Reviews of George Richards Big & Tall (Tailor)

Richard Kaufman

Them purchased a belt ($49) last July. It is laminated and separated, I glued it .but it continues to come apart. I finally went in today to see what they would do for me. NOTHING!!! I won't be returning to George Richards, they could have offered me a discount on a new one, I got NOTHING!!!! So they won't get my business, the DXL in Mississauga provided great service and prices for us bigger guys! As you see they asked me to contact them, which I did. But they didn't get back to. Another reason not to go back!

Stanley Smith

Big deals

Andrew Persaud

Great clothes if you're a taller person. The staff are very helpful, understand sizing issues and give great advice.

Zach Bootsma

Friendly and helpful staff and a large assortment of plus sized clothing from casual to formal wear.

Omar Z

Although a bit on the pricey side, if you are looking for larger clothes this is pretty much your only quality option.

Georgene MacDonald

Visited this store for the first time while Christmas shopping. There was an excellent selection of stylish clothing and a very good range of colours and sizes. Knowledgeable, friendly, and helpful staff made finding gifts very easy. As a person with a mobility impairment, I was delighted to see a large armchair where shoppers needing a break could rest. My husband has spoken very highly of the store, and I share his opinion!

Tim Maw

If you are big and tall this is the place for good quality clothing.

Reginald D Sargent

Great newer store.

Sharade Taylor

Very professional staff make you feel comfortable from the moment you walk in!

Ken Rockson

Quality clothing at fair prices. I'm a legacy. I've inherited my father's build and he was a regular customer. The staff here is great. Very friendly and helpful.

Kelly H

Pricey, but good quality. Nice clearance rack... Employees were nice and super helpful.

Tony Francis

Excellent customer service, friendly environment, great quality brand name clothes. We took our son who is 17-18 who we just realized had graduated to big and tall sizes to big n tall store kingston. Our sales associate was David who took our son under his wing and totally redid his image! Our son walked in feeling a conservative dresser and left happy with clothes of many colours! Even red! Fabulous as he was glowing!! Thank you for going all out and beyond David! I was so happy I brought a gentleman up the next day who has mobility and speach deficits and uses a walker. Once again David took him under his wing provided dignity and extreme patience as he assisted my friend! At times even moving clothes rack to allow my friend to navigate easier! Between both visits we purchased 6 pairs of top quality brand name jeans, 6 dress casual shirts of the same quality, at very reasonable prices! Fabulous day and experience! My hats off to David, I'm planning on returning today to bring David a Timmy's GC as he went all out and deserves a coffee or two on us!

Paul Hill

Had nice jeans in my size. As a big guy was nice to have a good selection to choose from.

Paul Divitio

Great price and awesome staff

Craig MiLLeR

Love this place . Little pricey but great big men's clothing. Staff could have been alittle more help full.

Keto Trucker X3-Bar

Good ataff

joe kellar

Great helpful staff

Eric L Gunderson

I bought a jacket and three sale shirts. Nice store but washroom has plumbing problems.

David Cormier

Friendly staff and clothes was Ok, but very expensive .

Electric Lettuce

Phat clothes for my fat self, wooo

Doug Sloan

Great selection and prices. The help I recieved to make our Sons upcoming wedding was awesome. She was able to help is select a great blazer and accessories.

Ken C

Not a George Richards Store it is in fact a Tip Top Tailers , with 2xl limits .

Bill Murray

Great service, only local place for large. men's sizes

Leslie Molina

Good clothing!

Shawn Addicott

Can be pricey, but nice clothes.

Jennie Marshall

Excellent addition to Kingston. Professional and knowledgable staff.

Marlene

Great place to get Ts for my 6'6" son!

Taylor Morley

Friendly, helpful staff.

Tracy, Brad and Blaire Bauman

great staff. great casual clothing. Hubby's belly isnt showing anymore..:)

Michael C. Chamberlin

Where to begin. The wife and I entered the store and was greeted by a friendly and bubbly women named Sarah. She helped us out and even though we didn't buy from that location she called the other stores to coordinate two pairs of pants to be shipped to Hamilton. Thanks Sarah and keep up the good work. Mike and Heather

Kyle Bowles

Excellent place for clothes for the bigger fellas. Service was very friendly and i cannot reccomend it enough!

Daniel Opper

Friendly service, good selection of plus sizes, but in limited amounts. Stock of common sizes can get low in the middle of the week. New stock is out on Friday afternoon.

John Fitzgerald

Super helpful easy to find what you need

Sean S.

Great place, friendly and helpful cashier/clerk/manager? Whoever he was he left a great impression and had me in and out with no problem

Umran Chaudhry

Always a great selection and customer service

Jason Prine

I’ve been here a few times to get some dress shirts. Staff are friendly and if you time it right you can get some nice items for your wardrobe at a good price. I am a big Tip Top customer and appreciate finding my size at George Richards; admittedly though I wait for the sales.

Michael Meins

Walked in for swim trunks and felt great getting a few additional items I needed. The clothing cost slightly more but the quality of cloth and style is far superior to any other box store especially for larger men.

Juan Roman

Expensive

John MacKenzie

They do what they say on the tin, supply clothes for big and tall hombres. The two issues for me were: 1.small selection (oxymoron considering the name) and 2. Not the best fit. I needed a large extra long shirt and had to make due with an xl long.

Darzk92590

Great clothes for a decent price (last season sales often). Good fits for bigger and taller sizes.

G Wendt

Been going here for years and the guys are always knowledgable and helpful.

Tyler Corbett

This store can be very expensive but sometimes you can get great deals on clothes. Recently got a winter parka 70% off. Defiantly worth checking out their sale racks.

Nathan Carmichael

There is no long a big and tall at this location. The staff are excellent though. It was a corporate decision to close that portion of there store

Renato T

Was graciously assisted on 10/21/17 by the most wonderful young woman! Knowledgeable and polite!

Nick Georgiou

Excellent customer service

George Derderian

This store has all big guy needs !!!

Keven Birch

For big guy's that wanna look good.

Annemarie Bain

A little pricey, $55 for a plain golf shirt.

Clark McMaster

Be nice if there were more of these around.

Bob Bradford

Excellent service

Lisa Thompson

Found just what I needed for my dad. Great selection.

rob scott

Great staff. Saved a fortune in a Tommy Hilfiger suit. Have an assortment of clothes

Julia Spencer

Very friendly staff! Was able to make an online return very easily.

James Mclevin

Poor customer service, especially the manager. Refused to replace a pair of pants that they had sized incorrectly because it was outside their 30 day window. Pants were also low quality for the price paid. Over priced, bad service and bad experience. 1/10, would not recommend. I suspect the positive reviews are written by staff.

Jon Stemmler

Very helpful staff, and great prices!

Rhonda and Robert Duncan

Didnt have as much selection as other stores we have been to.

Andreas Andreou

Sarah displayed professionalism & knowledge. Understood my sizing issues. Very kind and outstanding customer service. Thankful for associates like Sarah that go the extra mile. Purchased a Projek Raw 3 in 1 winter jacket. Highly recommend this store to anyone. Great staff.

Phil Lajoie

After searching around Kingston to find clothes to fit my hefty frame, my wife and I stopped by George Richards Big and Tall store. To our surprise the prices were quite reasonable and there was a huge selection. Laura helped us out by selecting a wide variety of styles of shirts and pants with a no pressure sales tactic. I would definitely recommend anyone who is big or tall to check out this shop (if you haven't already). You certainly won't be disappointed!

Trevor Knoop

The clothing itself is great however I find the service here sucks. I had purchased a pair of dress pants online. I closed my account at my old bank and there was only 1 option for return. In the original card which doesnt exist. I would be happy with store credit or trade but the staff insisted that it has to go on the original card the doesn't exist... I hope nobody else runs into this because the pricing at this place is high to begin with and to be left with somthing you can't use in the end is a real mood killer.

Matt McKenzie

Nice staff. Very attentive and friendly.

Rob Ruddock

Got what I came for,clerk was extremely helpful . Will shop here and save time in the future

John Michael

Thankful for a store like this. Staff are great at this location. New location is conveniently located on Hespeler Road in Cambridge. The staff understand sizing issues. One of only a few stores I can find my size. Clothing is top notch.

Terry Freitas

Very rude sales associate. I went to return a belt but did not have my order number. The sales associate rudely explained the company policy of online returns. I get the store policy but they way she explained it was very rude. She made it sound like I stole the belt or bought it at another store and was trying to get a new belt out of the deal. I don't know any local store that sells Britches name brand. It's bad when your coworker has to whisper "I am sorry" and try's to apologize for a rude sales associate. The store also closed 30 minutes early vs stated closing time.

Rodger Scott

Friendly staff always go the little bit extra to make your shopping experience easier great prices

Jenny Mckillican

Store was clean and well merchandised. Was able to get what I wanted, in my size. Isaac was wonderful to deal with. He listened to me, made suggestions, didn't upsell or lowsell me. He was pleasant, personable and knowledgeable. He made what is usually an uncomfortable situation for my husband pleasant and easy. We will be back.

Ioannis Michael

Laura had a very professional manner about her. Expert advise on colour coordination.

Andrew Neel

I go to this store a lot. George is never there but his clothes always fit. Good job with the folding! I’ll be back.

Jessica Cook

Very helpful staff, welcoming environment. Went in to get some work shirts for my boyfriend. We were in and out with everything we needed very quickly and happily

Bob Wilson

Nice shirts, a bit pricey

Tyrone

Service was ok. I didn't like their attitude, it was a bit off putting. Their style selection also kinda sucks. Everything is tapered and feels like skinny jeans. If you're going to this store, you're probably not small. I went to the George Richards in London, ON and they had a much better selection. Good store, bad location, bad selection. Probably won't go back.

Chris C

Great golf shirts for the pot bellied gentleman such as myself.

Kelsey Clarke

The clothes are nice, but the customer service wasn't great. We were shopping for a funeral outfit and my friend wasn't in the mood for shopping at all. They only gave us one item at a time (so my friend was quickly tired of dressing and redressing), didn't ask questions or make many suggestions... As a retail worker, I understand how important it is to ask questions and follow up, especially when someone is shopping for such a difficult occasion. I hope it was just a fluke.

Dan Brown

Great selection of big and tall men's clothes, not cheap join the VIP club and get a 10% discount every day....friendly knowledgeable staff ????

gwenn schickler

wasnt there

Gail Raymond

Helpful

George Typaldos

Great service, good selection, very good pricing. Clean store, organized well.

Hazem A

Great selection, high quality

Vandit Mahajan

Awesome store awesome clothes awesome employees

Edward Meyers

What a great experience! I had never been to this store and decide to come and see what sales were going on for Black Friday. I was helped by a extremely knowledgeable staff member named Pat. She will be the reason I return to this location, I felt as if I was shopping with a friend. She was honest about sizing and what looked good. I wasn’t rushed and didn’t feel pressured to purchase anything. I did purchase some great quality clothing and will definitely be shopping here again!

heinz haas

Laura was very helpful, very good in upscale selling and friendly I bought more again for what I came in today

Isabel Kania

Customer service was not good, my husband and I went in there just to browse he's 6'4 and struggles to find clothing because of how he's build. Figured why not step in and see associate came over asked if she could help we said no just browsing and then she followed up with "well just for your information you're a little to small for our store " and then starts to explain sizes - first of all never assume someone's size when not asked and second of all what if we were shopping for someone's present ? It is the holidays after all. My husband informs her that he indeed does wear sizes that work with the store and her response was just " oh ok". Just not how customers should be treated

irondog kefalas

I really like the service, very friendly and extremely knowledgeable about there products.

Dean Martin

Variety, sizing, helpful.

Biff Jones

Nice

Richard Gawne

Great customer service Sara! Really enjoy the selection and quality.

lloyd waddell

I have been a few times and have always been welcomed warmly and promptly by staff. The gentleman who helped me today was amazing; very friendly and cheerful. I explained what I was looking for and sizes, and he spent a good amount of time looking for stock and offering suggestions. He was never over bearing and allowed me to shop at my pace. Another associate offered me advice on hemming a pair of trousers that I purchased. She mentioned that they tend to get shorter after the first wash and to avoid hemming them until after that. Once I got home and it was even listed on the label and they could have been ruined. Both associates knew their products perfectly, and it saved me time and potentially money over all. This is why I keep coming back. The clothes are quality and the employees are amazing.