We offer you all the reviews of real people like you who are using the products and services of Instyle Tailoring & Drycleaning (Tailor) in the area of Alberta (Canada).
At present this firm receives a score of 4.3 out of 5 and that rating was based on 99 reviews.
As you can see it has an average rating is very high, and it is founded on a large number of scores, so we may say that the score is very credible. If people have bothered to leave their opinion when they are happy with the service, is that it works.
You know that we don't usually bother to set tatings when these are good and we usually do it only if we have had a problem or issue...
This Tailor corresponds to the category of Tailor.
Highly recommend this place for any alterations, they are very good at what they do and i am very pleased every time!! This business is a family operated business that never disappoints. I recently got some embroidery work done here as well and it was better then the previous place I was going to. Don't hesitate bringing your clothes here.
Love this place my winter jacket never looked so good. All the ladies working there were very friendly and happy to help you. The prices are amazing....
Had to get my hubby's military dress uniform done asap. Dropped off Saturday pick up Tuesday. Fast and professional work. Employees are friendly and kind. Definitely our place to go for dry cleaning! Thank you Instyle Tailoring&Dry Cleaning!!
Very nice people. They did a great job on my winter jacket, i had a rip in the armpit and they sowed it up perfectly. Will definitely be going here if i run into any other problems
Highly, highly recommend! I took a leap of faith and tried a new tailor, and I was so pleased. Basima had my bridesmaid dress ready for me in under a week. I shared what I thought I needed done to the dress (it was too long, the waist was too big, the straps were too long, and the bust was many sizes too big) and Basima told me her honest opinion that would save me money and that wouldn't change the look of the dress too much. I trusted her and I am so happy with the work she did. Her work is so clean. I tried it on when it was ready and asked for one more thing to be done, and expected to wait another week, but she had it ready for me in 10 minutes. She is experienced, talented, honest, and kind. I will take all of my future tailoring needs here. Thank you so much, Basima!
Always pleased with service and the owners company
Great service! I have known the tailor for years and no ones work and service compares to hers. She has alot of experience and always manages to help me with all my alterations and cleaning. Highly recommend her!! You wont be disappointed.
I picked up a down coat and jeans yesterday, both had needed to be cut down a size. She did an excellent job. They were ready on time. I thought the prices reasonable: $60.00 to take in the waist and sides of a down coat and shorten the sleeves; $21.00 to streamline the legs of the jeans. I highly recommend Instyle Tailoring & Drycleaning for alterations. (I haven't yet tried the drycleaning service.)
I had two sweaters tailored to fit me. Very pleased with the result.
Extremely fast turnaround, even with the mountain of work I dropped off. Very professional, would use again in an instant.
Would highly recommend Instyle tailoring and dry cleaning. We were very pleased with their work, service and pricing. The owner is really an expert, super friendly and exceeds expectations.
One star does not even come close to the horrible service I received here. I HAVE NEVER RECEIVED WORSE SERVICE IN MY ENTIRE LIFE. SHE RUINED MY WEDDING DRESS, SHRUNK IT AND THEN REFUSED TO DO ANYTHING ABOUT IT! DO NOT TAKE YOUR DRESSES OR YOUR CLOTHES HERE!! SHE WILLL RUIN THEM!! I brought in my wedding dress for some alterations and cleaning. The staff there recommneded a few small changes to the dress that they said would be easy and quick fixes to the dress. The dress already fit almost perfectly and I agreed to have them make the changes to make it fit that much better. I was on a tight timeline but she agreed to have it all done in time. When I went in for my fitting a few weeks later, the dress still had not been cleaned! Not only had it not been cleaned, but the cups that she told me she would add to the dress to make the top fit better, messed up the inner lining of the dress to the point where TWO inches of the lining was popping out the top! All she had done to add the cups was add a couple of hand stitches to the tops of the cups underneath, they weren't even properly attached!!!! She also was supposed to put a bustle in the back, however the 'bustle" still allowed the gown to drag on the floor, and she added METAL HOOKS to the OUTSIDE of the dress, she added them into the tulle, so if anyone stepped on it, the dress would have ripped immediately. At the time of this fitting, I had ten days until my wedding, when I told her this, she immediately got snappy with me and blamed me for leaving it so late! SHE was the one who told me when it would be done! She told me it would be fixed and cleaned two days later, I agreed to this since I had no choice. She proceeded to call me two days later... TEN MINUTES BEFORE CLOSING. I live 30min away and had no hope of getting there in time. She was supposed to open the shop the next day for me so I could pick it up, however she never did. I had to go in the day after and because it was so late, I had no time to try it on while i was there. I got home and tried it on that evening only to find that she SHRUNK MY DRESS!! I couldn't even barely breathe it had shrunk so bad. And she never even attempted to fix the lining that she messed up in the first place. And now she refuses to give me any money back, and she openly admits that she does bad work but she doesn't care. She's lazy, rude and knows nothing about customer service or how to tailor a dress. She nearly ruined my wedding all because she's too lazy and incompetent to do good work. DO NOT TAKE YOUR CLOTHES HERE, SHE WILL RUIN THEM AND STEAL YOUR MONEY.
Awesome. I had a super nice j.lindenberg suit given to me so I brought it to Basima for tailoring. I trust her completely and she is very friendly. She made the alterations and I picked up a perfectly fitted suit that looks great. Will definitely be back.
Complete rip off. Brought my skirt to get altered, 2 inches in the back and side. When I went to pick it up, I was told $42. I was so upset. I paid and left. I will not be going back there. I normally don't do reviews but in this case I had to.
Really nice staff! Got my clothes fitted the way I wanted.
For all your military needs. The tailoring is top notch
Two words - miracle worker! I had ordered a bridesmaid dress online and it arrived in the wrong size. The ladies here were absolutely wonderful and when I went to pick it up it fit like a glove. I cannot thank them enough. Thank you Basima! Highly recommend them for any dress alterations you may need!!
Wedding!!! I had my dress tailored for my wedding on July 5, 2015 in Vegas, USA. My dress was a lace blue mermaid cut that was see through from the knee down. The ladies at this location did an amazing job and I couldn't have been more pleased. The back was completely open so I asked for some extra material so that you wouldn't see my bra as I am unable to go bra-less. Instead, they took out my zipper and added my original lace higher and then reattached the zipper. I still had my diamond opening but it also covered my bra. I am not sure how they did it but it was truly amazing and beautiful. They really saw my vision and it was completely affordable. As a curvaceous women, it is often hard to have someone that can understand your shape. They were amazing and my husband also noted that the dress fit like a glove. For a man to notice is truly a compliment. Thank you. Nik
Had no issues with the end result of what came out with my tailoring or service, but the cost is ridiculous!!! Double the price of most places to do tailoring to a suit.
I was stressing out to find a last minute drycleaner willing to clean up my shirt and pants for a dinner. Luckily i found this gem! they took my shirt and pants, made them look brand new in a very short time and called me the second it was ready. Very good service, excellent work, and extremly competitive pricing! Thank you!
Great work on alterations and repairs, price is quite reasonable too.
Incredible customer service here! Their tailoring is fantastic, quick turn around and better than average pricing. Today I picked up my order and was desperate for assistance with a separate (wedding!) issue and the wonderful tailor at this location assisted me without hesitation. We are relatively new to this area and have instantly become loyal customers and big fans! Thank you so much lovely ladies of Instyle!
I brought a down jacket with a fur hood to get dry cleaned. It smelled of cigarette smoke when I got it second hand and I was worried the fur hood would be ruined with any kind of washing but they did great! The jacket came back in less than two weeks with no cigarette smoke smell anymore! It was very reasonably priced as well! They were very nice there and very professional. Happy with overall results and price.
If you would like to take stuff in just for cleaning, I’m sure everything will be fine but DO NOT take anything in for alterations or repairs (even simple hemming) I gave her 3 chances with 3 different items on 3 different occasions. Why you ask? Well, the place is very close to my home and I just kept having faith that she wouldn’t ruin the next item but without a doubt... she FAILED! She Last “fixed”a zipper (just put a new pull slider) for $21. The jacket was very expensive and she pretty much Ed ruined it cuz when I got it back she put a completely different zipper and couldn’t even match the right COLOR which now makes it stick out like a sore thumb, she also did some very poor quality stitching to close off the opening she had to make to get the slider on, it now just looks like shhittttt!
Where do I start. I have not used my dress uniform in almost 2 years. I needed to have my uniform tailored within 2 weeks of rememberence day. It was not only professionally tailored, but also dry cleaned in less than a week. As an added bonus I realised that I needed to have something sewn onto my uniform the day before rememberence day and the owner gladly took it and sewed it on for me on the spot. I can not talk any more highly about this tailor and will continue to have my bussiness for years to come and will recommend it to anyone I talk to who needs a tailor.
I have taken pairs of pants here for $8 hems, never had issues and the service is friendly. Location is convenient for Northsiders.
Omg!! This lady is BEST tailor you can bring your clothes to!! She fit me in 2 hours before a baptism I had to go to as my zipper broke the night before ???? I called around so many places and they couldn’t fit me in on a Saturday or they had no seamstresses in! I called her and told her my situation and all she said was “What time is the baptism?” And then she said right after “Come! Come now!” Seriously!! A life saver!! She saved my day!! And she was sooo super friendly and amazing about it all! It’s like she was my fairy god mother!! Let me tell you too! It’s wasn’t a small task as she had to replace the whole zipper and my playsuit had lace on it!! I love her so much for going more than above and beyond!! I was such a mess that day that I forgot a tank top to go under my playsuit and get this!! She lent me hers!!!! Which I still have to return because I left that night(so sorry!)!! But can u believe the service!! And how sweet and kind and gracious she is!!! She is the best!!!!! All around!! P.S. If you are reading this, I am so sorry about being so late to return your tank top! I live out of town but I will be coming in to return it to you!! ????????????????
Very friendly service, very nice alterations. My suits turned out great.
Was awesome, friendly and clean! A family business that I plan to visit often as I lose more weight
Amazing service, took my tunic for alterations as a last minute order, even with how busy they are. Super friendly, can't recommend enough!
She was honestly amazing and helped me remake my wedding dress when the company ordered it a few sizes to big! She did an absolutely amazing job and I couldn’t be happier!
Amazing Shop! We had a rush alteration that needed to be done, and they took the item in the morning and had it to us by that evening. Great price, fabulous service and great store! Highly recommend!
She wanted to charge me 100 dollars for a hem for my dress she thought this was my first time taking in a dress to get it fixed my dress had no beading at the bottom what so ever. Thef
Tailoring for my bridesmaids dress was perfect and the service was great. So friendly and accommodating to my needs
Had to have a last minute alteration done to my Uniform the day before a parade and she came through, fast service and great price. It was half the price for the same work I had done with another tailor, and he had no fast timeline to adhere to
I went in last week for the first time to get my dress altered, as well as a suite to get cleaned. I was very amazed by the dress alterations. It was PERFECT! I highly recommend! Thank you.
Just bad service, avoid at all cost. The older lady there is very rude and can be very insulting.
Honestly has to be the best customer service and most amazing work and people in this establishment! Not only did she perfect fit 3 suits to me but she did it for an incredible price! Deginetky recommend this place too everyone!!????????100%%%
I brought my grad dress here and I absolutely love it! They were so kind and helpful and my dress looks amazing! 10/10
Friendly and professional
Simply the best tailor on the north side. High quality pride & workmanship.
Cleaning and all my tailoring for jackets and shirts has been done fast and for a fair price. The staff was always upfront about costs and what they could do for me. Probably the best tailor on the Northside of Edmonton.
The laundry itself is done right for the most part...HOWEVER this business fails at the most basic part of Customer Service, notification of delay in full service...unacceptable!! I get how pickup dates are projected dates, but if you don't call or text and instead I waste my time only to be told that not all my stuff is ready on that projected pickup date...well...that's just not cool...????
Been seeing Basima for years, easily the best tailor on the northside. Very friendly and goes out of her way to make extra adjustments if I ask. Pricing here is more than fair, especially for the quality of the work
Such great service. She worked with the dress I had and tailored it to something I can actually wear and was fair with pricing!!
I had an appointment booked with Davids Bridal after purchasing my wedding dress with that company.. After talking with multiple other woman telling me alterations start at $500 and with the alterations I needed done would cost me about $1500.. after accepting this terrible alteration price I found Instyle tailor. The beautiful woman made me feel so perfect and welcome, she had my dress done a week before she said she would, and at a fraction of the cost at Davids Bridal. Would 100% recommend to anyone woman looking for dress alterations.
Thank you bassima for doing such an amazing job on fatimas wedding dress. You went above and beyond. She got so many compliments on her beautiful dress. It was a sweet heart dress and had a bolero jacket which had 3/4 length sleeves. Bassima managed to cover the front, back, and lengthen the sleeves without making it look obvious. Highly recommend her for all your work. Worth every penny !!!! ????
Awesome place excellent work and service decent pricing the owner/tailor is super friendly such an amazing person i call that place as my second home her work is beyond amazing never have i ever had any doubts with the work and quality of work this lady puts 12 hours a day to service us and never fails to put a smile on my face drop any other tailor you see and come here satisfaction 100 percent guaranteed (Neda)
The service was great and they made us feel like family. My daughter and I went to Edmonton to shop for a grad dress, we are from northern Saskatchewan. My daughter fell in love with a dress that was a size 12 and my daughter was a size 4. The dress shop we bought the dress from set us up with the lovely staff at this establishment. Before we purchased the dress we were guaranteed she could bring the dress in 8 sizes. I was prepared to leave it in Edmonton then have it shipped to Saskatchewan. The lovely lady stayed and worked after hours to ensure we would leave the city with dress the next day. The next day when we tried on the dress it fit perfectly. I have never been more satisfied.... Thank you for the excellent service. I highly recommend this establishment ????????
This place is the best tailor I have been to. They had exactly what I needed, and were able to complete the alteration in only a couple hours for a rush job and they did not even charge me extra. They had the specific material I was looking and did an amazing job. I even came to pick up my clothing after their closing time. Overall, this is was a very professional homely family run business. I strongly recommend it and will come back again in the future.
Extremely experienced, knowledgeable and friendly staff! Would recommend for any suiting alterations.
I went in with two suits that were too big for me. I was able to have both suits tailored to perfection within 4 days. Very friendly and professional. I highly recommend!
Excellent and quality service! I've been bringing all of my clothing here to be tailored for a couple of years. At 5'2" it's hard to find pants that don't need hemming. And in this modern world of online shopping there are frequently times I need to get clothing slightly altered to fit right. This is my go to place. You won't find kinder staff, or better quality service. Turn around time is quick too. I highly recommend!
I really wish Google would let you rate in the negatives! This is the worst business to deal with EVER! DO NOT GO HERE! Every time my wife went in for a fitting, nothing was done! Finally got the dress back only three days before the wedding! As we picked it up so late there was no time to try it on at the store before bringing it home. Good thing she decided to try it on, as the tailor RUINED THE DRESS! only three days before the wedding and we were searching for a qualified seamstress to undo all the damage caused by the incompetent "instyle tailoring" I called the owner of the business who stated she doesn't care. She refused to refund our money, even though we had to pay someone else to fix all her errors. THIS BUSINESS HAS NO CLUE WHAT THEY ARE DOING, I WOULDNT TRUST THEM TO WASH MY SOCKS, MUCH LESS ALTER A WEDDING DRESS!!!!!!!
I can’t say enough about Basima at Instyle. I brought my wedding dress in for last minute alterations and she went above and beyond. Incredibly kind, efficient and fantastic service.
I've had a couple things done here including dry cleaning for my suits, pants hemming, dress shirt collar alterations, and shortening the sleeves on a peacoat. All my interactions with the staff were positive and they were always courteous. There were a few times I went there not knowing what alternations I wanted but I always got good advice. I feel like the suit cleanings are a little on the pricier side, but I haven't had a problem yet.
Only place I'd trust with my DEU'S
The best in north Edmonton !! Honest fast and great prices very hard working family love this place and always stuff 100% ready and good to go with amazing service thanks hun I will see u more often !!!
CUSTOMER SERVICE WAS HORRIBLE! PHONE CALL MORE IMPORTANT!! I was in the night before for a quote and the possibilities for a dress adulteration. I thought it was a high quote so I went home to think about it. In the morning I decided to go for it because it was close to home. When I got there ,she was on the phone fighting with someone. She put the phone down and proceeded to make out a work order. She asked me what size she said, and what did she quote me. She guessed the measurement. I said to her, do you want to remeasure to make sure? I could clearly see her mind wasn't on the dress. FINE, OK, put the dress back on. She went behind the curtain and proceeded to continue her phone fight. I stood there for 20 minutes 1/2 naked waiting for her. She did a sloppy measurement and started the work order again. She then put an outrageous price and I would have never even considered that amount. I said that it was way too much. She got mad and said well that is what it is. I said fine i will go somewhere else. She said ok and went back to her phone fight. I got the dress off and yelled to the back"You have horrible customer service!!" Grabbed the work order and left!!! Went to another Tailor and she was $200.00 less and also the dry cleaning was a way less. First time there and the last! Brutal
The worst service ever !!!! They ruined my wool coat and lied about it. Don't trust these people stay far away.
So great! Such nice ladies, willing to make sure you get your tailoring done on time for any event. Both of my fancy dresses turned out PERFECT! She does such a clean job. Definitely recommend!!
Very professional and nice, knows what they're doing
Where does one start? Instyle has done it again! From their extremely friendly staff to their top notch quality work they have it all. I have been coming here for years and will continue to come for more years to come. They are very accommodating and the workmanship is next level. Thank you again!
Best tailor experience. Grad dress needed last minue alterations and she had it done the next day. The commitment to excellence and perfection here is fantastic. The dress (that was made bigger) looks as if no alterations were made. I highly reccomend this place for all of your tailor and dry cleaning needs. Always consistent and excellent service.
Basima the owner is very friendly & did a great job on my dress! Thank you once again????
Worst lady to deal with. I will not be returning.
Did an unbelievable job tailoring a oversized suit to fit me perfectly. I will definitely be going back. Very friendly and professional.
This lady is amazing. I don't know what these people are talking about her being "snappy and rude". She's clearly one of the nicest people I've ever came across. It was my first time in on Tuesday, I had 2 jeans that needed hemming and 2 others that needed to be taken in down the whole leg and hemmed. She accidently charged me for 1 take in and 3 hemmings. When I went in to pick up on Friday she refused to take more money from me and I had paid in advance in case I got someone to pick them up for me and she was extremely grateful for the tip I left on tuesday. This woman clearly loves her job and the people she deals with. Reasonable prices and incredible service. I will definitely be back.
Highly recommend for any alterations or any delicate items to be dry cleaned! Service is fast and friendly.
Phenomenal experience. Extremely talented, friendly and professional staff!
The best tailor in north Edmonton!!! Always on time, very friendly staff, the prices are more than fair, and the lady is very experienced. Always makes me feel like home coming here. Been seeing Basima for years, highly recommend her!! You wont be disappointed.
I've taken my jeans here previously and they came back a tad shorter than I would have liked but not a big deal. But just as the other reviews state, avoid taking your dresses here. If you do, make sure you have plenty of time before the day in case they mess up and try it on before you pay and go. I brought in a bridesmaid dress with the shoes I planned on wearing with it. I have a petite frame and needed the length altered. She suggested I also take in the sides to the dress. She gave me the pick up date and I was on my way. On pick up day evening, I get there and she apologized that she was too busy, the dress was not ready. I completely understood and wa told it would be ready tomorrow. The next day evening, my dress still wasn't ready. She said she needed 5 more mins. I was a bit irritated but didn't want to make another trip back so I waited. 20 mins later, she apologized and gave me a $5 discount, I paid my $95. I thought it was pricey since the dress didn't have layers or beading but I'm not a seamstress, neither did I want to waste even more time arguing. Fast forward to the wedding day half way around the world in Hong Kong, I put the dress on and find out the dress was still too long. For the whole night, I was tripping over it. I'm not sure what I paid $95 for. Needless to say I'm not very happy with the whole experience and won't be going back.
I brought in a bridesmaid dress and was extremely pleased with the work that was done!! The bride also brought in her dress which they as well did an amazing job!! Will definitely be going back with drycleaning and future alterations.
The best tailoring shop in Edmonton. The customer service is excellent. The price is also very affordable. The work is fantastic. Some people write negative stuff about her but she is very a good tailor.
$157 for two dresses to get hemmed as both were a little too long for me as I’m 5’1. That price is more than the cost of both dresses combined. They took advantage of me. Awful.
Don't know what these people are saying about her being over priced and all the negative reviews. This is the best tailor in north side guaranteed. Her prices are cheap and the lady is very expirenced. Always makes me feel like home coming here. Amazing customer service. 11/10 for sure. Would recommend her.
I had the sleeves on my suit jackets shortened. I accurately came here because of the great reviews, and reviews are true. They did a wonderful job and it was done on time. The owner is very friendly and professional. Also they are very good at what they do. Even though it is are not cheap, but definitely worth the price as their careful work is reflective on their finishing products. Nothing like a good tailor you can trust. I give them 5 stars for their quality and services.
It's going to good
I’ve been using Instyle consistently for over 6 years and have always been satisfied with their service. Brought in a uniform that needed an alteration completed for the next day and they had no problem rushing it for me and it turned out great!
One of the best tailors I've been to. Always very accommodating and friendly and is always willing to go the extra mile for the client. I've been going here since I came here for work and it's been 4 years of good solid service.
I brought 2 suits late on a Monday to get tailored and dry cleaned. By Thursday morning, both were ready and fit perfectly. Amazing prices, service is fantastic. Highly recommended.
Excellent, friendly service and these guys know what they're doing. I went in for alterations on my Wedding Dress by referral from the salesperson. Owner listened to my concerns, suggested adding cups for extral support, I had brought in Alfred Sung straps & belt with delicate Swarovski crystals to be added (unfortunately belt lost in Mexico but can be replaced), added carefully by their seamstress. Dress is layered with rouching so more complex but after alterations couldn't even tell, even added a bustle so it wouldn't get wrecked on the beach. The owner offered to see if she could sell it for me on consignment so if anyone looking for size 12 flattering "Dream Wedding Dress", she has since nicely cleaned, packed & boxed it & it can be seen on my Facebook page & brought down to the Tailors with notice ahead of time (message me so we can make arrangements) sold as is, it's looking for a new bride to show it off!!! I definitely trust In-Style Tailors & came into the city just for them to alter & clean my dress!
Brought in a pair of pants to have them taken in 1 size in the waist. Picked them up and could not even get them up my legs, the belt loop was sewn on sloppy.. I went back and she tried to fix them but I am still unable to wear them.$140 in the garbage.
Came in for a basic pant hem nothing major. Could not give me a pickup date at time of payment and said they would call when it's done. Almost 2 weeks later call the store and it had been completed and the staff member who answered the call was not professional at all. She did not take the time to listen to what was being asked when info of drop off date was provided. Kept saying "we can do it" well that's what could be heard as she was not clear when speaking. Will not he returning.
Always pleasant and fast service. My go-to place for my military tailoring and dry cleaning! Been using InStyle since I moved here in 2013 and never been disappointed. Would recommend to anyone for quick and professional service!
Staff was not friendly at all to me for some reason, not responsive nor help full what so ever you call them and they don’t even say who they are just get the phone :/
Excellent service.!!! Knowledge, fast service, the job always done when promise. Basima very professional seamstress. Thank you for the job well done. Magdalena
Fantastic service, beast tailoring for suits that I’ve seen in the city
I needed a quick sewing job done to a garment and the staff was super helpful. They had the sewing done quickly, at a very fair price, and were very nice to deal with. I’m definitely recommending this place to others.
Wonderful experience. Would highly recommend especially for DEU's.
RIDICULOUS. I come in january for a grad dress hemming, and the lady taking my measurement seems so preoccupied with the phone and other things, that i dont even know if she accurately pinned my dress. I get told to pick up my dress on february 19th, aka family day, by a guy on the phone assuring me that they were open. The only reason I came here was because I got a 15% discount from the store I bought my dress from, as it is in north edmonton and i live 50 minutes northwest. I show up on the 19th to find that they were closed. and i return the next day to find that the alterations on my dress werent even made????? The lady adds another 5% discount (a real difference considering the 60$ ive spent on gas already). I finally pick it up today, feb 23, to find myself being seriously overcharged. Never ever coming back here and I suggest you find someone else to do your tailoring, an establishment that actually cares about detail and their customers for gods sake.