Reviews of Bridal Creations (Tailor)

296 Queen St #294, Kingston, ON K7K 1B8, Canada

Average Rating:

DESCRIPTION

We have all the opinions of people who used the services and products of Bridal Creations (Tailor) in the area of Kingston (Canada).

At the present this business gets a score of 4.3 stars over 5 and this rating was based on 122 reviews.

As you can read, the average score it has is really high, and it is based on a large number of opinions, so we may say that the evaluation is quite accurate. If people have bothered to rate when they are satisfied, it works.

You know that we don't usually stop to put scores when they are positive and we usually do it only if we have had a problem or incidence...

This Tailor corresponds to the category of Bridal shop.

Where is Bridal Creations?

REVIEWS OF Bridal Creations IN Kingston

Shannon H

Student Property Services

Exceptional service and great prices!

Spencer McLauchlan

翁健家

bill c

My fiancee, daughter, & I went there today to look at dresses for the bride's maids, my daughter, and for the guys. We knocked on the 1st door and were told to go to the next. We entered and explained what we were in search of and that the wedding dress was already decided on. The older lady there was told what kind of wedding it was as well. She insisted that my fiance try on the only Christmas style dress in the store. She did and the entire time the lady was extremely pushy about purchasing it. Worse than an old used car sales person with a tacky suit The lady went and pulled out a chair and wanted my daughter to sit in it and not be on her feet or look at anything, even though we wanted to look at dresses for her. Once back in her street clothes, my fiance and I were told the price.....$800 more than the other one we selected elsewhere. The lady was not pleased that I was part of the process and was rude and short with me and my 5 year old daughter. We were not permitted to look at any of the dresses we originally went in for. Were not allowed in the back on the main level either. I would not by a piece of thread from that lady. My fiance and daughter were not happy at all either.

K Crowe

I can’t say enough wonderful things about the staff at Bridal Creations!! Alison and Rosa were absolute rockstars when it came to our wedding. They put up with all the craziness of our bridal party (most of it being me) and they went out of their way to make us feel special and taken care of. Rosa mended my veil herself and Alison came to our hotel room to help my ladies tie up their dresses. Alison even drove my fiancé’s suit out to the venue for him. The shipping had been delayed due to an accident on the highway. They apologized a million times and made sure he had it for the wedding. That’s amazing service. These ladies have become our friends through this process and we are so grateful for that. Stephen, in the suit department, was an absolute dream as well. He helped get the guys looking fabulous and they loved his “guy zone!” All in all, a complete 10/10 in our books. If you’re looking for a beautiful dress for any occasion or you’re a guy looking to get fancy, we definitely recommend Bridal Creations! Thank you! ❤️❤️

Paula Doulas

Steve is always the most gracious man. He treats us like we are the only one in the store.

Krista Noyes

On Saturday I went in with my whole bridal crew (4 bridesmaids and both moms) and it was the best afternoon. Alison was absolutely amazing. She started with every style under the sun and (very efficiently) narrowed it down to the perfect dress, which was incredible because I had basically zero idea what I was looking for. We were there less than 3 hours, I tried maybe about 10 gowns, and found my absolute dream dress. Alison checked on me frequently to ensure I wasn't overwhelmed and was very communicative to figure out exactly what parts of each dress I did and did not like to move toward the perfect one. I am so happy it only took one afternoon to say yes to the dress and I will update my experience as I work with the seamstress, etc!!

Erin McLean

Amazing staff! no appointment, we just walked in and they were able to help us out. Walked out the door with the perfect dress, Thank you!

Victoria Stevenson

Love it, staff friendly and knowledgeable

Wes Mann

Very friendly and helpful staff! Also have the most competitive prices in Ontario for Suits

Samantha Roughley

Very friendly staff and beautiful selection. Love the dress I purchased for my sisters wedding !

Jessica MacGregor

Stephen Chenard

I tried on my old suit on the morning of a formal dinner, and was unpleasantly surprised that I had outgrown it. With less than a day to find a new suit, coupled with a not off-the-rack body type, I thought I was out of luck. As a last ditch effort I stopped in at Murano's Formalwear. The staff were incredibly helpful and knowledgeable, and were able to find me exactly what I was looking for. After I had selected my suit, they had alterations done within half an hour. I was incredibly satisfied with the entire experience, and got many compliments on the new suit. Murano has earned himself another life-long customer.

Micaiah Schnell

Good service

Jane Tousignant

Thank you Rosa for making my shopping experience so enjoyable and helping me find a Mother of the bride dress. There was a lot of choice and the prices are great!

Amanda Rose (FITwCoachAmanda)

My mom bought her dress here for attending my cousin's wedding. The staff are lovely, did everything to accommodate my mom and gave her honest feedback about the best dress for her body type. Lovely experience.

Patrick Lorenz

As always, tremendous customer service. Attention to detail. I can't imagine going anywhere else for my suit needs or any formal /wedding event

Krissy Gerow

Lynette Dubeau

Jillian Noyes

Allison was amazing! She found my sister the perfect dress! She was so thoughful, kind and just lovely! Will 100% be back for our bride's maid dresses!

Mike Green

For a formal wear and bridal store it is jarring to see them selling misogynistic socks in the window? It’s 2019!

Mark Donovan

Best place in Kingston when preparing for a wedding.

Chanel D

Great dress shop, I bought my dress for the reception here and it was so easy to find what I was looking for! She was very helpful, showing me around and it was simple from start to finish. Thank you!!

Elyssa B

My husband and I got married last year. We purchased my wedding dress, and bridesmaid dresses at Bridal Creations, and my husband's and his groomsmen's suits at Murano's. I had an amazing experience choosing my dress, Allison helped me and was very enthusiastic and knowledgable. My husband and his groomsmen also had a great experience with Steve when picking out their suits. We had a suit for our ring bearer, but could not find a tie to match my husband and groomsmen, so Steve and Rosa were able make one to fit our ring bearer last minute, which was greatly appreciated. The staff all around were wonderful, and I highly recommend them!

Ryan

Awesome service in the men's department. Very reasonable pricing and went above and beyond to make my last minute requests happen!

Ryan Edwards

Wenhao Gong

Gabriel

I purchased a suit here for my wedding. I was super happy with the treatment I received. The tailoring was excellent, the suit quality was great and you can't beat the price. I'll definitely be back in the future for more suit colours. You won't regret coming here for your suits.

Kyla Schnell

Went in to try on different styles to see which would look best ... the service was amazing. They were so helpful and came up with great ideas for us

Rajeelan Rajaratnam

N A (Peter)

Who wouldntw give all 5 stars the owner of this store is a true Kingston Gem! Was able to help with last minute issues all with a great attitude and kind heart. We will definitely use him and his staff for all out wedding and formal needs!

Leslie Morey

My husband purchased a new suit which came with a shirt, tie, belt, socks and pocket square for 300$! Service is excellent. Check it out.

David Algieri

Good people and service

Chris McEwen

Just picked up our suits! What a great experience! $300 to own everything but shoes+ $12 for a hem and we're outta there. The staff was fantastic and I can't recommend them highly enough! Keep it up, Steve and Co.

Jashan Sudan

Excellent customer service, very friendly staff and great variety of options. Definitely will be returning for future formalwear needs!

Geneviève Vachon

Excellent service and very reasonable prices made this experience agreeable backed with a lot of choices of dresses and unbelievable prices for men's suits.

Ray Macdonald

Jonah Pataki

Great owner, committed to finding a right fit for you and listens to what you want and what you’re looking for.

Brad

Tomás Baldassarre

I've been there for suits/tuxes and got great advice and prices from them.

Ravin Lee

mike serson (Mike the bum)

I have no idea what this place is.... from Mike the Bum.... im sure its a great place

Timothy Daum

Mathew Hawley

Excellent prices with customer service to match. Stephen knows his stuff and and goes above and beyond to deliver.

Amy Baker

Staff is amazing to work with We had a issue with dessy discontinuing our colour of dress but they made sure it came in the correct colour. Thankyou so much and we will be returning.

Lahnice Brereton

Brittany Gray

AWFUL! The first time I visited this place it was just my friend and I. A Tuesday evening at 5pm. Rosa was helping us and she was lovely, she listened to me and was courteous. The second time I returned with two friends and my mother. We were late and when I got there I apologized and introduced myself, I was greeted with "Oh, we know who you are". I walked in to the back room to meet my friends who were there on time. They had been asked to leave their coffees at the front desk and were sitting at a table and chairs at the very back. They are not toddlers!! The dresses are not near the table and chairs! How ridiculous, by the time we were finished they were cold and useless. They told me that the sales lady was mad and had been very rude and cold to them also. The sales person (Not Rosa- who was great the first time) did not introduce herself but rather said "Here are your dresses and shoved me into a change room completely ignoring the fact that I had just mentioned "I would like to view other dresses because I am still searching". The two dresses in the change room werent even ones I had tried on before!! Rather than listen to their clients, they both continued to put me in dresses that they had chosen. I wasnt even able to walk around and pull new dresses! I am sure they could see my frustration and finally said "okay well this is the last one!!!". I knew they closed at 5 but literally at 4:50 they shut it down. They actually had all the lights turned off already and we put our shoes on in the dark!! It was terrible costumer service!

ricardo carinha

Nicholas morey

timmy adam

This is a sick place to get suited up. Chill environment, great prices and cool staff. Plus some fitting appointments come w a few adult beverages. Highly recommend!

Lupita T

Colin Thompson

Steve is awesome! He knew exactly what I needed and made the whole experience awesome. The seamstress and other staff are always friendly and work around my schedule which is awesome. Highly recommend this place for all your wedding apparel and accessories!

Blackhornz

We dealt with a few ladies, the first two being wonderful and very patient with our toddler and baby. Then a lady named Rosa took over and essentially ruined the experience for us. She was very pushy, we felt pressured to choose the dress she liked and when we said what we wanted she seemed to completely ignore it. She also was very short and impatient with our toddler, snapping at her a couple of times. Ruined the whole experience and we wont be getting a dress from here.

Madisson Miller

Brynne

I always feel nervous and anxious going dress shopping but this place was amazing. They made me feel comfortable and confident.will definitely go back if I need a formal dress.

Dan

Bought my suit for my wedding here and my groomsmen bought theirs, the staff was great to work with.

Nonya Buzness

Wonderful service. Mens room has amazing pricing and friendly staff. Men are all buying suits there soon.

Tanya Cawlishaw

Today was a sad and heart breaking day as a bride to be, I went to Bridal Creations with my fiancee and flower girl in hopes to find dresses for my female wedding party and my flower girl instead I was asked what my dress looked like then I was shown one dress and told that it was all that they had with red. More then once my flower girl asked to try on a kids dress and was told by the sales lady we don't sell kids dresses, everytime my fiancee or I would try to look at sample dresses we were asked are you gonna buy this wedding gown, I don't even know the sales ladies name as she had us in and pushed us out in about 20 minutes and not once did my flower girl get to try on a dress. Won't be returning with my female wedding party.

Bella Rochon

Not a big selection for prom ...workers made me feel if I was a burden but they did take the time to Measure me up. will not be going back anytime soon found a dress at agent 99.

Shaughnessy Flynn

Great selection, excellent customer service.

Liam Fargey

I went in looking for a suit for a wedding last minute on a friends recommendation. I've got to say, I'm very happy I listened to my friend. The service was great! Between helping me pick my style, the colour, and even getting me to go outside my usual realm for tie colour, I couldn't be happier with the speedy efficient service I received. I will definitely go there for my next suit, and suggest it for any friend who's looking for anything formal as well.

Michelle Fleurie

WORST EXPERIENCE EVER!!!! DO NOT GO. . .Drive to ISIS in Brockville. They older lady was extremely rude. Had me in tears. We had booked an appointment and a walk in got taken in front of us while we were pushed to the side and shoved in a hall way. No chairs for my family no nothing. My bridesmaids were not even allowed to go and look for dresses for me. My weight was a issue for the sales lady. She kept making comments like "we don't cater to your size of brides" and "have you thought of considering to lose some weight before trying on dresses?" HEY SALES LADY NEWSFLASH BRIDES ARE BEAUTIFUL NO MATTER WHAT SIZE OR SHAPE!!! She did not listen to me at all and refused to let me try on dresses that I liked. Little did this extremely rude lady know that there was a lot of sales she missed out on. . My wedding gown, my bridesmaids, my flower girls and mother of the bride and groom dresses! PLEASE PEOPLE LISTEN TO THE REVIEWS AND DO NOT GO HERE!!!!!!! Go to Lovebirds downtown Kingston or ISIS in Brockville!

Quinn Matthews

Stephen was amazing! Excellent customer service along with unbeatable prices. Highly recommend this place to anybody. Will be returning.

Dawne Smith

Not a huge selection for prom dresses

Charles Durocher

My girlfriend went to buy a dress and then had second thoughts. The store refused to take back or exchange the dress. So we had to visit another store to buy another dress. The other store has a full refund policy with no time limit as long as the tags are still on and it is unaltered. The other store also provided a nice quality dress carrier for a 200$ dress while Bridal Creation gives you a 400$ dress in a plastic bag similar to what my car tires come in.

Andrew Lue

Very personable staff, and very knowledgeable!

Hayley Porter

Allison is awesome! Bridal Creations was the first stop I made when trying on wedding dresses. She was very helpful and knowledgeable. She gave great insight into different styles that I had not thought of and was very encouraging. I really enjoyed my experience at Bridal Creations and plan to go back!

Michael Lamb

Excellent. Went early without an appointment. We were well received. They have us a private showing of dresses with our specs. Service was excellent. We were able to negotiate a price. Thanks to Bridal Creation employees, she said YES to the dress!

Jerry Li

I needed a suit ASAP and they got it ready the very next day. Great suits, amazing prices, and lovely service. I definitely recommend!

Jackie Pynenburg

Wonder story love the dresses great prices for everything you need

Vanessa Lum

Great store! The people who work there are super friendly and very helpful!

Jazmine Etchells

To describe my experience at Bridal Creations in one word, amazing! Stunning dresses, beautiful boutique, knowledgeable and friendly expertise, and beyond amazing consultants! Rosa and Katelyn created an absolutely incredible experience for my bridal dress shopping and went above and beyond my expectations. From the moment we walked into this charming boutique I immediately received the luxury treatment. Rosa and Katelyn curtailed my experience to be unique to my personality and style choices and pulled phenomenal variety of dresses. Their expert advice and attention to detail were extremely helpful in providing guidance for picking my wedding gown. I highly recommend all brides looking for their wedding dress to contact Bridal Creations!

Brendan Coffey

Steve was amazing! Got me into a gorgeous suit in a pinch, and didn't break the bank. Incredible mix of quality, customer service, and consideration. I will DEFINITELY be back!

Michelle Bayes

I've been to this dress shop several times over the past few years, as an officer's wife, we tend to need formal dresses for many occasions. They are often able to accommodate me, I"m a size 18 now, but have been up to a 22 and always found something great.

Amanda Clow

Cole Spence

I would recommend Murano’s formal to ANYONE. There was a huge mess up with Moore’s and they ended up losing one of our wedding party’s suits 2 days before our wedding. We went into Murano’s and they fit all four of our groomsmen without question. I can’t thank you enough! -Allie McNaught

Ross Cameron

Excellent and friendly service, with an individualized approach. Plenty of selection of men's wear with unique looks and reasonable prices. Definitely the place to go for socks.

Cathrine Yuill

Stephanie Norgaard

Thank you for making this experience memorable for me. I will recomend this place to my friends :) btw I absolutely love my dress.

Kathy Ward

Staff is wonderful.???? These Ladies know how to find exactly what you need. They help you find a dress that compliments your figure. ❤

Michael Gencarelli

Tai Daly

(Translated) LOVEDD !!! (Original) LOVEDD!!!

Elizabeth Chirico

Went here with my girlfriend as her bridesmaid looking for her wedding dress! Not only did they have a very small selection, they told us that they don’t carry my girlfriend’s size (size 6) because it is “offensive”. My girlfriend has a naturally petite build, not something she can control. Definitely recommend a shop perhaps in a bigger city that won’t body shame and supports all shapes and sizes❣️

김용권

(Translated) The first beautiful capital, the capital of Canada, was played in front of the City Hall today, too ... It is a small city but history is meaningful space ... (Original) 케나다 최초로 주의 수도였던 멋진 공간은 오늘도 시청앞에서 클레식이 연주되고 있었다...작은 도시지만 역사성은 의미가 있는 공간이다...

Luke Donovan

Hilary McDonald

Friendly staff but so many errors that it stressed me out to the maximum. Ties were ordered instead of bow ties, 5/7 suits didn't fit our groomsmen at all, my ladies weren't informed there dresses came, sizes were wrong, information on prices and colors and style choices were wrong, my veil was ripped, they forgot when I was picking up my dress.....the clothes were amazing but the experience was horrible and stressful. I would not recommend. Update: Stephen murano reached out to me personally after reading my review. He apologized profusely and he was quite sincere. While there was still many errors and the most upsetting for me was my ripped veil, I was impressed that he contacted me and wanted to make amends. You dont often find a store that has someone that cares that much about customer satisfaction

Lindsey Becker

Gabrielle Frazer

Tammy Marr

Love this in the summer walks around the park and the veiw of waterfront very nice

Tony Raposo

Ben

Staff was very helpful and knowledgeable regarding formal attire, would definitely recommend a visit.

Verity Veenstra

I cannot thank the team at Bridal Creations & Murano's Formalwear enough! They helped me find my dream wedding dress and also found the perfect suit for my husband to be. Thank you Rosa and Stephen SO much for all of your help and amazing customer service! I highly recommend them for anyone shopping for a formal event.

Grant Coulter

Got suits for myself and my groomsmen at Murano's, and the staff were excellent at their jobs. Very professional and accommodating of some of the issues that may occur during preparation for a wedding. They provided good quality suits at good prices, and went out of their way to provide better service to us.

Krista - Movement Therapist “FRC Mobility Speciali

Angie Matthews

Very nice store. Large selection of gowns. Staff is very friendly and helpful

Jon Blacklock

Excellent service, called and got an appointment the same day for a great deal on a suit. Very knowledgeable and welcoming staff! I will definitely be returning and referring Muranos!

Ioana Iuliana

I came in to rent my fiance (now husband) a tuxedo for our wedding. We gave no notice and just walked it. It turns out that they have a rental option for $230 or we could just purchase the same suit for $300. No brainer right?! The staff was so so so so helpful it was unbelievable. We were in and out in less than 25 minutes. My fiance and I had almost no experience with renting/purchasing tuxedos so we did not really know where to start. Not to worry, the staff was suggestive on what they thought were good directions to go in but not too pushy and allowed us the space to decide on what our final look should be. Shout out to Stephen especially, my fiance was very much beginning to resemble a waiter before Stephen turned him into a James Bond. Well...James Bond to me

Stephanie Marques

We visited this shop on Monday and had amazing service. I'm having a quick wedding with little time to search for what I need and I was able to walk out of there with not only my dream wedding dress, but with my 2 flower girl dresses, my maid of honour found her dress and my mother found her dress as well. The staff was incredibly kind, helpful and patient. I recommend this shop 100%, they have so many choices for every member of the bridal party and will make sure you leave with something you love. Thank you for all the help !

Marty Janeway

Elaina King

Very helpful! Great service and prices

Justin Bowman

Great people, great prices, and great suits! Stephen is the best in the business!

Vicki Shaw

I have had the pleasure of attending the store twice in the last few months, first with my daughter and then with my soon to be daughter in law. Both times we had exceptional service. Steve is very knowledge about the product he carries in the store and I appreciate that he will work within your budget to find your dream dress. Rosa and Alyson were so supportive with their suggestions and guidance in choosing the best dress. I even got lucky and found my mother of the groom dress! Love that its one stop shopping - bridal dresses/gowns for attendants & mothers and the new formal wear section for men only. Great service and would happily refer others!

Jennifer Revell

The Bridal Creations Team took time to help me find the perfect wedding dress! Unlike other stores, Rosa took her time to help me find something that worked for my personality, budget, and preferences. She never made me feel rushed, and I was the sole focus of the appointment. She was honest, flexible, and truly listened to what I was saying. Don't make the same mistake I did and shop around! Go to Bridal Creations first and it will be the only store you need!

Matthew Di Staulo

I cannot say enough wonderful things about Bridal Creations and their staff. Steve was wonderful to deal with, and so were ladies. He is very knowledgable about the industry and was able to make great recommendations based on what I was looking for. Very relaxed and pressure free environment with great quality product and merchandise at great prices. I will be returning to Steve and Bridal Creations for all of my clothing needs!

Lindsay Splane

I had called ahead to book my appointment but when we got there they were still with someone. Since we had to look at other dresses we didnt say much, thought maybe they were running behind but all 5 times we were there it was the same thing....so why bother "making a appointment". We picked out my sisters dress, my dress, and even tho i made the apt for my mom too after we picked my dress out we were rushed out the door, like my mom wasnt a priority. We were looking through dresses for her and the girl basically made us pay for our two dresses and wouldnt even help her or let her look. When we went in the first time the young lady helping us was really great. She seemed to know which styles would suit my sister best since she was 5'11" and she knew which dresses came in extra length, and she was the one that helped us decide on a style for my MOH. The older lady came in and took over, and pushed the other sales associate to the side. She was the one that served us each time after that. She was not well organized, and kept asking the same questions. It felt as though she either wasn't listening, or was not all that interested..I had said several times i didnt want a vale but she kept pushing the vale on me...I get the feeling they are on commission there. Basically after my dress was purchased she didnt care anymore. We went back a second and third time to pick pick out the other 3 bridesmaids, and my moms dress. My aunt was also looking at dresses, but has decided to go elsewhere. When the dresses came in there was no call, I had to call them, and my cousins dress was 2 sizes too big, and my sisters was 8" too short! When I called and told her, I asked her how we proceed and she said "Its all depends on the situation." Booked a appointment to come back in and rushed me off the phone. I felt as though she was annoyed with me. When we got there to try on the dress the lady says "Well she might have to wear flats." I said, "Shes in her barefeet how much flatter can she get?" How is it going to look and how is my sister going to feel when all the other dresses go to the floor and hers doesnt? She remeasures her and she wanted me to keep the dress that was too small, and pay "cost" on a new dress. We had paid $325 for the dress, and she wanted to charge us another $200 for a new dress... I said "No, we will pay the additional cost to order the extra length and you can keep this dress. YOU were supposed to order extra length." She "Well we BOTH should have caught that." SHE is supposed to be a professional, not me. I came to a bridal shop TRUSTING that they knew what they were doing because dresses is NOT my area of expertise or else I could have just ordered the dresses on amazon. She embarassed my sister, and after my family had actually just dropped $6500 there the lady seriously couldnt have just ordered in the proper dress. I paid a additional $100 to get a new dress. After we came to that agreement she says "I hope you understand what I am doing for you. We will order this dress and thats it." Im still in shock that they had no problems taking $6500 to me but cant rectify a mistake ON THEIR PART. We didnt even bother calling about my cousins dress that is 2 sizes to large, not worth my time. I honestly wish she didnt kick the younger girl out that was helping us the first time we went. She was really good. She mad us feel comfortable. She also seemed like she was a bit interested in us, and listened to our needs. If they are on comission that girl deserved it, not the older lady. We were going to go back and get the suits for the guys, but after the whole experience so far we are now looking at other options. I think the older lady working there needs a bit of a lesson on bedside manner. Its a shame, the guy doing the suits seems like he makes the experience for the guys fun, looks like he had a great selection of suits and good prices. Picking out your wedding dress is supposed to be a fun and exciting experience. This was not was I was expecting.

Bea Baker-dyer

Jeff Smith

Great men's suits at terrific prices. Stephen is great to deal with on the men's side and his prices crush the competition.

Taylor Pratte

Great service. Very helpful in picking out a suit.

Jordan Rogers

Incredible service and very friendly staff. They have an incredible selection of dress clothes for guys of all sizes. The best experience I’ve ever had buying a suit. They have have an incredible assortment of ties and socks to really take your outfit to the next level. Thanks for everything!!

Mystic Unicorn

Bryce Wilson

Stephen was very friendly and knowledgeable, his insight made my experience very easy for me and I am very happy overall. I will be recommending friends and family to Murano’s. Thanks again!

James Bracken

Loved it. Great service and attitude.

Gabriel Boucher

Best service I've had in a man's wear store. Great selection great style and great staff.

Katelyn McNeill

I have been here before for other events and have had poor experiences. So when I went in to look for my own wedding dress I was prepared but extremely nervous. I went in and spoke with an older woman who I had already had bad dealings with in the past - finding her abrupt and unwelcoming. When I asked her if she had time to help me, she said yes and began pulling a couple of suggestions. When another group came in she left me to my own devices - which was fine. However when she came back, and I had questions about pricing she became very agitated and dismissive. She told me that my price was impossibly low, and that I would never find anything for less than $700.00. I had worked in high end fashion years before, and had always been kind and courteous even when dealing with people who were hoping for lower prices - or not buying at all. She then gave up helping me, and informed me that I should look on their website first - which doesn't have pricing listed, so I wasn't sure how that suggestion was going to help a bride on a budget. I tried to look at bridesmaid options, but at this point I could tell that she was more interested in helping the larger groups as she didn't come back to talk to me. She is probably on commission - and I understand that - but I had never felt so passed over due to my budget. Even my vendors had worked with me to either make me understand what kind of budget was required, or had just told me what I could get for what I wanted to pay. I have been to a couple of other bridal shops since, and they have been like a dream to work with, allowing for one on one consultations, regardless of my small budget. My advice would be to tell customer's to book appointments if you don't have time for them in the moment. I understand that browsing can be difficult in a setting like a bridal shop, but if you allow for walk in brides, you should be equipped to deal with the stress of balancing multiple clients under pressure without losing quality of service. I won't be coming back - and would never suggest this location. EDIT: The owner Stephen had contacted me immediately to rectify the situation - he has been nothing but kind and supportive in trying to build trust between me and his company. He reassured me that the employees were spoken to about how to handle situations like the ones I had experienced. I'm optimistic regarding better service in the future.

steve pavao

Diane Zech

Great selection..great staff..very helpful

kingston kingston

Great place and awesome service!

Lisa Pritchard

Fabulous selection, amazingly friendly and helpful staff! Would highly recommend any bride looking for their dream dress to make an appointment to stop in. Rosa helped me find my perfect dress and truly made me feel like a bride! Great service!

Evan May

Friendly and knowledgeable and laid back. Quick service and quality product. Great experience overall.

Colleen Boehme

Had a great experience at this store! I required an off the rack dress due to my upcoming elopement being two weeks away, and the staff were so lovely and accommodating, even staying an hour past closing to help me find the perfect dress. They called seamstresses to see if any could provide rush services that evening, and treated myself and my family with the utmost respect and care. I asked for the luxury appointment, and the tapas spread was phenomenal! They really listen to what your needs are and take time and care to help you find styles that you are hoping for, within your price range. Many thanks for the beautiful memory we will hold of this experience.

Michelle Healey

Business Hours of Bridal Creations in Kingston

SUNDAY
CLOSED
MONDAY
CLOSED
TUESDAY
9:30AM TO 5PM
WEDNESDAY
9:30AM TO 5PM
THURSDAY
9:30AM TO 7PM
FRIDAY
9:30AM TO 6PM
SATURDAY
9:30AM TO 5PM

PHONE & WEBPAGE

Bridal Creations en Kingston
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Sewing's 'My' Business
Sewing's 'My' Business
Tailor - Kingston

Tailor