Reviews of Fabricville (Tailor)

Terri-lyn Earl

AMAZING staff! awesome huge selection, well lit, clean, displays easy to access

Tanya Cassidy

The staff is so helpful and friendly, it was such a wonderful experience! And there is so much stuff, I spent almost 2 hours in the store and didn't get to see everything! If you need fabric and accessories, you will likely find it there! I was looking for a particular pattern and they were not able to find it while I was there. About a half hour after I left, I got a phone call. They had found it and put it aside for me so I could go back and pick up the amount I needed. That's 5 star, quality service in my book!!

Debbie B

Got good suggestions on how to fix my skirt ????????

June Beattie

Found what I was looking for with the help of a great sales lady

John MacLean

Pricey but good selection

Valentin Todorov

First time. I like it.

Rob Durdle

The only fabric store in town. So, its the only choice. Limited selection, and they close up to 30 min earlier than posted hours.

Sandra Cyr

Good service

Jeremy Bourque

Great selection. Mainly here for my wife so not much to add.

JIMBO CLOX

First time and LAST time I will go to this fabricville. Workers are rude, have very little knowledge of their product and the inventory was sparce. It was close to closing time and they acted very annoyed we were there,even as they were cutting our material! I should have just walked out. Just shut this place down,its horrible. I'll drive to Fredericton next time,super service and very friendly there!

Anne Fearon

Lots of fabric . Nice staff there

WF Kustomz autobody

All your fabric needs under one roof and great service

Tashmir Gani

Great collection of different kind of fabrics...

Kelly huard

Great selection of fabric and the staff was very friendly and helpful.

Anita Savoie

(Translated) Excellent choice! (Original) Excellent choix!

Brenda Berry Berry

This Dieppe location is a real hit and miss with availability, price, and service.

Sally Driscoll

Very helpful and welcoming staff.

Joan Babineau

Great friendly staff.

Lesley Lush

Exmellent staff!

Sarah Sophie

seamstress' heaven

Relic Raider

It's the only fabric store we got

B SANDHU

Good staff

Erika Fugate

Wonderful selection for it's size!

Tony Bercowski

First time in here was to purchase a sewing kit container for my wife at Christmas. Not having any in stock, I bought her a $60 gift certificate. Come time to use it, after Christmas, she bought 3 sets of fabric and 3 different dress patterns. Over $300 and about an hour later, honey buns came out of this store smiling from ear to ear (I'd long ago left her in the store to sit and read while waiting in our car). I did find a place for her sewing storage kit btw. I went into a hardware store and bought a really nice toolbox. Meant to hold various tools, screws and such it now holds her many sewing items. It has a nice expandable handle with rollers along its bottom. I fancied it up with pretty liners and her name in bling.

Shuvankar Saha

It is a dedicated superstore for fabrics. I was amazed when I entered into this store. Literally, I did not expect that level of collection of fabrics at Moncton. I was mention this place as bliss for the people who are living at Moncton and nearby areas. The price was also reasonable. We purchased some fabrics to make our custom dress. Recommended for shopping.

Erica Albert

Friendly customer service... accommodating too!! Will go again.

Matt Hayward

Good selection.

Patricia Caissie

I've been a customer of the Moncton store for ages... interestingly, the staff that were there years ago are still there. Tired and rude. Asking to get a membership seemed to be an insurmountable task by a staff member that has been there at least 10 years. I ended paying full price and left. Will probably be a long time before I go back. YOU NEED FRESH FACES. EMPLOYEES WHO DON'T TAKE THE CUSTOMERS FOR GRANTED, ARE FRIENDLY AND PROVIDE GOOD SERVICE. Also, the one gentleman who works there simply bulldozes his way through the store, having absolutely no regard for the customers.

Diane L D

Must pay $2 for a disposable mask.

Scott Murray

I’m not a fabric person but they are. They’ve been very helpful when I needed them.

Lorraine Hannon

Excellent service

Ricky

Your hours are brutal

Ana Forlin

Super helpful staff.

Mostafa Shafa

You can find anything you want here when it comes to sewing.

Lidvald Haugen-Strand

Comprehensive source for sewing supplies and materials

RideWithMike

Great customer service and product

Barbie

Often cannot find the types of fabric or colors looking for. Staff are helpful.

Monique's Sew Unique

This store is good for notions IF they have them in stock. Fabric selection and quality is mediocre. Staff are usually friendly except when one staff member in particular is harassing you. No "how are you", no "have a good day".

Troy Savary

One of my wife's favorite stores. A great variety of fabrics and yarn.

Donald Landry

(Translated) Bin service and friendly (Original) Bin service et amicale

Bridget Buckley

The nice ladies helped me figure out the fabric I needed for a photoshoot. Bonus was the fabric was on sale.

Drew fullerton

Met my mommy here ????????❤❤ nadine

G Delaney

Great place to go for sewing needs. Lot's of selection and good selection of finished products such as curtains and bedding, also good selection of window blinds and also can order custom sizes for you. Had a great sale of 50% off on custom window blinds , got a quality product at a great price.

Kris Ullman

Great designs for good prices. Fabricville staff were very helpful when I came in, knowledgeable on their products and helped me to get the proper fabrics for a coffee bar I was building.

Isabelle leblanc

First and last time I'll ever go here. The customer service is awful. Honestly, rudest and most stuck up people I've ever came across. Who ever the older lady is that deals with fabric measurement and price is arrogant and rude. She acted annoyed and she just made sarcastically rude comments. I was just about to say take this Tulle and shove it. I'm surprised this place still gets customers. I know I'll never go back.

Robert Young

Not hard to tell they have the market cornered... super high prices, unknowledgable staff and sexist service.

fred bolt

Everything u need for sewing and more

Joseph Creagh

Felt judged by the staff as soon as I walked in. I’m a young guy that needed a little fabric for a project. Every staff member I interacted with was rude or would not speak to me. Take your business somewhere else if you value yourself.

Francine Boudreau

Lots of choices. A bit expensive

marsha allen

Efficient friendly & property covid precautions taken

Robert Chisholm

Excellent prices and staff attention to details

Trina Plume

So much to choose from

Irene Snow

Always lots of fabric to choose from and staff that know their stuff.

Countess Claws

I'll be back in the near future

Grace Roche

Several of the employees who work here are very difficult to deal with. On a recent visit we needed a few simple cuts of fabric. The woman who 'helped' us was unpleasant from the start, greeting us with a huffy "Yes?" when we requested her attention, as if the last thing she wanted to do was help someone. She cut our fabric and didn't seem to be listening when we told her the measurements we needed, despite us repeating it many times during the exchange. It wasn't until the next day when we took out the fabric that we realized all but one piece had been cut incorrectly, most with more than a metre less than what we asked for. I understand that when dealing with numbers things can be misheard, but we'd done our best to be clear. Upon taking it back to explain the issue, we were grilled repeatedly by another associate about why we didn't see that the cuts were incorrect when we'd bought it. (It's because they cut them quite fast and we assumed they'd do their job correctly.) The employee who'd made the cuts in the first place was brought into the discussion and refused to apologize even once for screwing up our entire order. She made it crystal clear that she thought it was our fault for 'not knowing what we wanted', and that she'd heard us correctly and hadn't done anything wrong. She rudely and persistently argued with us about what had happened that evening, telling us that we were wrong multiple times. I work in retail; even if you know that you're right and the customer's wrong (which wasn't the case in this instance), don't argue with them or insinuate that they're lying. We were then told, upon scrutinizing the initial receipt, that we'd walked away with free items. The associates kept returning to the sale prices and having them focus instead on cutting us more fabric was nearly impossible. After all was said and done, they somehow managed to incorrectly measure the fabric yet again. We made do with what we had, too frustrated to attempt a third trip. All in all, disastrous customer service blanketed by a sense of elitism. The employees we dealt with gave us the strong impression that if something goes wrong it's because of the customer's presumed incompetence, no matter what. This seems to be the norm for this Fabricville, as many people we've spoken to regularly encounter similar treatment.

Barbara & Ann Campey

Always have what your looking for.

Jeffrey Geldart

I only have one problem with the store and that would that it is no longer open any evenings. Even one night would be great, it is difficult to get there for supplies when I am working on a project for a client during the day and waiting until the weekend is making my schedule fall behind.

Karavana

Good selection. WAY overpriced. Bought a small end of stained cotton fabric, it was the only piece left. Bought 2.4m of fringe and some 2 sided tape. FOURTY DOLLARS! The person who assisted me was neither friendly nor polite. Wow.

Sarah Rose

No end to the goodies on sale for crafting you can find it's so big and organized

Lisa Duguay (Liss)

Mother in law could spend hours here! Has a whole bunch of different models but also has decorations also.

Sophie Melanson

We have been shopping here for years. Good place to make stuff .

MinorityMonster

Not a large selection. Most times I go there looking for something, and they don't have it and I end up needing to order online. Staff are ridiculously slow and unorganized. Make no effort to hasten things up, and they often switch cutting tables with no regard for who has been waiting in line. Expect to be sitting there for at least an hour before your fabric gets cut. I'd rather pay the extra 20+ dollars in shipping fees and wait a few weeks than to even go here.

Maureen Isaac

Any fabric you want they have along with a great selection of craft supplies.

Norm Guthreau

All your fabric needs

Alexander Sloan

Best place in greater Moncton to get textiles and fabrics for selection alone!

marcy morrissey

Lovely staff!

Miss Ruby love

Place nees to be fixed up

Tony Austen

Great selection and prices

Scott MacCallum

(excellent service, selection & value)

A K

good selection, helpful, professional and bilingual clerks.

Dianna Gauvin

Really helpful employees. Everyone has to wear a mask!! Thats a good thing!!

Pam Ward

I've shopped at this store a few times over the years. Every single time the staff has ignored me , and once I ask for help they treat me like I am bothering them. Worst customer service ever. How do they get away with ?

Alastair Fleming

Never had a problem here, they've always had exactly what I needed.

Norm Gautreau

Great selection, pricey for what I purchased

ANGELA HAWKES

Walked into Fabricville wasn't sure what I needed for material to make a tutu and the lady's there not only helped me locate the material ,also showed me how to fold and cut the material into strips and answered my questions as best as they could .I didn't feel like I was being rushed and felt good about this place as I have gone there a few times in the past two years and had similar experience ,so I will definitely go back.

Cathy Somers

Friendly & Experienced!

Dianne Long

I do go to Fabricville fairly often as I do quilting and I am always making something for someone. They have some good sales but not all the staff show great customer service. I actually prefer going to the Fabricville in Fredericton as staff are always friendly and helpful.

Martine Lelievre

A little expensive but they have pretty much everything

Robyn Boucher

Staff are very unfriendly ( consistently so) and make no effort to try to speed up the waiting lines for customers, no matter how many staff are working at the time. Have been here a few times now, and each time has been an awful experience.

Jeff Rayment

Staff was extremely helpful

Maxine Killam

Asked for assistance for thread for hemming pants. Was given the wrong thread. Even questioned it and was assured it was what I needed.

Anne Richard Chiasson

Love this place!

Denise Bernard

Always friendly service.

P Donelle

You have to become a member or pay ridiculous prices. I don't need material often enough to be a member. Not impressed. After searching for a while and finding something I liked. And with all the discount signs everywhere and I mean everywhere ...mixed with other discounts signs that clearly said member discounts but other signs the member only words aren't as noticeable...so I'm happy I asked before getting them to cut it. Anyway time wasted.

Kathy Wilson

Very helpful sales staff. One person went out of their way to look for a type of material that I was looking for.

Barry Russell

Had industrial velcro, lots of help from the staff.

Eric Dumais

Good prices for textile

Isabelle Boulay

Expansive but they are will to help you and assist you if you ask for it !

Sylvie Berube

(Translated) Very good service (Original) Très bon service

Chris Burns

I was disappointed when I ask an associate if there was a cart I could use to bring up three heavy bolts of upholstery fabric and the associate said oh that's unfortunate you will have to carry one up at a time.

Lou C

Went in for a zipper and the lady was knowledgeable so it was a quick in and out.

Lynn Lounsbury

Great place to get fabric and staff are very helpful

Todd Leblanc

Walked the floor for 30 minutes and not one employee spoke with me or asked if they could be of assistance. I ended up ordering online from Etsy.

Annick Violette

No bathroom for customer

John Martel

Great store for all of your sewing and decorating needs. The employees all sew and are happy to answer your questions or search for required items and such.

M Charette

Excellent service

Heather Gogan

Nice selection, but expensive

Joe Mcintye

Hope you know what your looking for because if you're a man you are not going to get to much help

M Sh

variety of fabric and related stuff

Patrick Buick

Seems good, but expected more selection of buttons etc.

Jinx Simpson

Pricey.

L. Hebert

My wife was there today with our 4 month old baby, after 40 minutes of waiting for some help, someone came to her aid, only to show her what fabrics they had in stock for what she wanted to do and left. No assistance what so ever. She drove 30 minutes with our baby to go shop there and was greated after 40 minutes and left to help herself. If I could give a 0 star I would. Neither one of us will never step foot in this store again. May as well shop on amazon.

C Bear

Very helpful staff

Camille Thibodeau

(Translated) Excellent service (Original) Excellent service

Sandra Parent

Very informative and helpful!

Jeremy Lirette

Staff are always friendly and give excellent customer service. Prices are reasonable. Wide variety of products available.

Laura Mcquade

Very rude staff. I am a non sewer and was looking for help with fabric. No help

Jim Mcneil

Nice place

Kimberly Brow

I am a bit late with my review but better late then never. Last week I had to go to Moncton as my daughter had a small medical emergency. Due to covid I was unable to be close to her at the Hospital and decided to see what all this store had. Starting with the staff meeting my need to not carry material weights around due to a back issue, the huge variety of patterns and supplies, and the friendly happy staff, I was very impressed! I will definitely be back soon! Thank you ladies❤

Barb Kierstead

Great place to shop!

Paulette Saunders

Very nice selection

Nancy MacEachern-Courteau

Great place for all your sewing needs

Cynthia Maillet

Buy a membership it'll be worth the sales cause you don't get the sales without it

Poussepanan Suddul

Has lots of varieties.

Denise Leblanc

Had an amazing experience with a young lady in the home fabric section of the store, she went above and beyond for us, was very knowledgeable and had superior customer service.

Barb Alcorn

I found the staff a tad crabby...

Cecilia Jensen

Great people work there. I love the selections and when they have a sale...IT'S a good one. Have been going for years

Jaime Brown

Usually a good selection, however it can be a challenge to get an employee's attention for help

Veronica Whyte

Awesome!

Roman Pelikh

Terrible customer service. We asked for a help with fabric selection but a cx rep just pointed out where all fabrics are and went back chatting with other employees.No assistance whatsoever.

Jonathan Mundle

Lots of products, friendly service.

Tanya Arseneault

Very helpful

Joe Woodford

Masks on-board keep 2 meters distance. Good service

Danielle Baker

Typical rude fabric store variety bad customer service. Snobbish sales people that act like they would rather do anything than serve garbage like you. Lots of selection if you can figure out their mess to find what you need with NO assistance.

Millie Landry

overpriced and mediocre quality, good staff

Caroline Sheep

Staff was helpful. Great prices

annonymous annonymous

Extremely rude , treated us like we were very unwelcome, especially after we were asked if we were members. We are not at the time but might have considered seeing as we just purchased a new sewing machine from them recently, regretfully. Will most definelty not be returning to this store!

Patrick Arsenault

Great staff,

Lori Lynn

They have a nice selection and I got mine on sale. Very happy that it matched my couch I am making an ottoman out of a coffee table.

gielou abarico

Love the sale.

Eric Laflamme

(Translated) Very good service (Original) Très bon service

Sherry Burtt

Lots

Dyan Matheson

It was horrible A sat afternoon store was packed and only one person cutting fabric.About 8 people in line. I left so they missed out on about $75.00 in business and I wasn't the only one. Won't go back there again.

Chrystal hartley

Great service and great attitude from Melanie. I wasn't exactly sure what fabric I was looking for as a lining and she provided great guidance but more importantly great energy and encouragement. My project turn out even more fabulous than I was expecting thanks to her encouraging me to follow my instincts and hyping me up. Its obvious that she enjoys her job which makes shopping a wonderful experience.

Nicole Chaster

We've been going to fabricville in moncton for many years, and in the past couple of years, the place always seems unorganized. It's hard to determine what the sale prices are for which fabrics, IF you can find the signs at all. A couple of the staff will take the time to help you out (if there is enough staff). The store never seems to be tidy. There is never a time when the place doesn't look a mess. Clutter (boxes, abandoned fabrics, sale signs-probably the ones that you can't find by the fabric) all over the tables and floor. Many times fabric has dirt marks on it; maybe because the floors are dirty and bolts of fabric are cluttered on the floor where they cut fabric. There is no washroom and hasn’t been one for a few months now. (is that even legal?) Isn't a washroom an important feature especially if they expect a customer to shop for a while? We asked a couple of staff about their washroom; they have a portable toilet outside without a sink to wash their hands. The store manager who was working at the cash register when we were in, leaned down to get something, and everyone could see her pants seam was torn at her pocket. We looked further, greasy hair, and scuffed up shoes. Then, ALL THE OTHER THINGS MADE SENSE.