We have the feddbacks of real people who purchased the products and services of SUITS By Curtis Eliot Ltd. (Tailor) in the territory close to Jasper (Canada).
Currently the business has a score of 4.7 stars over 5 and that rating was based on 127 reviews.
As you can read, the average score it has is basically the highest, and it's founded on a high number of scores, so we may say that the assessment is very credible. If people have bothered to evaluate when they've done well with the business, is that it works.
As you know, we do not usually stop to place reviews when these are positive and we usually do it only if we've had a problem or incidence...
This Tailor is included in the category of Men's clothing store.
My 3 piece suit turned out great and I'm sure I'll wear it again for different personal and professional events in the future. Only issue I had was the custom button up shirt neck was way too small and I couldn't button up all the way with my tie...
All the the guys at SUITS By Curtis Eliot are excellent! They’re professional and very knowledgeable and of course great guys. Ritchie went above and beyond to make sure I was happy with my suit. He made sure every detail was taken care of and the fit was perfect. This kind of attention to detail is rare. I’ve already had many compliments on it. Thanks so much for all your help! See you again soon. ????????????
Unbelievable experience. These guys were very professional and the custom suits came in on the timeline they mentioned. We didn’t need any alterations to our suits. They nailed our dimensions when we had our fitting. Can’t wait to go back!!
Did a fantastic job on my suit would highly recommend. Communication and customer service was fantastic
Absolutely love the suits we got made here. Highly recommended!
Always top service at SUITS. I have been buying from them for many years now. They are continually adding new technology to make the fittings both more accurate and convenient. I appreciate their honest advice and sound style advice. Highly recommend.
A couple of friends recommended Suits by Curtis Eliot and when it came time to get a new suit for my wedding, I booked an appointment. The staff are friendly and knowledgeable. Getting to customize the style, fabric, buttons, etc may seem daunting but the staff will provide great suggestions. The suit was ordered and within 4 weeks it arrived measured to my fit. Putting this custom suit, it immediately surpassed my already high expectations. I highly recommend Suits by Curtis Eliot and I look forward to going through the creative process for my next suit.
My Suits by Curtis Elliot experience was great. I ordered a custom fitted suit and not only did it come out in the quality promised, they delivered it directly to my office after a small alteration. This customer service level was unexpected and very appreciated.
These guys are supposed to be the specialists and experts in suit making. I went to them at their Edmonton location sometime 1st week of February 2020 to order a suit for my son. Appointment 1: Nana Kwame was the consultant. Measurements were taken and things went well. The suit was ordered at a cost of $830. Despite the concerns in delay in delivery due to COVID situation in China, we got the email informing us to set up an appointment for try-out on March 3rd. Appointment 2: We went for the first fitting try-out so excited as it was my son’s first custom made suit. Except for the vest, everything was a disaster. Every single basic measurements of that order were way off to the short side. Detail below: - My son is 17 years old, a skinny person. The pants were so tight that he couldn’t even pull it up. When he did it with utmost difficulty, pants’ length was at least 3 inches short from where it should be, - Shirt was made so tight and the sleeve length was way above the wrist, - Story of the Jacket sleeve wasn’t good either. Again, so short, way above the wrist. We are talking about just the basic measurements here and we were utterly disappointed. Limrah was the guy who helped us with fitting, and I could watch the frustration on his face. His comment was, “ he can’t wear this, we will try to fix it, there’s only so much we could do depending on the slack available. We are such a company that if it’s bad we will just make you a new one”. Re-measurements taken and we were sent home. COVID was at its full swing and we didn’t hear from them until I called wondering the status mid of June. A guy named Sean picked up the phone looked up and said your suit is ready. Set up the appoint for that weekend. Appointment 3: Went there and Sean himself attended us. Following was the result of the 2nd fixing: - Pants looked just ok (accepted. though expected a slightly loose fit as my son is skinny), - Shirt sleeve still bad not satisfactory at all (I believe that’s all they could do as no more slack available), - Jacket sleeves were still not at where it should be, at-least an inch and a half above the upper end of the wrist (Again, I believe that’s all they could as there wasn’t enough slack to fix) We were sent home promising to fix (In Sean’s terms, these are all the process of alterations in making a suit. For me, it was not an alteration but a desperate attempt to fix the screw-up in the initial basic measurements inputted into the computer (Nana took the measurements and inputted all those numbers into the computer at once from his memory at the end. As well, he boasted about his memory and number skills to us. By the way, I’m a Chartered Professional Accountant and I know how easily people make mistakes with inputting numbers). Two weeks passed, nothing heard again, so I called to check in. Sean answered and said, “since you weren’t happy with the sleeve length of the suit, we are doing a complete re-do of the sleeves and it should be ready in 2 weeks”. Appointment set on July 25, 2020. Appointment 4: Went there for the fourth time and Sean attended us again. Following was the result of 3rd fixing: - Jacket sleeves looked better, but the length is all the way down to the knuckles, - Shirt sleeves still not much improvement, still above the upper part of the wrist, Noticing this, I asked Sean if anything could be done to lengthen the shirt sleeves. Following was his legendary response: “No, it was all perfect last time and you were the one wanted to lengthen the jacket sleeves” After five months of waiting, now, my son ended up with lousy first ever custom-made suit with jacket sleeves all the way down to knuckles and shirt sleeves hidden above the wrist. Is this the way how shirt sleeves and jacket sleeves should look? I have a dozen of them, none of them look like the one you did for my son, Mr. Sean. Had a terrible experience and money down the drain
My husband & I just had our wedding last month & we couldn’t be happier with the suit he got with you guys ! From the start to end it was smooth sailing, worry free, relaxed , fun & most of all a perfect wedding suit he will always cherish. You guys are great to work with. The suits you make are very nice . We will be recommending everyone to you guys. Thanks for making our day that much more memorable!
An incredible experience, super convenient, and incredible quality! Love it
Made it work during Covid! So happy to have found this place, and will be coming back for all suits in the future. They made the entire experience positive and professional especially during a pandemic.
Out of all the suits I have my fav 2 are from here. The selection and service are top notch. The wait... worth it.
I would definitely recommend Suits By Curtis Eliot. My whole experience all the way from fitting to final fitting was great! Very friendly and knowledgeable staff . I was very impressed with the amount of time it took to get my suit and very impressed with the final product.
The experience created by Jared, Nana, and Ritchie is incredible. Each of them made a connection with me from the first meeting to choosing the details to the final fit. I’ve bought suits from them twice and each time the designer I worked with was patient, encouraging, and invested in crafting the right look with me. They’ll always have my business because of this and I’ll keep telling everyone I know to check them out.
Decided to go with a custom suit for my upcoming wedding and am extremely pleased with the end product. Having only owned one other "off the rack" suit in my life, it was very easy to notice the difference and feel complemented. The choices available to me were tremendous and found exactly what I was hoping for by going custom and then some. I was very happy with the price as well considering what I was getting. If I need more suits, I will be coming here again.
This place is an excellent stop for a suit of any kind. I now have a unique grad suit that I’ll cherish for a long time. Though it’s a bit on the pricey side it’s worth every single penny!
Was referred to these guys by a friend and am very happy I gave them a shot. I got 3 suits and 3 dress shirts and am very happy with the style and quality of …
Excellent service, full accessibility and premium products
One of the best customer service experiences of my life. Nana and the team were awesome. Highly recommended for any wedding or suit needs.
I just had my first two shirts custom fitted by Curtis Eliot. The staff was personable and professional, and the material and product is first class. Excellent quality AND affordable. I highly recommend Suits by Curtis Eliot. Special thanks to Lief for taking the extra time and care to assist me with my order. Big thumbs up.
I’m 6’5” and 300lbs and have been buying my clothes from Sean, Jared and Ritchie at Suits by Curtis Elliot for the last 4 years. All the items fit great and I’m constantly getting compliments on my style. Suits by Curtis Elliot has definitely taken me from an off the rack guy buying clothes just before special occasions to constantly increasing my wardrobe while feeling comfortable, confident and stylish. Thanks guys!
Picked up my order consisting of a suit and half a dozen shirts. They all fit perfectly, which is next to impossible given my measurements. Incredible attention to detail, superb quality and incredibly quick to arrive. Thanks gents!
I "won" a gift certificate for a suit by these guys. I booked my initial consultation and we decided to go house brand and get two suits! The process was fun and painless, lots of options to really customize the look, keep it downlow professional or crank it up and be bold! I of course did both. The suits took about 3 weeks to arrive, and on the first fitting, everything was perfect. Pants where hemmed to the right length, jack fit like a glove. So far very, very happy with the price paid and the quality of suit.
The staff are top notch! Knowledgable and detail oriented. Very helpful in making the experience very easy. When you have hundreds of patterns, buttons, fabrics, styles to consider it can be somewhat overwhelming. They were instrumental in making my million dollar look for a wedding I was attending. I had so many compliments! Thanks gents! Looking forward to my next custom suit!
well priced custom suits. they measure you up and send it off to get made
I had Suits fit my groomsmen for my wedding. I can't say enough good things about how they managed to pull it off despite how getting all my guys to get in for fittings was like herding cats. They were super accommodating and the end product was perfect. I get asked all the time when people see our wedding pictures who did our suits and I can refer anyone with confidence to these guys.
Great customer service, they were able to get me a 2 piece suit on short notice. The fit is spectacular and the material is good quality.
Great service with very friendly and knowledgeable staff. Nearly endless designs to choose from at good price points and everything is customizable. You can make a very expensive suit with fine Italian fabrics or a more cost effective suit. Would recommend this place as I had a great experience here when buying the wedding shirt that I required.
Shockingly awesome experience. Down to earth, relatable, sharply dressed guys selling amazingly comfortable suits. Never had a suit or shirt fit so well! Definitely not going back to off the rack ever again.
I received 2 shirts as a gift. She booked the appointment a month before a wedding so that we'd receive the shirts in time. We were told that the shirts would take 2-3 weeks to arrive. Unfortunately, we didn't hear from the guys at the shop in that time period. We had to reach out to find out what was going on. They told us that there were issues with customs. Communication could have been better. When the shirts arrived, they were amazing! Jared (I believe that was his name), made up for the delay on their end by throwing in an extra shirt for free. They make you feel really welcome at the shop and are knowledgeable. The only complaint I have is the communication, but as I said, they definitely redeemed themselves.
If you want top notch service and to look great in a suit this is the place. Cannot wait to add to my suit collection down the road.
Had a great experience for my wedding suit. Will definitely come back for future suits.
Excellent service, fitting, material, styling and advice. Very professional, and accommodating. Highly recommended.
If you need a suit, go here. You won't be disappointed. Fit, quality, and experience are unmatched anywhere else in Edmonton. I had my first appointment with Jared in mid April where he took my measurements and helped me design a suit. You choose basically everything - fabric, collar felt, liner, buttons, and the list goes on. Throughout the design process, where I was unsure about something, Jared gave me a couple of recommendations and explained how each option would impact the overall look of the suit. Less than three weeks later, the suit came in. I had my fitting appointment and the suit was basically perfect. One minor alteration that is barely even noticeable. I'll be coming back for a sport coat and some chinos this summer.
Excellent customer service and quality end products. Highly recommend.
great clothing, love their style. My first encounter was with Matthew Eaton. Just a great guy, he let me use his laptop to download firmware for my camera, even though i was not a customer he went out of his way to assist me. Their clothing line is awesome, my next suit will come from here.
Great suits, reasonable price. Jared Berry helped me with my wedding suit and I couldn’t been happier. I will be back.
Amazing personalized experience. Very much so looking forward to getting my next suit from them.
My son and I purchased suits and shirts for his graduation and we are extremely happy with both the quality of then suits and the amazing service. The suits fit great and look even better. Neither my son or I have average type builds and having custom sizing is a huge bonus. I would highly recommend checking these folks out if purchasing some dressy type clothing.
I have found dealing with this company has been an extremely positive experience. Their customer service is exceptional. I truly feel that I could call the representatives at any time and be extremely satisfied with the results. It is an old school type of customer service with amazing suits.
Selection is stellar, service is impeccable. Will be back
Buying my wedding suite from here was a great experience. I have a very hard time finding a suit that fits properly, and have never had a good experience shopping for them until I came here. I was nervous about the time required to have the suit ordered but they were right on schedule, and I couldn't be happier with the results of the perfect fitting suit. It was well worth the wait. The price was pretty comparable to what I would have ended up spending elsewhere for a nice 3 piece suit which was a bonus. I highly recommend Suits by Curtis Eliot.
Over the past year I've gotten to know the staff pretty well and they are the only store I buy suits and shirts from. They've earned my business by suggesting the latest trends and styles, fixed any issues I've had and genuinely made me feel like a friend, not just a customer. All this at a prices that can't be beat. Richie and Jarred have gone the extra mile for me and Suits by Curtis Eliot always has me looking good. Frequently get compliments on my suits an shirts.
Good guys, great suits.
Great experience! Will definitely come back. Not knowing much about options for custom suits and overcoats, they made the process easy. Shout out to Nana, Jared, and Ritchie!
The guys there are super friendly, made it experience smooth and easy. If you want a custom suit that expresses you.. Curtis Eliot is the way to go.. I will be returning soon for my next suit
Another great suit with another great experience. Time and care was spent with the initial design and measure up. When the suit was in, no additional alterations were needed. New suit turned out perfect as expected.
Excellent service and knowledgeable on what will look good and what won't look good. These gentlemen will get the right look for you!
A friend of mine gave me a wonderful gift of three custom made shirts by Curtis Eliot. They arrived today and I absolutely love them. Fantastic fabrics, craftsmanship and presentation. Thank you Jared for making it all happen. You guys are amazing. :)
We had a suit and shirts made for my fiancé for our wedding and business. We received incredible customer service, one on one attention, and appointments were never rushed. The quality of the products and the attention to details is fabulous!! We won’t be buying “off the rack again”. And I intend on getting my own “girly” suit made.
Horrbile execution on a great buisness plan. The groom and myself had come in 6 months prior to the wedding and had to come in 6 more times for refitting, they even brought my suit in in the wrong color, only recieved the suits days before the wedding. Guys are friendly ,great atmosphere but was very stressful for the groom cutting it that close to his big day. We were also told that we would be contacted after the fact to come in for a complimentary fitting of a pair of pants or a custom shirt to make up for the sour taste left with us after but were never contacted .
Nana went above and beyond designing a tuxedo for my wedding. The entire experience was amazing from start to finish. Hands down the best fitting suit don’t waste your time going off the rack go down and get yourself a custom masterpiece you won’t be disappointed. Special Thanks to Nana for all you did for me. Mike Costa
Very friendly and knowledgeable group. The entire experience went great. I would just say go into this knowing what you want. I think for a first time custom suit session more than one hour is needed. There should be that option as it is easy to be overwhelmed with all the choices. But I get why it's set up that way and once you know I think suit #2 will be quick and smooth. After deciding everything the suit was ready to try on within a few weeks only. Alterations were quick and easy. Can't wait to get pictures at the wedding this fall. I will definitely be coming back for more in the future. Thanks Nana and Sean.
I needed a custom suit for my wedding in 3 weeks and they came through. Very nice quality and well fitted suit. I had endless compliments about my suit, very satisified with the service.
Quality materials, excellent service and very knowledgeable staff. For the most personable custom suit experience in Edmonton, this is the place to go, for a reasonable price!
Learnt a bunch that I didn’t know from Nana and got to custom build my suit. Suit came in fast. So glad I came here. I’ll definitely be back for another.
2nd time I’ve used this establishment for my suit needs. Nana at the EDMONTON location was a superstar. Highly recommended
Great quick service. Clothing all came out great! Would recommend to any one for any occasion!
I had a terrible experience with getting suits from here. I was getting a suit for my wedding and my groomsmen. Several fittings and alterations later and the suits were still wrong. Will never deal with them again.
These guys know what's up. I went in not knowing what to expect, and they helped me through the whole process. I would recommend them to anyone looking for a custom suit. Fast turnaround and excellent service.
Absolutely amazing experience! Went in with no expectations and was absolutely blown away by the service Nana provided. Not only is he extremely knowledgeable about the products but he is understanding and extremely patient as I originally had no real idea what I wanted in a trench coat and overcoat. The quality is amazing but the service provided will bring me back.
Great from start to finish. Love the suit. Good quality material. Everything I asked for was completed just like I wanted. Highly recommend!
Great customer service Initial fitting to end result was easy Plenty of underground parking available
Customer service is horrible. Apparently having proper email etiquette or getting back to someone is too difficult for them.
Called twice prior to my sons grad suit appointment, was given the grad price of $650. Booked the appointment picked out all the details went to pay and was charged $971. Picked up the suit and discussed my concern and was told the prices were raised due to Covid. If you are quoted a price it should be honoured. Not a great way to run a business.
Online booking was easy. Professional advise, easy and fun process. Opportunity to pick everything from fabric type color style and even custom embroidery. All safety protocols followed with the one on one consult. Suit came fast, exceeded expectations. Perfect fit. Went above and beyond by refitting my last suit. Amazing people amazing place. Hidden gem in downtown Edmonton
Couldn't recommend the whole group at Suits by Curtis Elliot more. I went with my Dad and brother to get suits for my wedding in Vegas coming up this November. Jared and Nana were fantastic taking us through the process with no pressure and answered all our questions. They helped us through all the options to find really unique suits we have all been super happy with. There was no hard upselling and they helped make the whole experience a lot of fun and really exciting. The suits themselves are great quality and they took the time after they came in to make sure with alterations that they fit great and we were comfortable with the end result. Thanks so much to the whole team who were really friendly and made our first experience getting a custom suit such a positive one. The value for what you get can't be beat with the level of service and expertise they provide along the way. Thanks again and we can't wait to show the suits off on the big day, you guys are the best!
Couldn't be happier with our suits and Experience. the Staff was friendly and very knowledgeable. Getting a suit can be very over whelming and they handled everything like Absolute Pros. would highly Recommend.
The suit is everything I could of hoped for, love it. The service was incredible. And the process was so easy!
Second suit and accompaniments. Excellent support on alterations 3 years after delivery. Great service and delivery. Great design advice.
Very helpful! I love the suit I bought. Ask for Nana!
Great service, staff were very professional yet humourous. Will recommend
These guys are awesome! Decided to give them a shot after being referred to them for their top notch professional approach from a few of my co-workers. I walked in on a Thursday after work and was greeted by Jared, he explained me their process and how they custom tailor their suits with a number of different measurements that most tailor's don't. My body is a bit off in the arms and the shoulders but Jared made sure to measure each part separately for a complete custom Fit. We sat down for about an hour and half and picked out different fabrics and jacket styles for my Big Day. They have a ton of different styles to try out to find the perfect suit, and a ton of different inside liners and buttons to truly tailor it to anyone's liking. The suit was here within 3-4 weeks and I was told to come in for a final fitting in case there was a need for some minor alterations. There was no need for the alterations as the suit fit every part of my body Perfect. Big shout out to Jared, Nana and Ritchie for all of their help throughout the process, these guys are easy to get ahold of and always respond quick to emails. Thanks for hookin me up boys! I will definitely be back
Top notch experience from start to finish. Highly recommend checking them out !
Don’t even know where to start with this post as the service and execution was so bad that I never even received what I paid for. Rich took my money in turn for 9 pairs of pants and shirts for my WEDDING. Half of my groomsmans pants and shirts were a horrible fit and my shirt never even showed up. Yes the grooms shirt never showed up. Not a phone call to explain or email and won’t even respond to my email. If I could put zero stars I would. I still don’t have a shirt which is technically theft. Don’t buy from these clowns.
This place exceeded my expectations by far! Nana read my mind in every little detail I was looking for. When I got the suit I was all smiles when I tried it on in person. Seriously will be recommending and using these guys in the future. …
Great experience! The clothes I ordered were an excellent fit! My go-to place for suits from now on
Had two shirts and a 3 piece suit made as a trial. Everything came out great, will be back for a couple more suits and some more shirts. Turn around time was 3 weeks.
The team at Suits by Curtis Eliot were an absolute delight to work with. Excellent attention to detail, and amazing results. My entire wedding party will look fresh as hell.
I’ve been using Suits By Curtis Eliot for several years now. Always a great product, and always great service. The team takes the time to answer all your questions to make sure everything is right for you. I highly recommend them as the only choice for your suits and shirts.
Very easy to deal with. Nana is amazing and very knowledgeable. You will not leave there looking bad at all. It’s a new you at all times. I will definitely be going back for more.
The people make this place the best. Great guys and service selling good product.
Outstanding service, friendly atmosphere, unique perspective. Highly recommend SUITS By Curtis Eliot Ltd to anyone looking to elevate their suit game to the next level. From start to finish the process was smooth, professional and stress free. Here's to hoping that the wedding goes just as well!
Nana and the gents at Suits are the most accommodating, knowledgeable, and friendly people you will have the pleasure of dealing with. I will never even think of going anywhere else for a suit. The prices are great for the quality and expertise that you’re paying for. I have and will continue to recommend Suits by Curtis Elliot to everyone I know!
Was ready to purchase a suit for our wedding and was really hoping to get things ordered on the same initial visit. Unfortunately customer service was extremely unwelcoming. After looking through color swatches for about 10 minutes with little help, we asked if we could bring the swatch just a few steps out the store to see it in natural lighting. The salesman threatened that if we chose to do that, we would lose the privilege of options for customizations because we were running out of time and that another customer was coming. We spent a total of 15 minutes there and left. We understand that appointments are 1 hour, but please also value your customers' time and business in return. Oh, and he wasn't wearing a mask or any PPE.
Honestly I knew a little but left this appointment very well informed
Great service! Always using the highest quality of materials for your suits, jackets and accessories
Bought 5 suits here for myself and my groomsmen. As a result of having my wedding postponed due to the pandemic, my groomsmen have only recently gone ahead to pick up their suits, as our wedding date is now set for late this coming summer. Extremely disappointed, as one of the staff we were dealing with let myself and my groomsman know that they wouldn't be willing to cover alterations to a suit that's being worn (and I quote) "more than a year away from now". I was told that if they were to cover these alterations for "every customer walking through the door", they wouldn't survive as a business. A) The wedding is 8 months away -- covering ONE alteration for a custom made suit on which we spent considerable money on isn't only standard, but expected when shopping at a retailer that advertises high-end services. B) If retaining clientele at any point in your professional / business ventures, much less during a pandemic, is in any way a priority of yours, then you would do anything and everything you can to do so. Altering a suit ONE TIME, is nowhere even close to going above and beyond in this regard, and your unwillingness to do so has and will result in the loss of future profit on your end. I hope this review shines a light on what was an unfortunate example of both lack of professionalism, and a complete disregard for client service and satisfaction. If we had been treated as more than just "every customer walking through the door", I would have considered our service on par with what we paid for. Unfortunately, this was and is not the case, and these customers that were once excited to walk through your doors and into your business, will now be going elsewhere. Not only for the one time alteration that, again, is standard and expected, but for all of our future business as well.
These guy's are amazing. They always go over and above. If you are looking for a custom suit, shirt, pants or anything - go see them NOW!
Very professional High quality
Attention to details outstanding, picked up my suit without requiring further adjustments.
I’ve had a few things ordered through them now! It’s been an amazing experience every time! If you are looking for quality custom work look no further!
Great experience with these guys! Plus the suits are amazing! Looking forward to the next one. Look them up if you need a suit for sure.
Bad experience. Took over a month to get my suit back after I was told it would take two weeks. They gave me a quote on the price but when I went to pick up my suit it was more. Called nurmerous times and they said they would call me back which they didn’t. Alterations wasn’t even to my liking. Thought it would be good cause of all the reviews. Won’t be back ever again. Expensive and unprofessional
Exceptional experience. Looking for a grad suit for my son. The service was amazing, the guys were knowledgeable, patient, service oriented and made the experience easy and fun. In the end we got a suit for my older son and pants and shirt for my younger grade 9 graduate. I would highly recommend and look forward to seeing the finished product. Thank you!
I grabbed a custom suit from SUITS by Curtis Eliot for my wedding a few weeks back. Nana and the rest of the staff were phenomenal. The entire process was stress-free and I wound up with a suit I received compliments on all night. I would absolutely recommend anyone go check them out.
It was a wonderful experience from start to finish. Nana gave wonderful expert advice when I was picking out the suit. The end product was beautiful, and very reasonably priced for the high quality!
Very professional group of guys that are enjoyable to work with and provide you with everything you'd want in custom dress wear. Will definitely be a repeat customer!
A couple friends and co-workers referred me to see Jared for my next suit and they all told me I won’t regret it. And I gotta say they are absolutely right. Thank you very much Jared, I will see you again on my future suits for sure.