Here you will see the information of people like you who purchased the products of Sturgeon Professional Dry Cleaners (Tailor) near Saint Albert (Canada).
Currently the business receives a rating of 4.2 stars over 5 and this rating has been based on 38 reviews.
As you can see the average of ratings is quite positive, and it's based on a very large number of opinions, so we can be quite sure that the evaluation is quite faithful. If people have bothered to rate when they are pleased, is that it works.
You know that we don't usually stop to give reviews when these are positive and we usually do it only if we have had a problem or issue...
This Tailor corresponds to the category of Dry cleaner.
Our family is very grateful for the excellent and consistent service we have been receiving for more than 20 years. We have never been disappointed and would highly recommend this business to others.
Great service
made some same day alterations to my dress. professional, timely and friendly
Couldn't be happier, their work is top quality!
Great place!
"I took my dry-cleaning to Sturgeon Professional Drycleaners and not only did they do a fantastic job on a stain on my shirt but all my cleaning was perfectly done, bagged properly and the service was excellent. The proprietors were very professional & friendly owners. I would highly recommend them to all my friends & family. Check them out."
The owners are great. Have always accommodated my last minute requests. Highly recommended.
What a Wonderful Place of Business. They are so gentle with Senior Citizens. Almas is a Lovely lady and is so kind in taking care of my mother who is in a Senior Facility. This is a Quality Establishment, they do Excellent Work
Great service. Manger is very polite and friendly
If I could give zero stars on this place, I would do so in a heartbeat. My mother was quoted a great deal to get my jacket cleaned, but ended paying way more than she was quoted for. When the owner was confronted, my mother was told that "You got a good deal" (and used this line to defend himself throughout the whole confrontation), apology was never given and was offered NO refund. Terrible method of business, will never go here again.
I called before bringing my wedding dress in to get a quote and they told me if there is no beading it would be $100. They were able to get the majority of the stain out of my wedding dress. But when I called to ask if it was done they rudely told me they had already called me to pick it up when I had never recieved a call. When I went to pick it up I had $100 cash in hand to pay for my dress and she rung it in at $245. I called them out about quoting me $100 and she told me I'm already getting a great deal (which was told to someone else who wrote a review.) I was so upset they lied to me, I didnt have the money so I left. Another gentleman came in and talked to who I assume is the own, I am not sure what was said but he told me all was good and to go get my dress. I dont know who this man was but thank you for your kindness and generosity of whatever you said or did! I ended up only paying $100 thanks to him. He seemed to be a regular and his kindness did not go unnoticed. Thank you to whomever this kind man was! Giving 1 stars for removal of stain, but do not feel they handled themselves kindly or professionally.
Expensive
They earned my business several years ago when they managed to do a rush for me even though they were helping those from the Fort McMurray fires out of the goodness of their hearts. Class act! Always good work.
From my husband’s shirts and suits; patching my growing boys’ jeans; cleaning, hemming and repairing countless garments, they’ve looked after my family for 20+ years. Proud to support this local, small business.
Professional Quality and Service. Have brought all my professional attire to them for over 10 years. They are friendly and take the time to know their customers. One of the absolute best small businesses in St. Albert.
Received Excellent service over many years. Thanks for the great exceptional care ????????
Amazing Service! My in-laws and husband have used them for years. They do an amazing job and have rushed important things for me. They always have a smile.
I am always satisfied with the professional quality and service received at Sturgeon Professional Drycleaners! Almas and AJ treat you like family. They are dedicated to their customers and business! Equipment has been upgraded over time and I continue to be impressed with the laundry service, dry cleaning and alterations offered. I have been a customer since 2002.
Never fails to amaze. Repairs, cleaning and staff sets the bar high in professionalism. Highly recommended!!
very friendly and humble
Amazing dry cleaner. They always go the extra mile for me. Always able to accommodate me with any request I have. I've been using them twice a week for almost two years and wouldn't think of going anywhere else.
so upset i drop my dress to be ready and cleaned for party tomorrow night i get it home and its not cleaned property now i have Christmas party and no dress she said she dont clean on saturdays well she better do something i can't go to party with a dirty dress so upset been going there for years and she cant fix there mistake
I have been using Sturgeon Dry Cleaners for almost 20 years, Mr & Mrs Jiwa have been an outstanding business to deal with. The Professionalism they provide in such a polite & caring manner goes over and above what is expected on each and every visit.
I've been going here for years and would highly recommend them. The owners are very friendly and have always been great at getting me my clothes when I need them, even if it's sometimes a little short notice.
I have taken clothes here on two separate locations for tailoring services, and after both experiences I have left very disappointed. The first time we went in my husband dropped a suit off, and the alterations on it were very sub par and we had to have them fix it, and even after that he was unhappy with how it was done. I decided to give them a second chance as it is the closest location to my home, and I like supporting local business, but the second time was even worse. The service was horrific and completely unprofessional, they did not call me as they said they would, and when I went to pick up the jacket they were altering, they could not find it anywhere. I ended up getting my jacket a few days later, and ended up having to take it somewhere else to get it re altered as they did not do what I had asked. It was such a frustrating experience and considering how unhappy I was with the work, it was very costly. I do not recommend this company to anyone. If you are considering taking your precious articles of clothing here, please think twice as I would hate to have them be ruined or have you deal with unprofessional staff.
Recently brought in a pile of shirts for alteration. The quality of work was top notch and was ready when promised. These folks actually care, it shows !!
We've used Sturgeon Dry Cleaners for years and have never been disappointed. Our clothes are always treated with care, and A.J. and Almas are just lovely. They work so hard and it's obvious that they care about their customers and the community. We are lucky to have small, family-run businesses like these in St. Albert and it's important to support them :)
We have been more than happy for many years with this professional drycleaner. The best we have used in St. Albert. Many thanks to AJ, his wife and their staff.
If I could give this business a zero rating i absolutely would. After many years of happily bringing my dry cleaning to Sturgeon “Professional” dry cleaning, they have lost my business. They shrunk a dress I wore once. The owner told me sometimes they follow the washing directions instead of actually dry cleaning them.... to which I responded that I pay for dry cleaning, not machine washing. I allowed them to try and stretch the dress out (twice), giving them the benefit of the doubt. When I had to bring a jacket in today, which they also shrunk... their attitudes changed. She told me that I must have taken these things elsewhere to get cleaned (because she can tell) and am now just trying to get money out of them. She told me she absolutely would NOT be covering the price or even a portion of the price of these items because she is not the one who shrunk them.. that I was lying. That they have never once had a complaint in 25 years. Bottom line... they have changed something in their cleaning process, I’ve never had a problem until recently, but I refuse to have good clothes ruined by unprofessional people trying to save a buck. If you like your clothes.... find a new dry cleaner fast!
I have been a loyal customer for almost 15 years and I wouldn't go anywhere else! AJ and Almas always try to accommodate me no matter how busy they are, they really do care about their customers and their belongings. I've had everything from a simple shirt to a wedding dress cleaned and preserved, everything is perfect! I would recommend them to absolutely everyone, you won't be disappointed...EVER!
I highly recommend this dry cleaning business. If you take my advise and visit them you’ll meet a lovely couple that have been doing this for 25+ yrs. Give them a try—you won’t be disappointed.
Friendly & beyond average service.
These are very fine people. Pleasure to deal with and my clothes are always excellent.
Destroyed a wool winter jacket. It's like they mopped a floor without sweeping it first. Any lint or hair that was on the jacket was PRESSED into it. White pills all around the sleeves and collar. The jacket was 3 months old and worn maybe 10 times. Came back feeling like cardboard and looking like it was 10 years old. Spoke to the owner and she said that's just what happens when wool is cleaned and she could try again. No thanks. Told her we would not be back and I would be posting a review.
Always late with alterations! I tried to give them a few chances because maybe they're just really busy but my stuff is never done when they say it will be! Last straw was I took in my husband's shirts for dry cleaning and they felt awful afterwards, really stiff! There are better places in St Albert!