We've got the feddbacks of people who have information of the services and products of Gilbert's Big & Tall Men's Shop (Tailor) in the territory close to Hamilton (Canada).
At the moment the firm has a rating of 4.9 over 5 and the score was based on 127 reviews.
As you can see the average of ratings is practically the best one, and it is founded on a very large number of reviews, so we may think that the assessment is very reliable. If there are many people who bothered to value when they've done well, is that it works.
You know that we do not usually stop to write tatings when they are correct and we usually do it only if we've had a problem or incidence...
This Tailor corresponds to the category of Men's clothing store.
I buy all my clothes here! If you're huge and need personalized service look no further!
Good quality merchandise and excellent, knowledgeable service.
Great family business with superb service.
Great personal service
If you’re too big or tall, can’t find your size anywhere? Just visit Gilbert’s Big & Tall Men’s Shop Company Limited at King Street Hamilton. Price range is affordable and the quality is good enough. Don’t worry about how big or tall you are, you will find your size for sure.
The very best place if you're big and tall absolutely hands down the best the best of the best of the best
The proprietor is so nice. All of the staff genuinely care that customers are treated right. One of the signs on the wall reads: "Our guiding principle: if we don't take care of the customer, someone else will." Also, Don Cherry featured on the fitting room wall is a colorful touch. All of the decor, really, contributes to an overall family ambiance about the store. They make you feel a part of a family. I'm not aware of another Big and Tall shop anywhere near, but the selection at this store, well, no doubt about it, you'll find what you need at Gilbert's for sure. I appreciate them being there for us.
Huge selection of the newest fashion and the staff is so pleasant and knowledgeable.
Excellent service and quality products.
Wonderful Staff!
Always a great variety of clothing for both Big and Tall...and awesome customer service.
Great place to shop
Super helpful staff.
This is the No. 1 big men's shopping place in Hamilton. Anything you want for when you want to like a real man, they have it. It's a family business. They know what they are doing. You get the best.
Always find them top notch.
You will not find a better group of people to help you in any store. I shop here quite regularly and a I am always made to feel welcome. Extremely knowledgeable and friendly staff. Gilbert’s is always my first choice for clothing. Thanks to Tom and staff for all there help.
Great service from Tom, and great selection. Pricey, but they have what the big man needs!
Very helpful and non-judgment staff. Expensive.
Family run . Great service a must goto
The staff is very knowledgeable, friendly and go above and beyond to make sure you are happy with the purchase and how it fits
Excellent customer service! Recommend!!
I am not someone who enjoys clothes shopping but I have nothing but the best to say about this clothing store and my experience there. Both the selection and quality of the clothing is fantastic, however what truly stood out was the level of service provided by the staff. Tom helped me while I was there and it was the best clothes shopping experience I have ever had. If you are in the market for men's clothing, I wholeheartedly recommend that you choose this establishment.
Amazing staff and great selection of garments
Fantastic selection, a bit on the expensive side
Helpful and friendly. They have everything you need to look good and stylish. I love this place.
Great selection and service...
Incredible service and unbeatable advice. I would highly recommend this store to anyone for their personalized service, item quality and selection. It has always been a pleasure dealing with Tom.
This is why family business are the best they treat you great and help you from start to finish. Great place for big and tall men . Better then the big box stores.Family owned operated since the 50s thanks to Ted and his team.....
Fantastic shop. Even during a pandemic Tom was the picture of perfect customer service. Will be returning soon, and frequently ????
The absolute best place in southern Ontario for big and tall menswear. They focus on high quality clothing that really lasts!
Great place. People there are very friendly and helpful
Very courteous and professional service, Thanks again for the new shirt and tie!
The best big and tall men's store in Hamilton. Great personalized service, very knowledgeable staff, I have yet to leave unsatisfied.
I've been a Gilbert's customer for 55 years. Great staff. Great clothes.
My son and I had such a wonderful experience today with Tom, thank you for caring and making today special for us.
These guys are great. I Continue to love this store. Carol is great. If you are tall and want close to fit, go here.
Friendly and nice service
I have been shopping at this store for the past 5 or 6 years, as far as big and tall stores go, this is the absolute best. Because my sizes are difficult to find they are rarely in any other stores, and if they are it is limited to a small selection of product in the back corner of the store. The family that operates this store is extremely welcoming and serious about finding the right fit for you. I have always been greeted and had someone to go through and find exactly what I was looking for every time and always have an abundant selection of top quality clothing. On top of that, the price of tailoring the piece is included in the price and most times have had it done while I waited in the store and shopped around. This is a must stop store for any body. Customer Service and quality like this does not come around very often.
Great Service & great line of clothing......been around for years because of this...
Excellent service and attention to detail
We make the hour and a half drive just to come here. One on one service. Amazing selection. If they don't have it 1) I'm shocked and 2) they will find something to work. Always leave with a purchase. I hope this place never goes. Big box locations cannot match the quantity, quality, selection and services they provide.
Great service and products. Have stopped here many times and they always give their all to help.
Great staff and great selection! Always find something special there. Thanks for all the great service.
I have used Gilbert's as my main Tailor for years now, trusting their quality and service level to take care of me and my garments. Knowledge is second to none, extensive range for big and tall males, not to mention shorter men with shorter limbs, and everything in between. Willing to go the extra mile to make sure you look your best.
The best.
They know what they ate talking about and want to make sure you get the best fit. They even adjusted the shirt I bought for free just to insure the best fit.
Great selection, friendly, helpful staff, on-site alterations, lots of Canadian made clothes in inventory. Prices are a bit steep, however you get what you pay for in quality of clothes and service.
Always a great visit staff is always very nice and helpful
Family-run. Very nice people very Cooperative very helpful. Prices are reasonable. They have a wide selection of clothing.
Exemplary service every visit! Good quality clothing for the hard to fit fella. Competitive prices and great selection.
Had a fantastic time shopping with my husband. The friendly staff were able to help him find just the right shirt for a wedding, while keeping it within our budget.
Friendly staff! Great place to shop for men's wear.
I have been shopping her my whole and my family has for 3 generations. I live 2 hours away and will happily drive in for the service, the knowledge and the selection!
I just bought a swimming shorts from here ....The customer service is just excellent .... lovely place to buy your clothes from...Thank you guys for being such lovely people..
Good clothes and nice workers
Really pleased with this place. Reasonable prices and big selection. But most importantly the service was absolutely top shelf. Friendly and welcoming, they get menswear and know what's in their store. Delightful place to shop.
The staff here have a personal touch. The selection for the people that need such things is amazing. Cannot say enough about this place.
Five star service. Excellent staff who are very helpful and help you find exactly what you are looking for. Custom Tailoring and adjustments, highly recommended.
Best customer service I've ever had shopping for clothes, and it's always nice to actually find nice clothes that fit
Amazing experience the perfect store for big and tall
What more can I say about the best big and tall store I've ever been too. I travel a lot all over North America and I would put Gilbert's as the best big and tall store in Ontario for sure. They have everything a plus sized man could need. Everything except shoes. But it is a clothing store lol. The staff is very friendly and traditional. Reminds me of the way service was when this store originally opened.
I went to 2 places to find a suit for my cousins wedding which I had no luck finding. I was recommended to go to Gilbert's Big & Tall in Hamilton and boy oh boy it was worth it! The service was outstanding and they treat you like you're family, it only took me about 15 minutes to find a suit which fitted me perfectly! I highly recommend Gilbert's it will be the best place to find a suit for any special occasion
When I was 18 I moved home from Nova scotia..they gave me a job and taught me how to be a tailor. I loved them and loved working there. I really learned my customer service skills there when I was young. I think of Gilbert and Stella often.
Great quality clothes with amazing customers service!
If you are over 6"2, you will never again enter another clothing store but this one. I'm 6"6, and I haven't. It's been a year (ordering tall sizes online doesn't count). This store is a unicorn. You almost can't believe it exists, but it does, and how Don't be fooled by the old store facade as you walk by; this place has been operating for over half a century, and yet they still carry the most current local and international trends. And there is choice! Lots of it! Never in our modern age has a store catered to such a niche demographic so completely. Those who are tall know what I mean. No more rolling up shirt sleeves. No more unintentional short shorts. No more swimming in clothes that are big AND tall, but not either or. No more wearing the only pants that fit you until the seams on your tush wear out (speaking from experience, here). On site tailoring as well, with tailors who know how to fit a tall guy properly. Apparently, NBA players and actors also frequent the store as regular customers as well, and I'm not just stereotyping. The two brothers who are the owners of the shop learnt their craft from the previous owner; their father. And he apprenticed over a century ago in Yugoslavia, where made to measure fashion rested solely upon the capabilities of the tailor. This family has been in the business for the long haul, and they know what they're doing. Do yourself a favour, fellow gargantuan. Check this shop out.
Lovely place, lovely people.
Great service, they know their product and where it is. They were able to cuff my pants while I waited!
Great place
Great selection of mens clothes with the focus on hard to fit sizes...custom tailoring available.
Seamstress / tailor on premises for free quick adjustments. High end clothing store with good cut brands and styles. Awesome service.
I’d have to say the staff were so friendly and excellent at helping my dad! We were so happy with your shop and would definitely recommend it!
Best big and tall store in Ontario.
Excellent store!! The staff is so nice, find mothers that ACTUALLY FIT, after 20 years I know what a proper fit feels like! No shame or awkward moments with staff, very kind and extremely helpful and knowledgeable about fit. Cherish this family run business, where I am buying ALL my clothes from now on, thank you!
Out of all my general google experience, this is the second time writing a review. I'm just too oblivious about writing reviews. After my experience at this shop, I was moved to turn on computer just to write this review. Staffs here treated me like they've known me for years, like a family member. This is one of very few places that deserves to get rich. Thank you so much for the experience.
Fantastic service, very friendly and always there to help.
Great place with awesome service for men who are bigger and taller.
Love this place, been shopping here for many years. Very best service, quality and prices.
Excellent staff who are engaged to make sure you get what you need. Very reasonable prices for the high quality products avaliable. Definitely worth a drive if you dont live in Hamilton.
A little pricey but helpful staff and wide selection. Perfect for formal wear a little less so for casual.
Lots of parking Big selection of suits and sports jackets. Experienced staff that give good friendly service...
Friendly staff. Took great care to find what I wanted. Would go there again if the need arose.
Great quality clothes
shopping at Gilberts was one of the best shopping experiences ever. the staff at Gilberts go overboard to make sure your purchase fits you properly.
To Tom, thank you for always looking after me and making me look good. To everyone else, don't think about it - just go there.
Best customer service you can get!
Fantastic shirts! Excellent service. Tailored on the spot.
Outstanding service and selection! Always a pleasure to shop here!
Very helpful staff. Clothes for us larger guys.
Got great service. Bought a shirt they alter it and pressed it.
Excellent customer service! Super friendly and carry a huge selection!
The personal service can't be replaced by a chain store.
Amazing staff , amazing selection , every time I've been there it's been awesome , if your in a pinch and need something tailored this is the place to go to , will be going back for a suit soon
Awesome customer service
The single greatest place to buy clothing. The team there makes every client feel like a king and dresses them similarly. A must visit if you ever have wanted something to fit perfectly.
Wonderful service! Amazing selection!
Great service and amazing products!
Great selection of large and tall mens wear. Good quality and prices are average for mens clothes. Old fashioned service too.
Great place huge sizes great staff
Excellent family business. Great customer service and clothing.
The best ???? customer service money ???? can buy.
If you are looking for big and tall clothing for men, this is the best place in Ontario to go. The staff are friendly and helpful, the store has everything for your entire wardrobe and they perform alterations on site.
Lots of variety and decent prices.
Been going here since high school. Great service from a great family.
Great customer service, the nicest people to deal with. Always the place to be for a great basketball story and conversation. Great job guys.
Awesome service. Just incredible my son has extremely long legs and very thin could never find him anything always had to buy way to big waist size and wear a belt or I had to add on to pants so they would be long enough. 17years old and now he finally has a pair of jeans, he has never been able to fit in jeans. The people were great friendly and even stayed late to help us. I am so happy my son has pants that actually fit properly. I will be going back for all his pants. Thank you all at Gilbert's. Just made my son's and my entire day just great work and been telling everyone about it.
They are a great family run business that cares about the customers, the same way today as they did 60 years ago. It is this customer care that has made them a landmark in the Golden Horseshoe! Today during a snow storm, they planned on closing early but stayed open late cause I was coming down to the store to shop. Amazing! Best of luck in the upcoming years of business.
friendly service good prices lots of selection ????
Bought a coat.Zipper wasn't working properly. Tried to honestly fix but bottom was not linking up properly. Told to bring it back when they were not busy and they were going to put a new one in. So far so good. Went to pick it up to-day and though there was no charge for the zipper, they wanted to charge me $25 for putting it in. Needless to say , I was royally p....ed. . They tried to say it was my fault. Just take it I was told. SO MUCH FOR CUSTOMER RELATIONS. Needless to say,I will not be back.
Best shop I have ever been to. Very professional crew with a great selection of merchandise. I will definitely be back!
What a fantastic local store. They donated winter coats and other much needed clothing to the homeless. A real sense of community. If you are hard to fit or have long arms and can not find a shirt this is the place to go. Staff are knowledgeable and friendly. They also recommend other places that carry a item they have run out of. Top notch service.
What a wonderful place and extremely caring and loving staff. My extremely tall husband find everything that he was in need for. Jackets, blazer , suits , casual and dress shirts. I am really impressed with the hospitality of the staff and can't praise enough how caring all of them were. This is a family business and they make u feel like a family too.
Fabulous.
Excellent customer service. Great shopping experience
Excellent tailoring. Great quality selection and a 4 seasons store can get shorts in the winter if needed
Perfect. Everything I want in a clothing store. Excellent service, excellent product. Tailored to fit 10/10!
Wow. What an amazing place. Incredibly friendly, helpful and non judgemental. After a day of hunting for dress pants that fit my covid waistline, I got the most AMAZING pants that not only fit perfectly, but also super durable, comfy, and made in Canada. Hemmed perfect and complimentary. I live out of town and I'm never shopping anywhere else for work pants again. Can't recommend this place enough.
Lovely caring, knowledgeable and friendly staff. Great selection Prices surprisingly reasonable. Carol was awesome. Great experience - will be back for sure.
Best store around for service and selection! I would highly recommend this store to anyone.
Awesome service- always
Great selection of clothing from casual to formal. Staff are nice, friendly and helpful. The prices are a little on the high side but if you need the sizes they are okay. The quality is very good.
Good help and great clothes.
Great selection of large and tall size men's clothing. Staff really know their stuff and are very helpful.
Good service excellent selection. Lots to choose from in all different styles. Everything from casual to fancy dress.
Fantastic selection and great service! Bob
Good for tall thin men. Need more medium and large selection
Exit experience staff are very friendly and helpful highly recommend
This is not an inexpensive store but the service is beyond compare and the clothes are quality.
Great selection, great staff. This NOT A "Big.... and some Tall stuff" store. They have some of the best selection of tall clothing (especially pants) that I've ever encountered (I'm a 36x40 in pant sizing).
Awesome customer service.....love the graphic tees