Reviews of The Spa by Windsor Arms (Spa)

Kelvin Nash

One of the best spa I ever been to. The manger was so friendly and awsome.

Bonnie Soles

The most wonderful experience ever, thank you Sherry. My foot feels great. Best Birthday present ever.

Karen Timmermans

Great place to pamper yourself and enjoy some downtime with friends. I've been several times now for a pedicure and the staff are great.

AMANDA LOWES

Extremely professional and friendly service. Went in for a massage and facial for my birthday. Would definitely recommend. Very relaxing!

Heather Blanco

Love this place. If you are able to treat yourself during your visit to Caesars Windsor, you need yo visit the Spa by Windsor Arms. Their monthly specials provide unique offerings that I have taken advantage of and loved 100%. Have to recommend the Chocolate Coffee Scrub as well as the Oxyglow Facial.

Lyndsay Hone

Treatment itself was great but while I was waiting to go in the staff was loud and obnoxious ... Not the experience I was expecting in a spa.

Trevor Trudeau

First time spa goer here so I don’t have a comparison. However, they made me feel super comfortable, relaxed, no pressure and very informative. Really friendly staff, enjoyed the service. Thank you.

Joy Durance

I had an outstanding experience at this spa. I can’t wait to go back for a massage and a pedicure ! Thank you girls I feel like a celebrity :)

monica b

My husband and I received a 90 minute couples massage. We were the only appointments that morning. We arrived 15 minutes early. Our therapists were there and room was ready. However, our therapists started 10 minutes late. They did not acknowledge their tardiness. They also stopped at the regularly scheduled time and shorted us the 10 minutes. There was no one there before, nor after us. No excuses for tardiness. Disappointed that they did not give us the 90 minutes we paid for. They need to make sure they start there services promptly, out of respect for their clients.

Melissa Miller

Not a 4 Star spa. It’s a hair and nail salon that also offers massage. There is no guest experience to speak of. Staff are not engaging they seem to be just going through the motions. I would not recommend spending the money here. Find a place outside the hotel for half the cost and a much better experience overall.

Angeleah Sookram

I went in for a deep tissue massage from Sherry and it was the best massage I ever received. The ambiance and customer service was 5 star in my opinion. I strongly recommended the Spa by Windsor coat of Arms at caesars.

S R

They charge full spa rates but have amateur, unlicensed employees. Benefits will not cover massages not done by professionals. Not an enjoyable experience, and my benefits will not cover, so I am out of pocket as well. Go off site for a massage when staying at the hotel.

Sudine Lopez

Went today for a pedicure with my husband, they did an amazing job. They were super friendly and personable. The receptionist was very friendly and served us beverages as we got our feet done.

Robyn G

Awful hotel spa that has aethesticians performing massages to save money but charges clients the same price as an RMT massage. RMT only available by request and not advertised that a non RMT will be used - not common practice anymore as a qualified, trained and registered professional should be performing massage therapy at any spa, especially one that prides itself on its name. Very rude staff and unwelcoming atmosphere. Avoid and book for a massage at a surrounding clinic with licenced RMT available.

Andrea Pompa

Overall great vibe, staff are professional and friendly. Samantha was completely focused not overly chatty which I appreciate since my main focus was to relax. Would definitely reccomend this place and I will be going back again soon.

Vishal Kohli

Very good staff and well organized place washrooms were cleaned. I did not like the fact that the facility of this size did not enforce the mask and social distancing. Disinfecting of tractors were noticed but train or other rides were not. They had over 500 people in the facility but only 10 percent were wearing mask. I am not a health expert but if did not sit very well with me You must visit this place. Everyone is very professional and helpful.