The first time I went to get my dresses hemmed, they gave me a quote before hand of $13 each dress and they wrote this on the piece of paper. So that was all good. Quality of the hemming was great too.
The second time i went in to get more dresses hemmed they didnt give me a quote and I felt rushed too. They said that they would be leaving for vacation for two weeks from July 25-August 8 and to pick up my dresses on Friday after 5pm. I assumed it was the same price as it was the same thin, cheap material as my first two dresses. I come back Friday July 22 to pick up my dresses, and it was close to 5:15pm. The one Chinese, older man said it wasnt ready yet as they were behind and to come back Saturday July 23. I said that was ok as i was not in a rush to pick them up. I came in Saturday afternoon and was ready to pay and the older chinese owner said it was $20 per dress. I asked why when it was the same material, and even one of my dresses was half a dress too! He said its different material. I said no these are cheap dresses from Ardene, paid no more than $20 each and it was the same material as before. He said well its what the price is. I said well it would have been nice to know if it was going to be more than i would have declined. He said I had to pay for it. I said thats not fair its as much as what the dress cost. He yelled again and said i had to pay, I said I will as they had done the work but still found it unfair that they did this and didnt inform me. I told the chinese old man I wouldn't be coming back as he was rude too. He said I dont care.
So overall first experience was great, second not so much! I was dissapointed and even though they did a good job on the hemming, its really good work, the service was horrific. I wont be going back again.