You have the feddbacks of people who know the products and services of Harry Rosen (Tailor) in Laval (Canada).
As of day the firm receives a rating of 4.1 over 5 and this rating has been calculated on 127 reviews.
As you can see it reaches an feddbacks average is really positive, and it's founded on a high number of feddbacks, so we may think that the evaluation is very credible. If there are many people who bothered to rate when they are happy with the service, it works.
You know that we do not usually stop to set scores when these are positive and we usually do it only if we've had a problem or issue...
This Tailor corresponds to the category of Men's clothing store.
A solid selection of contemporary men's fashion. More business then clubbing.
I would like to thank the consultant Natalie for the excellent work and sensitive attitude towards customers. I was very pleased with the competent service and courtesy !!!!!!!!!!!!
Very good services and very friendly
(Translated) Super experience !! (Original) Super expérience!!
Amazing service
High quality
Expensive but nice styles
(Translated) Very good service (Original) Tres bon service
(Translated) The sellers made me feel as if I was less than nothing, that I did not have the "standing" necessary to shop there. They didn't really want to serve me. Perhaps the worst shopping experience of my life. I strongly advise against it. (Original) Les vendeurs m'ont fait sentir comme si j'étais un moins que rien, que je n'avais pas le "standing" nécessaire pour y magaziner. Ils ne voulaient pas vraiment me servir. Peut-être la pire expérience de shopping de ma vie. Je vous le déconseille fortement.
(Translated) for the best service ...... Mr. Francois Gervais !! (Original) pour la meilleur service ......M. Francois Gervais!!
(Translated) The clothes are too beautiful! (Original) Les vêtements sont trop beaux !
Awesome service, very professionnal! Ask for James if you have a chance, you will get a great and friendly customer experience!
(Translated) Very nice clothing store, but it is not in my budget. (Original) Très belle boutique de vêtements, mais ce n'est pas dans mon budget.
Great service very good quality ????
(Translated) I buy all my clothes at Harry Rosen, very good service with Amélie (Original) J'achète tous mes vêtements chez Harry Rosen, très bon services avec Amélie
Great store enjoyed my visite with beautiful merchandise
Great store! Bought my engagement suit from there. James is amazing, ordered the suit for me since they didn’t have my size and they got it on time, they even altered the pants for me. All this was done in 4 days. It was a last minute call but James gave me his word it will be done. Thanks buddy you’re the man????
Best store to buy mens clothing. All sales people there are great, i work with Francois Gervais, he knows me well and always recommends nice clothing for me. the only issue is that I walk in to buy a pair of Jeans and i walk out with $2k + worth of clothing :). but well worth it.
(Translated) Excellent service at Harry Rosen J'ado Mon ensemble ... And I want to thank James for all Excellent seller ???????????????? (Original) Excellent service chez Harry Rosen j’ado Mon ensemble...Et je tiens à remercier James pour tous Excellent vendeur ????????????????
Incredible personal service from Dino! My fiancé and I went to buy some Hugo Boss items and he was excellent! Very nice selection and prices.
Store offers a great selection of fashionable high end menswear ranging from casual to formal with impeccable service. Alternations are available. If you ever go the Carrefour Laval location be sure to ask for James. He's very attentive to your needs and more than willing to help you pick out the right clothes.
Worst experience ever in a store that is supposed to be a high end store. Staff was really deceiving and was serving us with no respect. We asked someone for help he continued walking without even caring. When you ask something to a staff they answer you like you are nothing compared to them. Will definitely not go to that store anymore. I don’t recommend to no one to go to that store.
(Translated) I am a loyal customer at this store. Linen and shoes for men of high quality, there are often promotions, the service is excellent and the store is well located (close to the main door of the shopping center crossroads laval), easy access. (Original) Je suis un client fidèle à ce magasin. Linge et souliers pour hommes de haute gamme, on y trouve souvent des promotions, le service est excellent et la boutique est bien située (proche de la porte principale du centre d'achat carrefour laval), facile d'accès.
Great store with friendly staff and great rotation of clothes through the season's. Always a stop I make when I'm in town from Australia. Be sure to ask the staff for help with any sizing or questions as they're more than accommodating and can order in and in house tailor clothes to meet your needs. Again fantastic store with a great selection for semi-formal to formal wear for your daily closet
Excellent selection, pricey!
Clean place
Always enjoy visiting one of my favorite shops where style is exceptional...
(Translated) To be chic and beautiful! (Original) Pour être chic et beau !
(Translated) Superb quality ... at exorbitant prices. (Original) Superbe qualité... à prix exorbitants.
Can’t believe such a bad service for a high end store . Poor sales people Run away and go to Holt instead . Me and my husband will never spend a penny again there .
(Translated) Excellent services James !! He did not try to sell but he took the time to target my needs and to follow up the delivery of the products. If you go to Harry Rosen, ask James, you will be more than satisfied :) (Original) Excellent services James!! Il n'a pas chercher à juste vendre mais il a pris le temps de cibler mes besoins et à assurer un suivi jusqu'à la livraison des produits. Si vous allez chez Harry Rosen, demandez James, vous serez plus que satisfait :)
(Translated) I would have put a negative score if I could! My partner and I go to this store to buy a suit, and the seller seems irritated as soon as we walk in and is in running shoes !!! ??? I used to work in clothing stores when I was in school and wearing running shoes in front of customers was forbidden .... especially when you sell linen of that price !! Despite the advertising about the sales, we are offered a Samuelson suit at regular price, around $ 1300 plus tax. My partner tries on the suit and just as he tries it on that the suit is $ 1300 and he tells the seller that he would like to think about it before buying it. As he left the dressing room, the salesperson said, "I'll at least give you my card, that's free!" ". This is completely inappropriate words and I wonder if there was not more racism underneath it. My partner tore up the card and we left and we are not going back, it's unacceptable to be treated like that. Just because you sell clothes for that price doesn't mean you have to be haughty and obnoxious. Salespeople should understand that if the service is unpleasant customers will stop coming and they will end up losing their jobs! No need to answer me Harry Rosen, you should rather give lessons in etiquette to your salesperson who has white hair, who has an English-speaking accent and who works in running shoes! (Original) J’aurais mis un score négatif si j’avais pu! Mon conjoint et moi allons à cette succursale pour acheter un complet, et le vendeur semble irrité dès qu’on arrive et est en souliers de course!!!??? J’ai déjà travaillé dans des boutiques de vêtements lorsque j’étais aux études et le port de souliers de course devant les clients était interdit….surtout quand tu vends du linge de ce prix-là!! Malgré la publicité concernant les soldes, on nous propose un complet Samuelson à prix régulier, environ 1300$ plus taxes. Mon conjoint essaie le complet et se rend compte juste au moment où il l’essaie que le complet est 1300$ et il dit au vendeur qu’il aimerait y penser avant de l’acheter. En sortant de la cabine d’essayage, le vendeur lui dit: « Je vais au moins vous donner ma carte, ça c’est gratuit! ». C’est un propos complètement inapproprié et je me demande s’il n’y avait pas du racisme en plus en-dessous de ça. Mon conjoint a déchiré la carte et on est partis et on ne retournera pas, c’est inacceptable de se faire traiter comme ça. C’est pas parce que tu vends des vêtements de ce prix-là que tu es obligé d’être hautain et désagréable. Il faudrait que les vendeurs comprennent que si le service est désagréable les clients ne viendront plus et qu’ils vont finir par perdre leur job! Pas la peine de me répondre Harry Rosen, vous devriez plutôt donner des cours de savoir-vivre à votre vendeur qui a les cheveux blancs, qui a un accent anglophone et qui travaille en running shoes!
Great store with the best service. A bit pricy but only because they offer top notch products. Needed a shirt they didn't have in my size and they hurried the delivery on the order so I could get it for an event.
(Translated) Great service! The young man who served us is very professional and it is certain that my son and his fiancée will return. It is by the attention to small details that we recognize the best sellers. (Original) Excellent service ! Le jeune homme qui nous a servi est très professionnel et c'est certain que mon fils et sa fiancée vont revenir. C'est aux soucis des petits détails que l'on reconnaît les meilleurs vendeurs.
Amelia is the best in Barry Rosen.
I bought my suit here for prom and I'm glad to say that It came out fabulously. James Rassi assisted me through the whole process and got me spiffed up from top to bottom. Totally read my mind.
Appreciate the knowledge and humor Frank brings while finding me a perfect fit
(Translated) Good but the prices are great (Original) جيد لكن الاسعار باهظة
(Translated) Very well spent (Original) Super bien passé
Good place
(Translated) Thank you Benoit for your excellent service !!! (Original) Merci Benoit pour votre excellent service !!!
Nataliya was a phenomenal consultant who was meticulous with the details and ensured the suit was an ideal fit for my body. The suit was tailored and ready for pickup quicker than expected and the experience as a whole was positive. Thank you.
(Translated) Nothing to report (Original) Rien à signaler
Top.
Amazing chic wear but you need to have a big credit card limit.
Terrible service. Snobby arrogant staff. Clothes made for middle aged men counting down their last days.
I purchased my wedding suit, shirts and accessories. James was very patient and helped us choose and mix & match everything. Professional, friendly and patient. Great experience!
For unrivalled customer service (and great taste) look no further than Scott Rivard. I have been dealing with Scott for over 25 years, even following him to various Harry Rosen locations. Every interaction with him is a pleasure. I couldn’t recommend Scott more!
I went today and bought my self a pair of shoes . It was my third time . Great service and staff . Alain was the one who served me , what an amazing guy .
Great service from James! Thanks :)
(Translated) I have been to this store no service. I believe that these not a linen store but rather a store of CELLULAR 3 employees on their cellphones without even having eye contact with me, really disappointing store (Original) j`ai été a ce magasin aucun service . je crois que ces pas une boutique de linge mais plutôt une boutique de CELLULAIRE 3 employés sur leur cellulaire sans même avoir un contact visuel avec moi, boutique vraiment décevante
(Translated) Unpleasant service during my visit to the store from a certain salesman with a very condescending attitude, who did not even bother to call me back or write to tell me that my item was ready after a touch up is after a month of waiting that I learned that he was ready by calling me back. Very disappointing, especially after spending more than $ 400 on two ties and a bow tie ... Too bad, because I will not be tempted to go back. (Original) Service désagréable lors de ma visite au magasin de la part d'un certain vendeur à l'attitude très condescendante, qui n'a même pas daigné me rappeler ou m'écrire pour me dire que mon item était prêt après une retouche, c'est après un mois d'attente que j'ai appris qu'il était prêt en rappelant moi-même. Très décevant, surtout après avoir dépensé plus de 400$ sur deux cravates et un noeud papillon... Dommage, car je ne serai pas tenté d'y retourner.
(Translated) For the price you pay, I expected better service. We waited at the door because it says "please wait here" and no one came to see us. We finally returned, no counselor came to help us. The only advisor who comes to see us directs us to other stores without even making the effort to give advice on color or whatever. (Original) Pour le prix qu'on paie, je m'attendais à un meilleur service. On a attendu à la porte parce que c'est écrit "svp attendre içi" et personne est venu nous voir. On rentre finalement, aucun conseiller vient nous aider. Le seul conseiller qui vient nous voir nous dirige vers d'autres magasins sans même faire l'effort pour donner un conseil sur la couleur ou autre.
Natalia was very pleasant and helped me select exactly what I needed
(Translated) I have been a customer for several years and it's over for me there. Very bad experience there today in addition to the part of the manager. (Original) Je suis client depuis plusieurs années et c'est terminé pour moi la bas. Très mauvaise expérience la bas aujourd'hui en plus de la part du gérant.
(Translated) I was in the shop yesterday and after going around in circles for 15 min never did anyone come to ask me if I needed help and yet there was plenty of staff available to answer me but rather to give me service on preferred to stare at me and look at me with a haughty air. Never again will I set foot in your store you should teach your employees good manners (Original) J'ai été en boutique hier et après avoir tourner en rond pendant 15 min jamais personne est venu me demander si j'avais besoin d'aide et pourtant il y avait amplement de staff disponible pour me répondre mais plutot de me donner du service on aimait mieux me dévisager et me regarder avec une air hautaine. Plus jamais je vais remettre les pieds dans votre boutique vous devriez apprendre les bonnes manières a vos employés
Mediocre service. The selection of clothes is alright. Gets the job done if you don't want to go downtown to Ogilvy or HR. I use to love going to this Harry Rosen, but it feels like the employees just don't care anymore
(Translated) Very expensive but top quality clothes (Original) Très chère mais qualité de vêtements top
(Translated) More than 75 min of waiting to be served in tailor-made during my 2nd visit. The day before 30 min without counting 4 bridges $ + very difficult parking. In the end, I left. I had 2 custom clothes to have made + shirts. Not very happy but really not (Original) Plus de 75 min d'attente pour se faire servir dans le sur-mesure lors de ma 2e visite. La veille 30 min sans compter 4 ponts $ + parking très difficile. Au final, je suis parti. J'avais 2 habits sur mesure à faire faire + chemises. Pas très content mais vraiment pas
Really loved james service. Polite and really knows his stuff
(Translated) Very warm welcome, quality of the products offered although accompanied by stratospheric prices on certain items in general. (Original) Très bel accueil, qualité des produits offert quoique accompagné de prix stratosphériques sur certains items en général.
Very expensive but worth it anything you buy in there last forever
Fantastic service
If you want an amazing service and experience please choose Nataliya! She has amazing style and knows exactly what she’s doing! You guys won’t be disappointed!
(Translated) Excellent service. I would like to thank Émilie in particular for her flawless customer management. Thank you ! :) (Original) Excellent service. Je tiens à remercier Émilie en particulier pour sa gestion de la clientèle sans faille. Merci ! :)
Excellent customer services! Specially, Mrs Adeluca, Managing Director of Montreal. Thank you for all your help! Best regards! JT
(Translated) Very good clothes, good quality, good service. But we must put the price. (Original) Très bon vêtements, belle qualité, bon service. Mais il faut y mettre le prix.
The managers are disgusting, stuck up people. Need to learn how to treat people with respect.
(Translated) Excellent service !! the vendors including the cashiers are really professional ... I had bought a Burberry shirt for 4 years and threw back a few times ago to make a small adjustment ... threw really well and they respected their policy .garanti to life so much you have the bill .. harry rosen does not sell more burberry for a little while but they accepted my request ... hat ???? (Original) Excellent service!! les vendeurs y compris les caissières sont vraiment professionnels... j'avais acheté une chemise Burberry depuis 4ans et jetais retourné ils y a qql jours pour faire un petit ajustement ... jetais vraiment bien acceuillir et ils ont respecté leur politique .garanti à vie tant vous avez la facture.. harry rosen ne vend plus burberry depuis un petit bout de temps mais ils on accepté ma demande ... chapeau ????
The suit selection is very good, however the service was not good at all when I went. Here's what happened. Had an appointment with an advisor to purchase a suit. When I arrived in store, I was not acknowledged or greeted by anyone. There were 3 employees folding/putting away clothes, we made eye contact but they continued to chat & fold clothes amongst themselves. When I approach them to ask about my appointment, they told me to just wait near the cash. So I waited near the cash for that employee to finish up with a client. With my scheduled advisor, things started off well. I was shown a couple suits, but then I was left on my own while my advisor went to help another customer. He just said "I'll be right back" and after 10 minutes of waiting, I decided to walk out of the store and I did not return. It's a shame because suit selection looked very nice, and I arrived willing and ready to purchase one. In the end I ended up going elsewhere for a custom tailored suit.
I got two great suits thanks to Nataliya. She was very polite, helpful and knowledgeable. Great experience for a guy who hates wearing suits.
Great service. People are welcoming.
Shop here in Vancouver as well as Montreal. Great company....you get what you pay for!
(Translated) Ramy is the best clothes seller I have ever seen in my life. Super professional, does not push for sale, listens and above all always available for us. He also has a shrewd and expert eye for dressing men. I highly recommend it. (Original) Ramy est le meilleur vendeur de vêtements que j'ai vu de toute ma vie. Super professionnel, ne pousse pas à la vente, à l'écoute et surtout toujours disponible pour nous. Il a également un oeil avisé et d'expert pour habiller les hommes. Je le recommande très chaleureusement.
(Translated) Today I visited this store. Today, I did not make a purchase but I was very happy with the service. I did not have a precise idea of my choice. The store staff kindly told me what to do. I had information on the assortment of the goods and on their novelties as well as the discounts and opportunities of this store. I did not waste my money. Based on the above information, I will come back to make a purchase. (Original) Aujourd'hui, j'ai visité ce magasin. Aujourd'hui, je n'ai pas fait d'achat mais j'étais très content du service. Je n'avais pas une idée précise de mon choix. Le personnel du magasin m'a gentiment dit ce que je devais faire. J'ai eu des informations sur l'assortiment de la marchandise et sur ses nouveautés ainsi que les remises et les opportunités de ce magasin. Je n'ai pas gaspillé mon argent. Basé sur les informations ci-dessus, je reviendrai pour faire un achat.
(Translated) I love this store! I recommend Pascal for his remarkable service! What I like about this high-end store is ease and perfection. It's amazing the time saving I do there because in 1 hour I buy everything I need and I'm very difficult! We can trust 100%! I think we have a lot for our money because the service is personalized, I have never been charged for alteration, never put pressure on sales and always advise complete suits according to my needs. I will definitely be a loyal customer to this Harry Rosen and also to their salesman Pascal. (Original) J'adore ce magasin! Je recommande Pascal pour son service remarquable! Ce que j'aime de ce magasin haut de gamme est la facilité et la perfection. C'est incroyable l'économie de temps que je fait là-bas car en 1 heure j'achète tout ce que j'ai besoin et je suis très difficile ! On peu faire confiance à 100% ! je trouve qu'on en a beaucoup pour notre argent car le service est personnalisé , on ne m'a jamais facturé d'altération , jamais mis de pression de vente et toujours conseiller des complets en fonction de mes besoins. Je serai certainement un client fidèle à ce Harry Rosen et aussi à leur vendeur Pascal.
Use to have everything now I dont know why they suck . 0 selection
(Translated) The man who answered us was so kind and respectful, he quickly realized that we will not buy today he showed us some model and we left his business card, I never have a service too impeccable. (Original) L'homme qui nous as répond était si aimables et respectueux, il as vite compris que nous n'achèterons pas aujourd'hui il nous a montré quelques modèle et nous as laissé sa carte d'affaire, je n'ai jamais un service aussi impeccable.
Nice stuff, some staff very friendly and competent, but unfortunately not the majority
Good stuff here high end
(Translated) I like (Original) J'aime bien
(Translated) Very disappointed by our experience in Laval. The only seller available remained hidden in a corner on his cell. We honestly had the impression of disturbing him. In addition, the colleague who sent us to him told us in an unpleasant tone. Then, when we mentioned our need, namely a bespoke shirt of a special color, the seller gave us the sample notebooks without ever bringing any relevant advice, it was style '' do you manage with that "... we left the store disgusted. (Original) Très déçu par notre expérience à Laval. Le seul vendeur disponible est resté caché dans un coin sur son cellulaire. On a franchement eu l'impression de le déranger. De plus le collègue qui nous a envoyé vers lui nous a parlé d'un ton déplaisant. Ensuite, lorsque nous avons évoqué notre besoin, à savoir une chemise sur mesure d'une couleur spéciale, le vendeur nous a donné les cahiers d'échantillon sans jamais apporter aucun conseil pertinent, c'était du style ''débrouillez-vous avec ça''... On est sorti du magasin dégouté.
Great service and excellent quality of mens clothing
Lots of selection
Premiers achats chez Harry Rosen, très beaux choix de vêtements de qualité... J'ai été servi et conseillé par Sahar. Conseils et services exclusifs! Merci Sahar!
(Translated) Terrible! I paid for an item that I never received. I've been robbed. In their email, they claim to have delivered the item. However, my wife is at home in the maternity ward and I arrive to work when the article marks having been delivered. The best part is that I have sent 3 emails, 2 calls to their voicemail and no return! Plus, they have the nerve to advertise my email every day! Terrible service! (Original) Terrible! J'ai payé pour un article que j'ai jamais reçu. On m'a volé. Dans leur courriel, ils affirment avoir livré l'article. Toutefois, ma femme est au foyer en maternité et j'arrive de travailler au moment ou l'article marque avoir été livré. Le mieux c'est que cela fait 3 courriels que j'envoie, 2 appels sur leur boîte vocale et aucun retour! De plus, ils ont le culot d'envoyer de la publicité chaque jour dans mon courriel! Terrible comme service!
High end men's wear
(Translated) Good customer services (Original) Bon services clientèle
Great service!
Great customer experience, felt welcomed and appreciated.
great service
(Translated) Ask for Pascale, best in the east! (Original) Demander pour Pascale, best in the est!
I've always received a 5 star service from Eduardo. He listens to your needs and makes sure you always leave satisfied. Kind, curtious and knowledgeable, something you'll never receive shopping online.