Reviews of Hudson's Bay (Tailor)

Gizmo Girl

Ok. A bit messy esp the washroom

Cassie Frith

Poor customer service. My fiance and I went in looking for shoes and we couldn't find anyone. We managed to find another staff member who called for someone to help us in the shoe department. waited 20-30 minutes for someone to come. I went and looked in the women's shoe department and there was two staff members talking to each other and trying on shoes. I ended up having to break up them talking to come help me. The women was not useful and left us to help someone else. Waste of time and very poor customer service.

Stanley Smith

Good clearance items

Alicia McDonald

Love the bay even though I can't afford half the stuff lol

Richard Bowlby

Mid size store with reasonable selection

Apple “Orange” Craig

I love this store. They have an excellent selection of clothes, and their prices are always competitive. I especially like that they have regular sales on kids' clothes and toys. High-quality for such great prices. The staff are always super helpful and friendly, too. This store in Kingston looks really nice, and just has an overall wonderful vibe to it. One of my favorite stores.

Jordan M

I like coming here, however, find the store is over priced. The designer labels in men's clothing aren't anything special. No high end designer labels other than Tommy Hilfiger. The men's shoes are also not that great a selection

Jennifer Calderon

There wasn't much staff roaming around to help customers. Overall, store could use a bit of organizing.

Paula Edmunds

Very good assistance with makeup counter

Ron Gricken

Quality merchandise but expensive.

AHMED AMINE

(Translated) very interesting (Original) très intéressant

Mary Wlotzka

Expensive

kathryn stinson

Dress clothes for my son

Greg Stylz

I am changing my one star review to three. Luckily I have had much better service at the Bay. Cesar works their and has excellent customer service. Also I love their clothing selection. Will continue to shop here....

Jesse Boyd

Staff was knowledgeable and friendly. Plus they wrap gifts!

ANIL BARAL

You can get the best quality products

Nancy McGarvie

Great service!

Randy Emmons

Over inflated prices.

Ellie Poirier

Great staff and prices

Angela Leeanne

Great experience friendly helpful staff.

regularoj

Great customer service

Alicia Warner

When you can find clothing on sale here, you can't lose. High end name brands, no pressure from employees, and a 30-day return policy means you can grab everything on sale, and take some time to think about it and try it on at home a few more times.

Tina Paga

Hudson Bay fantastic place to shop

Deven Sandhu

Very nice clothing store. Not a very large jean department for guys

Cynnaera Trainne

A bit pricey for what you get.

Zahid Soikot

Online customer care is terrible and I would have given 2 stars if I had not met the nice people at the Cataraqui Center Hudson Bay order counter. They were super helpful in everything and even helped me solve an issue I had with my online order. I will forever be grateful to those ladies. But again, online customer care is terrible and ordering in this Holiday season from Hudson is another problem.

Jesse Campbell

Men's selection was decent, but having only 1 change room at the furthest side of the store open is horrible , literally an employee working beside the closest one but cant unlock it and directs you to the furthest side of the store... wasnt fun when trying to figure out sizing and going back and forth , other wise boring vibe for shopping but better clothes than most places

Richard Savoie

Decent store with a wide variety of items.

Jane Hurd

Wow ...in and out with 3 new prs of trousers in 40 minutes .

Patricia Doyle

It was too busy for covid time for me. I left.

Edward Clermontt

Snobby staff, i would not shop there again.

Anthony MacPherson

Largest mall in the Sydney area. There is a decent variety of stores and they have fared better than some other malls in this end of the province in regards to keeping places open.

Bill Goldston

It's a fairly nice department store. Little more premium priced than the others, but generally nicer stuff.

Ramses Morales

Very nice clothes !

Season DeVries

Everything you need, one place.

Patel Mihir

This is place for every types of shopping,my experience was so amazing

Ann McKenzie

I like the Hudson Bay but very hard to find associate's to help you if you are in need of assistance.

Donald MacMillan

Good service.

DJ NIKNIK

Best place to shop for clothes in Kingston hands down!

William Soo

Has lots of calgon for men ask for chris she is the best

Allison Mae

Very nice stuff

Mammoth-Puppy

I don't know what I was thinking going into here and now google wants a review. Honestly I just went in to get that Sears feeling and I got it so 4 stars!

Len Whalen

Lower level seems very disorganized...sort of like a bargain basement. Upper level is scattered. Can't figure out how it is organized. Staff are invisible.

J Smith

Great safe

Marie Sara Jasmine Kendall

Too expensive

Jolanda Bright

exspensive but large selections

Lauren Mercedes Anglin

If you have time to hunt through the Hudson's Bay while they're having a sale, it's always worth it. But always disorganised and not too much thought into the floor plan. Seems like it needs and image update.

kristal abar

Beautiful items somewhat over priced ..

Wendylynn Adams-salmon

Love the bay!. Great quality and prices are excellent. . Taking all measures to ensure proper Covid 19 safety standards.

John Beenen

You can often find good deals and fashion. Check Bay day and clearances. Can also walk the indoor mall. ( not many of those anymore )

Ty Ward

Great service getting the right size collared shirt.

buddhadeb chakrabarty

expensive but good quality

Debbie Hillier

Too pricey put anyone on the pension it's definitely not a place for seniors

David Cooper

Still doing a good job of the major chain store style of business.

Bill Pennell

Good level of stock. Great staff.

Amanda Rose (FITwCoachAmanda)

Well kept store; with so many of our department stores closing I'm grateful The Bay is going strong. Lots of great sales too!

steve stanowski

Expensive and it seemed like the store had a lot of empty space.

Robert Hall

My favourite store for men's clothing. Excellent staff, very knowledgeable and friendly.

Daniela

Very nice department store. It has a nice variety of things and brands. Only thing I didn’t like is how it is organized.

Peter Sheremeta

Given the number of big box stores that have disappeared, I was pleasantly surprised to see The Bay thriving here in Kingston. Lots of variety, friendly/helpful staff and a real clean look to the entire store. Prices are mid-range between specialty stores and "dollar stores".

Helen Morrow

Good sales but expensive

Elle Aldajuste

Great service from the associate in the menswear department. The item we needed wasn't in stock, but she was able to special order it and ship it to our home town. Great experience!

Edward Clermont

Overpriced Sub par products grossly marked up

RANJEET AVIS CHERUVATHOOR

Great collection and offers and watchout for great clearances

Atonu Das Gupta

Poshly decorated & magnificent shopping experience!!

Kim Gratton

Amazing service in the bedding and furniture department. Good quality products and competitive pricing.

Julie-Cynthia Hart

Went in looking for a bra fitting, and to buy. Well the lady in the bra section, (I'm sorry I forgot to get her name) She was very friendly, kind and understanding. I told her about my experience the other day at another store, she apologized that I even had that kind of experience. Even though she didn't have to. We talk more about my bra options. Then off to the fitting rooms, we found one that fit perfectly and she was more concerned that I fund something that fits properly in every way and was comfortable instead of just making a sale. This was one of my best retail experiences ever. Thank you again to the lady in the bra section.. You are the best!!! ❤

Kaycie Saydie

Great place to find deals on designer brands.

Ethan Green

Large home store

Kevin Michael Offord

Always an excellent experience

Jasdeep Singh Jass

Big enough

R S

The clothing is NOT sorted by size. Takes so long to find your size, (unless you're a XL) then when u find your size, there is no attached price tag. Very annoying when you're on a time crunch. Only open until 6 every night now. Staff unhelpful and unfriendly.

Christine McArthur

Always shop the sales!

Peter Spence

Clean

Littleman 123

It was really good. My son likes the double burger with fries. I had a junior cheeseburger & an iced tea. We will return again sometime. Thanks Wendy's. Hey,it's Little man's Mom D

L M

Prefer this location. Friendly staff

JazZie singh

Good customer service

Aby Joy

Classy dress

Janet Hegadorn

High prices. No customer service.

Devin Stewart

Staff always amazing lots of selection

Matt Hunter

Went in to pick up some new clothes for an upcoming event. While there were lots of staff milling about (mostly standing around talking with each other) - and very few other customers - getting any assistance was like pulling teeth. I eventually gave up, and went down the hall to TipTop.

Eric Middleton

Very nice fellow talking about beds and mattress. Extremely friendly.

Kellita Espinola (Ms Reddz)

Underwhelmed by the selection

Ted Carson

Always great

Rob Fenwick

I had the joy of dealing with Susan in mens wear recently and it was an absolute pleasure! We came shopping for a suit for my sons grade 12 graduation. We didn't see anything in the style of Navy Blue we desired, so when Susan noticed we were "hunting" she asked to assist us. It was incredible. She took us to a different part of the store where some very sharp suit jackets and pants were on clearance, and the color was perfect. We got a gorgeous jacket, pants, shirt, tie and belt for less than the list price of the jacket alone! Woot woot! My boy was thrilled as was my wife and I. You had to see the look on my boy's face as Susan helped him choose a sleek black shirt and he selected a tie...he was stoked, and time he will never forget, i guarantee it. All in all, Susan was one the kindest, wisest and most helpful people we have ever dealt with. She even did what she could (while respecting Covid rules) to accommodate my wife who is ill with cancer treatments. Susan is a truly caring and loving person, as well as amazing at customer service. You will never replace that with online shopping! Thanks Susan for an experience for my family that really made a difference at a difficult time for us. I hope The Bay knows how incredible you are, and how well you represent them.

Catherine Yates

The under garment department is sorely understaffed.

Cheryl Dormiek

Generally have good experiences, though witnessed an employee taking their mask off with other customers and poorly following sanitization standards after at the register downstairs. Not good with the city being in the top percentage.

Adam Johnathan

Hudson Bay have great quality name brand clothing, shoes, jewellery and other things.. I don't Go their very often but when I do the people working there are very knowledgeable about the products sold at Hudson BayAlso respectful and nice to talk with. Overall it has always been a good experience to shopping their.????

Tom Houston

My wife loves to shop here. Always clean and very inviting.

Jane Timmons

Lots of brand names, but low on stock. Store is neat and organized

Lucinda Chrissley

Beautiful store people are nice

1960Donna Hamilton

Love shopping people aregreat to help

Sheela Mehta

Too expensive

Joshua Wright

Great place to shop. Lots of options. Unfortunately the perfume is at the principal entrance, which makes many people feel sick. It's close to the food court.

Don Donaldson

Use the south entrance for quick access.

D W (Yoesmate)

Good store

Marty George

Good brands large store high prices I would assume because it is such a large store to put the high prices so they can pay rent when somebody actually does Buy

Frank Cabral

The place is nothing like it was before. The shelves were empty, not too much stuff for sale. Escalator was broken, again. Not going back.

Jack Smith

You gotta go here. Over the top staff.

Tracy Evans

I love the quality of there clothing, also there selection of perfume is huge

Kvn Mac

Good for free pairs of shoes,,,,

Chad Bryden

I watched Rocky. Then I met Adrian. I was motivated to be the MAIN reason why we are going to be ALL over it. Nuff said. If you want to feel alive, talk to Adrian.

Judith Read

Nice clean store but prices are very high on most items

Dianne

This store is usually my favourite store to buy women's clothing. Tonight I received what I believe is the worst service anybody could receive. Although the prices are not, the service is self-serve, hardly any staff except to cash out and they make you feel like you are a burden to help. Ask for something, and sales staff points in a general direction or says downstairs! You know they are thinking go away! I give them 2 stars but really I believe they deserve 0 stars today...the 2 stars are because I was able to find tops I liked....

Kenzie Cameron

Great selection for men. Regular prices are steep but sales are normally generous.

Yvette Ednie

Was at the cosmetic counter today. Chris was fabulous. So helpful and knowledgeable. No pressure sales and had charisma+. A very clean atmosphere and inviting. Definitely going back. Repeat customer for life!

warren fletcher

This location is awful, noway near the selection of the stores in Ottawa or GTA

Elizabeth Antony

Bit pricey but decent collection of outfits, shoes, bags and other home essentials Lots of Parking

Brenda Minarik

Pricey

Paul R

Service has improved dramatically in the last couple of years. Well priced clothing

Claudia castillo-rivas

Good sales, friendly staff

Roxann S

Expensive.

OSO curiOSO

Love

Andrew Collins

Got some great deals a couple of days ago. Friendly staff and clean store. Seem to be following Covid guidelines.

Mark Timpany

So many designer brands to choose from

Mario Francia

Very limited personel

Guy Tessier

The last bastion of Canadian major retail needs to upgrade its Interet policy as the Amazon of this world is stepping all over this store. Prices are high, the Internet experience is pitiful and the staff IS NOT helpful. CUSTOMER RELATIONS is sadly missed.

Esosa Oliha

Great discounts for women's wear

Abhi

I usually purchase my clothes from here. Little overpriced comparatively other shops in mayflower mall but still with it. They only sell quality products and it lasts long.

James f Daye

Quality products

Brittany Gareau

Great deals!!

Matt James

Friendly staff

Jacob “Nerd” McMillan

People say it's overpriced and full of snobs, but they will price match anyone in Kingston and even Amazon, and the people that work there are just regular people... Cashiers that work for minimum wage; they are not at all snobby. It also has a pretty large selection of things at varying prices.

Fay Cooper

Clean and friendly. Some items were a bit expensive but the sales were good.

Nancy Chantraine

Good merchandise, pleasant staff - always a good shopping experience.

matthew minnie

The Bay is great as long as your shopping Bay days or sorting through the racks for sale items.

marzi masoudian

Every thing is in good order

Laurie Meier

Love the Bay!!

Natalie Nash

A bit over priced, but they have great sales. And staff is wonderful.

Greg Leloup

Unsanitary cleaners.

Tracy Gibson

Hudson's Bay is one of my all time favorite stores always reliable you know the service is going to be spot on.

Jennie Marshall

A lot of quality items. The prices seem high, but they have good sales.

Jordan McGregor

Great service!

RJ murphy

Nice place to shop at..

H Henson

Staff very helpful and I got just what I wanted.

Bilal Hassan

I like the Bay

Megan Battilana

The Bay really needs to re-evaluate their customer service. I had a registry for my wedding that has now passed. There were items that were marked as purchased on my registry that I did not receive. I called to inquire to make sure they were not lost in the mail or stolen off my front step. I was hung up on 4 times before I spoke to a person who was no help. After speaking with a supervisor why these items were not put back on my registry to be available for purchase by other guests after the original purchaser had the order canceled on them by the bay, the supervisor told me I had to pay for them to be sent to me. They said they could not fulfill the order for this customer when in fact I had received half the things this guest purchased for my husband and I. It makes absolutely no sense. Their system is extremely flawed and their customer service skills are very lacking. I now wish I did not register at the bay because of their extremely poor customer service.

angelo simon

Good collection!

Rosemary H.

Good brands,, need more organization

Derby Joseph

Great service. We went there to look and ended spending

Aizlyn Seely

Amazing products all neatly organized, with helpful staff. Even on busy days, it's hard to find it unorganized.

Leslie Emmerson

Thank you for an amazing experience! Aleczandra was a huge help and she worked with the manager to help order boots that were not in stock in store! You rock!!

Beazy

Moody customer service

Miami Mark

Great deals on summer clothes

Sheryl Lavery

Great selection. Lota of sales.

Dennis Robertson

Great friendly knowledgeable staff at the watch repair station located on the second floor in the jewelry department, fast, courteous and quite reasonably priced.

Tim Vaudry

Overpriced and the escalator was broken

Leslie Morey

Excellent staff!

Cody

good

Silxs

It had just about everything I needed

Cindy Vanderzande

Toooooo expensive. And the clothing for middle aged is aweful....the selection is so wild.

Brian McDonald

Found what we wanted at a great quality and sale price.

Teresa Oosten

Great

Patrick Rivadeneyra

(Translated) A store that I personally like to visit since I find everything I like and I can also buy my gifts for my favorite people with excellent quality items. (Original) Una tienda que en lo personal me gusta mucho visitar ya que encuentro de todo lo que me gusta y también puedo comprar mis regalos para mis personas favoritas con artículos de excelente calidad.

shahzada nawaz

Big name but don't have much in terms of variety and options.

Raman Gill

My favourite place for Shopping

Tracycally Hip

Always a deal to be had

Carolanne MCGean

Love the Bay

Unicorn Stalker

This store is ok some times you can get amazing sales

Since 1964

Specifically reviewing Clarins cosmetic counter. Maria is incredible her service is truly one of a kind. I trust her knowledgeable advice and love her warm friendly demeanor.

Matthew Gardiner

Deals are good.

Vicki SanCartier

High quality products but not enough staff on the floor to assist

Houda Feddach

I love my shoping there as I always find what I'm looking for easly

Gwen Westbrook

Had not been to this place in a long time. It is not near as nice as it used to be. It looked like they do not have the stock they used to have. The whole mall has gone downhill since Covid. Stores closed down etc.

Jason Noonan

Always a great store with high quality products. A clean store with friendly service

Julian Del Campo

The layout of this Canadian department store is confusing due to it being sorted by brand name. This makes it very frustrating to locate and compare prices.

Ahmad Khadra

Great

Daniel Floyd

Good quality items at reasonable prices. The is well decorated and pleasant to shop in.

David Hawkins

Returns handled at same registers as sales, took us too much time to spend my money, waiting for people to handle returns. How about an extra register or area, to handle returns only, like other retailers have.

Mike THURLOW

The Store is a two storey facility as part of the Cataraqui Centre in Kingston Twp. Ontario. I attended to return an item I bought in another Bay store without a receipt for an item recieved at Christmas. Staff was extremely accommodating and friendly. I wasn't sure if they would do an exchange without a receipt but the Hudson Bay held up to its reputation as being a quality store.

Vern Phillips

Great snow globes!

Tessa C

(Translated) Nice hundred (Original) Nice stote

Ellen Marie MacLean-Bowser

I found it difficult to find a check-out open. I am not familiar with the store and walked around a few time before finding the correct checkout.

Mehmet Aksoy

Qwert

m nemonicman

Totally disorganized. Terrible service, even from manager.

Katerina B

Great choice! A lot of different brands.

Denies Batton

As far as department stores go it is better than any I've in for a while. Huge selection, many many brands. I can't always see how the cost can be so high on everything but it is at all department stores. They have many High end brands. Inside the store that has really improved over the last few years. If I were to shop at department stores I would frequent Hudson's Bay.

Cocaina Céline

bad experience.

Talon Latremouille

I don't know what is happened this this place. I use to love going here. Its like there are trying to be bad a so they can sell out again like they did with Zellers. I guess we don't need the oldest company in Canada to actually want to keep job and money in Canada. We need more to go to the U.S. for some reason.

Rob McLellan

This Bay has been here since forever. 2 floors and from clothes to housewares.

Gavin Hamid

Staff was friendly and eager to help.

Buck Lawson

I find this place is "hit and miss". The isles and layout are often cluttered and disorganized making navigation through the store difficult and time consuming. There are often good values here you just need to search for them.

Robert L

Great products

Deb Julian

I am unable to get past the cosmetics/perfume department...at my preferred Mall Entrance! Please move the overwhelming smelly stuff to the back, in a corner, especially away from clothing. I will definitely shop there more often if the smells weren't an issue for me.

Roy Leigh

Escalator wasn't working again. Had to search for a person in or near the service desks.

Karen Paranuik

The Kingston Bay store could use some organization within it. Very difficult to find items and clothing....We only stayed for 15 mins. Very disappointed. The Bay store I generally utilize in Red Deer Alberta is awesome.

Danielle White

Over priced

Jane Gordon

This is a second tier Bay with a second rate selection of merchandise. Poorly organized, messy with no flow to where things are.

Sandy Duthie

Great sales, very bright store, great helpful staff

Cheryl Paul

Nice store

mrjameschong

(Translated) department store (Original) tienda por departamentos

Donna Bush

I browse but never really buy anything... Prices r high and never really find anything l want

Sandi Teevens

Well displayed store, seems to have some nice outfits, had difficulty finding someone to ask questions to and for me, it was a bit pricey. Some of the items on sale were about what I would expect to pay full price for.

narjisfathima Mohammed jahinger Ali

Better than other stories most of home appliances are available kitchen staff and other family clothing finds Easley

Kedar Warriner

Just a department store..

Alley STJ

Mac girls are always very helpful. The girl that helped me took the time to explain products. I was really happy that she didn't try to over sell me on stuff I didn't need.

Alex Chang

Who even shops at the Bay?? The middle aged who wanna be classy. Like between GAP and Banana Republic, level classy

Robert Cox

Cluttered . Always surprised it's still in business. Service slow.

Hetul patel

Perfect during offera and sale

Glenn Ethier

It's the bay....the same old old old bay

Ron Ireland

The Hyson Bay store is a great large department store that still sells good quality products at fair prices. The staff are friendly and knowledgeable.

Ben Carter

Good cloths

Mason Carter

Great quality clothing, albeit a bit pricey at times.

Bob Beaulieu

Poor service.

Serious Vale

All right

Kimberley Salter

Great service and selection

Pascal Dumont

(Translated) Very well stocked, clean and very nice. I recommand it (Original) Très bien achalandé, propre et très agréable. Je le recommande

paul snyder

Staff on line indicated item could not be picked up which is a lie. Otherness could not be found after a long drive to pickup. Poor coordination. In store staff helpful

Donna Voss

Love the beauty department. The lady who served me was very pleasant but not very knowledgeable. Still would recommend shopping in the beauty department at The Bay.

Pauline Kirkham

Never bigger size shoes

Robert Jones

I used to find the pricing on the higher side but recently have been looking at quality and I feel for the quality of their products the prices are quite fair. Service used to be hard to find but on my recent visits have found staff easier to find and have been helpful too.

Dean

Hard to find help and many of the staff are very unfriendly. Prices tend to be high and the way the staff treats you reflects this "high class" vibe.

krish patel

Best place for shopping

Doodu’s World

Products are good but the prices are heavy. Not happy with the staff as I felt there is discrimination to us who are from other countries. I still shopped from the store ignoring the attitude of the staffs.

Dane Merritt

staff are hit or miss. one of the Male managers is a fool. most of the regular staff are delightful. same old bay.

Michael Marlin

Overpriced with snobby staff

Frank Ilyes

Got my watch repaired here, with the timing of the covid shut down it took longer than expected. But once they sent it off it was back quick.

Stephen Arnold

I shop at the Hudson's Bay about once a month. Despite the store's long history, I still think of it as a store for style and fashion. I needed a new white dress shirt and found just what I wanted. It's also very convenient. I can be in this store within ten minutes from my home. I'm also very happy with the pricing. Style and fashion doesn't also mean high prices at the Bay and there is always something on special. Finally, there is also great assortment to choose. On a recent trip where I was looking for some new items for my workouts, I found a great pair of Sketchers athletic shoes. The red colour stands out, the fit is comfortable and the price was low. The athletic shorts were also very good with thanks to the employee who found the pair I purchased.

Colin Thompson

No staff around to help me find what I needed.

Sean Lessard

Great Jobs.

W

Good store

FilmGamer

Expensive, but high quality. You get what you pay for.

Brenda Nelson

Very frustrating

Jody Moores

In transition, with shorter wait times for purchasing.

Linda Butler

The reason I would have given you 2 stars are the beautiful clothes. The reason I took one away was for the neglectful appearance of the same beautiful clothes for large sizes, it reflects the way you treat the women who wear them. I left feeling abused and undervalued. We were looking for a certain pair of brand pants, but couldn't find them. We went to the cashier and ask her where we might find the pants. She pointed in the general direction for which we came from. We went back looked around found them but needed petites. We returned to cashier and asked if they made petites in this brand. She responds yes, so we go back and looking for size16 petites for about 10 minutes. We return to the cashier inform her that we cannot find petite at which point she says that they're downstairs. grrrr! We headed toward what we thought would be the escalator and asked an employee where they were. She pointed in the general direction and we eventually found them. It would have been helpful if she would have told us they were not functioning. Grrrr! We managed to find another employee and asked where the elevators were and you got it ... pointed finger in the general direction. We got downstairs asked where the certain pants were and yes we were pointed in the general direction. Grrr.. When I explained to the cashier why my sister was so angry, she said to me. What do you want me to do about it? I'm alone here. There's a reason why the store looked abandoned. The looking down their noses at the people who pay their wages is quite an irony. I may not fit the runway look, but I can afford the clothes they work to get a discount to buy.

Johnny Apollo

I pooped here a lot when I worked at the mall. Very isolated bathroom.

Heather Dawson (Personal)

This is a great Hudson's Bay location. Beauty section is full service (ask about special rewards programs for brands). Clothing, children's, furniture, small appliance, footwear departments. Store has a pickup counter for online purchases. Attached to a bright mall. Escalators and an elevator. Two floors. Lots of parking.

Kevin Corcoran

Really nice store!

-PUPPET DRAGON-

Nice i guess

Tammy Taylor

Very expensive and hard to find anyone to help you find things.

Eli Sutton

Staff are always very kind and helpful here

Bradley O'Toole

beautiful store great quality product but expensive.

Helen S

Nice to shop at. But need to look for the sales. It can be but pricey.

C.J Finnie

Great sales..! Sadly lack of staff for cashes & on the floor. Will be back.

Mike Corrigan

The Hudson's Bay Store's span the entire country. I do find this store well lit with wide aisle's which makes it much easier for people with mobile difficultys. The clothing selection is excellent. Slightly on the expensive side.

Venkata C Guttapalli (Bobby)

Love the jackets collection and available brands compared to other stores. But the prices are unpredictable. Keeps changing now and then.

Michael Co

I give it a 3 star rating, I know because of CONVID-19, it slows n expensive, but there have an employee that works in there is really rude to costumers. Sorry but I can't say who, but maybe because he/she got bad days. That's why I give it a 3 star.

Rebecca Santos

When you order on line, I received it the next day. Very impressive and the salesperson in Kingston Ontario at the shoe department was very helpful to me

Doug Lee

Great place for men's suits

ovi barbu

Nice store

Tracy Holland

Great customer service. Manager is always visable on the store and supporting staff. Great merchandise and prices.

Aida Bella

Rude customer care passive aggressive when returning stuff

Bill Irving

Went to watch repair - great service- good price....

David Zee

In Cat centre

Cecilia J. LeBlanc

So many great buys.

Chris

Most things are overpriced, can't speak too much about the clothing since no one under 50 would wear any of it anyways. Half the staff I've had the misfortune of speaking with were pretty obnoxious and arrogant, no wonder Canada's oldest company is finally failing

andrew kirkland

Fast and Friendly

Brenda Hodgson

Nearly always have sale's ????

Doug Carey

Good but not successful for what was needed

Bonnie Mckean

Great designer clothes...huge selection..

Robert Jackson

Absolutely terrible. Rude staff especially the manager that I had to deal with.

jim bridgen

A great alternative to Sears. Higher prices but much higher quality.

Colleen Sadler

It's become very pricey and the quality of clothing is not satisfactory. I couldn't even find a manicure set. The salesperson at the communique counter was wonderful. Great customer experience.

bob farrell

Worst I have been treated [ever] tried to buy a butter dish 11.95 for the tray 74.00 for the cover, and you have to buy as a set. It's the last time I will shop there. And tell everyone I can.

Sylvia Hodge

No customer service no checkouts open. Wandered for a while to find an open checkout

LAYNE BUTLER

My wife and I shopped at the Kingston ON store on August 4th. We found all of the staff both courteous and professional. In particular a young lady named Maggie at the downstairs service desk was extremely helpful with our purchase. It was a pleasure shopping at this store.

M. A. Z.

Classy clothes

Tennessee Trawlerman

I have always liked the Hudson's Bay store I wish I could get up to Canada here more often to be able to use it.

Greg Horton

Walked in, the escalator was broken, making on narrow staircase for up and down traffic...not very covid friendly Went to buy Sheets and also found a chocolate bar on sale. Got to the cash and neither was priced the way they were on the floor. Left both items on the counter and went home ordered from Amazon

Alan McLeod

We placed an on line order for a one day offer for a mattress and 2 free pillows. It was cancelled by the store with no reason given. We contacted the on line # and found them to be very unsatisfactory. The person we spoke with gave us the sale price but only one pillow after a long time of being put on hold. When we called back to see if we could get the second pillow that was offered in the ad and spoke to someone else. We were put on hold numerous times again. When we asked to talk with their manager they would not come to the phone to talk with us. I tried calling our local store and left a message but they have not responded. We have been disappointed in the service.

Mark De-Lisser

Ample parking, good selection and good prices on almost everything

Dan Bell

Great place for the those winter coat selections. Also a good sale this weekend.

Darlene Brufatto

Aug 11/21 wanted to purchase purfume but the employee was too busy on her mobile, after the second “excuse me” i left

Bing Tan

Very good...

Chris Empey

We start all of our shopping here for our household needs! Their return policy is fair and seamless and you can usually find what you need.

Magdalen

Kind of rude and abrupt. They seem stressed and busy. Lack of training possibly as well.

Paul Stark

Just waiting

Melan Shamaoun

Bay is one of the biggest stores in Canada. Very big selection decent price,most important is very Clean.

Perry Robinson

Nice mall, but sure is dead since Covid19... Sad. Just a sign of the time.

Ron Brodeur (TurboRon)

Dingy looking store with expensive items.

Leslie Gourlay

Good. It's nice that it's one of the very few department stores left in Canada. The other department stores from the past just let people down by shutting down. But it's hard to find help on the floor. This is not the staff's fault. The owners/head office and store management are at fault here. There has never been enough working staff because of their decisions. Fine for the owners as it's more profit but bad for custom service, since nobody is there to help or answer questions. The cashiers are there but if they are ringing people through they cant help. Most staff are great. There have been times when floor staff can be just rude. They say hello and can they help to some but others are looked at and then ignored. To add insult to injury the staff have even given an unpleasant face towards those customers. This is only some staff. Other staff have been great and remember their manners.

Tom McGrath

Nice stuff. Can't compete on prices.

Jan Montgomery

All types of clothes

Andrew Mosier

They have everything...and it's almost always on sale...

Karen Elliston

Love Hudson's bay store for quality goods

DON Sherwood

Good quality merchandise. Sale prices are usually pretty good but regular is kind of steep

scott farr (eFFF)

good items and good store, prices make it more of a museum of stuff i can't afford. 130 dollars for a sweater no thank u

M

Was looking for a long winter coat and there were coats strewn all over, very messy and disorganized. Found a lovely coat and 40% off BUT regular price $680.00!!! Seriously?!

Allie Iverson

I had purchased an item that was mistakenly put on the shelf as it had been damaged. I emailed the store manager about my concerns. Norman responded very quickly and took my concerns seriously. He rectified the issue beyond what I expected. Great customer service! I am very pleased and appreciative.

E

If you are a guy or shopping for one the choices in town are very limited, especially if you are a larger tall or wide guy. Great place to find all the styles and sizes to fit your needs. And if your size is not in stock they will order it and ship to your home. Super chipper helpful staff. A go to when in Kingston.

Debbie Connors

Love shopping at the Hudson bay

Tina Carey-Sacco

I was pleased with the number allowed in the store. Clean, and the employees were very helpful. Found what I was looking for great price

Cecilia Jellow-LeBlanc

They have great sales and high quality clothing for all ages.

Aaron Price

Good high end store to shop

Ello Arene

The place to get men's XL red cedar shoe trees!

Doug Booth

Great service very good fast and friendly

Kim O'Neil

prices are high! good variety of products

Gilles Fortin

It was clean , well organized but short on staff. Good selection of clothes.

Jeff Eldridge

Great staff in mens department

William MacIntosh

Nice store good selection

Brigitte Lesage

Poor to no customer service. Signs in store very misleading. Went to the Kingston store once again tonight. Wanted to buy a mattress. Wasn't even acknowledged.

Michael Freeman

Wide selection of product. As usual, one of the escalators is out of service.

Mark da Silva

Department store icon

Judy Henry

Quality products Quality service

Tyler MacPhee

Love the bay. Great deals.

Diane Hossack

Nice store, was clean and had some good sales on at the time. I would shop here again

Kristie Potts

Pleasant place to shop. I like the various brands they sell.

Marguerite Bertrand

Very friendly staff. Not everything in the registry was in stock otherwise, a vey good store to shop at.

Sue Mather

My favorite store !!!!

charles harari

Normal high end department store. Should shop only during sales.

Sandra McTavish

Excellent Staffan merchandise

Melky Solomon

I like the clothing and jackets at the store and I am may be wrong but the supervisors at the store does not have a pleasant face and though I don't remember the date I have seen international part time student workers being questioned in the store and I strongly felt they are discriminated. Yesterday my wife went to buy a gift for me and she told me the staff don't even smile to my little daughter who is three years old, so I can imagine how they treat customers especially immigrants. The billing counter staff looks as if we are taking stuff without paying and very rude looks. There are few staffs who are good to us but not all.

Robert Fisher

Very nice but somethings expensive. Stoŕe needs redoing.

Jane McConnell

Nice clothing where I was shopping but for the average Joe it's kind of expensive unless you can find a good sale.

D L

Higher end stuff. Look for the sales. Great and friendly staff.

Ginny Locke

Love the selection & staff very friendly & helpful!

Christal Palmer

Staff sent us on a wild goose chase to do something they should have just done in the first place

Allan Montgomery

Great

Ken Norris

Awesome place to shop, great deals too.

John-Paul Burnie

North America oldest business. Obviously makes it the best! Brand names for great price

Patrick McGaeghan

Great selection and staff

Garth Amey

Will the escalators ever be running? Majority of costumers are seniors. Out of touch from your clientele.

Mary van Laren

Always enjoyable experience, helpful staff when needed - can browse and not feel pushed to purchase.

Joan Cowen

Nice change from no store in Belleville.

Ron Shaw

Good place to shop, good prices , some items are a wee bit pricey but you pay for high quality, recommended

Mike Watts

Very nice store, Only buy when things are on sale

Angela Maschke

Was difficult to maneuver through.

Kryix mage

Had what I was looking for

Debbie Page

Over priced for there cloths

Lynda Hoyle

Always amazing....love that store!!

عبدالله الشهراني

Expensive

steve woods

Very clean, good quality wares. A bit on the expensive side, but not too bad

DRP

Love this Bay. The staff are great and the sales are amazing. Paid $20 for these lovely sandles.

Tom Bouchard

Better quality than the most of the Mayflower Mall shops

Tania RWM

Very helpful, friendly and welcoming. The control for COVID 19 is good. There are some staff who keeping taking the mask off to talk. More training is needed.

Zoé Fortin

Always overpriced as the bay is

LP 2 Centuries

Great selection in the men's wear dept and very good service from the sales staff.

John Whitmore

Typical Bay store. Great merchandise, friendly sales associates and reasonable prices.

Susan Feeney

Selection and staff are amazing!!

Andrew Knight

Loads of stuff for the shopper to browse through. Personally I only look for stuff on sale as the price point is high to begin with. There are always deals to be found though.

Amtul Moeez

I went to get some gifts for friends, they got nice stuff

julie Clark

Over priced

pete carter

I took a return in for my friend. Staff were nice

Nancy Burt

Great sales on today, 40 % off children's summer wear

Wayne Whiteman

Good shopping

Tammy Kearney

Love love love the Bay. You can always find something for a good price. I do a lot of online shopping from the Bay.

Courtney Melhuish

Never bought there before. My mom does not me sorry

ChingChing To

Knowledgeable and friendly staffs, patiently to help customers and sort out issues.

Richard Moller

Great place with lits of selection. COVID19 procedures were in place and it was still an easy and enjoyable shopping experience.

Veronique Auger

Overpriced in one word

Jason Barriage

Awesome store but not enough staff to man it. You never find help in finding that specific clothing item and gifts for other people from other departments. Come on Hudson Bay I'd no service is available no wonder why customers shop online however it's a not always the most ideal way to shop but when u don't have customer service then customers go eles where.

LuAstrid Trefzger

Great pre-Christmas sales and i feel very safe shopping here.

Costa Costa

Too empty....feels like your on the spotlight...no one shop's there...it's going out fast....but it's very quaint.

Gregory Pittman

Great place to shop

Sue Graff

My husband bought 3 pairs of pants at the Bay, on sale. The salesman was personable and accommodating. He made sure that even though they didn't have his size, they would ship the pants within 3 days. The store was clean,the staff friendly and the selection was impressive. I actually called when we got home and asked them about an item I had seen. They put it on hold,no questions asked and I picked it up the next day. They were great. Super store!

Michael Currie

Very helpful and knowledgeable staff. The men's dept. has a real seasoned expert there.

Nana Brownlee

Very expensive

Tina Battrick

Nice place but pensive

Richard Weigand

Great store, very competitive prices. Good staff assistance.

Patricia MacDonald

I had an excellent customer service experience. The lady working the cash not only refunded my purchase for me but went the extra step to help me locate the item in a bigger size.

Brenda Coleman

Expensive

Anna Needham

Not sure, i am only interested in the Lancome products

Allan Simpson

Got a good deal on a pair of ladies shoes. Staff person was very helpful. She stayed away when she l told her my wife was very picky. When we needed her she was right there to help.

Andrew Bryden

Worst customer service in the world. Contacted them to ensure my mother's birthday present would arrive on time. Was told they put the package in priority mail, but that was a lie, as when I finally received the tracking information 4 days after purchase, it showed 1-11 days delivery. I have now contacted the support team again to ask how they are going to correct this issue, and the person has told me to contact Canada Post to find out where my package is. They have left me without a present for my Mom on her birthday. Extremely poor customer service, don't believe a word they say if they tell you they have expedited a parcel for you. This is one extremely upset and disappointed customer.

Tammy Johnson

Nothing but the best from Hudson's bay !!! I have shopped there from the moment I had a job

Elise Wiskin

Wide variety of items but higher end pricing.

David Lambert

Great store with quality goods. Canada needs more Hudson's Bay Company.

Derek McFarlane

Customer service was amazing

Bernard Pitre

Great variety of items to pick from. Prices so-so

Andrew Duncan

The Bay is not what it once was. With the competition online, I find this location seems to be cutting corners when it should be trying to bring it's A game. Maybe after the pandemic.

Don Zelk

Expensive

qq wu

Perfect

Elaine Burton Brown

Same store as what I'm used to in Ontario. Selections are more refined than in past. It is refreshing for choice. I found limited home, furniture. But I would still shop there. Now if only there website worked right.

Scott Rushton

Didn't find what I was looking for but it was still nice.

Andrea B.

Went to the clinique counter for some new foundation about a week and a half ago, and was met by Maria. Firstly, I've been in retail/sales long enough myself that I know what to look for in a good associate and it's not often that I am blown away by someone else's customer service. This was one of those rare times. Maria made my experience 1000 times better than I was expecting, she was friendly, offered many solutions, and willing to go the extra mile to ensure I was properly educated on the products she helped me select in accordance with the skin issues I've been having lately. I went in for foundation and left with a whole skin care regimen as well as a better foundation that matches my skin tone (I am very pale, colour can be tricky to nail). I cannot thank Maria enough. Made everything a breeze and I didn't spend nearly what I thought I was going to with all the add ons. Will definitely recommend her to anyone looking at makeup/skin care products. She has a wealth of knowledge and takes time with her clients to ensure they look and feel their best. Thank you so much Maria, I will be back!!!

peggy goslin

Lots of good deals, and lots of space.

Laila D

Looking for a specific piece of jewelry and the retail sales associate went above and beyond to try and help us!

Shawn Underhill

HBC has really gone down hill past few years. Very limited selection, low stock in this particular store in Sydney makes it difficult or impossible to do much shopping here. Staff are friendly and helpful, if you can find anyone. I honestly don’t know how HBC manages to keep this store operating. I seldom see many shoppers here, compared to other HBC stores in other cities. It’s a bit sad because I like supporting HBC stores generally.

martin forcier

Good deal on sheet sets

David Mackley

Shopping for boys and youth dress clothes and boys and mens sneakers. Noting much for clothes and nothing at all for boys and mens sneakers..

wanda Murrin

Prices are high but great quality

Norman Bradshaw

Zero customer service

Bert Korporaal

Since the loss of Zellers they should seriously look at products for the blue collar shopped too. Not just high end sales and only for women's unreal small sizes! Try stocking products for the full figure ladies and at a reasonable price. You will get more customers through your stores. This day and age not everyone shops online. Mistrust of giving credit card numbers to an unseen vendor. Stock mid priced clothing for the average shopper.

Al Bigalex6

(Translated) Pleasant place with a large choice of varied shops and always pleasant staff .. .. (Original) Lieu agréable avec un grand choix de boutiques variés et du personnel toujours agréable.. ..

Christine Condette

Love The Bay...and their Hbc products.

sheila blanchard

I phoned to find out if they had a peticular product I had the brand and style#. I told the woman, I was phoning because I didn't want to make an hr trip to find out she didnt have it. She looked and said it was not carried in store, but was available online. I told her I had already looked online and couldn't find it. She said well you can get it online. That was the end of the conversation. I looked it up online and still didnt find it. #1 She lied and # 2 she couldn't be bothered. I understand they may be busy but I am a potential customer, too. I have purchased a lot of items in store in the past. The associate was nothing short of rude. They won't have to worry about being bothered by me again. I will purchase the product online from another source. They worry about the online purchases cutting into their business. Maybe they need to take a long look at their customer service.

Bernard Young

Always have great sales. Clean store and well organized.

Josh Wannamaker

Very helpful staff, prices are high but you're paying for quality. Not overpriced in the slightest.

Aaron Maracle

Gave me colonizer vibes

Sandy Feltham

Excellent customer service - clean store - great stock!

ray miller

Canadas own department store. We had our bridal wedding registry there. So many great gift ideas. Everything you want when shopping for the home . The staff took the time to spend time to help us they are friendly and courteous and knowledgeable. The store is super clean and bright. If you havent been to Hudson's Bay in awhile. Do yourself a favor. Check out Bay Days

Colleen McKeown

Not enough staff

Kelly D

The signage in the store does not help at all!!! Thank goodness for a customer that was able to help me find the departments I was looking for.

Cheryl LeBlanc

Hard to find someone who worked there or a check out.

Ranjna Kuthiala

Good place to look for a variety of quality products

Sandra Leishman

They were very helpful! Very friendly! Glad they're open!

Blunt Man

To expensive

Nelson Thompson

Very nice store. Friendly and helpful staff. Enjoyed my experience

Tatiana Rogozhina

I came to shop at Hudson Bay twice and bought the things that I really wanted to buy. I am especially grateful to the wonderful saleswomen at the plus size lady's department. Their names are Debbie and Natasha. If it hadn't been for their help, I wouldn't have been able to make such a good choice.

Filomena Goncalves

It was awesome

Michael Ferguson

Need to fix the escalator! It's been down for months!

Paul Bissonnette

Awesome store lots to offer

Simar Saini

Everything is perfect in this place.

sue beamish

Great place for what ever you need

lisa holden

Nice store. Something you can find a good sale.

Kathy Ffolliott

Good stock. Friendly!

Ryan Mahood

I never bought anything at this location! But it's washrooms are clean and the elevator worked without issue!