Reviews of Jim's Clothes Closet (Tailor)

Andrew Heaton

Really friendly and knowledgeable staff.

janetbplanet (Intrepid Trekker)

Great service. Good selection of men's wear from Carhartts to dress clothes.

Joey Thiessen

Bought my favorite suit here at a better cost then Moore's AND supported a great local business. Worth walking in and checking out.

Kenton Doust

Amazing service the staff are friendly, kind and caring.

Cameron Mccoll

Always have loved this store

Jim's Clothes Closet

Awesome selection, the best in customer service.. treated like royalty! Thanks Jim!

Catherine McKenzie

We had great service with people who were mindful of our tastes and budget. Thanks!

Tom Cahill

Excellent selection and helpful knowledgeable staff. Awesome place!!

Austen Kenzie

Amazing customer service, especially from Melissa who went above and beyond to accommodate some urgent requirements, and despite the inconvenience eagerly came to my rescue. This place is great and without a doubt an easy recommendation. Melissa deserves a raise too.

Wildflower Beauty On Location

A very nice store and super accessible! Loved my experience here.

Alan P

I was surprised to see some of the quality clothing here. A great range of casual to formal Wear.

Haley Toal

A HUGE shout out to Nathan at the Courtenay store!!! As two small business owners ourselves, my mom and I are completely blown away by a fantastic shopping experience at Jim’s Clothes Closet complete with warm, friendly, and helpful service. Nathan was extremely personable, very knowledgeable about products and services offered, and an excellent salesman without being pushy. His etiquette was absolutely perfect. At the end of the shopping experience, we left the store feeling like important and valued customers. In this trying time, across the board, having that level of service raises the bar for what can be done everywhere. In an age of online shopping, today’s interaction with Nathan will have us returning to shop at Jim’s in person every single time! If Nathan is not already in management or in charge of customer service, we think he should be!!! Thank you so much for such a wonderful experience and we will see you again soon!

Laura Turner

I phoned a few days before Christmas, trying to find a pair of shoes for my husband. The staff took pictures of the shoes I requested and sent them to me. They went above and beyond even for an out of town customer. Great service!

Dylan Varkonja

Shopping for a friend's wedding. Found everything I needed plus a few extras. Excellent service and a great selection

Cori Critch

This review is a little late in coming as I got married on Dec. 10th, but every day I remembered the patience, kindness, and impeccable professionalism of Nathan, who helped me in my hour of need. My now husband and I decided last minute to do our ceremony in BC at his mom's house. Moore's was unable to help me because they sent their alterations out to Ontario. I emailed Jim's Clothes Closet and Nathan very quickly got back to me and told me that yes, he could take measurements for tux rental via email. I measured my husband with a paper tape from a pharmacy and got the measurements to him, and Nathan got immediately back to me asking which tux options I would like. Everything, from start to finish, was easy and gave me great peace of mind! I cannot recommend this establishment enough!

Dolorese Plante

Great choices

Phil Le Vesconte

Great product !!

Josh Stamford

Very helpful

Daniel O'Brien

Knowledgeable staff, friendly service, great selection

Practical Spiritualism

I can never say enough great things about the staff and clothing at Jim's. The customer service is always terrific.

Pamela MacAdam

Great service. Great men's clothes.

Joanne Green

Drew and team never fail to offer above and beyond service whenever we pop in! And there is always something there that is a 'must have' for the guys in my life!

Chantelle Regnier

Very professional, had no issue fitting me, a girl, for a suit upon walk-in. Amazing selection and great attitudes among staff. 100% recommend for anyone looking to buy a suit.

Criped

I had to rent a tux, it took under 30 minutes to get all the page when and fitting done, I was very impressed. Even I got the tux it came with no wrinkles and it was ready to go, no problems, then return was super easy aswell. I would recommend this place for rentals, but I have not bought anything from there.

Roger Tarves

Stopped in yesterday to find a wedding outfit. I went in with a concept in my mind, and found the staff very helpful. Jim is great. Very knowledgeable and fun. He put together multiple options, and walked me through various pros and cons of all of them. In the end he found me the perfect outfit. Wasn't what I had in my head, but was actually much better. Great experience overall.

Ed Preece

Good selection but a bit pricey

Steve Morgan

Quality goods, excellent service!

Jcolhanre

Excellent service and good selection of clothes.

fred rediker

Very polite and attentive staff

Matthew Hart

Sales staff person was agressive and arrogant. A very awful experience. An overly aggressive prevention of me entering store when I tried to let myself through the felt rope entrance barrier. (Didn’t see sign that said ask for help) There was a mix up as to sale price on two items and staff member enquired with manager to verify. Manager confirmed staff member was correct, and staff member couldn’t have been more ecstatic to prove me wrong with the higher price. Just bizarre. Needless to say, after being a spendy customer over the last few years- I won’t be back.

Shawn Tschritter

Great men's wear store...always nicely greeted and made to feel important, in other words fantastic customer service.

Fabien Gendron

Outstanding customer service. Their clothes are of good quality, so I don't get to shop there very often. I was there last Friday for the first time in close to a year. I got greeted by my name as I was coming in. And when I was trying to recall my sizing for dress shirt, one of their team member appeared with perfect timing to politely remind me of my sizing from the last few time I was in. Not sure how they swing it, but it makes for an A+ shopping experience. And I know that the clothes will last me.

Sara Leslie

Customer Service was great, staff was very helpful. Prices are a bit more, but you get what you pay for

Pat Graham

Excellant

Taylor Phoenix

ok clothes. very pricey but some nice styles. they'll text spam you after you buy from them. do not recommend.

469warlock

helpful friendly staff

Ben Swing

Nice store with good staff other than the salesman that approached us as we came in. Extremely pushy in a breathing down my neck kind of way & left me feeling uncomfortable and forced into buying something very expensive that I didn’t intend on buying. Overall a very nice place to shop for good quality clothes but could be better.

Todd Nicklin

Great store, great clothes and even better staff! You'll love this place!

Gregory Holmes

We were on vacation and had an unexpected funeral to attend on a tight timeline. Jim (not the owner) was a very helpful and knowledgeable staff member who eased some stress finding everything I needed for a suit. He made it quick and painless, and I would highly recommend this place to anyone!

Bryce Flug

The staff went above and beyond to accommodate my last minute need. Great store, great team!

George Stawski

The best place in Campbell River to buy men's clothing.

Ken Macdonald

I like this store. Great service and selection. Have bought several shirts and shorts here. They also have suits. All around bueno.

Garrett Tremblay

Went in and was helped by Kate - excellent, personalized service and I'm very happy with the items I took home. Great quality, and well priced. Thank you!

Samantha Dimery

Helped my partner pick the perfect pair of pants for his birthday. Thank you so much!!

Tammy Shaw

Very good service

D Saare

The Courtenay location removed the mirrors from the change rooms. Annoying to have to exit the room after each item to have to parade it in front of sales person etc.

Sean Kiley

Great store ..fantastic selection .awesome staff that are really helpful ..

J Mac

Older lady of the two working was very rude and condisending. I left due to this.

Victoria Gibbons

Fantastic customer service, Drew and his staff were incredibly helpful in dressing my husband last minute for a meeting. Would recommend to anyone looking for service and quality clothing:)