Reviews of Market Cleaners (Tailor)

Pablo Castillo

Super friendly and helpful staff.

Joel

Great place. Good staff, not too busy, and just extended their hours. I had a problem with some shirts that seemed to get a grease stain in the self serve machines (has not happened since). I brought it to the staff's attention and was eventually contacted by the manager and then the owner. They explained that it could be a number of things but were very amicable and eventually dry cleaned the stains out for my free of charge. Highly recommend!

Darla Garcia

Very nice staff and good customer services

Marta Hanrahan

These guys have been a saviour for my wellness clinic. I couldn’t recommend them enough

NS Legal

I had a damaged dress and they fixed it! Really great and friendly service.

Andree Noëlle

Best cleaning in Ottawa. Dependable and even parking out front, at least when I go!

Vahan Galoumian

Great laudry and dry cleaning place!

Eric R

I got grease from the ski lift all over my new ski jacket. These guys removed the stain and turned my jacket around same day. Looks like new!

Ali Hamami

Good service and turnaround

Dave Stephens

We have an older Persian-style rug and a runner, both of which were long overdue for cleaning. The owner was honest said he wasn't sure they'd be able to restore them completely, but the results were amazing, and they look like new. The cost was very reasonable and it didn't take long to get them back. Friendly staff. Highly recommended.

Hanneli Tavante (hannelita)

They provide coin laundry service. Very few machines available, but still a cheap option

Angela Hunter

We needed to do laundry while visiting Ottawa and this place was a lifesaver! Super friendly and clean/new machines.

Savannah Glenn Mitchell

Great people to deal with, great service!

Claire Sawyer

These guys do a stellar job removing the grime built up on my Canada Goose each year.

Tribeca East Site Administrator

Outstanding service every time.

Sheri DeSousa

The best in Ottawa hands down. Great prices, service and attention to detail. No matter what part of the city I live in I will continue to use market cleaners as I trust them and know if I do have an issue it will be resolved.

Matthew Brockman

great service and friendly staff. would recommend :)

Noor Alé

Excellent and honest service. You can trust that your clothes will come back looking like the first day you purchased them. I highly recommend Market Cleaners!

Martin Wright

Excellent service and price!!

Brose Sun

Place was clean, well kept and friendly! The machines were in good repair and the cost was reasonable! 5/5 - great job!

Pearl Stars

Absolutely comfortable to do your laundry during your stay in the vicinity. The staff is helpful and attentive. Machines are clean and prices are absolutely right. You can always grab a cup of coffee across the street to sit and wait for your laundry. They also have an express dry cleaning service. Thumbs up ????

Bao Chau Nguyễn

Excellent dry cleaning service in town. Professional and well trained staffs

Alexandre Bibeau

Clean and easy!

A MAN HAS No NAME

I need a really quick turn around for an interview tomorrow.

Xavier Romero

Best dry cleaner and laundry service in the city. All brand new washer and dryers with a friendly and helpful staff.

Timothy Dell

Great wash and fold service

R Keggs

Best dry cleaner in town! Dry clean in house and have excellent customer service and very friendly!

John Smith

Market Cleaners was able to remove some really tough deodorant stains from one of my favorite shirts. I brought the same shirt to One Hour Cleaners on Albert Street beforehand and they were not able to remove the stains. After that, I thought the shirt was ruined for good. But low and behold, Market Cleaners was able to do the job; the shirt is like new again. I will start using Market Cleaners for my dry cleaning from now on. Very professional service and they are very attentive to detail.

Karen Whitehead

so i brought my daughters canada goose jacket white one to this cleaner i had removed spaghetti spots from it with baking soda but the dry cleaner could not remove them this jacket was worn one session so it wasnt really dirty and when i got it back the stain was still there and it still smelt like weed and cigarettes so now i have to take it back and i needed it for next tue they said they could get it back to me by monday i guess we will wait and see so disappointed like they didnt even say anything to me that they could not do a deep clean with out me signing papers they just put a note on it like what really who does that .

Iceman

Wonderful customer service

Rob Low

Market Cleaners just won my business pretty easily. First, they're one of the only dry cleaners downtown open on Sundays. Second, they managed to completely remove some absolutely terrifying stains from a brand new suit. They saved the day. The staff is great and friendly with a good attention to detail. Although their prices are bit higher than most other downtown cleaners, they absolutely care about what they do. Give them a shot.

Ron S

I never had an issue before, but this last time wasn't very good. I had my laundry done there and it looked a four year must have folded my clothes. Everything was horribly wrinkled, no socks were matched. It was probably the least professional laundry service I've ever returned home to find. They've done a good job previously, but this was just bad. My t-shirts might as well have just been balled up with a rubber band they're so wrinkled and out of sorts. Definitely not worth paying for. At all.

Nolan Y

If you want to damage your clothes, coming here to wash them will be the right choice. The first photo is the left cuff, it is good. The second and third photos are of the right cuff, which was still wet when I fetched it, and it was deformed after it dried. This shop is very funny! If you plan to send your clothes to this shop for washing, I hope you can read my reviews before you decide. I sent my Canada goose to be washed on December 2nd. The cashier said that I could pick it up on the 9th. Then when I went on the 9th, they said it was not ready yet. This shows that they are not punctual. Then two days later, I called to ask them if my clothes could be picked up, and the cashier said yes. When I went to pick it up on the 13th, I found a lot of yellow dirt on the right cuff of my down jacket. I don't know what it is. I regret not taking pictures. The cashier told me to pick it up the next day, and she needed to ask her manager what to do. This shows that they will not help you check whether your clothes are clean after washing your clothes, which is extremely irresponsible. Finally, at noon today (14th), the cashier called me and said that the cuff was cleaned, and I can pick it up at any time. So I went to their store in the afternoon, and a man (probably the manager) gave me my clothes. When I checked my clothes, he seemed impatient and hoped that I would end the inspection soon. At the time I touched the outside of the right cuff and it was a little wet, but I didn't think much about it. Then i paid. But when I took it home and put it on, I found that the right cuff inside were completely wet. After it dries, the right cuff became deformed and it smelled a bit stinky. A bit stinky!!!! why???????? And it is obvious that the right cuff are not clean. At this time, I understand why the man in the store hopes that I will end the inspection soon! This shows that they treat guests like fools!!! In general, my Canada goose was kept in their store for 12 days. In order to get my down jacket, I had to go to the store three times, and when I went to get it the last time, the right cuff of my down jacket were still wet. It doesn't matter if it is wet, the point is that when it dries, it becomes deformed and smelly. What the hell is this store doing?

Danielle Merhebi

Market Cleaners damaged my wedding dress by crushing fragile beads, tearing expensive lace ( $450 per meter) and stretching the lace by hanging the dress on a clothes hanger ( the dress weighed at least 10lbs). I brought the dress back in to complain about the damage. They sent the dress out to be assessed and I explicitly stated I did NOT want any modifications made to the dress - it was to be assessed ONLY. Market Cleaners acknowledged the dress was severely damaged and offered to replace the lace, but when I specified I would like to see the lace and price of the replacement lace, that was not an option. In other words, they wanted to replace it with the cheapest lace available. I refused and directed to have the dress sent back to me untouched. When I picked up the dress, they tried to cover the torn lace by improperly sewing the lace and unstitched the waist to shift the lace down in an attempt to reduce the visibility of the stretched lace (too bad for them I took photos before sending it back). As well, when they sewed the waist back they improperly sewed the mid section together - when zipped at the back, one side of the waistline sat at least 1 cm lower than the opposite side. Oh, and they claimed to have "wedding dress specialists" - ya right!. Do not send anything to this place !

elias papadolias

Great service and staff

Omid Bara

Always fast on service...great guys!

P Van

I really love getting my business shirts dry-cleaned here! Sacha and his awesome staff give me such exception and personable service all the time. They treat me like family... it's really cool that they know things like when what parts of the shirt I care about the most, and always keep that in mind, etc., they really care. Incredible! Keep up the awesome work guys.

Ronen

Market Cleaners dry cleaned my suits well.

Bernhard Maurmeir

Top!

Loren McInerney

Very dirty and run down. Had good customer service otherwise rating would be lower.

Amer Kobaisy

Prompt and friendly service.

Barbara Laskin

This is a wonderful family-owned business that provides fast, efficient and very personal service. The care they took with my smoke- and water-damaged clothing, draperies, and household effects was simply incredible. I recommend them without hesitation. Bravo to Sasha, Liz, Leo and the gang!

J P

Free wifi.

Kita C

They are not wheelchair accessible.

Jonathan Robert Whelan

Very friendly staff and great customer service! I dropped off a piece of clothing in August and wasn't completely satisfied with its clean in December. The staff at Market Cleaners took the piece of clothing back, without arguing with me or getting frustrated with the delay, and fixed it up great! They even completed the service for free. From this experience, I will continue to support Market Cleaners with my business and public promotion.

Ralph J. Lapierre

Horrible! They even deleted my last "Google Review" - they should be ashamed of themselves! My wife and I are NEVER coming back and we strongly urge you to AVOID AT ALL COSTS!

Tyler Nicholson

Very pleased with the overall experience. Great value and exceptional customer service (Sacha). Highly recommend for removal of serious stains - my white vest looks brand new.

Sachin Ruparelia

Awesome Drycleaning! Good prices!

Mark B

Always efficient and friendly

Allan Haigh

Theses guys were awesome for us, as tourists it is hard to find a place that will do basic laundry, at $1.50 per lbs they will wash and fold, great price. I also left a small electronic device in one of the clothing articles, they checked the pockets and recovered it for me as well. Great service and great value.

Kathleen Tayler

After my outdoor wedding, I took my wedding dress to them. It had a very long train and a lot of dirt on the dress! Not an easy job. They did a fantastic job for the main body of the dress - restoring it to pristine condition. They went above and beyond to try and remove the staining around the bottom of the dress hem which could just be hemmed to make it brand new, but they took the time to return to as much as possible original condition. I appreciated how they took the time to explain the processes they used to try and remove some of the most difficult staining around the bottom hem. I also used them to steam my dress prior to my wedding day and I couldn't have been happier with the result and service. Highly recommend.

Peter Uche

Self service laundrymat. Automated system with scheduled services. In 1 hour, you are done. Very good customer service experience

Bianca Star

Many years ago I made the mistake of buying a white Canada Goose winter coat. After wearing it for a couple winters it was absolutely filthy. I did not want to put this expensive coat in the washing machine. I took it to Market Cleaners instead. When I picked it up, I couldn't believe my eyes. It was actually white again!! I was so shocked and impressed. I easily recommend getting your Canada Goose (or any other coat) dry cleaned here.

Daniel Loutfi

Just the best. Fast, professional, great hours and great client service.

Paul Blatchford Gmail

Not much good, dirty and broken machines. No excuse for this