Reviews of COACH Outlet (Tailor)

Claire Chen

$$$$$$. Good (but small) clearance section.

Martin Piper

Love the customer experience

Suraj Prasad

Not much people and bought what I need. Some sales are so friendly.

Adnan Amin

Genuinely nice employees and everyone is extremely willing to help

Jane Morris

Love shopping here, prices are great, staff is helpful. And great discount as well. I love the quality of the bag I bought.

Benjamin Grim

great selection, great prices, great service!

justin shimon karborani

Not a great selection of handbags but good discounts. 50% off purchase

Amir Elyass

My wife loves this place! Coach is one of her favourite brand of all time.

Amanjeet S

To pricey!

Santy Soo

Always fun to visit. I own several Coach purses/bags. I was a tad disappointed in their latest selection.

Chris Nadavallil

I LOVED IT!!!!!! Can't wait to come back!

Diana Tomasella

Great place to get your wallets

eiman a

Christina is soo helpfull. She help to find what i need

ryuuta424

Great sale 80% off

George Bell

Coach prices at the NOTL outlet mall were very good. Most items 60% or 50% off regular retail prices.

Vincent Wilkie

Terrible and snobby customer service at the front door.

Kenneth Hui

Love the style, a bit pricey but well worth it

kazi ahmed

The best place to get a hand bag. You can get up to 60% off.

Algia Roberts

Great service and prices

shahid sohail

Fast customer serice

Juice Boxing (juiceboxing)

love the style but needs more men appeal.

Tammy Leinster

Very nice layout, lots of space and not too many people. Met by a greeter at the door, and all covid protocols in place.

Cindy L Gibbs

Very good customer care

Steven Gourlay

Very beautiful, clean, store and everyone friendly and helpful. I will definitely come back.

Salem Kadu

Very clean store !

NOIR. E.L

Its Coach... Not many amazing deals, but great merch at decent discounts.

Adnan Khan (Match Point By Dr Adnan)

This store has very friendly staff, all eager to help you find the exact items that you need. The mall was not very busy and made the shopping experience very pleasant.

Boyan Vucic

No good deals. Best off other than clearance is 50%. Clearly taking advantage of the Ontario reopening. Wait a while and the better offers will come later in summer. Coach is overpriced right now.

Dan Flores

Regularly has nice sales on weekends! 70% this weekend was pretty reasonable.

Nimanjan D

Good price. Good deal. Over flow with people on weekend. Plus rude and loud shoppers.

Rosa Ruiz

Great place and friendly staff.

Jayalakshmi Nair

Fantastic sales, but it was the sales associates that made the difference. I am a first time Coach customer and I will absolutely return again to the Niagara outlet. Love the quality of the purses I bought. Love the sale prices. Appreciate the fantastic customer service I received.

Elizabeth Rodgers

Line-ups at the door was longer than expected because of Covid capacity limitations. Store was very spacious, organized and clean. Very helpful and friendly customer service! Lots of selections of new and sale items. Would definitely recommend!

nick

Clean. Modern. Well stocked . ..wide selection of footwear. ..

joseph Sunga

Wish there was more shade for a hot day, otherwise lovely place

Ting Chung

You don't get a big selection for men's accessories or clothing.

A U

An excellent experience and great discounts. At the cashier, I was informed that the sunglasses I was buying has a 2 year warranty. I mentioned my old ones were broken. The sales clerk looked up my information and replaced my old ones for free. Now I have two pair! Thank you, Coach! You will always have my business.

Shakil Shafiq

Very helpful staff. Good range of products.

Nick George

Very nice and cheap, I'm crazy about it!

Paddy Leung

Great sale!

Kevin Seepersad

Offers weren’t great

S CAI

Nice, clean, well laid out store. They had exactly what I wanted at a great price. The staff was very helpful.

HK Virk

Good customer service. Staff very attentive to customer needs

renu

Staff are so rude including the manager. Shop at any other location but not this Niagara on the Lake store.

Joanne Pallis

Wonderful friendly and knowledgeable staff.

Nelson Oliveira

I can always find great deals here

Flor Monton

Always have a great time shopping here. Staff are friendly and helpful, products are laid out nicely with looks of room to look around- doesn't feel cluttered or cramped.

Lois Mackinnon

Very friendly

Mazlan Hamid

My wife went in. I didn't

Lucy Plummer

Good selection and great service

Mariana P

I had a great experience at Coach yesterday mainly due to the most helpful staff member there. Her name is Delaney (hope I spelled it right). She had Immense product knowledge and really helped me make the right purchase for a gift. It was …

Rommel Perera.

Always clean. Always a sale. Hand bags change out every month so you have to visit often, if you are looking for something unusual.

Adam Wayland

Good variety at affordable prices. I visit it whe I need to buy gifts.

YeWon Lee

Friendly staff great store.

Robert Mansfield

John(the store manager) and Asma the sales associate are probably the best i have come across at any Coach store in Ontario. So so willing to serve you the best way they can. I drove all the way from East York, Toronto to grab something i wanted and they made sure i leave the store with a postive experience. Returning again soon :).

Jasmine Jackman

Worst service ever. I had purchased a Disney bag within 14 days. They reduce the price. But they refused to adjust the price for me, even their exchange and refund policy said so. Never come again.

John R.

Was disappointed with season selection and the fact that the hostess at the front door was talking to her friend most of the time. I was looking for ideas and there wasn't really anyone within an earshot to help. Hopefully this was just an one off.

Montana Haaan

lot of good stores in a small area

Rebecca Teutsch

So many great deals on a quality brand. Friendly staff.

Shannon Brohm

Not satisfied their customer service.

Ruth S.

I have purchased many Coach items at this outlet store and other outlet stores in the past and have always enjoyed the quality until I purchased a men's wallet in October 2017. It started ripping and falling apart in June 2018 despite me cleaning and moisturizing with their Coach leather products. Coach always mentions keeping the receipt for warranty of their products that is good for up to 1 year so I decided to bring it in for warranty repair/exchange. I was told by the store manager today(August 19, 2018) that this is normal and he will credit me this time only but not in the future. This was very disappointing to hear considering I have many purses, wallets for my fiancee, purses for my mom and many briefcases plus winter coats that we have purchased and the store manager tells me that their products are inferior and may not last 1 year? I have never owned any wallets prior to this Coach wallet, that has ripped and torn leaving me very disappointed in their product and the store manager's poor explanation. I decided to take a store credit and purchase my wallet else where, although I would've preferred a full refund but it was not offered. The store manager convinced me never to purchase anymore overpriced men's wallets that will fall apart in less than a year from Coach and I have no faith in their 1 year product warranty at this location. The store manager would definitely benefit in having more people skills like their store associates, who are always great to deal with.

Chia Pet

This store is a combination of new and outlet products. Just ask a sales representative to point you to the products you want to see. My opinion is that being in an outlet, that most products should reflect "outlet" prices and not just a …

Sheila Wilson Moodie

Very nice store with prices for every budget

Cathy Azzopardi

Customer service was excellent

Mark Dunkley

Great value for high end product. Staff has never ignored me even though I probably don't look like the stereotypical Coach shopper.

R z

The service was exceptional. The Assistant Manager, she was so friendly and knowledgeable. The initial trip started off bad, when I was treated as a thief by the Store Manager. However, after speaking with the Asst. Manager about my …

Eva Klein

Great discounts! Lineup is a bit much though.

Gracie B

My wife has asthma and was told she can not enter store with out mask this is ridiculous

S R

Clean and friendly with Covid-19 protocol in place.

Crillen Crillen

Friendly staff, very helpful.

Maurice Cleverdon

I couldn't comment on the fashion aspect.. I got a money clip for myself but generally speaking I thought the deals were decent and the staff was pretty nice.

Matt

1/2 price

Ruma dhaka

Great Sales. Up to 70% off.

A Zhong

My darling wife loves this brand; I asked to see the gents section... Wallets... how the mighty have fallen. Leather or plastic... flip a coin. I hope at "non outlet" locations the gents section would include higher quality and a greater selection of products.

Cary Crooks

great

Kris

Others were kind, but the cashier was unfriendly. She couldn't hear me clearly and I repeated few times. And also, when she asked who helped me, I said I don't know her name, it was a female staff, but the cashier was convinced that she was an Asian staff. However, Western staff, not Asian staff, helped me. I felt some discrimination and displeasure from the cashier.

Mary Trant

Good prices on Black Friday!

Leena Silver

I was at the coach store recently. Great deals at 50% on everything. The only thing was that the shoe collection was not a lot - not a huge jewellery collection either - I am a size 7.5 sizes and couldn't find sizes and yet they carried the brown color i wanted at Marshals . I don't live near this place so it was not possible to place order through the store either. Courteous, professional staff .

chris denton

Best prices if your looking for original coach items.