Reviews of Daoust Nettoyeurs Écoperformants (Tailor)

GF's (VIEWLESS VLOG)

Don't know about these other reviews indicating bad service, everything was fine with my drop off and pick up, left two shirts and a pair of pants, they came back to me perfect. Will be back.

Jean-Félix Boucher

Good cleaner and great addition to the neighborhood!

Salah Bouhmida

(Translated) Very good service, speed and extraordinary performance (Original) Très bon service la rapidité et la performance extraordinaire

ShadowBlack

It was ok, you get what you need most of the time. Careful about some vinegar type stains though. Those seem to have a VERY hard time leaving. Fur on coats should be removed before clean (They also clean those but its a seperate price.). Carpets & Leather/Suédart take a WHILE to clean so asking to get a call when its ready is useful.

Marc-Andre Lebeau

(Translated) Effective and reliable. Super nice staff. (Original) Efficace et fiable. Personnel super gentil.

Ido B.

I guess their only good service is cleaning. They offer sewing and repairs, but that didn't work out for me. I went twice to have my pants' hem arranged and it keeps getting undone. I don't have the skill to do it myself nor the equipment and that's why I went to what I thought was a professional. Maybe I'll go back for cleaning but nothing else.

jean-marc veilleux

(Translated) Super cleaner and ecological in addition !!! (Original) Super nettoyeur et ecologique en plus !!!

Hector Hernandez

(Translated) it's a scam. the tailor charges you for their own mistakes. do not recommend. it's a scam. the tailor charges you for his own mistakes. do not recommend (Original) it's a scam. the tailor charges you money for their own mistakes. don't recommend. c'est une arnaque. le tailleur vous facture de l'argent pour ses propres erreurs. ne recommande pas

Wahid YAHYAOUI

(Translated) New cleaning technology ... flawless result (Original) Nouvelle technologie de nettoyage...résultat irréprochable

Benjamin Zanatta

(Translated) I went to drop a stained garment asking if they could do anything. I was not really answered and told to pick it up in a few days. I got it back, the initial tasks are no longer there but instead I have white streaks ... But the worst thing is that the garment is hung with pins making holes in several places! According to the person in charge, there is no other way to store a garment ... Be careful. (Original) Je suis allé déposer un vêtement taché en demandant si ils pouvaient faire quelque chose. On m’a pas vraiment répondu et on m’a dit de venir le récupérer dans quelques jours. Je l’ai récupéré, les tâches initiales ne sont plus là mais à la place j’ai des traînées blanches… Mais le pire c’est que le vêtement est rendu accroché avec des épingles ce qui fait des trous à plusieurs endroits ! Selon la personne responsable, il n’y a aucune autre façon de ranger un vêtement… Soyez donc prudents.

Bernard Guillemette

(Translated) Very smiling and kind staff (Original) Personnel très souriant et gentil

Albano DeJesus

(Translated) Excellent service, quality work, warm welcome. (Original) Excellent service, travail de qualité, accueil chaleureux.

Soukaina Lamrani

(Translated) I am very satisfied with the service and the welcome. Extra ecological cleaning ????I recommend. (Original) Je suis très satisfaite du service et de l'accueil. Nettoyage Écologique en plus ????Je recommande.

Sandryne B.

(Translated) You ask your customers to sign a contract when there is leather on the coat while you refuse to show us what exactly the contract is. It is totally unacceptable to get people to sign without giving them a written copy of what they are committing to. Naturally I refused to sign for a blank contract and decided to do business with another cleaner. I recommend that all clients do not sign a blank contract in order to avoid unpleasant surprises. Probably the company wants to take responsibility for any damage to the leather coats. (Original) Vous demandez à vos clients de signer un contrat lorsqu'il y a du cuir sur le manteau alors que vous refusez de nous montrer en quoi consiste exactement le contrat. C'est totalement inacceptable de faire signer les gens sans leur donner une copie écrite de ce à quoi ils s'engagent. Naturellement j'ai refusé de signer pour un contrat en blanc et j'ai décidé de faire affaire avec un autre nettoyeur. Je recommande à tous les client/es de ne pas signer de contrat en blanc afin d'éviter les mauvaises surprises. Probablement que la compagnie veut se déresponsabiliser de tout bris sur les manteaux de cuir.

Nathalie Levert

(Translated) Friendly and attentive staff, especially the girl on Saturday. Caroline the owner treats her clients like family. (Original) Personnel accueillant et attentionné, particulièrement la jeune fille du samedi. Caroline la propriétaire traite ses clients comme de la famille.

Mylène Laroche

(Translated) thank you for your prompt service ... same day. (Original) merci pour votre service rapide ...meme journée.

Mickael Valletta

(Translated) Cleaner at the top opening on weekends and friendly staff ???????? (Original) Nettoyeur au top ouverture le week et personnel sympa ????????

Jessie Haggai

As a profesionnal, I always need my clothes to be impeccable and I rely on Daoust gives me the best service. The white treatment is really amazing. Delicate items, silk dresses, winter jackets, fur coats, you can really trust them ! amazing and fastest service !

Sophie Zieleniak

(Translated) Great service! (Original) Super service !

Phil Lemme

They have no clue what they are doing. They make errors and they actually damaged a coat that they refuse to. Pay back . Suggest that you go across the street to the other cleaner much more professional.

Nicolas CHIRITIAN

(Translated) Recommended by a friend. Not disappointed. The +: ecological ???? The -: I don't see any. Thank you for your work. (Original) Conseillé par une amie. Pas déçu. Le + : écologique ???? Le - : je n en vois pas. Merci pour votre travail.

Stanislav

(Translated) They cleaned my winter coat very well. It only took 2 days. (Original) Ils ont nettoyé très bien mon manteau d'hiver. Cela n'a pris que 2 jours.

Madia T.

Worst services ever! They don't deserve even 1 star! I used their services in September 2020. …

Mathilde Hervieux

(Translated) Very good service, both for cleaning, ironing and sewing, I am very satisfied, I recommend !! (Original) Très bon service, aussi bien pour le nettoyage, repassage que la couture, j'en suis très satisfaite, je recommande!!

Éric Hervé

(Translated) Timetable: L: 7h30 - 19h M: 7.30am - 7pm M: 7.30am - 7pm J: 7h30 - 21h V: 7.30am - 9pm S: 07:30 - 17:00 (Original) Horaires : L : 7h30 - 19h M : 7h30 - 19h M : 7h30 - 19h J : 7h30 - 21h V : 7h30 - 21h S : 7h30 - 17h

hussein almasood

Worse dry clean ever. Showed them the stains and said they can take care of them cause they have "special" technology for that. I go back to pick up the clothes and all the stains are still there. And the response? they dont have time to "check all the clothes for stains" I just paid money for nothing

Guillaume Simoneau

(Translated) If only there was a zero star option. If only there was a zero star option. Worst Service-to-the-customer-to-my-putin spirits. They stained 10 of my shirts, no joke, I have never seen anything like it. After 3 months of exchanges and manipulation they refused to pay me back. I now understand your rating. You are shabby. (Original) If only there was a zero star option. Si seulement il y avait une option zéro étoile. Pire-service-à-la-clientèle-de-ma-putin-de-vie. Ils ont taché 10 de mes chemises, no joke, je n'ai jamais rien vu de tel. Après 3 mois d'échanges et de manipulations ils ont refusé de me rembourser. Je comprends maintenant votre rating. Vous êtes minable.

CDRC

(Translated) Best place in town! (Original) Meilleure place en ville!

Marie-Pierre Verdon

(Translated) Very good service. Very nice staff. (Original) Très bon service. Personnels très gentils.

Marion PLASSE

(Translated) Very warm welcome, I was immediately advised on the care for my clothes. I tested the waterproofing on my Canada Goose and I'm more than happy! I highly recommend it! (Original) Accueil très chaleureux, j ai tout de suite été conseillée sur les soins pour mes vêtements. J’ai testé l imperméabilisation sur mon Canada Goose et j en suis plus que ravis! Je vous le recommande fortement.!

Hamza Fouatih

RIP my Canada Goose, stay away from this place if you have an expensive parka.

Djamel Foodie

Great experience. Will recommend. ????????

Marc Roger Labrecque

(Translated) After attending this establishment for more than twenty years for all my cleaning and repair service, the owner was very little conciliatory, and even condescending, following an error that ruined one of my pants. (Original) Après avoir fréquenté cet établissement pendant plus de vingt ans pour tout mon nettoyage et pour le service de réparation, le propriétaire a été très peu conciliant, et même condescendant, suite à une erreur qui a ruiné un de mes pantalons.

Alexandrine Allard

(Translated) My weekly cleaner. Nice service, courteous and professional. (Original) Mon nettoyeur hebdomadaire. Service agréable, courtois et professionnel.

David Tiago

(Translated) professionalism and efficiency, very satisfied with the tailoring service, did exactly what I requested (Original) professionnalisme et efficacité, très satisfait du service de couture, a fait exactement ce que j'ai demandé

Sylvia Alexande

They cleaned my Canada Goose coat did a great job very polite

Angie M14

(Translated) The owner is very competent. Exemplary service. I recommend it. (Original) Le propriétaire est très compétent. Service exemplaire. Je vous le recommande.

remi-anthony “El Capitvn” salcedo jimenez capellan

(Translated) Excellent service. I sent to wash my Rudsak coat and it is impeccable! (Original) Excellent service. J’ ai envoyé laver mon manteau Rudsak et il est impeccable!

céleste DUPLAN

(Translated) VERY BAD EXPERIENCE !!!! TO AVOID I leave a jeans for a patch I'm told the price ($ 10) and I get the ticket proof I'll come back for $ 18! The patch was not even cut and the wires had been left ...... Really very bad experience with an unpleasant reception :( (Original) TRES MAUVAISE EXPERIENCE !!!! A EVITER Je laisse un jean pour un patch on m'annonce le prix (10$) et on me donne le ticket preuve Je reviens le chercher 18$ ! Le patch n'était même pas coupé et les fils avaient été laissé...... Vraiment très mauvaise expérience agrémenté d'un accueil désagréable :(

Lucas Archambault

(Translated) He stained my white t-shirt with red and blue. (Original) Il on taché mon t-shirt blanc avec du rouge et du bleu.

Philippe Gagnon

(Translated) TO AVOID!!! A cleaner who lets his employee smoke in the back door, enough to smell when entering, is unacceptable. After destroying my down comforter and charging me $ 35 for cleaning, I got the condescending speech from the owner who never blamed it and never thought of offer me a refund. (Original) À ÉVITER!!! Un nettoyeur qui laisse son employée fumer dans la porte arrière, assez pour que ça sente en entrant, c’est inacceptable. Après avoir détruit ma couette en duvet et m’avoir chargé 35$ pour le nettoyage, j’ai eu droit au discours condescendant du propriétaire à qui ce n’est jamais la faute et à qui il n’est jamais venu l’idée de m’offrir un remboursement.

Rachel Sieber

(Translated) Oh my God. I bring 4 clothes to clean in late April and early June no news from Daoust. I go there and after a lot of research on their part they find my clothes and they say "ah it's ready". Very long. Not good customer service (not good employee). I am still waiting for my pants to be sewn 6 weeks later ... no and no I'm not going back !!!! (Original) Oh my God. J amène 4 habits à nettoyer fin avril et début juin aucune nouvelle de Daoust. Je m y rends et après beaucoup de recherche de leur part ils trouvent mes habits et ils disent "ah c est prêt". Très long. Pas un bon service client ( pas bon employé). J attends toujours mes pantalons à la couture 6 semaines plus tard... non et non je n y retourne pas!!!!

Albert Grouch

send my Canada Goose for a dry cleaning came prfectly clean.

Mathieu D'Astous

Good and fast services. Only had good experiences here. Prices are fair.

Alexandre Paquette

(Translated) 100% ecological, it's wonderful! Excellent service. And thanks for the advice! (Original) 100% écologique, c'est merveilleux! Excellent service. Et merci pour les conseils!

Catherine Aubry

(Translated) Always confirm the price BEFORE leaving your clothes. While the display indicated "Dress - $ 12.50", the sum finally turned out to be $ 40! The employee justified that in fact it was an evening dress (no such title on the billboards) and that the prices were not accurate by designating a handwritten note affixed to the corner of the counter. A surprise all very unpleasant. (Original) Toujours confirmer le prix AVANT de laisser ses vêtements. Alors que l'affichage indiquait "Robe - 12.50$", la somme s'est finalement avèrée être de 40$! L'employée a justifié qu'en fait il s'agissait d'une robe de soirée (aucun titre de la sorte sur les panneaux d'affichage) et que les prix n'étaient pas exacts en désignant une note manuscrite justificative collée sur le coin du comptoir. Une surprise somme toute désagréable.

François Renald

(Translated) The picture that appears is that of the old location. (Original) La photo qui apparaît est celle de l'ancien emplacement.

Gilbert Rivera

(Translated) The seamstress is really very good. She worked miracles with my coat. (Original) La couturière est vraiment très bien. Elle a fait des miracles avec mon habit.

Serge H

(Translated) Good service thank you ???? (Original) Bon service merci ????

Alexandre Videt

(Translated) A quality service and a very good welcome. I had a suit and a shirt to clean quickly. It's done and done! (Original) Un service de qualité et un très bon accueil. J'avais un costume et une chemise à nettoyer rapidement. C'est fait et bien fait !

sarah Smith

(Translated) Beasts, rude and work poorly ... run away! (Original) Bêtes, malpoli et travaillent mal... fuyez!

Yulina Hayek

(Translated) Great service and above all courteous and location and brilliant. :) (Original) Super service et surtout courtois et l'emplacement et génial. : )

Daniel MAYANT

(Translated) Awesome home service! No more odors thanks to the ecological cleaning and the super white worked miracles on my sweaters !! Professional service finally I recommend (Original) Service à domicile géniale ! Plus d'odeurs grâce au nettoyage écologique et le super blanc à fait des miracles sur mes chandails !! Service pro enfin Je recommande

Francesco Liparota

Horrible service received my son's suit all wrinkled. Offered to send it back to get pressed, but couldn't wait it was needed for my son's graduation. When I asked for a reimburesement they gave me the run arournd. Horrible service from Elsa, was supposed to call me back promised that I was going to get a reimburesement never called back. When I did she said that her I had t write to the owner. Horrible customer service.

Karim Lalani

Very good service.

Benoit M

(Translated) Cleaning of my boots impeccable. Thanks for the work (Original) Nettoyage de mes bottes impeccable. Merci pour le travail

Anila Siddiqui

Great customer service ! I was very happy with the service I received and was even more happy with the results. I will be back for sure.

Martin Pilon

Used to be a great place. Not so much anymore. Brought shirts and winter stuff to be cleaned, came to pick up at set time and winter jacket was not ready. Was told to come back, that they figured i didn't need the winter stuff right away...which is true but not the point. Still, i went back with stuff to be cleaned and a button to be sowed. Again, clothes were clean but the button not sowed. Told to come back again by a staff that could not give 1 f*#k about it.

Romain Diriberry

(Translated) To avoid! Rude staff A week late cleaning my carpet The manager does not know how to calculate the square feet of a circular carpet First price announced $ 140 !!! Second prize 70! To ultimately arrive at $ 56. Unfortunately when I get home and calculate the dimensions I arrive at a note of $ 41! Well done they managed to get an extra $ 15. Dishonest (Original) A éviter! Personnel désagréable Une semaine de retard sur le nettoyage de mon tapis La responsable ne sait pas calculer les pieds carrés d'un tapis circulaire Premier prix annoncé 140$!!! Second prix 70! Pour au final arriver à 56$. Malheureusement en rentrant chez moi et en calculant les dimensions j'arrive à une note de 41$! Bravo ils ont réussi à obtenir 15$ en plus. Malhonnêtes

Sophie Lallemand

(Translated) I came to have a cushion cover untied. The reception is strange, I had the impression of disturbing ... Unfortunately the stains did not go away, I paid $ 9 for a cushion cover that was still stained ... (Original) Je venais pour faire detacher une housse de coussin. L'accueil est étrange, j'ai eu l'impression de déranger ... Malheureusement les taches ne sont pas parties, j'ai payé $9 pour une housse de coussin toujours tachee ...

Floriane Emy

(Translated) Worst cleaner in town! I brought them a ball gown worth $ 500, they destroyed it completely, justifying that it was the fabric of the dress that must be of poor quality. Dry cleaning as stated on the label would never have destroyed such a dress! I tried to get a refund, but the only solution was a credit to come back. What an irony! GO YOUR WAY !! (Original) Pire nettoyeur en ville ! Je leur ai apporté une robe de bal d’une valeur de 500$, ils me l’ont complètement détruite en se justifiant que c’était le tissu de la robe qui devaient être de mauvaise qualité. Un nettoyage à sec comme indiqué sur l’étiquette n’aurait jamais détruit une telle robe ! J’ai essayé d’avoir un remboursement, mais là seule solution étaient un crédit pour revenir. Quelle ironie ! PASSEZ VOTRE CHEMIN !!

Nathalia Ch

Dishonest and bad customer service. I’m disgusted.

paolo jones

(Translated) very pleasant service, I brought our two winter coats north face and were very satisfied with the service ... fast, efficient, cheap, while respecting nature! (Original) service tres agreeable, jai apporte nos deux manteaux d'hiver north face et ont étais très satisfait du service... vite, efficace, bon marche, tout en respectant la nature!

mylene st pierre

(Translated) I'm the extremely understanding type, I focus on communication above all else and I never would have taken my time to write a review, especially against a company, but I have to share my experience. I have just returned from Daoust to look for a client's coat to whom I must mail it later, which should be ready TODAY 4pm (proof of the date is found in black and white on the invoice). I set foot in it and I am told that the coat is NOT ready not only on time, but it will not be completed at the end of the week, it will go to Tuesday / Wednesday RUSH (because I have makes it clear that they are putting me in a really awkward situation). Let’s also mention that the employee told me that I normally have to wait for their call confirming that he is ready to come and get the coat. Something that has NEVER been mentioned, because if it had been the case, I would have been elsewhere without hesitation for a single second since they have had the coat since Thursday and we had told them that I had to get it back the most. early possible for my client D'OÙ on “Saturday September 26 at 4 pm”, because it was their fastest date with a guarantee that it was done. Why, but really WHY absolutely want to keep a transaction so that I don't mention these details my liver more than important !!? Result, they are richer with my money and I am losing not only my client and the sale, but ESPECIALLY they have tarnished my name and my professionalism thanks to their negligence. Irreparable in my eyes and completely disrespectful, I'm really disgusted (Original) Je suis du genre extrêmement compréhensive, je mise avant tout sur la communication et jamais je n’aurais pris de mon temps pour rédiger un avis, surtout contre une entreprise, mais je dois partager mon expérience. Je reviens tout juste de chez Daoust chercher le manteau d’une cliente à qui je doit le poster par la suite qui devait être prêt AUJOURD’HUI 16h ( preuve à l’appuie la date ce trouve noir sur blanc sur la facture). J’y mets le pied et on m’annonce que le manteau n’est PAS prêt non seulement à l’heure, mais ce ne sera pas compléter en fin de semaine, ça ira au mardi/mercredi RUSH (parce que j’ai fait comprendre qu’ils me mettent dans une situation vraiment délicate). Mentionnons aussi que l’employé m’a spécifié que normalement je dois attendre leur appel confirmant qu’il est prêt pour venir chercher le manteau. Chose qui n’a JAMAIS été mentionner, car si ça avait été le cas, j’aurais aussitôt été ailleurs sans hésiter une seule seconde puisqu’ils ont le manteau depuis jeudi et que nous leur avions bien dit que je devais le récupérer le plus tôt possible pour ma cliente D’OÙ le « samedi 26 septembre à 16h », car c’était leur date la plus rapide avec garantie que c’était effectué. Pourquoi, mais vraiment POURQUOI vouloir absolument garder une transaction pour en venir à ne pas mentionner ces détails ma foie plus qu’important!!? Résultat, ils sont plus riche avec mon argent et moi je perds non seulement ma cliente et la vente, mais SURTOUT ils ont terni mon nom et mon professionnalisme grâce à leur négligence. Irréparable à mes yeux et complètement irrespectueux, je suis vraiment dégoûté

Siamac Mahboubian

Terribly cranky seemstress.

Pat L

(Translated) Change of owner = total chaos ... Customers for more than 15 years, always very well. Change of owner in July: - Loss of pants (we gave up after being accused of having taken them without telling them and multiple "promises" of follow-up from the new owner, which never came true ... ); - Uncleaned blouse of my spouse, we had to go back; - We ask to confirm the price before doing a repair ... we say no ... they do the repair anyway ... I refused to pay; - We are given pants that are not ours (we realize this at home ...) after they lost mine and make sure that it was impossible for them to make mistakes , they never do (textual ....). I inform them of the error by phone ... no interest on their part. I brought it back anyway, wanting to save someone else from losing it. All this over just 3 weeks ... In short, bad service and an "I don't care" that is hard to believe for a business that wants to maintain itself. In short, after more than 15 years and hundreds of dollars spent in this business ... we are turning to a competitor. (Original) Changement de proprio = chaos total... Clients depuis plus de 15ans, toujours très bien. Changement de proprio en juillet: - Perte d'un pantalon (on a abandonné après s'être fait accusé de l'avoir pris sans leur dire et multiples "promesses" d'un suivi de la part de la nouvelle propriétaire, qui ne se sont jamais réalisées...); - Blouse de ma conjointe non-nettoyée, il a fallu retourner; - On demande de confirmer le prix avant de faire une réparation... on dit non... ils font la réparation quand même... J'ai refusé de payer; - On nous remet un pantalon qui n'est pas à nous (on s'en rend compte à la maison...) après qu'ils aient perdus le mien et m'assurer que c'était impossible qu'ils fassent des erreurs, ils n'ont font jamais (textuel....). Je les informe de l'erreur par téléphone... aucun intérêt de leur part. Je l'ai tout de même ramené, voulant éviter la perte à quelqu'un d'autre. Tout ça sur à peine 3 semaines... Bref, mauvais service et un "je m'en foutisme" difficilement croyable pour un commerce qui souhaite se maintenir. Bref, après plus de 15 ans et des centaines de $ dépensés chez ce commerce... on se tourne vers un compétiteur.

Philippe Hamelin

Never had any issues and the shirts always come clean.

Agnes Ciccarelli

Extremely disappointing for new ownership. Service is slow and unpredictable. I dropped off two garments on a Thursday and was told they would be ready the following Monday, after 4pm. I returned on Monday, but was asked to come back on Tuesday. On Tuesday, one piece was still not ready. The work is sloppy and unprofessional. When I finally got my two pieces back, they were poorly ironed and frumpy. My skirt has a zipper on the side, but they ironed it with the zipper on the back leaving a huge crease in the front. The front of my dress was wrinkled, with a flap sticking out of the collar. I will not be back.

Aziz Benelkhatab

(Translated) Efficiency fast with very good customer service ???? (Original) Efficacité rapidité avec un très bon service clientèle ????

Alain Garneau

(Translated) New administration. !! So I deleted my last comment. And I'm going back to work to help with the improvement ,,,, I will give the number of stars in a few weeks ,,,, (Original) Nouvelle administration.!! Alors j'ai effacé mon dernier commentaire. Et j'y retourne travailler pour aider à l'amélioration,,,, Je donnerai le nombre d'étoile dans quelque semaines,,,,

ricardo tenco

(Translated) Elsa is great as a seamstress, she fixed my jacket for me in express. Thanks again. (Original) Elsa est génial comme couturiere, elle m'a réparée mon veston en express. Merci encore.

Cecile Maier

(Translated) Efficient and professional team, seamstress service for small repairs (Original) Équipe efficace et professionnelle, service de couturière pour les petites reparations

bouchard david

(Translated) Very bad cleaner and service leaves something to be desired !! (Original) Très mauvais nettoyeur et service laisse à désirer!!!!

Jonathan Racine

(Translated) I brought a rug that had a coffee stain. I asked that we do not wash it if they could not remove the stain. They washed it, did not remove the stain. The cost: $ 145. The manager's response: "I told you you had to wash it to see if the stain was going to go away." Strangely, she had put a note attached to my carpet that said: "Do not clean if the stain does not go away." (sic) Conclusion, she contradicts herself and I pay. No listening, no offer to help. Nothing. Ah yes, and when I asked to speak to the owner, she told me that she is the owner. Safe. Daoust Mont-Royal, never again. (Original) J'ai apporté une tapis qui avait une tache de café. J'ai demandé qu'on ne le lave pas s'ils ne pouvaient enlever la tache. Ils l'ont lavés, n'ont pas fait partir la tache. Le coût: 145$. La réponse de la gérante: "Je vous avait dit qu'il fallait le laver pour voir si la tache allait partir." Étrangement, elle avait mis une note attaché à mon tapis qui disait: "Ne pas nettoyer si la tache part pas." (sic) Conclusion, elle se contredit et moi, je paie. Aucune écoute, aucun offre d'aider. Rien. Ah oui, et quand j'ai demandé de parler au proprio, elle me dit qu'elle est la propriétaire. Sure. Daoust Mont-Royal, plus jamais.

Alix Née

(Translated) A real disaster. I brought 5 cashmere sweaters to wash, a very nice coat to sew together and especially not to wash (I said 3 times), 4 polo shirts to wash. The person present told me that they could not give me an estimate of the price but that they would call me the next day. A month later I go back there, I find the door closed. I'm calling, no answer. I go back 3 weeks later, door still closed. I finally reach them by phone, I'm told it's not ready (it's been two months at this time). I decide to go there to collect everything and go elsewhere. They are finally open, I give them my tickets but they are unable to find my clothes so I have to describe. They washed the coat and did not sew it up, it is very damaged. My cashmere is all screwed up. The person who originally greeted me (the one who takes care of the sewing) yelled at me that it's okay to wash before sewing. There were safety pins on two of my sweaters, which were washed with them. The only good thing is they didn't charge me anything. But they did nothing to make up for the loss of the clothes. Never again. (Original) Un vrai désastre. J’ai apporté 5 pulls en cashmere à laver, un très joli manteau à recoudre et ne surtout pas laver (je l’ai précisé 3 fois), 4 polos à laver. La personne présente m’a dit qu’elle ne pouvait pas me donner une estimation du prix mais qu’on m’appellerait le lendemain. Un mois plus tard j’y retourne, je trouve porte close. J’appelle, aucune réponse. J’y retourne 3 semaines plus tard, porte toujours close. Je finis par les joindre par téléphone, on me dit que ce n’est pas prêt (va fait deux mois à ce moment). Je décide d’y aller pour tout récupérer et aller ailleurs. Ils sont enfin ouverts, je leur donne mon tickets mais ils sont incapables de trouver mes vêtements que je dois donc décrire. Ils ont lavé le manteau et ne l’ont pas recousu, il est très abîmé. Mes cashmeres sont tous foutus. La personne qui m’avait accueilli a l’origine (celle qui s’occupe de la couture) m’a hurlé dessus que c’est tout à fait normal de laver avant de recoudre. Il y avait des épingles à nourrices sur deux de mes pulls, qui ont été lavés avec. Le seul truc positif c’est qu’ils ne m’ont rien fait payer. Mais ils n’ont rien fait pour compenser la perte des vêtements. Plus jamais.

Christian Wafer

(Translated) Avoid even with a 100-foot pole! They machine wash cotton shirts and dry them in a dryer! Result shrunk and useless clothes. Owner's response: when I have 100 shirts a day I have no choice, customers complain that their shirts shrink but that's how it is !!! (Original) À éviter même avec une perche de 100 pieds ! Ils lavent les chemises en coton à la machine et les sèchent dans une sécheuse ! Résultat vêtements rétrécis et inutisables. Réponse du propriétaire : quand j'ai 100 chemises par jours j'ai pas ben le choix, les clients se plaignent que leurs chemises rétrécient mais c'est comme ça !!!

mel jullian

(Translated) Impeccable service! Thank you (Original) Service impeccable ! Merci

Stefania Simone

Very disappointed, I wouldn't recommend this cleaners to my worst enemy. We send out my husband's new never worn suit to get clean because our daughter spit up on it when he tried it on. We go pick up the suit not thinking it hasn't been clean because dry cleaners usually clean stuff, when my husband goes to put on his suit the day of my daughter's baptism we see that the suit jacket was never cleaned and black marks on it ( that were not existing before bring it to daoust). I my husband runs there to get it cleaned fast to get told sorry we don't clean here we send it out and gave him a free 20$ pair of socks and said come by Monday after 2 the owner will be here and you can talk to him. Monday I go it's the same lady and says well the boss isn't here but we will re clean it for you for no charge ( I hope I already paid once and it wasn't clean) we went to go pick up the "clean suit" to see that the black spots that THEY MADE are still there. My husband got so upset and told them they owe him a new suit they refused to pay back the suit stained. Never will we ever step foot in that cleaners even again.

Anne Castelain

(Translated) After degrading two items that they partially recovered, their store degraded a third blouse! Following a first follow-up which had the appearance of seriousness, they now promise me a refund of less than a third of the value of all these clothes, and for the moment, still nothing. A gang of thieves! (Original) Après avoir dégradé deux items qu'ils ont partiellement récupérés, leur magasin a dégradé un troisième chemisier ! Suite à un premier suivi qui avait l'apparence du sérieux, ils me promettent désormais un remboursement de moins du tiers de la valeur de tous ces vêtements, et pour le moment, toujours rien. Une bande de voleurs !

Calys Ody

(Translated) New decor poorly served. Argumentative and rude welcome. Press pleats on the shirt opposite the seams. Trousers without folds ironed with fold. Agreement on cleaning to be redone not respected. (Original) Nouveau décor mal déservi. Accueil argumentaire et malpoli. Plis de presse sur chemise vis-à-vis des coutures. Pantalon sans pli repassé avec pli. Entente sur nettoyage à refaire pas respectée.

Abby Marie

went to get a dress and jean minor flaws repaired. they charged $20, which is fine- however the work was not fine and will probably just fall out again. loose threads- very unfinished. They also did not inform me when my clothes were ready OR give me a price until after the repairs were done. Would NOT reccomend.

RKIA AIB

(Translated) Professional, friendly, smiling! A faultless (Original) Professionnel, sympa, souriant ! Un sans faute

Fady Ghobrial

(Translated) Poor Service, (Original) Service Médiocre,

Carla Billault

(Translated) A small touch-up + a wash on my winter coats must be done. It was supposed to take 2 weeks. I've been waiting for my coats for 1 and a half months. I called and the gentleman told me this week he will be ready, we will call you. And then 2 weeks later still nothing. I don't advise you to go there. (Original) Une petite retouche + un lavage sur mon manteaux d'hiver doit être fait. Cela devait prendre 2 semaines. Ça fait 1 mois et demi que j'attends mon manteaux. J'ai appelé et le monsieur m'a dit cette semaine il sera prêt, on vous appelera. Et puis 2 semaines après toujours rien. Je ne vous conseille pas d'aller la bas.

Maxime Mayant

(Translated) Finally!! A truly ecological cleaner on the quality service tray. (Original) Enfin!! Un nettoyeur vraiment écologique sur le plateau service de qualité.

Sabrina Nair

(Translated) I recommend this cleaner. Service and fast delivery for business trips! Thank you for your responsiveness and kindness. See you soon (Original) Je recommande ce nettoyeur. Service et livraison rapide pour les voyages professionnels ! Merci pour votre réactivité et gentillesse. A bientôt

Richard Leroux

(Translated) Super nice and smiling staff, impeccable service. I had my clothes cleaned and tried their treatments in expert care and I'm not disappointed with the result, my clothes are made as new! I recommend this cleaner! (Original) Personnels super gentils et souriants, service impeccable. J'ai fais nettoyer mes vêtements et essayé leurs traitements en soins experts et je ne suis pas déçu du résultat, mes vêtements sont rendu comme neufs! Je recommande ce nettoyeur!

Mehdi Zidane

(Translated) Top service ???? (Original) Service au top ????

melis kulbay

(Translated) I discovered Nettoyeur Daoust 2-3 months ago and don't regret trusting them for my jackets and now Kanuk & Pajar winter coats. Great cleaning and service! Thank you (Original) J'ai découvert Nettoyeur Daoust il y a 2-3 mois de ça et ne regrette pas de leur avoir fair confiance pour mes vestons et maintenant manteau d'hiver Kanuk & Pajar. Super nettoyage et service! Merciii

Shemin Achkar

If you want good service, this is the place to go.