Here we offer you the information of people who are using the services and products of De Fil en Aiguille (Tailor) in the area of Bathurst (Canada).
At this moment this business receives a score of 5 stars over 5 and this score is based on 4 reviews.
As you can read, the average score it has is superb, indeed, it is the highest rating it can receive., but it is only based on very few opinions, so you will understand that the valuation is not too faithful.
As you know, we do not usually stop to place reviews when these are good and we usually do it only if we have had a problem or incidence...
This Tailor belongs to the category of Clothing alteration service.
(Translated) Ridiculous prices for anything but stockings; most employees absolutely ignorant of fashion. Long delays and push back by phone later ... in short, go elsewhere if you are not retired. (Original) Prix ridicules pour autre chose que des bas de culottes; la plupart des employés absolument ignorant de la mode. Délais long et le repousse par téléphone par la suite...bref, allez ailleurs si vous n'êtes pas retraité.
(Translated) WORST EXPERIENCE IN A BUSINESS IN MY LIFE. What an awful service !!! I left new, flawless pants that came out of the store to make an edge. When I took the pants back there was a blood stain on them. The dressmaker was trying to blame me. She did not listen to me and shouted when I tried to speak to her. She never tried to suggest a solution to me and never even apologized. (Original) PIRE EXPERIENCE DANS UN COMMERCE DE MA VIE. Quel exécrable service!!! J'ai laissé un pantalon neuf et impécable qui sortait du magasin pour faite un bord. Quand j'ai repris le pantalon il y avait une tâche de sang dessus. La couturière tentait de mettre sa faute sur moi. Elle ne m'écoutait pas et criait lorsque je tentait de lui parler. Elle n'a jamais tenté de me suggérer une solution et ne s'est même pas excusée.
(Translated) very disappointed with the service. We talk to you as if you are disturbing and we talk to you as if you were stupid. I do not recommend this place. Unless you want to live this kind of experience. (Original) tres déçu du service. On te parle comme si tu déranges et on te parle comme si tu étais bête. Je ne recommande pas cette place. À moins que vous voulez vivre cette sorte d'expérience.
(Translated) Fast service of clothing alterations (Original) Service rapide d'altérations de vêtements
(Translated) Sewing repair done well and reasonably priced. (Original) Réparation en couture bien faite et à prix raisonnable.
(Translated) Good service thank you yvonne (Original) Bon service merci yvonne
(Translated) Good work. Very satisfied with the alterations. (Original) Beau travail. Très satisfait des altérations.
(Translated) The paradise for fashion designers. Thank you. (Original) Le paradis des couturiers. Merci.
I was looking for a tailoring service close to my house, so I went there. The quality of the customer service is not good. It feels like I was bothering the employees. I prices are quite steep. I had a dress adjusted there and it was not properly done the first time. They said they would fix it. When I went back to pick it up, it was still not properly done, but I needed the dress so I could not have it fixed for a third time. The lady did not even ask me if everything was ok with the dress and did not even offer me a bag to put the dress in.
(Translated) Bad customer service. (Original) Mauvais service à la clientèle.
Called and asked questions about getting a dry clean for my suit and the way they talked wasn't nice at all, not how you talk to client.
(Translated) very disappointed with the service. We talk to you as if you are disturbing and we talk to you as if you were stupid. I do not recommend this place. Unless you want to live this kind of experience. (Original) tres déçu du service. On te parle comme si tu déranges et on te parle comme si tu étais bête. Je ne recommande pas cette place. À moins que vous voulez vivre cette sorte d'expérience.
(Translated) Always did a great job (Original) Toujours fait du très bon travail
(Translated) I was not satisfied after having sewn a leather coat button three times, it should be fine the first time. In general, the people are helpful. (Original) Je n'ai pas été satisfait après avoir fait coudre un bouton de manteau de cuir à trois reprises, ça devrait être bon la première fois. En général, les gens sont serviables.
(Translated) An ok tailor ... only one in carrefour de l'Estrie (Original) An ok tailor...only one in carrefour de l'estrie
(Translated) Good and fast services (Original) Services Bon et rapide
(Translated) Amazing and fast service. Very competitive price and do not look at the bad ratings. (Original) Service incroyable et rapide. Prix très compétitif et ne regarder pas les mauvaise note.
(Translated) Good work! (Original) Bon travail!
Rude service, wouldn’t recommend to anyone.
(Translated) Excellent service, quick on top of that! The lady is showing up for work earlier so that I can meet my short deadlines and I greatly appreciate that. 5 star easy! (Original) Excellent service, rapide en plus! La dame c’est présenter au travail plus tot pour pouvoir répondre a mon court délais et je l’apprécie grandement. 5 étoile facile!
(Translated) I am always given very good service. (Original) On me donne toujours un très bon service.
(Translated) Fast service and courteous (Original) Service rapide ef courtois
Didn't do the alterations correctly and when we took it back and showed them they wanted to charge for additional alterations. Also overpriced .
(Translated) Excellent service, professional and fast repair !! (Original) Excellent service, réparation professionnelle et rapide!!
(Translated) Excellent service, affordable price for minor alterations. (Original) Excellent service, prix abordable pour retouches légères.
Great location
(Translated) Too expensive $ 25 to put 4 end of elastic on a pouf cover ???? (Original) Trop cher 25$ pour poser 4 bout d’élastique sur une housse de pouf ????
(Translated) Excellent place for your precious clothes Couturieres are excellent The personal is courteous and efficient At each visit and there have been many I am fully satisfied Bravo !!!!! I love this olace (Original) Excellente place pour vos précieux vetements les Couturieres sont excellentes Le personnelle est courtois et efficace A chacque visite et il y en a eu beaucoup je suis entièrement satisfaite Bravo !!!!! Jadore cette olace
(Translated) Very happy with the good service from the seamstress Kim. I was looking for a zipper compatible with my coat (which I couldn't find at Fabricville) and Kim searched and made different combos until I found the right fit! I wanted to make myself an extension for my coat so that I could carry my baby in portage and thanks to his help it will be possible! :) Thank you ! (Original) Très contente du bon service de la couturière Kim. Je cherchais un zipper compatible avec mon manteau (ce que je ne trouvais pas au Fabricville) et Kim a cherché et faite différente combos jusqu'à trouver le bon fit ! Je voulais me fabriquer moi-même une extension pour mon manteau afin de pouvoir porter mon bébé en portage et grâce à son aide cela va être possible ! :) Merci !
(Translated) Excellent work. In addition, I was in a hurry and they were able to accommodate me. (Original) Excellent travail. En plus, j'étais pressée et ils ont pu m'accomoder.
(Translated) Excellent service, very attentive. (Original) Excellent service, très à l'écoute.
I went to this place at first because the mall's hours made their business very accessible. It felt, like others have said, that I was disturbing their employees. Every time I went they had to look up the price for basic items such as dress pants. They do business with a supplier for the dry cleaning. Said supplier has no respect for your clothes such as stapling through fabric, pressing not respecting the lines, etc. An expensive rush job and all they would do when you complained was to say "I can't do anything for you, ask us to put a note next time you bring something in for dry cleaning". I'm sorry, but no. I should not have to start enumerating the basic things they should get right, even less so every single time.
(Translated) Located in the shopping center (next to the shoe repair shop), this business offers all kinds of sewing services. It is there that they made the alterations of my wedding clothes, a few years ago (Original) Situé dans le centre d'achat ( voisin de la cordonnerie), ce commerce offre un service de couture en tout genre. C'est là qu'ils ont fait les retouches de mes habits de noces, il y a quelques années
Correct !
(Translated) Excellent rush service on a Sunday for trouser edges. Attention to detail. Nothing bad to say. (Original) Excellent service rush un dimanche pour bord de pantalon. Souci du détail. Rien de négatif à dire.
(Translated) Super services. The seamstresses are awesome (Original) Super services. Les couturière sont génial
(Translated) May God bless this company! ???? I bought my used wedding dress but in very good condition on the internet, I bring them to this cleaner for which silk cleaner and to remove the unpleasant odor that it had ???? my the dress was cream in color ... But when I came to pick it up I just didn't understand it turned white again as if I had bought it in a bridal boutique! In addition I already had my plastic cover a bit broken ????il give me a nice cover for my dress of much better quality compared to the one I had! Really I am not disappointed to have dealt with eu .. (Original) Que Dieu bénisse cette compagnie !???? j'ai acheté ma robe de mariée usager mais en très bon état sur le net , je les apporte à ce nettoyeur pour quelle soie plus propre et retirer l'odeur un peut désagréable qu'elle avais ???? ma robe étais de couleur crème ... Mais quand je suis venu la chercher j'ai juste rien compris elle es redevenue bien blanche comme si je l'avais acheté dans une boutique de mariée ! En plus j'avais déjà ma housse en plastique un peut brisé ????il mon donner une belle housse pour ma robe de bien meilleur qualité comparé à celle que j'avais ! Vraiment je ne suis pas déçu d'avoir fait affaire avec eu ..
(Translated) Nothing can resist them. (Original) Rien ne leur résiste.
(Translated) It was ok good store equal to those in the chain (Original) C'était correct bon magasin égale à ceux de la chaîne
(Translated) Quality work (Original) Du travail de qualité
(Translated) Excellent service Impeccable work Very affordable price Courteous and very friendly staff (Original) Service excellent.Travail impeccable.Prix très abordable.Personnel courtois et très sympathique.
(Translated) badly made sleeve edge. The lining comes out of the sleeve and the seams have come undone in addition. (Original) bord de manche mal fait. La doublure sort de la manche et les coutures se sont défaites en plus..
(Translated) Very nice work and respect for deadlines (Original) Très beau travail et respect des délais
(Translated) In the evening after school, my young son was caught in his winter coat because of a broken zipper. I brought him in as I was not able to take the coat off and my son was panicking. The two ladies worked together for about twenty minutes to get my son out of the coat, and remove and fix the zipper. During their work, they spoke kindly with my son to calm him down. In the end, they refused any payment, saying that they know well the difficulties of being a parent! Very pleasant! This is a business to support. ======== I brought my young son here just before closing time after he became trapped in his winter coat because of a badly broken zipper. He was quite distraught and I was beginning to panic as I could not get him out. Two very kind ladies worked together for about twenty minutes to free my son from the coat and remove and repair the broken zipper. All the while, they helped my son to stay calm. In the end, they refused payment, saying they know how hard it is to be a panicked parent and to have a nice night. Such nice people! Please support this business. (Original) Au soir aprés l'école, mon jeune fils était attrapé dans son manteau d'hiver à cause d'une fermeture éclair cassée. Je l'ai amené comme je n'étais pas capable d'enlever le manteau et mon fils paniquait. Les deux mesdames ont travaillé ensemble pendant environ vingt minutes pour sortir mon fils du manteau, et enlever et réparer la fermeture éclair. Pendant leur travail, elles ont parlé avec gentillesse avec mon fils pour le calmer. Finalement, elles ont refusé tout paiement en disant qu'elles connaissent bien les difficultés d'être parent! Vraiment agréable! Ceci, c'est une entreprise à soutenir. ======== I brought my young son here just before closing time after he became trapped in his winter coat because of a badly broken zipper. He was quite distraught and I was beginning to panic as I could not get him out. Two very kind ladies worked together for about twenty minutes to free my son from the coat and remove and repair the broken zipper. All the while, they helped my son to stay calm. In the end, they refused payment, saying they know how hard it is to be a panicked parent and to have a nice night. Such nice people! Please support this business.
Good.
(Translated) Very bad experience, the 2 seamstresses were as stupid as their feet. Wonder why I want to change the pants model instead of just doing what I ask to do. in addition they do not even have a buttonhole to perform the button pause. I had to explain how the work should be done. It probably offers good service if you are unable to make your pants edge yourself. In short, I would never recommend this establishment. EXCECRABLE SERVICE 2 OLD TAUPES UNABLE TO SMILE AND SAY HELLO TO CUSTOMERS. (Original) Tres mauvaise expérience, les 2 couturières étaient bete comme leurs pied. Me demande pourquoi je veux changer le modele du pantalons au lieu de simplement exécuter ce que je demande de faire. en plus il n'ont meme pas de boutonniere afin d'effectuer la pause de boutons. j'ai du expliquer comment le travail devait etre fait. Il offre probablement un bon service si vous etes incapable de faire vos bord de pantalons vous meme. Bref jamais je ne recommanderais cet établissement. SERVICE EXCÉCRABLE 2 VIEILLES TAUPES INCAPABLE DE SOURIRE ET DE DIRE BONJOUR AUX CLIENTS.
I don’t recommend this place, I took my dress for a wedding because it was too long, the lady measured all around, I even wore high heels to get it measured, I paid 85$, when I picked it up, they didn’t asked me to try it on. I went home and found out the dress was still too long! I could literally step on it! I brought it back for them to fix it and they wanted me to charged another $35 to do the job again, the lady was very rude, took my dress and never coming back!! NEVER!!!
Excellent
(Translated) Good job (Original) Travail bien fait
Professionnalisme zéro! J’aurais du faire confiance en lisant les commentaire mais j’ai voulu laisser le bénéfice du doute….
(Translated) Very satisfied with my repair thank you (Original) Très satisfaite de ma réparation merci
Wish I had read these reviews before taking in my wedding dress. ???? They listened to what I wanted but didnt take measurements. Made me pay up front too. When I picked up my dress a week later, it was all lumpy and lopsided in the bodice. She says, that's just how the dress is and it's fine. I was literally in tears and the next day I went out and got a whole new wedding dress. Such an upsetting experience. Stay away!
I paid to have a pair of jeans hemmed and the lady at the service counter gave me my ticket to retrieve them when they would be ready the next day. The following day I arrived with my ticket and she said I did not pay and wanted to charge me again. What business makes alterations on clothes and makes the client pay afterwards , if that was the case unsatisfied customers would refuse to pay when receiving their items. I did get my jeans but will not be going back
(Translated) Courteous service, quick and cheaper than many other places for repair and pants edges. (Original) Service courtois, rapide et moins cher que beaucoup d'autres endroits pour la réparation et les bords de pantalon.
(Translated) Good (Original) Bien
They do good work
(Translated) Great service! (Original) Super service!
(Translated) Professional, efficient and good quality service. (Original) Service professionnel, efficace et de belle qualité.
(Translated) The owner is as friendly as a prison door ... (Original) La propriétaire est aussi aimable qu'une porte de prison...
(Translated) Very fast service (Original) Service très rapide
Every time I buy new clothes there is a big chance that I get them altered I’m short and thin and I am very picky on the fit of my clothes. I trust this place 100% to get all my alterations done it’s been years. Thank you Jacky for the wonderful work ! I strongly recommend Nagham
(Translated) Never open (Original) Jamais ouvert
(Translated) My bridesmaid dress had to be done by 10 a.m., I arrive at 11 a.m. it is not done. The lady keeps me waiting, seems to put the blame on my shoulders and offers me nothing to drink until she does my touch-ups. Did not reimburse me for anything, nor made a discount for the next use of its services. Worst customer service. (Original) Ma robe de demoiselle d'honneur devait être faite pour 10h, j'arrive à 11h elle n'est pas faite. La dame me fait attendre, semble me mettre la faute sur mes épaules et ne m'offre rien à boire en attendant qu'elle fasse mes retouches. Ne m'a rien remboursée, ni fait un rabais pour une prochaine utilisation de ses services. Pire service à la clientèle.
Quick and efficient service. Always quality work.
(Translated) Very professional, welcoming (Original) Très professionnelle , bien accueillant
(Translated) A lot of choices (Original) Beaucoup de choix
(Translated) Best service and the best seamstresses (Original) Meilleur service et les meilleures couturières
(Translated) Good cordial service. (Original) Bon service cordial.
(Translated) Decu has 3 recovery in the last year. Couture which was repaired but which did not hold. We moved to a new location for our repairs (Original) Decu a 3 reprise dans les dernière année. Couture qui on été reparer mais qui nont pas tenu. On a changer d'endroit pour nos réparations
Good service.
Excellent service!
(Translated) The best sewing workshop in Trois-Rivières, Really satisfied. (Original) Le meilleur atelier de couture à Trois-Rivières, Vraiment satisfait.
(Translated) Very good service and very fast for repairing a zipper, in 6 days I had my coat repaired ???? (Original) Très bon service et très rapide pour la réparation d’une fermeture éclair, en 6 jours j’ai eu mon manteau réparé ????
(Translated) Nothing to say (Original) Rien à dire
Went to get a jacket adjusted to my size. Saw a woman there on a Wednesday, she informed me that the man who would alter my coat will call me on Thursday to give me a price estimate and my coat will be ready that same Friday. I explained to her what I need done, told her the sleeves were too long and the shoulders too broad. I explained to her that the length and sizing of the coat otherwise is fine because I’m of a tall built. I spoke to the man on the phone on Thursday after he had left a message asking me to call back and confirm the price. He also confirmed that the coat would be ready by Friday. I made my way there on Friday expecting to pick up a coat, and nothing was done. According to him, they had never confirmed that it would be ready by Friday etc etc. He then mentioned that I should put on the coat and let him take my measurements again. He said that the measurements previously taken by the woman I saw on Wednesday were off. He took my measurements once more, mentioning that it was a man’s coat so that a few alterations would have to be made around the waist and the back. He apologized for the misunderstanding, reassured me that I hadn’t travelled there for nothing and that at least we got the proper measurements for my coat. He told me thatit would be ready by Monday the following week. I went to pick up the coat on Tuesday and the shoulders were still broad.... I didn’t quite understand why. I called to tell him that he hadn’t fixed the size properly, and he told me that we had never agreed on him altering the shoulders.... but we had! He then told me to pass on the weekend and that it will be an extra 50$ to alter the shoulders. At this point, the service has been very confusing and borderline unprofessional. Will never go back there again. Part of what make a coat “big” are the shoulders. He saw my frame, and measured me, but had the audacity to tell me we hadn’t agreed on making the shoulders smaller. How!? If that was the biggest part of me going there in the first place. He fixed a bunch of things I didn’t care for and left out the most important part. Now I’m walking around with broad shoulders and a snatched waist... find the mistake.
I do not recommend this place. Their service is awful and they are rude.
(Translated) Excellent service. Thank you! (Original) Excellent service. Merci!
(Translated) Extremely professional and exceptional service (Original) Service extremement professionel et exeptionnel
(Translated) Best seamstresses! They are friendly and can do EVERYTHING. I love them. I go there regularly to have my clothes altered. Everything is always perfect. (Original) Meilleures couturières! Elles sont sympathiques et peuvent TOUT faire. Je les adore. J'y vais régulièrement faire altérer mes vêtements. Tout est tjrs parfait.
At the recommendations of several stores in Carrefour Laval, I brought them my leather jacket to replacing the lining, and a zipper. I was taken for one hell of a ride. Original date it'd be ready, October 31st. I just got it back today. (November 18th) I told them several times not to remove an inner zipper because I needed it to hook up my winter liner. I even gave them that liner so they could replace the old one correctly. They removed that zipper. Just a heads up no one speaks a LICK of English there despite them being in a mall where countless customers speak this little known language. Just in case you're wondering what they charged me for this "great" service. $292, and I had to pay up front because of how large a job it was. I wish Google Map had a negative star rating, since I will NEVER do business with them. I would encourage anyone reading this to consider the facts I presented before doing business with them.
(Translated) Very professional and affordable (Original) Tres professionnels et abordable
Went to the store at Carrefour Laval. Jackie was amazing! Exceptional customer service and perfect work! She was very quick and job well done. Would recommend to anyone.
(Translated) Good services good seamstress (Original) Bon services bonne couturière
(Translated) HORRID service! Go elsewhere! (Original) Service HORRIBLE! Allez ailleurs!
(Translated) Excellent service from Detelina, very patient and always smiling every time I go to adjust my pants. She gives good discounts too (Original) Excellent service de Detelina, très patiente et toujours souriante à chaque fois que j'y vais pour ajuster mes pantalons. Elle fait des bon rabais aussi
(Translated) Very good service! Excellent price and lovely staff :) (Original) Très bon service! Excellent prix et personnel adorable :)
(Translated) Good work (Original) Bon travail
(Translated) Very reliable! (Original) Très fiable!
I had my engagement and wedding dress altered. They were by far the most competitive price I got and they were able to accommodate me even tho I was last minute. I recommend them everyone and what’s most important is that the work is professionally done!
(Translated) Very ordinary service. (Original) Service très ordinaire.
(Translated) Super good service !!! Very satisfied! Very good price! (Original) Super bon service!!! Très satisfait! Tres bon prix!
My wedding dress is stuck here while the mall is closed until May 4th. It's impossible to reach anybody. No one has contacted me about possible returning my dress to me. No one knows how much longer non-essential services will be closed for so they should have at least contacted their clients who are actively waiting for important garments!
(Translated) Superb !! Nice job girls. (Original) Superbe!! Beau travail les filles.
(Translated) Excellent service, understands the needs of the client and the roof space. Jasmine at the reception is always in a good mood! (Original) Excelent service , comprenne les besoins du client et les combles. Jasmine a l’acceuil est toujours de bonne humeur!
Called and asked questions about getting a dry clean for my suit and the way they talked wasn't nice at all, not how you talk to client.
(Translated) Very good and fast service. Employed attentive to my needs. Recommend without problem. (Original) Très bon service et rapide. Employée attentive à mes besoins. Recommande sans problème.
(Translated) The lady is very arrogant and does not show professionalism. I strongly advise against! (Original) La dame est très arrogante et ne fait pas preuve de professionnalisme. Je déconseille fortement!
(Translated) Excellent work! (Original) Excellent travail!
(Translated) Very good service. Impeccable work. (Original) Très bon service. Travail impeccable.
(Translated) very satisfied, thank you (Original) très satisfait , merci
(Translated) High quality seamstress service for trouser bottoms and other clothing modifications. Fast service. Dry cleaning service. Easy parking at Carrefour Charlesbourg. Located near Desjardins ATMs. (Original) Service de couturière de grande qualité pour les bas de pantalons et autres modifications des vêtements. Service rapide. Service de nettoyage à sec. Stationnement facile au Carrefour Charlesbourg. Situé près des guichets automatiques Desjardins.
I was looking for a convenient tailor. After a quick Google search, two came up that were near my house, both in Carrefour Laval. One of them is Stitch-it and the other, De Fil en Aiguille, I have long heard of Stitch-it but had never heard of DFA. I went to both locations, and asked for the prices. DFA had better prices, so I chose to go ahead and give them a try. The decor is very nice, I really liked the changing rooms and the color scheme. The service is top notch. The lady who helped me was very friendly and courteous, with class. I brought my suit in for adjustments, I had a good idea of what kind of work that needed to be done and what are the trends. I figured that I could shorten the jacket sleeve a bit and of course, hem the pants. So when the nice lady saw the suit, she advised me against shortening the sleeves of the jackets because the original length is perfect for me. She said that where the sleeve ends is timeless, it is fashionable now to have more cuff exposed, but the timeless trend is to have it the way it was. I agreed because I was fully aware of the different school of thinking about sleeve lengths. She said that I should only hem the pants because the jackets fits perfectly. I am glad that the tailor gave good advise and honest opinions, it goes a long way in keeping me as a returning customer, I have got a full closet of clothes that needs touch ups here and there.
(Translated) the oldest lady does not know how to greet guests. She is rude and arrogant. She communicates very VERY poorly in English AND in French. The other lady is very kind and generous. To date, the dress looks to be well sewn. The speed is average. It's very busy. The price is always expensive no matter where. (Original) la plus vieille madame ne sait pas comment accueillir les clients. Elle est impolie et arrogante. Elle communique très TRÈS mal en anglais ET en français. L'autre madame est très aimable et généreuse. À date, la robe a l'air d'être bien cousu. La rapidité est moyenne. C'est très occupé. Le prix est toujours cher peu importe l'endroit.
(Translated) very good service and is a pretty girl at the reception * (Original) tres bon service et ya une jolie fille a la réception :*
(Translated) The seamstresses do a very good job! However, I just went to get my dress and there is a weird smell on it, like someone is wearing it! Try to explain it to the customer service clerks! Whatever! (Original) Les coutières font un très bon travails ! Parcontre , je viens d’aller chercher ma robe et il y a une odeur bizzare sur celle-ci, comme si quelqu’un l’aurait porter ! Essayer d’expliquer sa aux commis service client ! N’importe quoi!