Reviews of Canadian Tire (Tailor)

Jean Boucher

Great customer service.

Marly Davey

It's a great place to shop Cashiers are always friendly If your looking for something specific you will always find a worker to help you out. It sure will be nice when this COVD19 is over so you can roam the isles freely. They also have Curb Side Pick Up ☎️

DieuDu Jambon

Never had any problem with service here

Reverend Rob

UPDATE: my call to the Customer Contact Centre didn’t resolve the problem but I called the Bancroft Store GM who honoured the sale price and apologized for the inconvenience. I’m a happy guy. And I didn’t have to build the Log Splitter which is a huge win. Original Post: I had been waiting for a log splitter to go on sale. I’d been saving up, and getting gift cards from family for birthdays and Father’s Day, but also decided to get a CT credit card to make the purchase happen. So I went into the store last week and I approached the customer service clerk and explained I wanted a log splitter that was on sale and needed a credit application and she said she wasn’t sure if they were doing apps in store because of COVID. I didn’t like the “not sure” response but she said I could do it online myself which I thought was fine and was approved for $3000. So then I called the store to make sure the inventory that was showing online was accurate and explained I now had approved credit and casually asked how they’d get my credit card number while I waited for the card so I wouldn’t miss out with on the sale. The lady told I had to wait for the card and then asked me why I didn’t fill it out in store because then they could access my credit card number. I was quite annoyed now since the other staff member staff sent me away and I think it’s just because she really didn’t want to do the credit app or find out. Had I known they couldn’t pull up my account afterwards, I would have asked the lady to make sure apps couldn’t be done in store. So then I asked if they could put the a splitter aside for me and I was willing to put a down payment on it and the lady said that everything was first come, first serve. I was trying to spend $1399 and they didn’t even try to solve the problem that they created. Seriously, they didn’t want my $1399. I am expecting the card any day now but now the splitter I wanted is back up to $1799. I’m a loyal Canadian tire customer but this is experience has left me questioning whether I should start shopping somewhere else. I’ve got other complaints about catalogue items not even being in inventory but I think my post is long enough. I get that COVID has made things more challenging but I lost out on a sales item, and CT Bancroft lost out on $1399 simply because the staff member didn’t want to find out if I could do a credit app in store. That lady didn’t even try. I also drove 45 minutes to the store and 45 minutes back. A complete waste of time and this has happened twice recently.

Dave Pitre

Very poor service. Third battery in two years this time no warranty. Notice two batterys sitting on the floor. I told the guy at parts counter a dead battery does not start a car i was told thats not true. If there was no stars they would get that. The people that they soak by upselling its crazy

A. Z. (HappyX3)

Oh the employees at the Bancroft location are crazy great! They are so excited weather you're paying you master card or buying batteries feels like I'm wanted there every time I walk in!

YB

Excellent service

Clayton Varo

Bought a snowblower and made arrangements for delivery. Delivery day comes and they couldn't find it. Told me they must if sold it to someone else and couldn't get me another one. Them when I went in for a refund they giggled about it. Great job!

Glen Lewis

Pretty much always have what I go there for at a price I can afford. Also, I'm surprised at some of the reviews, since I've never had any real problems with any of the staff. The vast majority of the time the staff are a Hoot ! - My guess is that the staff's attitude is most likely a reflection of the customer's attitude ! . . .

John Stephenson

Groceries,dollar store and a pizza place. All good.

Carol Boulay

Always good service

Jim Rogers

Because

Randy Charter

Crowded but ok.

Yukon Diesel

Yep Id have to agree with J Char 100% on this very sad such a shame its gone this way .... Maybe change the name to "LIBERAL TIRE" now would suit you guys alot better !!!!!

Caroline Comeau

Friendly services

Dominic Nadeau

Great always a plaseant place to brouse !

Tina Legacy

I only go to the gas station so as for the store im not sure

Minh Duc Luu

Store of parts & tools

Vance Florent

I recently ordered a plow for my truck online to be delivered to Bancroft store. 2 weeks later I received an email that the plow was no longer available. The plow still showed available online so I called the online service. They looked into this and found the plow I ordered and paid for was shipped to Bancroft and was given to some one else even though my order number was on it. Now over a week later still waiting for the replacement to show up. Plow finally showed up after missing 2 more promised dates. The Manager was very apologetic and gave me a discount for the trouble, and had his team load the item in my truck. Happy to have the plow now not happy about the circus it took to get it.

Jennifer Wannamaker

Now that Canadian Tire closes it stores now I can't get on the website to shop for my daughter for Easter i can't look at bikes or nothing. How is someone supposed too see what they get. Very disappointing.

Nicole Wren

Disorganized and not very well stocked

Theresa D

Nice store, clean friendly staff

Ry Smith

The Canadian Tire in Bancroft has GREAT customer service.

Danny Palmer

They are trying hard to push self checkout

Barbara MacPherson

Big store with lots of selection.

Cory Knowles

Everything you need from Ato Z ,home, garden, auto,motorcycle ect you will find it hear

Carol Kaye

I like going there for kitchen gadgets. Lol

Tanya Shwedo

It's got everything your looking for. Prices are reasonable.

david knuckey

Well stocked

Denyse

(Translated) Service is courteous and bilingual. We take the time to explain the product if I do not know me. The students are working well and are also courteous. Store is clean and orderly. (Original) Service est courtois et bilingue. On prend le temps de m'expliquer le produit si je ne m' y connais pas. Les jeiunes etudiants travaillent bien et sont tous aussi courtois. Magasin est propre et ordonné.

Michele Greening-King

Great sales for christmas staff is nice and friendly, cashier was amazingly helpful and friendly. Thank you kim for your help in the houaewares department and the lady she called to help is with Christmas tree

grant williams

Great selection with very friendly knowledgeable staff.

John Finlaw

Canada's Kmart. Yes, a full auto part shop, but so much more. This store has an excellent outdoor department with a really large fishing tackle section.

Christy Ann Gionet

The service is deplorable .You ask for something that is advertize on sell .On their app says how many are available.And they still can 't find it.

Jaime McFarland

I recommend this place because of deals but I don't recommend the auto department The auto department is always busy and takes a long time to get to you also I would never take my car to Canadian tire to get fixed way overpriced and also I've taken my car there and they switched up my spark plugs which I had misfire I had to sell my car because of what they did I would elaborate more but if you have any questions you can call me 226-7755

Mathew Stone

Bancroft mall should have everything you need great service too

George Flemming

Same as every other Canadian tire

Bancroft auto spa Joe

Good mike and Ben are wicked help.in auto

Blake Corkill

Good selection of everything, especially outdoors equipment

James Pickard

Clean .. pleasant staff ... well stock items

Simon Doucet

(Translated) Client service not strong (Original) Service a cliente pas fort

Dan Koehler

Came in for a few small cleaning items when the lockdown ended. Lines were moving well, and the door greeter was very friendly. I don't her name, but one of the employees that works on the floor is FANTASTIC. Always extremely friendly, positive, and more than willing to help. I've described things to her in the weirdest way and she knew exactly what I needed and helped me find it, along with providing ideas for the job itself. If I find out her name I'll update the review, as she deserves a raise. I believe she works in / around the hardware section.

Aline Lanteigne

Good location and service

Devin Lanteigne

Great store big selection on stuff for everyday needs.

zoltan urban

At the fishing area, the service was baaad!!! The young man was useless!! - 1 ????

Max Barton

Interesting selection of guns

Millsy

Great staff. They just do not carry as much as most Canadian Tire stores.

Jean-Jacques Buraglia

Small store

Christian “iWr4tH”

Canadian Tire is life.

Noel Prisk

Awesome place to shop good prices

Josh Drew

Need a better washroom

obbonthecobb

I'm always looking for a deal when I'm there

L Tucker

Staff are nice and helpful at this store.

Josh Hayes

It's a Canadian Tire

Lucille Couture

I always loved Canadian Tire

Cyprien Lagace

(Translated) A large selection of tools (Original) Un grand choix d'outils

Mary McConnell

Found what we wanted

Jodi Sharpe

Very organized and Clean. Customer service is unbelievable. You don't see this kind of service in the city. Boxing week sales were a plus.

Stu Blair

Someone helped me pick out a window wiper, but grabbed me a driver's side instead od passenger side. Exchanged it quickly, after I noticed (when I tried to put it on). Simple mistake, and I had a nice time helping an older man learn how to use the touchscreen to find wipers for his own car. Other times I have been, there have been plenty of people around to help me look for something.

Timiam Plays

Its good but some of the employees are a little bit chessed 90% of the time

Will Tran

Friendly and helpful staff, except for one particular customer service manager. Returns must be fought for even when it's clearly within policy, and are given so begrudgingly it's as if the money is coming out of her own pocket. It's so silly, I shop at many Canadian tires, and I only experience that at this store.

Ernest Godin

(Translated) Very good place to move ..... (Original) Très bonne place à m'aginer.....

Ed Gulbinas

Big store with good selection. Service is spotty. Checkout can be slow. Poor returns policy with very slow service.

Fabian Dorion

It had a sale

Lee-Ann Parks

(Translated) There ruxe (Original) There ruxe

Luis Pontes

Courteous and quick customer service at the curbside pickup. I love shopping here.

MarsAlpha Api (MARS Alpha)

Better than most.

Bonnie Richard

Worst customer service in the city

Patricia Carrol

good

Andrew Miller

Good service and good quality

Anthony Grant

Its Canadian Tire. Great customer service at this small town store.

Shawna Lochrie

This place is a hit or miss on the customer service ! Yesterday I had a great one ???? I feel like management should work on the customer service ( staff being more friendly)!

Jack FierceTree

Everybody, is ALWAYS SteALiNg...

Michel Doucet

Service excellent

BUCHS REGIS

(Translated) Very good service. (Original) Très bon service.

Armand Paulin

(Translated) Very good store (Original) Très bon magasin

Danny Mohajer

So many tires!

Aaron Hogan

Usually has what I need

Chas Ellis

Typical

James Lyon

Disappointed in the customer service department. Hard to find someone to help....

Adam Potts

Great selection in the hunting and fishing section always walk out with something new

Wanda Sararas

Friendly staff very helpful.

Keith Wilson

Nice Canadian Tire. Got some good advice from the guy at the parts counter for some boat problems. Prices were great and checkout was fast. Lots of great toys for he cottage for sale in here too!

Chantelle Mallette

Good

Sharon Moore

They have what you need.

Rod Perron

Very helpful service from the workers, good prices and lot's on sale. Easily accessible item's and well layed out merchandise.

rob Knapton

love that store, new owners know how to stock it !!

monia Bertin

Perfect

Raymond Larose

Great service.

Steve Turner

They have tires

Devyn Smith

All Canadian tires are awesome! Auto staff is especially friendly here.

Marcy Seftel

Helpful staff

Brant Mcnamee

For a small town they have a good selection!!!

GFlip W

This store puts broken returned items back on the shelf. Make sure you get new unopened items, it could cost you a lot of time bringing it back.

Thunderstruck Canuck AcdcRocks78

Average Canadian tire store

Scott McCarthy

Great service.

D W Hissem

They tried putting item back that was returned missing pieces at full price... This store is always sneaky

william abbott

Gave us the wrong parts

Edward Dale Martin

Clean and organized helpful staff

Michel Fortin

(Translated) Like any good Canadian pulls. Have found everything (Original) Comme tout bon canadian tire. Ont trouve de tout

Andre Godin

Good place

Chris Houston

Great staff, great store, but the curb-side pick up self-check-in system is flawed. It doesn’t give any user feedback, 3 times out of 3 I see confused customers and chaos.

Stu Pegg

Nice store.

Larry Willman

Before writing this I read the reviews and found some of the complaints about customer service disheartening. However, my experience with an employee, Jessica in Hardware was amazing. She was pleasant and was determined to make my experience a great one. The icing on the cake was when she noticed a cut on my hand and offered me a bandage. I thank you. I'm 70 years old and Jessica was a breath of fresh air in an era where customer service is getting more like the experiences of some of the lesser ratings this store is experiencing. I hope management recognizes people like Jessica and her great work ethic. Larry

Lenore Mazerolle

Great friendly service

Levi Sinclair

Called in advance to make an appointment for an oil change. When I arrived, the customer service representative took my vehicle registration papers, entered all the information and then realized that my vehicle may be "too tall" to fit in the garage's door. When making my appointment on the phone I even specified that it was for a camper van and no questions were asked. He mentioned that their garage is one of, if not the only location in the area with a lower entrance. A simple "what is the rough height of your vehicle" would have solved the problem before it started. He then gave me the phone number for the Canadian Tire in the town one hour over and didn't apologize for the inconvenience. I have worked in customer relations for many years and this was disappointing, especially from a "big box store" that prides itself on the service they provide.

aaron smith

I'm normally a very patient and understanding individual when it comes to retail purchases, returns etc, but the service at this location is just atrocious. If you are just looking to walk in, buy a product and then leave i suppose its fine. But if you aren't use to the layout, have a question or just want to be treated like more than a dollar sign, then head elsewhere. After my latest experience, that's what I plan on doing. I worked in retail for a number of years and I can understand what its like to be on the receiving end of customer's frustration (even when something isn't your fault). But every time I visit this location they are obscenely rude, don't converse with you unless its to tell you how much change/total is owed, and they are so unhelpful its almost unfathomable. I attribute all this to poor management, because I have never experienced such poor customer service in any other Canadian Tire location. Its frustrating because I have been a patron of this company for the last 15 years and I always speak so highly of its products and services. Unfortunately, I feel as though I should warn my friends, family and any other individuals visiting this location.

Michael Saville

Mom say's....I'm not supposed to say anything if I don't have anything nice to say...bye.

Dug Wilks

alway what U may need good cost

Brad Manning

Huge fishing and outdoor selection friendly knowledgeable staff

Adam Lima

I used to hold out on buying items in the city and try to support the stores in Bancroft but after the holidays, I will no longer do that for Canadian Tire. They refused to honour the 5$ off energy coupon issued by the Government! Then they didn't believe that the light bulbs were included on the rebate so they called the Ottawa store where I had purchased the same bulbs with the coupon. After they had me wait at customer service for 15 minutes so they could call the store in Ottawa, the associate on the phone told them that they honoured the coupon. They still refused to honour the coupon!! I asked for the store manager and she had already spoken to the associate and refused to even listen to me! I wasn't looking to trick anyone or take advantage of anyone and it was confirmed by the Ottawa store. Terrible experience and terrible business move on their part. I wont drive out of my way to go there anymore and ill do my shopping at Home Hardware or back in the city. Truly disappointed.

Jaime Donnelly

Friendly and easy to deal with staff. Took good care of us during our visit. Our car broke down and they were able to fit it in to see what might be wrong with it. Thank you!

Nicole Brenne

Our car broke down about 20 minutes outside Bancroft on Saturday and we were towed to Canadian Tire after the auto service had closed. The service manager, Fred Potts told us we could leave our information and they would work on our car first thing on Monday. True to his word, when Monday morning came around Fred ensured that or car was looked at as soon as they opened and kept us updated. But, what was really phenomenal was how Fred responded when we learned our car was beyond fixing. He helped us try to sell our car – since we didn’t know the area – called car rental places for us, called a taxi for us to take us to where we were renting our car from, and arranged for a local scrap yard to buy our car and take it off our hands. He also offered to drive us - during his break – to the car rental place, if the taxi was too expensive. My husband and I are fairly young and had never been in a situation like this before; having the support of Fred Potts and the Canadian Tire staff was a huge comfort to both of us.

Martin Mcfarland

Curb side pickup is a joke. They expect someone to wait 4 to 5 hrs to get a simple item off of the shelf. What are these employees doing inside the store if they can't simply walk over grab an item and bring it outside? I used to enjoy shopping at this store but now its a joke. Amazon is making billions while small businesses are dying off.

Arun Mistry

If you want a bigger store go to Bathurst.

Colin Anderson

Huge outdoor section with a great selection.

Adam Eastman

Aisles are narrow and a bit crowded. But otherwise a typical Canadian tire.

Henry VIII

This is where camo was born.

pra tz

Ok

Dana Duran

It would be nice if the staff would take their air pods out of their ears while WORKING. He actually had to REMOVE the ear bud to even hear me when I had to repeat my question.... …

DENIS COTE

(Translated) Good (Original) Bien

Jessica Andrews

Purchased a kayak at this location and found every member of the staff to be very courteous and friendly.

Eric Lanning

Closest Canadian Tire outside of Huntsville if you are on the South East Side (East Gate) of Algonquin Park. It is not a "mega" store, but it has everything you need. If you live in the area you can order items to the store for easy pickup. Staff are polite, usually helpful and expected knowledge base for a Canadian Tire Store.

Owen Cameron

Short staff

Adam Brock

Very well stocked and the staff are very friendly!

Irene A

Place to go for all kinds of house maintenance related needs. Store is not spacious though and there are too many baskets and shelves in the corridors. A little bit of cleaning wouldn't hurt either. It often happens to find products that are extremely dusty.

old machines

Good shopping experience and friendly staff and covid protocols being very well followed.

Burnin Gas

Should open at 8 not 830

Night Eyes

Outstanding, everyone was polite and very helpful

Denis Blanchard

Great store. Lots of specials

Aerialmotion Canada

Have a cottage up this way and they always have what I need unlike the inventory issues in the city.

AJ Williams

Took the wife's car in to have tires installed & changed around, they stripped one of the wheel studs& never even mentioned it. But made a note on the service order that one of the wiper blades had a crack in the rubber. I discovered the stripped stud& returned to tell them, they blamed me for doing it.

The Peckford Fam

Super helpful staff, I can always find what I need and if I can’t then they order things in, love this store!!

bruce ashford

Hate those self serve tellers

Sam d'Acadie

(Translated) Very good choice of product Good service ! (Original) Très bon choix de produit Bon service !

Nick Sturk

Good little Canadian tire. Everything you need. Problem is on Saturday Tom Hunt and his dog are there.

clarice varo

First they sold us a product that was the floor model but of course we weren't told that until it was time to pick up the box and it wasn't in a box and wouldn't fit in our car. We were then charged for delivery AND an assembly fee (!) and told to wait until Saturday. After numerous calls on Saturday and getting zero info we drive to the store again and were basically told they don't know where it is and we had wasted our whole day sitting at home for a delivery that was never coming! We received no apology, had to actually request our money back and while cashing out witnessed the manager snickering about the entire ordeal with his staff. Classy. Even classier was the fact that the manager blamed his own staff! His excuse was that he hadn't been at the store for two days and therefore I guess his staff are useless without him.

Paul Bourdage

Went in to buy a trainer. Clerk couldn't find it. He took my name and number and called me back to let me know it was ready for pickup.

tim wilkinson

It's got what you need

Francois Durocher (Pompier 17)

(Translated) If you pay with a credit card, instead of paying back on your card, they do a VOID on the bill ... "It gives better stats", and the effect it has on the consumer is that the bottom are frozen for 7 to 10 days !!! (Original) Si vous payer avec une carte de credit, au lieu de rembourser sur votre carte, il font un VOID sur la facture... "Ca donne de meilleure stats", et l'effet que ca a sur le consommateur c'est que les fond sont gelé pour 7 à 10 jours !!!

Barry Stringer

Your regular Canadian Tire.

Jeff Kaufman

Great people they didn't have what I needed, but they showed me were I could get what I needed with their competition. Very thankful.

Janet Surinskis

Customer service was not very nice.

Nicholas Couture

Good garage

Jamie Young (Younger)

Well stocked and clean with vrerh helpful staff

laroc lisa

(Translated) Excellent experience Dedicated and knowledgeable employees ???? (Original) Excellente expérience Employés dévoués et connaissant ????

John B

This covid situation has made staff and customers forget to be civil to one another. Also blocking the ends of isles in order to create a ridiculous one way system presents a serious situation if there ever was an emergency. Not a pleasant visit at this Canadian Tire store

Lynn Slyford

Love the prices. Excellent staff.

The Luxland

(Translated) Good shopping session, but the length of the customer service was long and endless to finally be redirected to another store (Original) Bonne séance d'achat, mais la longueur du service à la clientèle était longue et interminable pour finalement se faire rediriger vers un autre magasin

Carolyn Bean

A bit chaotic in store, but the staff is handling it really well and are very helpful. And pick up of pre-ordered items is a breeze.

Marc Hanssement

(Translated) Many inventory (Original) Beaucoup d'inventaire

Fuffer Nutter

This is the worst Canadian Tire. Employees very public about hating working there. Never found a pleasant employee. And the worst, most unfriendly ones work at the Customer "Service" desk. Have to go there as it's the only one in miles.

isidore chamberlain

Very satisfied

Jacques Brideau

????

Darrell -

So much of the store is under lock and key. Often hard to find staff unlock. Otherwise decent store, .friendly staff when you can find them.

G & C Hottot

Though I sincerely acknowledge these are unprecedented times and staff are exhausted and stressed, so too are customers who are doing their very best in this new world. Going into a store is now foreign and intimidating to say the least, completely outside our norm. Though the store layout and practices may be old hat to staff, this is not true for those of us who’ve been home for 2 months or more (for your safety and of course our own). 100% of the customers I encountered maintained complete distancing, where helpful in guiding each other through the store (especially areas that seemed to put us in a perpetual loop ... had some good chuckles) and kind. I wish I could say that for ALL the STAFF where so rude and made the experience all the more uncomfortable and exceedingly even more intimidating. Did I make mistakes in my nervousness? Most likely, but I was navigating while being fast to allow others constant flow in the store. Came home with 50% of what I needed. We’re in this together people ... each with our own stories and stresses ... rudeness and intimidation is not the answer, ever. I’m going to put this away and tell myself it was a coincidence that each staff member was simply having a bad day. The cashier was the icing on the cake, gave no verbal direction of how/where to proceed and succeeded making me feel supremely unwelcome. Come on people, we’re better than this.

Jessica Haines

Always a great trip. The store looks small on the outside but has lots in store. There is always new products that are great. I come here for anything in my kitchen and alot of household, my hubby comes for his automotive needs

Stephen Douglas

Good service

Marc Andre Gleason

(Translated) Do not respect the prices displayed and refuse to comply with the price accuracy policy "the code is not the right one so there are no errors" according to Mr. Donald C. manager. How can I as a consumer know that? "I know the customer may not know it." Again Mr Donald C. Manager. Here are the answers obtained after discussion with the famous manager, who closed the discussion on an unpleasant note. 0 out of 5 stars for customer service, respect for the customer and above all respect for the law. (Original) Ne respectent pas les prix affichés et refusent de se conformer a la politique d'exactitude des prix "le code n'est pas le bon donc il n'y a pas d'erreurs" selon M.Donald C. gérant. Comment moi comme consommateur je peux le savoir ? "Je sais le client ne peut pas le savoir. " encore M.Donald C. gérant. Voilà les réponses obtenues après discussion avec le fameux gérant, qui a clôt la discussion sur note désagréable. 0 étoile sur 5 pour service a la clientèle, respect du client et surtout respect de la loi.

Karine Godin

I find what I was looking for and the cashier was very nice

Sandy Mills

They had the item I had been looking for and couldn't find in the city. I am happy I checked there.

Clayton Rhodes

Very friendly staff.

Richard Roy

Great service great price can't ask for more ????

johanne gionet

(Translated) I went for a rain check at the canadian tire in Bathurst on March 5 around 12:30 pm and the store manager, the cashier and the seller made me very uncomfortable when I went to the checkout, I came to drive 2 hours to get a stationary bike from a rain check that came from the Canadian tire of tracadie, they no longer stayed in Tracadie so the Madame de Tracadie who was very nice besides gave me the rain check so that I can go to Bathurst to get my stationary bike but arrived in Bathurst, the manager was very arrogant with me and the seller too, he did not want to give me my bike at the price that was written on my rain check. I told him to call the lady with whom I spoke to Tracadie, he said even if I speak to him, you will not have the bike at this price and the seller said it is not the right one extra price which is written on the rent check, I scan it and the price and 249.99, must you pay this price l .. and all this was said in front of other customers, the seller said that it was a woman named Sandra who had made the mistake, I had to call myself Madame de Tracadie to tell her about all of this, she wanted to talk to the manager, when I wanted to give the phone to the manager, the seller came and he said, it's okay, we're going to leave you at that price because he couldn't get the line at Tracadie ... it's funny that I could have gotten on line myself .... it's just ridiculous! I have never felt so uncomfortable like this before in a Canadian tire. Let me tell you that I would never make more purchases at Canadian Tire in Bathurst. A very dissatisfied customer. (Original) Je suis allé pour un rain check au canadian tire de Bathurst le 5 mars vers 12:30 et le gérant du magasin, la caissière et le vendeur m'ont placé très mal à l'aise lorsque je suis passé à la caisse, je venais de faire 2 heures de route pour aller chercher un vélo stationnaire d'un rain check qui provenait du canadian tire de tracadie, ils n'ont restait plus à Tracadie donc la madame de Tracadie qui était très gentille d'ailleur m'a remis le rain check pour que je puisse aller à Bathurst chercher mon vélo stationnaire mais arrivé à Bathurst, le gérant a été très arrogant avec moi et le vendeur aussi, il ne voulait pas me donner mon vélo au prix qui était écrit sur mon rain check..je lui ai dit d'appeller la madame avec qui j'avais parlé à Tracadie, il a dit même si je lui parle, tu n'aura pas le vélo à ce prix là et le vendeur a dit ce n'est pas le bon prix en plus qui est écrit sur le rent check, je le scan et le prix et 249.99, faut tu paye ce prix là.. et tout ceci a été dit devant d'autres clients, le vendeur disait que c'était une dénommée Sandra qui avait fait l'erreur, j'ai du appeller moi même la madame de Tracadie pour lui faire part de tout ceci, elle voulait parler au gérant, quand j'ai voulu donner le téléphone au gérant, le vendeur et venu et il a dit, c'est correct, on va te le laisser à ce prix là car il n'arrivait pas à avoir la ligne à Tracadie...c'est drôle que j'ai pu avoir ligne moi....c"est juste ridicule! Je ne me suis jamais senti autant mal à l'aise comme ça auparavant dans un Canadian tire. Laissez moi vous dire que je ne ferais jamais plus d'achats au Canadian Tire de Bathurst. Une cliente très mécontente.

Stephen Kalyta

John in Auto service was great

Al Mac

Very nice store...great new and improved sporting section

Todd Byers

Large store and lots of staff

Rolando Tecson

This is a decent Canadian Tire with an excellent selection of outdoor and garden equipment and a wide selection of fishing and game equipment. Its a true Canadian Tire, not your run of the mill downtown store. Its a bit hard to navigate since its so packed with stuff. But you'll definitely find more than you would downtown here. The selection is much better and the prices are about the same.

ted potts

GREAT SERVICE DEPARTMENT

Julie Coghill

The staff are just amazing. Couldnt of picked better people to show off a canadian store ♡

Miss Tal

Great customer service

James Eagen

I was unable to find someone to help me. Just like every other Canadian Tire store I have been. Always disappointed with your lack of customer support. Not sure why I wasted my time again. I called, they took my info, and still no one called me back. Go figure!

Kathy Wright

Friendly service, clean store hand sanitizer readily available

Nigel Savoie

I always like going to Canadian tire for tools, auto parts and electronics. They supply quality products at affordable prices

Lina Lanteigne

Good store with good service!

Andrew Ryeland

All Canadian Tires are superb.

Jennifer Aubie

Everything your looking for

Melissa Frenette

I love Canadian tire! There something about the smell :) the staff are great if you can find one, and the isles are so cramped, but again I love Canadian tire.

Flower Planet

Lovely

Herbert Pelz

Large and well stocked for summer

Elaine Greaves - Holloway

Store floors marked for social distancing but customers ignoring signs and staff, other then cashier's, are not redirecting customers. Store is cluttered and difficult to move around. Otherwise as far as a Canadian Tire goes, it's a Canadian Tire and mostly what is expected.

charity morren

The employees there are amazing

Arsène Arseneau

(Translated) The staff has changed a lot more helpful (Original) Le staff a beaucoup changer plus serviable

Dianne Fitzpatrick

Great Staff friendly and efficient service!

Kate LeBlanc

Too much stuff in the aisles makes it very hard to maneuver the big carts

Glynnis P

Good staff, very helpful.

Liam

Thank you for enforcing the mask mandate against these silly Karen’s. Absolutely wonderful employees too I will definitely shop here again

Dry Log

Decent as per usual

Pasi Posti

Great store. Just recently went in for some camping dishes that were in the flyer and the young lad went searching for it as it had just come off that days truck. Found it within minutes, where many would have said, it must be back there somewhere come back later. This store has always met our expectations!

pammy bertin

Love CT. Always have what I am looking for. Clean and uncluttered store makes for a great shopping experience.

Thomas Knowles

Awesome place

Earl Liverseed

Ordered on line. Pickup at the store.

Dave Podres

It's a big store for a small town and has pretty much everything you would expect and more from Canadian Tire.

Raymond Martin

Friendly place

Renald Vautour

Ok

First Last

Wrong item given at curbside pickup. Was a cheaper item than what I paid for. Runner employee was really kind and helped me quickly.

Cheryl Gordon

Picked up an order purchased online

Jacques Pouliot

Manager is very good, but the staff on the customer service lack experience and not very helpful. It was a sunday. On week days it's a lot better and floor staff are very nice and helpful. Cashiers also.

Bill Vanderlans

This particular Canadian tire is overcrowded with merchandise and just seems too tightly packed. Staff are super friendly. Depending on the reason for your visit you may be disappointed. I found their tool section small but their hunting section is large.

Amy R

This was my first time into the Canadian Tire in Bancroft and definitely won't be my last. I got everything I needed and more. Bluetooth speaker to windshield wash fluid, oil and filter to cat food and litter. And who can forget sugar! And there wasn't a single shelf that wasn't fully stocked. Lots of friendly staff available and lots of computers to search if need be. I even got the wiring harness for my CD player in my van and antenna wiring. Plus a double charging cord. Amazed and I'll be back. :)

Ian S

I recently broke down in a remote area north of Bancroft and was towed to the CT service centre after close on a Sunday night. I was stranded and had to stay the night. I spoke with Robert, a service rep, first thing in the morning and after explaining my situation he assured me that they'd try to get me back on the road ASAP. They did exactly that and I couldn't have been more appreciative. Many thanks to Robert and the mechanics working that Monday morning.

Ryan Lowe

Not impressed with customer service. Definitely more concerned with corporate policy than being useful or personable. They find excuses not to assist you.

Keith Williams

Very disappointed with the customer service at this CT..especially the manager! I’ll be using the home hardware going forward

Matt Richard (matt038)

I couldn't find what I needed today (collapsible garden hose). It's not the first time this happens to me at Bathurst Canadian Tire. In the past, I've had to go as far as 1h away, at the next closest store, to get what I wanted. The shelves were not stocked up today and it was a little disappointing to see.

Monique Gauthier

Always well apreciated thank u

kryodale jujukryo

(Translated) A good quality of service the store is clean and always tidy a beautiful Canadian tire (Original) Une belle qualité de service le magasin est propre et toujours rangé un beau Canadian tire

Normand Bissonnette

Good service usually but today it took a long time

Brian Theriault

Awesome selection of tools

Phyllis Visneskie

The very best Canadian Tire Around, and good service and staff.

Christopher Evans

good place to get basic gardening and home repair items

Reg Dryden

Had what I went for easy to find, service was great

Dean Brower

Nice store with friendly staff

Ron Ireland

If you don't like Canadian Tire, we'll never be friends. Go there, shop, enjoy.

Mary Jane Dobson Mayhew

The staff, even though they were running for the first major holiday in the country setting heat, were very helpful and accommodating. I appreciate things like this.

Etobicoke Resident

I love this Canadian Tire, the people that work here want to help in all your shopping needs. In Toronto or Etobicoke they dont want anything to do with you. Specially the one on Albion Mall..

Agastya

Sarah gave excellent service the car was finished earlier than they said it would be and the price quoted was fair and reasonable

Denis Trudel

On the spot for this order... Very courteous staff...

Sandra LaRocque

Helpful

S Coon

The staff at this Canadian Tire care and are willing to help make your shopping experience better. Very friendly and happy to speak with. The girl at the customer service desk was exceptional! Thank you Canadian Tire.

Jesse Rogers

Staff are always helpful, just little frustrated with directing arrows due to covid, otherwise everyone is super friendly.

Nancy Robichaud

I found everything I needed and more. I don't know if it's just me but every time I go into a store for specific things I always leave with more, like today there was liquidations from the garden, so I left with 9 more items. As for the service it was great they answered me in French when I spoke to them in French. That is why I am proud to live in a bilingual province.

Cindy Geyer

Very good

V R-G

Always have good deals. Plus they are dog friendly really appreciate that. :)

karma akabane

A mistake was fixed right away and we got a small rebate. Nice when people dont have to pay for a companie s mistake

Denise Hamalainen

Wonderful store

Eric Landry

Fast service.

Nathalia Riordon

Clean store and helpful staff

INNERSOULART Vasquez-Gonzalez

I'm sorry for talking badly about the customer service at the auto centre of Canadian Tire Bancroft . It was Saturday August 5th 2017 around 9:30 . My husband wanted our car brakes to be fixed. We were in an art Show.. The guy in charge made both, a young guy and my husband to wait around fifteen minutes talking with another guy about the cars in a magazine. Then called the young guy in front of him. The "friend" came back again, talked for ten more minutes while my husband was waiting to ask a question. When finally his turn came He asked if the brakes could be fixed. He answered in bad mood that they won't do that because they would closed at 12:00 noon. Imagine My husband almost lost his temper. The guy saw him in the line from the beginning and made him waiting for around 25 five minutes talking nonsense with his friend. We are from Scarborough.

Tassia Hay

It's okay

Charles Gauthier

Lots stuffed into that place. Staff were good with directions

dr. egg

Guy at the service dest for parts and service was grumpy.

Romain Racing

⭐⭐

S CAI

Nice spacious clean store with everything you need for cottage Country. Lots of sale items. Helpful customer service and friendly cashier.

Will4bes

Easy layout found what I needed quickly and was back on the road.

Louise Vienneau

Lots of choices

Tim Ward

It's your standard Canadian Tire store...Staff very helpful and friendly.

jess Williams

Thank you for squeezing my car in to get my tires done! My tires were in really bad shape, and they were fully booked, but they were able to get me in Soni could drive safely home (back to Ottawa) ! My car was done in the time the said and feels like a brand new vehicle. Price on the tires was good, and they tookt he old ones away (with a small fee) so I don't have to worry about them myself.

Tj Rowe

It's great in there. Sometimes the floor arrows are confusing, but only if you don't pay attention to where you are going. The app tells you what shelf and how many are left in whatever store your looking in, which makes navigating the store a lot easier. There is plenty of parking, and wheelchair accessible entrance. Friendly staff.

Vanessa Fitzgerald

This place is great good people if u need help there is workers rite there to help messa

Robert Blanchard

Lots of stuff real nice and a wide selection

Suzanne Bernier

Usually items in stock. Should phone ahead if a sale. Car service excellent. Service manager her knowledgeable. Very clean. Plant nursery well priced. Staff friendly for the most part. Excellent service on returns.

Cindy

Not enough staff.. hard to get service in english..not enough product in stock

Corissa George

Great selection & perfect cottage country hours. Lots of parking & close to many other main staple stores. Always love to check out CT! Pricing is on point & sales are always ongoing.

Stewart Morrison

In store stock versus the sale flyer kinda iffy at times

Jon Aikens

Smaller store, friendly staff.

Svetlana Garber

Regular Canadian Tire - same as every where in Ontario

Retirement Living

Great store

Steven R. Peter-Paul

They have a great variety of products for home and automotive needs.

Jayne Forbes

Great store. We found everything we needed. Spent over$200. Love the big chair out front! Cashier was friendly.

Jason Mc

Love this store!

Tarun Patel

A couple of weeks ago while driving through the area, my tire got a pin hole leak. Thankfully Canadian Tire was open and I spoke to Fred in the Auto Department who was able to arrange to take me right away. They fixed things up in no time and had me on my way. Thanks to Fred and the team for your friendly support!

Jim Adams

Nice store. Staff are helpful but swamped with summer time business levels

jean hachey

Good

Len Dusome

Staff are excellent and will try to assist any way they can

Barb Sockovie

Had to wait quite a while for my curbside pick up even though there was only one car ahead of me and I had received my email saying my order was ready.

Rob Serksnas

Always friendly staff would like to see the store updated and renovated like Belleville in Peterborough

Denis Chiasson

(Translated) We have it all. (Original) Nous avons tout trouver.

james ens

Went in for a truck battery. Good service in and out quickly

Randy Robbins

Great service today. Some businesses would just tell you what aisle to go down when looking for an item, but not Kim, she took me exactly to the item. She was very customer service friendly. It was like having my own personal shopper while visiting Canadian Tire today. We come every summer from Peterborough & always shop here. When I said Thank you to Kim for her help she said she treats all her customers the way she would like to receive service herself. They should make Kim, employee of the week. ???? Cheryl ????

Dennis Leveque

Friendly staff but prices are high for the items that they have in stock.

Pierre Daigle

My favorite store. Man's best friend. Has most any hardware, sport, household needs.

William Richer

To greety now over priced and no costumer care

David LeBreton

(Translated) Good service (Original) Bon service

Catherine Stokes

I always have the best customer service at my Bancroft Canadian tire. My husband and I were looking for certain length of battery cable and were approached by a sales associate. He offered help and found us what we needed. Awesomeness! Updated April 16th 2020 : We called today to place an order over the phine due to COVID. Our sales agent Karen S. was the most patient and friendly lady and was such a pleasure to deal with. Thank you so much for all your help today, you are an amzing sales associate.

Andrew Martland

Great selection of outdoor and sports stuff.

Carole Paquet

(Translated) Good service (Original) Bon service

Diane Boucher

Nice store not my favorite place very hard to return items always keep receipt just have to make sure it's exactly what you need and want some staff can be helpful but not everyone not all staff knows where things are

Vintage Muscle

Everyone at that store was so helpful and cheerful! Was great!

Gina Pierce

Very nice people service good

Peggy Sanfacon

Always such good service with Michel Degrace ????

Doug Johnston

Shop here often when visiting friends. Anything you need they can order in. They are very helpful staff.

Larrie Stokes

Love this store more than other CT's

Peter Novak

Good place to shop

Cindy St-Louis

Store feels crammped. Prices on the high side.

Andrew Nawrot

Very difficult to recommend this store. Staff are unwilling to help you with questions. Had a very unpleasant experience with a cashier. Extremely rude and unprofessional. Shop anywhere but here.

L K

Impressed with the outdoors section here i never mind making the hour commute to check things out and i always find what i need !

Nancy Taylor

5:25 pm shopping!

Marilyn Dusome

If you cant find it there us always a very helpful employee that will go the whole 9 yards to help

Guy Larocque

A+

Jean-Paul DeGrâce

Good friendly service

Occupation Sucks

Typical Canadian tire but son the staff who work customer service are a bit hostile at times.

Kelly Hansen

As ud expect

Doris Landry

(Translated) Excellent service from all the employees who served me ☺ (Original) Excellent service de tous les employés qui m ont servie ☺

N Larocque

Friendly and helpful

Shawn Gauvin

Always end up buying something. Great finds

Dwayne Phillips

One stop shop

ken dobson

Fine found what I wanted at a reasonable price

Cosette Femenia

Cashier was the nicest lady. Long cash out line that moved very quickly

Shalin Nichol

No line ups, in and out with everything I needed in under 5 minutes! Clean store friendly staff.

Dan D

Having the circumstances of driving an old and worn-out car has its challenges. The service, care, concern and adaptability of the Automotive group constantly gave me the most excellent service, customer care, understanding and flexibility in keeping cost down one could imagine. I trust them totally and need never find any other place to meet my automotive needs. I am treated like a friend and family. Sitting in the waiting room and listening to the abuse of anxious and fearful customers troubles my mind. Hats off to the service reps who calmly deliver daily excellence behind the desk and in the shop! .

Diana Robinson

Nice store, staff friendly and helpful

Richard Dombroskie

Good store

Kelly Laskovich

Every time I enter this store and need assistance from someone who works there, I feel like I should get a prize when I actually find someone. It's like an interactive game of "where's Waldo" Please hire more staff.

Michelle Carter

One stop shopping.

Matt Urban

Just don't use their automotive dept and you'll be fine ;)

Rand MacIntosh

friendly but a concern returned a sleeping bag that cold spots when transaction was completed and cashier made a bunch of circles on my original receipt I asked for a receipt showing the return... you don't get one ... nothing even a photo copy? no never had this happen before you always get confirmation of the transaction

maureen adam

June 24, 2018 we had a flat in Killaloe and were told we could drive for five hours on the donut, I disagreed. When we got to Bancroft the service area was closed but my sister found someone to help us. Kevin was absolutely wonderful, my sister bought a new tire and he put it on for us so that we could continue to Peterborough and Stratford. Thank you Canadian Tire Bancroft and especially Kevin!

Carl Anderson

Handy store for everything from repairs to new items

B M

I found everything I needed and the store wasn't busy or clutter the staff was very nice

Jo Marks

Rudest Canadian Tire staff ever!! Will never walk into that place again! Disgusting and disappointing.

Andrew Galbraith

I was at the end of an isle with a cart. There was an employee with a cart blocking my way. I waited patiently until she asked if she could help. I told her nicely that id like to go down the next isle. If looks could kill ida been lying on the floor! My only alternative would have been to turn the cart around and wheel it back down that isle and around. She had to move her cart 4 feet! Im 61 years old and spent $415 in this store! In the future ill go to minden which is the same distance.

robert burnett

Cleanest Canadian tire store ever You can find what your looking for. Great job

Serge Boucher

(Translated) Very good store (Original) Très bon magasin

Sharon Greer

Friendly staff. Had what I was looking for. In and out in less then 10min

Glenn Martinello

This is really creepy, i will have to turn off google on my phone

Wayne Robinson

Good selection but hard to get help finding things

Amy Millar-O'Reilly

Went to Canadian Tire in Bancroft on the weekend to buy a generator. When I called about it, they told me that they didn't sell dual fuel generators and they were being discontinued and wouldn't be getting any in. To my surprise I seen that they had one in stock while online. I went to purchase it. They gave me the run around saying that because of covid I would have to go to the shipping department and load it there. Just pay for it first they told me. I did. I went to get it and they loaded it on my truck. I had other purchases but they were just rushing me to pay for the generator before I could get anything. I went back to the store today which is 2 days later. I explained to the manager Norma-Jean that I didn't realize it wasn't an electric start generator, she told me that I should have asked more questions, (which I am not sure I would have gotten an honest answer) and that it was an expensive lesson. She had no customer service etiquette what so ever. She was rude and this isn't the first time. It will be the last time I make an expensive purchase there. I will shop in the city from now on.

Brian May

Typical ctc store in cottage country

Sarah Haas

Overwhelming with all the people, no one was following the arrows or giving me my 6 feet of space and there wasn't anyone enforcing it. I work in retail, I know how hard it is but the guidelines need to be followed.

KD N

by far the friendliest CT in the country

Bill Thomas

They almost always have everything I am looking for and most of the staff are very knowledgeable and small-town Friendly

Karina Królska

Bancroft Canadian Tire has a huge assortment of everything you'll need while living in a cottage Country. They are stocking shelves regularly. I also like holiday teamed shelves. Even though Bancroft is small, happened to me few times that one person from staff was rude, what's funny that was the same person all those times and I am local. Other than that still 5 stars. I've been to few other Canadian Tire stores and this one is the best so far.

Joel Gionet

Love this place

Mike Lee

The lines and arrows for covid makes things complicated and confusing. Blocking off isles doesn't make any sense. It causes people to run into eachother, the opposite of what it's supposed to do. Super friendly staff that are knowledgeable make up for it but the floorplan needs to change. Take note to how no frills did things. It works.

Darlene Pilatzke

Horrible they send out flyers and dont have the item in the store when you go.Dont send out flyers until ITEMS COME INTO THE STORE!!!

Ben MacLeod

Good auto service, never tried to upsell on useless things but always made sure my car left in a safe condition.

Richard GALLANT

(Translated) Good service (Original) Bon service

ernest hughes

Friendly staff and a nice small store

Greg Langner

Very friendly staff, helped me load a patio dining set in my truck.

Heather Arseneau

Not enough employes to ask for help

Solange Melanson

Found exactly what I was looking for

FrenchConnexion725

Lots of products good prices

Brutally Honest Dee

Disgusted customer service is the worst here.

EHPPCP Parker

Very good and helpful.

Isabelle Villeneuve

Support canadian!

Remi Pulwer

A bit expensive for its selections but it is well stocked