Here we offer you all the opinions of people like you who used the services of Tip Top (Tailors since 1909) (Tailor) in Kamloops (Canada).
At the moment the business receives a rating of 3.8 out of 5 and this score has been calculated on 28 reviews.
You may have noticed that it reaches an reviews average is very positive, and it is founded on a high number of opinions, so we can be pretty sure that the rating is quite credible. If there are many people who bothered to evaluate when they've done well with the business, it works.
You know that we don't usually stop to set reviews when these are correct and we usually do it only if we have had a problem or issue...
This Tailor is classified in the category of Formal wear store.
Great service from Alex and the rest of the staff I dealt with. Very happy with customer service I received from this location. I had a coat exchanged that was purchased at another location, all of the staff were very helpful despite there being no sale here. I usually go to a competitor for my suits but I will be switching to tip top.
I had a wedding to attend while I was in Kamloops needless to say that I did not have the proper clothing for it. since I always shop at tip top surrey I decided to stop at this location. Lets say it was a right decision. The service was exceptional. Sheila was a great and amazing. she helped me to find proper clothing and color for this event. Once again thank you.
Great place to shop for your kids reasonably priced - the quality is good for what you pay for. It's hard shopping around for 3 kids with all different sizes so this makes it quite easy to hit one spot for everyone! Good for families
The experience we had here was a bit aggravating, to say the least, as the staff largely ignored my friend and provided lack luster service when they did acknowledge us. We ended up spending about 700 dollars here despite the poor atmosphere and disappointing demeanor of the staff, due to it being one of the only affordable options for suits in Corner Brook. The attitude of the sales person left a lot to be desired as he was condesending and belittled us for asking questions regarding sizes and options. He spent a majority of his time standing behind the register staring at us while we were at the dressing room trying on the suits and shirts. It did become a bit busy at one point, but for the majority of our time in the store it was just our party, for which we were vastly under served for the amount of time and money spent at this establishment.
The first time we came to this store was to outfit the groom's side for our wedding and we're super happy with the service. We've been a few times (and a few lbs off of hubby) since and just went a few minutes ago. When the associate said "this is the big and tall side, you're looking for the other side" and it was such a HUGE BOOST for my husband. He's still coming to grips with the fact that he worked it off and kept it off. It was very reaffirming and cathartic. Thank you associate with the longish hair You really made his day!
Robert is a fantastic salesperson. Extremely helpful with your best interests in mind.
Been using Tip Top for over 30 years and will continue. The quality of the product is high and the price point is where it should be. I recommend Tip Top highly.
Friendly atmosphere from the moment i walked in! Immediately as i started looking i had two employees come to help me out and make suggestions for me based on what i was looking for. I found the perfect shirt and bow-tie thanks to them. The manager actually drove across the city for me to pick up the tie i wanted from the St. Vital location and i picked it up later that day. I definitely recommend this location to everyone!
Reasonably priced, and friendly low pressure service
Good place for suits A bit expensive
Very helpful.
Vests ordered. Wrong colour, wrong sizes. On wedding day. Complete screw-ups. Never again.
I tried calling the store for a week to inquire about buying a grad suit. No one answered the phone and I knew it was open so I went in.. We stood there for over 10 minutes without ANY acknowledgment from the employee who was serving another customer. Walked back further into the store to hear other staff talking and joking in the back staff area. At that point I knew my business wasn't wanted. The store missed out on $500 in sales today.
The staff are nice.....the manager is a jerk. He was very rude and demeaning to his staff the 1st time we were there. Seems to be a big control freak. They messed up our order and I am due a refund but can only get it when the manager is on duty. The tuxedos were very nice that were provided by Freeman formal wear through the store.
I had an emergency with my suit for my daughters wedding. The dry cleaners ruined my jacket. I went in on Monday to begin the search for a new suit for the wedding on Saturday to walk my daughter down the isle. I have purchased from this store in Peterborough before. Well....Russell fixed me up with an amazing suit, tie and pocket hanky and he had it fitted for me by the end of the day. Wow, what a relief. It was a great experience. Thank you so much.
Made buying a suit for my wedding very quick and painless. Staff are friendly and very knowledgeable.
Good service
Ive always been treated wonderfuly and they have fantastic customer service
Fantastic suits and shirts
Inexperienced people working in there on weekends so they tell you to come back during the week which is useless for people who have a job
Tried to get shirts tailored. They did a terrible job, and manager wasn't very nice. The manager pinned the shirts where he would tailor them, but when trailoring was done by someone else, and there wasn't much change to the shirt. I asked them to tailor it again, and they also didn't make much difference. I spoke to the manager, said it doesn't fit the way he pinned it, and there wasn't much difference, and he got angry and completely brushed it aside. Seems like a jerk, who didn't understand tailoring and didn't want to address the problem. I had to take it to a different place (QuickSew downtown), and consulted directly with the person who is doing the tailoring, which was excellent. He told me benefits/drawbacks of darts, I decided to go ahead, and it fits incredibly well. DO NOT recommend Tip Top Tailors for customizing items!!!
My husband and father-in-law had a great experience at this store. They have style and price to accommodate your need
Came out here on the tail end of a Black Friday weekend, and despite the limited selection remaining I was given expert, no-nonsense assistance. An instant 'no you need a short 42' appraisal was followed by a quick finger snap to call over another employee and prompt service. I ended up with a ridiculously ostentatious rich burgundy jacket and a huge smile on my face. Thank you, Tip Top Tailors.
Unable to tailor a suit properly to a very normal bodied man. Slightly big chest for my proportions and from what I can tell they didn't even take the suit in at all after I paid 36 extra for the tailoring. A solid extra 2 inches extra in the waist makes me look like a bowling ball. Will be taking the suit to a proper tailor to have this fixed. They use just out of high school staff, teach them the very basics, and assume that's good enough. For 400 dollars I expect craftsmanship.
Inexpensive suits. Staff sometimes know their stuff.
I was shopping for a suit for my husband. We really appreciated the friendly, professional assistance. Sheila took measurements and found the best colors and styles that would work with his style and physique. Although he ended up deciding on a suit at a different store, we were very impressed with the time, and recommendations. Tip Top had some great suits at a reasonable price; I would consider buying a suit, shirt, tie here in the future! Thanks for a great first experience with your store!
Great quality men's clothing store. The prices tend to be more on the expensive side, but I've never been disappointed.
Fabulous customer service from everyone there!! The manager, Davna, went above and beyond by driving to another location to pick up the bow tie that my son really wanted for his grad. I can't say enough good things about this store! Thank you, thank you, thank you!
Not the best Tip Top. At least half the store is Big & Tall (it's right on the sign out front), and what there is of other clothing is not a really good selection. The store in Guildford is much better stocked. Came here to buy a suit at the last minute in desperation, and found only one in the entire store that fit me. And even that I had to find myself. Staff did not know their inventory.
Staff are very friendly and helpful. Made it an easy and quick experience in picking out a new suit.
Went here for some pants. Fitted what I needed and gave me 40% off as well. Great service.
No tiptop. Update guys
Great variety for big and tall
So I purchased something from their website and once I got it I realized it was huge. So I went into this shop for a refund and this asian lady didn’t know anything about refunding and she took such a long time to even issue a refund. She looked super mad about it as well. Worst location in Winnipeg.
thats my one stop shopping centre for my clothing, men please dont fail to make it
Raymond found me a suit that far exceeded my expectations and was well under my quoted budget! Hes a sales dynamo! A real credit to the team there! Id recommend Tip Top anyday to anyone!
Got a great wool coat at a great price with no tax. What else could you ask?
Went in looking for a few suits, blazers and shirts. The manager (Davna) was very helpful and took no time in assembling options for me to try. She was patient and attentive despite having to manage an otherwise busy store with other customers requiring her attention from time to time. We developed an excellent rapport and I very much appreciated her feedback on what looked good (and great!) and what didn't. All the tailoring was done on the spot while I was trying on other clothes and picking out some socks. All the shirts I selected were pressed while I continued shopping. A fun, friendly and productive experience. Highly recommended!
Came here with my fiance and two brothers to buy them suits for our wedding. Michael let us look around for a bit to see everything before helping the guys find what they wanted and in the proper sizes. Michael was very helpful and respectful of our budget. 5/5 Recommend!
Scott set me up with a excellent suit at a great price. Highly recommended.
Today my Boyfriend had to get suited up for a wedding. With only a price tag to go off and a theme for the wedding, Sabrina Mann was the absolute best! Working by herself with many other customers coming in and out of the store. Sabrina made sure that all of his needs for the wedding! She was excellent! 10/10 I recommend going to her for your Suit needs!
Excellent service. Offered to press my shirts and there were great discounts to be had!
There is limited selection of larger sizes but I have gotten some good items at this store. Service is always good when I have gone. Only complaint is lack of larger sizes. There is no big and tall store in Kamloops. They woukd be wise to offer more larger sizes.
Bought a nice suit and pants there for a good price, needed alterations on the pants, they pinned it and charged me $35 for alterations. Week later came back to look at the pants, barely changed so I asked for alterations again, the tailor just drew lines with chalk and didn't even talk or get the right measurements. Come back and still not good enough, they then said if I got it any tighter it would rip but the place I wanted tighter was on the leg not the thigh. Came back once again and a different tailor was there said she knew what I wanted and I got charged for alterations again, last time I went and the only thing they tightened was the ankle and the whole leg was still loose, frustrated I just took it and went to a different store. Nice suits just very poor tailoring skills.
Go to Moore's. This place is unorganized.
Went in to get my son a suit for grad. Our sales person Scott was fabulous. I gave him colours and what we were looking for and he picked out the perfect ensemble. My son looked awesome. Scott was very friendly and knowledgeable. Was a great experience. I will definitely go back to see Scott if we ever need another suit!
Bigger store but during busy times it can be hard just to get help for a tie....at least they have a good selection of fashions.
So my wife and I took my daughter's grad dress to be altered. This dress was purchased brand new. When we took my daughter in with us so the tailor could properly reduce the length by about an inch or so, he immediately started to complain in front of us and the manager about doing it. But took on the job anyway. A week later we picked the dress up and found when we got the dress home, which was covered in plastic, that the zipper area had been torn then tried to cover up the error with a very poor sewing job. Naturally we took the dress back to ask about this and what had happened. The manager naturally "did not know what happened" and he'd ask the tailor when he came in. 3 days later we got a call saying the tailor denied any wrong doing, which of course was a LIE!!! When my daughter and I went to pick the dress back up now for the second time, the manager naturally had left for the day. The tailor who was still there came out and again denied he did the damage. Which understandably would have been an accident. Whether he snagged his watch on it or anything else. Regardless he did the damage. When questioned, you could easily tell he was lying about the matter. The manager who was contacted by phone was now also defending the lie. In the end I insisted on getting my money back for the initial work. Which I got back. And again, this would prove their guilt,as no one would give back money if they hadn't actually did anything wrong. Very poor and shady practices. Would not recommend doing business here.
Jeff is fantastic, I won't go anywhere else. I highly recommend him, he knows what he's talking about and easily helped me find what I needed!
Good selection ...friendly staff
Great service, affordable prices!
Had excellent service, great sale on. Life is good
It was great, the store saleswoman was really nice and helpful
The perfect store for the discriminating gentleman
The tailors really took the time to make sure I was buying the right suit. They spent time with me, asking exactly what I wanted and made sure I was happy with my purchase. A bit pricy but great quality service and clothing.
Pricey
Great place! Me and my best friend were in the market for some new fancy clothes for a posh party, this place hooked us up!
Always helpful
Kay was awesome. I assumed she was an owner. Super helpful. Super knowledgeable. I’ll be back.
Most Dumb lady i have ever met in my life. Went there for exchange the size and she refunded the amount. They dont listen what the customer says. Please pay attention to customers.
Langley store, a pleasure to shop there, such warm and wonderful people. The service and the merchandise are of the highest quality. They are also extremely good value.
Great place to stop for wears. Got two jackets at very reasonable prices couple with an unbeatable customer service.
Very professional staff that are happy to help you, high quality items for a reasonable price.
Awesome suites and great people can't wait to take my suite tomorrow!!
Best place to get your dress cloths for cheaper, also has options far taller guys.
Store looked very nice, the staff I saw interacting with eachother and another customer seemed very nice. My fiance and I were in there for 10 minutes and not a single person said hi to us or aknowledged us though. They weren't busy. We left.
Jeff was extremely helpfull, knowledgeable, the suit never fit or felt so good.
The sales women was helpful and honest.
Very friendly and accommodating staff, with a great selection of quality, well fitting clothes.
Store was nice and clean. Not too much selection, maybe it will come.
I needed a full suit for my graduation and the staff here were able to follow through. An amazing big and tall section with efficient tailoring services. Tom was the main person to help me and he was honestly so kind, friendly and helpful. Highly recommend.
Get what you pay for. Kind of
I walked in, asked for a suit. Neil went and grabbed a few (they all fit perfectly), chose the one that fit my budget. It's my lucky suit. It fits great, feels great, it moves nicely. I, since then, have bought a few shirts and a tie. It's been a great experience. Love it. And Oh, Neil is awesome
Went there today looking for a winter jacket and found the customer service non existent. We walked into the store and both sales associates looked at us and continued on with their conversation. No attempt to say hello or even how can we help you. A store that's suppose to be selling suits, formal wear and apparel was very untidy and cloths on the rack looked messy and unkept. Very dissappointed in with my experience with this store. On the other hand I was determined to find a jacket and we went to the Kenaston Blvd Tip Top store and Ryland ( Associate # 28294 ) was very helpful and I found a jacket with his help. We told him about our experience from the other store and he mentioned that he would speak with the store manager about our experience. I would not recommend this store to anyone who wants any sort of customer service but I would recommend the store on Keneston Blvd and ask for Ryland. I will post a review for that store as well a recommendation of 5 star rating.
Didn't ship an item from December 2018, it is now April 2019 and they're still haven't dealt with it. Customer service does not call back when you leave messages. Online support does not get back to you to resolve the issue. So if you're willing to purchase multiple items, and willing to roll the dice on which one won't show up for a waste of your money. Then use Tip Top Tailors. Tip Top Tailors, either send me the shirt, or the refund.
Good place to go for big and tall guys
Was out looking for a suit for my daughter's wedding walked in the store was immediately greeted and helped by very friendly and knowledgeable staff we left to do a little bit more poking around at a few other stores. But ended up back here due to the phenomenal service that we got when we were initially looking. The two fellows working this evening we're Trevor and Rob. Trevor mainly helped us out to get me into something that I really liked and Rob also assisted absolutely the best service I've had and very good pricing thanks a lot guys. And Trevor you really got an eye for Style. It was really nice dealing with people that have full commitment and knowledge of their job.
I had an absolutely wonderful time buying my graduation suit. I was helped by Jeff and he was incredibly responsive and extremely professional. They had me figured out in much less time than I thought I'd be spending, and at a much more reasonable expense to my wallet than I thought possible. Simply wonderful and would 100% buy from them again.
Super nice people, great service, will see my business again
Got a beautiful suit jacket for Christmas but when I tried it on it was too small. Tried to exchange it for a size up but was denied because there was no tag on my gift. So we're out $100 with no jacket because of an unmentioned policy that is not in writing on their receipt- which we had. The worst exchange policy of any store period.
Men can fi d great clothes.
They have a great discount rack, it's so worth stopping in to check it out.
Very, very good service! Wide selection and great staff to help. Defenitly would recomend and will come back in the future!
Great prices on fat guy clothes. Good selection for looking sharp too.
Great service
Found some great clothes at great prices. A favorite store of mine.
Very pleasant experience as a first-time customer at this location. I was greeted and offered assistance by two very professional gentlemen and felt very comfortable just browsing around. Pricing is quite competitive and the store was very clean; pandemic protocols were also rigorously adhered to. I would definitely recommend this business for any formalwear needs one might have!
Very disappointing expierence at this location. Staff aren't trained well, very unorganized, and extremely slow service. Wouldn't come back, nor spend any more time and money here. No desire to make sure the customers expierence is even satisfactory.
Was looking to get a peacoat and the staff weren't interested in helping me. There was no other customers in the store.
Nice store, good customer service, smart, well dressed staff
Great staff. Friendly willing to help a guy find the right shirts.
Great place, great sales, funny workers. 10/10 get dress up stuff here or you are crazy.
it is good but a bit busy
Great prices and the staff were great. Sarah was especially helpful and patient with my parents. They were also really friendly and they seemed like they cared about their customers.
After a poor experience at Moore's this was a breath of fresh air. Walked away with a full suit, taxes in, for under $300. The kid is gonna be a stud at his prom! No nice green ties however...
Purchased a suit earlier in the day, but decided on a lighter colour, returned it at 4:30 (store closes at 5:00), and the sales associate was very rude. Informed me that she had already closed her till, so I would have to wait a while for her to reopen it. It made me almost want to return the other items I bought there out of spite. Will never return to this store.
Had an excellent experience here. Scott was extremely helpful, and got me into the perfect suit for my wedding. Will definitely be returning.
It's a big chain suit store. Nothing overly flashy
Fabulous service
I went here to buy a suit that was needed on very short notice and it was the first suit I was ever buying. The sales associate Baldeep was amazingly polite and helpful. Got a great suit at a great price. If I need another suit I am going back here.
Great service
Helpful staff! Did proper measurements and suggested several options.
Very knowledgeable and helpful. Truck driver has never owned a suit , you made the buying experience fun and enjoyable. Thank you :)
Great customer service.
very welcoming nice selection
Great quality with reasonable prices. I needed a suit really quick but I was impressed the sizes they have because it is often a problem for me. Customer service is great too.
Great staff, great service all around! Excellent communication and delivery of suits and adjustments. Highly recommend without a doubt!
Kay is amazing. Made the experience quick and was helpful beyond what I expected. I will be back.
Went during Black Friday sale, very good deals.
Got a sale price on the pants I wanted and the sales person was personable
There's always a great sale happening here and the staff is excellent at finding your style and the options to suit you!
Difficult to find light weight pants with 56" waists to fit me so my wife started phoning around. The lady she spoke to at Tip Top said she had 2 pairs so we headed down. She had put the 2 pair aside. They fit great so we bought them both and had them hemmed. Price was excellent. Ready on time. We are 100% pleased with everything.
Great place for well-priced suits that look classy and feel great. The employees were excellent and helped me try on a variety of suits. They were excellent in their recommendations for which suit I would purchase.
Purchased many items here, always good service and fair pricing, Hristina and Natali helped me out today, good experience all around.
Kay the general manager was super friendly and helpful! she is highly professional and informative...
Medium, mostly old style clothing
Always an excellent supply of suits and ties and more.
Ok
Good selection, helpful and knowledgeable staff, good deals!
Good selection
After The salesman realized they didn't have the shirt I wanted in my size, He grabbed a shirt that wasn't my size off the shelf and tried to play dumb about grabbing the wrong size shirt. Felt very unprofessional and only cared about making a sale, not about the customer
Customer service was great today!
We left my husband's suit in a hotel two hours away. I suggested we just buy a dress shirt and pants. Tip Top had both on clearance! The guys working there were friendly and helpful. The only complaint is that the sizes for the clearance shirts were limited, but I guess you can't expect too much from the clearance section.
Went in not knowing a thing about suits and came out with an amazing experiance and an amazing suit, the ladies in there know so much about what would work well on someone and are hilarious and fun, HIGHLY recommending them for anyone looking for a good price for an amazing suit
The gentleman working here today was very accommodating
I don't understand the bad reviews either. ought a suit and tie today and Keshia was a tremendous help. Her humour, professional knowledge and authentic customer caring are what's missing in today's shopping experience in many retails stores. Kudos to the staff at TTT in Kingston!!
Great store and this men's clothing store is always a nice stop to look. Mannequins didn't seem to be as well dressed on this visit, but I am not the mannequin inspector. Staff were very nice and willing to help.
Yp it's a likable designers lovely designer all shirts coats and pants says u thank you u has choosen me my children's are very happy to wear it's a likable designer likeble staffs king likes lovely designs and body says thank you ????. Good luck
The Manager was very helpful and an all around great guy to talk to.
My hubby has difficult proportion, very tall extreme slim and long arms. Once the salesman took his measurements, he said we better go to Moore's, and then turn away to another costumer. They have really nice stuff hence the two star. But since they can only clothes men of average proportion and do not actually tailor, meh!
Love to shop from there more
The 3 stars was for the service, it was fantastic, fast, efficient. I know what I wanted and the sales associate found my needs and it was great. I’m not happy that she signed me up for constant emails.. and that’s on period ????♂️
Excellent service
My initial experience of this store was excellent! Super friendly people working there and great selection; however, things went a little downhill when I tried to return an item. When I brought an item in without a tag I was told I could not return it. Upon showing them the receipt (a receipt bearing no evidence of this claim about the tag) they told me I should have read the policies on their website (my bad... is it just me who doesn't make it common practice to read these?). Ultimately, I was told to call the customer support line. It was a frustrating, humiliating experience that I really hope you don't have to go through. Before you shop there, make sure you check out the policies (just in case).
Men's clothing
Only staff member there completely ignored us even when there were no other customers in the store.
Great service
Husband had to get a suit with little notice. Mike was a huge help, in very little time we got an amazing suit for a great deal!!
Great tailored clothing nothing like that new sharp look feeling!
Good buying experience from Michael and Lambert. I highly recommend Tip Top Tailor.
I have been visiting this business since I was teenager and that was in the 90s. Always friendly and helpful. Purchased a shirt there today. Friendly, knowledgeable staff and manager. Robbie represents the Tip Top Brand very well!
Nice clothes
Amazing service. Best help i ever got
Excellent service. The staff there are great!
Great store front
Kai Street is the guy to go to if your looking for honest, quality customer service! Great store, awesome product and constant sales ????
Good time to buy new leather jacket for Christmas its 50% off
Very good place was there last Friday thought it would be very hard to get a suit for big guy like my self really good guys freindly it was painless got it done ,quick I recommend them
I showed up right at opening with a simple request: "I have to be at a wedding in Abbotsford in 45 minutes, and I have nothing to wear" Not only did they find me a wonderful outfit, which happened to be on 50% off, but they find a wonderful second one too. It was a rush, but I left lookin pretty good, and quick enough that I made it to the wedding on time. 10/10 customer service.
Went in to shop for a new suit at the park place mall location in Lethbridge. I was helped by Kai and received amazing customer service! Staff was very knowledgeable about the products they carried and will definitely be back in the future!
Wonderful staff, great selection. Can do alterations while you shop. Ask for Ash!
Great customer service
I've always loved shopping at the Tip Top Tailors but I'll never buy from this location ever again. Unless you're dressed like you have money you wont get service. I went after work with cash in hand and couldn't get any help until I bugged one of the staff to get help and he wasnt happy me asking questions or selling me anything.
I recently needed a suit on short notice Micheal was most helpful. I would highly recommend them
It says they have big and tall but they said and I quote "they don't carry big and tall" so if you are looking for big and tall don't come here
Great service
I went here with a friend when we were getting ready for a night on the town. The staff here was amazing, they spent lots of time with us, made sure we had everything we wanted, and really had a lot of fun with us. A great way to start off a fun night was with a fun shopping trip.
Went in for rental measurements in June for a wedding in August. They were supposed to be forwarded to Nanaimo. 6 weeks later I was informed by Nanaimo that they were never sent. I went back in to get remeasured and was informed by the two employees that neither of them were trained to take measurements. This location is very poorly managed and their staff are poorly trained, how can you work at a menswear store/tailor and not be trained to measure? That seems like day 1 orientation stuff, and losing/not forwarding my measurements for 6 weeks is unbelievably unprofessional. I ended up having to get measured at Guildford Tip Top (where the service was much better). I will not be returning to this store in the future I will use Guildford Tip Top or Moores.
This is a great Tip Top location and Scott in particular is fantastic to deal with. I've shopped at lots of menswear stores over the years for work and weddings etc. This is one of the best stores I've been to and the expertise and customer service I received from Scott was second to none. Thanks guys and thanks to Scott in particular!
Fantastic experience. The staff was very welcoming an knowledgeable. They clearly explained everything I needed to know as a first time suit buyer. They were also able to accommodate for my uncommon measurements and got me a suit that fit perfectly for my 2 week timeline. I will definitely be coming back here the next time I need a suit.
Just had the best experience buying a suit for our son for his grad. We walked in and were greeted pretty quickly. The associate mike, asked if we just wanted to look around first or did we need his assistance right away. I loved that because he wasn’t pushy at all but willing to help if needed. He got an idea of what he thought our son would like and got him to try it on. He was very helpful and easy to talk to. We really enjoyed his customer service. And we bought the suit! Thanks Mike and Tip Top tailors langley for knowing what great customer service is. We will definitely be back and recommend you to others.
Good selections of men's clothing
Very helpful staff I recommend this place for sure
I had a great experience shopping at the Langley store always. Scott and everyone else were just awesome. People are just so friendly there. I am sure you will like them if you deal with them in person.
At one time this was the place to shop for formal wear, great business attire for all sizes. Unfortunately has gone away from big sizes, notice very few outlets left within Winnipeg. This location has a trendy crowd as chosen patrons, staff very friendly, & knowledgeable.
Always great service! They know what they're talking about, and they can help anyone find a suit to, ahem, suit them. I will be back, again and again.
Horrible customer service! Store manager is very unprofessional and rude. Worse experience ever. Not even sure how this store is still in budiness. Kingston stay clear of these guys. Buy or rent your suits/tux from any where else but these guys unless you want to be very disappointed. I have to give them 1 star in order to leave a review but in my opinion they are not even worth that!
Incompetent staff, poor management, and seriously lacking communication skills. We had to drive back the night before the wedding, leave the rehearsal early because of incorrect measurement. We weren't offered an apology, compensation, or any kind of remedy. Not one suit was measured correctly. Went through head office in the following weeks, and they did nothing but say they were sorry, but they delivered on time so there was nothing they could do. Do not recommend. The groom got his suit from Moore's and had a much better experience, no issues at Moore's what so ever.
The staff here is always very friendly, professional, and helpful. I have been here many times and am always impressed with their service. I will always return here when I am in need of some nice clothing!
Great customer service
Very nice professional staff, we used them for multible weddings over the years. Very easy to set up a account for a wedding party, they fit you in minutes and tell you everything you need to know.
tried 3 times to get sleeves shorter. they charged me $28.00 and did nothing and laughed at me. if u get a black man or Pilipino woman serving you walk out and try a different tip top
Always treated extremely well here. Kevin (I believe this is his name) is great and the reason I return. Excellent.
Great Experience. Great staff thanks for the help today! great prices highly recommend!
I bought a suit for my son. The staff was very helpful and knowledgeable. Enjoyed shopping there. Highly recommended.
An amazing experience! I have to give a shoutout to Jeff for his unparalleled customer service and product knowledge. My Fiancee and I went in looking for a wedding suit and we were able to find everything we wanted in under 30 minutes and it was still $50 less than just a rental at Moore's. Thank you Jeff for making wedding shopping what it should be, an enjoyable and fun experience.
Alex was extremely helpful and really went above and beyond. He was very eager to help and make sure our experience was pleasant and memorable. Thank you!
This place is amazing. Alex is the man, ask for by name. Extremely knowledgeable staff and fast service. Recommend starting here, you won't need to go elsewhere.
Great service and clothing.
Great place with great staff. They are very helpful. They no longer do suit rentals for weddings, but they do however do suit discounts for wedding parties. I not only get to keep the suit for my friends wedding, but I also saved money! If you buy only the suit you'll pay $250 plus tax per person. I paid well over that for a rental in the past at another location.
Great service, friendly,staff,much more affordable than mooores
Nicole and kyla need a raise!!!!! Went in to get a suit for buddy's wedding. And for a guy that doesn't know a single thing about suite's. the two of them where vary professional in helping me make alterations and ultimately making me look dam good for buddy's wedding. It was a fun experience all around and just another great story to add to many that will come on buddy's wedding day. Will definitely shop there again!
I was given great service. I am also a fairly tall guy 6'2 and they had many suits in my size as well as dress shirts
Great products, helpful staff, not sure what I would do without this place.
They got them nice clothes.
I dealt with Scott this weekend while getting a new suit. What a pleasure he was to deal with! Knowledgeable and professional. I highly recommend him and hope he makes management one day!
Excellent service from Ash. Very hard working guy. His ability to multi task in high volume is superb. Talk to him if you have any questions regarding anything related to styles and he will tell you what looks good and what doesn't. Thank you for a wonderful experience and keep up the good work. Highly recommended!
Great rates and staff!
The selection was great , sale prices were awesome , and service by the young man ,Neal , was extremely helpful , great overall experience !
Never been here
I had some pretty poor alterations done on about 6 pairs of suit pants. So bad that they split open and I had to take them to another location where I moved to not only be fixed, but re tailored as the fit was pretty bad. This is reflective of the seamstress who did the work - absolutely awful. The reason I’m giving 4 stars is because the customer service through this has been very good. Russell has been the one arranging things for me and he has been excellent in his communication and professionalism. They have great staff, but their seamstress should be fired.
ALWAYS BAD CUSTOMER SERVICE I WOULDN'T GO THERE ANYMORE
This was an awesome place with very friendly and helpful staff. Genuinely enjoyed my experience!
Helpful, knowledgeable staff and fast service
Came to buy shirts like a 18 inch neck but the guys measured me up and got me a 17, service here is unparalleled in Kelowna. I always feel welcome and the guys and girl are super friendly and give you time to look and no pressure to buy, I always buy! And I always come back. Great job!
Arrogant, rude employees. Went in looking for a new dress shirt, knowing I need an approximate XL shirt. First thing he says is I might have to measure you and send you to the Big and Tall store, gesturing to my stomach. Who knew a 225lb guy was fat? Never going there again.
Went in looking for shirts for my groomsmen which are smaller guys and told the man that i had already got my stuff from george richards so im good. The man working seemed to still go out of his way after that comment to tell me i was too large for his store. He then went on to bash tip top for being too expensive which is extremly unprofessional in my opinion. And the worst part is i can almost garuntee that if tip top replies to this review it will be the same copy paste response that has been posted to every bad review.
When you explore the fantastic inventory in store, you will see how easy and accessible the clothes are for men of all sizes Aside from the inventory, Kay is fantastic to work with. If you’re in for a whole wardrobe or just one or two things, Kay will be there to assist in which every way you need. Thanks Kay for making clothes shopping go from a high stress activity to a very enjoyable experience
Great service, much better deals and sales people than other competitors in town! Will be coming back again
Great men's clothes, husband's favorite for dress clothes.
Did not go there yesterday i have no idea why i was asked how my experiance was when i didnt even go into that store just walked by it.
Recently rented a suit for my husband for our wedding our experience went from 1 star to 5. He originally got his measurements done in Brampton and we had it delivered to the Kingston location. It came 3 days before the wedding and the measurements were totally off. The suit looked 2 sizes too big and we were not happy. My husband wanted to just buy a suit and was super upset and frustrated but the staff at the Kingston location were amazing! Brian was able to resize him and get a new rental in the next day and another lady (didn't get her name) she was blonde and full of energy. She was there the next day to help us try everything on and made all of our stress go away. They allowed us extra time to bring the rental back because of all the stress we went through. I would 100% recommend the Kingston location to anyone looking for a rental for any occasion.
Knowledgeable staff..had my size a 50 regular in stock. Tailoring done in 48 hrs..
no one in the store but us 2 workers and no one offered to help us.
Don't know tip top tailors but if they mean George Richards or whatever it's good for big an talk but pricey unless it's sale days
Good prices and helpful staff
Excellent service and knowledge staff
I went in looking for a few items and the person working could not have been more helpful or attentive. I was able to get a few dress shirts and other items quickly and for a great price. To top it off Brian (the manager working at the time) steam pressed one of the shirts for me as I had told him earlier that it was for a job interview. I will certainly be going back in the near future.
What a wonderful experience. I'm not sure the name of the gentleman who helped us but he was working at noon today. He was so helpful and kind. My husband has a hard time finding suits and we found one that fit perfect and looked great. Thank you so much!!!
Great staff found everything we needed staff were very helpful
Do not rent your wedding suit here. They will botch your order and leave you stranded on the big day!
Good service
I have been to numerous Tiptop Tailor locations. This one has got to be the worst for service. The worker totally ignores my existence. I think his name was joshua or Jacob. I think he was scared of me.
Very pleased with the service. The clothes fit nicely and the price was reasonable.
This particular location is not the best even though it’s the biggest near me and the staff is not particularly friendly I shop at tiptop quite often but in the mall is much better
Great for rentals. Good price and good tux
Was actually laughed at and told to go somewhere else when looking for dress shirts.
My wife and son had the pleasure of dealing with Jeff in the Kelowna store at Orchard Park yesterday. He was extremely helpful, friendly and knowledgeable. He went above and beyond their customer service expectations. Thanks very much Jeff!
Tailor I interacted with today to fix cut in jacket sleeve was very kind and helpful. Service like that is why I am a customer. Thanks
Found a great jacket, just needed some little tweaks. 2 weeks and 3 attempts later, the jacket is ruined and I have to take a refund because the store manager has to acknowledge there isn't another left in the country that size. Incompetent tailor actually argued and blamed me for his mistake. Unreal. Will never go back here again
Staff was extremely helpful once I confronted them and asked for help after standing in there for 10 mins listening to them gossip.
Came in 5 hours before a wedding I had to go to. I dont know the name of the young guy helping me but he took my measurements and found me a suit that fit, got pants altered, shirt pressed and even tied my tie for me. These other folks must have a stick up their ass because I saw all sale associates out on the floor willing to help. If youre complaining about it being big and tall well thats silly because it says that's what it is on the damn sign. Keep up the good work guys!
I went in to Tip Top Tailors yesterday. I was greated very professional and politely. I greatly appreciate the help, the new wardrobe. Thank you
Great staff!
Prices are super overpriced for low quality clothing. The Asian women there is the worst. She is super rude
I see that there are some bad reviews here and I personally believe that it is definately not the case here. I have nothing but the utmost respect for this store and it's staff. I have purchased many items from them and received top notch service. Jack the manager is very knowledgeable and is very respectful towards clients. He goes out of his way to make you feel comfortable and answers all of my questions. His staff are well trained and know what they are talking about and are always helpful and courteous, its a joy to shop here and I hate shopping. I recently had an issue with some shirts I had purchased and Jack the manager handled it with class and made things right. The way they treat clients is without a doubt in my mind how retail business should be. I would and will recommend them to everyone I know. John Henderson
The guy helping was very polite and knowledgeable. Deals were pretty good too. Beats Moores
One of the best shopping experience I have ever have
Keshia was very knowledgable and helpful when my husband and groomsman came to get fitted for their tuxes. She was accommodating and supportive when I called last minute to see if a last minute pick up change would be possible for one of my groomsman. Entirely unrelated to her, one of the groomsman was sized incorrectly by another associate which caused some problems. To the company's credit, they rush ordered a new jacket and vest. In the end the guys ended up looking great, especially my husband whose tux fit as if it was tailor made for him specifically. Huge thank you to Keshia specifically who was a really big highlight to our experience. I would recommend asking for her if you are thinking of renting from tip top Kingston. She is fabulous and creates a memorable experience.
Excellent customer service. Great 30 day sale on right now. Get shopping while selection is at its best. Overall a great shopping experience.
Our first experience with Tip Top Tailors in Winnipeg Manitoba was a great one. The sales person was awesome and we ended up buying a high end suit with tie shirt and belt. Unfortunately our next visit was not so good. We were getting married and went to Tip top in Nanaimo where we bought 3 dress shirts (one for groom, one for best man and one for my son who was giving me away) The sales girl was awesome but unfortunately gave us one shirt the wrong size which we didn't notice until we got home to Kamloops. We still had time before the wedding to exchange so we looked up the closest Tip Top and made our two hour trek to Kelowna. The store gave us the right size but it still neede to be altered so the seamstress they had on messured my husband and said no worries we'll send it to you on the bus no problem. When we received the shirtn(COD) the sleeves were about 3 inches too short and the shirt still needed to be taken in. When we called the manager at the store he was trying to blame us even though his seamstress took the mesurements. So once again we had time running out before our wedding. He sent us a new shirt which we were going to have to get altered here as they didn't have time. We received the shirt 3 days before our wedding and over christmas holidays. We ended up going to Moores and they said they'd do there best to have it done for us the following afternoon. It was done 50.00 cheaper than what Tip Top originally wanted to charge us for there same alteration. When we asked the manager about all our costs for there screw up he didn't want to do anything for us. Will we deal with Tip Top again becasue of him, no!!!! Moores will be the store we buy from I work in customer service and know what it takes to go above and beyond and unfortunately Kelowna Tip Top has now tainted our belief in there store. You failed!!!!!!!!!!!!!!!!!!!!!
Great service
I bought a brilliant suit for a good price and enjoyed amazing service. Highly recommend.
Jeff has always been my go to guy when it comes to formal wear and was the obvious choice when I needed to get outfitted for my wedding. The selection, service and cost was wonderful. Jeff and the rest of the staff were helpful with suggestions, sizing and making sure everything went smoothly. For an event as important as my wedding, I wouldn't trust anyone else.
Great service
Thank you to both Sabrina and Brian at Tip Top Tailors in Kingston, Ontario. They demonstrated excellent customer service and went above and beyond to help me organize the wedding attire for myself and the groomsmen. Both Sabrina and Brian were extremely friendly and happy to help! They made the process super easy.
Absolutely excellent service, great staff. Worked with both Kay and Scott, and they were very helpful with my choices. Fast service with alterations. Good prices and excellent selection. Will continue to buy all my clothes there.
Tried to find a suit , no help was offered.
Always friendly, helpful and knowledgeable staff. I will be sure to return.
I have very little experience purchasing suits. The time had come to find one for my daughter's wedding and I walked I to your store. At once the attendant, Bill came over and offered assistance. Once I explained the situation he introduced me to ," the suit buying experience". I told him my sizes and he quickly corrected me. He knew immediately my size and what looked good. After trying on my new suit, I was elated with the fit and style! Bill was indeed the consummate professional, through and through. Thank you for a wonderful experience!
No values here
Great customer service. We were in here to buy a nice suit for my fiancé, but on a budget. Scott helped us with everything and did an excellent job, finding numerous suits (which all looked great) for around $200. We weren't pressured to buy anything outside our limit. Great shopping experience! Thanks Scott!
I've always liked this store, it has a good selection of men's dress and casual clothing and I've never found it very expensive compared to some of the other clothing stores in town. The staff are always friendly and knowledgeable, especially the two gentlemen that have been there for decades. They always say hi and you never feel ignored, even when you're just browsing. When I recently went in there shopping for Father's Day the store had just been renovated as well, looks great!
Brought two bridesmaid dresses in to get altered. Great staff, fast service, dresses fit like a glove! I definitely suggest going here if you need a suit or just need something altered!
The manager was wildly unpleasant and unhelpful, which convinced me not to buy a suit here. I've also had terrible experiences with other locations.
Decent enough if you have a look for the sale items . Not the best quality or selection.
Very helpful and high quality but can be pricey
Very good staff and nice quality
The staff was super friendly and extremely helpful!!
Fantastic service from store manager Wade, I shopped all over for my groomsmen and Wade absolutely crushed it with his exceptional service, got all my guys outfitted at a great price, everything perfectly tailored and on time despite the pandemic. Definitely recommend going to see him for wedding parties!
Wow! What a great new look with amazing choices!
I shop for my fella at tip tops and they have some wonderful sales at times. Also very helpful
I took my 17 year old son in last evening to find a dress shirt for his grad pictures. The young man working (forgot to get his name) was so helpful and friendly. He even took the time to teach my son how to tie a tie. I am very impressed with the service. We will be back for sure!
super nice staff and high quality clothing
Great collection business casuals and equally good service.
We bought 2 sweaters on sale. Great deal.
No staff in sight! when she did come out was very rude and did not want to be bothered with helping. I will not be coming back here again !
Liam was awesome and helpful
Nice staff and good customer service