Reviews of Encompass Health & Wellness (Spa)

Christina Hecktus

Melissa has magic hands! But seriously, I have visited many massage therapists over the years and believe that the treatment of the whole body that this company encourages changes lives. You do not need to look any further to find a healing, relaxing, one of a kind experience!

Cory Seagroves

Absolutely the best health and wellness service around! Knowledgeable and friendly staff, comfortable and relaxing atmosphere and prompt courteous service makes the visit amazing! I just had a massage with Suzie and have never felt better! Also Dr. Tara is an amazing Chiropractic practitioner! They "Encompass" a full, well rounded selection of health practitioners to help with most any health issue you might have, and direct billing takes the hassle out of making a benefit claim. I would give 6 stars if I could ! I highly recommend this service for your complete health needs! Thank you Encompass!

Adam Henderson

Just started going to Encompass. The staff is great, beautiful building. First class service from Megan Prenty, she is a true professional. I have already pre booked the next few months! Highly recommend.

Sunny Ticknor-Malton

Every staff member is invested in the wellness of the clients, even when they are not directly involved in their care. The environment is welcoming, comfortable, friendly, and patient-centred. From reception to practitioners to passing interactions, it is a place of generous professional relationships and positive outlooks on holistic health. I see Dr. Tara Hosie for chiropractic treatment and am very impressed with her knowledgeable and skillful approach to care, and continuous problem-solving for treatment and maintenance.

Munir Omar

I had a session with Kaitlin Coish and OMG, she was the best massage I have ever done, she knows what she is doing, and also the receptionist was very friendly and helpful, I like this place and I believe they do provide a good service, to be fair I only did a session with Kaitlin Coish , I don't know the rest. but in General they looks good, and it's on downtown so Yeah !

Destiny Babachinas

All the therapist are incredible, and very kind! Always a pleasure to go to my appointments!

Hesed - Jacrise Lagud

LOVE this place! My husband and I have been blown away every time we have come for a massage and chiropractic treatment. We've been to plenty of great places for the same services but Encompass is pretty special. Their team is amazing and it's just a good vibe. Can't say enough nice things.

Jessica Pellowe

The services at Encompass are both high quality and affordable. The staff is kind and friendly, and you can sense the holistic approach to health taken there. I highly recommend this service! I especially love the ease of booking online!

Victoria Nicholas

I appreciate the professionalism, wealth of knowledge & experience Dr. Tara Hosie and Massage Therapist Erica Pisciotto provide. They work collaboratively to ensure the best form of care & treatment are being provided for my overall health and well being. My husband has found great relief seeing Dr. Tara during baseball season, hockey & curling! Dr. Tara & Erica are excellent practitioners.

Lindsay Weir

I feel so lucky to have a place like Encompass in KW- so many great people all in one place. I first saw Melissa for massage and followed her to Encompass when it opened. I have also seen Pam and Suzie for massage and all of these ladies know their stuff. They also take a whole person approach to your care and really listen and ask questions to make sure they know what approach to take for your individual needs. I also see Tara for Chiropractic adjustment. She has a very gentle touch and is also not afraid to refer you to another practitioner if she thinks they can help you. With both her care and her referrals I have gotten relief from a lot of nagging issues (some of which I didn’t even realize were bugging me until they were gone). I have also started seeing Nadia for Physio. I have worked with her in the past at another clinic and I really enjoy her style and approach to care. She also takes a whole person approach and is very good at giving you the tools to self-manage so that you can be in charge of your own health and healing. As a nice plus there new location is lovely and a very relaxing place to be. I look forward to many more visits to their office in future.

Darlene Bokma

They really listen to their clients and are very supportive on their journey to better health or maintaining health

Samantha Rakoczy

Fantastic team, they are all very professional and knowledgeable. The space is very welcoming and comfortable. Erica is a great therapist, and I would absolutely recommend any of them! Overall wonderful experience, will definitely be a returning client.

Jody McDonald

Melissa is a very knowledgeable, patient and caring therapist! Highly recommend her!

Duncan Uszkay

Dr Tara Hosie is always very helpful both in her treatment but also her suggestions in exercises and stretches.

Kim Coombs

Susie is a fabulous RMT . She was able to relax some of my muscles that I've been having problems with for quite sometime. I highly recommend her even though I've only had one session. I'll definitely go to see her again .

Taylor Walker

I have been seeing Dr. Tara for almost two years now. I'm not sure I would have made it through my pregnancy and postpartum recovery without her! She is very professional and friendly. She is also a miracle worker on babies! My son struggled for several months with ear infections and she was able to help his ears drain more effectively and we have not had an ear infection since!

Jordan Dolson

Great service and atmosphere! Welcome to Downtown Kitchener Encompass Health & Wellness :)

rihaad mooradun

I would recommend to all. Friendly and very welcoming!

Joseph W

Great therapists! Very friendly!

Ken Whyte

Megan Prenty is the best!

Jessica Sheehan

RMT Suzie did a home visit for us and she was amazing! She was friendly and professional and took the time to understand where our areas of pain were, how often we usually deal with pain in those areas and went over how she will treat them. After she left, I wished I would have paid for a 2 hour massage! The ease of her bringing her items into our home to treat us was such an added bonus. Thank you also for the stretching techniques you recommended.

Sally Marshall

Melissa is the most amazing RMT - I have been seeing her for massages for over 5 years!

Matt Knarr

Amazing customer service and Amazing people!!!!

Ella Strathdee

So many good things to say about this place! The reception staff are always super friendly. I see both Melissa and dr Tara. They both have been super professional, friendly and helpful towards my health concerns!

M Singh

Their studio is beautiful, well decorated. I had a chance to be treated by Ann, she is very polite, beautiful and understanding. She listens to your need very carefully and do her best to treat you. Can’t wait to go back and enjoy a longer relaxing session.

Jennifer Uchacz

Melissa and Claire are both extraordinary women and massage therapists! They are extremely compassionate, dedicated, talented, professional and genuine. You will not regret booking an appointment with them!!

Courtney Priester

I've been seeing Brad Dietrich at another clinic for two years, and his move to Encompass Health & Wellness is a fantastic one! I felt very safe with their COVID protocols, and their new patient onboarding was seamless. It's also a beautiful facility! Brad is an exceptional masseuse - his techniques and communication throughout the massage have consistently helped relieve any pain/discomfort I complained of, and he's always kept me very comfortable. He's also great for providing at home stretching to help aid in relief, and is incredibly knowledgeable.

Rachel Bolton

The team takes great care of my kid. I love that they offer recommendations about how to take care of yourself with exercises and stretches to support healing and good health. It's a bonus that they moved within walking distance!

Genna Kalvaitis

Just started getting massage therapy here with Suzie a few months ago. Suzie is fantastic, very talented and knowledgable. I feel great after an appointment and she sends me home with great stretches and skills I can implement into my life to help keep my body happy, healthy and mobile. Highly recommend Encompass and Suzie as a fantastic RMT!

Josh Near

I got a 1 hour massage and it was an excellent experience all around. My original appointment was cancelled unexpectedly and they called me to reschedule it for the same day as soon as there was an opening! They called beforehand to give me directions. Pam was the person who did the massage and she did a great job going over my problem areas and making sure I was comfortable with everything. Afterwards she gave me a couple of stretches to help with my issues. Would highly recommend.

MaFer S

I have had massages from different massage therapists and they were all great. I lve left feeling completely relaxed.

Ofelia Hsiao

Awesome RMTs with online booking system. Love the new location. Location is accessible in downtown Kitchener with nearby parking. The parking lot is a bit tight.

Rebecca Steele

I appreciate Encompass' friendly staff that welcome you, and find that it has a very clean and cozy environment, and also interesting interior architecture to look at. Brad's RMT services have been really useful for me in my recovery from my personal training workouts, as well as have been helping me address postural concerns.

Deanna Kish

This is a great place. Easy to get to, relaxing and refreshing. Melissa is a knowledgeable, thoughtful, empathetic and EFFECTIVE therapist. Can't recommend enough!

Mackenzie Clement

I first met the ladies at Encompass through a local event and I’m so happy that I did. Since then I have been seeing Tara for all my chiropractor needs. She is absolutely fantastic and I cannot say enough good things about her and Encompass as a whole!

Neluka Leanage

Receptionists are lovely. Cannot say the same for massage therapist Suzie Biro and one of the owners. I was re-injured by Suzie because she forgot my condition and used a quick jerky technique on my ligament tears and tendonitis. When I messaged her about the problems I was having after, inquiring why she would use that technique and why she didn't provide the agreed upon lymphatic massage, she was defensive and blamed it on the client never taking responsibility or even trying to find a remedy. Discussing with one of the owners was no better. Suzie does not keep proper records here and the owner is unwilling to acknowledge any client experience/feedback. My file showed glaring gaps between what I informed Suzie Biro at intake and other sessions, and what she noted (nothing). Trusting that your injuries will be top of mind, cared for and receiving the agreed upon treatment is fundamental and this therapist and place fail at this.

Alex Siuda

Great friendly staff and Tara is the best chiropractor in town! Listens well and will always ask follow-up questions to make sure she fully understands what is troubling me. She has the patient's health as the top priority and is a true compassionate professional! Also they do direct billing ????

Morganna Stanworth

Super welcoming environment. I will definitely be back!

T Chartrand RMT

Erica and Dr. Tara are fantastic practitioners! I highly recommend treatments from them

Barath Kumar

I was very disappointed related to missing fee. I got hemorrhoids problem and i couldnt give 24 hr notice as my problem gets intensified when i go for the stool. So I rescheduled one time as they said they are ok to reschedule without fee but i again got the same problem second time so i told them to charge me as i dont want to reschedule again. But they charged 90$ for both times considered as missing session. I was very disappointed that they agreed first then charged citing the same reason. I dont think i will visit them again. I would rate high for their services but not the honesty.

Jian Relatos

The place is so clean and pretty. Just stepping inside makes you feel relaxed already. Great reception area, kid and family friendly. Location is great too, just downtown. Dr. Tara's hands are so light. Couldn't be happier we chose this place. I would give it 10 stars!

Michelle Lefebvre

They're always so friendly and professional! I see Suzie about once a month and I think she's great. My husband also goes here for massage and loves it. We love the new location too, it's beautiful.

Sara

It was my first time going there and I had an hour long therapeutic massage with Anne. She was incredibly in tune to my needs. She was extremely professional and it was one of the best experiences I have had. She focused on the areas that I needed special attention to and gave me some great tips for stretches to do while at my desk job. I would highly recommend booking with her.

Rodrigo A. Liberato Caetano

Amazing professionals.

Royal Nights Production

I delayed 20 mins on my appointment I called and they said you have to pay for half an hour 50 percent and come to complete your hour half an hour message and pay for one hour I said ok I got there the receptionist came out and asked me to fill the form that I already filled again from my time cuz he couldn’t find it in the system and he insisted so if I filed that I would have 20 mins left by the Time I get ready 10 or 15 mins of message only and wanted me to pay an hour I left and they still charged me 30 mins with out having a message the worst worst worst worst place ever and the receptionist was not nice at all

Jasmin Gow

I highly recommend Ann, best massage I've ever gotten. Very impressed with her technique and knowledge. I left Encompass feeling relaxed and renewed. :)

Savannah Jessie Crawford

Everyone here is amazing and has been so helpful during my pregnancy and postpartum

Rebecca Garlick

I see Dr Tara and have been going to her for almost a year now! I don't know what I'd do without regular chiro treatments, she has really helped me out! They have also been rocking it during COVID with their safety precautions. Convenient location, super friendly staff, I love it here! So many beneficial services in one place! Update: I just went to see Brad the new RMT, he was so great! Always checking in, making sure that I was comfortable and not in pain, and he showed me some great stretches afterwards as well! He also sent me an email afterwards checking in to make sure I was feeling good :) Encompass rocks and hires the best group of people! 10/10!❤️❤️

Chatty 2017

Always a pleasure being treated by the staff here. I work in the construction industry and typically have varying aches and pains. Whether the pains acute or ongoing , it always gets worked out. Keep up the great work.

Xida Chen

The reception is very friendly, and Melissa is a great massage therapist. I had a great experience there and will definitely recommend it to my friends.

Kat Miller

Encompass is absolutely an amazing establishment! The staff are so warm and helpful. The atmosphere is so positive. But best of all they all are so good at what they do! I went in to see Dr. Tara barely able to walk because I was in so much pain and after only one treatment, I felt like I could go dancing! For any health issues Encompass Health And Wellness is absolutely the place to go! I wish I could give a 10 star rating

James Park

Amazing staff, peaceful atmosphere. I leave feeling brand new every time!

Luke Misurka

Great place, you really need to try it out. I've been going here since they opened in 2018, the new location they have is fantastic and convenient. The staff are great to deal with and professional.

Reen Pascual

My experience with Encompass, no matter what day or time, is always an amazing and relaxing one! Before you enter Christine is always there to greet you with a very welcoming energy. She is super sweet and she's on the ball!! Encompass has a great safety protocol in place to help keep everyone safe during Covid. Brad, my RMT is by far one of the BEST RMTs I've had! I've been to plenty. He has this amazingly natural ability that intuitively knows where on my body needs to be worked on without me telling him. He is very respectful and always checks in if I'm ok. He knows and understands the body so well and knows just exactly the kind of pressure needed, and again he always checks in. I love that he uses massage tools based on how my body is feeling. I can't say enough good things about Brad. Right from the very beginning he was super sweet, respectful and non-judgmental. He has this very calming energy that helped me relax during our initial appointment and every visit that I have with him. I also love that he is very knowledgeable when it comes to body functions and provides exercises that will help the crankiness in my body.When he suggests exercises he will always take the time to show them to me to ensure I am doing it properly and won't injure myself. Thanks Brad, you're the best and I'm glad to have met you. I'm a client of yours for life! YOU'RE AMAZING!!!! I will see you after my surgery.

Jennette Reid

I love the atmosphere of the office and the variety of services available. All of the staff I have dealt with have been really great and genuinely helpful.

Katie Clarke

Excellent. Lost a star because they don't have nearly enough providers to meet demand. You have to book weeks out to get good appointment times. I book for when I'm having issues, not just 1x a month or whatever. I need to get in within days, not weeks. Hope their new location will be a first step to getting more RMTs, and hope quantity does not effect quality!

Dani Stock

I really enjoyed my visit to Encompass. From being able to fill out all the forms electronically before arriving to their one-person rule in the waiting area, the experience felt safe, efficient and easy. The space itself is bright, beautiful and clean. I saw Megan for a massage and it was wonderful. She was friendly, professional and attentive. She also gave me some great tips for ongoing maintenance I can do at home. My neck and shoulders desperately needed help and now they feel like new! Thank you! I will definitely be back.

Naseem Amani

I have received treatment from several of the clinicians at Encompass and it was an excellent experience every time! Highly recommend!

Daniel Kolesar

I am very happy with Encompass services. Staff is super friendly and the office space feels cozy. I had couple massages with Brad who recognized that I am an athlete / tennis player and he broke through all of my muscle knots around shoulder blades, rotator cuffs, hips and thighs. I also enjoy having life chats with Brad as I am receiving treatments on the massage table. Brad's treatment is accompanied by very soothing music and provides stretching recommendations to take home at the end of the session - which I found very helpful as I use them during the week

Carol McAllister

Great environment very clean and relaxing and awesome team

Mercedes Romero

LOVE that I can get a multidisciplinary team under one roof working together for the betterment of my health

Amber Michelle

I’ve been a client of encompass for a few years now, and what keeps me coming back is not only their amazing location but the kind, compassionate staff! Amazing communication is also to be noted! Also- they do direct billing - that’s a major plus!

Emily Aldridge

The team at Encompass is absolutely wonderful! You feel welcome as soon as you walk through the door and its clear they all truly care about your well being. Very client focused treatments, you definitely don't feel like just another number in their day.

Andrea Wingelaar

All of the massage therapists that I have been treated by are fantastic! Most recently I have had appointments with Brad and he is a truly remarkable addition to the team. He listens, asks thoughtful questions and is so compassionate and kind. He sends out an email to check on you a few days after your appointment, a gesture that is above and beyond. Lisa, their TCM practitioner and acupuncturist is so wise and knowledgable as well. This is a wonderful place and a welcome addition to the downtown Kitchener core. 10 out of 10 would recommend:)

Carolyn

This is such a wonderful space with kind and client-centered staff. They do direct billing, and offer the opportunity to submit your intake questionnaire electronically to save you some time on your first visit. They have water and cookies if you're feeling peckish. Melissa (RMT) is very attuned to client comfort and a great communicator. She also gives great take-home tips for stretches and exercises. Logistically, they have 3 parking spots, or free 2 hr parking validation at the nearby garage, which is a bonus for a downtown location.

Donna Smith

Amazing clinic. Awesome people. Wonderful service.....

J Stemmler

Amazing facility! Great, relaxing atmosphere. Therapists are very knowledgeable and truly care about their clients. The only place I will go for massage!

Leah vanHengstum

I've been a patient at Encompass for 2 years and I cannot recommend them enough! Tara is a wonderful chiropractor. I did the GrowCo program with her pre-pandemic and it was so beneficial in my post partum journey. Tara also treated my second babe for pre and post care with his lip tie. She was so gentle and the results were fantastic. Thank you! Nadia is one of my favourite health care professionals I've ever been to! I saw her for pelvic floor physio through 2 post partum periods and 1 pregnancy. She is gentle, thorough and so kind. Her positive energy is incredible and I'm so grateful for the amazing care I've received from her. The staff at Encompass are helpful and kind. I would highly recommend!

Kerry M

Erica (RMT) is absolutely wonderful, the best RMT that I have ever had. She is professional, does not talk during treatment and is very skilled. Great work Encompass!

Portia Jones

I’ve been going to Encompass for over a year now and I absolutely love it. The staff is so friendly and I leave there feeling so uplifted and re-energized. I recently had some issues with my neck and upper back and they had me on wait lists and got me in as soon as they could during the seasonal rush. After a massage, 2 chiro sessions and a little at-home care I am feeling so much better now. Thank you so much to the amazing team at Encompass!

Saad Toma

The worst experience I've ever had the receptionist is not expercent at all does not know how to deal with cx just want to take your money and not organized bad bad bad experience thumps downmnmm

Sophia Amstutz

Everyone is friendly, good services

Jason Nyp

Great place for massage and chiro. Great atmosphere and friendly and caring staff

羊羊

Have seen Dr. Tara in the past two years! She has been so grace, patient, lovely, considerate, and knowledgable. In the first year, after seeing her for couple of months, I did feel better and no need to see her. But the long sitting work bring me back to her this year. Overall, patient feels it is a very comfortable and welcomed place, which consists part of treatment. I am a student. Dr. Tara has offered me and other students with great discounts. But her treatment and grace is the same as towards other patients. Leaning on her treatment, I am able to use my tired body to complete my study. Just want to say, thank you so much, Dr. Tara! ^-^

Jenny Kim

I’ve been coming to Encompass Health & Wellness on and off for a few years now and although all the massage therapists I’ve seen are amazing, my most recent visit with Brad was outstanding. He made me feel safe and comfortable. But most importantly he listened to the issues that I had mentioned and focused on all areas evenly which not many therapists do. The treatment was relaxing and relieved a lot of the complaints I had. He is incredible at his work, knowledgeable and it was refreshing to get take home stretches to work on. His email check-ins are a wonderful idea, making sure I was feeling okay. He is a great addition to the team and highly recommend his services!

Jess Ie

Nadia is great and so easy to talk to! Would recommend her

Alycia Paul

I had an amazing 60 minute massage from a gentleman named Brad. I have a really bad left shoulder due to a car accident seven years ago; Brad made me feel back to my old self after sleeping wrong and being in so much pain. I highly recommend getting a massage from Brad, especially if you’re actually looking to get your knots out. Will be coming back soon :)

Kalli Tsogkas

I cannot say enough positive things about this business. The front reception is very welcoming and always greet you with a smile. Their website is easy to book (perfect for procrastinators). Payment is seamless with insurance company, and they email you a receipt. My most fav is Megan (massage therapist), and my teens go to her too. She knows exactly what to do to make things better. She's professional, asks the right questions and places me in my comfort zone. I highly recommend this clinic to anyone. I haven't needed the other services yet, so I can't comment on anything else.

Dylan Cohen

I have had 2 amazing massages at Encompass Health and Wellness. The staff are all very friendly and professional. I will definitely be retuning in the future.

Christina G

I cannot thank my massage therapist Travis Bunyan of Zenergy Massage enough for recommending Dr Tara Hosie. She is excellent and am excited for their move to the new location. 5 stars and highly recommend!!

Himanshi Bhambri

Erica is super professional and best

Lindsay Plantz

Lovely space with amazing therapists! I highly recommend it!

Alexa Payne

I've been seeing several different therapists at Encompass for a few years now and always have a great experience. I get all my care in one place which is great (chiro from Tara, pelvic floor physio from Nadia and massage from Erica/Pam). The online booking makes it easy to book with my crazy schedule. The reception is always kind and helpful! Definitely recommend!

Tory Shantz

I've been going to Melissa Miller for massage for 3+ years now and she is incredible. She always listens attentively and has great talent when it comes to pain relief through treatment or offering advice and exercises for ongoing maintenance. All the staff at Encompass are very kind and supportive. It is exactly what such a clinic should be!

Lauren Skinn

Wonderful Staff that are very patient-centered!

Natalie Pahl

This clinic is above and beyond! They ensure each customer has an amazing experience. Educated, talented, professional staff take wellness to the next level. Highly recommended.

Dave J

Had a massage with Brad today and it was excellent! He is very professional and a great communicator.Brad certainly knows his field of practice extremely well! I Would certainly recommend to anyone.

C Connell

Encompass health and wellness is a warm and inviting clinic with knowledgeable practitioners. I feel that the therapists in this clinic have helped me to achieve my best health.

Wendy Barnett

Friendly staff and great service, I highly recommend checking out the services

Rebecca Hynes

I booked a last minute massage with Brad and I’m so glad I did! He took the time to assess and understand where my pain was coming from, and he made sure I was comfortable the whole time. I felt so much better after my appointment! Brad is so friendly and knowledgeable, I would highly recommend a massage with him!

Sydney Atwood

I've been a client of Melissa's for a few years now and followed her without hesitation to Encompass. She is a kind person who is good at what she does. She provides good suggestions for at-home stretches as well. Highly recommend. Direct billing is a plus!

BUBBLEY BUBBLES

I have been a client of Melissa for years. She knows my body so well! Or amazes me that she can know where all my sore spots are just by touching. She is always is updating her skills and does an amazing cranial massage. I never want to leave.

leanne McLaughlin

Melissa is an excellent therapist! Very knowledgeable with all around health and wellness. Highly recommended!

Jillian Zettel

Decided to walk in and check the place out and they got me in right away! Atmosphere was relaxing and Erica gave a great massage.

Alex Petkovich

Simply the best, this team is one in a million! I've been other places but no one could give me the care or results encompass has, Thank you for everything you guys do!

Marjorie Al

Wonderful experience. Superb staff from start to finish. Resolved my workplace injury within a quick timeframe. Gave helpful advice to avoid re-injuries in the future. Will definitely go back if I ever need them for any treatment whatsoever.