Reviews of Waterloo Medical Cosmetics (Spa)

Tamara Bell

Kelly is always so friendly, professional and competent in her skills. The clinic is easy to book services and I’ve had consistent results.

Duck Dom

By far the best Medical Cosmetic Clinic in the Region. I have been to 3 other clinics and Waterloo Medical stands out for the excellent results from treatments, professional, kind staff and fair prices. Trustworthy cosmetic advise and they practice in good faith. This clinic is my go to for facial enhancements and restoring a youthful look. For this they get 5 stars from me.

Kara Garcia

Anndrea is professional and knowledgeable and does an amazing job!

Amanda Yetman

My consultation was super informative and the staff are really friendly. They provide fast communication via email and social media! I am looking forward to my appointment.

Charlotte Cooper

I had a great experience at Waterloo Medical Cosmetics. Dr Michalski was quick to answer any questions/concerns I had prior to my appointment and the nurses were friendly, informative and talented. Super pleased with my results and will definitely return.

Angelina B

I had my first botox experience with Anndrea and I am so happy with my results! Since the beginning of the process, staring with the appointment with Dr Warren, I felt welcomed and it is true that this is a pressure free clinic. I definitely would recommend Waterloo Medical Cosmetics.

Holly Ankucza

So impressed with everything from the moment I walked in. Everyone was extremely welcoming and helpful. The place is incredibly clean, modern and spacious. The staff is very knowledgeable, and nurses are detail oriented- focused on giving you exactly what you ask for! Will definitely recommend and be back myself! What a great first experience!

Josey

Very professional and friendly service!! A lovely establishment!!

Krista Aguiar

I absolutely love Andrea ! Incredible nurse injector ! Super pleasant, and very skilled at what she does !! Would highly recommend her Andrea !!!

Melissa

I loved my experience at Waterloo Medical Cosmetics! I worked with Andrea and before, during, and post appointment I had a wonderful experience. Very clean and professional! They’re such a nice and warm welcoming staff that are very educated and knowledgeable in this field. I recommend everyone interested in medical cosmetics to going here because I haven’t been to a place as great as here. They answer very quickly with questions and concerns even post appointment. 10/10!

joanne leland

Andrea is wonderful! The whole staff is so kind and patient and helpful. But Andrea herself is warm and knowledgeable and does amazing work! She worked with me, talked with me at length about all my options (even things i hadn't considered before that would help me achieve my ultimate goals) and was available to answer all my followup questions and concerns even over the holidays. So far i have only received botox treatments from her, but I absolutely cant wait to go to her for my next lip filler. Cant recommend her or this place enough!! 10/10 :)

Shannon Murphy

I have a hard time with needles and Kelly more than makes me comfortable every time I go! She provides a relaxing environment to calm any nerves .. not to mention achieves the look I am going for!!

Revathy Poovalingam

I always go to Fidan here. She is the best professional expert. She really takes care and gives the best advice. I highly recommend this place.

Batoul Kharbutli

I'm very happy with the result. Amazing nurse Anderrea. She is very skilled and honest. Highly recommended. Thanks, Waterloo Medical Cosmetics.

Jelena Vuckovic

I love Waterloo medical cosmetics!! They are the best place I’ve been to for Botox :).

Alicia Lewis

Had an amazing experience! Can’t wait to go back and see them again.

Madison Jansen

My experience at Waterloo Medical Cosmetics was fantastic. The staff were so knowledgeable and friendly. The office is extremely clean and inviting. I would definitely recommend contacting Waterloo Medical Cosmetics for more information! They can answer any questions you may have and talk you through any of their services!

Emma Norcott

All staff were extremely knowledgeable and friendly! I felt comfortable during my service and have recommended them to several of my friends, family and co workers!

Brittany Graff

Anndrea is a talented nurse injector! She listens to what I'd like to achieve. Injections are painless and I'm always happy with the results :)

90 Minute Makeover

Nurse Anndrea is the perfect blend of clinical knowledge, artistic, passion, and expertise. She is calming and answers every question you have before, after and during treatment. She analyzes your face to make sure that the treatment she is providing will be the right treatment. The Doctor is so kind to his staff and clients. Making time for them whenever they need. This is truly a special team and one that will have my loyalty for years to come. Thank you!

Mistie Brown

I had an amazing experience with Andrea!! I will definitely book with her again in the future and would recommend her to everyone.

Susan Pitman

I had an amazing experience with Nurse Carla. Carla is a true professional; she is talented and possesses the ability to easily connect with clients and put people at ease. I highly recommend Carla for her skill set, judgement, professionalism and personal touch.

Charlotte Tarrant

This was my very first treatment to tackle my "11" lines and hooded eyelids and I loved the results. The treatment was very comfortable and it has lasted a good amount of time. I will be back!

Mary Goncalves

Andrea is very knowledgeable, results are very natural. Highly recommend!

Makeup By Tima

very well organized , clean and precise with the procedure , it was my best experience ever with botox and under eye filling , highly recommended and very professional !! Anndrea Did my lips just recently i don’t feel any lumps or any pain or any awful swelling ,i bruised a little bit nothing compared to last experience with someone else and the shape is wonderful Thank you so much You are amazing loving my new lips <3 highly recommended !. went back again to Anndrea for full lip and i am extremely happy with the results she is so professional and very artistic in her work ! love the results and i do recommend her over and over again !

Kristy Forsythe

Love Waterloo Medical Cosmetics - the girls are awesome there and excellent at what they do ! very friendly and very knowledgeable - always a fantastic experience

Rekha Sharma

I visited Waterloo Medical Cosmetics to see skin specialist and laser technician Fidan. Meeting Fidan was one of the best experience. She is very welcoming and listened to all my problems & concerns regarding my skin. Fidan is very professional and knowledgeable in her field and explained details about the procedure very clearly and made me feel very comfortable.I am so happy with the facial treatment i took. Really appreciate her service and recommend to others as well.Thank you!

Natalie Uebele

Kelly was the nurse who handled my botox treatment. She was very thorough and made me feel at ease. I was also given a gift bag as a thanks for being a new client. Very professional & clean office environment.

Annette Jang

Great experience and a service that I will likely use again! The procedure was explained well and was quick and without any complications. I am impressed with the results! Anndrea did an excellent job!

Mallory

I recently had my very first lip filler experience here with Kelly and it was amazing! I was nervous and wasn’t quite sure what to expect and she made me feel comfortable with the procedure. The results are great and I can’t wait to come back!

Maha Zein

Where do I begin? I would like to give a huge Thank you to all the Waterloo Medical Cosmetic Staff, from Alisha at the front door with her great welcoming customer service skills, to Andrea and Kelly for educating me with my thousand of pre questions before deciding this was the place I'd like to go to get beautified with different services, and to FIDAN for my latest most amazing appointment completing a royal facial service. I am more than happy with my services , and I am so happy and satisfied knowing that each individual at this spa carries a great abundance of education and is able to provide each detail of every service before and after any procedure! Thank you so so so much for an amazing time, I will most definitely be back, and would recommend to everyone!

Heather Longeway

Andrea is awesome! So professional and explained everything. The price was super reasonable and the outcome is exactly what I thought! Definitely recommend ????

Kendra Janine

I went here yesterday as i was part of an Instagram contest. I had botox done with Andrea. She was so kind easy to talk to and made me very comfortable. They are very responsive when answering questions on IG and make sure your comfortable. Very happy with my services and experience here. Deff will continue with Andrea in future.

Allyson Gerber

I visited Waterloo Medical Cosmetics to see Nurse Carla for lip filler. This experience has by far been one of the best service appointments I've ever had. The entire team was welcoming, listened to my questions/concerns, and made me feel so comfortable. I am so happy with my results, Carla's attention to detail and honesty about the procedure is so very appreciated. I will definitely be returning for any future procedures without hesitation!

Christina Webster

I had an initial information consultation.

Antera Naykalyk

I had a great experience with Waterloo Medical Cosmetics getting Botox. Very low pressure consult, results are very soft and natural! I have referred several friends!

Sasha Campbell

I got an eyebrow design + tint from Charlotte at the Waterloo location and I couldn't be happier with the results. Price was reasonable and my brows still look great 2 weeks later. Will definitely be coming back to try other cosmetic services here.

Claudia Gabriela

It was a nice environment, kind staff and I am so happy to be there ,I am very happy to find this place. Good job, I will use this service again.

Amanda Descalchuk

I had Dysport recently and I am very impressed with the results and the service. I have had Botox before and every place I had to get touch ups mainly on one side because the muscles are stronger. I forgot to mention this to Andrea but I am pleasantly surprised that it took very evenly on both sides! I love the results. Very natural yet the lines are gone! I've never had such great service like this! Andrea and Dr Michalski have gone above and beyond taking time to make sure I am 100% satisfied. They are extremely easy to get a hold of and don't simply brush a person of. Since moving to Ontario 2 years ago this is the only company that has promptly responded! They are both very honest and upfront about what is needed to achieve the results you want! I highly recommend Waterloo Medical Cosmetics. Although they could have better signage for those less observant like myself to find the place ahaha.

Natalie Phillips

Highly recommend Waterloo medical cosmetics. Andrea and Dr. michalski are very knowledgeable and informative about all services provided. I felt very welcome and at ease. The clinic is very clean and comfortable. I am excited to go back!

Kathiel Gonzalez

I’m long due for my feedback but I love Waterloo Medical Cosmetics. I’ve been working with Anndrea and she is a pleasure and joy to talk to. She made my experience smooth and fun! She truly cares about what you need and went above and beyond to make sure I was informed to make the right decision about the treatments I needed. She comes highly recommended and anyone would be lucky to have her and their Aesthetic Nurse Injector. It’s been a few months now since my treatments and I feel and look amazing thanks to this terrific group of professionals and their quality products. I will definitely continue coming to Anndrea for my beauty routine. Thank you so much for taking such good care of me!!!

Audrey Moir

This clinic is not just professional but very warm and inviting. Andrea took her time to explain everything to me and made sure all of my questions were answered. I feel I’ve found the best place and would highly recommend to anyone.

Jenny Gould

I was having so much trouble with my skin, rashes and acne. Wearing masks due to Covid was only making things worse. Fidan absolutely saved my skin. There was a huge difference after the first facial. My skin is completely clear now, and I’ve even been getting compliments on my glowing skin. Thank you so much Fidan!

Dawn Dodds

Wonderful experience with WMC and Anndrea is the absolute best. Warm and friendly environment. No pressure whatsoever. You will not be disappointed!

Jillian S

The staff at Waterloo Medical Cosmetics are professional, informative and very kind! Their facials and electrolysis services cannot be beat. I look forward to trying more of the services they offer. All of my treatments have been with Fidan and I can't say enough good things about her - she has a wealth of experience and she's so good at what she does you could sleep through the treatments!

Melody Ganson

Andrea was very knowledgeable and explained every part of the procedure I needed done to me. I felt very safe and trusted her opinion

Lana Stas

I have been a customer at the Waterloo Medical Cosmetics for over a year now, and will continue to be as I am extremely happy with their service. Anndrea is very professional, and always go above and beyond with her service!

Jelena Panic

Andrea is an amazing experienced cosmetic nurse. Will work wonders and make you feel gorgeous when she is done. I’d recommend her to all my friends and family.

COSMEDERM Cosmetics

The Most Beautiful Spa in Kitchener with an extensive array of the latest in skin rejuvenation treatments.

Melissa Murray

The process was seamless to have a virtual consult and make an appointment. Anndrea was wonderful and thoroughly explained everything during my appointment.

Maria Tamblyn

Very professional. Never pressure to apply more treatment than necessary (I've experienced pressure at other clinics) and the results are always very positive. I've recommended Waterloo Medical Cosmetics to friends.

Wendie Purdy

I have had a great experience from first conversation to booking consultation. The procedure has been explained to me in great detail and feel comfortable with the service. I would recommend Waterloo Medical Cosmetics to anyone looking for a facial improvement.

Erin Courtney

Anndrea is really friendly. I was a bit nervous for my first treatment but she talked me through the entire thing. She's very knowledgeable and takes her time to answer any questions thoroughly. Cannot recommend Waterloo Medical Cosmetics enough!

Kelly Gee

What a patient centered spa. I had my consultation with Nurse Carla, along with my 1st treatment. Despite my busy, hectic and chaotic schedule, they were patient and understanding of my delays and struggle. Carla is a DREAM. She's funny, personable, down to earth and NOT an overseller. She put me at complete ease for my first time treatment ever. The results...I'm over the moon. Everyone that I was in touch with from Dr. Warren, to the admin staff were ALL fantastic. The centre is immaculate, with very clean lines and minimal decor and clutter. White fixtures make the space very open and modern with the old character of the hard wood floors and century building. But Carla....COME ON! She was the highlight. :)

Milu Uprety

Nurse Carla was an absolute rockstar! She listened to my concerns and made sure to always check in and ensure a seamless lip process for me. I felt so comfortable with her and I'm so happy with my results. She really puts care into her work, is thorough, pays the utmost attention to detail, and places emphasis on the CLIENT! What more could you ask for! She understands that all bodies are different and works accordingly, she gave amazing advice and her years of industry experience really shows. I'm so lucky I had her, what a great experience.

Sydney marshall

They are so personable and answered all my questions. They made sure that I felt completely comfortable and there was no pressure to do more than I wanted or needed.

Ashley Borden

I am totally blown away with the service I received at Waterloo Medical Cosmetics! The staff is so welcoming and friendly and the waiting area and treatment rooms are immaculate! I worked with Andrea and she was very knowledgeable and thorough explaining everything to me. The results are unbelievable! I look so fresh! The results have exceeded my expectations. I cannot say enough about what a wonderful experience I had. I will definitely be a repeat customer. Thank you so much!

Erika H

WMC is an amazing positive environment, and all the wonderful ladies have made my experience here so great. Carla was so sweet and helped me achieve the look I've been wanting. I've gotten so many compliments and I will absolutely be referring this place and Carla to all my friends and family!

Hannah Lusty

I had the best experience with Carla and Fidan. Carla made my experience with the fillers and Botox amazing and my results are unreal. So natural and flawless actually. Fidan was the most meticulous in her explanation, follow up, and care for my laser hair removal. Can’t wait to go back. And the office staff Jessica and Aleesha are just wonderful. 100% recommend, no question.

Wendy Hanna

Very professional and friendly. Answered all my questions and I never felt rushed.

Kathy Sauve

Always professional and caring with a focus on a natural look. Highly recommend.

Nikki Ahmadi

I went to the Waterloo Medical Cosmetics and had few questions regarding fillers. I absolutely have an amazing experience, Andrea is really perfectionist and I'm loving the results. I would definitely recommend this place for botox and fillers.

F M

Nurse Anndrea is amazing , i am an existing client she done great job on my botox and under eye filler , today went back again to her for botox due appointment and we did lip dissolving from existing filler to do a lip filling/ reshaping next ! i trust her all the way with all the process very professional , friendly and clean , I am very happy to be client for Anndrea at WMC ! Just Returned to Anndrea for more lip shaping and volume and she did amazing again , Happy client for over 2 years now highly recommended ! friendly , professional and very clean ! Fatima

Mickey Medesi

Amazing experience, any question I had, I’d message through Instagram and I always got a response within 10 minutes, staff is amazing, makes you feel comfortable, office is so cute and modern. Will be getting all my cosmetic needs done here from now on. I see results already and I’m going on day 3! 10/10 Josie Fitzpatrick :)

Sandra Walsh

Excellent experience. Kelly is kind and professional. She knew exactly the kind of result that I was looking for, and explained how we were going to achieve it. Her gentle, calm and professional demeanour is wonderful. Thank you Kelly!

Ula R.

Got my brow lift and crow's feet done by Andrea and I love it!

sukaina rashid

Fantastic clinic with exceptional service. Very accommodating and knowledgeable.

A Swier

Waterloo Medical Cosmetics is amazing! Especially Andrea, she was fantastic. She answered any questions I had along the way and was very patient with me. My overall experience was very comforting and I would recommend her and WMC in a heartbeat.

Sarah Prange

Andrea is the best. She is a true artist when it comes to filler. I always feel confident I'm in good hands and always leave feeling great about the work she has done. I wouldn't trust my face with anyone else. 100% recommend.

Terri Adams

This was my first itme trying fillers. I was nervous, but the staff at Waterloo Medical Cosmetics made me feel comfortable and confident in my decision to try injectables. The staff were extremely knowledgable and professional. The clinic was beautiful! I highly recommend Waterloo Medical Cosmetics

Jennifer White

Excellent service. Andrea was so great the first time I went, she clearly explained to me the entire process and was very sensitive to my many questions. Extremely professional, clean, and fantastic experience overall. So happy with overall results.

Amanda Green

Super friendly and knowledgeable team. I like that they take the time to make sure you’re comfortable and thoroughly explain their process!

julia gale

Got lip filler with Nurse Carla and had the most welcoming and caring experience! We sat and talked for 30 minutes getting to know each other and she is an absolute sweetheart. I trust her with my life! She did an amazing job on my lips and made sure to explain step by step of what was going on to make me feel comfortable. Will recommend this place to anyone:)

Susie M

I am 57 and I often heard comments that I look 'tired' so I went to see Anndrea at Waterloo Medical Cosmetics. I purchased a package as I knew I needed multiple sessions to refresh my appearance. Over 5 months I saw Anndrea. Each procedure individually did a wee bit but it wasn't until I had a number of them that I started to get compliments and I could not be happier with the natural results. My advice for older clients like me - keep up with the procedures and in time you will see amazing results. I recently got together with friends I had not seen in over a year due to Covid. They did not know I had been to Anndrea. They said I " glowed " and I looked " amazing " and wondered if I had my hair done! Another compliment came recently from my mother-in-law over Thanksgiving. She normally tells me I look tired . Last Sunday she told me I look wonderful and must be taking care of myself! A rare compliment - I'll take it!!

Hannah S

If I could give Waterloo Medical Cosmetics 6 stars I would. Anndrea was so helpful and really took the time to educate me on my services prior, during and after my appointment. Anndrea was so clean with her work and preparation which made the whole service much more relaxing. Thank you Anndrea and Waterloo Medical Cosmetics for making this experience so enjoyable!

Chantelle Angell

Great experience at this spa! Very knowledgeable and professional. Highly recommend Andrea for any Botox/fillers needed :)

Tammy Moorehead

Anndrea is amazing. So professional and caring, she listens to you and informs you. The new clinic is is inviting and the staff is friendly.

Andrea Gebbie

Location is warm, trendy and clean. Kelly was very informative, skilled and friendly. I was a little nervous but she put me right at ease. I would have no issues recommending Waterloo Medical Cosmetics to friends or family.

Allison De Cosmi

Waterloo Medical is AMAZING. From my virtual consultation with the doctor to my appointment with Andrea I never felt pressured, and I felt super comfortable throughout the whole process. Andrea really put me at ease and the injections themselves were relatively painless. I never felt oversold and I will 100% go back again!

Shannon D

Great office, and great staff! Andrea is amazing, knowledgeable and made the entire process quick and painless. She educated me on my procedure and the after care. In addition, she checked in to see how I was liking the results and if I had any concerns. I look forward to continuing my services here!

Star Shekar

Worst experience ever, I went there for under-eye treatment with Clara and made it clear it is my first experience and would like to know about the procedure, she told I can trust her, and this is the right place. Unfortunately, when she started the injection, she behaved very unprofessional only because I asked her a few questions. Instead of trying to answer the questions, she made me nervous. I wanted to write a review immediately but decided to wait for the result. A few days later, I noticed that I got puffy bags under eyes. I had the follow-up appointment and obviously, the before treatment photos were better than after the treatment. She did the injection on the wrong spot, and she just told, it’s okay and we now know you shouldn’t get the dysport injection on this spot! Overall, it was so disappointing.

Deanne Keil

The Waterloo Medical Cosmetics Team is professional and highly communicative, both scheduling and while receiving services. They follow up and I always look forward to the goody bag they send you hone with!

Meaghan Duench

I came in to see Meagan for a colour boost on my previously microbladed brows. I saw a different artist previously and Meagan was completely upfront during our phone consult about not being able to guarantee the work as she hadn't done my brows before. When I came in for my appointment, we decided to go with a powder brow as the microblading was a few years old and had lost the crisp strokes. She made sure I was satisfied with the size and shape before getting started and at the end made sure I was happy with how they looked and would make adjustments if I wanted. She explained the entire process, made sure I knew what she was doing each step of the way and always checked to make sure I was comfortable. She is extremely thorough and answered all my questions. Meagan is super friendly and easy to talk to. I am so happy with how my brows turned out. I would highly recommend her! Everyone at the clinic was fantastic! It's so nice to have you all back!

Carla Tupper

The girls are sweet and comfortable to talk to-it was a lovely experience and I know that I’ll be back!!!

Suse Santos

Had the Royal Treatment Facial done by Fidan. Very thorough and she was informative. My skin felt wonderful. I look forward to seeing her again.

sarah amorim

I have been going to Waterloo Cosmetics for almost 2 years now because of Anndrea Marcoux! I trust her judgment and skill completely, she is very informative and professional and my results are ALWAYS natural and beautiful. She remembers the little details about her clients that make the entire experience so amazing. Thank you for everything Anndrea!

Kourtney P

false advertising for promo sales - please beware, read the whole promo and still call in as its most likely incorrect - still waiting for a courtesy call from manager and now even with my friend that did go through with her appointment for the sale - they're now saying that's not even included. completely not professional given the ratings this place has and the expectations of service I was looking to receive.

camila rodrigues

Dr. Michalski was a pleasure to deal with. Very professional, caring and clear. I’m looking forward to start my treatment at his clinic.

Katey Gallagher

Had the most wonderful and relaxing facial which included a nice massage. They were very professional and friendly. A very relaxing environment with calming music. It was such a great experience! 10/10 would go back again!

jessica Unsal

Staff is very knowledgeable, gives you all the information on procedures, kind caring, friendly staff, Anndrea has a way of putting you at ease! I would highly recommend for Botox, and lip fillers, I couldn't be happier with my results!!! ????