helpful especially Vika...

A S

Worst service department I have ever been to. Steve (in service) is rude and very hard to deal with. Volkswagon Regina does not care about your vehicle. I would advoid them at all cost from now on. I have had more than one negative experience with them.

Sultan Bhangu

I dealt with Vika, she was extremely helpful and communicated with me very flexibly in getting me a brand new Jetta. It was an overall great experience and I would strongly recommend Taylor Volkswagen to anybody who is planning on buying a VW in the near future. You're amazing Vika!! -Suryadeep Singh Bhangu

Lyndsey Kulcsar

Had a bit of a rough start when my vehicle was having trouble, but company reached out to me to ensure everything was alright and made sure I left feeling satisfied.

Noreen Faulconer

Dan was very helpful with our questions and patient while we where trying to decide what to buy. Thank you for the great knowledgeable help

Kent Wolfe

Every time I need advice or knowledge regarding my VW Steve Gamble is my guy. Thank you for your help and your service, Top Notch!!

Alaina Rochelle

"Fixed" the car fast but didn't fix the issue. Spent $600 for them to do basically a tune up when the real issue was the fuel pump.

Kelly Steininger

My car broke down a week ago we had it towed to Regina they looked at it thar same day and ordered the parts . They gave me a courtesy car to use for a week . I picked it up today . Nick in the Service Department kept me updated as to what was going on while my car was in there. He was very polite and curtious everytime I spoke to him. He certainly made the whole experience alot better. So a big Shout Out to Nick . Thanks.do much !

Chelsey Hattum

These guys are great! Super friendly, full of information and ready to answer all your questions. Everyone I dealt with here is as so great. I highly recommend this place and if you want a great salesman, ask for Nico!

Angela Penner

They were so friendly, informative and helpful. I would recommend them anyway.

Melissa Snider

Carter Srochenski was my salesman in buying my vehicle and he made the whole process a breeze. I love my new car and the pricing was super affordable for an almost new vehicle! I loved the experience with the dealership and my awesome salesman!

Chase Drydale

Had wonderful service, went in thinking I was qualified for a used Golf came out with a new car. Nico and Miguel knew exactly what I was looking for and showed me the options that suited what I wanted in a Volkswagen. Cannot be anymore happier with the service I was given to these guys great, crew always happy to see me and always happy to see them when I come in.

Arie B

Older gentleman did not know his Atlas, nor seemed to appreciate us much, probably because we came with a small car and kept on ignoring my wife even though he knew the $60,000+ car would be for her. Will not come back.

Steven Rijpkema

Very expensive, too many people working there, everyone knowing just a little ...

John Good

The sales experience was fantastic! Vika did a great job finding the perfect vehicle and answering all our questions. We would definitely shop at Taylor VW again.

Tyson Simpson

Ahmed went above and beyond to make sure I was satisfied with my purchase. Would recommend to anyone!

Gina Mcelroy

Our service guy was fantastic!

Karen Moldovan

Purchased my used 2016 Jeep Cherokee with Ahmed at Taylor VW. The whole experience was superb! The car had a couple of issues which they fixed no problem and they gave me a vehicle to drive in the meantime. I would highly recommend Ahmed and Taylor VW’s lot in the East end on Quance Gate, it’s a hidden gem and the customer service is excellent????

Shane Stueck

I stopped by and had a chat with Ahmed a few days ago. Ahmed and Taylor VW have given excellent service and my Golf Sportswagon has given amazing fuel consumption - 5.3L/100K around home, 4.1L/100K on highway drives.

Colin Brisebois

Ahmed was absolutely awesome. Great buying experience.

Marco Fuentes

Nico is very professional and knowledgeable on the Volkswagen product. I will definitely return to see him soon to replace my Tiguan for the latest greatest one! I am really please with the service and support I have received at Taylor's Volkswagen.

Colleen Howe

Had a fabulous experience purchasing a new car in February. Our salesman Alvaro Santamaria was great. It was very much a no pressure situation. We had originally went to look in the fall and fell in love with the 2018 Atlas. He gave us his card and said to call or email when ready. We finally decided to take the plunge in February and sent him an email. Within a few days we had a test drive scheduled and a few hours after that the deal was done! Since then we have been back for the customary 6 week service visit. All went smoothly. Wash job was fantastic! I'm looking forward to continuing to work with their team in the future.

D Foraie

Dean is amazing to work with and he knows what makes sense for my driving needs, so happy with choice that Dean suggested instead of what I thought would be good idea at the time. Carter was great he setup everything in my vehicle for me and explained how everything worked. Great experience!!! Dean even sent me a message after a few days to make sure everything was going good and I was enjoying my new vehicle. very impressed, thank you

Dongjun Lee

Overall, it was a fantastic experience! Victoria (the sale representative) and the other staff were very knowledgeable and able to answer all my questions, and then most importantly they were very friendly. I felt very comfortable through the entire process. Definitely recommend anyone looking for new car at Taylor Volkswagen.

Melinda Selimos

Victor (and the entire team) were very friendly and helpful and answered all of our questions. They went out of their way to get me into my new beetle as quickly as possible and Victor even followed up to ensure everything was still going smoothly. Thank you so much - I love my new beetle!

Rob

Great experience with Victoria as my salesperson and I'm really enjoying my new Golf R! The staff are very courteous and professional.

paige mcalpin

Nico and Jamie made the process of buying my first car super easy! Would definitely recommend these two! They are very patient people and answered all the questions I had. Great customer service, and beautiful selections of vehicles! Volkswagen is a must visit when looking for a new vehicle!

Laura M

Ahmed at Regina VW goes above and beyond to ensure the absolute best experience. He is the utmost professional and is genuine and knowledgeable. I absolutely love my car...thank you so much!

Graham fox

Steve Gamble and all the service staff at Taylor VW have been great. They always go above and beyond to help their clients.

karen juckes

Excellent service from everyone at VW answered all my questions and provided a deal that worked for my personal situation. Love the vehicle.

trenchbucket “trenchbucket65” 60

Having a tow package installed,looks good can't wait to try it out, don't forget to use your Experience Plus card when getting service done, cheers

Trent Travis

Fantastic Staff!! Service team was exceptional, I dealt with Nick and he took great care of me and my car.

Dale Ermel

Great buying experiance. Honest and true to their word

Don Morrison

Sales staff were really nice. Not pushy at all.

Anette Hines

Good service, they get the job done!

Fei Yan

Was able to come up with a good deal to trade in my Golf R for a truck. Manager and staff are friendly and helpful.

Whitney Banga

Had such a good experience buying my very first Volkswagen. Thanks to Carter Srochenski for all your help and knowledge, will definitely recommend !

Thomas Moersch

Friendly staff and a great selection of new VWs and plenty of used cars too. There is a coffee machine in the building and you can help yourself to a coffee while browsing the selection .

Cameron Brinkworth

Great service and resonable price

Tim Peterson

When everyone appears to be happy to work here means your going to have one satisfied customer!!! Thank You!!

Amyy

Ahmed is incredible! I have bought 2 vehicles from him and he goes above and beyond to make sure I get exactly what I want. I recently got a new passat and it is my first VW I've ever owned and I absolutely love it! Thank you for your great service Ahmed! And kudos to Jamie as well. I appreciate everything guys! Thank you.

Meagan Crawford

I’d give 20 stars if I could. Keith has got to be the best car salesman I have ever dealt with. He sold me my GTI back in 2012, sold my mom her Jetta back in 2011 and now sold me a 2019 Atlas and couldn’t be happier. Very professional, makes sure your 100% happy, doesn’t try to over sell you at all. He’s very good at his job. The customer service at Taylor Volkswagen is absolutely amazing. I’d highly highly recommend this dealership to get either a new or used vehicle hands down!

D Sullivan

Thank you so much Ahmed for all your knowledge, patience and kind smile as I purchased a new Atlas. Ahmed worked tirelessly before, during and after the process to ensure that I was happy with my purchase. If I could give him more stars I would. It was a pleasure doing business with you Ahmed.

chi_chi_day

Our experience has been so far so good. Key thing after buying a new car is that the dealership is not treating you differently AFTER you buy the car. So we had one or two issues that we thought dealership would not take responsibility for after we took the car home. Instead of brushing our concerns off, they addressed them in a timely time frame and fixed the issues. Our product specialist, Vika, was very helpful in addressing our issues without inconveniencing us. Also the receptionists were quite friendly and proactive in ensuring we were assisted when we first went into the dealership. The dealership also looks nice and comfortable

Lex Ewen

Ahmed @ Taylor VW was extremely helpful. He answered my texts, calls, emails any time of day which made finding a new vehicle a breeze.

helen renkas

I found buying this new vehicle Taylor Volkswagen to be a very positive and happy experience. All the sales staff I came in contact with were very helpful, polite and accommodating . Responded to my questions with an obvious knowledge base and so that I understood their response. This is the second car that I have bought from Taylor Volkswagen any problem we encountered, which were minor were always addressed promptly. Why would we go anywhere else.

Bhavesh Patel

Very Professional sales team. Aspecially Sayed who help me out to get the car as per my budget.

Angela Ross

I purchased my VW Golf from here and the service was impeccable. Nico was fantastic and took the time to show me all the features of my new car. I took my car in for an annual inspection and oil change and Steve Gamble in the service centre went above and beyond with getting my car serviced. I will only be getting VW from now on.

A Brigham

We had a painless experience selecting and purchasing a Tiguan from Vika at Taylor Volkswagon. Vika was very professional and answered well all our questions. She was able to source out answers to things she wasn't sure of, and was genuinely helpful and a pleasure to deal with. We have had the car for a few weeks now...and are loving it. It has been through all sorts of conditions, from highway driving (6.9km/litre) to gravel roads...to even fording a stream or two. It has been a pleasure to drive. Financing with Jamie was very easy...and the first payment had been taken without issue. Very happy with our car and the whole car purchase.

Daniel Kuzub

The people at Taylor Volkswagen were a pleasure to deal with. Answered all my questions, were understanding and very helpful. Unfortunatly due to personal reasons couldnt make it from out of town last minute to purchase a vehicle I was dealing on. They were u understanding of the situation and very polite. Next time I am looking for a vehicle will definitly check here again.

Camille Ponto

The service with VW is always top notch. The vehicles are great but the customer service is what brings us back when we are ready to upgrade our vehicles.

Tyler Douglas

This is the second vehicle I’ve purchased from Ahmed . There’s no bs, just a smooth and easy purchase process. Highly recommend Ahmed and the rest of the Team at Taylor VW.

Mike Ruf

Ahmed is the most fantastic salesman, looked after us from start to finish, very polite and made buying a new vehicle a really fun experience. Helped out with entertaining the kids and truly went over and above his duties. Would highly recommend him to anyone looking to buy a vehicle from taylor vw.

Paula Koch

We are happy owners of a beautiful new Tiguan. The coldest day of winter this year starts out with a flat tire. Had roadside assistance remove the tire and we took the tire to service at VW Regina and Steve began the process to get us back on the road. A replacement tire was not available and Steve and Miguel went the extra mile to deal with this quickly. Their customer service was exceptional and we appreciate it.

Matt Madill

My wife and I recently moved back from BC and decided to upgrade from our GTI into a bigger vehicle that fits our growing family! Ahmed was the first person to welcome us and proceeded to give the most amazing customer service we have had. It was sad to move on from our car but he was neither pushy nor impatient. He got us into the exact vehicle, 2021 Tiguan, that we were looking for. When it came time for numbers he worked hard to make it a fair trade-in and purchase for everyone. The next day I was a little nervous and he listened to my concerns and answered my questions which put my wife and I at ease. He spent even more time walking us through all the bells and whistles of our New Tiguan. Ahmed is the man!! The experience was the opposite of the stereotypical experiences you hear from car dealerships. Can't recommend Ahmed enough, and VW's rule!!

Armilita Andres

It wAs an Astounding Customer Service that was rendered to me by Dean and Carter. Dean did a very amazing job, he helped me beyond all thru the process of getting the car that I want. Carter did fantastic in assisting me too and so so accommodating. These guys did really an awesome job to help people. Dean exhausted all options and ways to get you in to the car that you want and with reasonable price. You can feel that they are not just those kind of people who are just After their Sales but they have their true intentions to help people as well. Thumbs up for these guys!!!! For sure , I will definitely recommend Dean and Carter... For those people looking for a vehicle, You better see Carter and Dean, they won’t let you down????????????

Kristalee Forre

Very friendly, great to deal with! Love my Tiguan!

Michelle Wahl

My husband and I just bought a Golf R and are thrilled with our purchase. Not only is the car wonderful, the service that the Taylor Volkswagen team showed us was exceptional. Their customer service, attention to detail and professionalism were above all standards. A special shout out to Dean, Ryland and Jaime - thank you for everything! We surely will be back.

Levi Lawrence

We went there when we were looking for a new vehicle. We asked to see the Tiguan and the salesman seemed annoyed that we came in. He had no interest in discussing prices and didn't offer us a test drive. We didn't realize how bad the service was until we made our purchase at Capital and were treated like real customers.

dean swayda

Bought a used vehicle , they will tell you that you have a 3 month 9000 km comprehensive warranty. Until you have an issue, then the last month is "power train only"....when you still have 25k and 2 years of power train from the manufacturer and you've owned the vehicle for 74 days. Are you guys for real? Also tried to sell me the anti rust module when I bought, only to see one already in the vehicle. Guess it was January and they didn't think I'd look. Good luck to the guys who bought the Ram I traded in... the only auto dealer in the neighbourhood, would have loved to be a repeat customer due to its location and handiness, but fat chance now. Terrible.

Wendy Martinook

Very disappointed. Travelling from Alberta to Saskatchewan. Outside of Saskatoon my car started making a loud noise, called the dealership had to leave a message, waited an hour for a call back. I explained the situation to the service attendant and asked if they could possibly get my car in for a diagnostic as I have a warning symbol. Apparently there service department is 2 weeks behind and can’t spare 15 minutes to help an out of province traveller. You don’t plan to have car trouble on your trip! Sorry folks of Regina to have to deal with a subpar Volkswagen dealership.

Drew Cochrane

Great staff, easy going process

Trevor Mansuy

Recently bought a used vehicle from this dealership and the entire experience was very positive!

Jarrett Emslie

My family just recently purchased a 2013 Audi Q7 from Carter. Carter took the time to hear our needs and was sure to provide honest feedback. Carter provided an excellent delivery from start to finish. He was honest and very knowledgeable about his product. He went the extra mile and was not afraid to say if he didn’t know the answer. Any question he was not able to answer he used his resources to find a solution we were happy with. Keep up the great work Carter! Highly recommend dealing with Carter and his management staff!

Erwin Lopez

The best car experience I have ever had, Nico was very professional and Very knowledgeable with his products! I would highly recommend Nico to everyone that I know! I'm very happy with Tiguan Thank You Nico Fuentes

Rudy Utschick

Excellent after sales service. 10 out of 10 stars to Ryan the manager, Jamie Kruse and Kevin Taylor. I bought a car 4 years ago used and it had an issue with it and this Team promptly, very uncomplicated attended the issue, provided me with a courtesy vehicle and also completely detailed my car. This is truly Taylor Made Satisfaction. I recommend this place to anyone!!!!!

xiao tang

the sales and sale manager are friendly. I feel they do care about what customer thinks and find the slution for you. I am very happy with Taylor Volkswagen.

Phil Cawthorne

Great place to do business and awesome vehicles

Claude Olivier

(Translated) The car !! (Original) Das auto !!

Lindsi Lou

Very disappointed with this dealership. I eventually sold my newer VW of four years and recently purchased a brand new Jeep. I owned a GTI for 10 years before this and serviced in Ontario/Calgary/British Columbia with no problems. All I can say is bye VW Regina... Hello Jeep! ????????????

dean hawes

Number 3 vehicle from Ahmed and the sales crew @taylorvw regina. Words can not express the way that they look after us and how they go to the end of the world for you. If anyone is thinking about buying any vehicle Ahmed is your guy. You will never be disappointed.

Tim D

I was very satisfied with Daniyl’s service . We took a number of cars for test drive’s and he never pressured me into choosing one . Once I decided to buy a car , Daniyl made it happen in a timely matter . He was very good at explaining everything I needed to know .

Shelby Carey

Carter was great!! He had such a positive attitude and very easy to talk to. Most importantly he knew all the features of the car and answered every question honestly, which is rare to find. I would highly recommend going to see Carter at Taylor Volkswagen!!

Larissa Friess

Ahmed was amazing to deal with, made us feel comfortable, went over and above what I expected. It was a great first experience for buying a new vehicle. Thank you so much for all your help Highly recommend

Sheena Shannon

We are very happy with our service and our brand new vehicle for our family! Our salesman, Ahmed, was fantastic and helpful while we tried to shop for and buy a car with a not so enthused newborn baby in tow. Thanks for everything!

Bev Brinkworth

I had the opportunity to visit your service department recently and had the great privilege of dealing with Michelle. She was very helpful and very knowledgeable and went out of her way to make sure that my concerns were dealt with very quickly. Thank you Michelle and Taylor VW.

Kevin Jeeves

Excellent service, loaner cars would be nice but the shuttle is pretty great.