We've got the feddbacks of real people who buy the products of Magic Stitch And Tailor (Tailor) near Dalhousie (Canada).
Currently this business gets a rating of 4.7 over 5 and that rating was based on 127 reviews.
You must have seen that the average of ratings is virtually the best, and it's based on a large number of reviews, so we may be pretty sure that the assessment is very faithful. If there are many people who bothered to leave their review when they are pleased with the business, it works.
As you know, we don't usually bother to place reviews when these are good and we usually do it only if we have had a problem or issue...
This Tailor is included in the category of Tailor.
I went into Helen's shop to have the inner adjustable elastic resewn inside my fall jacket lining. The price was reasonable for a such a job (she had to open the lining and sew it back inside) at $25ish. She was friendly and helpful and the job was done in less than 24 hours. Fantastic service with a smile. I will most certainly return for Helen's help when the time comes to tailor any additional clothing.
Very impressed with the alterations I received. I had a bridesmaid dress which was multiple sizes too large and on a short time frame. They were beautifully done and right one time Great service! Would definitely recommend to others.
Always terrific service. My daughter and I go to Helen (from Magic Stitch) for everything. She has hemmed many dresses, repaired rips and more for us. The results are always perfect. Will definitely continue to go to her for all tailoring needs.
I think I've just found my new seamstress! I brought in a new pair of motorcycle riding pants and lined rain pants. The work that had to be done was detailed due to pant leg zippers and velcro adjustable flaps. She came up with a really smart solution to shorten both pants without having to move or shorten the zippers. And it was done within a few days! Excellent work! As a certain California governor has been known to say, "I'll be back!!"
Garbage customer service. Went in to ask about getting measured for a custom suit and got turned away. Go anywhere else for your business.
Really good service and high quality of work!
I went to Helen because of the good reviews on Google Maps. I'm glad I did since she is really good at what she does. I had a complex satin dress that needed to be hemmed and Helen did a great job, even doing final adjustments during the fitting.
Ruined My Skirt! Totally disastrous stitches, not even in line! Wondering how this place gets such many good reviews, but I ended up throwing away my skirt...
Thank you so much Helen for the emergency tailoring! The dress looks fantastic, I can’t wait to wear it ????
Great seamstress!
Many years of great service.
The owner is very nice! Great quality service…I appreciate it and will go back.
Great service and an amazing job!
This was my first time going to see Helen for tailoring and I came away very impressed with her work. I had three pairs of pants hemmed and had the legs brought in to be more fitted. She did an amazing job and they look so much better. I will definitely be back!
Repaired my parka zipper and a large hole amazing job. Thank you Helen.
Best tailor in Kanata. Can do anything, modify anything! When it’s done, the finish looks just like it came from the manufacturer that way
They give you your stuff on time but the price is quite bit expensive
Asked to remove access material on my jacket sleeves & was told it would be no issue. When I picked it up the owner told me she was not able to fulfill my request (understandable), yet she stood by the no refund policy. Why am I paying full price when she could not do what I asked? Plus my jacket stitching looks horrible (see photo). I will not be returning or ever recommending. Please stand by your customer policy of being "100% satisfied" Edit: giving this place one star, rather than two because the sleeves are 1 inch different in length (they were equal length before)
I brought my genuine Triumph motorcycle Jacket in to have the zipper replaced where I met Helen. Helen's shop provided a very personalized service and quality of the repair was second to none!.... Thank You Helen and Magic Stitch!
Magic Stitch and Tailor provides friendly service and high-quality work. I'm never disappointed. They offer dry cleaning too.
Best tailor in town...hands down!
Great service, been going for many years!
She is AMAZING. Other places wanted to charge me $40 for a bathing suit take in and her price was $8. I bring everything I need stitched here. Recommended.
Helen did an amazing job alerting my prom dress!! She was able to get it done quickly, and it fits me perfectly. Come here to get any type of dress altered as she knows how to work with all sorts of materials well!
Fast and friendly service. Very reasonable price to replace a zipper in my jeans
My dress was altered perfectly, she went beyond my expectations. Really happy!!
Dropped off two suits that needed a fair bit of alteration. The were returned to me within the week pressed and perfectly tailored. Quality of work is excellent. Highly recommend
Great local tailor! Only good things to say about this place.
In the course of the summer, I brought six dresses that I was not wearing because they did not fit well. Helen did various alterations: hem, neckline, shoulder. I was extremely pleased with the results and this is why I returned to Magic Stitch. Furthermore, Helen was always cheerful and the work was ready on time.
Service with a smile, worked magic at making alterations that other tailors said were impossible in record times. We will be back whenever we will need to get more work done.
I was recommended here by a friend. I came here seeking help with a lot of alterations and dry cleaning! She told me due to volume of stuff, that I would have to wait 1 full week, but instead, she had everything done in 5 days. The quality of work is top notch! Everything went smoothly, and came out exactly how I wanted/needed it. I absolutely cannot recommend this place enough! Amazing!!!
Always great service and fantastic workmanship. I’ve brought many suits here and never had a problem. Highly recommended!
I walked into Magic Stitch one day, carrying my wedding dress, without an appointment, and Helen put what she was working on aside to see me even though apparently it was a bad move to not make an appointment for such a large piece of work (oops!!). Helen immediately started pinning my dress and explaining how many times I would have to see her. By my second appointment, everything was cut and sewn and fit great, and minor tweaks were all that was left. Today I picked up my dress, in the middle of this pandemic, because Helen has been working on it despite the world being the way it is! She is absolutely lovely and has kept me in the loop at every turn. My dress is perfect now, and fits like a glove. She even told me if anything changes (like my weight...) before our wedding that I need to call her so that she can fix it asap. I definitely recommend Helen, and will be bringing in more items for her in the future!
A great way to save money if like me you gained a few pounds. Excellent quality alterations to make very expensive clothes fit again.
Great experience and great service. She literally opened the store up on a day that she is usually closed so she could urgently tailor pants for me as i was in a wedding. Would recommend this place to anyone.
My wife came home very upset. After two weeks, the shirt she had as a gift from her sister was not properly fixed. My wife asked her specifically to use elastic threading on the sleeve, instead she used a plain thick rubber string. Did not look original at all. My wife gave her sleeve measurements and those were not even considered, sleeve was too wide. The shirt was in a plastic bag in the back while she could see other dresses were properly hanged to keep them in proper shape. Her complaints were not handled professionally, all the time my wife was explaining how the job was not done properly, the owner kept an eye on the next customer without paying attention to what my wife saying, instead the owner kept asking how my wife was going to pay her, credit or debit... No customer satisfaction focus. I do not think my wife will go there again.
Helen is excellent in her craft!!
My resized jacket fits perfect!
Needed a zipper fixed. Great job fast and inexpensive! Thank you!
Helen is absolutely amazing! She did the alterations for my wedding dress in less than two weeks. She accommodated me and met me whenever I wanted. She also accepted my payment of choice and gave me the best price for wedding dress alterations in the city! Even better she made a Covid mask out of the material of my wedding dress! It looks so classy and elegant! Finally, she gave me free fabric tape and necessities for my undergarments. Very professional, efficient and fast. You can't even see any alterations and she makes the wedding dress be unique to you and your body. She has talented hands. Thank you Helen and I will be sending a photo of the wedding soon!
Helen Nguyen, Manager of Magic Stitch and Tailor, is, quite simply, the best in the alterations and tailoring business. She is a lovely person as well! Helen did an extraordinary job with extensive alterations of my wedding gown this summer, all within a reasonable time frame and for a very fair and affordable price. She really saved the day. I have no reservation whatsoever in highly recommending Helen for any of your tailoring or alteration needs!
The best tailor around I will be back for sure. I needed to shortwn the sleeves on my martial arts gi and thee other stores i went to wouldnt give me a set price and were trying to make me compromise on the style of it. I brought it here and in minutes i was given a day to come pick it up. Not only was the job done perfectly she finished it before the date she gave me. Dont waste your time with other stores.
Discovered this place a few weeks ago. Since then, 3-4 dresses taken in, two silk blouses tailored, always excellent service. Helen is very attentive to details and special requests. More affordable than other tailors in the area too. Will be returning.
She “fixed” the sleeve length on my indochino suit SO bad that they had to remake the entire jacket. I had ordered two suits, one I asked her to fix as I needed it faster... the other one she said was to much and she couldn’t do... but the tailor it was sent to had no issues making it fit perfectly. So... Then when I asked for the $52 refund (yeah she charged 52$ to add 1-2 inches of sleeve length) she refused. Terrible business. Do not bring anything you value here.
Excellent work, affordable and fast service
She ruined my wedding tuxedo. How can you make one pant leg almost two inches shorter than the other!?? She's cheap, but you get what you pay for.
Quick turn around. Exactly what I needed
How I wished I found this place sooner. Walked in one day out of curiosity and now this place is the love of my life ???? She is masterful at her craft and highly recommended if one wants to look like James Bond or Audrey Hepburn ???? For real...she has been my tailor for all my clothing items and got my Tuxedo set and ready less then 24 hours before my big weekend. Highly appreciated the efforts and will forever recommend her ????????????
Always happy with the results !! She definitely has a magic hand. Thank you Helen for being our family seamstress for many years. The best seamstress in town !!
Helen is such a sweet and funny lady. She is seriously amazing at what she does and I was able to walk in being my first time and she was still kind enough to alter my entire dress in two days for me as I was being a little last minute. Amazing quality job, very satisfied
By far the best tailor in Ottawa - her attention to detail is unlike any other and the service and quality is exceptional. She's also incredibly efficient and so helpful! Would recommend her to anyone for any tailoring needs!
I had 2 dresses tailored here: they came out amazing! The top parts of my dresses were initially too big and too long, but after the alterations, they fit like a glove. Helen is such a kind a funny lady. Would 10/10 recommend Magic Stitch and Tailor!
Friendly, fast, and well-priced tailoring
I was very pleased with the alterations that Helen did for my bridesmaid dress! The alterations required quite a lot of work, but she did a wonderful job in a short amount of time. She was very professional, thorough, and made sure that I was happy with the final product (which I was!). I would definitely recommend Magic Stitch and Tailor!
She was amazing. Made my very expensive over sized dress fit perfectly for my friends wedding.. great customer service
Helen is absolutely amazing! she did a rush job on my wedding renewal dress within days, her work is impeccable and she's just the sweetest person to deal with. Highly recommend her!
Absolutely amazing experience . The owner was so helpful and made the trip their very quick and enjoyable . She did my suit for my wedding and it was perfect. I would recommend magic stitch to anyone wants any alterations done for regular cloths or suits to go their you will not be disappointed.
The service is immaculate and efficient!
Great job altering one of my old sport jackets I grew out of.
Bought a Milwaukee Heated Jacket and it was a bit to big around the chest. Home Depot did not have any in a Med size and I could not find any online. I Magic Stitch alter both sides of my jacket. WOW what a perfect fit. One week turn around but worth it. Thanks Helen
Great service and work! My go to Tailor!
Awesome quality and speed
A couple weeks ago I brought in a blazer to be fitted before a trip to Vegas. Helen not only did a fantastic job on the jacket, but she was able to do it in less than 3 days. I am very impressed with her work and customer service. I will be giving her all of my business in the future.
Helen did a superb job replacing zippers on 2 treasured jackets. Colours were carefully matched and her seamstress skills made them better than new!
I never leave reviews but I really felt I needed to this time. She is amazing! I brought her my wedding gown in August for my wedding in October. I was worried there wouldn't be enough time as it needed a lot of work. It has a lot of intricate beading and a tulle hem which needed to be shortened by at least 5 inches. I had 3 fittings and I just picked up my dress today and it's PERFECT. She worked so so hard on my dress. You can tell she is passionate about her job and loves helping others.
I've been coming to Helen's shop for years and have always been blown away by her excellent service and skills! She is patient and accommodating with any requests. I don't live in Ottawa anymore, but I still make the trip in to come to Helen's shop when I need any clothes tailored. Thanks Helen!
If you are looking for an amazing seamstress in Kanata don't look any further! The lady is one of the sweetest people ever and so easy to talk to and she'll make sure to take care of you. My wife has been going there since we moved to Kanata and highly recommended this place to me. Definitely not disappointed. I brought in a pair of pants to have the legs and waist taken out and they were adjusted perfectly and look great! Thank you!
Very disappointed my zipper that cost me $80 didn't even last 4 months and they not willing to replace it was made from very cheap quality materials:(
I had 2 bridesmaid dresss that needed serious alterations as I was pregnant when I bought them not knowing that I would drop from a size 16 to a 6. Helen from Magic stitch accepted the challenge to alter them both within 2 weeks right in the middle of prom season. She did an amazing job, completely transforming one of them. I’m so happy with the work she did, in such a short time! I would recommend 100%!
Helen was amazing! She took my coat in on the sides and shortened my sleeves flawlessly! She did it within a few days as I needed it quickly and did a fantastic job ???????? 10/10 would recommend.
This place is extremely over priced. It’s also very small and crowded, with no privacy while you’re getting measured/pinned. Part of my dress was separating by the zipper, and I didn’t notice until I was putting the dress on in another province. The rest of the alterations were done well, so I’d say 3 stars.
I had tuxedo pants altered recently and another pair of pants altered last year. In both cases Helen did an excellent job at a reasonable price and did the work on time. Highly recommended. I cannot understand why anyone would have complaints about her work. While I was there she was extremely busy altering prom and wedding dresses, an indication of how much in demand she is.
It was great to discover Helen when I needed alteration done at a crucial time. In addition to her fun personality, she made some great recommendations on the alterations and was sure to deliver on time .In addition, she was very clear on what she was able to do and what was going to be challenging per my request. I really appreciated that.Certainly going back for any future alternations. She has my full recommendation to do a good job! Thanks again, Helen.
Excellent service and quality work. Helen is dedicated and got my suit jackets altered perfectly really fast. The measurements and work was perfect with no need to revisit.
I have been taking items to her for over 10 years!, her service and work is second to none! THANK YOU
Helen does excellent work on everything I have brought to her. I have been going to her for years, and am always extremely satisfied with her work. She is very personable, as well as accommodating!
Excellent customer serivce and quality work. Definitely recommend if you are looking for a quality seamstress. Thank you!
Wonderful job and service on replacing a zipper on my parka. Leather trim needed to be removed and reattached to replace the zipper and looks perfect. Thanks so much! Highly recommend!
The owner is amazing! She is super sweet, funny and hardworking. She does fabulous work! I dropped off my prom dress at 5pm yesterday and she had it done by 2pm today, less than 24 hrs! She wanted me to come in to try it on first just To make sure it was perfect. Her customer service was excellent and I recommend going to her for all of your tailoring and stitching needs.
Great service!
Helen is great and so friendly. The service is also super quick and seamless! I trust all my alterations to this place
I called here desperate to get my pants hemmed same day. The owner, Helen was so accommodating. She said it would be done in an hour so I told her I would just wait in the parking lot. Not even 30 minutes later she called to tell me they were done, she did them first because she didnt want me waiting in the heat in the car for long! How sweet is she?! The prices are fair and cheaper than stitch it or browns. This will be my go to from now on.
Excellent little place. I have had a very expensive grad dress altered then cleaned, zippers done and stitching all to perfection with reasonable prices.
the best customer service and quality work. She completely fixed my wedding dress after it was altered elsewhere incorrectly - AND she fixed 2 of my bridesmaid dresses that were also altered incorrectly by a different seamstress. She is SO thoughtful, honest and passionate about her work. Look no further for any pieces of clothing that need altering. She is the best!!!
She tailored my wedding dress in little to no time one week b4 I was to be married ...thank you so much for the amazing job you made me beautiful with your beautiful work
The owner was perfect! She was very professional and courteous and was able to get my military Mess Kit tunic tailored and dry-cleaned in two days. She was very understanding about my last-minute situation and she eagerly did everything she could to help. A testament to her professionalism is that she even stayed open late on the day that was arranged to get my jacket as I was not going be able to get there before 6:30. The quality of work is exceptional and the price is cheaper than most other places. We will use her store for all of our dry-cleaning and tailoring needs.
Great job on refitting
Consistently excellent service
Amazing experience at Magic Stitch and Tailor. I had many items that needed alterations and Helen got them done very quickly. I am very impressed with the quality and how professional this business is.
I was looking for a tailor who could do some alterations quickly. Helen was so helpful. I found her by using Google, and I am thankful that I trusted the reviews. We were in a real bind and Helen was awesome. A real great experience.
The best alterations in the city!! You won’t be disappointed. Helen is the only tailor you’ll ever need. Fast and friendly service. She really does work magic!
Helen did an amazing job on my wedding dress. Everyone was impressed with her handiwork, especially our photographer. Anyone who saw the dress before Helen tailored it would be shocked to see the difference she made. She tailored it to fix the cathedral tail and fix the somewhat see through front chest part. The front length was perfect. She added sturdy straps and hooks for me to hold the dress. She answers texts very fast and I saw her maybe 5 or 6 times for my wedding dress and Chinese evening gown. She’s my go-to tailor from now on.
Customer service is top-notch! Very helpful and accomodating to busy schedules and short timeframes.
I had a MOB dress shortened and my husband a shirt taken in at the shoulders and arms. Helen did an excellent job on both and with a quick turnaround and reasonable pricing. I will not hesitate to return for any of my alteration needs.
Expensive but well worth it
Very friendly and quick service..great work
Helen did a great job altering my dress to swear to a summer wedding. When I took the dress into the shop I was greeted with a smile. There was one customer ahead of me so I had to wait a few minutes. Helen made sure that I knew she valued my business and would be with me as soon as possible. My dress needed some serious alterations. Helen outlined everything she was going to do, pinned my dress, confirmed the price and told me to come back in ten days. The finished product as perfect. Helen would not let me leave until I tried the dress on so she could check her work. I was very pleased and I am already collecting up things to take to Magic Stitch for Helen to make right
I'm very disappointed when I paid 50 dollars to get my zipper replaced on my spring coat. I brought it in because I thought she would do a better job than I could. There's bunching in the fabric on the zipper and it is not hidden inside the coat. One side if the zipper was hidden in the fabric of the coat and the other side of the zipper was literally just sew on top and not hidden. Maybe my expectations were too high.
Great service with a quick turnaround time! She was able to alter the neckline of my outfit seamlessly and made adjustments without the need for several trials. Definitely recommend and will return for more services in the future!
Helen did an incredible job on my wedding dress, which was probably about 2 sizes too large. It turned out so beautiful and those who saw it before were amazed at how well it turned out. Thank you Helen:-)
Helen is awesome! Really nice and very nice work too. Will be back for more! Thank you :)
I had a vest I needed “re-sized” for my 4 year old who is in a wedding. I had already spoken (and showed the vest) to the seamstress In the hazeldean mall who told me they could do it. When it came time to have it done, they told me it was too big of a job and hey wouldn’t do it. I brought the vest to Magic Stitch and she told me no problem! Never again will I go to the other place. I have found my go to Tailor!
Excellent seamstress! Very conscientious and pays attention to details. The work is done professionally, and the service is prompt! I've already brought four items here to be altered and every single time I'm more than pleased with the results (and I am very hard to satisfy!). Highly recommend Magic Stitch and Tailor!
I am thrilled that I found Magic Stitch and Tailor! I had several pieces of clothing which had to be taken in, including a way-too-big trench coat...which all now fit perfectly, a custom fit! Very pleased with their service!
I’ve been going here for years. I love it, I get a lot of different things tailored, from t-shirts to full suits and dress shirts. They’ve done an amazing job every time! Always friendly and always timely.
Very quick and high-quality service! Was looking for a place like this for years and very glad I found it!
Excellent service. Very friendly and helpful. I brought a few items back after a week to have another adjustment done and it was quickly done for me. Very happy with this place.
Out of all my alteration experiences in my life, this place has been the best by far. Very friendly and the attention to detail is incredible.
Quick, friendly, and fantastic service. Beautiful quality of work. Will definitely be returning!
Such great customer service! I had my dress hemmed and still found it slightly too long, so it was fixed at no extra charge, and done on the same day. I strongly recommend Magic Stitch!
Dropped off 1 pair of slacks for zipper repair, and a second pair for hem. Dropped them off Thursday and was advised it would be ready Monday. Went in Monday evening and my pants were nowhere to be found. Further more, I had to be asked to come to the back to identify my clothes. Once I found my items, they were not fixed as mentioned...in fact...they were overlooked all together. For a service where you pay up front...your margin for error is slim. I won’t be visiting this proprietor again any time soon. Choose wisely
Thanks Helen to fix my wedding dress! Will recommend friends
I highly recommend Magic Stitch and Tailor for all your tailoring needs! I have gone to there for general repairs before (patching/stitching), which were done really well. However, I recently entrusted her to replace the entire lining of my vintage leather jacket. She was professional, timely and meticulous (she even put the tag back in place). My jacket looks incredible and I could not be more pleased with the outcome!
I have been going to Magic Stitch and Tailoring for many years. Every time I go the results are perfect. Helen is a true professional. I am always amazed how she can do such a beautiful job in such a short amount of time. I trust no one but Helen with any alterations to my clothing.
I have been going here for years. The work is always great and done on time. I will keep coming back!
Helen makes such an effort to ensure her customers are happy. Very impressed, thanks for your great work!
I’m so lucky to have found Helen!!! I called her and she got me in for an alterations appointment the day of and right when she was closing! I then had to make an adjustment with the hem and she was super responsive and quick and I was able to get remeasured very quickly. She is the sweetest. Would HIGHLY RECOMMEND. I will for sure be a repeat client. -Janda
I am always pleased with the alterations; very professionally done, and completed on time. I would highly recommend "Magic Stitch And Tailor".
Helen is great at what she does. I have had many repairs and alterations done by her and have never been disappointed. She also has great ideas to make outfits that need alterations work. She also has great assortment masks of different colours and designs.
Helen did an amazing job on my curtains!
Excellent customer service! I have brought 2 dresses to Helen and she did fabulous work.
I rarely post reviews, but for this I thought it was necessary. The service at Magic Stitch deserves far more than just a 5 star rating—it deserves a 100 star rating. They are truly artists—from my high-end dress shirts tailored to perfection, to jackets, pants, and even my specialized outdoor gear, they have never failed. Furthermore, I always manage to request seemingly impossible deadlines, and yet they meet them every time and with flawless precision. The service is always incredibly friendly, very professional, and they always joke with me when I’m in making my day that much brighter. I would recommend them to anyone looking for super tailoring, and superior customer service. Simply put, they are INCREDIBLE!
I have been going to Huyen for the last 10 years! We have formed a great relationship over the years! Her workmanship is impeccable and professional! I highly recommend Magic stitch tailoring! K
I was so happy to have this shop recommended to me by a friend. Helen does extremely good work and turnaround is quick. I will definitely will recommend her to my friends.
I have gone to Helen for alterations for many years and have always been happy with her work. She is a very professional, talented seamstress and I would recommend her shop to anyone that wants a quality alteration.
I am incredibly happy with a recent zipper replacement done on my down winter coat. The attention to detail is far better than I could ever have hoped for and its been very professionally done. I am an experienced seamstress, but was uncomfortable tackling this repair and understand how challenging it would be. Thank you!!
Omg this lady is awesome. Her work is fantastic. Would recommend 11/10.
Fantastic service and quality of work! I've brought in a variety of pieces requiring different adjustments and alterations and am always very pleased with the results. I always recommend Magic Stitch Tailor to friends, family and anyone else looking for a tailor!
The work done by Helen is always top notch. Work is also done on time
Such a great place! I needed my suit pants to be fixed up in a very tight timeline. They were done on-time, and looked perfect! Thanks for the help. I highly recommend this place.