Reviews of Nettoyeur LaGreen (Tailor)

Louis-Alexandre Simard

Quick and cheap. The staff is always nice and the alteration are of quality.

Valérie Sauvé

(Translated) Unfortunately, I had a very bad experience at Nettoyeur Serge Daoust. I gave them my curtains, and the dressmaker cut them 30 inches shorter, although the person at the reception took my order. They didn't ask me if I wanted to keep the scraps. As compensation, a free curtain cut. I will come. (Original) Malheureusement, j'ai eu une bien mauvaise expérience au Nettoyeur Serge Daoust. Je leur ai confié mes rideaux, et la couturière les a coupés 30 pouces plus court, bien que la personne à la réception ait pris ma commande. Ils ne m'ont pas demandé si je souhaitais conserver les retailles. En guise de compensation, une coupe de rideaux offert gratuitement. Je vais passer.

Stephanie H

First and last time I’ll be bringing my dry cleaning to this place. Worst service ever. Told my dress pants would be ready on the Wednesday. Went to pick them up on the Friday and they couldn’t find them. I was told they’d call me the next day (Saturday) to tell me if they found my pants and they never I made sure to call to see if they found my pants before going to pick them up. Went to pick them up and the same girl that served me on the Friday was there so I asked her what happened to my pants.. she said they weren’t placed properly on the rack. No apology, no discount for having me have to come back for their mistake. So many other way better serviced dry cleaners that I would recommend before here.

sylvain rondeau

(Translated) Good value for money. Adequate adjustment services. (Original) Bon rapport qualité/prix. Services d'ajustement adéquats.

Marie-Michèle Soucy

(Translated) I had a carpet cleaned and when I went to get it there were still stains of calcium on it, I had to do it again ... to avoid. (Original) J’ai fait nettoyer un tapis et quand je suis allé le chercher il y avais encore des tâches de calcium dessu, j’ai du le refaire laver... à éviter.

Shabana Ali

I went in to pick up my technical sleeping bag (not cheap). The employee there could not find it and had no interest in calling anyone to help figure out where it was. Instead she put the labour on me to call and come back tomorrow. I called at 9am and the employee there said they would call me back. They never did. I went in again and the employee there said it had just come in? No had called me though to let me know its whereabouts. When I asked for the manager/supervisor/owner's contact info, she was hesitant to give it to me? Citing that he was never there and that it was not his fault anyway??? I asked her if it's not the owner's responsibility to manage the service and attitudes of his employees then whose is it? Is no one accountable? I guess not.

Alexandre J. Bastien

(Translated) They stained one of my shirts and never called me back for a refund. I called them at least 10 times and they always told me "we are waiting for the response from the owner". After weeks / months, I stopped fighting with them. In short, do not go! (Original) Ils ont tachés l’une de mes chemises et ne m’ont jamais rappelé pour la faire rembourser. Je les ai appelé au moins 10 fois et ils me disaient toujours “on attend la réponse du propriétaire”. Après des semaines/mois, j’ai arrêté de me battre avec eux. Bref, n’y aller pas!

Jas Co

(Translated) I don't know about their tamper service, but I can tell you that they don't know how to clean at all anyway! My clothes came back all stained and with a very unpleasant smell of rotten cheese. The white shirt I gave came back with the dirty collar! The rest of my order was full of dust! In addition, my order arrived with almost a 2 month wait even though they told me it would take 3 weeks. VERY DISAPOINTED!! (Original) Je ne sais pas pour leur service d'alterations, mais je peux vous dire qu'ils ne savent pas du tout comment nettoyer en tout cas! Mes vetemens sont revenus tous tachés et avec une odeur tres desagréable de fromage pourri. La chemise blanche que j'ai donnée est revenue avec le col sale! Le reste de ma commande etait pleine de poussiére! De plus, ma commande est arrivée avec presque 2mois d'attente alors qu'ils m'avait dit que cela allait prendre 3 semaines. TRES DECUE!!

Jacynthe Vaillancourt

(Translated) INCOMPETENT! Despite the nice cashiers, my experience with this company has been disastrous. Never again will I go there. I brought my wedding dress to be cleaned, I was given a time when it would be ready but no price saying that they would call me. After a few days and no call I go there in person. They said they were going to call me before the end of the day, still no call. The day it's supposed to be ready, surprise ... NO DRESS! I had to force them to pick up the dress yet not cleaned at their cleaning center, deliver to my home in 1h15 maximum that I was told ... I waited 3h! And the cheek asked me "how are you" giving me back my dress ... I was furious. In addition I had to bring other clothes to be cleaned, which were ready but I was not even offered free of charge given their incompetence. Mard service! (Original) INCOMPÉTENT ! Malgré les dames caissières bien gentilles mon expérience avec cette compagnie a été désastreuse. Plus jamais j'irai là. J'ai apporté ma robe de mariage à faire nettoyer, on m'a donné un moment où elle serait prête mais pas de prix disant qu'on allait m'appeler. Après quelques jours et pas d'appel j'y suis aller en personne. On a dit qu'on allait m'appeler avant la fin de la journée, toujours pas d'appel. Le jour où c'est sensé être prêt, surprise... PAS DE ROBE! J'ai dû les obliger a aller chercher la robe encore pas nettoyer à leur centrale de nettoyage, livrer chez moi dans 1h15 maximum qu'on m'a dit... j'ai attendu 3h! Et le culot de me demandait "comment ça va" en me redonnant ma robe... J'étais en furie. En plus j'avais apporter d'autres vêtements a faire nettoyer, qui étaient prêts mais on ne m'a même pas offerts la gratuité vu leur incompétence. Service de marde!

Pierre-Luc Nicol

Dry cleaning is pretty straight forward and good. The seamstress is good for the basic need I had. Quick service and courteous staff

Bérenger Zyla

Don’t go there. Dropped two jackets for cleaning. Hours after “ready” time written on the receipt, jackets were not ready. Asked to get them back even not cleaned, “cannot, they’re not there in the facility”. Asked for a reduced price for the inconvenience, “cannot do that, would be taken from my paycheck”. Asked to see the manager, “not here, comes in once a month”. Asked to talk to him/her, “cannot, if I let you, I’ll be fired tomorrow”. Just. Don’t. Go. There. There are plenty of other dry cleaners around. Avoid Daoust.

Alex Legue

(Translated) Very good service I recommend it (Original) Très bon service je le recommande

Marilou Berlow

They lost my winter coat that never was actually cleaned. I received less than the value of my coat as compensation. I will never use or recommend their services again!

Maria karam

(Translated) they have amazing offers for cleaning shirts. (Original) ils ont des offres incroyables pour nettoye les chemises..

Lydia Buhler

Brought my Canada goose jacket to be cleaned. Doesn’t even look like they cleaned it. They also forgot to give me the fit on my hood to me and had to call back for it. She told me I would need to come back another day to get it. Really bad for the price I paid

louis fortoun

Excellent place to get your shirts and suits cleaned. Quality #1

H

Be careful when you give them your expensive coat. I gave my down winter jacket to dry clean to their dry cleaner in Verdun. It came back as dirty as before and down had clumps. My jacket was not fluffy. I could not wear it any more. Guess what, they took it back to fix the issues and returned with a stain on the front part instead. They managed to ruin my 1000$ coat twice! Moreover, when I complained and asked for a manager they told me that he came only once a week and could not deal with issues like mine since he was busy man.

Joanne Yaghmour

(Translated) Very satisfied with the result they managed to give me back my white skirt like a new one after another cleaner had tried to remove a stain without success (Original) Tres satisfaite du résultat ils ont réussit a me redonner ma jupe blanche comme une neuve après qu'un autre nettoyeur avait essayer d'enlever une tache sans succès

Mehdi Toum

I had to find a dry cleaner in the verdun area, Lagreen seemed to have good reviews so I went there. I did a test run with a couple of shirts. When I picked them up they seemed fine but when I got home I realized that the shirts were ironed at some point but got wrinkled during transportation to the dry cleaner. Because I transported the shirts for 5 minutes and they were hanging in my car. I thought maybe it's a one time mistake because most reviews were positive. Second test run for 3 shirts, it was worst this time.. Look at the pictures, the collars were destroyed and the shirts were wrinkly. At 5$ a shirt I'd expect a better service. Really disappointed since it's the closest dry cleaner with best reviews near my house.

Janis Crawford

(Translated) Poor cleaning and customer service. As with other reviews here, it's obvious that people are being made fun of. The two coats I left came back with the same foam, hair and dust as the original. They offered to send the first one back to clean it again so went back, bringing a second coat. When picking up the second coat (the first was still not ready) it still had lots of moss and hair so I wanted a refund. The lady refused, offering to send it back or that I come back in two hours, while she passed the paper tape. I said I could do it on my own without paying $ 35 and walked away with my coat, despite three calls to “owner” and one repeat of “that's not my problem!” (Original) Mauvais nettoyage et service à la clientèle. Comme pour d’autres avis ici, c’est évident qu’on se moque de gens. Les deux manteaux que j’ai laissés sont revenus avec la même mousse, des poils et des poussières qu’à l’origine. Ils ont proposé de renvoyer le premier pour le nettoyer à nouveau alors suis retournée, en apportant un deuxième manteau. En reprenant le deuxième manteau (le premier n’était toujours pas prêt) il avait encore plein de mousses et poils alors j’ai voulu un remboursement. La dame a refusé en proposant de le renvoyer ou que je repasse dans deux heures, pendant qu’elle passerait le rouleau à papier collant. J’ai dit que je pouvais le faire moi-même sans payer 35$ et suis repartie avec mon manteau, malgré trois appels au “propriétaire” et une répétition de “ce n’est pas mon problème!”.

Georges Hajjame

(Translated) new specials in force !!! new administration !!! (Original) nouveau speciaux en vigeur !!! nouvelle administration !!!

Marco Alvarado

(Translated) Efficient ???????? (Original) Efficace ????????

Diana Hajjamé

(Translated) Very good service since the new administration, thank you! (Original) Très bon service depuis la nouvelle administration, merci!

Maxime G

(Translated) I got charged $ 20 to clean a coat 70% wool / 30% nylon, no fur and no hood, it came back with the little foam of clothes. I called to say that I was not satisfied, I was told that I should have asked for a "defoaming" (in their words) and that as I was not mentioned when I filed the coat by mentioning the foam of clothes, I was going to have to come back. At $ 20 cleaning, we agree that it is not for me to finish the job at home or pay a "defoaming" so I ask that they be offered by them: they accept that they tell me, and bring back the coat the following weekend since the week I need my good coat to go to work. Today we are Friday and I call to ask when the coat will be ready if I bring it at once for a "defoaming" and none of the employees can tell me what is it before I tell them that they can not touch the coat before Monday (problematic for me who can not go to work with a ski coat) because the boss wants to see the coat itself before someone touch it, to determine whether it will be offered by them to compensate for their mistake. So in short we make fun of people saying that I must ask for a "defoaming" if I want one and suddenly the service of "defoaming" does not exist and the boss wants to see it because he does not trust me. I do not recommend this place to anyone. (Original) Je me suis fais chargé 20$ pour nettoyer un manteau 70% laine/ 30% nylon, pas de fourrure et pas de capuchon, il m'est revenu avec la petite mousse de vêtements. J'ai appelé pour dire que je n'étais pas satisfait, on m'a répondu que j'aurais dû demander un "démoussage" (dans leurs mots) et que comme on ne me l'a pas mentionné quand j'ai déposé le manteau en mentionnant les mousse de vêtements, j'allais devoir revenir. À 20$ le nettoyage, on s'entends que c'est pas à moi de finir la job à la maison ou de payer un "démoussage" alors je demande à ce qu'il me soit offert par eux: ils acceptent qu'ils me disent, et de ramener le manteau la fin de semaine suivante puisque la semaine jai besoin de mon bon manteau pour aller travailler. Aujourd'hui nous somme vendredi et j'appelle pour demander quand le manteau sera prêt si je l'apporte à l'instant pour un "démoussage" et aucun des employés est en mesure de me dire qu'est ce que c'est avant que je leur décrive, on me dit qu'il ne peuvent pas toucher au manteau avant lundi (problématique pour moi qui ne peut pas aller au travail avec un manteau de ski) car le patron veut voir le manteau lui même avant que quelqu'un y touche, pour déterminer si ce sera offert ou non par eux pour compenser de leur erreur. Alors en bref on se moque des gens en disant que je dois demander un "démoussage" si j'en veux un et soudainement le service de "démoussage" n'existe pas et le patron veut le voir car il ne me fait pas confiance. Je ne conseille cet endroit à personne.

paul jbli

Best Dry Cleaner in Verdun

Catherine Marin

(Translated) Bad identification of my sleeping bag (so even if I saw my bag he said it was not mine and I had to return). I was charged a double bag when I have a single bag and I had to insist for 45 minutes to not have credit because I do not intend to return. One even dares to say to me that I do not have to consider that it is a bad service and that it is not especially because I am a woman!?! Finally, I may have a refund by check one day, we will call me told me !!! To be continued !! (Original) Mauvaise identification de mon sac de couchage (donc même si je voyais mon sac il disait que ce n’était pas le mien et que je devais revenir). On m’a facturé un sac double quand j’ai un sac simple et j’ai du m’obstiner 45 min pour ne pas avoir de crédit car je ne compte pas y retourner. On ose même me dire que je ne dois pas considérer que c’est un mauvais service et que ce n’est surtout pas parce que je suis une femme !?! Finalement, j’aurais peut être un remboursement par chèque un jour, on va m’appeler qu’on m’a dit !!! À suivre !!

Veronique Tremblay

(Translated) Extremely disappointed with the service received. I went to wear a dress with 2 stains on it. Upon reception, a lady and I observed the dress and circled the spots. I go back to get my dress, I pay and I realize that 1. One of the two spots is still there. (It could, it happens.) 2. A thread has been pulled and I have a long stitch on the front of my dress that was not there to begin with. I ask for explanations. No answer. I insist on knowing what happened, the lady replies that she does not know. Obviously annoyed, I ask, is that all you have to tell me? Someone here damaged my dress. She tells me I'm lying. ????????‍♀️ Tse, it's okay, accidents happen, mistakes happen, it's human. But, please be polite, listen, admit that you damaged my dress, don't charge me, excuse yourself. It would be like, the minimum. In short, if you care about your clothes and appreciate respect and honesty, this might not be the best place. (Original) Extrêmement déçue du service reçu. Je suis allée porter une robe sur laquelle se trouvait 2 tâches. Au moment de la réception, une dame et moi avons observé la robe et encerclé les taches. Je retourne chercher ma robe, je paye et je réalise que 1. Une des deux taches est toujours là. (Ça se peut, ça arrive.) 2. Un fil a été tiré et j'ai une longue maille sur le devant de ma robe qui ne se trouvait pas là au départ. Je demande des explications. Aucune réponse. J'insiste pour savoir ce qui s'est passé, la dame me répond qu'elle ne sait pas. Visiblement agacée, je demande, c'est tout ce que vous avez à me dire? Quelqu'un ici a abîmé ma robe. Elle me répond que je mens. ????????‍♀️ Tsé, c'est correct, ça arrive les accidents, les erreurs, c'est humain. Mais, de grâce, sois polie, écoute, admet que tu as abîmé ma robe, ne me fait pas payer, excuse toi. Ça serait genre, le minimum. Bref, si tu tiens à tes vêtements et que tu apprécies le respect et l'honnêteté, c'est peu-être pas le meilleur endroit.

Philippe Jean

(Translated) The new and fantastic administration !!! (Original) La nouvelle administration et fantastique!!!

luc m

excellent :)

Nadia Mi

(Translated) Perfect, top cleaners, top quality service. Recommended. (Original) Parfait, les top nettoyeurs, service top qualité. Recommandé.

busteres1

Should have read the reviews. Brought in a suit coat and company jacket. Needed both for Friday. Told no problem. Suit coat bill said Wednesday @17:00. Arrived Thursday morning. Not there. The woman had no clue. Went Friday @ 17:30 to get both, only suit coat was there, not the company jacket I need for business in Toronto Monday. Another incompetent woman with attitude. No delivery Saturday: Warehouse is in Mtl. North. Closed Saturday. Which means my jacket will not be arriving in Verdun till the very minimum Monday, by which time I’ll be in Toronto. No remorse from staff. Unless you don’t need your articles for at least 10 days , stay away from this disaster zone.