Reviews of Stitch It Clothing Alterations & Dry Cleaning (Tailor)

3100 Howard Avenue #8, Windsor, ON N8X 3Y8, Canada

Average Rating:

DESCRIPTION

We have all the reviews of people who are consuming the products of Stitch It Clothing Alterations & Dry Cleaning (Tailor) in Chatham-Kent area (Canada).

To this day this firm has a score of 4.3 stars out of 5 and that score has been calculated on 94 reviews.

As you can see it reaches an feddbacks average is really positive, and it's founded on a very large number of scores, so we can conclude that the assessment is quite reliable. If there are many people who bothered to evaluate when they've done well, is that it works.

As you know, we don't usually bother to put scores when these are good and we usually do it only if we have had a problem or issue...

This Tailor is included in the category of Tailor.

Where is Stitch It Clothing Alterations & Dry Cleaning?

REVIEWS OF Stitch It Clothing Alterations & Dry Cleaning IN Chatham-Kent

Adam

I bought an affordable suit for my wedding day and it didn't quite fit my frame perfectly. I took it to Stitch It at Metrotown and I was helped in a professional manner, I was asked for my opinion, and the woman (sorry, didn't get her name) also suggested I take the sleeves of the shirt and jacket up. My suit was ready for pickup sooner than expected, and the woman and James were there to greet me. James was wonderful, told me I looked like a whole new man, and packed my suit up for me. Wonderful service and outcome, and it was way more affordable than I had even imagined! I basically got a custom tailored suit for an amazing price, and experience. I've already referred a few friends to get their clothes altered there too

Pawan Jani

I walked in and said hello how are you? The person working there right away said I can not do it for you. I don't think they know how to run a business. This place should close.

Kevin Chiang

Like others have said, James did a good job altering my jeans.

Evander Lambert

I brought my suit here to get the sleeves fitted last minute before an event. They had it ready for me the same day. They are super professional, welcoming and quick! I recommend stitch it to everyone.

Johnny Ji

James is a master of his craft and one of the only tailors I trust with my alterations. He has such a passion for what he does and executed at the highest level!! 1000% recommend.

John Christensen

I went in to have patches sewn on a leather vest and riding jacket. This was about a week and a half ago. The service was great, she was very helpful and knowledgeable. As for any negative reviews. Not possible with the person who served me, thnx

DC Construction

I would recommend this place for all your clothing needs. The owner was very friendly and knowledgeable. I will be using there service again.

Ben Norris

Excellent work, very happy with the alteration to my Jersey. Would definitely come back

Viscount J

The staff there should learn how to respect customers and then do business. They ruined my day.

Peter Claassen

Terribly expensive!!! Ridiculously Overpriced. Never again come here for anything.

Megan Burghall

禎冠31顏

Bhavna Mehton

Abdullah El-Safadi

Amazing service again and again. Its my place to go for any alteration needs, always on point and Angel has a magical hand touch!!

Jane Kuo

Professional work!

Donald Anderson

Excellent place for switching

Andrew Frith

Excellent service, and well priced.

leto BG

The lady named Morgan needs to learn that it is important to work with people and talk to them as human beings. So much attitude , poor manners both face to face and over the phone and a sense of unhappiness for a borderline mediocre alterations. I I would never set my foot back in any Stitch it store ever again!

King_Biki

Service is slow and prices are ridiculous! Local dry cleaner costs 1/3 of the price

Jonathan Tsujio

Service was great. James helped me and was super friendly. Clothes were ready on time. Will be going back!

Feven Berhe

이냥냥

Beautifully perfect skill.

LOUIS-PASCAL BÉDARD

Very friendly and helpful service. I’ve been coming here for years and am never disappointed :)

陳阿豪

Good

林子靖

Lucky Strike 777

Very very expensive there so many in Windsor much cheaper

Tom Kiros

Kevin Evenson

Excellent

Amanda Pereira

Rediculous place. I have been here to hem some pants and one is shorter than the other. And I just went back to see how much it would be to hem my dress and they said 65 to 70 dollars. Iv never in my life seen a small hem on the bottom of my dress cost 65 to 70 dollars. If it's that much I'd go to a professional place. Wrip off of a company

jashandeep singh gill

Derek Cartier

If you don't like these ladies and the work they do, probably best you hire your own personal taylor. Friendly, on time, and quality on every visit. Thanks Amy!!!

Shafik Diwan

Great work and very accommodating with short turn around

Alan Judi

They’ve destroyed my jacket and told me there was nothing they can do! Avoid this place if your jacket costs more than $50. They took money before starting the work and absolutely destroyed my jacket!

雪景球

Yannick Farmer

Very rude staff and crazy prices!

Lei

Sarene Nordwall

I needed a pair of pants fixed for work the next day, brought it in, they had it done in half an hour, and only 5$. Very nice people. Fast, friendly and affordable!

Simran Sandhar

Csaba Knezy

Friendly staff and very responsive. Came in at 8:00pm to have a suit adjusted for the next day. They had us back the suit at 8:45pm - and the up charge was nothing! highly recommend them.

Tyson Ong

I had Amy take care of my suit. She was very precise and professional. She went above and beyond for last minute adjustments. Overall a great experience and on time completion.

Kathleen Millar

I have always gotten A+ service here. I go in to get pants hemmed, taken in and repaired. The work is always great, professional and efficient. Good prices. Staff is fantastic. ????

Xela

People there are friendly, and treat customer well.

Alexandra Santamaria

Very good service, very nice people, reliable and good friendly advice too.

Fran Sardone

Talented and friendly staff who make my clothes fit better and last longer!

Maureen Miranda

Holly Beck

I went to stitch it for an alteration to my jacket. A lovely polish lady I think her name was Kathy helped me. Her work was outstanding and her politeness and customer service was top notch. I won’t be going anywhere else!

Emma VS

Simply the best! It does not get any better then James. Amazing attention to details, and fabulous work. He is also very warm and friendly. Your will be happy and look great. Thank you James!

陳銘滄

Robert Tru

David Root

Had a few pairs of pants hemmed. Service was good, but manager is a bit abrupt in her manner.

Neff Lam

Best service ever! Fixes my super old pants to a brand new one????

Kristen D

I purchased a bridesmaid's dress online & when it arrived, you could fit two of me in it comfortably. The ladies at Stitch It have saved every one of my formal gowns in the past so I rushed to the mall. They were able to cut my dress in half & managed to make it look even more beautiful than when it arrived. They are so friendly & professional & boy, do they make you feel like a goddess with all the compliments while they take your measurements (even after you've put on a little covid weight). I always have & will always continue to take all of my delicate alterations to Stitch it.

Katti

This was a really great place! The service was good, and the tailor I had was super nice. I think her name was Kathy. Anyway, excellent work! Would recommend!!

Kenneth Malley

In the mall

Hazy Horticulturalist

Peter Townshend

Tyler Nguyen

They ripped my jacket pocket during their tailoring process and wouldn't fix it because it wasn't related to the services I initially paid for. I asked them to repair it and was told that it would be a separate charge -- for damage resulting from their error! Despite my protests, they denied any wrongdoing and were unapologetic and confrontational in defending their faults, telling me it was my fault even though I haven't worn the jacket from the time they "fixed" it for me initially. Their services are mediocre at bested atrocious at worst and the convenience of their location does not outweigh the egregious customer service and expensive rates. "Disappointed" doesn't even begin to describe my attitude towards this business.

Yoel

Now that's what I call a good job. I appreciate you getting my stuff done so quickly. This is so great I think others could benefit from your service and I won't stop talking about you guys...

Frank Wang

Great service.

Mark-Lester Reyes

Thank You James for stitching on a custom patch to my hat ! Highly recommended ????????????????

CamFewer

Heather

Not helpful at all

Justin Yang

James Nguyen did an incredible job on all of my trousers I brought in. He goes above and beyond to make sure the fit of your garment is perfect, the entire process was wonderful!

A Cat

Carl Daoud

Jesse G

Had a great experience here the other day. James Nguyen went above and beyond the required level of service, as he repaired more than we discussed on my garment, and for a cost that was below what it would normally be. Top quality fix and service.

Sharon Huang

sara

Steph T

(Translated) Very bad experience ... At first very difficult to be spoken in French ... then I must insist on trying on the repaired garment ... then by showing the non-straight seam which makes my pants poach, I am told that it is Tissues !!! I would never go to have repairs done there !!! (Original) Très mauvaise expérience...D'abord très difficile de se faire parler en français..puis je dois insister pour essayer le vêtement réparé...puis en montrant la couture non droite qui fait pocher mon pantalon on me dit que c'est le tissus !!! Jamais d'autre j'irais faire faire des réparations là !!!

Jodhveer Singh Gill

This stitching shop is the best one I have ever seen. Very polite and friendly behaviour of worker here and they do every types of fitting of cloths perfectly.

Yana Voronkova

Recently came here with a bridesmaid’s dress that required a lot of alterations. I honestly was worried it wouldn’t be done in time but professionals at this location amazed me because it was finished 2 days early! I enjoy customer service because employees are very nice and know what they are doing !

Ben B

Ann Chen

(Translated) Friendly staff, first-class technology (Original) 員工親切,技術一流

Kilaz Zalik

Redd Alec

Good service. Got my stuff done in time.

Jesse Richardson

lilly smith

Shona Hickmore

SCKentrol

Julia Amelio

I brought jeans in to be hemmed and taper, they didn't taper them. When I brought them back to be fixed, I was told it would be another $20. I asked that they not charge me and was told a manager would have to decide. I let them know to call me if I was going to be charged. They never called and never tapered the jeans. They just held onto them for a week and now I'm left with jeans I still cannot wear.

Sean Y

D M

James is the magician! I altered 4 outfits here and James has done fantastic jobs! Absolutely recommend him

Brittany Thompson

James Nguyen did an Amazing job with my alterations. I needed alot of alterations done on several pieces of clothing. There were no mistakes., it was done professionally and my clothing was altered exactly as I wanted. I love how efficient stitch it is with getting the clothing done on time. I will most definitely go there in the future. Thank you.

Richard Beauchemin

Perfect place to fix, very professional and on time. Thanks ladies :)

CHUN I Hung

Branden

Please pick up your phone. Trying to call for the 4th day to get a quote and nobody picks up, I've tried just about every time of the day.. sigh. Edit: thank you for linking me your email, but that is also broken

Katie K

I was there super recently to get some curtains hemmed as well as 2 pairs of pants. James Nguyen was absolutely lovely, super kind, patient and helpful with the alterations that needed to be done. The prices are super reasonable and I'll definitely be coming back if I ever need any sort of alterations!

Brad Shepley

Kyle Sutherland

Eric Lau

Tiffany Wilkins

Michael Guinto

(Translated) Fast and courteous service (Original) Service rapide et courtois

Sophia Dumont

James understood what I wanted for my coat and he did an amazing job at altering it for a great price! He is personable and super kind. Thank you so much to James and his team.

陳秋婷

Cheng Che Chung (Pony)

James Nguyen is passionate, friendly and detail-oriented.It's been my fifth time having my jeans alternated and they never let me down not even one time. I will definitely recommend him to my friends and families. * They have moved to a new location close to McDonald at the first floor but same quality of their services no worries.

Peter Cantada

James did an awesome job. Really loved it. Highly recommended.

predrag jokic

To expensive

Winton Spaulding

I had a suit altered and the fit advisor Mr. James Nguyen did an excellent job. It just about looks like the suit was tailor made for me! The order was completed in a timely fashion as well, overall I was very satisfied.

Gagneet Kaur

Extremely efficient, prompt and great quality of work!

Jessy Jess

They did an amazing job with hem and tapper.

Vova Van

Incredible place! James is so knowledgeable about clothes and always have your best interests in heart! It's like coming to a professional stylist. It's one of a kind experience. Would recommend it to anyone who has a great taste and want their clothes to be ideal

Kelly Mac Donald

They hemmed a dress for me and advised me on the exact length and when I got it back it was perfect!

Warren Lee

ITS A BUSY PLACE BUT WORK WAS DONE TO PERFECTION. STAFF IS VERY FRIENDLY AND KIND AND UNDERSTANDING. I HAVE DONE MANY OF MY DRESSES AND JEANS AND I WAS ALWAYS PLEASED WITH THE RESULT KNOWING IM A A VERY PICKING PERSON. THE LADIES ALWAYS REASSURES ME AND I LEAVE WITH SATISFACTION. GIVE THEM A BREAK YALL YOU GUYS ARE VERY DEMANDING SO U GOTTA PAY THE PRICE FOR IT AS WELL. BLAME THE COMPANY, NOT THE EMPLOYEES. JUST SAYIIIIINGGG

Jack D

Terrible, got oil on my satin Pj's that I brought it to be hemmed. The job was supposed to take one day and took three. And as far as I'm concerned they didn't get all the oil out upon inspection there was stains in the inside of Pj's at the hem they said it was not oil I was told it was the chalk they used to mark where to hem. Oh and they made me pay full price will never use them again and would not recommend them...

Bone Macracken

Top notch service

Oswald LU

They are skilled tailors. But it’s a bit pricey.

Jeff Bluhm

Anna Belisario

Michelle Fiedler

A bit pricy. 40$ to shorten sleeves on a jacket that cost me a 100$ no thanks.

Brent Wajcman

I've been using Stitch It at Fairview for dry clean/repairs for almost 5 years now and I have always been satisfied with the service/work done. I recommend this place to everyone.

Scott Allen

The Acting Ape

James is wonderful !! He took 2 suit jackets and updated them. You'd think they wear Bespoke tailored suits now. I will return !!

Grace Zhou

best service, good quality, and very reasonable price.

Natalie Marcotte

WORST EXPERIENCE WITH A TAILOR EVER! DO NOT GET YOUR ALTERATIONS HERE. I had a Victoria Secret Bikini altered here on June 24, 2020 and when I got it home i realized the bikini had been cut in the wrong place and sewed back together backwards and twisted! I called the store to complain and the women was SO RUDE. Could have done a better job myself with kitchen scissors and a sewing needle. Save your money.

Max Baichikov

Was able to get the shirt done properly to my body size. Even was able to fix a mistake different tailor made and made the shirt fit great. Highly recommend this place.

Emily Zhang

Craziest Experience! Hours before a wedding, a family member experienced a problem with her zipper on her dress and was desperate to find help. The three of us travelled and looked for places that were open, and fortunately found Stitch It. The woman there was wonderful and squeezed us in time for us to be able to make it to the wedding ceremony and fixed the zipper. Because of Stitch It's great efforts, we will definitely be coming again!

Michel Condoroussis

Friendliness and efficiency stitched together into a package of great service. Thank you Elizabeth.

Matt Ralston

Great job hemming my pants, and fixing my jacket zipper. Reasonable pricing too.

Lisa Bucher

Great if you need alterations fast.

E Ku

James Nguyen was very professional and helpful! He did an incredible job on my cardigan; in fact, it turned out better than when I first bought it! He also helped me fix many other errors that I didn't even notice! Will definitely revisit!

eerierthrone12

Rahmat did wonderful work and was very accurate and personable. Will definitely be back to this location!

Dan Tran

We have a couple weddings coming up this year in two different cities. My wife searched her wardrobe and found a beautiful shoulder-less evening gown, she thought she could update and it would be perfect. She brought it into Stitch-It Fairview (Pt. Claire, Qc), and the ladies turned it into exactly what she had in mind. Not only was end-result professionally finished, the turn-around quick, and the price very reasonable - but they went the extra mile !! Choi realized that with the excess material, they could make a matching shoulder cover thingie - PERFECT for an early Spring wedding !!! Brilliant !

Nina AM

I brought in a pair of thrifted jeans that were huge that I wanted to get taken in to wear. The lady looked at them once and said she didn’t want to do it because it would be too much work … despite this being her job, she did not want to even try. Very unprofessional, didn’t offer any sort of compensation for what she could do to the jeans, just said “no I’m not doing that, it’s too much work” over and over and then walked away in to the back room. Very disappointed

Gyori Farms

My jersey became unstitched and he has a game at noon! I was in Windsor and gave them a call and they did it for me right away and it was like new again!! The lady was so nice and totally saved the day for us! I would definitely recommend this place to anyone looking for quick reliable and friendly service!!

Heather Beaton

Brayden

Expensive and I guess they’re always busy because they told me it would be one week til pick up, when I said I’ll go somewhere else they said I can pick up tomorrow. Over all I was dissatisfied with the service and I will not be taking back any clothing for alterations Came back an extra day after pick up was supposed to be, waited over 10 minutes for the lady to find my pants, she pulled them down and said they are not ready and I should come back in one hour. Pretty inconvenient since I only came to the mall to get my pants. Definitely will not recommend this place to anyone. You’re better off finding a small alteration place that doesn’t take on more than they can handle

張嘉鴻

Asif Moloo

Yisak Teklit

Amazing amazing service. Very friendly staff. highly recommend. The ladies that helped me were named rediat and hui, they were very sweet and kind. They were very helpful. Definitely will be back!!!!

D A

Awesome work. Brought my coat in and had it ready for me within 2 days with no errors.

Alex Goo Kim

Alexandria Chibok

I had the utmost pleasure of dealing with Behnaz at Stitch-it this week. She was incredibly helpful and kind. She gave me advice on how to alter my dress and I trusted her judgment. Well...she was right! I will absolutely go back to see Behnaz for any alterations in the future.

A N

Racist. Wanted me to pay beforehand to alter my dress despite their policy which says you can pay at pick up (and others also paying at pick up) then chasing me down the mall after I picked it up because they forgot I already paid. On top of that my dress ripped from where they hemmed it. Wouldn’t recommend and won’t be going back.

Fanyu Meng

Fellipe Scirea

They fixed 3 pair of pants for me in a matter of days, and it was just perfect! James was really helpful, giving me insights and his honest opinion about how they should be done, and at the end he was right! My pants now fit me the way they should. Will definitely be coming back.

Elsia Doiron

(Translated) The service is exceptional and very professional. They all do a wonderful job, especially Angel, always smiling, who has a very nice attitude with me! (Original) Le service est exceptionnel et tres professionnel. Ils font tous un merveilleux travail, spécialement Angel , toujours souriante, qui a une tres belle attitude avec moi!

Kevin Lee

Sorriya T. of the Burlington Stitch It store exceeded expectations on all accounts. I handed a winter coat with gaping seam holes under each armpit and she was able to confidently and quickly repair both in about 15 minutes. The price was fair and the fix was professional and clean. She and her whole site team were very friendly.

M Pontikis

Marc Goodman

My experience was amazing with stitch it at the Fairview mall. They were able to tailor my corduroy pants that were way too big. A lot of tailors told me that it was impossible to fix my pants because they were corduroy, but stitch it found a way to fix them. The tailoring was perfect and I was really happy with the end product. If you have any tailoring needs, I strongly recommend you going to stitch it at the Fairview mall. They will help you with high level of professionalism and with a big smile. I’m a very a happy customer and I would strongly recommend anyone to go there to get their clothes tailored. Thank you again for fixing my baggy blue corduroy pants! :) Maxim

marcie phoenix

Was picking up jetseys for a friend. The owner was amazing. I was lost but waited for me. Thank you!

Matthew V

Declan Scott

Good job done quickly at a reasonable price.

Shaireen Singh

Too pricy for their services

杜傳偉

Very good service. Tailored to satisfaction

Samantha Batch

KINGSLEY YIK

Eric Lesperance

A. Roma

I’ve been going to Stitch it at Fairview for a little while now and I am really satisfied with the service. People there are super friendly and work super hard. Angel never disappoints me! She’s always super nice, fast and very good in her work. Thank you again for the amazing service!

Hasmeet Sunner

Great service

Josh Campbell

Very good service!!!!.....I recommended it 100%

Audrey Banzon

James was really helpful, I have gotten my skirts tailored with him multiple times. He is very friendly and easy to work with. I love walking in and being able to see him, knowing that he will do a great job. I’ve had other people service me at stitch it and they also do amazing, but James’s attitude is what makes me want to come back. He is the sweetest.

Khadija Alzahrani

NEVER RECOMMEND AND WILL NEVER GO BACK TO THIS BUSINESS. THEY HAVE NO IDEA HOW TO STITCH A NOTCH. I dropped 3 shirts for simple alterations. It was still brand new and imported. I paid for purchase and for import tax. Two of them were long and just needed to get them shorter at two different levels for front and back. I explained what I need and the lady put pins and I made sure that they knew what I wanted. When picked them I found that they have cut them at same level then get a piece of that part and stitch it back. Why would you cut it like that at the first place??? One of shirts were not even at front and is already cut shorter than I requested. That can’t be fixed it is already shorter than the other side. So poorly done! Never recommend!

Marco T. Jobin

Angella Laker

Amazing customer experience and very professional at tailoring. Couldn’t thank them more????. Have a happy new year!

Brandi Liles

I had last minute alterations done to a dress. They did it the same day and within a few hours to help me out as I needed it for the same night. The quality of the work was fantastic and staff was so kind. I would definitely recommend and return!

Lu amber

The way they altered my pants were very professional. Customer service was very good. I recommend this store.

DH KIM

Tuco Salamanca

R C

I’ve been coming here for 4 years now and the service provided by James has been nothing but extraordinary. Highly recommended for any alteration needs!

Chris Kelly

James is a fantastic tailor. I’ve had many garments altered here and they’ve done a great job with each one. Excellent customer service and reasonable prices too! Would highly recommend

LED Pros

Brought in some employee uniforms and love the work they did. Recommended!

SHIVAM GUJRAL

Connor Turner

Second time I’ve used their services and I have always been impressed. Fast and professional, with high quality fixes. Will definitely recommend them and will be using them again for all other alterations.

Cathy w

Shahmeer Zaid

Very rude employees, kept arguing and didnt know what they were doing.

Wilson Wong

Friendly staff and efficient. Beautiful craftsmanship.

Ralin Chen

Jen C

Amazing service, super friendly and helpful! They even went above and beyond and did an on the fly alteration when I came to pick up the dress I had asked for some lengthened straps on (they were initially fixing the zipper). I'll be returning again for future alterations! ♥

Rafał Domański

Stitch It at Fair-view Mall is one of the best locations. They are super nice and very friendly. Last time I was there for my my daughter’s dress and Angel helped us. The dress was perfectly fit on my daughter and on time as promised. Definitely, I will go back there and I will recommend it to others. Thanks to Stitch It and special thanks to Angel.

Mercy Meme

Great people and quite friendly. Went in for the first time to do a minor alterations with my curtains as stitches were ripped. The ladies there attended to me very fast and did it for free as it was my first time visiting the store. I was so surprised and they were so friendly playing with my 10 years old daughter who accompanied me to the store. I would definitely visit the store next time.

Jennie Yan

Friendly and professional service. I came here to get my wedding dress hemmed and they did a great job. It cost $50 and took one week (a week ahead of schedule). Definitely would recommend!

Helen Conejero

DSX

Pretty good service. Did emergency service overnight with great customer service.

Alexandre Leclerc

陳信憲

Barbie Barbosa

Expensive! $12 dollars each for putting on a patch and for the hem of a pair of pants. :/

Alyssa Testa

LOVE this place! Lucy and Kathy are gems! Professionals at what they do! I sent a couple ladies here because they hemmed my evening gown for a wedding I was going to! It was a hard job and they did amazing work! Also, these ladies are very creative - they created straps from the scraps of material from the bottom and it absolutely made my dress more beautiful! I got compliments all evening! Hats off to Stitch It!!! I'm going back!!!! The price was very reasonable also!!!!

Theodore Wong

Great service, kind people! My dress was shortened perfectly and quickly. It was simple and easy. Recommended for any clothing touch up needs

Keanna Daoang

Got my pants hemmed here! I’m very satisfied with how they handled and took care of my pants! It sucks having to purchase cute pants that are too long, considering my short height, but fits well on the waist. I’m glad I came here, looks well done and professional. I’m so happy with how my pants look ????

Nicholas Sortino

Fantastic work, friendly service, overall great experiance

G Barkhouse

My best experiences are with the owner of the Stitch It in St Catharines Pen Center. She is accommodating and friendly. All my alterations have been in a timely fashion and usually ready for pick up when set. I have had some of the staff not be as people friendly but they are professional and they work hard. They have always done excellent work for me and when I needed something extremely fast due to circumstances beyond my control they have always come through. A+++

J essica Bodnarek

MOZA

bethany murray

I had a dress that was way to big for me and a wedding coming up on the weekend.. I left it to the last minute to get it altered but when I took the dress in and told them the situation she had the dress perfect for me before the weekend !! 10/10 would recommend

Janny Claassen

They didn’t do as I had asked. It was also way too expensive. Fixing anything here will cost you more than the item itself. No worth Fixing anything here. I do not recommend this place.

Trish Oswald

I had been going to the Stitch It at Southgate for many years- but now the owners and staff have all changed. They have ruined my 250.00 Burberry raincoat, they also ruined my Work jacket. The Service is atrocious, rude and unprofessional. I will NEVER go back! When I showed them the horrible job they did the only answer they gave was " the machine is old, so it's the machines fault" the manager said " I won't give you your money back!" Save time and money- DONT GO HERE! Unless you want sleeves that are different lengths.

Mike Li

Mr. James Nguyen at Stitch it, Metrotown was very friendly. His professionalism in tailoring clothes was phenomenal. Thank you, James.

Jad_Sha

Tigi kiros

Kathy Targett

Horrible customer service.. brought my sons uniforum pants in to be hemmed... the lady at the front was trying to get me to ge else where... she was trying to convince me that they were to busy for my business... recieved the pants back and in about 2 weeks the hemms were out and pants were trashed. I would not recommened this place to anyone.

kylee moul

Thank you!!! I called ahead on Saturday to repair a zipper on my Parka. Turns out there is more than one "Stitch It" in Metrotown (I mistakenly went to the location near Old Navy). Not only did they match the quote I was given, they also matched the timeframe (1 hr). Quite a feat when there was a line up and the were obviously slammed. I dont live on the mainland and didn't know a good tailor but needed my winter jacket fixed before heading back to the island. Not only were they kind and honest (price/time matching) they did an absolutely beautiful job, not a single stitch out of place! Thank you so very much!!!

Leon Lee

Mr. Nguyen is amazing

Mel Juanima

Need anything tailored ask for my man: James Nguyen. Super accommodating and very knowledgeable!

Tristan Bautista

Stelios Karatzas

Great service and work!

Megan H2O

I went here to get a new zipper for my winter coat. The lady who worked there was happy to accommodate (I didn't get her name, but she sounded European) and made suggestions that I was really happy with. The price was about $35 (cheaper than a new coat) and my coat was done in about 2 days. I was very happy! The lady was very nice on drop off and pick up and was happy to do what I asked. I would use them again! I don't know why the reviews are bad on here for this place. Maybe they changed Management or associates, because I was quite satisfied.

Curtis Wong

Brought in a pair of DC snowboard pants, James Nguyen did an awesome alteration/hemming job. He was able to hem both the pant leg and the gator without removing the gator. Will bring in items again.

Alex Goossen

Joning Yu

Great customer service!!! Love it!

Shujun Zhu

A couple years ago, I took in a leather jacket to get the sleeves shortened. The fitting was straightforward - a lady marked where the sleeve should be shortened to with clamps. However, when I picked up my jacket, the tailor proudly informed me that he decided to shorten my sleeves a different way. He shortened the sleeves at the shoulder, instead of at the bottom of the sleeve as I had discussed with the original lady. This meant that he opened up multiple major seams in the leather itself, not just the lining. Had he informed me beforehand that he wanted to use this method, I would have flatly refused. The once neat-and-tidy original factory shoulder seams were now bumpy, and the zipper at the bottom of the sleeve was now too far up my arm. He also mis-aligned some of the sleeves' seams, so that some original stitch holes are visible. The first photo shows an original seam; the second photo shows a seam that was opened and then restitched. I let him know that I was not satisfied with this alteration which was not discussed with me, and he acknowledged that he should have asked me first. I was absolutely upset. He offered to alter it again to "fix it", but I had no faith in his ability. Avoid this place at all costs. Yes, I am still mad after two years.

MANLIKE CROSSCOUNTRY

I went to stitch it with my son to get some . Pants shortened and jacket tigtened. The service provided by angel was very good. She was always smiling and very professional. I will definitely be back for more alterations.

Stephen B

Been taking my garments here for repairs for a little while now. its close to my house, and a convenient place to go to. Never Disappointed

Su Deli

HabeshTunes

I had a great experience and would highly recommend using their service.

RONEL BORROMEO

Badgalmimi EC

Garbage service I’m so confused on when it was right to pay for services upfront before the job is even looked at or completed. This small business does not care about its customers and I’m quite sure it’s laundering money because their is no way anybody would ever get any type of service from them. DISGUSTING!

Randa Kaspar

I went in to add a simple 2.5 inch round patch on a jacket .first thing is ,the delay was absolutely ridiculous 3 days for a 10 min job and when I got it back , it was dirty, flighty full of small threads all over . It wouldn’t have bothered me if it was dirty in the first place but I wanted it to be présentable so I got it cleaned before hand. The delay could have been overlooked but the cleanliness of this local business is unacceptable.The greeting wasn’t kind nor was there was my exit . Do not recommend at all , run for your life.

Elaine Hoekstra

I just needed a quick stitch repair on a seam coming apart. The person who helped me was extremely quick and efficient. I really appreciate him going above and beyond to get my repair done so quickly and so beautifully.

saam isaac

Amazing service, very friendly people. I had my Jean's fitted by one of the ladies their( redieet) she did everything exactly like i wanted. Strongly recommend, definitely will be coming back????.

Dustin Chandra

Never have time to stitch anything and the customer service is poor at best

Stéphanie Cousineau

Best place! Donald is always making an awesome job ????????????

Soly Kane

I went to have my suit altered (sleeves extension and pants hemming). I have been received politely and the man explained to me what was possible. I asked to have it ready within 4 days. One day later I receive a notification that it is ready for pickup! I tried it once back home and I am delighted. They did a great job and even did extra work on the garments to make it look neat. I appreciated this attention and fast service.

Layal Fares

The staff provides a professional experience! I picked my items up on the day and time scheduled; didn't have to wait a minute more. On top of that, I was very pleased with the alterations. Overall 5 stars and would honestly recommend

Jade Hoof

Received legendary customer service from Rahmat today! I will be recommending my friends and family to go to this location . 10/10 thanks rahmat :)

tat obi

I had my jeans sinched in at the waist, and it turned out perfect ! She used two darts above the center of each pocket ???????????????????????? no complaints ! I buy a bigger size to accommodate my thighs ???? but then the waistline is always too loose. I'm so happy :))

Kelly Thornton

Went in to get pants fixed. Pant detached from waist band (about 8 inches separation). Lady took them and was gone about 2 minutes, came back and had fixed them free of charge.

Zak Tebbal

Their motto is " right away, same day, next day". Its false advertising. Went on a Thursday to alter the straps on a dress and they could not do it before Monday. I told them i needed it for an event on the weekend, the woman turned around and was upset saying why did i come earlier... i just bought the dress!

Peter Pi

Excellent repair on my polo shirt. The old grandma got skillz.

Prateek Bhanot

Pretty experienced staff and fast work.

Chris W (Chris)

莊雅涵

Jillian Ji

Wonderful experience! Rediat and Hui are extremely helpful, I recommend this place, and I’ll definitely come back

Isabelle Marlhins

Dariusz 'Derek' Rojek

Very, very, expensive. They told me $50 for alternation. WOW. I went to different alternation shop and nice lady did it for $15. Do I recommend you- ABSOLUTELY NOT.

陳文奇

(Translated) Very friendly service, 10% discount for seniors, and dry cleaning service, let me take two (Original) 很親切的服務,老年人有9折優惠,還有乾洗服務,讓我ㄧ舉兩得

Iris Larromana

I brought my expensive pant to be fixed they ddidn' do a good job. So I brought it back and the lady a Chinese lady said that she would fixed it and she did when she gave it back to me she said "NEXT TIME DONT COME AND COMPLAINT LIKE RHAT TO GET A FREE JOB DONE " I WAS SO UPSET IM STILL UPSET I told her that I have the money to pay her that I don't need to complaint to get something for free . She said that the job done before costed 5 bucks when I actually paid $11 . After getting upset and telling her if she liked it I would pay it she stayed quiet . You have a store because of us the customers . If you tratt your custstcus like that what can we expect from the service . I would never come back here . I wish I would have never been. I would have preferred to pay those 11 dollars to someone to treat their customers better . Be careful people don't even bother to go there .

a zangy

I have gone to many tailors and alteration shops over the years, and I would definitely have to say that most experiences were lacklustre, at best. The first time that I tried out Stitch-it, inside of Metrotown, I had just picked up a few jackets and pants from around the mall, all of which required a number of alterations. Blindly trusting tailors that I have never worked with before was a stretch for me, but the convenience was too good to pass up. A week later, I arrived to pick up the lot of garments left in their care, and I was extremely satisfied with their workmanship. Having this positive experience in hand, I developed a very good relationship with the gentleman, James Nguyen, and worked with him on a number of the wardrobe additions that followed. The atmosphere that James and his coworkers create, is one of positivity, filled with bubbliness from start to finish. This vibe, in addition to the staff's exceptional work and effort put in to making me feel and look my best, compels me to very easily recommend James & Stitch-It. I look forward to working with them again soon!

Ricardo H. Garrido

Very poor service. Suit was brought in on Saturday and wasn’t ready on time on Wednesday. It was supposed to be ready by 4pm and at 7pm she was still working on them. Pants were slightly longer than expected. Seam was very visible on the pants. The lady told me they had an issue with their machine and to come back the next day but I unfortunately couldn’t as I needed the suit for Friday and had something preventing me from coming on Thursday. I still wonder why they waited for the last minute to work on this since they had 4 full days. Will definitely not come back. My first experience did not impress me at all.

Dina Rifaat

Super efficient and warm customer service. The button fell off my coat as I was out shopping at the mall. Stepped into Stitch It without an appointment and was greeted very warmly by a lady who was already busy with piles of alterations. She did not hesitate to fix my button on the spot. Not only was her sewing extremely neat and quick - she refused to charge me a single penny. Highly recommend this place.

Lisette Ethier

Did a great job changing my zipper on my winter coat

Rosaline R

Ernest Delisle

Tonia Haddock

Fast and Friendly Service!

Robert Walker

Prompt service. All business.

C D

Great experience! The woman that helped us is a zipper whisperer.

AIDE SAN ROMAN

Daphne Kang

Friendly staff and excellent customer service. Reasonable pricing for alterations that are delivered with attention to detail. I would be happy to share and recommend this service to my friends.

Techno Signz

Great service and skilled tailors. Our company brought our suits there to be tailored and they did a fantastic job. Look out for a lady named Hui for the best tailor in town!

Ethan Sylvester

Great customer service and couldn't be happier with the results. Highly recommend this location! Will be back next time!

Sam Alman

Great service and quality tailoring. Thank you!!!

Semhar Welday

Conner Lang

James Nguyen is a great guy, alterations are always done perfectly

Angela M. Porisky

What's better than having someone else do your hemming, or fix that button on the blouse you haven't worn in years because you haven't got around to fixing it yourself - all while you shop! This place has great prices.

Mesha klink

This place is very expensive!!! $80 to shorten a lace corset!!! Did you know I can get 3 corsets for $80, I can even ask Christian Dior to make me one, never going there anymore

Jen Ong

Highly recommended and reasonable price! There are one guy and one lady at this shop. Both of them are professional and friendly. They fixed my zipper on jacket instead of replacing a whole one that saves my budget. (Plz note this shop is the one near McDonald’s)

Wai-Yan Yip

marisa t

I went to stich it at devoshine mall to fix my wedding dress and Van anh did my alterations. She was very professional. She did my dream dress and it fit perfect!!

Joybee L.K

Second time getting my shirts and jeans fixed by James, he is super nice and good work will recommend for sure!

Lauri Groulx

Over priced and not very friendly

Michael Meins

Always happy with pant hemming. Fast.

S

I loved it!

Veronica Patricelli

I was greeted by staff who made me feel welcome. My service was not big and yet I was treated that it was so important. I highly recommend this business.

Ryan Smith

Terrible service. Brought my prom dress here to be shortened, and they got stains all over my dress!! Then they denied it was their fault! The manager is a very rude man, who couldn't understand why I was mad that my 200$ dress was ruined by them. DO NOT GO HERE.

Akilan goldking

But experience

Patrick Harkins

RIGHT PATH LEARNING

I have been going to this place for the last year because of the service and quality of work they offer. James have been helping for years(sorry can’t recall the names of all the wonderful ladies). They all are great,helping you to fix your favourite piece of clothing and driver on time. Keep it up guys????????????

Daniel Stanco

Great customer service. Fair prices. Couldn’t ask for more.

Mark Chapman

James always takes excellent care to get you exactly what you are looking for, and can make recommendations when you aren't sure. Highly recommended!

Derrick Leung

James does excellent work. Fast, reasonably priced, and high quality precise stitches. Even if it’s a hassle to go to the mall, I wouldn’t use another tailor. He even pointed out how dress pants and jeans need to be tailored to different lengths cuz they sit on my body differently. A true professional.

Melanie Primeau

I ordered a coat online and much to dismay, it did not have pockets. I loved everything else about it so I took it here to see if they could add pockets. I was greeted by an extremely friendly person, I believe his name is Will, and we discussed what I wanted along with the woman who would do the work. Everything was quickly measured and the type of fabric was chosen. I came back a week later for the coat and it was exactly the way I wanted it! Highly recommend for excellent customer service, quality workmanship and it was done on time. Will definitely be back ????

Frank Ashworth

Called them and let the phone ring 13 times with no answer, service? I don't think so

Frank Ashworth

Called them and let the phone ring 13 times with no answer, service? I don't think so

Jessica Jane Davies

The service is poor.

Nana JL

James did a great job on tailoring my wedding dress! Be enthusiastic and professional. It was a very complicated dress with seven layers but he could do it in a reasonable amount of time, and it was handcrafted with no trace of alteration, the hem was very well done. Just the right length

Anati Zohar

Professional service. I’m a long-time customer and they always make a good job.

Eric Tong

James Nguyen is one of the best tailors in the city. I’ve been to him for my jeans/casual wear/suits, you name it. Excellent service and everytime and amazing work!

Sebastian Maj

Amazing place, great customer service and fair prices. I reccomend this place to anyone!

Jessica Coates

They got my dress hemmed with only 3 days before the event I needed it for. They were very friendly and efficient.

vance wood

I was randomly in the mall one day and decided to stop by and get an estimation on a repair on my jacket, they quoted me $60 plus tax and to buy fabric for the jacket. when i officially brought it a week later the price went from $60 to $115, took them 3 weeks to repair. when i went to pick up my jacket, the jacket wasnt even in a bag, the buttons werent attached properly, the jacket just looked dirty and its a white jacket. dry cleaning wasnt done and when i asked about it they told me would take another 10 days like WHAT!!! Never again!

Alex Gao

good service

Mehakdeep Singh

Great service. Fixed my favourite jacket for reasonable amount of money. Thanks to james and other stitch it staff.

Sukh Aujla

Very good tailor and quick turn around times

陳詩涵

Nina Ngo

Julien ll coolj Julien ll coolj

DON'T WASTE YOUR MONEY! TERRIBLE WORK, THE ONLY REDEEMING FACTOR IS THAT THEY DIDNT RUIN THEM SO BADLY THAT THEY COULDNT BE FIXED! NEVER AGAIN!!!!!!! Where to begin... I baught a pair of dress pants to go with a blazer I baught but they didn't have my size so I baught a bigger pair to be altered to my size. I called to get a quote for the alterations that needed to be done and the price seemed reasonable so a few days later I went thinking I knew the cost. I tried the pants on, the woman pinned them and then took me to the cash and the price was almost double what I was quoted on the phone! However I was already there so I decided to go through with it anyways. No call to let me know when they were done so I go back 2 weeks later assuming they had forgotten to call back and they handed me my pants and move on to the next person, no checking the fit to make sure the work was good. BIG MISTAKE! I took my pants home and tried them on and the fit was TERRIBLE!!! They were still too big in the waist and they were doing a wired wrinkly saggy thing in the butt. Now I need to take them to another seamstress and pay more money just to fix their mistake! DON'T WASTE YOUR MONEY!!!!!!!!!!

Ruby Chen

The lady helped me get my pants in right length and replaced a zipper, truly professional work. My old jeans looks like new again. Good services and reasonable prices. Would highly recommend to anyone.

James Browne

The staff are very courteous and helpful and I’ve always been very happy with anything I’ve brought in. Sometimes it can be a bit busy, I just wish some people weren’t so impatient and/or rude with the staff; just imagine if it was you having someone needlessly bearing down on you trying to do your job - a little understanding goes a long way ????

Brandon Hayward

I have dealt with this place three times and the first time it was for a new zipper to be placed in a jacket I have had for a year and not ready to part with. The zipper was changed over back in October 13 and still works great today.....thanks so much!!! The second time was for some curtains I needed done for my apartment.....it was ordered in December 13 and ready super quick again well done and thanks again ladies....... The last time was for a button to be replaced on my pants along with a new zipper......that was a month or so ago and they are great. I appreciate the ladies whom operate within this company for the wonderful work in which they do. I am greatly appreciative of everything they have done for me to date and will be going back soon for more to be done. Thanks again ladies. Brandon

Nicole G

Rude service and prices are ridiculous !! They fixed something for me once went back to have it repaired again now claim that dont know how to fix it ? Avoid this place unprofessional at best

Denise McDonald

Em Drewitt

They did a great job fixing a zipper and sewing a design onto a shirt giving these a new life! Always professional and helpful. Quick turn around too even during the holiday rush. Highly recommend!

Canada Home

Zachary Bergeron

Took our money and returned an unfinished, damaged product. They refused to give a refund and accept their mistakes. DO NOT bring your clothing here unless you want it ruined.

Nusa Ali

A very friendly staff and professional ,very good service reasonable prices , I always go there I recommend it very highly.

Sandy Yang

Jackie B

Klenalyn Wacchan

James did an amazing job on my last min request for my cosplay jacket I plan to wear this Halloween. Honestly wasn't expecting such a well done job, since I had to provide extra fabric that wasnt the exact same colour or material but I can't even tell there were alterations and added fabric to resize the jacket. Thank you so much! It was worth the process ????

Joe Abousaleh

L’ost my work uniform really not happy !! Took 3 weeks and lost it missing my dress and vest !!

Pam Baxter-Nichols

Ananda Natesh Ramanathan

Jordana Sheehan

The fitting was easy and quick and the dress was ready when promised.

Elisabeth Hodgdon

I had a bridesmaid dress and another dress altered at Stitch It earlier this month. The employees were very helpful, attentive, and friendly. Quality work and great customer service all around.

Rachael Mayhem

Ray S

1. For a simple job they need a week turn around 2. Very overpriced and idc what others suck ups have to say. 3. Customer service can be mixed friendly and unfriendly.

Lisa H

jason wu

benim ergani

Very professional place and best of all the service is great. Everytime they promise me a date they deliver on time. Been coming here for years!

Erin French

Jesse P.

I've been going to Stich It for a while now and the entire staff there is so nice and they never disappoint, James especially. He always makes my time there worth it as he's extremely helpful and makes you feel like a VIP when you're there. 10/10 customer experience, would definitely recommend Stich It and coming to James!

Tarun Chowdary

Great place to get your expensive clothes fixed and altered.

farukh Ali

I found them very friendly and professional. Though I didn't stitch any thing from there but they guided me well.

Prabhjinder Brar

Excellent work done on same day.

John Mendoza

Niroshan Udith Bandara

Great service.

陳博涵

Tyler Mazzucco

These people complaining about their prices are lunatics. $5 for a belt alteration, $12 for a hem.. ..they need to get out more.

Tom Smith

James Thoman

Super fast!

Jacques

The service here is TERRIBLE. I came here a year ago and asked for a hem on a pair of jeans and also taking in a dress shirt. This old short lady was SO RUDE! She gave me attitude and walked away... one year later which was a week ago I came back hoping they had changed their employees and focused on better customer service. Unfortunately the same old lady was working, I approached her and asked her to hem my sleeves on my dress. I asked her if she could have it ready within 7 days, she rudely said it will take four weeks... WHAT KIND OF TAILOR SHOP IS THIS, A HEM ON A SLEEVE DOES NOT TAKE FOUR WEEKS. Such disappoint from this store. I SUGGEST YOU NOT TO COME HERE ESPECIALLY SINCE THE CUSTOMER SERVICE IS TERRIBLE.

Alissa Kayrouz

Stitch it is a very professional place. I got my dress shortened there and I was very happy with the result. I recommend it to every one.

Vimean ly

Had my prom dress altered. I had ordered it online and when I received it i hated it. I love the alterations Kim did. Great customer service and very professional.

naheed amin

Wonderful staff. Service was nice and quick. Very satisfied.

Christopher Dimeglio

Customer service is great!... they do a very good job!

Ashley Laliberte

Good service at All times

Zenon Onyschuk

Elizabeth Muzyka

Fast and friendly service. Their employee Kathy was very helpful and went above and beyond for me. Will definitely be back!!!

Tom Bombadil

Awesome service here. The seamstresses are fast and accommodating to your schedule.

aster solomon

very nice people

Christine C

Edsel Yu Chua

Awesome service by Amy and the team. Fyi they do military deu jackets and they have caf guidelines for patch placements. Also have digital itemized invoice and email alerts, easy and convenient in this covid times. Highly recommended, will be back here for everything i need altered. Thank you Amy!

Chris

Had the following done here: altered a suit jacket that I hated (shortened the sleeves, made it slimmer), and altered about 7 button front shirts to make them look more modern. They did a really great job. They also give good advice regarding whether or not you should even bother altering something.

Jeffrey Gu

Very rude staff. Absolutely awful experience there. Price is much more higher than other stores, never waste your time there. After they pinned my pants, I asked them what will happen if it’s not satisfactory, the man there said don’t come here again if you don’t trust us and then I left. Hahahaha the store ruined my day. By the way the guy who works there needs to learn that it is important to work with people and talk to them as human beings. So much attitude , poor manners both face to face and over the phone and a sense of unhappiness for a borderline mediocre alterations. I I would never set my foot back in any Stitch it store ever again!

Mitchell Amante

Annie Law

Feel welcomed when walked in the store with big smile and friendly and helpfull love to go see beautful ladies

Emma C (Emma)

Recommended by my friends. Great customer service.

M T

Went in to just get my measurements done, they wanted $20! For 5 minutes of holding a tape and writing it down. That is incredible unreasonable. Such a convenient place, but I will take my business elsewhere.

Isa Di

Brought in a dress that I thought needed to be taken in. The head seamstress was excellent, instead of just taking my money, she politely advised me that the work was not necessary after all based on type of fabric and cut. Not only did she save me a substantial amount of money, she also made a minor repair at no charge and wished me a good weekend! Rare to fine this kind of service nowadays!

Oluwatobi Odumoye

Peter Desmier

Great service. was impressed by the staffs excellent mannerism!!

Penny Chen

Wonderful service and fast!!

Kritika Jajoo

Joanna Wojciechowska

Friendly fast service! Would highly recommend!

mike D

I want to thank Angel from Stitch-It for taking her absolute time to meet my needs today. Many pieces of my work uniform needed to be altered, and despite the boutique being quite busy, she kept attentive and kind from the beginning to the end of my visit. So professional and price-conscious. I feel like I can trust the place! Thanks again!

sam harb

The best service ever. Amazing costumer service. Please try them, you will not be disappointed.

Ben Patrick

First time at Stitch It and I'm very impressed with the quality and service. Short turnover to get dress pants hemmed and suitjacket repaired. The seamster (Donald) was professional, courteous, and did a terrific job.

Eric Shen

Very good service and kind staff, fast, getting the results exactly as promised and on time, I really recommend this store to every one...

Aldrine Larenas

Does the job efficiently and priced right. Thank you. Highly recommend.

Cindy Moss

Horrible customer service, do not provide services as advertised in their website. Rude rude rude!!!

Henry Lai

Very quick turnaround time. Was able to alter the cuffs (with buttons) and pant length of my suit in under 4 hours on the same day.

Gina

$5 to make 2 holes in a belt. Outrageous. I was thinking If I got a fair price I would take my alterations there. I will not. I actually would like to give a no star.

Christina ooo

My friend and I had two bridesmaids dresses altered. One only required hemming for too much length; turned out acceptable. Second dress.. we had a sash removed along with hemming. The first time we returned to grab the dresses.. there was a stain & the sash removal wasn't done very well.. The lines didn't match up & there were still strings sticking out. The bottom "frill" was sewn into the dress. Understandable the first time. Benefit of the doubt. Pandemic has everyone off their game. The second time we went to pick up the "fixed" dress.... there was still a frill or layer (will attach picture) sewn into the dress. Stain was removed though.. (She made sure to make that very clear.) The same mistake twice, or it wasn't fixed the first time? Took 30 minutes for the 3rd attempt & it's now passable. As a brand new mom with a tiny baby.... the multiple trips weren't easy, even with the two of us. We were offered 10 percent off our next alteration for our troubles & a very passive "sorry." I'm so glad that it seems most people have had a good experience here.. just wasn't the case for us sadly.

Barnabas Berhe

Friendly people,and excellent work !

dotaapso

very nice. I recommend

Abigail Owusu

I came by on Wednesday afternoon for a hem, and was met with prompt, helpful service; in and out in 5 minutes. The pants were ready on Friday, as promised. Positive experience, thank you.

Mei-Yin Wang

Wendy Webb

Best customer service, quick and very very kind and friendly

Harley F. GoodWheeler

Great tailoring

Mike Mishriky

Go somewhere else. I wish zero star was an option. They've lost my wife dress. We had to check all their customers clothes one by one to find our dress... And it was registered under somebody else name and phone number !! Got charged 10$ extra for my jacket pocket and back...and it wasn't done. We were going to a wedding and my jacket had some needles still on the back as it wasn't done at all. Pants were fine I guess.

Negasi Debessai

Great service ????

Erin Connors

Quick service! We had a holiday party to attend on a Saturday and went in on a Thursday evening to Stitch It for hemming my husband’s pants. James got them done within an hour! Thanks!

hiwot habte

Sharon MacGregor

I’ve been using alteration services at this place for few years now. The staff always makes sure I walk out of the store happy and satisfied. Very experienced and lovely team!

Sam Belong

Very nice recommend everyone to come here

Sam482 6

I have brought many items to this location. Amazing professional service! Denise is the best!

Maurene Guantero

James Nguyen is very talented. I have gone twice now to do pants alterations and my coat. I am a very petite woman and most of the time i need my clothes altered. He was very reasonable with pricing and did a very good job altering my coat. I am very happy with his work and would higly recommend to everyone.He also recommends work that could be done on your clothing to fit your body type. Since i altered my coat, i have been getting a lot of compliments from other people. I could not thank him enough for doing my coat beautifully altered.

Anna Wiercigroch

Davor Janecek

James and the rest of the staff are very positive, professional and offer terrific service. I’ve been a satisfied customer for over 5 years now. Stich It offers Quality service and excellent pricing also. I love coming to Stich it catching up with the staff, leaving my clothing there to be tailored in a timely manner, knowing that it’ll always be great quality service provided! I’m very happy customer and highly recommended Stich It to everyone else also! :)

Alexandra Beaulieu

Work is done well, but you can get similar for much cheaper in other places. Consider making a few phone calls to compare prices first.

Pooja Chadee

If you like being stared at while you try on your dress and receive glaring eyes and uncomfortable remarks than this place is perfect for you. I do not know if the lady wearing a hijab is the owner or an employee but she was very unprofessional. My girlfriend was trying her dress on for New Year's Eve and this woman was so uncomfortable measuring her that it made us even more uncomfortable. The dress was classy and not at all what one might call "inappropriate". She ended being someone that knew my family so she went as far as to wait until we left the premises and then call my mother and complain that the dress was inappropriate!! Talk about personalised customer service! We will never return to this location and I hope this review will guide others accordingly. If you're the owner lady then I suggest you change your attitude and service if you want to succeed in a diverse society as the one we live in. If you're just an employee then I hope your boss sees this review and acts accordingly.

王月萍

Rami Elsanady

I've been a customer since 2017 and even though that I admit to be picky, I've never been more satisfied with the quality of alterations since I start having my clothes altered at Stitchit. I actually live in downtown and I go to Metrotown specially to get my alterations done there as I trust their quality of work and honestly don't want to risk ruining expensive clothing on a botched alteration somewhere else. P.S. Most of my alterations have been complex in nature (e.g. shortening of coat sleeves, narrowing pants opening, etc.)

Alan Whyte

Lost a hem on a pair of pants. Took them in on the weekend and the friendly staff member fixed them in less than a minute.

Donna Burton

Great customer service - great work! I had a small seam repair in a pair of dress pants and they fixed them while I waited. That was my first time using Stitch It but it is where I plan to take all of my clothes for tailoring from now on.

randa kaspar

Was there today. Great service. Courteous and smily personnel. Great job!

Daniel Chevalier

Very good service

Hsueh-Ju Fang

Professional services

John M

I don't normally write reviews but I was super impressed with the service I received. I had a thick double layered water-resistant vest that was at least 2 sizes too big for me. James Nguyen was really nice and honest about what could be done about the vest. To my surprise, the vest turned out better than I had thought. James definitely went above and beyond. If I ever need something altered again, I'm definitely coming back here.

Mohamad Lasania

It was my first time visiting the store. I was satisfied with the alterations that were done on my suit. It was done the way I wanted it to be done. The cashier was very nice and calm. I am not giving them 5 because their customer service is very slow.

Dejan N

That was very pleasant experience. Donald did such a great job and did rich all my expectations. Thanks !

Dan Brown

Rediat was so helpful and specific on the aftermath of what I wanted. And to some point, she helped me twisting my decisions bt yet coming up with better results.

W S

Excellent job done on my son's suit alterations. Very accommodating with my last minute requests

Robert Small

I have been using Stitch It for a few years now, and the employees are always very nice and helpful. Reasonable prices and quick turnaround time.

Niles Niemuth

Thanks for the great service!

Errin White

I had dropped two pairs of pants of for altering on Aug. 17, 2019 and were told that they would be done for August 22. I went to get them today August 26, and the alterations were not done. Poor service.

陳勝義

Reliable Remote Starters

I went in to get a stitch repaired on a seat cover for a vehicle I was working on. When I called originally the manager Rediat Kiros was very friendly, and got me in same day to fix the cover. When I got there I was met with a smile and good conversation. She dropped her work that she had booked in and fixed the seat cover on the spot and in a fast time. You couldn’t even tell that the stitch had come loose. The job was perfect. I would highly recommend anybody that needs any alterations done to go see Rediat and her staff. I’m going to tell my friends and family about her.

Hamed Hussain

Megan

The staff was amazing, such kind people and very funny, made my day honestly! I would 100% recommend this place for any clothing alterations and hemming!!!

David Sured

Expensive - Price List $20 + tax to hem lululemon pants $20 + tax to hem jeans Usually takes them 3-4 business days to return your clothes. As soon as I got the price list, I walked away.

Mike McKinnon

These guys are great!! Busy as they alter Prom dresses and suits this time of year; but, they did a great job tapering a pair of pants. I will use them again and would recommend this Stitch It store...!

Rosalind Macooh

REALLY EXPENSIVE! Didn't even get the work done. I wish I had gotten a freebie for my first time like the lady three posts ago

Jodi Dhaliwal

I had a great experience at Stitch It. James Nguyen was efficient and professional. He helped me decide on the perfect length for my pants. He has a very warm and friendly demeanor. I would highly recommend this place to others.

Douglas Wood

I needed a new slider for my work safety vest and Diane was able to replace the slider right away. I was very happy with the professionalism of Diane and I highly recommend their services. I have had other items repaired there and I am always impressed with the quality.

fish

I bought a band shirt at a venue that was really messed up and had no way to return it, the lovely lady here fixed it as best she could and I'm so happy for it! Apparently it was straight up missing fabric, so I am really impressed that they could do anything with it at all! Thank you so much for fixing it!

lucas vajko

Wonderful place. The ladies who work here are quite lovely. I always get all my clothes done here and they are done amazingly in a quick fashion. No other place fixes the buttons with such quite precision and accuracy. The pants readjustments are always done with such vigilance to the exact fit. Kathy is particularly extraordinary.

To C

Visited this store to have my dress pants slimmed down. Met with both James and a lady advisor. Both were very professional and gave their advise on the best way to do it. Turned out way better than I expected!

Kathy Jaques

I have been taking my clothing alterations and repairs to Stitch-It (Devonshire Mall) for many, many years. They do wonderful work and the staff, past and present, are so nice!

Alice H.

Caleb Sawh

Great service and prices

Michael

ishu bajwa

Deji IG

Understanding and fast service didn’t have to wait for a week

Drini Kerciku

Dorota M.

Very fast and friendly service, affordable prices, will be back again and again.

Nally

Gordon Huang

Rebeqa Berhe

Bruce Sturdy

This is not the Manulife location, this is the one right next to the subway. The customer service is a little lax at this location , but the tailor really knows his stuff. He put a new hem on my workout winter coat for under $30! And it looks brand new! Highly recommended.

Cheryl Whyte

I took a winter jacket that had come apart at the seam in the armpit area. It was done in time and looked like new. You would never be able to tell it was repaired and for a very reasonable price. I was extremely impressed with the quality of the work. I would highly recommend this business. I will be a return customer.

Yves Laliberte

F Spence

I had a dress altered here. I went to another place and they refused to do it saying that the job was too complicated. These ladies did it and did a really great job. It was a bit expensive though.

W P

James Is not only a good tailor, but also a true professional because he always gives honest advice to his clients - thank you!

Pritpal Singh

TaeNam Kim

James is the best in town. Friendly customer service, great quality, and reasonable price.

Victor Favrin

Serena Chen

Essey Alem

Paul Pang

colin lee

Mr. Nguyen did an excellent job repairing my shirt! I thought it was beyond repair and was prepared to throw it away, but Mr. Nguyen was able to sew up the tear on my synthetic golf shirt in a way t. I was very pleased with the results, and the cost was more than fair!

Art K

This place did an awesome job on replacing my zippers & snaps on different jackets. Even made sure that the other side of my leather inside pocket was reinforced when I never even said anything. Very polite and on time. ????

rima salmo

Very nice service and work!

Don Morales

Amy was very accommodating and offered to repair the rip on my jacket quickly. What a blessing! She managed to fix it in an hour while I was doing some shopping at Metrotown Mall. Thank you Amy for your responsiveness and high quality of work.

Yakira Moore

I got two pairs of pants shortened a couple of weeks ago... One leg is MUCH shorter than the other on one of the pants. Can you fix it?

Sydney Pearson

Was attending a friend's wedding and bought a dress 1 size up because the zipper was finicky. I ultimately had to get it replaced so I brought it here. They replaced the zipper, took the dress in, and shortened the straps for a very reasonable price. I dropped it off Monday night and it was ready by Wednesday afternoon. Amazing service!

Olawale Oyebanjo

Sherry Ogasawara

Always such great customer service. Because I am from out of town I generally need my items quickly. They bent over backwards to accommodate this without any compromise in the quality of the workmanship. Thank you for always going above and beyond!!!

Ginette Giguere

Clara Abboud

Angel is a true angel. Always professional and always polite

Arjun Sumra

michelle broydell

The service was excellent from my first conversation. I had a duvet cover that needed repair so it was not the standard alteration to be completed. From the initial advice of materials to buy to the final finished product, the staff were very knowledgeable, professional and the duvet was completed on time. I can’t say enough about the service!!!!

ephrem mekonnen

Good service amazing customer service very satisfied... I recommend my friends to go there!!

Nabeel Ramzeen

I've been here many times, always to get my pants hemmed. They always deliver on time and I've never had any issues however the main problem is price, it is $22 to hem a pair of jeans which just seems absurd. Since I no longer live nearby I'll be looking for a more reasonable alternative.

Marie De Sousa

James S

Very nice staff and did a great job!

J.M

I had a pair of ski pants hemmed(which can be very complicated- side zippers and waterproofing the seams). Jen and her team did an excellent job. I was thoroughly impressed and appreciate the fine tailoring work. Thanks Jen!

melanie nakhle

Fast service and friendly staff

Zghoul Khalid

James is a fantastic tailor and he does a great job & Excellent service and good quality very happy with his work

Daniela Horvath

Excellent service. On time and great quality. I'm using them from now on.

Francis Bonnett

Best service !

Rayan Kalo

Excellent work done on the pants I brought in. James Nguyen went above and beyond to get the pants adjusted perfectly and beyond my expectations. He was very detail-oriented in his work and the result can be seen on the final product.

Yoel Russom

Very pleasant staff... nice atmosphere .. fair price ... loved it ... thank you guys ... see it next time

Kristina DiPaolo

Selima Begum

فادي

The service was, and always is, amazing! Sincerely

Femi Ayinla

Fiorella Spadavecchia

Walked in and the girl working barely acknowledged me from 10+ feet away. I asked if they replaced broken zippers. Still standing 10+ feet away blurted a price, when she hadn't even seen what type of clothing I had that required fixing. Finally came over when I pulled out the item and mumbled something that meant she couldn't fit it because she didn't have a black zipper. Well how are you so sure that I wanted a black zipper as I could have settled for any other type. So not impressed with the service and she wasn't professional at all. very disappointed as the area is mostly corporate offices.

Umit Tamer

maria shanoudy

Great experience ! Wonderful women who work there. My jacket came out looking amazing ! Looking brand new ! Wonderful wonderful wonderful. I’m so happy!!!

Loni

I was a little nervous at first, but I got my dress altered here and the lady, Rediet was absolutely amazing, my dress fit better than perfect.

C Claybourn

jchuti1

HIGHLY RECOMMENDED, needed alterations on my tuxedo for a wedding reception party, needed a one day alteration due to next day party, James Nguyen helped me! For starters he was really professional, offered good prices and managed to alter my tuxedo within 2 hours! Stitch work was very clean and unnoticeable, fitment was good!

Sion Park

They did a good job with my suit jacket and pants. I don’t get my clothing adjusted often, but they did a good job. They were friendly and everything was done on time.

Vicki Stott

Friendly and they do a good job

Blake Collins

Sloppy and half-assed: buttons were re-sewn haphazardly. Employees were eating while they worked; jacket had a stain on the sleeve to prove it. Don't take anything here to be altered unless you're okay with careless people 'working' on it. Have to have the 'work' re-done. Thank you for nothing

Sharon Devine

Excellent service. He provided service beyond my expectations. I will definitely go back.

Paul Lagayan

I came here to get a suit altered and James did an excellent job. He was very friendly and went above and beyond to get my suit fitting perfectly on me. I recommend calling in advance and getting any alterations done by James! From what I recall he works every Monday.

Annie Pagon

Wow! If any of these questions had the word "Great" I would have used it. Thanks for saving my favorite coat!!

Joyce Maver

The ladies at Stitch it Windsor in the Devonshirer Mall do great work ! Their work is excellent I am always pleased , if you need a little more taken in no problem! I have been going to this place for a good 15 years!!

Wood Bridge

Thank you Donald and team! Appreciate you fast service.

Isayas Berhane

Nice customer service, they are so sweet and i recommend all my family and friends.

Cody Fournie

So a year ago I moved from BC to Toronto. I was worried that I wouldn’t find a seamstress that would do proper work for me because I have special needs. (Wheelchair user) My last guy back home was very patient and took the time to make everything perfect for me. I met Donald at StitchIt (Yonge and Bloor) and he has been absolutely amazing! He not only takes care of my alterations but he will help me fix odd stuff on the spot when it’s an emergency. He is someone that I highly recommend and will be going to him for as long as I live in Toronto.

Aditya Biswas

James is extremely professional and gives 110% for every customer. 10/10 reccomend

Cesar Frias

sara A

I took a dress in couple weeks ago to get the arms shortens and the sides of the waist taken in. The lady's name is Julie (emp#334899). She told me the cost is $60 so I paid and left. When I came to pick up the dress (silky material), there were damages (nits and scrapes) all over the dress (front, back, arms, everywhere). Not only that, the alterations were so poorly executed. The arms weren't straight. They were all wonky. The seams don't line up. I honestly can't believe how horrible it is. I told her i was not happy with it and there were damages all over the dress. This dress was over $300. Her response was, "you said this was a cheap dress, so I gave you cheap discount." Firstly, I never said those words. She was making stuff up to cover up her mistakes. She told me to come in on Tuesday to talk to her manager. Overall, I HIGHLY DO NOT RECOMMEND THIS PLACE FOR ANY EXPENSIVE GARMENTS. The lady that helped me was not professional. She raised her voice, she was defensive, she denied the damages and was absolute ZERO help at all. STAY FAR AWAY FROM THIS PLACE.

Judy Lesperance

They do great work here.

Millie Dolanjski

I have been their customer for number of years & I was satisfied with the work esp. one lady who did my alterations. Couple months ago I brought a blouse to be fixed, simple and quick work but it took me five trips to have it finally done properly. Each time I came it was either not done yet, or it was not properly altered. Once they even misplaced it, couldn't find it. I wasted my energy, money on travelling and it caused me a lot of stress. Present manager has poor attitude towards her customer. Very disappointing.

Jay Tran

Highly recommended. Go to James Nguyen for your tailoring. Always satisfied with his work.

Samuel Tekle

蔡宜蓁

Alisa Seccareccia

I had a wedding I was a bridesmaid in and of course, I left my alterations to the last minute. I called StitchIt and they were able to make the alterations I needed done all before the wedding with no hassle! I am very impressed with the alterations and so was the bride! Thanks again!

Naddette Lib-Cab

Marg Whiting

My daughter was in a wedding in Hamilton but lives in BC. We took her bridesmaid dress to Maria at Stitch-it, Stone Road Mall and what a fabulous job she did. The dress was altered in two weeks, including last minute adjustments. Thank you so much for accommodating a tight schedule and for all the adjustments that were required!!

Elahe Ariafar

Samer Shanodi

Super professional and super quick. Would definitely recommend!

karley johnson

Service over the phone was disgustingly rude , I decided to go there in person because it was close and maybe I just caught the lady in an off mood , however when I walked in she snapped at me and told me that I was am idiot for not bringning the shoes that I am wearing ( when I had already asked her over the phone if I needed them , having never had anything hemmed ) then continued to tell me that it's going to be $200 to take an inch off my dress and that I couldn't afford it anyways . I will never bring anything there again . I am so utterly disgusted .

Brittany Gomez

Terrible service. I had a dress that was too long and the bust was way to big, when I tried it on so they could pin it for alterations he kept pulling it down so the waist would sit on my hips and telling me that the bust was not too big (because of the way he was pulling it down) Was only willing alter the length but wouldn't let me sit the waist of the dress on my actual waist so I couldn't see what the actual length would be, so I couldn't even get an accurate length alteration.

Mal Woeller

Jay W Madden

Robert Savard

After reading some of the reviews from other people, I was very unsure if I wanted to leave my outfit there- especially since I needed a traditional outfit to be hemmed, but I still took a chance. I was very pleasantly surprised by the service and the end result. I will definitely go there again!

Riza Marie Sevilleno

Sarah Sousa

Very friendly, helpful and knowledgeable staff! I always feel confident that my clothing items will be altered expertly from this location of Stitch-It!

Thomas Richardson

teffany heilo

Colleen King

I brought my mother of the bride gown here to be fitted recently, and the service and sewing was beautifully and expertly executed, as always. I've brought smaller jobs to other local tailors and have always been disappointed with the results. Stitch It does it right the first time.

Bahadur Singh

Very good service, professional and kind employees, highly recommend

Dominic May

Fantastic quality and value for money ????

Chris Etches

Price for a simple hem on pants is reasonable, if a bit slower on the turnaround time. However, lost a star due to very high prices on other alterations.

mac campbell

Do good work but takes to long

Eoin Lúc Ó Ceallaigh

T. H.

Very professional and great service. Angele was extremely helpful with everything I needed. Will definitely go back.

olivier labbee

J Nizzle

Did a wonderful job rethreading my track pants as a courtesy. Great hours in the mall for drop off and pick up, rare for good hours and evening times for tailors these days

Michelle Bilodeau

Awful experience everytime...They are very slow....seems like they are falling asleep while they measure you. We went several times to give them a chance but it gets worse. Don't waste your time going there.

Andrea Kassay

Very helpful, knowledgeable, and kind staff!! I always come here for dry cleaning and alterations.

Natacha de Jesus

It was satisfactory service and work

Bilal Habib

Don Smith

Nebeyat Yemane

Mina Kouhbaei

very responsive and helpful, fast service

Jenn Wigmore

Great quality work

Kylene DesRoche

Went in yesterday with 4 pairs of jeans that needed to get hemmed, the lady that help me was very rude( not sure of her name), not helpful was so ever! She got snotty that I told her that I had 2 pairs of jeans that needed to get turned up! I probably will not go back to that location to get jeans hemmed!

Chuang Melody

Great service!

Rami Al-Batal

neek t

They have moved from beside Aldo over to the Kingsway entrance by McDonald's and Tim Hortons

Emma Hab

Brook Cherie

Pretty good customer service, took my jeans for hem they did an amazing job at a reasonable price. If you need any specific work done i would highly ask for the store manager Rediat, she knows what she's doing.

Ann Jeanette B

LOWEST QUALITY OF STITCHING YOU CAN EVER SEE! I paid $42 to get dress cut shorter! The dress length was the same but the worst part of it is that the stitching was ripping off! Like it does not look the same as the original stitching! I had to take it to Metrotown Alterations where I had to pay another $60 to get it done right! They did a better job. I went back to stitch it to have it re done again and I needed the dress to be picked up the next day but they declined my request and said the earliest is Saturday but my party is Friday. They expected me to MOVE MY PARTY TO SATURDAY SO THEY CAN FIX MY DRESS! I was at AWE! Anyway this shop is ridiculous never again!!!!!!

Bella Lai

Price is very reasonable and service is excellent. Owner is very nice and attentive. Will definitely visit again!

Alex Tremblay

Bri Nic

I went to Stitch It in Southgate Mall on a whim in hopes of a minor alteration to a bathing suit top. The seamstress very extremely helpful and was able to make the alteration immediately. Thank you, Stitch It! I will absolutely be returning in the future.

seven gu

Great service!! They accommodated my rush time and even go beyond to meet my request.

martin wang

Chris

D Laforet

楊子瑩

水泫DX

It worth the price and the product is awesome

Joshua Collister

None but good vibes here! Quick and easy! Good pricing! James Nguyen was very pleasant and kind! Bubbly guy! Knows his stuff! 100% recommended!

Jess L

Derek

James is very good with details. I've asked him in the past years to taper my jeans, which he did with exceeded expectations. Just today, he hemmed and tapered my shorts perfectly, ensuring I looked exactly how I wanted. On top of that, he is very easy to work with and a great communicator. Any future alterations I need, I'll be going to James.

Erik Bernard

Yesterday I had some pants altered to fit me and Kathy was a great help.

Almaz Bitew

Very nice people friendly Will tell all my friends and family

AL

Bob R

Always dependable, knowledgeable and friendly. Always a pleasure to do business with this Stitch It team.

Rachel Hanna

Very kind and understanding staff! I had a complicated request and they didn't give me any trouble for it. Have yet to get anything adjusted but I'm definitely looking forward to giving them a try just based on how friendly the seamstresses are!

Katherine Bidnyk

Got the slider fixed on a zipper. Which was great cause it was on a winter coat that cost 350$.. saved me from buying a new coat or a complete zipper replacement.. I paid 15$ For a new slider that’s all!!!.. I rate it a 4 star cause the wait was long.

謝雅慧

Naz Rihim

This place always gets my suits spot on and fitted perfectly. Kasia is a very friendly lady who is very welcoming to the store. I always come here for all of my sowing needs. I definitely recommend.

Ryan Appleyard

Helen Dai

Nav J

This was my first visit here. Donald did a lovely, quick and on-the-spot repair of a small seam unravelling. The service here is impeccable and I will definitely return. Donald is so kind and considerate. I highly recommend this location.

Mike Mady

Christine Ricciardi

Extremely fast and efficient service! Work performed flawlessly. Thank you !!

Sele Tesfai

Amazing people great service!

Yun Ju Chen

Went to get pants hemmed and Ms. Hui got it done in just 30 minutes. Super fast service!

Parker Harris-Bytautas

Priya

These ladies are amazing! Not only are they extremely sweet, their quality of work and turnaround is incomparable. I have given them various types of clothing and complexities, ranging from a simple crop top to traditional clothing. They have always gone above and beyond to provide me the best services. They also give you coupons, which is always nice! I have been coming here for many years and will never look elsewhere. If you're looking for seamless and top-tier work, you should definitely check them out!!

d brn

Adora Santos

Evan

Good experience, no issues whatsoever

Brandon Hoffner

DO NOT GIVE THIS STORE YOUR BUSINESS FOR ANY REASON. I took a brand new $250 pair of jeans, never worn with tags still on here for a hem as my regular tailor is across town and it was a busy week. I thought it would be fine as a hem is an easy alternation and wow was I wrong. I dropped the jeans off on Tuesday November 24th 2020 and picked up Friday November 27th. When I went to pick up the lady handed them to me and immediately walked into the back which should have been my first clue. After getting home later that day I went to try them on - I noticed right away the stitching was crooked on the hem and one leg was shorter than the other which kind of seems like one of the things you should probably get right on an alteration. Rather than take them back and risk having them messed up further, it now being the weekend I had time and took them to my real regular tailor to see if she could fix them. My regular tailor sent me the attached picture after taking apart the seams to try and fix the hem. Absolute and utter garbage quality of work - one leg is nearly half an inch shorter than the other and they were not cut evenly across. If you look closely you can see where the stitching was as well and exactly how crooked it was. This place has no business performing any type of alterations, let alone charging money for them. Because one leg was cut so much shorter than the other and crooked they cannot be fixed without the inseam becoming too short and are unwearable. Thank Stitch It for ruining a brand new pair of jeans and for being completely incompetent when it comes to alterations.

顏敬修

(Translated) Good technology, amiable, affordable, (Original) 技術不錯,待人和藹可親,價錢實惠,

lawrence

I only go to this location for all my alterations for a few years. They are always friendly and end result more than satisfactory. They get what I want without having to go into big explanatory details.

Judy Mady

Awesome work, the staff is wonderful & very friendly,

Frederick Bouchard

I start coming to the store because of Elizabeth she was working in Sears before, I also met Beant, she is also very professional whenever I go there I want only to be served by only them, they well deserve good comments.

Austin Antonio

Got my old suit tailored, it looks amazing better then buying a brand new suit!

Nicholas Hernandez

Went to the new location on the corner across from McDonald's in the mall. Right away I was greeted and put in a fitting room. I needed two pants hemmed and tapered, and James knew exactly how I wanted them to fit. The price was very reasonable and had both pants finished within three hours with no rush fee. Very friendly and professional service. I will definitely be coming back to get all my alterations done here!

Aida Agassi

Thank you for saving my wallet for me (literally keeping it for me when I left it behind and thought I lost it) and thank you for a perfect fit on my dress.

Marcel Khaddaj

I went there for an urgent alteration. The staff were super friendly. The gentleman there helped me very quickly. I'm very happy with this place.

Lydia Lee

I’m a returning customer, and I appreciate the service that was done in time when I needed it. Special thanks to Angel who was professional and a good advisor. I will definitely go back to stitch it.

Chang Wei

Phoebe Lin

Mamdouh Debbaneh

I was very happy with my clothing after.This was done by Angel.She was so courteous, happy..It was done on time and most of all worth the price. I will recommend everyone to go here...

FLÁVIA PEREIRA

Too expensive!

D JC

I have been going to this Stitch It for years, since they were in the Manulife Centre. They have always been accommodating and professional, and very, very reliable. I recently took in a pair of $300 Italian grey flannels to be taken in following a weight loss this year. I was frankly prepared for these alterations to be a challenge for them, since my new size is dramatically different than it was a year ago. I was attended by the lovely Farah, who always does such magnificent work. I just tried the trousers on this evening, and they look like they were custom made for me. I cannot recommend this Stitch It highly enough. They are nothing if not one of Toronto's hidden gems. A+++ in ever way.

Carlos Ayala

I've brought a few items in now and they have always done a fantastic job. Unfortunately I never got the names of the two ladies who have helped me and I regret not asking now. I can fully recommend this place for all your tailoring needs.

Jeannette Piedade

I've been a customer of Stitch It Fairview for five years now, and all that I have had altrered from belts, to bikini bottoms, to jeans, I was always satisfied to perfection. I'm not the last minute type expecting everything to be done yesterday, I give them the time to do a great job. Thank you!

abigail Geddes Skelding

I've been going to stitch it for a year now, I absolutely am so happy to finally found someone I trust and know I'll get the best results. I struggle with my clothes fitting with me being so short but stitch it hasn't failed to succeed in getting my clothes just right. The team are so friendly and are always willing to help fix even the smallest fix for you. Thank you so much you guys for dedication and hard work you put into satisfy your clients. Thanks, have a great day

謝玉娟

Nicolas Kincek

Pretty great. I needed to get my sleeves shortened an inch on my work polo, and it was measured and done in time ready for the next day. I came an hour early and it was ready. Great service! But also, it is a little pricey i got charged 30$ just to reduce size of polo sleeve by an inch or so. So I guess that’s the only downside, I usually can get it done somewhere for less than 15$. Cashier person was awesome Otherwise, will definitely visit them again to adjust work uniforms to fit better.

tushar jindal

Melody Ch.

Amazing work and service! ? Brought a pair pant and dress in to be tailored and they did perfect. Definitely recommend.

Sophia Kuo

Excellent services and friendly staff! I’ve been coming to this place for a while now. They are the most reliable people to alter your clothes! ????

Xiaoxun Wu

extremely bad service

Brenda Lai

Chris Maj

Great customer service, excellent quality, will be back for sure, thank you.

L Woodgate

Great place prices and people

Sun Jang

Summary of the service: punctual and good work

Naf Singh

Had wonderful customer service. Friendly, on time, and reasonable. I believe the woman’s was name Breant. ????

Harriet Sakon

Stitch It Clothing Alterations did a very professional job at hemming the sleeves of my winter jacket and dry cleaning it. James was very courteous and gracious and I was extremely satisfied with the service.

Kym De La Roche

just don't.

Vivo DS

They are very friendly and very welcoming. I received a very professional service from their staff. I got my item in time. I will definitely recommend it to others.

Romany Bebawi

Sabrina

Tailored my dress to perfection! Would recommend.

David Yee

Tatum Cutfield

Fantastic! Professional, fairly priced, super friendly accommodating and fast quality work!! Highly recommend.

Nadine Nguyen

I had a jacket and a dress altered at their place and they were incredibly quick! I thought I had to come back the next day to pick up the dress but they save me a trip. The dress fits nicely and they went above and beyond to tell me how I could take care of them. They were very professional and precise with their works, so i would recommend getting your clothes fixed here! Their prices were affordable too.

Peggy Cheng

Efrem Abraham

First Last

Rude tailor, didn’t follow the instructions for how I wanted my shirts tailored, gave me attitude when getting the alterations done, and didn’t actually follow the instructions. Would suggest any other tailor.

Briana Ganske

Unfortunately they wouldn't alter my rain gear for because it had 2 extra zippers on the side. Would not recommend for anyone looking to fix their work wear..

wing ay

Hui is nice and kind

Hatem Megaly

Need a suit pant hemmed just before Easter Weekend. Tried two established cleaners who did alterations and both declined. Angel at Stitch - It came through. Choi took the measurements and the pants were available that day. The price was what was even a bigger surprise as they were cheaper then anyone else I’ve been to in the past. Won’t hesitate going back!

sheida madadi

I like this place and have been going there for a few yrs and their new staff James is awesome !will be going back for sure !

Kinga Pawluskiewicz

Very professional quick and friendly people working in Devonshire mall. I'm very happy with the service

Katherine Hall

Rude, doesn’t speak English properly, bad service

Zubi Vellani

Garry Diu

Jenna westra

Amazing customer service, fast and did a great job hemming my dress

Emily WB

Molly Friedman

Great Service! They made a beautiful custom canopy and it turned out amazing! Very happy with the staff and the results. Will be going back for any dry cleaning and alteration needs!

Rafael Frialde

Inna Ershova

I can highly recommend "Stitch It" for any clothing repairs or alterations. I had quite a few garments fixed at this place, including sleeve shortening, re-hemming of jeans and tailored pants, jacket repairs, and taking in waist on several garments, and all the time the quality was amazing. Also, "Stitch It" offers very reasonable prices, and they do the job extremely quickly (often quicker than estimated). Both James and the lady working with him (I'm terribly sorry that I don't remember her name) are very friendly, professional, and willing to help/listen to customers' needs, in my experience. All in all, I'm extremely happy with the service and will not go elsewhere next time I need a tailor's help.

Edwin Regaspi

I was happy with my experience until I spoke with the very rude manager in the morning. I walked in to pick up my jacket and she asked me for the receipt. I told her that I left it at home as I just got out from work. She asked me what do I have (shaking her head sideways like I was arguing with her)? I replied that I can get the charge on my card or can look up my name as I am a regular customer. Took my phone and told me that It is not ready until after 4pm. And told me that I should know this because it is written on the receipt. I told her that I was not told about it and this is not the first time I had something done. She continously shaked her head while asking what do I want to do. I got upset and told her I can wait for an hour since I already waited for the store to open. She said no and told me to come back after 4pm. Absolutely no care, no class. Her gesture and the way she talks ticked me off, It felt like she was throwing bars on a rap battle. I could have understand if she explained it on a nice way. Very disappointed.

James Bond

Thank you for taking your time and working with your client...I appreciate your help...I strongly recommend Stictch it clothing alterations in Guelph.

Alisha Hosein

I live in USA, I came to Fairview and had the chance to visit Stitch it and met Angel . She’s so professional, welcoming and honest. The pants was fixed so quickly and in the best way . Thank you stitch it , thank you Angel

asrat abebe

Amazing service with great quality. I highly recommend it!

Kaila H

Mathieu Cocco

Donald is the best fashion designer in Toronto!!

PSAV Westin Airport

James was incredibly helpful! I brought in 2 suits and 4 shirts and for a pretty good price they nailed them first try and were willing to offer advice as well on what would look best. Highly recommend this location and try to get James!

Mind Consulting Support

Great same day service with perfect results.

David Rancourt

I’ve been going to this Stich It location for years for both small and big things (from alternations to full-on refitting of suits) and I am very satisfied by the service and their work. The result if always exactly what I expected. I recommend this store.

Stephanie H

The front slit of my dress had ripped and I was heading into a meeting and I needed a quick repair! This was my first time visiting this location and I knew they do quick repairs. When the woman first looked at it she said the repair would not be possible because of how the fabric was ripped but they knew that something had to be done because I couldn’t walk around with a ripped dress! The man at the store was so great and fixed it within 5-10 mins and I was so relieved! I will definitely be coming back for here for my alterations. Great customer service!!

jqutie shi

I went to Stitch It to get my dress altered for an event. Behnaz was kind enough to fit me in during short notice. During the process, she was very friendly, professional and knowledgeable. She understood what I wanted changed and completed the alteration within 1 day. I tried the dress on and it fit perfectly! I couldn't have asked for more. I highly recommend Behnaz for anyone who is looking for a high quality service.

Elias Valle

Jennifer Lai

I took my pants there to alter and they had me to try it on and pinned to the way I want. After I went to pick up, they asked me to try it on before I leave and asked me if I had any issue with the way it was altered. I was very satisfied. Recommend this place!

Kim Knebl

Ive used stitch it alot and Kathy and Lucy are amazing.

J F

Reasonably priced and on time

Paulie Fredie

James very Friendly and professional.

N M

I get all my alterations done here, good quality work.

jan-louis go

Kenan Shahen

Super quick service, in and out in a few minutes.

Ruta Teklit

I just get my measurment done here, great customer service, i will recomend to my friends and family.

陳娃沅

Ranin Albazi

So expensive

natan habte

Very nice people, friendly definatly will come back great customer service.

莊雅婷

Abhishek Dabas

Excellent service.

Chrisry Fuggan

gary mitchell

I have been using this location for years now for both alterations to my personal clothing as well as for my business. Never disappointed, always top-notch service, very prompt and extremely courteous. Highly recommend them. 5 Star Service.

Bekhakhecha Radouane

ros cho

great service and value - never had any problems

Shadi Debbaneh

Very professional work. And people are kind and polite, specially one of the ladies, Angel, she’s very fast and her work is perfect.

Shaun Lu

Amazing skills and customer service from James! I don't normally, but he deserves one! Altered my suit waist and sleeves in 1 try with perfection. While he was taking my measurements for alterations half way, the store phone rang, and he asked to be pardon and ran after it lol. That impressive work ethic.

Darryl Boniver

Saad Nasir KHan

great work done by this woman who works there. she stitched a tear in my pants very quickly and properly

Bev Darbyshire

Excellent service with a smile

s Mekho

Great service, very professional , I will definitely come back.

Canan Ozcan

Tsege Eman

Muneori Otaka

賴董

gloria x

Fast and friendly service! I showed up last minute and they still made the time to service me. Very satisfied !

Karla Samman

Rebecca Plickert

They did such a great job on my maid of honour dress for a wedding. It was a more complicated alteration due to the lining and outside fabric - did such a great job! Would recommend to anyone needing alterations.

Sandra Vujcic

Hsiao Jacqueline

Melroy Dsouza

Great Customer Service

Ke Chen

I was looking for another tailor in the same mall, got disoriented, stumbled on this one, figured why not give it a try, could be a pleasant surprise. I gave one star, because the tailor seemed nice. But the receptionist lady, who also does the initial quote, was not pleasant to deal with, she was rather rude. I had a skirt is about 2 inches too small around waist, I tried to make it bigger. She turned me down initially, because the skirt has leather lining, which she doesn't think can be altered. I then explained alternatives I have in mind -- adding fabric on the sides. She then let me try it on, and call out the tailor. Tailor thought it might work, but the whole time, I couldn't discuss with him, he couldn't finish one sentence without the receptionist lady cutting in. She dragged the conversation to all over the place, material, hips, ...She quote me $75, for the price of the skirt, it does not worth it. At the time I was already fed up, I walked out. Found the other tailor who I was originally looking for, got it fixed for less than half of the price. and outcome is beyond what I asked for, leather lining was added, and I can't even see the added fabric. And more important, the tailor at another place can discuss with me about different approaches, and costs. I won't come back to this store for sure, I would recommend you NOT to waste your time and money here either. For the owner, I have some advice, if you want your business to go anywhere, you need to cut her loose. She has no customer skills whatsoever.

Melissa Hardt

Horrible! I brought my son's Karate Uniforms in to have to badges sewn on and they accidentally sewed the draw strings to the badge! Now I'm required to purchase a new uniform because the draw strings are too short to tie. Uniforms were worn once, not happy! Still waiting for a call back from the store Manager.

ZeKouk

Stitch it is my go to place for alterations! They are very professional, quick and welcoming. I recommend it 100%.

Melinda Lin

James is the best! Extremely friendly, efficient, professional service. Couldn't be happier! Would definitely want him to do my future alterations. Thanks so much for your help James!

musema isaac

I had come to stitch it to get alterations done for my dress pants with limited time before an event. Not only were they very helpful, but also very quick in a timely matter. I got them done to my specifications quicker than I expected, and I love it. Best at what they do, and definitely will be recommending them to everyone

eDREAM eDREAM

From Belize, Alic Chen

Philippe Messier

Great service, great people!

J Mart

I always go to visit the staff at Stich it for any and all of my clothing alterations. They are amazing to deal with and I've never had any issues with my alterations. Plus, they are also open on the weekends which is a hige plus for me too!

Vikash Sharma

Gord Yaremchuk

Hello! My name is Alesia, and I would like to say Thank You so very much to RAHMAT at Stitch It Southgate. If I could give 10 stars to Rahmat's customer service, workmanship, and kindness, I would. He went above and beyond to help me with a "small" issue I had when I walked into the shop on Wednesday night half hour before closing time. The zipper on my backpack broke earlier that evening, and I ran into Stitch It to see whether it could be fixed or replaced. Rahmat took the time to examine the issue and said that unfortunately the machine at the shop couldnt handle that kind of leather. However, instead of sending me away, he took time and was able to put the zipper back on and then put the "stopper" at one end, so the zipper wouldn't come off again. I was absolutely amazed that not only was he able to fix my backpack but also never charged me for his time and service even though I insisted on payment and would have gladly paid the price he named. Such customer service, integrity, and kindness are something that is so rare nowadays. Thank you Rahmat! I would reccomend Stitch It to anyone who is looking for any alteration services and Rahmat in particular. He knows his job and his customer service is impeccable, and for that i am so grateful.

mustream chen

Professional and efficient place to fix my clothes. I like it.

Mark Bernard

Fantastic place to go when you're stuck! They got me in, prepped my suit and pressed my shirt in an hour, the only reason I was on time for my event was Lucy :)

dave deluzio

Stitch It at Devonshire Mall is the only tailor shop I use. Canan and Lucy are the best in the City at alterations. Incredibly friendly, helpful and their quality of work is exceptional. The detail to their work is just one of the reasons why I choose stitch it for my alterations. 10/10 for all your needs! I look forward to bringing more suits and casual clothing to this location again! Happy patron for over 15 years Dave D

Tania Campos Cunha

(Translated) Very good service. Fast and effective. The employees are helpful and attentive. They quickly found solutions to my problem and were able to resolve it on the spot. I will definitely stay there again. ???? (Original) Très bon service. Rapide et efficace. Les employés sont serviable et attentionné. Ils ont rapidement trouvé les solutions à mon problème et ont pu le régler sur place. J'y retournerai sans hésiter. ????

Ken Gobin

Not helpful make u wait go to the place on bay and Yorkville

Business Hours of Stitch It Clothing Alterations & Dry Cleaning in Chatham-Kent

SUNDAY
11AM TO 5PM
MONDAY
11AM TO 7PM
TUESDAY
11AM TO 7PM
WEDNESDAY
11AM TO 7PM
THURSDAY
11AM TO 7PM
FRIDAY
11AM TO 7PM
SATURDAY
10AM TO 6PM

PHONE & WEBPAGE

Stitch It Clothing Alterations & Dry Cleaning en Chatham-Kent
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