Reviews of Tower Cleaners - Kensington (Tailor)

Teigan Schentrup

Such a lovely woman who stayed open late just for me to bring in my spouse's suit jacket last minute for a funeral. Thank you SO much!

Craig McKelvie

Excellent dry cleaning services at affordable prices and discounts to repeat customers

Elham Mohsenian

They charge me twice and i call them several times but nobody give clear answer , always they tell me ok, it will be solved in next week but they don’t do anything about refund , never go there again.

Penelope Kapp

The ladies at the Kensington location are friendly, knowledgeable and professional. The dry cleaning is always excellent.

Harvey Sandhu

Overpriced, poor customer service... They don't bother even posting the prices for dry cleaning. Do yourself a favor - find a locally owned family run dry cleaner with lower prices.

Cassandra Arnold

Friendly and efficient. My winter jacket looks like new

Robert Schmidt

Once again they went over and above to make sure my wife's precious jacket was completely cleaned

James Tiberius Walker Kirk (River Thames)

Good, clean service... Honest and upfront... Reasonable pricing and turnaround...

Brian Seaman

They’ve been consistently professional and efficient throughout the nearly 16 years I’ve been coming to their Kensington location.

Rodrigo Sant Anna

Always great service both at the Kensington and Suncor Plaza locations. Price is on the expensive side so be mindful of some of their promotions. For example at the moment there is a $10 off for 8 shirts or more. Breaking 16 shirts into two orders may be more cost effective.

Michael Kelly

First time at this cleaner but have used Tower Cleaners at another downtown location in the past. Very friendly and fast which with Covid and restricted staff at the main cleaning facility is a bit more difficult to achieve.

Bartosz Jaskólski

I appreciate they customer approach. Very friendly and helpful.

Diego Manfre

Excellent service!

Veronica Greenly

Had my wedding dress dry cleaned post wedding here!! The dress looks great and was done in a timely fashion. Just did not receive a phone call when it was done so had to check in myself but all good! Will definitely come here again for future dry cleaning needs.

Aétiene DeMaarais Piers

Good service... Very friendly... Understanding... Clean... Honest...

Paul Mora

Always great service and perfectly clean and ironed clothing!

Adam C

I have been coming to this location for over a year since I moved to Kensington. Linda is absolutely amazing and always ensures my orders are done on time. Professional and pleasant service, highly recommend!

Megan Comin

I started using Tower Cleaners in October and have love them! I don't know why they received such a low score before. I had a silk shirt that was ripped on the seam when I brought it in and their seamstress repaired it for me and it looks great! Great customer service too

Richelle Mottosky

I have been going to tower cleaners in Kensington for over 20 years and have constantly had great service. I have since moved out of the neighborhood but continue to go to this location because they have retained their employees and that is another value I respect. Moreover, I am loyal particularly because of their one employee Sue who has consistently given exceptional service over the years. She remembers my name, is friendly, efficient and goes above and beyond regularly. Sues presence, the great job she does and the consistent exceptional dry cleaning results keep me coming back and inspired me to write this review. We need more of these experiences in a world that continues to move away from quality, loyalty, customer service, and real people experiences. Well done maintaining your employees and the good work you do.

Derek Small

Friendly and neighborly staff that know there process and clothing. Very fast turnaround time and great use of email reminder

Chelsey Popoff

Sue is amazing she is so nice and friendly!! East to get a long with!!

Brian Bec

This was a great experience with friendly staff and reasonable pricing.

Britta Kristensen

Conveniently located and Sue is always great to chat with. So glad she is back.

Andrea Manan

I find the service to be excellent and the quality hard to compete with! I've been taking mine and my husbands clothes here for about a year and have always been impressed with the way our clothes turnout. I brought in a dress that didn't have a care label on it and would have been difficult to clean without ruining it and the store clerk was great in communicating with me before proceeding to clean it. Would definitely recommend to anyone looking for a friendly, quality cleaner!

Aman JIWA

Excellent service and staff Keep it up

Matthew Crowley

Had my pants turned around in under 12 hours when I stupidly bike with them through a rainstorm. Thanks!

Mark McWilliam

Tower Cleaners is a dry cleaner laundry service. Repaired some seams and removed a paint stain. Service was identified as incomplete by the service rep. who still managed to send a garment back to the central facility and have it back by the deadline.

Blair Woolley

I brought in a brand new coat after a cat used it as a litter box. I had no hope it would be fixed but they managed to make the coat look and SMELL like new! They even noticed the zipper was broken and offered to have it repaired at the same time. I am beyond thrilled and will go back with all my dry cleaning needs!! Thank you!!

Shawna Lamond

Great staff and they do an excellent job! Highly recommended.

Torp Ad

Excellent service for dry cleaning.

Linh

Great service and my clothes turned out well. Sue is friendly and helpful. She went above and beyond to help bring my big load of clothes to my car. Thank you Sue!