Reviews of Master Green Drycleaners (Tailor)

Delwyn Lee

Unclear on prices. Asked for a clarification and break down of each item the lady at the counter was not helpful and very rude. Will not be back.

Roxana Medina

I wouldn't even give it one star, I went for an alteration on my dress and specifically told them what I wanted. They ruin my dress. Plues they didn't have it ready when they said they will. I will never return to that place.

Kam Ayrom

Over the years i have doubt with many different dry cleaners and since 2015 i have been using their services and could not be happier! always go above and beyond. great service at an amazing price!

Rob Burley

Great place great owners and operators. Will always use them!

Johhny Blaze

Great service, clothes were washed well...would definitely recommend.

Nav Singh

Worst service, rude staff and owner. She doesn’t know how to talk to customer. Never ever go to this place.

May F

NEVER PREPAY! My hunny just picked up a rug and he prepaid, in cash, when he dropped it off. The lady just told him that he has to pay again because he "didn't pay". The fact that we have to now go back home and find the receipt to get our money back is inconvenient. This should of been noted in their system that the rug was alrdy paid for. Never coming here again.

Melanie Viger

They have ruined two of my coats. One was a wool blend, and it has shrunk so much that it's almost unwearable. The other is a wool/cashmere blend, which used to be beautiful and heavenly to touch, but the fabric has been completely ruined! No longer soft, it's almost scratchy! Both of these coats were $300+. Very sad to have lost such beautiful clothes to this awful dry cleaners. I don't know what they did, but they SHRUNK my wool coat! I was also pressured into buying a membership card or points card for $20... I will never return and will warn others, don't bring your treasured items here. They have no respect for your clothing. Very disappointed.

Yolanda Presant

$50 to get curtains hemmed ,service delayed and husband very rude. Parking can get crowded.

Eric Rossignol

Great people, great service!

Vikram S

Best Dry Cleaners in the Langley municipality. Great customer service and dry cleaning quality.

Akash Kurrha

Great Service, Best Dry Cleaning ever.

Bal Sidhu

Awesome drycleaner!! Been known them for a very long time..

sean munro

Excellent dry cleaners! I had a horrible stain on a brand new sweater, and they got it out! Great prices and very courteous service. They have made a customer for life

J Toor

This place is great to get all your drycleaning done. They also have the best prices. Definitely worth checking out.

Mike Dares

Not ready when promised. Dissatisfied.

Rawad El Saadi

This place is the best dry cleaners in Langley quality service and they make sure you're satisfied

L. M. E.

I had my leather jacket cleaned at this place and they neglected to inform me that the cost would be $80.00!!! I feel totally "ripped-off!! I would highly discourage anybody from using this cleaning service,it deserves a zero stars rating.Poor service and a poor attitude here as well.

Chris Reese

Very disappointed with the rude and abnoxious attitude of the female owner/employee who works at the counter. I dropped a two piece dress suite for dry cleaning and she charged the price of a three piece suite. I paid up front and didn’t realize it until later that I was over charged. A couple of days after when my wife went to pick up the dry cleaning, she politely told the same employee at the counter (I believe she is the owner) that we were over charged. My wife showed her the receipt and asked to for a refund of the extra money charged. The female refused to return the money and said it was my fault as I should have told her that she over charged me before making the payment. My wife explained to her that my husband didn’t notice it until later in the day and anyone can make a mistake. The rude employee said her system doesn’t allow refunds and walked away. When my wife told her that we won’t be coming back due to very poor customer service and the fact she over charged us, the answer she gave was, “well it’s your choice.” I’ll never go back to this business.

Jay Dhaliwal

I decided to give this place a shot, worst place ever ruined my pants and my jacket. Didn't even bother to tell me. I suggest you find another dry cleaner if you don't want your clothes ruined!

E K

This family owned business take pride at what they do. Amazing prices for the work done. highly recommend!

Daniel Sharma

Best dry cleaner around. JAG IS the Best!

Khalid Virani

Awesome and reliable. Friendly and timely service. Owners are great people!

Tim Dhillon

Satisfied with their service, top notch! Staff also professional and friendly.

Tim Phillips

The best drycleaner in lower mainland!

preetgrewalz

Bad experience.i went there yesterday.before giving them my 7 Pcs suit I asked them about the bad reviews online.lady there told me those reviews are for old store.she told me that they are no 1 in Langley.i gave them my cloths to steam press.came home it was the worse job they did.suits are wrinkled.it doesn't look like they did anything.it seems like they just packed my cloths in there bag to show they did something.wastage of money.dont go there .so I called her next morning and told her about my suits.she got mad and was very rude on the phone.told me she can't do anything about it and owner also told me that she can never last minute help east Indian people.if the store owner is using these words what we can expect from staff.extreamly rude people.

Jay Hutton

Same owners for 25 years. Great people. Family business.

param rajpal

I would like to give them 0 review. Rude behaviour, even owner of this place doesnt know how to talk to customer. She told him either take your stuff or I will throw this away. Never go to this place.

Sunny Singh

they have good service and good price

Yating Zhang

The lady who greeted me was nice. Prices on the higher side but I am fine paying for more if it's quality service. I brought my black trench coat here and pointed out a stain on the left shoulder area. After paying, I went home only to discover that there was another faded stain right next to the one I pointed out. I would not recommend the service as I don't think they dry clean their garments thoroughly. The value is low for me.

Maria Leigh

Horrible!! These people will steal your items and try and give you something that isn't yours !!!!!

Ricky Yu

Very unclear on pricing so doesn't make me feel comfortable going there again. They charge whatever they can. Not the ethical way of doing business. Dealt with 2 different people and both were fumbling and saying different things.

Exclusive Supplements

Please don't take expensive items here. They can do normal items. But my coat jacket is ruined. :( Refused to give refund or accommodate.

harb singhj

iam very satisfiedwith the service received at master green they are very clean thourough

Lorrie Felbel

They tore the sleeve of a dress shirt that had only been worn a few times. The woman at the counter said the sleeve was worn and it must of been torn before we brought it in. Why would anyone bring in a torn shirt to pay to have it cleaned?????? Should have listened to the other reviews. I will never go back there and will make sure all of my friends know of how this was handled.

Lonny Van Ieperen

Had my curtains hemmed and sewn together 4 pieces to 2. The hem is so uneven that it’s much too short in some areas. I paid more to have them hemmed then I paid for the curtains and now I had to replace them. They are ruined. Very upsetting.

Michelle Parker

They did a great job on getting the stains out on my white blouse that I had spilled wine on. Awesome same day service!

Michelle Samson

I really enjoyed my last visit here. They helped us out a lot and worked very hard to get a stain out of my husbands tie. The man at the front desk was very helpful!! I will definitely be taking more clothes to them in the future.

Joseph Hunter

I received a "welcome" to the Langley neighborhood after buying a condo in the area. I went to Master Green and was greeted with friendly staff. When I picked up my items I was very pleased with my clothes. Thank you Master Green I will be back!

Jack Roberts

Great drycleaner one of the best in Langley. The service was awesome! Only drycleaner in Surrey or Langley that did my 2pce suit in a few hours and you can't beat the prices!

Kevin Jalava

Great service, friendly, helpful, on time. Five stars thanks

jag rai

Best drycleaner around... They are the best... been doing it for a very long time!

Harj Dhillon

The Best! Can always rely on them

Karl Rohde

The absolute worst dry-cleaning experience of my life. Definitely would warn others to avoid this place if you want proper service and a professional establishment.

Dustin Johnston

This place has to be the most racist place I have ever been and would not go back and will be telling all my friends.

nancy smith

Great service. Nindy was very kind

Brons

This is the most trustable and reliable dry cleaning service in the lower mainland I recommend their services to all my family and friends

Karampal Sahota

Excellent dry cleaning company

Troy Trut

So sorry to leave this review but we had a bad experience. Like others have said, pricing is unclear. We were very upset when the jacket came back in worse condition. The texture had completely changed. This jacket was expensive and had never been washed yet. In short, the merchant claimed it was normal wear and tear. (this is a special jacket so we are very aware of its conditions). The constant denial made it a frustrating experience. We knew the damage was likely irreversible when she mentioned it's cotton materials. We promptly told her it contains ZERO cotton. The label had not been read. We left it with the merchant and returned few days later. The condition of the jacket did not improve. They denied ever mentioning it was cotton in the previous visit and continued the normal wear and tear excuse. We knew it was time to move on. All we ask is to acknowledge the mistake and a refund which wasn't even granted.

Jeff Peterson

They got my dry cleaning done in time so that's good I guess. But I was sold a suit bag last time I went that gives you 30% off when you bring it in and use it. Says it right on the bag. What it doesn't say is that doesn't apply when you ask for your suit the next day. Even though you pay extra for "rush" they don't honor the discount listed on the suit bag. Very annoying and false advertising if you ask me

Kelly Oh

I find it very unfortunate to have to write a scathing review of this wretched establishment that comically claims itself a legitimate business. Last sunday, I took my two of my leather jackets to this unprofessional, dishonest, fraudulent place of business to have them dry cleaned. When I returned today to pick them up, there was significant damage on both items including visible scratches and ruined texture of the fabric. This shop somehow by the dint of their imbecility and sheer incompetence managed to shrink one of the leather jackets ($1,700 retail price) and effaced the design texture inlaid on the leather. The woman at the counter flatly refused to admit her botched job and refused to make any amends or even give a refund. This empty-headed, obstinate, ill-mannered, and clearly clueless individual rambled on about how it was not her fault, not even heeding the objections and clarifications I offered her. No amount of censure or invectives would suffice to convey the degree of repudiation this shame of a business fully deserves. This place is an absolute disgrace to those hard-working, honest small business owners who earnestly and professionally carry out services for which they were paid. Places like this are a scourge not only to the reputable business community, but also to consumers who allocate their hard-earned dollars for at least an acceptable level of quality of service as well as workmanship. How this place still has a business license when it's essentially ripping people off is beyond me. I trust that whoever reads this review will think twice before giving their business to this atrocity and save yourself the trouble of having to deal with the most worthless scum of human kind.

mike towns

Sitting here ten minutes past opening time nd nobody here. I’m getting late for work. This is the whole reason I come here, for the early opening. No point otherwise. Not the first time.

Michael Smith

this is my favorite place to take my dry cleaning....WHAT MAKES IT SO SPECIAL IS THE SERVICE.. When I walk in it is always a pleasure to see Nindy, She is always polite and very helpful

Richard Hooper

I went to this cleaners hoping they would be able to help me with my situation the jacket that I had to get cleaned is vintage and it had Suede & Leather trim around the wrist and neck area of the jacket this jacket is not easy to find nor is it easy to clean that's why I needed a professional that deals with leather these folks. Took care of business not only are they kind and very helpful, the first time I got it cleaned I seen a spot or two that was missed they had it redone and I came back and the jacket looked a hundred times better than when I gave it to them now mind you the jacket is over 20 years old so for them to get it looking the way it did I got to say they aren't my business and I appreciate them the money was way worth it not only because of the way the jacket came out clean but because of the customer service and how nice the people are thank you folks at Master green dry cleaners without you my jacket would just look like some old jacket now it looks like a very cool vintage jacket I shall be back you have a new customer!

edward skoko

Had the best experience at master green when I really needed help. I had a wedding to go to and had a stain on my suit. I thought I was going to have to buy a new suit but the great staff was able to clean my suit and get me of to my friends wedding. I bring all my clothes here now and they exceed my expectations every time. These guys are true masters and I really appreciate what they do for me. Customer for life! Ed

Sarah Kemmouche

Be ware!!! Terrible experience Moved to the area and thought I would give them a try. Be careful when dropping things to the dry cleaners. I had outfits that were stained and asked if they can be removed her words “ we will try our best to have them removed and if it doesn’t work we won’t charge” My mistake was not checking the items before I left at pick up. When I got home more damage was made and more stains from the metal clip buttons were caused and bleached on the darker areas of the dresses. Another mistake was not taking a copy of the receipt I went back to clarify the stain issues and the charges and was told the system was down and data was erased (hmmmmm).so the gentle man who spoke to me aggressively said “what do you want we have been in the business for 30 years and never give money back!” (Tells you that they won’t satisfy the customer or keep their promises). And put the lady (i think owner) on speaker and she said” I can pull up the camera recordings and have you listen to the conversation” technically they should inform you that you are on camera. Anyway all I asked for the breakdown of the items receipt and he punched a new random one making the invoice total of $61.26 when I originally paid $63.76. When I told him that’s not the total he started to raise his voice. Wow! Unprofessional

Ryan Macdonald

Great customer service and such nice people, Very polite and professional, excellent job Master Green drycleaners!! I highly recommend this local family run company.

Gurj Khatkar

Excellent price and service.

Dylan Lewis

Master Green is my life saver! I needed 2 suits and 3 shirts cleaned and ready for tomorrow. Arrived at 3:30 pm on a Friday and will pick up at Noon tomorrow.

Darryl Dudek

Friendly, excellent prices, excellent quality and perfect results. I trust them with expensive embroidered clothing and am a regular customer.

Julian Manhas

bolo waheguru my karate Gi is Clean!!!

Jagjit Dhaliwal

Brought in my 2pce suit and they were able to clean it within a few hours. Went to 2 other drycleaners in the city and they could not do it. Awesome service.

Laura Chanasyk

If you want your items to be destroyed then this is the place. The worst customer service. And watch your prices as they will try to charge you double are certain items. I will NEVER return.