We've got all the feddbacks of people like you who purchase the products of Veena's Alteration and Custom Fittings (Tailor) in Kawartha Lakes (Canada).
To this day this firm gets a score of 4.1 stars out of 5 and this score was based on 38 reviews.
You must have seen that it has an average rating is quite high, and it is based on a high number of opinions, so we can think that the assessment is quite accurate. If many people have bothered to rate when they've done well, it works.
As you know, we don't usually stop to give opinions when these are good and we usually do it only if we've had a problem or incidence...
This Tailor is classified in the category of Tailor.
A great place for all your alterations. Veena is an expert and will give proper suggestions on your alteration, affordable rates too.
Reasonable price, friendly service and very fast. Had pants hemmed to add a cuff to the bottom. The only reason I don't give it 5 stars is that the cuff has been sagging a bit, not holding up as well as the pair I brought to show as an example. Over-all though, wonderful service at a good price.
Did a good job but was rude about what I wanted done. Also made a comment about a pair of pants I was waring. I wouldn't go back.
I phoned and she was rude so i am going elsewhere.
Veena is amazing! She replaced a zipper on my winter coat very quickly and chose a zipper that would match the rest of the coat since the previous zipper was difficult to repair. She has also altered two formal gowns of mine; both done perfectly! She is a wonderful woman, and a master at her craft! I will only be going to Veena's for help with my garments, I encourage others to do the same.
Veena has always been a professional that is committed to providing excellent customer service and it shows in her work!
Did a terrible job and this person was extremely rude and threatening to me when I said I wasn't pleased with the mess she made. She's an unstable person in my opinion. Very combative personality.
I have always been satisfied with Veena's work. It is evident that she takes pride in what she does and the results are amazing! Thanks again, Veena!
"TREAT OTHERS THE WAY YOU LIKED TO BE TREATED" Being a business owner doesn't mean to torelate verbal abuse. Please take a moment to read my post about KARMA As I have been in business for more than 10 years now, I have encountered many beautiful customers which they are the reason I come to work everyday, to service customers the best possible way I can and always ensure they leave with a smile on their face. As I have met many wonderful people, there are a few whom I unfortunately were not able to satisfy, which any business owner would have there ups and downs. Recently I have been victimized, and wrongfully targeted by a customer whom I unfortunately could not satisfy. They have left some untrue comments in the review section. I would just like to state as everyone is entitled to their own opinion. As I have some bad reviews I also have many fabulous ones.
Took my bridesmaid's dress to Veena last September, and she did a fantastic job! She made it look like it had always had that extra paneling around the middle :)
Walked in and she turned down business because she said my sports jersey didn't smell fresh enough. Lost all my business forever
By far my top alteration shop to go to. The alterations she did were perfect. She did alterations on my dress and two others for a wedding and none of us have any complaints. When the bust was too small for me she even managed to sew an old bra into it to make it work! And she saw me again the day before the wedding when I realized my dress was too long! She can see the vision of all of her alterations in her head and knows exactly what she needs to do to get there. 100% will return for any future alterations
I needed a zipper repair/replacement, it was not urgent, but Veena took care of it within a day. I am glad that she was able to fix it or the coat would have ended up in the garbage.
Had to write a review to thank again and rave about Veena! Not only does she do top notch service, she is honest and very professional.This is a BOSS WOMAN who owns and operates a fantastic business where you can have all of your needs met. She saved us with altering our little guys Halloween costume! As well, did a phenomenal job on our drapes for our new house. Look no further, you will be so happy with her service! Thanks again Veena, you're so talented! Christy& Michael V.
My go to place for alterations!! The first time I had come to Veena’s was for my highschool uniform to be hemmed and fitted! Fast forward 12 years and she now altered my bridal shower dress!! She did a wonderful job. I was so happy with it! The dress had an overlay of lace that was far too long for me and she fixed it and it looked so seamless. What a beautiful job! In addition, I brought a few shoes with me to my appointment and she helped pick which shoes would look nicest with the dress. She went above and beyond!
I have been taking my mother's repairs to Veena's for about a year now, and have had nothing but great results. She has worked on her shirts, pants, sweaters, and quilts..........from zippers to elastics and hems, and I have always been very pleased with the results of her work! I am now taking my repairs to her too. I am happy to recommend her to any of my friends! Thank you Veena for always knowing how to fix whatever my mom needs!
Went to get a couch cushion cover fixed as the slider broke. Zipper was okay. I was told she had to replace the whole zipper because she could not use any other slider and it would be 2 new zippers and $50 and a 7 day turnaround. Went to get a second opinion and I paid $15 to have a new slider on the same zipper. So my thoughts she's a liar and wanted to rip me off.
I've been twice for alterations, one a bridesmaid dress and the other was my wedding dress. Veena did an absolutely amazing job with both of them! She also gave great suggestions on what she could alter to make the dresses fit me best. Very reasonable turnaround times as well so you're not waiting for long.
Veena has an eye for detail, she knew how to alter my wedding dress so it fit me perfectly. I was so pleased with the way it turned out! The process was completely stress free, she took care of everything and the price was very reasonable.
Veena is not only a very talented seamstress she also has impeccable taste and style. I would recommend using her services er to anyone who cares about looking great. I will never go down town for alternations and fititngs again!
We've been going to Veena's for a number of years. She always does a terrific job. She's pleasant, personable and very good at what she does.
I read the reviews and stopped in to meet Veena and get an estimate on altering a hockey jersey. She was great to talk to, very personable. She quoted me a fair price on the work to be done and did an excellent job. I wouldn't hesitate recommending her business.
Visited Veena to get a few alterations done on a leather jacket. It was a very big job and the work was phenomenal! Veena did an amazing job. I than consulted Veena if it would be possible to get a few of my hockey jerseys altered, she kindly explained that everything had to be dry cleaned for hygiene purposes, which is of course completely understandable, to my fellow hockey players out there who would understand. After cleaning my jerseys I brought them to Veena to alter, once again she did such an amazing job, that I referred my teamates and they also went to Veena to get their jerseys altered.
Veena did an amazing job with my suit. I loved the way it looked. I got a lot of compliments! She made sure it fit perfect and that I got it in time for a wedding. I definitely recommend!
Very friendly lady, got my pants well done hemmed. Just extra 3 bucks if you want it right away. It was just 10 minutes. Definitely recommend this to everyone. Prices are reasonable
I recently had a pair of suits and pants altered at Veena's and I couldn't be happier with the job that was done. The pricing is competitive, the results are well worth it. Would definitely recommend!
I have been using Veena's services for several years, and is pleased with the quality of her work, and her high level of professionalism. Although I am no longer living in the area, I travelled very far to use Veena's services. It's worth the travel. I would not hesitate to recommend Veena's services to my families, friends, and others. Keep up the good work Veena.
I've been going to Veena for a few years now with my alterations and she is always very professional and has always done a great job on the alterations for me. The reviews certainly do seem to be very extreme in the like her/hate her camps but in my experiences I can say that she has always been great with me. Her work is very good and no issues have ever come up after the fact either. I would highly recommend her services.
My wife came to get a quote on alterations she needed for a dress for a wedding. Not only was the owner blunt and unprofessional, she told her she could not loosen the sides of the dress and could only do the hemming. She made comments such as "You can take the dress back and not go to the wedding" as an alternative solution just because she wouldn't have been to finish the piece on time. My wife was able to get this done in a timely manner at another seamstress without the uncomfortable experience. Would not recommend if you are looking for a pleasant seamstress.
Veena is wonderful! Her work is impeccable and the prices are more than fair. I have had several pieces altered here for me and my girls and her attention to detail is fantastic. She knows exactly what to do to make a garment look as if it was designed specifically for you. Her turn around time is very quick as well. Thank you Veena!
Wow very polarized reviews. People seem to find Veena either great or terrible to deal with. I'm in the latter camp. I've had a few items tailored here and found her very blunt to the point of being rude. When she discovered that my daughter went to the girls' school in town she commented "isn't that a school for lesbians". What?? Are you kidding me?? Anyway customer service does not seem to be her first concern. It's like she's doing you a favour by doing your alterations. I've taken my business elsewhere in town for the last couple of years and won't return to Veena.
If I could rate this woman less than one star I would. Not only did I find her rude and to have extremely poor customer service skills, the minor alteration I had done was just terrible. My besutiful top is now ruined. I do not by any means recomend this buisness. I will not be returning here.