Awful experience with Mendit Clothing Alterations.
I'll give 2 stars, but I believe that's being very generous, as my only good part of the experience was that I had somewhat polite customer service.
My experience began on Friday February 22nd, 2019.
I had gone into the shop to get a suit tailored for the following week, it was a simple pants and jacket shortening that they said would be no problem.
I needed the suit for March 2nd, day that I needed the suit, and they told me I could get it by Thursday February 28th. 6 days sounds completely reasonable for both parties and I pay ahead of time. Perfect, that gives me a day to get it dry cleaned as well, and I would have it ready for March 2nd. They tell me I can pick it up at 5:30 pm February 28th, great, this load is off my shoulder.
Fast forward to the day I'm supposed to pick it up. Unfortunately, I'm running late from work so I had to call ahead and mention to them that I will be late to pick up, and just want to make sure they'll be open.
I call, and I'm told that I won't be getting my suit ...
What do you mean, I'm bewildered that I'm not getting it. They told me that due to unforseen circumstances, they won't be able to alter my suit. I understand that there are often times where things are out of my hands. However, what makes me absolutely livid, is that the employee told me that they found out on Wednesday, the DAY BEFORE I was supposed to pick it up, and the only reason I found out was because I happened to call by chance.
So not only did they NOT alter my suit, they also refused to give me notice as soon as they found out leaving me high and dry, 2 days before I needed the suit.
Very fortunate to me, thanks to an incredible other alteration store nearby, they were able to do same day alterations for me, and I was able to avoid SERIOUS headaches that Mendit has caused me.
I will vehemently avoid Mendit Alterations, and I encourage others to do so as well. I initially went with this company because they had amazing reviews online, however with my experience and the way I was treated, I cannot recommend this place at all.