I went to Erie Alterations to have my wedding dress altered because she had come highly recommended to me by multiple people. However my experience with the quality of work was awful.
I took in my wedding dress, that for the most part fit, it needed some minor work done to adjust the fit of the sleeves, and the bustle. I had questioned why the stomach/ middle area had a fold through it, and she suggested that she may have to have to take it out so would lay flat. OK fine no problem, this was still two months away though, so I told her let's wait and do that closer to the date in the event I lose some weight.
So the second fitting came in which I took my bridesmaid to, to help point things out (because I felt I wasn't being guided properly- I will get to that later) that needed adjusted. After I realized the cup had been sewn in upside down and that the lace straps needed adjusted yet again she told me to take the dress off- as if we were done. Without even addressing the middle part (stomach area) of the dress that still very obviously needed attention. So I had to ask her to take a look at the middle part- it was still folding. She then proceeded to just feel where on the seams needed adjusting and then had me take it off. No pinning done.
So now, I went back today to get my 'final' fitting done. Only to leave in tears, as my dress was worse with the changes she had made. I would have preferred it be too 'tight'. It was still folding in middle but now was loose! It's a form fitting dress, and now fits even worse through the stomach area and hips. Which again, she wasn't acknowledging. So when I asked her, she said there is nothing she could do, and that there was no more room to let it out. I am not a large girl, my stomach is flat. I am not a seamstress, but the dress is loose on the stomach and you need to let it out more? She then told me I could just "pull it down"... all day on my wedding day, your suggestion is to pull my wedding dress down? She offered no suggestion, no aid as to why the dress looked the way it now did. I told her I didn't think the dress looked right, and she still sent me out the door with it just that way. The work she did wasn't acceptable, and she simply didn't want to fix her mistake.
I am shocked an appalled at the sort of work that came out of this shop. I went there expecting to be guided on how/what needed altered to make my wedding dress perfect. What I found was that she wanted me to tell her what I wanted done; I don't know what needs done, I am not a seamstress. I have never been fitted for a wedding dress, I don't know what the length is supposed to be or how the straps are supposed to fit. THAT IS WHAT YOU ARE HERE FOR.
Overall I was completely unsatisfied with the work from Erie Alterations. I now have about a week to find someone new and get my wedding dress fixed. Not to mention I now have to pay someone else to redo the work.